Aureon Call Recording Your One-Stop Solution for Simple and Scalable Communication The Aureon Cloud Call Recording solution is a key component of the Unified Communications (UC) solution and enhances the customer experience. This tool allows you to capture critical call details that could otherwise be missed, helping with coaching, training, and developing intimate customer relationships. This simple, scalable product can be added to the Aureon Hosted Unified Communications; making Aureon’s UC a one-stop solution for your business.
FOCUS ON WHAT YOU DO BEST Call Recording simplifies call management with easyto-use interface and variety of features – providing a hassle-free experience so you can focus on what you do best. Call Recording hardware and software
CUSTOMER SERVICE
are hosted in the Aureon Cloud and are managed and maintained by Aureon’s professional team of voice engineers. This streamlined system and security control creates a worry-free environment for your
AUREON CLOUD
management and staff.
PROVIDE EXEMPLARY CUSTOMER SERVICE Enhacing customer serivce is a key benefit of call recording. By monitoring phone calls between your
MOBILE PHONE RECORDING
employees and your customers, you’ll be able to more effectively coach employees to provide exemplary customer service. Whether you’re working out of the same office as your employees, or if you’re miles away, you’ll be able to keep your finger on the pulse of your team’s over-the-phone salesmanship and customer service skills.
24/7 SUPPORT