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4
EDITORIAL
The CRA is off to a good start with government relations, praising measures that help our industry.
22
2018 TRUCK KING CHALLENGE
A new winner this year in the half-ton category.
AT YOUR SERVICE
Sometimes you can just feel it when a customer is about to hose you. By Russ
Dantu
6
INDUSTRY NEWS
Abco goes out of business, Crosby named Person of the Year, feds allow faster depreciation.
FORESTRY FLOW
Matching attachments to hydraulic power capacities is key to effective brush cutting.
14 RATES, WORKERS AND MERGERS
Canadian Rental Service looks at the big issues affecting all of us.
32 LAWNCARE SHOWCASE
Escape the depths of February by thinking ahead to spring profits.
26 PRESIDENT’S MESSAGE
The CRA is great…tell your friends! By Dan Spencer
38 SAFETY FIRST AND LAST Safe MEWP use is all about paying attention. By Jeff Thorne
Cover illustration by Alison Keba/CRS
Carrots and sticks
The CRA’s decision to become more vocal is welcome.
EquipmentWatch analyst Adam Raimond threw out an interesting nugget during our webinar discussing third quarter 2018 rental rate trends. He noted that about seven per cent of spending on a construction project goes to equipment costs, be it paying for owned equipment or renting. He said this in the context of noting that rate trends may be influenced by fluctuations in government infrastructure spending, and that tracking that spending is one way his organization forecasts which way rates will go. Add this to the welcome news in our last issue that the Canadian Rental Association board has decided to be a more vocal proponent for the industry with the various levels of government. Obviously, there is a great deal to be gained here. According to the Financial Post , Ottawa has committed $180 billion over 12 years to invest in roads, water systems and the like. That’s the federal share of projects that attract their support – add up what the provinces spend and the figure will be many times higher. Lobbying to encourage continued investment of this kind will put money in everyone’s pockets and possibly even help reduce the number of potholes destroying your suspension next spring. And it is lobbying and continued pressure from industry groups that keeps government budget dollars flowing. Already, many of the
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by Patrick Flannery
planned expenditures have been delayed by slow-moving municipalities and contractors. Without strong signs of interest from the public, governments can become distracted and allocate unused dollars elsewhere in future budgets. As an industry association, the CRA is in a strong position to speak authoritatively for the industry without the suspicion that it is serving the interests of any particular company or region. If it joins with other construction associations and interested groups to deliver a common message, politicians will take note.
The CRA has already taken a step in this direction with its praise for a federal move to allow capital assets to be depreciated at 45 per cent on business tax returns in the first year they are used. This represents a tripling of the previous rate. The benefit to small businesses and the encouragement of investment it will create leaves only the question of why it has taken so long for successive governments to make this move. Actually, that’s no real mystery as the change reduces tax revenues…which is why it is important for organizations like the CRA to give politicians a public relations win when they do things like this. The only thing they like more than larger departmental budgets is an increased chance to get re-elected. Carrots and sticks – that’s how you drive a donkey.
Some people hate government spending in all its guises and would prefer Ottawa be told to get out of the business of helping business and give us our taxes back instead. Interesting idea, but fat chance. I only need to look at all the construction signs that pop up all over town every time there is a municipal election near to see how much politicians like to be associated with building things. And, on the list of things governments could spend money on, public infrastructure is hardly the worst. National Post columnist Andrew Coyne sometimes says government should do that which only government can do. On balance, I think that’s a good principle. It’s hard to see how we’d have roads to drive on if it were up to each of us to build them ourselves. Every time I stop at a toll gate in the U.S. or get my 407 bill in the mail, I’m reminded of how nice it is to have a network of free public roads to travel on. With the distances we have to drive in this country, I don’t know how we’d function any other way.
So as long as public infrastructure spending is a reality, we might as well do what we can to see the money flow in our direction. There’s a lot of backlogged infrastructure work around this country as a legacy of the penny-pinching governments of the ‘90s. Let’s all support the CRA as they get in front of lawmakers to keep those bulldozers and excavators working. CRS
INDUSTRY NEWS
NEW LEADERSHIP FOR DEERE POWER
Deere and Company named company executive Pierre Guyot to senior vice-president for John Deere Power Systems, effective Jan 1. The change follows realigned leadership responsibilities at Deere in response to the planned retirement of Jean Gilles, senior vice-president of power systems, worldwide parts services, advanced technology and engineering and global supply management and logistics. Guyot will lead the power systems division that produces engines, drivetrain components and electronic components used in John Deere equipment and for OEM applications. He also will oversee operations of the company’s electronic solutions business. Guyot first joined John Deere in 1998, and has since held various leadership positions in manufacturing and supply management and logistics. He also led the engine operations in Europe.
“Pierre has demonstrated a commitment to disciplined execution and a broad understanding of our business, notably in the areas of supply chain and engines,” said Jim Field, president of the worldwide construction and forestry division. “His breadth of experience, passion for excellence and proven leadership skills will serve him well as he leads the power systems business in its efforts to differentiate John Deere equipment, engines and drivetrain components.”
SUNBELT CEO TAPPED TO LEAD ASHTEAD
Ashtead has announced that Geoff Drabble has decided to step down from his role as CEO at the end of the current financial year on May 1, 2019, and to retire from the group on Nov. 30, 2019. He will be succeeded on May 1, by Brendan Horgan, currently group COO and CEO of Sunbelt Rentals, the group’s North American business which accounted for 87 per cent of the group’s revenue in the last financial year. Drabble will work closely with Horgan and the board over the next few months to ensure a smooth transition and be available thereafter to support the business until he leaves the group.
Paul Walker, chair of Ashtead, commented, “It has been a pleasure to work with Geoff and on behalf of the board I want to thank him for his extraordinary contribution to the group. In the past 12 years Geoff has been an inspirational leader, has transformed Ashtead into one of the biggest and most successful rental companies in the world and importantly has delivered significant returns for our shareholders.
“I would like to congratulate Brendan on his well-deserved promotion to chief executive of the group,” Walker went on. “Brendan has played a key role in developing and executing Sunbelt’s rollout strategy across North America, which has delivered many years of exceptional results. I look forward to continuing to work with him on successfully delivering the group’s strategy.”
Drabble said, “It has been a privilege to work with the many talented people that make up the Ashtead team. I am grateful to have enjoyed their support in building a world class rental business that has enormous potential to prosper further. I look forward to continuing to work closely with Brendan over the coming months to ensure a smooth handover and I am confident that he will lead the group to even greater success in the future.”
“I am honoured that the board has chosen me to succeed Geoff as CEO,” Horgan commented. “I believe the group has a tremendous future as it continues to expand and look forward to working with the team to capture the enormous opportunities we see ahead.”
CROSBY IS ARA PERSON OF THE YEAR FOR CANADA
Nancy Crosby of Classic Rentals in Truro, N.S., has been honoured as the American Rental Association’s Region 10 Regional Person of the Year for 2018. These awards honour members who have made outstanding contributions to the association and the rental industry on the regional, state, provincial or local levels. Crosby has been the heart and soul of the Atlantic Canadian Rental Association for many years, working tirelessly on its trade show and golf tournaments. Classic Rentals was profiled in Canadian Rental Service in August 2010.
“Nancy brings her unique perspective and passion for rental and the Atlantic region wherever she goes,” commented Mike Maltby, CRA national president. “It’s been a pleasure having her on the CRA board of directors, and I look forward to working with her in the future as we continue to better the equipment and event rental industry in Canada.”
INDUSTRY NEWS
FAREWELL TO ABCO
After 48 successful years, Abco Equipment and Supplies, a familyowned construction rental house based in North York, Ont., has closed its doors. The fleet including mini excavators, skid steers and attachments, compaction equipment, heaters and delivery vehicles was auctioned off on Dec. 12. The company was run by Charlie and Catherine O’Hara and their daughter, Penny O’Sullivan. O’Sullivan was very active in the Ontario Canadian Rental Association, occupying several director chairs over the years.
NEW REP FOR RDSI
RDSI is expanding with the addition of Steve Rusynyk as the sales representative responsible for southwestern Ontario. Rusynyk has worked as national account manager for Clintar Landscape Management developing strategic relationships with clients such as Home Depot, Walmart, Molson and Loblaw. He was also Ontario account manager for Mondia Alliance Wine and Spirits, where he was responsible for brand penetration into liquor stores across Ontario. Rusynyk expanded brand awareness by developing key relationships with major restaurant chains. His client-focused approach has helped him succeed in any sales environment.
LABRIE JOINS CANADIAN RENTAL SERVICE
Danielle Labrie has joined the Canadian Rental Service team as associate publisher. In the role, Labrie will handle advertising sales for the print magazine and online channels, booth sales and sponsorships for the Canadian Rental Mart and general promotions and business activities for the brand. She replaces Ed Cosman, who retired at the end of 2018.
Labrie brings 18 years of advertising sales and account management experience to the role including positions with the Hamilton Spectator and with other Annex Business Media publications including Glass Canada, Fenestration Review and Top Crop. Labrie works in the Annex offices in Simcoe, Ont.
“I’m excited to get involved in such a dynamic industry and bring my ideas from my past experiences to these channels,” Labrie said. “There are new things I want to try here and new directions we are going to take. I look forward to meeting as many suppliers and equipment and event rental operators as possible at the shows and meetings across the country this spring.”
“Danielle is a very accomplished associate publisher and will fit in well with the friendly folks of the rental industry,” said Martin McAnulty, group publisher. “She and editor Pat Flannery have a great working relationship at Glass Canada and Fenestration Review and will bring that strong teamwork to this very successful brand.”
Labrie can be reached at dlabrie@annexbusinessmedia.com or 519-429-5187.
Feb. 8 - 9
Atlantic Tradeshow Moncton, N.B. crarental.org
Feb. 12 – 14
World of Asphalt Indianapolis, Ind. worldofasphalt.com
Feb. 17 - 20
The ARA Show Anaheim, Calif. therentalshow.com
March 6
IPAF Summit Dubai, UAE ipaf.org
March 8 - 9
Prairie Tradeshow Edmonton, Alta. crarental.org
March 26 - 27
Quebexpo Drummondville, Que. crarental.org
March 28 - 29
National Heavy Equipment Show Mississauga, Ont. nhes.ca
June 19 – 21
Canada’s Farm Progress Show Regina, Sask. myfarmshow.ca
Vermeer Corporation has announced its purchase of Vac-Tron Equipment and its plans to bring the Florida-based company together with McLaughlin Group, which was purchased by Vermeer in 2017. This acquisition and integration of the two companies builds on the Vermeer strategy to provide a comprehensive suite of vacuum excavation technology, equipment, training and support to the growing underground utility and soft dig markets. Founded in 1997, Vac-Tron has grown to become a respected brand known for innovative, high-quality vacuum excavation products sold and serviced across underground utility markets. Headquartered in Okahumpka, Fla., Vac-Tron offices and production facilities employ more than 100 people. For the last 13 years, Vac-Tron products have been sold almost exclusively through the Vermeer dealer network. McLaughlin, a drill tooling and vacuum excavation company founded in 1921 and located in Greenville, S.C., with more than 100 team members, brought nearly a century of industry knowledge into the Vermeer fold last year.
“This acquisition allows us to leverage the innovation, market expertise and production capabilities across our McLaughlin, Vac-Tron and Vermeer brands to meet increasing customer demand while giving our dealers a more efficient, single-point connection to a full product lineup. Coming together solidifies the long-term strategy and commitment to support customers and dealers in a unified way,” said Jason Andringa, Vermeer president and CEO.
Operating under the combined group, Vermeer MV Solutions, the organization will continue to provide Vermeer-branded vacuum excavation equipment and technology through dedicated Vac-Tron and McLaughlin series product lines as well as McLaughlin-branded utility accessories and auger boring systems. Vermeer MV Solutions will operate under one combined leadership and sales team led by general manager Dave Van Wyk. Leadership at both Vac-Tron and McLaughlin will come together and serve as a unified team, bringing the strengths and best practices together in the areas of innovation, design, manufacturing, sales and customer support. The Florida and South Carolina locations will continue production as they work together to meet the growing demand within the soft dig markets.
“We’ve been proud to have the Vermeer name on our equipment for the past 13 years. Now, we are proud to formally be a part of the Vermeer family. We look forward to investing with McLaughlin and Vermeer to deliver the technology and equipment our customers need as we provide the highest quality product for the customer,” said Tim Fischer, Vac-Tron president.
OUELLETTE JOINS M-K
M-K Power has announced that JP Ouellette has taken on the role of new business development manager. After spending more than 15 years at Kubota Canada and Kubota Engine America, Ouellette brings a wealth of experience to M-K Power in his new role. Many years travelling the globe for Kubota has allowed Ouellette to visit numerous customers. He will now settle into the Ontario territory and concentrate on M-K Power for industrial power solutions. M-K Power is the Ontario master distributor for John Deere, Funk and Kubota industrial products.
CHICKOWSKI TOPS IN THE WEST
David Chickowski has been appointed western region vice-president for Manitou North America. In this key leadership role, Chickowski will oversee all sales activities for Manitou, Gehl, Mustang by Manitou and Edge brands in the western region of the United States and Canada. He will be focused on driving overall growth and profitability in the region by developing strategic market initiatives and strategies for the dealer network, rental customers and other market channels.
“David’s industry knowledge and leadership experience will be a tremendous asset to Manitou North America as we serve our customers in the western region,” said Mark Hanson, CEO of Manitou North America and vice-president of sales and marketing for the North American region. “David’s position as our western regional vicepresident is a new role for Manitou North America and will be critical to our organization as we align resources to support our customers and drive their success.”
Chickowski joins Manitou North America with a diverse background in channel development, distribution, national accounts and dealer management. Most recently, as the director of business development, he led business development and strategic initiatives at Stanley Black and Decker that contributed to the launch of new products, increased sales and growth management. Prior to that, Chickowski was vice-president of sales for Laymor Products and spent eight years working for JLG Industries in various leadership and sales roles. He holds a bachelor of science degree in business administration and marketing from the University of Central Florida.
EquipmentWatch is a trusted source for heavy equipment data and intelligence, producing leading database information products for the construction equipment industry. It is a world leader in heavy construction research and serves more than 15,000 professional, high-volume users of construction and lift-truck data. Find more heavy equipment intelligence at equipmentwatch.com.
Cross-Canada Rate Report
A look at average national rental rates
The Cross-Canada Rate Report is provided to Canadian Rental Service as a free service to the Canadian rental industry. Rate data shown are national averages generated by quarterly surveys of 325 Canadian rental stores. For in-depth analysis and a chance to interact with EquipmentWatch researchers, tune in to the next Counter Talks webinar. See canadianrentalservice.com for details.
Number of rental companies:
55
Number of stores:
336
Number of rates collected for the 10 subtypes:
52,582 CrawlerMounted Hydraulic Excavators
RATES, WORKERS AND MERGERS
Canada’s rental industry from 30,000 feet
The rental industry in all of North America continues to prosper and grow,” notes Greg Hutchinson, who owns Economy Rental Centre in Leamington, Ont. “We are lucky to be involved in such an industry. Many others are not seeing the current and projected growth that we are.”
by TREENA HEIN
At the same time, thorny challenges face Canadian equipment and event rental firms, both large multinationals and small independents. As you might guess, many of these challenges affect other industries as well. One challenge topping Hutchison’s list is the many layers of bureaucracy that rental companies have to deal with these days, including various permits, licenses and inspections. Indeed, he describes this aspect of business operation as “at times overwhelming.” And while there may not be much one can do about this challenge except look for efficiency opportunities and just plain plow through, the same might be said for another on Hutchison’s list: having to justify and explain rates to customers, both contractors and homeowners.
“Obviously our rates need to rise over time. At the same time, consumers are inundated with media offers for products at discounted rates,” he explains. “An example could be a water pump. We rent only the best industrial pump available, but the customer sees a pump advertised at a big box store for a nominal cost. The customer suggests they are paying too much for the rental. We have to spend time being polite and respectful explaining why we charge what we do.”
Keeping up with technological advancements is a critical challenge for today’s rental industry in the mind of Earl Ducharme, vice-president for Canada at HERC Rentals. “Leveraging technology to meet customers’ needs is important today and will continue to be an accelerator in driving customer
experience,” he asserts. “In a service-based industry that rents equipment, the ease of doing business – I call it the hygiene (on time delivery and pick up, equipment that is safe and productive, invoice accuracy, etc.) – is expected, and technology will be an accelerator to assist in delivering a differentiated experience for those companies that are truly listening to their customers.”
Finning Canada is also putting an emphasis on offering cutting-edge technology to customers, considering it a “major contributor” to growing its business. Having machines available equipped with telematics devices that enable remote monitoring, digital inspection apps and other solutions, notes senior vice-president of rental and strategy, Jordan Reber, improves both equipment performance and the rental experience.
Significant merger and acquisition activity in the sector will likely continue well into 2019, reports Mike Maltby, owner of Ingersoll Rent-All in Ingersoll, Ont., and president of the Canadian Rental Association. While mergers and acquisitions may present challenges for some in the industry, Maltby says they also presents many positives for customers. This includes higher-quality products and an increased professionalism and customer service level that comes with higher-calibre and better-trained employees.
STAFFING WOES
Perhaps the biggest current industry challenge – and nothing new – is the need to find and
keep good employees. “The rental business can be very demanding with long hours and very busy days,” Hutchison observes. “It’s hard to find staff who are happy working under those conditions.”
Jeff Campbell, owner of St. Thomas Rent-All in Ontario, agrees that the issue of recruitment and retention is quite serious. “It’s harder to find longterm career people,” he reports. “For us, growth is limited to labour.”
Ducharme is of the same opinion. “Net new talent attraction into the industry with a defined career path will be important through the mid-term,” he says. “This applies to all areas of
the business: operations, sales, logistics and leadership. There is a growing ‘war for talent’ in skilled trades as many organizations and industries compete in an arena characterized by an aging population and diminished supply of new entries into the market. Wage inflation is already beginning to occur in many areas of the country.” Ducharme adds that the need is intensifying to transfer the knowledge and skills of many long-tenured team members nearing retirement to younger staff.
Like many others, Hutchison has found it necessary to be creative in
finding and keeping good workers. Beyond paying competitive wages, he offers perks like as paid lunches. Another strategy used by many in the industry is to never lay employees off. “In today’s world, you’re going to do everything you can in to keep a great employee, even if you take a loss in the winter,” Campbell says. He also believes there is lots of room for more female employees in rental businesses and that he’d like to hire more of them, “but it’s hard to attract them for a few reasons, one being simply because it is a male-dominated industry.”
In order to ensure the knowledge
As the big chains aim to specialize in profitable niches, many feel there will be increased room in the market for the traditional rental store with its wide variety of offerings for the homeowner and small contractor.
and skills of experienced employees about to retire is passed on to younger workers at HERC, Ducharme lists flexible work arrangements as a possible part of the answer. “There’s no simple solution,” he notes. “However, companies that have a clearly defined strategy to attract, train and develop and define their value proposition well – in terms of being an employer of choice – will have a competitive advantage.”
MULTINATIONALS AND INDEPENDENTS
The rental industry landscape in Canada and in other countries (as it is in many other industries, such as food service) features a mixture of independent and larger chain players. Maltby notes that multinationals have been around for decades, and that independents have learned how to adjust their business models, customer targets and inventory
to compete and thrive. He says the marketplace decides what model is best for independent rental operators. “Independents,” he says, “have learned through the years how to compete and how to exploit niches in the marketplace that the larger companies may not have the time to pursue, or feel the return does not meet their objectives. However, those can be very profitable niches.”
Economy Rental Centre is one example of how this is done. Hutchison focusses on developing various strengths and building relationships. “We make no attempt to compete with the discounts but do continue to offer quick, reliable service to our customers,” he says. “Multinationals do an excellent job of offering large quantities of equipment on large construction projects. We do an excellent job of providing the day-to-day needs to the same customers.”
He also feels that it’s important for independents to have positive ties with multinational firms. “It allows us opportunities to re-rent equipment when needed and also it can work the other way with us supplying a multinational at times,” he explains. “I personally have a good working relationship with all the multinationals who serve our area and think it would be foolish not to.”
Campbell agrees that he can’t compete with “the big guys” in terms of some prices and volumes and doesn’t try to keep the same roster. To stay competitive, St. Thomas Rent-All pools resources with two other independents in the region. “We move equipment around all the time among us, filling in a big fencing order with help from the others, things like that,” Campbell says. “With this arrangement, the justifications are there for buying some pieces of equipment and it makes us all stronger. I know there’s at least one other group in Ontario that does the same sort of thing. Some multinationals do work together out west.”
For his part, Ducharme characterizes re-renting as a fairly common practice in Canada with subtle differences by market. However, he says that “at HERC Rentals in Canada, it’s about servicing the customer and re-renting should be used to augment customer service in times of high equipment demand and
only for short-term purposes.” Reber says Finning has a good working relationship with independent and national firms and that renting goes back and forth as required. “Our equipment inventory is typically larger and more specialized,” he adds, “so often we are also a clearinghouse for a lot of items for other rental houses looking to purchase equipment.” Overall, Campbell believes that if independents keep their focus on their true identity, they’ll succeed. “The rental business changes all the time, year by year, minute by minute, and things will continue to change,” he notes. “I think it’s easier for independents to adapt. But as an independent, you have to be willing to put in to get out. You have to have a personality that can adapt. If that’s the mode you want for your life and that makes sense to you, you’ll do fine. It’s a lifestyle, not a job.”
Hutchison also believes it’s important for his success to give back to one’s community – by standard means such as sponsoring sports teams but also through contributing use of equipment for community events. “Properly done, this can give excellent exposure and pay dividends,” he says. “Equally important is a social media presence. As old-fashioned as some people are, social media is the way to reach many people at little or no cost. Traditional advertising and promotional methods have to be looked at closely. Most are expensive and not as effective as they were years ago. The ability to change how you do business is important.”
Some owners of independents look to large chain firms when they want to sell and retire. For those independent owners who are looking to sell in the next few years, Maltby says some industry advisers believe now might be a good time to do it. Values are high and there is interest from investors who are eager to join a growing industry, as well as from larger companies wanting to expand.
“However, if owning a rental store is your life’s ambition and what you want to do, there is nothing that should stop you from remaining an independent,” he says. “Rental store owners are resilient and will find new markets and new opportunities.” CRS
Relationships between franchise stores and nearby independants vary widely. In some areas, they compete tooth-and-nail. In others, they share and re-rent equipment.
In general, the news and outlook is good for the equipment rental business across Canada. Change will come as a function of success in the form of new technology, new corporate ownership and new ideas from the next generation.
AT YOUR SERVICE
Predatory customers
by Russ Dantu
Watch for signs your customer may not be worth serving.
In the last issue, I spoke about being a person of integrity and character. Below, I share the story of someone who devastated many lives with his greed and lack of compassion.
I’ve prided myself on never having a bad debt in the nine years I have been running Synergy Solutions (synergysolutions.ca). I’ve had some close calls but eventually the customers have paid. My nine-year run came to an end last month.
I have a national account with a very large restoration company. They come to the rescue when you have fires, floods and any other devastation to your property. Often, they have to wait to be paid by insurance companies so the trickle-down effect delays them paying all of their sub-contractors and suppliers. I knew going into this contract that I would sometimes have to wait longer than the normal 30 days and was fine doing it. Most of the branches pay in under 45 days and there have only been about 10 instances where I have been chasing a branch for more than 60 days. John (not his true name) was the owner of one of these branches. He always messed me around with paying and constantly complained about the pricing (even though I was more affordable than the one other option they could order from).
My service was never in question. It was always faster than the other supplier.
John closed the branch down last month while owing a lot of money to suppliers. One large supplier was owed over $300,000. A small roofing company was owed over $60,000. There were many others that were owed somewhere between $1,000 and $20,000.
I had a friend who was promoted during the times of trouble to try to right the ship for John. This friend was in charge of the operational side and some of the financial aspects as well. About seven weeks ago, I got a call from him asking me to come in to the office to pick up product I had delivered for which I now would not be paid. We found a bit of brand new apparel and some pens and multi-tools that I could possibly
resell at a later time. It wasn’t much but I appreciated the gesture.
While my friend had made great strides to set up terms to pay back some of the people the company owed money to, and they were ahead of the game each day that he was in charge, there was always an issue with cash flow. When the accountant quit, my friend brought in his own accounting person who quickly uncovered money being taken out in large amounts by the owner – $200,000 in one transaction, $70,000 in another.
This is where I have a huge issue. John was paying himself money and forgetting about everyone else he owed and who had supported him along the way. They didn’t even make payroll at one point. My friend was literally thrown up against the wall by two employees telling him to get them their paycheque, or else. To make matters worse, John owned a small homebuilding company where he had just sold a $5 million home. He bragged to my friend how he had made over $1 million profit and just bought his wife a new Range Rover. Meanwhile, my friend had actually used his own personal credit card a few days earlier to pay one supplier off to the tune of $12,000 and now he isn’t sure he will be paid back either.
If you are working with customers like John, please consider if it is truly worth it. Are you always worried about being paid? Do they constantly complain? Will it put you in a compromising position with your cash flow? We all have “Johns” in our lives. Maybe it’s time to flush those that are always creating grief for us. Take care of yourselves, your employees, your suppliers…and those customers who deserve to have you as a supplier! CRS
Russ Dantu is a 30-year veteran of the rental industry and has been delivering workshops, seminars and keynotes on customer servicce for over 15 years. For more information, visit russdantu.com or email russ@russdantu.com
PUTTING CLASS-LEADING PERFORMANCE WITHIN REACH
The Snorkel A38E electric articulated boom lift delivers class-leading performance and versatility. Suitable for indoor or outdoor use, the superb working envelope delivers up to 13.5m working height and 5.9m outreach, putting even the most inaccessible tasks within reach. Capable of lifting up to 215kg, the Snorkel A38E weighs just 3,795kg and is fitted with non-marking, high grip tires for use on all types of terrain. The articulated/telescopic boom configuration ensures compact stowed dimensions to maximize transport space and the direct DC electric drive is zero emission and delivers 36% gradeability.
Spring is around the corner!
We will once again be offering personalized tag orders to our members. Time to stock up for the busy summer season! Submit orders by February 15, 2019.
TRUCK KING CHALLENGE
SIERRA WEARS THE CROWN
GMC wins its first half-ton title.
The Canadian Truck King Challenge celebrated its 12th anniversary by crowning the 2019 GMC Sierra 1500 Denali as its champion. Sierra beat out five other challengers for the crown, marking the first time that General Motors has won in the half-ton (1500) category.
by MARIO CYWINSKI
GMC pulled ahead in a tight half-ton field with extra power linked to quiet comfort. Rabid competition in the field has driven OEMs to improve year after year.
Previously, GM has won the title in the heavy-duty category, including winning the challenge in 2018 with the Chevrolet Silverado 2500 HD.
Truck King is unique in that it tests the trucks using real-world situations. Trucks are driven empty, with payload and with trailers the way the trucks would be used in the real world. Also, an off-road course is used to test each truck’s off-road capabilities. All in all, the two days of testing allowed for over 4,000 kilometres of total seat time for the five Automobile Journalists Association of Canada judges, who than scored each truck using 20 subjective test categories.
“The field of 2019 half-ton pickups was as competitive as ever this year, with brand new trucks from GM and Ram, while the F-150 received major upgrades including offering a 3.0L diesel engine that we ran back-to-back with gas engines
from Ram, GM, Toyota and Nissan. Towing is where the diesel feels best, but the raw horse power of GM’s 6.2L V8 is hard to ignore,” said judge Stephen Elmer of TFLTruck. “The performance exhaust on the Toyota Tundra TRD Pro barks when you accelerate, while Nissan’s 5.6L V8 has a strong exhaust note with loads of power. In the end, the GMC Sierra came out on top, and the honours are well deserved for such a smooth riding, comfortable, quiet pickup.”
This year, OEMs that took part were: General Motors with its GMC Sierra 1500 Denali and Chevrolet Silverado 1500 LTZ; Ford with the F-150 Diesel Lariat; FCA with the RAM 1500 Limited; Nissan with the Titan PRO-4X; and Toyota with the Tundra TRD Pro.
Both the Sierra and Silverado were equipped with a 6.2L V-8 engine with Dynamic Fuel
MODEL R
Cleans 3”– 6” Lines
Extra heavy-duty frame constructed of 1-1/4” steel tubing. 12 ” Flex Leader helps negotiate bends and traps. Compact machine with open cage design for easy inspection and cleaning. Belt Guard makes maintenance and repair easier. Cleans 3”– 6” diameter lines up to 100 Ft. Runs either 5/8” or 3/4” diameter galvanized aircraft wire inner core cable – The toughest cable in the industry!
Ecam Ace2
Pipeline Inspection Camera
Rugged stainless steel housed 1.68” dia. color camera for inspecting 3”–10” lines. Sapphire lens with 20 LED light ring and high resolution CCD element. Flexible camera spring designed to navigate 3” P-traps. Auto iris adjusts lighting automatically. Industry standard 512HZ sonde. 5.4” LCD monitor with AR film for optimal viewing in sunlight. Video output jack for recording option. 200 Ft. of braided Fiberglass premium 1/2” dia. push rod. Secure-locking reel brake and a heavy-duty screen cover.
• Standard with One-Touch USB recording • On-screen footage counter
• 8”wheelsforeasytransport and maneuverability.
Distributed in Canada by Rentquip 800-818-1199
TRUCK KING CHALLENGE
The contenders. Judges commented it’s getting harder and harder to distinguish between the excellent offerings.
Management and mated to a 10-speed automatic transmission. F-150 was equipped with a 3.0L Power Stroke V-6 diesel engine mated to a 10-speed automatic transmission. Ram 1500 featured a 5.7L Hemi V-8 engine mated to an eight-speed automatic transmission. Tundra offered a 5.7L V-8 engine mated to a six-speed automatic transmission. The Nissan Titan was equipped with a 5.6L V-8 engine mated to a seven-speed automatic transmission. All trucks were four-wheel-drive models.
“As always, the Canadian Truck King Challenge provides the unique opportunity to evaluate the trucks in real-world use. Unlike typical road tests and reviews, this event provides the rare experience of evaluating each entry as a working truck – not simply driving it around empty, but with a hefty payload and significant towing
load,” said judge Clare Dear of Autofile.ca.
“This year, the format helped reveal characteristics that might otherwise have gone unnoticed, such as the towing capabilities of Ford’s new 3.0L diesel engine and the Ram’s unique load-levelling air suspension. For anyone considering the purchase of a new truck, the findings of the Truck King Challenge are a must-see resource.”
Third-party company, FleetCarma, used data recorders on each of the six vehicles to measure real-word fuel economy. The recorders sent data to FleetCarma with a final report showing the results for each vehicle under each part of the challenge (empty, payload and towing).
The winner of the Fuel Economy Challenge for 2019 was the Chevrolet Silverado 1500 with 6.2L V-8 that had the best fuel economy of all the trucks.
With trucks that are all new, trucks that offer new engine options, and trucks that offer new packages, there has never been a better time to be a pick-up truck customer, as the differences between them are getting smaller and smaller. The days of one truck being much better than another are over. Today, it’s a matter of fit for purpose, what are you going to use the truck for, and what is of utmost importance to each individual buyer.
“This has to be the most difficult Truck King Challenge ever. I could not find a favourite at first glance,” said judge Eric Descarries of Auto 123. “Each vehicle is really a modern piece of equipment. This time, the winner has to be the consumer.” CRS
Mario Cywinski is editor of Machinery and Equipment MRO magazine, a member of the Automobile Journalists Association of Canada (AJAC) and a judge for Canadian Truck King Challenge, with more than 15 years automobile industry experience. He can be reached at mcywinski@mromagazine.com.
With 55 years of experience, Takeuchi has earned a reputation for innovation. From the invention of the first 360-degree excavator to the very first rubber-tracked loader, Takeuchi has led the way in the compact construction equipment industry. See for yourself how our performance, power and reliability stand the test of time. Contact your nearest authorized Takeuchi dealer for details on the TB250-2 and our full line of excavators, track loaders, skid steer loaders and wheel loaders.
CRA PRESIDENT’S MESSAGE
DROP THE HINT
Let’s do what we can to recommend membership.
by DAN SPENCER
Iwould like to begin by expressing my gratitude to our members for allowing me to serve as president, following in the footsteps of many great leaders in our industry. I would also like to thank the many volunteers, past and present, who have made, and continue to make, our association what it is today.
The equipment and event rental industry is constantly evolving, as is your association. Our current and prospective membership can rest assured that the intention of the board remains focused on the continued growth and development of the association while maximizing membership benefit.
The past year was been an exciting year of growth, development and opportunity in the industry. Canadian Rental Association members are placing an ever-increasing value on the association’s ability to help them enhance their businesses.
We have been working tirelessly on the development of three new special interest groups (SIGs): Membership, Safety and Party and Event Services. Stay tuned for details on the development of the government relations program, as well as a newly formed program for members with the Canadian Red Cross. The upcoming year will likely see it’s share of challenges, but will no doubt offer exciting new programs and benefits to members. The success of these programs relies heavily on membership participation, so I encourage you to take advantage of any programs, new or existing, that will aid in the improvement of your business. They can increase your profitability while improving the vitality of the association.
Increasing benefit to the membership remains at the top of our priority list in 2019 and I can assure you that your executive team is continuously working to explore, establish and promote new and exciting program offerings.
CRA members enjoy a unique networking opportunity that allows us to share our expertise, business experiences (both positive and negative) and our journeys in working toward common goals. Membership involvement is best enhanced through your active participation at both the local and national levels, including attendance at local meetings and regional trade shows. This participation helps fulfill our shared responsibility to promote the value and benefits that our association offers prospective members we may encounter through our day-to-day business interactions.
“What responsibility?”, you may ask. I do feel that anyone who believes in the value of this association should consider it part of their role as a member to talk it up at every opportunity. It doesn’t have to be a long lecture – just a simple mention that you are member of the CRA goes a long way. If you found an item for your rental fleet that you liked, you’d probably mention it to a friend in the industry as a way to help them in their business. Similarly, when you’re talking business with someone who isn’t in the CRA, why not mention some way in which the association has been helpful to you? I haven’t met anyone who hasn’t found their involvement in the CRA to be worthwhile, so recommending membership can absolutely be considered an item of helpful advice. As the old adage goes, “You get out of it what you put into it.” A larger association with an active, engaged membership helps us all, and your participation in helping that growth will return benefits to you.
In closing, I look forward to connecting with many of you at our regional trade shows, the CRA hospitality event during the upcoming ARA show in Anaheim, and various other events scheduled for 2019. CRS
Dan Spencer has worked in the rental industry for 11 years and has been actively involved with the CRA locally and nationally for the past eight years. He resides near Antigonish, N.S., with his wife Heidi and their two chocolate labs, Keppoch and Cali.
TECH TIPS
FORESTRY FLOW
Six tips to optimize compact track loader forestry performance.
Sby BUCK STORLIE, ASV Holdings testing and reliability leader
Here are six tips for pairing a loader and attachment to ensure high performance and profits.
CHOOSE A DEDICATED LOADER
The best way to ensure maximum productivity in harsh forestry applications is to choose a CTL designed specifically for the job. Heavy-duty tools, such as mulching attachments, require the machine to handle almost constant, high-intensity loads. Contractors should choose a loader that allows for 100 per cent load, 100 per cent of the time, at extremely high ambient temperatures. Some manufacturers build machines capable of performing this way in temperatures up to 47 C. This is accomplished through high horsepower, flow and efficient cooling systems.
In addition, review the loader’s auxiliary hydraulic pump maximum output capacity. Some models include high-flow pumps that are maximized and can cause the attachment to slow down when moving the loader. Look for a forestry-optimized machine with oversized hydraulic pumps that allow movement without taking any flow from the attachment.
Forestry machine operators should also look for features that maximize safety in forestry applications. This includes metal guarding around key areas (lights, the air conditioning condenser and the rear screen) to protect against brush and debris. These machines achieve an additional level
pring is coming soon across Canada and that means land clearing contractors will be out in full force. While many jobs can be fulfilled using a standard compact track loader with a simple bucket, overgrown areas with thick brush and trees require heavier-duty forestry attachments.
of durability with a heavy-gauge cab featuring extra falling-object and rollover protection, as well as reinforced windows for impact resistance. A hydraulically driven, auto-reversing cooling fan can also blow debris from mulching applications out of the engine compartment screens.
CHECK THE SPECS
Maximum hydraulic flow and system pressure are two key specifications to look for on the best machines and attachments. Ensure the attachment matches the maximum capabilities of the machine. As most operators know, gallons per minute is the measure of hydraulic flow which determines the speed of the head, while pounds
per square inch is the maximum hydraulic pressure the attachment can handle. Attachments that don’t fit the machine specifications won’t perform as well as attachments that do.
OPTIMIZE HEAD SETTINGS
Next, make sure the attachment has the correct pulley configuration to optimize the carrier’s flow and power. Heads may not be automatically set to match the CTL’s GPM rating. For example, if the loader features 45 GPM, work with the dealer or manufacturer to re-pulley the attachment to reach a matching tip speed.
Manufacturers also recommend attachments that include a two-speed drive motor. To ensure optimum tip speed, maximum power and the fastest recovery time, make sure the motor shift point is set for the CTL’s specific pressure range.
REDUCE FLOW IF NECESSARY
For attachments with a lower maximum GPM than the CTL’s, reduce the machine flow to ensure the attachment’s longevity and performance. Operators can reduce machine flow in some loaders through the cab’s display panel. This adjustment will mean the machine won’t reach 100 per cent performance, but it will allow the attachment to operate at its maximum performance. Not reducing the loader flow will put excessive force on the
Maximize flow between the CTL and attachment with the correct size coupler and hoses. While adapters can be used to accommodate smaller couplers and hoses, doing so will restrict the hydraulic flow and reduce horsepower.
TECH TIPS
NEW From Billy Goat
attachment, causing it to wear faster and reduce performance. For example, if the machine is set at 45 GPM and the attachment is designed for 40 GPM, operation will overspeed the mulching head tips and rob power. This can lead to engine bogging, excessive heat and reduced productivity.
EXAMINE COUPLER AND HOSE SIZE
Maximize flow between the CTL and its attachment with a correctly sized coupler and hoses. While adapters can be used to accommodate smaller couplers and hoses, doing so will restrict the hydraulic flow and reduce horsepower.
ADJUST PREFERENCES
Most compact track loaders have a variety of adjustments operators can make to suit their preferences. The operator’s manual has information on how to make changes. Here are a few of the common adjustments for forestry contractors:
Loader arm speed Adjust the arm speed if the arms are moving too quickly or too slowly up and down or when tilting and curling the attachment.
Creep Mode Adjust the maximum low speed depending on conditions and the amount of precision required. Some models allow operators to quickly turn off creep mode via the operator display or when shifting into two-speed. This ensures quick travel when necessary.
Flow Sharing Some compact track loaders feature an auxiliary pump with a higher hydraulic flow than the machine’s maximum GPM. This feature allows the loader to move with no reduction in attachment speed. If more CTL speed is required, operators can simply adjust flow sharing.
Taking all of this into consideration will allow for maximum machine and attachment performance and ROI on the job. CRS
Buck Storlie is the testing and reliability leader at ASV Holdings. His 22 years with the company give him the expertise to manage product testing, reliability and field issue resolution. He focuses on ensuring customers receive maximum productivity, durability, ROI and comfort out of their ASV machines.
LAWNCARE
GENTLE GIANT
8 Brouwerturf.com
The BTR 30 walk-behind turf roller from Brouwer is a gentle giant you can trust to start newly laid turf off healthy and strong. It is available with a traction or smooth drum with formed edges to prevent turf damage. It comes standard with two plugs for ease of draining or filling with water and a standard 3/16inch heavy-duty drum. A 5.5 horsepower Honda engine coupled with a hydrostatic drive and fingertip controls allows easy manoeuverability even in the tightest areas. The total width is only 36 inches. It is also available with a power unit protection package providing a single lifting point. The heavy-duty BTR 30 comes with a foldable handle for easy transport and storage: a must for landscapers, contractors and rentals. For those who use manual rollers, the weight being applied is limited
to what can be safely manoeuvered by a person. Most manually pulled rollers weigh between 150 to 300 pounds when filled, with the weight being distributed across the width of the roller. However, the forces exerted by the feet of the laborers to propel and manoeuver the manual roller are far greater. These dynamic forces often damage fresh turf or the grade of the soil below. Brouwer rollers weigh approximately 500 pounds empty and close to 1,000 pounds when full, making them more effective in varying conditions.
DRILLING IN OVERDRIVE
8 Conxequipment.com
The Easy Auger II earth auger from MacKissic is constructed with a ¼-inch-thick steel frame. It provides up to 350 foot-pounds of torque for digging. Both the selfpropelled and the non-selfpropelled models feature a patented auger drive
N CARE
with a two-stage hydraulic pump. The two-stage pump allows the auger to gain torque and power through even the toughest of earths. It’s like having two gears, working just like overdrive in your car or truck. The Easy Auger has a pivoting engine cradle for ease of use and proper tongue weight distribution when towing. The handle swivels to allow for drilling holes on a hill or to angle holes. The tow cradle attaches to the engine cradle by inserting two pins. The self-propelled model requires one of the pins to be taken from the wheel drive so no damage is done to the machine while towing. Augers are available from two to 18 inches in diameter with a variety of teeth, bits, and extensions (up to 66 inches deep). The augers attach quickly and easily. Each auger comes standard with a 7/8-inch square hub, dirt teeth and pilot bit. Adapters are also available to use your existing bits on the Easy Auger: Stihl (1.125-inch round), General (one-inch round or 1.375-inch hex head), and Little Beaver (1.25-inch square). The manufacturer also carries a complete assortment of special duty pilot bits, teeth, extensions, and adapters.
WELDED CONSTRUCTION
Eblingsnowplows.com
Ebling Back-Blade snow plows are state-of-theindustry three-point hitch snow plows for tractors ranging from 35 to 200 horsepower. These plows can be fully extended 120 to 192 inches wide, depending on the tractor size. The Ebling BackBlade uses one-piece all-welded construction on the mouldboard and wings and is maintenancefree with its breakaway hydraulic wings.
HIGH BLADE TIP SPEED
Ybravo.com
The Ybravo Generation II 25-inch commercial mower is a must for any rental store. The Generation II is lightweight with easyto-use control handles and offers side discharge, mulch or superior bagging performance of wet or dry grass with it’s high blade tip speeds. It includes
a five-year commercial warranty. This Generation II mower will soon be a unit rental stores will want to retail as well.
BLAST THROUGH HEAVY BRUSH
8 Littlewonder.com
The Little Wonder brush mower carries a two-year rental store warranty and will navigate through brush and overgrown vegetation up to two inches thick. Its welded steel frame and 13-horsepower Honda engine provides excellent balance. It features variable speed with a fingertip forward- and reversecontrolled hydrostatic transmission. It’s built with strong linkages with no cables to get tangled in brush along with no-flat tires. Users will navigate through weeds, heavy brush and overgrown vegetation with ease.
INSTALLS DOG FENCE
8 Brownproducts.com
The multi-use Redefiner 450HA from Brown Manufacturing allows rentals stores to offer their clients three configurations; a bed redefiner, the WireMaster model to install invisible dog fencing or the standard sidewalk edger. It features a Honda GX160 engine and bed redefining productivity of up to 60
feet per minute or dog fence installation up to 25 feet per minute. This commercial unit is light, easy to transport and manoeuverable making it ideal for home owners and contractors alike.
FAST GERMINATION
8 Classenturfcare.com
Classen Pro HTS20 Hydro Drive Overseeder includes a unique 40-pound floating seed box to follow undulating terrain and 26 1-1/2-inch spaced slicing blades allowing for higher rates of germination. Equipped with turf tread flotation tires for reduced soil compaction and single handle controls for forward and reverse, the folddown handle provides easy transportation and storage.
SPEEDY AERATION
8 Ryanturf.com
The Ryan Lawnaire ZTS is designed to be ground breaking, not back breaking. This stand-on zero-turn aerator has automatic chain tensioning on the main drive chains to ensure proper tension is maintained during operation. The aeration depth control device provides constant depth control up to five inches. A shock-absorbing platform and convenient thumb controls on the steering handles make
operation easy. It offers high productivity with the capability of covering twoand-a-quarter acres per hour at ground speeds up to seven miles per hour
GREAT RELIABILITY
8 Barretomfg.com
The Barreto 30SG tracked hydraulic stump grinder uses a 31-horsepower Vanguard V-twin engine to power the two gear pumps that operate the cutting head and tracked drive. The hydraulic-driven, centremounted cutter wheel with green teeth swings 134 degrees to make quick work of stumps. Great reliability makes it a perfect addition to Barreto’s fleet of trenchers and tillers.
SPREAD THE HARD STUFF
8 Snoway.com
SnoWay poly dual-electric RVB spreaders are built with the professional contractor in mind. They are available in a variety of sizes from a 10-cubicfoot utility vehicle mount to large 2-1/2-yard truckmount applications and are equipped with easy on/ off rear spinners, tarps and tie down straps. The computerized controller is in conjunction with the two strategically located vibrators that allows the spreading of numerous wet or hard-to-spread de-icing products.
SUPERIOR CUT QUALITY
8 Bobcatturf.com
The next generation of heavy-duty commercial mowers from Bob-Cat include five new models equipped with the 4400 Series integrated drive or with dual 12-cubic centimeter pump/motor drive systems. The Next Generation Series of BobCat mowers includes the Predator-Pro 7000, ProCat 6000MX, ProCat 6000, ProCat 5000 and QuickCat 4000. The new highproduction AirFX mowing deck offers a superior quality of cut. Built with operator comfort and an ergonomic design in mind, they are equipped with large tires, a large comfortable seat, almondshaped steering handles, controls angled toward the operator for less fatigue and easy access service points.
BENCHMARK DESIGN
8 Scag.com
The Scag Turf Tiger II is a benchmark mower for commercial landscapers. With over 20 years of production, this rugged, high-production and operator-friendly unit sets a high standard. High-strength steel,
heavy-duty spindles and a high-production PTOdriven deck are just a few of this mower’s outstanding characteristics. The optional Tiger Eye advanced on-board monitoring system keeps a constant real-time “eye” on important system functions allowing operators to cut all day long with peace of mind (standard on some models).
BARRETO WORKS FOR YOU
Give your customers a trencher with instincts. Barreto’s all-hydraulic 712MT features a load sensing valve system that automatically adjusts the wheel speed to the trenching conditions. When the digging chain requires more power, the wheel speed slows without having to adjust any of the controls. Perfect for the novice, easy for the professional.
SUPERIOR STABILITY
Toro.com
Toro recently introduced the all-new 28-inch hydro drive brush cutter, the BRC-28, to its rental product offering. The commercial-grade, selfpropelled brush cutter is ideal for many applications and operators. Its durable components and superior engineering allow operators to level brush, tall weeds, saplings, small trees and heavy vegetation with ease. The Toro hydro drive brush cutter can handle brush up to six feet tall and saplings up to two inches in diameter, thanks to its heavy-duty flail blade assembly. Featuring a pivoting deck, the hydro drive brush cutter also delivers a 3-3/4” height-of-cut. In terms of operation, a two-step blade engagement and controls that enable the operator to manoeuver the machine in forward or reverse with one hand ensure that the BRC-28 is as easy to use as it is dependable. With
increased stablity, the standard six-inch, two-ply, sealant-filled, aggressive tread tires provide effective traction for brush removal projects on slopes or in ditches. The new unit also features quality components, including a high-strength steel deck with large diameter pulleys that optimize the longevity of the belts. Powered by a 452-cubic centimeter Toro engine, the BRC28 is both powerful and durable. Furthermore, the unique blade design reduces impacts to the unit while a 1-3/8-inch spindle shaft saddle prevents the blade bolt from loosening during normal operation. These features combine to make an extremely reliable product, capable of handling a wide variety of challenging conditions.
VERSATILE POST DRIVER
Conxequipment.com
Rhino Gas Powered Driver (GPD45)
Like the Rhino RanchPro and Fence-Pro, the Rhino gas-powered driver is powered by a Honda fourcycle engine, but the MultiPro has been engineered with increased driving dynamics needed to drive larger posts and achieve the versatility to take on more post-driving applications. The design includes ergonomically balanced cushioned grip handles, Rhino CIS anti-vibration
dampening, the Rhino Tension Grip crankcase cover for fast inspection and maintenance and the Rhino Chuck-Lok adapter system that allows the operator to quickly install post adapters in the field including one- to 2-3/8-inch round posts. The Multi-Pro versatile external chuck design can be configured for driving 1.2- to four-pound channel posts, tent stakes, 1-3/4- to 2-1/2-inch square sign posts or square sign post anchors with a drive cap.
FLOATING ABOVE IT ALL Bluebirdturf.com
The 20-inch BlueBird Hover Mower uses a 4.4
horsepower Honda engine. The HM160 and HM200 units with their proprietary flail blade configurations are ideal for contractors and homeowners to achieve the perfect cut around hard-to-reach places like retention ponds and drainage ditches. The ease of use created by their precision air cushions will significantly improve productivity over conventional stick and wheeled trimmers for those contractors who want to increase their throughput and profit. The HMG160 and HMG200 units with their proprietary encased blade or string cutting heads are perfect for golf course and country clubs for that precision cut around bunkers and areas that are impossible to access with conventional
To advertise in this section, contact Danielle Labrie. Phone: 888-599-2228 ext 245, Fax: 519-429-3094 Email: dlabrie@annexbusinessmedia.com
mowers. The air cushion provides that perfect cut even in the most challenging terrain. Bluebird engineers carefully developed the cutting systems found in the BlueBird HM series with choices of reversible stainless steel blades, reversible nylon swing blades or triple-edged co-polymer string.
TINES UP F RONT Sportsturfmagic.com
The Bannerman BA-4 AirJect aerator is a commercialgrade self-propelled, walk-behind aerator. The Air-Ject can now be fitted
with a total of four different types of tines: core, slitter, fracture and spiker. Its compact size allows for easy and safe operation in confined areas, and less operator fatigue. The new tine reel assemblies allow for smoother operation, and more holes per square yard. The unique front tine reel system allows for more manoeuverability and speed. Simply tilt back and turn; no more lifting and lowering like a rear-tine aerator.
Ballast weight bars maintain maximum penetration in the ground. The engine is a four-cycle Honda GX120 with four horsepower with six-to-one gear reduction. The working weight is 240 pounds at 27 inches wide. There are four bar weights at 16 pounds each.
• DRI-EAZ
Dehumidifiers, Blowers, Water Extraction and Specialty Drying
• JENNY
Air Compressors
• OZTEC
Concrete Vibrators, Backpacks and Ceiling grinders
E-mail: eastcan@rogers.com • Cell: 416-230-8045 For Quebec: Erick Desormeaux Tel 514-249-9706
E-mail: edfa.erick@gmail.com
SAFETY FIRST AND LAST Your attention please
by Jeff Thorne
Care is the key to safe MEWP use.
Mobile elevated work platforms are common in many environments as a temporary means of working at height safely. As their popularity has grown there has been an increased concern regarding crushing incidents, specifically where the operator or another occupant has become trapped between the guardrail or the controls of the platform and another object or overhead obstruction.
Let’s look at how these crushing incidents happen. Based on recent studies from the U.K., many of these incidents were a result of human error. There are a few main factors attributed to operator error: slips, lapses in judgment and mistakes.
Slips are associated with familiar routine tasks that are typically skills-based. Slips are the operator’s failure to carry out tasks as they intended. An example may be selecting the wrong control or moving the control in the wrong direction. We all “slip-up” sometimes, right?
Lapses can be judgement-based or where we forget to carry out a specific action or lose our spot in a sequence of actions. An example of this could be moving the boom in an incorrect sequence or failing to consider the rotation of the boom when operating drive controls.
With respect to operating a MEWP, mistakes can be defined as an error in planning, where people do the wrong thing believing it was correct. Mistakes can be rule-based or knowledge-based. A rule-based mistake occurs in many cases out of familiarity with that rule or procedure. For example, an operator may be familiar with how to operate a specific device and have become familiar with the operating control configuration. They may then fail to check the control configuration on a new device prior to use.
A knowledge-based mistake typically occurs when we problem solve or fail to form a plan to achieve a goal. This may be a result of a lack of knowledge or poor reasoning. An example of a knowledge-based mistake could be a lack of awareness of the hazards where an untrained operator takes on a task they shouldn’t due
to slopes, grades, wind, load or proximity to electrical hazards.
An international study identified that operators choosing the incorrect control for the movement they wish to make accounted for 21 per cent of incidents. Approximately 60 per cent of incidents had incorrect operation of controls as a possible causal factor. This isn’t hard to do. For example, the joystick of one manufacturer’s scissor lift is jointly used for the lift and drive functions. The operator must change the button below to either the lift or drive function prior to performing the movement. It isn’t hard to imagine someone forgetting to hit the button and inadvertently driving when they mean to lift, or vice versa. With experienced operators, slips and lapses are typically a result of familiarization and complacency with the equipment and the environment. Rule- and knowledge-based mistakes occur most often with untrained individuals. If slips and lapses are commonly occurring because of the operator selecting the wrong control, we should give feedback to the manufacturer to make sure displays and controls are clear. Operators must focus and pay attention to the action or movement they are anticipating making. We all get distracted, so the operator needs to be constantly checking for hazards that are present in the environment, around the platform and avoid contact with adjacent objects. Changes to the most recent CSA standards for MEWPs call for an assessment and evaluation of the risks related to the task to be performed and the worksite prior to the work commencing. It sets an expectation for the risk assessment to be understood by the user, and the control functions communicated to the worker. Decisions on the use and operation of the MEWP should always be made with due consideration for the fact that the machine will be carrying persons whose safety is dependent on those decisions as well as others operating in the vicinity. Stay safe everyone! CRS
Jeff Thorne is manager of training at Occupational Safety Group
When you've added a new employee every two weeks for the past two years, you learn the value of a simple, consistent set of core values. At Point of Rental, we strive to be EPIC. Find out more about what we're doing to improve ourselves, the rental industry, and the world for the long haul at pointofrental.com/epic
