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Cover: Dan McFetridge, Snowbird Rentals, Edmonton, Alta.
Photo by Chris Skalkos
Serving the Canadian rental industry for 32 years. www.canadianrentalservice.com
Meeting the challenge of a booming market
By Chris Skalkos
The first time Dan McFetridge heard about the rental industry was in 1989 after reading a help wanted advertisement in a newspaper. “I never heard of a rental store before in my life until I saw the ad,” he says.
As a young 18 year old, McFetridge, who is originally from Kentville, N.S., was vacationing in Alberta and decided to stay to take advantage of better employment opportunities, first working at the Calgary stampede and then for the oil industry. Looking for a change, he responded to the advertisement and met Richard Taylor, the owner of Snowbird Rentals in Edmonton, who hired him.
The company Taylor started in 1977 out of a hobby had grown to include two branches by 1979 and McFetridge, who had some small engine repair and landscaping experience, began working for this rental company cleaning equipment.
The business kept growing opening another branch in 1995. McFetridge was growing with it, progressing through all the levels from delivery driver to operations manager before buying into the business in 1997 and becoming a partner. In 2005 he became full owner as Taylor retired from the industry, 16 years after hiring him.
In that time Edmonton grew dramati-
cally as western Canada was experiencing an incredible economic upswing. Taylor took over the business just as the economic boom was starting to hit and has witnessed an incredible amount of growth in the city which has kept his rental operation busy. “It peaked in 2007 and now it’s starting to level off but the housing market is still strong.”
In 2004 and 2005, Alberta’s real economic growth was above five per cent, more than two percentage points higher than national figures. Economic growth hit six per cent in 2006, roughly three times higher than the rest of Canada driven by the high price of crude oil and massive development in the oil sands.
McFetridge says the impact of this fast growing economy on his business was immediate. “We were able to start buying bigger equipment. “Before that we carried mostly small tools and equipment. The boom really took off fast and that really pushed a lot of new equipment into the market.”
Winters, which were traditionally the slowest time of year suddenly picked up as demand for heaters spiked. “We suddenly saw a volume increase so we increased our line of Patron heaters. Electric heaters became popular when the cost of fuel went up. These are clean and efficient, high output heaters that
Dan McFetridge is the owner of Snowbird Rentals, which operates three branches in Edmonton, Alta.
push 30,000 BTUs producing dry clean heat that drywall contractors love,” he says, adding that they are ideal for contractors working on small housing and condominium developments. “I bought 55 of these units, and I think over the last two years I was Patron’s number one customer for heater sales,” he says with a chuckle.
The sheer volume of heater rentals the company was doing was enough to fill the down-time it usually experienced during the winter. “We do our bulk of buying during the winter and now with heaters being so active we aren’t slow anymore but it’s not too hectic so we can still do maintenance.”
In the summer the company mostly rents skidsteers, trenchers, sod cutters, lawn and garden tools. It services mostly homeowners and small contractors, but its contractor base of customers is growing to represent almost half of the company’s business.
However, the economic boom has posed its own challenges as the costs of operating the business have also risen. “Everything has increased. After prices went up we had to increase some of our rental rates, but the biggest impact for us is the cost of fuel,” he says adding that the demand for delivery and pick-ups, have also increased dramatically since 1997.
With the cost of fuel at the pumps escalating McFetridge says charging for delivery becomes even that much more important. “We never drop delivery charges unless it’s for a very good customer who needs something small just four blocks away. But if I have to load up the truck with a skidsteer and drive downtown the delivery charge is $85 one way.”
Another challenge he had to face was the shortage of labour in the employment market which has affected every industry in the province. Alberta’s labour market is tight as the province has the country’s lowest proportion of jobless and the highest proportion of workers. Employment has been skyrocketing, prompted by province’s booming oil and gas and construction sectors. In 2006 the number of jobs in Alberta climbed six per cent, almost three times the national average and the unemployment rate averaged just 3.4 per cent.
The employment growth also brought
on wage increases. The average hourly wage rose 6.9 per cent in 2006, more than double the 2.6 per cent rise seen across Canada. Alberta’s hourly wage rate, $21.62 an hour, was the highest in the country while having the lowest proportion of workers earning minimum wage or less at just 1.7 per cent. McFetridge says in this type of a labour market it is difficult to retain employees. “I have lost workers to the oil patch and bigger rental companies. I offer my staff a good wage with a bonus structure, but even that’s not enough of an incentive to keep them compared to what other companies are offering,” he says.
All he can do is keep his 15 employees happy by providing them with a good working environment.
“When they are driving to a delivery I tell them never rush, even if they’re running late. That takes a lot of the stress off of them. I would rather see them get there safely and not be stressed out trying to rush,” he says, adding that he has also had to change his store hours. “We used to be open seven days a week, but I decided to close on Sundays as a way to ease the stress of trying to staff the store and ensure that the guys have a day off.”
Even though labour is at a premium and service work could be piling up in the shop McFetridge says cutting corners on maintenance to get equipment out the door is never an option in this business as picking up disabled equipment from a jobsite and finding a replacement can cost even more time.
“Keeping up with maintenance is given, but the next important step is the equipment’s appearance,” he says emphasizing that the simple act of cleaning the equipment should not be underestimated.
He says if you look at most equipment on a job site you can tell which ones the contractor owns and which ones are from a rental store, even between two units that are the same age. “The impression is dramatic. If they get the equipment clean they seem to treat it better and believe it or not they even think it works better.”
Although the economy in Alberta has been showing signs of slowing down new subdivisions are still going up and this is sector of the market is one of his busiest. “There was a large number of homes sold last year. They need to have
Greg Tantrum supervises the company’s south side branch.
Rob Bauset retrieves a rental item for a customer.
Mechanics Bernie Patrick and Patrick London ‘senior’, double-team the maintenance work on a trencher. The two share a vivid sense of humour while working together and refused to disclose which one was the ‘senior’ of the two.
Dave Rayburn brings in a John Deere lawn tractor for repairs.
landscaping and renovations completed within a year so there is a rush for related equipment.”
In such an economic climate it is tempting to invest more into
By design the company’s open shop layout allows an open view from the front door all the way to the back so customers can see everything it carries.
equipment, however; McFetridge says that he is still making equipment purchases conservatively, for Alberta standards.
“We will expand a little more into skidsteers, add a line of John Deere lawn tractors and we just bought six jumping jacks from Dynapac. They are phenomenal machines, easy to operate and easy to service. They have smaller plates too.”
While he plans to expand further into larger earth moving equipment he says that he has no plans to compete with his much larger competitors such as United Rentals, Hertz and Cat Rents. “What they do is not feasible for my rental operation and I don’t want to get into it because the markets I serve right now are resilient.”
McFetridge says he keeps a good relationship with the other rental companies in Edmonton, as well as with the employees of rental departments in big box stores; partly because there is enough work to go around in this still vibrant economy, but also because many of his competitors use to be employees of Snowbird Rentals. “I see lot of ex-employees working at other rental stores,” he says, with a laugh, adding that one of them was an ex-manager who quit to work at another rental company just a few weeks before Canadian Rental Service magazine visited the company.
“I’m proud to look back and count how many people started here and have since moved up in the rental industry. A lot of success stories have come out of this company.”
Without a doubt, McFetridge is also one of them. ■
GENERATORS
On a power trip
By Pam Meyer*
A road map for helping customers rent the right generator
It is easy to feel left in the dark when it comes to recommending a generator to a customer. Will customers need it in a big house, small home or on a construction site? Does it matter? What if it needs to power computers for a home business during a power outage; would that require anything special? Will the generator provide a good return on investment for the rental company?
Surrounded by loads of choices, many rental operators feel powerless to make the right decision.
An expansive control panel indicates a quality generator. The model shown above comes with a built-in hour meter and voltmeter.
Suggesting a generator cannot be an across-the-map recommendation for every customer. Each individual’s specific needs dictate the load size and type of generator that would work best in a given situation. The challenge comes in helping a customer identify those needs and matching it to a generator with similar capabilities. Overcoming that chal-
Left: Check the construction and durability of the fuel tank before purchasing a generator. Right: A low-oil sensor will guard against the lubrication level dropping too low, which may result in engine damage.
lenge will place customers in a position of power at all times, whether they are on a weeklong camping trip, weathering a storm at home or working on a jobsite without electricity.
Take a break from work and come along on a little power trip. Each stop –from “Do the Math” to “Signs of Quality” will further empower rental operators to choose the right generators for their business and their customers.
Do the math
When customers are looking for a generator, there are more numbers they need to crunch beforehand than simply checking their budget and some price tags. However, square footage is not one of those numbers. Homeowners might think that a 2,100-square-foot home would require a smaller generator than a 3,500-square-foot home. The occupants in the smaller house, however, might use a couple of sub-zero refrigerators and multiple appliances for a home business, while those in the larger house are only looking to keep a few standard appliances and lights running during a power outage.
Whether customers are homeowners or contractors ask them which appliances and tools they need or want to run off the generator. Begin by listing what the generator should power, such as lights, space heaters and a refrigerator or power tools and an air compressor.
Ask customers to find the silver tag attached to each appliance and tool to check the wattage, then write that number on the list and multiply it by the number of units to be used. As an example, three 100-watt light bulbs would need 300 watts of power to run.
Some appliances take more energy to start than they do to run. This surge of wattage also should be taken into account when determining total power needed. For example, coffeemakers, computers, televisions and welders run on a constant wattage, while washing machines, refrigerators, furnaces and air compressors need greater energy to start.
A contractor’s list might look like figure 1. To allow for error or future power requirements, calculations for contractors should add 10 per cent to the total they have calculated. For example, the total in figure 1, would indicate that a
Figure 1
GENERATORS
generator that can handle 8,800 watts – or 8.8 kilowatts – would then be needed.
Some tools may have power listed in amps and volts, rather than watts, and horsepower (HP) might be used for motor-driven equipment. Some relatively simple calculations will convert these numbers into watts. If volts and amps are listed on the appliance, multiply the two to determine the wattage: amps x volts = watts. When horsepower is listed, keep in mind that 1 HP equals 746 watts. As a result, a 1/8-horsepower motor will draw 93 watts, 1/4 horsepower equals 186 watts, 1/3 horsepower equals 249 watts, 1/2 horsepower equals 373 watts, 3/4 horsepower equals 560 watts, and so on. Keep in mind that motors may need up to four times as much power to start as they do to run. Speak with an equipment dealer in order to get the exact specifications for a particular motor.
Now, with an understanding of how to calculate your customers’ needs, it is time to travel to the next stop on this power trip.
Shhh! Do you hear it?
Technology advancements have made generators quieter and cleaner than ever, but there are still several degrees of “quiet” and “clean” and the quieter the model, the more it will likely cost.
Inverter generators offer extremely quiet, clean power especially suited for sensitive electronics such as computers and accessories used in a home office. The power runs through an inverter board, producing purely manufactured power. Inverter technology works well for customers in residential or noise-restricted areas where the resonance from a standard generator may be problematic.
If an inverter generator is not in the budget, quality components aimed at reducing noise can lower the decibel level of conventional generators. Look for large mufflers, air cleaners built to suppress noise, and automatic idle control, which will slow the engine when power is not being drawn.
When it comes to “clean” power, conventional generators use automated
voltage, with a regulator controlling the voltage level, keeping the power more stable or “clean.” Sensitive electronics run best on clean power since voltage fluctuations can cause computers to reboot or affect components that will later need to be recalibrated. Capacitor-style generators work best for renters in the construction industry. The power level is sufficient for power tools and air compressors, but would not be recommended for powering electronics for any considerable length of time. Understanding these differences and a customer’s needs will ensure they get the generator that works best for their individual situations.
The difference between generators’ “cleanness” can be found on sine-wave charts. A sine-wave is one standard cycle of electric current, or 60 hertz cycles per second. Sensitive electronics can handle a sine-wave distortion up to 10 per cent, making conventional generators a good fit. Capacitor-style generators can have sine-wave distortion up to 40 per cent,
GENERATORS
Look for well-built starting components with either an easyto-pull recoil starter or an electric start.
which is adequate for tools and other less-sensitive equipment. Inverter generators provide the lowest sine-wave distortion of all styles with less than 2.5 per cent, making them the cleanest of the three.
Signs of quality
The next power trip stop will make it apparent that a quality generator should work better, hold up longer despite abuse by renters, and bring greater return on investment than lesser models.
A number of components indicate a well-built machine. First, a quality generator needs a quality engine because it does not matter how well the rest of the generator has been constructed if the engine is not sound. Rental operators should look for a supplier with a strong reputation for engine or generator reliability and a solid warranty program. Furthermore, a fuel-efficient engine will cost less to run and prevent frequent refueling and downtime. A generator with automatic idle control will conserve even more fuel since the engine will lower to an idle when power is not being drawn from the system.
A quality generator needs to be made with quality components. Check the thickness of the steel construction, as well as the durability of the fuel tank. Look for well-built starting components – either an easy-to-pull recoil starter or an electric start. All of these things will help the generator stand up to the abuse it will likely face within the rental market.
An expansive control panel also indicates a better quality machine. Look for an hour meter to help keep track of mainte-
Watt does it take?
While the wattage that powers different tools and appliances will vary, below are average power requirements for some of the more common things in a home or on a jobsite. Particular tools and appliances may require more or less wattage than what is listed. Ensure customers check the silver tags on specific appliances for exact wattage usages or consult the product’s manufacturer.
Source: www.robinsubaru.com
nance checks and services, which can be especially valuable in the rental industry. Looking for the largest fuel tank available will lessen the time customers spend refueling, while finding a generator with a fuel tank gauge will simplify checking the fullness of the tank. Additionally, a low-oil shutdown will guard against customers letting the lubrication level drop too low, which may result in engine damage.
Generators with portability options will show that you are keeping the customer in mind. Adding a wheel kit to a conventional generator, for instance, will be especially helpful for an elderly renter, while a lifting eye will allow contractors to prevent late-night theft by suspending the generator from a crane at the end of the day.
While it may not be the first thing to come to mind when looking for a generator, it is also important to check whether it is Canadian Standards Association (CSA) and Environmental Protection Agency (EPA) compliant. The Environmental Protection Agency has established three levels for emission control standards – Tier I, II and III – with deadlines for each tier of increased standards to be reached. Ground fault circuit interrupters (GFCI) will help protect operators from electrocution when used on a generator with a frame that can serve
GENERATORS
as a grounding electrode. The GFCI will compare the amount of current going to electrical equipment with the amount of current returning along the “grounded
When recommending a generator, ask customers which tools they need to run and then total the running wattages and surge wattages to determine the size of generator needed.
neutral.” If the difference between the two streams of current exceeds 5 milliamps, the GFCI will trip and stop the current. While the GFCI will not protect
Generators with portability options, such as a wheel kit, make it easier to move power around a jobsite.
against short circuits and overloads, conventional generators will pop a circuit breaker when it becomes overloaded, killing the outflow on the receptacle. On an inverter generator, a digital display will show “overload” and the engine will stop. The generator would need to be shut down and reset once the load was lessened.
With that, the bulk of the power trip has come to an end. The lessons learned at each stop should offer a guide through the steps to finding a generator that is a perfect fit for any customer.
With this map in hand, rental companies can proceed to the final destination and contact an appropriate manufacturer. Complete the trip empowered with the knowledge of how to find a generator that will fit any customer’s needs while withstanding rental industry abuse to provide the best return on investment. ■
*Pam Meyer is the sales manager for Subaru Robin Equipment.
FOR THE RENTAL MARKET
Counter-Top drain cleaning machine
The New Electric Eel Manufacturing Model CT drain cleaning machine features unique variable speed motor control that gives the operator maximum cable control and exceptional cleaning power from 75 to 350 RPM with constant torque. Professionally engineered to clean 3/4 inch to 2-1/2 inch diameter drain lines up to 50 feet, the Model CT is the counter-top drain cleaner to count on for top performance.
A 1/5 HP, 90 Volt DC motor provides quiet, powerful and dependable operation. As a standard unit it features a hand tighten Jacobs Chuck. The CT is also available with a two-way auto cable feed that keeps hands off rotating cable as it advances and retrieves cable with the push of a lever. The cable guide hose eliminates cable whipping and helps keep work areas clean. Heavy-duty housing protects motor and internal wiring. The stainless steel cable drum will not rust and resists denting. Well balanced, heavy-duty steel tubular frame allows for two position vertical or horizontal operation and a built-in ground fault circuit interrupter (GFCI) on the 20 foot line cord protects operators from electrical shock.
It comes with an air operated foot switch and cord assembly for ease of operation and runs of 1/4, 5/16 and 3/8 inch cable.
Belt guard
Previously, the company added a newly designed belt guard to its line of rental machines.
The new guard is constructed of heavy-duty thermo plastic and mounts securely to the motor with a thumb screw. The guard can be easily removed
for changing belts or removing the cable cage.
This newly designed belt guard is now being shipped on the Model Z-5 1/2 inch x 75 foot unit; the Model R 100 foot unit and the Model E 1/2 inch x 50 foot unit.
A full line of pipeline inspection camera systems is also available from Electric Eel.
Electric Eel Manufacturing 1-800-833-1212, www.electriceel.com
Clears drains with green power
General Pipe Cleaners, a division of
General Wire Spring Company, offers a Kinetic Water Ram that clears clogged drains with green power. Just pump it up, insert in the drain, and snap the trigger. The environmentally safe Water Ram uses compressed air to generate a shock wave that pulverizes the stoppage instantly. The shock wave bypasses vents and goes around bends to reach the stoppage with only a two percent loss of power. The built in pump and pressure gauge lets the operator select the right amount of force for each job. It is cleaner than using snakes, safer than
chemicals, and does not use electrical power or CO2 gas.
An optional toilet attachment screws onto the front of the Ram to turn it into a powerful plunger. The specially designed attachment enables the operator to position the cone in the bowl to get a tighter seal. This allows the blockage to be struck with greater impact without splash back.
The tool has an attractive plated body
and comes in a sturdy metal tool box with a variety of accessories, including tapered rubber cones and a set of expansion plugs to handle 1-1/4 inch to 4 inch lines.
The company has also introduced the economical Metro-Rooter which is the Mini-Rooter of root cutting machines.
Narrow profile
With a capacity of 75 feet of 5/8 inch Flexicore wire rope centre cable, the Metro-Rooter handles roots and other tough stoppages in three inch through to six inch lines. Or it can switch to 100 foot of 1/2 inch cable for smaller jobs.
Lighter and more compact than other root machines, its narrow profile facilitates handling in tight places, on stairs, and during loading onto trucks making it an ideal rental item. The manoeuvrable Metro-Rooter features a fold-down handle, truck loading wheel and tough, lightweight frame on 10 inch semi-pneumatic wheels for easy transport.
Heavy-duty wire tightly coiled around 49 strand aircraft-type wire rope, Flexicore cable offers unequalled strength and the right amount of flexibility. The company says it is so tough it backs it up with a one-year warranty against defect or breakage.
General Wire Spring Co. 1-877-273-7246, www.drainbrain.com ■
MAINTENANCE
Condition-based maintenance
Healthy equipment that runs efficiently and achieves top production is the hallmark of a profitable rental company. To achieve this goal, equipment must be effectively maintained at the least possible cost. The following tips will help equipment fleet managers accomplish maximum productivity and uptime while minimizing costs.
Condition-based maintenance is exactly what it sounds like: proactive maintenance procedures that are based on the condition of the machine. To provide maintenance, the technician reads the health of the machine and provides services based on that information. The most powerful technique used in condition-based maintenance is a complete oil analysis.
“With many inferior oil analysis tests out there, it’s imperative to use one that will give you complete information,” says John Deere service marketing manager, Diego Navarro. “You should be able to analyze an oil sample and really read what’s going on with the machine.” Another technique commonly used in condition-based maintenance is root cause analysis, according to Navarro. “Any problem has three root causes,” he says. “One of them obviously is human error. For example, using the wrong kind of oil. Then there’s physical error, such as parts failure. Administrative error also can play a part, such as the lack of written procedures or failure to schedule inspections. In short, if you don’t find the reason the machine is failing, it will fail again. Root cause analysis helps us get to what is really causing the problem, so we can address it. It’s treating the disease instead of just relieving the symptoms.”
Particle counts and filtration
Filtration of the hydraulic system is important to extend the component life of any machine. The technician should initially determine the particle count by testing the fluid. Once that is done, a
target particle count can be established and then filtration can take place to reach that target.
“An on-site filtration caddy can clean the hydraulics very fast while you’re performing other services,” he says.
“You should be prepared for a range of filtration methods, including an on-site caddy, to help keep the equipment’s systems healthy and clean while on the job site. In some cases you may need to use bypass filtration, which is an aftermarket product. The bypass filter will take two or three weeks to reach that cleanliness.” Another technique, magnetic filtration, is effective for components such as axles. It is primarily used to capture iron particles. “Iron in big quantities damages bearings, oxidizes the oil and consumes the additive,” says Navarro. “When you change oils, not all the iron goes out, so it’s important to collect that iron using magnetic filtration.”
Proper lubrication
Condition-based maintenance is a system of proactive maintenance procedures that are based on monitoring the health of the machine to provide timely services based on that information.
can cause is copper generation. Copper comes from bronze, which is an alloy used in many high pressure system pumps. If copper is being leached from the pump’s bronze, pump efficiency will suffer and contamination of the entire system and components also will occur. “If excess copper shows up in your oil analysis, you need to determine why the system is generating copper and fix the root problem,” he says.
Lubricants are designed for a specific purpose, then are tested and developed with stringent quality control. During development, they are subject to a wide range of temperatures and pressures to determine how they will perform. As a result, mixing lubricants is a risk machine owners will not want to take.
“When your machine needs more oil and you simply add any product you find instead of sticking with what’s already being used in the machine, you are instantly changing the formulation,” he says. “This produces a new product that has not been tested and it can often affect the machine negatively by accelerate wear, as these two lubricants aren’t designed to work together. ”One negative reaction that mixing lubricants
One useful tool to maximize uptime and keep operating costs as low as possible is a system that allows for electronic machine monitoring. Machines with these types of systems can record up to 10,000 hours of operation information, from fuel consumption to pressures and temperature to percentage of use of such things like the arm, bucket and swing on a loader. “Machine information is vital to keeping costs in line,” he adds. “It helps you determine how much time your customers spend idling or working, or when operating the machine is wearing out components abnormally, it records just about everything about machine operation. The result is hours and hours of information that can really help the fleet supervisor manage cost and maintenance.” ■
Article courtesy of John Deere.
ELEVATING WORK PLATFORMS
Familiarization or training
The distinction between training and familiarization does not appear to be fully understood
In 1999, the ANSI A92.6 standard introduced a definition for familiarization that clearly differentiated this activity from training. “Training” consists of the instructions necessary to enable a trainee to become a qualified person regarding the task to be performed, including the recognition of potential hazards. “Familiarization” is the information regarding the control functions and safety devices on a specific aerial platform to be operated by a qualified person or a trained operator.
In 2006, many of the aerial lift standards were updated to consistently incorporate this language. The definition for familiarization was revised to add that the information regarding the control functions and safety devices is to be given directly to a qualified person or the operator who will control the movement of the aerial platform. Yet, even with these clarifications, the distinction between training and familiarization does not appear to be fully understood. Too often familiarization upon delivery is being accepted as operator training.
Operator training addresses the safe use, general operating practices and recognition of hazards when covering a category of aerial platforms like selfpropelled elevating work platforms or boom-supported elevating work platforms. It only addresses the control functions and safety devices of the specific machine being utilized in the training class. This is why instruction on the control functions and safety devices of a specific machine must be given during familiarization and is required in addition to operator training prior to operating an aerial device. There are many different controls and safety devices on the wide variety of model aerial platforms that a trained operator must be made aware of to ensure safe use.
The major difference between training and familiarization is the scope and extent of material covered. For instance,
when you offer operator training on scissor lifts, do you review every machine on the market? The answer is no, it is not possible to train for every model. One manufacturer alone has at least 14 different models of self-propelled elevating work platforms such as drivable scissor lifts or vertical lifts. These machines are available in heights from 10 feet to in excess of 50 feet. They have a variety of power sources including electric, gas, LP or diesel. They feature gradability from zero to 45 per cent and are available with every conceivable option. It would be impossible to cover all the different controls and safety devices during training. This is why unit specific familiarization is needed.
Familiarization is to be given to individuals who are qualified. In other words, you must be trained before you can be familiarized. Familiarization provides limited information.
It identifies the weather resistant compartment (for manual storage), confirms the required manuals are in place, reviews control functions and reviews safety devices on the lift being provided.
Familiarization generally takes place at the point of delivery of the machine and takes about 15 minutes. The dealer or rental company has the responsibility to provide familiarization to the person designated by the receiving party. The receiving party is generally the entity who will be directing their employees to operate the aerial lift. They must ensure operators are properly trained, familiarized and made aware of the requirements of an operator as defined by ANSI prior to authorizing them to operate an aerial lift. It is important that the receiving party designate, the machine operator or another qualified (trained) person to receive the familiarization prior to operating the machine and be responsible for familiarizing any other person authorized to operate the lift.
The following example will illustrate the necessity to both properly train and familiarize the operator of an aerial platform. An employer had an individual that was properly trained to operate scissor lifts. When he was trained, how-
“Training” consists of the instructions necessary to enable a trainee to become a qualified operator.
“Familiarization” is the information regarding the control functions and safety devices on a specific aerial platform.
ever, he utilized a 19-foot electric scissor during the instructions. On a particular project, the work required a 50-foot internal combustion engine scissor lift. For whatever reason, the operator was not familiarized with the machine when
ELEVATING WORK PLATFORMS
it was delivered and he did not know the machine was equipped with a safety device that prevented the lift from being driven when the platform was elevated above 25 feet. The lift would be unstable above that height, if driven.
The operator started working at lower elevations and was able to drive the lift without any problem since the platform was raised less than 25 feet. As the job progressed his working height exceeded 25 feet and the lift would no longer drive. The operator believed the machine had mechanical problems and requested an electrician on site look at the machine. The electrician was not properly trained to inspect and service the equipment. He examined the machine and put a ‘jumper wire’ over the limit switch (the safety device) that prevented the lift from driving if elevated over the 25-foot height.
The operator believed the lift was fixed and continued with his work. His work progressed at 32 feet and since the safety device was compromised, he was able to drive in the elevated position without a perceived problem. When one part of his job required him to work at 50 feet, the operator tried to drive the lift and it tipped over.
One could technically argue that if this person had been properly trained, he or she would have familiarized themselves on the machine with the aid of the manufacturer’s manual. A qualified operator would also not have allowed an untrained person to service the equipment. There are other points that could be drawn, but the intent of the example is to highlight the necessity and value of providing familiarization on a specific machine in addition to operator training.
While aerial work platforms are inherently safe to use, advances in machine design and built-in safety features can only be fully realized by competent users and qualified operators. One needs to assess the job to be performed, choose the proper lift for the job, and have it operated by a trained, qualified operator who is familiarized with the machine prior to operation. Operator training and familiarization provide a powerful one-two punch to knock out accidents on your job site.
The AWPT has published a technical guide on familiarization to assist in the
understanding of the requirement for aerial lift operators to receive both proper training and familiarization before being authorized to operate an aerial lift. Titled “Technical Guidance - Familiarization” the document is available online and may be downloaded free of charge at www. awpt.org. ■
Aerial Work Platform Training Inc. (AWPT), the North American subsidiary of the International Powered Access Federation
(IPAF) offers approved training centres to provide operator training that meets ANSI and OSHA requirements. Training can be completed in one or two days, depending on the machine categories. Courses combine theory and practice, with a written and a practical test. Successful trainees receive the PAL Card (Powered Access LicensedRegistration) as proof of training.
MEASURE US AGAINST THE COMPETITION
GENERAL EQUIPMENT RULES!
Looking for hole digging equipment, ventilation blowers or surface preparation products? I believe no decision makes sense without first sizing up General.
I challenge you to find any product or company behind it that measures up to our standards. I’ll even send you a tape measure to do it!
— Dennis Von Ruden President
Photos courtesy of Skyjack in Guelph, Ont.
CANADIAN RENTAL ASSOCIATION
President’s Message
By “Bobcat Brad” Williams, CRA president
Winter is around the corner; I can honestly say I am ready for a change of season. I trust all of you have had a great spring, summer and fall. The Canadian Rental Association (CRA) has had a successful year as well.
The CRA office is located in Winnipeg, Man. Mandy Maeren, executive director, and Marie Nayet, membership services, work in this office. Their roles are to support the board members and act as a liaison between Region 10 (Canada) and the American Rental Association (ARA) based in Moline, Ill.
Most importantly, they help the membership by co-ordinating trade shows and assisting members with programs. This year we have developed a newsletter that is being sent from the CRA office. This newsletter is one of our instruments to get information in the hands of the membership.
Take time to read the next one coming your way. The CRA website is also another place to gain information on programs and events. This website will continue to evolve. The CRA board recognizes this as an important membership tool and will work to add more content to this site.
Don’t forget to check out the ARA’s lending library. After touring the Moline office last fall I came to realize how vast and comprehensive this service is. The cost of borrowing is only the shipping of the item back and forth. If only your bank would offer up the same deal!
Succession is one item rarely discussed. Some business owners feel it is unnecessary, saying that that they will deal with it when the time comes.
I believe it is an important part of any business’s long-term plan. Going through the process of this plan does make you realize what your business is really worth. It will also point out where the value in your business lies. It should give you comfort knowing there is a horizon, and a road to get you there. Many businesses without a plan will be liquidated at a lower value if there is a sudden change to an owner’s health or
situation. Banks like to see these plans in place as well. With a little planning you shouldn’t find yourself managing a rental store when you are in your 80s. It’s later than you think.
I have enjoyed a number of years of serving on the CRA board. As president, my term is three quarters completed. As I reflect back on my term, I feel the CRA is running smoothly. I have not experienced any issue that was unresolved.
I would like to give credit to Mandy and Marie for a great job handling the day-to-day hurdles. My next position will be chairman of the board. I would like to congratulate Jay Williams from St. Eustache, Que., as he will assume the position of CRA president at our Annual General Meeting in Atlanta, Ga., at the 2009 ARA Rental Show. If you haven’t been to the ARA Rental Show, I encourage you to take the time. This show has rental specific training, special events and the world’s largest rental trade show. It is a must do. On the other hand, don’t forget to attend your local trade shows in Canada. The exhibitors feature Canadian associate members who are the suppliers to the industry. These suppliers work hard for your business and deserve your support.
I encourage you to keep in touch with your CRA director. I welcome your input. The CRA board of directors and I appreciate and value your membership.
Le message du président
Par “Bobcat Brad” Williams, président de la CRA
L’hiver est à nos portes, et je peux vous dire honnêtement que je suis prêt pour un changement de saison! Je suis sûr vous avez tous eu un printemps, un été et un automne fantastiques. La CRA a eu une année couronnée de succès aussi. Le bureau de la CRA est situé à Winnipeg. Mandy Maeren, directrice administrative et Marie Nayet, ser-
Brad Williams is the president of the Canadian Rental Association, (CRA) and part owner of equipment dealer, Bobcat of Saskatoon & Kubota of Saskatoon (Divisions of FGI Supply Ltd.) in Saskatoon, Sask.
vices aux members, travaillent dans ce bureau. Leur rôle est de soutenir les membres du conseil d’administration et d’agir comme une liaison entre la Région 10 (Canada) et le siège social de l’ARA (Moline, Ill). Aussi, le plus important, d’aider les membres en coordonnant les salons de location et aider les membres par l’entremise de programmes. Cette année, des bulletins d’informations ont été envoyés par la CRA. Ces bulletins sont une des façons que nous entreprenons pour envoyer de l’information à nos membres. Prenez le temps de lire les prochains bulletins qui seront envoyés. Le site internet de la CRA est également un autre endroit pour obtenir des informations sur les programmes et les événements. Ce site continue d’évoluer. Le conseil de la CRA reconnaît qu’il s’agit là d’un outil important pour ses membres et s’efforce d’ajouter plus de contenu à ce site.
N’oubliez pas de vérifier la bibliothèque de prêts de l’ARA. Après avoir visité le bureau à Moline l’automne dernier, je me suis rendu compte combien ce service de prêts bibliothécaire est vaste, complet et compréhensif. Le coût de l’emprunt n’est que le frais d’envoi et de retour de l’emprunt en question. Si seulement votre banquet pouvait vous offrir une telle affaire!!
CANADIAN RENTAL ASSOCIATION
La succession de l’entreprise est une question rarement abordée. Certains propriétaires d’entreprises estiment qu’il n’est pas nécessaire, croyant qu’ils y répondront le moment venu. Je crois que c’est un élément important de planification à long terme de toute entreprise. Assurer l’avenir de votre entreprise vous montre que celle-ci en vaut vraiment la peine. Ceci vous démontre aussi où se trouve valeur de votre entreprise. C’est aussi rassurant pour les propriétaires de savoir que leur entreprise a un futur, ainsi créant un chemin plus éclairé qui permet concrétiser un avenir rentable. De nombreuses entreprises qui n’ont aucune planification pour l’avenir sont plus apte à fermer, perdant leur valeur, surtout s’il ya un changement soudain de propriétaire, ou si celui-ci est affecté par une mauvaise santé ou une situation financière négative. Les banques aiment aussi voir ces planifications en place. Avec un peu de planification, vous éviterez de devoir faire la gérance d’un magasin de location lorsque vous aurez 80 ans. Le temps file plus vite que vous le pensez!
J’ai profité d’un certain nombre d’années à siéger au conseil d’administration de la CRA. À titre de Président, mon mandat est présentement achevé aux trois-quarts. En réfléchissant sur mon mandat, je sens que la CRA se déroule sans embâcles. Je n’ai pas connu de problèmes qui ont été non-résolus. Je voudrais donner le crédit à Mandy et à Marie pour l’excellent travail de manutention face aux obstacles qui surviennent au jour le jour. Mon prochain poste sera celui de président du Conseil. Je tiens à féliciter Jay Williams du Saint-Eustache, Québec, puisqu’il assumera le poste de président de la CRA lors de l’Assemblée Générale annuelle à Atlanta (voir The ARA Rental Show 2009). Si vous n’avez pas encore eu la chance d’assister au salon de location The Rental Show de l’ARA, je vous encourage à prendre le temps d’y aller. Ce salon contient des activités de formation spécifique en location, des événements spéciaux et est la plus grande foire commerciale de location. C’est à voir absolument. D’autre part, n’oubliez pas de participer à votre salon de location local au Canada. Ces salons
permettent aux Membres Associés (fournisseurs) de la CRA d’offrir et montrer leurs produits. Ces fournisseurs travaillent très fort pour votre entreprise et méritent votre soutien. Je vous encourage à rester en contact avec votre Directeur de la CRA. J’apprécie vos contributions. Le Conseil d’Administration de la CRA et moimême apprécions grandement votre adhésion. ■
NEXT ISSUE
The next issue of Canadian Rental Service will review the latest concrete working equipment for the rental market. Watch for it in December!
LITERATURE REVIEW
Readers may request the literature items featured in this review. Simply contact the companies directly using the phone numbers indicated to request their latest brochure(s).
To obtain information or literature on Kaeser’s Mobilair visit our web site at www.kaeser.com or call Toll-free (800) 477-1416Direct line (450) 971-1414.
KAESER’S MOBILAIR line of PORTABLE COMPRESSORS
Designed and built for efficiency and durability, rugged use and dependable performance. These powerful units provide a reliable source of compressed air for construction sites and other industry applications such as demolition, sand blasting, sprinkler irrigation and monument engraving. A wide range of models and accessories are available to suit virtually any need.
KAESER CANADA is presently looking for an Industrial Tools & Equipment Rentals Representative who is serving the construction contractor’s market and will be interested to offer his line of MOBILAIR PRODUCTS.
Kaeser Compressors Inc.
INDUSTRIAL LADDERS
For your complete ladder requirements contact Grip Clinch Canada (888)742-9161
Ext. 115 or 121
For a copy of this brochure call 905-457-4916.
Toll-free 1-800-883-0761
Contact Dick Raycroft @ ext. 116 www.gcduke.com
Toll-free 1-800-883-0761
Brad Malton Cell (905) 531-9480 www.gcduke.com
Sullair 185 Portable Compressor
Sullair Corporation announces the availability of its 185 (185 cfm @ 100 psig) compressor. The 185 offers a choice of emissions compliant diesel engines: Caterpillar Tier III, Deutz Tier III or John Deere Tier II. The removable modular canopy is galvanneal sheet metal with a durable powder coat finish. The reliable and time-proven Sullair air-end is warranted for 5 years or 10,000 hours when serviced with Sullair’s AWF, all-weather, all-climate compressor fluid and Sullair filters.
Caterpillar Compact Equipment
Introducing a new generation of compact machines made from the same bloodline, the same engineering, and with the same renowned Cat quality as their big brothers. This next generation of equipment includes Skid Steer Loaders, Compact Track Loaders, Multi Terrain Loaders, Mini Hydraulic Excavators, Compact Wheel Loaders, Telehandlers and Asphalt Rollers. All available in a wide variety of sizes, lift capacities, and horsepower.
Battlefield Equipment
SNO-WAY RECEIVER SPREADERS
Sno-Way Receiver Spreaders in 6 and 9 cu ft. capacities are ideal for deicing sidewalks, driveways, parking lots and roadways with more precision. Exclusive directional flow control paddle allows you to position the salt pattern where you want it saving material and keeping salt away from your vehicle. From zero to 1800, you’re in complete control. Integrated wheels incorporated for easy portability and mounting. Form fitting poly lid, Sno-Way’s Chunk Buster™ salt breakup system and many more features make it the spreader of choice.
G.C. Duke Equipment Ltd.
SKID STEER & TRACTOR LOADER SNOW PLOWS FROM SNOWAY
A full range of skid steer and tractor loader snow plows are offered in V-blade, straight blade and trip edge design. In various sizes from 5 ft 9 in to 10 ft there’s a full complement to meet your needs. Units are supplied with a universal or skid steer tractor mount and are available with polyurethane wear edge to eliminate snow trailing when plowing and absorbs shock when striking hidden objects. Plows use auxiliary skid steer hydraulics and quick coupler hose connections. To find out more, contact:
G.C. Duke Equipment Ltd.
For more information contact General Pipe Cleaners CANADA
Phone: 877-273-7246
Fax: 412-771-2771
Web Site: www.drainbrain.com/rental.
EASY ROOTER™ IS EASIER TO USE.
The Easy Rooter™ from General Pipe Cleaners is now easier to use. The redesigned frame features a built-in brake that holds the machine securely on the job or in a customer’s car going to and from the job. The tough, durable Easy Rooter is capable of clearing 3” to 10” drain lines clogged with roots and other severe stoppages. The cage holds 100 feet of 3/4” or 5/8” Flexicore® cable.
Grip Clinch Canada
RENTAL RUMBLES
40,000 square feet and growing
Affair Rentals, one of the leading full service event rental companies in southern Ontario has announced its acquisition of a $4 million, 40,000 square foot facility located in Mississauga. The new facility, which underwent comprehensive renovations, will provide a purpose-built state-of-the-art support centre for the company’s leading product offerings and will more than double its operational capacity, servicing the festival and special events market.
“Mississauga is currently one of the fastest growing cities in Canada and is one of the principal leaders in business development in the GTA. We are pleased to have found a location that enables us to stay within the city,” says company president Rick Lukasik. “Our commitment to expand in Mississauga stems from the geographic advantages of the location, with close proximity to provincial highways enabling us to effectively service both the 905 and 416 area codes. This, coupled with the competitive cost of real estate as compared to downtown Toronto led to our decision to focus on finding a suitable investment opportunity within this area.”
“The new facility has been designed to substantially enhance our operational abilities and permits us to grow our already deep and varied inventory of rental items to support the remarkable expansion of the Festival and special events market in Southern Ontario,” says
Chris MacLellan, managing director of Affair Rentals. “Clients in the Greater Toronto Area demand excellent service, immediate response and high-end rental equipment. We have a significant
Mayor of Mississauga, Ont., Hazel McCallion took centre stage at the ribbon cutting ceremony for the grand opening of Affair Rentals’ new, $4 million, 40,000-square-foot facility.
RENTAL RUMBLES
client base within the region and we believe our investment in this new facility underlines our ongoing commitment to provide superior clients services and maintain a competitive advantage in this industry.”
Bil-Jax acquired by U.S. subsidiary of Haulotte
Group
T he global access market is highly competitive and growing at a fast pace. The resulting benefits of scale along with associated capital costs for product line expansion contribute to a time of industry consolidation and convergence. Today, this market is increasingly dominated by three players. Together, Haulotte and Bil-Jax will offer a competitive choice and better fulfill the needs of customers and partners.
“We have taken the next natural step of growth and together can offer an increasingly exciting set of access solutions for consumers, while becoming better positioned to compete in the access market,” says Jeff Ott, Chief Executive Officer of Bil-Jax, Inc. “We believe this alliance with Haulotte Group will deliver superior value, better choices, and more innovation to our customers and industry partners. Additionally, it will increase products offerings and create a position outside of the US.”
“This acquisition will assist us in further developing our business,” says Alexandre Saubot, Haulotte Group, chief operating officer. “This will allow us to strengthen our worldwide position, increase our product offerings, and establish a manufacturing presence in North America.”
for product line expansion contribute to a time of industry consolidation and convergence.
Going pink for breast cancer awareness
A press release issued by Bil-Jax states that synergies will be focused in four main areas driven by each company’s respective market position for aerial work platforms and for scaffolding and niche aerial work platforms. Both companies are currently developing a comprehensive plan focusing on the integration of the combined business. Haulotte Group anticipates that this integration will be completed at the end of year 2008.
The company says that the global access market is highly competitive and growing at a fast pace. The resulting benefits of scale along with associated capital costs
A JLG dealer and rental company in Fort Dodge, Iowa, created a unique program using JLG booms painted pink to increase awareness of breast cancer and raise funds for a local foundation.
Bud PeCoy of Mid Country Machinery, along with partners Mark Swedlund, Lucas Peed and Bob Conaway, were looking to find a way to “give back” to the community when they learned the wife of one of their customers suffered from breast cancer. Seeing this as a worthwhile cause, they decided to create a breast cancer awareness campaign by purchasing two “special” JLG Model 800S telescoping boom lifts to add to their rental fleet.
The company had the machines painted
JLG booms painted pink to raise awareness for breast cancer.
SAFETY Only dummies don’t wear harnesses
The International Powered Access Federation (IPAF) has released a dramatic video that shows the dangers of not wearing a full body harness on a boom type access platform.
The IPAF video features a live demonstration in which a crash dummy fitted to a specially modified Skyjack boom shows the effects of driving over a low-lying obstacle. For safety reasons, the crash dummy is suspended at the top of the basket. The dummy is not wearing a harness, in order to show the consequences of the catapult and jolting effects when the boom goes over an obstacle.
This video is a vivid illustration of why rental operators should encourage customers to wear harnesses on boom type platforms. IPAF managing director Tim Whiteman says the industry must prevent unnecessary deaths where people are catapulted from booms.
The video can be viewed and downloaded at the Publications/Film section of www.ipaf.org. Alternatively, e-mail your request for a free copy to info@ipaf.org. ■
ENGINES
Paying for lower emissions
When it comes to meeting the constant changes from the US Environmental Protection Agency (EPA) emission regulations, it appears that diesel engine manufacturers are ahead of the game.
The Tier 4 regulations will virtually eliminate emissions from diesel engines for nonroad engines and equipment which was the next step ahead for the EPA Tier 3 emission standards that took effect in 2006. This is a continuous process that will eventually see more changes until engines have reached near-zero emission levels.
Imagine the complexities that manufacturers must overcome to develop the technologies and re-tool their factories to plan for the changes that will take place years from now while implementing current regulations today.
Left: Subaru’s EX40 meets both CARB and EPA Tier 3 emission standards due to an OHC valve narrow-angle layout that enables the combustion chamber to function without a special catalyst. Right: Case Construction Equipment’s CX75 minimum swing radius excavator has a Tier 4 Stage 1 certified Isuzu engine that delivers 54hp (40kW).
The EPA has given the engine manufacturing industry ample time to make adjustments in order to be compliant and many manufacturers are currently introducing innovative solutions to meet the EPA regulations. But at what cost?
This is a huge engineering challenge for engine and equipment
manufacturers that will result in costly re-designs that will require an enormous capital investment from the manufacturers.
For engine manufacturers who supply engines on a global basis, meeting all of these standards can be overwhelming. Only companies with the foresight to make the financial investments in research and development, as well as testing facilities, will be able to stay ahead of the continuing changes and demands put on this industry.
Does this mean shrinking profit margins for manufacturers or higher prices for rental operators?
Rental companies are very sophisticated purchasers who put strict demands on the equipment they purchase for rent to their customers. They have high expectations when it comes to reliability and performance and are constantly seeking ways to turn over equipment for newer equipment and still make a profit. If the new near-zero emission engines of the future come at a premium, rental operators will need to off-set these costs by transferring them to the customer.
However, if customers do not feel they are benefitting from the lower emission engines, this will result in a lack of customer acceptance of these new engines and the equipment they power. This could prompt rental companies to hold on to older, higher emitting engines and pre-buying less advanced engines before the newer near-zero emission engines are phased in.
On the other hand, there are benefits for rental operators who specify engines for equipment that meet not only today’s standards but future standards as well. They include lower operating fuel costs and maintenance costs, longer engine life and an engine with greater reliability. All these factors combine to create more profit margins for the rental operator.
85 per cent reduction in particulate matter
The Caterpillar Diesel Particulate Filter System for off-highway machines has earned a Level 3 conditional verification from the California Environmental Protection Agency Air Resources Board. The verification formally recognizes the Caterpillar
ENGINES
passive filter system as effective and reliable in achieving at least an 85 per cent reduction in particulate matter exhaust emissions. The system also meets the California 2009 regulation governing nitrogen dioxide emissions.
The verification covers wheeled machines with Tier 1, 2 and 3 engines in the 175hp to 300hp range. Caterpillar expects the verification to be extended to tracked machines and the horsepower range extended as more field test data are considered.
The Caterpillar diesel particulate filter system features a passive regeneration system to automatically remove particulate buildup. The filter requires no downtime to regenerate and no external heat source or fuel source.
John Deere Power Systems (JDPS) has introduced three new engines for use in gen-set applications. The PowerTech E 9.0L and PowerTech 9.0L and 13.5L engines offer gen-set customers more powerful, cost effective solutions.
These compact, powerful engines are specifically targetted for the standby genset market, but they will also be offered to the prime power gen-set market. The PowerTech E 9.0L engine meets Tier 3 emissions regulations and has a maximum power rating of 315kW (422hp).
The company says before the introduction of the PowerTech E 9.0L, the only option for gen-set customers who needed a large displacement, Tier 3 compliant engine was the full-featured, high performance PowerTech Plus engine family. However, customers can now get a Tier 3 large displacement engine without cooled exhaust gas recirculation (EGR) or a variable geometry turbocharger (VGT).
The Tier 3 PowerTech E 9.0L is new for the 60Hz gen-set market and features full authority electronic controls, a fixed geometry turbocharger and a high pressure common rail fuel system.
John Deere has two other new engines for the gen-set market: the Stage 2 PowerTech 9.0L and 13.5L. These engines are new for 50Hz gen-sets. Both engines offer power density and performance and are perfect for markets that require Stage 2
“Enfinity gave me exactly what I wanted.”
Bob Nally Apache Equipment Arizona
“We
love the ability to move quickly and easily through the contract. It helps customer service and is trouble-free for our counter staff.”
“Enfinity services customers quickly at the counter –they’re happy and so are we!”
Angie Mantle Taylor Rental Center Arizona
“Our customers have commented that the contracts and invoices, are professional and easy to read.”
Dan Sebal A&B Party Time Rentals British Columbia
Proof of performance like nothing else.
“When we went live on Enfinity, the transition was extremely smooth and trouble-free.”
Clay Nicholson Taylor Rental Center Mississippi
ENGINES
certifications. The PowerTech 9.0L engine has a maximum power rating of 304kW (408hp).
Contact John Deere Power Systems at: www.JohnDeere.com/jdpower
Engine upgrades
Case Construction Equipment has announced several engine upgrades for 2008.
Tier 4 certified
The Case CX75 minimum swing radius excavator and CX80 excavator have been upgraded to Tier 4 Stage 1 certification. This upgrade delivers more efficient power and faster cycle times, featuring Tier 4 Stage 1 certified Isuzu engines that deliver 54hp (40kW).
Four Case compact excavators, the Case CX27B, CX31B, CX36B and CX50B, have been upgraded to Tier 4 certification. Featuring Tier 4 certified Yanmar engines, the Case CX B Series compact excavators range from 5566lb to 10,261lb (2520kg to 4660kg) and deliver from 21.3hp to 39.8hp (15.9kW to 29.3kW).
Tier 3 engine re-power
Case Construction Equipment has re-powered the engine on its E Series compact wheel loaders with a 3.2L Tier 3 certified Case engine. Ideally suited for a variety of landscaping, industrial material handling and residential construction applications, the Case E Series compact wheel loaders deliver between 54hp and 82hp.
Family IV engines
Case Construction Equipment has upgraded two of its crawler dozer models. The Case 750L and 850L, which replace the 750K and 850K, feature Tier 3 certified, fuel efficient Case Family IV engines.
Powering the Case 750L dozer is a 4.5L, four cylinder electronic engine which delivers 84hp (63kW). The Case 850L dozer is now powered by a 6.7L, six cylinder electronic engine which provides 96hp (72 kW).
Clean burning
Case introduced its new 400 Series 3 line of compact track loaders which feature clean burning, Tier 3 certified engines, with increases in horsepower for all four models.
The 420CT and 445CT Series 3 models feature Case 3.2L turbocharged engines, while the 440CT and 450CT Series 3 models are powered by a 4.5L turbo-charged Case engine. In addition to delivering Tier 3 certification, these new engines provide improved torque which increases performance across the line.
Contact Case Construction Equipment at: www.casece.com
More power, easy starts
Subaru has introduced the EX40 overhead cam engine, now the largest model in its line of high performance air-cooled, four stroke EX Series engines. Delivering a maximum output of 14hp, the EX40 effectively opens up the EX Series to a new
level of applications, including general construction equipment, power generators, compressors and small agricultural machinery. Utilizing chain-driven overhead cam (OHC) technology, the new engine offers more power, easier starting and quieter operation than competitive engines in its class.
OHC technology allows the EX40’s intake and exhaust valves to be positioned to offer lower resistance for the air/fuel mixture flow, thus optimizing engine performance. Designed with a highly efficient pent-roof combustion chamber, the EX40 is able to utilize a high compression ratio to produce higher power and torque. The EX40 meets both CARB and EPA Tier 3 emission standards, thanks in part to an OHC valve narrow-angle layout that enables the combustion chamber to function without a special catalyst. Enhanced cooling balance contributes to higher combustion efficiency, lowering fuel consumption.
Easier starts are another advantage of the EX40. An automatic decompression timing system reduces the required recoil pulling force by 30 to 40 percent when compared with overhead valve (OHV) engine designs. In conjunction with the optimized combustion chamber design, starts are fast and easy with no perceptible kickback.
Contact Subaru Industrial Engines/Robin America at: www.subarupower.com ■
INNOVATION
Versatility in attachments
Polecat Inc., the makers of the PC-1000 pole-handling attachment, have introduced the next generation in pole-handling solutions: the stronger, lighter, more compact PC-750.
The PC-750 is a material handling attachment that features the company’s signature interchangeable arm system. It is designed for general construction and agricultural applications.
Innovative features include:
Adjustable Pivot Points – for precise gripping of all post sizes from 0 to 14 inches.
Interchangeable Arm System – with adjustable pivot points and a common hydraulic system to configure the
PC-750, PC-400 as either a pole/post handler or a fully functional vertical grapple.
Integrated Safety Check Valve System – retains hydraulic pressure on cylinders in the event of hose failure.
The company says the PC-750 is not just another single purpose attach-
ment. With its custom engineering in versatility, rental companies will find its capabilities are numerous and so are the customers that it can be rented to.
Connecting machines with the right work tool will maximize productivity
There is much to know when it comes to matching the right work tool to multiple machines. Visibility, access, the type of coupler, hydraulic flow rates, tool configurations, hydraulic hose hook-ups and fittings should all be factored in when rental companies outfit their customers. After identifying the customer’s needs, according to the job that needs to be required, there should be a couple of additional steps to consider before making a recommendation.
First, select a machine that allows easy exit and entry of the machine and offers good visibility from the operator’s seat to the work tool. Its coupler configuration should allow an operator unobstructed access to the seat and a clear view to the
work tool. Second, determine the type of coupler the machine will need. The universal coupler interface and low profile side plates of mechanical quick couplers allow the most tools to match properly while keeping dirt and debris out. Two high-leverage handles serve to engage or disengage the tools.
Hydraulic quick couplers have a rocker switch in the cab that controls two hydraulic cylinders that replace the manual handles of a mechanical coupler, allowing the operator to change tools while in the cab. Hydraulic cylinders control the vertical wedge pins that lock the tool in place.
High flow and standard flow
Hydraulic power not only provides power to the wheels, but it also operates the loader to enable lifting and tilting, and runs the auxiliary circuit which drives work tools. The criteria for ‘high flow’ or
Hydro-mechanical work tools are powered by the machine’s auxiliary hydraulics.
‘standard flow’ may differ from one manufacturer to another. Typically, high flow circuits exceed 26 gallons (98.5 litres) per minute and 3300psi. High flow machines designated ‘XPS’ – 33 gallons (125 litres) per minute at 4050psi – are capable of maintaining maximum pressure regardless of work tool speed or working conditions, at low or high idle. The typical flow for a standard-flow machine is 22 gallons (83 litres) per minute.
Types of tools
Work tools fall into two groups: fabricated
UPCOMING EVENT
Ontario Meeting - October 15, 2008
Gervais Party & Tent Rentals, Scarborough, Ontario Meeting & Tour $40.00 per person
Contact James Morden at 705-435-3844
• Atlantic Meeting - Saturday, October 18, 2008
Alexander Keith’s Brewery, Halifax, NS Meeting, tour, dinner starting at 3:00pm
$20 per person
Contact Olivia D’eon at (902) 762-3294
2009 TRADE SHOWS
January 16-17, 2009 - BC Regional Show Cloverdale Rodeo and Exhibition Surrey, BC
•
February 21, 2009 - Atlantic Regional Show Crowne Plaza, Moncton, NB
•
March 3-5, 2009 - ARA The Rental Show Georgia Congress Centre, Atlanta, Georgia
•
March 14, 2009 - Prairie Regional Show Prairieland Exhibition Centre Saskatoon, SK
•
March 31 - April 1, 2009Quebec Regional Show
Hotel des Seigneurs, St. Hyacinthe, QC
TOOL TIPS
and hydro-mechanical. Buckets and forks, which do not have moving parts controlled by the operator, are ‘fabricated’ tools. Hydro-mechanical work tools include multipurpose buckets, mulchers, hammers, augers, grapples, rakes and other attachments that are powered by the machine’s auxiliary hydraulics.
Fabricated work tools are the most universal and the machine from one manufacturer can attach the buckets or forks made by another manufacturer with very little trouble, as they do not require additional hydraulics to operate.
Hydro-mechanical work tools have more specific requirements. Therefore, most equipment manufacturers recommend machines use the hydro-mechanical work tools from the same manufacturer. Why? Hydraulic hose hook-ups and fittings are of the same strength and brand, ensuring a proper match and tight fit to reduce leaks and loss of pressure. Machines and work tools are designed to work as a system, and these pairings are intended to maximize the horsepower and hydraulic capabilities.
Work tools to match
Equipment manufacturers may offer a tool in a variety of configurations. Augers are a good example: Direct drive or planetary drive augers are available for standard hydraulic flow machines. These configurations are designed to maximize the capabilities of the hydraulic circuit and are intended for medium-duty applications. A high flow planetary-driven auger on a high flow hydraulic machine would be appropriate for extreme-duty applications. The high flow configuration is designed for maximum torque and the hydraulic hoses and seals are built to withstand the additional pressure and maintain a leak-free connection.
Additionally, some work tools are designed to accommodate or compensate for machines of a certain size. For instance, a landscape tiller model for machines up to 66 inches wide is offset to cover one set of the machine’s tire tracks.
Multiple machines
Choosing work tools that can be operated by multiple machines in your rental fleet will enhance their flexibility and the productivity of your customers on the job site. Two machines with similar hydraulic flow and horsepower, such as a large skidsteer loader and a small wheel loader, can usually run most of the same hydro-mechanical work tools. Generally, a machine with high flow hydraulics can operate work tools designed for standard flow machines, but the reverse pairing of high flow tools with a standard flow machine is not recommended. A standard flow machine’s hydraulic system will be unable to supply the flow needed to properly operate the tool.
Rental companies should advise contractors about a particular machine/work tool pairing to help them increase their job site efficiencies. ■
*David White is the marketing co-ordinator for Battlefield Equipment Rentals.
Stump
Stump
Trenchers
Tree
Stump
Stump
Tree
Mulchers
SUCCESSION PLANNING
Don’t put it off any longer
By Mark Borkowski*
Canadians are aging. According to the Canadian Venture Capital and Private Equity Association, over the next 15 years, more than half of the country’s medium sized independent business owners are expected to retire. In southern Ontario alone it is expected that more than 56 per cent will need to retire in less than 11 years.
An estimated $1.0 trillion in business assets are expected to change hands over the next decade, representing the largest turnover of economic control in generations.
Most owner-operators feel it is too early to plan for business succession. Many rental companies are family owned businesses, but have they taken the time to understand the challenging issues they will have to address and the emotional decisions they might have to make when family members pass on? The majority of business owners have not even started to discuss their exit plans with their family members or business partners.
“Those statistics are unfortunate and the apparent lack of preparation could backfire on some business owners,” says Larry Klar, managing partner of The Succession Fund in Toronto, Ont., which provides private equity financing for succession transactions, partner buyouts and shareholder liquidity. Klar adds, “Succession planning should be a deliberate process and not a one-time event. Business owners should realize that the best time to plan is when you can afford the time to properly evaluate alternatives and seek input from professional advisors. Owners ideally never want to be forced to accelerate their succession planning.”
Business succession planning is an investment in the future of the company for the owners, employees and customers. Planning is the key to future success for everyone whose efforts have helped the business to grow. The existence of a succession plan emphasizes commitment to a company’s long-term growth and creates confidence among shareholders, lenders, employees and suppliers.
So, have you been putting off succession planning for your rental company? There is no time like the present to explore your options. This process will involve asking some tough questions and exploring scenarios that may not please all family members, shareholders, managers or employees.
Do you want to sell the entire company in due course? Do you want to sell some now and complete the rest of your liquidity later? Is it important to you that ownership remain with family members or managers? Do you want them to have control or just minority equity participation alongside a new owner?
Owners have various alternative options. The first step should be to have a professional business valuation firm prepare an assessment of the value of your company. It is
SUCCESSION PLANNING
important for the business owner to be realistic with respect to valuation expectations, or a lot of time will be wasted. Accountants and lawyers should be involved in estate planning and tax matters.
Answering these questions can be time consuming and should not be rushed. Most rental companies, and in fact, most businesses are not ready for the sale process to begin immediately. The valuation conclusion and business review process often indicates that some issues of management depth, capital structure and profitability should be addressed before proceeding, not only to support valuation expectations but also to have a more saleable business.
That is why many owners find a gradual exit less alarming than an immediate one, says Klar. “If you can prudently diversify the family net worth by taking some chips off the table now, you can better plan for the sale of the rest of the company, and probably at an improved valuation. This also generally leads to a smoother transition and gives the owner a better chance
to evaluate next generation managers, to transfer business relationships and responsibilities and to identify and manage risks that a strategic buyer will consider down the road.”
Most family business owners do not build their businesses with selling them as a top priority, but more should. This involves drafting a written strategic plan for the future priorities and direction of their business and putting in place next generation management so the business can grow and prosper without them.
Following these steps and starting succession planning early will ensure an effective process, with due consideration given to the range of issues and emotions that family owned and small independent business owners usually face. ■
*Mark Borkowski is president of Mercantile Mergers & Acquisitions Corporation. He can be contacted at mark@mercantilema.com
Tee-off in Canadian Rental Service magazine!
Did your company host a golf tournament over the summer? The popularity of corporate organized golf tournaments is growing and the rental industry has produced its share of pros, semi-pros, duffers and sod-choppers. The December issue of Canadian Rental Service magazine will contain a photo collage taken at association and industry related golf tournaments. Please send us your photos and some information about your tournament and the golf course where it was held. E-mail them to editor, Chris Skalkos: cskalkos@annexweb.com
RENTAL RUMBLES
Continued from page 18
a special pink colour at the JLG factory and added custom decals to the boom with their company’s “REACH HIGH FOR THE CURE” slogan.
Doosan appoints Plotkin
Doosan Infracore America has appointed Gordon Plotkin as its Canadian district sales manager. In his new role, Plotkin will be responsible for instituting a high-performance, growth-oriented sales and support services program that promotes equipment sales and the Doosan brand throughout Canada.
Plotkin has more than 20 years in commercial and industrial sales, the majority of it with construction equipment, most recently with Takeuchi Manufacturing as regional business manager. His professional experience includes dealer development, market analysis, strategic planning, sales training and even working with rental services.
“Our Canadian presence is getting stronger and stronger over time,” says Chris Neville, general manager of sales for Doosan Infracore America Construction Equipment. “With Gordon on our team we’ll be able to maintain our momentum and create inroads with even more dealers and customers.”
Allmand Bros. promotes third generation leaders
Allmand Bros. Inc., has appointed its third generation of leaders, Brad Allmand to the position of chief executive officer and Matt Allmand to president. Roger Allmand remains chairman of the board. Steve Allmand will remain as vice chairman of the board. ■
Numbers up at CRA golf tournament
The Canadian Rental Association (CRA) in Ontario hosted its golf tournament on Tuesday, Sept. 9, at Trehaven Golf and Country Club near Barrie. The tournament was a huge success for the association which revived the event last year. Tournament organizer Paul Everitt said the tournament is growing in popularity and it was nearly sold out as 112 people participated compared to 82 from the year before. Several suppliers showed up with equipment exhibits on display under tents and rental operators from all over the province attended to try a win one of the several prizes up for grabs. The tournament was very well supported by suppliers and rental operators alike who were joined by tee-off hostesses from Hooters restaurant on the golf course.
BUSINESS TO BUSINESS
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