Skyjack has consistently approached the issue of emission compliance with the knowledge that rental rates don’t just go up with emissions standards cost increases. The all new Skyjack TH range is engineered to require NO diesel particulate filter (DPF), NO diesel exhaust fluid (DEF), NO additional engine and exhaust sensors, NO complicated engine programming and computer logic, NO selective catalytic reduction (SCR) and NO other active exhaust after treatment on standard engines for Tier IV Final. Simple,
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4
EDITORIAL
It’s time to rise up against slipping standards for timely payment.
26 DAVID VS. GOLIATH
Hamilton Equipment Rental Centre stands strong despite a challenge from the mighty Hertz.
14
PRESIDENT’S MESSAGE
The Fort McMurray wildfires once again show our industry at its best. by Tim Ranson
16 THE ART OF (RENTAL) WAR 16 Best Rentals enters the competitive Toronto market with a precise strategy.
32
TALES FROM THE INFERNO
Alberta rental stores rose to the occasion when fire threatened Fort McMurray.
22 LEGALESE Hanging on to your electronic communications can be the difference between winning and losing in court. by Deryk Coward
24 YOUR LEVEL BEST
Victor Russell explains why accuracy is so important in automatic levels, and how to keep them at their best.
40 MORE TIERS FOR DIESEL
A look ahead at Tier V standards for diesel emissions.
50 SAFETY FIRST AND LAST
A step-by-step approach will generate the best results for working-at-heights safety. by Jeff Thorne
You are not a bank
Judging from the correspondence from our legal columnist, Deryk Coward, getting paid in full and on time is a major challenge for many people in our industry. At least we can take some cold comfort in the knowledge that we are not alone. According to a recent survey of Ontario construction subcontractors, almost one in five are carrying receivables over 90 days old. One in five invoices that are outstanding for more than 30 days are also outstanding for more than 90 days. Two thirds of invoices outstanding for more than 30 days are still outstanding after 45 days. Across the country, the average collection period for completed work in the construction sector has risen from 58 days in 2002 to over 70 days in 2012. By comparison, average payment periods in other businesses have remained roughly flat at about 45 days. The studies were commissioned by Prompt Payment Ontario, a lobby group seeking action from the provincial government to remedy these issues.
That’s what your customers are up against, and you know that if they aren’t getting paid, you aren’t getting paid. The root of the problem is a creeping acceptance of longer and longer payment delays fueled by large general contractors and property developers playing competitors off against each other in order to hold their money longer. This effectively generates a discount for the contractor – in effect, they are using their subcontractors’ capital
Fore!
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by Patrick Flannery
to leverage their projects. Bet you didn’t know you were a bank in addition to being a rental store.
The erudite Mr. Coward has recommended construction liens as a way to secure some claim to the proceeds from a construction project. They are indeed one of the few legal vehicles open to contractor suppliers, but in Ontario and probably in other parts of the country the system is fatally flawed. Property owners predictably do not like liens being filed against their property and subcontractors fear getting blacklisted if they take that step. In Ontario, the filing deadline for a lien is 45 days after the completion of work. Referring to the typical payment delays above, most subcontractors in Ontario are resigned to waiting 60 days or more for payment. At the 45-day mark, they aren’t even viewing the payment as “late.” By the time they realize they might have a problem collecting, it is already too late to file.
Prompt Payment Ontario is a group with some of the largest construction associations in Canada as members. They participated last year in a review of Ontario’s Construction Lien Act, which was broadened into a larger inquiry into what the government should do to smooth the flow of cash down the construction industry vertical. They have recommended instituting an arbitration process that will enable disputes to be resolved quickly and payments released, with the understanding that both parties will have ultimate recourse to the courts as they do now. Systems like this are in place in other parts of the world, and have enjoyed great success. Indeed, Canada is one of the few places in the world where no specific legal requirement exists for timely payment of completed construction contracts.
Late payment in the construction industry is something that negatively affects all of us, everywhere in the country. The Ontario government has the report of the commission assigned to review its rules – it remains only to be seen what it will do with it. Maybe the rental industry in Ontario and around the rest of the country should lend its voice to the rest of the construction trades asking for a fair and equitable system of ensuring prompt payment. CRS
INDUSTRY NEWS
RENTAL ASSOCIATIONS CHIP IN FOR FORT MCMURRAY
As part of the Disaster Matching Funds Program, the ARA Foundation has made a donation of US$3,000 to the Canadian Red Cross to assist in relief efforts for families, businesses and communities affected by the Fort McMurray wildfire. This matches a donation previously made by the Canadian Rental Association.
“This tragedy affects everyone across the country. Fort McMurray lost 2,400 structures but saved 25,000. But of those that are still standing, it will take them weeks to see how structurally sound they are,” says Doron Broadfoot, president of The Rent-It Store in Saskatoon, Sask. “There is a horrendous amount of work left to be done.”
The ARA Foundation continues to monitor the situation and the impact to those in the Fort McMurray area. “We have several member rental stores in the area, so it’s important to keep watch on the containment of these wildfires,” says Jenni Swanson, ARA Foundation director of development. “Our disaster relief and recovery programs, of which the Disaster Matching Funds Program is a component of, are a true example of what the ARA Foundation represents to our industry. We are there to help those in the equipment rental industry in times of need, and that is exactly what we are doing now.”
Broadfoot, who is a past chairman of the ARA Foundation board of trustees, says, “It was gratifying that the ARA Foundation saw a need to offer assistance in the occurrence of this national disaster and that there was a program through the organization to provide financial aid.”
Rhonda Pedersen, vice president of Pedersen’s Rentals and Sales in Vancouver, agrees. “It is wonderful to see that when there is a disaster in Canada, the ARA Foundation is ready to step up and help out in such a generous way. I know that Canadian members and the CRA board of directors are grateful for this considerable donation. It makes me proud to be a supporter of the ARA Foundation, which helps members in time of need.” Pedersen is currently the vice chairperson of the ARA Foundation board of trustees
BODDEZ LAUNCHES NEW VENTURE
Jim Boddez has announced the formation of a new solution provider to the rental industry. Five Bo Inc. is offering “rental specific” consulting, training, inventory and acquisition services, and is an agent for several equipment lines. Hy Cor (a large line of rental equipment, including temporary power, safety gear and tools) is the first line with others to follow shortly. Five Bo also offers used equipment sourcing services and has over 50 used pieces in stock already. Its first warehouse is in Edmonton and the company is looking at options in Saskatchewan and B.C. Boddez worked for many years at the Cat Rental Store in Edmonton and has been president of the Alberta Canadian Rental Association and national director for Alberta on the national CRA board.
Landscape Ontario Congress Toronto, Ont. 8 locongress.com
Jan. 17 - 20
World of Concrete Las Vegas, Nev. 8 worldofconcrete.com
March 7 - 11
Conexpo-Con/Agg Las Vegas, Nev. 8 conexpoconagg.com
Feb. 26 - March 1
The Rental Show Orlando, Fla. 8 therentalshow.com
April 6 - 7
National Heavy Equipment Show Mississauga, Ont. 8 nhes.ca
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WEHRMAN HONOURED IN EUROPE
Christine Wehrman, CEO and executive vice president of the American Rental Association, was presented with the European Rental Association’s Lifetime Achievement Award during a special ceremony as part of the ERA’s European Rental Awards 2016 dinner at the ERA’s 10th annual convention in Stockholm on June 8. Wehrman, who in January announced her planned retirement from ARA after a successor is named later this year, said she was honoured to be recognized by ERA.
“It has truly been a privilege to serve ARA’s general and associate membership in my CEO position and work with such capable volunteer leaders and staff members throughout the association and the industry. They all share in this award on behalf of ARA,” Wehrman said.
“I also congratulate ERA on its 10th anniversary and thank those who have helped foster such a close friendship between ERA and ARA, including Gérard Déprez, ERA’s first president, and Michel Petitjean, ERA’s secretary general, as we expanded the Global Rental Alliance over the last decade and worked together to further the understanding of the global equipment rental industry,” Wehrman said.
Wehrman joined ARA in late 2000 as the association’s third CEO and executive vice president since its founding in 1955. As she prepares to leave ARA, the association has reached several milestones, including the most member stores in ARA’s 60-year history, solidifying the stature of The Rental Show as the world’s largest equipment rental-specific trade show and convention, development of performance metrics, expanded educational and risk management opportunities, market-leading research, publications and an active government affairs program.
GAUDETTE COVERING QUEBEC
Weber MT has welcomed Eric Gaudette as the company’s new regional sales manager for Quebec. Gaudette is responsible for promoting sales of Weber MT products throughout the entire province. His experience with both the rental and dealer industry, along with his practical knowledge in landscaping, makes him the perfect candidate for the job. “Eric is joining us at just the right time as our company continues to grow. We feel that his knowledge of the industry and charismatic personality will be a great asset, not only for us at Weber MT but also for our customers.” said Peter Witt, president of Weber MT in North America.
ELLIS LANDS AT CAVALIER
Cavalier Industries has welcomed Gord Ellis as the company’s newest business development manager in Ontario. Ellis will be responsible for new and existing business development, customer relationship management and growing market share and customer success rates with tools and equipment solutions provided by Cavalier Industries. He joins the team with many years of experience within Ontario’s energy industry, having served in key roles at the Ontario Propane Association and has recently been re-elected for a second term on the board of directors at the Ontario Canadian Rental Association.
SUBARU INDUSTRIAL POWER PRODUCTS SHUT DOWN
Fuji Heavy Industries has announced a name change to Subaru Corporation along with an operational change that will focus all engineering and financial resources on the quickly growing automobile division. The Industrial Power Products division will close after fulfilling all order commitments for 2017. Product parts and support will remain available indefinitely. The company said it will focus on the automobile division in an effort to continue leading the industry in a number of automotive categories around the globe. To make the transition as smooth as possible for its customers, Subaru intends to continue to supply spare parts for a reasonable period to meet market requirements. Additionally, customers will see no change in quality assurance of products. Effective immediately, FHI suspends all new development projects of the industrial business. This includes not only newly received inquiries but current on-going projects as well. FHI will temporarily maintain the production, supply and servicing of existing models. The exact suspension date of these existing products has not yet been determined; but FHI’s intent is to cease production of existing products by the end of September 2017. The company will keep customers informed of any further details regarding production.
CRA SCHOLARSHIP RECIPIENTS ANNOUNCED
The Canadian Rental Association and American Rental Association have announced their Canadian scholarship recipients for the 2016/2017 school year. The association offers scholarships to promising young people in the rental industry who wish to further their education in relevant fields.
Congratulations to: Mitchell Stephanson of Aquaventronics/The Brothers Grimm Games in Grande Pointe, Man., awarded an ARA Foundation Undergraduate Scholarship worth US$3,000 and the ARA Region 10/Doug Mitchell Scholarship awarded by the Canadian Rental Association worth US$1,500
Samuel Johnson of Action Equipment Rentals in Sundre, Alta., awarded an ARA Foundation Undergraduate Scholarship worth US$2,000 and the ARA Region 10/Dorothy Wellnitz Scholarship awarded by the Canadian Rental Association worth US$1,500
Alexander Hazlett, A & B Tool Rentals, Vancouver, B.C.and Shelden Ladoski of Warner Rentals in Kamloops, B.C., awarded ARA Foundation Trade/ Technical/Vocational Scholarships worth US$1,500 each.
CONEXPO TO DISPLAY 3D PRINTED EXCAVATOR
HEWITT RECOGNIZED BY MANITOU
Manitou recently presented Robert Lebel of Hewitt Equipment in Point-Claire, Que., with the 2015 Manitou Top Dealer Award. This prestigious award is based on the overall sales performance for North American Manitou Dealers in 2015. Hewitt Equipment was recognized and awarded for their top performance at the Manitou Americas corporate headquarters in West Bend, Wis., during the Next Big Thing new product introduction dealer event.
“I would like to commend Hewitt Equipment for their excellent sales performance this past year. They have demonstrated commitment to their customers, dedication to our Manitou brand, and are a proven leader for our growing dealer network,” said Eric Burkhammer, vice-president of sales and marketing for Manitou Americas. “We are pleased to partner with Hewitt Equipment and I’m proud to present them with our Manitou 2015 Top Dealer Award.”
ConExpo-Con/Agg and IFPE 2017 are teaming up to unveil the world’s first fully functional 3D-printed construction excavator and the first large-scale use of steel in 3D printing, known as additive manufacturing. The excavator, which will be on display at the joint trade shows in March 2017, will bring to life how technology is transforming the construction industry in line with the show’s 2017 theme, Imagine What’s Next. In addition to the pre-printed excavator, show attendees will see a second excavator printing live on the show floor. ConExpo-Con/Agg and IFPE 2017 will take place March 7-11, 2017, at the Las Vegas Convention Center.
“We know our members look forward to seeing the industry’s most innovative technologies at CONEXPO-CON/ AGG and IFPE each show year and 2017 will not disappoint. We’re thrilled to bring such a significant technological and first-of-its-kind achievement like the 3D-printed excavator to the show; it will be a platform to demonstrate how the latest innovations and applied technologies are changing the future of construction industry,” said John Rozum, IFPE show director.
The excavator is a joint collaboration between the Association of Equipment Manufacturers (AEM), National Fluid Power Association (NFPA), Center for Compact and Efficient Fluid Power (CCEFP), Oak Ridge National Laboratory (ORNL) and the National Science Foundation (NSF).
LEFT: Robert Lebel of Hewitt accepts the award from Dan Miller and Francois Piffard of Manitou.
INFORMATION RESOURCES THROUGH EQUIPMENTWATCH
EquipmentWatch has launched the new monthly EquipmentWatch Market Report featuring the new Price Stability Index. This report, designed to provide the heavy equipment community with the tools and information necessary to make informed decisions around buying and selling, tracks nearly $30 billion of resale and auction activity each month, and follows 30 top equipment types and the top six brands across four major markets: construction, agriculture, lift/access and commercial trucks. Using the largest collection of heavy equipment data in the industry, EquipmentWatch has established a new metric for measuring price capacity—the Price Stability Index. This new index is based on the Laspeyres Index, one of several well-regarded methods for monitoring price fluctuations. The Index measures how efficiently used equipment markets adjust given previous changes in prices and market activity. Anyone with an interest in the health of the used equipment markets can use this index to easily understand the movement of prices in a particular market or region. EquipmentWatch is making the first report available for free download at equipmentworld.com. EquipmentWatch has also released its 2016 Tier 4 Benchmark Report. Developed in partnership with the Association of Equipment Management Professionals (AEMP), the report analyzes responses from more than 300 major equipment and rental companies to measure the true impact of the Tier 4 Final transition on the heavy equipment industry. The report communicates the overall adoption, acquisition and practical ownership of Tier 4 assets. EquipmentWatch and AEMP have partnered again to survey the heavy equipment community to gauge how
heavy equipment operators are implementing new technology to meet Tier 4 emissions standards, as well as to better understand the reality regarding the regulation’s impact on the industry. This report is also available for free download.
EXPORTS OF U.S.-MADE CONSTRUCTION EQUIPMENT
DECREASE IN TOTAL EXPORTS Q1 2016 V. Q1 2015 EUROPE
Association of Equipment Manufacturers Data Source: U.S. Department of Commerce
CRA PRESIDENT’S MESSAGE
PICKING UP THE PIECES
The Fort McMurray fire will leave a lasting impact.
by TIM RANSON, CRA PRESIDENT
As I write this in late May, I am sharing office space with one of the many evacuees from the Fort McMurray fire. On a personal level, he has a wife and a one-year-old who have had to fly east to stay with family, and he is not alone in this forced separation experience. The journey back to their residence in Fort McMurray begins with one of many conversations with his insurance providers. For some, coverage for temporary accommodations may be running out with no firm return date to their homes. They are beginning to realize the logistical difficulties they and thousands of other residents face in the next few months. Oilsands corporate discussions are now centering on business recovery, getting the resources and manpower into the community to ensure the plant sites are operational and producing. To many outside of Alberta it may appear the emergency is over. This is not the case. The bustling community of Fort McMurray primarily exists to support the oilsands industry, and it takes a community of 80,000 to do this. The expectations of many are the workers will go back into Fort McMurray and resume normal activity. However, it remains a disaster zone as the fire has left a wake of destruction, with entire neighbourhoods completely gone and soot, ash and burned-out vehicles everywhere.
Tim Ranson is Environment, Health and Safety manager at Finning (Canada) / The Cat Rental Store in Edmonton, Alta. He has worked in the rental industry for more than 20 years. Tim sat on the ARA Trade Show Committee and the ARA Risk Management Committee and helped start its Professional Driver Improvement Program. He was also a speaker/panelist over the past three years at the ARA Rental Show learning sessions.
Those whose homes remain standing are soon to recognize the extent of their personal damages. Instructions from the municipality will advise them to take refrigerators and freezers full of rotting food to the curb for disposal. Replacing furniture, cleaning or replacing carpets with serious smoke damage, repainting and removing the ever-present layer of ash and soot will be a monumental task. The municipality and the emergency services are working to restore gas, power, and sewer services, and a boil water advisory will remain for an extended period of time. Our workers who have been called back to work are being provided with particulate carbon filters to be worn during cleanup and when the smoke advisories are high. The work is dirty, but must be done to ensure clean, safe environments for the workers and their families to eventually return to homes and schools, and then to construct the new communities from where the ashes now lay.
Through all of this, Canadians have been very generous in support of the victims of this community. The headline in the local news indicated over $100 million has been donated to the Red Cross Fort McMurray Relief Fund. These dollars will go a long way to assist the physical rebuilding of the community. Let us not forget the impact on the individuals, families and the community over the next months and years. The scars on the landscape will fade with time, as will the scars on the many residents who called Fort McMurray home. The rebuilding of this Alberta city is about to begin and the Canadian Rental Association member companies are back now to assist.
I would like to congratulate the scholarship award winners for this school year, which was the largest class of scholarships the ARA and CRA has ever awarded. In total, $88,500 was distributed. In Canada, we awarded scholarships to applicants from B.C., Alberta, and Manitoba. I bring these scholarships to your attention as we often find there are too few applicants to award in each category. The value of these awards can range from $1,000 to as much as $4,000 and may be combined.
To take advantage of these scholarship funds and encourage the education of our membership I encourage you to share this information with family members and employees who are interested in furthering their careers within the rental industry. CRS
THE ENGINE OF YOUR SUCCESS
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THE ART OF (RENTAL) WAR
John Abraham brings a disciplined approach to his new Toronto-area startup.
It’s hard-nosed military training and mission-focused tactics that John Abraham brings to his start-up rental operation. As a former platoon commander, he’s using his lead-from-the-front, the buckstops-here mindset to establish a beachhead in Toronto’s fiercely competitive construction market.
by JACK KOHANE
Best Rentals has put a lot of work and thought into its presentation to the customer. Standing at the brand new counter are Tony Iaccino, Adamo Appia, David Allegranza, John Abraham, Erin Willers and Joseph Kamel.
“For one thing, officer training in the Canadian military gives one a breadth of mental discipline, management and leadership capabilities,” says Abraham as we tour his new 14,000-square-foot showroom and warehouse in Maple, Ont., in northwest Toronto. “It’s a big plus in this industry.”
A native of Cairo, Egypt, Abraham’s family came to Canada in 1986 for “a better life and a better education,” he says with pride. He worked for the Department of National Defense for seven years after graduating from the University of Toronto in 1996 with a degree in psychology. “My studies taught me to understand people, their motivations, and applying the crucial one-on-one, personal
touch. Everyone is different, everyone wants to be treated as an individual, that their particular needs can be met. These embody the fundamental principles of rental service as I see it and practice it.”
Prior to founding Best Rental last November (the company’s official launch in late May drew local dignitaries and seven brand-name suppliers), Abraham soldiered as a star trooper for 17 years with Stephenson’s Rental (a six-decade-long success story in rental service) based in Toronto. “If you want to do it right in the challenging rental business, it pays to associate yourself with the best,” he opines. “It was with Stephenson’s that I learned the importance of integrity, respect for the customer and leading
TENT & CONSTRUCTION HEATERS
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by example. They provide their people with good grounding for understanding the intricacies of this business.”
Abraham is amassing his arsenal to meet the multifaceted shopping list of his clientele, most of which are the big wheels of the Toronto construction sector. Best Rental’s location is a newly built industrial district within the city of Vaughan, geographically encompassing the amalgamated towns of Maple, Woodbridge, Concord, and Kleinburg. It was a strategic choice: a hub of big wheel construction companies, including concrete sidewalk specialist, Curbside Construction, roadwork professionals Tectonic Infrastructure, and the giant Ashland Paving and Construction.
To service the increasing demand being fired his way, Abraham has put together a product roster that’s the envy of most rental service start-ups. Best Rental`s equipment mix includes the job-site tested Doosan portable power compressors and generators, John Deere, Caterpillar and Bobcat excavators and breakers and lifting equipment. The modern, well-lit showroom is stocked with premier hand-held power tools such as Stihl construction-grade cutoff saws for steel, concrete, stone, and cast pipe; asphalt 12-inch and 14-inch Cutquick saws; one-man earth augers; and Bosch’s workhorse line of angle grinders, 18V combo drill sets and SDS Max Demo Hammers. A large display of Ox brand hand tools is placed kitty-corner to the contractor counter, offering an array of open-reel tape measures, trowels and aluminum concrete rakes.
Best Rental carries a range of scaffolding, hoists, ladders and pullers, air compressors, aerial equipment (Lift Man, Lift Scissor and Lift Boom), as well as a veritable battalion of heaters, notably one of the largest in-house selections in the city. “That pleased many of our contractor clients over the winter months,” notes Abraham, who adds that his goal is to cover the full needs of the construction industry from small power to big power, small compaction to big compaction. “We have two expert mechanics on staff, tasked to service and repair our customer’s equipment. I’m fortunate to have some of the best people in the business surrounding me.”
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That includes a number of private investors who are excited by the can-do attitude of this new kid on the block, including Abraham’s business partner, David Allegranza, the president of Prostar Excavating and Grading, a family-run excavation service firm providing earthwork, grading, and site preparation. Prostar is also a co-tenant of the building that also houses Best Rental.
The general public will be a big part of the Best Rental action plan as it expands its foothold across the community. For the residential customer and devoted DIYers, the company carries True Temper’s line of rakes, digging shovels, scoops and spades, in addition to saw chains, gas log splitters, gas weed eaters, two-sided hedge trimmers, and Erie brand wheelbarrows.
Asked why he decided to strike out on his own – and why now – Abraham says the time was right for him to make the move. “I was eager to develop as an individual and achieve a sense of control over the outcome of my work, and to be the best I could be, to do the best I could for my customers and clients. Where there is no risk, there can be no reward. And of course, there are many rewards of retailing --- the best of which is the feeling of satisfaction of a job well done and earning the trust of a customer.”
At 42, and at the top of his game, Abraham believes his military experience will stand him in good stead as he rallies his forces to ready Best Rental for the battles ahead. “There’s
a big difference between being a boss and being a leader,” he nods. “Leaders are hard to find. The main difference between bosses and leaders is how they view themselves in relation to their team — they either lead the team or they’re part of it. Being part of the team is part of being the leader, and I feel it’s an area where veterans can really shine.” It’s known that those in the military have some of the most stressful jobs one can have. They tend to be able to keep their heads when dealing with high-pressure situations, like negotiations with suppliers and customers. “Keeping your cool is vital in touchy situations, since it can help you get the edge,” says Abraham.
Then there is the dedication, discipline and adaptability of the luminaries who have most inspired Abraham to carve his out his own entrepreneurial path. He cites Steve Jobs as number one. “I admire his creativity, star quality and astonishing ideas about the future, a renowned innovator who used his strong vision and will-power to create a successful company.” Another extraordinary icon, who is also a fellow military man, Carl Buchan, Lowe’s Hardware founder and a World War II veteran under whose helm he transformed a small hardware store in 1946 in North Wilkesboro, N.C., into an international Fortune 50 company. Abraham marvels at their accomplishments and whose business savvy he’s determined to mirror.
Though a young company, Best Rental is relentlessly working to outflank the competition in a number of theatres of operation. First and foremost, by inking alliances with major construction clients in the north and central parts of the Greater Toronto Area. According to Abraham, his plan of attack over the next five years is to parachute into Toronto’s eastern and western industrial perimeters by opening new stores and capturing the construction markets in those growing, suburban regions. “We can do it because we have the trucks, logistics expertise, and the marketing, team spirit, and product know-how to make it happen,” he affirms.
To reinforce Best Rental’s message, Abraham is aggressively marketing his products and services far and wide through his interactive website (bestrental.ca) listing the company’s products and services, prices, quotations, equipment availability, and invoicing. “We will also create a presence on Google, and our sales force is out there every day pounding the pavement, knocking on doors, getting up close telling our story and giving personalized service to customers one by one,” says Abraham. Best Rental will also have a booth at the next Canadian Rental Mart show at the Toronto Congress Centre. “The show is great for providing exhibitors and attendees with a terrific opportunity to shop, learn and build relationships,” he says.
In a salute to the book called The Art of War, an ancient Chinese military treatise giving tips on how to outsmart one’s opponent, Abraham believes the key to success is to play to your strengths. “Be prepared for things that could go wrong,” he advises. “We may shut our doors at six, but that’s not when we are closed for business. Customers can reach us 24/7 by phone. We know how to sell, but we’re also there for our customers when they need us. Because the bottom line of this business depends on how well our people help people.”
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LEGALESE Electronic records
by Deryk Coward
Most of you realize the importance of keeping important written documents. In the electronic age, though, it is equally important to maintain and safeguard your electronic documents. When you are involved in a dispute with another party, whether it be in court or outside of court (such as a complaints process, industry hearing, mediation or arbitration, for example), your electronic records may be vital to the outcome of dispute.
Copies of texts and e-mails are regularly admissible in court (and other tribunals) as evidence. This can be used to your advantage, or against you, depending on your practices. If you keep track of your electronic documents in an organized fashion, they will be readily available to you and could possibly help save your business thousands of dollars.
I recently was involved in a court case where the other party claimed to have text messages that supported their position. Unfortunately for them, they had since switched cell phones and never took the time to print their text messages for posterity. Our client won.
My current practice with e-mails is to regularly print out anything to do with a particular file and place it on the physical file. I know that other lawyers copy their assistant with every single work email sent, and the assistant places the e-mail on the file. You would be well served to print out as many emails as possible, and place on your respective files.
Text messaging is the norm these days. Not many of you print out your texts, I am sure. I see printed text messages every day in my practice, in the context of formal disputes. To the extent you do not print and/or preserve your text messages, you are risking being at a disadvantage later in a dispute.
At minimum, you should always ensure that if you needed to print your e-mails or texts, you would be able to do so. As a practical tip, if you haven’t done so already you should charge your I.T. person(s) with the responsibility of backing
up your information so that it is available if and when you need it. If you do not have an I.T. professional, then appoint someone within your organization who is knowledgeable about these matters to help you out.
Just as important as the maintenance of electronic records, if not more important, are the content of electronic records themselves. You can use electronic records to support and enhance your position, and to clarify your rights and obligations. You can use the power of electronic records to confirm arrangements which are beneficial to you. An example would be a customer who tells you that there’s no issue with your invoice and that they are going to pay your invoice in full, within a week. You should follow that up with a text or e-mail saying, “Thank you for your advice today that there is no problem with our Invoice and that you’ll pay it in full within a week.” Later, if your customer were to fail to pay you and you took them to court, it would be that much more difficult for them to convincingly argue that they shouldn’t have to pay you.
Text messaging makes this very easy. Let’s say your supplier promises you an overdue delivery by the end of the week. You could send him or her a quick text message saying, “Thanks for promising to deliver by end of week.” It does not need to be overly cumbersome or complex. But, if they fail to deliver you will have a record of the fact they failed to meet their own promise.
More often that not, just being able to demonstrate to the person (or perhaps their superior) who failed to deliver your product will be enough to get you what you want. That may be faster delivery in the future, a discount from a future Invoice, or both.
Nothing in this article should be considered legal advice. If you have a question about electronic records and their many legal uses and consequences, please consult with a lawyer who is entitled to practice law in your local jurisdiction. CRS
GUEST COLUMN
Your level best
by Victor Russell Here’s how to make sure your customer gets an accurate automatic level.
Today let’s look at the simplest of the survey instruments, the automatic level. Although they have been around for many decades they really haven’t changed all that much. Automatic levels are very precise survey instruments with the ability to give you millimeter vertical accuracy over an entire jobsite whether it’s the addition of a deck on the back of a house or new high-rise building.
The main part of an automatic level is the compensator. This mechanism is the device located inside the level that gives the unit a small mechanical rattle when picked up and gently shaken. The compensator works with gravity and usually uses four fine wires that allow it to move freely, albeit within limits. These fine wires suspend a prism, which swings slightly when you look through the eyepiece. This corrects your eye’s sight path, which then gives you a true horizontal line. The compensator is a complex piece of equipment made up of the main housing, the wires and prism (the compensating or movable part) and a dampening mechanism to slow things down for a more accurate reading. This unit is made up of between 50 or more parts (depending on the brand). Any rough usage can not only misalign these parts but also stretch or damage the fine wires. Any misalignment of one part with any combination of the other parts could put the accuracy off and make the level totally inaccurate and unusable.
Now let’s think about the accuracy of an automatic level for a second because this is so very important. The accuracy of an instrument on the job is directly proportional to how much it is out of level and the distance between the instrument and the survey rod. Therefore, if an instrument is out of adjustment just a bit, say 1/16 inch over 10 feet, one might assume that’s it’s close enough and carry on with the levelling of the job. However, that small error relates to 2/16 inch over 20 feet, 3/16 inch per 30 feet and so on, as it is proportional to the distance. So when you are on a larger job and you are 160 feet between the
rod and the instrument you can now be out a full inch, and that could have disastrous results and would not be tolerated on any job site.
There is an international method for comparing the stated accuracy of automatic levels and that is “standard deviation per one-kilometer double-run levelling.” That means you run a level and rod step-by-step out one kilometer and back to the same point. If all is perfect (the instrument, the survey methodology and the operator) then the last reading should be the same as the first – zero elevation difference.
The accuracy of a level is stated in millimeters. A good level will be within plus or minus two to three millimeters accuracy from its starting point. If the accuracy is stated another way, such as “accuracy per 100 feet,” then I would suggest the manufacturer might be trying to hide the true number which could be much higher and therefore less accurate. Beware!
Now for the twist.
I know there are claims out there that certain instruments don’t need to be checked because they were adjusted at the factory and they have a nice name on them and we have been told that they are OK. Believe me, in my over 40 years in this industry I would estimate that a good percentage of all new instruments (regardless of brand) need some adjustments. And a percentage of those need extra work because the accuracies are outside acceptable tolerances. There are even the occasional ones that are so far out of adjustment or broken that they can’t be serviced at all.
To make sure that everything has been checked and adjusted as required, look for a service sticker inside the case. This service should be done by the local supplier before the sale to the customer and should be dated so that the customer has confidence that the level is job-site ready. CRS
Victor Russell is a technical sales representative with Spatial Technologies in Richmond, B.C. He can be reached at vrussell@stpg.ca
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DAVID VS. GOLIATH
HERC projects strong growth despite a legal challenge.
What’s in a name? If you’re Hamilton Equipment Rental Centre, it means everything. Considered one of southwestern Ontario’s leading rental service centres, HERC Equipment Rentals (as it is legally known in this bustling “Steeltown” burg), is finding itself embroiled in a titanic clash against Hertz.
by JACK KOHANE
HERC’s Mississauga location has been in operation for two years. Filipe Da Costa (left) is manager of sales and Tony Suozzi is branch manager. Mississauga features more mediumsize and towable equipment as opposed to Hamilton’s focus on larger machinery.
Currently in pre-trial squabbling over trademark infringement, the central issue here is the claim made by both sides to the use of the HERC moniker. The Hamilton firm says it has been using the name since the 1970s; Hertz argues it has owned the title since 1996 in the United States.
For HERC Equipment owner Camille Jagdeo, it’s a classic case of David vs. Goliath. “This is an American giant saying ‘I can afford better lawyers than you so I’m going to squish you,’” she says. “A big American company rolls into town and says ‘I like your name so I’m going to exhaust you until I get it.’” Jadgeo says she feels “truly bullied.”
His feathers unruffled by the legal wrangling, HERC Equipment’s operations manager, Mario Rapino, who has 33-plus
years under his workbelt in the construction industry and then the heavy equipment rental business, credits his company’s longterm success to the dedication and product expertise of his team members, who number 15 to 20 depending on the season. “Our guys have years of technical, sales and mechanical experience in this business. They know the products and how to use them. Out of 150 resumes that regularly hit my desk, only one or two may fit our needs.” Everything at HERC Equipment is performed as a team, summed up in the company slogan: to provide exceptional customer-focused service though continuous commitment to offering innovative equipment, environmental standards and employee training. “People in these parts know us,
that when we make a promise to our customers, we deliver. We’re proud to boast that we’re an independent operation, not part of a chain, and that we can make decisions and commitments quickly. Our customers like that fact, that we’re nimble and versatile.”
Jagdeo and Rapino have shaped HERC Equipment as a one-stop rental for commercial, industrial and do-it-yourself customers. The company supplies contractors working in residential and commercial construction, as well as new construction, renovation, road construction and civil works. “We rent construction equipment and tools and sell new and used equipment, including safety equipment and building materials,” says Jagdeo. “We also repair all makes and models of equipment, and float equipment throughout Ontario.”
The company’s aggregate division provides mobile rock crushing and screening of recycled concrete and asphalt. Historically, more than half of the aggregates produced by HERC Equipment have been used in the construction of housing, nonresidential buildings, commercial and industrial facilities, as railroad ballast and in non-construction uses including agricultural and various industrial applications.
HERC Equipment has been used in a variety of construction settings since its inception. The company specializes in supplying small-to-medium size projects involving new construction and alterations to existing buildings, excavations, roads and bridge work, building systems and interior spaces. HERC Equipment offers a full line of project equipment, from an array of 50 rock trucks to tandem water trucks, a fleet of large excavators ranging from 1.7 tons to 87 tons, over 20 bulldozers. The construction products roster also includes CFM diesel air compressors, generators, elevated work platforms, scissor lifts and telescopic forklifts.
Prior to Jagdeo purchasing HERC Equipment in 2000, it was a familyrun business since the 1970s complete with a well-earned reputation for its
Mario Rapino is operations manager for HERC. He has 33 years of rental experience and manages a team of between 15 and 20 employees.
product range and services. “We carry on business in the province of Ontario, but we have customers right across the country,” Jagdeo says. “We doubled our heavy equipment fleet in 2009, and expanded in 2011 to provide hydraulic attachments.”
About two years ago, the company added a new Mississauga, Ont., office to serve clients on the western edge of Toronto. The HERC Mississauga location is in the Dixie and 401 area. The location started with one person, Tony Suozzi, with a lot of support from Hamilton. A short while after HERC Mississauga was able to hire a driver and salesperson in Phil DaCosta. Between Phil and Tony, the Mississauga location has over 40 years of rental experience.
The store front and shop is approximately 1,500 square feet which is just large enough to house contractor supplies and the small general tool inventory, The yard outside is quite large and can handle and store all large equipment from 47-ton excavators to small skid steers and towable equipment. The rental fleet in Mississauga is slightly different than the one in Hamilton, It carries more towable and more midsize construction equipment (skid steers and mini excavators) while the Hamilton location carries larger excavators and large compaction. Hamilton does support Mississauga’s needs with full access to all heavy equipment.
Mississauga’s customers are typically the small to medium-sized general contractors, thought Suozzi says they have the product and knowledge to serve the bigger contractors in the Toronto market as well. “We deal with diverse customer segments from general contractors, concrete and asphalt contractors, demolition, infrastructure, landscape, home builders and trades,” Suozzi adds. “Big or small we can take care of them all.”
Jagdeo and Rapino have been a integral part of the success of the Mississauga location, With their determination and drive, they have been able to help with the development and growth of the location. Suozzi
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says they have been fully supportive of any decisions that have been made or discussed to help the location grow. “Because of experience and understanding of the industry that Phil and I have, they trust our judgement to not only make this branch successful but to also be able to expand in the near future,” Suozzi explains. “This makes our relationship with Camille and Mario more an equal partnership
than a boss/employee relationship, where we are free to express our ideas, questions and concerns and make important decisions without hesitation.”
Suozzi says the Mississauga focus must be on customer experience all the time, striving not only to build a customer base but to develop a longlasting relationship with them as well.
“Phil and I believe that this business
is still a strong relationship based industry.” Suozzi says. At any time they can be found either on the phone talking to a customer or visiting them on their job site making sure their needs are taken care of.
A Pickering location on the eastern side of Toronto is expected to open in 2017. Over the next five years, Rapino predicts HERC Equipment will not only open an operation in Calgary, but will launch between 10 and 12 new stores. Its latest real estate acquisition is a 12,000-square-foot plant with maintenance, service and repair buildings sited on 11 acres on the industrial fringe of Hamilton. “That’s how fast we’re growing,” Rapino says.
For the small projects and DIYers, HERC Equipment sells Hitachi and John Deere generators, Grant industrial grade shovels and rakes, Superior safety work gloves, Erie contractor wheelbarrows, Husky magnetic tape measures, as well as Husqvarna hedge trimmers, chainsaws, and leaf blowers. The company is an authorized Husqvarna sales and service centre.
Leveraging its new location near major highways and its large physical expanse to bring new equipment on-site for rental sales, HERC Equipment is seeking out new opportunities. “When we see one with potential we go after it,” emphasizes Rapino. “If the others won’t rent it, we will.” That can-do approach is exemplified by the deal that Hamilton Equipment recently inked with Hammer (headquartered in Italy) to be its North American dealership for its heavy crushers, pulverizers and shears. “Hammer’s DH series of crushers offer hydraulic rotation,” notes Rapino. An integrated hydraulic system allows the crusher’s 360 degrees of continuous rotation in both directions in order to get a quick placement of the claws in nearly any working condition.
As for the claws of the Goliath, in its statement of claim filed in Federal Court in Toronto in March, Hertz System Inc. asked for a court order barring HERC Equipment from using
Continued on page 43
SETTING THE INDUSTRY BENCHMARK.
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by JIM CHLIBOYKO
TALES FROM THE INFERNO
Alberta rental stores rise to the challenge of the Fort McMurray wildfire.
It started as a small northern Albertan wildfire and by the time it had gotten everyone’s attention, it was large enough and hot enough to be creating its own weather front and even its own lightning.
The 2016 Fort McMurray wildfire that was thought to have started May 1 eventually swept through parts of the town of Fort McMurray and forced the evacuation of tens of thousands of people. The fire looks to be one of the more costly wildfires in Canadian history, eclipsing the costs of the 2011 Slave Lake fire, which destroyed a large portion of that Alberta community.
The consequences of the fire are all yet to be realized. Aside from its obvious local impact, experts are predicting not if but how it will affect gas prices this summer because of its impact on the local oilfields. But the most obvious visual reference to the fire’s effect on business was the destruction, on live TV, of the local Super 8 Hotel just off Highway 63.
It should affect the rental industry, too,
in some way. Telephone service didn’t seem to be restored to some of the smaller rental operations when Canadian Rental Service attempted to call to ask about the fire. And many of the other companies deferred to their respective communications departments.
Many of the rental operators in town are centered in the MacKenzie Industrial Park, an area of circular roads, and a several-minute drive from the destroyed Super 8. But according to a quick look at the Municipality of Wood-Buffalo’s fire assessment tool on their website showed most of the businesses in the industrial park appeared to be still standing. That doesn’t mean, however, that equipment wasn’t affected or that there might have been heat or smoke damage to buildings or equipment.
Close calls, hard work and selfless sacrifice were the order of the day when an out-of-control forest fire threatened the very existence of Fort McMurray, Alta.
However, it also appears that the fire made it close, as far as the outer perimeter of Maclennan Crescent, a road which acts as the outside border on the east side of the industrial park. In late May, the municipality stated that the forecast to let people back into that particular area was June 4, one of the latest. Media outlets were reporting after the May long weekend that town residents and business owners would be allowed back in the first week in June, in a staggered schedule, depending on where they were located in town.
Many of the larger rental companies moved their local operations to Edmonton and others were active in helping out people during the hectic evacuation of town. United Rentals, for instance, had two trucks patrolling the area with free water and gas for evacuees who were running low.
Some – but not all – rental operators made note of the fire on their websites or in social media. On the Pioneer Offroad Rentals website, it said “Due to the current fire and evacuation situation in Fort McMurray the Fort McMurray branch is closed until further notice.” By the time of publication, calls to their phone number did not go through.
The Leavitt Machinery rental location in town posted the following statement on their website: “We would like to thank all of the first response teams and disaster relief organizations involved
in fighting the fires in Fort McMurray. During this difficult time and in an effort to help provide assistance, Leavitt Machinery will be donating to these first response teams the use of any materials handling equipment we can provide such as forklifts, telehandlers, generators or light towers. Our hearts go out to all of Fort McMurray in this tough time.”
When contacted in late May, Aaron Bomke of Leavitt in Edmonton said that the first responders hadn’t yet taken Leavitt up on its offer.
“We have worked with a few people that are sending product up there to use forklifts. It might be more towards the secondary responders,” he said.
And while the Leavitt team was still unable to inspect its property in late May, early reports were good.
“The property itself is standing, the equipment is still there,” said Bomke. “We haven’t been allowed to go in to determine the damage. It got close enough that the alarms were going off.”
Like with many, the date where they could go back has kept changing with the situation, as the fire was still active.
“We were tentatively working on going back in sooner, then it got pushed back and all of a sudden a day later that’s when they were evacuating the camps,” he said.
Speaking to another rental company employee a week after the height of
the fire, he said that while he couldn’t comment on the state of the business, he knew his colleagues were on a seven-day schedule (as opposed to the standard five-day week).
Meanwhile, The Globe and Mail reported that United Rentals, for one, “sent two fuel tankers with a group of other volunteers in pickups packed with fuel, bottled water, diapers, apples and granola bars,” the idea being to help stranded drivers fleeing the town. Furthermore, the Globe and Mail reported that of United’s 180 employees in town, 14 had lost their homes.
One rental operator who didn’t want to be identified was still prevented from going into town when Canadian Rental Service caught up with him but, as far as he knew, his property was untouched by fire. Though, he added, there was a lot of rumour going around at the time.
The situation was frightening for the Finning crew in town, as well.
“The flames were almost to our property line; it was really, really close,” said Finning’s Don McEachern. “We havent determined (any damage) yet. We haven’t gone back into the facility. It’s a little too early to tell. Our building didn’t burn down.”
“Sometimes you can’t tell (if there’s damage) until you start firing up HVAC units.” CRS
From a very inauspicious beginning in a small blacksmith shop originally started in 1882 by Edward Brunner and Severin Lay, Brunner & Lay, Inc. and its affiliated companies have become recognized as the quality leaders, as well as the world’s largest manufacturer of paving breaker tools. Today, using the latest state of the art equipment in its facilities throughout the world, Brunner & Lay, Inc.’s entire output is devoted to the manufacture of pneumatic and hydraulic tool accessories for the construction, rental, mining, and demolition industries.
The worldwide operations encompass manufacturing plants and warehouses on three different continents. These include seven facilities in the United States, three in Canada, three in Great Britain,
one in Germany, and two in Australia.
Brunner & Lay products are divided into three major categories: tools used for the demolition or cutting of concrete and stone, drill steels and carbide tipped bits which are used to drill blast holes in quarries, mines, and construction projects, and small chipping and electric hammer tools which are used by the general construction trade.
It is with great pride that the Brunner & Lay organization can point to the many wonderful highways, dams, airfields, mines & quarries, and national monuments it has shaped. These include, but are not limited to Mt. Rushmore, Hoover Dam, the Chunnel connecting England and France, the Eisenhower Tunnel in Colorado, and Olympic venues worldwide.
Brunner & Lay is confident that its products will contribute to worldwide health, growth, and prosperity far into the future.
PASS PROTECTION
Positive air shutoff technology ensures diesel engines (and personnel) live to work another day.
You can protect your rental equipment from the dangers of exposure to un-burnt hydrocarbons with Positive Air Shutoff Systems (PASS).
by LINDSEY MCCAFFREY
LEFT: A PAS system is highly advisable, even required, on diesel engines working in areas where they are likely to encounter flammable gas vapours. It’s a matter of safety.
RIGHT: Modern PAS systems are smaller and easier to install than the PASS of yesteryear. A qualified technician can usually do it in about 90 minutes.
Many catastrophic accidents —including some major disasters, where people tragically lost their lives — have happened because diesel engines were not equipped with PASS.
Commonly referred to as e-kill (electric/electronic kill switches), PASO (positive air shut off), and PAS (positive air shutdown), PASS technology is specially designed for diesel engines that come in contact with natural gas, propane or other flammable gases. As such, it is of most benefit to anyone in industries that use diesel-fuelled equipment for oil and gas, mining, power generation, airport support, landscaping, landfill and pipeline purposes; and/or for delivering or hauling petro-chemical products.
PUTTING A STOP TO DIESEL ENGINE RUNAWAY
Since diesels are compression ignition engines, fuel shut-offs are ineffective in stopping the engine if it is drawing a combustible air/gas mixture into its air intake. A diesel engine does not require electricity or a spark to run. As such, in the presence of un-burnt hydrocarbons, the engine will burn the fuel in the atmosphere indefinitely. Even a small leak of flammable gas in the air can lead to diesel engine runaway, making the engine over-speed at higher and higher RPM until it explodes — destroying the engine and causing catastrophic damage to the surrounding area, even maiming and killing people in the process. Removing a
key from the engine does nothing to stop runaway. The only way to prevent and stop it from happening is by shutting off the air supply to the engine, starving it of gaseous fuel.
That’s where the need for positive air shutoff comes in, particularly in petrochemical industries where diesel engines frequently come into contact with combustible vapours.
REQUIREMENTS FOR PASS PROTECTION
Because of the potential of great risk to people and property, some governments and industries now mandate operators to use diesel engine runaway protection technology. However, regulations and ensuring compliance vary greatly. Ultimately, liability rests solely on the owner of the equipment.
The National Energy Board works to ensure PASS compliance of NEBregulated companies and contractors who control diesel engines (and potential ignition sources) in areas where
explosive gases may be present, such as on pipeline systems.
As well, to prevent diesel motors from running uncontrolled in the event of a natural gas blow from a well, the Alberta Energy Regulator’s Directive 037: Service Rig Inspection Manual states that any diesel engine within 75 feet of a well must be equipped with some form of shut-off system, which can include:
• a system for injecting an inert gas into the engine’s cylinders, equipped with a remote control; or
• a suitable duct so that air for the engine is obtained at least 75 feet from the well; or
• an adequate air intake shut-off valve equipped with a remote control readily accessible from the driller’s position.
PASS EVOLUTION
Comprised of a team of entrepreneurs with a collective 150 years of experience
in the Alberta oil industry, Headwind Solutions first decided to diversify its product offerings in 2009, moving from manufacturing solar-powered chemical injection systems, to light truck PAS systems for the automotive market.
As one of only a small group of PASS manufacturers worldwide, Headwind saw an opportunity to build a more competitive business.
“The oil and gas industry has long been a major source of technological and safety innovation,” says Headwind sales manager, Steve Podolski.
“Providing the sector with a simple, dependable and technologically advanced product to create a safer working environment for industry workers quickly became our company’s mantra.”
Over time, PASS blossomed into a full-time manufacturing effort, with Headwind building systems for all sizes of diesel engines, to include the entire commercial market
The Rental Show 2017
as well.
The end result has been the Shocker PASS product line: an electromechanically operated shut-off valve for diesel engines big or small, designed primarily for the oil and gas market. This mechanical component can sense high-revving situations and automatically shut the air supply off to the diesel engine, running off magnetic sensors or CAN bus, or even generator ends for generator applications.
Today, Headwind has Shocker systems working on six of the seven continents and is a supplier to some of the largest equipment dealers across North America, as well as some of the world’s leading heavy equipment manufacturers.
OLD VERSUS NEW
Positive air shutoff systems are nothing new: in fact, the technology has been around since the 1950s. However, says Podolski, “I like to compare the older tech to a rotary phone with a 40-foot cord on the kitchen wall. It still works, but it’s no smartphone. Newer PASS tech like ours is much more up-to-date in the way it handles controls and signals from the vehicles and equipment.”
PASS has evolved in a number of other ways over the years. Traditionally, such shutoff systems have been made of cast aluminum, which can break easily and even distort when tightened with clamps. By using higher quality, corrosion-resistant aluminum, like 6061 billet, “...an elephant could step on it and nothing would happen to it. And at the same time, it’s lightweight,” Podolski explains.
Advances in PASS technology have increased flexibility in dealing with extreme temperatures and altitudes. Modern PASS can be designed to auto-reset as equipment moves from one climate or altitude to another, which is especially useful in a province like Alberta.
While older PASS technology has been used on newer equipment, there are times it doesn’t fit into everything. “Often, it’s too cumbersome,” says Podolski. “By contrast, newer PASS tech is smaller, more compact, and easier to install.” PASS usually requires a
relatively simple upgrade to your equipment. Installation can be done by a mechanic or even an apprentice, within as little time as 90 minutes.
Headwind designs and builds the majority of parts for its PASS Shocker valve in-house. Even in the few short years since the company began providing PASS technology, it has seen the design and manufacturing process transform and become more efficient. Because different tiers of control change how air flows in an engine, and because the amount of room under the engine hood can vary across different pieces of equipment, Podolski says using SolidWorks computer modelling and 3d printing are especially valuable.
“We used to draw everything by hand,” he recalls, “and getting a model put together would take a couple days as a result. Now, once we’ve done up a drawing, we send it to the design department, who then drafts it in SolidWorks and makes the prototype up quickly in plastic through our 3D printers. Not only that has this sped up our time immensely—it’s also saved us money, because we don’t have to waste a bunch of aluminum in building expensive models.”
OTHER BENEFITS OF PASS
Clearly, PASS provides a significant increase in safety — to equipment, to people and to surrounding areas. But that’s not the only benefit it offers. Shocker PASS products offer an auto-reset feature. Auto-reset not only ensures the air supply is shut off when it senses engine overspeed, it is also designed to open itself back up automatically. This eliminates the need for calling in reinforcements to reset the positive air shutoff valve, as it reopens itself after it reads engine zero.
“I’ve heard many stories about people operating equipment that uses a PASS manual reset, and they would have to call their boss every time things shut down,” says Podolski. “Then the rental company has to send a mechanic out just to reset the machine. In the city of Edmonton, the rental companies say it costs about $500 every time that happened, and that is out of their bottom line.”
PASS technology is not necessarily required everywhere. However, Podolski says, the choice — when companies have the option — should be a no-brainer for equipment rental businesses in industries like mining, oil and gas.
“Considering what could happen in the presence of flammable gasses, and looking at all the other benefits PASS provides, it just makes good sense to have a positive air shutoff system on your diesel engines.” CRS
by TOM JACKSON/ EQUIPMENT WORLD
MORE TIERS FOR DIESEL
Looking ahead to the next step in diesel emissions regulation.
With Tier 4i newly entrenched across the equipment industry, Tier 5 may already be on its way to North America. It’s up to the U.S. Environmental Protection Agency, but if Europe is any indication it won’t be a big deal.
One thing that clearly stood out at the Intermat trade show this spring is that the diesel engine emissions saga isn’t over yet. The good news is the next round of engine emissions regulations are going to be easy to meet, and they’re not due for some time.
“The engine industry is generally happy with the dates and regulations,” said Richard Payne, Cummins off-highway regulatory affairs director for Europe.
Regulators in Europe are zeroing in on 2019/2020 for their next step in emissions restrictions, what they call Stage V. Since the engine business is global, European regulations closely parallel those in the United States to prevent OEMs from having to make a different engine for every market. The only major
difference is in nomenclature. European Stage IV was our Tier 4, Stage III equaled Tier 3. And their Stage IIIb equaled our Tier 4 Interim. Since European and U.S. regulations have been nearly identical for more than a decade, presumably the United States will adopt the same standards as Stage V at the same time and likely call them Tier 5. But the U.S. Environmental Protection Agency has not yet said if it wants these new regulations or when. California, however, is following the developments in Europe closely and may seek to create their own regulations along the same lines as Stage V, Payne says.
The Tier 5/Stage V emissions regulations won’t be a huge change from the current level of technology, Tier 4 Final, says Oliver Lythgoe,
One approach for making higher horsepower engines Tier 5-ready is to combine the DRF, DOC and SCR dosing hardware into a “one can” module, like this one from Cummins.
• A sewn edge ribbon which provides four layers of fabric for added grommet strength.
• Lightweight and flexible characteristics; blankets lay flat in subzero temperatures and roll tightly for shipping and storage.
• Foam cut to the edges, reducing heat loss at extremities.
• Custom sizes and colours available, minimum orders apply.
product concept marketing for Perkins. But it only makes sense for engine manufacturers to begin preparing for what will probably be required by 2019 and 2020, he says.
The scope of Stage V in Europe, however, will differ somewhat from all the regulations that came before it, says Payne. Previous regs exempted engines under 24 horsepower. Stage 5 will likely cover all engines regardless of horsepower. The rules for flex credits and transitional engines, which gave some manufacturers breathing room in the old regulations, would likely be restricted in a Stage V scenario, Payne says.
The Europeans are also grappling with advocacy groups and non-governmental organizations that come bearing wish lists. One of those requests is to lower the nitrogen oxide limits on smaller engines, Payne said. All of this is currently under discussion, but the new regulations in Europe will be finalized and written into law by 2016 with implementation to come later.
Stage V/Tier 5 regulations will be relatively easy to meet with technology that’s currently available. Most manufacturers will have a solution on the shelf, ready to go, once the regulations and timelines are announced, says Lythgoe.
What regulators want to get rid of is ultra-fine particles of soot in diesel exhaust, sub-micron level particles. These, they say pose the greatest threat to lung health in that they can lodge deep inside lungs and stay there.
And how do you get rid of ulta-fine soot particles? With the
Source: dieselnet.com
good old diesel particulate filter.
The DPF made its first appearance in Tier 3, as a way to scrub out large soot particles. Most were large and required changes to the sheet metal and sight lines on the equipment. And they had to be purged (what the industry called “regenerated”) every so often. That meant stopping the machine while a blast of fuel was injected into the exhaust raising temperatures in the DPF to burn off accumulated soot. DPFs also eventually filled up with unburned ash, which meant they had to be replaced or cleaned with a specialized machine.
OEMs quickly set about to improve the situation. In smaller engines it was easy to meet the emissions standards without DPFs. This was done by tweaking exhaust gas recirculation rates, injection and valve timing and using a diesel oxidation catalyst, which also pulls soot out of the exhaust but neutralizes it much like a catalytic converter. Today you’ll see a lot of OEMs making a point about having no-DPF engines.
But when you get above 75 to 125 horsepower, engines make a lot more soot, especially under the heavy loads big earthmoving machines encounter every day. In most cases a DPF is necessary to bring these engines into compliance.
For the future, if Stage V and Tier 5 go forward as anticipated, a DPF will likely be included on every diesel engine, large or small, stationary or mobile, by 2020.
At Intermat there were five press events where engine OEMs showcased their Stage V-ready engines. Most have tweaked their designs so at least the size of the DPF is minimized. Many are offering what they call “one can” solutions, meaning the DPF, DOC and SCR dosing hardware are all joined together in one canister, rather than separate elements.CRS
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the HERC name. It also wants compensation for profits lost because of “market confusion” creating by the local firm.
Hertz, which didn’t put a dollar figure to the claim, says it has an affiliated American company called Hertz Equipment Rental Corporation and has been using the moniker HERC since the mid-1990s. Hertz also alleges the Hamilton company’s use of the HERC name “was done with the express purpose of trading on the significant goodwill in the HERC Trademarks and to trade on the plaintiff’s business reputation in Canada.”
In its statement of defence, HERC Equipment said it acquired the HERC name in 2000 when it purchased a Hamilton equipment rental business that had been using the name, among others, since the 1970s. Further, the company specifically denies “that its adoption and use of the HERC trademarks in association with its equipment rental business … was made with any intention of trading on any goodwill” associated with Hertz. In its counterclaim, HERC Equipment asked for punitive and special damages for the damage it alleges it has suffered in light of the suit.
“By reason of their conduct, the plaintiff’s have traded on the defendant’s goodwill and reputation, and have deceived and misled the Canadian public as to the source of their business and services,” HERC says in its counterclaim.
“We are prominent in our area with loads of resources at our disposal,” nods Rapino, opining that in his view, few know who Hertz Rental is. “Ask any supplier here who HERC is and they will point to us.” For her part, Jagdeo says the strain of the suit has been a major distraction from trying to run her thriving enterprise. “This has really been a struggle,” she sighs with frustration. “I’m trying to stay focused and operate my business, but I have to stay in this fight to the end.”
For the HERC Equipment team, it remains very much business as usual and the sales force has boots on the ground across Canada to capture ever more customers and markets. Asked what he thinks the consequences might be if his company lost the name game, Rapino shrugs off the notion. “I don’t foresee defeat,” he says with confidence. “The case is now under discussion by the lawyers. If it goes to court, it could be tied up in litigation for years. Is this a thorn in our side? No. Is it a nuisance? Yes.” CRS
Reliable power is the key Attract return business with
SMALL SHOWCASE
SUPERIOR VERSATILITY
245 NewGeneration
8engine.honda.ca
The Honda GX Series includes a variety of models to choose from with proven reputations when it comes to rugged, easy starting and fuelefficient performance among contractors and commercial customers. With a wide selection, there’s a Honda GX Series engine for almost every task, making it an ideal purchase for rental store fleet applications. The versatile Honda GX390 is regarded as one of the best engines in the business, most commonly used for construction, industrial, agriculture, and commercial lawn and garden among many other uses. Its fuel-efficient high output operation features a digital CDI ignition with variable timing and precision camshaft design to deliver optimal power transfer and strong reliability. Exceptionally quiet and smooth, the Honda GX390 has a large capacity, multichamber exhaust to help
reduce engine noise by up to five decibels, resulting in much lower vibration with greater balance and stability during operation. Built with high-quality components designed for reliable performance in even the harshest environments, the GX390 features an impressive fit and finish with a heavyduty recoil starter design, proven dual-element air cleaner and a reliable oil alert system.
ADVANCED ENGINE CONTROL
8kawsakienginesusa.com
Kawasaki’s new FX730VEFI engine utilizes the most technologically advanced EFI system ever built by the company. It incorporates a fully integrated electronic governor and an advanced engine control unit that instantly matches power to cutting load and ground speed. These new features will allow professional
ENGINE SHOWCASE
landscapers to mow lawns more efficiently. The allnew Kawasaki EFI will be available on select models of FX Series and FS Series engines, with plans to incorporate it in additional models. Commercial usage calls for specific demands, and this system responds with features focused on those needs. Helping to avoid typical hillside mowing slowdowns, the load-matching e-governor keeps drive wheels and cutting blades working at peak productivity. The elimination of power loss through the entire load range lets operators move quickly through almost any turf conditions. Kawasaki’s cutting power allows users to cover wider areas at a faster pace, serving up uniform results. Designed to provide the utmost in support to professional landscapers, this 25.5 horsepower EFI powerplant is a feature-laden entry in Kawasaki’s already strong family of engines. Multi-port sequential fuel injection delivers high-precision fuel delivery maximizing power per stroke and fuel economy. The high pressure “returnless” fuel system offers consistent fuel delivery and smooth operations in
high temperature situations. The ECU continuously monitors ambient conditions and engine performance, delivering optimum power and efficiency in all situations, regardless of weather conditions. There is no need for a cold-start choke with automatic enrichment to assure fast, dependable starts in any type of weather – cold or hot, wet or dry. Engine temperature monitoring guards against overheating while protecting the landscapers’ investment. Optimum blade tip speed –critical to reducing the need for re-cuts – is aided via the system’s power/ load matching which helps make for a clean cut on the first go-around. The openloop design is at the core of this system’s reliability for tough commercial use. And furthering Kawasaki’s approach to simplifying the job for commercial applications, the all-new EFI is matched by a PC or tablet plug-in diagnostic system for quick, easy troubleshooting, accurate service, and minimized downtime. Kawasaki has even maintained the same footprint as its carbureted engine models so upgrading to EFI is clean and easy.
Save time and money with the all-new Barreto 3104CMS Chipper Mulcher Shredder. The CMS transforms yard debris into valuable mulch. The chipping blades are double-sided and the mulching/shredding hammers have four hammering surfaces, and both have quick access ports for easy servicing or repair.
MORE POWER, SMALL PACKAGE
8perkins.com
Perkins has launched a new family of four-cylinder, 2.8- and 3.6-liter diesel engines delivering 60 to 134 horsepower. The Perkins Syncro range of common rail engines will meet multiple global emissions standards including Tier 4 Final. Engineered to integrate perfectly into more than 80 different machine models, the new 2.8- and 3.6-liter engines deliver the performance, value and reliability customers expect to help them access new markets and support their business growth. The high power and torque density will give OEMs the opportunity to move to smaller, more compact engines. With up to an eight-per cent improvement in fuel economy during machine use, the 3.6-liter offers powers up to 134 hp with up to 500 Nm of torque, while the 2.8-liter turbo after-cooled variant delivers a maximum of 74 hp with torque of up to 325 Nm. The range benefits from a suite of technologies including a common rail fuel system, electronic control, advanced air systems and after-treatment configurations. A 90-per cent commonality in the customer interfaces between the 2.8- and 3.6-liter engines gives OEMs the freedom to
determine machine platform strategies that suit their businesses and markets. The engine’s modular design ensures the 2.8- and 3.6-liter models ease of integration into existing – and future – generations of machine. The range has flexible after-treatment options for both displacements, with an array of engine and offengine mounted options for optimized packaging in all machines.
GEAR REDUCTION OPTIONS
8subarupower.com
Subaru Industrial Power Products announces the addition of 2:1 and 6:1 gear reduction technology to its line of overhead cam engines – an industry first. Subaru added the gear reduction to meet growing customer demands for Subaru power in a broadening range of applications, allowing rental centers and contractors to standardize with Subaru and have a single point of contact for parts and service. Subaru’s small engines can now be matched with full product lines within the lawn-and-garden, recreational and concrete construction industries. The 2:1 gear reduction opens up new applications in go-karts and sod cutters, while the 6:1 gear reduction provides additional power opportunities in turf rakes, overseeders and aerators
as well as concrete mixers and buggies. Subaru sees opportunities to diversify even further into other applications that benefit from gear reduction. Subaru was an early adopter of high performance chain-driven overhead cam technology in the industrial air-cooled market. OHC technology benefits users with more power, easier starting and quieter operation.
TIER V SOLUTION
8kubotaengine.com
Kubota Engine America now offers the world’s first full range of compressionignited/spark-ignited engines below 100 horsepower. Kubota created an innovative alternative solution to the Stage V emissions legislation on the horizon for the diesel engine industry. As well as making the required changes to its diesel engine lineup to meet expected Stage V standards. KEA also offers a complete lineup of sparkignited gaseous engines, the WG series, available in gasoline, propane, natural gas or dual-fuel options. OEMs can utilize any fuel type without any significant re-engineering of the installation envelope. The 0.74 to 3.8L series is available in five different models, the WG752, WG972, WG1605, WG2503 and WG3800, and offers outputs ranging from 23.5 to 97.9 horsepower. This line of engines is not affected
by the current Tier 4 or anticipated Tier 5 emission requirements, but is certified to meet current emissions requirements and California Air Resources Board regulations. It serves as a less complex solution with some acquisition and life-cycle cost advantages, particularly as gasoline prices continue to decline. The WG line is industrial-based, modeled after Kubota’s robust compression-ignited diesel line and manufactured using the same heavyduty engine components. These gaseous engines have similar levels of power and torque, and can be used wherever their diesel equivalents are currently. With this complete line now available, Kubota continues to proactively provide diverse fuel options to meet customers’ evolving needs, while maintaining the company’s proven track record of excellence and reliability.
RUGGED BUILD
8mtdproducts.com
Powermore gas-powered engines from MTD are designed to perform in harsh conditions and use heavy-duty parts that wear better and last longer. Landscapers get a tough, high-quality engine for yard care equipment. The Powermore overhead valve design produces more power than similarly sized engines, but with fewer emissions. Hardworking performance is ensured by a forged steel crankshaft and ball bearings. Lasting protection comes
from the wear-resistant, cast-iron cylinder sleeve. The cast-iron camshaft creates powerful engine with a much quieter valve train. The smoother pull-start requires less effort due to the mechanical compression release. Precise and smooth engine speed is generated by the mechanical governor. Maintenance is easier and faster with an extended oil fill and dipstick. Speed and power can be adjusted to match the job with the ergonomic throttle control.
PRECISE POWER
8briggsandstratton.com
The 1150 XR Professional Series from Briggs and Stratton is a small engine for outdoor power equipment featuring overhead valve
technology, the DuraLube splash lubrication system and a host of rugged components to bring users a precise amount of power, performance and durability needed for increasing challenges. Magnetron electronic ignition provides fast, reliable and maintenance-free starting. OHV engines run cooler and cleaner for better fuel economy and longer engine life. The cartridge air cleaner with a standard pre-cleaner improves debris filtering.
LARGE DISPLACEMENTS
8kohlerengines.com
Sized to fit compact installations, Kohler Command PRO CS engines help deliver the goods with an advanced overhead valve, slant-cylinder design and a steel-forged crankshaft all in one durable, efficient, and reliable little package.The integrated exhaust system and oversized mufflers enable smooth, quiet operation. Large displacements and a high-inertia flywheel provide peak torque performance. The Oil Sentry warning system monitors low oil levels and a six-liter steel fuel tank offers extended run times.
TAKES ANY CAMSHAFT
8tecumsehpower.com
This 10 horsepower engine from Tecumseh is the same as the Snow King except it does not have a primer bulb on it. It also eliminates the PTO shaft with two flats that is normally found on engines with these shaft dimensions.
Users can use the side cover and camshaft out of other engines. It uses a horizontal 3 5/16-inch stepped MTD shaft with a recoil start and crankshaft. Oil capacity is 26 ounces and takes SAE 30 in summer and SAE 5W30 in winter. There’s no fuel tank but a STEP shaft and muffler is included. Overall dimensions are 12.4 by 13.7 by 17.9 inches with a shipping weight of 55.1 pounds.
DIESEL SAFETY
8
Headwind Solutions produces the Shocker line of positive air shutoff systems. It offers pre-built kits for most PASS applications. The dedicated R&D department will custom build a kit for specific applications where a pre-designed kit does not exist. Kits include an appropriate valve body, the correct number and size of hose clamps, silicone hose lengths, a control kit and installation manual. A number of add-ons and options are available. The automatic rev limiter replaces the standard manually switched solid state relay, allowing automated engine shutoff in over-reving conditions. Speed sensors generate the pulse used by the automatic rev limiter.
Train, plan and follow-through
by Jeff Thorne
Three easy steps to working-at-heights safety.
In Canada, falls continue to be the number one leading cause of fatality in the construction industry and here is a brief glimpse as to why. It is something we have all heard before.
“Build us what we need. Complete the project on time or ahead of time, as there are lucrative incentives to do so – there is zero opportunity for waste and delays. Complete the project on budget, oh and by the way there is a limited amount of money and resources so it must be spent according to plan. The work has to be of high quality and everything has to look great. And of course, do it safely, don’t kill or harm anyone, because, well, that just wouldn’t be good for business.”
This type of message is a common one regardless of the size of the project. However, project goals of achieving a high level of safety can be realized, especially when working at heights is involved. According to A Lesson from the London Olympics, the London Olympic project was a great example of this as they had zero fatalities over a four-year project. Compare this to Beijing: they had 10 fatalities. Greece had 14. Safety is always possible!
Ensure your workers and supervisors are trained properly. In Canada, training is still a highly unregulated profession, and having a safety designation doesn’t automatically make you a competent instructor. I have interviewed many safety professionals that come highly recommended and have great qualifications, but when it comes to training, they weren’t able to deliver. In many cases in this industry, you get what you pay for. The lowest dollar cost typically is not the best way to go. (I know, tell that to the employer). In my career I have seen a lot of providers out there with poorly designed programs that only provide the basics, delivered by even poorer instructors.
The Workplace Health Safety and Compensation Commission in Newfoundland and Labrador, as well as the Ministry of Labour in Ontario, have standards for approving training providers and assessing an instructor
of that provider to ensure he or she has the knowledge, skill, and ability to deliver competently. Those approving bodies have seen a lot of poor instruction. So do your research on your provider, check references and get some testimonials to ensure you are getting what you pay for.
Creating a plan is also key. As Stephen Covey wrote, “Begin with the end in mind.” It’s difficult to achieve a high level of safety without a plan. Some provinces have specific requirements for creating a fall protection plan or safe work procedures when working at heights (Alberta, B.C., Manitoba). Regardless of whether it is written in the law, prior to working at heights a plan should be created to ensure the hazards have been clearly identified and the correct fall protection system is in use. Focus on whether the work must be done at heights. If so, based on the task, follow the proper hierarchy when determining controls. For example, if the fall can’t be eliminated, can we use a guardrail? If a guardrail isn’t feasible, can we use a travel restraint system? Fall arrest should always be a final option. If fall arrest is used, a proper plan will also identify suitable anchor points, and prompt you do calculate your fall distance. Preplanning will ensure that the workers have the correct equipment for the job.
So many fall fatalities involve workers who were wearing a harness, but failed to tie-off while performing the work, or they weren’t tied-off to begin with. Why would anyone ever don a harness and not tie-off? If we focus on implementing a plan and a competent person oversees the plan, falls should not happen. Aye, there’s the rub. Monitoring and oversight continues to be a gap in many organizations and the term “competent” is not always applicable to the supervisor.
Trained workers that know what to do, when and how to do it and to understand safety expectations will work safely. When plans are created, make sure they are implemented and monitored. CRS
