CS - Healthcare Security Market Trends by annexbusinessmedia

HEALTHCARE SECURITY

A guide to the technologies and trends shaping the market

SAFEGUARDING ONTARIO ’ S HEALTH-CARE SYSTEM FROM CYBER-ATTACKS

By Lyndon Dubeau

Managing cyberrisk is a critical challenge for many organizations including health care, where susceptibility to these risks are evident.

Ensuring timely, high quality and disruption-free care for patients while also protecting their personal health information requires continuous effort from all members of the health-care sector. Cyber-attacks can significantly impact the data and systems that support the operations of hospitals and health-care providers, how they deliver care and services to patients, and the privacy of personal health information.

How Ontario Health is working with partners to address cyber risks

To address the growing threat of cyber-at-

tacks, Ontario Health, in partnership with the Ministry of Health and Ministry of Public Business Service Delivery, developed the Provincial Cyber Security Operating Model (CSOM) that sets the direction and vision for cybersecurity in Ontario’s health-care sector.

D eveloped in consultation with the broader health-care sector and cybersecurity experts, the CSOM provides a framework and roadmap for a coordinated cybersecurity network in the province, positioning cybersecurity as a team effort among health-care organizations. With the support of a collective defence system, the CSOM:

• strengthens the ability of hospitals and health-care providers to identify, protect, detect, respond, and recover from cyber-attack, thereby safeguarding the delivery of health-care services to patients;

• boosts protection of patients’ personal health information; and

• reinforces the capability of hospitals and other health-care organizations to prevent and mitigate cyber-threats.

O ntario Health piloted the model across 44 per cent of acute care hospitals within the province. Results showed that the CSOM increased the sites’ resiliency against cyber-attacks, helped participants maximize savings and efficiencies through volume licensing and resource sharing when procuring cybersecurity tools and services, and helped sites meet their insurability requirements.

The pilot also illustrated the value of building a community of cyber thought leadership and support and defined an approach to cybersecurity that aligns with internationally recognized industry standards.

Coordinated approach to strengthening cybersecurity

Based on the pilot, and with the support and collaboration of government and health system partners, Ontario Health has established Local Delivery Groups responsible for shared cybersecurity service delivery. Located in various parts of the province, the delivery groups will help set the direction for cybersecurity initiatives and practices among its member hospitals. Going forward, general hospitals will, with their Local Delivery Group:

• ensure the use of cybersecurity services from Ontario Health-approved vendors;

• share cyber-threat information via incident response notification and a cyber-threat intelligence sharing platform; and

• implement standardized evaluation through accountability agreements and performance reporting.

With the aim of enhancing collaboration among health-care pro -

“Appropriate planning, resourcing and collaboration with partners helps safeguard the system.”

viders at all levels in the health system, Ontario Health will work with partners and providers to continue to expand the CSOM for full provincial coverage.

How the model benefits patients and the health-care system

M anaging cyber-risk requires a collective effort from all members of the health-care sector. Vigilance is particularly important as technology changes and threats evolve over time. In all aspects of cybersecurity planning and implementation, the CSOM was designed to strengthen the security posture of all those who deliver health care.

For patients and caregivers, the CSOM helps guard against cyberthreats that could cause disruptions to the availability of medical services. It also improves the overall patient experience by laying a foundation for secure communication with the health-care system while protecting patient

information and strengthening privacy to prevent unauthorized access or disclosure.

For health-care organizations and providers, the CSOM increases cost efficiency by ensuring highquality cybersecurity services are used to protect systems that contain sensitive patient information and critical systems through resource sharing and collaboration. Having cybersecurity integrated into the overall health-care delivery model enables health-care providers to focus on delivering the best possible care to patients.

A ppropriate planning, resourcing, and collaboration with partners in the health system, now and into the future, helps safeguard the system so that hospitals and healthcare providers can keep their doors open, their patients cared for, their communities served, and individuals’ private health information secure. | CS

Lyndon Dubeau is the vice-president, Innovations for Connected Health, at Ontario Health.

Lifetime Achievement Award: Martin Green

Ayoung Martin Green might be surprised to find out he would carve out a long and distinguished career in health-care security.

The security part was a natural fit for Green but the sights and smells of hospital hallways took some getting used to. “I was squeamish,” says Green. “The thought of me working in a hospital was terrifying.”

As a student in the 1970s, he enrolled in a law enforcement college program with ambitions to join the police. Upon graduation, he shifted over to security when he took a job at Eaton’s department store at the Toronto Eaton Centre.

Green found his footing there in loss prevention, but after six years confronting shoplifters, he was ready for a change.

An enigmatic newspaper ad for a senior security professional was his ticket out. He only learned at the interview that the job involved managing security guards at St. Joseph’s Health Centre in Toronto.

Green took the job, uncertain that it would last long, but his aversion to hospitals was short-lived. “I acclimatized to it really quickly,” he says. “That job led to a number of different jobs in health-care security and for most of the last 38 years, I’ve worked directly or indirectly for a hospital.”

Since taking the St. Joseph’s role in 1985, Green has become a familiar face on the Toronto health-care scene, working at a variety of facilities, including CAMH (then known as the Queen St. Mental Health Centre), Women’s College Hospital, Rouge Valley Health System, and most recently Baycrest Health Sciences Centre.

As Green’s career matured, so did his interest and involvement in the security community. He helped to develop the colour code emergency system that is still in use today across Ontario hospitals and more broadly

across the country.

A longtime member of the International Association for Healthcare Security and Safety (IAHSS), Green became more engaged in the early 2000s after a positive networking experience. The sitting IAHSS president reached out to him for advice on how to cope with a severe acute respiratory syndrome (SARS) case, since Toronto had experienced its own SARS outbreak in 2003.

“A hospital is a small city — security fills many functions to support that city.”

IAHSS had a Canadian presence at the time, says Green, but it was more functionally active in Western Canada. Green helped to form an Ontario chapter through a group of health-care security professionals that was already meeting on an informal basis. It began with six members and now has more than 120.

“My involvement with IAHSS lit a fire for me, and I saw the value of the association,” he says.

He joined the IAHSS board as a member-at-large in 2012, and was asked to serve on several committees. Green was elected president of IAHSS in 2017 (one of a handful of Canadians to serve in that role) and was granted a lifetime membership in 2019.

Green, who has also held memberships in the Canadian Society for Industrial Security and ASIS International, preaches the value of belonging to an association.

Peer networking is incredibly valuable, he says, and an almost unlimited source of information and advice. “It’s also given me some tremendous friendships over the years.”

Hospital security departments transcend their proscribed roles, says Green, often due to the fact that they tend to be uniformed and stand out against other staff who mostly wear scrubs. If a visitor or a patient has a question or a concern, a security guard is an easily identifiable guide or authority figure.

“A hospital is a small city — security fills many functions to support that city,” says Green. “Even if nothing is going on, as a security manager or a security guard in a hospital, you’re giving that presence that everything is OK in the city today.”

Green retired from health-care security in 2023 and was ready to settle into an easier pace of life when another opportunity came knocking. He recently accepted a role as security manager at Toronto-based property management firm Greenwin Corp. Green says he still keeps close tabs on the health-care security scene through his professional network and friendships — which is something he can’t imagine changing, semi-retired or otherwise. | CS

Enhancing Security and Convenience with Electronic Access Control

Integration and Scalability:

In today’s rapidly evolving world, ensuring the safety and security of individuals and assets is of paramount importance. Traditional lock and key systems are gradually being replaced by advanced electronic access control solutions that offer enhanced security and convenience. This article explores the benefits and features of electronic access control systems and highlights why they have become an essential component of modern security strategies.

Enhanced Security:

Electronic access control systems provide a higher level of security compared to traditional lock and key mechanisms. These systems incorporate advanced technologies such as proximity cards, smart cards, biometric authentication, and keyless entry to restrict access to authorized individuals. By eliminating the need for physical keys that can be easily duplicated or lost, electronic access control systems significantly reduce the risk of unauthorized entry or intrusions.

Flexible Access Management:

One of the key advantages of electronic access control is the ability to manage and control access privileges with ease. With a central management system, administrators can grant or revoke access rights for individuals or groups instantly. This flexibility allows organizations to adapt quickly to changing security requirements, such as granting temporary access to contractors or revoking access for terminated employees. Additionally, electronic access control systems provide detailed audit trails, enabling businesses to track and monitor access events for accountability and investigation purposes.

Electronic access control systems can be seamlessly integrated with other security systems, such as video surveillance and intrusion detection, to create a comprehensive security ecosystem. Integration allows for centralized management and monitoring of various security components, providing a holistic view of security operations. Moreover, electronic access control systems are highly scalable, making them suitable for businesses of all sizes. Whether it's a small office or a large enterprise, these systems can be customized and expanded to meet evolving security needs.

Convenience and Efficiency:

Electronic access control systems offer unmatched convenience and efficiency compared to traditional lock and key systems. With keyless entry options, employees no longer need to fumble through keychains or remember complex combinations. Instead, they can gain access with a simple swipe of a card or by using their biometric credentials. This streamlined process not only saves time but also eliminates the hassle associated with managing physical keys. Additionally, in the event of a lost or stolen access card, it can be quickly deactivated, ensuring that unauthorized individuals cannot gain entry.

Remote Management:

Another notable feature of electronic access control systems is remote management capabilities. Authorized personnel can monitor and control access to facilities from anywhere, using web-based or mobile applications. This flexibility is particularly beneficial for businesses with multiple locations or for organizations that require real-time access management. Remote management empowers security administrators to respond promptly to security incidents, grant temporary access remotely, and monitor access events in real-time, enhancing overall security effectiveness.

In an era where security threats are ever-present, electronic access control systems provide a robust and efficient solution. With enhanced security features, flexible access management, seamless integration capabilities, and remote management options, these systems offer a comprehensive approach to safeguarding people and assets. As businesses and organizations prioritize security and convenience, electronic access control has become an indispensable tool for achieving optimal security outcomes. By embracing electronic access control systems, businesses can enjoy peace of mind, improved operational efficiency, and the ability to adapt to evolving security challenges effectively.

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Trauma-Informed Care Can Reduce Healthcare Violence

For several decades, GardaWorld has been providing customized security services for the healthcare industry. Lately, the industry is seeing a surge in crime and violence. However, we know that the closer the communications between caregivers and security, the greater the chances that we will be able to prevent an incident before it happens.

One of the most fascinating fields of research, for both healthcare and security, has been the study of trauma. Why does so much of the violence in our system occur in the care, treatment, and security of trauma victims? To find answers, we need to know more about trauma itself. Who are trauma patients, how can they be cared for, and how can we make them feel safe?

“Trauma is a lasting emotional response,” according to Jeff Young, National Director for Healthcare Security Services at GardaWorld. “It often results from living through a distressing event. Experiencing a traumatic event can harm a person’s sense of safety, sense of self, and ability to regulate emotions and navigate relationships.”

Mr. Young explains further, “Trauma in children can cause long-term effects on development and contribute to a host of other illnesses including mental health and addiction. Long after the traumatic event occurs, people with trauma can often feel shame, helplessness, powerlessness and intense fear.”

How has the healthcare industry adapted to meet the needs of trauma victims?

The healthcare industry has responded to the problem with TraumaInformed Care (TIC). Through this program, caregivers learn about the effects of trauma, and how to create programs, spaces, and policies that place priority on trauma survivors’ safety, choice, and control.

Trauma-informed

care

shifts

the

focus from “What’s wrong with you?” to “What happened to you?”

–

Jeff Young,

National

Director for Healthcare, GardaWorld

Mr. Young adds, “Trauma-informed caregivers know trauma is often tied to substance use, mental illness, stigma, healthcare access barriers, and other challenges. Recognizing this link, both health and security trauma professionals must ensure the patients feel safe and are not re-traumatized by their care.”

Healthcare security and Trauma-Informed Care: Communication and cooperation

Both caregivers and security professionals must acknowledge that a patient may be a trauma survivor. As a trauma survivor, interactions

or the presence of security personnel may affect the patient’s actions, increasing the chance of aggressive or violent behavior.

The goal of every health and security professional dealing with the care and safety of trauma patients is to eliminate “triggers” in the workplace environment. This is far easier said than done.

• Trauma triggers can be anything that reminds a victim of their past trauma. It could be a certain smell, a particular song or sound, or a piece of clothing

• Triggers are unique to the individual. Chances are, two people who experience a similar traumatic event won’t share triggers or have the same symptoms afterward

• When someone encounters a trigger after trauma, a strong emotional and behavioral reaction comes over them. It’s as if they are reliving that trauma all over again

• For people who have experienced trauma, triggers can be terrifying, all-consuming, and can seemingly come out of nowhere

Many things in a hospital can be triggering. This can include security personnel. Often trauma victims are from marginalized portions of society and may have already had a history of poor experiences with law enforcement and authority. Security may represent law enforcement to many of them.

For that reason, GardaWorld healthcare security officers are alert for any triggers that may affect an interaction. Front-line security staff are often included in Trauma-Informed Care training. According to Mr. Young, “We train our healthcare security team not to exude enforcement, but rather empathy. We are there to ensure a safe environment for all.”

Jeff Young, CHPA, CPP jeff.young@garda.com • +1 236 978-2992

Discover GardaWorld’s industry-leading healthcare security services at garda.com/healthcare

Ensuring a safe and secure healthcare environment

GardaWorld’s healthcare security services focus on safely managing patient aggression, hospital incident and risk management, and other elements to ensure a safe and secure environment for all. Clinicians can provide exceptional care safely, while GardaWorld provides a healthcare security program through a patient-centric approach.

Working together, we can all provide a positive contribution to the overall patient experience.

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Integrated Access Control for Multihousing Applications

dormakaba has an innovative approach to access control that sets the standard for the multifamily experience. Our integrated solution, powered by Community™ and Keyscan Aurora Access Control Software, Electronic Locks, and Readers, is designed to deliver smart, secure, and efficient opening solutions while prioritizing the resident’s well-being and satisfaction. Discover the future of multifamily living with dormakaba where access is reimagined for a safer, smarter, and more welcoming living environment.

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Use dormakaba’s Community™ Software on various devices, including desktops, laptops, and mobile devices, making it easy for property managers to oversee resident, staff, and visitor access. The software’s intuitive interface simplifies the process of configuring units, suites, common areas, and restricted spaces; it also streamlines building data imports through CSV integration.

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The future of property management with dormakaba’s integrated access control software is here. Seamlessly manage perimeter and suite access using our intuitive platform, combining dormakaba’s Community™ and Keyscan Aurora Access Control Software. It’s

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Electronic Locks and Readers: dormakaba offers comprehensive hardware solutions designed to meet all your project needs and give your property an advantage. Our hardware features a versatile contemporary design, covering apartment doors, amenity spaces, and common/perimeter entries. With various facias, finishes, and lever styles, locks seamlessly complement your property’s aesthetics. Tailor the hardware to your specific needs with functions like deadbolt, interconnect, mortise, cylindrical latch, and exit trim. Our hardware also places a strong emphasis on safety, offering compatibility with panic hardware and a robust 3-hour fire rating.

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Healthcare Can Rely on Improved Access Control to Combat Increasing Threats of Workplace Violence

One of the latest trends in healthcare will surprise you as it is not favored among those working on the front lines closest to patients and people needing care. What is shifting and why does it have a distaste by those in the industry? It is workplace violence and it does not stop there.

Violence is up in healthcare environments according to the Canadian Medical Association Journal. In a 2017 survey, 68% of registered practical nurses and personal support workers reported experiencing violence on the job at least once that year. Nearly one in five said they had been assaulted nine or more times that year. According to the Canadian Federation of Nurses Unions, violence-related lost-time claims for frontline healthcare workers have increased by almost 66% over the past decade – three times the rate of increase for police and correctional service officers combined.

Healthcare workers have never been more exposed or more vulnerable. Increasing threats, intimidation, and attacks of violence at medical centers is becoming a serious problem and is happening more and more everyday.

A surprising – almost hidden – component of this increasing trend in healthcare is that many hospitals and clinics don’t have a complaint or customer service department. The nurses and staff receive the brunt of these violent issues. Tolerance is a common and natural characteristic of a caregiver, contributing to their acceptance that this is just a part of their job and why a lack of reporting these incidents is usual.

Healthcare leadership and administration are responsible for making

sure that their workplaces are prepared, secure, and can mitigate against these types of threats. This is a top priority for them and, as they look for solutions, many are leaning on technology like access control, panic alarms, and metal screening to improve their processes and policies.

Access control is a quick way to help secure staff and control the flow of visitors and their movement around a facility, ensuring that doors quickly become smart, secure, and – given the right accepted credential –allow for access. PIN codes and mechanical keys are being replaced since those are not as secure or reliable because they can be replicated and give little to no visibility or data into movements.

Panic alarms, metal detectors, and access control can easily integrate into security systems and help notify onsite security and local authorities for quick help and support, mitigating violent attacks or threats.

The Parliament of Canada passed Bill C-3 in 2021 to amend the Criminal Code, making it an offence for a person to “engage in any conduct with the intent to provoke a state of fear” in healthcare workers performing their duties. The bill also increased the maximum sentence for intimidation or assault against healthcare workers from five to ten years and added aggravating factors that may be used during sentencing of such crimes at the facility level, work still needs to be done to help secure these buildings and their staff. Creating better risk mitigation practices, violence prevention policies, upgraded technology, and improved reporting of workplace violence is all part of a step in the right direction.

Kyle Pfeiffer, SALTO Industry Leader - Healthcare

Integrating security technology for safety and efficiency in healthcare

One of the core challenges of healthcare facility management is addressing the safety and security of patients, staff, and assets effectively. Surveillance technology plays a vital role in achieving this by providing real-time monitoring and surveillance of the premises. Highresolution cameras strategically placed throughout the facility can deter potential threats and thefts and provide valuable evidence in case of incidents. Hospitals have succeeded with licence plate recognition that allows them to monitor vehicles, identify plates and take pictures of people pulling up in front of emergency rooms, dumping a patient or illegally parking.

Access control solutions such as network intercoms can act as a force multiplier for healthcare facilities. Hospitals are some of the most challenging institutions to operate. The day-to-day logistics involve a high turnaround of patients and staff, which can lead to inefficiencies. With an advanced access control system to manage entrants into and out of premises, you can improve operational efficiency and patient care.

Designed to combine video, on-edge analytics, two-way communication and remote entry into a single device for secure access to your facility, network intercoms can be easily integrated into your existing video or audio systems and IP network. They can also be coupled with a third-party access control system to open and shut doors, removing patients automatically, visitors, or staff needing to touch surfaces. A touchless solution like this is particularly beneficial when it comes to keeping your patients safe and healthy, mitigating the spread of germs and infectious diseases to protect your patients.

Controlling access in healthcare

Within a hospital setting, areas like staff-only areas holding medicines or critical technology, restricted units with immune-compromised patients, and surgical areas must be well-secured. Integrating network intercoms as part of an access control system can provide essential security measures, enabling you to protect against unauthorized internal access and ensure patient safety.

Using network intercoms outside your healthcare facility can also further enhance security. Integrated with other access control solutions, granting or denying access automatically is possible. For example, a forced or propped open door can automatically trigger an alarm, alerting your security staff to a potential issue. These capabilities can be beneficial for resource-strapped healthcare providers, particularly at times when staffing levels may be low.

Patient Monitoring

Surveillance cameras with advanced features like facial recognition can monitor patients while respecting their privacy. This technology can assist in tracking patient movements within a busy facility, ensuring they receive timely care, and helping healthcare professionals respond promptly to emergencies. Some hospitals are using surveillance analytics for patient elopement. So, if there’s a patient watch situation, video and audio solution analytics are used to better watch multiple patients instead of assigning a security guard to a patient watch. Acoustic analytics or sound intelligence has successfully monitored behaviour and helps provide a proactive response. This kind of efficiency allows one security officer to watch up to four to six patients safely. Let’s say a patient starts to get beyond the door/ entrance area; cross-detection analytics can provide an alert that the patient is trying to leave.

Whatever route you choose, your solution shouldn’t be a short-term fix. It would help to adopt it as a long-term answer that can help improve operations and patient care, now and in the future. The question then becomes, where do you start? Look into partnering with a provider that will work with you by understanding your facility’s unique needs. The network solution should be adaptable, flexible, scalable, and integrate with other systems.

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safety and security.

When patients and residents feel secure, outcomes improve. And when your staff feels safe, they are more likely to stay with you – along with their valuable expertise and experience. Network solutions with intelligent analytics both keep you alert to what’s happening and provide tools for quick interventions. Learn more at www.axis.com/en-ca/solutions/healthcare

INTEGRATED TECHNOLOGY

Given the escalating prevalence of mental health conditions and demen healthcare institutions face a pressing need for fortified security measu Integrated systems such as staff duress alarms, video surveillance, Real-Time Location Systems (RTLS) act promptly in response to sa issues. These systems not only swiftly alert security personnel or nea staff but also precisely pinpoint the distressed staff member's locat ensuring a comprehensive and rapid reaction to potential threats.

As staffing levels decrease, the need for integrated technology becomes evident to boost operational efficiency The integration of intercoms, video surveillance, and patient wandering systems facilitates swift responses during wandering alerts This integration triggers relevant video feeds and enables direct communication through the intercom system, allowing for immediate intervention. This significantly enhances response times and fortifies overall patient safety

Integral to the effective management of vital clinical equipment, integrations play a crucial role. For instance, integrating RTLS, access control, and video surveillance systems automatically notifies security or nursing staff when equipment moves into unauthorized zones. This streamlined integration not only activates pertinent video feeds within the identified area but also ensures thorough monitoring and swift implementation of response protocols.

These examples underscore the substantial capabilities and advantages that integrated systems offer to healthcare facilities They highlight how technological integration optimizes operations and substantially enhances safety and patient care

In the ever-evolving landscape of healthcare, the integration of systems interoperability is indispensable, significantly elevating patient care ensuring the safety of both patients and healthcare professionals. T integration goes beyond improving operational efficiency; it also assist meeting evolving regulatory standards. is an agnostic Master Systems Integrator, we're committed to supporting healthcare facilities in their transformative technological journey. Our focus remains on aligning operational technology with facility-specific needs, leveraging innovations for seamless integration, enhancing connectivity, optimizing safety, and promoting interoperability-driven solutions to maximize value for money.

primary goal is to achieve seamless integration and automated workflows, thereby reducing unnecessary interventions It's imperative to opt for innovative, adaptable, and scalable technologies. This approach facilitates leveraging existing infrastructure while smoothly assimilating upgrades and expansions, ensuring a flexible system capable of evolving alongside emerging healthcare needs. Such a flexible and scalable technological framework is indispensable for meeting current demands and adapting to evolving requirements.

This strategy equips healthcare facilities with cutting-edge technology, ensuring their investments are future-proofed, enabling evolution alongside technological advancements in the healthcare industry. Ultimately, this approach is congruent with the goal of delivering optimal patient care, upholding staff safety, and ensuring operational excellence

In summary, integrated systems revolutionize healthcare by improving safety, responsiveness, and operational efficiency Choosing adaptable, vendor-agnostic technology ensures future readiness and emphasizes patient care, paving the way for healthcare excellence through evolving technological advancements, ensuring better care for everyone

Transforming Healthcare with Video Technology

By Mark Johnson, National Business Development Manager, Healthcare, at Milestone Systems

The healthcare industry continues to evolve, with technology playing a pivotal role in enhancing patient care, safety, and operational efficiency. Open platform, data-driven video management software (VMS) has emerged as a powerful tool for healthcare facilities, offering diverse applications that go well beyond traditional security.

By providing the ability to observe, detect, and respond to situations quickly, video technology is moving beyond the classic security camera system to help optimize patient care and deliver a safer, more efficient healthcare environment. In essence, open platform VMS has evolved into the central system that now seamlessly integrates a wide range of data coming from cameras, sensors, and other hardware into a unified solution.

Enhanced Patient Monitoring

Data-driven VMS is revolutionizing patient monitoring by providing healthcare professionals with real-time visual data of patients, enabling them to assess patient conditions remotely and respond promptly to emergencies. This is especially critical in intensive care units (ICUs), where continuous monitoring of patients is essential:

Tele-ICU: Data-driven VMS allows remote ICU specialists to monitor patients from a centralized location, providing expertise and support to on-site teams. This leads to quicker responses to critical situations and improved patient outcomes.

Patient Fall Prevention: Video cameras placed strategically in patient rooms can help detect when a patient is attempting to leave the bed unaided, allowing healthcare staff to assist and prevent potential falls.

Security and Safety

Ensuring the safety and security of patients, staff, and visitors is a top priority for healthcare facilities. Data-driven VMS plays a crucial role in achieving this objective.

Access Control: VMS can integrate with access control systems, ensuring that only authorized personnel access regulated areas such as medication storage rooms, laboratories, and operating rooms.

Visitor Management: Hospitals can use VMS to track visitors, verify their identity, and ensure they are authorized to be in specific areas at

any given time. This enhances security and safeguards patient privacy.

Emergency Response: In case of security breaches or emergencies, VMS can provide real-time remote and mobile video data to security personnel and first responders, enabling them to take swift and informed action.

Operational Efficiency

The efficient operation of healthcare facilities is essential for delivering high-quality care. Data-driven VMS contributes to operational efficiency in various ways.

Workflow Optimization: Using analytics and dashboards within a VMS can help analyze the movement of staff, patients, and equipment within the facility. This data can be used to identify bottlenecks and optimize workflows, ultimately reducing wait times and improving patient satisfaction.

Compliance and Documentation: Recorded video data can serve as valuable documentation for compliance purposes, ensuring that healthcare facilities adhere to regulations and standards.

Asset Management: With the aid of equipment tags and sensors, VMS can track the location and status of valuable medical equipment, reducing the risk of loss and improving asset utilization.

Innovative, Future-Proof Solutions

Open platform VMS leverages the capabilities of an ever-expanding community of camera manufacturers, video analytic software developers, application developers, and device and sensor manufacturers — all working together to create a unified solution. VMS can now ingest, process, and present vast amounts of data to hospital management, nursing staff, and various departments and stakeholders, helping them make informed, proactive decisions as they occur.

Today’s open platform, data-driven VMS is helping healthcare facilities deliver better care while ensuring a safer and more efficient environment for patients and staff. As technology advances, VMS’s role in healthcare will continue to expand, further improving the overall healthcare experience.

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Hanwha Vision Has the Right Diagnosis for Intelligent Healthcare Surveillance

24/7

visitor traffic, confidential patient data, large supplies of pharmaceuticals, collaboration with law enforcement, and emergency situations … having “eyes on” situational awareness through intelligent video surveillance has never been more important for healthcare facilities.

From the smallest regional hospital to the busiest trauma center, video surveillance is playing a larger role in every healthcare setting, with facilities deploying surveillance technology in new ways using different camera types in varying configurations.

Hanwha Vision has the right diagnosis for improving patient care, connecting with colleagues, monitoring sensitive areas, and maintaining a safe healthcare environment. Healthcare facilities need surveillance solutions that combine 24/7 protection with the latest advancements in Artificial Intelligence (AI), analytics, and cloud management. Hanwha devices are also hardened against cybersecurity threats to help protect patient and data privacy, with full feature integration with the most popular VMS applications.

AI Applications Increasing Across Healthcare

The use of artificial intelligence (AI) is spreading across the healthcare industry for a range of applications. Hospitals are complementing their cameras’ security monitoring performance with enhanced data-gathering capabilities combining intelligent audio/video analytics and AI. With customizable analytics zones and event-based alarms, Hanwha Vision’s license-free video analytics suite reduces the frequency of false alarms while increasing the efficiency of forensic review.

The result is targeted object detection and classification, which saves time for hospital security teams by speeding forensic searches. When an incident occurs, locating a person of interest, for example, can take only a few minutes instead of having to sift through hundreds of camera streams.

Adding intelligent video and audio analytics helps healthcare facilities reduce costs and ultimately improves patient outcomes through increased overall efficiency.

Hanwha Vision’s edge-based license plate recognition solutions can help to automate parking and gate controls with full integration to access control, Wisenet WAVE VMS and other widely used video management solutions.

Cameras for Every Application

Hanwha Vision’s IP camera solutions are available in a variety of conventional, specialty, and modular form factors to address any security and surveillance need.

Modular and multi-directional camera models with PTRZ technology let users adjust fields of view remotely even after installation is complete to adapt to space reconfigurations and new room designs.

Multi-directional camera technology is also beneficial to hospitals looking to get the most out of their security budgets. With one device through one data connection, a facility can record several key areas with unique fields of view for each, covering large areas more efficiently and in a smarter way.

The Wisenet WAVE VMS video management solution is capable of supporting up to 128 IP video streams per server and fully integrates with Wisenet NVR and IP camera video and audio analytics. Designed for painless setup and installation, Wisenet WAVE VMS is also available in preconfigured server and client devices in several form factors to meet the needs of any facility.

Beyond safety, patient care and efficiency, installing the right surveillance infrastructure also adds to a hospital’s competitive advantage. The potential applications for security cameras in a healthcare setting are limitless, but the one constant will always remain achieving a balance of quality care, safety and, of course, efficiency.

From the OR to ER, waiting rooms to patient rooms, lobbies to parking structures, Hanwha Vision’s intelligent surveillance is the right diagnosis for enhancing patient care, connecting with colleagues, remote monitoring of sensitive areas, and increasing operational efficiency.

Hanwha Vision: Intelligent surveillance solutions built for healthcare.