thecoveoflakegeneva

Page 1


Welcome to The Cove of Lake Geneva

We’re delighted to welcome you! Whether you’re here for relaxation, celebration, or a little of both, we hope your time with us becomes part of your most cherished memories.

Each of our suites is individually owned and uniquely decorated, creating a one-of-a-kind stay every time you visit. Our team is committed to providing the highest level of comfort and hospitality.

If you have any questions, requests, or concerns during your stay, simply dial “0” from your room phone to reach the Front Desk—we’re here to help.

Thank you for choosing The Cove of Lake Geneva. We hope this visit is just the beginning of many more to come.

Warm regards,

Property layout

BANQUET SPACES / MEETING ROOMS

2-C Lakeshore Ballroom (2nd Floor)

3-A Promenade Ballroom (3rd Floor)

1-H Sandpiper Meeting Room 1-I Seagull Meeting Room

* Hours may be subject to change without notice due to weather or unforeseen circumstances.

1-E Fitness Center 24 Hours (1st Floor)

1-F Arcade 8:00 a.m.to 10:00 p.m. (1st Floor)

1-J Guest Laundry (1st Floor)

2G Tennis / Basketball / Pickleball (parking lot)

FOOD / DRINK

1-D Cabana Bar* 11:00 a.m. to 8:00 p.m. (Located by outdoor pool) AMENITIES 1-A Indoor Pool / Hot Tub 8:00 a.m. to 10:00 p.m. 1-B Outdoor Pool / Hot Tub* 9:00 a.m. to 9:00 p.m. (Enter through indoor pool) Cabanas (by outdoor pool)

2-D Cove Market Gift Shop24 Hours (No Alcohol Sales 9:00 p.m. to 9:00 a.m.)

2-E Cove Brew Cafe*7:00 a.m. to 11:00 a.m.

2-F Inside Entrance to Lake City Social

1-C Splash Shack* 11:00 a.m. to 8:00 p.m.

(Located in indoor pool)

The Cove is a 222-room, all-suite condominium hotel ideally located between the lake and the vibrant downtown district of Lake Geneva. Our spacious accommodations range from studio and one-bedroom suites to two-bedroom and loft-style layouts. Our suite includes a fully equipped kitchen, a cozy gas fireplace, and a private patio or balcony. Some suites feature a whirlpool tub, while others offer a walk-in shower.

You’ll find high-speed internet, a flat-screen television, and a queen-sized pull-out sleeper sofa in every suite for your convenience and comfort.

During your stay, enjoy our indoor pool, indoor hot tub, fitness center, and arcade. In warmer months, our outdoor pool, children’s pool, outdoor hot tub, and Cabana Bar are open for seasonal enjoyment. For dining, visit the Cove Brew Café or Lake City Social—both conveniently located in the lobby.

The Cove of Lake Geneva has banquet and meeting facilities that accommodate groups from 10 to 250 people. All meeting rooms include high-speed wireless internet and can be customized to suit your individual meeting needs. Professional catering can be provided by the Geneva Lakes area’s premier caterers. Choose from an assortment of plated meals or buffet arrangements that are prepared exclusively for your event. We will assist you to ensure every detail is communicated, confirmed, and delivered as ordered.

If you need additional information or have any questions, please do not hesitate to contact us by dialing “0” to reach Guest Services.

111 Center Street • Lake Geneva, WI 53147

Toll Free: (800) 770-7107 • Local: (262) 249-9460

info@coveoflakegeneva.com • coveoflakegeneva.com

Hotel Services

CABANA BAR

The Cove’s Cabana Bar is open seasonally. Conveniently located in the outdoor pool area. Open 11:00 a.m. to 8:00 p.m.

COVE BREW CAFÉ

Cove Brew Café is located in the Lobby (Second Floor). Open 7:00 a.m. to 11:00 a.m. Please contact the Front Desk for information.

THE COVE MARKET

Located next to the Front Desk area. Open 24 hours. The shop has personal items, souvenirs, grocery items, soda, juice, water, candy, and more. Alcohol sales are 9:00 a.m. to 9:00 p.m.

SPLASH SHACK

Located on the First Floor, inside the indoor pool. Sells water, snacks, and pool supplies. Open 11:00 a.m. to 8:00 p.m.

BANKING SERVICES

In need of quick cash? There is an ATM in the Lobby.

BANQUET AND CONFERENCE FACILITIES

We are proud to offer the Promenade Ballroom and The Lakeshore Room, both located at the east end of the building. We are ready to meet with you or a representative of your company to assist in planning your next meeting or event. For more information, contact sales@coveoflakegeneva.com.

CATERING

Our professional staff offers an exquisite array of menu choices for your business meetings and banquets. We are ready to meet with you or a representative of your company to assist in planning your next event Dial 184

CHECK-IN/CHECK-OUT

Check-in time is 4:00 p.m. Check-out time is 11:00 a.m. Express check-out is available. For later check-out, please contact the Front Desk Dial 0

CREDIT CARDS

We accept American Express, MasterCard, Visa, and Discover.

DO NOT DISTURB POLICY

Our Housekeeping staff is instructed not to enter a guest room with a “Do Not Disturb” sign on the door. If you would like your room serviced, please be sure to remove the “Do Not Disturb” sign from your door before exiting your room.

EMERGENCIES

Call the Front Desk ........................................... Dial 0 Call directly ................................................... Dial 911 Non-emergency ................................... (262) 248-4455

EXERCISE FACILITIES

Guests must be at least 16 years old to use the fitness facilities. Open 24 hours a day. Located across from the indoor pool area.

FRONT DESK

For information ................................................. Dial 0

GAME ROOM

Located across from the indoor pool area. Open 8:00 a.m. to 10:00 p.m.

GUEST LAUNDRY

Coin-operated washers and dryers are located on the First Floor across from Suite 128. $2.00 each. Open 8:00 a.m. to 10:00 p.m.

HOSPITALS

Aurora Lakeland Medical Center W3985 County Road NN, Elkhorn (262) 741-2000

Mercy Walworth Hospital and Medical Center N2950 WI-67, Lake Geneva (262) 245-0535

Hotel Services

HOUSEKEEPING

We supply pillows (synthetic) as well as extra toiletries, hangers, linens, towels, and blankets ................. Dial 0

IRON AND IRONING BOARD

Stored for your convenience in the closet.

KEYCARD

If you lose your keycard, please notify the Front Desk immediately so that a new one may be issued. Guests must have an ID to receive a new keycard. Please return your keycard to the Front Desk upon check-out.

LOST AND FOUND

Please contact the Front Desk for any items that you have lost or found; they will direct you to the proper department ........................................................ Dial 0

MEETING ROOMS

Meeting rooms are available. To make arrangements, please contact our Sales Department ............. Dial 394

PARKING

Parking permits will be provided upon check-in. Permits should be placed on the right side dashboard of vehicle. Ticketing and towing will be at guest’s expense. Always lock your vehicle and do not leave valuables inside. The hotel cannot be held responsible for lost or damaged items left in vehicles. Trailer parking is available on property for $50 per day.

PETS

Service animals only.

PLACES OF WORSHIP

Anchor Covenant Church 1229 Park Row, Lake Geneva (262) 903-6888

anchorcovenant.org

First Evangelical Lutheran Church 1101 Logan Street, Lake Geneva (262) 248-3374 firstlutheranwels.org

Holy Communion Episcopal Church

320 Broad Street, Lake Geneva (262) 248-3522

Immanuel Lutheran Church

700 N. Bloomfield Road, Lake Geneva (262) 248-4211 immanuellakegeneva.org

Lake Geneva Bible Chapel

501 W. South Street, Lake Geneva (262) 248-8414

Lake Geneva United Methodist Church

912 Geneva Street, Lake Geneva (262) 248-4114 lakegenevaumchurch.org

St. Francis de Sales Church

148 W. Main Street, Lake Geneva (262) 248-8524

sfdslg.org

POOL/WHIRLPOOL

The pool area is located on the First Floor at the west end of the building. Hours for our guests are between 8:00 a.m. and 10:00 p.m. seven days a week. Please do not leave children under the age of 18 unattended. Outdoor pool hours vary.

VENDING & ICE MACHINES

Soft drink machines are located outside Suites 146, 251, 351, and 451. Ice machines are located outside Suites 116, 146, 219, 251, 319, 351, 419, and 451.

VOICE MAIL

Your telephone is equipped with voice mail. Press the Voice Mail button or *3931. The password is 1111. Please contact the Front Desk if you need assistance accessing the voice mail system.

WAKE-UP SERVICE

You can use the button on your phone to set a wakeup call. Press the button and follow the prompts.

Internet, Telephone, and TV Channels

INTERNET ACCESS

Wireless internet access is available at no charge. A dataport is located near one of the guest room telephones. It is an orange-colored jack.

WIFI PASSWORD

Our WIFI password: lakegeneva

TELEPHONE

To access an outside line, please dial 9 + number. Room to Room

Directory Assistance: You can reach Directory Assistance at no charge by calling 1-800-373-3411

Long Distance: You have the right to reach other long distance carriers, you can do so by using another carrier’s dial access number. Please contact your long distance carrier for further assistance.

Direct any complaints to: Federal Communications Commission online at consumercomplaints.fcc.gov where you can file a complaint Telecommunications Services are provided by Advanced Voice Services LLC, 1209 S 4th Street, Suite B, Springfield, Illinois 62703 - (855) 201-0218

TV CHANNELS

An in-room TV Guide is provided for our guests. Please use the guide button on the cable remote control to access a current listing of channels.

Area Attractions

CONVENTION & VISITORS’ BUREAU

Visit Lake Geneva Lake Geneva, WI • (800) 345-1020 • visitlakegeneva.com

Walworth County Visitors’ Bureau Elkhorn, WI • (800) 395-8687 • gowalco.com

MUSEUMS

Geneva Lake Museum of History

255 Mill Street, Lake Geneva, WI • (262) 248-6060

A diverse collection of artifacts and memorabilia donated by civic groups and individuals. Yachts and nautical vessels, North Western Railway, the private mansions, Frank Lloyd Wright’s “Geneva Hotel,” Yerkes Observatory, Andy Gump, Potawatomi Indian lore, the historic Riviera, and, of course, the lake.

Webster House Museum/Walworth County Historical Society

9 E. Rockwell Street, Elkhorn, WI • (262) 723-4248

Home of Joseph Webster–composer of Sweet By-and-By–plus carriage house and mounted bird collection. Guided tours. Admission charged.

Yerkes Observatory

373 W. Geneva Street, Williams Bay, WI • (262) 245-5555

Largest refracting telescope in the world.

East Troy Electric Railroad

2002 N. Church Street, East Troy, WI • (262) 642-3263 • easttroyrr.org

Historic trolley railroad.

WALKING/BIKE TRAIL

Lakeshore Path

The entire 21-mile shore path of Geneva Lake is accessible to the public. By hiking along the shore, today’s residents and visitors are able to get a glimpse of the beauty originally discovered by Chief Big Foot and his band of Potawatomi Indians when they named the area “Kishwauketoe” meaning “clear or sparkling water.” Biking also available; contact Convention & Visitors’ Bureau for more information at (800) 345-1020.

The Cove of Lake Geneva Guest Directory is located online. Scan the QR code or enter the website below.

Each ad in the Recommended Businesses section links to the business’s website.

issuu.com/asj-publishing/docs/thecoveoflakegeneva

Step into a world of elegance and tranquility at Lake Geneva’s premier luxury salon and spa. Nestled in the heart of downtown, our serene retreat offers the ultimate self-care experience— where beauty meets relaxation.

Indulge in Our Signature Services:

• Rejuvenating Massages to melt away stress

• Glowing, customized Facials for radiant skin

• Elegant Manicures & Pedicures to pamper your hands and feet

• Expert Hair Services—from cuts and color to full transformations

Whether you are preparing for a special event or simply treating yourself, our skilled professionals are here to help you look and feel your absolute best in a luxurious, calming atmosphere.

www.jasminesalonspa.com

Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.