ANASTASIA ESTHER MURANO
Business Development Manager
WORK EXPERIENCE
SERVICE DESK AGENT
HCL Technologies - Lisbon | April 2022 - now
Managing requests from companies, customers, suppliers and stakeholders for Xerox Italy
Orders, technical interventions, tracking and escalations
Administrative support database management
BUSINESS DEVELOPMENT MANAGER
Heroes Srl/Pow Wow Fashion Tech Week - Potenza | April 2018 - February 2022
Defining the topics of the event, guests, and program
Identifying sponsor and partner companies interested in participating in the event, with the goal of generating revenue, improving profitability, and helping the business grow Planning activities and strategies for the success of the event and to enhance its reputation
Generating new contacts and developing existing relationships
Scouting for new business opportunities to improve event performance
Communication activities, social channel management, support managing call for startups
Vendor management, full event coordination
WIZARD TEAM COORDINATOR
PERSONAL PROFILE
I have extensive experience in defining strategies to be implemented to develop a company's business and in organizing international corporate events
I am a determined and ambitious person, a problem solver by nature and a careful and thorough event planner with a great desire to learn I have experience in creating new leads and relationships aimed at increasing the market and thus the profit of the company I work for, consolidating existing relationships and seeking new business opportunities from existing clients and potential new clients (prospects)
AREAS OF EXPERTISE
Teamwork
Problem solving
Time management
Planning, logistics-project execution
Empathy, flexibility and availability
Meeting deadlines
Stress resistance
Project management
Marketing and communication
Negotiation and empathy
Aurora Fellow - remotely | June 2020 - February 2022
Management of the team responsible for the onboarding process of Wizards, inspirational professionals who can generate value in the lives of Fellows, through online meetings, mentoring activities, webinars and interviews
TRANSLATOR - PRIVATE TEACHER
Novembre 2013 - now
Active and passive translations of websites, brochures, advertisements, scientific publications and documents, for individuals and companies Private English lessons for children and adults, including distance learning Preparation for language certifications
ASSISTANT EVENT MANAGER
Luxury Italian Excellence - Rome | November 2014 - April 2017
Full organization and management of private and corporate events and weddings Main event: Grand Viennese Debutante Ball in Rome
Specialization in Destination Weddings and Indian Weddings
Vendor coordination, location scouting, inspections, telephone and direct contact with potential clients from Italy and abroad, formal inquiries and business contacts with partners, on site coordination
Management of Facebook pages and Instagram profiles, campaigns and sponsored posts
Personal Assistant to the Senior Planner with secretarial duties (email, phone calls, diary and appointment management, travel and transfers, etc )