• Commitment to individual and organizational efforts to: build respect, dignity, fairness, empathy, and compassion.
• Commitment to equitable treatment at all organization levels and throughout all programs.
• Committed to recovery-focused, traumainformed and person-centered care.
• Commitment to care, welfare, safety, security, and satisfaction of the individuals we serve and the employees who serve.
• We believe each person is unique and services should be based on needs and preferences.
• Commitment to engagement in community partnerships and whole health.
&
A MESSAGE FROM
OUR CEO
Our annual report is one of my favorite projects each year. At Aspire, we move fast and work hard, so it’s easy to get caught up in the momentum and not always pause to celebrate our successes. Taking the time to look back on the year reminds me why our work matters and always puts a smile on my face. Seeing the impact we’ve made together reinforces the good work happening across our organization every day.
In my 11 years with Aspire, there has not been a single year when we haven’t expanded our services. That’s an incredible accomplishment, especially considering that each year brings its own set of unknowns. What remains constant, however, is our commitment to listening and responding to the needs of the communities we serve.
This past year, we launched our Community Opioid Response Team, designed not only to educate our communities about the dangers of opioid use but also to respond in real time in the event of an overdose. The team focuses on connecting individuals to care when it matters most. Our Bridge Program strengthened our ability to deliver specialized care at the intersection of Behavioral Health and Intellectual and Developmental Disabilities (IDD). We also opened the Worth County Youth Clubhouse and revitalized our intensive substance use services, all direct responses to the needs voiced by our communities.
None of this would be possible without the dedication, compassion, and expertise of our incredible employees. Their commitment to our mission and to those we serve is the heart of Aspires success. I am deeply grateful for their hard work, resilience, and unwavering focus on making a difference every single day.
Thank you for your continued trust, partnership, and belief in Aspires mission. Together, with our staff, our partners, and our communities, we are making a meaningful difference.
With
Gratitude,
Dana P. Glass, LCSW Executive Director
Aspire
BHDDS
As an organization, we remain in a state of self-reflection, always looking for ways to improve both our internal systems and the experiences of those we serve. We hold ourselves to the highest standards of excellence as we lead our communities toward Health, Hope, and Recovery.
REBECCA “Faith” WOODHAM
This story demonstrates how recovery is not just about overcoming addiction. It’s about transformation, purpose, and the power of second chances to create lasting change in our communities.
FROM ROCK BOTTOM TO FOUNDATION: A STORY OF RECOVERY AND REDEMPTION
For years, I called myself “unique.” I did not want to be “normal” – I wanted freedom. With alcohol, I became the bold, brave, funny girl I thought I wanted to be. But what started as fun spiraled into 22 years of destruction. I lost contact with my oldest daughter, and my two younger girls went into foster care because I refused to get help.
Six months later, my youngest daughter was diagnosed with DIPG, a terminal brain cancer. The doctors said survival was 0%. I clung to my Bible, searching for the right words, but my life kept unraveling. God was drawing me in, but I was running. Finally, in complete desperation, I fell to my knees and cried out for Him to take it all away.
In that moment, His peace covered me.
It still took three more months before I collapsed into Aspire’s Crisis Stabilization Unit. When those doors locked behind me, I had never felt more free. Two weeks later, I learned my girls had been adopted. Six months into recovery, my youngest, Sarah, passed away. I was able to say goodbye after she had been unconscious for several hours, and I was invited to the service, but I did not make her obituary. Yet by the grace of God and the love of AA, I did not give up.
A NEW FOUNDATION
Almost 10 years later, I have a restored relationship with my oldest daughter, Ava. I am eagerly waiting for Emma to be old enough to make her own choices, trusting in God’s perfect timing. And God blessed me and my husband, Chris, with another daughter, Vera, who is now five.
FULL CIRCLE: FROM PATIENT TO PROFESSIONAL
The place that employs me today was also my very first step toward recovery – a step that changed the course of my life. Aspire did not just provide me with a quick place of refuge and send me on my way. Instead, they continued to extend their hand, providing me with a place of employment, a career, and a wonderful family! Because of that, my work is more than a job; it is a chance to contribute to society in a meaningful way. My personal experience allows me to meet new employees and those who have been here for a while exactly where they are and support them with understanding and compassion.
One of the greatest joys in my role is watching new staff members come in on their first day – often reserved, uncertain, and questioning if they belong –and then, within days, seeing them smiling, engaging, and finding their place. That shift happens because they feel accepted, believed in, and valued. Here, we are all on a level playing field, and my goal is for every staff member who walks through our doors to
know they can succeed and that I will always be there to support them!
THE RIPPLE EFFECT
The impact is a ripple effect: it begins with the compassion and care shown by our nurses, doctors, and staff, then extends outward, reaching families, friends, and communities, creating their own ripples as well. Over time, those ripples grow into waves of change – proof that light truly overcomes darkness. What an incredible privilege it is to be part of such powerful and life-giving work.
CONTINUING THE MISSION
Beyond Aspire, I am grateful to share my story at events and through service on the Board of The Anchorage, an affordable treatment center for men. The Anchorage is where my husband found freedom nine years ago – where he gave his life to Christ. Today, The Anchorage is building a women’s facility, and though my role may be small, I feel blessed to be part of that work.
Aspire BHDD (Albany Area Community Service Board) provides mental health, addictive disease, and developmental disability services to citizens of Dougherty, Baker, Calhoun, Early, Lee, Miller, Terrell, and Worth Counties.
OUR EXECUTIVE LEADERSHIP TEAM INCLUDES:
DANA P. GLASS, LCSW
Chief Executive Director
LISA OOSTERVEEN, LPC
Deputy Director
LEE PAVLIK
Chief Financial Officer
MARLISA BAILEY, CARES, CPS-AD
Director of Employee Experience & Change Management
We extend our heartfelt appreciation to Mrs. Evera Moye, who retired from our Board of Directors during Fiscal Year 2025 after twenty years of distinguished service, making her the longest-serving Chair in our organization’s history.
Throughout her tenure, Mrs. Moye exemplified visionary leadership, strategic acumen, and an unwavering commitment to our mission. Her guidance helped shape our organization’s growth, culture, and long-term success. Her legacy is reflected in the principles she championed and the enduring impact of her decisions. The foundation she helped build will continue to inspire and guide us for years to come.
We honor Mrs. Moye’s remarkable contributions and wish her every joy in this well-earned next chapter.
OUR BOARD OF DIRECTORS
As a public entity and instrumentality of the State of Georgia, Albany Area Community Service Board (dba Aspire BHDD Services) is governed by a Board of Directors appointed by the respective county commissions. Each county has one representative, with counties exceeding 100,000 residents eligible for an additional member. Dougherty, Early, and Terrell counties each appoint one extra representative to reflect their financial contributions. The Board oversees service delivery within the CSB’s boundaries, ensuring accountability and alignment with community needs. Members serve three-year terms and provide vital leadership in advancing Aspire’s mission.
RICHARD WARE, JR. CHAIRPERSON
Dougherty County
MIKE SABOT VICE CHAIRPERSON
Lee County
PAM CONNER SEC/TREASURER
Calhoun County
CLINTON JOHNSON
Dougherty County
MICHAEL FOWLER
Dougherty County
JEANETTE HENDERSON
Dougherty County
SHERIFF WILLIAM PRICE
Early County
JOYCE ALEXANDER
Early County
LEIGH RIBOLZI
Miller County
DOUG PATTEN
Terrell County
JUDGE CAROL SPEIR
Terrell County
DAN MILLER Worth County
MICHAEL HARRIS
MICHAEL’S JOURNEY
“Mike” is the proud father of two daughters, one of whom currently lives with him. He is also a grateful person living a life of recovery and has been sober for approximately five years! His story tells of many areas of personal growth since he has been attending the Terrell & Lee Program. His struggles began in infancy when he had to have his right kidney removed. Several years ago, Mike began struggling with his eyes and is now blind in one eye. “I just woke up one day and I couldn’t see out of one eye.”
Even still, he remains positive: “I just know I will see again.”
THE TURNING POINT
When Mike first began attending the day program, he would attend “here and there” and wasn’t taking recovery and positive change seriously. Mike was living with his mother and was surrounded by negative influences. When asked what pushed him to make a change, he stated, “I wanted to change because of my daughters.” So that was exactly what he began to do!
He started attending the Terrell & Lee Program daily and associating with positive people. He started listening to positive gospel music and becoming “a part of” recovery. For well over 10 years, Michael has worked on the work crews at the program and is currently transitioning into employment within the community! He is always lending a helping hand and enjoys fixing things. Mike has been the “go to” guy when the vans needed detailing.
INDEPENDENT LIVING SUCCESS
Mike no longer lives with his mother but enjoys independent living. Mike enjoys living independently, spending time with his daughter sitting on the porch together listening to the rain! Smiling, Mike recalls, “She doesn’t like it when it’s lightning, and I am there for her now.”
WORDS OF WISDOM
When asked what suggestions he would give to others who are struggling with addiction or making a positive change, he smiles gently and quietly replied,
NEW COPING STRATEGIES FOR
RECOVERY AND PERSONAL GROWTH
“When times get hard, I listen to my gospel music; it relaxes me.” Mike stated that he has a Bible app on his phone which reads to him. “I listen to soothing music that relaxes me and puts me right to sleep.”
FATHER-DAUGHTER SPOTLIGHT
Mike began to smile when asked about the relationship between him and his daughters now. “I have a good relationship with them now; we get along real good.” “I’m there for my daughters now.” Mike shared about his teenage daughter working at Piggly Wiggly and that both of his daughters played in the high school band. “I enjoy being present and going to see them play.” “We like to spend time laughing and talking together, and we really enjoy watching the rain together.”
PRODUCTIVE MEMBER OF SOCIETY
Mike just landed a job at McDonald’s in Dawson. He has shown responsibility by attending and completing the interview process. Mike came to the center dressed for success and attended orientation for the position with a smile, complete with a nice crisp uniform and freshly shaven face! “I feel good, great, and happy because I’m finally fixing to work!” Mike recalled job skills he has learned since attending the Terrell & Lee Program. “I’ve learned skills to help me keep this job while coming to the program.” Some of the new behaviors he remembered off-hand were: “not picking up anything that isn’t mine, not bothering or picking on other workers, and coming to work on time.”
JUST KEEP ON TRYING AND DON’T GIVE UP – GOD WILL NEVER GIVE UP ON YOU.
Intellectual/Developmental Disability (I/DD) TERRELL & LEE PROGRAM
Michael’s journey with the Terrell & Lee Program began multiple years ago, and the growth he has shown while attending the day program shouts “hope.”
ABOUT THE PROGRAM: The Intellectual/ Developmental Disability (IDD) Services Program offers comprehensive, community-based day and residential services for individuals diagnosed with intellectual and/or developmental disabilities who aspire to maximize their independence. The Terrell/ Lee location serves Terrell County, Lee County, and parts of Calhoun and Randolph Counties, providing nursing, supported employment, pre-vocational training, community access, and community living support.
The Terrell & Lee Program is part of the comprehensive IDD Services that operates in three locations, with the overarching goal of enhancing quality of life by facilitating community integration through expanded social networks, employment opportunities, and the development of new and existing natural support systems.
FISCAL YEAR 2025 ASPIRE INDIVIDUALS SERVED
BY GENDER
INDIVIDUALS BY GENDER
NEW PROGRAMS
CORE PROGRAM
PROGRAM OVERVIEW
COMMUNITY OVERDOSE RESPONSE & ENGAGEMENT
The CORE Program is a comprehensive community-based initiative designed to address the opioid crisis through immediate response, harm reduction, and recovery engagement services. Grant-funded by the Georgia Opioid Crisis Abatement Trust, CORE provides critical overdose prevention resources and connects individuals to life-saving treatment and recovery services.
FY25 PROGRAM LAUNCH & ACHIEVEMENTS
The CORE Program significantly expanded harm reduction outreach services throughout FY25, providing communitybased training and life-saving resources. The program distributed Narcan and Fentanyl Test strips while conducting educational outreach across Southwest Georgia.
COMMUNITY IMPACT
The CORE Program’s community engagement efforts have strengthened regional partnerships and enhanced access to harm reduction resources, directly supporting overdose prevention and recovery initiatives throughout our service area. “Anyone can refer someone post-overdose to the CORE program.”
FUNDING SOURCE
Grant funded by the Georgia Opioid Crisis Abatement Trust
New Community Partnerships
Established:
• Dougherty County EMS
• Phoebe Putney Memorial Hospital
• Department of Public Health (DPH) Training Programs Delivered:
• Overdose Awareness Education
• De-Escalation of Mental Health Crisis
• Science of Addiction Recovery
• Narcan Training (administration and usage)
• Overdose recognition and response training
• Fentanyl test strip distribution and education
Key Program Services:
• Post-overdose engagement and support
• Immediate crisis intervention services
• Community-based harm reduction outreach
• Referral coordination to treatment and recovery services
• Make a referral at: 229-430-1842
PROGRAM OVERVIEW
The Outpatient Adult Mental Health/Substance Use Program provides comprehensive services to adults experiencing mental illness and/or substance use issues who meet the Division’s Core Customer criteria. Through individual and family counseling, psychiatric treatment, case management, and peer support, we help individuals make meaningful choices about their recovery, develop their own definition of wellness, and function at their highest possible level within their community. Services address behavioral health concerns, provide education and skill-building, and equip individuals to thrive in their communities, with family education and support as essential components of care.
STRIVE
The STRIVE Substance Abuse Program is a comprehensive, multi-phase recovery program designed to support individuals in overcoming substance use disorders. Our goal is to provide participants with the tools, guidance, and peer support needed to foster long-term sobriety and improve their overall quality of life. The program consists of three phases, with each phase tailored to meet the needs of the participants as they progress through their recovery journey. The focus of the program is on active engagement, personal goal-setting, relapse prevention, and the development of a strong support network.
ACCOUNTABILITY COURT
SUPPORTED EMPLOYMENT
Supported Employment Services provide individualized support for adults facing employment-related challenges such as job loss, underemployment, or long-term unemployment. Designed for individuals with a goal of competitive employment in their Individual Recovery Plan (IRP), a proven approach that helps people with mental illness find and maintain meaningful work. Competitive employment refers to jobs in the community that anyone can apply for, including part-time, full-time, or self-employment opportunities that pay at least minimum wage with comparable benefits. The exemplary Fidelity rating for third consecutive year increased our services to 97% capacity.
Aspire is the treatment provider for two Accountability Courts – the Dougherty County Mental Health and Substance Abuse Treatment Court and the Pataula Accountability Court – which provide offenders the opportunity to pursue recovery instead of jail time. These courts follow a comprehensive model that combines supervision, drug testing, treatment services, and immediate sanctions or incentives, supported by a multidisciplinary team of judges, attorneys, and treatment specialists. Programs emphasize accountability through frequent testing, court appearances, and recovery meetings, while offering intensive treatment, case management, and community supervision. The Dougherty Court includes three tracks – Addictive Disease, Mental Health, and Co-Occurring – while the Pataula Court serves Randolph, Quitman, Clay, and Terrell Counties in Cuthbert and Early, Miller, and Seminole Counties in Blakely. Together, these programs support long-term recovery, reduce recidivism, and save taxpayer dollars.
TIFFANY WHIGHAM
There was a time in my life when hope felt like a distant star – visible to others, but unreachable to me. I was weighed down by addiction, isolation, fear, and the invisible battles of my mental health. Anxiety and depression had become constant companions, clouding my thoughts and convincing me that change wasn’t possible. Recovery seemed like something other people found, but not me.
THE TURNING POINT
Then, in February 2022, everything began to change. I came to Albany, Georgia, and found Aspire, along with a 12-step program that gave me a life I never thought I could even dream for myself. It all started with one text message I sent to a nurse friend in Alabama. With nothing left to lose, I reached out on the off chance she had a resource. Her reply changed my life. She told me about Aspire and urged me to go straight to The Change Center once I arrived in Albany.
I listened. When I walked through those doors, I felt something I hadn’t felt in years. For the first time, I felt safe. For the first time, I believed maybe things could change.
HEALING MIND AND BODY
Aspire didn’t just treat my addiction. They helped me begin healing my mind. Through counseling, peer support, and the compassion of people who truly listened, I began to understand my mental health challenges and learn tools to cope with them. They gave me the space to talk about what I was feeling without judgment and helped me see that mental
wellness is just as important to recovery as sobriety. Faith became a guiding light through my transformation. In my darkest moments, I leaned on prayer and spiritual reflection to find strength and clarity. Faith reminded me that I was never alone, even when I felt isolated. It gave me the courage to walk through the doors of Aspire, to trust the process of recovery, and to believe in a future I couldn’t yet see.
FACING UNEXPECTED CHALLENGES
Aspire and Touchstone became vital parts of my journey. While in long-term rehabilitation at Touchstone, I faced a challenge I never expected: I was diagnosed with breast cancer. Over the next few years, I went through a bilateral mastectomy and two reconstructive surgeries – all without narcotic medication, relying only on over-thecounter Tylenol. Later, I underwent total knee replacements on both legs, also without narcotics. These experiences reminded me that strength is not about avoiding hardship, it’s about choosing how to face it.
RESTORED RELATIONSHIPS
Recovery has also rebuilt a bridge to my family in California. Today, I share a thriving connection with them that I once thought was lost forever. One of the greatest gifts of this journey was being able to go on a family vacation to Alaska. Standing on a boat, surrounded by my loved ones, I watched whales rise from the water. That moment was filled with faith, love, and hope – gifts recovery and mental wellness have restored to my life.
FINDING HOME AND PURPOSE
I am originally from California, but now I proudly call Albany my home. The recovery, mental health care, and community I’ve found here at Aspire have become my family.
And now, one of the most meaningful parts of my journey is that I get to work for Aspire. I have the privilege of giving back what was so freely given to me and of walking alongside others who are where I once was. That is the greatest gift of all.
A NEW CHAPTER
Recovery is not the end of the journey, it is the beginning of a new chapter. For me, that chapter is filled with gratitude, resilience, family, mental wellness, and most of all, hope.
Hope once felt far away. Today, it lives in every step I take.
A YEAR OF GROWTH AND GRATITUDE
ACCOMPLISHMENTS
This year has given us so much to be grateful for, and we’re proud to reflect on the progress we’ve made together. While every day brings meaningful moments at Aspire, these accomplishments represent some of the standout achievements from 2025.
COMMITTED TO OUR PEOPLE: LISTENING, LEARNING, AND LEADING CHANGE
At Aspire, our commitment to Diversity, Equity, Inclusion, and Belonging (DEIB) extends far beyond policy statements. It’s woven into the fabric of how we operate and grow as an organization. We actively engage our workforce through comprehensive Stay and Pulse surveys that serve as vital listening tools for understanding and improving our employee culture.
Our Stay surveys, conducted by Marlisa Bailey, Director of Employee Experience & Change Management, provide deep insights into what keeps our talented team members engaged and committed to Aspire’s mission. Additionally, our regular Pulse surveys, administered by our Personnel Department’s Wellness Coordinator Sutton Bridges, capture real-time feedback on workplace experiences, organizational climate, and areas for enhancement. This employee-centered approach to organizational development ensures that every voice is heard and valued.
The impact of this commitment to employee feedback is remarkable: over 95% of the organizational improvements and cultural initiatives implemented over the past five years have originated directly from employee input and suggestions. This data-driven approach to employee engagement demonstrates our genuine dedication to creating a workplace where all team members feel valued, respected, and empowered to contribute their best work.
EXECUTIVE LEADERSHIP ACCOMPLISHMENT
DANA GLASS, LCSW, CEO/ EXECUTIVE DIRECTOR
• Board Leadership: Named Board Chair for AHEC (Area Health Education Centers)
• Professional Association Leadership:
• Secretary for GACSB (Georgia Association of Community Service Boards)
• Education & Individual Advocacy Chair for GACSB Association
• Healthcare Policy Involvement: Member of Behavioral Health Reform & Innovation Subcommittee, School-Based Mental Health Workgroup
EDWARD WILLIAMS,
CCO (COMPLIANCE)
• Appointed as Surveyor with Commission on Accreditation of Rehabilitation Facilities (CARF)
Through this continuous feedback loop, we’ve fostered an environment where diverse perspectives are not only welcomed but actively sought out, ensuring that Aspire remains a place where both our employees and the individuals we serve can thrive. Our DEIB practices aren’t just about compliance, they’re about creating a culture of belonging that strengthens our organization and enhances our ability to serve our community with compassion and excellence.
MARLISA BAILEY, CARES, CPS-AD, DIRECTOR OF EMPLOYEE EXPERIENCE AND CHANGE MANAGEMENT
Marlisa Bailey, Director of Employee Experience and Change Management, has achieved two significant milestones worth celebrating. She recently graduated with honors from Southern New Hampshire University, earning her Associate of Arts degree—a testament to her dedication to continuous growth and education. This accomplishment is made even more meaningful as Marlisa also celebrates 10 years of living in long-term recovery.
WORTH COUNTY YOUTH CLUBHOUSE BUILDING COMMUNITY
THROUGH INNOVATION
On January 17, 2025, Aspire proudly celebrated the ribbon cutting ceremony for our newest Youth Clubhouse facility, located at 502 Ashburn Highway in Worth County. This milestone event marked the expansion of our Youth Clubhouse network, which now serves young people across Dougherty, Lee, Early, and Worth Counties. The Worth County Youth Clubhouse represents Aspire’s continued commitment to bringing comprehensive behavioral health services directly to the youth and families we serve. By establishing this fourth location, we are eliminating transportation barriers and ensuring that young people in Worth County have convenient access to age-appropriate psychosocial rehabilitation services, peer support programs, and community integration opportunities.
COMMUNITY PARTNERSHIP AND SUPPORT
The ribbon cutting ceremony brought together community leaders, Aspire staff, board members, and local stakeholders who have championed youth mental health services in Worth County. The overwhelming support from the community underscores the critical need for accessible behavioral health resources for young people in rural Georgia.
EXPANDING OUR REACH FOR YOUTH
THIS STRATEGIC EXPANSION ALLOWS ASPIRE TO:
Provide localized services that understand the unique developmental needs of Worth County youth
Offer educational support, life skills development, and transitional age programming
Create a safe, welcoming space where young people can build meaningful peer connections
Deliver evidence-based, youth-focused programming
Support families and caregivers in the recovery process
The Worth County Youth Clubhouse embodies our “Live. Love. Learn. Lead.” philosophy, providing a foundation for young people to develop resilience, build independence, and achieve their personal recovery and life goals. This facility ensures that no matter where our youth reside within our eight-county service area, they have access to developmentally appropriate support and resources they need to thrive.
As we look toward the future, the Worth County Youth Clubhouse stands as a testament to Aspire’s unwavering dedication to expanding access to quality youth behavioral health services throughout Southwest Georgia.
CONGRATS – YOU GOT THE JOB!
WORLD KINDNESS DAY!
NEW PROGRAM LAUNCH: THE BRIDGE PROGRAM
Ashley, Jocelyn, and Tawanda have all gained employment with the continued support of the T&L program.
SUPPORTED EMPLOYMENT PROGRAM GROWTH
• Team Expansion: Added additional Employment Specialist
• Service Capacity: Increased from serving 40 to 60 individuals (97% capacity)
• Quality Recognition: Received Exemplary Fidelity rating for third consecutive year
Program Leader: Jennifer Stephens, LPC, DDP Mission: Connecting Care for Individuals with Dual Diagnoses
The Bridge Program serves individuals with cooccurring Intellectual and Developmental Disabilities (IDD) and Behavioral Health (BH) needs. Key services include:
• Comprehensive dual-diagnosis assessments
• Tailored care recommendations and planning
• Crisis service collaboration with specialized dual-diagnosis lens
• Access to licensed professional counselors specializing in dual-diagnosed individuals
• Integrated support bridging IDD and BH services
WHAT ARE THE REASONS YOU STAY AT ASPIRE?
It is Heart-work
VETERAN APPRECIATION
ANNUAL VETERANS DAY BREAKFAST
The Personnel Department hosted annual Veterans Day Breakfast honoring Aspire’s veteran employees, demonstrating organizational commitment to recognizing and celebrating the military service of team members
JOB FAIR PARTICIPATION FY25
Aspire personnel attended the following job fairs to recruit qualified staff and promote career opportunities:
• Albany Area Chamber of Commerce Biz Expo 2024
• Certified Peer Specialist Employment Expo at the All-CPS Workforce Conference 2024
• Sylvester-Worth County Chamber of Commerce Job Fair – February 28, 2025
• South GA Technical College Job Fair –March 6, 2025
• ASU All Majors Career Fair – March 27, 2025
• SWGA Regional Job Fair – April 17, 2025
• Sylvester-Worth County Chamber Business Expo – April 24, 2025
ACCREDITATION & CERTIFICATIONS
CURRENT ACCREDITATION STATUS
• CARF Accreditation: Currently in second year of three-year accreditation cycle with Commission on Accreditation of Rehabilitation Facilities (CARF)
• NADD Certification: National Association of Dual Diagnosis (NADD) certification obtained May 23, 2025, valid through May 22, 2028 (see page 38-39 for more info.)
RE-CERTIFICATIONS ACHIEVED
• CSU Re-Certification: Crisis Stabilization Unit received 2-year re-certification in September 2024
NEW MANAGEMENT APPOINTMENTS
• Trysh Fleuren (CPS-MH, FPM, CPS-AD, CAMS-1): CORE Team Lead
• Carley Watkins: MAT/RISE Team Coordinator (transitioned from Evolve Team Lead)
• Gwen Lacey: IDD T&L Community Support Day Coordinator
• Natalie J. Bjerregaard (LAPC, NCC): MC3 Coordinator & CSI Team Lead
• Meranda Bice (LPC): Western Counties Coordinator
• Meagan Orndorff: Practice Manager
• Latasha Sims: Assistant Quality Assurance Director (October 2024)
• Alisha Harris: Administrative Assistant to the BHCC Clinical Director
ARAD
The Georgia Council for Recovery hosted the 2025 Addiction Recovery Awareness Day (ARAD), a significant event aimed at uniting the state’s Recovery Community. The day brought together program participants, staff with lived experience, and stakeholders to recognize and celebrate the power of recovery in everyday life.
The Change Center is an addiction recovery support hub that serves the entire recovery community, honoring all pathways to wellness and ensuring everyone has the opportunity to recover. The center provides non-clinical, peer-led activities designed to engage, educate, and support individuals and families as they make the life changes needed to establish, maintain, and strengthen recovery. This community-based approach promotes self-advocacy, wellbeing, and independence, with activities tailored to each person’s needs and goals. Services include social support, recovery meetings, creative and artistic recovery programs, recovery-oriented training, connections to other services, and assistance in removing barriers to independence and sustained recovery.
FISCAL YEAR 2025 SUPPORT SERVICES
34,653
18
HOUSING SUCCESS SERVICE VOLUME
4 PEERS
35,000
COMMUNITY IMPACT peers secured employment obtained housing total supports Anniversary in February 2025 making it Georgia’s largest recovery event
MICHAEL COLEY VETERANS SERVICES began facilitating specialized veteran support groups Provided nearly Celebrated Recovery in the Streets event hosted over
ANNIVERSARY MILESTONE
6 YEARS
1,000 PARTICIPANTS
The Giving Tree Program is an annual holiday initiative led by The Change Center in partnership with community supporters. Now in its fifth year, the program identified 30 individuals from across the agency in need of a little extra holiday cheer. Each participant’s anonymous wish list reflects heartfelt requests that bring comfort and joy during the season. Through the generosity of sponsors, the Giving Tree fosters connection, gratitude, and community spirit, reminding us of the power of kindness and the impact of coming together to support those in need.
On September 21, the fifth annual Recovery in the Streets event brought more than 1,000 people to the Flint River Aquarium Plaza to celebrate National Recovery Month. Centered on the theme “Recovery is for Everyone,” the event promoted connection and hope through music, food, family activities, and community resources. In partnership with Albany State University and the Mobilized Recovery Day of Service, attendees also contributed to a campus food drive supporting students in need.
THE CHANGE CENTER CELEBRATES 6 YEARS OF IMPACT
This year marked the sixth anniversary of the Change Center, celebrating its continued dedication to supporting recovery and wellness in the community. Over the past year alone, the center provided nearly 35,000 recovery supports, demonstrating its lasting impact and reach. In March, the Change Center hosted a Self-Harm Awareness event featuring Michelle Cope and Michelle Bush of Yellow Elephant, whose insight and advocacy offered valuable education, resources, and hope for those affected.
On May 15, we hosted a Mental Health Lunch-N-Learn event aimed at fostering awareness and understanding of mental health issues within our community. This event provided valuable insights and practical strategies for managing mental well-being but also served as a platform for open dialogue and collaboration. We are proud to partner with Phoebe Behavioral Health to offer guidance and resources. Together, we are aiming to create a supportive environment where participants can learn, share experiences, and enhance their knowledge on mental health, ultimately promoting a healthier and more resilient community.
On December 2, 2024, The Change Center, in partnership with the Georgia Council for Recovery, hosted Fentanyl & Georgia: A Conversation at the Aspire Clubhouse in Albany. This was a vital forum addressing the state’s fentanyl epidemic. The event brought together law enforcement, healthcare providers, recovery advocates, and individuals with lived experience for an open, town hall–style discussion. Participants shared insights, asked questions, and explored community-driven solutions to the crisis in Southwest Georgia. More than a presentation, the event reflected Aspire’s commitment to fostering dialogue, reducing stigma, and connecting families to life-saving resources while advancing collaborative responses to the opioid epidemic.
PRIDE AWARENESS MONTH PANEL
On June 11, The Change Center hosted a Pride Awareness Month Panel at its 500 Pine Avenue location, creating a welcoming space for open conversation, education, and understanding. The discussion highlighted the importance of inclusivity and support for all individuals while addressing key issues surrounding pride awareness. Through honest conversation and shared experiences, participants helped strengthen connections, build empathy, and celebrate the diversity that makes our community stronger.
TRAINING & PROFESSIONAL DEVELOPMENT ACHIEVEMENTS
NEW TRAINER CERTIFICATIONS
• Karen Charles
Assessing and Managing Suicide Risk (AMSR) Trainer Certified
• Hollis Smith
Child & Adolescent Needs and Strengths (CANS) Trainer Certified
• Trysh Fleuren
Crisis Prevention (CPI) Trainer Certified
• Adriene Johnson
SOAR (SSI/SSDI Outreach, Access, and Recovery) Trainer Certified
• Michael Coley
SOAR Trainer Certified
COMMUNITY TRAINING & EMERGENCY SUPPORT
• Multi-Agency Training Host
Hosted DBHDD-provided IDD training on Dangerous Mealtime Practices, extending invitation to 3 outside agencies to enhance regional capacity
• Emergency Training Support
Stepped in to provide Crisis Prevention Institute (CPI) certification for approximately 200 staff members at an outside organization during organizational transition
• Cross-Training Innovation
Developed comprehensive training plan for cross-training between IDD and BH staff to enhance service delivery for individuals with dual diagnosis
PROFESSIONAL LICENSING & CERTIFICATIONS
• Faith Woodham SHRM (Society for Human Resource Management) Certified Professional
• Kaitlyn Norman Licensed Clinician
• Tanisha Ausby LPN to RN advancement
• Rhonda Griffin
CARES (Certified Addiction Recovery Empowerment Specialist) and CPS-AD certifications
• Patricus Leggett
CARES (Certified Addiction Recovery Empowerment Specialist) and CPS-AD certifications
• Robina Durham
DSP I (February 2025) and DSP II (June 2025) certifications, CPS-MH certification (March 2025)
LEADERSHIP DEVELOPMENT
• Alesha Burgman (Change Center Director)
Graduated from Leadership Albany Class of 2024
• IDD Stories of Hope added to New Employment Orientation
PROGRAM-SPECIFIC ACHIEVEMENTS
CRISIS SERVICES EXCELLENCE (BHCC/CSU)
• Quality Improvement
Achieved 50% reduction in overtime
• Accreditation Success
Scored 94 on ASO (Administrative Services Organization) audit
• Staff Development:
• Janeika Ellis earned master’s in clinical mental health and rehabilitation, advancing from clerk to clinician
• Kenyana Daniels graduated with Associates in Substance and Drug Abuse Counseling, transitioned from intern to full-time HST
CO-RESPONSE TEAM (REACH) IMPACT
• Team Leader: Tiesha Howard, LMFT
• Professional Presentations:
• Region 4 Training YYA (August 20, 2024)
• DBHDD Symposium: “Reach Your Full Potential with Co-Response” (October 9-11, 2024)
• Community Collaboration Roundtable (May 29, 2024) - hosted with YYA
OPERATIONAL EXCELLENCE
• Financial Operations Accounting team streamlined month-end processes across multiple programs and departments to meet DBHDD contract submission deadlines, representing significant agency-wide coordination and efficiency improvement
UGA TAP PILOT PROGRAM SUCCESS (PRIMUS RESIDENTIAL)
Direct Support Professionals completed DSP I and DSP II certifications with stipends:
• Additional Achievement: Patricus Leggett earned CARES and CPS-AD certifications
26TH ANNUAL GEORGIA ASSOCIATION OF CSB’S
In October 2024, the Georgia Association of CSBs welcomed over 200 attendees and 29 vendors to its annual Leadership Conference, a dynamic two-day event dedicated to strengthening leadership skills and board development across the state. Dana Glass, LCSW, CEO of Aspire BHDD, served as Education and Individual Advocacy Chair, spearheading the conference and ensuring a meaningful experience for all participants. Aspire’s commitment to leadership and advocacy was on full display, helping shape discussions that will impact communities across Georgia.
SELF ADVOCACY LEADERSHIP
Self-advocacy empowers individuals with developmental and intellectual disabilities to speak up for themselves and others, promoting choice, independence, and inclusion. Aspire has been an active part of Georgia’s self-advocacy movement since 2021, joining the Sangha Unity Network’s Uniting for Change initiative and becoming one of the first providers in the state to participate in its Learning Journey on personcentered supports.
Throughout November, selfadvocates at T&L, led by Kristian Sherman, showed initiative to give back to their community by hosting a can drive.
Since then, Aspire has helped grow the movement in Southwest Georgia. Selfadvocates Kristian Sherman and Fonda Davis, along with staff member Jennifer Stephens, serve on the Leadership Collective of Uniting for Change, sharing their experiences through conferences, webinars, and trainings statewide.
In May 2025, Aspire launched its own group, FOCUS on Self-Advocacy, led by Kristian Sherman, Fonda Davis, Krista Hindsman, and Juan Williams. With support from dedicated staff and allies, the group began by speaking at new employee orientations, sharing powerful stories of hope and empowerment. Aspire’s self-advocates continue to inspire others and strengthen the voice of selfadvocacy across Georgia.
WHAT ARE THE REASONS YOU STAY AT ASPIRE?
realplace
FOR SECOND CHANCES IN LIFE IN RECOVERY
Jenny Stephens, along with selfadvocates Kristian Sherman and Fonda Davis, attended a Leadership Retreat with Uniting for Change SelfAdvocacy Network where they created Power Portraits.
Self-advocates also made goodie bags for Caregiver Appreciation Month.
PLATINUM CERTIFICATION ACHIEVEMENT
Aspire advanced from Bronze to Platinum certification through Mental Health America’s Bell Seal for Workplace Mental Health. This is the highest level of recognition awarded. This achievement reflects a three-year effort led by Marlisa Bailey and underscores Aspire’s commitment to fostering a supportive, mentally healthy workplace. The Platinum designation positions Aspire as a leader in promoting employee well-being and organizational excellence.
STRATEGIC ORGANIZATIONAL IMPACT
By nurturing a supportive workplace culture and prioritizing employee well-being, strengthening professional development and inclusive practices, and expanding our youth engagement and community outreach, we continue to build a stronger, more impactful organization for those we serve. Together, these initiatives highlight our holistic approach to organizational excellence, advancing Aspire’s mission across key areas.
MENTAL HEALTH AWARENESS MONTH
To celebrate Mental Health Awareness Month, we launched a three-location awareness series on May 9th at the Good Life Peer Center. Featuring powerful stories from lived experience speakers, interactive wellness activities, and our Mobile Messages of HOPE banner, the series is designed to spark conversation, connection, and support across our community. Events continued at our Blakely location on May 22nd and concluded at 11th Avenue Outpatient on May 30th, strengthening our internal culture while reinforcing our ongoing commitment to mental health awareness and advocacy.
(emphasis on family engagement / hope for the future / connection / communication) Active Families Hope Huddles completed 22 32
CSB DAY AT THE CAPITOL
Aspire actively championed behavioral health advocacy throughout the legislative season. During CSB Day at the Capitol, CEO Dana Glass, LCSW, and a dedicated group of CSB leaders engaged with key state officials, including Governor Brian Kemp, state legislators, and DBHDD Commissioner Kevin Tanner. This provided an invaluable platform to advocate for community needs. Furthermore, Aspire’s strong showing at the Addiction Recovery Awareness Day (ARAD) amplified our voice and mission statewide.
WORK ANNIVERSARY CELEBRATION
In November, Aspire hosted two work anniversary celebrations to honor the increasing tenure and commitment of our staff. What began as a celebration for many new employees has evolved into a gathering where most honorees have been with Aspire for three years or longer. This year also marked a milestone leadership anniversary, with Aspire’s CEO Dana Glass celebrating 10 years of service in August 2024. These celebrations underscore our appreciation for the people who make Aspire’s mission possible.
YOUTH & COMMUNITY ENGAGEMENT
Aspire expanded its youth and community engagement initiatives this year through the successful Free Your Feels Teen Summit, coordinated by Adult Allies and Coordinators Marlon Jones, Marlisa Bailey, and Angie Williams. The peer-led event brought together more than 100 youth and caregivers for meaningful conversations about mental health, connection, and support. In addition, Aspire was selected as an exclusive project site in collaboration with the Morehouse School of Medicine, further strengthening its leadership and impact in youth mental health advocacy.
HONORING CAROLINE CHANDLER, LPC
A LEGACY OF COMPASSION AND LEADERSHIP
This year, we honor Caroline Chandler, LPC, whose unwavering dedication and visionary leadership have shaped Aspire’s IDD services since 2013. As Chief Clinical Officer for IDD, Caroline built a strong foundation of care, advocacy, and empowerment for those we serve. Her commitment to meaningful days and selfadvocacy transformed lives and elevated Aspire’s reputation across the state.
DBHDD BEHAVIORAL HEALTH SYMPOSIUM
The DBHDD Behavioral Health Symposium made its in-person return for the first time since 2019. Our Co-Response team and our PAC team from Youth and Young Adults were both on hand to lend their expertise to others statewide.
TOUCHSTONE GRADUATE
Caroline’s positivity, generosity, and support for her colleagues were hallmarks of her leadership. Even in the face of personal health challenges, her gratitude and resilience inspired us all. Though she will not be returning to Aspire, her impact remains deeply woven into our mission and values.
We extend our deepest thanks to Caroline for her years of service and wish her continued healing, strength, and peace. Her legacy will continue to guide us as we move forward.
RECOVERY IS
CREATING INCLUSIVE RECOVERY SPACES
In May 2025, Aspire took a significant step forward in our commitment to diversity, equity, inclusion, and belonging by hosting “Creating Inclusive Recovery Spaces: Fostering LGBTQ+ Inclusion & Belonging.” Marlisa Bailey (Administration) and Alesha Burgman (Change Center) coordinated. this transformative two-day training, facilitated by Danielle Bonanno of Inclusive Recovery Athens, brought together staff members from across our organization for meaningful conversations about creating environments where everyone feels seen, valued, and supported.
Over the course of two powerful sessions held at the Aspire Clubhouse, our team engaged in honest dialogue, interactive exercises, and collaborative activities designed to expand our understanding of LGBTQ+ inclusion and implicit bias. The training equipped our staff with practical tools and evidencebased strategies to better serve the diverse communities we work with every day.
What made this experience truly special was not just the content, but the willingness of our team to
show up authentically, ask difficult questions, and lean into uncomfortable conversations with grace and openness. Through small group discussions, personal reflections, and action planning exercises, participants developed concrete steps to foster greater inclusivity in their daily work.
This training exemplifies our One Aspire commitment to ensuring that every individual who walks through our doors – whether as a client, colleague, or community partner – experiences genuine belonging. As we continue building on this foundation, we’re proud to be an organization that doesn’t just talk about inclusion, but actively invests in the learning and growth necessary to make it a reality.
The impact of these two days will ripple throughout our organization for years to come, strengthening our ability to create recovery spaces where all identities are affirmed and celebrated.
CELEBRATING GROWTH, LEADERSHIP, AND EXCELLENCE
Latasha Clyde has transitioned into the new role of Assistant Quality Assurance Director. Her commitment and talents were particularly evident during the most recent external reviews, making her invaluable to her team in this new capacity.
Adriene (Angel) Johnson, Director of the Good Life Peer Center, attained her certification as a Psychiatric Rehabilitation Coordinator. This achievement further strengthens the Peer and Psychiatric Rehabilitation program’s ability to provide exceptional support to individuals.
Finally, Jennifer Stephens, LPC, Director of T&L, was accepted into the prestigious first DBHDD cohort for CBTAC. This unique opportunity will focus on an exciting expansion: assisting individuals on the planning list, age 26 and under, who seek to launch their own businesses. Ms. Stephens’s ongoing work has successfully strengthened Supportive Employment options in IDD services, and this program will further expand her impact.
HOMELESS COALITION
MLK DINNER
The annual Dr. Martin Luther King, Jr. Celebration Dinner at Albany State University’s West Campus Student Center was a powerful display of unity and service. The evening featured a fireside chat, musical performances, and presentations outlining future initiatives.
LEADERSHIP TRAINING WITH DR. YANICK HICKS
All managers attended a leadership training session, “Becoming a Leader of Influence,” led by Dr. Yanick Hicks. This program equipped our leaders with strategies to better inspire, empower, and drive positive change within their respective teams.
Aspire was well represented at the Homeless Coalition. REACH, Residential, Clubhouse, and Change Center all set up tables to provide outreach to individuals in our community. Our team is always quick to jump in and embrace this community!
SANWUN HEARN
FROM SILENCE TO SONG
When Sanwun first entered the Primus program in August 2023, his world was quiet. Limited to just five phrases and struggling with social connections, he would turn away when spoken to and had difficulty with community etiquette, often jumping on counters or taking items from shelves.
But the staff at Primus saw beyond these challenges to the potential within.
FINDING HIS VOICE
With a primary goal of expanding his social circle and engaging in enjoyable activities, Sanwun’s journey began with small, consistent steps. Staff adapted their approach to meet him exactly where he was, greeting him with warm smiles each morning and ending each day with kind farewells, never pressuring, always encouraging.
“Sanwun was very shy and would not interact with staff or other individuals,” recalls his support team. “When you spoke to him before, he would turn away and not even look at you or respond.”
Day by day, something beautiful emerged. The young man who once avoided conversation began to find his voice, developing a rich vocabulary to express his wants, needs, and feelings.
TRANSFORMATION IN ACTION
The change is most visible in Sanwun’s morning routine. Where he once entered quietly and sat alone, he now walks through the door with confidence, greeting each peer by name with fist bumps, hugs, and his trademark radiant smile.
“Now he speaks to his friends and tells staff exactly what he wants and how he feels,” his team shares with evident pride.
Sanwun has discovered the joy of helping others, eagerly assisting peers during lunch cleanup and spending time with staff in the office. His confidence shines brightest during karaoke and dance sessions, where his enthusiasm is infectious.
Perhaps most telling is his newfound independence: “He tells us ‘I’ll do it’ when he doesn’t want help from us,” a declaration of self-advocacy that represents so much more than declining assistance.
A BEACON OF HOPE
For staff at Primus, Sanwun’s transformation has been deeply rewarding. “He has a great big smile that staff love to see!” they share. That smile has become a beacon of hope, proving that with the right support, patience, and belief in human potential, profound transformations are possible.
Sanwun’s story continues to unfold each day – a powerful reminder that the best stories of hope are still being written. STORY OF HOPE
INTELLECTUAL AND DEVELOPMENTAL DISABILITIES (IDD) AWARENESS MONTH
March is Intellectual and Developmental Disabilities (IDD) Awareness Month, a time to recognize the contributions, strengths, and possibilities of individuals with IDD. Aspire is dedicated to fostering an inclusive environment where every person, regardless of ability, has the opportunity to reach their full potential.
Our IDD Team is running an awareness campaign: “The Power of Poss-ABILITY”. This really is a celebration of Poss-ABILITIES highlighting the amazing abilities of the individuals we serve. Their resilience and accomplishments remind us every day of the impact we can make when we focus on abilities rather than limitations. Let’s not just celebrate the incredible poss-ABILITIES within every person but make a commitment to continue working toward a future where everyone is valued, included, and supported.
WE WORE ORANGE MARCH 14TH FOR IDD AWARENESS
Part of this advocacy includes working with our county governments to proclaim March IDD Awareness month locally. Below is the group from CEM, with the Early County Commissioners and Board Member Sheriff Price, for the Early County Proclamation.
A NIGHT TO SHINE
Several individuals served through Aspire’s Intellectual and Developmental Disabilities (IDD) programs attended Night to Shine, a global celebration of inclusion and joy sponsored by the Tim Tebow Foundation and hosted locally by Byne Memorial Baptist Church. The event brought together hundreds of volunteers to create a red-carpet evening where every guest felt valued and celebrated. Aspire’s participants were even featured in the local paper, recognizing their excitement and participation in this unforgettable night dedicated to honoring individuals with special needs.
PSR/PEER PROM 2025: AN AFTERNOON OF CELEBRATION AND COMMUNITY
This year’s PSR/PEER Prom transformed an ordinary afternoon into an extraordinary celebration of resilience and joy. Participants experienced the full prom experience—selecting formal attire at the Change Center’s boutiquestyle Clothing Closet and receiving complimentary haircuts from local barbers who volunteered their time.
The afternoon radiated pure happiness as participants arrived dressed in their finest, posing for photos against our sparkling backdrop. The dance floor came alive with laughter and celebration as individuals navigating mental health and recovery challenges were honored for exactly who they are—valued members of our community.
This annual tradition represents more than an afternoon of dancing. It embodies our commitment to fostering dignity, self-worth, and connection—essential elements of recovery. The joy captured in these photos tells a powerful story: when we create spaces of acceptance and celebration, we empower individuals to see themselves as they truly are—worthy, resilient, and deserving of life’s special moments.
The PSR/PEER Prom reminds us that recovery includes not just skill-building, but also community, celebration, and the simple yet profound act of getting dressed up and dancing the afternoon away.
ASPIRE LEADERSHIP ACADEMY
In FY25, Aspire launched its first-ever Leadership Academy, a groundbreaking professional development initiative designed to invest in our workforce. Led by Lisa Oosterveen, LPC, Deputy Director, this six-month program began in February 2025, met monthly, and was open to all employees in good standing with supervisor approval. The Academy represented Aspire’s commitment to cultivating leadership skills across all levels of the organization and empowering staff to grow professionally while strengthening our capacity to serve our community. Building on this success, a second track specifically designed for managers launched in July 2025, further expanding leadership development opportunities across the organization.
178 YEARS OF SERVICE
With a combined 178 years of dedicated service, these remarkable employees exemplify what heartwork truly looks like: showing up day after day, year after year, transforming lives through unwavering commitment, compassion, and care for our community’s most vulnerable members.
SHARON SIMMONS
20 YEARS
BHCC
DORI WILLIAMS
20 YEARS ADMINISTRATION
WILLIAM MILLER 23 YEARS BHCC
SONYA TAYLOR 24 YEARS CYCLE REVENUE MANAGEMENT
Thank you Felicia Redding for 31 years of service.
HELEN JONES 30 YEARS ADMINISTRATION
KAMALA THORPEWILBURN 30 YEARS DOCO OUTPATIENT
FELICIA REDDING 31 YEARS IDD
2024 GEORGIA SYSTEM OF CARE ACADEMY (SOCA)
Aspire’s Youth and Young Adults team—Angie Williams, Nakesia Barnes, Brittany Craft, Hollis Smith, and Marlon Jones—presented at multiple workshops during the 17th Annual Georgia System of Care Academy, held June 26–28, 2024, at the Atlanta Evergreen Lakeside Resort in Stone Mountain. Centered around the theme Innovate > Integrate > Motivate, this year’s conference brought together professionals from across the state to share knowledge, inspire collaboration, and strengthen supports for youth and families.
CHILDREN’S MENTAL HEALTH AWARENESS DAY AT THE GEORGIA STATE CAPITOL
Clubhouse Manager Marlon Jones and two participants from our Evolve program represented our organization at Children’s Mental Health Awareness Day at the Georgia State Capitol. Joining hundreds of advocates on the Capitol steps, our team participated in ceremonies and the presentation of an official proclamation recognizing the critical importance of children’s mental health services. This experience empowered our Evolve participants to exercise their voices in advocacy and witness how community action creates positive change for young people facing mental health challenges.
YOUTH & YOUNG ADULTS
The Aspire Clubhouse once again hosted a successful Boo Bash, on top of placing 2nd in our Pumpkin Decorating contest. While they had a great event, they also advocated for Mental Health Awareness at the ASU Homecoming Parade. They walked with NAMI, in partnered support for raising awareness.
BLACK YOUTH MENTAL HEALTH FREE YOUR FEELS TEEN SUMMIT
Aspire, in partnership with Free Your Feels, hosted the Teen Summit on March 22, 2025, at the Aspire Clubhouse in Albany. We were elated that 80–100 teens gave up their Saturday to take part in meaningful mental health conversations, creative self-expression, and peer-led activities. The event also featured a Caregiver Café for parents and guardians, along with a Resource Village connecting families to local organizations supporting youth well-being.
ASPIRE PALOOZA 2025: BUILDING COMMUNITY THROUGH CELEBRATION
On May 3, 2025, Aspire hosted our signature community event, Aspire Palooza, at ASU West Campus, bringing together a multitude of families for an afternoon dedicated to Children’s Mental Health Awareness. This vibrant festival transformed the ASU West IM Field into a celebration of resilience, hope, and community connection from 1-5 PM.
The event featured carnival games, fair rides, live music, and interactive activities designed to reduce stigma around children’s mental health while creating joyful memories for families. Through partnerships with local organizations and sponsors, Aspire Palooza demonstrated our commitment to making mental health resources accessible and approachable for all families in our community.
This free community event exemplified our belief that supporting children’s mental wellness happens not just through clinical services, but through building strong, connected communities where families feel supported, celebrated, and empowered. Aspire Palooza continues to be a cornerstone of our outreach efforts, fostering dialogue about mental health in an environment of fun, acceptance, and hope.
A PRESTIGIOUS ACHIEVEMENT
NADD THREE-YEAR ACCREDITATION
ASPIRE EARNS HIGHEST LEVEL OF NATIONAL RECOGNITION FOR DUAL DIAGNOSIS SERVICES
In May 2025, Aspire BHDD Services achieved a remarkable milestone by earning full three-year accreditation from the National Association for the Dually Diagnosed (NADD) - the highest level of recognition available. Following a rigorous three-day on-site evaluation, Aspire demonstrated exceptional excellence in serving individuals with co-occurring intellectual/developmental disabilities and mental health needs.
Four Aspire programs earned this prestigious accreditation: Outpatient Mental Health Services, the Behavioral Health Crisis Center Crisis Stabilization Unit, three IDD Day Habilitation Centers (Primus, CEM, and T&L), and IDD Residential Services.
WHAT THREE-YEAR ACCREDITATION MEANS
Three-year accreditation is awarded only to programs that exceed NADD standards in critical areas including medication evaluation, holistic approaches, diagnosis protocols, treatment planning, crisis management, and evidence-based practices.
IMPACT ON SOUTHWEST GEORGIA
This accreditation validates what our community already knows: Aspire provides specialized, expert care that is rare in the behavioral health field.
Individuals with intellectual and developmental disabilities experience mental health conditions at rates 3 to 4 times higher than the general population yet often face significant barriers to receiving appropriate care. Aspire bridges this gap with comprehensive services that address the whole person.
The three-year accreditation provides families with assurance that their loved ones receive care meeting the highest national standards. It strengthens partnerships with healthcare providers who can confidently refer complex cases, and positions Aspire as a training and consultation resource for other providers across the region.
THE TEAM BEHIND THE ACHIEVEMENT
This achievement reflects the dedication of Aspire’s entire I/DD team, led by Chief Clinical Officer Caroline Chandler, LPC, and the collaborative efforts of clinical staff, direct support professionals, and administrative personnel. From direct care staff to executive leadership, every team member contributed to meeting these exacting standards. NADD accreditation is valid through May 2028 and represents an ongoing commitment to excellence. This recognition affirms what we have always believed: that individuals with intellectual and developmental disabilities deserve the same quality of mental health care as everyone else - care that is specialized, compassionate, and effective.
About NADD: Founded in 1983, the National Association for the Dually Diagnosed is an international not-for-profit membership organization that promotes understanding of and services for individuals with co-occurring intellectual/ developmental disabilities and mental health needs.
Aspire achieved outstanding ratings across all 18 evaluation categories, earning the highest rating of
EXCEEDS BEST PRACTICE STANDARDS
IN 14 CATEGORIES:
WHAT THE SURVEYORS FOUND
• Impressive Array of Services: Surveyors noted Aspire’s “impressive array of outpatient mental health services, including specialty groups and sub-programs which address systemic needs for individuals of all ages.” Programs including APEX, Clubhouse, Day Habilitation, THRIVE, ACT, Jail In-Reach, MAT, and Co-Response Services demonstrate Aspire’s commitment to meeting diverse community needs.
• Community Integration Excellence: The evaluation highlighted “extensive community integration and identification of ways to meet client needs within the community.” Aspire actively facilitates individual involvement in community events and selfadvocacy activities that enrich lives and add meaning.
• Specialized Dual Diagnosis Expertise: Surveyors specifically recognized the Bridge Dual Diagnosis Program and IDD Support Specialist Jennifer Stephens, LPC, whose work meets the complex needs of those with dual diagnoses.
• Evidence-Based Treatment: The assessment found that “interventions and supports offered by clinical and non-clinical staff alike are evidence-based and well indicated for the diagnoses listed for the person.”
• Comprehensive Peer Support: With 26 certified peer support specialists, including parent peer support staff, Aspire demonstrates deep commitment to recovery-oriented services that incorporate lived experience.
• Exceptional Medication Management: Surveyors praised Aspire’s “excellent policies for medication informed consent and self-administration protocols,” noting comprehensive, clear descriptions considerate of cognitive abilities, including use of pictorial cues.
• Staff Development and Leadership: The assessment recognized that “specialized skills and knowledge are apparent across many roles” and that “staff’s gifts and abilities are celebrated.” Surveyors noted leadership positions are often promoted from within.
• Trauma-Informed Approach: Aspire’s commitment includes critical incident debriefing teams and two-day person-centered thinking training that incorporates trauma-informed principles.
• Cultural Environment: Surveyors observed that “Aspire has an overall culture of inclusivity, positivity, and a familylike atmosphere. The employees are hospitable, welcoming, kind, and compassionate across the organization. Staff are approachable and helpful, from direct support staff all the way to members of the executive leadership team.”
• Rights and Dignity: The assessment praised Aspire’s documentation explaining rights of persons served, noting it “contains a thorough description for recipients” written in plain language, ensuring “true informed consent is gained from individuals.”
