Dunelm Work Collection

Page 1

Collection of my work

Dunelm, In-Store Experience and Marketing Team

Dunelm Group Plc is the UK’s leading British home furnishings retailer

Click & Collect

Designed the Click & Collect logo and branding. Used across the estate, all retail outlets and online platforms.

REFUNDS

Simply choose from 1000’s of products at dunelm.com and collect in-store today

CustomerService Please Pay Here
EXCHANGES

MESSAGING

Social Distancing and Wayfinding and produced covid safety messaging for retail stores and the whole of the Dunelm estate.

IN STORE

Designed
ENTRANCE MESSAGING STORE SANITISATIONENTRANCESTATION Please use hand gel For the safety our colleagues and customers, we need do our bit to stop the spread of Covid-19. FOR EVERYONE’S SAFETY, WE ALL NEED TO DO OUR BIT TO STOP THE SPREAD OF CORONAVIRUS Your wellbeing matters to us… So we’ve made easy for you to freshen up! Help yourself to our hand sanitiser to help you, us and everyone else stay safe and well Store A-boardentranceorA2 lolly-pop stand Please use hand gel we need spread Covid-19. Your wellbeing matters to us… So we’ve made easy you to freshen up! Help yourself our hand sanitiser help you, and everyone else stay safe and well ENTRANCE MESSAGING STORE ENTRANCE We are keeping your trolley clean Help keep everyone safe and well by following the recommended guidance. IMPORTANT TO US, SO PLEASE TAKE YOUR TROLLEY INSIDE THE STORE WHERE A COLLEAGUE WILL MAKE SURE IT IS CLEANED FOR YOU Store A-boardentranceorA2 lolly-pop stand We are keeping your trolley clean WILL MAKE SURE CLEANED FOR YOU IN STORE MESSAGING IN STORE SIGNAGE AND FLOOR MARKINGS Clear signage and floor markings to help people move around the store easily and maintain 2-metre distance from other customers and our colleagues. Floor marking tape Required at the tills and any other areas requiring guidance on the store floor. 30cm diam floor stickers PLEASE KEEP A SAFE DISTANCE 2m (6.5ft) 30cm diam floor stickers THIS WAY 2m (6.5ft) IN STORE MESSAGING WE’REPAUSAPAUSING As much as we love hosting your catch ups and serving your favourite food and drink, we have decided to close our cafe for the benefit of everyone’s safety. THANK YOU FOR YOUR CONTINUED SUPPORT, and we look forward to serving you again soon. A2 Lolly-pop stand WE’REPAUSAPAUSING much love hosting your catch ups and serving your favourite food and drink, we have benefit of everyone’s safety. CONTINUED SUPPORT, and look forward serving you again soon. SOCIAL DISTANCING WAYFINDING STORES APRIL 2020 15
MESSAGING Help keep everyone safe and well by following the recommended guidance. OUR STAIRS ARE CURRENTLY FOR GOING UP TO THE FIRST FLOOR ONLY AND ONE PERSON AT TIME DON’T WORRY, OUR COLLEAGUES WILL HELP YOU BACK TO THE GROUND FLOOR WHEN YOU ARE READY Social distancing on the stairs A2 Lolly-pop stand (showcard slots) Single stair Social distancing on the stairs TO HELP KEEP EACH OTHER SAFE AND WELL Help keep everyone safe and well by following the recommended guidance. PLEASE CONSIDER EACH OTHER’S WELLBEING BY ENSURING ONLY ONE PERSON IS USING THE STAIRS AT ANY ONE TIME, KEEPING TO THE LEFT Social distancing on the stairs A2 Lolly-pop stand (showcard slots) Double stair Lolly-pop stand (showcard slots) Single stair Fire escape LOCATIONS WITH UPPER AND LOWER FLOORS IN STORE MESSAGING Customer Notice Help keep everyone safe and well by following the recommended guidance. Your safety and wellbeing is important to everyone at Dunelm, so we’ve taken the decision to temporarily close our toilets Thank you for your understand and support TEMPORARILYCLOSEDRESTROOMS A2 Lolly-pop stand (showcard slots) Customer Notice Your safety and wellbeing is important to everyone at Dunelm, so we’ve taken the decision to temporarily close our toilets Thank you for your understand and support TEMPORARILYCLOSEDRESTROOMS SOCIAL DISTANCING WAYFINDING STORES APRIL 2020 IN STORE MESSAGING DL perspex stands front/reverse DistancingSocial PLEASE KEEP THE SAFE DISTANCE BETWEEN YOURSELF AND OTHERS. THANKS FOR DOING YOUR PART TO KEEP EVERYONE SAFE AND WELL 2m (6.5ft) Let’s everyonehelpstaysafeandwell WITH SOAP AND WATER WASH YOUR HANDS INTO TISSUE OR WITH UNCLEAN HANDS STAFFCOLLEAGUEROOMS Thank you for your continued support WE’LL SERVE YOU AS QUICKLY AS WE CAN Dunelm.com IN STORE MESSAGING Forwellbeingeveryone’s Thank you for your patience and continued support, we’ll serve you as quickly as we can PLEASE STAND ON A YOU’RESTICKERFLOORWHILEWAITING USE LIMITPOSSIBLEPAYMENTSCONTACTLESSWHERE(THENEWIS£45) Till screen Till sticker 960 x 120mm 30cm diam floor stickers PLEASE KEEP A SAFE DISTANCE 2m (6.5ft) Cut out SOCIAL DISTANCING WAYFINDING - STORES APRIL 2020 5 Phone orders Totem W545 x H1600mm 5. WE’LL STEP BACK SO YOU CAN TAKE YOUR ORDER CONTACT-FREEAWAY, 1. FROM THE STORE CAR PARK, CALL US ON AND LET US KNOW WHAT YOU’D LIKE TO ORDER 4. ONCE WE’VE GATHERED YOUR ITEMS, WE’LL BRING THEM OUT TO YOU 2. WE’LL CHECK OUR STOCK AND TELL YOU THE TOTAL PRICE OF YOUR ORDER 3. WAIT IN LINE TO MAKE YOUR PAYMENT (CARD ONLY PLEASE) 2M 2M 6. YOUR RECEIPT WILL BE SENT VIA EMAIL PHONE CONTACTORDERSFREE WE WANT YOU TO STAY SAFE AND WELL, SO WE’VE MADE A FEW CHANGES TO THE WAY YOU COLLECT YOUR ORDER Online orders Totem W545 x H1600mm 4. WE’LL STEP BACK SO YOU CAN TAKE YOUR ORDER AWAY, CONTACT-FREE 1. FROM THE STORE CAR PARK, CALL US ON AND LET US KNOW YOU’RE HERE 2. WAIT IN LINE AT THE COLLECTION POINT WHILE WE GATHER YOUR ORDER 3. WE’LL SCAN YOUR ORDER TO CONFIRM IT HAS BEEN COLLECTED ONLINE CONTACTORDERSFREE WE WANT YOU TO STAY SAFE AND WELL, SO WE’VE MADE A FEW CHANGES TO THE WAY YOU COLLECT YOUR ORDER
For the safety of our colleagues and customers, we all need to do our bit to stop the spread of Covid-19. Weopenare Supporting your essential purchases with safe ways of shopping

Inhouse Product Knowledge Retail Training Tool

Animated PowerPoint training aid for store retail colleagues (internal use only). Each room containing multiple content categories and check lists of products to help them sell.

To help replicate Dunelm rooms and products sold in-store, each room set was created using a combination of shutterstock vectors and illustrations crafted by myself.

Sales Training Tool for Retail Staff

Living room slides showing the sales check lists for curtains, cushions and lighting. Each page having a set of animated transitions.

Below shows screen shots of the slide transitions for the lighting category sales check list.

Text header transcends slowly from the top of the

Darkness slowly and gradually falls over the living room.

The lamp turns on.

Text moves in smoothly from the base and top of the page, followed by the standing lamp and the lampshade a few seconds behind.

The light bulbs ‘pop on’ to complete the animation for the page. Once the colleague has finished reading the now static slide. The colleague moves on to the next slide in their own time.

page. The day light begins to dim at the window and move across the room. 3 4 5 2 1

Logo and Packaging Design

Dorma is Dunelms luxury bedding brand. As suppliers of Linen Drapery and Soft Furnishings to HM The Queen, the luxury bedding range holds the prestigious Royal Warrant, a mark of recognition of high quality goods and services.

I designed the Purity word mark, packaging and produced guidelines for the Dorma Purity range.

Dorma is a British heritage brand synonymous with quality, luxury, and attention to detail. Style, performance, innovation and indulgence are fundamental to every Dorma product, so you can enjoy the height of luxury for years to come. Dorma, our name is your guarantee. £0.00 Perforated edge Hot press foil line thickness 3pt 19barcodex40mm If the supplier is Oeko-Tex certificated, please insert the logo in the outlined location. 00000000000000 Supplier must insert their own certificate number, 100% black text 16mmx35 35 x 16mm SWING 360gsmMattPure60x85mmTAGSWhiteCardfinish PANTONE® 8001C metallic HOT PRESS FOIL (foilco.co.uk)Silver Exclusive to dunelm.comDunelm PRODUCT NAME PRODUCT DETAIL 12pt Gill Sans MT TrackingReg75 7pt Gill Sans MT W44.7LogoTrackingReg75sizexH35mm PANTONE 8001C metallic BEDSPREADS AND THROWS Front card insert 150 x150mm Back card insert W150 x H150mm Pure White, Silk 250gsm card Tape closure transit bag W500xH400mm Bag warning sticker to be placed on the bottom of the bag in a central position 175mm 125mm RANGE NAME Transit Bag Guidance Print on Warning label 45mm 25mm SAFETY FIRST TO AVOID DANGER OF SUFFOCATION KEEP THIS WRAPPER AWAY FROM Please remove transit bag before display product sale Front card insert 150 150mm PRODUCT TYPEPRODUCT£30 NAME Back card insert 150 150mm LOREM IPSUM LOREM IPSUM LOREM IPSUM LOREM IPSUM LOREM IPSUM LOREM IPSUM LOREM IPSUM LOREM IPSUM LOREM IPSUM LOREM IPSUM LOREM IPSUM Established 1921, Dorma British heritage brand synonymous with quality, luxury, and impeccable attention detail; reputation which has attracted prestigious Royal Warrant. Style, performance, innovation and indulgence are fundamental to every Dorma product, so you can enjoy the height luxury for years to come. Dorma, our name your guarantee. barcode (no descriptive text) 15 28mm 100% Cotton Do not Tumblebleach.dry low heat setting. Iron on low heat setting. Do not dry clean. Wash like colours together. Exclusive to dunelm.comDunelmCOLOURSIZEcm Pack Size FRONT 500mm 400mm PRODUCT TYPE PRODUCT NAME175mm 1.5” INCH or Grosgrain Ribbon Sanding Ribbon Group 1 BEDDING DESIGN G U IDE L I N E S VERSION2020 3 PPE PLASTIC BAG WARNING STICKER SAFETY FIRST Front insert pocket hold Please increase pocket size securely hold card place Place 54mm sticker Duvet Cover/ Sheet 40 43mm sticker for Pillowcase. Position the top right corner on the front the plastic bag Place acetate warning sticker the bottom the PPE plastic bag central postion.Back insert pocket hold PPE bag has double seam running along the front and back edge Inner packaging card to placed this way that flat edge sits top the bag

Packaging Design - Partnership

Designed and produced the guidelines and packaging for the merchandise partnership with the Natural History Museum, collaborating with the product design and marketing teams. GardenChildren'sToolBag Kids Product Carton mat CREATEDvarnishMAY2021 ALL WORK IS PRIVATE AND CONFIDENTIAL. IT IS THE PROPERTY OF DUNELM (SOFT FURNISHINGS, LTD) ALL COPYRIGHT RESERVED BY DUNELM (SOFT FURNISHINGS, LTD). GardenChildren'sToolBag dunelm.com Manufactured in the UK for Dunelm (Soft Furnishings) Ltd. LE7 1AD barcode area Children's Garden Tool Bag This colourful small tote bag has everything a little gardener needs including hand spade, trowel, rake, watering can and gloves. The bag makes for great place to keep all too! Elasticated wrists on the gloves ensure no unwanted objects fall inside and that the gloves don't slip off! The watering can features top and side handle, making it easy to hold for little hands. Icon is dependent on the packaging material. Please refer to the OPRL Guidelines chart, which Dunelm can supply. TrackingCongratulations5,FullCapsTextAlignCentre TrackingCongratulations5,FullCapsTextAlignCentre dunelm.com Manufactured the UK for Dunelm (Soft Furnishings) Ltd. LE7 1AD PRODUCT NAME PRODUCT NAME Voluptatem explicabo.doloremqueaccusantiumlaudantium,totamremaperiam,eaqueipsaquaeabilloinventoreveritatisetquasiarchitectobeataeoluptatemqui PRODUCT NAME Voluptatem accusantium doloremque laudantium, totam rem aperiam, aspernatur eaque ipsa quae ab illo inventore veritatisdit aut fugit, sed quia consequuntuit aspernatur magni dolores eos qui et quasi architecto beatae explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntuit aspernatur magni dolores eos qui ratione voluptatem sequi nesciunt. Neque porro quisquam est. dunelm.com Manufactured in the UK for Dunelm (Soft Furnishings) Ltd. LE7 1AD PRODUCT NAME PRODUCT NAME loremque laudantium, totam rem aperiam, it aspernatur eaque ipsa quae ab illo inventore verita tisdit aut fugit, sed quia cons equuntuit aspernatur magni dolores eos qui et quasi architecto beatae explicabo. Nemo enim ipsam volup tatem quia voluptas sit aspern atur aut odit aut fugit, sed quia consequuntuit aspernatur m agni dolores eos qui ratione oluptatem sequi nesciunt. Neque porro quisquam dunelm.com Manufactured in the UK for Dunelm (Soft Furnishings) Ltd. LE7 1AD PRODUCT NAME £00 £00 Avenir Next LT Bold 8pt Text Align Centre Avenir Next LT Regular 6pt Text Align AvenirTextTrackingCongratulationsCentre15pt5,FullCapsAlignCentreNextLTRegular 7pt Tracking 5 Text Align Centre Congratulations 15pt Tracking 5, Full Caps Text Align Centre Avenir Next LT Bold Tracking22pt,-50, Text Align Centre Height 3.5mm Congratulations 15pt Tracking 5, Full Caps Text Align Centre Avenir Next LT Regular 7pt Tracking 5 Text Align Centre Congratulations 15pt Tracking 5, Full Caps Text Align Centre Avenir Next LT RegularTracking7pt Text Align Centre Paragraph Spacing 4pt Natural MuseumHistoryStamp25mmDiam Congratulations 15pt Tracking 5, Full Caps Text Align Centre Avenir Next LT Bold 8pt Text Align Centre Avenir Next LT Regular 6pt Text Align Centre Height 3.5mm Kids Swing Tag (Tear Off Price) 50mm X 110mm Matt Whitevarnish300gsm Card 47mm 90mm Matt Whitevarnish300gsm Card BLUE LINES = CUTTER GUIDE PINK TEXT = ARTWORK NOTES Kids Furniture Swing Tag Multiple 50mm x 110mm Matt Whitevarnish300gsm Card CREATEDMAY2021 NATURAL HISTORY MUSEUM X DUNELM 2021 PACKAGING GUIDELINES ALL WORK IS PRIVATE AND CONFIDENTIAL. IT IS THE PROPERTY OF DUNELM (SOFT FURNISHINGS, LTD) ALL COPYRIGHT RESERVED BY DUNELM (SOFT FURNISHINGS, LTD). Front Reverse Front Reverse Avenir Next LT Bold 8pt Text Align Centre Avenir Next LT Regular 6pt Text Align Centre Height 3.5mm ARTWORKING LAYER STEPS KIDS Please use appropriate size base texture to size of finished artwork. It's important not to pick merely the smallest file size. Green_SMALL_HighRes.jpg H15 W9.93cm 300dpi Green_MEDIUM_HighRes.jpg H27 W17.88cm 300dpi Green_LARGE_HighRes.jpg H41.72 W27.6cm 300dpi NATURAL HISTORY MUSEUM DUNELM 2021 PACKAGING GUIDELINES ALL WORK PRIVATE AND CONFIDENTIAL. IT THE PROPERTY GREEN BASE TEXTURE (placed Green_LARGE_HighRes.jpgGreen_MEDIUM_HighRes.jpgGreen_SMALL_HighRes.jpgjpg) T_Rex.eps 1 (PlacedT-REX Vector Art) 3 Transparency 50% Green Base Texture 3 Multiply 100% SHAPE (IllustratorFILLVector Art) 2 ROLLEDBLANKETPICNIC Approx. 00 00cm (00” MachineCompositionComposition00”)Wash Wash With Similar Colours Cool Tumble Dry KEEP AWAY FROM FIRE dunelm.com Manufactured in the UK for Dunelm (Soft Furnishings) Ltd. LE7 1AD Avenir Next LT Bold 22pt Tracking 5, Full Caps Text Align Centre Avenir Next LT Bold Tracking -50, Text Align Centre Avenir Next LT Regular 8pt TextTrackingAlign Centre Icon is dependent on the packaging material. Please refer to the OPRL Guidelines chart, which Dunelm can supply. Belly Band - Adults mat CREATEDvarnishMAY2021 NATURAL HISTORY MUSEUM X DUNELM 2021 PACKAGING GUIDELINES ALL WORK PRIVATE AND CONFIDENTIAL. IT IS THE PROPERTY OF DUNELM (SOFT FURNISHINGS, LTD) ALL COPYRIGHT RESERVED BY DUNELM (SOFT FURNISHINGS, LTD). Avenir Next LT Bold 8pt Text Align Centre Avenir Next LT Regular 6pt Text Align Centre £00 ARTWORKING LAYER STEPS ADULTS Please use appropriate size base texture to size finished artwork. It's important not to pick merely the smallest file size. Orange_SMALL_HighRes.jpg H15 W9.93cm 300ppi Orange_MEDIUM_HighRes.jpg H27 W17.88cm 300ppi Orange_LARGE_HighRes.jpg H41.72 W27.6cm 300ppi NATURAL HISTORY MUSEUM X DUNELM 2021 PACKAGING GUIDELINES ALL WORK PRIVATE AND CONFIDENTIAL. IS THE PROPERTY ORANGE BASE TEXTURE (placed Orange_LARGE_HighRes.jpgOrange_MEDIUM_HighRes.jpgOrange_SMALL_HighRes.jpgjpg) NH MUSEUM_HighRes.jpg 1 SHAPE (IllustratorFILLVector Art) 2 NATIONAL HISTORY (placedMUSEUMjpg) 3 2 Transparency 50% 3 Multiply 100% 1 Orange Base Texture NATURAL HISTORY MUSEUM X DUNELM 2021 PACKAGING GUIDELINES ALL WORK IS PRIVATE AND CONFIDENTIAL. THE PROPERTY DUNELM (SOFT FURNISHINGS, LTD) DUNELM (SOFT FURNISHINGS, LTD). PACKAGINGabcdefghijklmnopqrstuvwxyz1234567890!”£$%^&*()AvenirNextLTPro(Demi)ABCDEFGHIJKLMNOPQRSTUVWXYZGUIDELINESThe following guidelines are to be adhered to when creating packaging. All rules should be followed ensure consistency across the range and therefore strong brand identity. If a supplier produces any artwork not adhering to these specific guidelines including; varnish specifications, pantone references and packaging material. All the miss printed packaging will be returned and the supplier will be liable to re print at their expense. Any queries please contact the Marketing Department at: marketing.brief@dunelm.com COLOUR PALETTE Black 100% Dunelm asks all suppliers to consider the material and sourcing of our packaging. We ask whenever possible for non-virgin and recyclable plastics to be used. Strong evidence must be given cases where non eco-friendly alternatives cannot be sourced. We also need assurance that any cardboard or paper packag NATURAL HISTORY MUSEUM STAMP ADULTS KIDS ADULTS AND KIDS PACKAGINGVERSIONGUIDELINES1 OF DUNELM (SOFT FURNISHINGS, LTD) ALL COPYRIGHT RESERVED BY DUNELM (SOFT FURNISHINGS, LTD).

Brand for of categories and

All items shown on these pages, including the store branding examples capture in the photography, were produced by myself.

Welcome to Made To Measure guidelines

Guidelines
Point
Sale Produced the brand guidelines and store print items for Dunelms Made To Measure curtains and blinds. Made To Measure Guidelines July 2018 Xxxx Brand Guidelines POS
- flyers
catalogues Our bespoke service allows you to create your dream curtains, blinds, shutters and accessories with expert help making them completely unique to NEWyou.FITTING SERVICE Window dressings add the perfect finishing touch to every room, especially when they’re Made to Measure just for your windows. Our Made to Measure team in-store are on hand to guide you through the many options available using samples and design ideas. All our products are manufactured in the U.K. to your exact specifications by our highly skilled team. • CHECK YOUR MEASUREMENTS OFFER EXPERTISE, HELP AND ADVICE ON A RANGE OF PRODUCTS INSTALL YOUR ORDER TO YOUR EXACT SPECIFICATIONS Take advantage of our new fitting service, where our trained experts will: Ask a colleague in-store for quote Double sided A5 flyer Made Measure Guidelines July 2018 Primary logo CLEAR SPACE Clear space is the minimum distance surrounding each side of the Made To Measure logo. The clear space uses the “X” as a unit of measurement that is equal to the space from the word ‘TO’ of the Made To Measure logo type. When we say minimum size, we mean the smallest size at which the Made To Measure logo can be reproduced on packaging and still be legible. The minimum height of the Made To Measure logo is 7.5mm for the Portrait and 6mm on the Landscape. This minimum size relates to Made To Measure packaging (and other circumstances where space is limited). When changing the size of the Made To Measure logo think about the context and use your best judgement (and these guidelines). If space limitations mean you would be required to use a reproduction size smaller than the recommended minimum, then get in touch with the Brand Marketing Department. MINIMUM SIZE (screen) MINIMUM SIZE (print) LOGOPORTRAITLOGOLANDSCAPE 6mm7.5mm55px ??px Made Measure Guidelines July 2018 External signage EXTERNAL SIGNAGE Use the appropriate landscape or portrait version to fit the relevant signage formats. SIGNAGELANDSCAPESIGNAGEANDPORTRAITSQUARELOGO IN ACTION Made To Measure Guidelines July 2018 2
brand
BRANDING IN ACTION
Ticket Examples Made To Measure curtains and blinds - creation of price ticket templates for external print suppliers to automate. Made To Measure Guidelines January 2021 12 POS categories - ticket examples Casa White 100%100cmPolyesterWidth £35.92 Prices from* Ask a colleague for help and advice Suitable for: Hand Wash only *Prices based on 117cm width, 137cm drop Please see reverse for price guidance Casa White PriceAskGuideastore colleague if you require another size WIDTH DROP PRICE 117cm 137cm £35.92 117cm 182cm £39.43 117cm 228cm £41.54 168cm 137cm £51.58 168cm 182cm £56.62 168cm 228cm £59.64 228cm 137cm £70.00 228cm 182cm £76.84 228cm 228cm £80.94 Voile Tickets Curtain Tickets 89MM WHITE FAUX WOOD SHUTTER FROM £239 DM016417 M2M Curtain Tickets 50x150mm PRINT-READY.pdf 17/02/2017 14:20:04 DM016417 M2M Curtain Tickets 50x150mm PRINT-READY.pdf 17/02/2017 14:20:04 COLOURTEX BERRY ROLLER BLIND PALETTE MAGNOLIA ROLLER BLIND COUNTRYSUMMERGARDENDAZE ROLLER BLIND MINERAL PEARL ROLLER BLIND CARNIVAL CHELSEA RED ROLLER BLIND WITH CASSETTE ROLLER BLINDS FROM £33 DM016417 M2M Curtain Tickets 88 200mm PRINT-READY.pdf 17/02/2017 14:18:27 KENSINGTON PEACOCK POINTED ROMAN BLIND ROMAN BLINDS FROM £79 DM016417 M2M Curtain Tickets A7 74x105mm PRINT-READY.pdf 1 17/02/2017 14:20:48Product Title Avenir Next LT Pro, Demi Product Description Avenir Next LT Pro, Regular TrackingCAPS = 100 Leading = Auto Text Align = Centred TYPOGRAPHY All type is set to optical. PRIMARY COLOUR PALLET All Tickets are printed using the four colour process. Product Title Avenir Next LT Pro, Demi Product Description Avenir Next LT Pro, Regular Sentence Case Tracking = 5 Leading = Auto Text Align = Centred Product Title Avenir Next LT Pro, Demi TrackingCAPS = 100 Leading = Auto Text Align = Centred The word ‘Price’ Avenir Next LT Pro, Demi TrackingCAPS = 100 Leading = Auto Text Align = Centred Room Set Tickets BALI CUSHION £37.90 PRICE REFLECTION FOG CUSHION £31.90 PRICE The word ‘From’ Avenir Next LT Pro, Demi TrackingCAPS = 5 Leading = Auto Text Align = Centred Price Point Avenir Next LT Pro, Bold Tracking = 5 Leading = Auto Text Align = Centred Price Point Avenir Next LT Pro, Bold Tracking = 5 Leading = Auto Text Align = Centred Background colour C=65 M=45 Y=30 K=5 Typography colour C=0 M=0 Y=0 K=70 Background colour C=65 M=45 Y=30 K=5 Typography colour C=0 M=0 Y=0 K=100 Background colour C=65 M=45 Y=30 K=5 Price point Avenir Next LT Pro, Bold Tracking = 5 Leading = Auto Text Align = Centred MadeToMeasure January 2021.indd 12 13/06/2021 7:38 pm

Furniture Booklets and Cards

Range
Logo design and branding. These are just a few examples of large suites of furniture materials for the customer journey. These are available for customers to take home from stores, showing furniture colour ranges, styles and dimensions. Amberley FabricsBand Band FabricsB Band FabricsC Armchair £499 £579 £649 Snuggle Chair £549 £629 £699 2 Seater Sofa £599 £679 £749 3 Seater Sofa £699 £779 £849 4 Seater Sofa £799 £879 £949 Armchair H90 x W96 D101cm 30kg Seat Height 52cm x Seat Depth 61cm Snuggle Chair H90 W126 D101cm 34.5kg Seat Height 52cm Seat Depth 61cm 2 Seater Sofa H90 x W163 x D101cm 40kg Seat Height 52cm x Seat Depth 61cm 3 Seater Sofa H90 W183 D101cm 45.5kg Seat Height 52cm x Seat Depth 61cm Fashionably beautiful pleated arms and turned feet, this is a classic addition to any living room. Finish with either light or dark wood. 4 Seater Sofa H90 W213 x D101cm 55.5kg Seat Height 52cm x Seat Depth 61cm DUN1038/33992Scan to shop DUN1038_SS19_Amberley M2O A6 Range Card Re-Design.indd 2 22/01/2019 10:58 Full terms and conditions available online @dunelm.com. All items are subject to availability. Delivery costs apply. All prices correct at the time of print 17.01.2019 Select your shape and size Choose from 34 fabrics Choose a leg finish to complete your design Delivered in 7-8 weeks Amberley Order me in-store or online Dunelm.com DUN1038_SS19_Amberley M2O A6 Range Card Re-Design.indd 22/01/2019 10:58 Harrogate Chesterfield DUN1038~33995_Harrogate Chesterfield M2O A6 Range Card Re-Design.indd 1 22/01/2019 10:39 Grand and effortlessly classy, the distinctive button back design and elegant scroll arms is made to impress. Finish with either light or dark wood feet. Harrogate Chesterfield Full terms and conditions available online @dunelm.com. All items are subject to availability. Delivery costs apply. All prices correct at the time of print 17.01.2019 Select your shape and size Choose a leg finish to complete your design Delivered in 7-8 weeks Armchair H77 W106 x D99cm 35.5kg Seat Height 47cm x Seat Depth 59cm 2 Seater Sofa H77 x W170 D99cm 48.5kg Seat Height 47cm Seat Depth 59cm 3 Seater Sofa H77 W195 x D99cm 53kg Seat Height 47cm x Seat Depth 59cm FabricsBand Band FabricsB Band FabricsC Armchair £599 £679 £749 2 Seater Sofa £799 £879 £949 3 Seater Sofa £899 £979 £1,049 Choose from 34 fabrics Order me in-store or online Dunelm.com DUN1038/33995Scan to shop DUN1038~33995_Harrogate Chesterfield M2O A6 Range Card Re-Design.indd 2 22/01/2019 10:39 7 day delivery Booklets Range cards
Point of Sale Examples Dunelm retail outlets. DUNELM EDIT | MARCH 2021 | 2 SALE, NEW AND MIMO FINS AND WOBBLERS SALE NEW MIMO sale DUN4180~85945 Dunelm Edit SALE HOUSE SHAPE Wobbler_111x127mm.indd 11/03/2021 10:04 S A L E DUN4180~85942 Dunelm SALE Curved Fins_950x110mm.indd 01/03/2021 17:14 sale DUN4180~85945 Dunelm Edit SALE HOUSE SHAPE Wobbler_111x127mm.indd 11/03/2021 10:04 S A L E DUN4180~85942 Dunelm SALE Curved Fins_950x110mm.indd 01/03/2021 17:14 NEW DUN4180~85947 Dunelm Edit HOUSE Wobbler_NEW_111x127mm.indd 11/03/2021 10:02 NEW SEASONTHIS DUN4180~85944 Dunelm Edit NEW Curved Fins_950x110mm.indd 11/03/2021 10:02 NEW DUN4180~85947 Dunelm Edit HOUSE Wobbler_NEW_111x127mm.indd 11/03/2021 10:02 NEW SEASONTHIS DUN4180~85944 Dunelm Edit NEW Curved Fins_950x110mm.indd 11/03/2021 10:02 HURRy, DON’TTHIS!MISS DUN4180~85946 Dunelm Edit MIMO Wobbler_130mm Dia.indd HURRY, THIS!MISSDON’T DUN4180~85943 Dunelm MIMO Curved Fins_950x110mm.indd 01/03/2021 17:11 HURRy, DON’TTHIS!MISS DUN4180~85946 Dunelm Edit MIMO Wobbler_130mm Dia.indd HURRY, THIS!MISSDON’T DUN4180~85943 Dunelm Edit MIMO Curved Fins_950x110mm.indd 01/03/2021 17:11 SALE RED C0 M100 Y100 K30 NEW BLUE C100 M0 Y0 K35 MIMO YELLOW C0 M100 Y100 K30 DUNELM EDIT CORE GREY TEXT C67 M58 Y52 K55 DUNELM EDIT WHITE TEXT C5 M2 Y7 K0 DUNELM EDIT WHITE TEXT C5 M2 Y7 K0

Point of Sale Examples

Designed to display Dunelm Teddy Bear products. These samples show press ready artwork. FOLLOW ME TO Discover more 300 x 300mm Floor sticker Fins - front and reverse Bollard coverProduct bin Shelving side panels

Out of Home Digital Panels

Examples of digital roadside advertisements and billboards. Adhering to brandstyle and tone of voice.

Community

Poster and Roll-up examples set in the primary style of the Dunelm umbrella. These are located in-store to help drive the local community to their Face Book page. Each retail outlet has its own community page managed by store staff and members of the social team.

Wondering can togetherbrilliantdothings We can togetherthingsbrilliantdo

We’ve set up a local Community group for this store, make a difference in our local area have some fun along the

We’ve set up a local Community group for this store, to help make a difference in our local area and have some along the way.

Search Dunelm community on Facebook and choose your local group.

to help
and
way. From helping local charities, supporting care homes to group activities and competitions to get involved with. Search Dunelm Community on Facebook and choose your local group.
how you can get involved? We
fun

www.home-start.org.uk

Charity Partnershipadhering to brand guidelines belonging to other organisations

How to organise a coffee morning

Samples of work for Dunelm fund raising partnerships.

The suite opposite was set to comply with the Home Start style guide. These pages shown here are part of a larger suite of fundraising ideas. These documents were saved as pdfs for people to download from their website.

www.home-start.org.uk

How to organise a Cake Bake event

A Cake Bake event is the perfect way to meet with old friends, your neighbours, workmates, youth groups or maybe just a group of people who deserve to stop for a slice of cake, a cup of tea and a chat, whilst helping to raise much needed funds for Home-Start and the vital support we offer to vulnerable children and their families across the UK.

How your employer might be able to support your fundraising

There are many ways you can boost your fundraising total. But did you know you might be able to get your employer involved too?

Whether you’re taking part in an organised event, or doing your own thing, or even if you just want to make a one-off donation – your employers may be willing to help you out.

Giving to Charities is for many companies, a key part of their Corporate & Social Responsibility (CSR) Policies.

There is no fixed formula to it – some companies will match your fundraising £ for £. For others, it will be up to a certain amount (£500 for example). And some will match up to a certain percentage of what you are able to raise.

How to organise fundraising in the office

Ask your employer if they operate a ‘Matched Giving Scheme’ as this is a really good way to increase the money you raise from sponsorship. Either speak to your manager or to the HR Department.

The Macmillan Cancer Support donation examples below were for Pausa cafes. The style is of the Pausa brand and Macmillan, the copy is written by myself.

Coffee mornings are a great way of bringing people together and sharing a common desire to make a difference. They are easy to set up – you just need the basics; some cups, a kettle, teabags and a pot of coffee!

Make a plan

Choose a date and check your event doesn’t clash with any other local or major events.

Choose the venue and identify the number of people you are expecting to attend. Make sure the location is easy to find, has enough capacity and parking, and is accessible for disabled guests. If space allows, you can hold it at home and invite your friends and family along. Ask to hold a Home-Start coffee break in the workplace, and village halls are great places too.

Decide on what to sell – in addition to tea and coffee, how about home-made cakes, smoothies and soft drinks? Remember milk, sugar and sweeteners and think about cutlery, paper plates, napkins, plastic spoons, etc.

Think about your budget and set yourself a fundraising target. Work out how much you will be spending on supplies, decorations and added extras. Make a budget and stick to it. To keep costs as low as possible, ask for donations from shops and supermarkets (keep an eye out for sell-by dates). Ask friends to bake a donation too!

Think about the premises of food preparation, label food to inform those with an allergy or intolerances and about how food is handled and packaged, etc.

Set your prices for an entry fee, coffee, cake and biscuits, etc. Will you hold a quiz or raffle? Make sure you have a float of ‘change in coins’ for your guests.

Helpers. Encourage a team of helpers who can serve and replenish stocks, look after cash donations, sell raffle tickets, etc - leaving you free to talk to people about why you’re raising funds and awareness of Home-Start.

Use a lockable box to safely secure donations on the day and to keep your ‘float’.

Get Advertisenoticed

your coffee morning and get the word out! Put up posters in venues in your local community; work, school or college, supermarket, library, etc.

Promote your event in your workplace newsletter or magazine.

Contact your local newspaper, radio or TV station. They may run a feature on your activities.

Include information and case studies to help raise awareness and encourage support. We can provide these.

Invite friends, family and colleagues and create personal invitations. Include neighbours and ask them to invite their friends too. Please include our logo and charity number within your promotional materials. We can provide our logo and guidelines.

Add a ‘theme’ to personalise your event and ask guests to arrive in ‘fancy dress’ to add even more fun to the occasion!

Do it in style

Ingredients to help you have a successful event

Venue – Will it be in your home, the local village hall, at a church, in hotel or maybe a Cake Bake in your garden.

Date & Time – Choose a date that fits with you and your venue and then consider a start and a finish time, that way everyone will know when it’s time to arrive and when they have outstayed their welcome!

www.home-start.org.uk

Helping Hands – Encourage everyone you know to get baking home-made cakes are always best seller and for those that don’t enjoy cooking, they can help you with setting up and selling on the day.

www.home-start.org.uk There are hundreds of ways to raise money in an office, so don’t feel limited by the list of ideas below.

Try to get as many of the departments or teams in your office as possible involved in fundraising. In order to bring them on board, try to explain a little about Home-Start and the difference we make to the lives of thousands of vulnerable children and their families across the UK and why we need more money. A better understanding should make people more keen to join in, which should result in more funds raised! you would like more information about Home-Start and maybe some case studies to share, please contact the fundraising team at fundraising@home-start.org.uk

Let us know if they say yes! Your employers may request some kind of confirmation from us, usually a letter or an email, or may require us to complete a form to confirm your fundraising total. That’s normal procedure and is something we will be very happy to assist you with. Once the information is confirmed with your employers, they will then send a cheque to us to support our work. That’s all there is to it!

Format of your Cake Bake event – will you include competitions, sales of other local produce or just a traditional tea and coffee morning – including lots of cake of course.

Baking competition – there could be prizes donated for the ‘best dressed cupcake’ possibly with theme, depending on the time of year, venue, company etc. Don’t have time to bake? Then fake it – buy or get cakes donated from local suppliers and sold on the day. Why not contact your local catering college can they bake on your behalf?

Ideas to increase your fundraising total Why not hold a ‘Bring & Buy’ stall Kids decorating cupcakes competition for an entry fee with prizes. You could hold a small raffle. Why not approach your local supermarkets, hotels, sports clubs, restaurants and local companies for prizes. You could also ask your local supermarket for a donation of tea & coffee for your event and don’t forget soft drinks. You might want to charge an entry fee to the event. Guess the number of cookies/sweets in a jar for small fee – the winner takes home the goodies!

Here are some ideas to get you started Fun in the office Dress down day or Fancy dress day Wrong shirt day sponsor your bosses to wear the ‘wrong’ football shirt for the day Bingo Cake sale/Coffee morning Raffle – ask bosses to donate the top prize and then ask others to bring in bottles/chocolates etc.

How to increase your donation with Gift Aid

If you have any questions at all about Matched Giving, please do not hesitate to contact our fundraising team fundraising@home-start.org.ukat

Home-Start merchandise – Could you set up a stand one lunch time and sell some merchandise as well as raising awareness of the important work we do with vulnerable and fragile children and their families across the UK If it’s coming up to Christmas, you could sell Home-Start’s Snowflake Appeal merchandise too perfect for children’s stockings!

Payroll Giving – Does your company runs payroll giving scheme. so, ask if they would allow Home-Start to be added to the choice of charities that people can donate to. Give a monthly gift direct from your wages. It’s tax effective, so a donation of £5 only costs £3.92

or call us on 0116 464 5490

Room layout – dance floor, tables, raffles/prizes, displays.

Theme – colours, holidays, movies, events? This will impact on the flowers (auction them at the end of the evening), table decorations (balloons, candles), linen, cutlery, goody bags, menu and entertainment.

Have fun and enjoy making new friends or catching up with old ones!

Remind everyone why you are doing this and the awareness and funds it raises to help the thousands of vulnerable children and families that need our help. Tragedy or hardship could affect any of us at any time.

Thank everyone who attended and let them know how much you raised!

Always remember to...

Keep in touch with guests and invite them to your next fundraising activity.

Food – is the set menu provided by venue or sourced externally? Can each course be sponsored or the whole meal? Don’t forget individual dietary requirements and organise tasting session.

Venue costs ensure these are outlined early. Some additional costs could include room hire, provision of cash bar, staffing, staging/dance floor, linen for tables, menus, equipment hire, cloakroom facilities, wine corkage etc.

Sponsorship

The more elements to the evening that you can get sponsored the better. Consider the printing, flowers, entertainment, drinks reception, food and Personallywine.

approach local businesses (ideally a letter followed up by call) and offer them the opportunity to have their logo on the

tickets/posters/programmes, display at the venue, or they may sponsor a table etc. Many companies may also wish to donate to goody bags and raffle/auction prizes.

Entertainment

This could follow your chosen theme, but must appeal to the widest possible audience. All entertainment should be booked well in advance, preferably with written confirmation. If booking a band watch them perform or ask for a demo tape and give them an outline of the age and composition of the audience. If you book a disco, make sure you request the right kind of music for your audience.

Marketing

Invitations, tickets and all publicity material should be eye-catching and include: venue, timings, entertainment, Home-Start logo and registered charity number, dress codes, and any special features such as guest(s) of honour, comedians, celebrities etc.

You may wish to produce programme for the evening to include a timetable for the night, auction prize details, background details of Home-Start and a foreword by Rob Parkinson, Chief Executive of Home-Start UK. You could charge for this as this is also great outlet to sell advertising space.

Guests

Should be invited at least eight weeks before the event to allow time to sell tickets. You may decide to sell tickets as tables (typically between £500-£1,000 per table of ten). You may wish to invite people to speak at the event people attend balls to be entertained, so think carefully about your choice. You will want to talk to your guests about Home-Start and how we our support is changing the lives of thousands of vulnerable children and families across the UK. Explain that due to lack of funds, there are still thousands of children who still need our help. All speeches need to be short and ensure that the MC or host of the evening thanks all speakers, organisers, the venue, celebrities, entertainment and guests for their generosity.

Volunteers

These are essential to any event to assist with its smooth running. You may need people to help set up and decorate the room and tables, meet and greet, assist with

Increase your donation at no additional cost! Under the Government’s Gift Aid scheme, qualifying donations made by UK tax payers can be worth an extra 25%. This means for every £1 donated, Home-Start UK will receive an additional 25p, and £100 donation would be worth £125 to support our work with no extra expense to you or your

Sponsored job swap Quiz – enter your team in an inter-office competition Sweepstake – for the Grand National, Wimbledon, Eurovision etc depending on what’s going on at the time!

Thank you

Challenge event ideas

Whatsponsors.youcan include The additional income from Gift Aid makes an enormous difference to us, so please do make sure you sign Gift Aid Declaration Form and encourage your sponsors and supporters to sign one too. You only need to fill out the Declaration Form once as it will be valid for all your future donations. However, before we are able to reclaim the Gift Aid from HMRC, please ensure each donor meets the following criteria: For donations This additional income makes an enormous difference to us, so please do make sure you sign Gift Aid declaration form and encourage your sponsors and supporters to sign one too. You only need to fill out the declaration form once as will be valid for all your future donations. You can download a Gift Aid declaration form here.

If there is a big sports occasion happening eg. Football final, then ask your boss you can all donate money to charity to be allowed to watch ‘the big match’ whilst at the office Office talent competition/Stars in their Eyes Football/golf/swimming or similar sporting competition against a rival company or team

Home-Start UK registered charity in England Wales (1108837) and in Scotland (SCO39172) and company limited by guarantee, registered in England & Wales (5382181)

More traditional methods Matched Giving Scheme Check if your company runs matched giving scheme– if so, they could match the money you raise.

There are so many challenge events out there to suit all ages and abilities. So you have no luck fundraising in the office, why not get a team doing something a little more challenging! Here are just a few ideas: Get a group together to do skydive or abseil Why not take part in one of our international events, such as Climbing Kilimanjaro or Trek Machu Picchu Want something little closer to home, why not take part in a colour run, or how about Tough Mudder challenge. Just take a look at our website for more choices Hold sponsored head shave/leg wax – now this could take place in the office! Give it up chocolate, smoking, alcohol etc and get sponsored for or donate the money you are not spending on what you have given up! Sponsored weight loss

fundraising at the reception and tables, help display raffle/auction prizes and count money to keep running total. Don’t forget to allow for a separate room for your volunteers and entertainers to eat and relax in when not on duty, and a safe place to count money.

Charity of the Year Does your company have a Charity of the Year and if so, is it open for you to be able to nominate Home-Start UK?

For sponsored events you are planning an event, please do contact us for a supply of official Sponsorship Forms. These contain the precise wording required by HMRC and have been designed to ensure that the minimum amount of information required is recorded. As such, please ensure: Your name and address, as the fundraiser, are included in full. Each donor must clearly include their full name and title, home address (number or name) and full postcode. Please note work addresses are not permissible.

Collecting Tin/Box Could you put a Home-Start collecting tin or box on the reception desk or other prominent location?

Fundraising ideas on the night Auction – A maximum of nine items is recommended as people will lose after that. Ensure there are lower value items as well as one or two key prizes and make sure you choose a good auctioneer.

Consider hosting a silent auction as well with smaller prizes where the items (or a description of the auction item) are placed on display throughout the evening, and guests write their bids on open forms next to each item. This continues throughout the evening, with each person bidding higher than the previous one especially successful after a drink or two!

Bonus Ball People pay £10 for a ball between 1-49, once the National Lottery is drawn (or you make your own draw) the person with the ‘bonus ball’ wins £100, with the balance of £390 going to charity. This is an easy fundraiser for the reception that your volunteers can implement.

Sponsorship and Gift Aid declaration form

The Gift Aid declaration box is ticked accordingly. Avoid using ‘ditto’ marks. If a number of sponsors live at the same address, they must each complete their address and postcode. Donate individually. You cannot make joint donations, i.e. Mr and Mrs Jones. This is because the HMRC need to determine who the taxpayer is. Please also ensure the sponsorship money submitted to Home-Start UK corresponds exactly with the amount shown as collected on the sponsorship forms. If it does not, we are unable to claim any of the Gift Aid. For example, if you are sending in a cheque for £50, this must be the amount shown on the sponsor form as the total raised.

Please note that Gift Aid cannot be claimed on the following: donations where the giver has not paid enough UK income tax and/or capital of their that payments made something is a registration donations from company accounts collection proceeds the donation must be the fundraising@home-start.org.uk or call us on 0116 to organise a Ball or forget local accommodation and amenities are essential. Try negotiating the venue at a discounted rate. Other considerations at the venue:

Bingo – appoint a team captain on each table to sell bingo tickets that are in an envelope on the table. Later in the evening ask everyone to stand then call out bingo numbers drawn from bag; when player’s number is called they sit down and the winner is the last person standing!

Raffle Source up to ten good prizes, sell tickets and draw out the winners. An alternative way of drawing the tickets is to place winning numbers in balloons which have to be burst Music – take bids for special requests from the band/DJ.

Heads and Tails Sell tickets for £1-5. People who don’t want to play just sit down. Everyone then places their hands either on their heads or bottom, the MC tosses a coin. it lands on heads all the people with their hands on their bottoms sit down; this continues until there is one person standing who wins a prize. (If it gets down to two people they have to choose either heads or tails).

Casino There are many companies that hire out tables and croupiers. You can search the internet for full local list.

Home-Start UK registered charity in England & Wales (1108837) and in Scotland (SCO39172) and company limited by guarantee, registered in England & Wales (5382181)

Home-Start UK, registered charity in England and Wales (1108837) and in Scotland (SC039172)

Send in your money raised as soon as you Home-Start UK a registered charity in England & Wales (1108837) and in Scotland (SCO39172) and a company limited by guarantee, registered in England & Wales (5382181)
Macmillan and Dunelm know that when cancer hits home it turns your whole world upside down, that’s why we’re working together to support people living with cancer to live life as fully as they can. For every cup of tea sold in Pausa Cafés, 5p plus VAT will be paid to Macmillan Cancer Support a registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604). *Paid to Macmillan Cancer Support Trading Limited a wholly owned subsidiary of Macmillan Cancer Support to which it gives all its profits. BUY A TEA ANDGIVEWE’LL5p to DUN4461~95145 CUP FULL OF CAKE & HEART For every cupcake sold in Pausa Cafés, 30p plus VAT will be paid to Macmillan Cancer Support registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604). *Paid to Macmillan Cancer Support Trading Limited wholly owned subsidiary of Macmillan Cancer Support to which it gives all its profits. BUY A WE’LLCUPCAKEMACMILLANANDGIVE30p to DUN4461/95145 PAUSA Charity Cupcakes A4 Poster.indd 10/06/2021 4:02 pm Home-Start UK a registered charity in England & Wales (1108837) and in Scotland (SCO39172) and company limited by guarantee, registered in England Wales (5382181)
gains tax at least equal to the amount
tax Home-Start UK and all other charities that they donate to, reclaim on
gifts for
tax year.
where
received in return, for example, raffle tickets, entrance fees or items from
stall deposits and
fees
donor’s own connectedmoneypersons sponsorship payments towards the cost of an event made by people who are connected to the participant (e.g. wife, husband, civil partner, son, daughter, parent, grandparent or grandchild) will usually fail the ‘donor benefit’ rules and so will not qualify for Gift Aid. This is because HMRC perceives there to be personal benefit of the experience (e.g. skydiving or climbing Kilimanjaro). If you would like a Gift Aid declaration form please contact the fundraising team at
464 5490 100% of donations made at the till will be paid to Macmillan Cancer Support a registered charity in England and Wales (261017), in Scotland (SC0339907) and the Isle of Man (604). Also operating in Northern Ireland. s aLl c biaNgdiFrECe Jus Sk Ou C l EaG E to ad to Our Ll£1 Diecut DUN3812_MacMillian Charity Bucket Sticker_PRESSREADY.pdf 1 22/10/2020 15:44 Home-Start UK registered charity in England & Wales (1108837) and in Scotland (SCO39172) and company limited by guarantee, registered in England & Wales (5382181) How
Dinner dance www.home-start.org.uk Organising ball can be fun, but it is really hard work. An event of this sort takes a great deal of planning and careful financial management, so you will need to allow 6-12 months to plan it. If it is a success, it can be a real moneyspinner and great PR, but don’t even think about organising it on your own. There is far too much to be done for one person alone, so try to set up a working group made up of three to five people who will each be responsible for selling tables and sourcing prizes. The working group will need a budget to work to, so one of the first things to do is to agree a breakdown of projected income, projected costs, and projected profit. Venue and date Look at local event calendars and national events you don’t want your event to clash with others and it is best to steer clear of Bank Holidays. Look for quirky venues (castles, barns, boats, Tower Bridge), but don’t
and a company limited by guarantee, registered in England and Wales (5382181). Registered office: The Crescent, King Street, Leicester LE1 6RX.
home-start.org.uk In aid of Home-Start UK If have ticked the box headed ‘Gift Aid ✓’, co irm that am a UK Income or Capital Gains taxpayer. have read this statement and want the charity named above to reclaim tax on the donation detailed below, given on the date shown. understand that must pay an amount of Income Tax and/or Capital Gains Tax in the tax year at least equal to the amount of tax that all the charities and CASCs donate to, will reclaim on my gifts for that tax year. understand that other taxes such as VAT and Council Tax do not qualify. understand the charity will reclaim 25p of tax on every £1 that have given. Remember: Full name + home address + postcode = Please sponsor me (name) To take part in (event) on (date) Full Name Home Address (only needed Gift Aiding your donation) Post Code Amount Date Gift Aid First & Surname Do not put your work address £ paid ✓

Internal Brand Booklets

Thirty six page booklet. Part of a suite of five booklets for Dunelm colleagues covering maternity, paternity, surrogacy and adoption rights and advice. Creative followed internal brand guidelines.

Congratulations!

At Dunelm, we know that pregnancy is an exciting time, but can be daunting with a million things to think about. We want to be with you every step of the way!

This guide is here to give you helping hand during and after your pregnancy. It will also give you some best practice on how to use your Keeping In Touch days, and how to settle back in to working life.

To help you as much as possible, we have divided this book up into your Maternity, and Postnatal to guide you through Bump to Baby & Beyond.

BUMP...

MaternityYour Rights

Throughout this Maternity guide you will find useful hints and tips, your Maternity Rights, Healthcare and where to seek financial support if needed. What to expect from us

As with a lot if things, we want to help and support you throughout your pregnancy. That’s why, from the moment you tell us, we will meet up for a welfare meeting, to check in and make sure everything is just right for you in your working anythingenvironment.changeswith you or your baby, it is important

you let your line manager know so they can adjust the support you need.

Your welfare meeting

This is so important to ensure all risks to you and you baby’s health are minimised.

You and your line manager should make the arrangements to have a cuppa and a welfare meeting as soon as possible after you inform them you are pregnant.

Where potential risks are identified, we will take reasonable steps to remove them. This may include offering suitable alternative work in order to minimise heavy lifting, or working with you to change your working hours.

There will be further meetings planned with your line manager throughout your pregnancy, however if a new risk presents outside of these please let your line manager know so they can review what is in place for you.

All relevant information and forms can be found on Home Comforts.

When can start my Maternity Leave?

The earliest you can start your maternity leave is the beginning of the 11th week before your expected week of childbirth (EWC) (Unless your baby arrives

Youprematurely).canalsowork right up to your due date providing it is safe to do so!

What if my baby is premature?

Don’t panic! Your maternity leave will commence the day after your baby is born and will not affect your right to Maternity Pay. All we ask is you keep us up to date.

What if my baby is born late?

If this happens, it wont affect your right to Maternity Pay as your Maternity leave will have already commenced.

Illness during or after pregnancy

Routine illness (e.g. Colds or Flu) are dealt with under Dunelm’s normal sickness

Ifprocedure.youareabsent from work with a pregnancy related illness during your last 4 weeks of pregnancy, we may start your maternity leave early to support you before the birth.

If your illness prevents you from returning after your maternity, let your line manager know and follow the normal absence reporting procedures which can be found on Home Comforts.

MaternityYour Rights To find out how much you are entitled to please visit www.gov.uk/maternity-pay-leave/pay.

What if am not entitled to SMP?

If you are not entitled to

If you are not entitled to SMP, Payroll will you a called They your MATB1 form you sent them, and you will need to take this to your local DWP office who will be able to answer all your questions regarding eligibility.

Keep in touch Days

When you are used to the fast pace of Dunelm, it can feel strange to be at home!

Its always good to keep in contact with your line manager while you are on your maternity leave. To help with this, You have the option of working 10 days throughout your maternity period to allow you to catch up with any business updates and your colleagues.

A great way to use these days is to come in on monthly meetings or huddles. The best part is you get paid! (and it wont affect your Statutory Maternity Pay)

• You can use your KIT days to start to discuss your return to work plan with your line manager and your flexible working request, if you wish to apply.

Where risk is identified, working conditions and/or working hours will be adjusted to avoid the risk. Where this is not reasonable, we will work with you in line with the European Directive on Pregnant Employees and the Management of Health & Safety at Work Regulations 1999. We know how important is to minimise any risks in the workplace, and it is important that you are aware of the risks specific to pregnant women and how to avoid them. health and safety

safety Healthcare

Many women work whilst they are pregnant and many return to work whilst they are still breast-feeding. However, there are a number of hazards in the workplace which may affect the health and safety of our pregnant colleagues, or of new mums returning to work from Maternity Leave. When you notify your Line Manager of your pregnancy they will have welfare meeting with you and have conversation with you to identify and eliminate any immediate risks (more officially known as a risk assessment!)

We want you to look after yourself, so no-matter how long you have worked with Dunelm, we will support you with paid time off to attend antenatal care.

This includes medical and midwife appointments or even relaxation or parenting classes which are recommended by your doctor.

Fun Fact Baby bumps It’s not

Don’t forget, in England you can claim free prescriptions and NHS dental treatment while pregnant, and for year after your baby is born! Speak to your doctor or midwife for more information.

PAGE 10

Support Networks

Being a new mum can be hard work!

It’s a good idea to create parenting network who can support you and swap stories and ideas. When you have had your baby, other mums can be good company, especially if you are feeling a bit isolated.

Postnatal groups can also be a great way to mingle with other new mums. Your Doctor will arrange for meetings after your baby is born to teach you everything you need to know from weening to first aid.

You will also receive Midwife Support, and be visited by your Health Visitor to give you a helping hand! Both are invaluable sources of information!

Bump Baby & Beyond in SSC Some mums started their own network, they meet at work every few months for cuppa and chat, with their little ones in tow and stay in contact in between through their own what’s app group.

PAGE 30
PAGE 31
continued PAGE How much statutory maternity pay (SMP) will receive and for how long is it paid? SMP is payable for 39 weeks, the first 6 weeks of which will be paid at 90% of your average weekly earnings and the remainder (33 weeks) at the lower statutory level. SMP is subject to Income Tax and National Insurance contributions. All other deductions also apply. The standard rate for Statutory Maternity Pay is reviewed every April.
SMP, you may be able to claim Maternity allowance from the Benefits agency for up to 39 weeks. To qualify you must have been employed for 26 weeks out of 66 weeks before the EWC.
the
team
send
form
SMP1, you will need to fill this in and send it back to them.
will also send you back
PAGE
PAGE 21
make people smile!
proven,scientificallybutyoujustcan’thelpyourself
PAGE 36 Bump, Baby & Beyond Maternity & ManagersSurrogacyGuide Bump, Baby& Beyond ManagersPaternityGuide Bump, Baby & Beyond Bump, Baby & Beyond Name Store/Site WelfarePaternityPackManagersAdoptionGuide Bump,Baby&Beyond

Internal Brand Booklets

welcome

Colleague training booklet for Pausa cafe. Creative followed internal brand guidelines. PAGE 32 PAUSA Friendly Helpful Training Friendly Helpful Training
Your friendly and helpful training manual Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. ‘friendly and helpful’ Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut. odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur. Adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. Friendly & Helpful Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequaiste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quatur. Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui dolorem eum fugiatptas nulla pariatur. Friendly Helpful Training CONTENTS PAGE NO SECTION 1 PAUSA FRIENDLY & HELPFUL TRAINING Allergen Activities to 5 0 Exceeding Customer Expectations Activities to 7 0 Product Obsessed Activities to 7 0 SECTION 2 PAUSA ONE BEST WAY A Day in the life of and Trading Day Activities to 2 0 Operational Set Ups Tea and Coffee Activities 1 to 2 0 Smoothies, Frappes and Milkshakes Activities 1 to 2 0 Counter Fridges and Freezers Activities 1 to 3 0 Product Preparation and Presentation Standards Activities 1 to 3 0 Merchandising Hints and Tips Activities 1 to 3 0 Food Safety, Compliance, Audit, EHO Inspections & Escalation Process Activities to 7 0 Pausa One Way Barista Brilliance Activities to 5 0 SECTION 3 PAUSA TEAM LEADERS ONLY Activities to 9 0StoresStoresLearningHub,LearningHub>PausaHubFINDTHISTRAININIGONLearningHub,LearningHub>PausaHubFINDTHISTRAININIGONinyourLearningLibrary,bysearching‘Pausa’FINDTHISTRAININIGON MyLearning Friendly Helpful Training Section 1 ALLERGENS Explain why you should do the following when talking to Customers about allergens Activity 2 Let the Customer read the allergen information for themselves, rather than reading out to them. Pausa Friendly & Helpful Training Activity 1 Serve the Customer, even they have an allergen query and there’s big queue behind them. LearningyourLibrary,orbysearching‘Pausa’FINDTHISTRAININIGON MyLearning Activity 3 Rely on memory when asked for allergen information. Activity 4 Talk confidently about allergens with the Customer when they have a question. Activity 5 Never guarantee an item is 100% free of an allergen. Friendly Helpful Training PAGE PAUSA Friendly Helpful Training Section 2 ‘A DAY IN THE LIFE OF’ AND TRADING DAY Pausa One Best Way Activity 1 Put the following operational tasks into the correct Trading Day Period, using the ‘A Day in the life’ planner to help you Set up drinks service/till point High frequency and hourly cleaning Fill sanitisation stations for customers and Completecolleaguesthestock and thaw cake count Empty bins and take out waste Replenish BOH and service fridges for next day’s trade Food safety compliance Check seating for 2m social distancing Thaw cakes as per thaw stock count level Process wastage through the till Table CheckServiceCustomer entrance for POS and Hosting,sanitisationand Track & Trace Reduction & stock and thaw replenishment Ensure fridges are set to ME and PL levels Activity 2 Place the following tasks into the correct point on the ‘A day in the life’ chart. Thaw cakes as per the thaw stock count level Complete the cake stock and thaw count Replenish BOH service fridges for next days trade Reductions, stock thaw and replenishment Food safety compliance Ensure fridges are set up to ME and PL levels are right Processthroughwastagethetill Reset seating area to ensure 2M social distancing High frequency and hourly cleaning OPENING TASKS CONTINUOUS TASKS CLOSING TASKSLearningHub,StoresLearningHub>PausaHubFINDTHISTRAININIGON PAUSA Friendly Helpful Training PAGE 13 oflifetheindayA safetyFood compliance Preparing Drinks sanitisePrepare produceand Reduction, replenishment CONTINUOUS TASK OrderingandManagementStock CleaningMonthlyandWeekly SCwithMeetingWeekly ArchivingPaperwork upSetCampaign ADDITIONAL TASKS orderpriorityclosing 1 areasservicebeverageRestock 2 merrychef,machine,coffeeallClean toasterandmachineJP temperatureapplianceComplete checks andcleaning2-stagetheFollow BOHandFOHforplansanitisation equipmentonTurn temperatureapplianceComplete upsetandcheckflowEspresso grindercoffee andsanitisationupSet tablecleaningorderpriorityopening Activity 1 Offer to bring Lucy and James’ food out at the same time. Activity 2 Giving the bottle warmer to Chris at the till as he pays. PAGE PAUSA Friendly Helpful Training EXCEEDING EXPECTATIONSCUSTOMER In each of these scenarios, explain why this helps or worsens the Customer’s experience in Pausa PAUSA Friendly Helpful Training PAGE Activity 3 Offer for the Pausa Host to take food and drink over to Philip and Elizabeth’s table. Activity 4 Make recommendations to Julie and her group of friends. Activity 5 Pointing Alice and Katie in the direction of the product they are looking for. Activity 6 Serving Niall’s food in takeaway packaging. Activity 7 Getting to know Dave and Jan on more personal basis. PAGE PAUSA Friendly Helpful Training PAUSA Friendly Helpful Training PAGE Activity 1 A Customer is looking for something sweet and fruity Activity 2 A Customer is asking for a gluten free sweet treat. WhyProduct:you would recommend it: WhyProduct:you would recommend it: PRODUCT OBSESSED Using the descriptive words in the module as inspiration, recommend a product to the customer based on what they’re looking forHelpfulFriendlyandTraining Friendly Helpful Training PAUSA ONE WAY BARISTA BRILLIANCE Activity 2 What is the flow time of perfect espresso and why is important? Perfect flow time Important because Activity 3 When crafting milk for flat white, cappuccino, latte and hot chocolates, at what temperature should stop crafting the milk at? NormaltheCustomer asks for ‘extra hot’ Mix hot chocolate powder and milk in the jug and steam, pour into chocolate Mix hot chocolate powder, pumps of chocolate syrup and small amount of hot water in cup to make a paste, then top with little milk, stir, and top with more steamed milk creating late art Mix hot chocolate powder and a small amount steamed milk in cup to make paste, then top with little milk, stir, and top with more steamed milk creating late art Mix hot chocolate powder and small amount of hot water in cup to make a paste, then top with little milk, stir, and top with more steamed milk creating late art Activity 5 Tick the correct process for making hot chocolate Activity 4 When crafting milk for cappuccino and latte, how many seconds should leave the tip of the steam wand just below the milk level, before continuing to lower it into the milk? No of seconds Activity 1 Can you identify the 4 countries and regions of origin that produce our exclusive Pausa blend coffee beans? Tick the correct 4 countries. Brazil Costa Rica ndonesia Sweden Australia Central & South America East Africa Friendly Helpful Training Section 3 Pausa Team Leaders Only StoresLearningHub,LearningHub>PausaHubFINDTHISTRAININIGON 54321 Activity 1 List the five benefits of using the PTL weekly planner Activity 2 Name five benefits for your team of following the Pausa One way guidance

Office Environment Branding

Large format graphics installed at the Dunelm Stoke Distribution Centre, Stoke-on-Trent. Colourful illustration showcasing staff at the centre the role they play in the customer journey. Creative followed internal brand guidelines.

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