Virtual Testing Program

Welcome to

Virtual Testing Program

VIRTUAL TESTING

PROGRAM

VIRTUAL TESTING Our goal is to provide immediate COVID test results from the comfort of your home using self-administered Antigen, PCR, and FLU A/B tests, proctored by our team via the covidtracker.org virtual testing program.

This document will explain the steps companies and individuals will need to complete in order to successfully administer and receive their test results.

SUNLINE MEDICAL / PG. 2

DIRECTIONS Step 1: After finalizing agreements with SUNLINE MEDICAL, users will need to pre-register with one week prior to the start of testing. This will be done by using the company’s unique link. It is important for users to pre-register so we have their information on file, including the email and cell needed for result access. This information will also be imported into covidtracker.org for user accounts to be generated.

Once users have pre-registered, we will upload the information into covidtracker.org. Users will then receive the following email with credentials to their covidtracker.org account, which will allow them to start scheduling virtual observation appointments.

Step 3: Users will follow the instructions included in the attached email and change their password.

Step 4: Once logged in, users will have the ability to schedule virtual observation appointments by selecting appointments -> new -> desired date and time. Please note, appointments are not pre-populated and guests will be required to book appointments for each virtual observation.

Step 4a:

SUNLINE MEDICAL / PG. 3

DIRECTIONS Step 4b:

Step 5: After a date and time has been selected, users will receive a confirmation including the confirmed date, time and zoom link for their video observation. (sample template is below) *Users can cancel or change their appointment at any time, and will receive a new confirmation.

SUNLINE MEDICAL / PG. 4

DIRECTIONS Step 6: Individuals should login to the zoom link a few minutes before their scheduled appointment. Please note, we have a 5-minute cancelation policy.

Meaning, if a user shows up 5 minutes after their scheduled time, the video observation will be considered a no show and they will be required to schedule a new appointment.

Step 7: Video observers will walk users through the testing process. As a reminder, they should allow 20 minutes for the process. 5-10 minutes to administer the test, and 10 minutes for results.

Step 8: After the test and results have been completed. Users will receive their results via the email and cell provided during registration.

IF A USER IS POSITIVE, VIDEO OBSERVERS WILL INSTRUCT USERS ON THE NEXT STEPS. THEY SHOULD NOTIFY THEIR SUPERVISORS (if requested by company) AND COMPLETE A CONFIRMATORY PCR TEST. Should anyone have any problems or questions about the testing process, they should email covidtesting@sunlinemedical.com

SUNLINE MEDICAL / PG. 5

OBSERVATION ROOM VIRTUAL “WALK-IN” OBSERVATION ROOM All users should schedule appointments. However, we understand last minute needs pop up. In the event a user needs immediate assistance, or they are experiencing problems with their scheduled appointment, they can use our virtual “walk-in” observation room. Please refer to the below note (THE LINK WILL CHANGE SO PLEASE CONSULT PRIOR TO SENDING TO ANYONE).

Users should understand wait times will vary based on the volume of users.

Below please find details for the live “walk-in” telehealth proctoring. If you have not already done so, please pre-register ahead of joining the live session. Your direct supervisor can provide you with the appropriate pre-registration link if necessary.

Hours of Operation: 6am ET – 9pm ET

Zoom will be required. Meeting ID: XXXXXXXXXX Please note, the wait time will vary based on the volume of users. If you would prefer to schedule an appointment to avoid wait times, please login to your profile on https:// www.covidtracker.org/login For any additional questions regarding the testing please email: covidtesting@sunlinemedical.com

SUNLINE MEDICAL / PG. 6

DIRECTIONS PROCEED WITH TEST TECHNICIAN: Please provide your UID Number. Upon verification we will start the testing process.

(ANTIGEN TEST KIT CONTENTS FOR REFERENCE) •

• • • • • •

INSERT THE SWAB ABOUT A HALF INCH INTO YOUR NOSE – JUST ENOUGH SO THE COTTON TIP IS NOT VISIBLE DURING THE PROCESS (monitor this and tell them if they need to put it in higher) SWAB BOTH NOSTRILS FOR 5-7 SECONDS EACH IN A CIRCULAR MOTION. (you can tell them when they are done with both) Once they have completed the swab : HOLD THE VIAL AND INSERT THE COTTON SWAB INTO THE MIXTURE. SWIRL AROUND VIGOROUSLY FOR 10 SECONDS TO MAKE SURE THE SUBSTANCE IS MIXED WELL. REMOVE THE SWAB FROM THE VIAL BY PRESSING THE SIDES OF THE VIAL TOGETHER IN ORDER TO SQUEEZE OUT ANY LIQUID THAT MAY BE ON THE TIP OF THE SWAB. SAFELY REMOVE THE SWAB AND SET ASIDE TO DISPOSE SAFELY. PLACE THE CAP ON THE VIAL WITH THE TIP POINTING OUT. Once the cap is on : TAP THE VIAL A FEW MORE TIMES TO MAKE SURE IT IS MIXED WELL. SET THE TEST IN FRONT OF YOU AND ADD 3 DROPS TO THE SMALL SQUARE ON THE TEST KIT. YOU SHOULD HOLD THE VIAL AT A 90 DEGREE ANGLE TO CONFIRM IT IS HITTING THE SQUARE ACCURATELY.

SUNLINE MEDICAL / PG. 7

DIRECTIONS •

• •

Once the 3 drops have been added to the test : PLEASE SET A 10 MINUTE TIMER SO WE KNOW WHEN YOUR RESULTS ARE READY • PLEASE LET ME KNOW IF A LINE NEXT TO THE “T” ONLY APPEARS. IF SO, THE TEST IS INVALID AND YOU WILL NEED TO DO ANOTHER ONE. • PLEASE REFER TO THE RESULT INTERPRETATION ON THE INSTRUCTIONS TO VIEW YOUR RESULTS. YOU WILL ALSO NEED TO VERIFY THESE WITH ME BY SHOWING ME YOUR TEST. • IF A LINE APPEARS NEXT TO BOTH THE C AND T, THIS MEANS YOU ARE POSITIVE. IF POSITIVE, YOU WILL NEED TO TAKE A PCR TEST AND SEND IT BACK TO OUR LAB USING THE PRE-PAID SHIPPING LABEL PROVIDED IN THE KIT. Once TIMER and explanation has been COMPLETED: YOU CAN TURN YOUR CAMERA OFF AND COME BACK IN 8-10 MINUTES TO SHOW ME YOUR RESULT After 10 MINUTES: PLEASE HOLD THE TEST UP TO THE CAMERA SO I CAN VISIBLY READ THE RESULTS. (YOU WILL THEN NEED TO RESULT THE INFORMATION ON THE TESTING SCREEN) • IF NEGATIVE, TELL THEM YOU ARE CURRENTLY RESULTING THEIR TEST AND THEY WILL RECEIVE THE RESULTS VIA THE EMAIL OR CELL PROVIDED DURING REGISTRATION. • IF POSITIVE, INSTRUCT THE USER TO COMPLETE A PCR TEST. OFFER TO WALK THEM THROUGH THE TESTING PROCESS.THEY WILL HAVE THE MATERIALS BUT PLEASE REMIND THEM TO SEND THE TEST BACK TO OUR LAB USING THE UPS RETURN LABEL PROVIDED IN THE BOX. • ADVISE THEM TO ISOLATE THEMSELVES AND KEEP THEIR DISTANCE FROM OTHERS. • IF THEY HAVE TO BE IN A ROOM WITH OTHERS, THEY SHOULD WEAR A MASK AND GLOVES IF AVAILABLE. • OUR LOCAL PHYSICIAN/NURSE PRACTITIONER FOR MORE INFORMATION AND INSTRUCTIONS • THEY SHOULD NOTIFY THEIR SUPERVISOR AS WELL.

SUNLINE MEDICAL / PG. 8

EMPLOYER REPORTING EMPLOYER REPORTING ACCESS

SUNLINE MEDICAL / PG. 9

FAQs HOW LONG WILL THE PROCTORING SESSION TAKE? • 15-20 minutes.

• 5-10 minutes for the test + 5-10 minutes for the results.

• Results will likely appear after 3 minutes but they can change so you should wait the full 10 minutes I AM ON A VIDEO OBSERVATION AND CAN'T BE FOUND IN THE SYSTEM. WHAT DO I DO? • Please reconfirm if you have registered with Inspire Diagnostics. If not, ask your supervisor or rep to provide you with the appropriate link to do so. You can still proceed with the test, but your access to results will be delayed due to us not having your information on file.

WHAT DO I DO IF I AM POSITIVE? • Complete a confirmatory PCR test. Technicians will offer to walk you through the testing process if you have a PCR test provided by LILOclean. If not, you can request one or get tested by a 3rd party.

• Isolate and keep distance from others.

• If you have to be in a room with others, you should wear a mask and gloves if available.

• You should contact your local physician and refer to CDC guidelines for more information and instructions WHAT IS THE DIFFERENCE BETWEEN AN ANTIGEN TEST AND A PCR TEST? • Antigen provides rapid results.

• PCR is a lab-processed molecular test. Results are provided after lab receives the test.

IF I TAKE A PCR TEST, WHEN WILL I GET MY RESULTS? • Results are provided 24-48 hours after the lab receives the test. Users will be notified of their results via the email and cell phone number that was provided during registration.

SUNLINE MEDICAL / PG. 10

FAQs I INPUTTED MY INFORMATION WRONG DURING REGISTRATION, HOW CAN I FIX IT? Email covidtesting@sunlinemedical.com with the correct information HELP DESK / CALL CENTER: Information forthcoming CONTENTS OF KITS

ANTIGEN TEST KIT

PCR TEST KIT

SUNLINE MEDICAL / PG. 11