THE PREMIER EVENT DEDICATED TO THE AUTOMOTIVE SERVICE & REPAIR INDUSTRIES Exhibits: October 6-8 // Conference: 5-8 Orange County Convention Center
PROGRAM & EVENT GUIDE
4 // NACE
TABLE OF CONTENTS
The brains behind the beauty. For every head-turning paint job, there are thousands of hours of mind-bending science and technology behind it. The revolutionary paint chemistry of Spies Hecker Permahyd Hi-TEC waterborne base coat gives painters greater control and flexibility for easier product handling and a spectacular finish—every time. Simply stated, this science allows your shop to complete more jobs in less time, while yielding stunning results with less environmental impact. ®
WELCOME!
We hope you enjoy all NACE 2011 has to offer! Enjoy the activities, networking, products and education and take home real-world solutions that will benefit you and your business in the coming year. Thank you for your participation and support!
Ron Pyle ASA President/ Chief Staff Executive
®
Upgrade to a more advanced solution. Visit us at booth N1127. upgrade2hitec.spieshecker.com 1-888-371-3313 (prompt 9)
Ron Nagy 2011 NACE Chairman
TABLE OF CONTENTS Add-On Education........................... 29 ASA 2011 Board of Directors............. 6 ASA Collision Division Operations Committee.................................... 6 AMI Excel 2011 Donor Listing.........8-9 ASRW Partnering Program................. 4 Award Winners................................ 22 Audio Recording Sales..................... 18 Charitable Activities........................ 31 CONNECT...................................... 18 Education..................................11-16 Exhibitor Listings.......................40-60 Floor Plan.................................Center
General Information.................... 18-19 Industry Crossover........................... 26 Key Events................................ 21-22 New for 2011................................. 24 On-Floor Activities & Attractions............................. 28-29 Orange County Convention Center Meeting Rooms (Maps)............Center Product Showcase........................... 29 Pavilions........................................ 33 Press............................................. 19 Product Guide Listings...............64-69 Speaker Spotlight....................... 34-37
2011 ASRW PARTNERING PROGRAM PARTICIPANTS AIA – Automotive Industries Association of Canada ASA – Arizona ASA – Colorado ASA – Georgia ASA – Michigan ASA – Texas ASE – Automotive Service Excellence
CAA – California Autobody NAPDRT – National Alliance Association of Paintless Dent Repair CIIF – Collision Industry Technicians Information Foundation NATEF – National CCIF – Canadian Collision Automotive Technicians Industry Forum Education Foundation Collision Hub WIN – Women’s Industry Muscle Car Network of Florida Network NABC – National Auto Body Council
Copyright © 2011 DuPont. Spies Hecker and Permahyd are registered trademarks of E.I. du Pont de Nemours and Company for its brands of refinish systems. All rights reserved. ®
®
6 // NACE
ASA GENERAL INFORMATION
AUTOMOTIVE SERVICE ASSOCIATION 2011 BOARD OF DIRECTORS Chairman* Ron Nagy, AAM Nagy’s Collision Centers
General Director Donny Seyfer, AAM Seyfer Automotive Inc.
Collision Division Director Dan Stander Jerry Stander’s Collision Works
Chairman-Elect* Darrell Amberson, AAM Lehman’s Garage
General Director Gary Keyes, AAM E&M Motors Inc.
Mechanical Division Director Bill Moss, AAM Ferris Automotive Inc.
Secretary/Treasurer* Diane Rodenhouse, AAM Rodenhouse Body Shop Inc.
Affiliate Director Joel Baxter, AAM B&B Auto & Truck Repair
President* Ron Pyle Automotive Service Association
Immediate Past Chairman* Jerry Burns, AAM Automotive Impressions Inc.
Affiliate Director Roy Schnepper, AAM Butler’s Collision Inc.
*Denotes executive committee
General Director* Bob Wills, AAM Wills Auto Service
Affiliate Director Mark Gurnsey, AAM Accountable Auto Care Inc.
2011 Collision Division Operations Committee Dan Stander, Division Director Jerry Stander’s Collision Works Scott Benavidez, Assistant Division Director Mr. B’s Paint & Body Shop Inc. Stacy Bartnik CARSTAR Franchise Systems Inc.
Jeff Brunz Master Europa Paint & Collision
Dustin Eckhart, AAM Hernandez Collision Center
Tommy Clayton Tommy’s Dent Service
Mike LeVasseur Keenan Auto Body Inc.
Virginia Duncan Duncan’s Collision Inc.
Steve Tomaszewski Alpine Collision Center
2011 Conference Committee Information Ron Nagy, AAM Nagy’s Collision Centers
Scott Benavidez Mr. B’s Paint & Body Shop Inc.
Dan Stander Jerry Stander’s Collision Works
Darrell Amberson, AAM Lehman’s Garage
April Miller Hernandez Collision Center
Roger Wright Sterling Autobody Centers
Jerry Burns, AAM Automotive Impressions Inc.
Tony Passwater AEII
AAM: Accredited Automotive Manager
8 // NACE
EXCEL INDUSTRY PARTNERSHIP
EXCEL INDUSTRY PARTNERSHIP
Excel Industry Partnership Commitment and vision are the words that describe the businesses and individuals listed below. The Automotive Management Institute owes each one special gratitude for investing their resources in helping the Institute fulfill its mission of providing and promoting practical business management education tailored to the automotive service industry. Charter Endowment–$1,000,000 Automotive Service Association, Bedford, TX
Charter Partner– $500,000 PPG Industries, Strongsville, OH
Charter Founder $250,000-$499,999 Babcox Media, Inc., Akron, OH
NACE // 9
Benefactor $10,000-$24,999 Automotive Service Association of Michigan
George Witt, AAM, George Witt Service, Inc., Lincoln, NE
R. Stuart Barnhorst, AAM, Ray’s Automotive Center, Columbus, IN
Big A Auto Parts, Houston, TX
Sandra & Dale Bright, AAMs, Bright’s Auto Service, Chino, CA
Joanie & Charlie Elder, AAM, Ray Gordon Brake Service, Tallahassee, FL
Stan Elmore, AAM, Stan’s Tire & Auto Service, Lafayette, CO
Jennifer & Brian England, AAMs, British American Auto Care, Inc., Columbia, MD
Daniel Guido, AAM, Tony’s Service Center, Phoenix, AZ
Myron Hazen, AAM, Collision Repair Center, Inc., East Moline, IL
Jerry Holcom, AAM, S & S Service Center, Inc., Kansas City, MO
Thomas Justice, AAM, Valley Paint & Body, Inc., Amelia, OH
Rebecca & Douglass Kirchdorfer, AAMs, Downing Street Garage, Denver, CO
Mary & Howard Lewis, AAMs, L & B Auto, Inc., Snohomish, WA
Dan & Ron Nagy, AAMs, Nagy’s Collision Centers, Doylestown & Wooster, OH
Robert Pearson, AAM, Pearson Auto Body, Shakopee, MN
Randy Pickering, AAM, Pickering’s Automotive, Inc., Lakewood, CO
T.J. Reilly, AAM, Same Day Auto Service, Clackamus, OR
Dick Schoonover, Schoonover Bodyworks, Shoreview, MN
Doug Stoll, AAM, Susquehanna Auto Clinic, Independence, MO
DuPont Automotive Products, Wilmington, DE
Ned Tomarchio, AAM, Automotive Leadership Institute, Baltimore, MD Daniel Torbeck, AAM, Torbeck’s Auto Repair, Cincinnati, OH
Mitchell International, San Diego, CA
MOTOR Information Systems, Troy, MI
Patricia & Jonathan Vickery, AAMs, Bavarian Auto, Inc., Chattanooga, TN
NAPA, Atlanta, GA
Triad Systems Corporation, Livermore, CA
Sherwin-Williams Company Group, Cleveland, OH -Martin Senour Paints -Sherwin-Williams Automotive Finishes
Snap-on Tools Corporation, Kenosha, WI
Fellow $5,000-$9,999
Spraybake, Incorporated Group, Ontario, Canada -Spraybake -IRT System
3M Automotive Trades Division, St. Paul, MN
Charter Governor $100,000-$249,999
Alliance of Automotive Service Providers of Minnesota
Automotive Service Association of Colorado
Automotive Service Association of Georgia
Thomas Chandler, AAM, Professional Automotive, Greenwood, SC
Juel Clevenger, AAM, Delta Diagnostic & Repair, Inc., Lee’s Summit, MO Bernice & Rick Dube, AAMs, Rick Dube Auto Service, Inc., McAllen, TX Janet & Tom Fadely, AAMs, Fadely’s AutoMasters, York, PA
Dale Feste, AAM, Dale Feste Automotive, Inc., Hopkins, MN
Mike Guldan, AAM, Mike’s Collision & Tire, New Ulm, MN
Cherie & Pete Hunt, AAMs, Tacoma, WA
Gary Lofald, AAM, 4th Street Auto Repair, Inc., Duluth, MN
Janet & Bruce McLaughlin, AAMs, Bruce Automotive Service, Glendale, AZ
ABRN & Motor Age Magazines, Oakbrook, IL
AKZO Nobel Coatings, Inc., Norcross, GA
ALLDATA Corporation, Elk Grove, CA
Audatex North America, Inc., San Ramon, CA
Marge & Carl Miller, AAMs, Japanese Connection, Inc., Salem, OR
Paint, Body & Equipment Association
Automotive Information Systems, Inc., Roseville, MN
AWDA & University of the Aftermarket, Kansas City, MO
Joe Sanders, AAM, Caliber Collision Repair Centers, Ft. Worth, TX
BASF Automotive Refinish, Southfield, MI
CARQUEST Corporation, Lakewood, CO
Margo & Bob Smith, AAMs, Storm Appraisal & Management Service, Independence, MO
CCC Information Services, Inc., Chicago, IL
Fibre Glass-Evercoat Co., Inc., Cincinnati, OH
Naomi & Bob Vining, AAMs, Ozark Import Specialists, Inc., Springdale, AR
Meadowbrook Insurance Company, Kansas City, MO
Nexa Autocolor, Westlake, OH
Patron $1,000-$4,999
Zurich, Overland Park, KS
Automotive Service Association of Florida
Automotive Service Association of Illinois
Charter Counselor $50,000-$99,999
Automotive Service Association of Indiana
Automotive Service Association of Massachusetts & Rhode Island
Automotive Service Association of Missouri
Automotive Service Association of North Carolina
Bob & Linda O’Connor, R.L. O’Connor & Associates, Inc., Federal Way, WA
Automotive Service Association of Phoenix Metro
Automotive Service Association of Tri-County, Illinois
Guarantor $25,000-$49,999
Automotive Service Councils of California
Automotive Service Leaders, Bowling Green, KY Eugene & Toni Bosse, AAMs, GT Auto Service, N. Kansas City, MO
Automotive Service Association of Washington
Dick Cossette, AAM, Lehman’s Garage, Minneapolis, MN
Aftermarket Auto Parts Alliance, San Antonio, TX
Alliance of Automotive Service Providers of Pennsylvania
Georgeann & John L. Berry III, AAM, Southlake, TX
Automotive Business Solutions, Thornton, CO
Automotive Service Association of Arizona
Kevin Bruch, AAM, Kevin’s Auto Repair, Inc., Brooklyn Park, MN
Neil DeBoer, AAM, Lloyd’s Automotive, Inc., Olympia, WA
Automotive Service Association of Missouri/Kansas
Dave Denmon, AAM, Dave’s Tire & Auto Corral, Glendale, AZ
Earl Dohner, AAM, E & E Garage, Brookville, OH
Automotive Service Association of Ohio (In memory of Keith Kumler & Larry Weber)
Automotive Training Institute, Savage, MD
Lori & Bill Filley, AAMs, Prairie Road Automotive, Eugene, OR
Philip Fournier, AAM, Phil’s Auto Clinic, Hemet, CA
Denny Kahler, AAM, Kahler’s Werkstatt, Dublin, CA
Terry Keller, AAM, Keller Brothers, Inc., Littleton, CO
Automotive Service Association of Texas
Automotive Video, Inc., Ft. Myers, Florida
Dennis Koepp, AAM, H & K Automotive, Covington, LA
Ron Krapa, AAM, Golf Links Automotive, Inc., Tucson, AZ
Robert Anderson, AAM, Anderson’s Automotive Service, Sheffield Village, OH
Roger Bonfe, AAM, Bonfe’s Auto Service & Body Repair, Inc., St. Paul, MN
Ron Lisheid, AAM, Vehicle Rental Center, Osseo, MN
Norma & Rick O’Brien, III, AAM, McKenney’s Service Center, South Portland, ME
Automotive Service Association of Illinois – Mechanical Division
Jack Caldwell, AAM, Autobody by Caldwell, Inc., Laguna Hills, CA
CARSTAR, Inc., Overland Park, KS
David Reed, AAM, Reed Car Care, Saint Petersburg, FL
Rick Sharbrough, AAM, Rick’s Hi-Tech Auto Care, Katy, TX
CollisionAdvice, Alexandria, VA
Brenda & Reggie Denney, AAMs, Reggie Denney Auto Repair, Eden, NC
Elaine & Jim Tapp, AAM, Tapp’s Garage, Denver, CO
Debbie & Dan Waskow, AAMs, Superior Auto Service, Inc., Bryan, TX
John Francis, Jr., AAM, Francis Automotive Service, West Chester, PA
ITW DeVilbiss, Maumee, OH
Friends $100-$999
Scott Kallemeyn, AAM, Kallemeyn Auto Rebuilders, Palos Heights, IL
Sarah & Bob Kee, AAMs, Kee Motors, Inc., Kerrville, TX
Automotive Service Association of Kentucky
Rick Bigham, AAM, Bigham Automotive & Electric, Inc., Lubbock, TX
Geralynn & Jerry Kottschade, AAMs, Jerry’s Body Shop, Inc., Mankato, MN Judy & Steve Louden, AAM, Louden Motorcar Services, Inc., Dallas, TX
Johnny Dickerson, AAM, Dickerson’s Repair Service, Garland, TX
Vaun Hamlin, Jr., AAM, Hamlins, Bridgeville, PA
John Mock, AAM, Johnny Mock’s Auto Body Shop, Inc., Turtle Creek, PA Northwest Automotive Trades Association, Portland, OR
Gary Harris, Auto Body Specialists, Inc., Billings, MT
Jim Keller, AAM, Motorcar Collision, Milwaukee, WI
Margie & Don Seyfer, AAMs, Seyfer Automotive, Inc., Wheat Ridge, CO Susan & Gary Spear, AAM, Horsefeathers Restoration, Cedar Crest, NM
Elaine & Joe Mills, AAMs, Mills Automotive Repair, Bellingham, WA
Russ Verona, AAM, East Rockford Auto & Collision, Rockford, IL
Sterling Autobody Centers, Natick, MA
John Volz, AAM, Volz Bros. Auto Service, Grass Valley, CA
Gale Westerlund, AAM, Gale’s Autobody, Blaine, MN
Commitments as of September 1, 2011
SCHEDULE-AT-A-GLANCE
NACE // 11
SCHEDULE-AT-A-GLANCE PROGRAM SESSIONS KEY:
SESSION CODE Indicators:
TRACK Indicators:
Session Code
N
NACE SESSIONS
M
C
CARS SESSIONS
T
TECHNICAL
NC
BOTH NACE & CARS SESSIONS
W
Women’s Professional Development
WE16N Indicates Day
M
Track
Show Indicator
INDICATES ADD-ON EDUCATION
INDICATES 3-HOUR SESSION
MANAGEMENT
INDICATES 90-MINUTE SESSION
INDICATES KEY EVENTS
Wednesday, October 5TH Code
Title
Instructor
sponsor
Room
8:00am -12:00pm Inspecting Repairs for Quality Control (QUA01)
IC01
Bob Zelano
Steel Utilized Structures, Technologies & Repair Kirk Cook (SPS07) Collision Repair for Toyota, Lexus and Scion Vehicles Steve Laszlo (TOY01)
IC02 IC03
305A 307C 306A
8:30am -10:00am WE01NC M
How to Build a Better You
Bryan Dodge, Dodge Development, Inc.
207A
WE02N
M
Marketing for a DRP – Acquiring the Business
Hank Nunn, AutoNation
208A
WE03N
M
Creating a Positive Work Environment
Felicia Funchess, BASF
307A
WE04N
T
Post Repair Problems Related to Undercarriage Issues, TPMS and ESC Lights
John Shewbridge, Hunter Engineering
207C
8:30am – 11:30am M
Ignite the Internet! Internet Marketing for Auto Repair Professionals
Danny Sanchez, Autoshop Solutions
309A
WE06NC M
Creating Raving Fans for Your Business
Chris Chesney, CARQUEST Technical Institute
308A
WE07N
M
The Mechanics of Estimating
Mike Anderson, Collision Advice
209A
WE08C
T
Sherlock Holmes Diagnosis
Jim Morton, Morton’s Automotive Technical Services
208C
WE09C
T
Hybrid Technology (Powered by CARQUEST Technical Institute)
George Lesniak, CARQUEST Technical Institute
308C
WE05C
10:30am – 12:00pm WE10NC M
What to Do When an Inspector Knocks on Your Door
Eric Schmitz, KPA
207A
WE11NC M
Give Me Your Keys Please
Tony Nethery, Colormatch Automotive Refinish
208A
Tony Passwater, AEII
307A
Richard Perry, Chief Automotive Technologies
207C
WE12N
M
WE13N
T
Why Lean Implementations Fail in the Collision Repair Industry (Repeated on Thursday – TH10N) Design-Based Repairs (Repeated on Friday – FR10N)
1:00pm – 5:00pm IC04
Collision Repair for Ford & Lincoln Vehicles (FOR05) Kirk Cook
305A
IC05
Overview of Cycle Time Improvement for the Collision Repair Process (CYC01)
Steve Laszlo
306A
IC06
Hybrid Electric & Alternative Fuel Vehicles (ALT02)
Bob Zelano
307C
12 // NACE
SCHEDULE-AT-A-GLANCE
Wednesday, October 5TH cont. Code
Title
Instructor
sponsor
Room
1:00pm – 2:30pm WE14NC M
Building a Team That Works Without You
Bryan Dodge, Dodge Development, Inc.
207A
WE15NC M
Game On: Engaging the Gen Y Customer
Ryan Schneider, Insomniac Games
208A
WE16N
M
Back to Basics – Body Shop Financials
Hank Nunn, AutoNation
309A
WE17NC W
Winning With a Professional Road Map
Becky Glauser, ContactPoint
310A
1:00pm – 4:00pm WE18NC M
Winning Women Customers
Margie Seyfer, Impact Presentations
308C
WE19N
M
Lean 3.0-Flow = A Practical Path to Using Lean to Improve Process Flow
John Swiegart, The Body Shop@ and Steve Trapp, DuPont
209A
WE20C
M
I Object!
Maylan Newton, E.S.I.
207C
WE21C
M
Farming Your Industry
Aaron Clements, C and C Automotive
209C
WE22C
T
Variable Valve Timing System Diagnosis (Powered by CARQUEST Technical Institute)
Glenn Young, CARQUEST Technical Institute
308A
3:00pm – 4:30pm WE23NC M
Creating a Business That Works FOR You, Not Just BECAUSE of You
Robert Clements, E-Myth Benchmark
207A
WE24NC M
Positioning Your Shop for Success in the Internet Economy
Maurice Sternemann, Demandforce, Inc.
208C
WE25NC M
GREEN – It Benefits People and Business (Panel)
Moderator: Trish Serratore, ASE
208A
WE26N
M
Zeroing in on Profit Improvement Opportunities through Process Driven Repairs (Repeated on Friday – FR20N)
Scott Peirce and John Spoto, 3M Company
309A
WE27N
M
The Changing I.T. Environment – The Clouds Are Rolling In
Fred Iantorno, CIECA
310A
WE28N
M
Stop Guessing and Start Knowing
Tom McGee, ALLDATA
307A
4:30pm – 8:00pm ASRW Industry Forum & Reception Sponsored by:
4:30pm - 5:30pm Trends in Collision Repair: A Futurist Discussion (collision) Service Information Vital to Keeping Cars in Your Bay (mechanical) 5:30pm - 6:00pm Networking Break 6:00pm - 7:00pm The Changing Climate of Insurance Agreements (collision) The Future of Training Automotive Technicians (mechanical) 7:00pm - 8:00pm Reception Sponsored by:
14 // NACE
SCHEDULE-AT-A-GLANCE
SCHEDULE-AT-A-GLANCE
THURSDAY, OCTOBER 6TH Code
Title
FRIDAY, OCTOBER 7TH Instructor
sponsor
Room
Code
Title
Opening General Session
311
Keynote Speaker: Social Media Expert Chris Brogan
10:00am – 4:00pm ASRW | NACE | CARS Expo
ASA Marketplace • Profit Building Pavilion • I-CAR Technology Showcase • Repair University/Demo Area • Product Showcase • Hot Rod Alley
12:00pm – 1:30pm
sponsor
Room
FR01NC M
The Power of Change
Richard Flint, Richard Flint International
306A
FR02N
M
Simple Cycle Time Solutions
Ron Kuehn, Collision Business Solutions, Inc.
209A
FR03C
M
Bob Greenwood, Automotive Aftermarket E-Learning Centre Ltd
307A
FR04C
T
The Changing Marketplace Continues... Now What Drives the Bottom Line? – Part 2 Gas Direct Injection (Powered by CARQUEST Technical Institute)
Jason Virdin, CARQUEST Technical Institute
207C
Robert Passmore, Property Casualty Insurers Association of America
208A
Margie Seyfer, Impact
207A
Danny Sanchez, Autoshop Solutions
208C
8:30am – 10:00am
TH01C
T
Accessory Belt Drive System Diagnosis (Repeated on Saturday – SA08C)
TH02C
T
TPMS Update (Powered by CARQUEST Technical Institute) Vince Manship, CARQUEST Technical Institute
Bobby Bassett, Gates Corporation
207C 207A
2:00pm – 5:00pm
Insurance & Collision Repair: Issues 2012
PC01 FR05NC M FR06NC M
M
Introduction to Lean
Bernie Blickenstaff, Pro Finishes PLUS
207A
TH13N
M
Crash Course in Internet Marketing! Internet Marketing for the Collision Industry
Danny Sanchez, Autoshop Solutions
TH04C
M
Increasing Technician Efficiency – It’s a Team Effort
TH05C
M
TH06C
T
Communicating With People Who Drive Us Crazy Dismantle the Social Network! Social Media Marketing for the Automotive Industry
FR07N
M
Blueprinting Basics
Bernie Blickenstaff, Pro Finishes PLUS
308C
209C
FR08N
M
Practical Uses for eLearning in Collision Repair
Dick Elder and Steve Trapp, DuPont
307C
Ryan Kooiman, Standard Motor Products
207A
FR09N
M
Understanding Continuous Improvement
Mike Anderson, CollisionAdvice
308A
The Changing Marketplace Continues… Now What Drives the Bottom Line? – Part 1
Bob Greenwood, Automotive Aftermarket E-Learning Centre Ltd
208A
FR10N
T
Richard Perry, Chief Automotive Technologies
209C
Essential Electronics (Powered by CARQUEST Technical Institute)
Becky Glauser, ContactPoint
305A
Carl Schweikert, CARQUEST Technical Institute
305A
FR11NC W
3:00pm – 4:30pm
ASA Marketplace • Profit Building Pavilion • I-CAR Technology Showcase • Repair University/Demo Area • Product Showcase • Hot Rod Alley
Attitude is Everything!
Maylan Newton, E.S.I.
307C
TH08N
M
Leading Change
Felicia Funchess, BASF
308A
FR12C
M
TH09N
M
Negotiation Skills – Key to Improved Profitability
Hank Nunn, AutoNation
307A
FR13C
T
TH10N
M
Why Lean Implementations Fail in the Collision Repair Industry (Repeated from Wednesday – WE12N)
Tony Passwater, AEII
208C
TH11N
M
Parts Procurement Tips for Estimators (Panel)
Moderators: Mike Anderson, Collision Advice and Ron Kuehn, Collision Business Solutions, Inc.
306A
TH12NC W
Leading and Succeeding: Cultivating Leadership Skills that Benefit You and Your Organization
Marcy Tieger, Symphony Advisors, LLC
209A
TH14N
Electrical Troubleshooting for the Body Shop Technician
Jim Morton, Morton’s Automotive Technical Services
308C
4:30pm – 6:30pm
1:00pm – 2:30pm Reality Repair Shop – What Would You Do? (Panel) Immobilizer Service Opportunities (Powered by CARQUEST Technical Institute)
Moderator: T.J. Reilly, Same Day Auto Service
208A
Mark Olinger, CARQUEST Technical Institute
209C
3:00pm – 6:00pm FR14NC M
Survival Skills for Today’s Employer: HR Best Practices
Cory King, Fine, Boggs & Perkins LLP
207A
FR15C
M
Finding the Opportunity in Every Challenge (Panel)
Moderator: Aaron Clements, C & C Automotive
208A
FR16C
T
Hybrid Vehicle Service (Powered by CARQUEST Technical Institute)
Adam Robertson, CARQUEST Technical Institute
308C
Dan McNeff, Legally Mine
308A
Mike Anderson, CollisionAdvice
307C
4:00pm – 5:30pm FR17NC M FR18NC M
Understanding Legal Structures: The Key to Asset Protection and Tax Reduction Leadership Best Practices - How to Inspire, Delegate, and Coach Your Team to Success
FR19NC M
Confident Selling – Do You Believe?
Maylan Newton, E.S.I.
207C
FR20N
Zeroing in on Profit Improvement Opportunities through Process Driven Repairs (Repeated from Wednesday – WE26N)
Scott Peirce and John Spoto, 3M Company
208C
FR21NC M
Customer Service Done Differently
Tony Nethery, Colormatch Automotive Refinish
209A
FR22C
M
New Marketing Technologies to Level the Playing Field
Joe Gibson, CustomerLink
305A
FR23N
T
The Alignment Printout as a Diagnostic Tool
John Shewbridge, Hunter Engineering
306A
Market & Grow with Pizazz & Personality
Suzanne Shafer, Shafer’s Collision
307A
ASRW Welcome Reception At Cuba Libre
Design-Based Repairs (Repeated from Wednesday – WE13N) Ready, Set, Simplify: Tips to Simplify Your Work (and Your Life)
10:00am – 4:00pm ASRW | NACE | CARS Expo
THO7NC M
T
Instructor
7:30am – 10:30am
8:30am – 10:00am
TH03N
NACE // 15
M
FR24NC W
16 // NACE
SCHEDULE-AT-A-GLANCE
SATURDAY, OCTOBER 8TH Code
Title
Instructor
sponsor
Room
7:30am – 10:30am SA01NC M
Wanted: Leaders That Lead!
Richard Flint, Richard Flint International
208A
SA02NC M
Survival Skills for Today’s Employer: Compliance with Wage/Hour Laws
Cory King, Fine, Boggs & Perkins LLP
209C
SA03C
T
Fluid Technology (Powered by CARQUEST Technical Institute)
Louie Nelson, CARQUEST Technical Institute
307A
SA04C
T
Developing a Diagnostic Game Plan (Powered by CARQUEST Technical Institute)
Jim Garrido, CARQUEST Technical Institute
308A
Steve Laszlo
305A
Fasteners and Much More Service Equipment
8:00am – 12:00pm IC07
Plastic & Composite Repair (PLA03)
IC08
Collision Repair for Ford & Lincoln Vehicles (FOR05) Kirk Cook
306A
IC09
Waterborne Products, Systems & Application (REF07)
Bob Zelano
307C
8:30am – 10:00am SA05N
M
Strength Training – Meeting the Current and Future Demands of Your Business
Larry Baker, LVB & Associates
208C
SA06N
M
How to Build Bulletproof Estimates
Peter Kennedy, Collex Collision Experts, Inc.
207A
SA07N
M
Pre-Production Processes to Increase Sales and Improve CSI and Cycle Time
Robert Rick, Gates Business Solutions
309A
SA08C
T
Accessory Belt Drive System Diagnosis (Repeated from Thursday – TH01C)
Bobby Bassett, Gates Corporation
207C
CEO From the Inside Out
Ruth Weniger, Powerful Business Strategies, LLC
209A
Simple Front Office Staffing Solutions
Ron Kuehn, Collision Business Solutions, Inc.
308C
SA09NC W
SA10N
M
Sales Aides
10:00am – 3:00pm ASRW | NACE | CARS Expo
ASA Marketplace • Profit Building Pavilion • I-CAR Technology Showcase • Repair University/Demo Area • Product Showcase • Hot Rod Alley
1:00pm – 5:00pm IC10
Hail, Theft, Vandalism Damage Analysis (DAM09)
Kirk Cook
305A
IC11
Corrosion Protection (CSP01)
Steve Laszlo
306A
IC12
Vehicle Technology & Trends (NEW11)
Bob Zelano
307C
3:00pm – 4:30pm ASRW Town Hall
How Will Healthcare Reform Affect My Business?
Merchandiser Systems Please come visit us at Booth# N1319
We will have our experts and executives on hand to answer your questions and discuss new business opportunities.
18 // NACE
GENERAL INFORMATION
GENERAL INFORMATION
SAVE THE DATE!
GENERAL INFORMATION Audio Recording Sales
The audio recording sales desk is located in the Attendee Service Center in the lobby of the Orange County Convention Center. Audio recordings of most of the Conference Program sessions are available for on-site purchase from Fleetwood Onsite Conference Recording. Recordings can also be purchased post-show at www.fleetwoodonsite.com
Badge Holder Pick-Up/Info COUNTER
The Badge Holder Pick-Up/Info Counter is located in the lobby of the Orange County Convention Center. Hold onto your badge! Reprints are $25 with proper identification.
Business Center
(407) 363-2831 ~ Fax: (407) 363-4731 Email: usa3996@fedexkinkos.com The FedEx Office Business Center is located in Central Lobby “C” of the West Concourse Convention Center, and offers the following services from 8:00am - 5:00pm: • Sending/receiving Faxes @ (407) 363-4731 • Shipping/receiving of Packages • Computer Workstations w/internet access • Photos Copies/Digital Prints • Signs & Graphics • Product/Merchandise Storage • Office Supplies • Business Cards • Vinyl Banners/Oversized Color Signs/Posters • Pick-up and Drop-off point for Electric Scooters & Wheelchairs
CONNECT
Stay connected after the show – sign in to your personal portal from the top right-hand corner of any page on www.NACEexpo.com OR www.CARSevent.com. Continued access to the CONNECT Network is available through December 9, 2011 so you may message exhibitor booth personnel and respond to exhibitor offers and messages. You may also sign in to your portal year-round to update your profile to ensure you’re never missing valuable communication from the show.
Exhibitor Hospitality Events
Many exhibiting companies will be hosting hospitality events throughout the week. Please contact exhibitors directly for further information on off-hours events and receptions.
ExpoCard Lead Retrieval
All ASRW attendees have been issued an ExpoCard – a tool that attendees can use to share their contact information with exhibiting companies while shopping the Exposition. Exhibitors with the proper lead retrieval system will simply run the ExpoCard’s magnetic strip through a retrieval unit to capture name and address information or SWAP™ information with you. SWAP™ is the latest in lead retrieval and is no longer limited to the show floor or by show hours! Exhibitors can download an application directly to their phones enabling them to capture leads anywhere: in the booth, sessions, meetings, events, in the hallway, on the bus, etc.
2012 ASRW Location/Dates
Expo: October 11-13; Conference: October 10-13 New Orleans Morial Convention Center, New Orleans, LA A New Orleans rep is on-site at the Attendee Service Center to answer your questions about New Orleans
On-FLOOR Attractions
Exposition Hours Thursday, October 6th
10:00am – 4:00pm
Friday, October 7th
10:00am – 4:00pm
Saturday, October 8th
10:00am – 3:00pm
International Export Interest
Companies with the globe icon have designated themselves as international exporters of predominantly US manufactured goods and/or services. Visit their booths to see how they can help you expand your business.
Lost & Found
Lost & Found is located in the Show Office, room 203A.
OFFICIAL ASRW HOTELS
For on-site assistance with housing, visit the Attendee Service Center in the OCCC lobby. Courtyard International Drive/ Convention Center
(407) 351-2244
Doubletree by Hilton Orlando at SeaWorld
(407) 352-1100
Embassy Suites International Drive/Convention Center
(407) 352-1400
Hampton Inn International Drive/ Convention Center
(407) 354-4447
Hilton Garden Inn at SeaWorld International Center
(407) 354-1500
Homewood Suites by Hilton Convention Center
(407) 248-2232
Hyatt Place Orlando Convention Center
(407) 370-4720
Peabody Orlando
(407) 352-4000
Red Roof Inn Convention Center
(407) 352-1507
Renaissance Orlando Hotel at Sea World
(407) 351-5555
Residence Inn Convention Center Orlando
(407) 226-0288
Rosen Centre Hotel
(407) 996-9840
Rosen Inn at Pointe Orlando
(407) 996-8585
Rosen Plaza Hotel
(407) 996-9700
SpringHill Suites Convention Center
(407) 345-9073
Westin Imagine Orlando
(888) 946-9501
+First Aid First Aid is located on Level 1 of the West Lobby in Registration A of the Orange County Convention Center.
NACE // 19
NASCAR™ Experience Take a pit stop at booth N1443 at the ASRW Expo and experience NASCAR™! Attendees can ‘drive’ the NASCAR™ simulator and compete in a fastest lap contest. Winners receive NASCAR™ tickets, and other great racing-related prizes. Repair University Collision Hub will film two live episodes of Repair University from the NACE show floor on Thursday, October 6th – Lean Process for Collision Repairers, featuring a discussion with 3M at 1:00pm, and Blueprinting with Chief Automotive Technologies at 3:00pm.
Show Office
The Show Office is located in room 203A of the Orange County Convention Center, and can be reached at 407-685-5400. Show Office Hours Tuesday, Oct. 4th Wednesday, Oct. 5th Thurs/Fri, Oct. 6th & 7th Saturday, Oct. 8th
8:00am – 6:00pm 7:00am – 6:00pm 7:00am – 6:00pm 7:00am – 6:00pm
Complimentary shuttle bus Service Complimentary shuttle service to/from most official ASRW hotel properties and the Orange County Convention Center is available with frequencies of approximately 15 minutes.
HOt Rod Alley Featuring The Muscle Car Network of FL The Muscle Car Network plans to display vehicles on the show floor, during the expo. The display includes rare, exotic and hot rod vehicles, which belong to members of the network. Additionally, the Muscle Car Network plans to make a donation to a local automotive charity Thursday, Oct. 6th, to further education and training for the next generation of automotive service and repair professionals.
Wednesday, October 5 (no midday service)
Press
Saturday, October 8 (no midday service)
The ASRW Media Center is sponsored by: The ASRW Media Center is located in room 204C of the Orange County Convention Center. Working members of the press can utilize the Media Center during these hours: Media Center Hours Tuesday, Oct. 4th Wednesday, Oct. 5th Thurs/Fri, Oct. 6th & 7th Saturday, Oct. 8th
3:00pm – 6:00pm 7:00am – 6:00pm 7:00am – 4:00pm 7:00am – 3:00pm
REGISTRATION INFORMATION / HOURS
7:00am – 11:00am and 3:00pm – 8:00pm* * Evening service extended for the Industry Forum Reception
Thursday, October 6 (no midday service) 7:00am – 11:00am and 3:00pm – 7:30pm† † Evening service extended for the ASRW Welcome Reception
Friday, October 7 (no midday service) 7:00am – 11:00am and 3:00pm – 6:30pm 7:00am – 11:00am and 2:00pm – 5:30pm Note: There is no shuttle service to/from Peabody, Rosen Centre, and Rosen Plaza due to walking distance proximity to the Orange County Convention Center.
ROUTE 1 – RED
Pick-up/drop-off
Courtyard by Marriott – International Drive
Curbside I-Drive
Embassy Suites Orlando – Int’l Drive/ Convention Center
Curbside I-Drive
Hampton Inn – Convention Center At Springhill Suites Homewood Suites – Orlando
At Springhill Suites
Hyatt Place – Orlando/Convention Center
At Springhill Suites
Residence Inn by Marriott – Convention Center
At Springhill Suites
Rosen Inn at Pointe Orlando
Curbside I-Drive
Springhill Suites – Orlando/Convention Center
Curbside Universal Blvd
ROUTE 2 – YELLOW
Pick-up/drop-off
Red Roof Inn
Curbside Hawaiian Court
Representatives from Visit Orlando will be in the lobby to help with restaurant suggestions, directions, recommendations for off-hours activities, and purchasing tickets for area attractions.
Westin Imagine – Orlando
Curbside Universal
ROUTE 3 – BLUE
Pick-up/drop-off Curbside Westwood
Restaurants & Concessions
Doubletree by Hilton – Orlando at SeaWorld Hilton Garden Inn – SeaWorld
Curbside Westwood
Renaissance Orlando Resort
Hotel Convention Center Entrance
Registration is located in the Registration lobby of the Orange County Convention Center. Attendee & Exhibitor Registration Hours Tuesday, Oct. 4th 1:00pm – 5:00pm Exhibitors Only Wednesday, Oct. 5th 7:00am – 5:00pm Thursday, Oct. 6th 7:30am – 4:00pm Friday, Oct. 7th 7:00am – 4:00pm Saturday, Oct. 8th 7:00am – 3:00pm
Restaurant Reservations
For your convenience, concession stands are located inside the ASRW Exposition (see floor plan for exact location). Additionally there is a concession area in the Convention Center lobby on Level 1.
Speaker ready room
The Speaker Ready Room is located in room 312C can be reached at 407-685-4000.
KEY EVENTS
Our tools are out of this world.
NACE // 21
KEY EVENTS ASRW Industry Forum & Reception
Wednesday, October 5th // 4:30pm – 7:00pm Tickets included in the purchase of a Super Pass. $50 for extra/individual tickets.
Automotive Service & Repair Week (ASRW) will host an official Industry Forum to discuss timely industry issues, followed by a networking reception. Designed as a professional venue to discuss relevant, thought-provoking topics, attendees of the industry forum will participate in compelling, current – and even controversial – discussions that transcend the industry. Attendees may choose the session they wish to attend within each timeslot. 4:30pm – 5:30pm
Session 1 Choices:
Collision
Trends in Collision Repair: A Futurist Discussion
Mechanical
Service Information – Vital to Keeping Cars in Your Bay
5:30pm – 6:00pm
Networking Break
6:00pm – 7:00pm
Session 2 Choices:
Collision
The Changing Climate of Insurance Agreements
Mechanical
The Future of Training Automotive Technicians
7:00pm – 8:00pm
Reception (Sponsored by Toyota Wholesale Parts)
FORUM SPONSORS:
Opening general session
RECEPTION SPONSOR:
Sponsored by:
Keynote Speaker: Chris Brogan, Social Media Expert Thursday, October 6th // 8:30am – 10:00am // Room 311 Tickets for the Opening General Session are included in the purchase of a Super Pass or may be purchased at Registration for $35.
Known around the world. Mo-Clamp is the leader in designing and developing innovative new tools for the collision repair professional. Mo-Clamp has the industry’s best warranty, the “Forever Warranty.” Mo-Clamp delivers on time. Mo-Clamp customer service is the best in the business. For over 40 years Mo-Clamp has met the pulling requirements of collision technicians. Only a few of the reasons people look for Mo-Clamp quality and innovation. Search no further. Mo-Clamp. The original. The best. 1.800.6.PULL.IT 6920 SW 111th Ave., Beaverton, OR 97008
www.moclamp.com
Mo-Clamp tools are made in the USA.
Chris Brogan, who is also a marketing consultant and frequent speaker about social media marketing, educates businesses and organizations on how social software aligns with their strategies. He is the president and CEO of Human Business Works, an education and community company. He consults and speaks professionally with Fortune 100 and 500 companies such as PepsiCo, Microsoft and more on the future of business communications and social software technologies. He is the New York Times bestselling co-author of Trust Agents, and a featured monthly columnist at Entrepreneur Magazine. Brogan’s blog, chrisbrogan.com, is in the Top 5 of the Advertising Age Power150. He has over 11 years of experience in online community, social media and related technologies.
salesdept@moclamp.com
Brogan’s keynote presentation will focus on small business solutions, sales, lead generation and specific strategies – all as they relate to the use and implementation of social media.
22 // NACE
KEY EVENTS
KEY EVENTS (cont.) Sponsored by:
ASRW Welcome Reception
Thursday, October 6th // 4:30pm - 6:30pm // Cuba Libre Tickets for the event are available in the Super Pass, or can be purchased at Registration for $60. This year’s reception will take place at Cuba Libre, located within close proximity to the Orange County Convention Center. The reception will feature complimentary hors d’oeuvres, beverages, and lively music. Cuba Libre is located at 9101 International Drive in Orlando, Fla. and is a part of the newly renovated Pointe Orlando. Shuttle service will be offered from the convention center to Cuba Libre, and also at the conclusion of the reception from Cuba Libre to hotels within the official housing block.
ASRW TOWN HALL
Saturday, October 8th // 3:00pm – 4:30pm Tickets for the event are available in the Super Pass, or can be purchased at Registration for $50. How Will Healthcare Reform Affect My Business? This Town Hall format takes a look at the impact of health care reform included in the new Patient Protection and Affordable Care Act and an outlook for changes in health care laws in the future. Industry experts will review the new law’s impact on independent automotive repair businesses and possible changes in health care laws. Attendees will have an opportunity to ask pertinent questions of health care experts.
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AMI Zurich “High Octane” Scholarship John Firm Firm Automotive, Ft. Worth, TX
ASA Benefit Provider of the Year Meadowbrook Insurance Group, Overland Park, KS
FenderBender Executive Henry Yach II Owner Yachís Body & Custom, Wausau, WI
AMI BodyShop Business Scholarship Kristine Linscombe Hernandez Collision Center, Hinesville, GA
Advanstar Chairman’s Award Ron Nagy Nagy’s Collision Centers, Orrville, OH ABRN Top Shop Award Winner to be announced during Thursday’s General Session MotorAge Top Shop Award Winner to be announced during Thursday’s General Session
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Emil Stanley Merit Award Chris Renfro, Car-O-Van Collision Center, Orlando, FL
ASA Chairman’s Award of Excellence Mike West, AAM Southtowne Auto Rebuild Inc., Tukwila, WA & Virginia Duncan Duncan’s Collision, Boardman, OH
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ASA Phoenix Award Mike Schoonover Schnoover Bodyworks & Glass Stillwater, Minnesota
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ASA Legislative Award Paul Duncan, AAM Duncan’s Collision, Boardman, OH
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FenderBender Management Devin Fischer General Manager Fischer Body Shop, Jacksonville, MO FenderBender Administrative Support Humberto Ibarra Estimator Gateway Collision Center, Inc., Bakersfield, CA FenderBender Shop Worker Zachary Utecht Production Foreman Offutt Collision Repair, Bellevue, NE FenderBender Vendor Blake Harris Owner Blue Ridge Color Co., Roanoke, VA FenderBender Wildcard Rick Starbard Founder and President Rick’s Auto Collision & Service Center, Revere, MA
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PiCk uP yOur free COPy OF collision repair magazine at bOOth #n1207
AMI Tom B. Babcox Memorial Scholarship Don Schnitzler Don’s Auto Repair Inc., Cincinnati, OH Russ Verona Memorial/IBIS Scholarship Ron Nagy Nagy’s Collision Centers, Orrville, OH WIN Scholarship Liz Moore, Houston, TX Alexandra Domer, Maple Park, IL
For advertising inquiries please contact Media Matters Inc. at 905-370-0101 or info@ mediamatters.ca. For story submissions please contact editor@collisionrepairmag.com.
collisionquebec.com
collisionrepairmag.com
canadianautorecycler.ca
24 // NACE
NEW FOR 2011
NEW FOR 2011 THE NACE NETWORK
The NACE Network is a new area immediately outside the ASRW Expo, where attendees and exhibitors can reserve complimentary meeting rooms on a first-come, first-served basis. “The NACE Network – the ONE place to meet,” is sponsored by CCC Information Services and is FREE to all registered ASRW participants (both CARS and NACE – attendees and exhibitors!) All you need to do is stop by the reception area and let us know when you’d like to meet, for how long and how many people. That’s it! There’s no catch! It’s a free service to help YOU make the most of YOUR SHOW. Rooms are available October 5-8, on a first-come, first-served basis. Rooms can be reserved for up to 90 minutes each between 7:00am and 7:00pm. Eleven private rooms are available: • Six rooms hold up to 4 people • Four rooms hold up to 15 people • One room holds up to 100 people All meeting rooms will be equipped with: • comfortable furnishings • electricity • wireless internet access • a plasma flatscreen or projector/screen to connect your laptop CCC ONE is very proud to be the inspiration and marquee sponsor of The NACE Network – the ONE place to meet. Additional sponsorship is provided by Panasonic Solutions Company, and MOTOR.
MSO Symposium
Thursday, October 6th // 7:30am – 7:30pm ASRW is pleased to announce the MSO Symposium – a new annual event for collision multiple shop operators. Featuring high-end content and networking opportunities, this all-day program will be held on Thursday, October 6th. Registration is currently closed for this event. PRODUCED BY:
SPONSORED BY:
Perfection isn’t an ideal. It’s a destination. We share your passion for perfection. That’s why we created the Standoblue waterborne basecoat system: to put great paint in shops that elevate refinishing to an art. It’s also why we developed best-in-class color tools specifically designed to help master craftsmen achieve an exact color match—each and every time. And, it’s why our team of experts is dedicated to providing shops like yours with outstanding training and technical support. ®
See how close to perfect a waterborne basecoat can be. Visit us at booth N1127. upgrade2standoblue.standox.com | 1-800-551-9296 ( prompt 7 )
Copyright © 2011 DuPont. Standox and Standoblue are registered trademarks of E.I. du Pont de Nemours and Company for its brands of refinish systems. All rights reserved. ®
®
26 // NACE
Official Australian NACE Show Magazine
NEW FOR 2011
Australian
NEW FOR 2011 (cont.)
The Industry Leader
INDUSTRY CROSSOVER One of the benefits of attending the industry’s event is the amount of products, services and vendors available throughout the show floor for both collision and mechanical repair professionals. The following exhibitors have indicated they have products and services of interest to both sides of the industry:
Exhibiting As
Booth No. Exhibiting As
Booth No.
3M
N712
N1154
Insignia Parts Distributors, LLC
AES International, LLC.
N314
International Epoxies & Sealers
N1315
ALLDATA LLC.
N639
Lancer Insurance Co.
N815
ASE (Automotive Service Excellence)
N1249
Mattei Compressors, Inc.
N1329
Automotive Service Association
N749
Metro Appraisal
N1414
AUVECO Products
N449
Motor Guard Corporation
N1014
Business Consulting Options, LLC.
C942
National Alliance of Paintless Dent Repair Technicians
N1038
Blowtherm USA
N1157
The Paint Booth Guys, Inc.
N1428
Cebotech Inc., Cebora, TECNA
N531
The Perfect Fit Group
N551
CJJ Inc.
N631
Red Kap
C742
Collision Equipment Group
N1409
Reynolds and Reynolds
C945
Crash-writeR, Inc.
N312
Rupes S.p.A.
N530
Crest Industries, Inc.
N419
Spray Enclosure Technologies Inc.
N1303
DamagedCars.com
C1042
Steck Manufacturing Co., Inc.
N819
Elektron Inc.
N403
Summit Software & Mobile Solutions
N1024
Extractor/Crystal Glass
N1036
Texas State Technical College
N1214
Goff's Enterprises
N619
Tools USA/ ALLVIS
N319
Goliath Carts
N1423
Urethane Supply Company
N915
Herkules Equipment Corp.
N1308
NEWS
www.bodyshopnews.net
BodyShop magazine for the Australian market
OEM Participation Original equipment manufacturers (OEMs) Toyota Wholesale Parts and Nissan Collision Repair Network will each have an expanded presence at ASRW, including show floor presence and innovative, interactive support programs. Toyota Wholesale Parts – Booth #N1343 - Sponsor of the Networking Reception at the ASRW Industry forum - Sponsor of the MSO Symposium - Sponsor of the NASCAR™ Experience (booth N1443) Nissan Collision Repair Network - Booth #1241 - Nissan is giving away 300 Nissan 370Z-inspired wireless mice to the first 100 attendees who visit their booth each day of the Expo. To receive a mouse, attendees must also bring the special advertisement from Nissan mailed to each pre-registered attendee along with their badge credentials. - In addition, Nissan will be sponsoring a networking reception Friday, Oct. 7 at the ICEBAR Lounge. Space is limited for this exclusive event for collision shop owners and managers. In addition to Toyota and Nissan, OEM1Stop.com and GM will also be exhibiting on the ASRW show floor.
Market Research, Special Editorials, Advertising Campaigns and much more. We have all the contacts you need Down Under. Australian publisher partner for IBIS (International bodyshop Industry Symposium)
Mail: P.O.Box: 505 Casula Mall, NSW 2170 Australia Phone: + 61 2 9826 7777 Fax: + 61 2 9826 7700 E-mail: michel@bodyshopnews.net
28 // NACE
ON-FLOOR ACTIVITIES & ATTRACTIONS
ADD-ON EDUCATION
ON-FLOOR ACTIVITIES & ATTRACTIONS
PRODUCT SHOWCASE
Check out this new area showcasing new, cool and green products. Then, visit exhibitors’ booths to learn more! The Product showcase is now located on the show floor.
NASCAR™ Experience
EXHIBITOR 3M Bartec BASF Bossauto Import SA Extractor/Crystal Glass Goliath Carts Management Success Motorguard Corp.
Take a pit stop at booth N1443 at the ASRW Expo and experience NASCAR™! Attendees can ‘drive’ the NASCAR™ simulator and compete in a fastest lap contest. Winners receive NASCAR™ tickets, and other great racing-related prizes.
HOT ROD ALLEY FEATURING Muscle Car Network of Florida
The Muscle Car Network plans to display vehicles on the ASRW show floor, during the expo. The display includes rare, exotic and hot rod vehicles, which belong to members of the network. Additionally, the Muscle Car Network plans to make a donation to a local automotive charity Thursday, Oct. 6th, to further education and training for the next generation of automotive service and repair professionals. Members will be on-hand to answer questions about the vehicles. Stop by and vote for your favorites.
Repair University
Thursday, October 6th // 1:00pm & 3:00pm Collision Hub will film two live episodes of Repair University from the NACE show floor – Lean Process for Collision Repairers, featuring a discussion with 3M at 1:00pm, and Blueprinting with Chief Automotive Technologies at 3:00pm.
SATURDAY, OCTOBER 8
11:00am - 11:45am
11:00am - 11:45am
11:00am - 11:45am
• The latest design trends and how they affect collision repair • The newest steels being considered or automotive structures • Spot welding, riveting, and MIG brazing applications • Determining the best repair plan when no OEM information is available
1:00pm - 1:45pm
Automotive Carbon Fiber – It’s Not Coming, It’s Here! • Advantages of carbon fiber for automotive use • How a carbon fiber and carbon fiber parts are made • Automotive carbon fiber production challenges • Current and future applications – structural and cosmetic
1:00pm - 1:45pm
Carbon Fiber Repair – Is the Collision Industry Ready? • Part identification and damage analysis • Repair materials and equipment • Repair processes and types of repairs
GM Collision Repair Technology Update
• GM repair recommendations and sectioning update • New model collision repair procedures • High Strength Steels and Design Trends • GM Steel Repairability Matrix Update
TIME 8:00am - 12:00pm
Refinish Technology Update • The latest in refinishing equipment • Ensuring optimization, following your switch to waterborne • An update on refinishing materials
1:00pm - 5:00pm
CODE
N1209
- Mechanical Test Prep Class - Collision Test Prep Class - New Electronic Test Prep Class
TITLE
SPEAKER
ROOM
IC01
Inspecting Repairs for Quality Control (QUA01)
Bob Zelano
305A
IC02
Steel Utilized Structures, Technologies & Repair (SPS07)
Kirk Cook
307C
IC03
Collision Repair for Toyota, Lexus and Scion Vehicles Steve Laszlo 306A (TOY01)
IC04
Collision Repair for Ford & Lincoln Vehicles (FOR05) Kirk Cook
IC05
Overview of Cycle Time Improvement for the Collision Repair Process (CYC01)
Steve Laszlo 306A
IC06
Hybrid Electric & Alternative Fuel Vehicles (ALT02)
Bob Zelano
307C
TITLE
SPEAKER
ROOM
IC07
Plastic & Composite Repair (PLA03)
Steve Laszlo 305A
IC08
Collision Repair for Ford & Lincoln Vehicles (FOR05) Kirk Cook
IC09
Waterborne Products, Systems & Application (REF07)
Bob Zelano
307C
IC10
Hail, Theft, Vandalism Damage Analysis (DAM09)
Kirk Cook
305A
IC11
Corrosion Protection (CSP01)
Steve Laszlo 306A
IC12
Vehicle Technology & Trends (NEW11)
Bob Zelano
1:00pm - 1:45pm
Best Practices for Advanced Vehicle Structures (repeat) • The latest design trends and how they affect collision repair • The newest steels being considered or automotive structures • Spot welding, riveting, and MIG brazing applications • Determining the best repair plan when no OEM information is available
305A
SATURDAY, OCTOBER 8 TIME 8:00am - 12:00pm
1:00pm - 5:00pm
Scan Tool Technology – Business Value or Just Another Tool? (repeat) • An overview of scan tool technology • The value of equipping yourself with a scan tool • Collision repair scan tool applications • Interpreting the data
N530 N1515 N1024
ADD-ON EDUCATION
3:00pm - 3:45pm 3:00pm - 3:45pm
BOOTH # N1142 N3333
Wednesday, OCTOBER 5
FRIDAY, OCTOBER 7
• An overview of scan tool technology • The value of equipping yourself with a scan tool • Collision repair scan tool applications • Interpreting the data
Also taking place in the Repair University/ Demo Area, ASE will present the following FREE classes:
EXHIBITOR NRD LLC Rubber-Seal Medallion Refinish System Rupes S.p.A. Sullivan PDR Estimator Summit Software & Mobile Solutions Tsunami Compressed Air Solutions
Tickets can be purchased in Registration for $93 each.
THURSDAY, OCTOBER 6
Best Practices for Advanced Vehicle Structures
BOOTH # N712 C1048 N1413 N530 N1036 N1423 N549 N1014
ASE
I-CAR TECHNOLOGY SHOWCASE Scan Tool Technology – Business Value or Just Another Tool?
NACE // 29
CODE
306A
307C
Tickets can be purchased in Registration for $50 each.
FRIDAY, OCTOBER 7 TIME 8:30am - 10:00am
CODE PC01
TITLE
SPEAKER
ROOM
Insurance & Collision Repair: Issues 2012
Robert Passmore 208A
CHARITABLE ACTIVITIES
r r you n o f y b a Stop e to win ack r c chan tic Bench ! el en auth tem mod sys
NACE // 31
CHARITABLE ACTIVITIES Recycled Rides
Recycled Rides is a nationwide community service project where members of the National Auto Body Council (NABC) repair and donate recycled vehicles to families and service organizations in need, in their own communities. A “green” program highlighting vehicle and parts recycling, Recycled Rides recruits collision repairers, insurers, paint suppliers, parts vendors and others, to contribute in their own, yet synergistic ways. Visit the Recycled Rides area at the back of the 800 aisle to view the vehicles and watch as local families’ lives are changed when they receive them during a special presentation on Friday, October 7th!
F.r.e.e.
The First Responders Emergency Extrication (FREE) program is a four-hour course that incorporates classroom and hands-on instruction, including airbag deployment demonstrations and vehicle cutting techniques. The National Auto Body Council (NABC) will deliver the latest in vehicle emergency occupant extrication training to local first responders, ultimately helping them to save lives, on Saturday, Oct. 8th in the Recycled Rides area of the show floor.
Car-O-Liner Means Confidence – Accurately Repair Today’s Most Advanced Vehicles! Visit Booth #N1119 to see live welding demonstrations and the latest collision repair equipment ® www.car-o-liner.com | 800-521-9696
CREF Mini-Makeover
The Collision Repair Education Foundation is providing Lake Technical College in Eustis, Florida, with a mini-makeover! Lake Technical College was the only school in Florida to apply for the Education Foundation’s 2010 Ultimate Collision Education Makeover grant, which provides a $50,000 wish list for the winner’s collision program. The makeover will be awarded to the school during ASRW 2011 and the school instructor, students, and donors will be in attendance for a special presentation.
TOOLS FOR SUCCESS
The Girl Scouts of Citrus Council will be joining the industry Saturday, October 8th from 9:00am – 12:00pm. The girls will meet with female leaders in the industry, learn about the influential and transformative work being done by women in this field and explore the expo floor searching for those unique “tools for success” that our industry has to offer! This year we are also excited to announce the addition of a panel discussion and lunch hosted by LKQ where the Girl Scouts will have a chance to meet with and hear from leaders in the industry on topics ranging from the science behind the collision repair industry to the diverse career opportunities available. Girl Scouts: Tools for Success is powered by Enterprise Rent-A-Car and was made possible by the generous sponsorship of companies at every level of the collision repair industry.
PAVILIONS
NACE // 33
Insurance Risk Management
PAVILIONS ASA MARKETPLACE
The ASA Marketplace, launched online by ASA, houses convenient, money-saving offers for repair businesses, and provides one-stop shopping for ASA’s entire benefits portfolio for members. These newly expanded offers allow ASA members to take advantage of pre-negotiated services with selected vendors for increased savings. The following ASA Marketplace participants will be exhibiting at ASRW | NACE | CARS: EXHIBITOR
BOOTH #
EXHIBITOR
BOOTH #
Automotive Service Association
N749
AutoZone
Audatex, a Solera Company
N503
N638 & C642
CCC Information Services
N1003
ContactPoint
C868
Demandforce
C860
GE Capital*
N957
Identifix
C845
Mitchell 1
C944
National Processing Company (NPC)
C869
Reynolds & Reynolds
C945
Unicure Spraybooths
N1103
Zurich*
N748
BCNW – Benefit Consultants Northwest* N951 Cintas Corporation*
N953
CustomerLink Systems, Inc.*
N752
Elavon, Inc.*
N750
Hertz Corporation
N937
Meadowbrook Insurance Group*
N949
Mitchell International, Inc.
N719
RepairPal, Inc.
C744
See Progress, Inc./AutoWatch
N722
UniFirst Corp*
N756
ALLDATA
N639
*Exhibiting within the ASA Marketplace Pavilion
PROFIT BUILDING PAVILION
The Profit Building Pavilion is a special area on the CARS show floor, dedicated to vendors with customer-driven products. Visit each of these participating exhibitors and take advantage of great on-site show specials:
Are you covered? Visit Zurich’s Booth #N748 for a FREE Business Insurance Checklist
We can help you get covered. Zurich HelpPoint is here when you need more than just insurance. For more than 85 years, Zurich has remained committed to developing innovative solutions that provide the coverage your company needs and peace of mind you deserve. With our group’s strong, stable financial position*, our insurance products –– such as Unicover®, one of the most extensive lines of automotive business coverage available –– are frequently recognized by national automotive organizations and associations. And so is our reputation for delivering when it matters, with one-day response times to all claims inquiries and onsite assistance for most major losses within 48 hours. For more information, visit us at www.zurichna.com/NACE or call 888-266-7527.
Here to help your world.
Insurance coverages are underwritten by individual member companies of Zurich in North America, including Universal Underwriters Insurance Company and Universal Underwriters Service Corporation. Certain coverages are not available in all states. Some coverages may be written on a nonadmitted basis through licensed surplus lines brokers. *Zurich Financial Services Group. For information about the ratings of Zurich American Insurance Company, access the ratings section on www.zurichna.com. For more complete financial information about the Zurich Financial Services Group and ratings for Zurich Insurance Company Ltd., access ww.zurich.com. ©2011 Zurich American Insurance Company
EXHIBITOR
BOOTH #
EXHIBITOR
BOOTH #
Autoshop Solutions
C861
Mudlick Mail Company
C864
ContactPoint
C868
National Processing Company (NPC)
C869
Demandforce, Inc.
C860
R.O. Writer
C863
ESI (Educational Seminar Insitute)
C865
34 // NACE
SPEAKER SPOTLIGHT
SPEAKER SPOTLIGHT
SPEAKER SPOTLIGHT Mike Anderson, speaker and moderator CollisionAdvice
The Mechanics of Estimating WE07N
M
Becky Glauser, speaker E-Myth Benchmark
Room 209A
Room 207A Creating a Business That Works FOR You, Not Just BECAUSE of You WE23NC M
WEDNESDAY, OCTOBER 5, 8:30am – 11:30am
Room 306A Parts Procurement Tips for Estimators (Panel) Moderator: Ron Kuehn Panelists: Gerry Baugh; William Latuff; Daren Pierse TH11N
How to Build a Better You
Room 308A FR09N M Understanding Continuous Improvement FRIDAY, OCTOBER 7, 8:30am – 10:00am
Thursday, OCTOBER 6, 2:00pm – 5:00pm
Room 207A Building a Team That Works Without You
Room 307A The Changing Marketplace Continues… Now What Drives the Bottom Line? – Part 2
Richard Flint, speaker
Bobby Bassett, speaker
FR01NC M The Power of Change
Gates Corporation
SA01NC M Wanted: Leaders That Lead!
THURSDAY, OCTOBER 6, 12:00pm – 1:30pm
Room 207C Accessory Belt Drive System Diagnosis (Repeated from Thursday – TH01C) SA08C
T
Creating a Positive Work Environment
Blueprinting Basics
Room 308C
Developing a Diagnostic Game Plan
Room 308A WE06NC M Creating Raving Fans for Your Business Wednesday, OCTOBER 5, 8:30am – 11:30am
Room 308A
C and C Automotive
Room 209C
Wednesday, OCTOBER 5, 1:00pm – 4:00pm
Room 208A Finding the Opportunity in Every Challenge (Panel) Panelists: John Francis, Jr.; David Kusa; Barb Menke; John Vallely; Greg Buckley
FR14NC M Survival Skills for Today’s Employer: HR Best Practices
Room 207A
SA02NC M Survival Skills for Today’s Employer: Compliance with Wage/Hour
Room 209C
New Marketing Technologies to Level the Playing Field Friday, OCTOBER 7, 4:00pm – 5:30pm
Room 305A
Jim Morton, speaker
Morton’s Automotive Technical Services Room 208C
Wednesday, OCTOBER 5, 8:30am – 11:30am
Room 308C
Thursday, OCTOBER 6, 3:00pm – 4:30pm
Standard Motor Products
Increasing Technician Efficiency – It’s a Team Effort
Legally Mine
TH14N T Electrical Troubleshooting for the Body Shop Technician
Ryan Kooiman, co-speaker M
Dan McNeff, speaker
WE08N T Sherlock Holmes Diagnosis
Room 207A
Louie Nelson, speaker CARQUEST Technical Institute
SA03C T Fluid Technology
Thursday, OCTOBER 6, 2:00pm – 5:00pm
M
Room 307A
Friday, OCTOBER 7, 4:00pm – 5:30pm
Friday, OCTOBER 7, 3:00pm – 6:00pm
TH04C
CustomerLink
Aaron Clements, speaker and moderator
ALLDATA
Room 308A FR17NC M Understanding Legal Structures: The Key to Asset Protection and Tax Reduction
Saturday, OCTOBER 8, 8:30am – 10:00am
Saturday, OCTOBER 8, 7:30am – 10:30am
Joe Gibson, speaker FR22C
Friday, OCTOBER 7, 3:00pm – 6:00pm
Room 308A
Saturday, OCTOBER 8, 7:30am – 10:30am
CARQUEST Technical Institute
M
Room 307A
CARQUEST Technical Institute T
Room 207A
Fine, Boggs & Perkins LLP
Jim Garrido, speaker SA04C
Room 207A
Tom McGee, speaker WE28N M Stop Guessing and Start Knowing
Cory King, speaker
Thursday, OCTOBER 6, 3:00pm – 4:30pm
Chris Chesney, speaker
FR15C
M
TH08N M Leading Change
Room 207C
Friday, OCTOBER 7, 8:30am – 10:00am
WE21C M Farming Your Industry
Room 208A
Wednesday, OCTOBER 5, 8:30am –10:00am
Pro Finishes PLUS
M
Room 310A
Collex Collision Experts, Inc.
SA06N M How to Build Bulletproof Estimates
BASF
Bernie Blickenstaff, speaker
FR07N
Room 306A
Felicia Funchess, speaker WE03N
THURSDAY, OCTOBER 6, 2:00pm – 5:00pm
TH04C M Increasing Technician Efficiency – It’s a Team Effort
Wednesday, OCTOBER 5, 3:00pm – 4:30pm
Saturday, OCTOBER 8, 7:30am – 10:30am
SATURDAY, OCTOBER 8, 8:30am – 10:00am
TH03N M Introduction to Lean
Standard Motor Products
Peter Kennedy, speaker
Friday, OCTOBER 7, 7:30am – 10:30am
Room 207C Accessory Belt Drive System Diagnosis (Repeated on Saturday – SA08C) T
Room 207A
Thursday, OCTOBER 6, 2:00pm – 5:00pm
CIECA
WE27N M The Changing I.T. Environment – The Clouds Are Rolling In
Jeff Masterman, co-speaker
Wednesday, OCTOBER 5, 3:00pm – 4:30pm
Richard Flint International
TH01C
M
Fred Iantorno, speaker
Friday, OCTOBER 7, 8:30am – 10:00am
M
SATURDAY, OCTOBER 8, 8:30am – 10:00am
FR03C
T
Thursday, OCTOBER 6, 12:00pm – 1:30pm
Friday, OCTOBER 7, 7:30am – 10:30am
Room 307C FR08N M Practical Uses for eLearning in Collision Repair
Room 208C Strength Training – Meeting the Current & Future Demands of Your Business SA05N
TH02C
TPMS Update
Wednesday, OCTOBER 5, 8:30am –10:00am
Team Marketing Group
LVB & Associates
CARQUEST Technical Institute
Room 208A TH05C M The Changing Marketplace Continues… Now What Drives the Bottom Line? – Part 1
Room 207A
Dick Elder, co-speaker
Room 308C
Vince Manship, speaker
Automotive Aftermarket E-Learning Centre Ltd
Wednesday, OCTOBER 5, 1:00pm – 2:30pm
Larry Baker, speaker
Wednesday, OCTOBER 5, 8:30am – 11:30am
Room 305A Ready, Set, Simplify: Tips to Simplify Your Work (and Your Life)
WE14NC M
FRIDAY, OCTOBER 7 , 4:00pm – 5:30pm
Wednesday, OCTOBER 5, 1:00pm – 2:30pm
Bob Greenwood, speaker
Dodge Development
WE01NC M
WE09N T Hybrid Technology
Friday, OCTOBER 7, 8:30am – 10:00am
Bryan Dodge, speaker
Thursday, OCTOBER 6, 3:00pm – 4:30pm
CARQUEST Technical Institute
Room 310A WE17NC W Winning With a Professional Road Map FR11NC W
Wednesday, OCTOBER 5, 3:00pm – 4:30pm
M
Room 307C FR18NC M Leadership Best Practices – How to Inspire, Delegate, and Coach Your Team to Success
George Lesniak, speaker
ContactPoint
Robert Clements, speaker
NACE // 35
Room 307A
Saturday, OCTOBER 8, 7:30am – 10:30am
Ron Kuehn, speaker and moderator Collision Business Solutions, Inc.
Room 306A Parts Procurement Tips for Estimators Panelists: Mike Anderson; Gerry Baugh; William Latuff; Daren Pierse TH11N
M
Thursday, OCTOBER 6, 3:00pm – 4:30pm
Simple Cycle Time Solutions FR02N
M
Room 209A
Saturday, OCTOBER 8, 8:30am – 10:00am
Colomatch Automotive Refinish
WE11NC M Give Me Your Keys Please
Room 308C
Room 208A
Wednesday, OCTOBER 5, 10:30am – 12:00pm FR21NC M Customer Service Done Differently Friday, OCTOBER 7, 4:00pm – 5:30pm
Friday, OCTOBER 7, 7:30am – 10:30am SA10N M Simple Front Office Staffing Solutions
Tony Nethery, speaker
Room 209A
36 // NACE
SPEAKER SPOTLIGHT
SPEAKER SPOTLIGHT
Maylan Newton, speaker
Richard Perry, speaker
E.S.I.
WE20C M I Object!
Room 207C
Attitude is Everthing!
Design-Based Repairs (Repeated from Wednesday – WE13N) FR10N
Thursday, OCTOBER 6, 3:00pm – 4:30pm FR19NC M Confident Selling – Do You Believe?
Room 207C
T
Friday, OCTOBER 7, 1:00pm – 2:30pm
Wednesday, OCTOBER 5, 8:30am –10:00am
Room 309A Back to Basics – Body Shop Financials M
Winning Women Customers WE18NC M
Room 307A Negotiation Skills – Key to Improved Profitability Thursday, OCTOBER 6, 3:00pm – 4:30pm
Saturday, OCTOBER 8, 8:30am – 10:00am
TH09N
M
Mark Olinger, speaker Immobilizer Service Opportunities FR13C
T
Room 209C
Hybrid Vehicle Service
Friday, OCTOBER 7, 1:00pm – 2:30pm
T
Room 308C
Room 207A Communicating With People Who Drive Us Crazy FR05NC M
Friday, OCTOBER 7, 8:30am – 10:00am
Room 307A Market & Grow with Pizazz & Personality FR24NC W
Friday, OCTOBER 7, 4:00pm – 5:30pm
John Shewbridge, speaker Danny Sanchez, speaker
Property Casualty Insurers Association of America Room 208A Insurance & Collision Repair: Issues 2012 PC01
Room 309A Ignite the Internet! Internet Marketing for Auto Repair Professionals WE05C
Friday, OCTOBER 7, 8:30am – 10:00am
Room 209C TH13N M Crash Course in Internet Marketing! Internet Marketing for the Collision Industry
AEII
Why Lean Implementations Fail in the Collision Repair Industry (Repeated on Thursday – TH10N) M
Room 307A
Thursday, OCTOBER 6, 2:00pm – 5:00pm
Room 208C FR06NC M Dismantle the Social Network! Social Media Marketing for the Automotive Industry
Wednesday, OCTOBER 6, 10:30am – 12:00pm TH10N M Why Lean Implementations Fail in the Collision Repair Industry (Repeated from Wednesday – WE12N)
M
Room 208C
Thursday, OCTOBER 6, 3:00pm – 4:30pm
Scott Peirce, co-speaker 3M Company
Friday, OCTOBER 7, 8:30am – 10:00am
Eric Schmitz, speaker KPA
Room 207A WE10NC M What to Do When an Inspector Knocks on Your Door WEDNESDAY, OCTOBER 5, 10:30am – 12:00pm
Room 309A Zeroing in on Profit Improvement Opportunities through Process Driven Repairs (Repeated on Friday – FR20N) WE26N
M
WEDNESDAY, OCTOBER 5, 3:00pm – 4:30pm
Room 208C Zeroing in on Profit Improvement Opportunities through Process Driven Repairs (Repeated from Wednesday – WE26N) FR20N
M
Friday, OCTOBER 7, 4:00pm – 5:30pm
T
WEDNESDAY, OCTOBER 5, 8:30am –10:00am
Room 306A FR23N T The Alignment Printout as a Diagnostic Tool
WEDNESDAY, OCTOBER 5, 8:30am – 11:30am
Tony Passwater, speaker WE12N
Room 207C Post Repair Problems Related to Undercarriage Issues, TPMS and ESC Lights WE04N
Friday, OCTOBER 7, 4:00pm – 5:30pm
Insomniac Games
3M Company
Room 309A WE26N M Zeroing in on Profit Improvement Opportunities through Process Driven Repairs (Repeated on Friday – FR20N) WEDNESDAY, OCTOBER 5, 3:00pm – 4:30pm
Room 208C FR20N M Zeroing in on Profit Improvement Opportunities through Process Driven Repairs (Repeated from Wednesday – WE26N) Friday, OCTOBER 7, 4:00pm – 5:30pm
Room 208A WE15NC M Game On: Engaging the Gen Y Customer WEDNESDAY, OCTOBER 5, 1:00pm – 2:30pm
Demandforce, Inc.
WE24NC M Positioning Your Shop for Success in the Internet Economy WEDNESDAY, OCTOBER 5, 3:00pm – 4:30pm
FR04C T Gas Direct Injection
Room 207C
Powerful Business Strategies, LLC SA09NC W CEO From the Inside Out
Room 209A
Saturday, OCTOBER 8, 8:30am – 10:00am
Glenn Young, speaker CARQUEST Technical Institute
John Spoto, co-speaker
Maurice Sternemann, speaker Ryan Schneider, speaker
CARQUEST Technical Institute
Ruth Weniger, speaker
Hunter Engineering
Autoshop Solutions
Room 307C FR08N M Practical Uses for eLearning in Collision Repair
Friday, OCTOBER 7, 7:30am – 10:30am
Friday, OCTOBER 7, 3:00pm – 6:00pm
Robert Passmore, speaker
WEDNESDAY, OCTOBER 5, 1:00pm – 4:00pm
Jason Virdin, speaker
Shafer’s Collision Room 308C
Room 209A WE19N M Lean 3.0 - Flow = A Practical Path to Using Lean to Improve Process Flow
Friday, OCTOBER 7, 8:30am – 10:00am
Suzanne Shafer, speaker
CARQUEST Technical Institute FR16C
DuPont
WEDNESDAY, OCTOBER 5, 1:00pm – 4:00pm
M
Adam Robertson, speaker
CARQUEST Technical Institute
Thursday, OCTOBER 6, 3:00pm – 4:30pm
Steve Trapp, co-speaker
Margie Seyfer, speaker Impact Presentations
Room 309A Pre-Production Processes to Increase Sales and Improve CSI and Cycle Time
Room 209A TH12NC W Leading and Succeeding: Cultivating Leadership Skills that Benefit You and Your Organization
WEDNESDAY, OCTOBER 5, 3:00pm – 4:30pm
Gates Business Solutions SA07N
Symphony Advisors, LLC
Room 208A WE25NC M GREEN – It Benefits People and Business (Panel) Panelists: Jim Houser; Rebecca Kirchdorfer; Dan Lajoie; Michael LeVassuer
Robert Rick, speaker
Wednesday, OCTOBER 5, 1:00pm – 2:30pm
Marcy Tieger, speaker
ASE
Room 208A FR12C M Reality Repair Shop – What Would You Do? (Panel) Panelists: Amanda Mooney; Justin Neal; Todd Zwalina
Room 208A WE02N M Marketing for a DRP – Acquiring the Business
WEDNESDAY, OCTOBER 5, 1:00pm – 4:00pm
Trish Serratore, moderator
Friday, OCTOBER 7, 8:30am – 10:00am
AutoNation
Room 209A WE19N M Lean 3.0 - Flow = A Practical Path to Using Lean to Improve Process Flow
Room 209C
Same Day Auto Service
Hank Nunn, speaker
The Body Shop@ Room 305A
Thursday, OCTOBER 6, 2:00pm – 5:00pm
T.J. Reilly, moderator
Friday, OCTOBER 7, 4:00pm – 5:30pm
WE16N
TH06C T Essential Electronics
WEDNESDAY, OCTOBER 5, 10:30am – 12:00pm
Room 307C
John Swiegart, co-speaker
CARQUEST Technical Institute
Room 207C WE13N T Design-Based Repairs (Repeated on Friday – FR10N)
Wednesday, OCTOBER 5, 1:00pm – 4:00pm THO7NC M
Carl Schweikert, speaker
Chief Automotive Technologies
NACE // 37
Room 208C
Room 308A WE22C T Variable Valve Timing System Diagnosis WEDNESDAY, OCTOBER 5, 1:00pm – 4:00pm
Only The Automotive Group Delivers Canada’s Entire Automotive Aftermarket
Canada’s Premier Automotive Aftermarket Publisher is also Canada’s Premier Online Content Provider www.autoserviceworld.com
Focused content, unparalleled readership, and audited circulation guarantees your message reaches the market.
Daily updates and twice-weekly e-newsletters delivered to more than 17,000 readers.
www.bodyshopbiz.com Delivering up-to-the-minute content to Canada’s collision repair professionals.
Jobber News Magazine
www.voccompliance.com
Since 1931, the only magazine dedicated to the distribution segment of Canada’s automotive aftermarket. 12 issues per year, plus the Annual Marketing Guide Directory. Audited Circulation: 10,000 plus.
Providing waterborne, low-VOC conversion tools and information to the collision repair industry in advance of the 2010 deadline.
www.lautomobile.ca News and information for French-speaking members of the automotive aftermarket.
Bodyshop Magazine
No matter where your customers are in Canada’s automotive aftermarket, or how you want to reach them, The Automotive Group delivers...
Published for Canada’s collision repair professionals since 1970, with the best readership in the country. Six issues per year. Audited Circulation: 10,000 plus.
The Best Read Magazines. The Best Circulation. The Best Read Websites. The Best Way for You to Reach Canada’s Automotive Aftermarket.
Service Station & Garage Management Covering the entire independent service sector since 1970 with the largest circulation of any automotive aftermarket publication in Canada. 11 issues per year. Audited Circulation: 29,000 plus.
l’automobile Delivering French-language content to Quebec and Frenchspeaking aftermarket readers across Canada since 1939. Six issues per year. Audited Circulation: 9,000.
The
Visit us during Automotive Service & Repair Week at the Orange County Convention Center in Booth #N421.
L’automobile pièces et services
Or contact us at: The Automotive Group, the Business Information Group, 12 Concorde Place, Suite 800, Toronto, ON Canada M3C 4J2 Toll free from the U.S.: 1-800-387-0273, or Canada 1-800-387-7742. e-mail: TheAutomotiveGroup@bizinfogroup.ca
40 // NACE
EXHIBITOR LISTINGS
EXHIBITOR LISTINGS
Exhibitor listing ExtraS Event Guide Advertisers heck out these exhibitors’ Event C Guide advertisements!
International Exporters Companies with this global icon have designated themselves as international exporters of predominantly US manufactured goods and/ or services. Visit their booths to see how they can help you expand your business.
NEW Exhibitors
Be sure an visit our newest exhibitors!
Pavilions ASA Marketplace ASA Marketplace vendor participants will be on-site to answer any questions regarding ASA’s member-benefit program. Profit Building Pavilion Looking for new vendors? Find customer service-oriented exhibitors in this new pavilion on the CARS show floor. Product Showcase See all the new, cool and green products hitting the industry, then visit exhibitors’ booths to learn more!
Exhibitor listingS 1-800-Radiator & A/C................................... N725 4401 Park Rd Attn: Collision Repair Team Benicia, CA 94510 Phone: 707-747-7400 www.1800radiator.com
With 29 years of experience and 230+ locally owned and operated warehouses, 1-800-RADIATOR is the largest distributor of quality-cooling parts in North America. Every location stocks thousands of parts; every part includes a hassle-free, lifetime warranty. Stop by booth N873 for information on our collision cooling kits. When cycle time counts CALL 1-800-Radiator (800-723-4286) RADIATORS * CONDENSERS * COOLING FANS * SIDE MIRRORS * AC KITS
3M..................................................................... N712 3M Center Bldg. 223-6N-01 St. Paul, MN 55144 Phone: 651-733-0971 www.3m.com/automotive
3M is well known for industry leading abrasives, tapes, paint preparation systems, paint finishing products, adhesives, coatings, sealers, compounds, waxes, glazes, plastic repair materials and personal safety products.
A.J. Dralle, Inc.............................................. N315 1830 W. Mound Rd. Joliet, IL 60436 Phone: 815-730-0505 Fax: 815-730-0565 www.ajdrallefilters.com
Spray Booth Filtration Products A.J. Dralle’s auto body products and services enable shops to provide customers with top-quality paint finishes. Our auto body ceiling diffusion, supply, and exhaust filtration products meet or exceed paint booth manufacturers’ filter specifications. We are also the only central United States distributor of Speritex – the most advanced paint booth ceiling diffusion media available.
ABRN N511
2501 Colorado Ave., Suite 280 santa monica, CA 90404 Phone: 310-857-7500 www.abrn.com ABRN is the leading publication geared to the owners and managers of collision repair facilities.
Accudraft Paint Booths............................. N418 961 Route 10 East, Suite 2K Randolph, NJ 07869 Phone: 973-927-6232 Fax: 973-927-6235 www.accudraftpaintbooths.com
Accudraft, a specialist in high-production spraybooths and finishing equipment, offers the following equipment for automotive body shops and large equipment refinishers: Waterborne Spray Booths, Paint Booths, Prep Stations, Mixing Rooms. They also offer customs solutions for any refinishing need a customer may have. As well as upgrades and retrofits for any type of spray booth, including waterborne upgrades, energy savings upgrades, and turbulent air systems.
ACI.................................................................. N1524 500 Industrial Blvd Grapevine, TX 76051 Phone: 972-316-8905 Fax: 972-316-8937 www.aciauto.com
Adele Knits...................................................N1212 3304 Old Lexington Rd Winston-Salem, NC 27107 Phone: 800-968-4779 www.proknittack.com
Adele Knits is the premier manufacturer for surface prep tack cloths and lint free wipers in the automotive industry. For the first time, true OEM technology, ProKnit® 3000 Series tack cloth, is now available to the automotive aftermarket.
NACE // 41
AES International, LLC................................ N314
All Star Auto Lights...................................N1111
Engineering Professional company supplying Energy Saving, Variable & Fixed Speed Rotary Screw Air Compressors, 5-in-1 HIT Refrigerated Dryers, SubMicron Coalescing Filters, Complete Skid mounted hush packages and Air Tools targeted towards Auto Repair Shops & Auto Body Shops. Never before were such sophisticated & energy-efficient systems available to this industry at affordable prices!
All Star Auto Lights has the largest stock of OEM automotive foreign and domestic lights in the U.S. Over 60,000 quality OEM lights in stock, including headlights, tail lights, fog lights, and park lights. We have a large inventory of HID/Xenon headlights and a large supply of new OEM BMW, Mercedes, Mazda, Audi Lights. We ship our lights daily using FEDEX to reach the customer anywhere in the United States. We have 4 locations nationwide including California, Michigan, Tennessee and Florida.
4097 Trail Creek Road Riverside, CA 92505 Phone: 866-399-3516 Fax: 951-324-8061 www.aesintl.us
Affiliated Car Rental LC.......................... N1545 105 Highway 36 Eatontown, NJ 07724 Phone: 800-357-5159 Fax: 732-380-0404 www.affiliatedcarrental.com
We have been fulfilling the needs of New & Used Car Dealers as well as mechanical & body shop operators for 25+ years. Let us show you how easy it can be to create additional revenue through providing replacement rentals for your service or sales customers. Our members have realized the real value in having their own rentals; some have taken it to the next level & now rent locally in addition to their inhouse customer. Stop by our booth & lets talk about it.
Air Flow Technology, Inc........................... N911
4810 70th Ave Kenosha, WI 53144 Phone: 262-657-2200 Fax: 262-657-2210 www.airflowtechnology.com
AFT is the leading manufacturer and distributor of OEM and replacement filters, paint arrestors, overspray collectors, accessories, and maintenance supplies for all automotive paint spray booths. AFT is the exclusive U.S. Distributor of Filtrair Ceiling Diffusion Media Products.
ALBERT KEMPERLE of FLORIDA, LLC............ N1508 2698 Dardanelle Drive Orlando, FL 32808 Phone: 407-445-8300 Fax: 407-445-8088 www.Kemperle.Com
A Full service paint and related materials vendor servicing auto body, auto repair, fleet, marine, aviation and industrial markets, who is continually expanding with new locations,training facilities, personnel and innovative product lines to meet the ever-demanding technological needs of the collision repair industry.
6427 Milner Blvd Suite 4 Orlando, FL 32809 Phone: 407-271-8949 Fax: 3218258351 www.allstarautolights.com
ALLDATA LLC.................................................... N639 9650 W. Taron Dr., Suite 100 Elk Grove, CA 95757 Phone: 916-478-3383 Fax: 800-829-3329 www.alldata.com
ALLDATA®, with more than 80,000 subscribers, is the leading provider of OE information for the automotive repair & collision industries. ALLDATA® Collision S3500 is the leading OE collision repair software, complete with mechanical and diagnostic information.ALLDATA Collision S3500 along with Estimate Integration, give shops the ability to see the OE information at the time of the estimate, reducing supplements and sublets, increasing profits.
American Express OPEN............................ N1309 2287 S Blue Island Avenue Chicago, IL 60608 Phone: 407-438-4509 Fax: 407-856-9838 www.open.com
American Express® Business Cards give you automatic access to the benefits and services that OPEN from American Express® has to offer, including benefits that can help you save money, gain control over your business expenses, earn valuable rewards and much more.
AMH Canada Ltd........................................... N1408 2019 Woodwind Dr Leland, NC 28451 Phone: 910-371-9313 Fax: 910-371-9417 www.amh.ca
North American manufacturer of OEM approved microprocessor controlled welding equipment and digital short wave infrared paint curing lamp systems with over 45 years experience in building quality equipment for the automotive industry.
AMMSQ & Associates..................................... N320 712 Double Eagle St. SW Concord, NC 28027 Phone: 704-806-9550
Infratech Lighting Viskonaire Booth Filters Farecla Compounds Malco Tools
42 // NACE
EXHIBITOR LISTINGS
EXHIBITOR LISTINGS
APU Solutions...............................................N422
Auto Data Direct Inc.................................... N522
AutoWatch..................................................... N722
1379 Cross Creek Circle Tallahassee, FL 32301 Phone: 850-877-8804 Fax: 850-877-5910 www.add123.com
5918 Meridian Blvd. Suite 3 Brighton, MI 48116 Phone: 877-977-6473 Fax: 810-229-5620 www.autowatch.com
Creating efficiencies and expanding market opportunities for buyers and sellers of automotive recycled, aftermarket parts and vehicles.
AutoWatch is the pioneer of on line vehicle tracking. Customers can see the progress of their repairs each day. They see their actual vehicle and message from the advisor.
1791 Bellevue Street Detroit, MI 48207 Phone: 888-864-9305 ascensionparts.com
Auto Data Direct was selected by the Department of Justice as one of the three third party consolidators for “salvors”(companies dealing with, buying or selling, vehicles considered junk, salvage, or total loss). ADD is the only consolidator to be fully operational since the program start date of March 31, 2009. We offer a web-based solutions which allows companies to report the vehicles they purchase and sell to the NMVTIS database(National Motor Vehicle Title Information Service).
ASE (Automotive Service Excellence)... N1249
Auto Data Inc................................................N1120
10881 Lowell Avenue Suite 250 Overland Park, KS 66210 Phone: 913-599-1600 Fax: 913 599 2084 www.apusolutions.com
Ascension Parts......................................... N1302
101 Blue Seal Dr., SE Suite 101 Leesburg, VA 20175 Phone: 703-669-6600 Fax: 703-669-6123 www.ase.com
101 Wright Ave. Deer Park, NY 11729 Phone: 631-831-7427
Non-profit organization certifying automotive service and repair professionals
3264 Van Drive Burlington, NC 27215 Phone: 336-226-7400 Fax: 336-229-4706
Atlantic Safety Products......................... N427 55 Barnstead Rd. Pittsfield, NH 03263 Phone: 781-551-9708 Fax: 603-435-0007 www.lightninggloves.com
Lightning Gloves… The new generation of hand protection exclusively for the automotive industry. Come and see the NEW Lightning Gloves line of hand protection! From our original Black Lightning Nitrile to our Ultra Thick 15 mil Blue Lightning Latex, we have a glove to fit you! Also introducing the brand NEW Aloe Power Glove Line! See how your hands can benefit from the healing powers of an aloe glove!
Atlas Copco Compressors....................... N1348 3700 E 68th Ave Rock Hill, SC 29730 Phone: 803-817-7451 www.atlascopco.us
Atlas Copco Compressors develops manufactures, markets, and services oil-free and oil-injected stationary air compressors, air treatment equipment and air management systems. Atlas Copco has a focus on exceeding customer’s needs through understanding each customer’s process. As a result, every compressed air solution we create helps customers operate with greater efficiency.
Audatex, a Solera Company........................ N503 15030 Avenue of Science Suite 100 San Diego, CA 92128 Phone: 858-946-1732 Fax: 858-946-1072 www.audatex.com
Audatex, a Solera company, is the only global provider of claims solutions. We deliver the industry’s most comprehensive, integrated suite of applications for claims processing, estimating, shop and yard management, and business analytics for performance management. Our solutions help insurance carriers, collision repair shops and automotive recyclers automate core business processes, streamline workflow with industry partners, and manage performance.
Auto Equipment........................................... N1549
Auto PartsBridge....................................... N1349 14500 Sheldon Road Suite 100 Plymouth, MI 48170 Phone: 248-381-8814 www.Infomedia.com.au
Infomedia’s Auto PartsBridge solution is a parts ordering system with full EPC functionality. The system allows body shops to send orders directly to their dealer through a web-based application to receive quotes on genuine parts. Benefits include: -Access parts information and pricing direct from the OEM EPC -Fewer parts order errors and returns -No printing, faxing or extra time on the phone -Using more genuine parts lowers costs and improves the quality of the repair
Autobody News........................................... N1021 P.O. Box 1516 Carlsbad, CA 92018 Phone: 760-966-1181 Fax: 760-721-0253 www.autobodynews.com
Autobody News is the leading regional collision repair monthly news magazine that body shop owners and managers have trusted and relied on for over 29 years. Our Western, Southwest and new Southeast editions cover over 50% of the collision repair market (21,000+ body shops), in 3 of the 4 largest regional markets.
Automotive Service Association.............. N749 P.O. Box 929 Bedford, TX 76095 Phone: 817-358-5213 Fax: 817-283-9580 www.ASAshop.org
Representing automotive service and repair professionals, ASA is the largest association of its kind and the sponsor of ASRW, NACE and CARS. ASA advances professionalism and excellence in the automotive industry through education, legislative representation and member services.
AutoZone........................................................N638 77 Douglas Drive Saunderstown, RI 38103 Phone: 401-529-4449 Fax: 401-294-6533 www.autozone.com
AutoZone Commercial is leading provider of quality parts delivered by the industry’s best nationwide distribution system, computer-based information systems, and business solutions to save you money and bring in new customers. For more information on AutoZone Commercial, please visit www.autozone.com and click on the “For The Professional” Tab
AUVECO Products..........................................N449 100 Homan Drive Cold Spring, KY 41076 Phone: 859-341-6450-150 Fax: 800-331-2410 www.auveco.com
The world’s largest selection (packaged and bulk) of automotive Body Hardware and Specialty Fasteners for domestic and import vehicles.
Axis Performance Coatings......................N450 1020 Albany Place SE Orange City, IA 51041 Phone: 866-637-8418 Fax: 712-737-4997 www.axiscoatings.com
Our growing line of automotive products consists of a full complement of high quality and low cost primers, clearcoats, solvents, acrylic and maintenance enamels, and a revolutionary factory pack system called QUICK MIX. Come and see our new custom color system called XPLOSIVE COLORS. This system comprise of candy colors, special effect pearls, glowin-the-dark paint, and our new chrome effect paint system.
Bad Dog Tools................................................C842 PO Box 851 Bristol, RI 02809 Phone: 401-253-1330-11 Fax: 401-253-1377 www.baddogtools.com
You always have the right tool in hand with Bad Dog Specialty & Multi-purpose tools! Multi-purpose bits drill EVERYTHING, Biter Sheet Material Cutter turns hand drill into steerable nibbling tool, Rover Bits drill vertically, cut horizontally - great for working in carbon fiber. Sees these and more in action at our booth!
NACE // 43
BASF Corporation.......................................N1413 26701 Telegraph Road Southfield, MO 48033 Phone: 973-519-4792 Toll-Free: 1-800-825-3000 www.basfrefinish.com
See BASF at NACE in booth N1413, where you’ll find the paint experts at BASF ready to talk with you about the leading waterborne technology in the market. Whether it’s the world class finish of Glasurit 90-Line or the value and versatility of R-M Onyx HD, BASF has you covered with waterborne. BASF has you covered from a business standpoint as well with its VisionPlus Business Solutions. See BASF at NACE to learn more!
BCNW - Benefit Consultants NW............... N951 1717 W. Francis Ave Suite 108 Spokane, WA 99205 Phone: 509-326-4840 www.asashopmedicalplan.org
Benefit Consultants Northwest (BCNW) is the premier provider of complete medical insurance solutions. Our mission is to provide total satisfaction and value through creative, cost effective, and comprehensive insurance programs. We are committed to Quality, Service, and Integrity at all times. By meeting and exceeding our client’s expectations, we will prosper as a business and meet the needs of our employees, shareholders and customers.
Becca, Inc.......................................................N448 2010 Cobb International Blvd Suite H Kennesaw, GA 30152 Phone: 770-419-5913 Fax: 770-419-9438 www.beccainc.com
BECCA Inc. manufactures Spray Gun Cleaners and Solvent Recyclers. BECCA has become the leader in providing Industrial grade systems for the Refinish market. BECCA the innovator of the COMBO Gun Cleaner & Recycler, innovate again with their Envirowash Filtration making recycling of solvents easier and even more cost effective. BECCA’s wide range of models and options can provide the best solution for any shop looking for a high end system at affordable prices. Visit us at www.beccainc.com
Bee Line Company.........................................N1135 2700 62nd Street Court Bettendorf, IA 52722 Phone: 563-332-4066 Fax: 5633326517 www.beeline-co.com
Bee Line is the leading manufacturer of Wheel Alignment, Computer Balancing and Collision Correction Equipment for Heavy Duty Trucks and Tractor Trailers. Located in Bettendorf, Iowa USA, Bee Line designs, manufactures and sells a variety of cutting edge products while providing unparalleled training and customer service to its valuable clients around the world.
44 // NACE
EXHIBITOR LISTINGS
Blowtherm USA............................................N1157
EXHIBITOR LISTINGS
IH 10 West Boerne, TX 78006 Phone: 830-537-6199 Fax: 830-537-6150 www.blowtherm-usa.com
12 Concorde Place Suite 800 Toronto, ON M3C 4J2 Canada Phone: 416-510-6763 Fax: 416-510-5140 www.bodyshopbiz.com
Car-O-Liner Company.................................N1119
29900 Anthony Drive Wixom, MI 48393 Phone: 248-624-5900 Fax: 248-624-9529 www.car-o-liner.com
Cebotech Inc., Cebora, TECNA.................... N531
Worlds leading manufacturer of high quality spray booths,waterborne paint systems, prep stations and mixing rooms. Serving the automotive, truck and industrial markets.
The Automotive Group publishes Canada’s leading automotive aftermarket trade magazines: Jobber News Magazine for the distribution sector, SSGM for independent repair outlets, Bodyshop Magazine for the collision repair sector, and l’automobile for the French-speaking aftermarket in Canada. Online at www.autoserviceworld.com and www.bodyshopbiz.com
Car-O-Liner®, the world’s leading global supplier of collision repair equipment and training. Racks/Frame Straightening: Realignment options to fit your unique repair requirements Welding: Fully automatic spot welders, MIG/MAG, induction heaters, plasma cutters Measuring: Complete upper body measuring with the world’s largest vehicle database Holding/Fixturing: Modularity to match unique fixture configurations Equipment Storage: Organize your shop with wall/cart storage.
Cebotech Inc. is the US sole sales & service provider for Cebora & Tecna OEM approved welding & cutting equipment. With 25 years experience in welding applications for collision repair, Cebotech provides advanced welding solutions & state of the art equipment for welding the new Ultra High Strength steels as well as mig brazing, aluminum, stainless steel, & dent pulling. A net work of distributors through out the US can provide quick and efficient service. Come see us at booth N1054.
BODYSHOP BusINESS MAGAZINE...................N1213 3550 Embassy Parkway Akron, OH 44333 Phone: 3306701234 www.bodyshopbusiness.com
BodyShop Business Magazine is the number-one source for collision repair industry information. As the most respected, well-read national collision repair industry publication in existence, it is dedicated to empowering shop owners with the knowledge they need to run successful businesses.
Bossauto Import SA..................................... N530 Thomas Edison,16 La Roca del Valles, Barcelona 08430 Spain Phone: +34 902100667 Fax: +34 902363047 www.bossauto.com
We manufacture: Masking Foam & Raise Rubber Tapes and UNIPLAST (An ingenious stapler that with the help of some heated staples allows to repair all kind of plastic pieces in a car like bumpers, headlamps and a long etc). We are also distributors of more than 1000 products of auto body repair and maintenance at European and worldwide level.Our products are thought to accomplish the needs of the most demanding professionals in quality, security and reliability and for an excellent value for money.
Brewer Automotive Equipment, llc......... N413 P.O. Box 599 Tipton, MO 65081 Phone: 660-433-2677 Fax: 660-433-2448 www.autobodybuddy.com
Brewer Automotive was founded in 2002.after Brewco sales and Manufacturing sold to Snap-On. We had a long history of manufacturing in the Frame Machine Business. We wanted to go another route and concentrate on cars with lite collision damage and stay away from hard hits. We have a very unique product that is the fastest machine in the field and also the easiest to use for the technician and we strive to keep him upright and off the floor. Technicians are just more productive a Body Buddy.
Brooklyn Progressive Equipment Grp.... N330 1631 filbert street baltimore, MD 21226 Phone: 410-800-3385 Fax: 410-355-2263
H2-O Compliant Spray Booth. Combining German, Chinese and Italian technologies. Best Affordable Price $24,995.00 Lease/Purchase at $870.00 Per Month
Business Information Group..................... N421
NACE // 45
Can-Am/TURBOAIR DRYING SYSTEMS...........N1511 30850 Industrial Road Livonia, MI 48150 Phone: 734-427-2020 Fax: 734-427-4282 www.turboairdrying.com
Can-Am/TurboAir Drying Systems (Drys Waterborne Paints in 3-6 minutes hands free). Can-Am/ TurboCoatair Turbine Air Powered Paint Application Equipment reduces paint usage by 30-60.0%. Atmosphere Control Solutions,LLC Drys Paint in Fleet Truck size Booths.
CAPA-Certified Automotive Parts Association.................................................. N1031 1000 Vermont Ave., N.W. Suite 1010 Washington, DC 20005 Phone: 202-737-2212 Fax: 202-737-2214 www.CAPAcertified.org
CAPA is a non-profit, third-party independent standard setting organization whose quality standards include metal (CAPA 101), plastic (CAPA 201), lighting (CAPA 301), foam rubber (CAPA 401) and bumper parts (bumpers (front and rear), bumper reinforcements (rebars), bumper brackets and energy absorbers) (CAPA 501). CAPA’s goal is to ensure that the market has a high quality, fairly priced alternative to expensive car company parts.
Car Bench America and Infinity................ N531 5251 West 74th Street Minneapolis, MN 55439 Phone: 952-392-6095 Fax: 952-392-6075 www.carbenchamerica.com
Car Bench the most versatile, accurate and cost effective structural repair system with more OEM approvals than any others. The days of pull to fit with only sill clamp holding, electronic measuring and multi pull arm anchoring are being replaced by precise multi point fixture anchoring required for section and replace. The Car Bench Universal system was designed to meet the changing needs of the industry without re pulls, re measuring, recalibration and obsolescence.
Car-Part.com................................................ N836 1980 Highland Pike Ft. Wright, KY 41017 Phone: 859-344-1925 Fax: 859-757-0408 www.car-part.com
Car-Part Pro™ is a new search engine designed specifically for the Professional Repairer. Buyers easily select parts with delivery times that meet their cycle time deadlines. Car-Part’s exclusive SmartVin™ Technology eliminates incompatible parts. Users have access to real time inventory, warranties, preferred suppliers, and recycler certification.
Carstar Franchise Systems, Inc............ N1358 8400 W. 110th Street, Suite 200 Overland Park, KS 66210 Phone: 913-451-1294 Fax: 913-451-4436 www.carstar.com
CARSTAR-North America’s largest group of auto body shop owners. As a CARSTAR shop, you can maintain your independence while leveraging our Vendor and Insurance Partner relationships to open doors that are currently closed to independent shops. Our owners have CARSTAR-specific resources such as 20 Groups, Training, Operations & Systems Training, 44 Purchasing Programs and 17 Corporately Managed Insurance Programs. This is not an offer to sell a franchise in CA, HI, MN, ND. Stop by Booth N1358.
CARWORX Distribution.............................. N1352 165 Graveline St-Laurent, QC h4t1r3 Phone: 514-745-5959 Fax: 5147456802 www.carworx.net
CCC Information Services, Inc................ N1003 222 Merchandise Mart Plaza Chicago, IL 60654 Phone: 312-229-2527 Fax: 312-527-0527 www.cccis.com
CCC Information Services Inc. is a leading supplier of advanced software, communications systems, Internet and wireless-enabled technology solutions to the automotive claims and collision repair industries. Its technology-based products and services optimize efficiency throughout the entire claims management supply chain and facilitate communication among approximately 21,000 collision repair facilities, 350 insurance companies, and a range of industry participants.
1757 North Nova Rd Suite 109 Holly Hill, FL 32117 Phone: 386-255-7090 Fax: 386-255-0069 www.cebotechusa.com
ChemSpec USA, Inc...................................... N1448 9287 Smucker Road Orrville, OH 44667 Phone: 800-328-4892 Fax: 330-669-3965 www.chemspecpaint.com
ChemSpec USA, Inc., a division of Chemical Specialties Ltd., is a global manufacturer of premium coatings for the automotive, fleet and industrial markets. We feature a broad range of trusted brands which include Metalux™, Montana®, Hydrolux™ and Metacryl™. Our product lines include categories such as pre-metal treatment, primers, toners, clears, solvents and specialty products.
Chief Automotive Technologies................N803 996 Industrial Drive Madison, IN 47250 Phone: 800-445-5438-543 Fax: 800-578-5438 www.chiefautomotive.com
Chief Automotive is a world leader in “Design Based Repair Systems®, enabling technicians to repair vehicles based on manufacturer design and materials used. Chief’s design based products will make pulls when required, but are engineered to use other OEM recommended repair processes when required to insure vehicle is returned to pre-collision condition.
Cintas Corporation..................................... N953 6800 Cintas Blvd Mason, OH 45040 Phone: 513-701-1380 Fax: 513-573-3737 www.cintas.com
Cintas Corporation (NASDAQ: CTAS): Headquartered in Cincinnati, Cintas Corporation provides highly specialized services to over 800,000 businesses of all types throughout North America. Cintas designs, manufacturers and implements corporate identity uniform programs and provides entrance mats, restroom supplies, promotional products, first aid and safety products, fire protection services and document management services.
46 // NACE
EXHIBITOR LISTINGS
CJJ Inc.............................................................. N631 PO Box 480 1210 Fortune Ave. Detroit Lakes, MN 56502 Phone: 218-847-2608 Fax: 218-847-9416 www.toolcatalog.com
Star-A-Liner manufactures easy-to-use frame machines/frame racks. Make your straightening process “Simply Fast” with Cheetah collision repair equipment and accessories.
Claims Magazine..........................................N1012 5081 Olympic Blvd Erlanger, KY 41018 Phone: 859-692-2129 Fax: 8592834429 www.claimsmag.com
For more than 57 years, Claims has been dedicated to “Covering the Business of Loss” for property and casualty insurance professionals. Claims’ mission is to report and analyze disasters, insurance crime, emerging trends, regulatory,judicial and legislative changes, and provide expert advice and educational articles covering techniques for handling insured losses.
Collision Automotive Repair Services, Inc............................................... N1430 505 East Hwy 33 Suite 500 Perkins, OK 74059 Phone: 405-547-4077 Fax: 405-547-4118 www.cars.coop
CARS is a stock-issuing business cooperative bringing collision repair facilities together with suppliers to gain discounts and training on products and services for shops. We offer cash back rewards from sponsoring supply partners as well as discounts on products in the CARSmart store. A simple membership process allows you to take part. For a list of partners, bylaws and application, visit www.cars.coop or call 405-5474077. The bottom line is CARS wants to help you increase your bottom line.
Collision Equipment Group..................... N1409 S84 W32321 Jericho Road Mukwonago, WI 53149 Phone: 281-389-7203 Fax: 262-363-9421 www.cegroup.com
CEG is the leading capital equipment distribution and service organization in North America. Over 23 distributor organizations with the best and broadest product lines to increase efficiency and profitability.
Collision Hub...............................................N1160 1318 Stamford Dr. Benton, AR 72019 Phone: 501-352-5114 www.collisionhub.com
Collision Hub is the only interactive and professional networking site dedicated to the Collision Repair industry. Collision Hub offers online networking, video posting, forums, video chat rooms, blogs and over 20 specialized groups including: Body Shop Owner Managers; Insurance Professionals; Women In Collision; Collision Educators Marketing and Advertising
EXHIBITOR LISTINGS
Collision Machinery Services, Inc..........N834 2920 Nichols Road Titusville, FL 32796 Phone: 321-593-2179 Fax: 321-385-1317
We are a collision equipment repair company with a factory trained service engineer with over 16 years experience servicing collision repair shops. We offer frame machine maintenance, repair & parts. Electronic measuring services are also available. We carry a large inventory of parts for most all brands which allows us, in most cases, on-site repairs. We repair & offer parts for resistance welders, mig welders, plasma cutters & dent repair systems, with a full line of paint booth filters.
Collision Repair Magazine....................... N1207 7725 Yonge St. #303 Thornhill, ON L3T 2C4 Canada Phone: 905-370-0101 Fax: 905-889-0457 www.collisionrepairmagazine.com
Serving the Canadian industry as the leading source of information, Collision Repair magazine is a strong promoter of better relationships among collision repairers, insurers and the manufacturing supply chain. Collision Repair magazine is dedicated to improving the image of the industry. Our mandate is to promote dialogue and focus on the many positive aspects of the $3 billion market through current updates, profiles and monitoring industry trends.
Collision Services Inc................................ N931 1050 Dale Drive Hudson, IA 50643 Phone: 3199884545 Fax: 3199886575 www.collisionservices.com
Provider of Labor Saving Tools and Equipment, Management/Workflow Products, and Promotional Products to the autobody industry.
Col-Met Spray Booths................................N1419 1635 Innovation Drive Rockwall, TX 75032 Phone: 972-772-1919 Fax: 792-772-1833 www.colmetsb.com
Col-Met Spray Booths markets their diverse line of products through an extensive distribution network throughout the United States, Canada and Mexico. Our product line includes both liquid and powder coating spray booths, automotive, truck, and wood finishing booths, batch ovens, and a variety of finishing system components.
Compressed Air Systems LLC..................... N814 2626 Skyway Drive Grand Prairie, TX 75052 Phone: 972-352-6304 Fax: 972-352-6364 www.compressed-air-systems.com
World class manufacture of compressed air systems. CAS manufactures screw compressors from 5-50hp and reciprocating compressors 1-30hp. Better compressors thru better engineering.
NACE // 47
Crash-writeR, Inc........................................ N312
Dent Fix Equipment...................................... N718
Crash-writeR @ $50/mo provides estimating features found in higher priced packages at significant savings. Quick & Easy to use, it also includes unlimited FREE training and support. With monthly updates, you are building your estimates with the latest estimates. Designed for Autobody shops to do collision estimating. Frame Dimensions are one of our many additional features available.
Dent Fix Equipment and Spitznagel Specialty Tools have been proudly providing you, the technician, with the highest quality in innovative equipment since 1979. From Drilling through Boron Steel to fixing Aluminum Panels to Measuring Vehicle Dimensions to Punching Plug Holes to Popping Plastic Rivets to Removing Undercoating to Paintless Dent Repair to our new Laser Weld Cutter, Dent Fix brings you the latest tools and equipment from around the world.
1800 Route 9, Ste 7 Toms River, NJ 08755 Phone: 732-473-0200 Fax: 732-473-1443 www.crash-writer.com
Crest Industries, Inc.................................. N419 1337 King Rd. Trenton, MI 48183 Phone: 734-479-4141 www.crestauto.com
Seam Sealers,Solvents,Adhesives,One and Two- Part Urethanes,Two-Part Epoxies, Clearcoats/Primers/ Reducers,Aerosols,Premium Body Fillers/Glazes,Paint Aids,Hardware Systems and Shop Aids.
Crystal Tack Cloth.................................... N1259 2100 West Fulton Street Chicago, IL 60612 Fax: 312-226-5535 www.bondcorp.com
Bond Corp the manufacturer of Crystal brand Tack Cloth. The highest quality of tack cloth available. Distributor of Autowipe Products.
CustomerLink N752
1376 Lead Hill Blvd. Suite 150 Roseville, CA 95661 Phone: 888-942-5448 Fax: 866-230-1503 www.customerlink.com CustomerLink is a marketing solutions company established in early 2000. It leads its industry as a results-driven customer retention services company offering marketing programs for automotive repair facilities and other service industries. CustomerLink uses consumer research and demographic technology in conjunction with satellite mapping, social media and other technologies to help businesses grow and improve profitability. Information about CustomerLink can be found at www.customerlink.com.
DEG..................................................................N1150 PO Box 615 Penfield, NY 14526 Phone: 302-423-0207 Fax: 302-450-7214 www.DEGweb.org
The DATABASE ENHANCEMENT GATEWAY is an initiative which enables those who use collision repair estimating databases to provide feedback to the Information Providers in an effort to promote data accuracy. DEG resources include an easy-to-use website and inquiry form, dedicated administration for the processing of inquiries, and a current database of both pending and resolved data inquiries submitted to the three major Information Providers.
4153 Marine Avenue Lawndale, CA 90260 Phone: 310-349-1940 Fax: 310-349-1191 www.dentfix.com
DeVilbiss Automotive Refinishing......... N1503 195 International Boulevard Glendale Heights, IL 60134 Phone: 419-891-8119 Fax: 419-891-8110
Diamond Standard Brand Division........... N739 2949 Norbrook Drive Memphis, TN 38116 Phone: 901-398-5759 Fax: 901-332-5120 www.diamondstandardparts.com
Certified Safety and Structural parts. Bumpers, Brackets, Rebars, Absorbers, Pads and Stepbumpers.
Disco Automotive Hardware....................N1319 6400 South Hwy #177 P.O. BOX 858 Sulphur, OK 73086 Phone: 580-622-3090 Fax: 580-622-3781 www.discoautomotive.com
Disco Automotive Hardware is a large volume Distributor of automotive clips and fasteners. Shims, nylon rivets, Christmas tree clips, Extruded-U-nuts, automotive bulbs, manufacturer of large storage trays.
DuPont Performance Coatings................N1127 47802 West Anchor Ct. Plymouth, MI 48170 Phone: 800-338-7668 www.pc.dupont.com
DuPont Performance Coatings is the leading supplier to the automotive finishes industry. With innovative technology, a deep-rooted understanding of the coatings industry, and locations on every continent, DuPont Performance Coatings is truly a global player.
DuPont Refinish...........................................N1127 4417 Lancaster Pike Wilmington, DE 19805 Phone: 800-338-7668 www.dupontrefinish.com
Backed by industry-leading innovation and hands-on training, DuPont Refinish delivers productive systems, standard setting color tools and practical business solutions that enable collision repair professionals to optimize performance.
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EXHIBITOR LISTINGS
EXHIBITOR LISTINGS
Dynabrade, Inc............................................. N811
Eurovac.........................................................N1010
Dynabrade, Inc.– Manufacturer of highest quality air and electric power tools for the collision professional. Sanders of all sorts and buffers are featured.
Eurovac is the leading manufacturer of portable and central vacuum systems for use with source capture orbital sanders and grinders. We have an engineered system for every budget and need. Our services include designing and installing systems as well as converting tools or buying new vacuum tools.
8989 Sheridan Drive Clarence, NY 14031 Phone: 716-631-0100 www.dynabrade.com
Eagle Abrasives Incorporated............... N1148 4025 Steve Reynolds Blvd Norcross, GA 30093 Phone: 770-279-8111-110 Fax: 770-279-0727 www.eagleabrasives.com
Surface preparation products, including coated abrasive such as Dry Sanding sheets, Wet Sanding Sheets, PSA discs, Hook and Loop Discs, Buflex, Tolex, Assilex and Yellow film Discs. Specialty air sanders, polishing compounds and accessories.
Elavon............................................................. N750 7300 Chapman Hwy. Knoxville, TN 37920 Phone: 865-933-0872 www.associations.elavon.com
Elavon provides technologically superior, serviceoriented solutions to the credit card processing needs of the merchant community. Elavon specializes in providing credit and debit card processing as well as a variety of value added services such as check and electronic gift card processing to over one million merchant locations worldwide.
Elektron Inc..................................................N403 1144 North Main Lombard, IL 60148 Phone: 630-932-9353 Fax: 630-424-0298 www.elektron-bremen.com
The leading manufacturer of resistance spot welding equipment and battery service equipment, with the largest roster of OEM approvals.
Enterprise Rent-A-Car............................... N825 600 Corporate Park Drive St Louis, MO 63105 Phone: 314-512-5000 Fax: 314-512-4827 www.enterprise.com
Collision repair centers use Enterprise Rent-A-Car’s exclusive ARMS® Automotive Suite of Products to facilitate communications with insurance companies and customers as well as with Enterprise. ARMS® Automotive features repair status updates; reporting that includes daily cycle time forecasting, monthto-date summary, market average cycle time and insurance company cycle time by shop; and customer notification via text or email that can be set up on an automated or manual basis.
116 buttermill ave concord, ON l4k 3x7 Canada Phone: 905-738-9255 www.eurovac.com
Evercoat...................................................... N1503 6600 Cornell Road Cincinnati, OH 45242 Phone: 513-985-7822 Fax: 513-489-7945 www.evercoat.com
Evercoat is a leading manufacturer of autobody repair fillers and putties in the automotive refinish industry. Innovative technology includes QUANTUM1, FIBER TECH™ and GLASS-LITE™. QUANTUM1 is the industry’s first 10:1 single step dent repair technology that fills like body filler and finishes like putty MAXIM™ Plastic Repair is the simplest system for virtually any automotive plastic repair. Just pick your speed, pick your product and go.
Extractor/Crystal Glass........................ N1036 9508 – 45 Ave Edmonton, AB T6E 5Y9 Canada Phone: 877-628-8837 Fax: 780-436-1775 www.extractortools.com
Reciprocating action tool for removal of auto, commercial and flat glass.
Ez Edger.........................................................N426 3760 Grand Forest Dr. Norcross, GA 30092 Phone: 770-441-0480 Fax: 770-447-6963 www.ezedger.com
EZ Edger Masking Tape Dispenser. Use the new EZ Edger tape dispenser to eliminate hard tape lines in jambs. The dispenser works with any ¾” masking tapes. Just pull the tape normally and EZ Edger will automatically fold one edge under to form a rolled edge. When painted, this rolled edge produces a smooth blended finish. No more hard tape lines in jambs. Save time and money compared to other methods. Easy to load and simple to use.
E-Z Mix............................................................. N520 8614 South Commerical Avenue Chicago, IL 60617 Phone: 800-322-5651 Fax: 773-978-1012 www.ezmix.com
E-Z Mix manufactures Mixing Cups and Lids, Clear Cans, Spreaders, Spray Suits, NEW Plastic mixing sticks, Wooden mixing sticks, Strainers, Mould Prep, Colormatch cards and more. Also check out our touch-up products including: dabbers, touch-up bottles and brushes.
FenderBender............................................... N924
2446 University Ave #112 St Paul, MN 55114 Phone: 651-224-6207 Fax: 651-224-6212 www.fenderbender.com
FenderBender is the only magazine edited exclusively for collision repair shop owners and operators that examines in-depth real world struggles, successes and solutions from the industry, providing our readers the inspiration, tools and motivation to help them succeed in the collision repair industry. It offers entertaining, lively and interesting information as well as insightful and useful business strategies that reflect our readers’ energy and commitment to their companies.
Fillon Technologies.................................... N324 70 Commercial Way E Providence, RI 02914-1006 Phone: 401-431-1580-3016 Fax: 401-431-1584 www.fillontech.com
Fillon Technologies invites you to visit our booth to see ‘Stir & Store’, a new solution for managing waterborne paint lines. We also plan to display a new XP Room Heater, the ‘Fill-One’ aerosol filling machine, a new spray gun cleaning concept called ‘JetClean’ that works with aerosols, plus many other exciting products.
FIRSTAIR..........................................................N545 320 5th Avenue Wilmington, DE 19805 Phone: 302-691-8976 Fax: 302-691-8979 faisfiltration.com
florida autobody collision alliance....N1169 1500 Sunbeam Road Jacksonville, FL 32257 Phone: 904-994-6516 Fax: 904-264-8555 www.facafl.com
Fostoria Process Equipment Division of TPI Corp....................................N1013 P.O. Box 4973 114 Roscoe Fitz Rd, Gray, TN 37615 Johnson City, TN 37602 Phone: 423-477-4131 Fax: 423-477-5721 www.tpicorp.com
Powder and paint batch ovens and spray booths; infrared ovens for fast cures of coatings; portable drying and curing systems. Portable work lights and ventilating equipment.
NACE // 49
Franmar Chemical, Inc............................. N1203 P.O. Box 5565 10282 E 1400 North Road Bloomington, IL 61702 Phone: 309-828-2900 Fax: 309-827-7407 www.franmar.com
For nearly 30 years Franmar has been developing effective, economical & safe cleaning solutions from soybeans & natural elements. BEAN-e-doo® Automotive Adhesive Remover is 100% biodegradable, made with soy & easy to clean up. Pros seek BEANe-doo®, which eliminates the need for traditional methods of scraping & grinding glue from moldings & reduces time spent by 75%! The innovative formula unleashes the power of soy & meets the EPA’s most stringent VOC & vapor pressure standards.
Garmat USA, Inc........................................... N1025 1401 W. Stanford Ave. Englewood, CO 80110 Phone: 303-781-6802 www.garmat.com
Garmat USA is the leading North American Manufacturer of High Quality and Ecologically Friendly Refinishing Equipment – our product line includes Down Draft, Modified Down Draft, CTOF, Jamming Booths, Prep Areas, Paint Mix Rooms and customized booths to fit your needs. We also provide solutions to increase productivity while keeping your shop running lean – Accele-cure™ Air Accelerator decreases flash times up to 40% and Intelle-air™ our mobile limited finishing work station can be placed where you need it, freeing up your booth for the larger jobs.
GE CAPITAL...................................................... N957 332 Minnesota Street Suite 600 St. Paul, MN 55101 Fax: 866-429-6877 www.gogecapital.com
It’s care that brings them back. Your team works hard every day to deliver customer care that sets you apart from the competition. Boost your efforts by offering your customers payment options, including 6 and 12 Month Special Financing, from GE Money’s CarCareONE. These solutions can help you drive repeat business and generate customer relationships you can count on. Use the tool that brings them back: CarCareONE. Ask about our 3-Month test drive. Call 1-866-210-1646.
Global Finishing Solutions....................... N729 12731 Norway Road Osseo, WI 54758 Phone: 877-658-7900 Fax: 972-505-4944 www.globalfinishing.com
Manufacturer of ‘ECO’ paint booths, spray booths, waterborne drying solutions, prep stations, paint mix rooms, aluminum repair stations, truck paint booths, and more...
50 // NACE
EXHIBITOR LISTINGS
EXHIBITOR LISTINGS
NACE // 51
Global PDR Solutions, LLC.........................N920
H&S Autoshot Mfg. Co., LTD......................... N613
HMS WAREHOUSE Corp................................. N1450
Induction Innovations, Inc......................... N623
Global PDR Solutions was created in 2000 by merging three separate companies. Based in Wichita, Ks, Global PDR has grown to be one of the nation’s leading providers in Paintless Dent Repair. Some of the attributes that have helped us grow are: Complete Storm Assistance, Estimation Services, Supplement Elimination, On-Site Training, and a true Lifetime Warranty.
Manufacturer of world-class tools and equipment for the autobody industry. Uni-Spotter stud welders and Cure-Tek paint curing lamps.
HMS Warehousing Corporation has become The Most Complete PBE Warehouse in the South, family owned and operated - currently staffed with 4 generations of family. HMS has over 30 years of established success, and offers over 130 of the top manufacturers’ products for the PBE Industry. HMS began in 1981 by serving local jobbers, expanding quickly to include all of the southeast USA.
OEM of the patented Flameless Heat System,The Inductor®.With models Max® & Pro Max™ serving the Autobody Repair Industry. Keep your profits inhouse with the Glass Blaster™. Reduce expenses by increasing the amount of salvageable parts removed with the Fast-Off™. Increase your heating accuracy with the Rosebud™. Reduce your labor costs with the Concentrator™. Stop collateral damage created by your torches with the Mini-Ductor II™. See it to believe it-live demonstrations at booth N852.
5505 W. Kellogg Wichita, KS 67209 Phone: 316-207-7025 Fax: 316-946-9168 www.globalpdr.com
General Motors.......................................... N1335 6200 Grand Pointe Drive Grand Blanc, MI 48439 Phone: 810-606-4492 Fax: 810-606-3250 www.genuinegmparts.com
49 Mountainview Rd.N. Georgetown, ON L7G 4J7 Canada Phone: 888-677-3798 Fax: 905-873-2813 www.hsautoshot.com
Haldon Company...........................................N439 601 S. Broadway Aurora, IL 60505 Phone: 630-264-2527 Fax: 630-264-1559 www.crashwrap.com
GM is charging into the future with new technologies and exciting vehicles like the Chevrolet Volt and Cruze. At Genuine GM Parts, we are committed to providing you with industry leading solutions for GM vehicle collision repairs.
Haldon Company provides a complete system of plastic film products. We introduced the first Weather Barrier Film. Crash Wrap Film is still the only film with UV Inhibitors for 6 months protection. Introducing BOOTH WRAP 4X multilayer paint booth liner. With our Bright White Floor Wrap Film your booth will be clean and bright. Other products: Booth Wrap Installation Tools, Speed Wrap Masking Film, Stand Wrap Cover Bags, NoMark Floor Mats, Bruise Tape.
Goff’s Enterprises...................................... N619
Happy Feet USA, Inc...................................... N526
1228 Hickory Street Pewaukee, WI 53072 Phone: 262-691-4998 Fax: 262-691-3255 www.goffscurtainwalls.com/nace
1101 N. Keller Rd. Suite D Orlando, FL 32810 Phone: 407-834-3338 Fax: 407-834-5003 www.HappyFeet.net
HMS Warehourse Corp 400 S. Dixie Hwy Hollywood, FL 33020 Phone: 954–921–1305 Fax: 954–920–0399
The Hertz Corporation............................... N937 225 Brae Blvd Park Ridge, NJ 07656 Phone: 201-307-2000 Fax: 866-333-9339 www.hertz.com
Hertz is a growing company in the rental replacement market, with a significant national presence. Hertz has the capability to provide superior rental services for body shops, insurance companies, and fleet leasing companies. We offer competitive pricing, customer pick up and delivery service, newer cars and 24hour emergency roadside assistance. With a history of leadership and innovation, Hertz provides the best value added services in the industry.
I-CAR................................................................N407
1175 Jansen Farm Court Elgin, IL 60123 Phone: 847-836-6933 Fax: 847-551-3369 www.theinductor.com
Innovative Tools & Technologies, Inc..... N431 2016 Gateway Circle Suite A Centerville, MN 55038 Phone: 651-415-0733 Fax: 651-653-0255 www.innovativetools.com
Specializing auto body tools & equipment including Parts Management Systems, Parts Carts, Paint Stands & Bumper Storage Racks.
Insignia Parts Distributors, LLC............ N1154 9970 NW 89th Court Medley, FL 33178 Phone: 888-927-2749 Fax: 305-764-3301 www.insigniaparts.com
Goff’s Enterprises, manufacturer of the “Original Goff’s Curtain Walls”, has been serving the collision repair industry since 1987 and is the #1 manufacturer of body shop curtains. Goff’s curtain partitions are the most economical way to separate and maximize workspace for collision repair shops while confining dust, water, sparks and other airborne contaminants. Other products include: Vinyl & Mesh Roll-Up Doors, Noise Control Products, Roll-Up Curtains, & Weldview Curtains & Screens.
Happy Feet® Therapeutic Massaging Insoles, The Original Massaging Insoles. 100% glycerin filled. Made in America since 1992. Happy Feet Insoles increase circulation, absorb shock, cushion, and reduce pain in feet, knees, hips and back. Happy Feet Insoles help relieve corns & calluses, heel pain & heel spurs, poor circulation, back & knee pain, Morton’s Neuroma, Diabetic Peripheral Neuropathy, Bunions, Fibromyalgia, and Plantar Fasciitis. Come visit our booth for a free test walk!
5125 Trillium Blvd Hoffman Estates, IL 60192 Phone: 847-463-5247 Fax: 847-463-5447 www.i-car.com
Gojak - Zendex Tool...................................... N519
Hella, Inc....................................................... N539 201 Kelly Drive Peachtree City, GA 30269 Phone: 770-631-7500 Fax: 770-631-7574
11171 D Perry Hwy Wexford, PA 15090 Phone: 412-427-8031 Fax: 724-940-2367 www.ikotec.com
Herkules Equipment Corp........................ N1308
Indasa USA...................................................... N414
Two Westbrook Corporate Center Suite 500 Westchester, IL 60154 Phone: 708-492-7000 Fax: 708-492-7078 www.iaai-advantage.com/
Offering a full line of coated abrasives, including discs, sheets, pads, and many accessories
Insurance Auto Auctions, Inc. (IAA) provides the advantage in salvage auto auctions with their Hybrid Auction Model, combining live and live-online auctions across the United States and Canada. IAA assists vehicle buyers and sellers with comprehensive services to process and acquire total loss, recovered theft, fleet lease, donation and rental vehicles.
4 Larson Drive Danbury, CT 06810 Phone: 203-778-0400 Fax: 203-778-0036 www.zendextool.com
American-Made Tools. Manufacturer of GOJAK, RAKJAK, SPEEDBLASTER, HOT SPOT, QUICKSPIFF, WHEELCHOCKS and accessories.
Goliath Carts.............................................. N1423 P.O. Box 580 Murrieta, CA 92564 Phone: 866-694-2278 Fax: 866-694-2278 www.goliathcarts.com
The Goliath Carts G1 cart is an innovative and rugged mobile workstation that has been specifically designed and tested for use in the automotive industry. By offering “desk on wheels” functionality to the shop employee, the cart brings all of the applications, printers and other technology where it is needed most – to the car! And, because the G1 is self-powered and can run up to four days on a single charge, its use is only limited by the owner’s imagination.
2760 Ridgeway Court Walled Laked, MI 48390 Phone: 248-960-7100 Fax: 248-960-7109 www.herkules.us
USA manufacturer of PAINT GUN WASHERS, including the “Classic Blue”. Numerous models are available for solvent and water based paint systems – all covered with a Three Year Pump Warranty. 100% AIR OPERATED VEHICLE LIFTS provide shops with clean, fluid-free equipment requiring very little maintenance. Please visit our booth to also see AIR JACKS, HANDLING EQUIPMENT, and CRUSHING EQUIPMENT.
I-CAR, founded in 1979, is an international not-forprofit training organization dedicated to improving the quality, safety and efficiency of auto collision repair for the ultimate benefit of consumers.
Ikotec USA.....................................................N1519
23 Madison Rd Fairfield, NJ 07004 Phone: 201-303-5292 Fax: 973-916-0092 www.indasausa.com
Supplier of aftermarket automotive replacement parts including; fenders, hoods, bumpers, bumper covers, reinforcements, lamps, mirrors, radiators, condensers, cooling fan assemblies, radiator supports, grilles, header panels, tailgates and associated items. Insignia Parts Distributors, LLC. maintains its corporate headquarters in Miami, FL with additional distribution centers in Tampa, Orlando, Jacksonville as well as Atlanta, GA.
Insurance Auto Auctions......................... N1037
International Epoxies & Sealers............N1315 PO Box 185 30241 Commerce Drive San Antonio, FL 33576 Phone: 800-451-7206-109 Fax: 866-239-0328 www.internationalepoxies.com
Manufacturer & Distributor of Epoxies, Sealers, Adhesives. Aerosols, Molding Tapes,Plastic Repair, Ect. for the transportation aftermarket. For Distributor and Private Label Interest
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EXHIBITOR LISTINGS
EXHIBITOR LISTINGS
Intertape Polymer Group........................ N1503
Lancer Insurance Co................................... N815
For more then 50 years,American Tape has been manufacturing high quality,high performance premium automotive masking tapes. American brand tapes include Orange Mask, PG, Aqua Mask,UG & Trim Fast.
Lancer Insurance Company’s auto rental program specializes in providing the insurance coverages needed by entrepreneurial body shop owners to get into the profitable vehicle rental business. Rather than referring clients to a local auto rental firm, collision shops can rent their own replacement vehicles and keep the rental profits in house. Let Lancer help you navigate through the details of establishing your own rental fleet today.
3647 Cortez Road West Bradenton, FL 34210 Phone: 941-739-7534 Fax: 941-753-8560 www.itape.com
Iowa Waste Reduction Center................... N313 University of Northern Iowa Suite 113, BCS Building Cedar Falls, IA 50614 Phone: 3192774668 Fax: 319-268-3733 www.painttraining.com
The Iowa Waste Reduction Center is revolutionizing painter training and production by introducing products that maximize the effectiveness and efficiency of your finishing operation. The IWRC has been meeting client needs for over 20 years as a service of the University of Northern Iowa.
Just Like new Overspray Removal.......... N1522 P.O. Box 7244 Gulfport, MS 39506 866-746-1445 www.JLNOverspray.com
Kaeser Compressors, Inc..........................N1113 511 Sigma Drive Fredericksburg, VA 22408 Phone: 865-288-3272 Fax: 540-898-5520 www.kaeser.com
Kaeser is a global leader in superior quality rotary screw compressors and compressed air equipment. Our complete compressed air solutions include dryers, filters, tanks, automatic drains, controls and SmartPipe. Kaeser builds its products and air systems for reliability, ease of maintenance and energy efficiency. Built to perform. Built to last. Built for a lifetime.
KAPCI COATING EGYPT.................................... N338 Port Said, Port Said 118 Egypt Phone: 002 066 3770018 Fax: 002 066 3770010 www.kapci.com
KAPCI COATINGS is a leader in car refinishing for more than 25 years. We offer high quality products on the market, together with services, training and support. Kapci has a wide range of products, under KAPCI brand there are Kapci Base,Kapci Cryl,Kapci putties,Kapci Thinners,and many more of product ranges that help you choose the product which is specifically right for you. In 2008, Kapci has introduced its waterborne basecoat under the name Kapci Dima to maintain its market share in Europe.
370 W. Park Avenue PO Box 9004 Long Beach, NY 11561 Phone: 516-431-4441 Fax: 516-889-1727 www.lancer-ins.com/autorepair.htm
LENCO..............................................................N1313 PO Box 348 319 West Main St. Jackson, MO 63755 Phone: 573-243-3141 Fax: 573-243-7122 www.lencoautomotive.com
LENCO manufactures spot welding and dent repair equipment for the collision repair industry.
LKQ Corporation........................................... N735 500 West Madison Street Suite 2800 Chicago, IL 60661 Phone: 312-621-1950 Fax: 312-621-1969 www.lkqcorp.com
The nation’s leading OEM recycled and aftermarket replacement parts source. OEM recycled collision and mechanical assemblies, including a complete line of remanufactured engines and transmissions. Aftermarket coverage includes CAPA and Keystone’s Platinum Plus fenders, bumpers, hoods, grilles, cooling, lighting, reconditioned aluminum wheels, mirrors and more plus a complete line of PBE products. Nationwide availability 866-LKQ-CORP.
Lusid Technologies Inc............................. N1149 5195 West 4700 South Kearns, UT 84118 Phone: 801-966-5300 Fax: 801-966-6876 www.lusid.biz
Lusid Technologies Manufacturer of Northstar, Gentec, Genstar, Gen2o, Lixx, and Blackfire produces a full line of coatings for Automotive (solvent and water basecoats), OEM, Fleet and Industrial applications.
M.G.Distributor, Inc.................................... N918 7324 Reseda Blvd.#104 Reseda, CA 91335 Phone: 310-3675166 Fax: 213-6272070
M.G.Distributor.INC.is a professional importer,especially in air spray guns, air tools,paint accessories (paint stick, paint strainer) business line; Suppling high quality products & excellent service into industrial and automotive markets are main goals of M.G.Distributor.INC.
NACE // 53
Management Success..................................N549
Medi-Rub Corporation................................ N927
Martech Services Company....................... N823
Medi-Rub Corporation is home of the World’s Finest Foot and Body Massagers.
412 W Broadway, Ste 300 Glendale, CA 91204 Phone: 818-500-9631 Fax: 818-863-1053 www.managementsuccess.com
P.O. Box 7079 Mazeppa, MN 55956 Phone: 507-843-4700 Fax: 507-843-4953 www.breathingsystems.com
Manufacturer of Quality Air Breathing Systems. Air supplied Grade “D” Breathable air systems, for OSHA compliance. From single person belt mounted unit, to wall mounted single line hose systems, to portable systems, and multiple user systems. We have the complete air supplied breathing air system you are looking for. Plus we offer a complete line of air supplied breathing hoods, masks, hoses. And we offer other related safety items and accessories.
Matrix System Automotive Finishes, LLC.................................................. N525 850 Ladd Rd. Building E Walled Lake, MI 48390 Phone: 248-668-8135-2228 Fax: 248-668-8134 www.matrixsystem.com
Matrix System is one of the largest manufacturers and distributors of automotive refinish paint products in the country. Matrix System high-quality basecoats, primers, clearcoats, hardeners and solvents are used in more than 5,000 body shops on more than 1,000,000 cars per year.
Mattei Compressors, Inc......................... N1329 9635 Liberty Rd Suite E Randallstown, MD 21133 Phone: 443-759-0678 Fax: 410-521-7024 www.matteicomp.com
Heard the best kept secret in air compressors for >50 years? Rotary compressors that run slow like diesel engines? Last 2-3x longer than a screw? Called a MATTEI vane. Simple. No Bearings. Priced right. Save energy. Quiet without cabinet, silent with. So reliable each gets a 10 Year Warranty. Easy to operate and maintain. Stackable/Duplex. Ideal for upgrading to waterborne. Experience what you get when one invests in R & D instead of advertising. Come see your last air compressor at booth N1329.
Meadowbrook Insurance Group...............N949 11880 College Blvd. Suite 500 Overland Park, KS 66210 Phone: 913-339-5055 Fax: 913-273-0364 www.wcpolicy.com/asa
ASA has chosen Meadowbrook Insurance Group as the provider of business insurance because of their expertise in workers’ compensation insurance. ASA membership attractions include dividend programs (where eligible), “one-stop” customer service, free loss control analysis, interest-free pay plans and more! Contact a Meadowbrook professional today by calling 1-800-726-9006 or visit www.wcpolicy.com/asa.
240 Calle Pintoresco San Clemente, CA 92672 Phone: 949-369-6900 Fax: 949-366-6363 www.medirubmassagers.com
Metro Appraisal.........................................N1414 3109 Lithia Pinecrest Rd PO Box 89849 Valrico, FL 33594 Phone: 813-625-4585 Fax: 813-286-8724 www.metfl.com
Metro Appraisal provides collision damage estimates. Metro services Florida with it’s own staff of licensed adj. Metro offers 2 day service with completion of estimate & copy left at inspection with owner or shop. Metro makes contact with owner & dispatches to appraiser within 30 minutes.
Mitchell International.............................. N719 6220 Greenwich Drive SAN DIEGO, CA 92122 Phone: 858-368-7000 www.mitchell.com
Mitchell’s mission is to empower our clients to deliver the best possible outcome and restore their customers’ lives after an auto collision by simplifying and optimizing complex claims and collision repair business environments. Our solutions work to seamlessly connect all the entities that need to collaborate during the process of handling a physical damage claim or repairing a collision damaged vehicle. Through two distinct workspaces, RepairCenter for collision repairers and WorkCenter for insurers, the Auto Physical Damage division enables our clients to increase productivity, customer satisfaction, and efficiency.
Mobile-Tech News/Detailers Digest...... N1236 PO Box 5950 Clearwater, FL 33758-5950 Phone: 727-531-7885 Fax: 727-531-7850 www.mobiletechexpo.com
Sun King Publishing Publishers of Mobile Tech News and Detailers Digest as well as promoting the Int’l Mobile Tech Expo Jan 19-21 2012 in Orlando, FL USA For the Appearance Repair & Reconditioning Pro
MO-CLAMP....................................................... N910 6920 SW 111th Ave Beaverton, OR 97008 Phone: 503-644-9167 Fax: 503-644-2733 www.moclamp.com
Maker of Mo-Clamp self-tightening clamps, accessories, measuring gauges and chains.
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EXHIBITOR LISTINGS
Morgan Manufacturing, Inc.....................N1118 521 Second Street PO Box 737 Petaluma, CA 94952 Phone: 707-763-6848 Fax: 707-763-4507 www.morganmfg.com
Morgan Manufacturing produces slide hammers and various attachments including our new frame hammer attachment, abrasive disc trimmer, magnetic spray gun holder and painter’s work station, vacuum puller attachment & door bushing tool.
Motor Guard Corporation....................... N1014 580 Carnegie Street Manteca, CA 95337-6141 Phone: 800-227-2822 Fax: 209-239-5114 www.motorguard.com
MOTOR GUARD Compressed Air Systems and Components. Magna StudWelders and Accessories. Extensive Refinishing and Detailing Accessories. World Class OPTIMA Sprayguns. Shop Power Pressure Washers
MST – Mobile Spray Technology.............. N1234 1545 W. Tufts Ave. Englewood, CO 80110 Phone: 303-781-6802-24 www.garmat.com
“Out of the Box Solutions For Your Painting Needs”
NATEF............................................................. N1255 101 Blue Seal Dr., SE Suite 101 Leesburg, VA 20175 Phone: 7036696650 Fax: 7036696123 www.natef.com
NATEF was founded in 1983 as an independent, nonprofit organization with a single mission: To evaluate technician training programs against standards developed by the automotive industry and recommend qualifying programs for certification (accreditation) by ASE, the National Institute for Automotive Service Excellence.
National Alliance of Paintless Dent Repair Technicians........................... N1038 P.O. Box 436 Gibsonville, NC 27249 Phone: 336-516-5454 www.napdrt.org
The mission of the National Alliance of Paintless Dent Repair Technicians is to unite independent PDR technicians, and to educate both technicians and consumers about the accountability, quality service, and value provided by our members.
National Auto Body Council (NABC).......................................... RECYCLED RIDES 12 Carriage Lane Walpole, MA 02081 Phone: 617-803-1120 Fax: 617-522-8661 www.autobodycouncil.org
NATIONAL PEN.................................................. N912 12121 Scripps Summit Drive San Diego, CA 92131 Phone: 858-675-3000-2573 www.pens.com
EXHIBITOR LISTINGS
NACE // 55
Nissan........................................................... N1241
OEM1Stop.com.............................................. N1337
Performance Radiator Pacific, LLC........ N813
About Nissan North America In North America, Nissan’s operations include automotive styling, design, engineering, consumer and corporate financing, sales and marketing, distribution and manufacturing. Nissan is dedicated to improving the environment under the Nissan Green Program 2010 and has been recognized as a 2010 and 2011 ENERGY STAR® Partner of the Year by the U.S Environmental Protection Agency.
Built by the OEMs, and offering a direct link to each participating OEM’s repair website, OEM1Stop.com ensures repairers can get the latest collision and mechanical repair information automakers have to offer. With today’s greater use of high-strength steels, and the increasing use of other advanced materials, easy, reliable access to the most complete, up-to-date OEM repair procedures is more important than ever. 30+ vehicle makes & info. straight from the factory... OEM1Stop.com.
Performance Radiator® distributes cooling system, A/C, and related products to professional installers as well as do-it-yourselfers in North America. Lowest prices, best service, quality personnel & over 50 locations ensures quick delivery of the best parts for yesterday’s, today’s & tomorrow’s vehicles.
One Nissan Way Franklin, TN 37067 Phone: 615-725-1000 www.nissancollisionnetwork.com
Nova Verta USA............................................ N1449 8207 East Trent Ave Spokane, WA 99212 Phone: 509-444-7910 Fax: 509-444-3699 www.novavertausa.com
Nova Verta USA, located in Spokane, Washington, is the leading supplier of top performance automotive and industrial spray booths, prep stations and closed top open face booths. Nova Verta’s products have been designed to be user friendly for the technicians and owners who purchase and operate the equipment while maintaining the ability to adjust to continued paint product changes. For additional information or assistance, please contact us at (800) 668-2921 or www.novavertausa.com.
NOVOTAPES.................................................... N1538
3200 Greenfield, Suite 280 Dearborn, MI 48120 Phone: 313-203-7252
The Paint Booth Guys, Inc......................... N1428 241 East Lake Deer Drive Winter Haven, FL 33880 Phone: 863-229-8153 Fax: 863-229-8160 www.thepaintboothguys.com
We are a local paint booth service company. We have designed a Drying Fan System that is fast drying, easy to use, and is easy to maintain. Its not rocket science, its AIRFLOW. With the ability to select which zone you want on, we give you more control. With our pulse wave technology, we create a controlled air flow that dries the paint faster. Check out the competition, then come check us out @N1428. You won’t be disappointed, either will your wallet.
Panasonic Corp. of N. America..................N603
13245 Tamiami Trail East Naples, FL 34114 Phone: 305-433-6366 www.novotapes.com
Three Panasonic Way, 2F5 Secaucus, NJ 07094 Phone: 201-392-4458 www.panasonic.com/business-solutions
Novotapes mission is to save you time and money while yielding high-quality results! Our innovative products include Gold Bond® premium masking tape, FoamMask® D.A.R.T. foam masking tape, and FilmMask®, pre-taped film that tears straight for quick large area coverage. Novotapes is proud to provide you with some of the highest quality tape products on the market today along with world-class customer service and expedited shipping.
Panasonic Solutions Company empowers people whose jobs depend on reliable technology, delivering collaboration, information-sharing and decisionsupport solutions for a wide range of government and commercial enterprises. Products and services within the company’s portfolio include Panasonic Toughbook® mobile computing solutions, professional projectors, displays and HD video acquisition and production solutions.
NRD LLC...........................................................N1142
The Perfect Fit Group................................. N551
2937 Alt Blvd. P.O. Box 310 Grand Island, NY 14072-0310 Phone: 800-525-8076 Fax: 716-773-7744 www.theneutralizerAC.com
Manufacturer of the patent-pending NeutralizerAC. A rechargeable, battery operated Anti-Static blow-off gun for the best possible paint job.
NSF-Int’l Strategic Registrations........... N412 789 N. Dixboro Road Ann Arbor, MI 48105 Phone: 734-769-8010 www.nsf.org
17150 South Margay Ave. Carson, CA 90746 Phone: 888-566-5883 www.perfectfitgroup.com
Established in 1987, PERFECT FIT has grown to be one of the largest brand and auto part wholesalers in North America. We currently inventory over 4 Million sku’s in our 3 warehouses that encompass over 750,000 square feet. Whether your needs are collision, mechanical, or performance and accessory, the Perfect Fit Group has the brand and part you need.
2667 South Tacoma Way Tacoma, WA 98409 Phone: 253-471-4203-121 Fax: 253-471-4205 www.performanceradiator.com
Polycracker Inc..........................................N1019 487 Division Street Boonton, NJ 07005 Phone: 973-335-2828 Fax: 973-402-7222 www.fisheyeterminator.com/polycracker
Manufacturer of wax and grease remover for fisheye problems also all purpose cleaners. Polycracker Prep Wash.
Pro Spot International Inc....................... N703 2625 Temple Heights Drive Suite A Oceanside, CA 92056 Phone: 760-407-1414-115 Fax: 760-407-1421 www.prospot.com
Manufacturer of Resistance Spot Welders, Inverter Spot Welders, MIG Welders, Dent Pulling Systems, Hybrid/Battery Welder and Aluminum Repair Systems.
Pro-Spray Automotive Finishes................ N919 600 Nova Drive SE Massillon, OH 44646 Phone: 800-776-0933 www.prosprayfinishes.com
PRO-SPRAY - THE NEW BREED OF PAINT COMPANY. In today’s economy, there’s no room for waste. Pro-Spray is lean. Agile. Driven. Customer focused. Pro-Spray delivers premium, European-technology refinishing products, from surface prep to clearcoat, with universal activators and thinners. The single stage color, solventborne and waterborne basecoat have amazing color match! Stop by our booth to witness the unveiling of the new Navigator™ precision color selection system.
Pro-Tek Paint Equipment.......................... N1144 901 Rue Harelle Street Longueuil, QC J4G 2M8 Canada Phone: 450-651-4249 Fax: 450-651-9941 www.pro-teksprayequipment.com
Pro-Tek HVLP paint guns, body shop tools and Jetair waterborne air dry fans. Introducing a unique wall mounted rail system for the Pro-Tek Jetair fan.
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EXHIBITOR LISTINGS
EXHIBITOR LISTINGS
NACE // 57
Pumpa Technology Products Inc.............. N327
Roberlo, S.A................................................... N541
Safety Regulation Strategies, Inc.........N1210
S.M. Arnold, Inc............................................ N812
DROP-N-LOC Anchor’s and Pulley’s are made with the highest quality steel and tested structural integrity. Bolts and fastener plates are no longer necessary, you simply drop and lock! Our product effortlessly integrates with your machine’s deck and supplies seamless push pull technology. Made in the USA.
ROBERLO SA is specialized for more than 30 years in the production and development of chemical products for the repair of the automobile as well the construction sector. We characterize ourselves for our constant innovation, a progressive improvement of products and methods of production and a constant concern for respect to the environment. ISO-9001 & ISO 14001 certified.
Safety Regulation Strategies, Inc. (S.R.S.I.) offers quality, turn-key strategies for businesses with substantial environmental (EPA) and safety (OSHA) liabilities. We identify safety and environmental concerns, developing site-specific, cost effective solutions. Over the past 12 years we have helped to take the compliance burden off of thousands of owners and managers nationwide.
Automotive Cleaning Accessories: Buffing Pads & Bonnets, Polishing Cloth, Wash Mitts, Genuine Leather Chamois, Water Sprite Synthetic, Microfiber, Brushes, Push Brooms, Sponges, Applicators.
Rubber-Seal Medallion Refinish Systems.......................................... N333
SAGOLA SA.......................................................N1166
363 Peninsula Lake Dr. Highland, MI 48357 Phone: 248-467-4893 Fax: 248-529-6722 wwww.pumpatech.com
R.M. Andress & Associates LLC................ N1503 P.O. Box 210305 Royal Palm Beach, FL 33414 Fax: 561-798-9896
DeVilbiss products are used with unequaled success in the automotive refinishing market. DeVilbiss offers a wide range of paint booth solutions and equipment including DeVilbiss,Tekna,Finishline & StartingLine spray guns, DeKups disposable paint cups,air filtration,dirt mitigation products,etc.
Refinishing Supplies Export, Inc........... N1355 8566 NW 61st Street Miami, FL 33166 Phone: 305-487-7204 www.deerfos.com
Deerfos is a manufacture of coated abrasives products especially automotive re-finishing disc, roll and square type.
Reliable Automotive Equipment, Inc..... N1535
Carretera NII, Km 706,5 Riudellots de la Selva, Girona 17457 Spain Phone: +34 972 47 80 60 Fax: +34 972 477 394 www.roberlo.com
5751 North Webster Street. Dayton, OH 45414 Phone: 937-890-6547-222 Fax: 937-264-7841 www.medallionrefinish.com
Rubber-Seal/Medallion Products is a manufacturer producing unique, problem-solving products such as clear coats, primers, additives, coatings, adhesives, sealants and other collision repair shop products.
Rupes S.p.A..................................................... N530 Via Marconi 3 A Vermezzo, MI 20080 Italy Phone: 3902946941 Fax: 393311891219 www.rupes.com
58 Leonardville Road Belford, NJ 07718 Phone: 732-495-7900 Fax: 732-495-7904 www.rae-service.com
Rupes is an international leader in the professional tool market. Established in 1947, its R&D is driven by creativity and innovation. Its manufacturing philosophy is defined by exceptionally high quality. Extensive product lines for sanding, polishing, and dust extraction.
Sole exclusive distributor and supplier of welding and metallurgy products to the automotive OEMs.
S&R Fastener Co., Inc.................................. N925
RightSignature........................................... N1403 8 East Figueroa Santa Barbara, CA 93101 Phone: 8009214250 www.rightsignature.com
RightSignature is an innovative electronic signature solution that reduces cycle times, cuts expenses, and improves the customer experience in material damage claims. With an elegant, intuitive user interface, RightSignature replicates the pen-and-paper signing experience in any web browser. Customers review documents, fill in form fields, and create an actual, wet-like signature online with a mouse or on the iPhone or iPad touchscreen.
P.O. Box 849 San Antonio, FL 33576 Phone: 877-773-2276 Fax: 866-299-3563
SAE Devices.................................................. N1304 280 Martin Avenue, Suite 6 Santa Clara, CA 95050 Phone: 408-988-0700 www.SAEDevices.com
SAE Devices is a Manufacture in top grade aluminum, steel, and stainless steel Pneumatic & Hydraulic couplers, plugs, Air Hose Kits, Drill bits for automotive and industrial applications.
SafePak Corp............................................... N1541 1991 NW Upshur Suite 1 Portland, OR 97209 Phone: 503-542-0935 kiosksnw.com/
PO Box 3094 Fredericksburg, VA 22402 Phone: 540-891-9700 Fax: 540-891-7008 www.safetyregulations.com
Urartea, 6 Vitoria, Alava 01010 Spain Phone: +34945214150 Fax: +34945214149 www.sagola.com
Spanish Spray Equipment Manufacturer with more than 55 years experience on the highest quality tools for car refinishing. We present at NACE 2011 (Booth N1166) together with our exclusive partner and importer SPRAY-TECH SOLUTIONS,LLC our latest products for USA automotive market, such us our 4500 Xtreme (spray gun reference for Top coat application), 4100 GTO, Mini Xtreme, Filter Systems and a wide range of solutions for car refinish.
Sata Spray Equipment/Dan-Am Company.........................................................N440 One Sata Drive Spring Valley, MN 55975 Phone: 507-346-7776 Fax: 507-346-7481 www.satausa.com
SATA Spray Equipment is a worldwide leading designer, manufacturer and distributor of spray paint equipment and accessories. Dan-Am Company is the exclusive independent distributor in the USA and Puerto Rico for SATA Spray Equipment. We are responsible to distribute, market, service and inventory SATA Spray Equipment in our territory. SATA Spray Equipment is a manufacturer of top quality HVLP and RP technology spray guns that are compliant with today’s EPA rule 40 part 63 subpart HHHHHH.
SCA Tissue North America.......................... N713
Cira Centre 2929 Arch Street, 26th Floor Philadelphia, PA 19104 Phone: 610-499-3700 www.torkusa.com
SCA Tissue has created a Tork® wiper for every shop task. From light surface wiping and hand cleaning, to lint-free prep work and tough solvent cleanup, Tork wipers get the job done right the first time with superior quality, professional strength and cost-saving dispensing solutions.
Silver Sails Paints..................................... N1527 691 Wicklow Way River Vale, NJ 07675 Phone: 201-873-9395 Fax: 201-664-9395 www.silversails-paints.com
7901 Michigan Avenue St Louis, MO 63111-3594 Phone: 314-544-4103-104 Fax: 314-544-6967 www.smarnoldinc.com
Spies Hecker.................................................N1127 47818 West Anchor Ct. Plymouth, MI 48170 Phone: 800-371-3313 www.spiesheckerusa.com
While each collision repair business is unique, the very best of them share one goal in common: to consistently provide high-quality, dramatic results to their customers, all while saving time and improving profitability. Spies Hecker® can help you achieve that goal by providing the most advanced, innovative refinishing technology solutions.
Spray Enclosure Technologies Inc....... N1303 1427 North Linden Ave Rialto, CA 92376 Phone: 909-419-7011 www.spraytech.com
The Spray Enclosure Technologies Group includes Spray-Tech, Junair Americas and Mercury Air. Our Company designs and manufactures the highest quality refinishing and finishing equipment in our industry and has since 1993. All of our products meet or exceed EPA, OSHA and NFPA requirements. Please visit our booth to learn more about how we can help you find the most profitable solution for your facility.
Spray Gun Solutions Inc.............................N922 13887 West 59th Place Arvada, CO 80004 Phone: 303-424-3741 Fax: 303-424-8669 www.sgskits.com
SprayZone.Net Spray Booth Mfg..............N443 14059 GARFIELD AVE. PARAMOUNT, CA 90723 Phone: 562-755-8210 Fax: 562-790-8079 www.sprayzone.net
Sprayzone.net services the collision repair industry. We manufacture automotive spray booths; Prepzone; Mixingzone; truck booths; and industrial open face. On behalf of Sprayzone.net Spray Booth Manufacturing, we would like to thank you for taking a special interest in our booths. We hope to see you in our booth in NACE. PH: 562-602-0101
58 // NACE
EXHIBITOR LISTINGS
Standox..........................................................N1127 47802 West Anchor Ct. Plymouth, MI 48170 Phone: 800-551-9296 www.standoxna.com
Standox is a leading manufacturer of automotive refinishing paints with its headquarters in Wuppertal, Germany, the company offers innovative and environmentally compatible product systems in over 80 countries. Standox seeks to build long term relationships with its customers based on premium product quality, and high levels of practical support.
Starlite Coatings....................................... N1439 41158 Koppernick Rd Canton, MI 48187 Phone: 734-789-9000 Fax: 734-335-6699
Starlite Coatings is a Manufacture of high quality automotive aftermarket Clear Coats, Primers, Paint Additives, and Reducers. These products are offered to body shop professionals throughout the United States, Canada, & Mexico.
Steck Manufacturing Co., Inc................... N819 1115 South Broadway Dayton, OH 45417 Phone: 937-222-0062 Fax: 937-222-6666 www.steckmfg.com
Steck manufactures specialty tools and equipment that makes life easier for the collision repair technician. Steck solicits new tool ideas from technicians in the field and pays royalties for those ideas they use. Call Ray Steck about our Idea Submission Program.
SULLIVAN PDR ESTIMATOR.............................N1515 650 Salem Rd. Centerville, TN 37033 Phone: 615-476-0114 www.dixiedent.com
The Sullivan PDR Estimator is a patent-pending web-based dent estimating system for Paintless Dent Repair (PDR) or Push-to-Paint (PTP) repair. Our proprietary process is founded upon years of research in the field, studying what dents are repairable by PDR and PTP methods, and what prices are customarily charged. This real-world data can be used to calculate pricing for dents of any size and shape. Our system also turns your printable and editable estimates into printable invoices.
Summit Software & Mobile Solutions........................................ N1024 12130 Travertine Court Poway, CA 92064 Phone: 858-547-8697 Fax: 858-547-8698 www.summitsoftwaresolutions.com
Summit Software & Mobile Solutions shop management systems and its Help I Crashed My Car the collision industry’s only complete digital marketing platform help collision repairers Capture, Service and Retain more customers and repair opportunities while insuring their shop’s operate their shop’s Better, Faster and More Profitably.
EXHIBITOR LISTINGS
Sunbelt Radiators....................................... N425
NACE // 59
7275 NW 87th Ave Miami, FL 33178 Phone: 877-599-9205 Fax: 305-599-1171 www.sunbeltradiators.com
4810 Clover Road Greensboro, NC 27403 Phone: 336.697.7177 Fax: 336.697.4067 www.toolsusa.com
Tools USA/ ALLVIS.......................................... N319
UniCure Spraybooths.................................N1103
As an importer & distributor with a professional staff of over 30 years experience, Sunbelt Radiators offers high quality Radiators, A/C Condensers & Cooling Fan Assemblies for both foreign and domestic cars, trucks and heavy duty industrials. Our mission is to offer our customers high quality replacement parts & exceptional customer service at competitive prices.
Tools USA manufactures Paint Booths and Frame Pulling equipment and sells direct to body shops at great savings.
29 Years in business. Automobile and Industrial Spraybooth systems. Small parts booth, Truck booths, Prep stations, and Paint Mix rooms. Custom build department for special needs.
TopShop Marketing Inc..............................N1137
UniFirst Corporation.................................. N756
Sungold Abrasives......................................N428 4 Harbor Park Drive Port Washington, NY 11050 Phone: 516-484-5145 Fax: 616-361-2202 www.sungoldabrasives.com
Sungold Abrasives offers a full line of High Quality abrasives to meet the needs of the modern body shop. We make Sandpaper in both PSA and Hook & Loop, as well Grinding Disc and specialty Items. Sungold has a line of water based rubbing compounds and Polishes
Synergy Marketing Group..........................N440 4194 US Hwy 25 Hephzibah, GA 30815 Phone: 706-339-4089 Fax: 888-853-7327
Synergy Marketing Group Inc. is a Manufacturer’s Representative Agency based in Georgia covering AL/ MS/GA/FL/NC/SC/TN/KY/Puerto Rico and Dominican Republic. We sell, manage, and market high quality products for PBE, Tool and Equipment, Woodworking and Marine industries. We will be exhibiting SATA, Prostripe/Sharpline, Mothers Wax and Polishes, Kardol, Auto Wypes, and Hedson TechnologiesDrester/Trisk/IRT.
Texas State Technical College............... N1214 3801 Campus Drive Waco, TX 76705 Phone: 254-867-4854 Fax: 254-867-2315 www.tstc.edu
Post Secondary Educational Training Program for Collision repair technicians.
TG Products................................................... N339 1840 Prairie City Rd. Ste. 100-140 Folsom, CA 95630 Phone: 916-316-3672 www.therailsaver.com
TG Products introduces The Rail Saver, an innovative new system to repair damaged side members and frame rails. Designed by an auto body technician, this patent pending technology allows you to measure, insert and repair quickly, easily and accurately. Converts your 4 ton ram into a powerful box rail repair tool that will reduce cycle times and allow your shop to repair more cars with improved repair technique.
849 Traillwood Ave. Titusville, FL 32796 Phone: 321-961-2679 Fax: 321-385-3173 www.topshop-inc.com
Toyota Motor Sales USA............................ N1343 19001 South Western Avenue WC22 Torrance, CA 90501 Phone: 310-468-0551 Fax: 310-381-5066 www.toyotapartsandservice.com
Exclusive Authorized Manufacturer and Distributor of Genuine Toyota Parts in the United States. Toyota also provides factory technical information and factory training.
Transtar Autobody Technologies, Inc.... N833 2040 Heiserman Drive Brighton, MI 48114 Phone: 810-220-3000 Fax: 810-220-3048 www.tat-co.com
Transtar is a manufactuer of high quality aftermarket refinish products. Stop by our booth to see the new V.O.C. compliant solutions that Transtar has for your shop!
Tsunami Compressed Air Solutions....... N1209 301 Chelsea Road Monticello, MN 55362 Phone: 763-271-3667 Fax: 763-295-6601 www.gosuburban.com
ISO-9001:2000 Certified Manufacturer of compressed air filtration and treatment products including the Tsunami Water Separator, Moisture Minder line of auto drains, and new this year, a Breathable Air package.
U.F.O.................................................................N449 200 Homan Drive Cold Spring, KY 41076 Phone: 866-327-7225 Fax: 800-859-0666 www.autofastenergroup.com
Body Hardware and Specialty Fasteners in two types of retail packaging: “Red Pak” bags and “Trade Pak” clam shells. We also have Dealer Pak Assortments for professional body shops. “Buy Only What You Need... Buy UFO”
104 Spence Lane Nashville, TN 37210 Phone: 615-889-3330 www.spraybooths.com
68 Jonspin Rd. Wilmington, MA 01887 Phone: 978-658-8888-238 Fax: 978-658-8769 www.unifirst.com
UniFirst, a leading supplier of work-wear and facility services to businesses since 1936, provides a wide range of apparel from industrial uniforms, specialty and protective clothing to corporate casual. We also provide floor-care and restroom services products, including a range of mats, mops, soaps, air fresheners, and paper items. UniFirst puts more than 1 million people in work apparel each day across North America and offers rental, lease, and purchase programs at the very best value.
Uni-Ram Corporation.................................. N518 381 Bentley St. Markham, ON L3R 9T2 Canada Phone: 9054775911 Fax: 9054778922 www.uniram.com
Uni-ram is a prime manufacturer of environmentally friendly products, specializing in one of the largest offerings of Factory Mutual Approved waterborne and solvent borne gun cleaners on the market. Uni-ram also makes explosion proof certified, low maintenance solvent recyclers, combination gun cleaner/ recycler systems, dustless sanding vacuums, paper compactors, and sandblasters.
UpdatePromise.com....................................N1152 160 N. Riverview Dr. Suite 200 Anaheim Hills, CA 92808 Phone: 714-820-4588 www.updatepromise.com
COMMUNICATE MORE EFFECTIVELY WITH LESS TALK Complement your repair shop’s personal image by reaching out to your customers wherever they may be. Get closer to your customers by communicating a consistent proactive update in a way that is relevant to their specific needs. We provide a company-wide solution that sends clear and precise repair status updates to all your customers. Start enjoying more profits, enhanced marketing opportunities, more ontime deliveries, insurer recognition and more.
60 // NACE
EXHIBITOR LISTINGS
Urethane Supply Company......................... N915
Vibac Tape Group..........................................N438
Manufacturer of plastic repair and refinishing products, including the industry-leading Mini-Weld Model 6 Airless Plastic Welder. New products include Bumper & Cladding Coat aerosol cans and MicroTex catalyzed waterborne texture material.
Vibac Tape Group offers a full line of Pressure Sensitive Masking and Duct Tapes for OEM and after market autobody repair. Our Natural Rubber Masking Tape line covers low to high temperature painting applications. And will conform to all surfaces with no adhesive transfer.
1128 Kirk Road Rainsville, AL 35986-6028 Phone: 256-638-4103 Fax: 256-638-8490 www.urethanesupply.com
USI.................................................................. N1334 565 Commerce Street Franklin Lakes, NJ 07417 Phone: 201-405-7760 Fax: 201-405-1070 www.usiofnorthamerica.com
Manufacturer of Spraybooths, Prep Stations, & Mix Rooms
Vale Training Solutions............................. N715 2424 E Randol Mill Rd Arlington, TX 76011 Phone: 817-633-4800 Fax: 817-633-2922 www.valetrainingsolutions.com
Offers hands-on entry level and advanced intensive training in automotive damage estimating using all of the automated information systems. The Auto Estimatics and Advanced Estimatics courses include a complete structural estimating program. Other programs include Tractor/Trailer Estimating, and Paintless Dent Repair Certification. Two locations: PA,TX. On line courses for OSHA requirements.
Vehicle Inspection Systems...................... N506 6317 McCoy Road Suite 100 Orlando, FL 32822 Phone: 407-206-3615 Fax: 407-850-4988
VeriFacts Automotive................................. N318 1000 Bristol Street North Suite 17-206 Newport Beach, CA 92660 Phone: 949-272-3839 Fax: 888-397-3551 www.verifactsauto.com
VeriFacts Automotive improves collision repair quality by providing shop personnel with personalized, onthe-job coaching and mentoring on proper utilization of the latest repair procedures, using positive reinforcement and interactive learning methods. Sister company CertiFacts Automotive performs confirmation of a shop’s compliance to the Collision Industry Conference (CIC) “Class A Collision Center” requirements and also offers a program to assess and measure repair quality.
12250 Industrial Blvd Montreal, QC H1B 5M5 Canada Phone: 514-640-0250 Fax: 514-640-1630 www.vibac.com
Your PORTAL Sign-in to your personal portal from the top right-hand corner of any page on www.naceexpo.com OR www.carsevent.com.
WIN................................................................. N1261 101 Blue Seal Drive C/O Trish Serratore at ASE Leesburg, VA 20175 Phone: 309-735-6367 Fax: 703-669-6633 www.womensindustrynetwork.com
Womens Industry Network - WIN - is a not-for-profit organization dedicated to encouraging, developing and cultivating opportunities to attract women to collision repair while recognizing excellence, promoting leadership, and fostering a network among the women who are shaping the industry.
Yodle............................................................... N524 50 W 23 St Ste 401 New York, NY 10010 Phone: 877-276-5104 www.yodle.com
Yodle, a leader in local online advertising and named #35 on the INC 500 List of fastest growing private companies in the U.S., connects thousands of local businesses with consumers in a process so simple and cost-effective that business owners can’t imagine any other way to advertise. Yodle has developed an integrated approach to serving local businesses that are transitioning their marketing budgets online. Yodle is headquartered in NY with a presence in 25 major cities in the United States.
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Zurich............................................................. N748 7045 College Blvd Overland Park, KS 66211 Phone: 888-266-7527 www.zurichna.com/auto
Zurich offers insurance products designed specifically for automotive businesses. Our copyrighted Unicover® policy provides a package approach: building, signs, contents, employee tools, fleet auto, garagekeepers, customer loaners, premises, products and completed operations including mechanics errors and omissions, discrimination, customer complaint defense as well as umbrella -- all in one convenient policy and a single billing. Visit Zurich’s website or call 888-266-7527.
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64 // NACE
PRODUCT CATEGORY LISTINGS
PRODUCT CATEGORY LISTINGS
Product Category listings
This section is designed for the convenience of all NACE 2011 Exposition delegates shopping for a particular product or service. Exhibitors are listed under 35 different categories that best describe the products and services displayed in their booths. Simply locate the category of interest and visit those exhibitors listed.
Additional Services
Affiliated Car Rental/Williams & Stazzone Ins. Agency. N1545 Brooklyn Progressive Equipment Grp............................N330 Carstar Franchise Systems, Inc.................................. N1358 Collision Machinery Services, Inc.................................N834 Enterprise Rent-A-Car.................................................N825 Goliath Carts............................................................ N1423 Insurance Auto Auctions............................................ N1037 Safety Regulation Strategies, Inc............................... N1210 Summit Software & Mobile Solutions.......................... N1024 Synergy Marketing Group............................................N440
Air Systems/Tools • • • •
Air Air Air Air
Blowers / Blow Guns Cleaners Compressors / Accessories Air Dryers Regulator / Gauges
AES International, LLC................................................ N314 AMMSQ & Associates.................................................N320 Auto Equipment....................................................... N1549 Axis Performance Coatings..........................................N450 Can-Am/TURBOAIR DRYING SYSTEMS...................... N1511 Compressed Air Systems LLC...................................... N814 Dent Fix Equipment.................................................... N718 Dynabrade, Inc........................................................... N811 Eagle Abrasives Incorporated..................................... N1148 Herkules Equipment Corp.......................................... N1308 Kaeser Compressors, Inc........................................... N1113 M.G.Distributor, Inc.................................................... N918 Martech Services Company.........................................N823 Mattei Compressors, Inc........................................... N1329 Motor Guard Corporation........................................... N1014 Pro-Tek Paint Equipment........................................... N1144 R.M. Andress & Associates LLC................................. N1503 Rubber-Seal Medallion Refinish Systems......................N333 Rupes S.p.A...............................................................N530 SAE Devices............................................................ N1304 Synergy Marketing Group............................................N440 The Collision Equipment Group, Inc............................ N1409 Tools USA/ ALLVIS..................................................... N319 Tsunami Compressed Air Solutions............................. N1209 UniCure Spraybooths................................................ N1103
Associations/Organizations
Affiliated Car Rental/Williams & Stazzone Ins. Agency. N1545 Automotive Service Association.................................... N749 BCNW - Benefit Consultants Northwest........................ N951 CAPA-Certified Automotive Parts Association.............. N1031 Collision Automotive Repair Services, Inc................... N1430 Collision Hub........................................................... N1160 Iowa Waste Reduction Center...................................... N313 Mattei Compressors, Inc........................................... N1329 Metro Appraisal........................................................ N1414 Mobile-Tech News/Detailers Digest............................ N1236 National Alliance of Paintless Dent Repair Technicians.N1038 National Auto Body Council (NABC).............................N973 Safety Regulation Strategies, Inc............................... N1210 WIN Womens Industry Network.................................. N1261
Auto Auctions
Blowtherm USA........................................................ N1157 Collision Hub........................................................... N1160 Insurance Auto Auctions............................................ N1037 International Epoxies & Sealers.................................. N1315 Metro Appraisal........................................................ N1414 Tools USA/ ALLVIS..................................................... N319
Automotive Accessories
3M............................................................................ N712 All Star Auto Lights....................................................N1111 Bossauto Import SA....................................................N530 Diamond Standard Brand Division................................N739 SAE Devices............................................................ N1304 LKQ Corporation.........................................................N735 Performance Radiator Pacific, LLC............................... N813 MO-CLAMP................................................................ N910 S.M. Arnold, Inc......................................................... N812 Synergy Marketing Group............................................N440 Toyota Motor Sales U.S.A..........................................N1343 The Perfect Fit Group................................................. N551
Body/Frame Repair • • • • • •
Anchoring Equipment Clamps / Chains Fixturing Equipment Measuring Equipment Pulling Equipment Straightening Equipment
3M............................................................................ N712 Adele Knits.............................................................. N1212 AES International, LLC................................................ N314 ALLDATA LLC............................................................N639 AMMSQ & Associates.................................................N320 Bee Line Company.................................................... N1135 Bossauto Import SA....................................................N530 Brewer Automotive Equipment, LLC............................. N413 Brooklyn Progressive Equipment Grp............................N330 Car Bench America and Infinity....................................N531 Car-O-Liner Company................................................ N1119 Cebotech Inc., Cebora, TECNA....................................N531 Chief Automotive Technologies.....................................N803 CJJ Inc......................................................................N631 Collision Machinery Services, Inc.................................N834 Collision Services Inc.................................................. N931 Collision Services Inc......................................................... . Crest Industries, Inc................................................... N419 Dent Fix Equipment.................................................... N718 Elektron Inc...............................................................N403 Goff’s Enterprises....................................................... N619 Gojak - Zendex Tool.................................................... N519 H&S Autoshot Mfg. Co., LTD....................................... N613 Herkules Equipment Corp.......................................... N1308 Induction Innovations, Inc...........................................N623 Insignia Parts Distributors, LLC................................. N1154 International Epoxies & Sealers.................................. N1315 Mattei Compressors, Inc........................................... N1329 Morgan Manufacturing, Inc........................................ N1118 Reliable Automotive Equipment, Inc........................... N1535 Rubber-Seal Medallion Refinish Systems......................N333 SprayZone.Net Spray Booth Mfg...................................N443 Steck Manufacturing Co., Inc....................................... N819 Synergy Marketing Group............................................N440 TG Products...............................................................N339 The Collision Equipment Group, Inc............................ N1409 The Perfect Fit Group................................................. N551 Tools USA/ ALLVIS..................................................... N319
Business Products & Services • Advertising / Marketing Materials • Business Forms / Cards • Car Rental Programs
Affiliated Car Rental/Williams & Stazzone Ins. Agency. N1545 ALLDATA LLC............................................................N639 American Express OPEN........................................... N1309 Audatex, a Solera Company.........................................N503 Auto Data Direct Inc...................................................N522 Auto PartsBridge...................................................... N1349 Automotive Service Association.................................... N749 BCNW - Benefit Consultants Northwest........................ N951 Car-Part.com..............................................................N836 CCC Information Services, Inc................................... N1003 Cintas Corporation......................................................N953 Collision Hub........................................................... N1160 Collision Services Inc.................................................. N931 CustomerLink............................................................. N752 DuPont Performance Coatings................................... N1127 DuPont Refinish....................................................... N1127 Elavon.......................................................................N750 Enterprise Rent-A-Car.................................................N825 GE Money..................................................................N957 Goliath Carts............................................................ N1423 Lancer Insurance Co................................................... N815 Meadowbrook Insurance Group....................................N949 Mitchell International.................................................. N719 Safety Regulation Strategies, Inc............................... N1210 Spies Hecker............................................................ N1127 Standox................................................................... N1127 Summit Software & Mobile Solutions.......................... N1024 The Hertz Corporation.................................................N937 VeriFacts Automotive.................................................. N318 Zurich....................................................................... N748
Coatings/Refinish Products
3M............................................................................ N712 A.J. Dralle, Inc........................................................... N315 Adele Knits.............................................................. N1212 AES International, LLC................................................ N314 Air Flow Technology, Inc.............................................. N911 AMMSQ & Associates.................................................N320 Axis Performance Coatings..........................................N450 Bossauto Import SA....................................................N530 Brooklyn Progressive Equipment Grp............................N330 ChemSpec USA, Inc.................................................N1448 Crest Industries, Inc................................................... N419 DuPont Performance Coatings................................... N1127 DuPont Refinish....................................................... N1127 E-Z Mix......................................................................N520 Evercoat.................................................................. N1503 Franmar Chemical, Inc.............................................. N1203 Garmat USA, Inc...................................................... N1025 Goff’s Enterprises....................................................... N619 Induction Innovations, Inc...........................................N623 International Epoxies & Sealers.................................. N1315 KAPCI COATING EGYPT..............................................N338 LKQ Corporation.........................................................N735 Lusid Technologies Inc.............................................. N1149 Mattei Compressors, Inc........................................... N1329 MST ñ Mobile Spray Technology................................. N1234 Pro-Spray Automotive Finishes..................................... N919 R.M. Andress & Associates LLC................................. N1503 Roberlo, S.A.............................................................. N541 Rubber-Seal Medallion Refinish Systems......................N333 Spies Hecker............................................................ N1127 SprayZone.Net Spray Booth Mfg...................................N443 Standox................................................................... N1127 Starlite Coatings....................................................... N1439 Synergy Marketing Group............................................N440 The Paint Booth Guys, Inc......................................... N1428 Tools USA/ ALLVIS..................................................... N319 Transtar Autobody Technologies, Inc............................N833 Urethane Supply Company.......................................... N915 Vibac Tape Group.......................................................N438
NACE // 65
Computer Hardware/Software
ALLDATA LLC............................................................N639 Crash-writeR, Inc........................................................ N312 Audatex, a Solera Company.........................................N503 AUVECO Products......................................................N449 CCC Information Services, Inc................................... N1003 Chief Automotive Technologies.....................................N803 DEG........................................................................ N1150 DuPont Performance Coatings................................... N1127 DuPont Refinish....................................................... N1127 Elavon.......................................................................N750 Goliath Carts............................................................ N1423 Auto PartsBridge...................................................... N1349 Mitchell International.................................................. N719 Panasonic Corporation of North America.......................N603 AutoWatch.................................................................N722 Spies Hecker............................................................ N1127 Standox................................................................... N1127 Summit Software & Mobile Solutions.......................... N1024 VeriFacts Automotive.................................................. N318
Dent Removal
3M............................................................................ N712 AES International, LLC................................................ N314 ALLDATA LLC............................................................N639 AMH Canada Ltd...................................................... N1408 Audatex, a Solera Company.........................................N503 Bossauto Import SA....................................................N530 Cebotech Inc., Cebora, TECNA....................................N531 Chief Automotive Technologies.....................................N803 Collision Machinery Services, Inc.................................N834 Collision Services Inc.................................................. N931 Collision Services Inc......................................................... . Dent Fix Equipment.................................................... N718 Elektron Inc...............................................................N403 Global PDR Solutions, LLC..........................................N920 H&S Autoshot Mfg. Co., LTD....................................... N613 Induction Innovations, Inc...........................................N623 Mobile-Tech News/Detailers Digest............................ N1236 Morgan Manufacturing, Inc........................................ N1118 Motor Guard Corporation........................................... N1014 National Alliance of Paintless Dent Repair Technicians.N1038 NLC, Inc.................................................................. N1313 Reliable Automotive Equipment, Inc........................... N1535 SprayZone.Net Spray Booth Mfg...................................N443 SULLIVAN PDR ESTIMATOR..................................... N1515 TG Products...............................................................N339 The Collision Equipment Group, Inc............................ N1409 Tools USA/ ALLVIS..................................................... N319
Educational/Training
ABRN........................................................................ N511 1-800-Radiator & A/C................................................. N725 Affiliated Car Rental/Williams & Stazzone Ins. Agency. N1545 Automotive Service Association.................................... N749 Brooklyn Progressive Equipment Grp............................N330 Car-O-Liner Company................................................ N1119 Carstar Franchise Systems, Inc.................................. N1358 Chief Automotive Technologies.....................................N803 Collision Hub........................................................... N1160 DEG........................................................................ N1150 DuPont Performance Coatings................................... N1127 DuPont Refinish....................................................... N1127 Elektron Inc...............................................................N403 FenderBender............................................................N924 Global PDR Solutions, LLC..........................................N920 I-CAR........................................................................N407 International Epoxies & Sealers.................................. N1315 Iowa Waste Reduction Center...................................... N313 Pro-Spray Automotive Finishes..................................... N919 Safety Regulation Strategies, Inc............................... N1210 Spies Hecker............................................................ N1127 Standox................................................................... N1127 Summit Software & Mobile Solutions.......................... N1024 Texas State Technical College.................................... N1214 Toyota Motor Sales U.S.A..........................................N1343 Vale Training Solutions................................................ N715 VeriFacts Automotive.................................................. N318
66 // NACE
PRODUCT CATEGORY LISTINGS
Estimating Systems
Audatex, a Solera Company.........................................N503 Auto PartsBridge...................................................... N1349 CCC Information Services, Inc................................... N1003 Chief Automotive Technologies.....................................N803 DEG........................................................................ N1150 Dent Fix Equipment.................................................... N718 Metro Appraisal........................................................ N1414 SULLIVAN PDR ESTIMATOR..................................... N1515 Summit Software & Mobile Solutions.......................... N1024 Tools USA/ ALLVIS..................................................... N319
Facility Operations
A.J. Dralle, Inc........................................................... N315 Goliath Carts............................................................ N1423 Mattei Compressors, Inc........................................... N1329 Safety Regulation Strategies, Inc............................... N1210 VeriFacts Automotive.................................................. N318
Financial Services
Affiliated Car Rental/Williams & Stazzone Ins. Agency. N1545 BCNW - Benefit Consultants Northwest........................ N951 Brooklyn Progressive Equipment Grp............................N330 Lancer Insurance Co................................................... N815 Zurich....................................................................... N748
Glass Repair/Replacement
3M............................................................................ N712 ALLDATA LLC............................................................N639 AUVECO Products......................................................N449 Collision Services Inc.................................................. N931 Dent Fix Equipment.................................................... N718 Extractor/Crystal Glass.............................................. N1036 Haldon Company........................................................N439 Induction Innovations, Inc...........................................N623 International Epoxies & Sealers.................................. N1315 Metro Appraisal........................................................ N1414 Mobile-Tech News/Detailers Digest............................ N1236 Reliable Automotive Equipment, Inc........................... N1535 The Collision Equipment Group, Inc............................ N1409 The Perfect Fit Group................................................. N551
Health and Wellness
BCNW - Benefit Consultants Northwest........................ N951 Collision Hub........................................................... N1160 Happy Feet USA, Inc..................................................N526 Medi-Rub Corporation.................................................N927 Safety Regulation Strategies, Inc............................... N1210
Heavy Duty
Induction Innovations, Inc...........................................N623 SAE Devices............................................................ N1304 Sunbelt Radiators.......................................................N425
Heavy Duty Truck Equipment/Products
Bee Line Company.................................................... N1135 Blowtherm USA........................................................ N1157 Cebotech Inc., Cebora, TECNA....................................N531 ChemSpec USA, Inc.................................................N1448 CJJ Inc......................................................................N631 Collision Machinery Services, Inc.................................N834 Induction Innovations, Inc...........................................N623 Insurance Auto Auctions............................................ N1037 International Epoxies & Sealers.................................. N1315 LKQ Corporation.........................................................N735 Performance Radiator Pacific, LLC............................... N813
PRODUCT CATEGORY LISTINGS
Internet Products/Services
Affiliated Car Rental/Williams & Stazzone Ins. Agency. N1545 ALLDATA LLC............................................................N639 APU Solutions............................................................N422 Audatex, a Solera Company.........................................N503 Auto Data Direct Inc...................................................N522 Auto PartsBridge...................................................... N1349 AutoWatch.................................................................N722 Car-Part.com..............................................................N836 Chief Automotive Technologies.....................................N803 Collision Hub........................................................... N1160 CustomerLink............................................................. N752 Elavon.......................................................................N750 Goliath Carts............................................................ N1423 I-CAR........................................................................N407 Insurance Auto Auctions............................................ N1037 International Epoxies & Sealers.................................. N1315 Mitchell International.................................................. N719 RightSignature......................................................... N1403 SULLIVAN PDR ESTIMATOR..................................... N1515 Summit Software & Mobile Solutions.......................... N1024 Toyota Motor Sales U.S.A..........................................N1343 Vale Training Solutions................................................ N715 VeriFacts Automotive.................................................. N318
Lifts/Jacks/Moving Equipment
Bee Line Company.................................................... N1135 Brewer Automotive Equipment, llc................................ N413 Brooklyn Progressive Equipment Grp............................N330 Car Bench America and Infinity....................................N531 Car-O-Liner Company................................................ N1119 Cebotech Inc., Cebora, TECNA....................................N531 Chief Automotive Technologies.....................................N803 Collision Machinery Services, Inc.................................N834 Collision Services Inc.................................................. N931 Gojak - Zendex Tool.................................................... N519 Herkules Equipment Corp.......................................... N1308 The Collision Equipment Group, Inc............................ N1409 Tools USA/ ALLVIS..................................................... N319
Marketing Services
Affiliated Car Rental/Williams & Stazzone Ins. Agency. N1545 ALLDATA LLC............................................................N639 Collision Hub........................................................... N1160 CustomerLink............................................................. N752 Mobile-Tech News/Detailers Digest............................ N1236 Summit Software & Mobile Solutions.......................... N1024 Synergy Marketing Group............................................N440 The Perfect Fit Group................................................. N551 VeriFacts Automotive.................................................. N318 Yodle.........................................................................N524
Paint Booths/Prep Stations/Booth Equipment • Heat / Curing Lamps • Spray Guns and Accessories • Mixing Equipment
A.J. Dralle, Inc........................................................... N315 Accudraft Paint Booths............................................... N418 Adele Knits.............................................................. N1212 AES International, LLC................................................ N314 Air Flow Technology, Inc.............................................. N911 Auto Equipment....................................................... N1549 Axis Performance Coatings..........................................N450 Blowtherm USA........................................................ N1157 Brooklyn Progressive Equipment Grp............................N330 Can-Am/TURBOAIR DRYING SYSTEMS...................... N1511 Cebotech Inc., Cebora, TECNA....................................N531 Col-Met Spray Booths............................................... N1419 Collision Machinery Services, Inc.................................N834 Compressed Air Systems LLC...................................... N814 Crystal Tack Cloth..................................................... N1259 Ez Edger....................................................................N426 Fillon Technologies Inc................................................N324 FIRSTAIR...................................................................N545
Fostoria Process Equipment Division of TPI Corp......... N1013 Garmat USA, Inc...................................................... N1025 Global Finishing Solutions...........................................N729 Goff’s Enterprises....................................................... N619 Goliath Carts............................................................ N1423 Haldon Company........................................................N439 Herkules Equipment Corp.......................................... N1308 Karajen Corp - BoothBox........................................... N1428 Martech Services Company.........................................N823 Mattei Compressors, Inc........................................... N1329 Morgan Manufacturing, Inc........................................ N1118 MST ñ Mobile Spray Technology................................. N1234 Nova Verta USA........................................................ N1449 Pro-Tek Paint Equipment........................................... N1144 R.M. Andress & Associates LLC................................. N1503 SCA Tissue North America.......................................... N713 Spray Enclosure Technologies Inc.............................. N1303 SprayZone.Net Spray Booth Mfg...................................N443 Synergy Marketing Group............................................N440 The Paint Booth Guys, Inc......................................... N1428 Tools USA/ ALLVIS..................................................... N319 UniCure Spraybooths................................................ N1103 USI of North America............................................... N1334
Paint Products/Services/Systems • • • •
Aftermarket Parts Brake Equipment Custom Parts OEM Parts
Sponsored by:
3M............................................................................ N712 A.J. Dralle, Inc........................................................... N315 Adele Knits.............................................................. N1212 AES International, LLC................................................ N314 Air Flow Technology, Inc.............................................. N911 AMH Canada Ltd...................................................... N1408 AMMSQ & Associates.................................................N320 Auto Equipment....................................................... N1549 Axis Performance Coatings..........................................N450 BASF Corporation..................................................... N1413 Bossauto Import SA....................................................N530 Brooklyn Progressive Equipment Grp............................N330 Can-Am/TURBOAIR DRYING SYSTEMS...................... N1511 ChemSpec USA, Inc.................................................N1448 Collision Services Inc.................................................. N931 Crest Industries, Inc................................................... N419 DuPont Performance Coatings................................... N1127 DuPont Refinish....................................................... N1127 E-Z Mix......................................................................N520 Evercoat.................................................................. N1503 FIRSTAIR...................................................................N545 Fostoria Process Equipment Division of TPI Corp......... N1013 Garmat USA, Inc...................................................... N1025 Goff’s Enterprises....................................................... N619 H&S Autoshot Mfg. Co., LTD....................................... N613 Herkules Equipment Corp.......................................... N1308 HMS Warehouse Corp............................................... N1450 Intertape Polymer Group........................................... N1503 KAPCI COATING EGYPT..............................................N338 Karajen Corp - BoothBox........................................... N1428 LKQ Corporation.........................................................N735 Lusid Technologies Inc.............................................. N1149 Matrix System Automotive Finishes, LLC.......................N525 Mattei Compressors, Inc........................................... N1329 Mobile-Tech News/Detailers Digest............................ N1236 Motor Guard Corporation........................................... N1014 MST ñ Mobile Spray Technology................................. N1234 Pro-Spray Automotive Finishes..................................... N919 Rubber-Seal Medallion Refinish Systems......................N333 SAE Devices............................................................ N1304 Safety Regulation Strategies, Inc............................... N1210 Spies Hecker............................................................ N1127 Spray Enclosure Technologies Inc.............................. N1303 SprayZone.Net Spray Booth Mfg...................................N443 Standox................................................................... N1127 Synergy Marketing Group............................................N440 The Paint Booth Guys, Inc......................................... N1428 Tools USA/ ALLVIS..................................................... N319 Transtar Autobody Technologies, Inc............................N833
NACE // 67
Tsunami Compressed Air Solutions............................. N1209 Urethane Supply Company.......................................... N915 Vibac Tape Group.......................................................N438
Parts/Parts Procurement
1-800-Radiator & A/C................................................. N725 All Star Auto Lights....................................................N1111 Auto PartsBridge...................................................... N1349 AUVECO Products......................................................N449 Chief Automotive Technologies.....................................N803 CJJ Inc......................................................................N631 Diamond Standard Brand Division................................N739 General Motors......................................................... N1335 Insignia Parts Distributors, LLC................................. N1154 Insurance Auto Auctions............................................ N1037 LKQ Corporation.........................................................N735 Performance Radiator Pacific, LLC............................... N813 Sunbelt Radiators.......................................................N425 The Perfect Fit Group................................................. N551 Toyota Motor Sales U.S.A..........................................N1343 U.F.O.........................................................................N449
Publications
ABRN........................................................................ N511 Autobody News........................................................ N1021 Automotive Service Association.................................... N749 Babcox Media.......................................................... N1213 Business Information Group......................................... N421 Claims Magazine...................................................... N1012 Collision Hub........................................................... N1160 Collision Repair Magazine.......................................... N1207 FenderBender............................................................N924 Mobile-Tech News/Detailers Digest............................ N1236
Refinish Tools/Equipment
Accudraft Paint Booths............................................... N418 AES International, LLC................................................ N314 Air Flow Technology, Inc.............................................. N911 AMMSQ & Associates.................................................N320 Axis Performance Coatings..........................................N450 Blowtherm USA........................................................ N1157 Bossauto Import SA....................................................N530 Can-Am/TURBOAIR DRYING SYSTEMS...................... N1511 Collision Services Inc.................................................. N931 Compressed Air Systems LLC...................................... N814 Dent Fix Equipment.................................................... N718 Dynabrade, Inc........................................................... N811 E-Z Mix......................................................................N520 Eurovac................................................................... N1010 Ez Edger....................................................................N426 Fillon Technologies Inc................................................N324 Garmat USA, Inc...................................................... N1025 Goff’s Enterprises....................................................... N619 Goliath Carts............................................................ N1423 H&S Autoshot Mfg. Co., LTD....................................... N613 Induction Innovations, Inc...........................................N623 Innovative Tools & Technologies, Inc............................N431 Karajen Corp - BoothBox........................................... N1428 M.G.Distributor, Inc.................................................... N918 Martech Services Company.........................................N823 Mattei Compressors, Inc........................................... N1329 Motor Guard Corporation........................................... N1014 MST ñ Mobile Spray Technology................................. N1234 Pro-Spray Automotive Finishes..................................... N919 Pro-Tek Paint Equipment........................................... N1144 R.M. Andress & Associates LLC................................. N1503 Rubber-Seal Medallion Refinish Systems......................N333 Rupes S.p.A...............................................................N530 S.M. Arnold, Inc......................................................... N812 Spray Enclosure Technologies Inc.............................. N1303 SprayZone.Net Spray Booth Mfg...................................N443 Steck Manufacturing Co., Inc....................................... N819 Swift - Becca Inc........................................................N448 Synergy Marketing Group............................................N440 The Collision Equipment Group, Inc............................ N1409 Tools USA/ ALLVIS..................................................... N319 Transtar Autobody Technologies, Inc............................N833 Uni-Ram Corporation.................................................. N518
68 // NACE
PRODUCT CATEGORY LISTINGS
Safety Equipment • • • • •
Air Purifiers Coveralls and Paint Suits Eye / Face / Ear Protectors Hand Cleaners / Dispensers Respirators / Hood Waste Removal / Recyclers
3M............................................................................ N712 Air Flow Technology, Inc.............................................. N911 Atlantic Safety Products..............................................N427 Bossauto Import SA....................................................N530 Cintas Corporation......................................................N953 Collision Services Inc.................................................. N931 E-Z Mix......................................................................N520 Eurovac................................................................... N1010 Goff’s Enterprises....................................................... N619 Martech Services Company.........................................N823 R.M. Andress & Associates LLC................................. N1503 Rubber-Seal Medallion Refinish Systems......................N333 Safety Regulation Strategies, Inc............................... N1210 SprayZone.Net Spray Booth Mfg...................................N443 Swift - Becca Inc........................................................N448 Synergy Marketing Group............................................N440 Tools USA/ ALLVIS..................................................... N319 Tsunami Compressed Air Solutions............................. N1209 Uni-Ram Corporation.................................................. N518
Shop Accessories
Adele Knits.............................................................. N1212 Collision Machinery Services, Inc.................................N834 Elektron Inc...............................................................N403 Fostoria Process Equipment Division of TPI Corp......... N1013 Goff’s Enterprises....................................................... N619 Intertape Polymer Group........................................... N1503 Martech Services Company.........................................N823 Pro-Tek Paint Equipment........................................... N1144 SAE Devices............................................................ N1304 Synergy Marketing Group............................................N440
Specialty Equipment/Services • • • • • •
Detailing Systems / Chemicals Fasteners Miscellaneous Products / Services Paintless Dent Repair Pin Striping Shop Supplies
Affiliated Car Rental/Williams & Stazzone Ins. Agency. N1545 AMH Canada Ltd...................................................... N1408 Atlantic Safety Products..............................................N427 Auto Data Direct Inc...................................................N522 AUVECO Products......................................................N449 Brooklyn Progressive Equipment Grp............................N330 Car-Part.com..............................................................N836 Collision Services Inc.................................................. N931 Dent Fix Equipment.................................................... N718 Disco Automotive Hardware....................................... N1319 E-Z Mix......................................................................N520 Extractor/Crystal Glass.............................................. N1036 Ez Edger....................................................................N426 Goff’s Enterprises....................................................... N619 Gojak - Zendex Tool.................................................... N519 Goliath Carts............................................................ N1423 Induction Innovations, Inc...........................................N623 Innovative Tools & Technologies, Inc............................N431 Insurance Auto Auctions............................................ N1037 Karajen Corp - BoothBox........................................... N1428 Martech Services Company.........................................N823 Mattei Compressors, Inc........................................... N1329 MO-CLAMP................................................................ N910 NRD LLC................................................................. N1142 Pro-Tek Paint Equipment........................................... N1144 Safety Regulation Strategies, Inc............................... N1210 Spray Enclosure Technologies Inc.............................. N1303 Steck Manufacturing Co., Inc....................................... N819 Swift - Becca Inc........................................................N448 Synergy Marketing Group............................................N440
PRODUCT CATEGORY LISTINGS
TG Products...............................................................N339 Tools USA/ ALLVIS..................................................... N319 Uni-Ram Corporation.................................................. N518 UniFirst Corporation...................................................N756 Urethane Supply Company.......................................... N915
Surface Preparation • • • • • • • •
Adhesives Body Fillers / Accessories Buffing / Polishing Compounds / Accessories Cleaners Fiberglass Repair Masking Products Protective Coatings / Undercoatings Paint Strippers / Sealers Wiping Products
3M............................................................................ N712 A.J. Dralle, Inc........................................................... N315 Adele Knits.............................................................. N1212 AES International, LLC................................................ N314 AMMSQ & Associates.................................................N320 AUVECO Products......................................................N449 Bossauto Import SA....................................................N530 ChemSpec USA, Inc.................................................N1448 Crest Industries, Inc................................................... N419 Crystal Tack Cloth..................................................... N1259 Dent Fix Equipment.................................................... N718 Dynabrade, Inc........................................................... N811 E-Z Mix......................................................................N520 Eagle Abrasives Incorporated..................................... N1148 Elektron Inc...............................................................N403 Evercoat.................................................................. N1503 Franmar Chemical, Inc.............................................. N1203 Gojak - Zendex Tool.................................................... N519 Indasa USA................................................................ N414 Induction Innovations, Inc...........................................N623 International Epoxies & Sealers.................................. N1315 Mattei Compressors, Inc........................................... N1329 Mobile-Tech News/Detailers Digest............................ N1236 Motor Guard Corporation........................................... N1014 NOVOTAPES............................................................ N1538 Polycracker Inc......................................................... N1019 Pro-Spray Automotive Finishes..................................... N919 Pro-Tek Paint Equipment........................................... N1144 Roberlo, S.A.............................................................. N541 Rubber-Seal Medallion Refinish Systems......................N333 S.M. Arnold, Inc......................................................... N812 SCA Tissue North America.......................................... N713 Sungold Abrasives......................................................N428 Synergy Marketing Group............................................N440 The Collision Equipment Group, Inc............................ N1409 Tools USA/ ALLVIS..................................................... N319 Transtar Autobody Technologies, Inc............................N833 Vibac Tape Group.......................................................N438
Tools (Hand & Power) • • • • •
Air Power Tools Dent Pullers Electric Power Tools Miscellaneous Hand Tools Rivet Tools
3M............................................................................ N712 Adele Knits.............................................................. N1212 AES International, LLC................................................ N314 AUVECO Products......................................................N449 Bossauto Import SA....................................................N530 Collision Services Inc.................................................. N931 Dent Fix Equipment.................................................... N718 Dynabrade, Inc........................................................... N811 E-Z Mix......................................................................N520 Eagle Abrasives Incorporated..................................... N1148 Extractor/Crystal Glass.............................................. N1036 Ez Edger....................................................................N426 Gojak - Zendex Tool.................................................... N519 Induction Innovations, Inc...........................................N623 International Epoxies & Sealers.................................. N1315
M.G.Distributor, Inc.................................................... N918 Mobile-Tech News/Detailers Digest............................ N1236 Morgan Manufacturing, Inc........................................ N1118 Motor Guard Corporation........................................... N1014 Pro-Tek Paint Equipment........................................... N1144 R.M. Andress & Associates LLC................................. N1503 Reliable Automotive Equipment, Inc........................... N1535 Rubber-Seal Medallion Refinish Systems......................N333 Rupes S.p.A...............................................................N530 SAE Devices............................................................ N1304 Steck Manufacturing Co., Inc....................................... N819 Synergy Marketing Group............................................N440 TG Products...............................................................N339 The Collision Equipment Group, Inc............................ N1409 Tools USA/ ALLVIS..................................................... N319 Transtar Autobody Technologies, Inc............................N833
Vacuum Systems & Accessories
Adele Knits.............................................................. N1212 AES International, LLC................................................ N314 Auto Equipment....................................................... N1549 Eurovac................................................................... N1010 Gojak - Zendex Tool.................................................... N519 Morgan Manufacturing, Inc........................................ N1118 Reliable Automotive Equipment, Inc........................... N1535 Rupes S.p.A...............................................................N530 Synergy Marketing Group............................................N440 The Collision Equipment Group, Inc............................ N1409 Tools USA/ ALLVIS..................................................... N319 Uni-Ram Corporation.................................................. N518
Vehicle Manufacturers
General Motors......................................................... N1335 Nissan..................................................................... N1241 OEMOneStop.com.................................................... N1337 PCGCampbell........................................................... N1337 Toyota Motor Sales U.S.A..........................................N1343
NACE // 69
Welding/Cutting
AMH Canada Ltd...................................................... N1408 AMMSQ & Associates.................................................N320 Car Bench America and Infinity....................................N531 Car-O-Liner Company................................................ N1119 Cebotech Inc., Cebora, TECNA....................................N531 Chief Automotive Technologies.....................................N803 Collision Services Inc.................................................. N931 Dent Fix Equipment.................................................... N718 Elektron Inc...............................................................N403 Goff’s Enterprises....................................................... N619 H&S Autoshot Mfg. Co., LTD....................................... N613 International Epoxies & Sealers.................................. N1315 Motor Guard Corporation........................................... N1014 NLC, Inc.................................................................. N1313 Pro Spot International Inc...........................................N703 Reliable Automotive Equipment, Inc........................... N1535 Rubber-Seal Medallion Refinish Systems......................N333 The Collision Equipment Group, Inc............................ N1409 Tools USA/ ALLVIS..................................................... N319 Urethane Supply Company.......................................... N915
Wheels/Wheel Alignment Systems
Bee Line Company.................................................... N1135 Brooklyn Progressive Equipment Group.........................N330 Chief Automotive Technologies.....................................N803 LKQ Corporation.........................................................N735
THE PREMIER EVENT DEDICATED TO THE AUTOMOTIVE SERVICE & REPAIR INDUSTRIES Exhibits: October 6-8 // Conference: 5-8 Orange County Convention Center
PROGRAM & EVENT GUIDE
4 // CARS
TABLE OF CONTENTS
WELCOME!
We hope you enjoy all CARS 2011 has to offer! Enjoy the activities, networking, products and education and take home real-world solutions that will benefit you and your business in the coming year. Thank you for your support and participation!
Ron Pyle ASA President/ Chief Staff Executive
Mitch Schneider 2011 CARS Chairman
TABLE OF CONTENTS ASA 2011 Board of Directors............. 6 ASA Mechanical Division Operations... 6 AMI Excel 2011 Donor Listing.....N8-9* ASRW Partnering Program................. 4 Award Winners................................ 18 Audio Recording Sales..................... 14 Charitable Activities.................... N31* CONNECT...................................... 14 Education................................... 8-13 Exhibitor Listings....................... 22-25 Floor Plan.................................Center General Information.................... 14-15 Industry Crossover....................... N26*
Key Events..................................... 16 New for 2011................................. 21 On-Floor Activities & Attractions....... 20 Orange County Convention Center Meeting Rooms (Maps)............Center Product Showcase........................... 20 Pavilions........................................ 20 Press............................................. 15 Product Guide Listings.................... 26 Speaker Spotlight................... N34-37* *Page numbers beginning with “N” are located in the NACE section of the event guide. FLIP IT!
2011 ASRW PARTNERING PROGRAM PARTICIPANTS AIA – Automotive Industries Association of Canada ASA – Arizona ASA – Colorado ASA – Georgia ASA – Michigan ASA – Texas ASE – Automotive Service Excellence
Council CAA – California Autobody NAPDRT – National Alliance Association of Paintless Dent Repair CIIF – Collision Industry Technicians Information Foundation NATEF – National CCIF – Canadian Collision Automotive Technicians Industry Forum Education Foundation Collision Hub WIN – Women’s Industry Muscle Car Network of Florida Network NABC – National Auto Body
6 // CARS
ASA GENERAL INFORMATION
AUTOMOTIVE SERVICE ASSOCIATION 2011 BOARD OF DIRECTORS Chairman* Ron Nagy, AAM Nagy’s Collision Centers
General Director Gary Keyes, AAM E&M Motors Inc.
Chairman-Elect* Darrell Amberson, AAM Lehman’s Garage
General Director Donny Seyfer, AAM Seyfer Automotive Inc.
Secretary/Treasurer* Diane Rodenhouse, AAM Rodenhouse Body Shop Inc.
Affiliate Director Joel Baxter, AAM B&B Auto & Truck Repair
Immediate Past Chairman* Jerry Burns, AAM Automotive Impressions Inc.
Affiliate Director Roy Schnepper, AAM Butler’s Collision Inc.
General Director* Bob Wills, AAM Wills Auto Service
Affiliate Director Mark Gurnsey, AAM Accountable Auto Care Inc.
Collision Division Director Dan Stander Jerry Stander’s Collision Works Mechanical Division Director Bill Moss, AAM Ferris Automotive Inc. President* Ron Pyle Automotive Service Association
Honored in two industries: Talker’s 250
(top talk-show hosts in US)
*Denotes executive committee AAM: Accredited Automotive Manager
Best Auto Service Shop & Best Oil Change Awards
100,000 car questions answered live on air
2011 Mechanical Division Operations Committee Bill Moss, AAM, Division Director Ferris Automotive Inc. Betty Jo Young, AAM, Assistant Division Director Young’s Automotive Center Steve Geiling, AAM Geiling Service Inc. Douglass Kirchdorfer, AAM Downing Street Garage
David Kusa Autotrend Diagnostics
Peter V. Rudloff Pete’s Garage Inc.
Diane Larson, AAM Larson’s Service Inc.
John D. Vallely, AAM McLean Auto Repair
Vernon E. Menke Jr. Menke’s Automotive Repair
Terry Wynter, AAM Terry Wynter Auto Service Center
Tom Piippo, AAM Tri-County Motors
AAM: Accredited Automotive Manager
Host BOBBY LIKIS is the “Connection to the Automotive Consumer”
Live every Saturday from 10a-12n ET www.
WatchBobbyLive .com Call 888-Car-Clinic
2011 Conference Committee Information Betty Jo Young Young’s Automotive Center
Mitch Schneider Schneider’s Automotive
CarClinicNetwork.com
YouTube.com/BobbyLikis
Perry Leonard Blagg Tire & Service
Aaron Clements C&C Automotive
CarClinicService.com
Twitter.com/BobbyLikis
Bill Moss Ferris Automotive, Inc.
John Francis, Jr. Francis Automotive Service
Facebook.com/BobbyLikis
To cruise Car Clinic sites, scan these QRs from your smartphone or key the address into web browser.
8 // CARS
SCHEDULE-AT-A-GLANCE
SCHEDULE-AT-A-GLACE
CARS // 9
SCHEDULE-AT-A-GLANCE Code
PROGRAM SESSIONS KEY:
SESSION CODE Indicators:
TRACK Indicators:
Session Code
N
M
WE16N Indicates Day
M
Track
Show Indicator
INDICATES ADD-ON EDUCATION
NACE SESSIONS
C
CARS SESSIONS
T
TECHNICAL
NC
BOTH NACE & CARS SESSIONS
W
Women’s Professional Development
INDICATES 3-HOUR SESSION
INDICATES KEY EVENTS
Wednesday, October 5TH Code
Title
Instructor
sponsor
Room
8:00am -12:00pm Inspecting Repairs for Quality Control (QUA01)
IC01
Bob Zelano
Steel Utilized Structures, Technologies & Repair Kirk Cook (SPS07) Collision Repair for Toyota, Lexus and Scion Vehicles Steve Laszlo (TOY01)
IC02 IC03
307C 306A
WE01NC M
How to Build a Better You
Bryan Dodge, Dodge Development, Inc.
207A
WE02N
M
Marketing for a DRP – Acquiring the Business
Hank Nunn, AutoNation
208A
WE03N
M
Creating a Positive Work Environment
Felicia Funchess, BASF
307A
WE04N
T
Post Repair Problems Related to Undercarriage Issues, TPMS and ESC Lights
John Shewbridge, Hunter Engineering
207C
8:30am – 11:30am M
Ignite the Internet! Internet Marketing for Auto Repair Professionals
Danny Sanchez, Autoshop Solutions
309A
WE06NC M
Creating Raving Fans for Your Business
Chris Chesney, CARQUEST Technical Institute
308A
WE07N
The Mechanics of Estimating
Mike Anderson, Collision Advice
209A 208C 308C
M
WE08C
T
Sherlock Holmes Diagnosis
Jim Morton, Morton’s Automotive Technical Services
WE09C
T
Hybrid Technology (Powered by CARQUEST Technical Institute)
George Lesniak, CARQUEST Technical Institute
10:30am – 12:00pm
Bryan Dodge, Dodge Development, Inc.
207A
WE15NC M
Game On: Engaging the Gen Y Customer
Ryan Schneider, Insomniac Games
208A
WE16N
M
Back to Basics – Body Shop Financials
Hank Nunn, AutoNation
309A
WE17NC W
Winning With a Professional Road Map
Becky Glauser, ContactPoint
310A
1:00pm – 4:00pm WE18NC M
Winning Women Customers
Margie Seyfer, Impact Presentations
308C
WE19N
M
Lean 3.0-Flow = A Practical Path to Using Lean to Improve Process Flow
John Swiegart, The Body Shop@ and Steve Trapp, DuPont
209A
WE20C
M
I Object!
Maylan Newton, E.S.I.
207C
WE21C
M
Farming Your Industry
Aaron Clements, C and C Automotive
209C
WE22C
T
Variable Valve Timing System Diagnosis (Powered by CARQUEST Technical Institute)
Glenn Young, CARQUEST Technical Institute
308A
3:00pm – 4:30pm WE23NC M
Creating a Business That Works FOR You, Not Just BECAUSE of You
Robert Clements, E-Myth Benchmark
207A
WE24NC M
Positioning Your Shop for Success in the Internet Economy
Maurice Sternemann, Demandforce, Inc.
208C
WE25NC M
GREEN – It Benefits People and Business (Panel)
Moderator: Trish Serratore, ASE
208A
WE26N
M
Zeroing in on Profit Improvement Opportunities through Process Driven Repairs (Repeated on Friday – FR20N)
Scott Peirce and John Spoto, 3M Company
309A
WE27N
M
The Changing I.T. Environment – The Clouds Are Rolling In
Fred Iantorno, CIECA
310A
WE28N
M
Stop Guessing and Start Knowing
Tom McGee, ALLDATA
307A
WE10NC M
Eric Schmitz, KPA
207A
WE11NC M
Give Me Your Keys Please
Tony Nethery, Colormatch Automotive Refinish
208A
Tony Passwater, AEII
307A
Sponsored by:
Richard Perry, Chief Automotive Technologies
207C
4:30pm - 5:30pm Service Information Vital to Keeping Cars in Your Bay (mechanical) Trends in Collision Repair: A Futurist Discussion (collision)
M
WE13N
T
Why Lean Implementations Fail in the Collision Repair Industry (Repeated on Thursday – TH10N) Design-Based Repairs (Repeated on Friday – FR10N)
Room
Building a Team That Works Without You
What to Do When an Inspector Knocks on Your Door
WE12N
sponsor
WE14NC M
305A
8:30am -10:00am
WE05C
Instructor
1:00pm – 2:30pm
MANAGEMENT
INDICATES 90-MINUTE SESSION
Title
1:00pm – 5:00pm
4:30pm – 8:00pm ASRW Industry Forum & Reception
5:30pm - 6:00pm Networking Break
IC04
Collision Repair for Ford & Lincoln Vehicles (FOR05) Kirk Cook
305A
IC05
Overview of Cycle Time Improvement for the Collision Repair Process (CYC01)
Steve Laszlo
306A
6:00pm - 7:00pm The Future of Training Automotive Technicians (mechanical) The Changing Climate of Insurance Agreements (collision)
IC06
Hybrid Electric & Alternative Fuel Vehicles (ALT02)
Bob Zelano
307C
7:00pm - 8:00pm Reception Sponsored by:
10 // CARS
SCHEDULE-AT-A-GLANCE
THURSDAY, OCTOBER 6TH Code
Title
Instructor
sponsor
Room
8:30am – 10:00am Opening General Session
Digitally delivered solutions for repair shop owners and technicians.
311
Keynote Speaker: Social Media Expert Chris Brogan
10:00am – 4:00pm ASRW | NACE | CARS Expo
ASA Marketplace • Profit Building Pavilion • I-CAR Technology Showcase • Repair University/Demo Area • Product Showcase • Hot Rod Alley www.
12:00pm – 1:30pm TH01C
T
Accessory Belt Drive System Diagnosis (Repeated on Saturday – SA08C)
TH02C
T
TPMS Update (Powered by CARQUEST Technical Institute) Vince Manship, CARQUEST Technical Institute
Bobby Bassett, Gates Corporation
MasterTechMag .com
207C 207A
2:00pm – 5:00pm TH03N
M
Introduction to Lean
Bernie Blickenstaff, Pro Finishes PLUS
207A
TH13N
M
Crash Course in Internet Marketing! Internet Marketing for the Collision Industry
Danny Sanchez, Autoshop Solutions
209C
TH04C
M
Increasing Technician Efficiency – It’s a Team Effort
Ryan Kooiman, Standard Motor Products
207A
TH05C
M
The Changing Marketplace Continues… Now What Drives the Bottom Line? – Part 1
Bob Greenwood, Automotive Aftermarket E-Learning Centre Ltd
208A
TH06C
T
Essential Electronics (Powered by CARQUEST Technical Institute)
Carl Schweikert, CARQUEST Technical Institute
305A
TH08N
M
Attitude is Everything!
Maylan Newton, E.S.I.
307C
Leading Change
Felicia Funchess, BASF
308A
TH09N
M
Negotiation Skills – Key to Improved Profitability
Hank Nunn, AutoNation
TH10N
M
Why Lean Implementations Fail in the Collision Repair Industry (Repeated from Wednesday – WE12N)
Tony Passwater, AEII
TH11N
M
Parts Procurement Tips for Estimators (Panel)
Moderators: Mike Anderson, Collision Advice and Ron Kuehn, Collision Business Solutions, Inc.
TH12NC W
Leading and Succeeding: Cultivating Leadership Skills that Benefit You and Your Organization
Marcy Tieger, Symphony Advisors, LLC
TH14N
Electrical Troubleshooting for the Body Shop Technician
Jim Morton, Morton’s Automotive Technical Services
T
4:30pm – 6:30pm ASRW Welcome Reception At Cuba Libre
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12 // CARS
SCHEDULE-AT-A-GLANCE
SCHEDULE-AT-A-GLANCE
FRIDAY, OCTOBER 7TH Code
Title
SATURDAY, OCTOBER 8TH Instructor
sponsor
Room
7:30am – 10:30am FR01NC M FR02N
M
FR03C
M
FR04C
T
Code
Title
The Power of Change
306A
Simple Cycle Time Solutions
Ron Kuehn, Collision Business Solutions, Inc.
209A
The Changing Marketplace Continues... Now What Drives the Bottom Line? – Part 2 Gas Direct Injection (Powered by CARQUEST Technical Institute)
Bob Greenwood, Automotive Aftermarket E-Learning Centre Ltd
307A
Jason Virdin, CARQUEST Technical Institute
207C
Robert Passmore, Property Casualty Insurers Association of America
208A
Margie Seyfer, Impact
207A
Danny Sanchez, Autoshop Solutions
208C
Insurance & Collision Repair: Issues 2012
FR05NC M FR06NC M
Communicating With People Who Drive Us Crazy Dismantle the Social Network! Social Media Marketing for the Automotive Industry
FR07N
M
Blueprinting Basics
Bernie Blickenstaff, Pro Finishes PLUS
308C
FR08N
M
Practical Uses for eLearning in Collision Repair
Dick Elder and Steve Trapp, DuPont
307C
FR09N
M
Understanding Continuous Improvement
Mike Anderson, CollisionAdvice
308A
Richard Perry, Chief Automotive Technologies
209C
Becky Glauser, ContactPoint
305A
FR10N
T
FR11NC W
Design-Based Repairs (Repeated from Wednesday – WE13N) Ready, Set, Simplify: Tips to Simplify Your Work (and Your Life)
10:00am – 4:00pm ASRW | NACE | CARS Expo
ASA Marketplace • Profit Building Pavilion • I-CAR Technology Showcase • Repair University/Demo Area • Product Showcase • Hot Rod Alley
1:00pm – 2:30pm FR12C
M
FR13C
T
Reality Repair Shop – What Would You Do? (Panel) Immobilizer Service Opportunities (Powered by CARQUEST Technical Institute)
Moderator: T.J. Reilly, Same Day Auto Service
208A
Mark Olinger, CARQUEST Technical Institute
209C
3:00pm – 6:00pm
Richard Flint, Richard Flint International
208A
SA02NC M
Survival Skills for Today’s Employer: Compliance with Wage/Hour Laws
Cory King, Fine, Boggs & Perkins LLP
209C
SA03C
T
Fluid Technology (Powered by CARQUEST Technical Institute)
Louie Nelson, CARQUEST Technical Institute
307A
SA04C
T
Developing a Diagnostic Game Plan (Powered by CARQUEST Technical Institute)
Jim Garrido, CARQUEST Technical Institute
308A
Steve Laszlo
305A
8:00am – 12:00pm IC07
Plastic & Composite Repair (PLA03)
IC08
Collision Repair for Ford & Lincoln Vehicles (FOR05) Kirk Cook
306A
IC09
Waterborne Products, Systems & Application (REF07)
Bob Zelano
307C
8:30am – 10:00am SA05N
M
Strength Training – Meeting the Current and Future Demands of Your Business
Larry Baker, LVB & Associates
208C
SA06N
M
How to Build Bulletproof Estimates
Peter Kennedy, Collex Collision Experts, Inc.
207A
SA07N
M
Pre-Production Processes to Increase Sales and Improve CSI and Cycle Time
Robert Rick, Gates Business Solutions
309A
SA08C
T
Accessory Belt Drive System Diagnosis (Repeated from Thursday – TH01C)
Bobby Bassett, Gates Corporation
207C
CEO From the Inside Out
Ruth Weniger, Powerful Business Strategies, LLC
209A
Simple Front Office Staffing Solutions
Ron Kuehn, Collision Business Solutions, Inc.
308C
SA09NC W
SA10N
M
Cory King, Fine, Boggs & Perkins LLP
207A
10:00am – 3:00pm
FR15C
M
Finding the Opportunity in Every Challenge (Panel)
Moderator: Aaron Clements, C & C Automotive
208A
ASRW | NACE | CARS Expo
T
Hybrid Vehicle Service (Powered by CARQUEST Technical Institute)
Adam Robertson, CARQUEST Technical Institute
308C
FR18NC M
Dan McNeff, Legally Mine
308A
IC10
Hail, Theft, Vandalism Damage Analysis (DAM09)
Kirk Cook
305A
Mike Anderson, CollisionAdvice
307C
IC11
Corrosion Protection (CSP01)
Steve Laszlo
306A
IC12
Vehicle Technology & Trends (NEW11)
Bob Zelano
307C
FR19NC M
Confident Selling – Do You Believe?
Maylan Newton, E.S.I.
207C
FR20N
Zeroing in on Profit Improvement Opportunities through Process Driven Repairs (Repeated from Wednesday – WE26N)
Scott Peirce and John Spoto, 3M Company
208C
FR21NC M
Customer Service Done Differently
Tony Nethery, Colormatch Automotive Refinish
209A
FR22C
M
New Marketing Technologies to Level the Playing Field
Joe Gibson, CustomerLink
305A
FR23N
T
The Alignment Printout as a Diagnostic Tool
John Shewbridge, Hunter Engineering
306A
Market & Grow with Pizazz & Personality
Suzanne Shafer, Shafer’s Collision
307A
M
FR24NC W
ASA Marketplace • Profit Building Pavilion • I-CAR Technology Showcase • Repair University/Demo Area • Product Showcase • Hot Rod Alley
1:00pm – 5:00pm
4:00pm – 5:30pm Understanding Legal Structures: The Key to Asset Protection and Tax Reduction Leadership Best Practices - How to Inspire, Delegate, and Coach Your Team to Success
Room
Wanted: Leaders That Lead!
Survival Skills for Today’s Employer: HR Best Practices
FR17NC M
sponsor
SA01NC M
FR14NC M
FR16C
Instructor
7:30am – 10:30am Richard Flint, Richard Flint International
8:30am – 10:00am PC01
CARS // 13
3:00pm – 4:30pm ASRW Town Hall
How Will Healthcare Reform Affect My Business?
14 // CARS
GENERAL INFORMATION
GENERAL INFORMATION
SAVE THE DATE!
GENERAL INFORMATION Audio Recording Sales
The audio recording sales desk is located in the Attendee Service Center in the lobby of the Orange County Convention Center. Audio recordings of most of the Conference Program sessions are available for on-site purchase from Fleetwood Onsite Conference Recording. Recordings can also be purchased post-show at www.fleetwoodonsite.com
Badge Holder Pick-Up/Info COUNTER
The Badge Holder Pick-Up/Info Counter is located in the lobby of the Orange County Convention Center. Hold onto your badge! Reprints are $25 with proper identification.
Business Center
(407) 363-2831 ~ Fax: (407) 363-4731 Email: usa3996@fedexkinkos.com The FedEx Office Business Center is located in Central Lobby “C” of the West Concourse Convention Center, and offers the following services from 8:00am - 5:00pm: • Sending/receiving Faxes @ (407) 363-4731 • Shipping/receiving of Packages • Computer Workstations w/internet access • Photos Copies/Digital Prints • Signs & Graphics • Product/Merchandise Storage • Office Supplies • Business Cards • Vinyl Banners/Oversized Color Signs/Posters • Pick-up and Drop-off point for Electric Scooters & Wheelchairs
CONNECT
Stay connected after the show – sign in to your personal portal from the top right-hand corner of any page on www.NACEexpo.com OR www.CARSevent.com. Continued access to the CONNECT Network is available through December 9, 2011 so you may message exhibitor booth personnel and respond to exhibitor offers and messages. You may also sign in to your portal year-round to update your profile to ensure you’re never missing valuable communication from the show.
Exhibitor Hospitality Events
Many exhibiting companies will be hosting hospitality events throughout the week. Please contact exhibitors directly for further information on off-hours events and receptions.
ExpoCard Lead Retrieval
All ASRW attendees have been issued an ExpoCard – a tool that attendees can use to share their contact information with exhibiting companies while shopping the Exposition. Exhibitors with the proper lead retrieval system will simply run the ExpoCard’s magnetic strip through a retrieval unit to capture name and address information or SWAP™ information with you. SWAP™ is the latest in lead retrieval and is no longer limited to the show floor or by show hours! Exhibitors can download an application directly to their phones enabling them to capture leads anywhere: in the booth, sessions, meetings, events, in the hallway, on the bus, etc.
2012 ASRW Location/Dates
Expo: October 11-13; Conference: October 10-13 New Orleans Morial Convention Center, New Orleans, LA A New Orleans rep is on-site at the Attendee Service Center to answer your questions about New Orleans
On-FLOOR Attractions
Exposition Hours Thursday, October 6th
10:00am – 4:00pm
Friday, October 7th
10:00am – 4:00pm
Saturday, October 8th
10:00am – 3:00pm
International Export Interest
Companies with the globe icon have designated themselves as international exporters of predominantly US manufactured goods and/or services. Visit their booths to see how they can help you expand your business.
Lost & Found
Lost & Found is located in the Show Office, room 203A.
OFFICIAL ASRW HOTELS
For on-site assistance with housing, visit the Attendee Service Center in the OCCC lobby. Courtyard International Drive/ Convention Center
(407) 351-2244
Doubletree by Hilton Orlando at SeaWorld
(407) 352-1100
Embassy Suites International Drive/Convention Center
(407) 352-1400
Hampton Inn International Drive/ Convention Center
(407) 354-4447
Hilton Garden Inn at SeaWorld International Center
(407) 354-1500
Homewood Suites by Hilton Convention Center
(407) 248-2232
Hyatt Place Orlando Convention Center
(407) 370-4720
Peabody Orlando
(407) 352-4000
Red Roof Inn Convention Center
(407) 352-1507
Renaissance Orlando Hotel at Sea World
(407) 351-5555
Residence Inn Convention Center Orlando
(407) 226-0288
Rosen Centre Hotel
(407) 996-9840
Rosen Inn at Pointe Orlando
(407) 996-8585
Rosen Plaza Hotel
(407) 996-9700
SpringHill Suites Convention Center
(407) 345-9073
Westin Imagine Orlando
(888) 946-9501
+First Aid First Aid is located on Level 1 of the West Lobby in Registration A of the Orange County Convention Center.
CARS // 15
NASCAR™ Experience Take a pit stop at booth N1443 at the ASRW Expo and experience NASCAR™! Attendees can ‘drive’ the NASCAR™ simulator and compete in a fastest lap contest. Winners receive NASCAR™ tickets, and other great racing-related prizes. Repair University Collision Hub will film two live episodes of Repair University from the NACE show floor on Thursday, October 6th – Lean Process for Collision Repairers, featuring a discussion with 3M at 1:00pm, and Blueprinting with Chief Automotive Technologies at 3:00pm.
Show Office
The Show Office is located in room 203A of the Orange County Convention Center, and can be reached at 407-685-5400. Show Office Hours Tuesday, Oct. 4th Wednesday, Oct. 5th Thurs/Fri, Oct. 6th & 7th Saturday, Oct. 8th
8:00am – 6:00pm 7:00am – 6:00pm 7:00am – 6:00pm 7:00am – 6:00pm
Complimentary shuttle bus Service Complimentary shuttle service to/from most official ASRW hotel properties and the Orange County Convention Center is available with frequencies of approximately 15 minutes.
HOt Rod Alley Featuring The Muscle Car Network of FL The Muscle Car Network plans to display vehicles on the show floor, during the expo. The display includes rare, exotic and hot rod vehicles, which belong to members of the network. Additionally, the Muscle Car Network plans to make a donation to a local automotive charity Thursday, Oct. 6th, to further education and training for the next generation of automotive service and repair professionals.
Wednesday, October 5 (no midday service)
Press
Saturday, October 8 (no midday service)
The ASRW Media Center is sponsored by: The ASRW Media Center is located in room 204C of the Orange County Convention Center. Working members of the press can utilize the Media Center during these hours: Media Center Hours Tuesday, Oct. 4th Wednesday, Oct. 5th Thurs/Fri, Oct. 6th & 7th Saturday, Oct. 8th
3:00pm – 6:00pm 7:00am – 6:00pm 7:00am – 4:00pm 7:00am – 3:00pm
REGISTRATION INFORMATION / HOURS
7:00am – 11:00am and 3:00pm – 8:00pm* * Evening service extended for the Industry Forum Reception
Thursday, October 6 (no midday service) 7:00am – 11:00am and 3:00pm – 7:30pm† † Evening service extended for the ASRW Welcome Reception
Friday, October 7 (no midday service) 7:00am – 11:00am and 3:00pm – 6:30pm 7:00am – 11:00am and 2:00pm – 5:30pm Note: There is no shuttle service to/from Peabody, Rosen Centre, and Rosen Plaza due to walking distance proximity to the Orange County Convention Center.
ROUTE 1 – RED
Pick-up/drop-off
Courtyard by Marriott – International Drive
Curbside I-Drive
Embassy Suites Orlando – Int’l Drive/ Convention Center
Curbside I-Drive
Hampton Inn – Convention Center At Springhill Suites Homewood Suites – Orlando
At Springhill Suites
Hyatt Place – Orlando/Convention Center
At Springhill Suites
Residence Inn by Marriott – Convention Center
At Springhill Suites
Rosen Inn at Pointe Orlando
Curbside I-Drive
Springhill Suites – Orlando/Convention Center
Curbside Universal Blvd
ROUTE 2 – YELLOW
Pick-up/drop-off
Red Roof Inn
Curbside Hawaiian Court
Representatives from Visit Orlando will be in the lobby to help with restaurant suggestions, directions, recommendations for off-hours activities, and purchasing tickets for area attractions.
Westin Imagine – Orlando
Curbside Universal
ROUTE 3 – BLUE
Pick-up/drop-off Curbside Westwood
Restaurants & Concessions
Doubletree by Hilton – Orlando at SeaWorld Hilton Garden Inn – SeaWorld
Curbside Westwood
Renaissance Orlando Resort
Hotel Convention Center Entrance
Registration is located in the Registration lobby of the Orange County Convention Center. Attendee & Exhibitor Registration Hours Tuesday, Oct. 4th 1:00pm – 5:00pm Exhibitors Only Wednesday, Oct. 5th 7:00am – 5:00pm Thursday, Oct. 6th 7:30am – 4:00pm Friday, Oct. 7th 7:00am – 4:00pm Saturday, Oct. 8th 7:00am – 3:00pm
Restaurant Reservations
For your convenience, concession stands are located inside the ASRW Exposition (see floor plan for exact location). Additionally there is a concession area in the Convention Center lobby on Level 1.
Speaker ready room
The Speaker Ready Room is located in room 312C can be reached at 407-685-4000.
16 // CARS
TOOL& EQUIPMENT
KEY EVENTS
Professional
News
KEY EVENTS ASRW Industry Forum & Reception
Wednesday, October 5th // 4:30pm – 7:00pm Tickets included in the purchase of a Super Pass. $50 for extra/individual tickets.
Automotive Service & Repair Week (ASRW) will host an official Industry Forum to discuss timely industry issues, followed by a networking reception. Designed as a professional venue to discuss relevant, thought-provoking topics, attendees of the industry forum will participate in compelling, current – and even controversial – discussions that transcend the industry. Attendees may choose the session they wish to attend within each timeslot. 4:30pm – 5:30pm
Session 1 Choices:
Collision
Trends in Collision Repair: A Futurist Discussion
Mechanical
Service Information – Vital to Keeping Cars in Your Bay
5:30pm – 6:00pm
Networking Break
6:00pm – 7:00pm
Session 2 Choices:
Collision
The Changing Climate of Insurance Agreements
Mechanical
The Future of Training Automotive Technicians
7:00pm – 8:00pm
Reception (Sponsored by Toyota Wholesale Parts)
FORUM SPONSORS:
THE INDEPENDENT TOOL AUTHORITY In Print & Online
Sunny days n are here agai
SHOP PROFILE:
pg 8
s ood in the de g is s s e in s u B
RECEPTION SPONSOR:
All Tools; All the Time! Opening general session
TOO N E M P I U Q E AUTHORITY
Professional NDENT TOOL
THE INDEPE
Sponsored by:
Keynote Speaker: Chris Brogan, Social Media Expert Thursday, October 6th // 8:30am – 10:00am // Room 311 Tickets for the Opening General Session are included in the purchase of a Super Pass or may be purchased at Registration for $35. Chris Brogan, who is also a marketing consultant and frequent speaker about social media marketing, educates businesses and organizations on how social software aligns with their strategies. He is the president and CEO of Human Business Works, an education and community company. He consults and speaks professionally with Fortune 100 and 500 companies such as PepsiCo, Microsoft and more on the future of business communications and social software technologies. He is the New York Times bestselling co-author of Trust Agents, and a featured monthly columnist at Entrepreneur Magazine. Brogan’s blog, chrisbrogan.com, is in the Top 5 of the Advertising Age Power150. He has over 11 years of experience in online community, social media and related technologies.
Be the first to learn about automotive tools and equipment; INCREASE your productivity and MAXIMIZE your billable hours! CHECKOUT: • Professional Tool & Equipment News • The NEW VehicleServicePros.com Covering everything you need — both in print & online.
Go to VehicleServicePros.com and subscribe to PTEN for FREE!
Brogan’s keynote presentation will focus on small business solutions, sales, lead generation and specific strategies – all as they relate to the use and implementation of social media. Professional Tool & Equipment News is a Cygnus Business Media publication.
75+
NEW PRODUCTS
ert
18 // CARS
KEY EVENTS
KEY EVENTS (cont.)
Sponsored by:
ASRW Welcome Reception
Thursday, October 6th // 4:30pm - 6:30pm // Cuba Libre Tickets for the event are available in the Super Pass, or can be purchased at Registration for $60.
Your PORTAL Sign-in to your personal portal from the top right-hand corner of any page on www.naceexpo.com OR www.carsevent.com.
This year’s reception will take place at Cuba Libre, located within close proximity to the Orange County Convention Center. The reception will feature complimentary hors d’oeuvres, beverages, and lively music. Cuba Libre is located at 9101 International Drive in Orlando, Fla. and is a part of the newly renovated Pointe Orlando. Shuttle service will be offered from the convention center to Cuba Libre, and also at the conclusion of the reception from Cuba Libre to hotels within the official housing block.
ASRW TOWN HALL
Saturday, October 8th // 3:00pm – 4:30pm Tickets for the event are available in the Super Pass, or can be purchased at Registration for $50.
2011 ASRW awards ASA Benefit Provider of the Year Meadowbrook Insurance Group, Overland Park, KS ASA Legislative Award Paul Duncan, AAM Duncan’s Collision, Boardman, OH ASA Phoenix Award Mike Schoonover Schnoover Bodyworks & Glass Stillwater, Minnesota ASA Chairman’s Award of Excellence Mike West, AAM Southtowne Auto Rebuild Inc., Tukwila, WA & Virginia Duncan Duncan’s Collision, Boardman, OH Advanstar Chairman’s Award Ron Nagy Nagy’s Body & Frame, Doylestown, OH
FenderBender Executive Henry Yach II Owner Yachís Body & Custom, Wausau, WI FenderBender Management Devin Fischer General Manager Fischer Body Shop, Jacksonville, MO FenderBender Administrative Support Humberto Ibarra Estimator Gateway Collision Center, Inc., Bakersfield, CA FenderBender Shop Worker Zachary Utecht Production Foreman Offutt Collision Repair, Bellevue, NE FenderBender Vendor Blake Harris Owner Blue Ridge Color Co., Roanoke, VA
ABRN Top Shop Award Winner to be announced during Thursday’s General Session
FenderBender Wildcard Rick Starbard Founder and President Rick’s Auto Collision & Service Center, Revere, MA
MotorAge Top Shop Award Winner to be announced during Thursday’s General Session
AMI Zurich “High Octane” Scholarship John Firm Firm Automotive, Ft. Worth, TX
Update your information anytime to ensure you’re never missing valuable communication from the show.
Talk to Exhibitors
How Will Healthcare Reform Affect My Business? This Town Hall format takes a look at the impact of health care reform included in the new Patient Protection and Affordable Care Act and an outlook for changes in health care laws in the future. Industry experts will review the new law’s impact on independent automotive repair businesses and possible changes in health care laws. Attendees will have an opportunity to ask pertinent questions of health care experts.
ASA Alpha Award Howard Pitkow, AAM Wagenwerx Inc., Wyndmoor, PA
Update your profile
AMI BodyShop Business Scholarship Kristine Linscombe Hernandez Collision Center, Hinesville, GA AMI Cossette/Westerlund Memorial Scholarship James Noe Nagy’s Body & Frame, Doylestown, OH AMI Tom B. Babcox Memorial Scholarship Don Schnitzler Don’s Auto Repair Inc., Cincinnati, OH AMI AVI Education Scholarship Tawaina Frost Price’s Automotive Service, Wrightsville, GA
Using CONNECT Network, message the booth contact of any exhibitor up to 60 days post-show.
Check Messages The CONNECT Network Message Center allows you to keep all your exhibitor messages in one place. Check your inbox for exhibitor offers and respond for more information.
Access Downloads If you participate in our Conference program this year or have in previous years you may download copies of your handouts. Copies are always available whenever you need them.
Your CONNECT Network
Our easy-to-use, powerful networking tool is available for you to network with exhibitors now through December 9, 2011. Access CONNECT Network through the CONNECT Network section of your portal.
AMI Tom B. Babcox Memorial Scholarship Don Schnitzler Don’s Auto Repair Inc., Cincinnati, OH Russ Verona Memorial/IBIS Scholarship Ron Nagy Nagy’s Body & Frame, Doylestown, OH WIN Scholarship Liz Moore, Houston, TX Alexandra Domer, Maple Park, IL
Your Event
Network
20 // CARS
ON-FLOOR ACTIVITIES & ATTRACTIONS / PAVILIONS
PAVILIONS / NEW FOR 2011
ON-FLOOR ACTIVITIES & ATTRACTIONS
ASA MARKETPLACE
NASCAR™ Experience
Take a pit stop at booth N1443 at the ASRW Expo and experience NASCAR™! Attendees can ‘drive’ the NASCAR™ simulator and compete in a fastest lap contest. Winners receive NASCAR™ tickets, and other great racing-related prizes.
HOT ROD ALLEY FEATURING Muscle Car Network of Florida
The Muscle Car Network plans to display vehicles on the ASRW show floor, during the expo. The display includes rare, exotic and hot rod vehicles, which belong to members of the network. Additionally, the Muscle Car Network plans to make a donation to a local automotive charity Thursday, Oct. 6th, to further education and training for the next generation of automotive service and repair professionals. Members will be on-hand to answer questions about the vehicles. Stop by and vote for your favorites.
PRODUCT SHOWCASE
Check out this new area showcasing new, cool and green products. Then, visit exhibitors’ booths to learn more! The Product showcase is now located on the show floor. EXHIBITOR 3M Bartec BASF Bossauto Import SA Extractor/Crystal Glass Goliath Carts Management Success Motorguard Corp.
BOOTH # N712 C1048 N1413 N530 N1036 N1423 N549 N1014
ASE
Also taking place in the Repair University/ Demo Area, ASE will present the following FREE classes:
EXHIBITOR NRD LLC Rubber-Seal Medallion Refinish System Rupes S.p.A. Sullivan PDR Estimator Summit Software & Mobile Solutions Tsunami Compressed Air Solutions
CARS // 21
The ASA Marketplace, launched online by ASA, houses convenient, money-saving offers for repair businesses, and provides one-stop shopping for ASA’s entire benefits portfolio for members. These newly expanded offers allow ASA members to take advantage of pre-negotiated services with selected vendors for increased savings. The following ASA Marketplace participants will be exhibiting at ASRW | NACE | CARS: EXHIBITOR
BOOTH #
EXHIBITOR
BOOTH #
Automotive Service Association
N749
AutoZone
Audatex, a Solera Company
N503
N638 & C642
CCC Information Services
N1003
ContactPoint
C868
Demandforce
C860
GE Capital*
N957
Identifix
C845
Mitchell 1
C944
National Processing Company (NPC)
C869
Reynolds & Reynolds
C945
Unicure Spraybooths
N1103
Zurich*
N748
BCNW – Benefit Consultants Northwest* N951 Cintas Corporation*
N953
CustomerLink Systems, Inc.*
N752
Elavon, Inc.*
N750
Hertz Corporation
N937
Meadowbrook Insurance Group*
N949
Mitchell International, Inc.
N719
RepairPal, Inc.
C744
See Progress, Inc./AutoWatch
N722
UniFirst Corp*
N756
ALLDATA
N639
*Exhibiting within the ASA Marketplace Pavilion
BOOTH # N1142 N3333 N530 N1515 N1024
NEW FOR 2011
N1209
The NACE Network is a new area immediately outside the ASRW Expo, where attendees and exhibitors can reserve complimentary meeting rooms on a first-come, first-served basis.
- Mechanical Test Prep Class - Collision Test Prep Class - New Electronic Test Prep Class
THE NACE NETWORK
“The NACE Network – the ONE place to meet,” is sponsored by CCC Information Services and is FREE to all registered ASRW participants (both CARS and NACE – attendees and exhibitors!) All you need to do is stop by the reception area and let us know when you’d like to meet, for how long and how many people. That’s it! There’s no catch! It’s a free service to help YOU make the most of YOUR SHOW.
PAVILIONS PROFIT BUILDING PAVILION
The Profit Building Pavilion is a special area on the CARS show floor, dedicated to vendors with customer-driven products. Visit each of these participating exhibitors and take advantage of great on-site show specials: EXHIBITOR
BOOTH #
EXHIBITOR
BOOTH #
Autoshop Solutions
C861
Mudlick Mail Company
C864
ContactPoint
C868
National Processing Company (NPC)
C869
Demandforce, Inc.
C860
R.O. Writer
C863
ESI (Educational Seminar Insitute)
C865
Rooms are available October 5-8, on a first-come, first-served basis. Rooms can be reserved for up to 90 minutes each between 7:00am and 7:00pm. Eleven private rooms are available: • Six rooms hold up to 4 people • Four rooms hold up to 15 people • One room holds up to 100 people All meeting rooms will be equipped with: • comfortable furnishings • electricity • wireless internet access • a plasma flatscreen or projector/screen to connect your laptop CCC ONE is very proud to be the inspiration and marquee sponsor of The NACE Network – the ONE place to meet. Additional sponsorship is provided by Panasonic Solutions Company, and MOTOR.
22 // CARS
EXHIBITOR LISTINGS
EXHIBITOR LISTINGS
Exhibitor listing ExtraS Event Guide Advertisers heck out these exhibitors’ Event C Guide advertisements!
International Exporters Companies with this global icon have designated themselves as international exporters of predominantly US manufactured goods and/ or services. Visit their booths to see how they can help you expand your business.
NEW Exhibitors
Be sure an visit our newest exhibitors!
Pavilions ASA Marketplace ASA Marketplace vendor participants will be on-site to answer any questions regarding ASA’s member-benefit program. Profit Building Pavilion Looking for new vendors? Find customer service-oriented exhibitors in this new pavilion on the CARS show floor. Product Showcase See all the new, cool and green products hitting the industry, then visit exhibitors’ booths to learn more!
Exhibitor listingS 4401 Park Rd Attn: Collision Repair Team Benicia, CA 94510 Phone: 707-747-7400 www.1800radiator.com
8611 Larkin Road Ste 200 Savage, MD 20763 Phone: 410-792-9466 Fax: 301-560-8307 With 29 years of experience and 230+ locally owned and www.autotraining.net operated warehouses, 1-800-RADIATOR is the largest ATI, the industry leader in automotive business distributor of quality-cooling parts in North America. consulting, provides expert management and consulting Every location stocks thousands of parts; every part services through one-day Cash Profits Boot Camps. includes a hassle-free, lifetime warranty. Stop by booth The seminars are designed to help shop owners gain a N873 for information on our collision cooling kits. When better understanding of their business from a financial cycle time counts CALL 1-800-Radiator (800-723perspective in order to develop growth and marketing 4286) RADIATORS * CONDENSERS * COOLING FANS strategies, retain their existing customer base while * SIDE MIRRORS * AC KITS attracting new business and improve overall shop efficiency. Please visit us at our CARS booth C1050
ASA Automotive Systems LLC.................. C843 25 Manchester Street Suite 100 Merrimack, NH 06054 Phone: 800-657-6409 Fax: 208-361-0159 www.autorepairmaster.com
At the heart of AutoRepairMaster software is a set of superb point-of-sale, inventory-management, and accountsreceivable tools that are tailored to meet the unique needs of your business. The full version of AutoRepairMaster includes a general ledger, along with accounts-payable and customerretention modules. Whether you’re a single-store operation, a franchisee, or a multi-store corporation, you can be sure that AutoRepairMaster is completely adaptable to your business.
Automotive Electronic Solutions/AES............................................C761 11554 Davis Creek Ct Jacksonville, FL 32256 Phone: 904-886-9991 Fax: 904-680-5119 www.aesmodules.com
AutoZone.................................................... C642
Business Information Group................. N421
AutoZone Commercial is leading provider of quality parts delivered by the industry’s best nationwide distribution system, computer-based information systems, and business solutions to save you money and bring in new customers. For more information on AutoZone Commercial, please visit www.autozone.com and click on the “For The Professional” Tab.
The Automotive Group publishes Canada’s leading automotive aftermarket trade magazines: Jobber News Magazine for the distribution sector, SSGM for independent repair outlets, Bodyshop Magazine for the collision repair sector, and l’automobile for the Frenchspeaking aftermarket in Canada. Online at www.autoserviceworld.com and www.bodyshopbiz.com
Bad Dog Tools............................................ C842
CARQUEST Corp.......................................... C648
You always have the right tool in hand with Bad Dog Specialty & Multi-purpose tools! Multi-purpose bits drill EVERYTHING, Biter Sheet Material Cutter turns hand drill into steerable nibbling tool, Rover Bits drill vertically, cut horizontally - great for working in carbon fiber. Sees these and more in action at our booth!
CARQUEST Technical Institute is the industry leader providing quality technical education for in service technicians. Entering our 12th year, we continue to grow our programs across North America. Over 65,000 technicians have participated in CTI over the last decade and we welcome the opportunity to see you in our classroom soon. We invite you to visit us at CARS where you will see several new products that will help you differentiate your business.
77 Douglas Drive Saunderstown, RI 38103 Phone: 401-529-4449 Fax: 401-294-6533 www.autozone.com
PO Box 851 Bristol, RI 02809 Phone: 401-253-1330-11 Fax: 401-253-1377 www.baddogtools.com
Bartec USA............................................... C1048
1-800-Radiator & A/C............................... N725 Automotive Training Institute.............C1050
44231 Phoenix Drive Sterling Heights, MI 48314 Phone: 5866851300 Fax: 586-323-3801 www.bartecusa.com
Bartec is committed to Bringing TPMS into focus! The combination of Unmatched Industry Experience, Leading Edge Technology and Superior Technical Support, makes Bartec the clear choice in TPMS Tools and Solutions! Our activation tools help repair domestic and imported vehicles giving the technician critical information they need to repair TPMS quickly and accurately. Bartec is helping you to be successful in TPMS!
Baum Tools Unlimited, Inc.................... C1049
Autopart International....................... C1043
PO Box 5867 Sarasota, FL 34277 Phone: 941-927-1414 Fax: 941-927-1612 www.baumtools.com
Autoshop Solutions, Inc......................... C861
Baum Tools Unltd Inc has the most comprehensive “in stock” selection of OEM and aftermarket special tools for European Cars available anywhere in the world. With the addition of second warehouse we have more than eight thousand different items in stock. This makes Baum Tools a one stop shop for the European automotive repair and service specialist. Our brands include Stahlwille hand tools, Kukko pullers and our Baum tools branded tools.
192 Mansfield Ave Norton, MA 02766 Phone: 1-800-242-5700 www.autopartintl.com
942 Windy Road Apex, NC 27502 Phone: 888-847-7036 Fax: 919-342-6261 www.AutoshopSolutions.com
Autoshop Solutions is a company dedicated to the auto repair and auto collision industries. We offer internet marketing services, including award winning websites, custom SEO & SEM services, Social Media Marketing, Email & E-Newsletter Marketing & a Re-branding Package. Our 24 years automotive experience, 15 years internet marketing experience, and our reputation for great service and proven results is why we are the fastest growing internet marketing company serving the automotive industry!
CARS // 23
Business Consulting Options, LLC........ C942 7257 NW 4th Blvd. # 270 Gainesville, FL 32607 Phone: 352-327-4090 Fax: 866-404-1195 www.businessloanoption.com
Business Consulting Options, LLC. is a Direct Funder in the merchant cash advance industry. BCO provided advances to any company that accepts Visa / Master Card to process their accounts receivable. BCO also secures very low credit card processing rates for almost industry types.
12 Concorde Place Suite 800 Toronto, ON M3C 4J2 Canada Phone: 416-510-6763 Fax: 416-510-5140 www.bodyshopbiz.com
Po Box 26929 Raleigh, NC 27616 Phone: 919-573-3342 www.carquest.com
CDX Automotive......................................... C844 5 Wall Street Burlington, MA 01803 Phone: 800-832-0034 Fax: 978-443-8000 www.cdxauto.com
CDX Automotive, a division of Jones & Bartlett Learning, is the world’s leading provider of interactive and experiential automotive curriculum for light vehicle, medium/heavy truck, and bus technician training. Since 1994, we have set the standard for media-rich, online, and flexible automotive training programs that enhance instructional effectiveness, student engagement, and learning outcomes.
ContactPoint............................................. C868 321 N. Mall Drive Building R St. George, UT 84790 Phone: 866-468-0900 www.contactpoint.com
ContactPoint is the world leader in sales and customer service optimitics. Their patented technology records and scores customer phone calls so businesses hear what their customer hears. ContactPoint provides revolutionary training to teach businesses how to optimize calls, double sales and ‘wow’ customers. Serving the automotive industry since 2001, ContactPoint is on a mission to unleash the extraordinary power in every customer contact.
Customer Lobby........................................ C943 2030 Addison Street Suite 620 Berkeley, CA 94704 Phone: 510-230-0588 Fax: 94704 www.customerlobby.com
The Customer Lobby™ review management solution helps businesses in the automotive industry to generate more customers from the Internet. Our cost-effective solution is already working for more than 1,000 automotive businesses. Stop by our booth to get started on a free trial.
24 // CARS
EXHIBITOR LISTINGS
DamagedCars.com...................................C1042 7900 NW 154 St Miami Lakes, FL 33016 Phone: 877-877-7911 www.damagedcars.com/
DamagedCars.com is the on-line leader for purchasing damaged cars directly from vehicle owners nationwide and FREE of CHARGE. We buy cars with collision and mechanical problems “as is.” If you have a customer who may have a vehicle that they don’t want to repair or can’t afford to repair, let DamagedCars.com help you and your customer by providing a fast, easy, no obligation purchase offer through our website.
Demandforce, Inc..................................... C860 22 4th Street 12th Floor San Francisco, CA 94103 Phone: 800-246-9853 Fax: 415-532-2800 www.demandforce.com
Demandforce Auto is an online customer communication system that integrates seamlessly with your existing shop management system to send the right message to the right customer at the right time.
Educational Seminars Institute........... C865 2222 Emmett Ave. Simi Valley, CA 93063 Phone: 866-526-3039 Fax: 888-526-3259 www.esiseminars.com
Educational Seminars Institute (ESi); the forerunner in providing the independent repair shop with up to date full facility training for the management team & personnel. Throughout it’s 25 years in business training, ESi has been responsible for creating several innovative training programs including; Professional Business Development, Advanced Professional Business Development, Service Writers School of America, and In Shop Training and Support.
ETE REMAN................................................... C643 PO Box 240040 Milwaukee, WI 53224 Phone: 414-586-0777 Fax: 888-444-5735 www.etereman.com
Serving the automotive aftermarket for over 25-years, ETE REMAN continues to deliver the highest quality remanufactured transmissions in the industry. Each ETE REMAN transmission undergoes extensive computer-controlled dyno-testing and is backed by a “NO-HASSLE” 3-year/100,000 mile warranty. ETE REMAN stocks 4,000 units for 16,000 applications at strategic locations, offering fast delivery to AAMCO dealers throughout the United States. ETE Reman – Your “Better Than New” Choice!
FRAM/PRESTONE/AUTOLITE........................ C649 28399 Cedar Park Blvd. Perrysburg, OH 43551 Phone: 419-661-6876 Fax: 419-661-6767 www.fram.com
EXHIBITOR LISTINGS
CARS // 25
Gates Corporation................................. C1044
Mudlick Mail Company............................. C864
Repair Pal, Inc......................................... C744
1 out of 5 vehicles on the road needs a new belt. Make sure you’re the one who installs it. Understanding new belt technology is good business. Timely belt and tensioner evaluation and replacement benefits your customers, your reputation and profitability. In just 25 minutes you’ll learn about “Industry Changing” information from Gates that will increase your profits, eliminate comebacks as well as unneeded warranties.
Mudlick Mail Company is a privately held direct mail company that specializes in providing targeted direct mail to the auto service and repair industry. Mudlick Mail created a simple to implement flat fee / turnkey program that offers their clients a cost effective and measurable marketing vehicle to reach their best customers.
RepairPal is the leading consumer website for auto repair information and price estimates. RepairPal is developing a Top Shop network of the best independent auto repair shops in the country. We are looking for shops that do great work, charge fair prices and delight their customers. If your shop is interested in joining our network, please come to Booth C744.
National Processing Company.............. C869
Reynolds and Reynolds.......................... C945
5100 Interchange Way Louisville, KY 40229 Phone: 502-961-5200 Fax: 877-277-1975 www.npc.net
One Reynolds Way Kettering, OH 45430 Phone: 800-869-7998 Fax: 937-485-4006 www.reyrey.com
NPC is a leader in the electronic payments industry and is recognized for providing superior products and outstanding service to our merchant customers. From point-of-sale credit and debit acceptance to electronic check conversion, NPC’s industry-leading systems make it convenient and affordable for all types of businesses to process virtually every type of payment, confidently and securely.
Since 1927, Reynolds and Reynolds has been America’s leading source for document solutions and promotional items for the automotive and related industries. We offer a complete line of printed products created especially for ASA members. Your documents can be customized with your business name, address, phone number and branded with your company’s logo. We also market Static Cling Plus which is a very popular product among Service Professionals. For more information, please call 877-912-3651.
160 East Jackson Street Ridgeland, MS 31957 Phone: 601-853-0375 Fax: 601-853-0375 www.gates.com
Identifix..................................................... C845 2714 Patton Road St. Paul, MN 55133 Phone: 651-628-5728 Fax: 800-317-1674 www.identifix.com
Identifix® is a leading resource for vehicle diagnostics, repair and Factory Scheduled Maintenance information with their award-winning online tool, Direct-Hit™. DirectHit’s user-friendly database of vehicle symptoms, shortcut tests and confirmed fixes streamlines the traditional trouble tree diagnostic process by dramatically reducing the steps it takes to find the problem and the solution. This helps you fix vehicles faster, more accurately and with greater confidence than ever before.
K&N Engineering, Inc............................. C1045 1455 Citrus Street Riverside, CA 92507 Phone: 951.826.4000 Fax: 951.826.4003 www.knfilters.com
LEGALLY MINE.............................................. C651 P.O. Box 1629 Orem, Utah 84059 800-375-2453 Fax: 888-801-6454 www.legallymineUSA.com
2487 Cedarcrest Rd. Ste 612 Acworth, GA 30101 Phone: 866-794-0167 Fax: 678-290-0190 www.mudlickmail.com
Oilchangestickers.com.......................... C961 PO Box 33 Powder Springs , GA 30127 Phone: 770 4394242 Fax: 770-439-5532 www.oilchangestickers.com
R.O. WRITER................................................. C863 1300 Arlington Heights Road Itasca, IL 60143 Phone: 312-560-0423 Fax: 630-438-3313 www.rowriter.com
R.O. Writer Shop Management Software Introducing the most innovative tool set designed for automotive repair and tire shops that allow you to maximize profitability, manage expenses with minimal effort and run your business R.O. Writer “Smart”.
Mitchell 1.................................................. C944 14145 Danielson Street Poway, CA 92064 Phone: 858-937-5000 Fax: 858-391-5262 www.mitchell1.com
The Mitchell 1 family of products includes a complete line of integrated software tools designed to improve repair shop productivity. Mitchell 1’s OnDemand5 and Manager products now serve as the industry standard for innovative repair, estimating and management software. The Mitchell 1 Business Performance Services gives shop owners automated marketing solutions to improve bottom line profits.
Red Kap........................................................C742 545 Marriott Drive, Suite 200 Nashville, TN 37214 Phone: 615-565-5000 Fax: 800-877-8329 www.redkap.com
Since 1923, Red Kap has provided garments that stand the test of time - and rigors of a work week. All of our garments begin with materials designed to withstand the unique conditions of the automotive industry. Standing behind these quality products is the world’s largest automotive apparel company. Nobody beats our selection, service, quality and value.
6005 Shellmound St Suite 200 Emeryville, CA 94608 Phone: 866-514-1925 repairpal.com
Standard Motor Products, Inc............. C743 37-18 Northern Blvd. Long Island City, NY 11101 Phone: 719-392-0200 www.smpcorp.com
Standard Motor Products, Inc. (SMP) is a leading independent manufacturer and distributor of replacement parts for motor vehicles. We cover all makes and models – domestic and import, car and light truck, as well as new and old vehicles. Our products are sold throughout the U.S., Canada, Central and South America, Europe and Asia, by traditional warehouse distributors and auto parts stores, as well as major retail chains.
Web.com Group Inc................................... C760 19901 Southwest Fwy Sugar Land, TX 77479 Phone: 904-680-6600 www.web.com
Web.com is a leading provider of effective, turn-key web sites & online marketing solutions that work! We offer solutions tailored to the automotive service & repair industry which include everything you need for web success: A professional web site, online lead generation, Business Facebook, Mobile web site, multi-unit systems & more. Web.com takes the hassle factor from online success; we’ll take care of your web presence & online marketing needs allowing you to focus on your business.
26 // CARS
PRODUCT CATEGORY LISTINGS
PRODUCT CATEGORY LISTINGS
CARS // 27
Product Category listings This section is designed for the convenience of all CARS 2011 Exposition delegates shopping for a particular product or service. Exhibitors are listd under 36 different categories that best describe the products and services displayed in their booths. Simply locate the category of interest and visit those exhibitors listed.
A/C Compressor and Components
Education/Industry Training
Maintenance Product
Shop Accessories
Autopart International.................................................C1043
Automotive Training Institute.......................................C1050
Fram/Prestone/Autolite................................................ C649
Reynolds and Reynolds................................................ C945
Standard Motor Products, Inc........................................C743
CARQUEST Corp......................................................... C648 CDX Automotive.......................................................... C844
Marketing Services
Shop Management Software
ContactPoint............................................................... C868
ASA Automotive Systems LLC....................................... C843
ASA Automotive Systems LLC....................................... C843
Automotive Electronic Solutions/AES.............................C761
Educational Seminars Institute..................................... C865
Automotive Training Institute.......................................C1050
CARQUEST Corp......................................................... C648
Autopart International.................................................C1043
Standard Motor Products, Inc........................................C743
Autoshop Solutions, Inc............................................... C861
ContactPoint............................................................... C868
CARQUEST Corp......................................................... C648
Demandforce, Inc........................................................ C860
ContactPoint............................................................... C868
Mitchell 1................................................................... C944
Aftermarket Parts AutoZone.................................................................... C642 CARQUEST Corp......................................................... C648
Emission Products
FRAM/PRESTONE/AUTOLITE...................................... C649
Autopart International.................................................C1043
Demandforce, Inc........................................................ C860
R.O. Writer/Progressive Automotive Systems.................. C863
Gates Corporation.......................................................C1044
AutoZone.................................................................... C642
Mudlick Mail Company................................................. C864
Reynolds and Reynolds................................................ C945
K&N Engineering, Inc.................................................C1045
Standard Motor Products, Inc........................................C743
Repair Pal, Inc.............................................................C744
Standard Motor Products, Inc........................................C743
Facility Operations
Web.com Group Inc......................................................C760
Red Kap......................................................................C742
Original Parts Manufacturer
AutoZone.................................................................... C642
Reynolds and Reynolds................................................ C945
Automotive Electronic Solutions/AES.............................C761
Brake Repair Products
Filters
Autopart International.................................................C1043
Autopart International.................................................C1043
Payment Processing Service
AutoZone.................................................................... C642
AutoZone.................................................................... C642
ASA Automotive Systems LLC....................................... C843
Fram/Prestone/Autolite................................................ C649
Business Consulting Options, LLC................................. C942
Batteries
Consultants ASA Automotive Systems LLC....................................... C843
Financial Services
Automotive Training Institute.......................................C1050
Business Consulting Options, LLC................................. C942
Business Consulting Options, LLC................................. C942
Standard Motor Products, Inc........................................C743
Spark Plugs Autopart International.................................................C1043 FRAM/PRESTONE/AUTOLITE...................................... C649
Specialty Products DamagedCars.com.....................................................C1042 Red Kap......................................................................C742 Reynolds and Reynolds................................................ C945
National Processing Company....................................... C869
Tools
R.O. Writer/Progressive Automotive Systems.................. C863
Autopart International.................................................C1043
Power Train
AutoZone.................................................................... C642 Bartec USA................................................................C1048
ContactPoint............................................................... C868
Fuel Delivery Products
DamagedCars.com.....................................................C1042
AutoZone.................................................................... C642
Educational Seminars Institute..................................... C865
Fram/Prestone/Autolite................................................ C649
Publications
Standard Motor Products, Inc........................................C743
Baum Tools Unlimited, Inc..........................................C1049
Standard Motor Products, Inc........................................C743
Bartec USA................................................................C1048
Heavy Duty Truck Equipment/Product
Remanufactured Parts
Transmission Repair Products
ContactPoint............................................................... C868
CARQUEST Corp......................................................... C648
Automotive Electronic Solutions/AES.............................C761
ETE REMAN............................................................... C643
DamagedCars.com.....................................................C1042
Fram/Prestone/Autolite................................................ C649
AutoZone.................................................................... C642
Mitchell 1................................................................... C944
Demandforce, Inc........................................................ C860
K&N Engineering, Inc.................................................C1045
ETE REMAN............................................................... C643
Hybrid Repair Information Provider
Repair Information Provider
CARQUEST Corp......................................................... C648
ASA Automotive Systems LLC....................................... C843
Automotive Electronic Solutions/AES.............................C761
Bartec USA................................................................C1048
Identifix...................................................................... C845
Baum Tools Unlimited, Inc..........................................C1049
Mitchell 1................................................................... C944
Customer Service
Mitchell 1................................................................... C944
Dealer Management Software ASA Automotive Systems LLC....................................... C843 ContactPoint............................................................... C868 R.O. Writer/Progressive Automotive Systems.................. C863
Ignition Products
Autopart International.................................................C1043
AutoZone.................................................................... C642
Identifix...................................................................... C845
Fram/Prestone/Autolite................................................ C649
Mitchell 1................................................................... C944
Standard Motor Products, Inc........................................C743
Repair Pal, Inc.............................................................C744
Internet Products/Services
Rotating Electricals
ASA Automotive Systems LLC....................................... C843
Autopart International.................................................C1043
Identifix...................................................................... C845
Autoshop Solutions, Inc............................................... C861
AutoZone.................................................................... C642
Mitchell 1................................................................... C944
ContactPoint............................................................... C868
Diagnostic Software Automotive Electronic Solutions/AES.............................C761 Bartec USA................................................................C1048 Baum Tools Unlimited, Inc..........................................C1049
Dryers Standard Motor Products, Inc........................................C743
DamagedCars.com.....................................................C1042
Shocks
Web.com Group Inc......................................................C760
Autopart International.................................................C1043
Baum Tools Unlimited, Inc..........................................C1049 CARQUEST Corp......................................................... C648 Joseph A. Thomas, Ltd. dba Bad Dog Tools................... C842
Vehicle Repair Software ASA Automotive Systems LLC....................................... C843
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