Artisans Bespoke Jewellers Borboleta Collection Look Book - October 2022

About Artisans Bespoke Jewellers

Artisans Bespoke Jewellers is an accredited Australian Made jewellery manufacturer based in Paddington, Brisbane. Led by Tammy Keers, our team have over 100 years of collective experience. We take pride in our ability to manufacture onsite, using traditional techniques to create bespoke pieces featuring our love for Art Deco style - with a modern twist!

We are passionate about natural, coloured Gemstones and Diamonds which are featured in our original designs. Bright and individual, these beautiful gemstones are as effervescent as the nature of our team. A distinctly welcoming environment is at the forefront of the Artisans Bespoke experience, providing the most personalised service every step of the way.

A local business to Paddington since 2004, Artisans Bespoke Jewellers is grateful for the support of our local community. We are proud to be the family jeweller for our clients.

Handcrafting sentimental pieces complete with your very own unique style is a feeling so special - we simply adore being a part of! We look forward to your visit instore or book a bespoke design consultation with our team today!

Tammy Keers

From our workshop in Paddington, Queensland I am excited to bring you our latest Artisans Bespoke Jewellers Look Book!

Our Team has worked incredibly hard to deliver the world class pieces on the following pages. Each piece is truly one of a kind.

Telling stories through coloured gemstones in the Art Deco style continues to bring me so much happiness and joy! I sincerely thank and have the utmost gratitude for our loyal clients both near and far for supporting our unique and creative vision.

I hope our latest collections delight you as much as our team has enjoyed creating them. Our team are thrilled to welcome you instore to view and try on our new pieces or to design something bespoke all in the comfort of our magnificent showroom soon!

Love, Tammy Keers

TDW: Total Diamond Weight

Artisans Bespoke Jewellers Timeline

1994-2002

Tammy studied Bachelor Jewellery Design and Jewellery Apprenticeship

2002

Tammy took a leap of faith and set up a workshop in her garage

2004

Tammy opened her first tiny boutique on Latrobe Terrace, Paddington called "Artisans Gems and Jewels"

2006

Relocated to 2/169 Latrobe Terrace, Paddington

2019

Relocated to 98 Latrobe Terrace, Paddington and renamed the business to "Artisans Bespoke Jewellers"

Borboleta

The work of Artisans Bespoke Jewellers is synonymous with unique storytelling through coloured Gemstones and Diamonds. Infusing symbolic elements in nature with precious metal artistry, Tammy wished to create a necklace that would challenge her team and become the hero of our entire spring collection.

Inspired by our signature Bubble Collection and iconic Garden of Flowers Ring that was custom made for a special client, floral clusters of brightly coloured gemstones weave throughout this magical necklace. Majestic butterflies dance and intertwine with the colourful garden, conveying precious symbols of transformation, hope and peace.

Our most remarkable Borboleta Necklace, testament to the design and technical abilities of the Artisans Bespoke Jewellers Team, is a wonderment of natural coloured gemstones and jewellery manufacturing. Magical diamond encrusted Butterflies float amongst boldly coloured gemstones of fancy. Sapphire, Spinel, Garnet and Tanzanite create glorious clusters of colour, a delicious and original feast for the eyes. A soiree of scrollwork and Art Deco highlights abound Borboleta.

Borboleta

The Borboleta collection expanded to include Drop Earrings. The Borboleta Earrings feature a cascading cluster of bodacious colour. An extraordinary combination of eleven coloured gemstones featuring Spinels, Sapphires and Garnets brilliantly flowing towards the delicate Butterflies perched playfully at the bottom.

As each element of the necklace came together, excitement within the Workshop also grew. However, our showstopper still remained without a name.

In a moment of true serendipity, it was Tammy’s little boy Charlie who went on to name this Collection as he was learning Portuguese.

“Borboleta” he exclaimed as he pointed to a painting of a Butterfly on the wall at home. Intrigued, Tammy asked, “What is Borboleta, my darling boy?”

“Butterfly, Mummy”, accompanied by a smile that lit up the whole world.

Through the eyes of a child, we named our collection ‘Borboleta’.

kaleidoscope of coloured gems. Forming a striking cluster around one side of the pear Mandarin Garnet is a fun and vibrant array of gemstones including Spinels, Sapphires, Garnets and Diamonds. White Gold delicately highlight this beautiful cluster, symbolising precious butterfly wings.

In true Artisans Style, the delight does not stop there! Turn the Borboleta Ring upside down to find the sweetest Butterfly residing underneath. Miniature delights in precious metal bringing the utmost of joy to the wearer and those appreciative of fine jewellery artistry alike.

Cindy's Garden of Flowers Ring

Cindy found being very open with Tammy about her emotions and what the ring represented made the design process very easy. “I think this ring really came about, in design by being completely honest with my feelings. I was pouring all my grief into my garden which was lovely. Where some may see the sad closure of a marriage, I saw this as a fabulous and a happy joyous beginning of something new. Together we were on the same page, and she understood me.”

A choice was made to remodel seven rings along with some old jewellery, remove the diamonds and create something new. Inspired by the love of her garden, coloured gemstones such as Hot Pink Spinels, Ceylon Sapphires, Tsavorite Garnets were added and featured a mixture of yellow and white gold.

Gift for Dimity Dornan (AO) - Hear & Say

"It was truly an honour for the Artisans team to be commissioned to design and handmake something special to celebrate the life's work of Dimity Dornan (AO), who is the Founder and Executive Director of Hear and Say. Hear and Say are the world-leading experts in hearing, listening and spoken language therapy.

We were inspired by the Hear and Say logo and incorporated the butterfly and brand colours into her bespoke transitional Pendant/Brooch piece. The butterfly symbolises transformation and hope, which is what Dimity has achieved for many lives whom she has changed greatly.

Her piece was crafted in 18ct White Gold with Blue Ceylon Sapphires of different tones and Diamonds set in the butterfly’s body and wings. On the reverse of the pendant/brooch is the Hear & Say Logo in Rose Gold along with an accent feature on the chain in the shape of a paper scroll with ’30 Yrs’ hand engraved." - Tammy Keers

Influenced by the Rene Lalique’s Dragonfly Corsage (circa 1897-98), our Jeweller Kathy designed and handmade the Dragonfly Lady in 18ct Yellow Gold. Taking 80 hours to carve in wax with painstaking attention to detail, and another 40 to complete and set the gemstones, the intricacies within this piece are truly a sight to behold.

Set with Purple and Green Sapphires and highlighted with Diamonds, this unique piece can be worn as a pendant or as a brooch with double pins positioned at the back.

The Dragonfly Lady has been designed with a bionic head, a female torso, scorpion legs and the tremendous articulated wings of a dragonfly.

"This piece took 2 weeks to design and manufacture and it was such a joy to see my vision come to life. It was a labour of love and one that I hope to see passed on from from generation to generation to admire." - Kathy

Transitional Piece: Dragonfly Lady

Bubbles

Our signature Bubble designs were inspired by the combination of various diamonds and gemstones from our clients' collection that are transformed into one new piece.

Pink Spinels & Diamonds

Dusty Pink & Mauve

Frozen Colours

Lemons & Peonies Colours

Fruit Salad Colours

Blue Sapphire & Diamonds

Diamonds

Parti Sapphires & Diamonds

Tanzanites, Sapphire & Diamonds

Parti Sapphires & Diamonds

Angelique: Aurora

Named after the striking natural phenomenon of red or green streamers of light in the sky near the northern or southern magnetic poles. Aurora is unmatched in her vibrancy - the brightest colourway of Zircon, Rubellite, Sapphire, Garnet and Diamonds create a fire of electrifying colour! Magnetising to the eye and captivating of attention she is spectacularly bright and brilliant, she is Aurora!

Angelique: Astrid

Astrid is an exceptionally beautiful colourway featuring subtle, yet striking hues of Purple, Blue and Pink. Delicate design allows for colour to be the hero and wow, does she deliver! Featuring an array of natural gemstones, Astrid is a vivid modern cluster of colour highlighted with fresh and bright White Gold and Diamonds. Tanzanite and Sapphire marquise shapes are resplendent as they dance in the light of their divinely beautiful surrounds.

Angelique: Alexis

Alexis was inspired by the Greek word “Alexo” meaning “protector”. Her wings majestic and scintillating in the light. Marquise and brilliant cut Diamonds totalling 1.45ct form distinct angel wings in the radiant Alexis Ring. The subtle space created between each wing coming together, symbolic to the wearer as a centre of unity and focus.

The Alexis Earrings and Pendant are delicately designed to reflect light, creating movement through each facet. Combined with the subtle simplicity of White Gold, minimalistic handmade settings ensure security and maximum brilliance. Alexis is a fresh new look for classic Diamond earrings and pendant styling.

Willowbrook

Falling leaves of Autumn was the inspiration Tammy drew from for this collection. A step back in time to a childhood memory, walking through Botanical Gardens with Family. As Autumn progressed the leaves changed colour through the season, displaying a myriad of hues. This wondrous selection of colour features various cuts of Spinels and Sapphires handset in the ever complimentary tone of 18ct Rose Gold.

Each piece in the Willowbrook Collection exhibits a focal centre stone depicting the heart of the Family Unit. These exquisite and hand selected gems create the base of which the Autumn leaves radiate. Harmonious elegance abounds in these meticulously handmade pieces.

A sentimental story told through coloured gemstones. “Coloured Gemstones just make me happy”, Tammy exclaimed when describing the collection. "There is something very special about the process of selecting gems for this range, I had a strong desire to choose unexpected colour combinations. Our Team of onsite Jewellers again eclipsed expectation and hand on heart this range is truly special to me”.

"As elements of my Family and Nature inspire our Willowbrook Collection, I look forward to hearing how these modern family heirlooms become part of your story."

Our Artisans clients S&K fell in love with our Willowbrook collection and had a bespoke ring made in our signature Willowbrook colour palette with a stunning Green Tourmaline cushion cut centre stone with an intricate halo of Sapphires and Diamonds.

Lemons & Peonies

A brilliant Heliodor of 4.34ct is the statement gemstone in the Lemons and Peonies Ring. It is encircled with soft pastels and vivid pinks of over 1.00ct expertly selected Spinels. Exquisite brilliant cut Diamonds complete the cluster, with one on each side of the Lemon coloured Heliodor, a vibrant yet classic design that's abundant of personality - a distinct quality in every Artisans Design piece.

Synonymous to Tammy’s Design Philosophy is her unique ability to create versatile pieces bespoke to every client. Transitional Earrings allow the wearer versatility, a Statement Drop with the ability to transform into eye catching elaborate smaller pieces. Just the right amount of Yellow, White and Rose Gold precisely secure each stone; pieces destined to become family heirlooms, composed and inspired by nature's blooms.

A bold selection of gemstones that tell the stories of blooms in spring, the Lemons and Peonies Pendant feature a sublime cushion Amethyst chosen by Tammy. Surrounding this vivacious gem are the happiest of hues including yellow and pink Sapphires – golden and of vivacious pink to the eye. The sweetest shade of Morganite in a teardrop stone cascades from this extraordinary piece, finalising this superlative collection.

Jardine

The rich green Gardens of Versailles so eloquently provided inspiration for the exquisite Jardine Collection. Paying tribute to the French word for garden –"jardin", each acclaimed piece exhibits the incomparable vitreosity of Green Tourmaline. Designed with consummate elegance in the Art Deco Style - 18ct White Gold and Diamonds enhance these sublime green gemstones in one of Tammy’s finest collections to date.

Jardine is radiant, captivating of attention, a shade of green so distinct, her clarity unrivalled. Central to the collection is the Jardine Ring, featuring a 3.91ct cval cut Green Tourmaline surrounded by our signature Artisans Diamond leaf halo detail. Masterfully set Diamonds brilliantly scintillate, positioned impeccably with exquisite basket settings intrinsic to this formidable design.

Bold geometricity in Art Deco style harmoniously unite in our matching Jardine Earrings and Pendant. Elegantly swaying, the green Tourmalines are resplendent with exquisite White Diamonds. The Jardine Pendant features a vivid green teardrop, surrounded by meticulous handmade detail resolute in its admiration of French Garden mystique.

Valencia

When designing the Valencia Earrings, elegance in movement was of the essence.

"Reminiscent of dancing the Salsa, the earrings would shimmy and swing as they adorn,” Tammy enthused, a note of radiance in her voice. “I truly believe the confidence of a woman amplifies when wearing drop earrings. The way she carries herself is imperative to my design process - my muse and I are one when I create.”

Gemstones reflective of the colours of Valencia evoke vivid memories for Tammy. The tiled Central Market Ceiling of Valencia, inexplicably vivid in colour. Spinel in radiant pink and green Tourmaline meticulously selected with just the right intensity, nature our unbridled illustrator. A brilliant blue depicting of coral skies coloured by an impressive, brilliant cut Zircon.

We invite you to immerse yourself in the vibrancy of Valencia, sophisticated design nostalgic of long hot Summer Days gone by.

McKenzie

Often described as “The Jewel of Fraser Island”, Lake McKenzie is the picturesque inspiration for our McKenzie Collection.

Luminous Blue Zircons are the perfect choice to depict the Lake known as “Boorangoora” in the language of the Butchulla People of Fraser Island, Australia. These scintillating gems are surrounded by white gold scalloped detail, symbolic of the unique lake edge.

Brilliant Cut Diamond details depict the whitest of silica sand. A sand so magical it functions as a purifier, ensuring the rainwater in Lake McKenzie is crystal clear. We have never seen a lake more beautiful than our McKenzie.

Tsarina

Sometimes a gemstone comes along that will completely take the breath away of even the most experienced Jewellery Team. One such stone, a 2.28ct colour change Alexandrite did this very thing! Rare and highly sought after, this Alexandrite became a severe case of love at first sight when presented to the Artisans Team

With a gemstone exhibiting such size and natural phenomenon as a colour change Alexandrite, Tammy and Hazel set about designing the perfect ring.

In sketching over twenty versions, favouring the bold use of 18ct Rose Gold and Platinum, they both agreed on ‘the one’. This ring would call on the legendary expertise and patience of Jeweller Kathy, clocking over fifty hours on her bench to hand make.

Our Master of Gemstone Setting Alex, spent a further 20 hours hours meticulously setting over 1.62ct of fancy shaped Cadillac, Bullet Cut and Round Brilliant Diamonds. An impressive ring exuding strength and confidence, meet “Tsarina” –named after a female ruler.

Colour change under incandescent light

"A gemstone of such radiant beauty utterly mesmerised me from the get-go..."

- Tammy Keers

It was love at first sight when Tammy came across the 6.73ct Emerald Cut Mint Tourmaline at the centre of our Valerie Ring. “A gemstone of such radiant beauty utterly mesmerised me from the get-go, I knew exactly the geometric and bold design I wished to showcase to compliment this extraordinarily coloured gemstone.”

From the Latin word ‘Valere’ meaning “to be strong”, the name Valerie was born. Valerie’s Mint Tourmaline is flanked by 1.06ct of exquisitely positioned Baguette Diamonds. The distinct White Gold end caps on each of the Baguette Diamonds symbolise the stepping stones and the journey to brilliance.

Never lose focus of what makes you unique and strong, always remember you can do anything - our Bold and Brilliant “Valerie”.

Merelani

The hills of Merelani in Tanzania is the only place on Earth where Tanzanite are naturally found. In crystal form, when Tanzanite is turned on three different axes it can appear blue, reddish-brown, and deep violet – a phenomenon called trichroism.

Our Merelani ring combines the vibrancy of Tanzanite with an exhilarating abundance of Diamonds making her truly a delight from all angles. The 5.37ct Round Brilliant Vivid Violet/Blue Tanzanite is surrounded by an impressive halo of over 1.64ct Tapered Baguette Diamonds. The band is a distinct angular style shank for visual interest and comfort.

Elizabeth

Featuring the mesmerising beauty of Emerald, our Elizabeth Ring features a sparkling elongated 1.84ct natural Emerald. Inspired by the regalia of Queen Elizabeth’s II Tiara Collection, the surrounding Diamonds equalling 0.33ct are set within exquisite White Gold Art Deco detail. Magnificent and unwavering in her commitment to her role, duty and to her people: Thank You “Elizabeth”.

Coloured Diamonds

Tammy's Engagement Ring features a 2.36ct Asscher cut C2 Cognac Diamond with a geometric array of Tapered Baguette, Baguette and Cadi Cut Diamonds. The basket underneathe has the initials T, E, C and M representing family.

Tammy's Tip - Coloured Diamonds!

From perfect pinks to sunshine yellows and everything in between, diamonds come in an array of colours. Coloured diamonds are incredible as their natural beauty is extremely rare. Did you know that out of the millions of diamonds that come from the earth, less then 0.1% are fancy colours? Tammy's favourite coloured diamonds are light Cognac Diamonds set in Rose Gold.

Empire State of Mind

Inspired by the streets of New York, the Empire Collection is the epitome of Art Deco Jewellery Design.

The Chrysler Building, featuring iconic sunburst patterns was a building of significant inspiration to Tammy when designing the range.

Handmade miniature architecture in Platinum and 18ct White Gold with distinct Baguette and Brilliant Cut Diamonds is a dazzling tribute to this vibrant and spectacular city.

Artisans Love Stories

Erin & Darren Ellie & Matt

"I am still completely smitten with my engagement ring all these years later and adding that beautiful, unique wedding band just fills my cup to

"Tammy's service and quality is INSANE and a must do for anyone designing a ring!" - Ellie

Meaghan & Rob

"Thank you for making our dreams come true!!! Tammy and the team were amazing throughout the whole design and creation process." - Meaghan

"From first meeting, embarking on the design process and receiving the ring, I was completely confident and excited by their craftsmanship and creativity. My fiancée has not been able to take her eyes off it, it is such a intricate and beautiful design. I could not recommend Tammy and the team at Artisans enough." - Samuel

Evangeline & Samuel

Bespoke Bangles Feature

Classic 18ct White Gold Diamond Bangle

Brooke's Bangle

Kym's Bangle

Tammy's Bangle

Maro's Bangle

Nikki's Bangle

Judy's Bangle

Katrine's Bangle

Aquamarines

Aquamarine's name comes from the Latin word for seawater and it is said to calm waves and enhance the happiness of marriages. Aqumarine is the birthstone for March and the gemstone for the 19th wedding anniversary.

Let our wonderous Aquamarine pieces drift you to the warm waters off the Great Barrier Reef and seduce you with their vitreous luster.

Pretty in Pinks

Confident in her choices she always believed. She worked hard, always staying in her lane, she knew where she was going and kept her eye on the prize. Her ideas were bold, her market was niche, she had a dream. The world is yours she routinely told herself. An Empire she built in the big city Metropolis.

The Metropolis Earrings exudes sophistication. The iconic fan style so distinctly geometric is an ode to the Art Deco era. The exceptional radiant Princess Cut 1.49ct Grey Spinels feature prominently in this unique earring design.

Brilliant White 0.29ct Diamonds accentuate her angles, her design astute.

In a Class of her own, Metropolis.

Metropolis

Blue Zircons

Setting the scene for our star performer Stellar is an electrifying hexagonal Blue Zircon of 5.39ct. Our Stellar Ring captivating as White Gold and Diamond artistry combine, featuring Baguette and Brilliant Cut Diamonds totalling over 1.00ct.

Our Stellar Earrings sparkle throughout the performance with alluring kite shaped Blue Zircons holding centre stage. Tapered Baguette Diamonds and Shield cut Spinel an Art Deco spotlight on you, the brightest Star!

Stellar

With a superlative crystal Opal weighing 6.57ct, our Andromeda Ring is truly in a Galaxy all of her own. A play of colours consisting of pale greens and blues, oranges and pinks, two spirals of gems immaculately surround the incredible centre stone from Coober Pedy, South Australia.

A fine selection of green Tsavorite Garnets and Blue Diamonds accentuate the Opal, stepping down to a stunning array of Pink Spinels and Mandarin Garnets forming the outer ring of the Andromeda Galaxy. A glorious fire of colour so boldly original, this ring is an object of both mesmerising beauty and perfection.

Turn Andromeda on her side and enjoy the phenomenal red fire underneath, an emotive piece and one that truly must be seen to be believed. A hand forged shank of strength featuring a flower motif with a Purple Sapphire on the underside will surprise and delight! The Andromeda Ring, a celebration of the incredible gemstones derived from Mother nature and our impressive Galaxies that surround.

Australian Sapphires

Artisans Bespoke Jewellers support a family business who own and operate a Sapphire mine in Rubyvale, Queensland and proudly cut all of their product direct from the rough onsite. The mines tunnels follow the natural deposits of Sapphires below a creek bed. Australian Sapphires can be found along the east coast, from north Queensland to north-east Tasmania and vary from a dark navy all the way to Parti Sapphires (bi-colour) with two or three tones of blue, yellow and/or green.

Supplier Feature: Proud Father

Son Sapphire Miners

Inside the mine

Looking up the entry way

Sapphire Rough

Pink Sapphires

Pink Sapphires

Pink Sapphires range in colour from a pale 'baby' pink to a vivid hot pink that complements White and Rose Gold perfectly. Pink Sapphires are known to symbolise loyalty, trust and sincerity. They are specifically made up of the mineral corundum that is coloured by trace elements of chromium - this is how they get their beautiful and unique colours. Pink Sapphires can be found in Madagascar, Sri Lanka, Myanmar and East Africa.

Lovers of Pink Sapphire Engagement Rings include Princess Eugenie and Lady Gaga.

Ceylon Blue Sapphires

Ceylon Blue Sapphires

Ceylon Blue Sapphires range in colour from a very pale blue to a rich royal blue. Ceylon Blue Sapphires have been considered a symbol of loyalty, power and wisdom and Medieval Kings believed the stones would protect them from those who seek to do harm. Ceylon Blue Sapphires can be found in Sri Lanka, Kashmir, Burma and Madagascar.

One of the world's most famous Ceylon Blue Sapphires is Princess Diana's/Kate Middleton's Oval 12ct Engagement Ring, which has been a significant piece in the Royal Family.

Treasure of time: Diamonds

Every diamond is unique. Each reflects the story of its arduous journey from deep inside the earth to a cherished object of adornment. A diamond is a testament of endurance and strength – and not surprising one of the ultimate symbols of love.

At Artisans Bespoke Jewellers, we refer to the 6Cs - Colour, Cut, Clarity, Carat, Care & Confidence

Colour

The colour scale for diamonds extends from D (colourless) to Z (light yellow or brown). Colour grades are determined by comparing each diamond to a master set. Although many people think of diamonds as colourless, truly colourless diamonds are actually very rare. Most diamonds used in jewellery are nearly colourless with tints of yellow or brown.

Cut

A Diamond cut ranges from excellent to poor. A polished diamond’s beauty lies in its complex relationship with light: how light strikes the surface, how much enters the diamond and how, and in what form light returns to the eye.

Clarity

The Diamond Clarity scale includes 11 grades from Flawless to I3. Because diamonds form under tremendous heat and pressure, it is extremely rare to find a diamond that lacks any internal and external characteristics. These characteristics are a by-product of its formation and help gemologists separate natural diamonds from synthetic and simulants and identify individual stones.

Carat Weight

One carat equals 200 milligrams in weight. For diamonds under one carat, each carat is divided into 100 points –similar to cents in a dollar. 0.75ct equals 75 points, 0.50ct equals 50 points and so on.

Care & Confidence

We help build confidence by taking the time to carefully provide a diamond education to our clients. We stand by the fact that each of our diamonds are natural and ethically sourced. Just like each diamond is unique, each person has their own unique taste and preferences and we are here to guide you through the process.

Wonder of nature: Coloured Gemstones

A selection of Mother Nature’s finest coloured gemstones that we love to use in our bespoke pieces. Our

designers take the time to

select gemstones for our clients selection.

Alexandrite

Ceylon-Type Sapphire

Australian Sapphire

Aquamarine

Parti-Sapphire

Emerald Morganite Opal

Spinel

Ruby

Artisans Bespoke Jewellers - Product Use & Care Guide

Care Instructions

We recommend removing jewellery before going to bed or activities such as the gym, doing renovations, sport, gardening, household cleaning etc. Some gemstones and metals can be affected by certain chemicals and enviroments such as hand sanitiser, perfumes, hair products, cosmetics, cleaning agents, chlorine, salt water and perspiration. Please contact us if you have any questions about caring for your piece.

Cleaning Your Jewellery

Pour a small amount of mild soap or dish washing detergent into lukewarm water and use a small, soft toothbrush to clean your jewellery. Clean underneath the settings and gemstones. If the dirt is hard to remove, soak your jewellery in water first, before brushing off the debris and rinsing your piece under clear running water.

Storing Your Jewellery

We recommend storing jewellery individually in a protective box, pouch or plastic zip lock bag in order to prevent your pieces from scratches.

Annual Service

All jewellery will wear overtime. Depending on the degree and frequency of use, it is recommended that your jewellery be inspected at least once a year by a jeweller. In particular, it is important that claws, clasps, mounts, soldering and settings are checked and cleaned to see if any stones/gems are loose or metal is worn.

Exchange and Returns

Only our Ready-to-wear jewellery collection can be exchanged for other items (or a 12-month instore credit note can be issued) within 7 days of your purchase, provided the item was bought from our floor stock and is returned in the same condition as when you bought it. Special order or Custom Made items cannot be returned or exchanged. We do not provide refunds on our ready-to-wear jewellery collection.

Ring Resize Policy

Artisans Bespoke Jewellers offers 1 complimentary resize for our custom made rings and ready-to-wear rings, subject to the following terms and conditions;

Artisans Bespoke Jewellers must be contacted regarding the re-size within a 2 week period from the date of collection/purchase and a time must be made for the customer to have their finger and ring size checked by one of our jewellers.

Any resizing required outside of this 2 week time frame may incur a charge at the discretion of Artisans Bespoke Jewellers. Furthermore, any resizing that is deemed a significant increase/decrease may incur additional charge for materials and/or labour.

Please note that finger sizes can vary significantly over time and can be affected by the weather and personal health.

Most resizes can be done within 1-2 weeks, however, it may take longer for complicated designs or during busy periods. Let us know if your resize is urgent and we will try our best to accommodate your deadline.

The following rings are not covered by our complimentary ring re-sizing policy and will incur a charge if resized:

• Rings ordered over the phone or by email, where the customer has not had their finger size measured in person by one of our jewellers.

• Eternity rings with gemstones set the whole way around the ring.

• Rings set with stones on the inside of the ring.

• Rings with laser or hand engraving which may need to be redone (unless there is a blank section specifically for resizing).

• Rings with patterns or other design aspects that may need to be redone after a resize.

• Rings made during a Make Your Own Wedding Ring Workshop (unless we do any work to the rings after the experience that alters the ring size).

• Rings made of Titanium, Zirconium and similar metals.

Jewellery Valuations

Jewellery Valuations provided for our bespoke pieces are done independently to avoid bias. A valuation is your proof of ownership in case your piece is lost or stolen and is vital to have for insurance purposes. We recommended keeping a digital copy and having it re-valued yearly.

Jewellery Insurance

Jewellery insurance gives peace of mind and protects your investment. We recommend QREPORT for jewellery-specific insurance.