INNOVATIONS IN
East Africa Innovator Profiles
HEALTHCARE
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access.mobile Product/Technology | For-profit
UGANDA, KENYA, TANZANIA, NIGERIA, GHANA
Technology solutions in emerging markets are often hard to navigate and fail to engage patients. Health providers need affordable mobile and cloud-based technologies that combine basic practice management with patient engagement in a user-friendly manner, making it easy for large hospitals and small clinics alike to connect with patients.
The Need
access.mobileâs core product, amHealth, is an outpatient practice management and patient engagement technology platform that facilitates digitizing patient information into a patient record that is relevant and easy to navigate. It automates communication with patients via SMS, email, and smartphone notifications, and connects patients and doctors through mobile applications. Hospitals and clinics pay an annual licensing fee to access amHealth which increases efficiency and patient engagement and leads to greater patient retention and â ultimately -- increased revenue for clinics and hospitals. access.mobile continually incorporates user feedback to refine and enhance their product and recently adopted security protocols that are aligned with U.S. and global standards. amHealth is being used in large internationally certified hospitals and smaller specialty clinics alike to organize practices, save staff time, and improve patient care before, during, and after visits.
The Innovation
The Impact
Afya Research Africa Care delivery | Non-profit
KENYA
access.mobileâs product is currently used to engage hundreds of thousands of patients with a range of leading hospitals, health networks and specialist clinics on the platform
Communities in rural and informal urban settlements in Kenya face significant barriers to accessing healthcare. Health providers and services are often located far from where people live and the available care can vary widely in quality because of a lack of health system capacity to monitor and assess provider quality.
The Need
ARAâs M-Afya Kiosk Project provides quality primary care health services to underserved populations through easily accessible health kiosks developed in collaboration with local communities. Located within walking distance of target communities, the kiosks offer health supplies diagnosis and treatment services from community health workers at a subsidized cost-through a model that incorporates co-ownership with community members. ARAâs health information management system allows tracking of quality-related metrics at each kiosk, such as services provided and patient outcomes.
The Innovation
Started in late 2013, ARAâs community health kiosks have served more than 6,000 clients across Kenya through nine MAfya kiosks. ARA plans to increase their impact through telemedicine services and adding higher-level care providers to their network.
The Impact
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