ESTMA
\ Global logistics solutions
Evolution Constant “It is a small piece with a big message that I really believe – the most successful people don’t sit around waiting for good things to just magically happen to them, they make it their business to make the best deal for themselves, in all areas of life.” - Sergei Ignatenko, ESTMA founder
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STMA was established on May 18, 1990 as the first privately owned maritime agency in the former Soviet Union. All this time is marked with successful and fruitful business relations and devoted service to you. Throughout the years we have encountered many obstacles and difficulties, changing social and economic times, but at the same time we have learned and gained better knowledge of our business. We manage to confront the hindrances and continue in the 21st century with growing confidence, stability and economical ascendancy. Company experience is multiplied, filtered through our history, formed traditions, day-to-day practice, organizational order and channeled by our team into continuous potential. We systematically enlarge our presence in Baltic States, C.I.S. and Russia. This will allow our customers to receive a full complex of up-to-date, quality, technological services at the world standards always and everywhere. In addition to our main office in Tallinn ESTMA has at its disposal ESTMA SIA that operates in Latvia and offices in the largest Estonian ports. Today we are glad and proud to announce that we own fully self-sufficient offices in Russia (Moscow, SaintPetersburg and Volga) to allow our customers controlled distribution and door delivery on the territory of Russian Federation. Besides services in Estonia and Latvia ESTMA has companies and representations with operations in Russia, Lithuania, Ukraine and USA. High level of professionalism of the managing team and the employees is a testimony of stable operations and development of any organization. Today, our managing team consists of people with unique professional expertise and thorough knowledge in the area of freight forwarding and maritime services. Along with managing directors who endow the company greatly in the course of many years, there are new, talented and energetic personnel who graduated from top home and foreign universities, marine and business schools. They adopt the experience of their senior colleagues and apply personal knowledge and skills in the area of contemporary managerial methods. As an ESTMA customer and partner, you have helped us to become one of the Baltics’ leading suppliers in logistics, so we thought the least we could do for you is to continue providing outstanding services. Valuing highly our immaculate business reputation, we will henceforth carry out all obligations to our customers and partners. www.estma.net
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Freight Forwarding rail / road / sea reight forwarding in ESTMA incorporates arrangements for bulk and general cargoes of all categories going for import, export or transit.
ESTMA provides contracts for rail, road, air, marine (including regular lines) and multimodal transportation generating the most effective solution for cargo to reach its destination safely. We offer both fixed products and special individually customized solutions to suit needs of our customers depending on time limitations, size and nature of the specific cargo for transportation, as well as route and transport choice. ESTMA organizes full package solutions of comfortable door-to-door delivery, receipt, handling, warehousing, quality and quantity control, insurance, customs clearance and other shipping services of goods. Since inception one of our areas of expertise has always been containerised cargo shipments by all suitable modes of transportation all around the world. Fixed FCL/LCL services by liner vessels all over the world. Unstuffing containers and dispatch by any conventional transport. ESTMA’s highly qualified and experienced staff constitutes our customers’ guarantee for unrivalled personalised service and tailored solutions to fit their own particular needs.
Reliability, time-scale and efficiency are the main service criteria at ESTMA.
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www.estma.net
Air
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ESTMA co-operates with most of the leading and smaller air-carriers.
STMA Ltd with its dedicated division Estma Air – head office in Tallinn and branch offices in Latvia and Lithuania is one of the largest air forwarders in Estonia. We specialize in airfreight, urgent shipments, aerospace logistics, air cargo charters and deliveries in small vans all over Europe. We offer local cargo distributions for our customers and partners in Estonia for import air cargo.
Estma offers both fixed products and special solutions, considering the particular requirements of the customers:
Representing airlines well known in the world, we can be most flexible in our selection of different flights and means of transport to meet all timeand price-sensitive requests.
Estma together with the whole worldwide network of partners has divided its airfreight activities into four different products, offering our customers better solutions to satisfy clients’ requirements.
Airport to airport services
Door to door services
Combined services
Distribution
Courier services
Bullet van (dedicated cargo van) service
Air cargo charters
Special services
Aerospace logistics (aircraft spare parts’/ aviation materials deliveries)
Ship spares’ logistics (ship spares’ urgent deliveries) General cargo traffic
ESTMA is an IATA cargo agent and ISO 9001 certified company.
www.estma.net
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Ship Agency In global competition, the winning companies are those that can put together a team of people with the best knowledge and highest enthusiasm.
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STMA provides a comprehensive Port Agency services in all major Baltic ports. We possess extensive work experience with all types of vessels (from cargo to passenger ships and navy vessels) in all ports we serve. Apart from providing high-standard port agency services, our strengths include: Extensive global presence in Baltic harbours combined with the in-depth knowledge of our regional personnel enables us to provide effective, innovative and cost-efficient port and marine solutions. Customers can expect a uniform quality of service in every port where we are active. Due to recognized commitment to the industry we enjoy close working relationships with terminal operators, harbour authorities and port service providers in all locations, helping us to achieve our aim of ensuring a speedy turnaround for vessels with minimum delays and costs. Other strengths attribute to continuing support of high-standard services to our customers: Reputation for operational excellence Strict compliance with health and safety requirements Well-trained and experienced teams that operate our network Assisting clients in their negotiations with port authorities, stevedores, port service companies Centralized accounting system for the conventional distribution of disbursement accounts and full documentation management using the latest technology Insured operations The head office of ESTMA Agency Department is located in Tallinn, Estonia. Regional offices and service destinations are in following major harbours: Estonia:
Muuga, Paldiski, Kunda, P채rnu
Latvia:
Ventspils, Riga, Liepaja
Lithuania:
Klaipeda, Butinge
Russia:
St. Petersburg, Primorsk, Kaliningrad
Ukraine:
Odessa, Kherson, Kerch, Mariupol
Our teams work round-the-clock to serve our customers 24 hours a day, 7 days a week, 365 days a year.
Our vision is to be the leading provider of Port Agency services within our specified markets. 7
www.estma.net
Liner Services
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iner agency service is another successfully practised field at ESTMA. We are a ship agent and provide special booking offers for liner services.
On-carriage to the Baltic States, C.I.S. And Russia
Over-beam cargo handling
Ro-Ro cargo booking and handling
Daily Ro-Ro cargo traffic from Tallinn (City Harbour) to/from Helsinki (Katajanokka) on the Viking Line’s m/s “XPRS.”
Ship Brokerage We believe in the importance of partner relationships. Relations built on the ship brokers motto “Our Word is Our Bond”.
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hip brokerage has changed during the last decade. Nowadays principals come to us for accurate information about the tendencies of shipping market as well as for assistance in negotiations and contracts.
ESTMA assists in chartering of different sizes of bulk, liquid and general cargoes. The main focus is on the Baltic industries import and export cargoes within Europe. Trustful connections with owners and charterers enables us to provide our customers with quality service within the scope of its activities as tanker and dry cargo chartering. We also quote for project cargoes and combined sea and inland transportation. Last but not least, our independence from shipping and financial institutions guarantees to our customers maximum privacy and confidentiality regarding their operations.
www.estma.net
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Cruises & Shore Excursions
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ince the year 2000 ESTMA performs shore excursions in a well-balanced tandem with cruise ship agency services. The connection of services of ship agent and tour operator guarantees the most dynamic arrangements.
By coordinating the information in every step of the service we provide all needs of passengers at the maximum level of comfort. Our Shore Excursions team is offering the imaginative tours for highest expectations. To double-guarantee safety of cruise passengers ESTMA possesses Public Insurance Liability Certificate. The unique value of Tallinn Old Town lies first and foremost in the well-preserved completeness of its medieval structure, which has been lost in most of the capitals of Northern Europe. Since 1997, the Old Town of Tallinn has been on UNESCO’s World Heritage list. ESTMA’s shorex agents manage an effective variety of on-shore excursions and complementary activities for cruise passengers. Historical tours Sporting arrangements Leisure activities Nature tourism Shopping tours Our private guides with specialised knowledge in versatile areas convey to tourists and help them to realize the experience of the Baltic-Estonian characteristics. Not only guides’ knowledge of the subject attributes to the interest and joy of comprehension, multilingualism is another essential component - excursions are offered in more than a dozen world languages. Apart from general tours we organize separate group and individually guided tours in addition with leisure and entertainment programs in Tallinn and other cities and locations in Estonia.
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www.estma.net
Warehousing
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STMA Terminal Ltd. provides a high-grade of professional, warehousing and terminal services. It also has a customs license for providing bonded warehouse services. Warehouse acts as a consolidation and distribution centre for European and third country cargoes. The entire warehouse complex is insured and is under constant professional manned, electronic and video surveillance. All safety measures are strictly enforced. Storage capacity and Service facilities Covered storage: 12,000 sqm for 3,900 pc of EUR/FIN. Open-air storage: 3,000 sqm for 100 pc of car, 64 pc of containers (20’), 23 pc of trailers. Container depot: 8,000 sqm open air storage area for containers and trailers.
Please request further info at Tel: + (372) 504 4437 + (372) 6379 376 Fax: + (372) 6379 351 e-mail: warehouse@estmaterminal.ee
Terminal has at its possession a direct railway branch with an immediate access to the main railroad. ESTMA Terminal performs quality control, cargo inspection and regular stock checks practising flexible handling operations with wide variety of cargoes. At ESTMA Terminal we handle all necessary documentation including all custom formalities.
We are sure we can find a solution suitable for Your business! www.estma.net
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World Map NORWAY
SW CANADA
DENMARK UK
GERMANY
FRANCE USA
PORTUGAL
ITALY
SPAIN
MOROCCO ALGERIA MEXICO GUATEMALA
CUBA GONDURAS VENEZUELA
NIGERIA
COLOMBIA ECUADOR BRAZIL
PERU
ANGO
BOLIVIA
NAMIB
CHILE
URUGUAY ARGENTINA
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RUSSIAN FEDERATION
FINLAND
WEDEN
ESTONIA LATVIA LITHUANIA
Y
UKRAINE
Y
KAZAKHSTAN
TURKEY PEOPLES REPUBLIC OF CHINA IRAQ LIBYA
EGYPT
IRAN
S.KOREA JAPAN
PAKISTAN UAE INDIA THAILAND VIETNAM
SUDAN
SOMALIA
MALAYSIA INDONESIA
PAPUA NEW GUINEA
OLA MADAGASCAR
BIA
AUSTRALIA SAR
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Quality Standards
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STMA has always pursued a policy to enhance its systems through voluntary improvement to achieve an operational performance which is
subject to continuous development. Getting the service right every time is the single most important activity. At ESTMA you will meet dedicated people with the right attitude.
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We possess some of the world-class advantages: openness, language proficiency, willingness to develop and a newly-established confidence.
Quality & Environmental Safety It is important for us to supply professional reliable service for all the activities that support our customer during the supplier-customer exchange. This includes all pre-sale, sale and post-sale activities. All business units of ESTMA are qualified for ISO 9001:2000 Certificate for global logistics. This certificate forms the basis for flexible correctly organized service to our customers. ESTMA is an associated member of FIATA (International Federation of Freight Forwarders Associations), IATA (The International Air Transport Association), BIMCO (The Baltic and International Maritime Council) and Estonian Chamber of Commerce and Industry, NALSA (Latvian National Association of Shipbrokers and Shipping Agents) which all have recognised the outstanding performance of the company in the freight forwarding market over the years. Insurance. In addition we safeguard our operations by insuring our and the risks of third parties involved with Freight forwarders insurance, Public Liability Insurance Certificate and alike.
Individual customized approach to services rendered to customers with no room for error and 24/7 stand by for your convenience 13
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Your bright ideas!
Call ESTMA +(372) 6401 800
www.estma.net
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CONTACT US: Tallinn, Estonia 17 Sadama str., 10111 Tallinn, Estonia
Tel: +(372) 6 401 800 / 6 401 801; Fax: +(372) 6 313 560; Telex: 173889 ESTMA EE E-mail: info@estma.ee
Riga, Latvia 30/1 Ganibu dambis str., LV-1005 Riga, Latvia
Tel: +(371) 6 7783 940 / 6 7783 942 / 6 7783949; Fax: +(371) 6 7783 947; Telex: (537) 1 734 04 ESTMA LV E-mail: info@estma.lv
Klaipeda, Lithuania 18/6 Birutes str., 91210 Klaipeda, Lithuania Tel: +(370) 6 980 4949; Fax: +(370) 4 638 1182 E-mail: info@estma.lt
St. Petersburg, Russia 35a Marshala Govorova str., 198095 St. Petersburg, Russia Tel: +7 (812) 740 3486 / 740 3485; Fax: +7 (812) 740 3483 E-mail: info@estma.spb.ru
Moscow, Russia 6a 4ja ul. 8go Marta, office 501, 502, 127165 Moscow, Russia Tel: +7 (495) 645 2645; Fax: +7 (495) 645 2601 E-mail: info@estma.ru
Samara, Russia 45 Aerodromnaya str., office 501, 502, 443070 Samara, Russia Tel: +7 (846) 373 5680, Fax: +7 (846) 373 5680 E-mail: samara@estma.ru
Odessa, Ukraine 13 Gaidara str., office 408, 65078 Odessa, Ukraine Tel: +(380) 487 385 991; Fax: +(380) 487 657 492 E-mail: ukr@estma.od.ua
Beijing, China 20 Lanhe Mansion, rm.1402B, Changyangmenwai Road, 100020 Beijing, China Tel: +(86) 10 658 821 08, Fax: +(86) 10 658 820 78 E-mail: beijing@estma.ru
USA
Tel: +1 (562) 761 7605, Fax: +1 (562) 286 8024 E-mail: usa@estma.net
ESTMA Terminal 6 Paemurru str., 74114 Maardu, Estonia Tel: +(372) 6 379 376; Fax: +(372) 6 379 351 E-mail: warehouse@estmaterminal.ee