EMPOWERING THE UK RENEWABLES MARKET

As the renewable energy sector continues to thrive, electricians and electrical contractors play a crucial role in the installation and maintenance of renewable energy solutions. In this case study, learn how CEF Renewables has emerged as a trusted and highly rated partner, dedicated to supporting the UK renewables market.

Electricians and electrical contractors face multiple challenges when working with renewable energy systems.

Reliable availability of products has long been a pinch-point for many, as well as limited technical support and the need for training and upskilling to raise standards in the renewables sector.

CEF Renewables recognised these challenges and has rapidly made a significant contribution to the UK renewables movement. It is de-mystifying the market by coaching, guiding and supporting businesses in everything from awareness and training to installation and aftercare.

CEF Renewables gives electricians and contractors access to an extensive product range. With £20 million invested in stock, it offers:

• The largest choice of EV chargers stocked and supplied by any distributor (over 25 brands)

• Central stock of five Tier 1 solar panel brands

• Four mounting system suppliers (in-roof, on-roof and ground-mount)

• Six battery storage and inverter brands

• Wind turbines, air source and ground source heat pumps, thermal storage, heating cylinders, and solar-powered storage heaters

Over 81% of CEF branches regularly supply solar, batteries and inverters; and 98% stock a wider range of renewable products.

CEF is investing in training to ensure that there’s a Renewables Champion in each one of its 394 branches, so that electricians and contractors know they can always find a local, knowledgeable expert to help with product choices.

Renewables stock can be delivered directly to site within two days or to any CEF branch for collection or local delivery. Stock can be allocated and held up to six months in advance to ensure supply for pre-orders – a key benefit when planning jobs and scheduling resources. This is supported by:

• 12,500 pallet space warehouse

• 220,000ft2 fulfilment centre

• 65 local renewables ‘hubs’

• Two Customer Fulfilment Centres to service large projects in central London the same day.

CEF collaborates with training providers including the IET, GTEC, Universal Skills Group, NICEIC and NAPIT to deliver MCS accredited courses to customers. CEF has also provided CPD accredited training to over 10,000 electricians and contractors at nationwide TechTalks and #CEFLIVE23.

From September 2023, a series three of TechTalks will include a dedicated Renewables Q&A session, with manufacturers, training providers and the CEF Renewables Team.

CEF’s internal sales and technical teams provide support for renewables customers. They work closely with suppliers and use centralised document portals to handle customers’ technical inquiries quickly and accurately.

In addition, a renewables industry expert with 11 years of experience is leading CEF’s internal training program which is being rolled out to all CEF branch teams.

In less than six months since its launch, CEF Renewables is transforming the customer experience for electricians and electrical contractors in the UK renewables market.

Electricians and contractors can access an unparalleled product range to cater for diverse customer needs. Reliable availability, and the option to allocate stock up to six months in advance means projects can be completed on time, eliminating delays and reducing cost.

The CEF Renewables’ dedicated technical support team ensures that queries are addressed quickly. Internal and external training is helping to upskill contractors with the knowledge and confidence required to deliver high-quality installations.

Broadoak Group’s Chris Smart used CEF Renewables to advise, supply and deliver solar panels for hundreds of homes through the UK Government’s Green Homes Grant Local Authority Delivery (LAD).

He says, “CEF are our trusted supplier for renewables. Their commitment to excellence, efficient service, and high-quality products have made them an invaluable partner for our business. Their ability to deliver on time in full has been crucial for us to meet project deadlines and ensure customer satisfaction.”

Over the past six months, CEF Renewables has rapidly emerged as a trusted partner for electricians and electrical contractors. With its commitment to excellence and customer-centric approach, CEF Renewables continues to drive success in delivering exceptional renewable energy solutions.

CEF, cef.co.uk

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