www.canadianrentalservice.com
Technology watch
There’s some pretty cool technology out there these days, and it looks like more is on the way. At the Rental Mart in March we saw a man lift that can lower a worker over the side of a bridge and position them underneath to inspect the bottom of the span. Our Tech Tips feature in this issue highlights flywheel systems that capture the energy from braking and gravity-assisted motion and store it for use with assisting the machine’s power plant. A recent special feature in The Economist talks about the diminishing cost of computer processing power and how it is powering a renaissance in robotics that may soon deliver cheap, easily programmed industrial robots, cars that drive themselves and construction equipment that can operate remotely or automatically. Do these kinds of whizz-bang innovations have a place in your rental store?
As a rental operator, you aren’t interested in flash for the sake of flash. You need reliable technology that is easy to maintain. Your relationship with your supplier becomes increasingly important as you stretch the capabilities of your staff with unfamiliar and possibly temperamental new technology. You’ll have to invest in additional training for your staff, and your staff will have to spend more time training and supporting customers. Plus, the fancy stuff costs more.
ON THE WEB:
Hertz splits off equipment rentals
Hertz Corporation has split up its automotive rental and equipment rental operations, saying the move will allow each division to better focus on its core operations.
Canadians buying Australian
Alberta-based Cervus Equipment Corporation has bought two John Deere dealerships in Australia, bringing its total number of locations there up to six.
CRS opens
Contractors Rental Supply has opened
by Patrick Flannery
For all these reasons, rental stores have not typically been bastions of cutting-edge technology. Rental customers expect functional, heavy-duty equipment that addresses a need they know they have. Usually, those needs can be met with technology that is ten years old, or older.
Meeting expectations and giving customers what they know they want is a good recipe for keeping the lights on, but many of you are also looking for growth. If you are looking to differentiate yourself from competition, attract new business and find new sources of revenue, you always need to be trying something new. What if a contractor who came into your store looking to rent the same excavator he gets every time instead found an automated one that could save him the cost of a worker? Or one that uses 10 per cent less fuel than he budgeted for? Gaining a reputation in your market for having solutions no one else can provide could be worth the investment in equipment and training.
As the proud owner of a PC that recently blew a motherboard after just four years, I feel I have gained some insight into what to look for when assessing technology. Just because something is popular does not mean it is the best. Centralized design and manufacturing are to be preferred over machines consisting of poorly integrated collections of components from numerous third party suppliers. Operator interface and ease of maintenance are key. Stay away from manufacturers that appear to be stagnant and out of new ideas. Sometimes it pays to pay more. And buy the extended warranty.
Speaking of technology, there are some excellent examples on page 28 of superior application and design achieving great new results with old technology. The pressure washer has been around for quite some time, but manufacturers are finding better ways to squirt water harder. This new technology should be just the thing for summer as contractors look to clean mud off machines, car-lovers look to restore the shine of their paintjobs and homeowners look to blast off their decks. CRS
ABSOLUTE TURNS SWEET 16
The Absolute Group celebrated its 16th anniversary in business with a huge party at its Toronto facility on April 16. Guests were treated to valet parking attendants in pink bow ties, the song stylings of Tara Halloway, piano impresario, Thomas Alexander, a live performance by painter Jessica Gorlicky, live magic shows, wandering reptiles, digital party photos, a laser light show, libations from five craft breweries, food from five remarkable caterers, patron margaritas, Cointreau cosmos and a varied selection of wines from Chile and New Zealand from Select Wines and Spirits. The party took place in three distinct event spaces: the J Company outfitted AbsoFab Lounge, the Trailer Park complete with AstroTurf and a Formula one race car, and finally the Nibblies event stage. Absolute has grown from three employees and 600 square feet in 1987 to more than 65 full time employees and 76,000 square feet in 2014. “We couldn’t be happier with the outcome,” said Paul Kenyon, managing director. “Thanks to almost 700 people for sharing in our big day.”
A DANDY DONATION
In the aftermath of the 2011 Slave Lake fire and the massive flooding that occurred in southern Alberta last year, A.C. Dandy was looking for a way to be of some help to those affected by disasters such as these. As a manufacturer and rental provider of electrical distribution equipment, the company decided to give the Alberta Emergency Management Agency the means to distribute power on site. This equipment could be used in its base camps or to provide power to homes that have been left in the dark. The management and staff of the Dandy Group of Companies has announced that A.C. Dandy Products of Wetaskiwin, Alta., has donated a sea can full of electrical distribution equipment to the province of Alberta. This unit contains over 50 pieces of distribution equipment and 3,500 feet of finished cables. It is intended for use in communities struck by natural disasters such as floods or fires. This gift of goods and services is valued at $500,000. The sea can was turned over to the province in a ceremony held May 2 at A.C. Dandy’s facility in Wetaskiwin, Alta.
On hand to receive the donation were Rick Fraser, Alberta associate minister of reconstruction of High River and Public Safety and Verlyn Olson, Alberta minister of agriculture and rural development. The Alberta Emergency Management Agency was represented by Shane Schreiber, managing director, Rein Tonowski, manager of field operations and Gordon Beagle, manager of the provincial operations centre. A.C. Dandy Temp Power will provide storage of the unit and deploy it under the direction of the Alberta Emergency Management Agency. When a call is received, A.C. Dandy will arrange transport of the sea
can to site, provide assistance with the installation of the equipment and locate generators if required. At the conclusion of the incident, the unit will be returned to A.C. Dandy’s facility. All equipment will be cleaned, inspected and repaired as required. It will then be held in a state of readiness for the next call.
From left to right: Verlyn Olson, Brent McLean, general manager of A.C. Dandy Temp Power, Steve Ambrose, vice-president of operations for A.C. Dandy Products and Rick Fraser.
STIHL’s concrete cutter must be run with a water supply.
GS 461 ROCK BOSS TM
STIHL’S CONCRETE CUTTER
The STIHL GS 461 Rock Boss ™ is the perfect addition to STIHL’s #1 selling brand of cut-off saws. The beauty of the STIHL GS 461 Rock Boss ™ is the cutting precision, such as contour, corner and hole cutting to a depth of 16”. This high cutting performance concrete saw reduces possible cutting errors and helps to save time on the construction site. Those concrete cutting jobs that require precision will be completed with ease.
Quality at work.
• Delayed stratified scavenging engine
• Low emissions - reduces fuel consumption by up to 20%
• Excellent cutting performance30% better than competitors
• Improved air filtration with HD2 filter
For 88 years, STIHL has been a world-class innovator in outdoor power equipment. German engineered products featuring the latest pioneering technologies make STIHL the market leader. STIHL products are only available at independent STIHL Dealers who provide expert advice and on-site service. Thank you for supporting the leading team and for making STIHL the Number 1 Selling Brand in Canada.
• Cutting depth of up to 16”
• Specially designed STIHL RoLLomaTIC ® G Guide Bar and 36 GBm Diamond abrasive Chain
• Includes water hose valve
INDUSTRY NEWS
MANAGEMENT TEAM BUYS DRYAIR
Dryair Manufacturing Corporation has announced it has completed a transaction where existing management and outside private equity have purchased the assets of Dryair 2000 Inc. Dryair retains the executive team of Claude Bourgault, president, and Myrlen Kleiboer, vice-president of operations, and has added Cory Kohut, vice-president of sales and marketing and Wade Wilken, sales and marketing manager for North America. The goal of Dryair Manufacturing is to better serve its existing customers by significantly expanding its product lines and providing greater sales, marketing and service support across North America. Driven by innovation, DryAir develops heating solutions for its customers in the construction, agriculture and oil and gas industries. DryAir says its systems can reduce fuel costs by as much as 50 per cent compared to traditional methods while also providing a safer work environment with no toxic fumes, no fire risk and greatly reduced humidity in the work area.
ROBERTSON ADDS KANATA LOCATION
After a careful search, Ottawa-based Robertson Rent-All has opened a second location in nearby Kanata, Ont. The new store is located at 147 Michael Cowpland Drive, 30 minutes from the original store’s location in Orleans. Robertson purchased two buildings from Blackberry on 10 acres of land, totaling approximately 60,000 square feet. Robertson occupies 5,000 square feet at the back end of the larger building and is leasing out the rest as office space. The new showroom covers 1,000 square feet stocked with new equipment and supplies for sale and the other 4,000 square feet is warehouse space for storage of rental equipment and the repair shop. D.J. Robertson will run the Orleans store with Kayle Turpin as manager and Cam Robertson will run the Kanata location with store manager Rodney Leaity. The stores will share three mechanics. Two will focus on mainly two-stroke and four-stroke engine repairs and one will focus on heavy equipment maintenance and repair. Additional counter staff, cleaners and drivers are still being hired. Robertson has added two new F-150 pickups with Tommy Gates and an International with a Kwikload lift to ensure equipment is delivered on time.
“Something we are very excited about is the fact that both stores will operate as one,” Cam reports. “We are using the full potential of Texada software and a system we developed using Google drive to dispatch our trucks and co-ordinate the daily schedule between both stores. This will make it possible to effectively share equipment between both stores and give customers the freedom to return equipment to either store.”
Robertson has changed its phone system to a VOIP system so customers only need to know one phone number. When a customer calls that number, the system automatically directs them to the closest location and allows them to select which department to reach. Robertson says this will free up counter staff from having to answer every call that comes in and
makes sure each and every customer gets the full attention they deserve. “This doesn’t mean that when a customer calls our store they will get a long list of automated options,” Cam stresses. “It just means when we answer the phone the call can be transferred quickly to the proper department with two-digit dialing.” When phone messages are left they will be sent to an email account so staff can save and track them more easily. Faxes will also be sent by email, cutting down on the use of paper.
Robertson reports they are also enthusiastic about an app called When I Work. “It’s unreal!” Cam exclaims. “It allows us to make a schedule and send it to our employees by email. Employees can then trade shifts with one another as long as they are of the same job description.” Employees can punch in using their iPhone or Android as long as they are in the store. There is also an iPad on the wall they can use to punch in. The app calculates how many hours they work and notifies management if an employee hasn’t punched in.” These are just a few features but it does so much more,” Cam says. “There really isn’t anything they haven’t thought of. It has made our lives so much easier.”
Marin Robin CRS may
MINDEN HILLS RENT-ALL ADDS PARTY DIVISION
Minden Hills Rent-All launched its new party division on April 1. The Minden, Ont., rental store now features 1,600 square feet of tents, chairs, dinnerware, linens, tables, barbeques and more, with additional storage off site. Previously Minden Hills carried only homeowner and light contractor rental equipment. “We were asked by a number of our resort customers for tables and chairs,” Dale Brinklow, Minden Hills owner, says. “Also, walk-in customers.” The party rental operation will be run by Dale’s wife, Sandy Brinklow, and Heather Hughes. Brinklow says Minden Hills will offer party and event supplies throughout Haliburton County. The value proposition is to be “quality service, and new and clean products that are well looked-after,” Brinklow says. Brinklow is president of the Ontario Canadian Rental Association.
WARNER BUYS CARDINAL
Warner Rentals of Kamloops, B.C., has finalized an agreement to purchase Cardinal Rentals of Salmon Arm, B.C. Warner takes over operations of Cardinal’s location on June 2. The acquisition will become Warner’s third location, joining its existing branch in Princeton, B.C. The store will be run under the Warner name with a new management team. Cat Bieschke, daughter of Cardinal owner Larry Bieschke, says the sale is good news for her and her family. “Ralph has been a pleasure to work with. It was time for a change and he has made the process fantastic. This will give us more time to spend together as a family.”
Ralph Warner, owner of Warner Rentals, says the sale was not initially his idea. “Cat kind of hand picked our company to buy them out,” Warner explains. “I am very flattered that she chose us. I’m looking forward to doing a great job for the people of Salmon Arm.” Warner serves construction and industrial markets in Kamloops, Merritt, Kelowna and the central interior. Cardinal has had more focus on construction and homeowner rentals with an 8,000 square-foot store, warehouse and one-acre yard. Julia Dick will take over as branch manager of the Cardinal location, assisted by sales manager Nathan Mutcher. Warner says the location will have six employees to start.
RITTENHOUSE TURNS 100
M.K. Rittenhouse and Sons Ltd. is marking its 100th anniversary as a supplier to the agricultural and horticultural industries. The company was founded in 1914 by Moses K. Rittenhouse who originally ran the business from his barn in Jordan Station, Ontario. “100 years as a family owned and operated company is an impressive milestone, and I feel privileged to be a part of that history” says current company president, Mark Rittenhouse, who joined the company in 1985. “My grandfather, father and uncles encouraged me to learn all aspects of the business while growing up across the street from the original factory.” Rittenhouse has come a long way from its humble beginnings. The company has always been innovative with the products it sells and how it sells them in response to the countless green industry changes over 100 years. Mark’s father, Glen, patented several equipment designs, and the company continues to build custom sprayers to this day. A 1990’s mail-order catalogue developed into one of the industry’s largest shopping websites, www.rittenhouse.ca, in 2000, serving a greatly expanded customer base. The company now ships product across North America on a daily basis as well as regular orders worldwide. Rittenhouse continues to innovate and grow: “Dedicated long-term employees and good supplier relationships have allowed us to offer knowledgeable customer service, which in turn has allowed us to enjoy a very loyal customer base” concludes Rittenhouse. Loyal customers are, after all, the most important reason a company can stay in business for a century, he says.
CUBEX TO CARRY MORBARK
Morbark continues to aggressively expand its dealer network, signing contracts to establish Winnipeg-based Cubex as an authorized dealer of Morbark tree care equipment. Cubex will carry the company’s heavy-duty Beever line of brush chippers, as well as Morbark stump grinders, covering a territory comprising Manitoba, Quebec, and Ontario west of Thunder Bay.
“Our goal is to have the industry’s best customer support, delivered locally by knowledgeable and reputable local dealers,” said John Foote, vice-president of sales and marketing for Morbark. “To accomplish this goal we are continually looking for high-quality dealers around the world, as well as working to continuously improve our processes for assisting our dealers in delivering an exceptional sales experience, as well as superior equipment service and parts availability.”
Morbark, based in Winn, Mi., builds equipment that creates opportunities in the forestry, recycling, sawmill, bio-energy and tree care markets. Innovating and manufacturing durable, high-performance equipment for more than 50 years, Morbark offers a full line of whole tree, waste wood and brush chippers, flails, horizontal and tub grinders, sawmill equipment, material handling systems and more. Morbark equipment helps customers harvest, process and convert wood and organic waste materials into valuable, useful and environmentally sound products.
For 40 years Cubex has been providing innovative equipment solutions to municipalities, contractors, and the energy industry across Canada. With regional branch locations, it can deliver equipment, parts, and service to customers in a timely and convenient manner.
Simply Reliable
By keeping design simple and using proven technology, Skyjack products offer the rental industry’s best life cycle value through low cost of ownership, ease of service and maintenance while retaining high residual values.
Skyjack products feature:
• Standard color coded and hard wired relay based control systems which are easy to trouble shoot and repair using commonly available components
• Common components across model groups making replacing or repairing components easy and cost effective
• Replaceable modular platform railings and repairable fiberglass cowlings.
• No complicated and expensive computers or can-bus systems
• Robust steel construction
For information call 1-800-265-2738 or visit us online at www.skyjack.com
Vertical Mast Lifts • Electric Scissor Lifts • Rough Terrain Scissors
Articulating Booms
Telescopic Booms
HOME OF THE SQUARE DEAL
Greg Hutchinson insists on value for value.
Once upon a time a young salesman and an old salesman were having a beer. The young salesman was complaining bitterly about his customers, saying people in his territory were cheap and constantly trying to get more out of him and his company than they had paid for. “At this rate,” the young salesman ranted, “my employer won’t be able to stay in business!”
by JIM CHLIBOYKO
The old salesman listened to all this quietly then said, “You know, jobs come and go and the lines you represent come and go. But as long as you live in this area and have this job, these customers are going to be the people you depend on for a living. That’s why the customer always comes first.”
Greg Hutchinson is the old salesman. He came to the rental business after eight years as the service advisor at an Essex car dealership, and then several more years as the North American representative for air filtration companies serving Big Three auto makers. Before he ever purchased a rental store, Hutchinson learned in his bones that his customers must come first. He believes it so strongly that he has actually turned away from some growth opportunities in order to right-size his business to optimize service to his community in Leamington, Ont.
That business is Leamington’s Economy Rental Centre. The company has been a significant part of the Leamington economy since 1980.
“Four high school teachers started it as a sideline business, and hired their first small engine tech, which was Dave Nelner,” said Hutchinson. Nelner eventually became sole owner, until 2007, when he sold the business to Hutchinson’s group. “I was looking for a business opportunity in 2007 and Economy Rental was available,” said Hutchinson. “After researching the rental industry, I realized it would be a great fit for me. It has allowed me to use my technical skills, customer service skills
and business knowledge in the day-to-day operation of the business. These would certainly all be important requirements to operating a rental business. I am very fortunate to have other investors, along with myself, in the ownership of Economy Rental. I am the only one involved on a day–to-day basis and left alone to make decisions. It truly has been a very simple relationship that we have.”
Economy Rental currently employs about a dozen people, some of them seasonal. It sees its main customers as industrial (20 per cent), agricultural (20 per cent) and homeowners/small contractors (60 per cent). Some of the lines it deals with are Stihl, Air Liquide and Honda. It also represents Bobcat, Miller Welders, Skyjack and Kubota, and they are also a Superior Propane filling station. Propane is a big business for Economy - Hutchinson says the steady flow of revenue from that business is irreplaceable. Economy Rental recently got out of selling and servicing lawnmowers and lawn tractors in order to make the business more concentrated on the core aspects of its business. The decision, for Hutchinson, was all about being able to fulfill his commitment to his customers.
“We have never lost sight of how important it is to do what you say and keep your promises,” said Hutchinson. “I am a firm believer that customers make a choice to come to us, they are not forced. This is even truer now with the competitive pressures we face. The old story of ‘build it and they will come’ is wrong; it should be ‘serve them and they will stay.’ Having
knowledgeable, friendly staff is obviously a key ingredient of what we do. We pride ourselves on achieving that. All staff are equally important. Front-line customer service representatives at the counter may see many walk-in customers, but our employees and technicians out on the road see many customers each and every day. At Economy Rental we do our best to ask each customer, upon return of a rental item, how they made out and did it work for them. We pay attention to them to learn from their experiences with using the item they rented. We can learn from them to help advise and guide the next customer.
“Equally important is to properly explain how items rented or purchased are to be safely operated. I guess the message I am trying to make is simply that it’s important to pay attention to your customer.”
For all his focus on the customer, Hutchinson’s years in the cutthroat world of industrial automotive supplies have taught him to keep an eye on the bottom line. His rates are not the cheapest, even in the small Leamington market, but he refuses to engage in a race to the bottom on price. The strategy is to make money off of what he does and deliver unique value in the form of
better service. Everyone wins. “I have an interesting, diverse background of blue collar and white collar,” said Hutchinson, who was born and raised in Leamington.
“I worked in a factory, I owned my own business. I just did a little bit of everything. It gave me a good skill set for this business – because you need customer service, you need the technical and you need solid financial knowledge. I graduated in 1983 from motor power technology at St. Clair College. So that gave me a good technical background for this business.”
Leamington hasn’t had the best year. The town of 28,000 on the shore of Lake
Economy Rental Centre is a 34-year-old institution in Leamington, Ont., and has been in this location since 1997. Hutchinson bought it in 2007 and has made some significant upgrades to the facade and work areas.
Erie has, within its borders, Point Pelee National Park, the southernmost mainland point in Canada. It’s also known as the Tomato Capital of Canada and has flourished with a strong greenhouse industry and, for over 100 years, was the site of a major Heinz factory. But last fall, Heinz announced that they would be moving away from Leamington, taking with them several hundred jobs. Despite
that, Hutchinson doesn’t seem alarmed at the prospects for the town. “We’ve always got something going on there,” he said. “And it continues now because there’s ongoing projects and ongoing maintenance that’s going on. I would expect that we would be no different than the tomato farmers and suppliers that are affected by this, that we will continue to do some business, just not as much.
RENTAL & CONSTRUCTION PUMPS
BUILT FOR WORK
“We will (notice the difference), and it’s a measurable amount of money but, at the same time, it forces you to do what you should be doing anyway, which is going out and looking for new business, and that’s a difficult thing in the rental business when you talk to independent rental shops. It’s a struggle to get out there and pound the streets and look for new business. You have to find the time to do it. It’s hard, but it’s important. You have to do it. At all times it is equally important to look for, seek out and implement cost savings.”
“People are going to want to sell their houses, maybe move out west,” says Harry Reinhardt, who joined Hutchinson as his store manager just this year after many years in the rental industry. “We’ve heard of some people moving out west. So if they’re going to sell their houses, what does that mean? They’re going to come to Economy Rental and they’re going to get stuff to upgrade their home, to do some landscaping to try and increase the value of their home, so yes, we’re going to lose some Heinz, but we’re going to get some of that homeowner business to offset it. Hopefully, in the meantime, someone’s going to take over Heinz and then we’ll be back up with whoever takes over.”
Right now, that looks to be a consortium of investors calling itself Highbury CanCo. The company signed a letter of intent to purchase the Heinz facility in late February and keep up to 250 workers employed there. That’s a lot less than the 740 the plant used to employ, but better than nothing.
Hutchinson started out his time with the Economy Rental Centre as a student of sorts. He is influenced by the writings of Dick Detmer (“A Practical Guide to Working in an Equipment Rental Business,” “The Guide to Great Customer Service”) and he even mystery shopped other rental outlets before he bought into ERC. He’s also an advocate of nudge marketing.
“One of the guys that works here who started last year went and bought a bunch of cheap Styrofoam coolers and some bags of ice. He buys bottled water when it’s on sale and he’d stuff the cooler with ice and water and take
According to Hutchinson, this is a “dirty” truck. Behind it you can see the big propane tank that Hutchinson says they fill three times a week when things get busy.
it to a construction site in the heat and just leave it there and say, ‘There you go, boys.’ You know, little things like that. I think it’s important, but you’ve got to cement your relationships with your existing customers before you look for new customers, too. So the Heinz thing, yeah, it’s a big blow to Leamington. Is it the end, the death sentence? No, by no means. Absolutely not.” Even though Heinz is gone, the plant continues to operate and Hutchinson is seeing huge growth in many of the local greenhouse operations.
A big part of Economy Rental’s approach to business has to do with the company’s staff and the company’s presentation. “You can have the most pristine building and clean trucks and the clean shop, but you have to have the right people too,” said Hutchinson whose two sons work for the store. “And we’ve got a great bunch of people here.”
“It is very, very important to have clean equipment which operates as intended. The equipment has to be modern and you have to react to trends in the industry. The buildings and trucks must be neat and clean, along with the employees being well groomed and well spoken. It’s important to portray a professional image in the community.”
And Leamington has taken notice of Hutchinson’s commitment to the community. Economy Rental Centre was recently honoured with the Leamington Chamber of Commerce award for customer service. It’s not a small deal. The Chamber gets dozens of applicants for the award and a panel of judges conducts an exhaustive research process before deciding one winner each year.
Hutchinson expands his focus on customer service to include his whole staff, and hires accordingly. “In the rental business, nobody’s working the factory floor and just putting a nut in the hole; everybody is interacting and exposed to and part of the customer service experience every day. They’re exposed to customers, whether it’s the guy loading a truck, whether it’s the guy delivering the equipment on a truck, whether it’s the guy unloading the truck and demoing product. It’s important. It’s very, very important.”
And part of Economy Rental Centre’s strategy to stand out from the regional rental competition is simple – to merely treat his customers better than he thinks anyone else can.
Says Harry, “I think we spend the time with people. We create a lot of personal relationships with the people. It’s
not that we go out with them socially, but you know, we talk to them, we call them by name, we spend the time to educate them when they do have a rental. We don’t just say, you know, here it is, good luck, look it up online or whatever. We try and show them how to use it, explain to them what is the best way to do it.”
They must be onto something good; sometimes the people behind a business may not actually realize the impact they have on the community. Hutchinson had recently been to the funeral of a man named Len Morel, who had been one of his more inspirational bosses in the past. Morel hired Hutchinson out of college but, in recent years, Morel had become a customer of Hutchinson’s. “He rented a Bobcat every year; in fact, I’ll show you something. This is how you know that your customer absolutely loves your rental equipment when they put a picture of the Bobcat he rented…”
At this point, Hutchinson holds up Morel’s memorial handout. One of the pictures is of him and the rented Bobcat that he used yearly to bolster the beach at his home. It would be difficult to come up with a more complete statement about customer service and loyalty. CRS
MINI-MIGHT.
The new Ditch Witch® SK750 and SK755 are built to outperform on any jobsite. Both models feature a high-drive track system along with an enhanced operator station, delivering superior performance through increased ground clearance, more lift capacity, faster ground speed, longer track life, and more operator comfort. And these new SK mini skid steers send more horsepower to the attachment than any competitor. That’s a lot of might from a small machine! Count on Brandt for quality products and the support to help keep you productive and profitable, job after job. That’s Powerful Value. Delivered.
HATS OFF TO VENDORS Associate members keep us strong.
by MARC MANDIN
If we believe even some of what is dominating the media within our industry of late we can all expect some growth in our businesses over the next few years. The wise rental operator plans ahead to be ahead of demand rather than constantly complaining about missed opportunities because he or she is out of stock. Now that trade-show season is over, you need to assess all of the new equipment you have seen, think whether you can afford to build your fleet, and then make some tough decisions. Guess who your best ally is now? Depending on cash flow or bankers can be risky. Some long-time rental operators would suggest your best allies in the long term are your suppliers.
To a certain kind of rental operator (let’s call him Joe Rental), suppliers are the lifeline that keep customers coming through the door. He believes that the value for his dollars spent do not always come from pricing alone. He values quality and knows that customers will associate poor quality equipment with him, not with the suppliers. To provide reliability to his customers, he needs the same from his suppliers. Do you think like Joe Rental? If so, you should ask yourself if your current suppliers are reliable, dependable and around for the long run. If not, consider how that will that impact your ability to be there for your customers. Trying to keep all these factors in mind when you make your buying decisions can be quite challenging. Often, we make purchases we later regret because we were in a hurry and took the path of least resistance. If you are like some of my customers, you expect best quality, best price and best service from your suppliers. Have you decided which two of those three factors are most important to you? Once you have your priorities sorted, you have to decide which two factors your customers want the most often. The next step is to work on a partnership approach with your chosen group of suppliers. The game plan is to build both your business and that of your vendors around the priorities you have set out for your customers. This may include working with suppliers to arrange a repeat order schedule for commodity items so you never run out and asking if they can provide consignment agreements on hard-to-get products so you have them on hand when needed. Consignment equipment also tends to lead to sales when your customer comes looking to purchase rather than rent.
Marc Mandin is COO of 4-Way Equipment Rentals in Edmonton and national president for the Canadian Rental Association.
If you are new to a product line or investigating one, there is no better source of information than your supplier. Of course his product will be the best on the planet, but if you ask the right questions your supplier will share how he has seen other operators market and maintain the product. He may have the ability to give you and your staff hands-on training in the operation of the equipment. Many will be able to offer tips to pass on to your customers so they get the best bang for their buck when renting from you.
If your business deals with socially conscientious customers you will have to remember that your reputation may be judged on the labour practices of your suppliers. Checking out your suppliers is only a few clicks away for your customers, and they will vote with their dollars. You may want to do that research when considering a new supplier.
At the Canadian Rental Association, we think of our supplier members as absolutely priceless. Their unwavering support of our association over the years has helped keep us alive, literally. When we stumbled, they were there to help dust us off, encourage us, and keep us moving forward. No doubt there has been some benefit to them as well, but it is a strong partnership – one forged in the trust that we will work together in order to build a stronger future for all our members. The upcoming year holds a lot of promise for this partnership as we work together toward improving our future trade shows, expanding our combined role in educating the rental industry on how to make more productive use of their rental fleets, and toward supporting one another in growing our businesses. I would encourage you to ask your suppliers more detailed questions. They are a wealth of information that can help you improve the earning power of your fleet. CRS
Jeff Campbell, St. Thomas Rent-All
A NEW SPIN SAVES ENERGY
Flywheel energy recovery is coming into its own.
Consider the humble flywheel, a technology that’s been around for hundreds perhaps thousands of years in its simplest form, most notably on the back of an engine. Only in the more recent past has it been explored as an energy storage means within vehicles.
by JACK KOHANE
LEFT: Flywheel energy storage is not a new idea, but Ricardo’s innovative magnetic gear interface is. It allows the flywheel to be permanently sealed under vacuum, allowing for very high rotation rates and an acceptable life span.
RIGHT: So far, Ricardo has only applied this technology to excavators. The energy savings will depend on how the machine is used: standard digging, good; using a breaker, not so good.
People have relied on this little device to harvest and store energy for use in the immediate future, opposite in principle to using wheels to harness energy sources into moving cars, trucks and trains forward. Now a revolutionary idea has come along that propels the flywheel into the 21st century to answer our growing energy-saving needs.
Debuting the latest generation of its flywheel energy storage at the recent ConExpo 2014 show in Las Vegas, Ricardo, a leading global provider of product innovation and engineering solutions, showcased its pre-production prototype called TorqStor, designed to provide a range of low-cost energy storage capacities in the construction sector.
“We are going to store energy by speeding up the flywheel, and recover energy that is released from any vehicle changing motions,”
says UK-based David Rollafson, vice-president of innovation for Ricardo. “The faster the flywheel spins, the more energy it has,” he enthuses.
As an example, Rollafson says a conventional construction site excavator equipped with a new TorqStor device could save as much as half of the total potential energy that is currently wasted in the machine’s arm/bucket movements. Coupled with further improvements to the base machine, such as engine downsizing, hydraulic system improvements, and ancillary load optimization, fuel savings could be substantially greater.
Offering an array of energy storage systems, from super capacitors to electric hybrids, Rollafson says Ricardo believes the high-speed flywheel offers a low cost approach to achieving real-world fuel savings in construction
equipment operations. How does it work? If you spin a flywheel, it stores energy by virtue of its rotation – kinetic energy. Hence they’re sometimes called ‘KERS’ systems (for kinetic energy recovery systems). When there’s energy to be recovered (rather than wasted) in a vehicle’s drive cycle, it’s used to spin up the flywheel. The flywheel stores the energy as rotational energy, meaning as more energy enters the flywheel, the flywheel spins faster. When energy is needed to be drawn down, the energy in the flywheel can be used to do this work instead of the engine, thereby saving fuel (or at least that’s the intention).
The technology has a storied history. It appears that Neolithic people about 6,000 years ago knew something about flywheel dynamics when the first potter’s wheel was chiseled together. During the Industrial Revolution, flywheels were increasingly employed as mechanisms to translate the work of steam engines into constant rotational motion (still in use today in modern internal combustion piston engines). Today, flywheels are almost ubiquitous: in wind turbines, in amuse-
ment rides (they are the components of the motor generators that accelerate a full roller coaster train to full speed uphill), and under the hoods of every automobile on the road performing the same function it has for millennia — now controlling the pump of pistons instead of the pedaling action of a potter’s foot.
Despite all of these advancements, we still haven’t yet realized the flywheel’s full potential. Its capabilities can be extraordinary. A traditional lead-acid cell – the battery most often used in heavy-duty power applications – stores energy at a density of 30 to 40 watt-hours per kilogram: enough to power a 100-watt bulb for about 20 minutes. But a flywheel-based battery can attain energy densities three to four times higher, at around 100 to 130 watthours per kilogram. Unlike the battery, the flywheel can also store and discharge all that energy rapidly without being damaged, meaning it can charge up to full capacity within minutes instead of hours and deliver up to 100 times more power than a conventional battery. Compared with other ways to store electricity, some flywheel energy storage (FES) systems can
have long lifetimes, lasting decades with little or no maintenance. Full-cycle lifetimes quoted for flywheels range from 105 up to 107 cycles of use.
Though use of high-speed flywheel technology on commercial vehicles like busses and trains has not been widespread until now, the advent of TorqStor makes applications in heavy construction machinery more promising. Ricardo’s design uses a hydraulic pump motor which takes excess energy from lowering an excavator’s boom arm during a dig cycle to spin up a fourinch-long, six-inch-diameter flywheel. The flywheel spins up to 45,000 RPM, and that energy is then released back through the hydraulic pump motor when required, reducing the need to rev up the engine.
“Instead of running the engine at operating speed the whole time, we control the engine, so it will be on idle most the of the time,” explains Rollafson. “When we start digging, we dump the energy from the flywheel through the pump motor to drive the hydraulics. And when the flywheel’s kinetic energy is exhausted, we rev up the engine and it works like a normal excavator.”
REMOVABLE INNER TANK
INTRODUCING THE TRANSTAINER STANDBY – THE INDUSTRY LEADING STATIONARY FUEL TANK
Western Global recently introduced the Transtainer Standby, a stationary bulk fuel container tank in Canada. This 110% contained tank is fully compliant with Canadian regulations, listed to CAN/ULC-S601 and CSC plated.
The tank is built to ISO Sea-Can dimensions for optimum logistical maneuverability and lower freight costs when moving the empty tank.
“We’re excited to be offering the Transtainer Standby in
Canada,” says Bob Lennox, Global Director of Sales and Marketing, “these tanks are very versatile and have been used in many projects around the world such as large temporary power plants, feeding generators and fuelling equipment at construction projects and in remote locations.”
The Transtainer Standby joins a range of many other innovative tanks and equipment offered by Western Global, including the original Transcube Global, Transcube Standby and Transtainer Global.
Inner tank is completely removable allowing full access to the secondary containment area
Since many people are familiar with the flywheel on the back of an engine, a casual observer may expect a flywheel to be a heavy mass. However, because the potential energy goes up as a square of the rotational speed, it is actually better to have a light flywheel rotating at very high speeds, as counter-intuitive as that may seem.
Carbon fibre is Ricardo’s material of choice for flywheels, because it is one of the strongest materials known relative to its weight. But the problem with very high velocity flywheels then becomes air resistance. “At high speeds such as 45,000 RPM, this becomes a significant factor as it saps energy and creates waste heat, neither of which are desirable,” he says. As a result, high speed flywheels must run in a vacuum. The engineering challenge there is how to seal the vacuum around a highspeed rotating shaft in order to get torque in and out. “Ricardo has taken the innovative step of creating a permanent vacuum which does not leak, and transferring the torque in and out via a magnetic
gear,” touts Rollafson. “This eliminates the shaft, the seals and the need for the vacuum pump.” It is this technology that makes for a robust production solution rather than a prototype or a demonstrator.
As for any added complexity for excavation operators and/or safety risks in using Ricardo’s new flywheel system, Rollafson claims there are none in his view. “One of the factors for successful adoption of the technology is getting the machine integration just right such that the operation of the flywheel saves fuel while not impacting the driver’s ‘feel’ on the controls,” he notes. “We’ve had a number of OEMs test drive our flywheel excavator and they’ve confirmed the ‘feel’ is extremely good. Apart from that, there aren’t risks such as high voltages. Any flywheel might be considered a risk should it fail when rotating, but we address that with ‘burst containment’ factors. Ricardo is leading a project called FlySafe for flywheel safety standards.”
Anyone looking at machinery with flywheel energy recovery needs to under-
stand that the fuel savings relate to the duty cycle so as not to get false expectations. If you are using the excavator with a concrete breaker, don’t expect fuel savings. But the value proposition is clear: a fuel efficiency benefit, conventional hydraulic technology (not electrified), easy to service with low lifecycle service costs (refurbishable cartridge), and no impact to resale value.
According to Ricardo’s press releases on the launch of TorqStor, it’s estimated that 10 per cent is a real-world improved fuel economy. “That’s for real digging in real life and real work in real holes across a range of different duty cycles,” insists Rollafson. He goes on to say that the industry is awash with bold claims on fuel economy, “But let’s be realistic on energy recovery. You can’t recover (and re-use) more energy than there is there to be recovered and that’s a function of the machine (principally driven by weight) and its duty cycle. If I take our flywheel excavator, I can get really high flywheel energy improvements with a certain drive cycle, but it’s not realistic to claim that number because in reallife the operator will put the machine through a range of different cycles. Likewise, I can fit a concrete breaker implement to my excavator and achieve absolutely no FE improvement at all because I’m doing no work against gravity. So an overall FE expectation of 10 per cent improvement is reasonable across the board in real-life use.”
It is recommended that the bearings in the TorqStor be replaced every two years as part of a normal machine service regimen. “Apart from that, the Ricardo flywheel is maintenance free,” lauds Rollafson, saying that he believes that Ricardo’s high-speed flywheel offers a highly pragmatic and low cost approach to achieving real-world fuel savings in construction equipment.
Ricardo is currently preparing pre-production prototypes of a 200 kJ TorqStor unit for delivery to key OEM and Tier 1 customers in the late spring of 2014. These units are intended both for detailed evaluation and product integration, paving the way for rapid market introduction.
This new flywheel is poised to heat up the market for a technology that’s as old as the wheel. Pottery anyone? CRS
Best bets for bad debts
by Deryck Coward
Alarge portion of my legal practice relates to the collection of bad debts for clients of mine. Through my practice, I have learned of some tips which you may wish to adopt in collecting your own bad debts. If your business is like most, your clients often fail to pay your Invoices. Some of your clients will be known for paying their Invoices late, and you have faith that they will eventually come through and pay your account. Sometimes, therefore, you choose to make no effort to collect. This article speaks to some practical steps which can be taken in order to try and recover your outstanding accounts.
First of all, ensure that your client knows they owe you money. This step may sound simple, but many businesses fail to keep their clients up to date in terms of what is actually owed. A monthly reminder statement sent out to your clients, reminding them of exactly how much is owing, is a very good start to recovering on your overdue accounts. Guard the integrity of your client information. I have encountered many instances where regular reminder statements were being sent out to clients, only to find out later that the statements were being sent to the wrong address or to the attention of the wrong individual at the organization. You must make sure that your client information is regularly updated and that it contains the correct information. Obtain client information at the beginning of your business relationship with your client when they are more than willing to share information with you. Obtain as much information about them as you can, such as where they bank for example. Please note that when obtaining the information of individuals you must abide by all privacy legislation, such as PIPEDA, the Personal Information Protection and Electronic Documents Act. PIPEDA is a federal statute that would apply to all of your organizations in terms of the personal information you receive from individuals in the course of business. It is a good idea to establish multiple points of contact with your clients. Simply mailing
out statements is OK, but if you fax the statements and email the statements (or even personally deliver the statements), you will find that the level of response will increase. Interest can be an effective weapon against late payers. Most of your customers do not wish to pay interest on their overdue accounts with you. Tell them that if they don’t pay your account, interest will be added to the overdue amount. If you never agreed with your customer regarding a rate of interest, you can still charge them the applicable court rate (which in Manitoba is usually around prime). Consider postponements and payment plans. A great many of your clients want to pay you, but simply don’t have the money. They are good people who, given an opportunity, would love to resolve matters with you. So, give them that opportunity by extending them a chance to make payments to you over time. For example, client A owes you $10,000. They tell you that their cash situation is tight and that they’ll pay you later. Ask them for $2,500 and get them to acknowledge the repayment terms for the remaining $7,500 in writing. Enter into terms which work for the client. You do not want to have a situation involving NSF cheques, as this is costly and time consuming. When all else has failed, you can take your client to small claims court if the debt is within your province’s small claims limit. Many people represent themselves in small claims court, and having a lawyer is absolutely not necessary. Even if your debt is within the applicable small claims limit for your province, you may not want to take the time out of your busy schedule to handle a court claim yourself. In that instance, you could hire a lawyer. On smaller claims (say, under $20,000 or so), you are usually better off hiring a lawyer on a contingency basis. Some provinces do not allow you to hire a lawyer on a contingency basis. If your jurisdiction allows contingency, instead of paying legal fees by the hour or some other way, the legal fees charged can be completely tied to actual recovery. The amount, or percentage, paid to your lawyer is negotiable. CRS
With the lowest vibrations, below 2.5 m/s2, on the market and a fuelsipping X-Torq® engine, the time-tested K 760 is not your average saw. These features, along with a high power-to-weight ratio, contribute to optimal ergonomics and control. It’s the perfect lightweight saw when you want a low cost to operate and high production rates.
Dirty decks mean rental business. Clean up with these high-performance washers.
PRODUCT SHOWCASE
QUALITY COMPONENTS
8 brooksconstruction.ca
For the professional user, John Brooks Construction Equipment offers its flagship KEH3500GF, generating 3,500 pounds per square inch pressure at four gallons per minute. The KEH3500GF has been on the market over 14 years. The secret of its durability is in its quality components, like the Interpump ceramic plungers, robust Honda GX390 engine, chrome tub, and foam-filled tires. As an alternative to the powerful four-GPM unit, they also offer a Subaru-driven unit with 2,700 PSI at 2.5 GPM, the KEH2700GF. It is ideal for tough job requirements and user friendly for rental operators. Can’t find what
you are looking for? Give John Brooks a call and they will make the perfect system for you.
FOUR MODELS TO CHOOSE FROM
8 steamjenny.com
Steam Jenny offers four models of direct-drive cold pressure washers. Providing a compact, economical alternative to belt-driven models, while yielding the professional performance of commercial grade units, all models are designed for maximum durability and portability for use on the most demanding jobsites. These pressure washers are powered by nine- or 13-horsepower Honda GX Series engines, and all
models feature a triplex ceramic plunger pump which provides years of service while requiring little maintenance. The units offer an ideal balance between power and volume. They are available with pressure ratings between 3,000 and 4,000 pounds per square inch and flow rates vary between three and four gallons per minute. Furthermore, a customizable option allows customers to choose a unit with pressure and flow ratings based on their specific needs. Many standard features are incorporated into the line to ensure long service life. These include thermal pump protection, an unloader valve and a high-pressure relief valve to prevent damage to the pump. To protect the engine, the unit will automatically shut down if low oil levels are detected. Furthermore, the chassis is made with powder-coated, seven-gauge steel for enhanced durability. Other standard items include a professional-grade, insulated trigger gun with safety lock, quick-connect nozzles with nozzle control, a high capacity in-line
water strainer, a gun/ wand holder, a hose reel mounting adapter and dual rubber isolators. The chassis is backed by a seven-year limited warranty, and other components are covered by a one-year limited warranty.
INTERNATIONAL PRESENCE
8 bepressure.com
BE Pressure Supply is a third-generation, Canadianowned company that was started in the 1960s. An international supplier of a wide selection of industrial cold water pressure washers, powered both by gas engines and electric motors, BE Pressure Supply is also strong in hot water pressure washers powered by diesel, electric and natural gas. BE Pressure Supply currently supplies a large portion of the pressure washer industry
with parts and accessories from its 12 branches throughout the world. Its most popular hot water washer, the HW3513HAD, produces 3,500 pounds per square inch pressure and puts out four gallons per minute from the Honda 13 horsepower engine and diesel-fired heater.
PROFESSIONAL CLEANING
8 www.simpsoncleaning.com
With 4,200 pounds per square inch pressure and four gallons per minute of high-pressure cold water cleaning performance, the PS4240H is the most powerful pressure washer in the Simpson PowerShot
series. Designed to meet the rigorous demands of the cleaning pro, the PS4240H is very powerful, yet extremely compact, easy to transport, setup and load. Built with robust components including a welded steel frame, commercial series engine, and industrial triplex pump for years of reliable operation, it is perfect for contractors who specialize in deck cleaning, wood restoration, paint preparation, graffiti removal, and all other professional cleaning services. The PS4240H uses a Honda GX390 overhead valve commercial series engine with Oil Alert. Engine oil is included. The AAATM by Comet industrial triplex plunger pump uses ceramic pistons and an adjustable unloader for controlled pressure.
The 3/8-inch-by-50-foot, high-pressure, steel-braided hose is non-marring, kink and abrasion resistant, and equipped with quick connectors. Overall construction features a welded steel frame, a steel
engine plate, a solid steel axle and 13-inch pneumatic tires. A secondary handle is included for protection and on-the-go operating instructions. The pro-style spray wand comes with five stainless steel quickconnect nozzle tips: 0, 15, 25, and 40 degrees and a soap applicator nozzle. The professional spray gun with a safety lock-out fits into a convenient on-board accessory storage for the spray gun/wand, high pressure hose, and nozzles. The PS4240H includes a downstream detergent injection system for the use of cleaners. The limited warranty covers commercial use for three years on the Honda GX engine, five years on the AAATM pump, one year on the frame components and 90 days on the spray accessory items.
PLUG AND PLAY UPGRADE
8 brooksconstruction.ca Professionals can clean in depth with Kodiak hot water pressure washers from John Brooks Construction Equipment.
Five core models are available to meet your needs.
The MOD3000F is unique in its design; this hot water washer is ideal for rental houses that already own many pressure washers, but would like to optimize them with the efficiency of hot water. It is a simple plug-and-play unit. The KEH 1000EF and 2500EF are electric-driven units built with rentaltough 1.5 or five horsepower Baldor motor for longlasting performance. Kodiak hot pressure washers generate between 1,000 and 2,500 pounds per square inch pressure.
WHAT ARE YOU WAITING FOR?
GET AGGRESSIVE with the new 30SG all-hydraulic stump grinder from Barreto. The 1,670 lb. frame, time tested Barreto track platform and center-mounted hydraulic cutting head give your customers unmatched productivity
WWW.BARRETOMFG.COM | 1-800-525-7348
GROWING POPULARITY
8 quakerblast.com
QuakerBlast has been manufacturing high quality, high pressure systems for the past 30 years in Canada. Our rental-approved pressure washers are continuously growing in popularity due to their serviceability, affordability, versatility, quality components, and straight forward, easy-touse design. QuakerBlast hot water pressure washers are becoming significantly more popular over standard cold water units in the rental industry. These machines can be used for a vast variety of cleaning purposes in any industry. Using a high quality QuakerBlast pressure washer will save your customers time, resources and money.
BUILT FOR RENTAL
8 rentquip.com
Rentquip Canada has launched a new, heavyduty pressure washer line. Branded under the well-respected Patron name, these units offer the same durability and dependability as the Patron heaters that have been a staple in rental stores for over 20 years. These rugged pressure washers feature Honda
motors, General Pumps, and external unloaders. They are mounted on a sturdy frame that boasts 10-inch heavy duty tires on a ¾-inch axle. Patron pressure washers will be a pivotal addition to Rentquip’s product offering. With machines, accessories, and parts in stock in locations across the country, Rentquip will offer first-in-class support for its customers.
FLAGSHIP OF THE LINE
8 landa.com
For over a quarter of a century, the PHW has been the flagship of the Landa hot water line. Now with patented Cool-Bypass, to keep pump water temperature low while in bypass, the PHW is packed with the highest industrial-quality innovations—including a low-RPM Landa belt-drive tri-plunger pump with a seven-year warranty, a
Baretto CRS june 14.indd 1
stainless steel top wrap, a magnetic starter for long motor life, and an optional time-delay shutdown, auto start/stop and LanCom wireless remote kit.
In addition to its super-efficient horizontal Landa Duracoil, the PHW has among its traditional standard features: a variable pressure wand, an hour meter, an adjustable thermostat, protection against thermal expansion, a rustfree water tank, a rust-free oil fuel tank, and tubed pneumatic tires for easy maneuvering. The PHW includes field-installable “Snap-N-Go” options. The unitized structural base and frame provide excellent support and rigidity for years of service. The oversized 10-gallon crosslinked polyethylene fuel tank with a ratcheting fuel cap to avoid stripping of threads includes a recessed fuel level gauge. The 13-inch tires provide excellent mobility and weight distribution with a combined load capacity of over 1,400 lbs. A six-gallon water float
tank with a corrosion-free, durable, PVC float valve is included. The multi-port coil discharge manifold has a built-in thermostat well and rupture disk assembly. The corrosion-free polyethylene electrical box has an easy access door and control panel and is pre-wired with Snap-N-Go plugs for adding time delay, auto start/stop or LanCom wireless remote features. The Tru-Trac pump rail belt adjustment keeps the belt parallel with the pump and motor when adjusting belt tension. The removable fuel tank and end panels allows unrestricted access to the pump, unloader, motor, belts, and pulleys. Recessed pockets in the fuel tank allow for storage of spare parts, nozzles, cleaners, and even a can of pop. Diagnostic lights notify the operator of immanent power, burner ignition, and motor overloads. There are five tie-down points for safe transport, an optional caster wheel kit. The optional LanCom wireless remote now has feedback lights to indicate when the burner
and/or detergent injection systems are on.
FOR TOUGH INDUSTRIAL JOBS
8 hotsy.com
The new 800 series from Hotsy features rugged design, easy maneuverability and massive cleaning power. Comparable to the cleaning power of Hotsy’s heavy duty stationary units, the big and beefy 800 Series is surprisingly easy to maneuver into place, allowing users to tackle the heaviest industrial cleaning jobs. The 28-inch wide wheel base helps with stability, yet is narrow enough to fit easily through doorways. Components are protected by an easy-to-remove
cover allowing servicing access. All 800 series hot water pressure washers are backed by a seven-year warranty on the Hotsy Triplex pump. A pressure relief valve, upstream detergent injector and stainless steel coil wrap are standard features on all 800 Series models, which are ETL certified. They are equipped with a 50-foot hose.
NORTH AMERICAN DESIGN
8 karchercommercial.com
Karcher’s Liberty series of electric-powered, oil-heated outdoor and indoor commercial hot water pressure washers feature North American designs that emphasize ruggedness and flexibility in replacement parts. These models are charaterized by all-steel frames, reliable Karcher crankcase-style high=pressure pumps with seven-year warranties, industrial-grade Baldor motors, 1/2-inch Schedule 80 heating coils and pneumatic wheels for easy, all-terrain maneuvering. All components are
PRESSURE WASHER SHOWCASE
ETL certified with many safety features.
TOW-BEHIND SOLUTION
8 hotsy.com
The Trail Blazer is Hotsy’s affordable trailer solution that provides mobile cleaning anywhere. Axle assembly with leaf-spring suspension is rated at 3,500 lbs. The heavy duty chassis features a swing-away hinge with a swivel jack tongue assembly. The 200-gallon water tank features a float valve and seven-inch access port. The trailer boasts a 15-inch white spoke wheel assembly. Customers can select any of the following Hotsy pressure washer models to integrate with the trailer: 965B, 1075BE. 1075SSE, 1080BE or the 1200 Series.
DIESEL COLD WATER
8 karchercommercial.com
Kärcher mobile, diesel-powered, cold water pressure washers feature North American ruggedness including belt-drive 10 HP Lombardini engines, all-
steel frames and chassis, powder-coat protective finishes and pneumatic wheels for easy maneuvering on any surface. Suitable for outdoor cleaning, they generate 3.4 GPM at 3,000 PSI.
SUPERIOR BLASTING POWER
8 landa.com
Landa’s MPE Series features superior blasting power in a cold-water pressure washer. The MPE delivers a rare combination of five GPM and 5,000 PSI, suitable for cutting salt-water barnacles off a ship’s hull, stripping bark from logs and removing paint from metal. There are two models of MPE: a 230V three-phase and a 460V three-phase. Both come standard with a Nema 4 electrical box, a reliable Baldor motor, a CutlerHammer magnetic starter and a 12-foot electrical cord. The MPE comes with a Landa high-pressure pump with a seven-year warranty, a rugged steel frame, and an industrial point-and-shoot
wand for effective cleaning. Its hose is rated to 6,000 PSI.
RUNS COOL
8 bepressure.com
Generating 3,500 at four GPM, CD-4013 Series cold water pressure washers from BE Pressure Supply are designed with Cooldrive technology to keep the pump cool. Cool air is drawn over the Triplex TS1511 pump, reducing heat by 25 per cent. The washer is driven by a commercial-grade Honda 389cc GX390 gas engine with a steel tank and low oil shutdown. This washer includes a block mount unloader.
COMING EVENTS
July 18 - 19
CRA Atlantic Family Fun Golf Weekend Moncton, N.B. 8 crarental.org
Sept. 14
CRA B.C. Golf Richmond, B.C. 8 crarental.org
2015
Jan. 6 - 8
CWEDA AGM and Convention Regina, Sask. 8 cweda.ca
Jan. 22 - 23
B.C. Trade Show Langley, B.C. 8 crarental.org
Feb. 22 - 25
The Rental Show New Orleans, La. 8 therentalshow.com
For more events visit canadianrentalservice.com
Our New H50 is 200 lbs. Lighter Than Others.
At just 381 pounds (173kg), the new 74 hp H50 is so light and compact, it sits on top of its class in the water-cooled world. But it’s no lightweight when it comes to power. This 4-cylinder, turbocharged 2-liter engine is the first industrial diesel to have a Bosch Off-Highway common rail fuel injection system for unbelievable power and fuel efficiency. And it falls below the emissions limits without the use of a particulate filter. So don’t let your equipment be waterlogged with a heavy hunk when things can go swimmingly with the all-new water-cooled H50.