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the soundings the official nwacuho newsletter

northwest association of college and university housing officers


Walsh Construction Co. Building Smart • Building Green • Building Community Located in Washington & Oregon Walsh Construction Co. is a general contractor specializing in student housing, academic facilities, affordable mixed-use and multi-unit housing. Renovation, historic preservation and high-end resorts round out the Walsh portfolio. University of Washington Nordheim Court


executive committee President Elaine Ames Operations and Marketing Manager, UHNSP Central Washington University 400 E. University Way, MS 7513 Ellensburg, Washington 98926 509.963.1838

Treasurer Micheal Seraphin Coordintor of Purchasing Willamette University 900 State Street Salem, OR 97301 503.370.6055

President Elect Kelly Ammendolia Assistant Director of Residence Life University of Puget Sound 1500 N. Warner St. #1003 Tacoma, WA 98416-1003 253.879.3317

Secretary Jenni Chadick Assistant Director of Residence Life University of Puget Sound 1500 N. Warner St. #1003 Tacoma, WA 98416-1003 253.879.3317

Past President Steve Fitterer Director Residence Services Mount Royal University Alberta, Canada 403.440.6279

Newsletter Editor Andrew K. Rogers Residence Life Coordinator Seattle Pacific University 206.378.5290 Website Administrator Patrick Cunningham Application Developer University of Oregon 541.346.4281

Products and Services Coordinator Esther Gaines Area Coordinator Gonzaga University 502 East Boone, MSC 2515 Spokane, Washington 99258 509.313.4155

British Columbia Representative Lawrence Lam Residence Life Coordinator University of Victoria. PO Box 1700 STN CSC Victoria BC V8W 2Y2 250.853.3136

Alaska-Yukon Representative Maria Bonifacio Associate Director of Residence Life University of Alaska Anchorage 3700 Sharon Gagnon Lane, Anchorage, AK 99508 907.751.7448

Oregon Representative Erik T. Elordi Assistant Director of Family Housing & Conference Services Southern Oregon University 1250 Siskiyou Blvd. Ashland, OR 97520 541.552.6229

Alberta Representative Judy Eyben Res Life Facilitator Lakeland College 5707 College Drive,Vermilion, AB T9X 1T2 780.853.8480

Washington State Representative Michelle Primley Benton Administrator for North Campus/ Diversity Initiatives University of Washington Housing & Food Services 206.543.4862

the soundings the official nwacuho newsletter

northwest association of college and university housing officers

NWACUHO 2013 Information


Open Chairs on the Executive Board


CWU Welcomes a New Barto Hall


State and Provincial Updates


UBC’s Res Life Book Club


the soundings the official NWACUHO newsletters soundings editorial board The editorial board is comprised of volunteer members throughout the NWACUHO region. Duties include assisting in the development of an editorial schedule, submission of interest articles, and soliciting articles and feedback from the members of the association. If you are interested in being a member of the editorial board, please contact your state or provincial representative or the newsletter editor. editorial and submission policies Deadlines for publications are based on distribution needs, and therefore it is important that members honor the established deadlines. Material not received on time, or not used due to space limitations will be considered for use in the next issue. Because soundings is the official publication of an educational association and reflects the professional standards of its members, necessary revisions will be made to ensure publication quality. soundings also reserves the right to edit submissions for space requirements.   Authors bear full responsibility for references, quotations, and data accuracy of publications submissions. Authors also hold NWACUHO harmless from any liability resulting from publications of articles submitted for printing.   Be sure to clearly indicate the author(s) and institution(s) on all submissions. Permission is granted to reproduce portions of soundings’ contents with proper attribution and credit to soundings.   Advertisements in the soundings should not be considered an endorsement. For information on exhibitor advertising rates please contact: Esther Gaines, Product & Services Coordinator at or 509-313-4155. Please send all submissions (articles, letters to the association, updates from around the region, and announcements) to: Andrew Rogers, soundings editor at **Please attach articles using MS word document or type the submission into an email.


the soundings

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the soundings

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NWACUHO Soundings


Update By Elaine Ames NWACUHO President Without continual growth and progress, such words as improvement, achievement, and success have no meaning. - Benamin Franklin The core purposes of NWACUHO are to promote best practices, encourage professional development, foster the collaborative sharing of ideas, and examine future industry trends. We can experience and participate in all of the core purposes at the 2013 annual conference. The University of Puget Sound is the host for the conference at the Hotel Murano in Tacoma, WA on February 3 – 5, 2013. The theme “Fusing Passion with Purpose” will serve as an inspiration for programing and reflection throughout the conference. Your opportunity for two full days of outstanding keynote speakers and programs presented by your peers begins with the conference welcome on Sunday, February 3, 2013 at 4:30 p.m. We have two great keynote speakers for you to experience. Laura van Dernoot Lipsky, founder of The Trauma Stewardship Institute and author of Trauma Stewardship: An Everyday Guide to Care for Self While Caring for Others, will discuss with us


her philosophy of transforming trauma, suffering and crisis in a healthy and sustainable way. She will have some of her work available for you to purchase as well. Mike Segawa is Dean of Students and Vice President for Student Affairs at the University of Puget Sound. As a past president of NWACUHO and a former director of housing, he will share with us how the passion for his work and people led him to his current position. He will be discussing how to find purpose in our work and build relationships. There is a call for program proposals as well. Are you wondering if you should submit one? Please do. The best conference program is one in which there are a variety of topics with all areas of housing represented - whether you are a new or senior level housing professional or whether your area is facilities, operations, budget or residence life - this is an opportunity for all of us to share our ideas, successes, and perhaps even the failures, as lessons are learned equally in failure as well as success.

the soundings

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“Fusing Passion with Purpose” About Our Theme: Tacoma, Washington is home to the Tacoma Glass Museum and native Dale Chihuly, whose famous glass art is infused throughout the culture of the city. To create glass art you need fire and heat—in our work, we need passion to fuel our sense of purpose and see our goals come to fruition. This theme emphasizes and celebrates the passion that drives our purpose! At the 2013 conference, we are excited for you to share your passion and purpose!

The conference is about having fun too.

The University of Puget Sound has planned several pre-conference activities for your enjoyment: Mt. Rainier – This is a beautiful national park located only 60 miles from downtown and is open year round with only a $15 per vehicle fee. There are several winter activities from snow-shoe walks to sledding. Golf at Chambers Bay – Home of the 2015 U. S. Open, it is only 10 miles from Hotel Murano. Overlooking Puget Sound, this beautiful location also offers great running/walking trail that follow the hilly three mile perimeter of the golf course, and is a great and free way to enjoy the beauty. Tacoma Glass Blowing Studio – Create your very own piece of art just steps from the Hotel Murano. With a pre-arranged special rate for NWAUCHO attendees, what better way to explore the art of glass blowing? Coffee Tasting – For all of you coffee lovers, here is an opportunity to enjoy and experience different flavors and blends from ‘Bluebeard’ which has topped several of the “best of” lists. Along with the countless hours of preparation by the host committee, the executive board has also been very intentional in our decisions and negotiations to keep the cost as low as possible for the conference. We wish to be affordable to as many members as possible. The executive board and planning committee at the University of Puget Sound


About Tacoma: Tacoma, known as the City of Destiny, is Washington State’s third-largest city, with approximately 199,800 residents. Located at the foot of Mount Rainier and along the shores of Commencement Bay in Washington state, Tacoma is recognized as a livable and progressive international city. The city was incorporated in 1884 and has grown from its historical roots as a home of sawmills and a bustling port that exported goods around the world. It is known now as a center for international exports, the arts and healthy, affordable living.

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NWACUHO Soundings

NWACUHO 2013 Conference

Fun Facts About Tacoma • Dale Chihuly, who is internationally renowned for his glass art, was born and raised in Tacoma, and is a graduate of the University of Puget Sound. • Gary Larson, creator of “The Far Side” comic, grew up in a blue-collar household in Tacoma.

About Travel and Lodging Specific details about travel and hotel accommodations are available on NWACUHO’s website. Hotel room reservations must be made by January 21, 2013 to secure the conference rate. Alaska Airlines has provided NWACUHO attendees flying into Seattle-Tacoma International Airport with a discount off airfare. Parking is available onsite at the hotel for a daily rate.

• Singer and actor Bing Crosby (1903 - 1977) was born in Tacoma. • Tacoma is home to the landmark Stadium High School featured in the movie Ten Things I Hate About You. • Brown & Haley’s Almond Roca candy was first made in Tacoma. • The first Tacoma Narrows suspension bridge, the Galloping

About the Hotel Murano Centrally located in the heart of downtown Tacoma, the beautiful Hotel Murano is just blocks from some of the best restaurants, shopping venues, and world famous sightseeing in the city. Voted number six on the Condé Nast Traveler’s Reader’s Choice list, the Murano is a luxury hotel with a modern design, excellent customer service and dining, and all the comforts of home! It houses a worldclass collection of glass art that stands up to the country’s finest. Each floor of guest rooms features a different glass art theme, artist, and piece.

Gertie, collapsed due to windinduced vibrations on Nov. 7, 1940, after just a few weeks of operation. • Union Station, built in 1911, began as the western terminus of the Northern Pacific Railroad. The landmark depot was designed by Reed & Stem, the same architects who created New York’s Grand Central Station.


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Conference Opportunities by: Kelly Ammendolia President-Elect and Conference Host Committee Chair CALL FOR PROGRAMS

NWACUHO is looking to offer a breadth of programs at the 2013 conference and we need your help! Whether you’re a new or seasoned professional working in residence life, operations, facilities, etc., we know you have valuable insights and experience to share! Submit your proposal to present at the annual conference by December 1, 2012 via NWACUHO’s website. Our conference theme is Fusing Passion with Purpose and we hope this theme will spark your creativity when you think about the content and delivery of your program session.


Scholarships help make attendance at the annual conference possible for graduate students and new professionals within their first three years of professional experience who are pursuing careers in housing and residence life. The New Professional Scholarships and Vennie Gore Scholarship provide varying levels of financial assistance toward conference attendance in the form of registration fee waivers, travel reimbursements, and lodging. If you are eligible to receive one of these scholarships, or if you know someone who is deserving of this recognition and assistance, please apply/nominate! More information and application materials are available on NWACUHO’s website. Deadline for submission is November 1, 2012.


One of the best ways to get involved in our association is to volunteer during the annual conference. What a wonderful way to get to know regional colleagues and give back! Registration for the annual conference will go live on NWACUHO’s website on October 22, 2012. When you register online, you will have the option to express interest in volunteering—please do! Conferences run smoothly thanks to members like you, who generously give their time and energy to helping behind the scenes. If you do indicate that you would like to volunteer at the conference, the volunteer coordinator will email you in December or January to provide you with more information. Thank you in advance for your help!


During the annual conference, new professionals who have been in the field for one to three years are invited to participate in this collegial competition. Participants will be teamed up with colleagues from other institutions to work through a higher education/ housing scenario. Each team will present their response to the scenario in front of a panel of senior housing officers. More information about this excellent professional development opportunity will be announced at the conference!


This event occurs just before the opening reception on Sunday of the conference. If you are a new professional or simply new to the northwest region, join us for an informal and fun networking opportunity! Meet other “new” colleagues from around the region, learn more about NWACUHO, and get your bearings before the conference officially kicks off! See you there!


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NWACUHO Soundings

Open Chairs The available positions on the 2013 – 2014 NWACUHO Board of Directors by Steve Fitterer, Past President

Letters of Interest / Nominations Due: November 23, 2012 Happy Fall everyone!! It’s hard to believe but we are approximately 4 months away from Tacoma 2013 and it’s time to start thinking about getting involved on the Board. There are six positions open this year on the NWACUHO Board of Directors. Becoming a Board member is an excellent opportunity for anyone that is looking to expand upon his or her professional roles and fantastic way to give to the region. Nominees for positions on the Board of Directors must be employed at a member institution, have demonstrated a commitment to the mission and purposes of Northwest Association of College and University Housing Officers, have the fiscal support of their host institution, and must have expertise in areas relevant to the needs of the organization. Positions take office at the closing 10

of the annual conference in February 2013. Some of the specific responsibilities are listed below. For more information, contact one of the current Board members, review the NWACUHO By-Laws on our website, or get in touch with Past President Steve Fitterer at sfitterer@ or 403.440.6279. Meeting Information: • The Board of Directors meets in person 3 times a year, typically in February, May, and October. • The May and October meetings typically begin on the first day at 1:00 p.m. continue throughout the following day, and wrap up around noon on the third day. There is a meeting tied to the annual conference in February and for this meeting we start on Friday night, meet most of the day Saturday, and finish up on Sunday morning.

• Dinner costs are covered during the meetings and breakfast and lunch on the full meeting day is also covered, other meals are considered “on your own.” • Flights and or other modes of transportation are taken care of by each individual and their home institution. For members who are having difficulty covering the cost due to issues around budgets, the Board may be able to assist in funding costs of travel. • Hotel is covered during the fall and spring meeting, but during the conference it is up to your institution to cover your hotel costs. • Agendas are developed by the President, with input from ALL members of the Board and sent out prior to the meeting.

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AVAILABLE POSITIONS President Elect (1 year term, 3 year commitment, elected) The President-Elect is a one year term position on a three year track towards providing primary leadership for the association. As President-Elect, the incumbent is primarily responsible for the conference program and working with the host committee on the development of the year’s conference. Additionally, the President-Elect represents NWACUHO at the annual ACUHO-I Conference. The President-Elect transitions to become the Association President in his/her second year of service with the Executive Board, and then Past-President in his/her third year. The position is elected by the Association’s membership. Treasurer (3-year term, elected) The Treasurer is primarily responsible for providing fiscal guidance and advice to the organization and managing all on-going NWACUHO financial transactions and associated record keeping functions. The treasurer prepares various reports on an ongoing or as-needed basis including Quarterly and Annual Financial Reports and the Annual Proposed Operating Budget as well as coordinating membership dues. The position is for a 3-year term, and is elected by the Association’s membership. Newsletter Editor (2-year term, elected) The Newsletter Editor is primarily responsible for overseeing all production elements of the NWACUHO Newsletter “Soundings” which is published four times per year. Duties include coordination of newsletter production timelines, layout editorial functions and distribution. The position is for a 2-year term, and is elected by the Association’s membership Website Administrator (3-year term, elected) The Website Administrator is responsible for providing continuous design and informational updates and additions to the NWACUHO website; creating a website that is informative and comprehensive, navigationally easy and intuitive to use; managing the NWACUHO website; and implementing NWACUHO’s plan for internet service to the Association. The position is for a 3-year term, and is elected by the Association’s membership. State and Provincial Representatives: Alberta, Alaska, and Oregon (2 year term, appointed) The State & Provincial Representatives act as a liaison to members in their respective state or province, and work to represent the concerns and voice of the Association’s membership. Representatives also work closely with the President-Elect on the annual conference program. The positions are appointed by the Board for a 2-year term. If you are interested in any of the above positions, or in nominating a colleague for one of these opportunities, please submit the following to by November 23, 2012: • A one page nomination statement and summary of experience for distribution to the association’s membership. • A letter of support of your involvement from your institution’s Chief Housing Officer or immediate supervisor.


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NWACUHO Soundings

NWACUHO Awards NWACUHO is currently seeking nominations for four annual awards. Nominations Due: December 7, 2012 Nomination Process for all awards: Please submit a one to two page letter of nomination describing the contributions of the NWACUHO member and the award that the member is being nominated for no later than December 7, 2012. The NWACUHO Board of Directors will select the award winner. Submit nominations to Steve Fitterer, Past President at Roger Frichette Excellence in Service Award Roger Frichette was one of the founding members of NWACUHO and served as the region’s first President in 1978 and held the position for a second year in 1979. The Roger Frichette Excellence in Service Award is designed to acknowledge the ongoing contributions of a professional in the NWACUHO region. The award will be given to a person who during the past year has demonstrated outstanding service to the region or at the national or international level. The David B. Stephen Award The prestigious David B. Stephen Award recognizes a member of NWACUHO who, over their years of service, has provided outstanding contributions to our association. David B. Stephen served this organization as President, Newsletter Editor, and initiator of the Northwest Training Institute and in many other capacities during his tenure in the Northwest. Through this award, we wish to honor those who have contributed to NWACUHO with the same kind of spirit. Kay Rich Lifetime Achievement Award Kay Rich was a pillar and mentor within NWACUHO for many years and served as the President in 1992. The Kay Rich Award acknowledges the contributions that individual housing professionals within our region have made as leaders and mentors throughout the course of their careers, whether at NWACUHO regional institutions or elsewhere. This is the highest honor that NWACUHO bestows. Housing Operations Award This award recognizes a member of NWACUHO for outstanding service in the housing operations areas during the past year (conference to conference). This award will be given to a person or team who has contributed best practices in their professional area. Special consideration will be given to those who have participated within the NWACUHO region through conferences, newsletter submissions, committee involvement, and other regional activities and events. This award is intended to recognize work outside of the traditional residence life arena. 12

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Past Recipients


Roger Frichette Excellence in Service Past Recipients include: 2012: Michelle Primley Benton 2011: Clive Pursehouse 2010: Holsag Canada 2009: Shane Detweiler 2008: Tina Fuchs 2005: Lyle Morse 2004: Dave Dettman 2002: Vennie Gore 2001: LA Amburgy 2012 Roger Frichette Excellence in Service Recipient Michelle Primley Benton

The David B. Stephen Award Past Recipients include: 2012: Richard DeShields 2011: Shelly Clark & Matt Lamsma 2010: Dan Larson 2009: Timi Tullis 2008: Cyndi Spear 2007: Sandi Schoonover 2006: Terri Tower 2005: Vennie Gore 2004: Michael Eyster 2003: no award given 2002: Dave Dettman 2001: Lyle Morse

2012 David B. Stephen Award Recipient Richard DeShields (left)

2000: Phil Campbell 1999: Peter Rosenberg 1998: Geoff Ward 1997: Tina Fuchs 1996: Jerry Kruse 1995: Kay Rich 1994: Mary Risebrough 1993: Mike Segawa 1992: Lauralee Hagen 1991: Chuck Cleveland 1990: David B. Stephen

Kay Rich Lifetime Achievement Award Recipients include: 2012: Roger Frichette 2011: Pam Schreiber 2010: Bob Tattershall 2009: Cindy Empey 2008: Michael Daughtery 2006: Jerry Kruse 2005: H.P. Barnhart and M. Edward Bryan 2003: Kay Rich 2012 Kay Rich Lifetime Achievement Award Recipient Roger Frichette

Housing Operations Award Past Recipients include:

2012: Ron Ewanchuk- Facilities Coordinator, Tenant Services, MacEwan University, Edmonton, Alberta, Canada 2011: Peggy Duncan, Kathryn Magura, Gordon Stratton, Oregon State University for their work on 2010: Elaine Ames, Operations & Marketing Manager, Central Washington University


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NWACUHO Soundings

Barto Rises

The Rebirth of a CWU Landmark

By BARB OWENS, Ellensburg Daily Record staff writer During a ceremony Friday to mark the grand opening of Barto Hall, Central Washington University’s newest residence hall, CWU President James Gaudino took a poll of the audience. “How many of you lived in a residence hall, or as we called them a dorm, sometime in your life?” he said. Several hands in the room went up. “How many lived in one as nice as this?” Gaudino said, as most of the hands went down. “This is an absolute wonderful facility,” Gaudino said. The old Barto Hall, which was built in 1962, housed 200 students. It was demolished to make way for the new, $34.5 million, four-story residence hall which opened to students in September. It has more than 360 beds and is more than double the size of the old building. Gaudino said when alumni return to campus, they usually ask about their favorite faculty members and programs, but not before asking about their residence halls. “That’s really where their heart is because that’s where they spent so much of their time,” Gaudino said. The new Barto Hall has classroom-like environments, faculty offices, multiple study lounges and is home to CWU’s Douglas Honors College.


Wireless internet in rooms and lounges Coed by random rooms Shared rooms ADA accessible Connection Card access to hall Connection Card option in using laundry facilities Large lounges for social gatherings Multi-purposes rooms


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Green Features at CWU’s New Barto Hall Central Washington University employed the team of Studio Meng Strazzara and Niles Bolton Associates, Inc., to design a home away from home that would set new standards for CWU residence hall environmental stewardship and energy efficiency. Barto is targeted to be CWU’S first LEED HOMES-MID-RISE PLATINUM Certification—exceeding building code standards. Sustainable features include: ALTERNATIVE ENERGY: On the roof of New Barto Hall, CWU’s largest array of roof mounted solar photovoltaic panels will generate enough power to light the New Barto Hall for three months. The adjacent solar hot water collectors will save enough energy to supply power to three homes for a year. ENERGY EFFICIENCY: The high-performance building envelope and mechanical systems combine to save a projected 28 percent in annual electric and gas costs.

Old Barto

WATER USE REDUCTION: All plumbing fixtures are water conserving and provide a 21 percent reduction in water usage for the building. WASTE MANAGEMENT: By recycling, reusing, and salvaging materials, we are diverting between 70 to 75 percent of construction and demolition waste from the landfill. LOCAL AND REGIONAL MATERIALS: Using locally manufactured materials helps reduce the environmental impacts from transportation.

New Barto

RECYCLED MATERIALS: Carpet, linoleum, plastic laminate, ceramic tile, metal decking, fiber cement siding, metal siding, and metal roof panel are all high in recycled content. AIR QUALITY: Each living unit is fresh air ducted with high efficiency air filters to promote good air quality. LOW-EMITTING MATERIALS: Indoor air contaminants are reduced by using carpets, paints, coatings, sealants, and adhesives that meet low VOC (Volatile Organic Compound) standards. GREEN DASHBOARD: An advanced green dashboard software package tracks all features of the building, as well as shows carbon footprint reductions.


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NWACUHO Soundings


state and provincial updates

Prince WIlliam Sound Community College Submitted by: Ronnie Houchin Student housing continues to grow at

Last Frontier Theatre Conference and

PWSCC is looking to increase our

Prince William Sound Community College.

continuing relationships with businesses

commitment to Alaska’s Native and rural

This past summer, we saw a marked

and organizations throughout the state of

student populations through the creation

increase in both the number of students

Alaska and beyond.

of a Native and Rural Student Center

staying on campus as they continued their

This year, occupancy is well above last

which would offer specific outreach and

studies during the summer, as well as in

year’s levels and our increased revenue is

programming for students residing in the

conference and guest housing revenue.

being used to purchase new mattresses

residence halls.

Summer revenue nearly doubled over 2011

and give our residence halls exteriors a

thanks in part to the nationally-recognized

new coat of paint. As the year progresses,

University of Alaska Anchorage Submitted by: Maria Bonifacio UAA Housing, Conferencing and Dining

in a two day workshop with Dr. Culp.

fresh bread and about a dozen fruits and

Services, working with Residence Life

Healthy eating on campus will become

vegetables such as apples, oranges,

has started a green initiative for our “to-

much easier this week as UAA launches


go” containers for our dining area. We

the new Commons Market on Thursday.

tomatoes, potatoes, onions and zucchini.

are using new plastic, sustainable to- go

The store will be open from 4 p.m.-7 p.m.

All of the items will be stocked from Dining

boxes, which were created as a part of

in front of Bear Necessities in Gorsuch

Services and any unsold items will be

UAA’s sustainability program. Students

Commons offering fruits, vegetables and

returned to inventory to avoid waste.

who live in the Residence Halls and

fresh bread for students.




“I wanted it affordable and I wanted as

apartments received a new box in their

The program was created by Bob

room when they checked in. If they are

McDonnell, director of UAA Business

McDonnell said.

eating in the dining area and would like

Services, after he noticed that students

requests we may be able to expand a little

to take their meal to go, they simply need

were renting cars at Parking Services to


to bring their new container with them to

drive to the grocery store and buy produce.

Students will be able to pay for their

the dining area. Once they swipe for their

He then approached Seawolf Dining about

groceries inside the Bear Necessities

meal, they are given a new sterilized to go

the possibility of offering basic grocery

convenience store using cash, credit or a

container, which they replace with the one

items on campus.

Wolf Card.

they brought from their room.

much choice for students as possible,” “If we get special

“I thought, we have a full kitchen. We

“We’re going to be offering fresh fruits

As far as Residence Life goes, we

have a bakery crew that comes in and

and vegetables kind of like a regular Fred

are just plugging away with different

works all night. What if we had some kind

Meyer market,” said Amy Neill, assistant

initiatives and projects. We just met with

of market where we could offer students

general manager at Seawolf Dining. “We

nationally recognized educator, author,

that were living in the apartments a way

wanted to try to offer more healthy stuff



to get at least some of their food and not

and a variety of products for the students.”

creating a Culture of Evidence at UAA.

have the hassle of driving?” McDonnell

Representatives from all over Student





Affairs and Enrollment Services took part


The Commons Market will provide

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Mount Royal University Submitted by: Brianna McElroy Here at MRU we had a wonderful summer

partners who are trained as instructors in

department. Students showed their school

and we experienced higher than usual

this course. This seemed to be a positive

pride by taking part in a 4km or 8km walk/

numbers for our conference season. Our

addition to our program and will continue

run and getting blasted with paint along the

summer was packed, but the beautiful

to explore how to increase awareness and

way. As well, all proceeds raised benefited

weather and the energy around the city

training in this area.

the Calgary and Area United Way. Last, but

was exciting as the 100th annual Calgary

Move in day for our residence went

not least, several of our student leaders are

Stampede took place. Along with that,

extremely well and the fall semester has

getting ready to partake in the 23rd annual

we welcomed Natasha Rogers to the

gotten off to a great start. We had record

LEAD conference that will take place

Residence Life Team as our newest

numbers at our welcome week events and

October 19th – 21st in Nordegg, Alberta



this past weekend we had a fantastic event

where they will spend the weekend learning

has worked at several institutions across

on campus that brought out large numbers

and connecting with others from British

Canada as well as some experience

of residence students to participate in

Columbia, Alberta and Saskatchewan. We

working with post secondary students in

the first ever ‘Colour U Blue’ walk and

have a busy semester ahead, but we are

Europe. We are very excited to have her

run organized by our campus recreation

looking forward to it!



join the team here at MRU. This year we had a very strong training program for our student staff. Campus wide, Mount Royal is focusing on Mental Health awareness and programming. We had all of our RAs complete the Mental Health First Aid program that was run by campus The painted contestants of Mount Royal University’s first ever “Color U Blue” walk and run.

Lakeland College Submitted by: Colleen Symes

The last time she was at Lakeland

university near her home and another

College, Ruby-Rae Rogawski was

college in Alberta. Neither felt right to her.

fighting fires, driving tractors and

“I looked at Lakeland College once again

vaccinating pigs.

and decided to enrol,” says Ruby-Rae.

It was 2008 and she was a 13-year-old

She’s also enrolled Sydney, her Border

competing in the YTV television series In

Collie, in the college’s Stockdog Club.

Real Life. The Fort Langley, BC, resident

But that’s not all she has planned. “I’m

was one of 18 youth from across Canada

also going to join the Outdoor Recreation

tackling real life jobs throughout North

Club at Lakeland. It looks like fun,” says

America. They fought fires and farmed

the 17-year-old, who still loves tackling

at Lakeland College’s Vermilion campus,

new adventures.

auto raced in Georgia, performed stunts

As the winner of In Real Life, she

in Hollywood, and served as adventure guides in British Columbia. Ruby-Rae shone in the competition, eventually earning the “In Real Life Champion” title. This fall, Ruby-Rae returned to Lakeland College as a full-time student in the Wildlife and Fisheries Conservation program at the Vermilion campus. “When we came to Lakeland College in 2008 for the show, I fell in love with


Ruby-Rae Rogawski, “In Real Life” star, returns to Lakeland College for studies.

the town and the college. We lived in residence for a week and the atmosphere was great. I had just finished Grade 8 and I hadn’t thought of any college options at that time, but I loved what I saw at Lakeland,” recalls Ruby-Rae. Last year, while completing her Grade

received a $15,000 RESP. However, she won’t have to dip into those funds for a while given that she received a $3,500 Academic Excellence Scholarship from Lakeland College because of her Grade 11 average of 96.6 per cent. To learn more about In Real Life, visit

12, she applied and was accepted to a

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NWACUHO Soundings Red Deer College Submitted by: Tim Siemens New Announcements On September 19th Red Deer College

were formed from RDC staff and faculty

firm he founded that focuses on assisting

who sought input from more than 800

organizations with the development and


central Albertans about what the strategic

execution of strategic planning processes,

Strategic Plan. Entitled A Learner-Centred

direction of RDC should be over the

as well as strong governance practices.

Future, the plan was first presented

next five years. “RDC will no longer be

He has been focused over the last few

to faculty and staff by RDC President

Alberta’s best kept secret,” notes Ward.


and CEO Joel Ward. “We listened very

“We have always strived to deliver the best

Access Prosperity, an RDC partner whose

closely to our community both within

education possible and this plan ensures

mandate is to bring business investment

RDC and throughout central Alberta and

that we remain on that course and will be

to Central Alberta and support local

have responded to the passionate and

the post-secondary institution of choice for

businesses looking to expand beyond our

insightful input from so many who care


region. Prior to these roles, he was Vice








about the future of the College,” says

Staffing Changes

President of Corporate Affairs before being

Ward. “The RDC of 2017 will continue to

RDC is pleased to announce that

named Vice President of Governance and

serve our learners by offering expanded

Darcy Mykytyshyn has been named

Strategy at Community Credit Union (now

programming including more degrees.

as the new Dean of the Donald School

Servus Credit Union).

Leadership, excellence and innovation

of Business effective October 1, 2012.

from Mykytyshyn’s valuable experience

will be the hallmarks of how we operate

Mykytyshyn brings a unique blend of

in team management and long-term

in delivering relevant programs leading

leadership and management experience

corporate strategy.

to careers, and personal growth for our

into his new role as Dean. With 20 years

Lastly, RDC Residence would like to


of experience working as an entrepreneur,

welcome Amanda Carritt as our new

with entrepreneurs and in corporate

Administrative Assistant. Amanda has

through a unique collaborative process



been a very welcome addition to our

that brought together key stakeholders

consistently demonstrated commitment

office staff. She graduated from the

across all College departments and

to central Alberta through numerous

RDC Business Administration program in

divisions to give input, reflecting the

volunteer leadership roles.

2009, and is now taking her Bachelor of

The five-year plan was developed



diversity and viewpoints of RDC. Then,

Mykytyshyn has served as President

starting last December, twenty groups

and CEO of Strategy in Action, a consulting

RDC will benefit

Management degree through Athabasca University.

British Columbia University of British Columbia - Vancouver Submitted by: Lawrence Lam Staffing Changes: It is with mixed emotions that we say

included a session facilitated by the


Victoria Restorative Justice Society about

Our substance-free, quiet living and

goodbye to Zoe Woods, Coordinator

framing conduct follow up in a restorative

academic engagement themes & interest-

of Community Development & Student


based communities moved to Ring Road

Leadership. Zoe has accepted a position


Hall this year. We have seen a big positive

at Simon Fraser University. We wish her

Residence Services has partnered

change in the culture and demographics of

all the best in her new adventures!

with Life Coach/Advisor Roslyn Gaetz

this building!

Residence Services also welcomed 2

from the Resource Centre for Students

We are currently wrapping up a

new members to the professional team

with a Disability to facilitate leadership

very successful 6 weeks of orientation.

over the summer. Dalia Gonzalez is

development sessions in our Leadership

Themes included: Week of Wellness,

our new Business Officer, and Daphne

& Civic Engagement Themed Community.

SHAG (Sexual Health & Guidance) Week,

Andrews is our new Conference Manager.

Students who attend these sessions, as

and Academic Success Week.

Training Additions:

well as a service project in second term

New staff training sessions this year


will be awarded with an achievement

fall 2012


University of the Fraser Valley Submitted by: Junelle Mah Staffing Changes: UFV is going through a potential re-


conference. Congratulations, Whitney!

conference in Alberta in October.

Professional Development Initatives:

Issues Our Institution has faced:

vamping of our Resident Assistant job

Whitney Fordham is attending the

position and recruitment for 2013/14. Stay

ACUHO-I Business Operations conference

inspections of Residence for Bed Bugs.

tuned for more information!

in New Mexico in October.

Process is conducted each semester and


Junelle Mah is attending her mandatory

Success with our regular canine

has helped reduce the impact of bugs in

Whitney Fordham, UFV’s Housing

residency as part of her Masters in

our residence. Process is also starting to

Assistant-Student Accommodation’s

Professional Communication with Royal

become normalized as we educate our

won the ACUHO-I Business Operations

Roads University in October.

community on smart travelling, detection,

New Delegate Award to attend the Fall ACUHO-I Business Operations


Tracey Mason-Innes will be supervising


our Resident Assistants at the RLPA LEAD

Oregon State University After a competitive national search Jill Childress has accepted the position to be the new Assistant Director of Student Conduct within Residential Education at Oregon State University. Previously Jill served as the Residence Director of Weatherford Hall at OSU. Jill will be an outstanding addition to our Res Ed leadership team and we are excited to have her serve in this new capacity!

Southern Oregon University Progress on the North Campus Village

Intern this summer. Zach worked with our

is ahead of schedule! The 702 bed

summer residents, front desk operations,

residential complex and Dining Commons

and customer service.

will open in the fall of 2013. You can

With the start of the year, we had over

chairpersons. We have updated our community development model to include revisions of educational and passive programming

view progress on construction on our

300 students attend our Area Council

requirements, and have instituted the new

construction blog:

elections last week, which is the most in

term “community builder” to include those


at least 5 years. Our RHA constitution was

spontaneous interactions that require

drastically overhauled at the end of last

little planning but have a large impact on

Santos, a graduate student from the

We had the pleasure of hosting Zach

year and resulted in four revised executive


University of Arizona, as an ACUHO-I

board positions and three new committee

Willamette University Willamette University’s Office of Residence Life has had a number of changes. Elizabeth Trayner started as the new Director of Residence Life as of June 1 and is excited to be returning to the Northwest. Most recently she was serving as Assistant Director for Staff Development and Diversity at the University of Southern California. Prior to that she had been at Occidental College, California State University, Chico and the University of South Dakota. Also joining the team is Janae Brewster as Area Coordinator for the Eastside. She had been at a fellow NWACUHO institution, Washington State University. Starting just this past August, Lori Johnson joined us as the Associate Director of Residence Life


and Chief Conduct Officer. Lori has been at various institutions around the country, but most recently comes to us from Central Washington University. Jess Varga has moved over to lead the Kaneko Commons as the Coordinator for that area. Chris Toutain and Heather Coakley are remaining in their current areas. Tori Ruiz continues in her role as Office Coordinator and a wonderful asset to the office. We had two summer ACUHO-I interns Katie Hellman of Bowling Green and Amy Collinsworth of University of Tennessee. Residential Services has maintained the same staff - Cheryl Todd as Director, Micheal Seraphin as Associate Director, and Patty Schomaker as Residential

Services Support Specialist. We officially opened the academic year on Thursday, August 23rd when we welcomed over 600 new first year and transfer students to campus. Facing some initial housing challenges, we turned two floors in University Apartments to Sophomore student housing. We will continue to explore this as an on-going living community beyond this academic year. We also welcomed back one of our Fraternities (Sigma Alpha Epsilon) to having a residential footprint. As the semester progresses we are working on housing selection for next academic year and placement of our returning students from abroad for Spring Semester,

fall 2012

NWACUHO Soundings

Washington Central Washington University Submitted by: Jenna Hyatt On September 1,

Products and Services Coordinator from

Tacoma, WA. She intended to be a music


education major so she could go back and share the arts with the youth of Tacoma,

2012 Ian Miller was hired as the new Assistant Director of Residence Life at Central Washington University. Prior to being hired, Ian worked as a Residence Hall Coordinator at CWU for the past 4 and half years. Earning a Master’s of Professional Accountancy from the College of Business at Central Washington University, Ian has spent 10 proud years as a Wildcat. Ian has also worked with CWU’s Orientation and First Year Experience (FYE) Programs which include Wildcat Day, Discover Orientation, Wildcat Welcome Weekend,

really wanted to do. Col’Lette immediately

a small town here

got involved with her campus Residence

in Washington.

Hall Association and was the only member

She was a first

of her residence hall to participate. In the

generation college

spring of her first year, Col’Lette was hired

student attending

as a resident assistant and has never

Central Washington

left University Housing & New Student

University and

Programs. When she was in her second

just obtained her

year of college, Col’Lette saw the impact had a hand in. It was at this point Col’Lette

Rebecca served as a Resident Assistant

decided Student Affairs was what she

and a Residence Hall Manager. Rebecca

wanted to be in.

will be serving as the new Residence Hall Coordinator for the North Campus Area.

In her time as an undergraduate, Col’Lette wore many hats within UH & NSP including: residence hall manager,

with several including Education, Douglas Honors College, Science Talent Expansion

As a brand new

orientation leader, a member of the alpha

professional in the

cohort of careers in student affairs, active

Student Affairs field,

member of NRHH and the Vice President

Col’Lette Gauvin has

of Recognition for NRHH.

had an interesting

Program, Music, Aviation, and Asian Pacific Islander America Program. Ian continues to work to strengthen the relationships between faculty and students outside the classroom and develop cocurricular programs.

Col’Lette graduated from CWU with a

journey in becoming

Bachelors of Science in Family Studies

a Residence Hall

and minors in Administrative Management

Coordinator at

and Sociology. She is excited to start

Central Washington

getting involved with NWACUHO and all


the opportunities this region has to offer.

Col’Lette started her undergraduate career at CWU as a first generation college student from

NWACUHO Facebook Page

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NWACUHO on Linkedin

Search for “NWACUHO” under Groups and ask to join. You can share photos, engage in discussions, or connect with friends from the region.

We have a blog where you can post your thoughts and comments on various topics from the Soundings to next year’s annual conference.


York, but grew up in

Administrative Management. At Central,

learning communities having experience

the NWACUHO Executive Board as the

then became unsure if that’s what she

and development of her students that she

Ian also brings a passion for living

having recently served two years on

WA. That was until she got to CWU and

was born in New

degree in Family Studies with a minor in

and The 1st 6 Weeks.

Ian is also no stranger to NWACUHO,

Rebecca Richards

Follow the latest trends and institutional updates on Twitter with other professionals from the region. Go to NWACUHO to get started.

It’s Facebook, but for professionals. Check out all the professional connections you can find by linking into the NWACUHO profile.

fall 2012


Eastern Washington University Submitted by: Mike Bowers Staffing Changes: We’ve started the 2012-13 school year

Traditions: Our second-annual Movers and Shakers

an unprecedented number of mutual roommate requests.

with a full Area Coordinator/Residential

move-in initiative was an overwhelming

Life Coordinator staff. Sharlie Corcoran,

success, as we had over 140 faculty, staff,

implementing StarRez as our new housing

who was previously in charge of family

and students volunteer to help students

management system. The plan is to have

and graduate housing, recently started

move into the residence halls. Our new

this fully implemented by early 2013.

a position at Gonzaga University. We’re

students and their families commented

in the process of evaluating long-term

on how impressed they were with the

Laundry to implement Laundry Alert in one

staffing needs to determine how to move

quickness of the move-in process.

of our halls, a system which alerts students

forward. Facilities/Construction:

Our annual House Calls event will be

We are also in the process of

We’ve also worked with Hainsworth

by text when their laundry is complete. If

held Wednesday, October 24. This is

all goes well, our plan is to implement this

an event where faculty and staff visit the

in other halls moving forward.

progress, and our fall 2013 projection is

residence halls and go to students’ rooms

Professional Development:

still on target!

to gather feedback on the residential

Our 350-bed facility is making great

We also completed a number of

Our staff recently read Shawn

experience. This will be the ninth year of

Achor’s The Happiness Advantage as a

projects, including hall office renovations,

the program.

department, and we also presented on it to

bathroom renovations, and furniture work.


the student staff. The staff found many of

The students are already speaking very

Our first year with RoomSync was an

these concepts to be useful and helpful for

positively about the new changes.

overwhelming success, as we received

their everyday lives.

Gonzaga is having a great fall semester!

Rasmussen and Justin Garcia) who are

was conference themed which had

For the first time in years we haven’t had

bringing some great new ideas to the

students creating banners in their hall

to put students in a hotel or in lounges, but

program which the students are excited

councils, wearing matching RHA shirts,

were able to house all of our students in

about and have a new energy around

and going to programming sessions. LLC

our wonderful residence halls. This has

recognition. RHA decided to do its first

are starting to make a name on campus

allowed us to use our space and build

ever fall overnight retreat/training which

and the work of the staff (Matt Lamsma,

community in the way that our halls were

had a higher turnout then the half-day

Joey Sammut, and Chris Doll) is giving

designed to do which has a had a great

trainings in the past have had and got

students an amazing way to experience

effect on our communities. Our NRHH

students excited about being involved in

the mission of Gonzaga more fully through

has brought on two new advisors (Rachel

RHA and their hall councils. The retreat

their living experience.

Gonzaga University Submitted by: Esther Gaines

Seattle Pacific University Submitted by: Andrew Rogers Staffing Changes:

role as Director of Residence Life at SPU.

Life Coordinators this year. Katelyn Scott,

SPU warmly welcomed the arrival

We thank her for all her accomplishments

a graduate from Duke University, is now

of Dr. Daniel Martin, the new President

and initiatives she accomplished in her

serving the residents of Ashton Hall.

of the University, on July 1st. Dr. Martin

role. We wish her and family well as they

Katelyn staff and coworkers love her

has jumped right in, getting started on

embark on the new chapter in their life.

sincerity, joy and warmth. Over in Campus

restructuring the university to a provost

Leigh Hopkins, formerly the Assistant

Housing and Apartments, Jessica

model and beginning a search to fill

Director for Residence Life, has stepped

Carter, formerly of SPU’s Student Affairs

the role. Students have appreciated his

into the role as Interim Director for the

department, is now the lead RLC. Jessica

hands-on approach and often times see

remainder of the school year.

has a masters from Seattle University,

him in the cafeteria, events, and in the residence halls. After 18 years of service, Kim Campbell, has stepped down from her

A search with begin later this year to hire a new director for the department.

brings a heavy dose of energy and new ideas to the role.

The Residence Life department is also proud to have two new Residence

fall 2012

University of Washington Submitted by: Michelle Primley Benton Staffing Changes: We are pleased to welcome several

Facilities Construction: In September we opened two of our

serving our residential student population with cardio equipment, free weights and

new additions to our staff this Fall. Nick

newest buildings, Alder Hall and Elm

fitness classes.

Martin has joined our team as the Hansee

Hall. Alder features conference space in


Hall/2104 House Resident Director, and

Alder Commons, and we were pleased

Marcia Louis has joined our team as the

to host the NWACUHO/ASCA Conduct

full! Our DAWGS move-in crew this

Poplar Hall Resident Director. In addition

Drive-In as its inaugural event in August.

year consisted of roughly 320 student

to completing the Resident Director

In addition, Alder is home to the District

volunteers, who spent two days moving in

team, we are happy to introduce our first

Market, a small grocery store featuring

the majority of our 6500 residents.

Scholar in Residence, Dilini Wijeweera.

fresh produce, meat, grab & go deli items,


The Scholar in Residence Program is

and other staples, as well as the new

a unique opportunity for residence hall

Husky Grind coffee. In addition to the

and Red Square BBQ, were recently

students to learn from visiting scholars and

grocery, the opening of Elm Hall marks the

featured in the Wall Street Journal as part

professionals. Dilini joins us as part of the

addition of our first sit-down, table service

of a focus on the growth of food trucks in

Hubert H. Humphrey Fellowship Program

restaurant, Cultivate. Cultivate has been a

campus dining.

through the Evans School of Public Affairs.

popular option for students and staff alike,

Throughout the year, she will be providing

offering students unique menu items such

programming and engaging students

as house-made pastrami and poutine. In

around Sri Lankan culture, sustainability,

addition to “treat yourself� dining, students

and other topics.

can find a new fitness center within Elm,


Opening was a success and we are

HFS food trucks Hot Dawgs, Motosurf,

fall 2012


Program Highlight:

UBC’s book club promotes professional development for staff.

By Carol Young, University of British Colombia Vancouver This fall at UBC Vancouver, we have started a book club as part of our ongoing professional development with the Residence Life Managers (RLMs) and the Residence Coordinators (RCs). As I write this article, we have completed the first of our once-a-month book club meetings that will take place between now and April 2013. The goal is to provide an opportunity for our Residence Coordinators, student interns leading a small residence life team in first year residences, to lead a discussion with the whole leadership team in residence life. We have chosen books based on a variety of topics that can be applied to the work we do in residence life. Given that residence life can be allencompassing, sometimes reading falls to the back burner. With this in mind, the book club has been designed so that during the year each person is only responsible for reading one of the books on the list. Two RCs are paired with a


Residence Life Manager who acts as a guide in the planning and discussion. They are also responsible for providing the discussion group with a written synopsis and points of interest about the book. Using this method, we will have had an opportunity to hear about and discuss seven other books, besides the one we have read. With this information, people may then choose to read the other books based on what has caught their interest. Here is the list of books we have chosen for this year:

• The Alchemist – Paul Coelho • The Holy Man – Susan Trott • Multipliers: How the Best Leaders Make Everyone Smarter - Liz Wiseman • Drive: The Surprising Truth About What Motivates Us - Daniel H. Pink • Quiet: The Power of Introverts in a World That Can’t Stop Talking - Susan Cain

• Overcoming the Five Dysfunctions of a Team: A Field Guide for Leaders, Managers, and Facilitators - Patrick M. Lencioni

• Crucial Conversations Tools for Talking When Stakes Are High - Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler

• Networking for People Who Hate Networking: A Field Guide for Introverts, the Overwhelmed, and the Underconnected - Devora Zack

If you have any suggestions for other great books to add to our list for future years, please send them along to carol.young@

fall 2012

NWACUHO Soundings



Northwest Association of College & University Housing Officers




Topics will  include:  

Supervising professional  staff   Facilities  and  capital  planning   Roundtable  discussions   Budgeting      

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fall 2012

NWACUHO Soundings Fall 2012 issue  

The Fall 2012 issue highlights the upcoming annual conference in Tacoma, Washington.

NWACUHO Soundings Fall 2012 issue  

The Fall 2012 issue highlights the upcoming annual conference in Tacoma, Washington.