5 minute read
Country to Coast
By Liz Clark When Councils throughout Victoria decided that home-care services would no longer be offered to local communities, opportunities arose for private groups to specialise in caring for the elderly, particularly in helping people stay in their homes for as long as possible.
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In Anglesea and the local area, Lucy Lincoln took the opportunity to set up Country to Coast Home Care Services, offering a wide range of services to local people to enable them to live safely and well in their own homes as they age.
Her company offers high quality care for a reasonable price to those over 65 years, who have applied for and received a government-funded Home Care Package. Various levels of support are offered and clients’ needs are fitted to their budgets.
Lucy leads a fully qualified, experienced team that provides support every day of the week for clients in their own homes. The team includes four registered nurses, who offer clinical support, as well as assistance with day-to-day living needs.
Lucy Lincoln set up Home Care Services to provide support to local people to live safely and well in their homes as they age.
Their many services include: cleaning and laundry meal preparation
4 shopping –either accompanying the client, or getting the shopping required
carer transport
help with showering, toileting, hygiene and dressings
maintaining community connections through local social engagements
social support groups
in-home respite
gardening and maintenance
community nursing
medication prompts
allied health services
Specific needs and interests are catered to as well.
Lucy has employed local carers who provide flexibility and a personal touch to their care services. They understand that it is important that their clients do not lose their independence, and tailor services to individuals as required. She is proud to base her service on the Charter of Aged Care Rights (see next page). Lucy brings a wide range of experience in health and community services to her company, having worked for public and private hospitals, a notfor-profit organisation and the Surf Coast Shire.
She particularly enjoys establishing a warm relationship with her clients, and is very aware of individuality, special needs and interests, finding this very helpful to ensure that the right support workers are assigned to the right clients.
She is keen to create a friendly and open service where clients retain their individuality and enjoy the continued comfort of staying at home. They are encouraged to discuss their care plans in an ongoing basis and work together with team members to make any necessary changes. Country to Coast Home Care Services specialises in government-funded Home Care Packages. To be assessed for a Home Care Package, call My Aged Care on 1800 200 422. An Assessment Officer from the Aged Care Assessment Team will make an appointment with you and come to your home.
There are four different levels of Home Care Packages –1,2,3 and 4. Each has a different level of funding based on the care needed. If you are approved for a Home Care Package, you will be added to the national prioritisation queue. When you reach the top of the queue, you will be assigned a Home Care Package and receive a letter in the mail from ‘My Aged Care’. Older residents in our area who have been assigned a Home Care Package, or simply need some help to navigate inhome aged care services, can feel confident that they are in good hands when they work with Lucy and her team.
They provide a genuine personal service, high level clinical and professional staff, and an holistic approach to ageing and health.
Country to Coast can be contacted on 0407 332 016 or via email info@ctchomecare.com.au
In addition to her full time job, Lucy has now joined the Anglesea Community House as a committee member. She says she came from a small community and always enjoyed the sense of belonging there, as well as the feeling that she was connected to so many other people.
She is keen to enjoy some of that spirit in Anglesea and offer her skills to the Community House as they work to provide a sense of connection and support among the residents. Charter of Aged Care Rights I have the right to: 1. safe and high quality care and services; 2. be treated with dignity and respect; 3. have my identity, culture and diversity valued and supported; 4. live without abuse and neglect; 5. be informed about my care and services in a way I understand; 6. access all information about myself, including information about my rights, care and services; 7. have control over and make choices about my care, and personal and social life, including where the choices involve personal risk; 8. have control over, and make decisions about, the personal aspects of my daily life, financial affairs and possessions; 9. my independence; 10. be listened to and understood; 11. have a person of my choice, including an aged care advocate, support me or speak on my behalf; 12. complain free from reprisal, and to have my complaints dealt with fairly and promptly; 13. personal privacy and to have my personal information protected; 14. exercise my rights without it adversely affecting the way I am treated.
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VOTE 1 Raylene Fordham Surf Coast Shire, Anglesea Ward Candidate
I was recently asked why I am nominating in the October 2020 Council Elections and the answer is very important to me. I am
passionate about community!
Community matters to me. Having lived in Anglesea for almost 12 years now and having been actively involved in both the business and broader community, I have been able to contribute to many community projects that have both brought people together to deliver desired outcomes.
This has taught me the Power of Collaboration and Goodwill. My aim will always be to enhance and protect our communities, through my availability and willingness to listen, to consult and ultimately to contribute.
Please contact me anytime 0400 151 716
Written and Authorised by Raylene Fordham, PO Box 189, Anglesea VIC.
