Draft Strategic Plan for Knox Central Precinct Site
Prepared by:
Alain Nguyen (831461) as part of ABPL90131 Strategic Plan Making at the University of Melbourne
Acknowledgements
This plan acknowledges the Wurundjeri and Bunurong people, the traditional custodians of the land of Knox. The plan pays respect to the elders, past and present, of the Kulin nation and extends that respect to other Aboriginal people who may read this document.
Photo: Knox City Council (2023)
Site
Site
Executive Summary: Heart of it all
This report details the strategic planning directions for the Knox Central site, known as Knox Heart (or “the site”). The site adjoins the Knox City Council offices in Wantirna South. As Knox continues to grow and evolve, the site and broader Knox Central Activity Central Centre (“Knox Central”) will serve as a crucial hub connecting those who live, work, and play.
However, to truly become a hub, significant transformations must be made across Knox, starting with Knox Central and the site itself. Much of it has become dilapidated and nearing the end of its life, and there needs to be a renewal
Knox City Council envisions this area as a “will be a vibrant modern mixed-use activity centre that attracts residents, workers and visitors from across Melbourne’s east.” (2017, p.11). By activating this dormant site into one that embraces what Knox offers, it will attract growth underpinned by the use of functions of Wantirna South, such as commercial and education.
Delivering a new heart of Knox requires a coordinated multi-stakeholder effort. As such, this strategic plan aims to:
• Establish a 10-15-year vision for Knox Central and the project site
• Outline five key strategic directions underpinned by monitoring and evaluation frameworks and translate these directions into actionable interventions.
• Inform possible planning system changes.
• Assist the council in advocating for investment from other government and the private sector levels.
To this end, this strategic plan provides a framework that sets the expectation to transform Knox Central into a “capital of the East” and achieve the vision set out by the council.
About Knox
Knox City is a local government area in Melbourne’s outer eastern periphery. It has 159,103 residents across 114 square kilometres. Knox acts as a gateway to many of Victoria’s premier central highlands. Lush with trees and suburban living, it is a up-andcoming area witnessing rapid growth over the past few years. Some of the suburbs that are part of Knox include Bayswater, Scoresby, Rowville and Wantirna. Knox is well served by shops, schools and connection to Melbourne.`
*Not to scale
Lysterfield (shared with Yarra Ranges Council)
Wantirna South Wantirna
Bayswater
Boronia The Basin
Ferntree Gully
Upper Ferntree Gully
Knoxfield Scoresby Rowville
Suburbs within the Knox Local Government Area
Knox in Numbers
*Sourced
Population
Living
Over 160,000 across 114 square kilometres
Approximately a population density of over 1395 persons per square kilmetre
Projected population of over 185,000 by 2041 (id, 2024)
Median age is 40 (Victoria is 38)
61,950 dwellings in Knox
82% are single-detached houses
17% are medium to high density
Nearly half of households have one or more children
Work and Study
Travel
More than a quarter have a bachelor’s degree or higher
Professionals make up 23.1% of the workforce
57.7% of residents worked full time
Median weekly income for households is $1884 (compared to $1759 across Victoria)
57.8% travelled to work by cars
Less than 2% used public transport
Diversity
Mandarin is the largest non-English speaking language (7.3%)
43% of Knox’s ancestral backgrounds came from nonEnglish and Australian origins 7
Policy and legislative context
Strategic documents that form the policy and legislative context encompass much of this plan for Knox Central. Under the Local Government Act 2020 (Vic.), all local government jurisdictions must develop a strategic planning framework over a set period. At its core, the Knox Community Plan 2021-2031 is the encompassing council document that shapes its future land use and planning directions over the next ten financial years. Augmenting this requirement is the development of a Council Plan, which provides more specific directions over four financial years (usually aligned with council elections). Other guidelines were sourced from an interjurisdictional context, such as through the Office of Local Government in New South Wales (2021)
Where this plan sits is the “approach Council intends to take to achieving the over archching strategic outcomes and how change is expected to develop using a hierarchy of linked short to long-term outcomes” (Glen Eira City Council, 2021, p.11).
This plan supplements the Knox Council and Community Plans as a bespoke action plan to achieve the objectives set out by the council in 2021 and anticipate the new term following the 2024 local council elections. It will also ensure alignment with the broader Victorian Government’s Plan Melbourne and Housing Statements as part of an integrated effort to address Melbourne’s issues over the coming years.
One vision, many hearts.
Knox Heart will transform into a mixedused precinct that celebrates the vibrant communities living, working, and playing across Knox. It will play a significant role in realising Knox City Council’s community vision of becoming a “capital of the east” that has a “strong connection to the natural environment” while “encompassing a distinctive boulevard presence” and linking the Blind Creek Corridor and Lewis Park that will be well known in the east of Melbourne. (2017, p.11).
Photo: Pat Whelan (2020)
Four goals, one destination.
The strategic plan has the following proposed key objectives to achieve the vision, based on the five directions in the Knox Community Plan 2021-2031.
Vibrancy Rhythm
Rhythm
The site aims to act as the crossroad of opportunity and knowledge. It should promote residents’ desire to be a centre for empowerment where individuals and organisations can establish themselves while making the most of its central location. It should be somewhere that prepares the community, no matter their background, to thrive.
For Knox Heart to set an example across Melbourne, it needs infrastructure that supports its aspirations. The site must enable diverse land use while reducing the effects of sprawl, such as car dependency, and promote better connections across Knox with public and active transport modes accessible to all.
Centre for People Climate Stewardship
Knox Heart needs to be a place that brings together the Knox community. It should celebrate its residents and their aspirations while improving their quality of life and overall health. It should promote healthier lifestyles and relationships that build upon a more active community.
With the backdrop of Lewis Park and Blind Creek Corridor, Knox Heart will celebrate the ecological diversity of its green and open spaces. Coinciding with the redevelopment of Blind Creek and Lewis Park with Melbourne Water, the site will ensure that the natural characteristics that define Knox Central are shared and celebrated across generations while improving the biodiversity outcomes amidst climate challenges.
Aligning shared goals as one city.
Knox Heart is a distinct place that is emerging. It will have its own stories to tell but it plays a role in the wider conversation that is Melbourne. This plan aims to align with Victorian state and metropolitan planning and land use priorities set out by the Premier through Plan Melbourne (and Plan for Victoria in the future).
Plan Melbourne Outcomes
Melbourne is a productive city that attracts investment, supports innovation and creates jobs
Melbourne provides housing choice in locations close to jobs and services
Melbourne has an integrated transport system that connects people to jobs and services and goods to market
Melbourne is a distinctive and liveable city with quality design and amenity
Melbourne is a city of inclusive, vibrant and healthy neighbourhoods
is a sustainable and resilient city
Melbourne
Rhythm
Centre for People
Vibrancy
Climate Stewardship
Site photos
Images of Blind Creek (prior to completion) and Knox City Council Offices
Site context
The current site of Knox Heart offers an opportunity for a more meaningful connection to the wider Knox Central Activity Centre.
In a draft land use plan for Knox Central, the council identified that the civic centre area, where the Knox Heart site is situated, has become dilapidated and is nearing the end of life, which presents an opportunity for renewal. Furthermore, they also recognise that existing open spaces, such as Lewis Park and Blind Creek, are fragmented and not connected with the broader activity centre (2023).
A combined site and policy analysis by Sargent et al. (2024a & 2024b) found that Knox Heart’s current land uses and connection to the broader activity centre could be improved. West of the site is the imposing commercial spaces of Westfield Knox Shopping Centre, while to the east are industrial spaces that see little activity.
It is considerably difficult to reach Lewis Creek and the Blind Creek Corridor without having to traverse directly through the Westfield or industrial areas, many of which are impermeable areas that prevent porous interactions (Buehler et al., 2017). Restrictive walkability applies to other modes, such as active transport and related micro-mobilities. As a result, the reliance on the private realm compared to public spaces means that the spatial relationship between the site and Knox Central concentrates on the west. This plan recognises the need to rebalance this spatial imbalance and thus proposes significant transformations to ensure it is a place for all.
To this end, the site analysis was taken upon a deliberative process that involved observations and multifaceted analysis to consider its impact on its position within the area (LaGro,2013)
Figure 3: Current site use of Knox Heart (image by Sargent et al., 2024)
The need for a plan
Changing Suburbs
The case of Knox Central and the Knox Heart site represents a broader morphological path dependency across Melbourne. Outer suburban morphologies of cities such as Melbourne have seen substantial urban sprawl and low-density housing over the past few decades (Ranhama et al., 2020). The broader Knox local government area is home to over 160,000 residents (ABS, 2021a), but many live in single-storey detached housing (Knox City Council, 2024). Developing Knox Heart means that there needs to be a consideration of its possible growth and spatial logic of assuming that growth will inevitably happen (Phelps & Nichols, 2022).
Planning for the
Future
Many of Knox’s integrated policies and action plans surrounding its remit have become outdated and, therefore, not fit for purpose in today’s context. For example, while both the Community and Council Plans mention improving mobility and community integration, a mobility study has not been done since 2011. Additionally, Knox has not had an updated Housing Strategy since 2015, which mentions incongruent objectives to current policy alignment at varying levels of governance.
Knox’s approach to the site also raises regulatory ambiguities. Under Amendment C149 (2018), the site is part of the Knox Central Activity Centre. However, current zoning ordinances indicate that this area is instead a Mixed-Use Zone. There is an omission within the Knox Planning Scheme of this zone, which further convolutes the scope of Knox Central and the site. Knox Heart and Knox Central need a robust strategic plan to ensure delivery. Metropolitan planning that delineates outcomes and the gaps in providing for communities indicates robustness (Kornberger, 2012). As a result, this plan offers a toolkit for possible future consolidation of planning ordinances, such as rezoning and related Planning Scheme amendments.
Climate Impacts
Knox is intensely car-dependent owing to the lack of effective transport options, which impacts its carbon footprint and the flow-on effects of emissions (ABS, 2021b; Knox City Council, 2024). Studies have shown the ramifications of long-term damage resulting from urban sprawl and its associated externalities (Feng & Gauthier, 2021). Furthermore, Loughnane et al. (2012) indicated that much of the Knox postal area is susceptible to heat-related climate risks despite its proximity to the green wedge. The climate impacts will not just disappear, and places like Knox will be vulnerable.
Machinery of Government
The latest cycle of local council elections in 2024 will mean a shift in Knox’s and its residents’ priorities. As part of its legislative requirements, the council plan will soon be updated within the 4-year responsibility, eventually impacting the 10year Community Plan and Vision.
Over the past few decades, metropolitan planning in Melbourne has seen a contraction with little oversight on its adaptability to future challenges (Buxton et al., 2016). Knox’s unique characteristics mean it needs to anticipate further changes in the planning system. Indeed, changes at the federal and state levels, ranging from the National Urban Policy to the Victorian Housing Statement (2023) and the announcement of new transportoriented zones (2024), and consolidation of planning authorities from 2025 require further investigation into how this impacts Knox. This plan aims to provide a baseline framework to adapt to these changes.
Westfield Knox in 1977 (Knox City Council, 2017)
Knox Heart Site in 2014 (McInneny, 2014)
Spatial moves
Spatial moves are a cartographic outline for Knox Heart. They visualise where and how development may occur over the next decade and provide a tangible indicator of how land changes and policy interventions occur within the plan-making process (Hersperger et al., 2018). The spatial moves are representations of Knox Council’s vision of the Knox Council and the ordinances afforded to it as part of the Knox Planning Scheme, stucture and draft land use plans (2023, pp.19-24).
1. Define the Character of Knox Heart and Civic Area
2. Celebrate Lewis Park and Blind Creek
3. Access and Movement
4. Transit Oriented Convergence
Rhythm Directions for Rhythm
What do we know?
Knox residents want livelihood opportunities and continually be at the forefront of knowledge and emerging industries.
However, for that to happen, Knox needs a hub to champion the outcomes of its communities and uplift those previously left behind. We already have institutions such as the Swinburne University of Technology playing a significant role with their Knox Innovation, Opportunity and Sustainability Centre (KIOSC). Knox can offer so much more. With cityshaping projects underway, such as the Wantirna Health Precinct (2024), this is a once-in-ageneration opportunity for Knox Central. The rhythm of opportunity and innovation requires a centre that attracts and retains talent while uplifting those from vulnerable communities.
What are we proposing?
Knox Heart is near major institutions such as the Wantirna Health Precinct, higher education and the commercial core anchored by Westfield Knox. Over the next few years, Knox must increase its presence as a hub and, therefore, its necessary land use. This plan is an opportunity to reconfigure the relationship between knowledge and innovation hubs to converge towards Knox.
Photo: KIOSC Building (Woods Bagot, n.d)
Vibrancy
Directions for Vibrancy
What do we know?
People who live in or visit Knox cherish its convenience and connection to some of Victoria’s best natural features. Life in Knox is always pulsating with activity, and its urban character should reflect that. Knox, as a whole, is currently low-density, and its vibrancy is starting to decline as urban sprawl continues; car dependency is still a major issue, and public transport options are limited, which will ultimately impede Knox Heart and Knox Central’s role as a neighbourhood hub. Housing remains an ongoing issue for both Knox City Council and residents. Knox needs to promote high-quality suburban living while being accessible and convenient.
What are we proposing?
The plan for Knox Heart will revolutionise suburban living in Melbourne. It will illustrate the net community benefits of higher-density infrastructure and mixed-use activity. Such aspirations also extend to how people get around Knox and interact with it.
Photo: Knox Fest 2023 Fireworks (Knox City Council, 2023)
Resilience Directions for Resilience
What do we know?
The impacts of the COVID-19 pandemic over the past few years have significantly affected Knox’s community. Less than half of residents in Knox say they have good health, while 1 in 6 adults feel socially isolated (2021). The community wants to come together and build resilient capacities for their futures. Placemaking is critical for Knox Heart because it goes beyond just the physical realm but over time and space (Keidar et al., 2024). Therefore, Knox must have a hub that allows connections and the expression of its people. Knox Heart aims to be a gathering place, enabling its users to have healthier and more active lifestyles at any time.
What are we proposing?
Naming the future site Knox Heart is no coincidence. It aspires to be the community’s lifeblood. The site must be culturally responsive, safe, and ultimately for the public. We aim to adopt placemaking interventions that have been shared for generations and represent Knox’s character.
Photo: Knox Community Arts Centre in Bayswater (Knox City Council, 2023)
Directions for Climate Stewardship
What do we know?
Knox City Council developed a Climate Response Plan in 2021 and outlined its intention to have net zero carbon emissions by 2030. Knox’s industrial uses account for half of its emissions, predominantly electricity usage (Knox City Council 2021b). Intense use of non-renewable electricity poses a climate risk, especially for Knox’s natural spaces and biodiversity, such as Lewis Park and Blind Creek. Furthermore, car dependency and its emissions contribute significantly to Knox’s climate footprint. Therefore, a future site like Knox Heart needs a sustainable path that embraces climate stewardship and responsibility.
What are we proposing?
Knox Heart will adopt the principles guiding the Climate Response Plan 2021-2025. It will ensure that its land use maximises green and open spaces while leading the way in ensuring that Knox City Council becomes net zero by 2030. Furthermore, by incorporating other interventions, such as better transport and walkability, Knox Heart will also minimise the heat vulnerability it may pose.
Photo: Blind Creek and Lewis Park Walking Trail (Victoria Walks, 2022)
Delivering the plan
Delivering Knox Heart will be an undertaking that spans many years beyond Knox City Council’s remit. Implementing the vision of local government is an ongoing daunting task that requires the bidding of funding opportunities from state and federal governments, which also play a major role in delivering changes to land, infrastructure and services (Byrnes et al., 2008). Knox Heart needs the capacity to implement and ultimately deliver upon its vision of being a place that truly transforms Knox Central. It will advocate for grants and partnership opportunities from relevant stakeholders and authorities due to the nature of how planning funding operates (Dollery et al., 2012).
While Knox Heart strives to be ambitious, systematic changes towards how policies, especially planning and transport-related ones in Victoria, must foster a culture that desires effective theory of change and process improvement over time (Buchan & Holland, 2021; Davis & Bodkin, 2024).
The guide for estimated costs is as follows:
$: Within council’s scope
$$: Requires application for further grants and funding
$$$: Requires multisectoral partnerships and investment
As for the timeline of the implementation for Knox Heart, this is based upon the remit of the Council and Community Strategic Plans:
Short-term: One to four years
Medium: Four to seven years
Long-term: Beyond seven years
Ongoing: Continual priority and development by the council
How to read the actions
Direction 1: Rhythm
1.1: Knox Heart is Attractive for Opportunity and Innovation
1.2: Knox Heart is a gathering place of ideas and empowerment
1.3: Knox Heart is future-ready and has the tools ready for those who interact with it to succeed
1.4: Knox Heart has the best outcomes with the best practices in its urban economy
Incentivise and leverage institutions and businesses to succeed in Knox
Ensuring the Planning System supports land use provisions for activities relating to opportunity and innovation
Advocate for the latest internet and digital infrastructure connectivity so that Knox’s heart has cityleading technology
Urge public and private investment to transform Knox into a true capital of the East
Key partners
• Victorian Government
• Department of Transport and Planning
• Invest Victoria
• Swinburne University of Technology
• Westfield Knox (Scentre Group)
• Eastern Health
• Knox Private Hospital
• Local businesses and organisations
Policy Alignment
Direction 2: Vibrancy
Advocate for new public transport connections, such as extending the 75 tram to Vermont
2.1: Knox Heart will be less cardependant by utlimately being accessible, walkable and public transport-oriented
2.2: Knox Heart will be vibrant with mixed-use buildings and retaining its suburban character
Develop a complete streets and mobility study on best practices to connect Knox Heart
Incorporate universal design principles that incorporate the lived experience of Knox’s community
Ensuring consistency in the Knox Planning Scheme by designating the site as an Activity Centre Zone
2.3: Knox Heart will harness the benefits of higher-density housing and ensure that everyone can live in Knox
Develop an updated Housing Strategy to consider higher-density typologies and social housing.
Deliver mixed-use higher-density housing, affordable housing minimums and invite possible development contributions
Key partners
• Australian Government
• Department of Transport and Planning
• Development Victoria
• Development and Property Industry (such as existing partnerships with Mirvac and Stockland)
• Committee for Melbourne
Policy Alignment
• Local businesses and organisations Melbourne provides housing choice in locations close to jobs and services
Direction 3: Resilience
3.1: Knox Heart will be a place of storytelling and expression
3.2: Knox Heart will be safe for all to enjoy
Build excitement and engage with the community on how Knox Heart will transform their livelihoods in Knox through pop-ups, events, programs and consultations.
Recognise the role of the traditional owners and continually engage with the Registered Aboriginal Party on Knox Heart’s development.
Investigate the role of providing lighting and other safety provisions to ensure that Knox is safe at all times of the day
Create wayfinding and branding that is accessible to all
3.3: Knox Heart is a public gathering space that provides community opportunities and infrastructure for all
Develop an urban design framework that maximises pedestrian interactions and connectivity to the wider Knox Central.
Relocating the Knox Library from the Westfield Shopping Centre to a new site in Knox Heart that integrates with new council offices
Ensuring that there is a central park or square area in Knox Heart to allow future gatherings and events
Key partners
• Australian Government
• Department of Transport and Planning
• Development Victoria
• Development and Property Industry
Creative Victoria
• Committee for Melbourne
• Knox artists and storytellers
Policy Alignment
Melbourne is a city of inclusive, vibrant and healthy neighbourhoods
Direction 4: Climate Stewardship
Increase the coverage of tree canopies and plants that will eventually augment the streets of Knox Heart
4.1: Knox Heart is a centre that connects to nature
4.2: Knox Heart will be climate responsive and limit its consumption of resources
Continue to promote the benefits of Lewis Park and Blind Creek following redevelopment
Ensuring future developments and land use align with provisions for public open space
Integrate the flood management plans of Lewis Park and Blind Creek to ensure that future development will not impact waterways
Ensure the urban design framework promotes an urban fabric that reduces heat and reflectiveness to minimise the urban heat island effect
Require
Key partners
• Australian Government
• Department of Enercy, Environment and Climate Action
• Parks Victoria
• Melbourne Water AusNet Services
• Development and Property Industry
• Local businesses and organisations
Policy Alignment
Keeping the plan on track
This plan has set an ambitious undertaking to transform Knox Central and the site that will be the heart of the community’s future. The success of this site is based upon bringing together the lived experiences of people who interact with Knox as well as social and economic trends that will impact everyone.
Knox City Council plays a critical role by setting the vision and goals and monitoring outcomes that seek to achieve these objectives through measures indicating progress. As part of its Integrated Planning and Reporting requirements, the outcomes for each direction will be updated accordingly through progress reports aligned with the timing of the Council Plan and the annual State of Knox Survey. These initial indicators provide a foundation for further evaluation as Knox Heart develops and becomes a reality.
Direction 1: Rhythm
Knox Heart site is ready for future development and infrastructure delivery.
Knox Heart has the digital infrastructure, such as fibreoptic internet, in place for future development
Knox Heart has industry buy-in and financial investment-ready
Direction 2: Vibrancy
Knox Heart will be well-connected by city-leading public transport
Knox Heart will incorporate accessible and walkable streets
Knox Heart will have a diverse urban fabric and built form that embraces higherdensity usage and deliver housing
• Approval of planning scheme amendment process
• % thinking council is future-ready
• NBN Approval of Knox as a future upgrade site
• Internal council operations framework of digtital technologies and data
Number of businesses registered in consultation processes
Council Planning Council Surveys and Engagement
Australian Government Council Operations
Council Commercial and Procurement
Glen Waverley railway line extension budgeted
75 Tram extension budgeted
• North South bus route investigation budgeted
• Number of people using public transport
Progress of updated mobility study and complete streets investigation
• Progress of urban design framework for Knox Heart augmenting land use processes
• Rezoning and planning scheme amendments approval
• Delineation of height controls and floor area ratio
• Alignment with State Policies and Strategies
Council Planning
Victorian Government
TBC (Future)
Council Planning and Design Council Transport
Council Planning
Victorian Government
TBC (Future)
Desired Outcome Indicator
Direction 3: Resilience
Knox community support Knox Heart and its vision
Knox Heart will have provisions that enable its ongoing safety
Knox Heart will be a gathering place for storytelling and expression
Community infrastructure and spaces will bring together Knox’s diverse communities together
• % of residents participating in consultations
• % of residents approving proposed changes
• Lighting and street furniture plan developed Number of lights
• Proximity to support
• Wayfinding changes are available in various formats
% of Community Satisfaction
• Decrease in those feeling isolated.
• Increase in engagement with the Registered Aboriginal Party
• Number of events and permits once Knox Heart opens
• % of different demographics interacting with Knox Heart
• Future residential count represents different demographics
Direction 4: Climate Stewardship
Knox Heart is connected to nature and provides opportunities for healthier and more active lifestyles.
• Increase in vegetation coverage across Knox Central
• Increase in Lewis Park and Blind Creek usage
• Increase in active transport usage
• Increase in satisfaction of community open spaces
Knox Heart adapts how human environments interact with climate change and its impacts
• Limits to possible weather-incurred damages
• Flood and stormwater management is efficient
• Blind Creek and Lewis Park protected
• Uptake of active transport such as cycling
Community engagement and surveys
Council Planning and Design Council Operations Council Communications
Council Planning and Design
Council Operations Council Communications
Knox Heart is connected to nature and provides opportunities for healthier and more active lifestyles.
• Emissions per capita per year of Knox Centra Index of urban heat temperatures
• Amount of waste produced
• Amount of energy used per capita
Council Operations
TBC (Future)
TBC (Future)
Next steps: community engagement
Enabling the success of this plan requires bespoke interventions that benefit the Knox community. Because of the significance of the future site, engagement with the community must not be standardised or generic, which does not promote meaningful dialogue between Knox and the people (Christensen & McQuestin, 2018; Legacy et al., 2023).
The proposal will identify key stakeholders and invite community members to participate as part of its participation process. As part of the Knox Community Engagement Plan, the proposed interventions to the site will follow its adopted policies and the best practices outlined by the IAP2 spectrum of participation. Participation means accessible formats to everyone connected to Knox, which means there needs to be both a physical and digital approach to community engagement for Knox Heart’s future.
The engagement strategy must identify stakeholder groups surrounding Knox Central and involve Westfield Knox Shopping Centre, Swinburne University of Technology, Arcare, and local businesses.
All actions developed within the engagement plan will be reported within integrated planning and reporting frameworks set out by legislation but also take upon a codesign-led process that identifies platforms and spaces that enable participation across Knox’s diverse communities (Wahlin & Blomkamp, 2022).
How we will engage
We will share what we want Knox Heart to be (this plan) and share how it aligns with what you’ve told us through other Knox policies and strategies.
We want to know what Knox Heart will be to you and what it needs to represent. We will engage with the Knox community meaningfully through accessible and widereaching ways such as regular surveys and engagement activities so that this plan will truly fit the needs of Knox. We will also ensure we reach different population groups such as young people, Aboriginal and Torres Strait people, local businesses and other stakeholders.
We will hear what you said and let it go through the public scrutiny process where you can make further comments and exhibit Knox Heart’s future. We will actively listen to criticisms and objections to ensure that future decisions are made with community benefit in mind.
We will do our best to ensure that your inputs becomes enshrined in an updated Knox Heart report which will ultimately let us deliver a hub that is truly the heart of the community and capital of the East.
References
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