THE ROAD AHEAD

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GREASING THE WHEELS

As an MSO looking to grow his business and succeed, Wong seeks out the knowledge of others in the industry.

“Everyone should have mentors and reach out to those they think they want to be,” he notes, saying that he does.

“I reach out to people across the country, people I meet at conferences—FenderBender’s was the first conference I went to three years ago, and I sat in a room with independent owners of all shapes and sizes. Everyone was so excited to be there. I’ve never had that experience in my life.”

He finds it of great benefit to keep tightly connected with CARSTAR, as well, saying, “I’m an advisory board member for the brand.”

Wong also suggests that part of being a successful MSO is simply recognizing valuable opportunities when they come along. And personally, he watches for them.

“People should do the best they can,” he smiles. “Because opportunity doesn’t always come along, you know?”