AllWhale - Instruction Manual

by willo.

instruction manual.

contents of product.

dear customer...

Thank you for choosing the AllWhale product. Willo stands for high-quality, thoroughly tested offerings in the areas of gentle pain management.

Please be sure to read this instructions carefully and in their entirety, and retain them later for further reference.

Kind regards, The AllWhale team.

AllWhale is a non-pharmaceutical alternative to treating dysmenorrhea (menstrual cramping). Its main purpose is to provide safe and effective pain relief in the comfort of your own home.

intended use.

AllWhale is a medical device designed to be used in the home healthcare environment to treat menstrual cramping using gentle acoustic stimulation (i.e. extracorporeal shockwave therapy

Shockwave therapy machines can be used alone for pain relief or be combined with other treatments for greater effect.

(ESWT)) and is suitable for use by all who can control the device and understand the instructions. Do not use the device for any purpose other than its intended use.

Any children operating the product must do so under adult supervision.

how shockwave therapy works.

Shockwave therapy is a type of medical treatment that uses high-energy acoustic waves to help promote healing in damaged tissues. These acoustic waves are delivered to the affected area using a special device, which is typically applied to the skin.

The acoustic waves that are delivered during shockwave therapy

are capable of penetrating deep into the tissues, which can help to stimulate the body’s natural healing processes. This can be particularly helpful for treating conditions like tendinitis, plantar fasciitis, and tennis elbow - as well as primary dysmenorrhea, which can be difficult to treat with other types of therapies.

Transmitter. Radial Shockwaves.

contraindications, warnings & cautions.

A warning is used when failure to follow the instructions may result in serious injury or death.

A caution is used when failure to follow the instructions may result in a minor or moderate injury, or damage to the device or other property.

Before using AllWhale, please consult your GP if you have any of the following:

Pregnancy: Shockwave therapy is not recommended for pregnant women as it may have unknown effects on the developing fetus. Blood-thinning medications: If you are taking blood-thinning medications like Warfarin or Heparin, it may increase your risk of bleeding or bruising from shockwave therapy.

Cancer: If you have cancer or have had cancer in the past, shockwave therapy is generally not recommended as it may stimulate tumor growth.

Open wounds or infections: If you have an open wound or active infection in the area to be treated, AllWhale may increase the risk of further infection or delay healing.

Nerve or blood vessel disorders: If you have a nerve or blood vessel disorder in the area to be treated, shockwave therapy may worsen the condition.

Pacemakers or other electronic implants: If you have a pacemaker or other electronic implant, shockwave therapy may interfere with the functioning of the device.

Do NOT use when driving, operating machinery, or similar actions needing muscular control.

Do NOT use to mask or relieve undiagnosed pain. This may delay diagnosis of a progressive condition.

Do NOT use if you have, in the area being treated: active or suspected cancer or undiagnosed pain with a history of cancer. Stimulation directly through a confirmed or suspected malignancy should be avoided as it may stimulate growth and promote spread of cancer cells.

Caution should be used following recent surgical procedures. Stimulation may disrupt the healing process.

Do not permit use by children unable to understand the instructions or persons with cognitive disabilities, (i.e. Alzheimer’s disease or dementia).

Keep away from children under 5 years of age.

Do not attempt to open or modify the AllWhale unit. This may affect the safe operation of the product and will invalidate the warranty.

The LED fitted into the unit’s ‘eyes’ indicate the current ‘mode’:

• Off.

• Shockwaves on.

• Heating on.

• Both on.

The soft cushion element allows for the unit to fit the contours of the user’s skin. This is where heat is dispersed, covering a large area.

allwhale controls & operation.

The shockwave transmitter can be adjusted by bending the tail to the desired location. It covers a smaller area for a specialised treatment.

The buttons separate the unit’s functions:

• On/Off

• Toggle shockwaves

• Toggle heating

The unit should be plugged into the mains electricity via the provided power cable. It should be removed when not actively being used.

cleaning & storage.

Clean the case and cushion at least once a month by wiping with a damp cloth and a solution of mild soap and water. Wipe dry.

• Do not immerse your TENS machine in water.

• Do not use any other cleaning solution than soap and water.

The cushioned part of the AllWhale unit will need to be occasionally replaced; a result of wear and tear. This should be done so approximately every 6 months. The main AllWhale unit has no fixed shelf life.

disposal of waste electrical & electronic products.

One of the provisions of the European Directive 2002/96/CE is that anything electrical or electronic should not be treated as domestic waste and simply thrown away.

To comply with the Directive, you can return your old electro-therapy unit to us for disposal. Simply print a postage-paid return label from our

website (www.willo.co.uk), attach this to an envelope or padded bag with the unit enclosed, and post it back to us. Upon receipt, we will process your old device for components recovery and recycling to help conserve the world’s resources and minimise adverse effects on the environment.

warranty.

The warranty refers to the main AllWhale unit only. It does not cover the replaceable cushion or power cable.

This product is warranted such that it is free from manufacturing defects for at least 2 years from the date of purchase.

This warranty is void if the product is:

• Modified or altered, is subject to misuse or abuse.

• Damaged in transit.

• Lack of responsible care.

• Is dropped.

• If the unit has been immersed in water.

• If damage occurs by reason of failure to follow the written instructions in this enclosed booklet.

• If product repairs are carried out without authority from Willo. We will repair, or at our option replace free of charge, any parts necessary to correct material or workmanship, or replace the entire unit and return to you during the period of the warranty.

Otherwise, we will quote for any repair which will be carried out on acceptance of our quotation. The benefits conferred by this warranty are in addition to all other rights and

remedies in respect of the product, which the consumer has under the Consumer Protection Act 1987. Should repair be needed within the warranty period, enclose your proof of purchase receipt alongside your unit.

Please ensure all relevant details are completed before sending your unit in for service - including the warranty card. Please ensure your contact details are still current and include a brief description of the problem you are experiencing together with your purchase receipt.

technical specification.

Input Voltage & Frequency:

230V, -6%, +10%; 50Hz; 13A

Energy Generated:

Acoustic

Pulse Frequency: 40kHz

Waveform:

Continual serial square wave

Temperature Range: 5 to 40OC

Humidity: 15 - 93% RH non-condensing

Atmospheric Pressure: 70kPa to 106kPa

The electrical specifications are nominal and subject to variation from the listed values due to normal production tolerances of at least 5%

warranty card.

PLEASE RETAIN THIS WARRANTY CARD.

RETURN THIS CARD ONLY WHEN YOU RETURN YOUR PRODUCT FOR REPAIR UNDER WARRANTY.

Name:

Address:

Postcode:

Daytime Telephone:

Email:

Date of Purchase:

Brief Description of Problem:

PLEASE ATTACH PROOF OF PURCHASE. WARRANTY IS VOID UNLESS THE ABOVE INFORMATION IS COMPLETED AND CORRECT.