Healthcare Security Market Trends 2025

HEALTHCARE SECURITY

A guide to the technologies and trends shaping the market

hea lt h-c a re secu r it y

DECEMBER 3, 2024 MISSISSAUGA, ONTARIO

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How will healthcare and specifically healthcare security adapt over the next few years? What tools will be necessary for healthcare security professionals and all security professionals to meet the demands of the transforming security environment?

Healthcare is on a critical path, evolving with the introduction of Obama Care in the United States and now COVID-19 worldwide. Security professionals need new tools and programs to adapt security services to the “New Normal.” As healthcare emerges from pandemic threats, active shooter and workplace violence will re-emerge and new threats related to civil unrest, fraud, mergers, and further financial struggles will change how healthcare security will function.

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Discover the security risks that accompany the widespread adoption of new medical devices and how to mitigate them.

In Do No Harm cybersecurity expert Matthew Webster delivers an insightful synthesis of the health benefits of the Internet of Medical Things (IoMT), the evolution of security risks that have accompanied the growth of those devices, and practical steps we can take to protect ourselves, our data, and our hospitals from harm. You’ll learn how the high barriers to entry for innovation in the field of healthcare are impeding necessary change and how innovation accessibility must be balanced against regulatory compliance and privacy to ensure safety.

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Secure, Hygienic Access Solutions for Healthcare Facilities

Antimicrobial finishes and touch-free solutions for safer care.

Healthcare facilities face complex security needs while also striving to create spaces that support healing and comfort. The success of patient care depends on safety, efficiency, adaptability, and cost-effectiveness. By optimizing processes and access points, healthcare facilities can protect patients and use resources wisely. Given that door hardware is one of the most frequently touched surfaces in any building, ensuring these points are safe and clean is crucial—especially in healthcare settings. Solutions such as touchfree door operation and antimicrobial finishes help reduce health risks. The extensive range of services and access solutions from dormakaba are ideal for elevating patient safety across every area of a healthcare facility.

Infection control in healthcare settings is critical and starts with minimizing the surfaces that we come in contact with. Products working together, like the RCI 910TC touch-free switch and dormakaba automatic door operator offer a hygienic solution to meet these needs. The RCI 910TC, activated by a simple wave, limits surface contact, thus reducing the potential spread of germs.

The RCI Retrofit Contactless Module (T2T) provides an easy upgrade path for existing automatic door actuators, transforming standard wired push plates into touch-free solutions without the need for additional wiring. Historically, converting switches to touch-free configurations involved high installation costs due to rewiring, but the RCI T2T streamlines this transition, making it both efficient and cost-effective. By implementing touch-free technology in high-traffic areas, hospitals can further safeguard patient and staff health while leveraging their existing infrastructure.

For security solutions that require touch, dormakaba offers enhanced infection control through the BEST Agion® antimicrobial finish. Recognizing the unique challenges of maintaining infection control in healthcare settings, dormakaba provides this protective finish across a wide range of products, including the BEST 9K Cylindrical Lock Series and the BEST Precision 2000 Series Exit Device. With this finish, dormakaba helps reduce the spread of harmful microbes, supporting safer, cleaner environments.

Agion Antimicrobial Finish Benefits:

Rapid Antimicrobial Protection: Inhibits growth of bacteria, fungi, and mold by effectively reducing microbial populations within minutes to hours, depending on the microorganism.

Enhanced Hygiene: Ideal for high-traffic healthcare environments, meeting rigorous hygiene needs.

Rapid Antimicrobial Protection: Inhibits growth of bacteria, fungi, and mold by effectively reducing microbial populations within minutes to hours, depending on the microorganism. Enhanced Hygiene: Ideal for high-traffic healthcare environments, meeting rigorous hygiene needs.

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EPA and FDA Listed: Safe for medical and food prep areas, offering long-lasting protection in critical spaces.

Regardless of the type of healthcare facility, it’s important to create a secure environment with solutions that will last. For superior security the BEST 9K Cylindrical Locks deliver unmatched durability, tested to withstand over 100 million activations. This lock was designed to combine a low-profile aesthetic with robust functionality, ensuring both easy installation and high reliability. In emergencies, the 9K lock with intruder function allows doors to be quickly locked from the inside, creating a safer environment for patients and staff within the facility. The 9K offers robust construction and flexible style options to make it an ideal choice for both new builds and retrofits, delivering superior security for any healthcare setting.

The BEST Precision 2000 Exit Device is known for its strength, durability and aesthetic design. Manufactured from high-quality

materials, the heavy-duty exit device is built for high traffic areas and has a track record of reliable performance. With special designs for behavioral care units and a BHMA Grade 1 certification, the Precision 2000 ensures patient safety and security in any healthcare facility.

Through innovative solutions like the RCI 910TC Touchless Switch, RCI T2T Touch to Touchless Conversion Module, BEST 9K Series Cylindrical Lock, and the BEST Precision 2000 Series Exit Device, dormakaba delivers advanced technology to address today’s healthcare challenges, creating safer environments in every place that matters.

To learn more, contact a branch near you https://www.idn-inc.ca/ locations or visit our website at https://www.idn-inc.ca/

At IDN-Canada, We Make Security Simple.

Finding efficiencies and improving care: The Right Diagnosis for Your Healthcare Surveillance

From the smallest regional hospital to the busiest trauma center, video surveillance is playing a larger role in every healthcare setting, with facilities deploying surveillance technology in new ways using different camera types in varying configurations.

Like any professional organization in any market, healthcare facilities are not immune to the daily business challenges created by staffing shortages, limited resources, shrinking budgets, and rising costs. Combine these trends with the unique dynamics of medical emergencies, life or death procedures, and large amounts of confidential patient data, and it’s no surprise that healthcare facilities welcome anything to help them be more efficient.

This includes video surveillance technology, which can help achieve a balance of quality patient care, safety, and overall operational efficiency.

Cameras are now commonly installed throughout a healthcare facility to meet a diverse set of security and surveillance needs. But it’s not just a matter of installing more cameras. It’s about more cameras with diverse features and capabilities. From the ER to the operating room, healthcare professionals can maintain situational awareness of everything going on within their facility.

With the integration of IP pan-tilt-zoom (PTZ) cameras and Virtual Health platforms, hospitals can perform 24/7 centralized patient monitoring as well as remote monitoring and observation of various units. Multidirectional and PTRZ technology is beneficial to hospitals looking to get the most out of their security investment. With one device through one data connection, a facility can record several key areas like pharmacies, hallways, or lobbies with unique fields of view for each.

Hospitals are complementing their cameras’ security monitoring performance with enhanced data-gathering capabilities combining intelligent

audio/video analytics and Artificial Intelligence. With customizable analytics zones and event-based alarms, Hanwha Vision’s license-free video analytics suite reduces the frequency of false alarms while increasing the efficiency of forensic review.

The result is targeted object detection and classification, which saves time for hospital security teams by speeding forensic searches. When an incident occurs, locating a person of interest, for example, can take only a few minutes instead of having to sift through hundreds of camera streams. Adding intelligent video and audio analytics helps healthcare facilities reduce costs and ultimately improves patient outcomes through increased overall efficiency.

Deploying the right surveillance system can also deliver a range of public health and safety benefits. For example, facility occupancy management is an important factor in reducing the spread of health risks. Ensuring that everyone in the facility has enough space to maintain a safe, physical distance means hospitals must know how many people are in their buildings at all times.

Hanwha Vision has the right diagnosis for improving patient care, connecting with colleagues, monitoring sensitive areas, and maintaining a safe healthcare environment. Healthcare facilities need surveillance solutions that combine 24/7 protection with the latest advancements in Artificial Intelligence (AI), analytics, and cloud management. Hanwha devices are also hardened against cybersecurity threats to help protect patient and data privacy, with full feature integration with the most popular VMS applications.

Looking ahead, the potential applications for security cameras in a healthcare setting are limitless, but the one constant will always remain achieving a balance of quality efficiency, patient care, and safety.

To learn more, visit wwww.hanwhavisionamerica.com/healthcare.

From the OR to ER, waiting rooms to patient rooms, lobbies to parking structures, Hanwha Vision’s intelligent surveillance is the right diagnosis for enhancing patient care, connecting with colleagues, remote monitoring of sensitive areas, and increasing operational efficiency.

The Importance of an Integrated Approach in Healthcare Security

Healthcare facilities in Canada today face an increasingly complex environment that requires a coordinated approach to security, emergency management, and risk assessment. When these departments operate independently, with little collaboration between security teams and emergency management and risk professionals, the facility becomes less effective at protecting sensitive patient data and ensuring the physical safety of patients, staff, and visitors.

Nivethan Placidass, Director of Client Development for Protective Services and healthcare security specialist, GardaWorld Security - Canada, and Tiffany Leung, Director of Business Operations for the Canadian Journal of Emergency Management, explain why integration between teams is so critical.

Reinforcing guarding personnel with emergency management training

According to Mr. Placidass, one of the gaps in the current system is the lack of knowledge and involvement of security teams in emergency management - which is particularly problematic since security teams are often the first on the scene.

“In many cases, security is the only team on site 24/7 to support any critical event” explains Mr. Placidass. “By participating in relevant training programs, such as the Incident Management System (IMS) and Incident Command Systems (ICS), security teams can act swiftly and efficiently until senior emergency management leaders step in. These training sessions, often governmentfunded, are accessible to the public and utilized by emergency management teams. To continue developing our programs, security departments need to become equally involved.”

Ms. Leung provides an example during which data from the emergency management’s Hazard Identification Risk Assessment (HIRA) program and Code Call Analytics allowed them to gain valuable insights that informed policy changes. “We identified that over 50% of the code calls were Code Whites, determined their locations, and assessed whether specific hazardous factors contributed to their occurrence. The information gathered from both methodologies allowed us to target policies in need of reform, updates, and inclusive mitigation strategies, ensuring they align with current practices”, explains Ms. Leung.

Using technology to bolster risk assessment

With the rapid evolution of AI and cybersecurity threats, healthcare facilities must stay ahead of potential attacks. An integrated security approach includes not only physical protection but also robust cyber defenses. “With the increasing frequency of cyberattacks, healthcare facilities need reliable resources to bolster their systems”, explains Mr. Placidass. “In the last 4 years, we have seen multiple hospitals suffer ransomware attacks, with PHI and critical infrastructure being targeted. This is where an external agency becomes invaluable through its ability to offer real-time data monitoring, threat assessments, and risk mitigation strategies that empower healthcare facilities to stay proactive.”

Building a 360° plan to strengthen security poster

Hospitals are high-traffic environments, with a constant flow of people entering and exiting. Proper screening and monitoring of this traffic are essential. Surveillance and access control technologies help healthcare facilities manage and secure these interactions efficiently.

An effective security strategy must also account for the wide range of individuals in healthcare settings - patients, staff, visitors, and external vendors. Emergencies can affect everyone, and security teams must be prepared for both internal and external disruptions, such as strikes or labor relations issues, that could escalate into crises.

Collaboration between security providers, emergency management and risk assessment teams leads to better preparedness and more effective response strategies. “The best way to avoid or mitigate threats is by assessing our resources - personnel, technology, and protocols - and bringing all stakeholders to the table,” Mr. Placidass explains.

Discover GardaWorld Security’s industry-leading healthcare security services at garda.com/healthcare

We combine our commitment to compassionate care with best-in-class security services to protect patients, professionals, and visitors at facilities across the country.

• Specialized healthcare training for security guards

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• Staffing & recruitment for your admin staff with TalentWorld

The Evolution of Medical Facility Security: Modernizing Access Control in Canadian Healthcare Facilities

As Canadian healthcare networks expand across provinces and territories, securing medical facilities has become increasingly complex. With healthcare providers managing multiple locations within their networks, traditional keying systems and credentialing have become both impractical and challenging to maintain. This evolution has sparked significant interest in keyless entry systems as a cost-effective and manageable alternative to conventional locks and keys.

The transformation of healthcare security has been gradual. Initially, facilities employed a hybrid approach: expensive wired access control for high-security areas combined with traditional keyed locks elsewhere. However, this solution provided limited insight into door usage patterns and failed to meet the complex needs of modern healthcare delivery.

“Security remains paramount in healthcare decision-making, driving innovations in access control technology,” explains Kyle Pfeiffer, Industry Solutions Leader‚ Healthcare at Salto. “Integrating keyless entry into existing infrastructure enables healthcare professionals to effectively manage facility access while maintaining efficient movement of staff and patients.”

The Challenge with Physical Keys

While certain high-security areas may still require wired electronic systems, the widespread use of physical locks and keys throughout medical facilities presents ongoing challenges. “Many medical offices continue to rely on mechanical keys, which isn’t an effective approach to securing sensitive areas or protecting patient information,” Pfeiffer notes.

The financial burden of managing physical keys is significant. Consider the common scenario of physicians using temporary working suites: “When doctors fail to return physical keys after their rotation, locks must be replaced to maintain security,” Pfeiffer explains. “Facilities using traditional locks and keys can spend tens of thousands of dollars or more annually on management and replacement.”

In contrast, wireless access systems allow security administrators to quickly modify credentials remotely when staff members depart, eliminating the need for physical lock replacement.

Cost-Effective Solutions for Canadian Healthcare

Installing wireless locks, such as those in Salto’s Virtual Network (SVN), offers a practical and economical alternative to mechanical keying systems.

“The wire-free installation process is straightforward and cost-effective,” says Pfeiffer. “The return on investment typically occurs within the first year, with continued savings in subsequent years.”

Advantages for Canadian Healthcare Facilities

Keyless access control offers several benefits particularly relevant to Canadian healthcare:

- Unified system management across multiple facilities

- Streamlined access for medical professionals moving between different areas

- Enhanced security monitoring and access data tracking

- Quick response capability for emergency situations

- Simplified credential management

- Compliance with Canadian privacy regulations

The system particularly benefits large healthcare networks expanding across different regions. Wireless access control can manage both interior and exterior doors through a single system, reducing costs while enhancing security and convenience.

Future Implications for Canadian Healthcare

“Healthcare facility leadership must ensure proper protection of patient records,” Pfeiffer notes. “Keyless systems strengthen security measures, helping maintain compliance with privacy regulations.”

In Canada, where adherence to both provincial healthcare privacy laws and the Personal Information Protection and Electronic Documents Act (PIPEDA) is crucial, the evolution of wireless access control technology continues to play a vital role. The future of healthcare security lies in solutions that not only protect patient privacy but also offer cost-effective scalability to support the growing demands of Canadian healthcare networks.

Looking ahead, wireless access control systems are positioned to become an integral part of Canadian healthcare infrastructure, offering enhanced security, improved operational efficiency, and the flexibility to adapt to future healthcare delivery models.

Protect what matters the most—patients, staff, visitors, and property.

Salto delivers modern access control and visitor management solutions designed to meet the unique requirements of the healthcare industry: hospitals, medical office buildings, urgent care facilities, laboratories, pharmacies, assisted living centers, and more.

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