GUEST SERVICES
Restaurant Reservations: For dining reservations at one of the Colonial Inn establishments............................................................Dial 551 Reservations are accepted for indoor dining only. Outdoor dining is first come, first served.
Telephone Calls: Phones are set for local calls only. There is no charge. Local.................................... Dial 8 + area code + number Room to Room Calls.................................................... Dial 0
Safety Deposit Boxes: We have a limited number of safety deposit boxes at the Front Desk to store your valuables at no cost.......................................... Dial 0
Tipping and Gratuities Guidelines: Sometimes our guests ask about local customs regarding gratuities. This is meant only as a guide. Restaurants/Wait Staff: 15–20% of the total check. Tips usually are not included, so examine your check carefully. Maid Service: $2 per night if you feel your room was well kept.
Security: Please do not use the deadbolt or security latch to hold your room door open, as this results in damage to the lock and door frame. Please use your security latch or deadbolt whenever you are in your room. Confirm the identity of individuals seeking to enter your room by looking through the peephole. For your safety, verify anyone claiming to be a member of hotel staff, such as maintenance, by calling the Front Desk......................................................................... Dial 0
TV Channels: Concord’s Colonial Inn is pleased to provide a wide variety of your favorite channels. Wake-Up Calls:............................................................. Dial 0 Website Address: Our website address is concordscolonialinn.com. Email may be addressed to colonial@concordscolonialinn.com. We will not open attachments from unknown sources.
Smoking: Concord’s Colonial Inn has a strict No Smoking policy. No smoking is permitted in any guest room or public space both inside and outside the property. If cigarette, cigar, marijuana, or smokeless tobacco products are detected in your room, there will be a charge up to $500 applied to your room account. 5
