Welcome

It is an absolute delight to share this issue with you and welcome you to Unstoppable!

RM Magazine features insightful content from our much-valued partners who all share extremely useful insights.

All Summits since their inception in 2016 have delivered tangible revenue outcomes for many attendees and partners post the event, with a strong focus on education to drive profitable results.

We are delighted to have the continued support of the Accommodation Association and Tourism Accommodation Australia, both long-standing industry supporters of ARMA and our education initiatives, and are excited to have Michael Johnson update us regarding the amalgamation.

This event would not be possible without all of our exceptional partners but especially our Platinum Partners: Expedia Group, Duetto, Oracle Hospitality and IDeaS Revenue Solutions.

This year, our Summit is themed “Unstoppable”, which signifies the resilience and adaptability of the travel industry in the face of challenges. We are delighted to have gathered revenue management experts, industry leaders, and international professionals to share their experiences and insights with us.

In addition to our theme, we have several exciting industry initiatives to share with you this year. We launched a Student Symposium and Revenue Management Challenge, which provides a platform for aspiring revenue management professionals to showcase their skills and learn from industry experts. Thank you to our Symposium partner Booking.com.

Finally, we are thrilled to announce our tourism employee awards event, “Celebrate YOU” which recognises outstanding industry talent and encourages industry to nominate their peers for their hard work and dedication. With the support of industry and our corporate partners, this event provides reward credits for the shortlist and winners (with the help of our Reward Partner, Accor) that they can use towards training and mentoring.

The Australian Revenue Management Association (ARMA) is a professional association that focuses on upskilling the accommodation industry in revenue and yield management.

The purpose of ARMA is to provide education, resources, and networking opportunities to help industry professionals develop the skills and knowledge needed to maximise revenue and profit potential.

By promoting best practices and providing ongoing training and support, ARMA is helping to raise the standard of revenue management across the industry. Through its core focus on upskilling, ARMA is empowering accommodation operators to make datadriven decisions that drive growth and success in an increasingly competitive marketplace.

Core to the association is the ARMA Professional Membership Framework which facilitates the professional growth and development of both emerging and experienced revenue management professionals, enabling them to make well-informed decisions about their career trajectories. This program is designed to assist individuals in identifying the competencies they need to acquire as they advance through various stages of their career.

I’d like to take this opportunity to thank our ever-expanding ARMA community of trained professionals, our corporate and industry members, and congratulate those that have achieved Affiliate, Associate, or Fellow status under the ARMA Professional Membership Framework.

As always, thank you for your support.

Melissa Kalan Founder and Chief Executive Australian Revenue Management Association