BUSINESS PROFILE
Country to Coast Home Care Services By Liz Clark
When Councils throughout Victoria decided that home-care services would no longer be offered to local communities, opportunities arose for private groups to specialise in caring for the elderly, particularly in helping people stay in their homes for as long as possible. In Anglesea and the local area, Lucy Lincoln took the opportunity to set up Country to Coast Home Care Services, offering a wide range of services to local people to enable them to live safely and well in their own homes as they age.
shopping – either accompanying the client, or getting the shopping required
Her company offers high quality care for a reasonable price to those over 65 years, who have applied for and received a government-funded Home Care Package. Various levels of support are offered and clients’ needs are fitted to their budgets.
maintaining community connections through local social engagements
Lucy leads a fully qualified, experienced team that provides support every day of the week for clients in their own homes. The team includes four registered nurses, who offer clinical support, as well as assistance with day-to-day living needs.
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carer transport help with showering, toileting, hygiene and dressings
social support groups in-home respite gardening and maintenance Lucy Lincoln set up Home Care Services to provide support to local people to live safely and well in their homes as they age.
Their many services include: cleaning and laundry meal preparation
community nursing medication prompts allied health services Specific needs and interests are catered to as well. Lucy has employed local carers who provide flexibility and a personal touch to their care services. They understand that it is important that their clients do not lose their independence, and tailor services to individuals as required. She is proud to base her service on the Charter of Aged Care Rights (see next page).
Lucy brings a wide range of experience in health and community services to her company, having worked for public and private hospitals, a notfor-profit organisation and the Surf Coast Shire. She particularly enjoys establishing a warm relationship with her clients, and is very aware of individuality, special needs and interests, finding this very helpful to ensure that the right support workers are assigned to the right clients.
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