IN THIS ISSUE News & Updates 4 President’s Message 12 Platinum Sponsor Spotlight: Quality Towing and Apartments.com 5 Predictions for the Future of Social Media Products & Services Guide
15 20 Feature Articles 6 Creating a Social Media Policy for Property Management 8 Managing Social Media Risks
9011 West Sahara Avenue, Suite #150, Las Vegas, Nevada 89117 T: 702-436-7662 • F: 702-446-8445 Email: nsaa@nvsaa.org • Web Site: nvsaa.org Executive Director: Michael Fazio, mfazio@nvsaa.org Executive Assistant: Aysha Park, apark@nvsaa.org Associate Service Rep: Stefanie Smith, ssmith@nvaa.org
WHO WE ARE
NVSAA 2014 Board of Directors President Janice Richards .................(702) 581-3591 Camden Property Trust
Vice President Taylor Verhaalen...............(702) 204-9902 Stout Management Company
Treasurer Phyllis Garcia.....................(702) 465-4667 Pinnacle
Past President Lizza Castro ......................(702) 538-2276 Prime Residential
Executive Officer Steven Olmos....................(702) 303-1621 Silver Lands, Inc.
Executive Officer Robert Segura.................. (702) 335-2717 Quality Towing
Director Susan Bauman...................(702) 368-4217 Western Risk Insurance
Director Sharee Bennecke...............(702) 265-9246 Apartments.Com
Director Elisa Frankert................... .(702) 612-6988 Camden Property Trust
Director Amy Hjerpe........................(702) 419-2124 Pinnacle
Director Bret Holmes.......................(702) 401-4674 Advanced Management Group
Director Teresa Jackson...................(702) 458-6551 Criterion Brock
Director - RENO Chrissy McCulloch.............(775) 850-4700 Vintage at South Meadows
Director - RENO Lucky Merry.......................(702) 569-1504 Prime Residential
Director - RENO Danett Michelini...............(775) 722-0764 For Rent Media Solutions
Director Chelsea Mollak..................(702) 525-7862 ConAm Management
Director Greg Morehead.................(602) 740-9289 Fairfield Properties
Director Eric Newmark, ESQ............(702) 306-4830 Karsaz Law
Director Mario Ortiz....................... (702) 395-0071 Fire N Ice Heating & Air Conditioning
Director Debra Peterson..................(702) 499-2785 For Rent Media Solutions (Las Vegas)
Director - RENO Roberta Ross.....................(775) 323-3044 The Ross
Director Doug Sartain......................(702) 210-3811 Certified Fire Protection
Director Rhonda Sikes.....................(702) 768-3185 S & H Realty
Alternate Director Tommy Zauder...................(702) 574-4574 Alliance Residential
Executive Director Michael Fazio...................(702) 436-7662 Nevada State Apartment Association (NVSAA)
The Nevada State Apartment Association (NVSAA) is a non-profit organization that provides the local multi-housing industry with legislative support, education and community outreach to benefit our membership and the community. The NVSAA is devoted to supporting the diversity, integrity and ever-changing environment of the multi-family industry. We are devoted to you.
WHY WE EXIST
The Nevada State Apartment Association exists to support the multi-housing industry and its professionals with proactive legislative efforts, by promoting career development through education and by offering entertaining social opportunities. The NVSAA also strives to promote the highest level of professionalism with established standards and practices throughout every segment of the multi-family industry, including management, marketing, maintenance and suppliers.
Bottom line… we exist for you, because of you. NVSAA Platinum Sponsors: • Certified Fire Protection • Western Risk Insurance • Sherwin Williams • Cox Communications • Silver Lands, Inc. • Quality Towing
NVSAA welcomes our newest members! NEW Property Members • Cabana on Dumont • Cherry Creek Apartments • Desert Manor
Executive Assistant Aysha Park..........................(702) 436-7662 Nevada State Apartment Association (NVSAA)
• Horizons at South Meadows (Reno) • Inspirado Apartments • Marina Gardens (Reno)
• Ponderosa Village • Spectrum Apartments
NEW Vendor Members • Apartment List • ePremium Insurance • Fitness Pro • FSI Construction
Association Service Representative (ASR) Executive Assistant Executive Director Stefanie Smith....................... ..................(702) 436-7662 Michael Fazio. (702) 436-7662 Aysha Park............................ (702) 436-7662 Nevada State Apartment Apartment Association Association (NSAA) Nevada State Apartment Association (NSAA) Nevada State (NVSAA)
AUGUST | SEPTEMBER 2014
• Apartments.com • Fire-N-Ice Heating & Air Conditioning • Karsaz Law • KRT Concepts • Belfor Property Restoration • Houston Contracting Corp.
3
• Las Vegas Flag & Sign • Realtor.com • SatisFacts Research • SurReel Video
• Washoe County Health District (RENO) • Weld-All, Inc.
Apartment Insight Committee: Michael Fazio Nevada State Apartment Association Aysha Park Nevada State Apartment Association Cover art courtesy of Michael Fazio
For Advertising Information, Contact:
Dani Gorden 801.676.9722
dani@thenewslinkgroup.com
Apartment Insight is published by the Nevada State Apartment Association. Apartment Insight is the official trade publication of the Nevada State Apartment Association, a professional association of multi-housing professionals and industry partners. The materials contained in this publication are general in nature; the applicability to one’s particular situation should be reviewed with a professional who has all the facts pertaining to the situation being considered. The publisher disclaims any liability for published articles. Advertising Policy: Nevada State Apartment Association accepts no responsibility for unsolicited materials. Advertisements contained in this magazine do not constitute endorsement. With the exception of those products and services directly under the control and supervision of NVSAA, it is the policy of the NVSAA, its officers and Board of Directors, not to endorse any products or services.
Reflecting on 2014 Improvement in Nevada Market As we enter into the last quarter of 2014, it is time to reflect on the improvement in the Nevada market. After many years of negative revenue growth we are now seeing consistent improvement quarter over quarter. It is the time to ask, are my teams ready to maximize profitability and performance? The Nevada State Apartment Association is here to support and help aid in additional training for you and your staff. Our Education Committee is committed to prov iding a strong platform of training for The NVSAA Education Committee both sales and maintenance staff. To ensure you are asks for your support. We look to taking advantage of your Membership to N VSA A, our members for understanding of please refer to our calendar of educational events and educational needs and interests. classes. The N VSA A E duc at ion Committee asks for your support. We look to our members for understanding of educational needs and interests. We have had strong attendance to our Apartment All-star Tour event and Certified Pool Operator classes. The goal of the NVSAA is to increase the number of our member that holds our industry specific designation, such as a Certified Apartment Manager, Certified Apartment Maintenance Technician, and National Apartment Leasing Professional. The committee looks to offer additional opportunity to attend these courses in 2015. As always, thank you for your support and participation in our Association.
4
www.nvsaa.org
Fire Sprinklers FIREAlarms EXTINGUISHERS Fire Fire Extinguishers FIRE SPRINKLERS Fire Hydrants Backflows FIRE ALARMS Emergency Lighting EMERGENCY Safety & First LIGHTING Aid Supplies
SPECIALIZING IN PROPERTY MANAGEMENT - LITIGATION - TRANSACTIONAL - RISK MANAGEMENT
- EMPLOYMENT - FAIR HOUSING - EVICTIONS
EXPERTISE IN UNLAWFUL DETAINER ACTIONS - FAILURE TO PAY, BREACH OF COVENANTS, NO-CAUSE, HOLDOVER TENANCY & NUISANCE - EVICTIONS FOR SINGLE FAMILY AND MULTIFAMILY HOMES - SERVICES CURTAILED TO FIT OUR CLIENTS’ NEEDS
SAFETY & FIRST AID SUPPLIES
PROTECTING OUR CLIENTS' INTERESTS - ECONOMICAL - EXPERIENCED - EFFECTIVE
702.952.9321
David Bragg
www.karsaz-law.com info@karsaz-law.com
Office:702.966.8021 Cell:702.769.4621
AZ PARTSMASTER
PARTSMASTER IS YOUR SOURCE FOR AMERICAN WATER HEATERS
YOUR COMPLETE MAINTENANCE SUPPLIER
FREE
Rely On American
Same Day Local Delivery!
2950 S. Highland Drive, Ste E Las Vegas, NV 89109
(702) 369-2121
b2b.azpartsmaster.com AUGUST | SEPTEMBER 2014 LVad0913.indd 1
5
9/9/2013 9:30:29 AM
Creating a Social Media Policy for Property Management By Charity Hisle, Socially Engaged Marketing
• •
Are they required to during work hours? How do you want employees to state their opinions about the industry or the company when they are speaking as themselves off duty? Copyright and Content: Who owns the content posted by employees? Who will moderate comments? What types of comments are allowed and disallowed? How will you communicate these policies to your community?
Employees are already using social networking websites to express their feelings about everything within their lives. From TV shows to music, from the grocery store to the neighbors, your employees are talking online. Do you know what they are saying about your company and their supervisors? Have you set a policy, or delivered guidelines to your employees about their behavior online and how it can impact your company’s reputation? By establishing clear guidelines, your company brand could be enhanced and your reputation should be protected.
•
Getting Started With Your Social Media Policy
The Law Of The Land
The first step in creating a social media policy is to determine who will be monitoring social networking activity. What departments will be responsible for social media behavior monitoring? HR, PR, Marketing or all three?
Policies should be flexible but structured. Remember that social media policies should not prohibit activity protected under federal labor law. Here are a few guidelines about what is protected and what is not protected under federal labor law: • Employee “gripes”, unrelated to employee activities, are not protected. • Discussions of wages and working conditions are protected. • If an employee makes a comment on Facebook and another employee responds, it is protected activity. • If an employee makes a comment on Facebook and only their friends respond, it is unprotected activity.
• • •
Begin by asking these questions about the company: • What is the goal of the policies? • Who will follow the policies? • Which employees are authorized to engage on behalf of the company? • How transparent will the company be regarding issues, competitors, etc.? • Are your employees required to disclose that they are employees of the company? • Will they be endorsing or amplifying the company’s social messaging?
Policies including verbiage such as “employees may not make disparaging remarks about the company” or “all communications at all times, should be professional” are overly broad and prohibited by law, which basically means that you cannot fire an employee based
6
www.nvsaa.org
• • • •
•
Social network use policy during hours and off duty, including: Facebook, Twitter, LinkedIn, YouTube. Public comments on blogs, ratings websites, YouTube, Facebook, Twitter, etc. Employee blogging, including use and management of a blog, post approval, commentary responsibilities. Consider a disclaimer such as “The views expressed are mine alone and do not reflect the views of ____________ (company name).” The bottom line is that employees should not imply that they are speaking on the company’s behalf. Legal issues should be addressed, such as use of logos, trademarks, or copyrighted materials.
NEED SAMPLE POLICIES? Email the NVSAA at nsaa@nvsaa.org and place in the Subject “Send Me the Sample Social Media Policies” For additional information and Social Media Policy guidance you can find resources at these wonderful websites: Social Media Governance: http:// socialmediagovernance.com/policies/#axzz1kg9ypFO5 Fast Company: http://www.fastcompany.com/1668368/corporate-social-mediapolicies-good-mediocre-and-ugly About the Author Charity Hisle is a social media consultant, national speaker and trainer. After several years as a vendor in the Multifamily industry, Charity established Socially Engaged Marketing. She has rapidly become a leading provider of social media consulting and services. She is known for her innovative and unique insights on using social media strategies to attract and retain customers. Her previous experience includes managing a national blogging and social media services program for thousands of customers, directing new media integrated marketing initiatives, planning and implementing Internet marketing campaigns, e-mail marketing campaigns, e-commerce campaigns, and classified listings strategies. You can reach Charity on LinkedIn, Facebook and Twitter @CharityHisle or @SoEngaged.
on this type of policy. Visit the National Labor Relations Board for their report on social media policies of employers to get a better understanding of protected and unprotected activity before you start putting it all together. Seek legal advice prior to implementing a corporate social media policy.
How To Develop A Social Media Policy Explain to your employees why your company is monitoring social networking and other websites. Reputation risk, crisis management, and branding opportunities are all good reasons for establishing a social media policy at the company. Make sure your policy is customized to your company. Place a copy of the social media policy within the employee handbook and then inform employees that there has been an update to the employee agreement and/or handbook. Establish a point of contact for questions regarding the policies outlined. Policies should apply to professional and personal accounts, including multi-media, blogs, wikis, forums and social networking websites. Confidential and proprietary information regarding the company and residents should not be shared. Employees that share confidential or proprietary information do so at the risk of losing their job and possibly ending up as a defendant in a civil lawsuit. For professional accounts, balancing personal and professional can be a challenge. Set guidelines that protect the organization from potential disasters. Remember that current clients, potential clients, current/past/potential employees can view content published online. Encourage employees to refrain from posting demeaning, inflammatory, racist or hot-headed commentary. They should treat every post as if it were public, even when they believe it to be private. Reserve the right to request specific topics be avoided, withdrawn, and removal of post or inappropriate commentary. Include various employee policies regarding the following topics: • Passwords and security.
AUGUST | SEPTEMBER 2014
7
Managing Social Media Risks
Developing a well-rounded social media strategy will take your firm’s customer engagement to a new level and mitigate many risks associated with these tools. By Jan Hertzberg and Matthew Thompson
In addition to the most-talked-about risks, you should also consider the growing body of regulatory and compliance requirements for key industries and specific company types -- such as health care, financial services and public companies -- as well as state privacy laws, which could be a source of concern. If an employee at your organization touts the benefits of a new health product, releases financial results early or discloses personal information on the company blog, your organization could be violating regulations, which could result in financial or other penalties.
Initially seen as an alternative communication tool for individuals, social media is fast becoming pervasive among organizations of all sizes. But as the popularity of social media has grown, the risks related to it -- particularly fraud, theft, defamation, cyber--bullying, invasion of privacy, and regulatory and compliance violations -have also proliferated. Still, this tool is how organizations can stay competitive, serve customers better and attract top talent The lesson is clear: If organizations want to use this popular medium, they will need to be proactive about managing their social media risk. Here are four tips to help your organization embrace social media and still safeguard its brand, protect private information and minimize liabilities.
Once you have identified all possible risks, consider how to manage each one. Think about IT controls, policies, legal protections, training, incident management and insurance. Define your strategy. For a successful social media program, you need a well-defined strategy that has been developed and endorsed by management. Your strategy should address these key questions:
Understand and assess risks. Reputational damage, data leaks, privacy breaches, cyber-security, and even clueless or rogue employees are all reasons for concern when it comes to social media. Understanding the risks is the first step in managing them.
8
www.nvsaa.org
• • • • •
What business benefits do you expect social media to achieve? What are your target markets, and how will your social media serve them? How will management ensure that the entire organization is following the strategy? Who is authorized to speak on the organization’s behalf? How will you respond to negative or untrue feedback?
Make it a point to revisit your strategy on a regular basis to make sure that it continues to serve changing business needs. Involve all the right people. Because marketing and HR are often the key proponents and users of social media, many companies still view these teams as sole owners of the initiative. However, social media actually cuts across many departments, including HR, marketing, IT, corporate communications, internal audit and legal/compliance. For instance, once a policy is established, social media risk management and policy enforcement might involve legal/compliance, IT, internal audit and other departments with specialized knowledge and tools to ensure that the policy is effectively enforced. Legal/ compliance can ensure that the company’s social media policy takes into account the company’s unique industry and marketplace risks. Internal audit can facilitate a companywide social media risk assessment and, if appropriate, conduct specialized audits and reviews. And IT can make sure that the social media platform is integrated with the company’s other systems, and that it conforms to the organization’s existing IT policies and procedures, such as its password policy. Understanding who is involved -- and at what point -- is important so that critical decisions can be made quickly by a cross-departmental team.
AUGUST | SEPTEMBER 2014
9
Monitor and manage feedback. There is a wealth of information in the feedback that companies receive from the public -- especially feedback from current and future customers. Still, not every comment that a company receives is going to be useful. A very important aspect of your social media strategy is figuring out who and what to listen to and how to react to their comments. All remarks should be evaluated carefully. It is important to act on negative comments swiftly and appropriately, but it is just as important to address potentially fake comments, which can skew product opinion and lead to brand damage. Both Amazon and TripAdvisor recently addressed issues regarding fake reviews in an effort to maintain their brand image. You must have a clear-cut reaction plan, including damage-control procedures, before you have a chance to receive negative or inappropriate comments about your brand. This is the only way to ensure that the issue is responded to quickly and effectively. Unhappy consumers, disgruntled employees and even fake feedback can damage an organization’s reputation in record time. Taking the time to fully understand the risks of social media and develop a well-rounded strategy will take your organization’s customer engagement to a whole new level and mitigate many of the risks associated with these popular communication tools. Tweet safely. About the Authors Jan Hertzberg is a managing director in Grant Thornton’s Advisory Services practice. He leads the Information Technology practice in the firm’s Chicago office. With over 25 years of experience, Jan has helped multinational companies in a variety of industries develop infrastructure, systems and internal IT controls for enhanced reliability and regulatory compliance. Matthew Thompson is a managing director in Grant Thornton’s Advisory Services practice. Based in the Carolinas, Matthew has more than 17 years of experience working on IT and internal audit projects.
10
www.nvsaa.org
When You Think Commercial Property, Think...
Now Serving the Southwest: Nevada • Arizona • California • Utah Apartment • Condo-Conversions • Builders Risk • Workers Compensation • Fidelity • Local Claim Service COMPETITIVE PRICING AND SAME-DAY QUOTES AVAILABLE To review your current policy coverage call us today 866-604-3800 or email: youragent@westernrisk.com 3140 S. Rainbow Blvd., Suite 400 • Las Vegas, NV 89146 (702) 368-4217 • (702) 368-4129 fax • www.westernrisk.com
Reach your target audience affordably.
advertise
get results
DANI GORDEN Advertising Sales 855.747.4003 dani@thenewslinkgroup.com
AUGUST | SEPTEMBER 2014
11
Quality Towing Quality Towing is proud to serve Las Vegas, Nevada, one of the greatest cities in North America. This fantastic growth brings heavy traffic from suppliers and tourists alike. We too have grown with several new locations around the southern Nevada region. Whether you are a tourist in your family car or a trucking company delivering material to help build this city, we are prepared to serve you with the latest technology, best equipment and foremost personnel available. Our trucks feature GPS locators for the fastest response time. If it can be moved, we have the equipment to handle it.
• Toll Free 1-888-TOW-TRUX • Fax 702-642-4831 • Heavy Duty and Light Duty Towing • Major Credit Cards Accepted Our main office is located at 4100 East Cheyenne Las Vegas, NV 89115. At this location you can come to recover a towed vehicle, pay fees, or just stop by to chat. CPCN3069 SST: CPCN7008
What We Offer • Prompt Emergency Service • 24 Hours a Day / 7 Days a Week Service
For additional information on Quality Towing please call Bobby Segura at 702.335.2717 or e-mail rsegura@unitedroadtowing.com.
Apartments.com Ser v ing Renters and Proper t y Managers Nationwide Overview Apartments.com is a national online resource for individuals looking for an apartment whether it is down the street or across the country. To simplify the process of finding a new place to live, Apartments. com offers renters one of the most comprehensive databases of millions of apartments around the country. By incorporating the most relevant products to reach renters, including personalized searches, walk-through video demonstrations, community reviews, a responsive website and apps for both iPhone and Android phones, Apartments.com delivers a multimedia experience renters want while creating easy access to listings from any computer or mobile device. In addition to serving renters nationwide, Apartments.com is a leading advertising destination for professional property management companies, private landlords and classified listings. Apartments.com is a subsidiary of Washington, DC-based CoStar Group, Inc. The Apartments.com network of rental websites includes Apartment Home Living and RentalHomesPlus.com.
Ownership CoStar Group (NASDAQ: CSGP) is the leading provider of commercial real estate information, analytics and online marketplaces. Founded in 1987, CoStar conducts expansive, ongoing research to produce and maintain the largest and most comprehensive database of commercial real estate information. Our suite of online services enables clients to analyze, interpret and gain unmatched insight
on commercial property values, market conditions and current availabilities. Through LoopNet, the Company operates the most heavily trafficked commercial real estate marketplace online with more than 8 million registered members. Including Apartments. com, CoStar operates websites that have approximately 16 million unique monthly visitors in aggregate. Headquartered in Washington, DC, CoStar maintains offices throughout the U.S. and in Europe with a staff of over 2,300 worldwide, including the industry’s largest professional research organization. For more information, visit www.costar.com.
History Visual Properties, L.L.C., a Chicagoland apartment locator service founded in 1992, launched the Apartments Plus website in January 1997 to support its local retail apartment locator business. The website included national listings by April 1997 and in December 1997, Classified Ventures acquired ApartmentsPlus as its online apartment advertising solution for newspapers nationwide. ApartmentsPlus was re-launched as Apartments.com in March 1998 and focused solely online. Apartments.com was acquired by CoStar, Group in April 2014. Opportunity awaits and so do millions of renters searching online for apartments!
12sbennecke@apartments.com.
For additional information, contact Sharee Bennecke by email at www.nvsaa.org
AUGUST | SEPTEMBER 2014
13
14
www.nvsaa.org
5
Predictions for the Future of Social Media By Chris Marentis, Founder and CEO, Surefire Social
Almost anything in life that is new can be exciting simply because it is new. This can be seen in a new relationship, a new television series, a new musical group, a new job, or even a new line of shoes. People love to jump on bandwagons and get hyped up about the latest cool thing. However, eventually the novelty wears off and the true merit -- or lack thereof -- of something will emerge.
Social Media is Growing Up When social media arrived on the scene, it was all the rage with technology early adopters and Millennials. Today, even grandparents are using certain platforms regularly. The importance of social media today by no means can be disputed. But, that importance is no longer simply because it is new. Rather, it is because social media offers something truly useful to the world. This move from novelty to purpose will transport social media to a whole new place in society and in marketing campaigns over the next few years. We have already seen social media change in many ways. The move away from focusing on "going viral" to creating meaningful engagement (even if with a smaller audience), the shift away from
AUGUST | SEPTEMBER 2014
a seemingly sole reliance on Facebook as the cornerstone of social media marketing, the realization that "just being there" isn't enough, and the awareness that content is more than just words have all set the stage for what is to come next. Today's consumers see social media in a new light. While it started with young generations with personal updates, we've seen new and exciting applications like a way to add dimensions of engagement with television or radio to multiple business applications. Consumers are using social media channels to amplify their voices to their own networks.
Social Media 2020: What Will it Look Like? While purely speculative, it is fun to anticipate how marketing tools will evolve in the future. In looking at the evolution of social media to this point and the current landscape of internet marketing, we can get a sense of the trajectory of some big themes emerging. The following are five predictions for how this once futuristic experiment will weave into tomorrow's world of marketing.
15
CONTINUED ON PAGE 16
CONTINUED FROM PAGE 15
I have one additional surprise that is a little more “macro” view. In the “atomized web,” with everyone living in close-knit communities, everyone becomes an entrepreneur. Walk into any Starbucks and you will see a high percentage of the people running their little enterprises out of the coffee shop.
Social Media Makes Big Data Even Bigger Big data essentially refers to the conglomeration of as much customer-related information you can get your hands on. The concept behind its importance is that the more you know about your customers, the more you can connect with them -- and therefore make them more loyal customers. For example, if we can combine proximity data with search history and purchase history with social media comments or discussions, we might be able to orchestrate addressable messaging to drive a prospect into a store or click and call without being "interruptive" to that consumer. It's the ultimate marketing paradigm where we are able to message as an ongoing discussion, in a personal way. The key word here is "connect." What else is social media about if not connecting? By marrying personalized customer information with the power of social media, you can create incredibly targeted and robust data-driven marketing interactions in real time. Imagine taking a customer call where you can offer better help in less time because of the wealth of information available at your fingertips via your CRM. Or, imagine walking by a Starbucks and receiving a tweet with an offer for your favorite latte! Right now, much of the interaction data in social media platforms are closed, not able to be mashed up in order to get a more complete picture of a customer. This data silo-ing that exists today will change over time, predicts Dev Basu, founder and CEO of Powered by Search. "As data becomes more commoditized, platforms will open their data. That will create huge new opportunities for social marketing." In fact, author and social media writer Mark Schaefer estimates that by 2020, data will increase 600 percent, 75 percent of which will be created by customers, not businesses. Finding ways to mash up and use these data will create huge opportunity.
Mobile and Entertainment Will Morph You already know that mobile is set to overtake desktop as the primary means of accessing the internet this year. The movement will not stop there. We've moved beyond smartphones and connected tablets to cars. Imagine your car dashboard with a touchscreen browser. Imagine no longer. The Tesla Model S is just
the first generation of mobile internet in your vehicle. But don't stop there. Wearable technology, like Google Glass, changes the way we think about constant connectivity. In fact, they just announced broader distribution and sales channels of Google Glass, and it will not be long before major eyewear brands license the technology. In this, you have your marching orders — make sure all of your content, all of your sites, and certainly all of your social media platforms are ready to take advantage of this shift. For social media, this means not just posting text heavy content, for example, but utilizing video, tappable post elements, and other tools to increase the richness of the customer experience and interaction with you. In fact, you should look beyond text-focused social media platforms and consider adding some that are more visually centered to the mix. Your complete strategy should engage users in the mobile experience and encourage them to generate user content (pictures, videos, and reviews) and to share it.
Marketing Programs Will Reintegrate Smart marketers have long worked to integrate marketing efforts across media vehicles and channels. Through the early years of social media, its inclusion as a marketing tool was most frequently an aside or an afterthought. Long gone are the days of "Oh, hey, I guess we should have a Facebook page." Social media (and by that I mean far more than just Facebook) will be a critical element to content-based marketing strategies and programs. Brands will focus on mobile interactivity because that is where consumers spend more of their time. The key change I see coming is changing expectations of what consumers want from social media. Social media analyst and entrepreneur Bob Zukis says social media needs to serve a broader purpose than just networking. Where is this going? Social is a layer of a campaign versus a separate channel. "Mark-up" data around user generated content will become important for both platforms and brands that want to make this content more visible. Let's put it this way -- instead of looking at social media as simply a way to communicate and sell to your customers, you should
16
www.nvsaa.org
look at it as a valuable way to connect and build loyalty with your customers. Doing this within the context of a layer on top of all your marketing efforts (online, offline, in-store) makes social marketing central, not separate to your brand communication. Stop promoting to them and start relating with them leveraging your marketing communications efforts all the while. What better way to do this than via social media?
Content Marketing Will Grow —With Help It is no secret today that content is the currency of visibility. It is through relevant, useful, and informative content that companies can reach customers and even increase SEO results. However, the challenge for many businesses -- especially small businesses -- is bandwidth. The ability to easily and efficiently create and publish content has traditionally been a big stumbling block to content marketing. Technology can help businesses facing this challenge in the form of modern content management systems. Yesterday's CMS tools were large, cumbersome, and expensive -- and only for the big guys. Today's (and tomorrow's) CMS tools, on the other hand, offer a variety of sleeker, simpler, and easier-to-use options, making them viable for any company serious about producing and utilizing social content for marketing purposes.
Even better, new technologies will emerge that will help businesses automate content creation tasks by empowering and equipping employees and other customer facing entities to easily create/ acquire, format, and publish content actors platforms. This leads us to the last concept...
The Power of Your Network Will Deliver Brands that win in the future will be able to "power up" their network of employees, franchisers, or dealers to increase visibility and sales. We will move from the "wisdom of the crowd" to "the power of the crowd." As the internet becomes a crowded, contentfilled place, it will be increasingly hard for businesses to be visible on social media. Coordinated strategies, particularly national to local marketing, will provide an advantage to businesses that can mobilize their networks first. Andrew Shotland, founder of Local SEO Guide warns "that while the majority of consumers will ignore privacy issues in exchange for product and service benefits, a valuable, vocal minority will flock to businesses that proactively respect and protect their privacy." As you power up your network, brands will have to make important decisions on where they will stand on privacy and how they want to use it as a marketing differentiator. These changes are not really radical so much as they are a logical evolution of social media today. They are happening in part because CONTINUED ON PAGE 17
AUGUST | SEPTEMBER 2014
17
fads come and go but also largely because social media has finally found its place in the smart marketer's tool belt.
accommodate completely new workplace solutions. With social media, what was big (big box) becomes small. The "local" store is back, but it is not based on proximity; it's based on community and connections.
What Does This Mean for You?
The Time is Ripe — Go Forth and Connect
There are two things that any company that wants to take advantage of these changes should do. First, make sure your business is "in the game." Do not wait until you feel like you know all the answers before you allocate budget. Get a head start on your competitors by increasing your investment in both mobile and social today. This will give you time to learn more and master your skills and ability to implement programs that really work.
The great paradigm shift of social media is well underway. Marketers everywhere can expect social marketing to become central to their overall marketing communications effort. Smart marketers will be learning how to get the most from these new tools to give them a competitive advantage.
CONTINUED FROM PAGE 15
About the Author
The second thing you should do is develop a process for capturing metrics, reviewing them, and using them. All three of these elements must be included. Metrics are of no use to you if you do not act on them. You must know what is and is not working so that you can adjust your efforts and get the maximum return on your investment.
For nearly three decades, Chris Marentis, Founder and CEO of Surefire Social, has been responsible for driving innovation and sales growth for large media and e-commerce brands as well as start-ups. With a long-history of counseling local businesses about their marketing efforts, Marentis provides insight on what it takes for small businesses to succeed and thrive in today’s evolving digital environment. His notable career includes creating the foundational blueprints for online marketing, e-commerce and
I have one additional surprise that is a little more "macro" view. In the "atomized web," with everyone living in close-knit communities, WHY REPLACE IT WHEN everyone becomes an entrepreneur. Walk into any Starbucks and YOU CAN RESTORE IT? you will see a high percentage of the people running their little enterprises out of the coffee shop. Office space is changing to
WHY SAVE THOUSANDS IN REPLACEMENT COSTS BY REPAIRING, RESTORING, AND RESURFACING YOUR OLD OR WORN YOU KITCHENS, SHOWERS, BATHS, AND CABINETS.
content branding for AOL's Interactive Marketing group, where he served as Senior Vice President. While CEO of Clearspring Technologies (now Add This), Marentis developed one of the most widely adopted venture-backed Web 2.0 content distribution technology platforms in the world.
REPLACE IT WHEN CAN RESTORE IT?
WHY REPLACE ITAFTER WHEN BEFORE WHY REPLACE IT WHEN YOUSAVE CAN RESTORE IT? THOUSANDS IN REPLACEMENT COSTS BY REPAIRING, - STRUCTURAL & SURFACE DAMAGE REPAIRING MORE THAN RESURFACING. YOU REPLACE CAN RESTORE IT? WHY IT WHEN
YOU CAN RESTORE IT?
RESTORING, AND RESURFACING YOUR OLD OR WORN KITCHENS, SHOWERS, BATHS, AND CABINETS. - NON-TOXIC, ANTI-MICROBIAL FINISH SAVE IN REPAIRING, SAVE THOUSANDS THOUSANDS IN REPLACEMENT REPLACEMENT COSTS BY REPAIRING, BEFORE AFTER SAVE THOUSANDS IN REPLACEMENT COSTS BY - PROJECTS COMPLETED INAND ONE DAY AND UP RESTORING, RESURFACING YOUR OLD SAVE THOUSANDS IN REPLACEMENT COSTS BY REPAIRING, MORE THAN RESURFACING. RESTORING, AND RESURFACING ORREPAIRING, WORN RESTORING, AND RESURFACING YOUR OLD WORN RESTORING, AND RESURFACING YOUR OLD OR OR WORN - UNMATCHED CUSTOMER SERVICE KITCHENS, SHOWERS, BATHS, AND CABINETS. KITCHENS, SHOWERS, - STRUCTURAL &CABINETS. SURFACE DAMAGE REPAIRING KITCHENS, SHOWERS, SHOWERS, BATHS, AND KITCHENS, BATHS, AND CABINETS. - ENGINEERED PORCELAIN & COUNTERTOP PRODUCTS MADE-TO-LAST
WHY REPLACE IT WHEN MORE THAN RESURFACING. MORE THAN RESURFACING. MORE THANRESURFACING. RESURFACING. MORE THAN YOU CAN RESTORE IT? BEFORE
AFTER
--STRUCTURAL &&SURFACE DAMAGE REPAIRING STRUCTURAL SURFACE DAMAGE REPAIRING - STRUCTURAL & SURFACE DAMAGE REPAIRING - STRUCTURAL & SURFACE DAMAGE REPAIRING --ENGINEERED PORCELAIN & ENGINEERED PORCELAIN &COUNTERTOP COUNTERTOP - ENGINEERED PORCELAIN & COUNTERTOP
- ENGINEERED PORCELAIN & COUNTERTOP PRODUCTS MADE-TO-LAST PRODUCTS MADE-TO-LAST PRODUCTS MADE-TO-LAST PRODUCTS MADE-TO-LAST - NON-TOXIC, ANTI-MICROBIAL FINISH NON-TOXIC, ANTI-MICROBIAL FINISH --NON-TOXIC, ANTI-MICROBIAL FINISH - NON-TOXIC, FINISH - PROJECTSANTI-MICROBIAL COMPLETED IN ONE DAY AND UP PROJECTS COMPLETED INONE ONEDAY DAY ANDUP UP --PROJECTS COMPLETED IN AND - PROJECTS COMPLETED IN ONE DAY AND UP - UNMATCHED CUSTOMER SERVICE UNMATCHED CUSTOMER SERVICE - UNMATCHED CUSTOMER SERVICE - UNMATCHED CUSTOMER SERVICE
BEFORE AFTER AFTER - ENGINEERED PORCELAIN & COUNTERTOP BEFORE AFTER AFTER PRODUCTSBEFORE MADE-TO-LAST
ENDLESS COLOR SELECTIONS.
- NON-TOXIC, ANTI-MICROBIAL FINISH
ADD QUARTZ COPPER &INSILVER FORAND UP -- PROJECTS COMPLETED ONE DAY THE LOOK AND FEEL OF REAL GRANITE - UNMATCHED CUSTOMER SERVICE
BEFORE
AFTER
IN REPLACEMENT COSTS BY REPAIRING, D RESURFACING YOUR OLD ORAFTER WORN BEFORE BEFORE AFTER AFTER SHOWERS, BATHS, BEFORE AND ENDLESS COLOR SELECTIONS. BEFORECABINETS. AFTER
RFACING.
THE LOOK AND FEEL OF REAL GRANITE
SELECTIONS. ENDLESS COLOR SELECTIONS. - ADD QUARTZ COPPER & SILVERSELECTIONS. FOR ENDLESS COLOR
BEFORE AFTER CALL FOR A FREE QUOTE TODAY!
(702)
ENDLESS COLOR SELECTIONS. - ADD QUARTZ COPPER & SILVER FOR
LOOK AND FEEL OF REAL GRANITE ADD FOR --THE ADD QUARTZ COPPER & SILVER FOR LICENSED & BONDED - ADD QUARTZ COPPER & SILVER FOR THE LICENSE 0078220 THE LOOK#: AND FEEL OF REAL GRANITE GRANITE THE LOOK AND FEEL OF REAL GRANITE
350-0900
MAGE REPAIRING
UNTERTOP
KITCHENS
BATHS
CABINETS
VICE
AFTER
(702)
CALL FOR A FREE QUOTE TODAY!
(702)
COUNTERTOPS
(702) 350-0900 KITCHENS BATHS CABINETS (702) (702)350-0900 350-0900
LICENSED & BONDED LICENSE #: 0078220
350-0900
LICENSED & BONDED LICENSE #: 0078220
350-0900
CALL FOR AA FREE QUOTE TODAY! CALL FOR A FREE CALL FOR FREEQUOTE QUOTETODAY! TODAY!
KITCHENS
BATHS
CABINETS
LICENSED & & BONDED LICENSED LICENSED &BONDED BONDED TUBS LICENSE SHOWERS LICENSE #: 0078220 0078220COUNTERTOPS LICENSE#: #: 0078220
TUBS
SHOWERS
COUNTERTOPS
ENDLESS COLOR SELECTIONS. KITCHENS BATHS CABINETS KITCHENS BATHS CABINETS KITCHENS BATHS CABINETS - ADD QUARTZ COPPER & SILVER FOR
TUBS TUBS TUBS
SHOWERS SHOWERS SHOWERS
COUNTERTOPS COUNTERTOPS COUNTERTOPS
THE LOOK AND FEEL OF REAL GRANITE
18
TE TODAY!
900
SHOWERS
CALL FOR A FREE QUOTE TODAY!
FINISH DAY AND UP
TUBS
LICENSED & BONDED LICENSE #: 0078220
www.nvsaa.org
an establishes professional presence, draws traffic, is an ACreating good website
Effective Website invaluable marketing tool increases revenue ,
.
and
If your website isn’t performing as it should.
AUGUST | SEPTEMBER 2014
19
Call us.
Magazines | Newsletters | Annual Reports | Digital Media
PRODUCTS & SERVICES GUIDE LAS VEGAS
AC & REPAIRS 75 Degrees, LLC 6433 Hill View Ave. Las Vegas, NV 89107 hvac75degrees@yahoo.com P: (702) 478.7575 F: (702) 429.2801 A/C SALES - SUPPLIES & PARTS Bio-one 12100 Mountain Centre Rd., #11206 Marana, AZ 85658 glenn@bioonevegas.com P: (702) 403.4242 F: (800) 513.1424 Maintenance Supply Headquarters 880 Wigwam Pkwy., #140 Henderson, NV 89014 www.supplyHQ.com P: (702) 558.2200 F: (702) 558.2205 Spanish: (888) 281-0255 MSI HVAC 3480 Birtcher Dr. Las Vegas, NV 89118 bbilliu@msihvac.com P: (702) 217.5042
F: (888) 841.5254
ADVERTISING Apartment Finder 6330 McLeod Dr. Ste. 5 Las Vegas, NV 89120 cvail@apartmentfinder.com P: (702) 604.2351 F: (702) 798.8311 Apartment Guide (Las Vegas) 8298 South Arville Street Suite #104 Las Vegas, NV 89139 joegreen@apartmentguide.com P: (702) 939.1494 F: (702) 939.1551
TSI Total Safety Inc. 9555 Del Webb Blvd Las Vegas, NV 89134 jonas.chang@tsivegas.com P: (702) 967.0000 F: (702) 967.0001 APPLIANCES (SALES/RENTAL/PARTS/REPAIR) Ferguson Enterprise 501 Parkson Road Henderson, NV 89011 chris.williams@ferguson.com P: (702) 564.2660 F: (702) 564.1329
BACKFLOW TESTING Certified Fire Protection 3400 West Desert Inn Rd., Ste 20 Las Vegas, NV 89102 fireone@lvcm.com P: (702) 873.5995 F: (702) 251.1972 TSI Total Safety Inc. 9555 Del Webb Blvd Las Vegas, NV 89134 jonas.chang@tsivegas.com P: (702) 967.0000 F: (702) 967.0001
Maintenance Supply Headquarters 880 Wigwam Pkwy., #140 Henderson, NV 89014 www.supplyHQ.com P: (702) 558.2200 F: (702) 558.2205 Spanish: (888) 281-0255
BLINDS/WINDOWS/DOORS/GLASS Cherokee Blind & Door 4350 S Arville, C-21 Las Vegas, NV 89103 P: (702) 432.3244 F: (702) 432.3341
Sears Roebuck & Co., dba Sears Commercial 2417 Regency Blvd., Ste 6 Augusta, GA 30904 bret.spears@searshc.com P: (702) 942.3269
Maintenance Supply Headquarters 880 Wigwam Pkwy., #140 Henderson, NV 89014 www.supplyHQ.com P: (702) 558.2200 F: (702) 558.2205 Spanish: (888) 281-0255
ASBESTOS CERTIFICATION REMOVAL Genie Services 4300 North Pecos Road, Suite #22 Las Vegas, NV 89115 njeancheff@genieservices.com P: (702) 452.1111 F: (702) 452.1179 ASPHALT (SEAL COATING STRIPING & REPAIRS) Affordable Striping & Sealing 5795 South Sandhill Road, Suite F Las Vegas, NV 89120 shondadecker@gmail.com P: (702) 222.9009 F: (702) 248.9605
CARPET CLEANING & EXTRACTION SERVICES Oxi Fresh of Nevada 3300 Sirius Ave #1020 Las Vegas, NV 89102 bsibbett@oxifreshoflv.com P: (702) 280.0493 F: (702) 778.2122 Servpro of Northwest Las Vegas 791 Middlegate Road Henderson, NV 89011 G_parks@servpro8336.com P: (702) 564.8508
Seamless Flooring LLC 6555 S. Tenaya Way #700 Las Vegas, NV 89113 dave@seamlessflooring.org P: (702) 431.7900 F: (702) 614.4300 Starshine Painting and Cleaning Services, LLC 2980 S. Rainbow Blvd., Ste# 110J Las Vegas, NV 89146 starshineservices@gmail.com P: (702) 332.3159 F: (702) 982.5118 CLEANING SERVICES Genie Services 4300 N. Pecos Rd. #22 Las Vegas, NV 89115 njeancheff@genieservices.com P: (702) 452.1111 F: (702) 452.1179 CLEANING SERVICES (MOLD/DISASTER) Genie Services 4300 N. Pecos Rd. #22 Las Vegas, NV 89115 njeancheff@genieservices.com P: (702) 452.1111 F: (702) 452.1179 COLLECTIONS - AGENCIES AND SYSTEMS Allied Collection Services 3080 S. Durango Dr., Ste 208 Las Vegas, NV 89117 jmancini@acsnv.com P: (702) 939.8390 F: (702) 944.4062 Clark County Collection Services 8860 West Sunset Rd. Las Vegas, NV 89148 cccs@mgci.com P: (702) 940.5120 F: (702) 365.7927
Apartments.com 175 W. Jackson Blvd., 8th floor Chicago, IL 60604 ltimko@apartments.com P: (312) 601.5391 F: (312) 601.6256
Cedco Contracting 146 Tyler Court Henderson, NV 89074 smckinley@cedcoinc.com P: (702) 361.6550 F: (702) 361.8281
Trademark Restoration Services 5980 Topaz St. Las Vegas, NV 89120 info@trs24-7.com P: (702) 435.8241 F: (702) 897.5547
For Rent Media Solutions (Las Vegas) 5740 S. Arville St., Ste 209 Las Vegas, NV 89118 debra.peterson@forrent.com P: (702) 255.3700 F: (702) 724.9660
Sunland Asphalt 5815 Emerald Avenue Las Vegas, NV 89122 smusegades@sunlandasphalt.com P: (702) 563.6872 F: (702) 563.6875
Venturi Clean PO Box 500 Bridgeport, PA 19405 mradcliffe@venturiclean.com P: (215) 669.6628 F: (888) 752.8097
Simply Apartments 1176 Center Point Drive Henderson, NV 89074 martha@simplyapartments.com P: (702) 567.2411 F: (702) 729.9660
ATTORNEYS/LEGAL SERVICES Karsaz Law 375 Warm Springs Ave., Ste 104 Las Vegas, NV 89119 ckarsaz@karsaz-law.com P: (702) 952.9321 F: (702) 933.5077
CARPET CLEANING/RESTORATION/DYEING Universal Carpet Care, Inc. 3111 S. Valley View, Ste. N-102 Las Vegas, NV 89102 stevec@universalcarpetcare.com P: (702) 220.9003 F: (702) 220.4818
Sentry Recovery and Collections 3080 S Durango Drive. Ste# 203 Las Vegas, NV 89117 jgravitt@srcnv.com P: (702) 944.4111 F: (702) 939.3448
Law Offices of Scott M. Clark P.C. 3008 N. 44th Street Phoenix, AZ 85018 scott@scottclarklaw.com P: (602) 957.7877 (6032) 957.7876
CARPET - SALES & INSTALLATION Cloud Carpet One Floor & Home 6555 S. Valley View Blvd., Ste:500 Las Vegas, NV 89118 marshall@cloudcarpet1.com P: (702) 798.0798 F: (702) 798.3928
CONCRETE REPAIR & RESURFACING Precision Concrete Cutting 3191 North Canyon Road Provo, UT 84604 matt@safesidewalks.com P: (801) 830.4060 F: (801) 224.0062
SurReel Video 1611 Spring Gate Lane., Ste: 370305 Las Vegas, NV 89134 cherise@surreelvideo.com P: (702) 351.8329 ALARM SYSTEMS AND SERVICES Certified Fire Protection 3400 West Desert Inn Rd., Ste 20 Las Vegas, NV 89102 fireone@lvcm.com P: (702) 873.5995 F: (702) 251.1972
AWARDS/TROPHIES Awards West 1957 North Decatur Boulevard Las Vegas, NV 89108 awardswestlv@lvcoxmail.com F: (702) 648.1602 P: (702) 648.1661
HM Carpet 4700w. Russell Rd. Las Vegas, NV 89118 cesar@hmflooringgroup.com P: (702) 597.9020 F: (702) 891.0297
20
National Credit Systems, Inc. 1044 South Buchanan Street Gilbert, AZ 85233 jnantista@nationalcreditsystems.com P: (888) 272.8178 F: (206) 339.4983 Quantum Collections 3080 South Durango Drive Las Vegas, NV 89117 jpreli@quantumcollections.com P: (702) 633.8082 F: (702) 657.1888
CONSTRUCTION MANAGEMENT CONSULTANTS Houston Contracting Corp 7643 Arila Beach Ave Las Vegas, NV 89113 dave@houstoncontractingcorp.com P: (702) 966.8900 F: (702) 940.7859 www.nvsaa.org
COPIERS IBS Copiers, LLC 4045 S. Buffalo Dr., Ste A 101-237 Las Vegas, NV 89147 ibscopiers@gmail.com P: (702) 253.1114 F: (702) 432.8080 COUNTERTOP RESURFACING Multi-Restoration, Inc. 9501 W. Sahara Ave Blvd., # 2148 Las Vegas, NV 89117 gary@multirestoration.com P: (702) 350.0900 Starshine Painting and Cleaning Services, LLC 2980 S. Rainbow Blvd., Ste# 110J Las Vegas, NV 89146 starshineservices@gmail.com P: (702) 332.3159 F: (702) 982.5118 CRIME SCENE CLEAN-UP Steamatic Total Cleaning & Restoration 2851 Synergy Street North Las Vegas, NV 89030 asyverson@steamaticlv.com P: (702) 633.0383 F: (702) 633.0012 DOORS & DOOR/GATE PRODUCTS Western Door and Gate 7725 Commercial Way, Suite #120 Henderson, NV 89011 tom@westerndoorandgate.com F: (702) 558.3222 P: (702) 839.3600 DRYWALL - CONTRACTORS Genie Services 4300 N. Pecos Rd. #22 Las Vegas, NV 89115 njeancheff@genieservices.com P: (702) 452.1111 F: (702) 452.1179 Starshine Painting and Cleaning Services, LLC 2980 S. Rainbow Blvd., Ste# 110J Las Vegas, NV 89146 starshineservices@gmail.com P: (702) 332.3159 F: (702) 982.5118 EMERGENCY WATER & FIRE RESPONSE Advanced Pro Remediation 5961 McLead Drive Las Vegas, NV 89120 info@calladvancedpro.com P: (702) 252.0880 F: (702) 543.5238 EXERCISE EQUIPMENT Advanced Exercise Equipment 861 South Park Drive Littleton, CO 80120 hdoane@advancedexercise.com P: (702) 212.4844 FIRE ALARMS AND PROTECTION Certified Fire Protection 3400 West Desert Inn Rd., Ste 20 Las Vegas, NV 89102 fireone@lvcm.com P: (702) 873.5995 F: (702) 251.1972 TSI Total Safety Inc. 9555 Del Webb Boulevard Las Vegas, NV 89134 jonas.chang@tsivegas.com P: (702) 967.0000 F: (702) 967.0001
AUGUST | SEPTEMBER 2014
FIRE AND SAFETY Certified Fire Protection 3400 W Desert Inn, Ste 20 Las Vegas, NV 89102-8354 fireone@lvcm.com P: (702) 873.5995 F: (702) 251.1972
FLOORING - COVERING/CARPET Criterion Brock, Inc. 1660 Helm Dr. Ste 1000 Las Vegas, NV 89119-3845 jason@brockinteriors.com P: (702) 458.6550 F: (702) 458.6584
Diversified Protection Systems, Inc. 4435 Wagon Trail Avenue Las Vegas, NV 89118 tmilton@dpsi.biz P: (702) 307.3473 F: (702) 307.3472
Redi Carpet 4535 East Elwood., #101 Phoenix, AZ 85044 lzoroya@redicarpet.com P: (480) 205.7020 F: (480) 350.9987
TSI Total Safety Inc. 9555 Del Webb Boulevard Las Vegas, NV 89134 jonas.chang@tsivegas.com P: (702) 967.0000 F: (702) 967.0001 FIRE EXTINGUISHERS Certified Fire Protection 3400 West Desert Inn Rd., Ste 20 Las Vegas, NV 89102 fireone@lvcm.com P: (702) 873.5995 F: (702) 251.1972 On Guard Fire Protection 7705 Commercial Way, # 155 Henderson, NV 89011 bobby@onguardfp.com P: (702) 966.8021 F: (702) 987.1174
Shaw Industries 11411 Valley View Cypress, CA 90670 brian.hoddy@shawinc.com P: (714) 317.9999 F: (888) 367.6220 Sherwin Williams Paint & Floor Covering 7470 S. Dean Martin Drive, #105 Las Vegas, NV 89139 swrep5905@sherwin.com P: (702) 895.8887 F: (702) 895.8892 Solar Contract Carpet of Las Vegas, Inc. 4280 Wagon Trail Ave., #C Las Vegas, NV 89118 jeff.robinson@solarcarpet.com P: (702) 798.7100 F: (702) 798.1982
Rawson Construction 3625 West Teco Avenue, Suite 10 Las Vegas, NV 89118 mike@rawsonconstruction.com P: (702) 739.9399 F: (702) 614.4287 HVAC Fire-N-Ice Heating & Air Conditioning 2324 S. Highland Dr. Las Vegas, NV 89102 fire-n-icehvac@earthlink.net P: (702) 395.0071 F: (702) 395.0253 MSI HVAC 11700 Industry Avenue Fontana, CA 92337 awebb@msihvac.com P: (951) 727.2228 F: (888) 841.5254 INSURANCE Assurance Ltd. 5740 South Arville St., Ste# 204 Las Vegas, NV 89118 aholden@assuranceltd.com P: (702) 798.3700 F: (702) 238.7133 ePremium Insurance 4770 Duke Dr. Suite 310 Mason, OH 45040 jbuechler@epremiuminsurance.com P: (800) 319.1390 F: (513) 204.1920
TSI Total Safety Inc. 9555 Del Webb Boulevard Las Vegas, NV 89134 jonas.chang@tsivegas.com P: (702) 967.0000 F: (702) 967.0001
FURNITURE (RENTAL/SALES) CORT Furniture Rental (Las Vegas) 6625 Arroyo Springs St. Ste. 130 Las Vegas, NV 89113 Angel.Dibellonia@cort.com P: (702) 822.7368 F: (702) 822.7324
FIRE SPRINKLER SYSTEMS INSTALLATION Certified Fire Protection 3400 West Desert Inn Rd., Ste 20 Las Vegas, NV 89102 fireone@lvcm.com P: (702) 873.5995 F: (702) 251.1972
KRT Concepts 6170 W. Lake Mead Blvd., #168 Las Vegas, NV 89108 kcoats@krtconcepts.com P: (702) 490.3558 F: (702) 924.2562
Renters Legal Liability LLC 466 South 400 East #103 Salt Lake City, UT 84111 gus@rllinsure.com P: (801) 994.0237 F: (801) 521.4452
GATES – AUTOMATIC & MANUAL Community Controls 2500 South 3850 West Salt Lake City, UT 84120 tbruske@communitycontrols.com P: (800) 284.2837 F: (800) 867.3637
Western Risk Insurance 3140 S. Rainbow Blvd., Suite 400 Las Vegas, NV 89146 francie@westernrisk.com P: (702) 368.4217 F: (702) 368.4219
Martin Garage Doors of Nevada, LLC 6667 Schuster Street Las Vegas, NV 89118 courtmorris@hotmail.com
INTERIOR DESIGN Interior Specialists Inc. 7465 West Sunset Road, # 1200 Las Vegas, NV 89113 slarrison@isidc.com P: (702) 227.4111 F: (702) 940.3448
TSI Total Safety Inc. 9555 Del Webb Boulevard Las Vegas, NV 89134 jonas.chang@tsivegas.com P: (702) 967.0000 F: (702) 967.0001 FINANCE Johnson Capital 9090 S. Ridgeline Blvd., Ste# 207 Highlands Ranch, CO 80129 tylerwebster@johnsoncapital.com P: (918) 528.3350 FITNESS EQUIPMENT Fitness Pro 560 S. A Street Oxnard, CA 93030 anthony@fitnessprousa.net P: (805) 483.7000 F: (805) 486.2221 Opit-Fit International, Inc. P.O. Box 6716 Folsom, CA 95763 joshua@opti-fit.com P: (916) 274.3488 F: (866) 274.3488 FLAGS — BANNERS & PENNANTS Las Vegas Flag & Sign 4572 West Hacienda Ave Las Vegas, NV 89118 bobglennon@lvfns.com P: (702) 798.6030 F: (702) 789.3001
GENERAL CONTRACTORS Alpha 1 Construction 5006 Bond St. Las Vegas, NV 89118 charlie@alpha1constructiononline.com P: (702)649.0067 F: (702) 649.0096 F & A Painting and Construction, Inc. 4335 West Post Road Las Vegas, NV 89118 fapaintinglv@aol.com P: (702) 914.2676 FSI Construction 5728 Teague Road Houston, TX 77041 tony@fsiconstruction.com P: (713) 690.5330 F: (713) 690-9220
21
Nevada West Business Insurance 4175 S. Riley St., Ste 200 Las Vegas, NV 89147 jeffm@nvwestinsurance.com P: (702) 597.5998 F: (702) 990.0500
INTERNET/MARKETING Apartment List 500 Third Street., Ste# 555 San Francisco, CA 94107 dana@apartmentlist.com P: (415) 817.1068 Property Solutions International, Inc. 1836 N. Stapley Dr., Ste 179 Mesa, AZ 85203 cpeterson@propertysolutions.com P: (602) 324.9223 F: (801) 705.1835 Realtor.com Rentals 4399 Via Rio Newbury Park, CA 91320 emily.kaplan@realtor.com P: (800) 978.7368
LANDSCAPING & MAINTENANCE Escalera Landscape 3015 Cooper Creek Drive Henderson, NV 89074 escalera_landscaping@yahoo.com P: (702)735.3545 Gothic Grounds Management, Inc. 2923 West Charleston Boulevard Las Vegas, NV 89102 pabell@gothiclandscape.com P: (702) 676.1185 F: (702) 678.6968 Integrated Landscape Management 4555 Dean Martin Drive Las Vegas, NV 89103 mdifabbio@ilm-llc.com P: (702) 283.9904 F: (702) 537.2294 Navarro Landscape 4809 Holt Avenue Las Vegas, NV 89115 navarrolandscape@earthlink.net P: (702) 452.6250 F: (702) 452.0340 Newtex Landscape, Inc. 245 Sunpac Avenue Henderson, NV 89011 gjbambic@newtexlandscape.com P: (702) 795.0300 F: (702) 795.0192 Silver Lands Inc. 2901 S. Highland Drive, Suite 15-A Las Vegas, NV 89109 pacoh@silverlandsinc.com P: (702) 459.3192 F: (702) 459.4372 LAUNDRY EQUIPMENT Coinmach Laundry Service 501 North 37th Dr., Suite 102 Phoenix, AZ 85009 dwahlers@coinmachcorp.com P: (602) 722.6959 F: (602) 340.8907 WASH Multifamily Laundry Systems, LLC 100 N. Sepulveda Blvd., 12 Floor El Segundo, CA 90245 krokosz@washlaundry.com P: (800) 421.6897 F: (310) 297.9450 LEAD TRACKING SYSTEM CallSource 31280 Oak Crest Drive Westlake Village, CA 91361 coldt@callsource.com P: (818) 673.4756 F: (888) 593.1999
eConserve 17 Bluff Keeling Irvine, CA 92603 gkeeling@econservellc.com P: (949) 336.1100
MSE Environmental 9811 West Charleston Blvd., Ste:2403 Las Vegas, NV 89117 erik@msenational.com P: (702) 255.2457 F: (702) 953.0286
TGJ Painting 401 Max Court Henderson, NV 89011 tgjservices@yahoo.com P: (702) 558.0816 F: (702) 564.0617
HD Supply P.O Box 4945 Orlando, FL 32802 dean.bingham@hdsupply.com P: (702) 325.7801
MULTI-FAMILY BROKER Marcus & Millichap 3990 Howard Hughes Pkwy Paradise, NV 89169 marc.moore@marcusmillichap.com P: (702) 215.7145 F: (702) 215.7110
PEST CONTROL Global Pest Services 1132 Coral Crystal Court North Las Vegas, NV 89032 dustin@globalpestservices.net P: (702) 657.0091 F: (702) 657.1608
NON-PROFIT ORGANIZATION SNHD Tobacco Control Program 400 Shadow Lane, Suite #101 Las Vegas, NV 89106 chacon@snhdmail.org P: (702) 759.1276 F: (702) 759.1416
PLAYGROUNDS/SITE AMENITIES Green Living Services 4205 W. Tompkins., Ste 1 Las Vegas, NV 89103 ken@greenlivingservices.com P: (702) 367.8873 F: (702) 642.5724
Maintenance Supply Headquarters 880 Wigwam Pkwy., #140 Henderson, NV 89014 www.supplyhq.com P: (702) 558.2200 F: (702) 558.2205 MAKE-READY Genie Services 4300 N. Pecos Rd. #22 Las Vegas, NV 89115 njeancheff@genieservices.com P: (702) 452.1111 F: (702) 452.1179
Springboard Nonprofit Consumer Credit Management 215 East Warm Springs Rd., Ste# 106 Las Vegas, NV 89119 taryn.gaynor@credit.org P: (866) 896.7965 F: (951) 328.7730
Starshine Painting and Cleaning Services, LLC 2980 S. Rainbow Blvd., Ste# 110J Las Vegas, NV 89146 starshineservices@gmail.com P: (702) 332.3159 F: (702) 982.5118 MARKETING CONSULTANTS – SERVICES G5 550 NW Franklin Avenue, Suite 200 Bend, OR 97701 cj.edmonds@g5platform.com P: (541) 633.7271 F: (541) 225.5166 LeaseLabs 2870 Fifth Avenue, Suite 202 San Diego, CA 92103 john@leaselabs.com P: (619) 233.4700 F: (619) 233.4702 MARKET RESEARCH & ANALYSIS ALN Apartment Data, Inc. 2611 Westgrove Ste. 104 Carrollton, TX 75006 laura@alndata.com P: (800) 643.6416 F:(972) 931.6251
MOLD REMEDIATION & TESTING AZ Partsmaster 2950 S. Highland Drive Suite E Las Vegas, NV 89109 jerry.stickley@azpartsmaster.com LEGAL SERVICES P: (702) 369.2121 F: (702) 369.4391 Marquis Aurbach Coffing tmoore@maclaw.com Eagle Restoration P: (702) 942.2168 F: (702) 856.8968 6225 Harrison Dr., # 1 Las Vegas, NV 89120 MAINTENANCE services@eaglelv.com Buyers Access P: (702) 895.9991 F: (702) 895.9992 1777 S. Harrison St., Ste 300 Denver, CO 80210 Genie Services tstpierre@buyersaccess.com 4300 North Pecos Road, Suite #22 P: (303) 991.5580 F: (303) 991.5588 Las Vegas, NV 89115 njeancheff@genieservices.com MAINTENANCE SUPPLIES P: (702) 452.1111 F: (702) 452.1179 AZ Partsmaster 2950 S. Highland Drive Suite E Har-Bro Construction & Consulting, Inc. Las Vegas, NV 89109 114 Cassia Way jerry.stickley@azpartsmaster.com Henderson, NV 89014 P: (702) 369.2121 F: (702) 369.4391 Eion.stanley@harbro.com P: (702) 587.3226 F: (702) 891.9100
OFFICE SUPPLIES Advance Office & Janitorial Supplies 3261 S Highland, Ste. 603 Las Vegas, NV 89109 lisaburchard@advanceoffice.com P: (702) 735.0213 F: (702) 735.0147 PAINT – CONTRACTORS, EQUIPMENT & SUPPLIES Ecc, LLCc dba Executive Coatings and Contracting 8765 East Orchard Road, Suite #703 Greenwood Village, CO 80111 andrea@executivecoatings.com P: (888) 300.6786 F: (303) 300.6786
PLUMBING Code Red Plumbing 7065 West Ann Rd., Ste: 130-540 Las Vegas, NV 89130 manager@coderedplumbing.com P: (702) 949.6599 F: (702) 938.6258 Complete Solutions dba Roto Rooter 39 East Brooks Avenue North Las Vegas, NV 89030 cwojciechowski@rrsc.com P: (702) 646.5273 F: (702) 646.0132 Las Vegas Plumbing, Inc. 814 Elliot Park Ave North Las Vegas, NV 89032 kvinsani00@yahoo.com P: (702) 399.3514 F: (702) 914.3737 MOEN, Inc. 7565 North Torrey Pines Drive Las Vegas, NV 89131 gordon.clack@moen.com P: (702) 595.1337 F: (702) 645.7175
ODYSSEY PAINTING ETC, INC 3111 S. Valley View Blvd., Ste: Z-107 Las Vegas, NV 89102 PROPERTY MANAGEMENT CAREER odysseypainting@hotmail.com PLACEMENT P: (702) 365.1579 F: (702) 365.1588 Career Strategies, Inc. 3531 East Russell Road, Ste B PAINT (SALES/SERVICE) Las Vegas, NV 89120 Dunn-Edwards Paints dwetherby@csi4jobs.com 4300 E. Tropicana Ave P: (702) 368.2363 F: (702) 368.2366 Las Vegas, NV 89121 sharon.brenner@dunnedwards.com PROPERTY MANAGEMENT SOFTWARE P: (702) 845.7539 F: (702) 243.8131 AppFolio 55 Castilian Drive Empire Community Painting Santa Barbara, CA 93117 5940 South Rainbow Blvd., Ste 2012 nora.betz@appfolio.com Las Vegas, NV 89118 P: (805) 617.2161 F: (805) 968.0653 dwhitaker@empirepainting.com P: (888) 278.8200 F: (702) 939.9940 RealPage Inc. 4000 International Pkwy Odyssey Painting ETC, Inc Carrollton, TX 75007 3111 S. Valley View Blvd., Ste: Z-107 stacey.blackwell@realpage.com Las Vegas, NV 89102 F: (972) 820.3383 P: (972) 820.3015 odysseypainting@hotmail.com P: (702) 365.1579 F: (702) 365.1588 Tenant Technologies, Inc. 1665 Willamette Falls Dr. Sherwin Williams Paint & Floor Covering West Linn, OR 97068 7470 S. Dean Martin Drive. #105 srunkel@tenanttech.com Las Vegas, NV 89139 F: (503) 594.2580 P: (503) 233.2125 swrep5905@sherwin.com P: (702) 895.8887 F: (702) 895.8892 PROPERTY RESTORATION – GENERAL Starshine Painting and Cleaning Services, LLC 2980 S. Rainbow Blvd., Ste# 110J Las Vegas, NV 89146 starshineservices@gmail.com P: (702) 332.3159 F: (702) 982.5118
22
CONTRACTORS
Belfor Property Restoration 5870 La Costa Canyon Ct., Ste 200 Las Vegas, NV 89129 brad.gardner@us.belfor.com P: (702) 933.6866 F: (702) 933.6869 www.nvsaa.org
REAL ESTATE - BROKERS Apartment Realty Advisors/ARA 6725 Via Austi Parkway., Ste 380 Las Vegas, NV 89119 cbentley@arausa.com P: (702)855.0440 F: (702) 855.0660
Genie Services 4300 North Pecos Road, Suite #22 Las Vegas, NV 89115 njeancheff@genieservices.com P: (702) 452.1111 F: (702) 452.1179
Sperry Van Ness Nevada 3039 West Horizon Ridge., Ste 120 Henderson, NV 89052 bairdd@svn.com P: (702) 765.6005 F: (702) 765.6006
New Age Painting & Coatings 848 North Rainbow Blvd., #302 Las Vegas, NV 89107 hornelas@newagepaint.com P: (702) 406.6964 F: (702) 426.9553
SECURITY SYSTEMS Alert 911 Now 7165 Bermuda Rd Las Vegas, NV 89119 janine@alert911now.com P: (702) 224.4100 F: (702) 967.5377
Contemporary Information Corp. 42913 Capital Drive #101 Lancaster, CA 93535 dan@contemporaryinfo.com P: (800) 288.4757 F: (800) 677.8494
RELOCATION SERVICES Relocation Resources 8379 West Sunset Road, #110 Las Vegas, NV 89113 jennifer@relocationresources.org P: (702) 444.4088 F: (702) 444.0079
Out-Fit 25 West Easy Street, Suite 306 Simi Valley, CA 93065 sslayton@out-fit.net P: (949) 873.3616 F: (805) 426.8120
Alpha Surveillance Systems 3410 East Russell Road, Suite #310 Las Vegas, NV 89120 greg@alphasurveillancesystems.com P: (702) 990.1454 F: (702) 588.7998
RentGrow 307 Waverley Oaks Road, Suite 301 Waltham, MA 02452 ohmana@rentgrow.com P: (800) 736.8476 F: (781) 290.0687
SECURITY DEPOSIT ALTERNATIVES SureDeposit/Assurant Specialty Property 293 Eisenhower Pkwy., Ste 320 Livingston, NJ 07039-1783 brian@suredeposit.com P: (973) 992.8440 F: (973) 992.8770
Certified Fire Protection 3400 West Desert Inn Rd., Ste 20 Las Vegas, NV 89102 fireone@lvcm.com P: (702) 873.5995 F: (702) 251.1972
TOWING Ashley’s Towing 201 North Mojave Las Vegas, NV 89101 ashleystowing@live.com P: (702) 382.3508 F: (702) 382.8090
RESIDENT SCREENING SERVICES CoreLogic SafeRent 40 Pacifica., Ste 900 Irvine, CA 92618 srmarketing@corelogic.com P: (888) 881.3400
TSI Total Safety Inc. 9555 Del Webb Boulevard Las Vegas, NV 89134 jonas.chang@tsivegas.com P: (702) 967.0000 F: (702) 967.0001
TSI Total Safety Inc. 9555 Del Webb Boulevard Las Vegas, NV 89134 jonas.chang@tsivegas.com P: (702) 967.0000 F: (702) 967.0001
Co-Signer.Com 10777 West Twain Ave., # 225 Las Vegas, NV 89135 mike@co-signer.com P: (855) 267.4461 F: (702) 851.3998
SECURITY SERVICES-PATROL SERVICES Citywide Security P.O. Box 62249 Boulder City, NV 89006 info@citywidepatrol.com P: (702) 644.2977
On-Site 7077 Parfet Street Arvada, CO 80004 jrossi@on-site.com P: (408) 795.4167
Courtesy Patrol LLC NV. #710 1450 E. Pebble, Ste 3151 Las Vegas, NV 89123 samamici@msn.com P: (702) 206.3493 F: (702) 586.2778
The Screening Pros, LLC Global Security Concepts, Inc. 6512 N. Decatur Blvd., #130-301 3340 Wynn Road, Suite C Las Vegas, NV 89102 Las Vegas, NV 89131 joseph@gscsecurity.com tres@thescreeningpros.com F: (702) 876.3518 P: (800) 877.3908 F: (800) 877.5073 P: (702) 876.7729 RETENTION & REPUTATION MANAGEMENT SatisFacts Research 909 N. Sepulveda Blvd El Segundo, CA 90245 dmiller@satisfacts.com P: (866) 655.1490 F: (866) 655.1491 ROOFING SERVICES Cooper Roofing and Solar 1200 Commerce St., Ste# 110 Las Vegas, NV 89102 Mark@coopersolar.com P: (702) 688.7940 F: (702) 688.7941 D & L Roofing, LLC 6500 West Richmar Ave., Stew 200 Las Vegas, NV 89139 info@dandlroofing.com F: (702) 260.1118 P: (702) 260.1114 Roofing Southwest 3125 Ali Baba Ln, Suite 707 Las Vegas, NV 89118 chrisp@roofingsouthwest.com P: (702) 834.4655 F: (480) 557.5967 The Original Roofing Company 4515 Copper Sage Las Vegas, NV 89115 Collins@trclv.com P: (702) 739.7663 F: (702) 798.6550
AUGUST | SEPTEMBER 2014
Pro Guard USA 2629 Manhattan Beach Blvd. Redondo Beach, CA 90278 victor.marks@proguardusa.com P: (702) 263.8212 F: (702) 263.8217 Rock Security 3200 Polaris Ave, # 28 Las Vegas, NV 89102 justin@rocksecurityllc.com P: (702) 586.7982 F: (702) 410.9305 Signal 88 Security 3880 South 149th Street, Ste 102 Omaha, NE 68144 csenkbile@signal88.com P: (402) 320.9266 F: (402) 502.2078 Southern Nevada Security Patrol, Inc. 3140 S. Durango Dr., Ste 103 Las Vegas, NV 89117 vegasamanda07@hotmail.com P: (702) 270.9116 F: (702) 256.6037 Triton Security, Inc. 4050 Schift Dr. Las Vegas, NV 89103 john@epsstaff.com P: (877) 757.0909
F: (702) 257.3588
SIGNAGE Fusion Sign & Design 3443 Niki Way Riverside, CA 92507 robin@fusionsign.com P: (702) 949.0760
TENANT SCREENING CoreLogic SafeRent 7500 W. Lake Mead Blvd., #9-542 Las Vegas, NV 89128 tsedminik@fadvsaferent.com P: (702) 839.1736 F: (702) 839.1738
Quality Towing 4100 E. Cheyenne Ave. Las Vegas, NV 89115 jberry@unitedroadtowing.com P: (702) 649.5711 F: (702) 633.4447 Titan Towing 3101 Westwood Drive Las Vegas, NV 89109 yp@titan-towing.com P: (702) 333.8697 F: (702) 973.3365
SMOKE DETECTORS & ALARMS Certified Fire Protection 3400 West Desert Inn Rd., Ste 20 Las Vegas, NV 89102 fireone@lvcm.com P: (702) 873.5995 F: (702) 251.1972
TREE – MAINTENANCE SERVICES Tree Solutions, LLC 3660 West Quail Ave Las Vegas, NV 89118 pete@treesolutionslv.com P: (702) 309.8733 F: (702) 309.8734
SWIMMING POOL – EQUIPMENT & SUPPLIES Vivo Pools 825 South Primrose., Ste H Monrovia, CA 91016 willan@vivopools.com P: (702) 529.1808 F: (818) 952.2122
UNIFORMS Golden Promotions & Apparel 3724 White Carnation St. Las Vegas, NV 89147 lgolden@goldenpromo.com P: (702) 220.7904 F: (702) 631.0094
TSI Total Safety Inc. 9555 Del Webb Boulevard Las Vegas, NV 89134 jonas.chang@tsivegas.com P: (702) 967.0000 F: (702) 967.0001
UTILITIES – BILLING SERVICES Conservice PO Box 4696 Logan, UT 84323 amandash@conservice.com P: (435) 713.2258 F: (435) 792.3303
TELECOMMUNICATIONS Century Link 330 South Valley View Boulevard Las Vegas, NV 89107 Stephanie.x.riley@centurylink.com P: (702) 244.1220 F: (702) 244.7385
WASTE COLLECTION Republic Services 770 East Sahara Avenue Las Vegas, NV 89104 feinbergk@repsrv.com P: (702) 280.0051 F: (702) 599.5585
Cox Communications 1700 Vegas Drive Las Vegas, NV 89106 Jim.Fitch@cox.com P: (702) 545.1361
RK Property Services 4148 Megan Circle Salt Lake City, UT 84107 rtkendall@comcast.net P: (775) 996.2433 F: (866) 580.4858
F: (702) 545.4392
One call Now 726 Grant Street Troy, Ohio 45373 katie.love@onecallnow.com P: (877) 698.3262
23
WELDING – FABRICATION Weld-All, Inc. 4847 E. Utah Ave Las Vegas, NV 89104 weld-all-inc@embarqmail.com P: (702) 643.7609 F: (702) 432.6962
RENO ADVERTISING Apartment Guide (Reno) 3555 Airway Drive, Suite 314 Reno, Nevada 89511 srichter@apartmentguide.com P: (775) 329.3528
FURNITURE (RENTAL/SALES) CORT Furniture Rental (Reno) 4745 Longley Lane, Suite 101 Reno, NV 89502 rochelle.mazzone@cort.com P: (775) 828.3900 F: (775) 828.3909
For Rent Media Solutions (Reno) 9650 Gateway Drive, Suite 102 Reno, NV 89521 danett.michelini@forrent.com P: (775) 829.7368 F: (775) 246.2534
INSURANCE Meridian Insurance Services 216 N. Minnesota St. Carson City, NV 89703 rcole@misnv.com P: (775) 883.8880 F: (775) 883.1929 Western Risk Insurance 3140 South Rainbow Boulevard, Suite 400 Las Vegas, NV 89146 susan@westernrisk.com P: (702) 368.4217 F: (702) 368.4219
DOORS Berger Building Supply dba Thompson 600 South Rock Blvd Sparks, NV 89431 jsutton@thompsondoors.com P: (775) 359.0224 F: (775) 359.4958
NON PROFIT Washoe County Health District - Chronic Disease Prevention Program PO BOX 11130 Reno, NV 89520 ppritchard@washoecounty.us P: (775) 328.6140 F: (775) 328-3750 PEST CONTROL Northern Nevada Pest Control 1285 Baring Blvd. #339 Sparks, NV 89434 P: (775) 857.1245 F: (775) 857.1248
Don’t see yourself in the Products & Services Guide? Want to be a member? Contact NVSAA at 702.436.7662
Commercial Fitness Equipment l Cardio & Strength l Free Weights l Multistations l Gym Flooring l Accessories
Fitness & Patio Concepts
702.490.3558p 702.924.2562f krtconcepts.com • info@krtconcepts.com 537 East Brooks Avenue, Suite 408, North Las Vegas, Nevada 89030
Contract Patio Furnishings l Patio Furniture l Cabanas l Umbrellas l Site Furnishings l Accessories l Upholstery
24
www.nvsaa.org
AUGUST | SEPTEMBER 2014
25
The One-Stop Maintenance Shop for Las Vegas Apartments! Count on Sherwin-Williams for the best in property maintenance supplies! Whether your property needs touch-ups or an overhaul, Sherwin-Williams has a wide selection of quality paint and floorcovering to make all your jobs a success.
For Las Vegas’ Apartment Paint Leaders, call: HENDERSON – Anthem – 10740 S Eastern Ave......................702.675.7770 HENDERSON – Green Valley – 2567 Windmill Pkwy...............702.614.0009 LAS VEGAS – Henderson – 1224 N Boulder Hwy....................702.564.6888 LAS VEGAS – Nellis – 4990 E Sahara Ave...............................702.456.1985 LAS VEGAS – North – 2032 N Bruce Ave................................702.649.6272 LAS VEGAS – Rancho – 3611 N Rancho Dr.............................702.655.0122 LAS VEGAS – Tropicana – 1298 E Tropicana Ave....................702.736.2944 LAS VEGAS – Sahara – 4237 W Sahara Ave...........................702.876.4482 LAS VEGAS – Flamingo – 8475 W Flamingo Rd.....................702.251.4813
For Las Vegas’ Apartment Floorcovering Leader, call: LAS VEGAS – 7470 Dean Martin Dr.......................................702.895.8887
©2012 The Sherwin-Williams Company.
os all done?
. t e e r t S y s Ea -d Getting my to
Fire-N-Ice Heating & Air Conditioning
Over 20 Years of Experience We are dedicated to providing quality, precision and long-lasting products and services. Cross more off the list. First you got the young couple into the loft with the romantic roof-top deck. Then you reviewed your ad results with your local consultant. And even had time to fire off a few professionally designed digital brochures to prospects. All before lunch. The key to your productivity? Working smarter with helpful tools from Apartments.com.
2912 S. Highland Dr., Ste. #E Las Vegas, NV 89109 (t) 702-395-0071 (f) 702-395-0253 www.fireniceheatingandair.com
Get more done every day with Apartments.com. Visit us online or call (888) 658-RENT. ©2012 Classified Ventures, LLC. All rights reserved.
Las Vegas | Phoenix | San Diego | Los Angeles | San Bernardino
26
www.nvsaa.org
Custom Bypass Doors Bypass Doors come in the most popular finishes • Brushed Nickel • Champagne Gold • Bright White With White or Mirror Panels Custom Bypass Doors are delivered to your property within 3 business days. Whether you need 1 or 50, we custom-build your doors to your exact specifications. In addition to Bypass doors, we also offer Alpine Oak, Six Panel or Flat panel Interior doors that we can custom cut to your specifications. Contact your Sales Representative for more information.
Proud member of
Order Forms for custom products are located on our website at supplyHQ.com
Call 702-558-2200 • Español 888-281-0255 • Fax 702-558-2205 880 Wigwam Pkwy., #140 • Henderson, NV 89014
Call us today for more information and pricing on these great products!
9011 West Sahara Avenue, Suite #150, Las Vegas, Nevada 89117
PRSRT STD U.S. POSTAGE PAID SALT LAKE CITY, UT PERMIT NO. 508
This magazine is designed and published by The newsLINK Group, LLC. |1.855.747.4003