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AIRCRAFT IT Operations CASE STUDIES: NORWEGIAN • EDELWEISS AIR WHITE PAPER: CLOSED LOOP CONSULTING SOLUTIONS IN PRACTICE: WIZZ AIR

MARCH-APRIL 2021 • V10.1

Saving fuel, CO2 and time at Norwegian A Cruise Profile Optimizer means optimal flying

Digital changes at Edelweiss Air

A digitized EFB and Operations Manuals add real value

Secure the future

Measure to take now for a resilient future

The right balance at Wizz Air

• NEWS • VENDOR FLIGHT LOG: LOGIPAD • OPERATIONS SOFTWARE DIRECTORY

Weight & Balance supports efficiency



AIRCRAFT IT Operations: WELCOME

COMMENT Aircraft IT Operations: COVID has dominated the last year but it isn’t the only matter on which the aviation sector should focus its thinking

AIRCRAFT IT Operations Publisher/Editor Ed Haskey E-mail: ed.haskey@aircraftit.com Telephone: +44 1273 454 235 Website: www.aircraftIT.com Chief Operating Officer Scott Leslie E-mail: scott.leslie@aircraftit.com Copy Editor/Contributor John Hancock E-mail: john@aircraftit.com Magazine Production Dean Cook E-mail: deancook@magazineproduction.com AircraftIT Operations is published bi-monthly and is an affiliate of Aircraft Commerce and part of the AviationNextGen Ltd group. The entire contents within this publication © Copyright 2021 AviationNextGen Ltd an independent publication and not affiliated with any of the IT vendors or suppliers. Content may not be reproduced without the strict written agreement of the publisher. The views and opinions expressed in this publication are the views of the authors and do not necessarily reflect the views or policies of their companies or of the publisher. The publisher does not guarantee the source, originality, accuracy, completeness or reliability of any statement, information, data, finding, interpretation, advice, opinion, or view presented.

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t would be easy to think that all that mattered in the past year was the COVID-19 pandemic. Of course, it certainly had a, hopefully, once-in-alifetime impact on commercial aviation but it also meant that a whole raft of processes and new technologies that had previously been considered but, perhaps, not acted upon, came to the fore. In order to operate safely while the pandemic was still rife but also to future-proof the industry from having to endure another full shut-down should another such event occur in the future, it has been necessary to re-think some of the ways things are done. Also, none of the challenges that pre-dated COVID have gone away. The ‘green revolution’ continues to influence the way things are done and not only by making fuel management important but also by bringing to the fore a whole range of efficiency measures and improvements. In light of that, the articles we’re bringing to you in this issue are especially relevant to all of those priorities and they highlight not only the role of ever improving software but also that the industry needs to take time to think about the future and where it thinks it should be going in order that any technology developments support a better way of working rather than just speeding up old and outdated processes. There is a superb case study from Norwegian about how that airline has adopted a Cruise Profile Optimizer which has not only improved flight planning but has also delivered fuel savings as well as time savings. In a similar vein, the Solutions in Practice

article from Wizz Air emphasizes the importance of weight and balance in supporting efficient flying but also supporting other green objectives that the airline is pursuing. The case study from Edelweiss Air tackles a familiar topic of documentation. It explains how solutions based on dynamic and digital technologies doesn’t only get rid of paper but generate efficiencies in all sorts of processes which saves time, saves money plus improves safety and regulatory compliance. The Vendor Flight Log in this issue comes from Logipad. We’re very familiar with EFBs by now but, of course, developers continue to improve their solutions, add further functions and Apps and integrate the solutions into the broader IT infrastructure of airlines; in short, adapt to changing markets and needs. Finally, we have an article (the first of three) that considers the need for the industry to radically re-think some of the fundamental functions, attitudes and processes that have served it well up until now but which might need to be a lot different if they are to serve the sector as well in the future. There is also the regular round-up of news and technology developments: plus, of course, the comprehensive ‘Operations Software Directory’. Aircraft IT Operations: the technology that will make things work today and the philosophies and processes that will ensure that it continues to work in the future.

Ed Haskey

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 3


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AIRCRAFT IT Operations: V10.1

CONTENTS 06 Latest News and Technology updates Keeping up with what is happening in a complex and evolving business world is a challenge. At Aircraft IT Operations or here in the Aircraft IT Operations e-journal the latest developments are sorted and ready to read.

34 CASE STUDY: Optimal flying saves fuel and time at Norwegian Stig Patey, Captain B737 / Manager Fuel Savings, Norwegian This case study outlines Norwegian’s use of a new Cruise Profile Optimizer which provides pilots with vertical flight path optimization in-flight, resulting in significant fuel and time savings.

44 VENDOR FLIGHT LOG Dirk lees explains how Logipad’s dedication to a flexible solution and to a continuing relationship with customers has driven a strong business that is naturally able to react to changing market conditions and user needs In the latest of our Q&A pieces, Dirk Leese, Manager Process Automation, Logipad provided by DextraData GmbH, completes his Vendor Flight Log for Aircraft IT.

54 SOLUTIONS IN PRACTICE: Real life essentials in five-minute case studies Maciej Zochowski Regional Ground Operations Manager Wizz Air and Mateusz Godun, CEO, Evionica sp. z o.o How Wizz Air, Europe’a fastest growing airline, found and implemented a Weight & Balance solution that not only met its process efficiency requirements abut also supported its green business objectives.

58 WHITE PAPER: Act now to secure the future: Part 1 Michael Bryan, Founding Principal & Managing Director, Closed Loop Consulting To survive and thrive after COVID, airlines must begin to consider how planning for this might occur. This article discusses the proactive measures airlines can take now, to assure an enduring emergence from COVID and more efficient, resilient future.

62 Operations Software directory A detailed look at the world’s leading Operations IT systems

46 CASE STUDY: Digitizing the EFB, Flight Operations and Compliance Bruno Speck, Head of Ops Support, Edelweiss Air Edelweiss Air shares the experience of transforming the airline’s old and static Operation Manuals to dynamic content: also, how an EFB solution changed the way in which Edelweiss works with and manages OMs.

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 5


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New Vendors join Aircraft IT Vendor Panel

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Airbus A320 Aircraft Systems CBT Training progress monitoring Simple knowledge explanation High quality animated 3D models Over 3.000 screens

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Evionica provides software for Weight & Balance, Flight Training and CBT.

This issue, we are pleased to welcome three new members, Flightkeys, Simpfly and Evionica, to the Aircraft IT Vendor Panel. As we’ve often stated, it is the skills in our Vendor Panel that underpin the authenticity in all of our material. Flightkeys was founded in April 2015 by a team of high-profile aviation experts with very specific knowledge and long-term experience in the field of flight planning & optimization. Their mission is to completely re-write the science of flight management for the 21st century by precisely meeting the emerging requirements of costoptimized airline operations, trajectorybased operations and reduction of emissions. Flightkeys‘ research takes place in a corporate climate that promotes innovation and a continuous search for excellence. The focus is on user-friendly systems that provide the ultimate level of cost optimization and integrate seamlessly into future airline operations and ATM systems. FLIGHTKEYS 5D — as the only 21st century flight management system — will balance airline network throughput, greenhouse gas emissions and safety in the most cost-efficient way: it covers a scope far beyond any solution currently available on the market. By improving communication and collaboration amongst stakeholders in the aviation industry it will lead to a smarter and more productive use of aircraft and airspace.

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Simpfly was born from an eagerness to help startup airlines and small operators to implement and manage EFB in a simple and cost-efficient way. Simpfly’s EFB Omni™ is the all-in-one solution designed with that in mind: it streamlines Flight Operations processes by implementing EFBs in the fleet and managing them on behalf of the airline thereupon, including all IT and Flight Operations Engineering related activities: Aircraft Performance, Weight & Balance, Flight Operations documentation and other EFB-related tasks. Daily operations become EFB-driven with confidence as Simpfly’s team of engineers takes care of all back-office tasks needed to assure the airline’s pilots have access to up-to-date data for a safe and compliant operation. All that backed by a strong know-how of the aviation industry for a total hassle-free setup and, the best of all, without hurting the customer’s pocket. Simpfly sums up the service as, ‘You fly. We take care of the rest.’ Evionica delivers smart software for Weight & Balance, Flight Training and Computer Based Training to Airlines, Airports and Training Organizations. With over 100 clients the business is cooperating with recognized partners like Wizz Air, LOT Polish Airlines, Lufthansa Aviation Training, Abu Dhabi Aviation Training Center and many more. Evionica Weight & Balance Software solution allows users to reduce cost and has a very intuitive interface


NEWS

for which training requires only 1 hour. Within 60 seconds a user will be able to produce a load sheet. Flight Training Software streamlines administrative processes for training; supporting automated operations, saving time with cloud-based software and enabling users to go paperless. Computer Based Training includes Pilot Training CBT with content explained in a straightforward way, having a natural lector voice, superior graphics and animation. A dark theme prevents eyes from tiring. Small portions of information make it easier for users to

remember content. Welcoming the new members to the Vendor Panel, Aircraft IT CEO, Scott Leslie, commented; “With the growing importance of the green agenda at all levels in aviation and the likely further development of established outsourcing in order for airlines to focus on their core strengths and processes as well as the continuing need to most efficiently manage aircraft and training, these solutions will undoubtedly fit with the industry’s future directions. It’s a pleasure to welcome these vendors to the Aircraft IT family.”

Korean Air chooses NAVBLUE’s Flysmart+ Korean Air, the flag carrier of South Korea, announced at the start of February 2021 that it had signed a contract with NAVBLUE to digitalize and optimize its cockpit operation with the electronic flight bag (EFB) solution Flysmart+ on iOS devices. This state-of-the-art solution, the most installed EFB in the air not only streamlines the processes of take-off, landing performance, inflight performance, documentation and eQRH but also provides plenty of fuel saving opportunities. Korean Air, was already using ROPS+, and will benefit from NAVBLUE’s Electronic Flight Bag solution to improve cockpit operation efficiency and optimize aircraft performance computations. More than 260 airlines are using Flysmart+, representing more than 6000 Airbus aircraft in operation. Korean Air is the largest airline and flag carrier of South Korea based on fleet size, international destinations and international flights. AIRCRAFT IT Operations • MARCH-APRIL 2021 • 7

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2020 was a busy year for the team at Bytron HQ. Despite a global pandemic, the team has grown, their client list has increased and most importantly, they have released a series of enhancements to skybook in order to support clients during this very challenging time. As the year drew to a close the pace of development was far from slowing down though as the company prepared, in early december 2021, to launch their all new Form Builder module, by far the most flexible module in the skybook range to date. Form Builder has been engineered to help skybook operators respond to the ever-evolving world of aviation by giving them the ability to create their own fully digital forms in house with ease in a matter of minutes, without the need for external assistance from the Bytron Team. Thanks to its highly intuitive user interface, users can set the forms layout, add input boxes, decide whereabouts in skybook the form will be available to users and even which additional skybook functionality can be utilised, such as using the tablet’s camera to snap a picture for inclusion in the form. Once ready for use, the forms can be fully previewed before being enabled within the selected skybook module — all of which takes place without the need for

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 8 04.02.21 17:31

any input from the Bytron team. Most importantly, the data captured can be extracted from the forms and exported post flight directly to other departments or operations systems, removing the need for onward inputting and reducing the potential for human error. skybook Form Builder empowers operators by giving them the chance to add yet more value to existing skybook modules, like the EFB for example, by being able to create the additional forms that will help to push the digital first approach to all new levels. The forms you create could be as simple as a leave request or as complicated as Air Safety Reports, Mandatory Occurrence Reports and Dent and Buckle, it’s up to you what information you want to gather. Available for implementation early in 2021, Form Builder is part of the build-up to the eagerly anticipated eTech Loglaunch which will help operators to achieve full digital transformation by closing the loop post flight between operations and dispatch, flight deck and maintenance teams. skybook is already proven to outperform rival products by being more flexible and responsive, more collaborative through integration and above all more in tune with the challenges faced by airlines and operators thanks to the configuration options available and the way in which Bytron’s team of experts are able to understand problems and create digital solutions to resolve them.


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AvioCast from AVIOBOOK® What makes AvioCast more than just another AID? Beyond access to real time aircraft data or creating a wireless network for stakeholder electronic devices, AvioCast is an integrated part of the EFB environment. AvioCast enables the targeted exchange of information between the ground and air. It allows tech reports to be shared immediately, facilitating the work of tech ops. It automatically completes waypoint and fuel reporting, increasing accuracy and reducing pilot work loads. In an increasingly dynamic operating environment, AvioCast also enables last minute airport and regulatory information to be pushed to the crew right when they need it. This is just the beginning. The future possibilities of AvioCast are endless. Join us and stay on the leading edge of innovation with connected flights. Concrete benefits: 3-in-1 AID, QAR, WAP Automatic download of plane data without team intervention Simple upgrades thanks to unique two part structure Seamless integration in the AvioBook suite, with specific benfits for all stakeholders

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Web Manuals’ ‘student offer’ helps flight schools soar In early December 2020: As part of Web Manuals’ ongoing efforts to support the industry during these challenging times, the provider of aviation document digitization solutions launched a ‘student offer’, with reduced rates for all Approved Training Organizations (ATOs). Flight training schools will now have access to Web Manuals’ all-in-one document management system, with licenses for just 2€/$ per reader. The initiative, available for an unlimited time, is designed to empower schools with a large number of students to go fully digital, thus easing the burden of manually editing instructor and operation manuals and course content. Martin Lidgard, CEO and founder of Web Manuals said: “Training organizations are not exempt from the documentation headaches that plague the rest of the aviation community, with everything from instructor manuals and syllabus’ to aircraft certificates and student forms needing to be checked and updated. We are pleased to be helping our ATO customers, enabling them to meet their students’ expectations for a consistent, all-in-one digital experience, while ensuring they stay up to date and compliant with course material and regulations.” Web Manuals allows aviation businesses to digitize their compliance, regulatory and operations documentation and manuals, meaning any updates can be completed and

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 10

distributed across a company instantly. For flight training schools using the technology, this ensures seamless communication between instructors, students, and regulators. Students can log in through the Web Manuals iPad app or web-based reader interface and view all relevant documents, make personalized annotations, and participate in course evaluations. They are also instantly alerted when changes have been made, making the learning process more efficient.


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Qantas renews contract to use Vistair’s Docunet

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In mid-March 2021, Qantas, Australia’s flag carrier, announced that it has renewed its contract to use Vistair’s DocuNet™ to provide a coherent, single point of control for managing all operational documentation including OEM data for their mixed Airbus and Boeing fleet. This agreement strengthens the existing relationship and continues to provide a document management platform with a single point of control and superior usability for end-users. In addition, DocuNet™ facilitates the ability to leverage structured data across their mixed fleet, to drive further efficiencies throughout their operation.

Future proof technology and innovation

The continued partnership will benefit from the ongoing investment Vistair has made in DocuNet™. In recent years Vistair has introduced several supportive innovations that have vastly improved document management performance along with several airline specific support measures. For instance, DocuNet™ Forms was introduced in 2020 thereby providing an end-to-end electronic form solution which provide the airline with capability of producing bespoke forms e.g. Covid forms. In addition, Vistair worked with Qantas to develop key features and capabilities that would support Australian CAA Regulations. Ian Herbert, CEO, Vistair commented: “Qantas is an exceptional international carrier, and it is our objective to provide them the best service possible. If we can innovate and improve our offering to enable them to become a more effective and an even safer airline, then we are happy.” Mathew Crocker, Technical Pilot at Qantas commented, “We value our partnership with Vistair and appreciate the role Docunet plays in improving our workflows and document management processes. Since the move to more remote working for both parties during Covid has not affected delivery and Vistair has continued to hit 100% of hard deadlines.” About Qantas: Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest domestic and international airline. Qantas is widely regarded as the world’s leading long-distance airline and has built a reputation for excellence in safety, operational reliability, engineering and maintenance, and customer service. Qantas are also the founding member of OneWorld Alliance. The Qantas Group’s main business is the transportation of customers using two complementary airline brands — Qantas and Jetstar. Their airline brands operate regional, domestic, and international services. The Group’s broad portfolio of subsidiary businesses ranges from Qantas Freight Enterprises to Qantas Frequent Flyer.

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Leonardo Helicopters selects Vistair to implement safety management solution

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Leonardo, a global leader in the aerospace, defense, and security sector, announced in mid-December 2020 that it has selected Vistair to provide SafetyNet™ as its safety management solution. Vistair Systems, a leading provider of aviation Document and Safety Management Solutions, was pleased to announce a collaboration with Leonardo’s UK-based helicopter business, providing a single enterprisewide view of safety to proactively identify and address key safety issues and risks. Leonardo is focused on safety, making significant investments to enhance its safety culture with programs such as Safety Protects. Vistair’s SafetyNet will enable Leonardo to collate accurate, consistent, and reliable occurrence data, across the organisation, enhanced by excellence in mobility and usability. Comprehensive analytics and dashboards will deliver trend analysis and statistics for evidence-based decision making, to proactively target safety and risk issues. ‘‘We are proud to have been selected by Leonardo, who really understand the importance of having modern, datadriven technology to achieve a proactive safety culture and world-class safety performance.” said Dominic Clarke, Chief Commercial Officer at Vistair

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“We are very excited to be working with Vistair, who are aviation specialists. Its SafetyNet solution, which has an outstanding reputation, will play a fundamental role in how we identify our top risks and analyse data throughout the organisation, up to Board level.” added Richard Folkes, Head of Aviation Safety at Leonardo Helicopters (UK) About Leonardo: Leonardo, a global high-technology company, is among the top ten world players in Aerospace, Defence and Security and Italy’s main industrial company. Organised into five business divisions, Leonardo has a significant industrial presence in Italy, the United Kingdom, Poland and the USA, where it also operates through subsidiaries such as Leonardo DRS (defense electronics), and joint ventures and partnerships: ATR, MBDA, Telespazio, Thales Alenia Space and Avio. Leonardo competes in the most important international markets by leveraging its areas of technological and product leadership. About Vistair: Established in 2001, Vistair is one of the world’s leading suppliers of aviation management software. Their Document Management and Safety Management solutions are used by over 40 clients across the world. Clients include British Airways, Delta Air Lines, Iberia, MAA, Norwegian, Qantas and Ryanair. Read the full story on Aircraft IT Website


NEWS

eTT Aviation acquires the aviation software assets of Eagle Cap Software In mid- December 2020, eTT Aviation announces it has purchased the software assets of Eagle Cap Software. As part of the transaction, eTT will take over all development and marketing of the Eagle Cap flight planning and aviation charting software products. The first priority for eTT is to quickly integrate the flight planning and dispatch management software into the SkedFlex suite. “The quality of products that the Eagle Cap team has created is well known in the industry, and we look forward to their help as we continue disrupting the airline flight operations world.” said eTT Aviation President Tom LaJoie. “We are thrilled to be working with eTT to be able to offer our nextgeneration flight planning and dispatch system, aviation charting, and data distribution products to eTT’s customers.” added Eagle Cap President Tom Perkowski. eTT acquires the following Eagle Cap products in the acquisition: • Flight Planning & Dispatch Management System, consisting of a flight planning engine and a configurable dispatch client application with a companion mobile application; • Aviation Charting Service (ACS), a vector-based aeronautical mapping toolkit for iOS, web, and Windows; • Data Delivery Service (DDS), a set of tools to deliver data to iPads and

other onboard devices for offline access; • Aero Charting, an easy-to-use moving map EFB application for iOS and Multi-Mission NAV, a version for Department of Defense users that adds nautical chart data. eTT also acquires Eagle Cap’s breadth and depth of experience with flight planning, optimization, dispatch, electronic flight bag, moving map, charting, aviation data, and airspace programs. Eagle Cap CEO Dane Winchester said, “Adding the Eagle Cap products to the SkedFlex suite will provide carriers a highly integrated system to manage Day of Flight operations from pre-flight planning to inflight visualization using Eagle Cap charting tools.” About eTripTrader, Inc., dba eTT Aviation: eTripTrader, Inc. (dba eTT Aviation) specializes in scalable aviation flight, crew, maintenance, accounting, inventory, HR, and management information solutions that revolutionize the way airlines achieve scheduling flexibility, compliance and control, all while steadfastly adhering to its core values of integrity, innovation, and first-class customer support. About Eagle Cap Software: Since its founding in 2014, Eagle Cap has focused on building products and providing services to solve the software challenges faced by the aviation industry. Read the full story on Aircraft IT Website AIRCRAFT IT Operations • MARCH-APRIL 2021 • 13

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Frontier Airlines selects Vistair’s Docunet to drive superior levels of efficiency In early January 2021, Vistair Systems, a leading provider of aviation Document and Safety Management solutions was pleased to announce a new partnership with Frontier Airlines, a low-fare carrier headquartered in Denver, Colorado. As part of their strategy of continuous improvement and innovation, Frontier have selected Vistair’s DocuNet for the content management, distribution and viewing of operational documentation, providing both a centralised point of control and an enhanced mobile experience for its users. Operating the largest A320neo fleet in the U.S., Frontier offers a wide range of domestic and international flights to 100 different destinations. As the airline continues to grow, they recognised the need for a robust and sophisticated document management platform to drive superior levels of efficiency and scalability moving forward. Brad Lambert, VP Flight Operations at Frontier commented: “We chose Vistair because they are the best fit for our requirements and ambitious growth plans, in terms of technical capability, scalability, and their approach to client management and success”. The partnership will also allow Frontier to take full advantage of DocuNet Forms, an intuitive, electronic smart forms platform, designed to put airline personnel in control of data collection. AIRCRAFT IT Operations • MARCH-APRIL 2021 • 14

“Frontier are known in the industry for their focus on superior technology and operational efficiency, to deliver their philosophy of ‘Low Fares Done Right’. We are extremely pleased to have been chosen by Frontier Airlines and to be working with yet another thought- leader in the aviation industry. Our DocuNet Platform is a perfect foundation for digital transformation in this space, and also in the current industry climate.” stated Dominic Clarke, Chief Commercial Officer at Vistair About Frontier Airlines: Frontier Airlines is committed to ‘Low Fares Done Right.’ The airline is headquartered in Denver, Colorado, and operates a fleet of 100 A320 family aircraft and has the largest A320neo fleet in the U.S., delivering the highest level of noise reduction and fuelefficiency, compared to previous models. With 160 new Airbus planes on order, Frontier will continue to grow to deliver on the mission of providing affordable travel across America. Read the full story on Aircraft IT Website


NEWS

AirHub with Web Manuals aids documentation for drone operations Dutch drone software and consultancy company AirHub announced in late January 2021 that is has joined forces with digital documentation specialists, Web Manuals, to aid advanced documentation capabilities to their offering. AirHub supports organisations with integrating drones into their workflow in a safe, efficient and compliant manner through its online SORA tool, LUC (Light UAS Certificate) manuals, drone operations center and ground control apps. In addition, AirHub provides inclusive operational support from essential training to advanced enterprise consulting.

effectively edit documents, set up compliance connections, and distribute digitally through the reader application. “Over the years we have supported hundreds of companies with setting up safe, legal and efficient drone operations. With increasingly complex missions and rapidly changing regulations and standards, Web Manuals solutions enable us to better support our customers” explained Stephan van Vuren, CEO, AirHub.

Operational Manual and Light UAS Certificate (LUC Manual)

All AirHub’s manuals are compliant with ISO 21384-3 (UAS — Part 3: Operational Procedures) standards. With Web Manuals, AirHub is taking the next step The support offered when setting up the Operational towards providing its customers with high-quality Manual include: EASA and FAA compliant Operations Manuals, • Organizational structures and responsibilities; Safety Management Systems and LUC Manuals. Web • Technical specification of drones and tools; ett-aviation_ad-aircraftIT_PRINT.2021.FOR.PUBLICATION.pdf 1 2/3/21 5:01 PM Manuals enables AirHub to more quickly and • Flight planning and preparation procedures;

Continuing to support customers

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Normal, abnormal and emergency procedures; Maintenance and occurrence reporting schedules; Crew qualification and training requirements; Safety Management System guidelines. AirHub also offers Light UAS Certificate (LUC) support. While such certifications require no operational authorisation, LUC manuals permit agile processes around Safety Management Systems (SMS), Specific Operations Risk Assessment (SORA) and Compliance Monitoring. “Providing our tool to the UAV segment is a natural next step for us. Starting in 2021, UAV organizations are going to need to meet similar demands as those under which manned aviation has operated for decades. We have built a tool that is agile and capable of meeting the documentation needs of aviation organizations across the board — whether that be airlines or companies operating UAVs.” said Paul Sandström, Web Manuals’ Director of Operations for EMEA. INTERACTIVE Click here for full product details

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Flight Training International adopts Comply365 for paperless operations In late January 2021, Comply365 was happy to announce Flight Training International, a Denver-based training academy, will rely on Comply365’s cloud-based solutions for a more efficient, reliable digital operation. Instructors and student pilots will have instant access to the information they need through targeted distribution using Comply365’s Document & Communication Manager (DCM). “We needed a reliable solution to provide targeted distribution of our manuals and instructional content,” Flight Training International President Mike Medley said. “Comply365 is a tried, tested and proven solution that was recommended to us by others across the industry.” Flight Training International is an FAA-approved training center specializing in ATP and Type Rating, providing training to commercial pilots, U.S. military and government entities, FAA, and flight test groups, at multiple locations across the United States. “Managing and delivering critical documents to pilots is essential at every level of aviation, and we are excited to welcome Flight Training International to our global community of pilot users,” Comply365 CEO Tom Samuel said. “We look forward to providing their instructors and students with a great user experience.” Instructors and students will be able to more accurately and quickly search their training documents, which will

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always contain the most up-to-date information through automatic revision controls. The academy will be able to deliver content based on roles and drive higher rates of compliance with reporting insights. About Comply365: Comply365 is a leading provider of enterprise SaaS and mobile solutions for content management and document distribution in highly regulated industries. The business supports the world’s most mobile and remote workforces with data that enables safe, efficient, and compliant operations. Every day, hundreds of thousands of pilots, flight attendants, maintenance technicians, rail conductors and engineers, as well as energy workforce rely on Comply365 for digital delivery of operational content, including OEM and internal company manuals. Having played an instrumental role in the regulatory approval of electronic flight bags (EFB) , Comply365 partners with clients to transform their industries. About Flight Training International: Flight Training International provides cutting edge, advanced flight training for pilots who want to advance their careers in commercial aviation. Receive top-notch instruction from current and former major airline pilots. FTI’s mission is to ensure that pilots not only achieve their training goals, but that they walk away completely satisfied, having had a first-class learning experience. Read the full story on Aircraft IT Website


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SL Aviation Holdings signs up for NAVBLUE FMS Navigation Data Services for 60 aircraft In late January 2021, ASL Aviation Holdings signed a contract with NAVBLUE to start using NAVBLUE’s GE FMS Navdata to support their Boeing 737 fleet and receive a harmonized data service. Airlines across Europe and Asia in the ASL group will begin utilising the NAVBLUE FMS data for their daily operations. By joining NAVBLUE’s renowned NAVDATA services, ASL airlines will benefit from a harmonised groupwide provision of aeronautical information including bespoke tailoring services to enhance their business activities and provide operational effectivity. In addition to the core FMS Navdata provided for 60 aircraft, ASL will also benefit from a flexible package and full operational coverage to support their growing business. NAVBLUE has developed robust NAVDATA

services to meet ASL’s specific needs and provide reliable, high quality and flexible services including: • Customized Tailoring services; • Full Verification Survey; • Supporting tools to ease the implementation of the data into the GE FMS. During unprecedented times in the airline industry, the requirement for receiving a high quality, reliable and flexible data provision is vital for every airline. NAVBLUE’s comprehensive GE FMS data service and tailored additions, combined with a flexible approach to meet the needs of this group of airlines will provide the support needed to excel during this challenging period. Thomas Lagaillarde, VP Product Portfolio & Programs at NAVBLUE said, “NAVBLUE innovative FMS data will be a perfect fit for the needs of ASL

Group, providing daily support for critical operations with high quality flexible services’’ Colin Grant, Chief Operating Officer at ASL Aviation Holding said, “we needed a system that could be deployed across all of our airlines, providing the FMS data services we require while increasing efficiency and coordination between our operations. NAVBLUE’s ‘Navdata’ has proven to be the perfect fit.” ASL Aviation Group is a global aviation services group that consists of multiple companies including 6 airlines (7 airline operations) maintenance facilities and several leasing entities. ASL’s airlines operate under their own brands and they also operate passenger and cargo networks on behalf of major international customers including express freight integrators and passenger airlines. INTERACTIVE Click here for full product details

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Bristow Helicopters renews their charts and navigation data service with NAVBLUE Bristow Helicopters Limited, a NAVBLUE customer for more than 10 years, announced in late January that they had recently renewed their Charts+ and Navigation+ services. Part of the world-leading Bristow Group Inc, UK operations serve government and civil organisations including UK Search and Rescue [SAR] and North Sea rig transport. A fleet of approximately 50 helicopters rely on navigation data and electronic charts for planning and flight operations. NAVBLUE experts support Bristow by providing a highly customized and tailored charting service, combining Terminal Airport Charts, Enroute maps, Helicopter charts and Oil rig platform information all in one EFB application. This service allows the pilot access to all the charting information required for their operation in a quick and intuitive manner, ensuring the

most up to date charting is available as and when needed. Navigation database services for various types of Flight Management Systems are thoroughly tailored — 350 Company Routes, 75 Procedures and more than 3000 tailored waypoints. The service meets

very specific needs including that of flights to and from offshore rigs. Services are updated in line with AIRAC Cycle dates or on request in response to ad-hoc needs and are supported by a 24/7 Support team around the world. Capt. Tim Glasspool, Head of Flight Operations UK, at Bristow Helicopters said: “NAVBLUE has many years of experience serving helicopter operations. They have a unique depth of data, particularly around our challenging North Sea operations.” Thomas Lagaillarde, VP Product Portfolio & Programmes at NAVBLUE said: “Bristow Helicopters is a great example of our expertise on helicopter operations. At NAVBLUE, we are pleased to count them as a customer of many years and we look forward to a continued partnership”.

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eTT Aviation adds customers in 2020 In mid-January 2021, eTT Aviation was able to announce that it had wrapped up a successful 2020 adding nine clients—including a drone operator, growing the team 81% to 47 people, and acquiring Eagle Cap Software. eTT added nine aviation customers in 2020, including Aquiline Drones, CSA Air, Eastern Airlines, Kalitta Charters II, Mountain Air Cargo, R1 Airlines, and Ravn Alaska. The addition of Aquiline Drones demonstrates the flexibility of the SkedFlex product and ability of eTT to rapidly respond to ever changing industry requirements. Aquiline Drones plans to use the application to support their rapidly expanding group of drone pilots.

“The passion of the eTT team to adapt their SkedFlex product to the UAV market dovetails nicely with the Aquiline Drones spirit of approaching the use of drones as aircraft operating in an airline environment. Their ‘can-do’ attitude and flexibility is what separates them from the rest”, said Tom Keck Aquiline Drones/AD Airlines, Director of Operations. Adding clients resulted in additional headcount to support the growth. The eTT team grew 81% last year from 26 to 47, adding staff in development and customer service. “With COVID, I was worried we would have a tough year,” said eTT Aviation President Tom LaJoie. “Quite the opposite, we had one of the best growth years in our 18-year history. Our customers see the efficiency SkedFlex brings to their operations, and even with the current environment, they see the operational value of their investment.” Other significant projects for the year included: • Continued integration of the Management

Information System for Aviation (MISA) product suite into SkedFlex. • The finalization of the development of the new SkedFlex Quality and Training Management System (QTMS). • Launch of the SkedFlex Preferential Bidding System (PBS). The year culminated with the acquisition of Eagle Cap Software, adding flight planning, aviation charting, electronic flight bag, and data delivery products to the company offerings which will be called SkedFlex Flight Planning. “We go into 2021 with a strong base of customers, which we intend to continue to support with the best customer service in the industry,” according to eTT Aviation President Tom LaJoie. “One of the highlights of the year will be adding SkedFlex Flight Planning for two of our existing customers.” Read the full story on Aircraft IT Website INTERACTIVE Click here for full product details

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Aquiline Drones picks eTT Aviation SkedFlex to support expanding pilot operations In late January 2021, Aquiline Drones announced that it has signed a multi-year agreement with eTT Aviation to use the SkedFlex product to support Aquiline’s network of thousands of pilots nationwide. Aquiline Drones operates a small airline making it one of only a few drone companies in the US operating under a 14-CFR Part 135 Air Carrier Certificate. Because of this, they are implementing the same systems in use in a traditional airline for added safety and security of their drone operation. SkedFlex is widely used by North American-based air carriers to provide the tools to support safe and efficient flight operations. “We pride ourselves as exemplars, advocating safety first, followed by standardization under strict auspices of The Federal Aviation Administration (FAA),” says Tom Keck Aquiline Drones/AD Airlines,

Director of Operations. “Being an airline, and implementing proven tools like SkedFlex, provides AD added leverage in achieving crucial authorization to perform complex and highly uncommon drone operations.” “The opportunity to work with Aquiline and support their drone operations with SkedFlex is an

exciting opportunity for us,” according to eTT Aviation President Tom LaJoie. “Our focus is to provide operators with the best software automation to allow them to more easily, efficiently, and safely do their jobs — manned or unmanned.” “The passion of the eTT team to adapt their SkedFlex product to the UAV market dovetails nicely with the Aquiline Drones spirit of approaching the use of drones as aircraft operating in an airline environment. Their ‘can-do’ attitude and flexibility is what separates them from the rest”, adds Keck. Both companies share the values of agility, reliability, innovation, and safety. They look forward to building on the partnership and the opportunity to bring additional capabilities to the Aquiline Drones operation as it grows. About Aquiline Drones: Aquiline Drones is a

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progressive American drone company founded by highly experienced aviators, systems engineers, and IT gurus. With a customer-centric model, US-based manufacturing and supply chain, and world-class MRO services, the company offers innovative ways for using drones in commercial activities. Supported by a dedicated UAV cloud, AD Cloud and real-time OS, autonomous drone operations with real-time control and dynamic in-field decision making capabilities, Aquiline Drones full-spectrum of technology solutions provides a more expansive and deeper applicability across countless industries and environments by delivering real-time data insights. Aerospace-compliant processes for software, hardware manufacturing, and systems integration, along with best-in-class mission capabilities are being planned and designed as the company continues to forge relationships with Federal, State, and private organizations in an effort to develop and launch new drone system applications in a collaborative manner. Read the full story on Aircraft IT Website

Juneyao Airlines signs a renewal for Flysmart+ bundled with ɅDOC Web Flight Ops In late January 2021, Juneyao Airlines, a fast growing Chinese airline, announced that it had signed a renewal for Flysmart+ iOS and also acquired ɅDOC Web Flight Ops, NAVBLUE’s documentation management solution. Juneyao Airlines has been using Flysmart+ since 2013 and, with the purpose of going to digital cockpit operations, decided to acquire also ɅDOC Web Flight Ops, which fully supports Flysmart+ features. Alain ABGUILLERM, HO Fly & Navigate at NAVBLUE said: “we are happy to count a new ɅDOC Web Flight Ops customer in China, which indicates a good market appreciation of this powerful tool. ɅDOC Web Flight Ops, together with Flysmart+, will help Juneyao Airlines to further digitalize their flight operations”. Mr. JIA Yong, Vice President of Operations, at Juneyao Air said: “Being one of the leading privately owned carriers in China, we are always preparing for the digitalization and latest aviation innovation, and have maintained a close cooperation with NAVBLUE. With the help of ɅDOC Web Flight Ops and its integration with Flysmart+, we look forward to further digitalization and efficiency of our flight operations.” INTERACTIVE Click here for full product details

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EVA Air confirms its confidence and renews contract for codeshare management solution with Lufthansa Systems In early February 2021, Lufthansa Systems announced that EVA Air has signed a long-term agreement extending the use of the codeshare management solution SchedConnect. “We’ve been using SchedConnect for several years and have found it to be a valuable system for both our passengers and EVA. From the day we began using it, we have experienced a continually improving product and excellent customer service from Lufthansa Systems. SchedConnect supports codeshare management and helps us more effectively navigate a fully automated process,” said Eric Chiu, Senior Vice President at EVA Air. “SchedConnect enhances benefits and synchronizes with our partners’ schedule data. We always have access to a complete schedule in one central system.” SchedConnect is currently the most technologically advanced system of its kind. The solution ensures a high degree of automation by processing schedule data from more than 25 customers and their codeshare partners to calculate the optimal codeshare connections. SchedConnect receives schedule data from more than 160 airlines and sends schedule data in different formats to clients’ codeshare partners, booking systems and other interested parties.

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EVA Air and Lufthansa Systems have a long-standing partnership. The renewed contract is a sign of the quality of and trust in the products of the airline IT provider. EVA Air also uses the schedule management solution NetLine/ Sched and the flight planning solution Lido Flight from Lufthansa Systems. About Lufthansa Systems: Lufthansa Systems GmbH & Co. KG is a leading airline IT provider. Based on long-term project experience, a deep understanding of complex business processes and strong technological know-how, the company provides consulting and IT services for the global aviation industry. More than 350 customers worldwide rely on the know-how of IT specialists at Lufthansa Systems. Its portfolio covers innovative IT products and services which provide added value for its customers in terms of enhanced efficiency, reduced costs or increased profits. Headquartered in Raunheim near Frankfurt/Main, Germany, Lufthansa Systems has offices in 16 other countries.


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IQSMS has successfully landed in Iceland IQSMS was delighted to start February 2021 announcing Air Atlanta Icelandic, the largest ACMI and charter service provider in the world, as launch customer for IQSMS in Iceland. Air Atlanta Islandic specializes in the provision of ACMI (Wet Lease), CMI, and aircraft charter services to the passenger and cargo market worldwide. Based in Kópavogur, Iceland, the company operates worldwide, additionally setting up operation bases and maintenance line stations all over the world on short notice to support its global flight operation. Serving a large and diverse customer base of airlines, tour operators, charter brokers, governmental bodies and various non-profit organizations, Air Atlanta Icelandic has operated a wide range of aircraft types in the narrowbody and widebody range throughout its more than 30 years of business history, and currently operates Boeing 747-400 and Airbus 340. The operator holds an Icelandic Air Operator Certificate (AOC),

issued by the Icelandic Transport Authority as well as Air Operator approvals from the US Department of Transport, the Canadian Transportation Agency and the Australian Government. “Today we are delighted to welcome Air Atlanta Icelandic to the ASQS family”, ASQS’s CEO, Günther Schindl, stated. “We are really excited about collaborating with such a renowned and globally

recognized operator and happy to thereby further expand our global footprint and presence in the Nordic region. Air Atlanta Icelandic has opted for a multi-phased implementation of the IQSMS core modules including the respective offline applications as well as two additional modules, once more demonstrating its strong focus on operational safety”, Schindl continued. INTERACTIVE Click here for full product details

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Azul Linhas Aéreas Brasileiras signs-up for the Paperless Flight Bag™ EFB Platform IFS, the Copenhagen based EFB Software Platform SaaS provider, announced in early February 2021 that it has signed a contract with Azul Linhas Aéreas Brasileiras based in Sao Paulo, Brazil, to implement the Paperless Flight Bag™ from IFS. Azul operates a modern fleet of 150 aircraft consisting of short-range ATR turboprops, mid-range Embraer regional jets and a comprehensive Airbus fleet. Azul is Brazil’s second largest airline and the leading domestic operator with 100 destinations served, including international non-stop services to United States, Europe and South America. The implementation will take place during Q1/Q2-2021. “We selected this solution because it copes with our current and future demanding operational requirements. The Paperless Flight Bag will be a cornerstone in our operational set-up and its

flexibility secures that we can meet our long term EFB strategy goals. The effective and yet flexible architecture of this software gives Azul the

opportunity to bring even more automation into its processes thus reducing the workload for flight crews as well as for ground personnel”, Mr. Captain

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Guilherme Holtmann, Standards & Training General Manager of Azul said. The Paperless Flight Bag™ solution to be provided will include full Pre-flight reporting with Fuel Planning and Loadsheet sign-off, In-flight reporting with Electronic Flight Planning module integrated with Azul’s LIDO Flight Planning system output, Postflight reporting integrated with Azul’s SABRE Scheduling and Crew planning system, as well as seamless integration of the Jeppesen MFD Pro Chart Viewer application, which will provide the crew with a uniform and interconnected workflow. The solution includes the advanced Back-Office System which powers the EFB Platform, centralizes all data flows and controls data import/export to back-end systems as well as managing the status of all individual and aircraft deployed EFB units. “IFS is honored to be selected by Azul Linhas Aéreas Brasileiras for this EFB software platform project and is looking forward to finalizing the implementation together with Azul during Q2-2021.

By selecting the Paperless Flight Bag™ Azul will get a highly customized application solution and a centralized business intelligence tool, which can cover all present and future requirements. The choice indicates that IFS offers the right combination of product solutions, advanced technology, seamless integration and the highest cost/benefit levels in the market” said Jens Pisarski, CCO of IFS. About Azul: Azul Linhas Aéreas Brasileiras is Brazil’s second largest airline company with 150 aircraft in the fleet and was originally established by JetBlue founder David Neeleman in 2008. Azul has been the fastest growing airline in Brazil since commencing its operations in 2008 and has the largest airline network in Brazil in terms of cities served with service to more than 100 destinations and up to 792 daily flights. Operations have also expanded to include non-stop international destinations in United States, Europe and South America. Azul operates a diverse fleet ranging from ATR42, ATR72 turboprops to ERJ170, ERJ190 regional

jets and a comprehensive Airbus fleet consisting of A320-200N, A321-200N, A330-200 and A330-900N. Azul has furthermore 50 new Embraer E2’s on order from Embraer’s Factory in order to sustain its future growth plans. About IFS: IFS is an innovative and experienced SaaS supplier of iOS and Windows based EFB Software Platform solutions aimed at commercial aircraft operators. The company was founded in 2005 and has 15 years of operational experience providing in-cockpit solutions to airline operators, cargo operators, business jet fleet operators and military users. The Paperless flight Bag™ software solution defines a new standard for high quality modular EFB architecture. It was built to achieve complete data integration to any back-end software systems used by the operator while offering a unique degree of customization options that reflects each operator’s preferences for modules and work-flow contents all set-up to match each airline’s standard operating procedures. INTERACTIVE Click here for full product details

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 25


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Uganda Airlines signs-up for the Paperless Flight Bag™ EFB Platform In mid-February 2021, IFS, the Copenhagen based EFB Software Platform SaaS provider, announced that it has signed a contract with Uganda National Airlines Co. Ltd. based at Entebbe International Airport, Uganda, to implement the Paperless Flight Bag™ EFB platform solution from IFS. The Paperless Flight Bag™ solution to be provided will include the Journey Log Module covering pre-/post-flight reporting, M & B/eLoadsheet Module with automatic Loadsheet distribution, Electronic flight Planning Module for in-flight reporting, Document Management and Library module as well as Chart Viewer integration which will provide the crew with a fully interconnected workflow. The solution includes the Back-Office System including hosting which powers the EFB Platform, centralizes all data import/export to back-end systems and manages status of all individual and aircraft deployed EFB units. “IFS is delighted to be selected by Uganda Airlines for this EFB software platform project and the airline is IFS’ first customer in the East and Central African area. Incorporating a fully integrated EFB SaaS Platform, as opposed to stand alone (non-integrated) EFB applications, means that Uganda Airlines will get a highly desired centralized business intelligence tool covering all relevant flight data registrations for the entire company and which interconnects the required airline back-end IT systems in a common workflow”, Mr. Jens Pisarski, CCO of IFS said. “Uganda Airlines is pleased to have selected the PFB Paperless Flight Bag software solution from IFS because it will integrate all the necessary module elements in a smooth, seamless workflow for our cockpit crews while our flight operational reporting requirements are all covered within a user-friendly interface”, Mr Cornwell Muleya, CEO Uganda Airlines said. Implementation will take place during Q1/Q2-2021. About Uganda Airlines: Uganda Airlines is Uganda’s national carrier and operates scheduled air transportation services in Africa and international markets. The airline started commercial operations in August 2019 and operates a fleet of four (4) CRJ900, and two (2) Airbus A330-800neo. For more information, visit: www. ugandairlines.com. Read the full story on Aircraft IT Website

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AeroLogic implements SITA’s eWAS to deliver operating efficiencies Towards the end of FGebruary 2021, it was announced that AeroLogic has become the first European cargo airline to implement the SITA eWAS Pilot weather monitoring solution, minimizing the associated cost of weather-related flight disruption. Weather phenomena are a significant cause of flight delays, which cost airlines billions of dollars annually, according to research from data group Cirium. Adverse weather, such as icing conditions, can also cause up to US$500k in damage to a modern aircraft engine. eWAS Pilot, used by 50,000 pilots worldwide, provides accurate 4D weather forecasts and real-time updates from various sources to warn about weather hazards such as thunderstorms, lightning, clear air turbulence, strong winds, icing, and even volcanic ash. Armed with a complete and most-up-to-date picture of weather events, AeroLogic pilots can make informed, proactive decisions to re-route flights to

avoid significant weather where needed. Furthermore, they can develop more economical, intelligent, and flexible flight route plans, ensuring strong on-time performance while reducing fuel burn and carbon emissions. In addition, AeroLogic makes use of Safety Line’s OptiDirect software, which is integrated with eWAS Pilot. This optional feature proposes shortcuts and shows possible fuel and time savings based on historical flight data. Joe Moser, managing director of AeroLogic, said: “Safe, efficient and sustainable operations are a key part of AeroLogic’s long-term strategy, and COVID-19 has accelerated our digital transformation plans to deliver cost and time savings. We selected SITA to help us achieve this because of their industry knowledge and proven solutions. eWAS Pilot helps our crews stay a step ahead, avoiding the avoidable and delivering more efficient flight paths and better fuel usage.” AeroLogic, a joint venture between DHL and

Lufthansa Cargo, operates around 12,000 international flights a year. The eWAS technology was rolled out in just four weeks to the airline’s 17-strong ultramodern and low-emission B777F fleet. As part of the airline’s digital transformation, AeroLogic has also signed up to SITA AIRCOM® Cockpit Services — a suite of integrated IT solutions — to centralize and manage air-to-ground communications for greater efficiency and collaboration. Sébastien Fabre, SITA FOR AIRCRAFT, said: “The financial impact of COVID-19 on airlines has necessitated more intelligent operations to optimize costs and ensure long-term sustainability. Our eWAS and AIRCOM® products are already helping passenger airlines become more efficient through the digital exchange of data and messages. These solutions can also be successfully applied to cargo airlines. We are delighted to work with AeroLogic as they pursue their digital vision.” INTERACTIVE Click here for full product details

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Flybig, India’s regional airline adopts ARMS® software suite for digitalized operations

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In early February 2021, Flybig, India’s newest airline, announced that it has selected LAMINAAR Aviation Infotech’s ARMS® application software to kickstart their operations. The ATR operator chose the ARMS® V2.5 unified platform for network planning, crew management, flight operations, flight dispatch, maintenance and engineering (M&E) and safety management. In addition, Flybig has also opted for the ARMS® mobility suite to enable digitalization and promote paperless operations. Capt. Srinivas Rao, FRAeS, CEO of Flybig, says, “We chose ARMS® after their convincing demonstration of a new-age solution that we were looking for, and hoping it will keep our hands free from IT operations. Added to that, were the testimonials we received from their existing clients, and the fact that

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they have such a strong presence in India.” LAMINAAR Aviation Infotech CEO, Vivek Sheorey says: “Being chosen by a significant new start-up airline is testimony to our products being agile and future ready. Airlines require real-time visibility and integration of data between flight operations. Our aim is to be Flybig’s trusted partner for setting up systems and processes with speed and agility to enable faster decision making. We congratulate Flybig for its successful launch and look forward to a long-term engagement.” With offices, design and development labs in Mumbai, Bangalore, Singapore and Denver (USA); LAMINAAR’s 75 plus global clients include top Indian airlines such as: Air India, GoAir, Vistara and SpiceJet among large scheduled operators, and


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start-ups such as Star Air. The company’s global clients include heavyweights: Air Asia, Iberia, Silk Air of the Singapore Airlines group and Jin Air, the low-cost subsidiary of Korean Airlines. Among the many large non-scheduled operators, Qatar based Gulf Helicopters has been LAMINAAR’s client for nearly a decade. The ARMS® V2.5 offers flexibility and seamless interoperability between its subsystems — flight ops, M&E, crew, safety, quality and analytics — that plays a critical role in any airline’s integrated operations initiative. The tech stack is easy to deploy, maintain, and add components and features that bring non-disruptive incremental changes benefitting airlines. In its launch flight in December 2020, Flybig flew from New Delhi to Shillong. On 3rd January 2021, the airline started serving destinations from its Indore hub. Currently with two ATR 72-500s, the airline plans to add more ATR 72s as well as Dornier 228s. About Flybig Airlines: Flybig is an Indore, Madhya Pradesh based Indian airline. It was set up for pan-India regional operations with a vision to improve connectivity in the sector, aligned with the UDAN RCS, the regional connectivity scheme of the Government of India. About LAMINAAR Aviation Infotech: LAMINAAR is a Singapore-based aviation infotech company that offers proprietary application software solutions for airlines, non-scheduled operators, MROs, airports, aviation training facilities and the military. Its products cover the entire spectrum of operations and maintenance, and can be availed on-premise or on-cloud, as a unified suite or as a point solution addressing a specific functional area. LAMINAAR’s clients range from established airlines like Air India to no-frills carriers like Jin Air of Korea and world’s largest seaplane operator Trans Maldivian Airways (TMA). The company has offices in Singapore, Mumbai, Bangalore and Denver which host design and development centres, sales operations and technical support for its 70+ aviation clients across the globe.

Azores Airlines and SATA Air Açores add Comply365’s ProAuthor for End-to-End content authoring and distribution In late February 2021, Aviation software specialist Comply365 was pleased to announce its two newest airline customers, Azores Airlines and SATA Air Açores, who both will soon leverage the power of streamlined compliance management and improve collaboration and efficiency with Comply365 solutions. The airlines, both part of the SATA Group based in the Portuguese Autonomous Region of The Azores, recently acquired ProAuthor, Comply365’s end-to-end operational content and compliance management system that enables faster, more routine manual revisions, and enables airlines to always be audit ready. “We were looking for a manual authoring and delivery solution that would offer a better way to manage our compliance with EASA regulations and IOSA standards as well as provide our flight crews with a great mobile experience,” said Mário Chaves, COO of the SATA Group. “After thoroughly researching the market, it was evident that the value Comply365 would bring to our operations, as well as their innovative team, was the right solution.” Azores Airlines and SATA Air Açores operate a fleet of Airbus A320 and A321 and De Havilland Dash 8-Q200 and Q400 aircraft, respectively, providing passenger and cargo service within the Azores and international flights to destinations in Europe, North America, and Africa. While airlines typically spend months preparing for audits using legacy systems, ProAuthor will significantly reduce that time by tracing the manual content with corresponding regulatory standards. By providing the ability to tag standards and automatically run reports, the airlines will always be prepared for audits. ProAuthor will replace rudimentary word processing solutions at the pair of AIRCRAFT IT Operations • MARCH-APRIL 2021 • 29

airlines, where technical publications members will now save time during the authoring process by reusing shared content across manuals in both airlines. “We’re happy to welcome two Azorean airlines to our global Comply365 community, and we look forward to providing a great user experience for their crews,” Comply365 CEO Tom Samuel said. “We’ve proven the value of a unified system for our customers with multiple AOCs, so we’re excited for Azores Airlines and SATA Air Açores to realize the efficiency gains and increased collaboration they will see when they’re both operating within the Comply365 system.” Comply365’s solutions will provide a consistent end-user experience that reduces training and support, as well as increasing accuracy and safety by enabling frontline operators to navigate fewer systems for manuals and operational data. Pilots and flight attendants will receive more personalized and relevant content through effectivity tagging that enables filtering and searching based on aircraft, parts or other tags specific to the airlines’ operations. About SATA Group: The SATA Group is involved in air transport, airfield management, and groundhandling services for all airlines landing on Azorean soil since 1941. Its fleet is divided between SATA Air Açores and Azores Airlines, operating flights to the mainland and islands, Europe, Cape Verde, the United States, and Canada, with a combined network of codeshare and interline flights. Azores Airlines is now renewing its fleet with the Airbus 321neo and Airbus 321neo LR, airplanes able to substantially reduce the carbon footprint of each passenger, reduce costs per flight and continue the company’s growth strategy that contains the mission of taking the Azores to the World and the World to the Azores. Read the full story on Aircraft IT Website


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Viva Aerobus embarks towards an even greener future with predictive eco-flying solution ‘Opti Climb’ In late February 2021, Viva Aerobus, Mexico’s ultra low-cost carrier with the lowest CO2 emissions per passenger, announced that it is taking its culture of ‘The Future is Green’ into the digital age using machine learning performance models to recommend customized climb speeds to its pilots for each flight to significantly reduce fuel burn and emissions.

Leveraging data to reduce emissions

Climb-out, which represents the first 20 to 30 minutes of flight at high thrust rates, offers the most potential for fuel savings. However, it is also the most complex phase, with many parameters changing at the same time as the aircraft ascends. The use of historical flight data and Artificial Intelligence allows users to address this complexity and predict fuel burn in different scenarios to recommend optimal climb speeds to pilots for each flight, taking into account individual aircraft performance and accurate 4D weather forecasts. Thanks to OptiClimb, which Viva Aerobus has implemented from January 1st 2021 further

to extensive validation tests, the airline will be able to save in average 70kg of fuel for each climb, which could represent a fleetwide carbon footprint reduction of at least 14,000 tons of CO2 per year.

Taking the lead in flight efficiency

By extending such digital initiatives to its flight operations, Viva Aerobus is taking fuel efficiency to the next level, not just offsetting its carbon emissions but pro-actively reducing them at the source while also further reducing its costs for the benefit of its customers. Viva Aerobus Head of Operations Management, Humberto Flores, said: “Viva Aerobus is fully committed to a Green Future, through innovation and the latest technology available. We were pleasantly surprised to experience how Safety Line was able to deploy such advanced predictive technology in such a simple, straightforward and user-friendly manner, allowing pilots to save fuel and reduce emissions at the beginning of every flight.” Safety Line Founder & CEO, Pierre Jouniaux added “We were lucky to be able to launch a full-scale trial of almost 4000 flights with Viva Aerobus before the

INTERACTIVE Click here for full product details

“The system is one of the biggest advances in Line Maintenance, Engineering and Operations that I have ever encountered.” Andy Pyett, Line Maintenance Control British Airways CityFlyer

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pandemic eventually reached Mexico. Thanks to great project management and pilot commitment, application rates were as high as 83%, maximizing the savings achievable with OptiClimb”. About Safety Line: Paris based Safety Line offers digital solutions that enable airlines and airports to leverage existing data for safer and more efficient operations. The combination of a solid expertise in aviation associated with patented research in data science applications allows Safety Line to offer uniquely innovative and practical solutions, with a focus on better managing risks and reducing fuel and CO2 emissions. About Viva Aerobus: Viva Aerobus is Mexico’s ultra-low-cost airline. It started operations in 2006 and today it operates the youngest Latin American fleet with 43 Airbus A320. With a clear vision to give all people the opportunity to fly, Viva Aerobus has democratized the airline industry with the lowest fares in México and the lowest costs in Latin America, making their flights the best value offer.

MHD-ROCKLAND Commence P-3 Orion Flight Training with eTechLog8 on Board In early march 2021, Conduce Group was delighted to announce that in January 2021, MHD-ROCKLAND began Flight Training on their P-3 Orion platform with eTechLog8 on board as the comprehensive electronic technical logbook (ELB). Conduce’s eTechLog8 has enabled paperless operations on board the MHDROCKLAND P-3 fleet from day one. MHD-ROCKLAND have produced a wonderful Flight Ops video to celebrate the first day of Flight Training that can be viewed here. About MHD-ROCKLAND: With offices in Canada, the United States, Australia, and New Zealand, MHDROCKLAND Inc. is a privately-held aerospace company that has, for 40 years, supplied high-caliber services, training, and support to fixed-wing

INTERACTIVE Click here for full product details

NAVBLUE INTRODUCES

FUEL & FLIGHT EFFICIENCY AWARENESS TRAINING COURSE Having a robust fuel & flight efficiency program across the airline organization plays a major role to reduce fuel costs whilst contributing to sustainability. NAVBLUE proposes a Fuel & Flight Efficiency Awareness Training course to help airlines initiate, promote and maintain a fuel program whilst offering benchmarks, quick wins & return on experience.

• Broader scope than just Flight Operations • For anyone with a role in fuel & flight efficiency at the airline • Classroom training or Distance learning aircraft for military and civil aircraft operators around the globe, including manufacturer support through OEM’s and other channel partners as well as repair and overhaul within its own facilities. With more than 150,000 square feet of facilities, the company has one of the largest privately-owned P-3 and C-130 inventories in the world. Its Flight Ops Unit located in Keystone Heights, Fla. is home to five P-3 Orions and four L-188 Electras.

This training course adds to the comprehensive NAVBLUE portfolio which is designed to support operators at any stage of their efficiency journey. More information at: flightops.training@navblue.aero

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Reach for the skies.


NEWS

StorkJet’s aircraft performance monitoring — advanced aircraft diagnostics In early January 2021, StorkJet announced the introduction of a new technology for the advancedAPM system, which transforms observed flight data to specified conditions with unparalleled precision. This enables tracking of aircraft performance on a daily basis and in close co-relation with undertaken maintenance actions. The possibilities of this new feature (based on different engine examples) are presented in this paper. Up until now, StorkJet has shown key aircraft performance diagnostic parameters on the advancedAPM platform. While this is a helpful tool that shows the status of performance related components over time, this indicator struggles with volatile changes of flight conditions like attitude, weight or temperature. In some cases, meaningful results can be observed only after months of regular flights. To significantly improve this method, StorkJet introduced Normalised Diagnostic Parameters to advancedAPM. This system shows how the key parameters affecting aircraft performance would change if all flights were performed under the same conditions. This method removes the effects of seasonality, different flight conditions and data anomalies. It allows analysts to extract pure changes in parameter behaviour, the impact of deterioration and unbiased trends. The Normalised Diagnostics Parameters therefore, allow users to narrow down the list of suspects during analysis.

CASE I

Chart 1 Time dependence of the rotational speed of the low-speed spool. Green line — cruise daily average. Blue line — normalized to constant conditions. The thin line on the graph shows a conventional N1 run. A very low N1 value can be seen at the turn of March and April, and according to StorkJet’s analysis, this is the result of a very low cruising altitude of one of the flights. The thick line shows a normalised N1 without a visible jump. This is because the normalization shows what the N1 values would be if each flight was performed under the same conditions and, therefore, the same altitude.

CASE II

Chart 2. Time dependence of the exhaust gas temperature. Green line — cruise daily average. Blue line -normalized to constant conditions. The charts shown above indicate EGT. The large fluctuations in parameters shown in November were due to extreme height and weight values. On a normalised chart, one could observe the undisturbed changes in parameters easily. When considering the EGT range, it’s important to note that it’s much smaller in the Normalised Engine Parameter chart because of the lack of environmental influences (primarily temperature dependence) that were removed by normalization.

CASE III

Chart 3. Time dependence of (blue) the rotational speed of the high-speed spool, (orange) deterioration of the aircraft. An increase of normalized N2 (not visible on averaged N2) is reflected as higher deterioration (calculated from fuel burn). When viewing the conventional N2 chart, it is important to note the amount of noise and trends related to seasonal changes (Summer to Winter). By narrowing down the parameter changes, normalisation also highlights the rapid N2 growth in late March. Results show that the rapid growth is strongly associated with the increase in deterioration. While this change is difficult to see on the ordinary chart, the new system can effectively extract it thanks to the fact that it calculates what the parameter would look like if the flight

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NEWS

conditions were exactly the same every time. Engine parameters are normalised by combining two machine-learning models that learn from one another. These models can precisely show the changes in the parameters regardless of the conditions of the actual flights.

CASE IV

Thanks to the Normalized Diagnostic Parameters, more advanced and predictive diagnostics are available. Now, it is possible to catch changes in engine behaviour, pinpoint the root cause of deterioration to avoid increased fuel burn. On the example of fan blade erosion, it is easy to indicate how maintenance action changes the parameters. Charts 4 & 5. Normalized N1 and Fan Pressure Ratio as a function of engine hours. Fan blades replacement occurred around 11500 engine hours. The top chart shows Normalized N1 speed, the bottom chart shows normalized Fan Pressure Ratio (FPR). Up until 11 500 engine hour N1 was steadily increasing and FPR was steadily decreasing. Such behaviour is most likely caused by deterioration of the fan blades. The pressure generated by the fan decreases and to maintain the same thrust the fan has to rotate at higher speed. At 11 500 engine hour replacement of the fan blades took place and parameters returned to normal. This maintenance action resulted in 0.2% lower fuel burn. To see the difference between leading edge of the fan blades before and after replacement StorkJet took microscopic photos, which BEFORE REPLACEMENT AFTER REPLACEMENT can be seen on the right

INTERACTIVE Click here for full product details

BIG DATA INSIGHTS FOR YOUR OPERATIONS Introducing Honeywell Forge: aviation’s most intelligent data-driven platform

Honeywell Forge breaks down data silos to create powerful insights with actionable information for flight efficiency, maintenance, safety, block time analysis, ground turn optimization, and many more. Make decisions with confidence and execute them faster with Honeywell Forge! For more information, visit pages3.honeywell.com/Honeywell_Forge_Airlines

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CASE STUDY: NORWEGIAN

Optimal flying saves fuel and time at Norwegian Stig Patey, Captain B737 and Manager Fuel Savings at Norwegian shares the airline’s experience leveraging a Flight Cruise Profile Optimizer solution

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CASE STUDY: NORWEGIAN

I

n this article, I want to share with readers what has been a very successful implementation, leveraging an in-flight cruise profile optimizer solution at Norwegian. Given that the COVID-19 pandemic has distorted so many outcomes and especially in the commercial aviation sector, all the numbers in this article are pre-COVID, so will be relevant for comparison with normal times. But first and for context, let me explain a little about the airline that is the subject of this case study.

NORWEGIAN

In 2019, Norwegian was the fifth largest low-cost carrier in the world with around 10,000 employees, flying 500 routes, and serving 150 destinations in Europe, North Africa, the Middle east, Asia, the Caribbean, South America, the US and Canada. Norwegian has been ranked the most fuel-efficient airline across the Atlantic (figure 1).

Fuel Efficiency

IMPROVING FUEL AND COST EFFICIENCY

If airlines want to improve the fuel and cost efficiency today, it’s not enough on its own to be flying a brand-new, efficient aircraft but it is also sensible to optimize how the airplane is flown. As you can see, figure 2 depicts an aircraft flying at different altitudes utilizing the weather and flying the optimum area and level for the flight.

Improving Fuel/Cost Efficiency Improving Aircraft Performance – Modern Aircraft Operating the aircraft in an optimal way – Utilizing the weather

Figure 2

Figure 1

This is, in part, due to the fleet of very fuel-efficient aircraft but also to how those aircraft are operated, which is the subject for this article. Norwegian’s fleet includes Boeing 737 800 and 737 MAX aircraft.

So, what sort of projects does Norwegian undertake? A lot of vendors approach airlines with this or that product to save 2 percent of fuel. In order to determine which solution, if any, might be suitable for their purposes, Norwegian ran a trial. The problem was, as you can see in figure 3, is that there are significantly different wind speeds at different altitudes, even at the same way point or location.

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CASE STUDY: NORWEGIAN

Challenge: Wind at different levels

Wind altitude trade table (CI 15 B738W) FEET BELOW FMC OPT 0 1000 2000 3000 4000 5000 6000 7000 8000 9000 10000 11000 12000 13000 14000 15000 16000

BREAK EVEN WIND 0 3 6 10 15 22 28 35 41 47 53 58 63 68 74 80 87

Figure 4

Now, let’s look at an example for a typical wind altitude trade-off. Figure 5 is a table with an aircraft flying at 39,000ft and that’s the optimum level for the aircraft but there is no wind there whereas, at lower altitudes there are more favorable tail winds. The question is, will the tail wind encountered by flying lower not only break even against the optimum flight level with no wind but also deliver a benefit?

Example of a Wind altitude trade off Figure 3

In the case used for figure 3, that variation ranged from 45 knots to 100 knots. For a pilot, if they’re flying against that wind, they will probably wish to be lower in order that the headwind is less whereas, if flying with the wind, they’ll want to be at a higher altitude to catch that better tailwind. However, as readers know, things are not that simple. Figure 4 shows the wind altitude trade-off that has to be considered.

WIND ALTITUDE TRADE-OFF

If there were no winds at all, aircraft would be flying at the Flight Management Computer (FMC) optimum level which is the best level for the aircraft in terms of its performance in still air with no wind to consider. But let’s introduce the factor of more favorable winds at lower levels and let’s say, for the example in figure 4, if the aircraft is flying 4,000 ft lower than the FMC’s optimum level, there would need to be 15 knots more tail wind or less headwind than at the FMC’s selected level to counter that level change and be at break-even.

FMC OPT is FL390 at 61.5 tons. At that level there is 0 WIND but tailwind is reported at lower levels. Actual TW at various levels in the table to the right. The level with the highest excess wind is FL 330 where 45 kts tailwind is 17 kts above the 28 kts break even wind. This is then the best FL, with a fuel saving of 3.7% compared to FMC OPT. Note that there is even more tailwind at FL310, but less excess wind, hence less savings. (Same saving for FL370 and FL310)

Required Actual Excess FL (break even) Fuel saved TW wind 390 0 0 0 0,0 % 370 6 15 9 1,9 % 350 15 30 15 3,3 % 330 28 45 17 3,7 % 310 41 50 9 1,9 %

Figure 5

If the aircraft goes just 2,000ft below the current level, to 37,000ft, there would be a saving of 1.9 percent on fuel and most pilots might be pleased enough with that. But what if they could know that by dropping further to 35,000ft, there

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CASE STUDY: NORWEGIAN

INTERACTIVE Click here for full product details

“…If airlines want to improve the fuel and cost efficiency today, it’s not enough on its own to be flying a brandnew, efficient aircraft but it is also sensible to optimize how the airplane is flown…”

ClearPath Optimize the aircraft flight path in real-time

could be a saving of 3.3 percent on fuel and at 33,000ft, a saving of 3.7 percent? Any further down to, say, 31,000ft, would take the aircraft so low that the added fuel burn would no longer be so well compensated for by the wind. This is a typical wind altitude trade-off; you need to look at the wind at each level, compare that with the increased fuel burn of the aircraft for that level, compared to the optimum level before you correct for the wind and then, after correction what would then be the optimum level. In the right-hand column is a calculation of fuel saved but it will be necessary to consider the full cost component in terms of the cost index.

IMPROVING PILOT DECISION SUPPORT

The challenge for Norwegian was how to better support pilots in the decision as to what would be the optimum level. It’s no use to retrospectively decide that this or that would have been the optimum level if there was no way for the flight crew to have known that on the day of operation. The challenge is that the planned profile from the flight planning system is not optimal because it is based on old weather forecasts; forecasts that are several hours old (figure 6).

Challenge: Improving Pilot Decision Support Planned profile is often not optimal Old and inaccurate weather forecast Estimated Takeoff Mass/Departure time ATC limitations at time of planning

GET A FREE TRIAL AND SAVE FUEL 1.6 % CRUISE FUEL SAVING GUARANTEED ClearPath is a ground-based service that calculates the cost-optimal cruise profile based on selected cost index, actual performance data and the current atmosphere.

Saves fuel from day 1 of implementation

Cost Index optimal flight path

Runs automatically in real-time

Lowers your environmental footprint

FMC capability is limited Weather only at waypoints Weather only at limited altitudes Simplified performance data No total optimization

CONTACT sales@avtech.aero https://avtech.aero

The Result: Not flying cost optimal for the set Cost Index Figure 6

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CASE STUDY: NORWEGIAN

If the flight plan was filed in the morning, the crew fly to the destination and then have to make the return flight back to base, by the time that return journey is started, the plan might already be as much as ten hours old which means that it won’t much help the crew on that return flight. So, having the most accurate information, optimizing the altitude calculation minutes before the flight is airborne or shortly after, will make for a more accurate prediction. The optimization that Norwegian started to look at was the subject of a collaboration between Norwegian and AVTECH in Sweden (figure 7), and was also supported by the Swedish energy agency. The purpose was to identify the optimum flight path, taking the most accurate weather information into account.

ClearPath Cruise Optimization Service

In-flight Optimization

B737 FMC Limitations

whereas the Met Office high-resolution wind data service reduces flying time to under one minute between each point. This means that the high-resolution weather data builds a much clearer picture about what is happening along an aircraft’s planned flight path. As a result, pilots are able to make more dynamic decisions based on the prevailing weather conditions. The system is a ground-based service which has a real-time communication with the aircraft providing a total cost optimal flight path based on the aircraft route, high-resolution weather forecast and high-resolution aircraft performance models (figure 9).

Figure 7

AVTECH’S VALUE PROPOSITION

AVTECH were able to offer a solution that addressed the pain points that Norwegian had identified in this ‘optimum flight level decision’ process (figure 8). Norwegian knew that crews were not performing the wind altitude tradeoffs but the AVTECH Figure 8 solution can identify the optimum positions and locations for a step climb, and send that information directly to the cockpit through an ACARS print-out or send it to the FMC to be displayed on a screen. This information is based on a 4D trajectory with a much clearer representation of winds which are derived from a 10K high resolution model. The current World Area Forecast System (WAFS) provided by the UK Met Office and NOAA has approximately 9 minutes of flying time between each point,

AVTECH Service Overview Real-time communication with aircraft

Ground-based service

High-res Aircraft Performance Model

Optimal Cruise Flight Profile

High-resolution 4D-trajectory Weather Forecast

Figure 9

The cruise profile is calculated for the flight with optimum step points which do not need to be at specific waypoints but can be at any position between waypoints.

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CASE STUDY: NORWEGIAN

HIGH-RESOLUTION WEATHER FORECAST

Comparing the weather forecast that is the default in the flight planning system (WAFS) and which is a 140km gridded data set with the weather forecast in the AVTECH algorithm, which is derived from a high-resolution grid, the density of forecast units is approximately 200 times more (figure 10).

High-resolution Weather Forecast 140KM FORECAST

30 TO 50% REDUCTION IN WIND ERROR

HIGH-RES FORECAST

the flight management computer will actually use the real wind to apply the algorithms to calculate optimization at any given point. With the wind altitude bands provided by AVTECH, the pilots are able to determine where to make the step-climbs and descents.

REPORT FORMAT Figure 10

The team also looked at the wind data being produced by the flight planning system using WAFS and compared it with the high-resolution weather grid and there was an up to 50 percent reduction in wind error. This level of resolution supports a much more accurate prediction of the wind at a given way point or at any given location which will enable pilots to make more accurate decisions as to whether they should change the cruising level or stay at the current level. If more accurate winds are entered into the flight management computer, for the cruise phase of the flight, flying at the cruise level, there will be no performance gain unless the wind information is used to change level and for better steps; that’s the real achievement. Some believe that if you just have more accurate wind information into the FMC, you’ll automatically save fuel but, at any point in space,

The report itself is sent to the aircraft (figure 11) before or just after departure. Norwegian experimented with the timings starting with about eight minutes after departure, then down to five and now to three minutes after departure for the report to be delivered to the flight deck.

Report Format

OPT FLIGHT PROFILE

Pilot friendly configurable format Can be displayed on • Printer, Display, EFB

2019-11-26 15:56 EI-FVH D86451 ESSA-GCTS CI:15 GWT:75299 KG

Report available from flight init

OPT STEPS: FL360/ELVOM FL340/MAC-24 FL360/LPPO-217 FL380/LPPO-82

“…The team also looked at the wind data being produced by the flight planning system using 140km weather grid and compared it with the 10km weather grid and there was an up to 50 percent reduction in wind error…”

INITIAL ALT: FL340

EST SAVING FUEL 207.2 KG ( 1.5%) TIME 93 SEC ( 0.5%) FUEL_EQ 224.8 KG ( 1.3%) Figure 11

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CASE STUDY: NORWEGIAN

As readers will see, figure 11 shows a profile where the initial altitude in the flight plan was 34,000ft and then there are steps… step up to 36,000ft at Elvom, then drop back down to 34,000ft 24 miles prior to MAC before going up again to 36,000ft 217 miles prior to LPPO and, finally, up to 38,000ft 82 miles prior to LPPO. That would be the profile of the flight and the good thing with this profile

“…The crew can inspect the printout at the very start to verify that the aircraft weight is correctly recorded and that the cost index also is correct. If either is not correct, they can send a message to change those parameters to the correct ones. …”

is that the print-out also quantifies the estimated savings: this is a comparison between what would be the case if the crew followed the original flight plan exactly and if they used this up-to-date profile calculated by AVTECH. For this particular flight, quite a long one from Stockholm to Tenerife, it can be seen that the fuel saving is 207.2 kilograms of fuel. Those 207kg of fuel for a Boeing 737 is equivalent to 1.6 percent of fuel. There is also a saving of 93 seconds of flying time and, converting those seconds of flying time into the equivalent amount of fuel, using the cost index as a conversion factor, the amount of fuel saved is 224.8 kilos: that’s the equivalent saving for this flight. The crew can inspect the printout at the very start to verify that the aircraft weight is correctly recorded and that the cost index also is correct. If either is not correct, they can send a message to change those parameters to the correct ones. The report format is in figure 12 and readers can see that it’s also very easy for the crew to send a short update to the ground whilst enroute. The print-outs are clear and self-explanatory with the wind speeds at each waypoint and optimum altitudes displayed in brackets for the wind altitude trade-offs.

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CASE STUDY: NORWEGIAN

CASE STUDY

Now, I’d like to tell you a little about the system through a case study that Norwegian did, comparing the fuel saved or fuel penalty switching from the Lido flight plan to the AVTECH system used in flight with the optimizer. This looked at a three-month period, December 2019 to February 2020 inclusive (figure 13.1). Number of Flights – 737NG Fleet – December 2019 – February 2020

Report Format

Updated Report available anytime during flight • Pilot is able to update Gross Weight and Cost Index ~34,000 737NG flights Dec - Feb OPT FLIGHT PROFILE 2019-11-26 15:56 EI-FVH D86451 ESSA-GCTS CI:15 GWT:75299 KG INITIAL ALT: FL340

ACARS

OPT STEPS: FL360/ELVOM FL340/MAC-24 FL360/LPPO-217 FL380/LPPO-82

Figure 13.1

Norwegian operated roughly 34,000 flights with the 737 NG during that period. The average cruise distance flown is shown in figure 13.2 with the higher green bars at the weekends when there are longer average sector lengths. Daily Cruise Distance – 737NG Fleet – December 2019 – February 2020

EST SAVING FUEL 207.2 KG ( 1.5%) TIME 93 SEC ( 0.5%) FUEL_EQ 224.8 KG ( 1.3%)

Figure 12

The print-outs also list the most accurate descent winds for the descent and it was with those descent winds that Norwegian first started with the uptake trial. In that, the descent winds were used to make sure that they were the most accurate winds to position the top of descent, including the ISA (International Standard Atmosphere) deviation and the QNH (barometric pressure adjusted to sea level) forecasted. Then the ClearPath (flight profile optimizer) was included, with the step-climbs. Of course, it could be that the flight plan is already optimum in which case, the AVTECH read-out will just be a confirmation of that.

Figure 13.2

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CASE STUDY: NORWEGIAN

the total saving here would be the surface area of that graph which is what was also on figure 13.4. The monthly total fuel saving with the fleet was a total of 761 tonnes of cruise fuel saved between December and February as well as 2359 tons of CO2 emissions over the same period. This was fairly consistent from month to month.

SUMMARY

To sum up Norwegian’s experience with this fuel saving solution so far (figure 14) it was first very easy to get started. Norwegian was able to run the trial with very little effort.

Summary As a result, there was a very good average saving per flight. Savings were relatively consistent between the three months. In December the average saving was 23 kilos per flight with 24 kilos per flight in January and 22 in February. Translating these absolute values of fuel saved into percentage values, the average was roughly 1.6 percent on average cruise fuel saving per flight. That roughly 1.6 percent is the potential difference between flying to the operational flight plan with no corrections, and following the optimizer. Some flights have more savings than others so figure 13.3 is just a distribution with the savings.

The experience so far with AVTECHs ClearPath cruise profile optimizer Easy to get started – little work required by the airline Delivered as a service No new onboard equipment required Provides an optimal profile for the set cost index Appreciated by pilots Provides decision support in cockpit – automatic or by request

Total December to February cruise cost saving potential of 1.6% on average cruise fuel saving per flight

Monthly Equivalent Fuel Savings Potential – 737NG Fleet - December 2019 – February 2020

For Norwegian 737NG fleet this corresponds to a 761 tons cruise fuel saving (2359 tonnes of CO2 emissions) during Dec 2019 to Feb 2020 This will support a good business case even if only part of the saving is realized Figure 14

Figure 13.3

As can be seen, most of the flights had small amounts of savings with, in the end, more and more savings with a longer frequency. There could be some flights at the very extreme ends that might have been a flight plan that was filed as very low due to air traffic restrictions and then the crew managed to climb higher. But

Because the solution is delivered as a service, there is no new onboard equipment required as long as there is an ACARS that can receive the messages or that can be done by other means. The system provides an optimum profile to minimize total cost, not necessarily just the fuel cost but, of course, the fuel cost is the main cost driver. As part of the trial, Norwegian ran a survey among the pilots to gauge their appreciation of the system — it would not have made sense had the pilots not supported it — and they were very happy with it. They could see, for example, that, if the descent forecast said that, at 24,000ft the wind will be 2.2 degrees and 71 knots, and the pilot descended to that level and could see that the actual wind was spot on or extremely close to the forecast, that impressed them and ensured their buy-in to the solution. The cruise saving potential, as we’ve already explained above, ran out at roughly 23 kilos or 1.4-1.6 percent fuel saving. Just in those three months, 761 tonnes of

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CASE STUDY: NORWEGIAN

“Because the solution is delivered as a service, there is no new onboard equipment required as long as there is an ACARS that can receive the messages or that can be done by other means.” cruise fuel was saved with 2359 tons of CO2 emissions. Of course, that’s the potential between the standard flight plan and running the optimizer but it doesn’t mean that will be the saving on every flight: that would require everyone to always follow the recommendations to the letter. But there could be Air Traffic Control restrictions that mean a pilot cannot secure the ideal level; however, savings will be somewhere in that potential space between to flight plan and optimized profile which is still a good business case.

KEEP UP WITH IT DEVELOPMENTS

STIG PATEY

Stig has been with Norwegian as a pilot since 2006 and manages fuel and cost saving initiatives in the Company, which currently is ranked as the most fuel-efficient airline across the Atlantic by ICCT. He is mostly in his office but gets the chance to fly as a captain on the B737 now and then.

NORWEGIAN

Norwegian’s route network focuses on connecting key cities and primary airports on both their long haul and short haul network. The airline operates a modern and fuel-efficient fleet consisting of the most modern and efficient Boeing 737 varients.

AVTECH

AVTECH, specializes in tailored information to the cockpit, offering easy, automated and inexpensive improvements in FMS optimization. AVTECH´s optimization and weather services give pilots access to weather data of the highest available quality, to optimize aircraft trajectory, and reduce the fuel burn and CO2 footprint. Working directly with Met Office (UK), the services supply cockpit crew with severe weather information, based on actual route and time in the FMS.

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AIRCRAFT IT Operations: VENDOR FLIGHT LOG

VENDOR FLIGHT LOG: LOGIPAD

Dirk Leese explains how Logipad’s dedication to a flexible solution has driven a strong business that is able to react to user needs Dirk Leese has more than 15 years’ experience in the aviation industry. After his studies, which combined mechanical engineering and computer science, Dirk developed the Logipad software in 2002 as a developer. As an absolute Logipad expert, he not only knows the technical side but also looks at the processes from the user’s point of view. Aircraft IT: Your name, your job title and the name of the business? Dirk Leese: Dirk Leese, Manager Process Automation, Logipad provided by DextraData GmbH Aircraft IT: How did Logipad get started? DL: Initially, Logipad was developed at the request of a customer. In 2002, the former airline LTU commissioned us to develop a system to synchronize Computer Based Training (CBT) to laptop devices. We were asked to create a system with an automatic and manageable installation and synchronization process. Since then, Logipad has been further developed and improved.

Aircraft IT: What is the attraction of aircraft-related software? DL: Airline processes are subject to very high security standards, which are also important in the deployed software. The combination of high quality, security and compliance rules and the constant changes in IT technologies are the attraction of aircraft related software and a challenge that we can meet with Logipad. Another attraction of aircraft-related software is the requirement to bring together existing information from various systems — such as flight planning, weather information, maintenance — and to electronically map and automate the individual business processes of airlines.

Aircraft IT: What is the guiding business principle that drives Logipad? DL: Providing efficient process support: We love technology but our main focus is always the user’s point of view — for us it is important to understand the business of our customers and their requirements. Due to our agile approach, we are in regular dialogue with our customers during the implementation and beyond. Because our work does not end with the implementation, we accompany our customers, continuously ask for feedback and directly optimize our solution according to their individual requirements.

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Aircraft IT: What has been Logipad’s greatest technical achievement to date, and why? DL: One of Logipad’s greatest technical achievements is probably its high flexibility and the bundling of numerous types of information in one interface with a very simple synchronization and comprehensive search function. Logipad’s high flexibility makes it possible to integrate into the solution necessary information and dashboards for management as well as for pilots and flight operations. Characteristic values, which we receive via the AID (Aircraft Interface Device), can be directly compared and evaluated with the planned figures. In addition, the form function allows us to


AIRCRAFT IT Operations: VENDOR FLIGHT LOG

offer a wide range of applications for the crew (performance and training dashboard), ground staff and technical personnel. The Logipad is used in MRO to provide the legend of technical tools with the QR-Code function. Aircraft IT: What has been Logipad’s greatest business achievement to date, and why? DL: Today, Logipad has more than 10,000 users and a good three-digit number of aircraft are equipped with Logipad. We have achieved this primarily through process automation and optimization helping customers such as Virgin Atlantic and Ethiopian Airlines to improve their operational processes. It is crucial to us that Logipad fits into our customers’ existing processes and optimizes them, not the other way around. This way the customer does not have to implement completely new processes in order to use Logipad. Existing applications and tools can be connected to or integrated into Logipad. Thus, Logipad brings up to 80% time saving, resource savings and a significant cost advantage due to two key factors (1) no redesign of key processes is necessary and (2) training costs are significantly reduced. Aircraft IT: What have been Logipad’s disappointments and what have you learned from them? DL: We are currently seeing a situation where commercial travel is almost non-existent and EFB solutions are therefore currently not in full use in all areas. Nevertheless, there are many

“Creating a consistent user experience for all platforms was important to us, so the look and feel is almost identical on all devices as well as in our Web Client.” areas of the aviation industry, such as air cargo, which continue to run as a regular business. In these areas, digitalization is more important than ever and will continue to gain in importance. This will certainly bring a digital boost. With Logipad, we already offer a paperless solution that integrates features such as e-signature and face-recognition and are happy that we can support our customers in digitizing their processes and business. Aircraft IT: In a sentence, how would you summarize what Logipad does for aviation customers? DL: Logipad is an EFB/EFF solution, which enables flight crews to perform flight management tasks more easily and efficiently with only one solution. It stores and retrieves data and documents and digitizes workflows and processes. Logipad is available as a cloud or an on-premise solution for iOS and Windows devices. Aircraft IT: What is new on Logipad’s development horizon? DL: Soon Logipad will be available as a multiplatform application besides the existing native application. The new multiplatform application is not only

able to run on iOS, Android and Windows devices, but also supports cross-operating system device-todevice communication and data exchange. Creating a consistent user experience for all platforms was important to us, so the look and feel is almost identical on all devices as well as in our Web Client. Integration to numerous other systems is also supported. In addition, we are working on a completely redesigned and redeveloped backend system based on the latest technology and frameworks. The focus is on security, modular micro services and a new workflow engine. Aircraft IT: What do you want your customers to say about Logipad? DL: A customer who uses Logipad not only benefits from the simplification of processes and the flexible adaptation to individual needs but also saves enormous costs compared to other solutions. This is because Logipad’s ROI (Return on Investment) is usually already visible within the first 12 months. Aircraft IT: Dirk Leese, thank you for your time.

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 45

AIRCRAFT IT Operations

Webinars eJournals Software Conferences News Advisory Unit Want to be involved? Simply email info@aircraftIT.com for more information www.aircraftIT.com


CASE STUDY: EDELWEISS

Digitizing of EFB, Flight Operations and Compliance Bruno Speck, Head of Ops Support at Edelweiss Air, chronicles the airline’s transformation from Static Documentation to Dynamic Content Management

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CASE STUDY: EDELWEISS

I

n this article, we’re going to look at the digitization of EFB and flight operations manuals plus regulatory compliance. But before we get into those topics, let me introduce Edelweiss Air.

EDELWEISS AIR

Edelweiss (a member of the Lufthansa Group) operates 16 Airbus aircraft and serves over 70 destinations worldwide. We have about 300 pilots with 750 Cabin Crew, plus roughly 150 employees in the back office and administration. Looking at where we fly to (figure 1), the operation covers quite a large area. There are also a significant number of destinations throughout Europe, albeit not shown in the figure below.

THE CURRENT EFB SETUP

Looking at our present EFB setup, we use iPads as electronic flight bags with the following operational applications (figure 2).

EFB Setup EDW uses iPad as EFB with the following operational applictions:

• Airbus FS+ (Performance und ACFT Manuals) • Sabre eFM (Flightplanning) • LIDO mPilot (Kartenmaterial + Manual Access) • Honeywell WIS (Flugwetter) • IQSMS Reporting (Reports) • GoodReader (Manual Access) Figure 2

Figure 1

“…we have to manually implement our naming convention, which frequently leads to mistakes, mainly due to documents being published by editors and publishers that don’t necessarily adhere to the agreed upon naming convention”

We have all of the OEM software from Airbus and FS+ for performance and aircraft manuals. In the flight planning domain, we use Sabre eFM for charting material and both Lido/mPilot and Honeywell WIS for weather information. Meanwhile, reporting is managed via the IQSMS reporting system. However, most noteworthy for the topic at hand is that we use GoodReader to display manuals. These are also synchronized with the document module of mPilot, as we’ll discuss in more detail below. In figure 3 you can see an example of how we currently present documents to our pilots, namely via the Present setup Edelweiss Intranet that is based Static library of PDF documents: on a SharePoint site collection. As can be seen in figure 3, documents are presented to pilots via a static library of PDF documents. While SharePoint may be a good collaboration tool, it certainly isn’t for publishing documents that need to be managed rather rigidly. For example: SharePoint doesn’t devise a naming convention nor does it check whether a given file Figure 3 name adheres to a pre-defined set of rules. Thus, we have to manually implement our naming convention, which frequently leads to mistakes, mainly due to documents

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CASE STUDY: EDELWEISS

“…we certainly want to achieve reliable document synchronization to one single App in the future. Yet another priority is to limit the number of sources for revision inputs and to manage approval processes by means of document specific workflows.”

being published by editors and publishers that don’t necessarily adhere to the agreed upon naming convention. In fact, we had to address this issue by providing additional training and reducing the overall number of administrators in order to stabilize our setup and to ensure that crews are able to locate the necessary information in a timely manner. When it comes to uploading files to our electronic flight bag (EFB), there are two ways in which Edelweiss has done this in the past (figure 4).

Present setup Upload to EFB

The second method syncs files from the Intranet to GoodReader. Unfortunately, we’ve also encountered some issues with that approach, since admins could alter documents on GoodReader and would then push them back into our SharePoint Library, thereby accidently changing files without adhering to our document revision processes. Speaking of revision and approval processes: These were available to us by means of paper-based Process Manuals, without a dedicated workflow tool at our disposal. To that end, change requests were usually sent to us either by email, by physically passing on a piece of paper, via the reporting system, and sometimes even orally over the counter. It goes without saying that this is not really a workflow that we can stick to and by no means a reliable alternative to a workflow-based IT system.

WHY CHANGE THE SYSTEM?

INTRANET

Figure 4

One way is for the documentation to be automatically synchronized with Lido/ mPilot via an API (Application Programming Interface). However, results are rather unreliable since, at times, SharePoint fails to execute the upload correctly.

We really want to get rid of the fixed file names for the sake of organizing files more reliably and to avoid editors publishing documentation that doesn’t adhere to our naming convention. At times, admins may have even put in a wrong file name altogether or uploaded a document in the wrong format (e.g. Word instead of a PDF). In short, there was room for improvement. We’d also prefer to avoid the extensive publisher training from the past and would instead rather prefer a system that carefully controls what and how content is published. As alluded to before, the process of syncing documentation to mPilot is not reliable and, on the GoodReader App, there is the potential issue of altering files by accident and pushing these changes back to the document library. Another issue that we face with GoodReader is that it doesn’t provide a full text search functionality, which surely would be advantageous to have. All things being considered, we certainly want to achieve reliable document synchronization to one single App in the future. Yet another priority is to limit the number of sources for revision inputs and to manage approval processes by means of document specific workflows.

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CASE STUDY: EDELWEISS

REQUIREMENTS

Given all of the above, what are the requirements established for a new system at Edelweiss Air? We need the new system to include the following features (figure 5).

Requirements The system fulfils the following features: • • • • • • • •

One publishing system for all documents XML based structure with the possibility to publish different kind of files (e.g.pdf) Custom role based content view Customisable filters Customisable revision workflow (including CAA) Document access control including read status of the users Audit trail Regulation compliance links

Figure 5

The new system needs to be capable of managing the entire documentation life cycle. Hence, from creating and publishing content, all the way to revising it based on document specific workflow and approval procedures. And although

we still want the possibility to publish to different file types (e.g. PDF), we want documents to be based on an XML based structure via an editor that allows users to specify documentary units (DUs) that can be easily controlled. Furthermore, the visible content of a given document should be limited to display only information that is actually relevant to someone’s particular role and that can be dynamically filtered even further based on document specific metatags. Document specific workflows must ensure that we can reflect our internal revision and approval procedures without compromise. Moreover, such workflows must allow for inclusion of the Civil Aviation Authorities (CAA) on a documentary unit level, thereby enabling the collaboration with our CAA and allowing it to review changes in a transparent and efficient manner. The system must further allow to limit access to information based on user permission (document access control) and also provide insights on who has read what and when. A seamless audit and revision trail must be available at all times, in order to accommodate for CAA and IOSA (IATA Operational Safety Audits) related audits, which will facilitate demonstrating how changes are managed and on what grounds changes were issued to begin with. Last but not least, we would also like for DUs to be directly linked to the corresponding regulation (e.g. IOSA) whenever that applies, and to receive automatic change requests whenever the official counterpart changes. INTERACTIVE Click here for full product details

Deliver reliable information to frontline employees Dynamic Content Filtering

Customizable Workflow

Revision Task List

Audit Trail & QMS Interface

Shorter, role specific documents for users

Show changes relevant to a user‘s role

www.yonder.info

Change handling becomes a breeze

Compliance is always guaranteed

Provide users with role specific documents thanks to our unique Dynamic Content Filtering and show relevant changes for their specific role through our Integrated Revision Task List. A Fully Customizable Workflow makes change handling a breeze. Thanks to a Seamless Audit Trail and a Full QMS Interface, compliance is always guaranteed.

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CASE STUDY: EDELWEISS

YONDER MIND

After researching the market, we came to the conclusion that Yonder Mind is the content management solution (CMS) best suited to our needs. It includes an easy-to-use editor that allows for the creation of DUs or information modules, in Yonder speak. Information modules are discrete units of information that can be further refined by means of adding additional information to them. In that sense, a document is merely a collection of such information modules, which brings about many benefits: information can easily be copied (or referenced, in Yonder speak) between documents without physical duplication. Meaning that whenever the source module is being changed, it is automatically updated wherever it has been reused, thereby avoiding conflicting information and outdated duplicates that may otherwise be scattered across the documentation landscape. As briefly mentioned, a given module can also be enriched with metadata and tags, consequently enabling functionalities such as dynamic filter capabilities (e.g. limit visible content of a document for a particular role or topic) and linking modules to regulatory databases (e.g. IQSMS), to name but two examples. Now let’s take a brief look at Yonder Mind and how we will work with it in the future. Figure 6 shows an excerpt of Edelweiss Air’s Operation Manual — Part A (OM-A), including the custom role-based content view (the sidebar can be collapsed at any time of course). We defined some roles (figure 6) and filters (figure 7) to make it easier for crews to get straight to the information that they need. This custom role-based content

view will be pre-set by our active directory. For A320 pilots, there will be a mark both on the A320 and cockpit field, ensuring that they’ll see exactly what they need according to their function. Users are of course able to change these settings on the fly, should they like to display all of the content instead, for example. Meanwhile, figure 7 shows the filters that we’ve decided to use for the OM-A: ‘Best Practice’, ‘Policy’, ‘Procedure’, and ‘Winter Ops’.

Figure 6

Figure 7

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CASE STUDY: EDELWEISS

Document Revisions

Each and every information module can be accessed by means of clicking on the corresponding chevron displayed on the right-hand side of a given module (see figure 6 and 7 for examples). By clicking on a chevron, users can pull up additional information about the module at hand. It’s also where qualified users can issue change requests (figure 8), namely by clicking on the ‘CHANGE REQUEST’ tab and choosing the appropriate option.

particular. What follows are the respective steps necessary to approve a given change. During each of the stages (‘Preconsultation’, ‘In Edit’, ‘Internal Approval’), there’s a defined set of stakeholders (or roles) that can jointly discuss the change in detail and one that can move the workflow along. During the ‘In Edit’ stage for example, it is the Editor that can trigger the action ‘Request Approval’ to progress to the ‘Internal Approval’ stage of the workflow. Since all of the discussions and decisions are made within the system, a seamless audit and revision trail is available at all times. Once the change is ‘Ready for Publish’, we can even specify which stakeholders shall be actively informed about it, thereby allowing us to selectively communicate changes based on someone’s particular role. Hence, instead of having to go through lengthy highlights of revisions, users get notified about only those changes that actually have an impact on their role and are Figure 9 therefore relevant to them. A given notification also includes instructions on whether the related information only has to be read or whether a given user group must actively acknowledge having done so. Consequently, the system is indeed capable of providing us with insights on who has read what and when. Figure 10 shows a generic example of a Yonder Mind Dashboard including two such change notifications in the ‘My Tasks’ section for a particular user, who may access the change details simply by clicking on the respective item.

Figure 8

Once a user has issued a change request, relevant stakeholders are automatically notified based on the document-specific approval and revision workflow. We decided that we will manage changes by having three available workflow options, depending on the scope of the change: • Editorial, which is used for change requests with no real impact (e.g. misspellings); • Minor Changes, for true content changes without concern to the Swiss CAA; and… • Major Changes, for changes that need to be approved by the Swiss CAA as well. Figure 9 shows an example of one of these workflows, namely the minor one. It’s important to understand that it is during the ‘In Analyze’ stage where the responsible person (Document Owner in this case) can classify the change request coming from a given user. Hence, this is where we decide whether to classify a change either as an editorial, minor, or major change. Depending on the classification, the workflow will branch out differently thereafter; in the case of figure 9, we get to see what that would look like for the minor workflow in

Figure 10

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CASE STUDY: EDELWEISS

and revision procedures without constraints and ensures proper control over our entire documentation. Since everything in Yonder Mind is role-based, document access control is ensured by default, including the provision of insights on the read status of users for crucial information. Regulatory compliance is covered to our full satisfaction by linking content within our documentation directly to corresponding EASA and IOSA regulations, automatically triggering a workflow for the information module whenever the official counterpart changes. Lastly, a seamless audit and revision trail is available at all times, since Yonder Mind is set up to manage the entire document management life cycle without exception. With that being said, it is safe to say that Edelweiss Air’s transition from static documentation to dynamic content management has been a true success for all stakeholders involved.

BRUNO SPECK

THE OUTLOOK — NEXT STEPS

Once we have all Edelweiss Air manuals in Yonder Mind, we will also tag them for regulatory compliance (figure 11). In fact, we’ll be able to tag and link EASA and IOSA standards directly to related information modules within our documents.

Outlook

Bruno Speck has 30 years’ experience in the industry, starting as a Swiss Air Force pilot before transitioning to Swissair as a commander on the A320 and A330. Today he is a Captain and Type Rating Instructor on the A320. With a BA in law from the University of Zurich, Bruno flies fighter jets as a reserve officer. At Edelweiss Air, he leads the Flight OPS Support and Engineering team, responsible for the EFB and compliance for relevant operation manuals.

EDELWEISS AIR

Regulation Compliance

Edelweiss Air is a Swiss leisure airline and the sister company of Swiss International Air Lines. It operates flights to European and intercontinental destinations from its base at Zurich Airport. The long-haul fleet consists of four Airbus A340-313 and two Airbus A330-300, while ten Airbus A320s serve shortand medium-haul routes. When necessary, the fleet is extended by SWISS aircraft types with a SWISS crew.

• Automated workflow initiation after a regulation change. • Initially planned for the following regulations: – EASA CAT OPS – IOSA

YONDER

Figure 11

The beauty of this is that, whenever an EASA or IOSA standard linked to an information module changes, Yonder Mind automatically generates a workflow for Edelweiss, prompting us to have a look at the regulatory change and to decide thereafter whether we need to amend the content of the information module to reflect the new reality and remain compliant. So, looking again at the requirements formulated at the beginning (figure 5), let’s see if we actually have met them. We wanted one publishing system for all documents which we have achieved. Yonder Mind features an easy-to-use editor that provides us with the desired xml-based content structure, consequently allowing for dynamic filtering, thereby also addressing the need for a custom role-based content view and for customizable topic filters. Also of importance is the customizable revision workflow that allows us to reflect our internal approval

Yonder has over 15 years’ experience with electronic documentation in aviation. The business calls on the diverse backgrounds of team members to bring operational documentation and manufacturer manuals together in one solution. Pilots work with the easy-to-use YM Offline App and profit from role-specific revision updates. While editors create and enhance content in the YM Editor, revisions become manageable thanks to the fully integrated YM Workflow. Company guides can be created without having to worry about duplicates anymore and updates in regulations are never missed thanks to Yonder Mind’s IQSMS connector.

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CLICK ON THE COVER TO FLY BACK IN TIME NOW… AIRCRAFT IT Operations CASE STUDIES: SRILANKAN AIRLINES • JETSMART WHITE PAPERS: DGBIRDS • CLOSED LOOP VENDOR FLIGHT LOGS: AVIOBOOK • PACE

JULY-AUGUST 2020 • V9.2

Sri Lankan Airlines use their EFB as an Operations tool Digital transformation aids total optimization

Saving fuel at JetSmart

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AircraftIT 2020 Survey: Covid-19

Its effects and how IT is responding

Trajectory Based Operations Doing everything better

EFB: Enhanced Flight Bag – Part 1 Using technology to add value

• NEWS • OPERATIONS SOFTWARE DIRECTORY •

AIRCRAFT IT Operations CASE STUDY: AIR HONG KONG WHITE PAPERS: DGBIRDS • CLOSED LOOP VENDOR FLIGHT LOGS: STORKJET • EVOKE SYSTEMS

SEPTEMBER-OCTOBER 2020 • V9.3

Air Hong Kong reaps the digital bonus

Going digital with document management improved safety and compliance

Trajectory Based Operations - Part 2

The changes TBO will make possible

EFB: Enhanced Flight Bag - Part 2

Delivering what pilots want within compliance

AIRCRAFT IT Operations CASE STUDY: LOT POLISH AIRLINES • EMPIRE AIRLINES WHITE PAPERS: DGBIRDS VENDOR FLIGHT LOGS: NAVBLUE • ASQS

WINTER 2020 • V9.4

Informed pilots make better fuel decisions at LOT Implementing and using a new fuel efficiency solution

Empire Airlines automates A modern flight and crew management system

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Enhanced Flight Bag part 3 Connectivity and the future

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AIRCRAFT IT Operations


SOLUTIONS IN PRACTICE: WIZZ AIR

REAL LIFE ESSENTIALS IN FIVE-MINUTE CASE STUDIES

ABOUT EVIONICA

A Weight & Balance solution that benefited Operations Maciej Zochowski, Regional Ground Operations Manager, Wizz Air and Mateusz Godun, CEO, Evionica sp. z o.o., share how Wizz Air selected Evionica as its global Weight & Balance software partner INTRODUCTION

The year 2020 was an exceptionally difficult time for all airlines and aviation companies. The circumstances caused by COVID-19 required an even more efficient approach to cost management, and initiatives to identify potential areas for cost reduction became crucial. Despite the unfavourable conditions, Wizz Air kept on investing heavily in growth, and one of its strategic decisions was to select a global Weight & Balance software partner with the aim to reduce costs, improve safety and increase flight punctuality. The partner selected was Evionica but, first and for some context, a few words

about the two businesses involved in this partnership.

ABOUT WIZZ AIR

Wizz Air, Europe’s fastest growing and greenest airline, offers passenger flights to over 170 Destinations in 47 countries. It operates a modern fleet of 135 Airbus A320-family aircraft with an average age of five years. Wizz Air is constantly looking to expand its network of routes and make air transport more accessible including, this year, commencing operations at its new base in Abu Dhabi, the capital city of the United Arab Emirates. AIRCRAFT IT Operations • MARCH-APRIL 2021 • 54

Delivering intelligent solutions to improve the operations of companies in the aviation industry, Evionica offers software for Weight & Balance calculations, as well as a range of systems to enhance the pilot training process. Services are provided on all continents for clients such as Wizz Air, Lufthansa Aviation Training, LOT Polish Airlines and Gulf Aviation Academy.

OBJECTIVES

As with any initiative of this nature, the first task was to define what the user, in this case Wizz Air, wanted to get out of the program; the objectives.

Cost reduction

For Wizz Air, offering flights to more than 170 destinations and managing more than 30 Departure Control Systems (DCS), including Weight & Balance systems, had become a challenge. Not only does it require taking responsibility for the compliance of 30 different suppliers, but it also means paying for a range of services provided by the ground operation agent. Weight & Balance software cost can be included in the fee for the entire handling service or listed as an additional system fee. In short, Wizz Air was in need of a cost-effective tool for Weight & Balance control, and, after a careful selection process, Evionica was considered to be the


SOLUTIONS IN PRACTICE: WIZZ AIR

best possible partner. So, the airline decided to implement, Evionica’s Weight & Balance software together with Navitaire DCS Go Now. Not only were internal compliance costs immediately reduced by EUR 30,000 per annum, but also the business analysis showed that using Weight & Balance software from Evionica saved Wizz Air more than EUR 400,000 per annum.

interface of the Evionica system allows Wizz Air to make any change in just a couple of seconds. The new document can be printed out promptly, for example in the flight coordinator’s car, and delivered to the pilot.

Improve Safety

Ground Operations Managers report that the system is very intuitive, needing just 60 seconds to create the load sheet and a few minutes to deliver it to the crew. The Load Controllers and Load Masters are very happy with the software.

Manual load sheets, software complexity, staff changes and, most importantly, human errors, all affect the Weight & Balance process. There are many entities involved in the operation, including the refuelling agent who refuels the aircraft based on the airline’s fuel order.

HOW EVIONICA IMPROVED FLIGHT SAFETY AT WIZZ AIR Safety issue identified by Wizz Air

The Evionica solution

Managing compliance of up to 30 databases.

Centralised database for all users and aircraft.

Incorrectly entered passenger data, e.g., number, gender, breakdown into classes.

Integration with DCS, e.g., Navitaire Go Now, providing all passenger and baggage data without the need to enter it manually.

Take-off fuel is less than Trip fuel.

If this is the case, the system blocks the possibility of generating the load sheet.

Incorrect load distribution.

The system displays indications according to the Load First principle.

Wrong aircraft type or registration number.

Integration with Flight Operations Systems, e.g., AIMS, to automatically assign registration number, aircraft type and scheduled departure.

Corrective action required by a Safety Management System Report.

Continuous implementation of new safety features in the system.

Example: The ground handling agent ‘Welcome Airport Services’, serving Wizz Air in the Evionica system since 2019, has reduced the number of safety reports to zero.

Punctuality

Filling in manual load sheets is exceptionally time-consuming and, in the case of last-minute changes (LMCs), it can result in flight delays. The user-friendly

WHAT GROUND OPERATIONS MANAGERS SAY ABOUT THE EVIONICA WEIGHT & BALANCE SYSTEM

Perfect implementation conducted remotely

The entire implementation process was performed remotely, including training and setup. A total of 63 training sessions were conducted over a month, giving Wizz Air complete flexibility. A low staff training time of just 90 minutes and fully remote examination and certification considerably increased ground operations efficiency.

Ideal Trim / Fuel Efficiency

Fuel consumption is one of the biggest cost-related parameters for any airline. With a centralised system, it is possible to monitor, for example, the ideal trim for a specific route or aircraft and apply corrective actions with a specific ground operations agent.

À la carte data flow

Load sheets can be distributed via email automatically through the system in txt/PDF format or printed directly at the ground operations agent office. In order to ensure a digital and fully automated workflow, Evionica will integrate with Wizz Air’s selected EFB provider. This will enable the load sheet to be distributed directly to the crew in the cockpit of the aircraft. For the load sheet to be sent through ACARS, Evionica can also integrate with a customer’s supplier’s system.

“For Wizz Air, offering flights to more than 170 destinations and managing more than 30 Departure Control Systems (DCS), including Weight & Balance systems, had become a challenge.”

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 55


SOLUTIONS IN PRACTICE: WIZZ AIR

REAL LIFE ESSENTIALS IN FIVE-MINUTE CASE STUDIES

EVIONICA PLANS FOR 2021

Since its beginnings, Evionica has been setting ambitious goals for subsequent years but Aircraft IT: Help us here — how does an Aircraft always guided by the vision of Interface safe and efficient flight operations. Usingterms? Device work in layman’s cutting-edge technology, the company plans to continuously and deliver SG: Essentially, it is a black develop box connected to all solutions to help other companies automate their processes. Therefore, the next step in types of existing aircraft avionics systems, capable developing the business will be to introduce functionalities such as automatic aircraft of sensing and retrieving data generated by avionics loading based on machine learning.

systems, and sending it to the crew for real-time operational benefit. It’s a secure bridge between MACIEJ ZOCHOWSKI traditional avionics and COTS (commercial off-theshelf) EFBs. Manager of Wizz Air based in Katowice; he Maciej is Regional Ground Operations

Caring for the planet

started his aviation career 17 years ago. Beyond supervising a large scale of flights Aircraft IT:projects Whichaiming airlines are using AIDsoperations and EFBs? he is responsible for network wide to improve ground processes. Recently Maciej Departure Control and Weight SG: introduced All airlinesain the world are using EFBs&atBalance some Software for all routes. Ontime level Performance, processes increasing safety — somepaperless more, some less. and They are integrated are Maciej priorities within Wizzwith Air Ground Operation. avionics systems, but, for some time, COTS

Saving fuel and reducing greenhouse gas emissions are the obvious, but not the only advantages of a good Weight & Balance solution. Thanks to fully digitalised weight and balance processes, with Evionica it is possible to forget about loads of paper sheets. The trees and our planet will appreciate it.

MATEUSZ GODUN

Managing NOTAMs

WIZZ AIR WORKING WITH EVIONICA

EFBs have been in the cockpit of many aircraft flying today. Every minute in the air costs an airline money

Mateusz is an aviation-focused entrepreneur, CEO and founder of Evionica, a ensuring pilots&have theand most upTraining to datesoftware. company that providesso innovative Weight Balance Flight information for safe and secure routings and With over 15 years of experience in aviation and software development, he has making is a priority for latest everytechnologies carrier. Weto always been interesteddecision in transforming processes using the work with dozen airlines achieve achieve the highest levels of efficiency and several automation. He holds an to ATPL frozenthis. license, and is an accredited certifying instructor for airline pilots and load controllers.

Wizz Air has been very satisfied with the software and services that Evionica provides. Rod Particularly appreciated thatQA training for 50 stations was Aircraft IT: How have AIDs helped airlines evolve? Tinnion, AISwas and Officer at Bytron Aviation Systems WIZZ AIR accomplished within 30 days and it took less than three months to deploy the SG: EFBs need to be certified to be installed on an sheds light on the dark art of managing NOTAMs Wizz Air is a European ultra low-cost airline with its head office in system across the airline’s entire route network. What is important is the airplane, and we have all the certifications for this. Budapest. The airline serves many cities across Europe, as well as some feedback from ground operations agents all over Wizz Air’s network who report It’s actually a simple system. The paradigm change destinations in North Africa and the Middle East. It currently serves 70 that everything works smoothly, training is fast and effective and Load sheets when there was39.8 integration with avionics: destinations in 44 countries. In occurred 2019 the airline transported million passengers. The Aircraft can be generated IT: What is swiftly. your role at NavAero and title enabled movies, music, gamesfleet and includes contentseveral for airlines, that theof door types from theopened A320 family jets to a unlimited number of within Global Eagle? maritime and land locations. possibilities. Today crew can retrieve aircraft health Simone THE BENEFITS Giordano: President OF WORKING navAero and WITH Vice EVIONICA data in real time, and this is more efficient via EFBs EVIONICA Foundedor in traditional 2014, Evionica providesBringing intelligentreal-time solutions to improve President • Best price Airplane to performance Systems and ratio; Solutions, Global Aircraft IT: What are the airline benefits for using avionics. weather the aviation business. 70 employees situational work out of offices in Vienna Eagle. • Short training time for staff; navAero services? updates or augmenting awareness by to moving deliver a global to more how than 20,000 users • High level of automation, resulting in greater reliabilitySG: and We safety; pride ourselves in helping airlines reduce and Warsaw using maps service has changed pilots fly. through more than 100 successful projects. Software solutions include Flight Training Aircraft • Reduced IT: What CO2 emissions. does the navAero business do? aircraft operating costs, including saving fuel and software, CAMO Management software, Aviation e-Learning plus Weight & Balance SG: navAero works closely with airlines to ensure weight, improving safety and situational awareness, Aircraft IT: How secure is that data? software. aircraft benefits are realized. SUMMARY and is and is reducing crew workload and airline SG: The traditional AID linkage is wired, thus Every Weairline develop, hasproduce different and requirements, certify aircraft standards, cockpit processes maintenance and configurations. costs. In total, our connectivity enables preventing intrusion. However, in recent years INTERACTIVE GIVE US YOUR OPINION interfaces,they However, and all thishave specifically at leastmeans one thing Electronic in common, Flight which seamless is the need aircraft for data transition, and big data retrieval, wireless data transmission became a reality and a CLICK HERE TO POST YOUR COMMENT Bags (EFBs), effective management Aircraft Interface of theirDevices fleet and (AIDs) related andcosts. Byanalysis choosing andthe transfer. right We collaborate with each airline more robust industry-grade standard for wireless INTERACTIVE ancillary airlines partner, avionicscan equipment. ensure that Wethey are part improve of theefficiency larger and to ensure automation they know of flight the maximum possibleSUBSCRIBE benefits HERE data transmission has been put in place. Added CLICK HERE TO READ ALL FUTURE EDITIONS Global Eagle business that provides connectivityoperations. available. layers of security now exist, such as AIRCRAFT IT Operations • MARCH-APRIL 2021 • 56


WHAT’S IN THE MRO ISSUE? CASE STUDY: Realizing the gains from digital processes at Sabena Technics

François Doré, Deputy Director General Strategy and Innovation, Sabena Technics In 2018, Sabena Technics launched a digitization program specifically in Major Airframe activities. With the first A330 fully digital & paperless C-Check performed successfully, these are the value creations, the obstacles, successes and practical experiences from this project.

WHITE PAPER: Smart ideas to improve inventory management

Daniel Stromski, Managing Director, DA Aviation New opportunities address Inventory Technical Management with advanced technologies such as AI, ML and Smart Automation, providing the tools and data to ensure the right spare part is at the right place, in the right time and at the right price.

CLICK HERE TO READ MORE

WHITE PAPER: The runway to recovery

Graham Grose, Vice President and Industry Director, IFS While COVID has put huge pressures on commercial aviation, now is the time to think about a return to service. That, along with long-term changes resulting from the pandemic, will require the adoption of tools that can future proof the business.

WHITE PAPER IT systems adoption Part 1

Allan Bachan, VP, Managing Director, MRO Operations, ICF Airlines and MROs have taken advantage of the COVID break to analyze the performance of maintenance and engineering processes. How can they capitalize on that and what models can they use to optimize processes and technology adoption? A series of three articles. Plus News and Operations Software Directory

AIRCRAFT IT Operations


WHITE PAPER: CLOSED LOOP

Act now to secure the future: Part 1

Michael Bryan, Founding Principal & Managing Director, Closed Loop Consulting, with Marcus Carr, Closed Loop’s Director of Projects and Data Science, and Martin Mitev, airline Captain and Aviation Futurist, share some thoughts on planning out of COVID for a more efficient and resilient future.

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 58


WHITE PAPER: CLOSED LOOP

I

t’s no surprise that everyone in the aviation industry, including its leaders, are focused on what the sector might look like after COVID but so far not much in the way of concrete activity is going on to make things happen. There are many opinions, leaflets and new manuals in circulation but unfortunately, not much real planning or execution in the overabundance of ‘good ideas’ that are not much more than exercises in managing perception. In this article, we consider two possible options for which way the industry might go. In one, the sector looks backwards to its past, where things weren’t actually as rosy as we want to remember them to be, and severe inefficiencies were a handbrake on the industry. The other is to look forward, and for the industry to grasp the opportunities that it has been handed by the pandemic because the rear-view mirror won’t return us to an industry looking the same as it was. This article is intended to challenge thinking and hopefully generate some action and is co-authored by Marcus Carr, Closed Loop’s Director of Projects and Data Science and Captain Martin Mitev, Aviation Futurist well known for his challenging perspective on the aviation industry. Marcus is known to readers for his work with the military and pharmaceutical industries, and our work with customers. Martin is well-known through his regular LinkedIn posts and webinar appearances. Together, we’ll delve into why the industry focuses on 2019 as the bellwether to the industry’s exit from COVID. Is it because 2019 was known to us? Something with which we were comfortable, and which was working for us? It turns out 2019 wasn’t a great year for the industry, and some long-term issues were emerging that had been ignored for a while. The article will include abstractions because abstraction allows everyone to fill in the gaps with their own reality. We’ll propose a framework for something different — working together to design a new vision for the industry. Together, we’ll confront the status quo.

NOVEMBER 2019 AND SINCE

It wasn’t long ago that some of us were worried about the explosive growth of the industry. While most applauded it, it was running into problems (figure 1). It had been for a while, but few had noticed.

“The aviation industry was becoming a victim of its own success. Scarcity was creeping into our lexicon, but not many seemed to understand its looming consequence.”

Figure 1

The aviation industry was becoming a victim of its own success. Scarcity was creeping into our lexicon, but not many seemed to understand its looming consequence. It took the industry 71 years to carry 10 billion passengers but, by the end of 2019, it looked as if the next ten billion would be reached in less than a quarter of that time. 8 billion annual passengers and a near doubling of flights in most markets were being forecast for the early 2030s. But there was an omen in all of that good news: the success required an urgent solution to the ballooning, multi-billion-dollar cost of system delays, the unintended consequences of success. Everyone looked at the growth as something to be celebrated, and new players continue to attempt to get a piece of it, but how did that end up? Others worried about where the industry was going to put all the people and all the airplanes. The ideal solution has been conceptually designed, but it means working together on the outcome, something the industry had tried before in numerous committees that take decades to get their work done, some more successfully than others. Trajectory Based Operations (TBO) (figure 2) will test everybody but not Figure 2 because it’s technologically

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 59


WHITE PAPER: CLOSED LOOP

challenging. Instead, it requires modernization of thinking, co-ordination, sharing information about operations, schedules, flight plans, with everyone. It means integrating every aspect of the passenger journey with the airline operation, and it will mean streamlining every element of the operational landscape — data, process, people and technology. This topic was recently covered in a two-part article in Aircraft IT (issues 9.2 and 9.3 in 2020), in the context of whether the airlines are ready for it. The piece concluded that the gap in capability required to make it work was in the realm of science fiction—but not for the reasons you might think. The article proposed that for the solution to work, we need to break industry and airline silos down and start coordinating and collaborating with partners, suppliers, competitors… everyone, to keep stuff moving as efficiently as possible. Furthermore, we said there’s no choice; things will have to be different. Have a look at the last paragraph in the article and decide for yourself: science fiction? Except that it’s not. Words meant to drive action for a different era, but seemingly just as appropriate now. Here’s why.

“COVID-19 has devastated the Industry” (Just about everybody) “In an ideal world, in times of crisis leaders come together, put aside their differences and work cooperatively to help us overcome the emergency we face.” (Aviation Intelligence Reporter July 2020)

“…a clear lack of leadership in the wider travel industry during coronavirus ” ( Gloria Guevara CEO WTTC in Aviation Intelligence Reporter July 2020)

“…an uncoordinated approach will significantly impede the rate of recovery” ( Eurocontrol, “Aviation Recovery – Importance of a coordinated approach, April 2020 )

“The difference between the two scenarios is significant and highlights that the the development of a common approach is vital… ” (Eurocontrol, “Aviation Recovery – Importance of a coordinated approach, April 2020 )

“As the networks and fleets of airlines around the world shrink, global alliances will become more relevant and important.” oneworld CEO, Rob Gurney.

Figure 3

Have a look at Figure 3. The first quote is a no-brainer: Everybody is saying it, including us; but it’s what everybody is doing about it that needs some examination, particularly when it’s followed by the inference in the second quote. “...in times of crisis leaders come together, put aside their differences and work cooperatively.” How are we going with that? The comments that follow come from aviation industry leaders; what do they say about the industry’s cohesion as we move through the COVID crisis? There’s an abundance of ‘thought bubbles’ from the likes of ICAO and IATA

“…everyone, governments, airlines, States and even global airline bodies are doing their own thing instead of developing that comprehensive and holistic solution we keep reading about.” suggesting what’s needed to steer a course through the lingering pandemic. But it seems that everyone, governments, airlines, States and even global airline bodies are doing their own thing instead of developing that comprehensive and holistic solution we keep reading about. Where is the coordinated approach? Quotes four and five in figure 3 are telling; is anything changing? We keep hearing about what’s needed to facilitate the recovery, but the implementation details remain conspicuously absent. IATA is working hard but seems to have missed the flight on its travel pass with governments and individual airlines developing their own systems. How is that all going to come together, particularly for international travel? Is it just an issue that the industry can’t seem to come together, even in a crisis; is it leadership; or is it more fundamental? Last year, Europe tried to fix COVID travel by itself and Australia, like others, was negotiating travel bubbles, both ostensibly ignoring ICAO’s proclamations about a harmonised re-start. What does a coordinated re-start look like anyway?

MARTIN MITEV: A COORDINATED RE-START

At an online IATA event last year, I was reminded how, more than ever, the industry needs what it is actually good at — communication. The significant business perturbations that COVID has required of us have generally stressed just that — coordinated action through that communication. However, what has bothered me since March 2020 is, what we are going to talk about when the next crisis hits us? Assuming everybody agrees that the industry is indeed cyclical, we should expect to see the next ‘crisis’ eight to twelve years from now. When I look back, I see that after 2010/2011 and the GFC, we did what we had done after 2001 which was, basically, to try to grow as much as we can, as fast as we can and then we ended up in… what looks like the same place. In other words, nothing changed. So that is the place that Michael has been referring to above. In light of that, my question is, in 2029, will it be déjà vu? Will we be sitting around virtual meeting spaces or even real ones with somebody asking, ‘You remember that event we had in 2020, from which the outcome could have been one from a myriad of possibilities, but we ended up in the same place?’

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There are several messages from the past that could help us in our search for the future. “Never let a crisis go to waste.” — Winston Churchill c1940. “In the middle of difficulty lies opportunity.” — Albert Einstein. If so, what are those opportunities for the airline industry amid COVID and beyond? Can the airline sector collectively take advantage of the once-in-a-lifetime event, or will historical fragmentation, silos and irrational market behavior keep it stuck in its present or, worse, back in its past? Let’s examine 2019, where everyone, it seems, wants to be (figure 4).

Net Margin 3.1%

Capital Margin <1%

KEEP UP WITH IT DEVELOPMENTS

Contribution ~30%

2019 down on previous years – a few key stats from IATA Economics

Only USA meeting or exceeding cost of capital. Industry financial improvements driven by US Airlines, Other regions lagging. Yield down 3% on pcp Figure 4

IATA Economics tell us the airline industry made a profit of about $26 billion in 2019. That ‘great’ profit represents a paltry average margin of about three per cent of revenue, globally. For the year, the margin over the cost-of-capital was less than one per cent. Significantly, only 30 per cent of the world’s airlines contributed to these results; the rest, almost three-quarters of the industry, were in various stages of distress; again, according to IATA economics. Our exploding growth has generated massive capacity and delay costs — the costs of scarcity. Yields have declined, profits have sagged the industry has been unable to achieve its cost-of-capital for most of the past two decades. It seems reasonable to ask then, why are we in such a hurry to go back there, and why are we so resistant to changing the model? Marcus and Martin discuss the conundrum. Through parable and simile, Marcus and Martin imply that our industry is often caught in a doom loop of its own making. Although COVID was unleashed upon us through no fault of our own, we wonder if the industry’s collective approach to doing the same thing over and over, but expecting different outcomes, is the best

SUBSCRIBE HERE FOR FREE… IT TAKES A FEW MOMENTS

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 61

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MICHAEL BRYAN

WHY GO BACK TO FAILURE?

Marcus Carr: I think that the analogy is that when you’re lost and don’t know how to get out of a situation, like being lost in the jungle, you tend to just keep following the same path: you have no reason to think that things are going to come out any better by following that path, but humans are optimistic creatures, so we tend to just put trust in the fact that it’s all going to be OK. The problem is that by the time we realise that it’s not OK and we get to the hard part of the jungle, it becomes clear that we should have turned back long ago, or deviated from our course. But we had nothing to tell us to do that and human nature is just to blindly keep plodding on. Our industry is suffering from the same thing: nobody really knows what a change to the industry would look like, or what sorts of things it would produce. So, the tendency is just to try to get back to what we knew, where we were in 2019. It’s the same as following a blind path because we have no idea or become unwilling to see what’s in front of us and backwards always seems simpler. Unfortunately, history would suggest that’s not going to be a very productive approach. Martin Mitev: The current state of things, as I’ve observed for a couple of years, reminds me about the ‘Allegory of the Cave’, which was first penned about four thousand years ago by Plato. It tells of a group of people chained inside a large cave, only able to face the inner wall. A fire burns behind them, throwing shadows from what passes on the wall. As far as the people are concerned, the two-dimensional shadows represent their reality. But even a child would tell you that’s not an accurate representation of the real world. In our context here, Plato’s story illustrates the inward thinking of airlines. Aviation sector thinking tends to fixate on how we’re doing things now as the only way to do them. However, if allowing ourselves to experiment lets us, figuratively, get up and turn around to see that the real world is full of colour and three-dimensional objects. The back wall of the cave, our constant internal reflection is a mirage that limits us. To move on, the industry and its airlines have to consider whether how they are doing stuff is the optimal way of doing it. To use a cliché, we have to challenge our thinking and see whether a different way is possible. COVID has forced the industry to examine its worldview. It’s time to get up, turn around and build the new one. way to rebuild? Or is it time to reexamine the inward focus, look up from the inside wall, turn around and consider a really different path? In the second part of this article, we’ll look to the future and air some creative ideas about how it could be different and better than what we’ve allowed ourselves to accept in the past.

Michael has enjoyed an Aviation Career spanning over 45 years. Recently retired from an A380 Command with a major carrier, he holds a Master of Aviation Management, a business degree in strategic planning and is a certified PRINCE2™ practitioner. He has experience in Airline, Corporate and General Aviation operations including training, system development, project and management positions. Michael’s management experience has included Strategic Planning and operational system development and Project Management across all industry segments. He is the founding Principal and Managing Director of Closed Loop Consulting.

MARCUS CARR

In his twenty years at Allette Systems, Marcus delivered projects dealing with complex data sets covering civilian and military aviation, legislation, mortgage lending, telecommunications, drug and medical data, case law, technology and almost everything in between. Clients include Qantas, the Department of Defence, KBR, Telstra, the Department of Health and Ageing, The Australian Tax Office, LIXI, Butterworth’s, CCH, AusDI and dozens of others. Knowledge of data systems has been fundamental to Marcus’ success in project management. He has been the longtime editor of a set of standards produced by LIXI and adopted by the whole of the lending industry in Australia. He has also spoken at numerous conferences, particularly dealing with the delivery of critical data sets in time-critical projects. Marcus holds the position of Director of Projects within the Closed Loop Group. He is a PRINCE2® Practitioner and a firm believer that project management is a human task, not a software function.

MARTIN MITEV

Martin has worked in the aviation industry since 2010. He has held many titles until today, of which ‘airline pilot’ and ‘aviation futurist’ for the longest. He has helped develop airline IT systems and advised flight operations management, flying planes and researching predictions all the while. His passion for aviation runs much deeper — since he first touched the controls of an aircraft at age six. That motivates his, sometimes contrarian, insights which he freely shares, hopefully for the benefit of all.

CLOSED LOOP

Closed Loop is a global team of aviation professionals supporting industry and airline management, and their people, to deliver strategically crucial, business-driven, financially sustainable and assured transformation outcomes. The business specialises in assisting airlines and other stakeholders to manage and deliver the coming wave of industry change and to integrate that with airline strategic and efficiency program portfolios; providing support, guidance or direction through all levels of the airline — from the Board to the tarmac and into the aircraft. INTERACTIVE GIVE US YOUR OPINION CLICK HERE TO POST YOUR COMMENT INTERACTIVE SUBSCRIBE HERE CLICK HERE TO READ ALL FUTURE EDITIONS

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DIRECTORY

Operations Software Directory Key ‘at-a-glance’ information from the world’s leading Operations software providers. IT is a powerful force but, to leverage its greatest value, it must be harnessed and directed. It must also be able to handle huge and growing data streams that record every aspect in the ways that aircraft fly, how they are readied and the conditions they will meet. This challenge has attracted the best brains and most innovative enterprises to create IT solutions for one of the most demanding working environments, Aircraft Operations. Inevitably, there are many such developers and vendors offering solutions ranging from single function ‘Specialist Point Solutions’ to complete ‘End-to-End’ solutions covering the whole process. Only readers will know the specific requirements of their businesses but we have assembled a directory of the best Operations software providers and listed them alphabetically to make it easier for you to undertake a brief-ish (there are 44 providers and the number continues to grow) survey of the market, preliminary to starting on any specification and selection process. Or you might simply read it to keep up to date with what is available today.

ACFT PERFO

Advanced Flight Systems Sl (AFSYS)

Air Support A/S

W: www.acftperfo.com T: +352 26 12 94 E: info@acftperfo.com

W: afsys.aero/en T: +34 606 339 396 E: info@afsys.aero

Location: Steinfort, Luxembourg

Location: Madrid, Spain

W: www.ppsflightplanning.com W: flightwatch.ppsflightplanning.com T: +45 7533 8889 E: sales@airsupport.dk

Location: Billund, Denmark

KEY BUSINESS/SOFTWARE AREAS • WORLD AIRPORT DATABASE Compatible for ALL TO Performance soft • All A/C Types TO. & LAND. • Performance soft • EFB SOFTWARE SUITE • Operational support in Performance and Operations • EFLS Electronic loading system ground operations ACFTPERFO has acquired a solid experience in the development of electronic flight bags tools and related support since start up in 1999. Our products are in continuous evolution in order to adapt to new regulations or practices in this rapidly changing business. We use our expertise to help customers and our commitment is to find the best solution for any challenge an airline could face. Safety is a major concern of our ACFTPERFO team and our airport database has been developed to be the best on the market. It is maintained up to date using extremely efficient tools which guarantee the highest level of accuracy and follow up.

NAME OF PRODUCT MARKETED • iCOM KEY BUSINESS/SOFTWARE AREAS • Flight Plan • Meteorology (Airports & Maps) • Notam (Filtration and Representation) • Tech.Log/ Safety & Company Reports • Manuals (Viewer and Manager) Afsys an innovative company offering solutions to the aeronautical industry, with wide knowledge and expertise aviation sector. and commercializing iCOM. iCOM creating team are high experienced pilots, computer experts in Business Intelligence and creative designers iCOM is a solution that digitizes, integrates and connects in one platform all the information and process associated with the planning, dispatch and management of the air operation; combines all the process related to air operation, facilitates pilots’ planning and decision-making and provides information to companies to improve efficiency and resource optimization. In other words, iCOM is a solution which enables airlines to optimize resources, save time and costs through digitalization and relationship of all process related to the air operation. Offered digitized information and reliable traceability of process, allows the operator to obtain essential information to improve its procedures and strategic planning by using their own Business Intelligence, leading then to remove printed documentation from the cockpit. Confidentiality, availability and real-time access of information are guaranteed.

CLICK HERE for Product Details CLICK HERE to Request Private Demo

CLICK HERE for Product Details CLICK HERE to Request Private Demo

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 64

NAME OF PRODUCT MARKETED • PPS Flight Planning, CrewBriefing • Ops Control | Flight Watch KEY BUSINESS/SOFTWARE AREAS • Flight Planning • Flight tracking • Crew briefing facilities AIR SUPPORT specializes in the provision of the desktop and cloud-based flight planning software PPS Flight Planning System (PPS) and the integrated CrewBriefing web application and flight tracking. The PPS Flight Planning System (PPS) is one of the leading flight planning systems in the world due to the optimization of operating costs along with its incredible and flexible usability. PPS generates a complete briefing package available directly on CrewBriefing or its accompanying app, providing the crew with online access to company messages, flight log, trip-tailored surface weather data, NOTAMs, wind- and significant weather charts and the high-quality vertical cross-sectional chart. The combined synergy of PPS will ensure that your airline will have the most modern and powerful flight planning system available. PPS offers: • World’s most flexible airline flight planning system • Automated filing, calculation and dispatch of all selected flights • Automated data import from scheduling/crew/maintenance systems • Automated data export to EFB solutions • Automated consideration of company policies and dispatch parameters • Automated high quality flight briefing packages • Low acquisition and running costs offering highest costbenefit ratio in the market • Premium flight tracking via OpsControl

CLICK HERE for Product Details CLICK HERE to Request Private Demo


DIRECTORY

Avionics Support Group W: www.asginc.net T: +1 305-378-9786 E: info@asginc.net

ASQS (Advanced Safety and Quality Solutions) W: www.asqs.net T: +43 1 306 1234 E: sales@asqs.net

Location: Florida, USA

Locations: ASQS GmbH, Vienna, Austria, ASQS Ltd., Bangkok, Thailand

NAME OF PRODUCT MARKETED • Cockpit EFB Mounts, EFB Power Supplies.

NAME OF PRODUCT MARKETED • IQSMS (Integrated Quality and Safety Management System) • Flight Data Monitoring (FDM) Service • The IQSMS Suite consists of a total of 10 modules, varying according to the operator. (Airlines, Business Jets, Helicopter, Airports, MROs...)

KEY BUSINESS/SOFTWARE AREAS • STC Certification • EFB Mounts • EFB Power Supplies • Avionic Products • Avionics Engineerings Avionics Support Group, Inc. (ASG) is a premier Avionics Systems Integration & FAA-PMA approved Aerospace Manufacturing and Avionics Engineering company. ASG’s competitive advantage can provide your company with a Single Source Solution for avionics engineering, manufacturing, aircraft installation technical support, Supplemental Type Certificate (STC’s), video surveillance, SATCOM, and much more. We lead the aerospace industry with our US patented Constant Friction Mount (cfMount™), EFB Integrated Power Supplies, and EFB Cradles. Contact ASG today to learn how ASG’s Single Source Solution can work for your company!

KEY BUSINESS SOFTWARE AREAS • Quality Management Module • Reporting Module • Risk Management Module • Document Distribution Module • Emergency Response Planning Module ASQS (Advanced Safety and Quality Solutions) is a global supplier of highly innovative QMS and SMS software for the aviation industry, supporting more than 200 large and small operators, including airlines, business jet and helicopter operators, groundhandling agents/FBOs, airports and maintenance organizations, in creating a safe and productive work environment. The company specializes in intuitive, integrated, web-based solutions with exceptional customer support. ASQS’s core product IQSMS allows clients to manage operational data 24/7 online and offline with a single integrated tool which significantly simplifies daily tasks. The easy handling of the software creates a positive reporting culture, enables comprehensive quality management and proactive risk management to maximize productivity, reduce operating costs, and optimize internal and external working procedures. IQSMS automates laborious processes like the submission of ECCAIRS or IDX compliant incident reports which, combined with a consolidated, up-to-date regulations database, ensures legal compliance with national and international requirements and standards.

CLICK HERE for Product Details CLICK HERE to Request Private Demo

CLICK HERE for Product Details CLICK HERE to Request Private Demo

AVIOBOOK

AVTECH Sweden

W: www.aviobook.aero T: +32 11 72 10 30 E: info@avio.com

W: www.avtech.aero T: +46 8 544 104 80 E: sales@avtech.aero

Location: Belgium (Hasselt), France (Toulouse), Singapore & Piscattaway

Location: Sweden

NAME OF PRODUCT MARKETED • AvioBook, AvioBook Connect, AvioBook Cabin, AvioBook Tech, AvioBook Base, AvioBook Systems, AvioBook Data, AvioBook Integrations, AvioBook SaaS

NAME OF PRODUCT MARKETED • Aventus NowCastTM - The FMS Optimization • Aventus SIGMA - Severe Weather service • Aventus AIR — Weather Uplink • Consulting Service — ACARS and connection

KEY BUSINESS/SOFTWARE AREAS • EFB software solutions • EFB hardware solutions • Suite of ground & flight application • Navigation DataBase, weather data, ADS-B AvioBook, a Thales Group company, supports airlines as a partner in their digital strategy. AvioBook offers a comprehensive and highly integrated suite of ground and flight applications, systems and solutions that connect all stakeholders and key assets in a safe and secure manner. This, combined with expertise in data and cyber security, gives airlines an edge through greater efficiency and ultimately sustainable, profitable growth. Proven solutions from AvioBook make communication between the cockpit, cabin and back office faster and more efficient than even before. With the integrated and secure AvioBook application suite, pilots, cabin crew, dispatchers and ground staff can be securely connected to each other, making communication more efficient and driving value throughout the operation.

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AIRCRAFT IT Operations • MARCH-APRIL 2021 • 65

KEY BUSINESS/SOFTWARE AREAS • Wind Uplink FMS Optimization • Reduce Fuel burn and CO2 footprint • Severe Weather application AVTECH, specializing in tailored information to the cockpit, offers easy, automated and inexpensive improvements in FMS optimization. The Aventus NowCast™ weather service give pilots access to weather data of the highest available quality, and when the data is fed into the aircraft Flight Management Computer, the actual aircraft trajectory can be optimized, reduce the fuel burn and CO2 footprint. Working directly with Met Office (UK), the Aventus SIGMA service supply the cockpit crew with severe weather information, based on Actual route and time in the FMS. The service brings adequate, timely and correct information on turbulence, icing and other weather phenomena that affect safety and comfort. The SIGMA service sets a new standard on how, when and where your crew gets their information.

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DIRECTORY

The Boeing Company

Bytron Aviation Systems

Comply365

Conduce

W: www.boeing.com/supportandservices T: +1 206-655-2121 E: BoeingSupportandServices@Boeing.com

W: www.bytron.aero T: 01652 688 626 E: info@bytron.aero

W: www.conduce.net T: 0044 333 888 4044 E: info@conduce.net

Location: 65 Offices Worldwide

Location: Kirmington, United Kingdom

W: www.comply365.com T: +1 (877) 366 2365 E: info@comply365.com

NAME OF PRODUCT MARKETED • Business Consulting • EFB Document Browser • Electronic Flight Folder • Fuel Dashboard • Onboard Performance Tool KEY BUSINESS/SOFTWARE AREAS • EFB applications • Fuel Efficiency Solutions • Consulting Boeing is the world’s largest aerospace company and leading manufacturer of commercial jetliners and defense, space and security systems. Boeing Support and Services combines airplane design and manufacturing expertise with unique access to fleet-wide operational data to offer optimization solutions. With these offerings, Boeing addresses the evolving need for integration and optimization of data and information across the aviation ecosystem to empower smart decision-making. The portfolio includes services and solutions for flight operations, maintenance & engineering and procurement organizations to optimize the operational efficiency of airplanes and operations. Boeing has more than 250 customers for its optimization solutions. The portfolio draws on solutions from a family of Boeing companies: AerData, Inventory Locator Services and Jeppesen, serving operators of Boeing and non-Boeing airplanes.

NAME OF PRODUCT MARKETED • skybook aviation cloud KEY BUSINESS/SOFTWARE AREAS • Dispatch Portal • EFB Application • Airfield Watch • Flight Following • Crew Briefing Bytron Aviation Systems has over 35 years of industry experience and understanding driving the development of solutions engineered to make a big impact in the aviation industry. The business specializes in the design and building of fully fledged, reliable, integrated systems that ensure critical data is consistently distributed to the right place, at the right time on the right device, increasing awareness and accountability, improving information capture, reducing costs and streamlining workflows. Above all, improving communication between flight ops and flight deck. skybook is Bytron’s core aviation solution that offers unrivalled flexibility, automation and integration, using the best and most reliable data sources to deliver all vital information across flight ops and dispatch and the flight deck. skybook enables operators and aircrews to work smarter, not harder and the firm’s proven award-winning solutions cover Flight Dispatch, Crew Briefing, Airfield Watch, Flight Tracking plus there is a class leading Electronic Flight Bag application. Contact Bytron today to arrange your introduction and trial.

Location: USA

Location: Nuneaton, UK

NAME OF PRODUCT MARKETED • ProAuthor (XML-Based Authoring Solution) • Electronic Flight Bag (EFB) • Digital Briefing • Document & Communication Manager • Training Solution (LMS Learning Manager)

NAME OF PRODUCT MARKETED • eTechLog8 • eCabinLog8 • eTraining8 • eCentral8

KEY BUSINESS/SOFTWARE AREAS • XML-Based Authoring Solution (ProAuthor) • Electronic Flight Bag (EFB) • Digital Briefing Flight Release • Document Mgmt. and Distribution Platform • Targeted Distribution w/ Compliance Tracking Comply365 delivers secure, cloud-based solutions, focusing on Authoring, EFB and Digital Briefing Solutions, as well as Targeted Distribution of Mobile Manuals.

KEY BUSINESS/SOFTWARE AREAS • Electronic Tech Log • Cabin Log • Document Viewer Conduce specialise in producing mobile applications for the aviation industry, writing native Win8/10 and IOS tablet “Touch” solutions and integrating these with responsive modern connected websites. The current flagship product eTechLog8 enables an airline to eliminate the traditional paper based tech log,cabin log and deferred defect books and is currently in differing stages of contract, trial & acceptance with various airlines. Several NAA’s are also now involved with respect to monitoring these projects, enabling the necessary approval for the eventual roll out of paperless tech log systems with multiple EASA approved airline fleets.

The Authoring Solution, features ProAuthor: the aviation industry’s first and only XML-based solution for authoring, revising and distributing publications. Comply365’s proven Electronic Flight Bag (EFB) solution lets crews access mission-critical information throughout each phase of flight. Digital Briefing helps turn planes faster for more on-time departures with instant feedback to dispatchers when the flight crew accepts a release and signs Fit for Duty. Comply365’s full-featured Document Management and Targeted Distribution Platform boosts productivity by delivering any type of manual or document directly to any mobile device or stationary workstation.

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CLICK HERE for Product Details CLICK HERE to Request Private Demo

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AIRCRAFT IT Operations • MARCH-APRIL 2021 • 66

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DIRECTORY

CrossConsense W: www.crossconsense.com T: +49 69 4035 7600 E: contact@crossconsense.de

dgBirds

W: www.dgbirds.com E: contact@dgbirds.com

eTT Aviation

Evionica

W: www.ettaviation.com T: +1 208-424-9424 E: info@ettaviation.com

W: www.evionica.com T: +48 507 787 737 E: office@evionica.com

Locations: Boise, ID, USA

Locations: Poland (Warsaw), Austria (Vienna)

NAME OF PRODUCT MARKETED • Evionica WB • Evionca FTS

Location: Frankfurt Germany Heusenstamm Germany

Location: Paris, France

NAME OF PRODUCT MARKETED • Aircraft Fleet View • ACSIS • AviationDW

NAME OF PRODUCT MARKETED • EFB as a Service

NAME OF PRODUCT MARKETED • SkedFlex

KEY BUSINESS/SOFTWARE AREAS • Documentation • Mission/Briefing • Mission/Reports

KEY BUSINESS/SOFTWARE AREAS • Flight & Crew Management • Fleet (Movement) Management • Qualification & Training Management • Crew Pay • Line & Preferntial Bidding

KEY BUSINESS/SOFTWARE AREAS • Support and Hosting • Consulting and Data Migration • Business Intelligence solutions • App and dashboard development CrossConsense’s portfolio runs from AMOS Support, BIManagement, Data Migration and Hosting to the products Aircraft Fleet View, ACSIS (tool for predictive maintenance) and AviationDW. AMOS Support: CrossConsense has a long tradition in providing support for AMOS with one single point of contact for 1st and 2nd level; also realizing well-planned and organized data migration projects for airline customers and Reporting and Business Intelligence Analytics for AMOS users. Aircraft Fleet View is a user-friendly Progressive Web App (PWA) that gives an always up-to-date view on an airline’s fleet status. It indicates AOGs, delays and other important information with the right level of detail to be useful but not crowded with information. ACSIS is a powerful software tool developed to assist any airline, operator, MRO facility and OEM to avoid AOGs, delays and turnbacks, improve aircraft utilization, and enhance safety. ACSIS integrates with any MRO / M&E Software for better insights into aircraft health and potential future problems to be dealt with during scheduled maintenance.

dgBirds is a subsidiary of Air France, with many years’ experience designing mobile solutions for professional pilots, and committed to developing software solutions for any mobile business. Team building is extremely important as it is more than putting together a group of people to work; it is about creating a team culture based on common values. Obviously, Agile methods have been at the heart of dgBirds’ developments for many years. Optimizing airline operations represents a major challenge for safety, customer satisfaction and cost-savings. In cockpits, while the evolution of avionics is slow and expensive, new platforms like `tablets’ have fewer constraints and are hosting more and more amazing functions to support pilots’ duties. But solutions in silos are not well integrated. That’s why dgBirds has developed an integrated multi-services software solution. It is flexible to allow users to choose the services they need (Documentation, Mission, Environment, Communication, Training) and configurable to fit the business. High-quality and affordability go well together. Because you are awesome, dgBirds builds awesome solutions.

AviationDW: information visualization made easy: AviationDW is a managed data warehouse, tailor-made for use with your backend system, e.g. AMOS. AviationDW simplifies KPI creation based on MRO System data.

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CLICK HERE for Product Details CLICK HERE to Request Private Demo

SkedFlex is a full-featured, affordable, innovative and expertly supported flight and crew management solution designed to meet your needs and exceed your expectations. With its scalable platform and optional modules, SkedFlex provides air operators the ability to successfully schedule and manage crewmembers, flights, and aircraft in a flexible, efficient, and visual manner. Coupled with its proprietary rules engines, SkedFlex helps ensure regularity compliance under the Code of Federal Regulation parts 117, 121, 125, and 135, for flight, duty, and rest limitations and additional company requirements and rule sets from regularity authorities can be incorporated. Crew and Flight Scheduling are the core components for the visual mastery of complex operations. Crew Pay ensures pay accuracy and accountability, freeing employees and administrators to focus on productivity, not paperwork. Qualification and Training Management automates simulator and classroom scheduling, crewmember training delivery, currency, and qualification tracking. Line and Preferential Bidding provides an airline the option to build lines or trips for crewmember bidding, and allows crewmembers to establish standing bid criteria and further modify their bids as they desire. Entire fleets of aircraft can be scheduled in minutes with Fleet Management while scheduled inspections are displayed visually to optimize aircraft utilization around required inspections.

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AIRCRAFT IT Operations • MARCH-APRIL 2021 • 67

KEY BUSINESS/SOFTWARE AREAS • Weight & Balance Software • Flight Training Software • Computer Based Training Evionica delivers smart software for Weight & Balance, Flight Training and Computer Based Training to Airlines, Airports and Training Organizations. With over 100 clients the business is cooperating with recognized partners like Wizz Air, LOT Polish Airlines, Lufthansa Aviation Training, Abu Dhabi Aviation Training Center and many more. Evionica Weight & Balance Software: The solution allows users to reduce costs and has a very intuitive interface where training requires only 1 hour. Within 60 seconds you are able to produce a load sheet. Flight Training Software: Streamline administrative processes for training. Automate operations and save time with cloudbased software, plus go paperless. Computer Based Training: Pilot Training CBT with content explained in a straightforward way, having a natural lector voice, superior graphics and animation. A dark theme prevents users’ eyes from tiring. Small portions of information make it easier to remember content.

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DIRECTORY

Evoke Systems

Flatirons

Flightkeys

Flygprestanda AB

W: www.evoke-systems.aero T: +44 (0)3456 521 240 E: info@evoke-systems.aero

W: www.flatironssolutions.com T: +1.303.627.6535 E: info@flatironssolutions.com

W: www.flightkeys.com T: +43 6991 777 6959 E: christoph@flightkeys.com

W: www.flygp.se T: +46 40 642 00 10 E: sales@flygp.se

Locations: UK

Locations: Europe, Asia, USA, Middle East

Location: Austria, Vienna

Location: Malmö/Sweden, New Milford, CT/USA

NAME OF PRODUCT MARKETED • EFOS Training Management Suite • EFOS Leave Management Suite • EFOS Flight Management Suite

NAME OF PRODUCT MARKETED • CORENA Suite

NAME OF PRODUCT MARKETED • FLIGHTKEYS 5D • SPACEKEYS - RAIM PRO

NAME OF PRODUCT MARKETED • Guru2 w &w/o Mass & Balance, • Airport Analysis, Drift Down, • Load & Trim, AHM560

KEY BUSINESS/SOFTWARE AREAS • Aviation software solutions • Aviation leave (vacation) management • Aviation Training Management System (TMS) • Flight Management EFOS Training Management Suite: An established and complete Training Management solution available exclusively for the aviation industry, EFOS TMS provides intelligent forms and records, course management and candidate progress tracking along with qualification and role profile monitoring, and supports AQP, ATQP and EBT programmes. Supported by a dedicated iPad application, EFOS TMS is available on web and for mobile and offline use. EFOS Leave Management Suite: A sophisticated leave (vacation) management system, designed specifically for airlines. With highly customisable rules, the EFOS Leave Management Suite suits individual airline requirements and offers a fair, deterministic and transparent way to allocate leave. EFOS LMS can be integrated with airline rostering systems to provide a holistic view of staff availability. EFOS Flight Management Suite: An iPad application for flight journey log information, flight folders, alert event and safety reporting which enables commercial analysis of the associated data to deliver lean airline operating environment. Integrations with other operating systems maximise data efficiency.

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KEY BUSINESS/SOFTWARE AREAS • Content Management System (CMS) • Interactive Electronic Technical Publisher (IETP) • Maintenance & Engineering • Flight Operations • Tablet Solutions & Mobility Flatirons provides consulting, technology, and outsourcing for content lifecycle management (CLM). For more than 20 years, we have served global Fortune 1000 customers in aerospace, automotive, electronics, financial services, government, healthcare, and publishing. Our customer engagements help organizations efficiently deliver the right information, at the right time, to the right people by leveraging structured content and digital media — Turning Content into Knowledge®. The CORENA Suite by Flatirons is the leading content lifecycle management (CLM) solution developed specifically for organizations that rely on mission-critical data to design, manufacture, operate, or maintain complex assets over their product and service lifecycles as well as across multi-echelon business networks. For more than 25 years, the world’s leading airlines, aerospace manufacturers, OEMs, and defense organizations have relied on the CORENA product suite to create, manage, and deliver large volumes of technical information throughout its lifecycle. Today, CORENA customers rely on the CORENA suite to modernize their IT infrastructures, improve customer satisfaction, and maintain their competitive advantage.

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KEY BUSINESS/SOFTWARE AREAS • Flight Planning • 5D Cost Optimization • Data Services (Nav, Weather) • Smart NOTAM Services • Delivery, Integration, 24/7 Support This Vienna service company was founded in April 2015 by a team of high profile aviation experts with very specific knowledge and long-term experience in the field of flight planning and optimization: Their mission is to completely re-write the science of flight management for the 21st century by precisely meeting the emerging requirements of cost-optimized airline operations, trajectory-based operations and the reduction of emissions. Flightkeys’ research takes place in a corporate climate that promotes innovation and a continuous search for excellence. The focus is on user-friendly systems that provide the ultimate level of cost optimization and integrate seamlessly into future airline operations and ATM systems. FLIGHTKEYS 5D - as the only 21st century flight management system - will balance airline network throughput, greenhouse gas emissions and safety in the most cost-efficient way and covers a scope far beyond any solution currently available on the market. By improving communication and collaboration amongst stakeholders in the aviation industry it will lead to a smarter and more productive use of aircraft and airspace. So watch Flightkeys closely, or feel free to invite them to present their new 5D solution.”

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AIRCRAFT IT Operations • MARCH-APRIL 2021 • 68

KEY BUSINESS/SOFTWARE AREAS • Aircraft Performance Services • Performance Engineering • Special Performance Calculations • Engine Failure Procedures Flygprestanda AB, a pioneer in aircraft performance calculations, was founded 1969. For nearly 50 years Flygprestanda has been in the forefront of providing aircraft operators of all kinds with high quality services. Today Flygprestanda is serving around 200 customers worldwide from the head office in Malmö, Sweden and continues to lead innovation in this part of the aviation industry with its well known Airport Analyses and Guru2 application.

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DIRECTORY

Gigsky

Honeywell

International Flight Support

Laminaar Aviation InfoTech

W: www.gigsky.com T: +45 39158025, E: vchand@gigsky.com

W: aerospace.honeywell.com T: +359 2 971 3503 E: info@aviaso.com

W: www.ifs.aero T: +45 33464600 E: sales@ifs.aero

W: www.laminaar.com.sg T: +65 6239 0150 E: contact@laminaar.com.sg

Location: United States of America, Denmark, Canada & India. Danish Office For EFB, Aircraft Sales

Location: Zurich, Switzerland

Location: Copenhagen, Denmark

Location: Singapore, Denver, Bangalore, Mumbai

NAME OF PRODUCT MARKETED • GSM Roaming Data

NAME OF PRODUCT MARKETED • Aviaso/Fuel Efficiency, EU-ETS

NAME OF PRODUCT MARKETED

KEY BUSINESS/SOFTWARE AREAS • Consumer Data Roaming Solutions • Enterprise Data Roaming Solutions • OEM Data Roaming Solutions

KEY BUSINESS/SOFTWARE AREAS • Fuel Efficiency Software • Flight and Operational Efficiency • EU-ETS and Emissions Management • Fuel Efficiency Consulting and Training

NAME OF PRODUCT MARKETED • ARMS®2.5, ARMS®NS, ARMS®on the TAB, InfoPrompt 2.5

GigSky for Enterprise offers end-to-end mobility services to meet your airline connectivity needs. With global coverage across 190+ countries, GigSky provides superior international network coverage through Tier 1 operators at competitive roaming rates. The GigSky Enterprise Portal provides reports and analysis that help intelligently track mobile data across your organization. GigSky Enterprise Portal Admin Users can create custom notifications, manage data policies, and see usage in real-time.

In September 2015, Honeywell acquired Aviaso creating Honeywell Aviaso, an international aviation software company that offers fuel-efficiency and emissions-savings solutions to the airline industry. Fuel consumption can make up as much as 20 to 40 percent of an airline’s operating costs, and even single-digit percent efficiency improvements can save airlines tens of millions of dollars in fuel spending. Honeywell Aviaso’s expertise in data warehousing and analytics provides the most complete and technologically advanced fuel efficiency software solution in the industry today. In addition to fuelefficiency solutions, Honeywell Aviaso also provides software for emissions reporting as well as consulting and training for fuel efficiency and emissions management. Honeywell Aviaso customers include Aer Lingus, Air Baltic, Air Berlin, Air Transat, Belair Airlines, Cargolux Airlines, CityJet, Condor, DFS (German ATC), Lufthansa, Etihad Airways, Europe Airpost, Finnair, Germanwings, KLM Cityhopper, LOT Polish Airlines, Lufthansa Cargo, Monarch Airlines, Thomas Cook Airlines Belgium, Thomas Cook Airlines Scandinavia, Thomas Cook Airlines UK, Widerøe, and others.

CLICK HERE for Product Details CLICK HERE to Request Private Demo

CLICK HERE for Product Details CLICK HERE to Request Private Demo

PFB Paperless Flight Bag solution, PFB Back-Office Platform, PFB Document Management & Library Module, PFB Web Crew Portal & Notification Module, PFB Electronic Flight Planning Module, PFB Voyage/Journey Log Reporting Module (Pre+Post flight), PFB W & B/eLoadsheet Module w/ electronic sign-off, PFB Take-Off Performance ON-line, PFB Take-Off Performance OFF-line, PFB Landing Performance OFF-line, PFB eTechlog Module w/MEL data import/export, PFB eReporting Module, PFB Duty Time Registration Module

KEY BUSINESS/SOFTWARE AREAS • EModular PFB Platform Architecture • Modular PFB GUI Architecture • Seamless integrations with multiple back-end systems • Fully customized set-ups without expensive R & D costs • Designed for simplicity, userfriendliness and effectiveness IFS — International Flight Support is an innovative and experienced supplier of iPad OS and Windows XP/7/8 based EFB Platform solutions aimed exclusively at the aviation industry. The company was founded in 2001 and has a full decade of operational experience providing in-cockpit calculation solutions to airlines, business aircraft operators and military users. The PFB™ Paperless Flight Bag software solution defines a new standard for high quality modular EFB architecture. It was built to achieve complete data integration to any back-end software systems used by the operator while offering a unique degree of customization options that reflects each operator’s preferences.

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AIRCRAFT IT Operations • MARCH-APRIL 2021 • 69

KEY BUSINESS/SOFTWARE AREAS • Network / Commercial Planning with Optimizers • Flight Operations / Fleet Following • Flight Planning & Dispatch • Crew Operations Management with Optimizers • Maintenance, Engineering & Logistics A future-ready and fully integrated software applications suite for the aviation business: airlines, non-scheduled operators, MROs, airport operators, regulators and training facilities, with in-built optimizers, business intelligence (BI) & Data Analytics. Our offerings may either be accessed as a complete suite covering the full spectrum of operations, or as a stand-alone module addressing a specific functional area, e.g., Network Planning, Flight Ops, Crew, Maintenance, Logistics or Safety or Analytics. The suite has a unified database that allows a seamless flow of data and information between operational functions. Our product is highly customizable and designed to adapt to clients’ specific requirements. We do our own implementations, on a turnkey basis, and also provide prompt, reliable and economical technical support in-life.

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DIRECTORY

Logipad DextraData

W: www.logipad.aero T: +49 201 95975 0 E: info@logipad.aero

Lufthansa Industry Solutions

W: www.lufthansa-industry-solutions.com T: +49 40 5070 30000 E: marketing.sales@lhind.dlh.de

Location: Essen, Germany

Location: Germany, Switzerland, USA

NAME OF PRODUCT MARKETED • Logipad

NAME OF PRODUCT MARKETED • DocManage Product Suite, • DocSurf Mobile, EFFOM, DocCreate

KEY BUSINESS/SOFTWARE AREAS • eBriefing / EFF • iPad und Windows EFB Management • Class-I EFB and Class-II EFB • Logipad for Pilots, Cabin and Maintenance Since 2002, Modern.Work has been providing airlines with Logipad, an inhouse-developed Electronic Flight Bag (EFB) solution. Logipad makes flight management simple, fast and smart for pilots, crew and ground members. Due to a Single Sync transaction process and modules like Document Management, eForms and eBriefing / EFF, Logipad reduces paperwork. In 2017, Modern.Work GmbH merged with DextraData GmbH, an IT consulting company and independent software vendor. Together the companies not only offer comprehensive expertise in IT services and EFB, but also implement and develop IT solutions such as Logipad according to customer needs. Furthermore, clients can profit from the companies’ cooperation with important IT and aviation manufacturers (e.g. Microsoft Corporation, Jeppesen Sanderson Inc. and Avialytics GmbH). DextraData’s portfolio includes: Business Consulting, Cloud & Managed Services, IT Service & Enterprise Management, Next Generation Infrastructure, Modern Work / Software Infrastructure and Program & Project Management. The company is located in Gemany.

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KEY BUSINESS/SOFTWARE AREAS • IT Solutions and Process • Consulting for MRO • Electronic Flight Operation Manuals • Airline Job Card Content Management • Predictive Analytics and Maintenance • RFID Lufthansa Industry Solutions is an IT service company for process consulting and system integration. This wholly-owned subsidiary of Lufthansa Group supports its customers with the digital transformation of their company. Its customer base includes both companies within Lufthansa Group as well as more than 150 companies in various other industries. The products EFOM and DocSurf Mobile were developed together with Lufthansa Airlines based on 15 years of common experience and excellence in electronic flight operations manuals and processes to fulfill both current and future requirements. • EFOM — A manufacturer independent Content Management System. Functionally mature and based on 17 years of experience, EFOM makes it possible to fulfill FlightOps requirements, e.g. expandable for new publishing backends; flexible to integrate new documents; open for customized enhancements or to integrate business processes such as Compliance Management. • DocSurf Mobile — A Library Viewer for MRO and FlightsOps documents is available as a native iOS app or Windows application. The revision service allows change lists to be checked and content to be compared with a previous version. Navigation is intuitive and includes a fast and easy search. A user independent management of favorites and notes is provided, keeping this information revision safe and available.

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Lufthansa Systems

NAVBLUE

W: www.LHsystems.com T: +49 69696 90000 E: marketing@lhsystems.com

W: www.navblue.aero T: +33 5 82 84 06 18 E: communications@navblue.aero

an Airbus Company

Location: Germany and in 16 other countries.

Location: Toulouse, France; Waterloo, Canada; and Hersham, UK

NAME OF PRODUCT MARKETED • IT Solutions

NAME OF PRODUCT MARKETED • Electronic Flight Bag applications • Fuel applications • Dispatch & Crew Planning • Airspace & Airport Consulting

KEY BUSINESS/SOFTWARE AREAS • Operations and Commercial Solutions • Flight Deck Solutions • Finance Solutions • In-Flight Entertainment and Mobile Solutions • Professional Services and Consulting The company offers its more than 350 airline customers an extensive range of successful and in many cases marketleading products for the aviation industry. The innovative IT products and services in this portfolio offer customers a wide range of economic benefits while also contributing to improving efficiency and competitiveness. In addition, Lufthansa Systems also supports its customers both within and outside the Lufthansa Group with consulting services and the experience it has gained in projects for airlines of every size and business model.

KEY BUSINESS/SOFTWARE AREAS • Electronic Flight Bag & Documentations • Fuel Solutions • Ops Control Center Solutions • Consulting • Flight Data Analysis NAVBLUE is an aviation services company, dedicated to Flight Operations & Air Traffic Management Solutions, wholly owned by Airbus. Through digital & collaborative innovation, our passionate and customer-focused team develops solutions to enhance the safety and efficiency of air transport. NAVBLUE provides solutions and services for mixed fleets and supports both civil and military environments, on the ground or on board any aircraft. NAVBLUE offers the highest level of expertise in digital cockpit operations, Operations Control Centre (OCC) systems, Flight Ops Engineering, Performance Based Navigation (PBN) and Air Traffic Management (ATM).

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AIRCRAFT IT Operations • MARCH-APRIL 2021 • 70

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DIRECTORY

NVable

OpenAirlines

W: www.nvable.com T: +44 141 280 0050 E: contact@nvable.com

W: www.openairlines.com T: +33 (0)5 31 61 52 18 E: stephane.nitenberg@openairlines.com

Location: UK

Location: France, Asia, USA

NAME OF PRODUCT MARKETED • ConNVerge for Aviation

NAME OF PRODUCT MARKETED • SkyBreathe Fuel Efficiency • Crew Intelligence • OptiFleet • CrewPad

KEY BUSINESS/SOFTWARE AREAS • Electronic Techlog • Electronic Forms (Assessments) • Document Management • Operational Analysis • Station Operational Compliance The concept behind our CoNVerge platform is simple. We believe that businesses should have the flexibility to easily innovate and add new applications to their toolbox, without being stifled by legacy technology or a single technology brand. CoNVerge is all about minimising risk, fuss and capital costs and maximising efficiency. Provided as a service, it combines a hosted environment and web portal with mobile applications and data interfaces to virtually any system. The platform is easily integrated into your existing business systems and brings together the best tools to handle data acquisition and data analysis — all on scalable infrastructure. Best of all, we even take the day-to-day management off your hands. Our CoNVerge platform is blazing a trail in the aviation sector. In a hi-tech industry, where the stakes are even higher, long-standing clients such as British Airways Cityflyer know they can rely on NVable and our custom-designed software to make things simple, safer, more secure and streamlined. We provide airlines with technology solutions that reduce effort, improve processes and produce useful information, with one simple goal — to change things for the better. Bring everything together and do IT better when you bring onboard CoNVerge and NVable.

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KEY BUSINESS/SOFTWARE AREAS • Fuel Efficiency • Crew Efficiency • Fleet Efficiency • EU-ETS Management • Cabin Crew CRM Based in Toulouse, the cradle of aeronautics and space, OpenAirlines was created in 2006 to help airlines optimize their operations. Thanks to a highly qualified and committed team of Fuel Experts, Data Scientists, and IT Specialists, OpenAirlines is today a world leader in the market for flight operations optimization software with a range of complete solutions answering all the key requirements of aviation professionals. Drawing on 8 years of R&D, OpenAirlines has developed SkyBreathe®, an innovative eco-flying solution based on Cloud, Artificial Intelligence, and Big Data to save fuel and reduce airlines’ carbon footprint by up to 5%. Rewarded by many innovation awards and leader in the low-cost market, the software is now used by a very active community of 30+ airlines around the world including Malaysia Airlines, Norwegian, Cebu Pacific, flydubai and Atlas Air… Now composed of 40 fuel experts with offices in Miami and Hong Kong, OpenAirlines continues its growth and begins in 2018 the development of a new module, called SkyBreathe® OnBoard, designed to be embedded in the cockpit to give recommendations to pilots in real time.

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WHAT’S IN THE MRO ISSUE? CASE STUDY: Realizing the gains from digital processes at Sabena Technics

In 2018, Sabena Technics launched a digitization program specifically in Major Airframe activities. With the first A330 fully digital & paperless C-Check performed successfully, these are the value creations, the obstacles, successes and practical experiences from this project.

WHITE PAPER: Smart ideas to improve inventory management

New opportunities address Inventory Technical Management with advanced technologies such as AI, ML and Smart Automation, providing the tools and data to ensure the right spare part is at the right place, in the right time and at the right price.

Click here to read

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 71

WHITE PAPER: The runway to recovery

While COVID has put huge pressures on commercial aviation, now is the time to think about a return to service. That, along with long-term changes resulting from the pandemic, will require the adoption of tools that can future proof the business.

WHITE PAPER IT systems adoption Part 1

Airlines and MROs have taken advantage of the COVID break to analyze the performance of maintenance and engineering processes. How can they capitalize on that and what models can they use to optimize processes and technology adoption? A series of three articles.

AIRCRAFT IT MRO


DIRECTORY

PACE — a TXT company

Pivot

The SA Group

Safety Line

W: www.pace.de T: +4930293620 E: paceinfo@txtgroup.com

W: www.pivotcase.com T: +1 281-895-0128 E: mike@flyboys.com

W: www.scanav.com T: +45 7950 8000 E: sa@scanav.com

W: www.safety-line.fr T: +33 (0)1.55.43.75.71 E: contact@safety-line.fr

Location: Germany, France, USA

Location: Houston, Texas

NAME OF PRODUCT MARKETED • Pacelab Flight Profile Optimizer • Pacelab CI OPS

NAME OF PRODUCT MARKETED • PIVOT mounting solutions

KEY BUSINESS/SOFTWARE AREAS • Flight Profile Optimization • Cost Index Operations • Fuel Efficiency • Operational Efficiency • EFB Library Viewer Working with many of the leading OEMs, engine manufacturers and airlines for more than two decades has enabled us to develop a range of innovative products that directly respond to the challenges of the international aviation community. We closely collaborate with performance and cabin engineers, senior training captains, fuel conservation and operational efficiency managers, EFB teams and consultants to deliver hands-on support for strategic and operational tasks.

KEY BUSINESS/SOFTWARE AREAS • Mounts for EFB • Mounting plate • LTRM - Long Term Removable Mounts PIVOT is a worldwide provider of EFB-related products, which are anchored by the patented and iconic universal PIVOT mounting plate. EFB devices housed in protective PIVOT cases connect directly to the PIVOT mounts. Featuring unequaled pilot EFB functionality while also retaining full corporate IT flexibility, PIVOT is deployed to over 100 airlines including Delta, United, Southwest, Cathay Pacific, Singapore and ANA. PIVOT revolutionized the process of EFB deployments and effectively removed the need for cradles driven by changing form factors, saving customers millions in equipment, labor, and deployment time. PIVOT mounting solutions include a unique, new class of mounts referred to as LTRM’s or Long Term Removable Mounts. LTRM solutions provide the integrated style, security and function of an installed mount at a fraction of the cost with virtually instantaneous deployment.

Locations: Denmark, Sweden, Norway, Czech Republic, Greece, Bahrain, CIS, India and Malaysia

Location: Paris, France

NAME OF PRODUCT MARKETED • Scandinavian Avionics’ Tablet Based EFB Solution

NAME OF PRODUCT MARKETED • SafetyCube, OptiClimb, • FlightScanner, AirsideWatch

KEY BUSINESS/SOFTWARE AREAS • Electronic Flight Bag Solutions • Avionics Certification • Avionics Installation • Avionics Maintenance, Repair & Overhaul • Avionics Training

KEY BUSINESS/SOFTWARE AREAS • Safety Management System (SMS) • Fuel Efficiency • Fuel Management Systems • Flight Data Monitoring (FDM) • Ground Operations

Scandinavian Avionics offers a state-of-the-art, future-proof, tablet based Class 2 EFB solution, which provides the functionality to meet today’s operational requirements of airlines and aircraft operators and in addition is simple to upgrade in the future to meet coming requirements.

Safety Line is an innovative digital technology company, specialized in data management software solutions for aviation. With a team of highly experienced Aviation Industry and Safety experts (including former BEA investigators), Data Scientists and IT specialist, Safety Line is in a position to propose an extensive range of products able to match the world’s issues challenges in air transport.

The concept consists of two ruggedized 10.1” Panasonic tablets installed in the cockpit combined with a data integration center and a communication unit installed in the avionics compartment. The data integration center is used for power, aircraft interface and server capability and the communication unit enables and controls the data communication between the EFB system and the airline’s ground infrastructure. The SA Group provides complete turn-key avionics solutions for civil and military aircraft.

OptiClimb is based on Machine Learning combined with Optimization and aims at reducing the fuel consumption through the use of flight data. After 2 years of R&D, it was applied to a fleet of Boeing 737 at Transavia France and demonstrated that 10% of the fuel used during climb ended up in $40 savings per flight. Yearly, it means that for one aircraft the savings can reach $80’000. With 25 aircraft in its fleet, Transavia can save $ 2 M per year. It is a very promising offer for any airline. SafetyCube is an integrated risk and compliance management software that provides airlines with a ready-to-use solution for new IR-OPS requirements. FlightScanner allows you to automatically identify the factors which explain hazardous situations based on all flights data. AirsideWatch determines the runway condition without interfering with operations at a time when airport safety and capacity issues have become increasingly complex to manage.

CLICK HERE for Product Details CLICK HERE to Request Private Demo

CLICK HERE for Product Details CLICK HERE to Request Private Demo

CLICK HERE for Product Details CLICK HERE to Request Private Demo

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 72

CLICK HERE for Product Details CLICK HERE to Request Private Demo


DIRECTORY

AIRCRAFT IT SITA FOR AIRCRAFT

Simpfly

Smart4Aviation

W: www.simpfly.aero T: +1 303 800 6506 E: hello@simpfly.aero

W: www.smart4aviation.aero T: +31 20 654 1824 E: info@smart4aviation.aero

Location: Fully remote, global operation

Location: Netherlands, Poland, Canada, USA

NAME OF PRODUCT MARKETED • AIRCOM applications and services, Datalink, EFB solutions, CrewTab • eWAS Pilot • OptiClimb • OptiDirect • Opti Level • OptiSpeed

NAME OF PRODUCT MARKETED • EFB Omni™ Solution

NAME OF PRODUCT MARKETED • Smart LOAD, Smart COMM, Smart BRIEF • Smart VIEW+, Smart OPERATIONS MANAGER

KEY BUSINESS/SOFTWARE AREAS • AIRCOM applications: FlightTracker, FlightMessenger • Cockpit Applications and Services • AIRCOM ACARS Services • AIRCOM Datalink Applications • AIRCOM Information Services

Simpfly was born from the eagerness to help startup airlines and small operators to implement and manage EFB in a simple and cost-efficient way.

W: www.sita.aero/aircraft E: media.relations_aircraft@sita.aero Location: Switzerland. Regional Offices in: USA, UAE, UK, Canada, France, Brazil and Singapore.

SITA For Aircraft represents the aircraft arm of SITA. SITA is the IT provider for the air transport industry, delivering solutions for airlines, airports, aircraft and governments. Today, SITA drives operational efficiencies at more than 1,000 airports. SITA’s technology provides solutions that help more than 40 governments strike the balance of secure borders and seamless travel, while delivering the promise of the connected aircraft to more than 400 airlines on 17,000 aircraft globally. SITA is powering a digital shift to make air travel more connected, seamless, efficient, safe and sustainable. Its communications network connects every corner of the globe and handles vast volumes of data every second.

KEY BUSINESS/SOFTWARE AREAS • EFB setup and management • Flight Ops Engineering support • Aircraft Performance studies • Escape Routes design • Airport Briefs

The EFB Omni™ is the all-in-one solution designed with that in mind: Simpfly streamlines Flight Operations processes by implementing EFBs in the client’s fleet and managing them on the client’s behalf thereupon, including all IT and Flight Operations Engineering related activities: Aircraft Performance, Weight & Balance, Flight Operations documentation and other EFB-related tasks. An airline’s daily operations become EFB-driven with confidence as the Simpfly team of engineers takes care of all back-office tasks needed to assure that the airline’s pilots have access to up-to-date data for a safe and compliant operation. All that backed by a strong know-how of the aviation industry for a total hassle free setup and, the best of all, without hurting your pocket. Simpfly says: You fly. We take care of the rest.

SITA is 100% owned by the air transport industry, with a presence in 200 countries and territories and a customer service team of more than 2,000 people around the world.

Ready to get on-board or need more info? Contact Simpfly for a dedicated webinar.

In 2018, SITA had consolidated revenues of US$1.7 billion.

Also check also their website for other specialized services such as Escape Routes and Airport Briefs.

CLICK HERE for Product Details CLICK HERE to Request Private Demo

CLICK HERE for Product Details CLICK HERE to Request Private Demo

KEY BUSINESS/SOFTWARE AREAS • Weight and Balance • Communication and Alerting • Pilot and Cabin Crew Briefing • Flight Planning and Tracking • Fleet Management Smart4Aviation is one of the fastest growing companies in aviation operations, founded to provide web and mobile based products and services designed to optimize, simplify and improve airline operations. Our company is committed to delivery of the highest quality, most innovative and costeffective, state-of-the-art solutions to support all of your current and future operational business needs. Our products effectively manage all operational business units, such as Operations Control Management, Load Planning and Weight & Balance, Communications (all Operational and Corporate branches), Flight Planning, NOTAM Management, Flight Dispatch, Flight and Cabin Crew Briefing, Weather, Flight Tracking and Aircraft Performance. Our web based and mobile solutions with an exceptional support are recognized within the industry as being some of the most dependable and innovative in the market. All of our current customers such as Air Canada, Delta Air Lines, Air France, Emirates, Air New Zealand, Qantas, easyJet, Thomas Cook, Thomson Airways, flydubai, Alaska Airlines, Horizon Air, Martinair and Air Austral have all benefitted from implementing Smart4Aviation solutions.

Operations

Webinars eJournals Software Conferences News Advisory Unit Want to be involved? Simply email scott.leslie@aircraftIT.com for more information

Smart4Aviation’s web and mobile-based solutions have been acknowledged as the “Smart Choice” within the industry by a number of international and domestic air carriers.

CLICK HERE for Product Details CLICK HERE to Request Private Demo

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 73

www.aircraftIT.com


DIRECTORY

StorkJet

TrustFlight

Ultramain

Viasat

W: www.storkjet.com T: +48 600 800 528 E: info@storkjet.com

W: www.trustflight.io T: 44 (0) 330 229 0219 E: info@trustflight.io

W: www.ultramain.com T: +1.505.828.9000 E: sales@ultramain.com

W: www.viasat.com/airlines T: +353 1611 4625 E: hello.ireland@viasat.com

Location: Poland

Location: Leamington Spa, UK; Edinburgh, UK; Luton, UK; St Helier, Jersey

Location: Albuquerque, New Mexico, USA

Location: Ireland, USA, India, Australia, Switzerland, UK, China

NAME OF PRODUCT MARKETED • fuelPro • advancedAPM

NAME OF PRODUCT MARKETED • Tech Log, Task Cards • Digital Logbook • CAMO (service) • Aircraft Registry (service)

NAME OF PRODUCT MARKETED • ULTRAMAIN® v9™ M&E / MRO • ULTRAMAIN Mobile Mechanic™ • ULTRAMAIN Mobile Inventory™ • ULTRAMAIN ELB™ • ULTRAMAIN M&E / MRO: 31 modules including: Configuration Management; Line/Base Mx Planning; Line/ Base Mx Scheduling; GATe; Quality Assurance; Asset Management

NAME OF PRODUCT MARKETED • AeroDocs Airline Document Management System • Viasat Wireless IFE • Viasat In-flight Internet • Viasat EFB • Viasat Connected Aircraft Platform

KEY BUSINESS/SOFTWARE AREAS • Fuel efficiency • Aircraft performance monitoring • Diagnosis of performance problems • Aircraft/engine benchmarking Aircraft Performance & Fuel Efficiency — Our Passion, Your Savings: We analyze airlines’ flight data to provide the most precise aircraft performance and optimize fuel consumption. advancedAPM: The performance of each aircraft changes over time. If not tracked precisely, planning an accurate amount of fuel as well as executing flights at optimum speed and altitude is a challenge and may easily lead to loss of fuel efficiency. Storkjet advancedAPM is a fully automated, most precise Aircraft Performance Monitoring platform which allows the maximizing of fuel efficiency in these areas.

KEY BUSINESS/SOFTWARE AREAS • Aircraft log books • Aircraft maintenance task cards • Digital and paperless working • CAMO support • Aircraft Registry support From inception, TrustFlight has been ingrained in the aviation industry. Founded by two commercial pilots with a proven track record at the intersection of technology and business, the business has grown considerably and with stability, having recently celebrated the opening of a fourth office. Throughout, TrustFlight gained an incredible team with backgrounds spanning different areas of aviation and technology, ensuring a solid presence in the industry. Now offering a range of products and services within the sector, TrustFlight helps to remove costly paperwork and associated errors, preserve aircraft value, and increase efficiency and safety in aircraft operations. Five values shape TrustFlight’s culture, guide the business’s work and the way it grows. Integrity Transparent and open: offering trust to partners and assuming it from them. Responsibility Owning the work they do and taking responsibilty for it: striving to make it the best possible. Leadership Leading from within: providing support for the team to do incredible work and drive the industry forwards. Innovation Products are crafted for the future needs of the industry, going beyond what exists in the market. Excellence Every one of TrustFlight’s values contributes towards the excellence in their products.

CLICK HERE for Product Details CLICK HERE to Request Private Demo

CLICK HERE for Product Details CLICK HERE to Request Private Demo

KEY BUSINESS/SOFTWARE AREAS • Maintenance & Engineering • MRO • Military Maintenance • Maintenance Planning & Scheduling • Paperless Customer Care on Mobile Devices • Electronic Technical Logbook Ultramain Systems, Inc. develops M&E / MRO and ELB software for the aviation industry and is the only aviation software provider with customers running full, end-to-end paperless operations from the cockpit to the ground. ULTRAMAIN v9, featuring Mobile Mechanic and Mobile Inventory enables real-time paperless data collection for the full maintenance and inventory process. Combine ULTRAMAIN v9 with ULTRAMAIN ELB, the easy-to-use electronic logbook, and the entire maintenance process becomes paperless. Contact us to learn what you need to equip your organization with customer mobile devices and see why elite aviation customers around the world are choosing ULTRAMAIN to reduce costs and increase aircraft up time.

CLICK HERE for Product Details CLICK HERE to Request Private Demo

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 74

Multiple modules available, deployed to meet airline’s specific needs.

KEY BUSINESS/SOFTWARE AREAS • Connected Aircraft Platform • AeroDocs Document Management System • Modular EFB • Wireless IFE • In-flight Internet/Connectivity A connected aircraft platform with document control, pilot EFB, wireless IFE, and in-flight internet products and services plus a software platform and mobile apps for aircraft and flight-related data; the right information to pilots, flight ops and passengers. AeroDocs document management is easy-touse in operations of all sizes, globally. It is enterprise-grade, scalable and the only end-to-end system managing the entire document lifecycle while supporting compliance. AeroDocs is modular, with complete control over editing, distribution and viewing of documents on the ground and in the cockpit. Document control for Flight ops and EFB admins. Customised reporting supports safety and compliance managers, while controlling risk. AeroDocs is designed to transform your airline’s approach to document management, and support strategic business goals.

CLICK HERE for Product Details CLICK HERE to Request Private Demo


DIRECTORY

Vistair Systems

Weathernews

Web Manuals International

Yonder

W: www.vistair.com T: 01454 550663 E: info@vistair.com

W: global.weathernews.com T: 00 45 392 78720 E: skysales_eu@wni.com

W: www.webmanuals.aero T: +46 (0)40 694 10 40 E: info@webmanuals.aero

W: www.yonder.info T: +41 43 215 27 94 E: contact@yonder.info

Location: United Kingdom

Location: Tokyo, Oklahoma, Copenhagen, London Moscow, New York, Paris, Athens, Sao Poulo, New Delhi, Kathmandu, Yangon, Bangkok, Singapore, Jakarta, Hanoi, Hong Kong, Manila, Taipei, Shanghai, Seoul

Location: Sweden, USA

Location: Zurich, Switzerland

NAME OF PRODUCT MARKETED • DocuNet, CrewNet, SafetyNet, QualityNet, RiskNet

NAME OF PRODUCT MARKETED • Go or No-Go Decision Support • Personal weather briefings • En-Route Weather Forecast • Foster Flight Watch • Foster EFB • Flight Operations Control Support • Airspace Critical Operations Support

NAME OF PRODUCT MARKETED • Web Manuals

NAME OF PRODUCT MARKETED • Yonder Mind

KEY BUSINESS/SOFTWARE AREAS • Monitoring • Authoring • Editing • Publishing • Distribution

KEY BUSINESS/SOFTWARE AREAS • Content Management System • Workflow-based Content Distribution • Compliance Tracking • Content-based Learning

KEY BUSINESS/SOFTWARE AREAS • Airlines weather support • Daily weather forecast • Weather IT solutions

Web Manuals International AB has developed knowledgemanagement solutions for the aviation industry since 2008, with the headquarters in Malmö, Sweden and an office in San Diego, California. Web Manuals is a tool for digitizing manuals to simplify authoring and distribution of company manuals for the aviation industry.

KEY BUSINESS/SOFTWARE AREAS • Aviation Document Management Solution • Aviation Safety Management Software • Aviation Quality Management Solution • Crew Notices and Bulletins Software Vistair provides document, safety and quality management technology solutions to support the delivery of improved safety, compliance, and operational efficiency that results in significant commercial savings to airline organisations. Combining technology, development expertise and service delivery, Vistair’s solutions provide both airlines and ground operations with an approach that helps demonstrate a clear link between increased reporting and a change in procedures and behaviours, to drive a safer organisation. Document Management: DocuNet™ is a powerful document management and distribution solution, capable of delivering a complete operational library of all mission-critical content across all platforms,and fleets. It provides a process for airlines to control the intellectual content of manuals, with Vistair handling processes relating to data, publication and delivery, enabling airlines to focus on core business operations. Safety/Quality Management: SafetyNet™ is an aviation reporting system and investigation solution that drives real change in the management of safety-related occurrences. It is currently deployed by a number of global airlines including Delta and also counts the military among its user base. Complementing this is RiskNet™ an advanced, change and aviation risk management solution that provides hazard identification. Integrating with both, QualityNet™ is a comprehensive aviation compliance software that enables Quality Managers to manage audit schedules, checklists and non-compliances through an intuitive interface.

CLICK HERE for Product Details CLICK HERE to Request Private Demo

Weathernews Inc. is a private weather company operating worldwide within 44 different industries, collecting weather data from various sources as well as using their own proprietary infrastructure. They use their proprietary infrastructure to provide support where there is no or scarce weather information. Weathernews supports flight dispatchers, operations members and pilots with a wide range of services during all phases of the flight, from planning, en-route and landing. The business serves customers in Star Alliance, SkyTeam, oneworld and Value Alliance, with support for more than 350 airports, Weathernews’ risk communicators are available to assist users in any weather-related needs. Weathernews has more than 30 years experience supporting and servicing airlines, and strives to learn each airline’s weather-related needs and challenges to fully support and ensure safety, efficiency and contribute to sustainability. Weathernews’ services are easily accessible through web links, and were developed with the focus of user friendliness and clear user interface.

CLICK HERE for Product Details CLICK HERE to Request Private Demo

Web Manuals is available as a Software-as-a-Service subscription, with minimal training and configuration required to get started. The service includes support, hosting, availability monitoring, maintenance, and at least two system upgrades per year.

Stay in control of your content and bring reliable, rolespecific information to frontline employees — with one fully customizable content management solution. Yonder Mind is an easy-to-use content management solution designed specifically for controlled information like operation manuals, guidelines, rules, or regulations. Our unique approach allows users to work with dynamic content instead of static documents. Dynamic content will display the right information at the right time, depending on the user profile and on the context of use. A powerful search function further improves end-user satisfaction.

In short, our clients save time and money in editing, publishing and distributing their operational manuals while being able to publish new revisions as often as needed and gain a full control of their documentation and communication systems.

Yonder Mind brings operational documentation and manufacturer manuals together in one solution. Pilots work with the easy to use YM Offline App and enjoy role-specific revision updates instead of having to go through hundreds of revised pages. Editors create and enhance content in the YM Editor while revisions become manageable again thanks to the fully integrated YM Workflow. Company guides (e.g. Winter Ops Guide) can be created without having to worry about duplicates anymore since information is only contained once in Yonder Mind. And never miss a change in regulation again thanks to our IQSMS Connector.

The Web Manuals Compliance Libraries enable compliance automation by allowing controlled real-time compliance monitoring of company procedures linked to Implementing Rules and Acceptable Means of Compliance in the EASA and FAA regulations, as well as a number of aviation standards such as IOSA, IS-BAO and ARGUS.

We have over 15 years of experience with electronic documentation in aviation that we can leverage to our customers’ benefit. Our team has a diverse background ranging from a former EFB administrator for a large international airline to a long-haul captain knowing, from his own experience, what crews need.

We set the standard for digitizing manuals for the aviation industry by providing an easy-to-use solution enabling endto-end control, compliance, agility and cost-efficiency.

CLICK HERE for Product Details CLICK HERE to Request Private Demo

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 75

CLICK HERE for Product Details CLICK HERE to Request Private Demo


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