NWACUHO New Member Handbook 2012

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NEWMEMBERHANDBOOK www.nwacuho.org  2012 edition


Welcome to NWACUHO

Steve Fitterer, Past-President Manager, Residence Services Mount Royal University Welcome to NWACUHO! I might be a bit biased but I think you’ve made an outstanding decision choosing to join the NWACUHO region. There is something very unique about our organization and once you’ve joined the “club” you tend to be a member for life, regardless of where your professional journey takes you. I attended my first conference in 1993 and have spent my entire career in NWACUHO. I have been the Chief Housing Officer at Mount Royal University in Calgary, Canada for the past 6 years after having spent the previous 15 years at the University of Victoria in British Columbia, Canada. In case you haven’t guessed yet, I am Canadian. NWACUHO is the only active ACUHO-I region in North America that spans over the United States and Canada and it’s one of the things I most proud of. The opportunity to connect with professionals from both countries adds to our uniqueness and it is something I value immensely. Over the years, I have met some exceptional professionals in our region and I am proud to say that I consider many of them both brilliant colleagues and terrific friends. I encourage you to take advantage of the wealth of knowledge and experience that your fellow professionals have to offer and take the opportunity to teach them a thing or too as well. Make connections and most importantly, have fun doing it. Hopefully, we’ll have a chance to meet at NWACUHO’s 50th annual conference.

OUR MEMBERSHIP NWACUHO is made up of individuals and institutions from the Canadian provinces of Alberta and British Columbia, the territory of the Yukon and the American states of Alaska, Hawaii, Oregon, and Washington. This membership is available to either individual members of ACUHO-I, or to institutions of higher education within the region which have housing officers involved in the coordination of administration, educational programming, food service, and housing and maintenance operations for students and staff members on or off the college or university campus. ACUHO-I All staff and faculty of member ACUHO-I is the umbrella for all institutions who have major affiliated state, provincial, regional, involvement in that institution’s and national housing organizations, residence hall and family housing and comprises membership from the services and programs are welcome United States, Canada, and Australia. to participate in the activities of, Visit their newly revamped website at benefit from the services of, and hold www.acuho-i.org. office within NWACUHO. Affiliate institutional membership may be granted by the Executive Committee in the case of governmental, nonprofit or commercial organizations engaged in activities directly related to the purpose of the Association. VISION STATEMENT Be the housing industry's leading regional association by providing professional enrichment that enhances the residential environment. OUR MISSION To enrich the housing profession through the promotion of best practices, professional development, collaborative sharing of ideas, and the examination of future trends relating to the administration of the physical, financial, social and educational components of university and college housing programs. CORE VALUES NWACUHO exists to: ·

Promote best practices

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Encourage professional development

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Foster the collaborative sharing of ideas

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Examine future industry trends

NWACUHO Enriching the Housing Profession

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Meet the Executive Board NWACUHO is led by an Executive Committee consisting of the positions of President, President-Elect, Past- President, Secretary, Treasurer, Newsletter Editor, Product and Services Coordinator, Website Administrator and Provincial and State Representatives. All positions, except the Provincial and State Representatives which are appointed by the Executive Committee, are elected by the general membership. The following are the position descriptions of the NWACUHO leadership here to assist you: President-Elect (1 year term; 3 year total commitment) - The PresidentElect is a one year term position on a three year track towards providing p r i ma r y l e a d e r sh i p f o r t h e association. As President-Elect, the incumbent is primarily responsible for the annual conference program and working with the Host Committee on the development of the conference event. The President-Elect transitions to become the Association President in his or her second year of service with the Executive Committee, and then Past-President in his or her third year. President (1 year term; 3 year total commitment) - The President presides over all meetings of the Association and the Executive Committee. The President must present a report outlining the state of the Association at the annual business meeting of the Association, and represents the Association at the ACUHO-I Regional Presidents’ meeting. Lastly, the President fulfills all duties necessary to insure that the Association meets the expectations presented in its constitution. Past-President (1 year term; 3 year total commitment) - The PastPresident coordinates the annual election process for Executive Committee officers. The PastPresident facilitates the case study competition conducted at the annual conference and also assists the President and President-Elect in the

overall leadership of the organization. Newsletter Editor (2 year term) The Newsletter Editor is primarily responsible for overseeing all production elements of the NWACUHO newsletter, Soundings, which is published three times per year. Duties include coordination of newsletter production timelines, layout editorial functions, and distribution. Treasurer (3 year term) - The Treasurer is primarily responsible for providing fiscal guidance and advice to the organization and managing all on-going NWACUHO financial transactions and associated record keeping functions. The Treasurer prepares various reports on an ongoing or as-needed basis including quarterly and annual financial reports and the annual proposed operating budget, as well as coordinating membership dues. Secretary (2 year term) - The Secretary is primarily responsible for maintaining the official records of the Association, including meeting minutes, membership listings, directories, and other information. Product and Services Coordinator (2 year term) - The Product and Services Coordinator is primarily responsible for working with and acting as liaison for the numerous exhibitors and sponsors of the Association.

State and Provincial Representatives (2 year term) - The State and Provincial Representatives act as a liaison to members in their respective state or province, and work to represent the concerns and voice of the Association’s membership. Representatives also work closely with the President Elect on the annual conference program. Website Administrator (3 year term) The NWACUHO Website Administrator works to support the mission of NWACUHO by exploring, developing, and implementing various web -based services, programs, and information to members of the NWACUHO association and executive board in a t ime ly f a sh io n t h ro u g h t h e NWACUHO website. Historian (1 year appointment) - this is a project based position that will focus on the following:  Creation of a brief celebratory video presentation for the 2012 Annual Conference.  Collection of oral histories from past officers of NWACUHO, many who will be in attendance at the 2012 annual conference.  Recreation, organization, and documentation of the Association’s history through the collection and review of existing documentation, interviews, and your creative detective work.

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Resources for New Members Membership in the Association provides a number of tangible benefits to individuals and institutions. These include periodic publications, conferences and workshops, opportunities to serve in leadership positions, involvement in standing committees, networking tools, and beyond.

Elaine Ames, President Operations and Marketing Manager Central Washington University Welcome all NWACUHO members. NWACUHO is here to provide information and ideas to support all of our colleagues in this region. It is important to recognize and encourage everyone in the industry to participate and benefit from professional development and networking opportunities that are offered. We are a diverse community that benefits when everyone shares their talents and strengths. I am excited as the president elect to extend an invitation to make new friends, network with new colleagues, and share ideas for the benefit of everyone.

SOUNDINGS NEWSLETTER Soundings is the newsletter of NWACUHO, and probably the most visible of the Association’s membership benefits. It is published three times each year as a means to distribute information and ideas throughout the Association and to provide recognition to members for contributions that improve the management of student housing services. Members are encouraged to submit articles for publication in the newsletter. Writing for publications is a fantastic way to learn more about a topic, as well as an effective means to improve and perfect your written communication skills. Strong writing skills are critical and important in career advancement; no matter what the field. What better way to improve upon your skills than by writing about something of interest to you and the profession? Topics that always seem to be of interest to our readership include these subject areas: apartment housing, family housing, community, community, civility, diversity, legal issues, facility renovation and construction, fiscal management, gender issues, academics, research, staff recruitment and retention, living and learning environments, resident retention, roommate issues, student development, and technology. If you would like to submit an article for publication, please either contact or send an electronic file version to the NWACUHO Newsletter Editor. You will enjoy the experience and be the richer for having accomplished it!

CONFERENCES AND WORKSHOPS NWACUHO provides several conferencing opportunities throughout the year I am in my 18 year in University where members have the ability to network, share information and ideas, and Housing and New Student Programs at participate in regional business. The annual NWACUHO conference, typically Central Washington University as the operations and marketing manager. held in February of each year, is the largest of the conferences. Central to the conference agendas are a wide range of participant-facilitated programming Over the years, NWACUHO has been sessions and roundtables, keynote addresses, a growing job placement center, an excellent resource for me. I look vendor exhibits, and several social events. During the remainder of the forward to seeing you at our annual academic year, NWACUHO sponsors, often in cooperation with member conference, reading about your university and achievements in the institutions throughout the region, issue-specific workshops that apply to newsletter, and working with the various areas of the profession. Announcements of these events are executive committee. distributed to members via eMENTOR PROGRAM The Mentor Program is an outstanding opportunity for new professionals. mail, or through The goal of the program is to connect new and veteran members of our printed materials Association. We would like you to consider being a part of it in the future! that are sent to To be a Mentor, you need to have experience in your professional position, the institution’s and be willing to serve in the role of a guide. To be a Telemachus, you Chief Housing simply need to be new to your area of responsibility and have the desire to Officer. connect with a regional veteran. th

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Taskforces NWACUHO members are encouraged to join any of the four taskforces that meet throughout the year to plan and develop new ways to serve the region and our professionals. Contact the NWACUHO board if you are interested in serving on one of the committees at webmaster@nwacuho.org.

COMMUNICATIONS TASKFROCE Provides content and means for communication throughout the region, beyond the annual conference. This taskforce supports the efforts of Soundings, the website, and other social media content. Suggested outcomes of this taskforce include (but are not limited to):  Develop an interactive web-based version of the Soundings to augment the printed and .pdf version four times per year  Produce monthly website content updates that engage the membership  Assist in the Association’s social media presence

NEW PROFESSIONAL TASKFORCE Provides avenues for integration, growth, and professional development among new professionals within the region. Suggested outcomes of this taskforce include (but are not limited to):  Develop and implement a process for collecting contact info for new professionals within the region and making an personal connection between the Association and the new professional  Develop a brief module to be presented during fall staff trainings about NWACUHO  Develop a NWACUHO new professional / experienced professional mentorship program for rollout at the annual conference

OUTREACH AND AFFILIATION TASKFORCE Assists in outreaching to special populations within our profession that are typically underrepresented in program offerings, such as operations, facilities, international education, etc. Engage in relationship building with partner and affiliated associations to increase representation. Suggested outcomes of this taskforce include (but are not limited to):  Generate content for the Soundings newsletter with a focus on areas such as operations and facilities, international issues, and other non-traditional content.  Nurture partnerships with the regional APPA affiliate, PACURH, IACURH, the regional NAFSA affiliate, and other associations to encourage crossattendance and representation  Develop and implement a plan to increase conference program offerings in program areas beyond the scope of traditional residence life functions.

DRIVE-IN TASKFORCE Coordinates and supports the development of regional drive-in conferences that are representative of a variety of geographical, topical, and experiential areas on an annual basis. Suggested outcomes of this taskforce include (but are not limited to):  Creation and updating of tools and resources to support institutions in hosting a drive-in conference  Coordinate scheduling of regional drive-ins to ensure balance and consistency on an annual basis  Solicit and encourage host institutions throughout the region to present regional drive-ins covering a variety of states and provinces

Kelly Ammendolia, President-Elect Assistant Director of Residence Life University of Puget Sound Welcome to NWACUHO! I’m thrilled to be the INCOMING President-Elect for our wonderful Association. I’ve been involved in varying capacities with NWACUHO for the past five years and have loved every minute of it! I encourage you to take advantage of the many opportunities to become involved— from conference, to presentations, to the case study competition, to task forces. There are so many ways to connect with colleagues and grow as a professional! Please feel free to contact me or any of the members of the executive board at any time; that’s why we’re here and we can’t wait to get to know you! I currently serve as the Assistant Director of Residence Life at the University of Puget Sound. Before shifting into this role, I worked at Puget Sound as a Resident Director. As the AD, my primary responsibilities include managing housing operations and facilities, facilitating housing placements, and supervising a student staff that works with our non-traditional housing. Prior to my work at Puget Sound, I held positions in Housing and Residence Life at the University of the Pacific, San Jose State University (as an ACUHO-I intern), and Washington State University. I’m originally from Washington and love this region! In my spare time, you might find me enjoying the beauty of the PNW outdoors, watching a Mariners game, running a half marathon, skydiving, rock climbing, or spending time with family and friends.

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Micheal K. Seraphin, Treasurer Coordinator of Purchases &Associate Director of Residential Services Willamette University Hello to everyone out there in NWACUHO-land! I am going into my 3rd year as Treasurer for the Association. I, like so many others who work in the Northwest, am a transplant. I spent my childhood in Chicago, Illinois, and went to DePaul University where I studied History and Political Science both with a Middle Eastern Concentration. When it came time to make that next leap, I decided that the Northwest was where I wanted to be. I worked as a Residential Education Director at Washington State University for three years. It was during my first year at WSU that I got to experience my first NWACUHO hosted by Oregon State University, and I have not looked back since. In 2007, I came to work at Willamette University in Salem, Oregon where I started out as an Area Coordinator in the areas of Residence and Fraternity Life. After a couple of years I moved up to the positions of Coordinator of Purchasing & Associate Director of Residential Services. I am lucky enough to say since coming to the NW in 2004, I have attended every NWACUHO, with the exception of the 2009 conference. In my spare time I love reading, finance (how fitting for my position of Treasurer), politics, tennis, wine, running, and exploring the NW. You can always feel free to e-mail me mseraphi@willamette.edu if you ever have questions or want to chat!

FINANCIAL SUPPORT NWACUHO provides funding for various programs on a regional, national, and international level, including scholarships and reduced rates for conferences and professional development activities, publications, committee work, and recognition. The following is a short list of the many initiatives that are supported by NWACUHO monies:  Reduced member registration rates for the annual NWACUHO regional conference  Contributions to the Northwest Residence Life Leadership Conference (NWRLLC)  Scholarship funding for attendees at the National Housing Training Institute (NHTI)  Funding for the “Best of the Northwest” program presentation at the ACUHO-I annual conference  Hosting of the NWACUHO Regional Reception at the ACUHO-I annual conference  Funding for publications such as the New Professionals Handbook  Funding for NWACUHO website hosting, maintenance and upgrades  Funding for regional, state, and provincial day and drive-in workshops  Funding for Standing Committee work NEED FUNDING? You can request funding for an initiative you wish to facilitate on an individual, institutional, or state/provincial level. Funding requests are voted on at NWACUHO Executive Committee meetings, which are typically held in February, May, and November. A written proposal should should be submitted to the Treasurer. NETWORKING TOOLS A significant part of NWACUHO’s funding and leadership is directed toward a wide range of services designed to connect members to other professionals, as well as intra and inter-regional resources:  Funding of the publication and mailing of the Soundings newsletter three times per year  Funding, research, publication and mailing of the NWACUHO Regional  Directory on an annual basis  On-line professional colleague database, available on the NWACUHO website  On-line library of files, programs, and training materials related to all aspects of housing, available on the NWACUHO website In addition, NWACUHO and its member institutions maintain partnerships with vendor firms that offer a wide variety of products and services, and design ideas and innovations to improve the quality of life within student housing. These vendors frequently attend our annual conference, where an extensive exhibit fair is available for browsing by all conference attendees.

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Association Awards and Honors NWACUHO strives to recognize the achievements of its members through the annual presentation of special awards and scholarships to deserving honorees. THE DAVID B. STEPHEN AWARD The prestigious David B. Stephen Award recognizes a member of NWACUHO who, over their years of service, has provided outstanding contributions to our Association. David B. Stephen served this organization as President, Newsletter Editor, founder of the Northwest Training Institute (NWTI), and in many other capacities during his tenure in the region. Through this award, we wish to honor those who have contributed to NWACUHO in the same spirit. THE NWACUHO AWARD FOR EXCELLENCE IN SERVICE T h e N W A C U H O A wa r d f o r Excellence in Service is designed to acknowledge the ongoing contributions of a professional in the region. The award will be given to a person who has, and continues to be, involved within the region, or whose service has, and continues to, better the region on a national or international level. THE NWACUHO NEW PROFESSIONAL SCHOLARSHIP The NWACUHO New Professional Scholarship is designed to make

p a rt icip at ion in th e an nua l NWACUHO regional conference possible for graduate students or professionals with less than three years of experience who are interested in working in Housing and Residential Life. The award consists of a waiver of the registration fee, a cco mmo d at io n s d u rin g t he conference, and reimbursement of travel expenses up to $300.00. The award will be given to one new professional each from a Canadian and American member institution, as selected by the NWACUHO Executive Committee. The recipients will be expected to present (or copresent) a program on a housingrelated topic of their choosing during the conference as a condition of receiving the award. ACUHO-I NEW PROFESSIONAL SCHOLARSHIP Established in 2005, the ACUOHO-I New Professional Scholarship provides up to $1000 U.S. toward registration, hotel, meals, and transportation for the recipient to attend this years ACUHO-I annual conference. This scholarship opportunity is provided to encourage:  Critical thinking around relevant

Andrew K. Rogers, Newsletter Editor Residence Life Coordinator, Seattle Pacific University Hey there, NWACUHO members! I love a good story. Have any? Get involved this year by writing a Housing-related article, research study, ideas or musings that can be published in an upcoming “Soundings” issues. Contact me with any ideas or suggestions at andrewkrogers@spu.edu.

and important issues in the field  Professional writing experience and practice  Involvement in regional and professional organizations  Innovative and creative approaches to important issues  Professional develop ment opportunities The ACUHO-I New Professionals Scholarship opportunity is available to those who meet the following eligibility requirements:  No more then three years of fulltime experience in the Housing & Residence Life career field. Undergraduate and graduate school experience is not counted in the “three year” limit requirement Materials required:  Submitted letter of recommendation from supervisor  Submitted paper on assigned topic (1-3 pages)  Submitted letter of interest: Why is the scholarship important to the candidate? A CU HO -I Ne w P ro f e ss io n a l Scholarship winners are announced at the NWACUHO annual conference and published in the Soundings regional newsletter. Maria Bonifacio, Alaska Representative. Associate Director of Residence Life. University of Alaska Anchorage Hello! I am excited to be representing the great state of Alaska and the Yukon Territory! I love living in Alaska, there are so many interesting people to meet and adventures to go on! My door is always open. Come join me on an escapade in Alaska!

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Professional Development NWACUHO supports several programs and organizations that provide its members with the opportunity to enhance their educational development, and intensify their programmatic, leadership, and advising skills: NATIONAL HOUSING TRAINING INSTITUTE (NHTI) Hosted annually by the University of Maryland at College Park, the National Housing Training Institute (NHTI), has accommodated over 350 attendees in Pat Cunningham, Website Administrator the past twelve years. NHTI provides each participant with the opportunity to Complex Director, University of Oregon meet and interact with other colleagues, as well as develop a professional development plan. As the field of college and university housing evolves, the Hello! I have lived in Oregon all of my life Institute seeks to provide housing professionals with the necessary skills and and love the NW. I can’t wait to get to competencies to meet the current and future demands of the profession. More know you through NWACUHO. As the website administrator, I deal with all things information is available on their website: www.resnet.umd.edu/nhti. web including our website nwacuho.org, our social networks (Facebook & Twitter), as well as work with online registration for conferences and membership. If you have questions, want to add anything to the website, or have any feedback please let me know.

RESIDENCE LIFE PROFESSIONAL ASSOCIATION (RLPA) Originating in the province of Alberta, Canada, this dynamic association has grown to include member institutions from Saskatchewan, British Columbia, and Montana. The purpose of RLPA is to provide a venue for residence life professionals to share information, to address regional issues, and to offer skill development for all members. The Association hosts a student leadership conference every September, supports the Alberta Student Services Conference in May, hosts professional development workshops in June, and holds general meetings in November and in March. For more information, visit their website at www.rlpa.ca.

Jenni Chadick, Secretary Resident Director University of Puget Sound Greetings! I am excited to be joining the NWAUCHO Board! My first conference was in Yakima in 2010, where I enjoyed every minute getting to know other professionals in the region by participating in the case study competition, attending socials, and sharing experiences in housing. I’ve continued my involvement in the region through writing for the Soundings, presenting at conferences, and most recently co-chairing the Drive-In Taskforce. No matter what your interests are, time commitment can be, or professional background, there is a place for you to get involved in NWACUHO! I look forward to meeting you in Ashland, and mark your calendars for NWAUCHO 2013 in Tacoma!

PACIFIC AFFILIATE OF COLLEGE AND UNIVERSITY RESIDENCE HALLS (PACURH) The National Association of College and University Residence Halls (NACURH) is the national umbrella association that is comprised of eight affiliate regions (the majority of NWACUHO member institutions are part of the Pacific Affiliate, or PACURH). The purpose of NACURH is to design and facilitate programs and informational services to promote the educational goals of residence hall students through discussion groups, seminars, and speakers at the annual national and regional conferences. NACURH is the largest student-run, nonprofit organization in North America, and serves as a fantastic involvement and learning opportunity for Residence Hall Associations (RHA’s) across the United States and Canada. NACURH and PACURH also offer a wide array of resources and programming opportunities for professional advisors. If you are looking for information on how to get your Residence Hall Association involved in region, learn more on their website; www.nacurh.org.

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Esther Gaines Products and Services Coordinator. Area Coordinator, Gonzaga University

Hello and I am excited to welcome you to the NWACUHO region. I have been involved in NWACUHO for the past 4 years and it has been a truly rewarding experience. There are many ways you can gain from the organization and I hope you take advantage of the ones that will benefit you the most. For me personally, I have really enjoyed the opportunity to serve on a task force. It has not only been an amazing way for me to meet people and get connected to the association, it has also been an outstanding learning opportunity for me. So don’t be afraid to jump in and start learning! I am currently an Area Coordinator at Gonzaga University. This position is new for me this year and entails supervising 2 professional RDs and one Grad-RD, overseeing programming initiatives for upper division housing in apartments and houses on and off campus, advising RHA, and overseeing RA selection and training. Before this position, I worked as an RD at Gonzaga for three years. Prior to that I worked at the University of Wisconsin-Stout, Washington State University, and I taught at a high school just north of Spokane for a year. I grew up in the inland northwest and love the chance to be a part of this great region!

Greetings NWACUHO! I'm very excited to be serving Oregon and the region. A native of Idaho, I've called Oregon home for seven years. I'm currently the Assistant Director of Residential Education at Southern Oregon University in Ashland, OR, where I focus on Conference Services, Family Housing, and project management. Before working at Southern Oregon, I got my professional start at Oregon State University as a Resident Director. This will be my second year on the board, and I'm really looking forward to working with our members in Oregon and the region to better connect colleagues and support all of our professional development. NWACUHO provides an amazing opportunity to make new professional colleagues, friends, and lifelong connections. My involvement in NWACUHO has played a significant part in my professional development and I hope we can work together over Erik Elordi Oregon State Representative, the coming year through task forces, First Friday Webinar, the annual conference, or drive-in Assistant Director of Family conferences! If there is anything myself or the rest of the board can do to support you and your professional development, do not hesitate to let us know! Housing and Conference Services, Southern Oregon University

ACUHO-I STARS COLLEGE Initiated in 2003, the ACUHO-I STARS College is a precursor to the annual national conference, where forty current college sophomores and juniors interested in a career in housing enroll in an intensive two-day session with leaders from many areas of the field. Participants gain an understanding of a variety of topics in the housing profession, are paired with a mentor, and participate in programming sessions. Registration is available in January of each year. For more details and information, please refer to the ACUHO-I website at www.acuho-i.org ACUHO-I HOUSING INTERNSHIP PROGRAM Since 1977, ACUHO-I has coordinated the Housing Internship Program, which has allowed numerous host colleges and universities the opportunity to offer valuable opportunities to both undergraduate and graduate students to gain experience and insight at another institution and to gain a better appreciation of the housing professions. These internships are an excellent way for potential students interested in careers in housing and student affairs to get a glimpse into what it is really like, and it also benefits the host site with the new perspectives interns bring to the experience. More information is available at www.housinginternships-acuho-i.com.

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Recommended Reading List LEARNING Learning Reconsidered: A Campus-Wide Focus on the Student Experience Realizing the Educational Potential of Residence Halls, Charles Schroeder and Phyllis Mabel Student Success in College: Creating Conditions That Matter, Elizabeth Witt, George Kuh, John Schuh, Jillian Kinzie Learner-Centered Teaching: Five Key Changes to Practice, MaryEllen Weimer Judy Eyben, Alberta Representative Residence Life Facilitator Lakeland College When I became a Resident Life Facilitator, my supervisor suggested that I attend a NWACUHO conference. It was a wonderful experience and I have attended every conference since. NWACUHO has helped me in my role as Residence Life Facilitator at Lakeland College. By attending conferences, I was able to network, share resources, learn new skills and of course have fun! I encourage you to become involved too. Enjoy the conference and don’t hesitate to ask questions!

Lawrence Lam British Columbia Provincial Representative. Residence Life Coordinator University of Victoria Hello and welcome to NWACUHO! I am excited to be representing beautiful British Columbia within our professional family! Being new to the region and to the profession, NWACUHO provided me countless opportunities for growth. Through First Friday Webinars, the Annual Conference and idea sharing with all the talented colleagues across the region, the Association has really helped me succeed in my endeavours. Over the past year, I have been able to give back to NWACUHO in my role as co-chair of the Drive-In Taskforce and I have really enjoyed the experience working closer to so many fantastic people.

PERCEPTION Blink: The Power of Thinking without Thinking, Malcolm Gladwell The Tipping Point: How Little Things Can Make a Big Difference, Malcolm Gladwell MENTORING Big Questions, Worthy Dreams: Mentoring Young Adults in Their Search for Meaning, Purpose, and Faith, Sharon Parks DIVERSITY What Makes Racial Diversity Work in Higher Education: Academic Leaders Describe Successful Models, F. Hale Multicultural Competence in Student Affairs (Jossey-Bass Higher and Adult Education Series), Raechele Pope, Amy Reynolds, John Miller The World Is Flat: A Brief History of the Twenty-First Century, Thomas L. Friedman Teaching for Diversity and Social Justice: A Sourcebook for Teachers and Trainers FINANCE Contemporary Financial Issues in Student Affairs: New Directions for Student Services #103), John Schuh Binge: What your college Student Won’t Tell You, Barrett Seaman FIRST YEAR EXPERIENCE Challenging and Supporting the First Year Student: A Handbook for Improving the First Year of College ORGANIZATIONAL BEHAVIOR Organizational Behavior: Foundations, Realities, and Challenges with CDROM and InfoTrac, Debra Nelson and James Campbell Rethinking Student Affairs Practice, Patrick Love and Sandra Estanek GOAL SETTING The Goal: A Process of Ongoing Improvement, Eliyahu M. Goldratt and Jeff Cox Who Moved My Cheese?: An Amazing Way to Deal with Change in Your Work and in Your Life, Spencer Johnson and Kenneth Blanchard

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LEGAL ISSUES Law of Higher Education: A Comprehensive Guide to Legal Implications of Administrative Decision Making, William Kaplan and Barbara Lee The Rights and Responsibilities of the Modern University: Who Assumes the Risks of College Life? Robert Bickle and Peter Lake LEADERSHIP The Leadership Challenge, James Kouzes and Barry Posner The 7 Habits of Highly Effective People, Stephen Covey Michelle Primley-Benton Washington Representative. Conduct & Compliance Specialist. University of Washington

GENERATIONAL Millennials Go To College, Neil Howe and William Strauss HISTORY American College and University: A History, Fredrick Rudolf COUNSELING Motivational Interviewing: Preparing People for Change, William Miller and Stephen Rollnick College of the Overwhelmed: The Campus Mental Health Crisis and What to Do about It, Richard Kadison and Thereasa DiGeronimo GENERAL STUDENT AFFAIRS BOOKS Student Development in College: Theory, Research, and Practice, Nancy Evans, DeAnna Forney, Florence Guito-Dibrito Handbook of Student Affairs Administration, Margaret Barr and Mary Desler Student Services: A Handbook for the Profession, 4th Edition, Susan Komives, Dudley Woodward Beginning Your Journey: A Guide for New Professionals in Student Affairs. M.J. Amey, L. M. Reesor, (Eds.)

I’m excited for the opportunity to serve on the NWACUHO Board. Over the past four years as a professional in the region, I have greatly valued the opportunities and experiences afforded by NWACUHO. As a new professional, attending and presenting at the annual conference provided valuable professional development, helped me to form new connections around the region and rekindled professional relationships forged during my undergraduate career. NWACUHO has continually improved the ways that members can engage with our organization, and with momentum behind us there are great opportunities to continue to do more.

COMMUNICATION Verbal Judo: The Gentle Art of Persuasion, George Thompson and Jerry Jenkins Mike Bowers, Historian. Area Coordinator. Eastern Washington University

Tips for a Successful Conference Experience 

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Read the conference agenda thoroughly, and select the sessions that will be most likely to improve your skills. Stay away from the sessions you could almost lead yourself, and "stretch" by hearing about topics you are not familiar with. Select with your fellow staff members so that you don’t overlap sessions and you can share what you learned with each other later. Ask a more veteran professional colleague to become your conference buddy, so you can share what you learn. This collaboration will bring special benefits when you talk about presentations that only one of you attended. Participate in the entire conference. You never know what good information you might miss by arriving late or leaving early. When you attend conference parties, realize that potential employers might observe your behavior. You are not really "off duty. Take every opportunity to talk with people--all sorts of people, including attendees, presenters, conference coordinators, exhibit vendors, and so on. Tactfully collect as many business cards as you can, so you can follow up with post cards, E-mails, etc. Become an active participant, asking questions and making comments. The topics will take on new life for you. Meet and thank individual who served on the conference planning committee. They deserve your compliments. Allow room in your luggage for the materials you collect during the conference. Not only will you gather things in sessions, but you will also pick up little trinkets from exhibitors and you will need space for those items. Wear comfortable shoes. Period.

Hello, NWACUHO! I’m going to be working all year to piece together an extensive account of our organization’s history. After attending my first NWACUHO annual conference last year, I started thinking of ways I could get involved and contribute to my profession and my regional organization. I hope that, as you get to learn more about the region and about the organization, you will want to make that same commitment as well!

NWACHUO NEW MEMBER HANDBOOK  Page 11


NWACUHO Enriching the Housing Profession .

Join us for NWACUHO 2013 in Tacoma, Washington! We invite you to experience the urban heart of the south Puget Sound region as the Department of Residence Life at the University of Puget Sound hosts the NWACUHO 2013 annual conference in Tacoma, Washington! Our conference theme, "Fusing Passion with Purpose," represents elements of the unique and special artistry, culture, nature, and industry that Tacoma has to offer. Mark your calendars for February 3-5, 2013 and prepare to fuse and share your own passion and purpose within our work!

Save the date — February 3—5, 2013


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