African Legacy News | June 2025 | Visionaries Driving Africa’s Industrial & Retail Evolution

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EDITORInsights

Africa Rising, Blueprints of a Bold Africa

Across the continent, businesses are not only rising, they’re redefining what it means to be African, innovative, and future-ready. In this June 2025 edition of African Legacy News, we spotlight pioneering companies that are quietly but powerfully shaping Africa’s economic destiny: Trotech Tanks & Vessels, Ntiyiso Consulting Group, and Woolworths Holdings Limited. Their stories reflect a greater truth, the most powerful business strategies today are those rooted in local relevance, global alignment, and resilient leadership.

Engineering is often seen as a technical field. But at Trotech, it’s also personal. Celebrating over three decades of innovation, Trotech Tanks & Vessels has solidified its status as a key player in Africa’s energy infrastructure. Under Managing Director Lukas Brink’s forward-thinking leadership, the company has embraced methods like tank jacking, an innovation that enhances safety and operational efficiency

In a sector dominated by global firms, Ntiyiso Consulting Group has crafted a uniquely African narrative. With a name meaning “truth” in Xitsonga, the firm’s ethos is clear, deliver evidence-based, contextually relevant solutions. For 20 years, CEO Alex Mabunda has led the group with a quiet confidence that prioritises results over rhetoric.

The South African retail giant isn’t just selling goods, it’s selling trust. In an era of increasing scrutiny over environmental and social impact, Woolworths Holdings Limited (WHL) has doubled down on its sustainability ambitions. Through its “Good Business Journey” initiative and supply chain transparency projects like its seafood tracing with Sourcemap, WHL is answering the question: Can business be both good and profitable?

These companies are not anomalies, they are a reflection of Africa’s evolving business landscape. While their industries differ, their missions align, to build responsibly, lead consciously, and grow inclusively. As readers and future leaders, we must ask; What can we learn from them? How can we replicate their courage, commitment, and communityfocused strategies in our own work?

Michele van der Walt
Head of Editorial | African Legacy News

Trotech Tanks & Vessels

The Tank Titans of Africa, Trotech’s Strategy for Dominating the Petrochemical Sector

Ntiyiso Consulting Group

The Bold Philosophy That Put Ntiyiso Consulting Group Steps Ahead

Sierra Rutile Limited

Behind the Gates of Africa’s Most Advanced Rutile Mine, Sierra Rutile Limited

Woolworths

The Untold Secrets of Woolworths' Decade of Dominance

CADCON Steel Construction and Engineering

How CADCON Quietly Took Over Africa’s Steel Construction Sector 36 Segen

The Future of Power. Segen’s Game-Changing Vision Could Rewrite the Rules

The Bold Expansion Strategy Behind Providence Hotels’ Global Growth

TROTECH TANKS & VESSELS

THETANKTITANSOF AFRICA,TROTECH’S STRATEGYFOR DOMINATINGTHE PETROCHEMICAL SECTOR

Engineering Africa’s future, one tank at a time. In the dynamic landscape of Africa's industrial sector, few companies have demonstrated the resilience, innovation, and impact that Trotech Tanks & Vessels has achieved over the past three decades.

INDUSTRY FOCUS: Engineering & Construction

engineering, drafting, quality control,

entity within the group, Trotech benefits from enhanced efficiencies and value delivery to clients, while continuing to uphold its legacy of excellence

PIONEERING INNOVATIONS

Trotech's commitment to innovation is exemplified by its adoption of the Tank Jacking construction method This technique involves building tanks at ground level and incrementally jacking them to their final height, significantly enhancing safety and efficiency By minimising the need for scaffolding and From its humble beginnings in 1993, Trotech has evolved into a leading force in the design, procurement, and construction of bulk storage tanks, playing a pivotal role in the continent's petrochemical and energy infrastructure development

A LEGACY OF EXCELLENCE

Celebrating over 30 years in operation, Trotech's journey is marked by a commitment to quality and innovation The company's expertise encompasses

construction timelines The integration of Magnetic Flux Leakage (MFL) scanning for non-destructive examination of tank floors further

underscores the company's dedication to leveraging cutting-edge technologies in its operations

LANDMARK PROJECTS & PARTNERSHIPS

Trotech's portfolio boasts several high-profile projects that underscore its industry leadership Notably, the company constructed 10 new tanks with a combined capacity of 162,000 cubic meters at the Vopak Terminal in Durban, KwaZulu-Natal This project not only expanded Vopak's storage capabilities but also reinforced Trotech's reputation for delivering large-scale projects with precision and reliability .

In collaboration with Bidvest Tank Terminals (BTT), Trotech completed the simultaneous construction of 18 bulk storage tanks at BTT's Richards Bay facility This ambitious project, executed between August 2023 and May 2024, demonstrated Trotech's capacity to manage complex, largescale endeavors efficiently

Chairman, Ralph Wilson with over 40 years of experience in bulk tank construction, has been instrumental

developing the company's capabilities and expanding its presence He highlighted Trotech's achievement in constructing 18 bulk storage tanks for Bidvest Tank Terminals (BTT) in Richards Bay:

Notably, this was the first time that we were tasked with building 18 bulk storage tanks simultaneously. Achieving this impressive feat again showcases our commitment to always meeting client’s expectations and finding the best way to do so.

Furthermore, Trotech has maintained a longstanding partnership with Astron Energy, serving as its preferred tankage refurbishment contractor for over a decade

This relationship, recently extended for an additional three years, highlights the trust and confidence major industry players place in Trotech's capabilities

EXPANDING HORIZONS & LEADERSHIP INSIGHTS

Trotech's recent ventures include a significant project in Botswana, where the company is constructing four geodesic-dome tanks, each 30 meters in diameter and 23 5 meters in height, to store hydrocarbon products Two of these tanks feature internal floating blankets to minimise vapor space and reduce evaporation losses This project not only showcases Trotech's technical prowess but also its commitment to local economic development, with approximately 75% of the workforce sourced from the local community

Trotech's success is attributed to its visionary leadership and dedicated workforce Lukas Brink –Managing Director, Trotech (Pty) Ltd In a LinkedIn post from April 2025, Lukas Brink discussed Trotech's innovative tank jacking construction method:

Always at the cutting edge of innovation and technology in our industry, TROTECH ensures the highest standards of serviceability and reliability in bulk tank construction A case point is our innovative jacking construction method, which provides a highly efficient and safe approach to erect, repair and enlarge bulk tank infrastructure

RECENT DEVELOPMENT & FUTURE OUTLOOK

The company's "Khula Nathi" initiative, meaning "Grow with Us," reflects its dedication to uplifting local communities through job creation and skills development. By sourcing labor locally and providing training opportunities, Trotech fosters economic growth and social empowerment in the regions where it operates.

As Trotech Tanks & Vessels continues to chart its course in the African industrial landscape, they stand poised to shape the continent's infrastructure for generations to come.

Trotech Tanks & Vessels

AFRICAN LEADERSHIP REDEFINED

BOLDLY

In the intricate world of bulk storage solutions, where engineering precision meets the continent's growing energy demands, Lukas Brink stands as a pivotal figure.

As the Managing Director of Trotech (Pty) Ltd, Brink has been instrumental in steering the company through transformative growth, ensuring its position as a leader in the design, manufacture, and installation of bulk storage tanks across Africa.

Brink's journey with Trotech began in 2013 when he took on the role of Operations Director at Trotech Engineering. Following the company's acquisition by Murray & Dickson Construction Group in 2022, Brink continued his leadership as Managing Director, bringing with him a wealth of experience in engineering and project management.

Under his guidance, Trotech has not only expanded its footprint but also reinforced its commitment to safety and quality.

A testament to this is the company's achievement of two years of injury-free performance at Astron Energy’s refinery in Cape Town, reflecting Brink's unwavering dedication to operational excellence.

Brink's leadership philosophy centers on innovation and sustainability. He has championed the integration of advanced technologies and sustainable practices in Trotech's operations, aligning with global trends and the continent's energy needs. This forward-thinking approach has positioned Trotech as a preferred partner for major projects, including collaborations with Bulk Terminals Tankers (BTT).

Brink is known for fostering a culture of continuous improvement and knowledge sharing within the organisation, encouraging teams to seek innovative solutions and embrace best practices.

As Africa navigates the complexities of energy demands

and infrastructural development, leaders like Lukas Brink play a crucial role in shaping a resilient and sustainable future. Through his strategic vision, commitment to excellence, and unwavering adherence to core values, Brink continues to position Trotech at the forefront of the industry, driving progress and innovation across the continent.

www.trotech.co.za

Lukas Brink, Managing Director of Trotech (Pty) Ltd

Founded in 2005, this authentically African and globally wired management consulting firm has consistently empowered institutions that enable Africa’s development, living up to its name, Ntiyiso, meaning “truth” in Xitsonga

A VISION ROOTED IN AFRICAN REALITIES

At the helm of Ntiyiso Consulting Group is Founder and Group Chief Executive Officer, Alex Mabunda His leadership has been instrumental in steering the company towards its mission of delivering evidence-based, robust solutions to complex

management and organisational challenges

With a team of over 200 senior professionals, the firm has cultivated expertise in strategy, governance, organisational turnaround, revenue enhancement, industrialisation, infrastructure, and economic planning

INTEGRATED SUBSIDIARIES DRIVING IMPACT

Ntiyiso Consulting Group's structure comprises three specialised subsidiaries, each addressing distinct facets of development:

Ntiyiso Revenue Consulting (NRC): Focused on improving the cash positions of medium to large-sized municipalities and utilities, NRC employs its Revenue Maturity diagnostic model to optimise and enhance components of the entire revenue value chain.

Ntiyiso Business Consulting (NBC): NBC enhances the profitability and sustainability of medium and largesized organisations, aligning organisational ecosystems and strategy, leadership, people, architecture, routines, and culture, to deliver tangible solutions

Ntiyiso Industrialisation Consulting

(NIC): NIC unlocks economic opportunities through end-to-end industrial project conceptualisation and development, advising and implementing strategic economic development and infrastructure master plans

This integrated approach ensures a holistic service delivery, with functionality across teams, setting Ntiyiso apart from many global counterparts.

RECENT PROJECTS AND DEVELOPMENTS

Ntiyiso Consulting Group has been actively involved in various initiatives aimed at driving development and addressing systemic challenges such as infrastructure development Emeka Umeche, Associate Partner at Ntiyiso, emphasised the importance of

infrastructure as a cornerstone of South Africa's economic transformation Secondly, in a radio interview, Andisa Ramavhunga, Group Chief Advisor, explored business financing intricacies and offered expert advice for entrepreneurs, highlighting the firm's commitment to supporting small and medium-sized enterprises

THOUGHT LEADERSHIP AND ADVOCACY

In Ntiyiso Consulting Group has consistently contributed to thought leadership, engaging in discussions on national budgets, local governance, and economic strategies. Additionally, the firm's participation in events like the HR Roundtable underscores its commitment to aligning human resources strategies with business objectives, ensuring improved

organisational culture and performance.

A LEGACY OF TRUTH, TRUST, AND RESULTS

Reflecting on the company's journey, Alex Mabunda, Group CEO, stated,

We are more than prepared to partner with government to provide content to the District Planning Model as presented by the Minister of COGTA Dr. Nkosazana Dlamini-Zuma.

Alex Mabunda, -Group CEO

In an era where authentic, locallydriven solutions are paramount, Ntiyiso Consulting Group stands as a testament to the power of African ingenuity and resilience

As Ntiyiso Consulting Group marks its 20th anniversary, its legacy is defined by a steadfast commitment to truth, trust, and results

By empowering institutions that enable Africa's development, the firm has not only transformed organisations but also positively impacted communities across the continent

Its journey over the past two decades serves as an inspiration for businesses and leaders striving to make a meaningful difference in Africa and beyond

BEHINDTHEGATESOFAFRICA’

MOSTADVANCEDRUTILEMINE SIERRARUTILELIMITED

Sierra Rutile Limited, headquartered in Freetown, Sierra Leone, stands as the world's largest producer of natural rutile, a high-grade titanium dioxide mineral essential for various industrial applications With over five decades of operation, the company has significantly influenced both the global titanium feedstock market and the socio-economic landscape of Sierra Leone

HISTORICAL OVERVIEW

Founded in 1971 by Nord Resources and Armco Steel, Sierra Rutile commenced mining operations in 1967 Despite facing disruptions during the Sierra Leone Civil War in the 1990s, the company rebounded, resuming operations in the mid-2000s In 2016, Australian-based Iluka Resources Limited acquired Sierra Rutile, integrating it into its global mineral sands portfolio

Sierra Rutile's operations are primarily

located in the Moyamba and Bonthe districts of Sierra Leone The company’s key mining sites include the Lanti and Gangama dry mines, which have been instrumental in maintaining steady rutile production

The Sembehun project represents a significant expansion for Sierra Rutile According to the company's April 2024 Definitive Feasibility Study (DFS), Sembehun is poised to extend the mine life by 14 years and reduce operational costs, reinforcing Sierra Rutile's position in the global market.

LEADERSHIP AND COMMUNITY ENGAGEMENT

Under the leadership of Acting CEO Lima Sufian-Kargbo, Sierra Rutile has emphasised local economic empowerment and community development With approximately 1,500 employees, the company is one of Sierra Leone's largest private-sector employers

Sierra Rutile has demonstrated a strong commitment to corporate social responsibility.

Since 2018, Sierra Rutile has made significant investments in primary healthcare, building on existing infrastructure such as water supply, electricity, land tenure, and security. These efforts support comprehensive medical services for employees and their dependents, while also providing emergency care to surrounding communities Originally established in the 1970s, the Sierra Rutile Clinic remains one of the most well-equipped medical facilities in Sierra Leone

Through our targeted initiatives, we’ve implemented an effective early warning

system to detect and respond to infectious disease outbreaks. Looking ahead, Sierra Rutile is committed to further strengthening this healthcare unit, particularly by enhancing maternal care services to give expectant mothers the best possible chance of safe and successful births Sierra Rutile is committed to advancing education in Sierra Leone They recognise education as a powerful catalyst for unlocking the potential of young minds. That’s why they have dedicated substantial resources to supporting community and social development initiatives within their mining concession areas

RECENT DEVELOPMENT AND FUTURE OUTLOOK

In May 2024, the Sierra Leone government directed Sierra Rutile to resume operations at Area 1, following a temporary suspension Additionally, the company has been the subject of takeover interest, with

Sierra Rutile's journey reflects resilience and strategic foresight Through operational excellence, community engagement, and sustainable practices, the company continues to play a pivotal role in Sierra Leone's development and the global mineral sands industry.

Leonoil Company Limited making a bid in September 2024

Woolworths Holdings Limited

From One Store to Global Powerhouse. The Untold Secrets of Woolworths' Decade of Dominance

In the dynamic landscape of African retail, few companies have demonstrated the resilience, innovation, and commitment to sustainability that Woolworths Holdings Limited (WHL) has exhibited over the past decade From its humble beginnings in 1931 to its current status as a multinational retail powerhouse, WHL's journey is a testament to strategic vision and unwavering dedication to excellence

A LEGACY ROOTED IN QUALITY AND INNOVATIONS

Founded by Max Sonnenberg in Cape Town, WHL began as a single store and has since evolved into a conglomerate encompassing Woolworths South Africa, Country Road Group in Australia, and Woolworths Financial Services The company's expansion across 11 African countries and its significant presence

in Australia and New Zealand underscore its global ambitions and adaptability

NAVIGATING CHALLENGES WITH STRATEGIC ACUMEN

Despite facing economic headwinds, For the 53 weeks ended June 30, 2024, WHL reported turnover and concession sales of R76 4 billion The adjusted operating profit was R3 3 billion, with an improved operating profit margin of 7.1%. These figures reflect the company's robust business model and its ability to adapt to changing market conditions

However, the first half of the 2025 fiscal year presented challenges, with WHL anticipating a potential reduction of up to 27% in profit margins, primarily due to decreased earnings from its clothing

divisions across South Africa, Australia, and New Zealand. This underscores the importance of diversification and innovation in sustaining growth

LEADERSHIP DRIVING TRANSFORMATION

Under the stewardship of Group CEO Roy Bagattini since February 2020, WHL has embarked on a transformative journey Bagattini's leadership has been pivotal in steering the company through the complexities of the modern retail environment

Roy Bagattini, Group CEO of Woolworths Holdings Limited, reflecting on investment in food business infrastructure:

We recognise that growing a world-class food business

requires ongoing investment. To this end, we are investing R1.7bn in the expansion of our Midrand distribution centre over the next three years, which is vital in supporting future growth and is further evidence of the potential we see in our food business.

achieving net-zero Scope 1 and 2 carbon emissions by 2040, with a 50% reduction by 2030. Additionally, the company aims to source all energy from renewable sources by 2030

A notable development in this area is WHL's partnership with Sourcemap to enhance supply chain transparency, particularly in seafood sourcing This collaboration enables the company to map and monitor suppliers for sustainable practices, reinforcing its commitment to responsible sourcing

THE GOOD BUSINESS JOURNEY

WHL's commitment to sustainability is exemplified by its 'Good Business Journey' program, launched in 2007 This initiative aims to integrate sustainable practices across all facets of the business, with goals such as

CUSTOMER ENGAGEMENT AND EMPOWERING COMMUNITIES

WHL continues to innovate with customer-centric initiatives. The launch of the 'Denim Drop-Off' program invites customers to recycle

Group CEO -Roy Bagattini

their preloved denim, promoting sustainable fashion practices Additionally, the company is exploring new 'concept stores' to enhance customer experience and drive growth

Beyond its commercial pursuits, WHL has made significant strides in social responsibility The company's Black Economic Empowerment Employee Share Ownership Scheme (BEEESOS), launched in 2007, matured in 2015, generating R2.4 billion for participants and distributing R332 million in dividends This initiative reflects WHL's dedication to inclusive economic participation

LOOKING AHEAD. EMBRACING CHALLENGES AND OPPORTUNITIES

As WHL navigates the complexities of the retail sector, its focus remains on innovation, sustainability, and customer satisfaction The company's strategic initiatives and resilient leadership position it to capitalise on emerging opportunities and address future challenges

Woolworths Holdings Limited's journey over the past decade illustrates the power of visionary leadership, strategic innovation, and a steadfast commitment to sustainability As the company continues to evolve, it serves as a beacon of excellence in the African retail landscape, inspiring others to pursue growth with purpose and integrity

How CADCON Quietly Took Over Africa’s Steel Construction Sector

In the ever-evolving landscape of African infrastructure, few names resonate with the same authority and reverence as CADCON Steel Construction & Engineering From its modest beginnings in a Pretoria garage in 1987, CADCON has ascended to become a linchpin in South Africa's structural steel industry, leaving an indelible mark on the continent's skyline

THE GENESIS OF CADCON

The story of CADCON is one of vision,

resilience, and relentless pursuit of excellence Founded by mechanical Gerhard Meiring, the company originally named CADCOR embarked on its journey by undertaking light steelwork and sundry metalwork projects The early 1990s marked a significant turning point when Barry Barnard joined Meiring, bringing with him a wealth of experience and a shared commitment to quality In 1995, CADCOR acquired industrial property in Centurion, constructing its first workshop and office facility

spanning 2,100m², equipped with four overhead cranes This investment laid the groundwork for the company's first major project in 1996: the BMW Paint Shop contract in Rosslyn. This project served as a catalyst, propelling CADCOR into the limelight and establishing its reputation for delivering complex steel structures with precision and efficiency. By 1999, with Meiring's emigration to Australia, the company underwent a

strategic restructuring Richard Butler and Johan Jonker joined Barnard at the helm, and the company was rebranded as CADCON (Pty) Ltd This new leadership trio steered the company through a decade of growth, culminating in the award of the Medupi project in 2006, a joint venture with two other steel manufacturers that marked the beginning of CADCON's second wave of rapid expansion.

FACILITIES AND CAPABILITIES

Today, CADCON's headquarters in Lyttelton, Pretoria, stand as a testament to its evolution The company's facilities encompass four workshops covering a total of 15,600m², serviced by 26 overhead cranes A 15,000m² stockyard and an equally expansive outdoor painting and blasting facility underscore CADCON's capacity to handle large-scale projects with agility and precision.

With a monthly production capacity of

modeling, detailed draughting, and the supply, fabrication, and erection of both structural steel and platework The integration of TEKLA PowerFab software facilitates a systematic, collaborative approach to managing fabrication, ensuring that each project adheres to the highest standards of quality and efficiency

A LEGACY OF ACHIEVEMENT

Over the past decade, CADCON has amassed an impressive portfolio of projects that span various sectors, including industrial, commercial, mining, and renewable energy Notable projects include the Time Square Sun Arena, for which CADCON was the overall winner at the 2018 Steel Awards, and the architectural steel category winner in 2017 for the casino and hotel development at the same location

Other significant projects encompass the BMW Paint Shop in Rosslyn, the 700-ton op in East London, and entrated Solar Power of South Africa's largest

renewable energy investments, set to provide electricity to a substantial number of homes

SHAPING THE FUTURE

As of 2025, CADCON continues to demonstrate its prowess through a series of high-profile projects The company is actively involved in the development of the Eastport Logistics Park in Gauteng, showcasing its ability to deliver large-scale industrial facilities Additionally, CADCON contributed to constructing the roof of new padel courts, enhancing the infrastructure of a bustling commercial hub.

VOICES FROM THE HELM

This unwavering commitment to reliability and excellence has been instrumental in cultivating long-standing relationships with clients across various sectors Director Abri Barnard, reflecting on the company's past accolades, remarked,

What an incredible milestone for CADCON and our industry! The 2023 Steel Awards truly showcased the extraordinary teamwork and innovation in the world of steel construction.

Such sentiments underscore the collaborative spirit and innovative drive that permeate CADCON's operations.

From its humble origins to its current status as a powerhouse in steel construction and engineering, CADCON's journey is emblematic of the transformative potential inherent in vision, dedication, and innovation As Africa continues to urbanise and industrialise, the demand for robust, reliable infrastructure will only intensify

In this context, CADCON stands poised to play a pivotal role, leveraging its extensive experience, cutting-edge facilities, and unwavering commitment to excellence to shape the continent's built environment for generations to come

THEFUTUREOFPOWERI GAME-CHANGINGVISION

In a nation where the sun generously bestows its rays, Seg energy sector, transforming sunlight into a sustainable pow October 2015, Segen has rapidly ascended to become Afric products, innovative tools, and unmatched support for bus

outh Africa

NAFRICA?SEGENSOLAR’S

NCOULDREWRITETHERULES

gen South Africa has emerged as a beacon in the renewable wer source for countless homes and businesses. Formed in ca’s leading solar energy distributor, offering top-quality sinesses and homeowners.

A DECADE OF SOLAR EXCELLENCE

Segen's journey began with a vision to provide comprehensive solar solutions tailored to the unique needs of the African market Over the past decade, the company has expanded its footprint across South Africa.

SegenSolar operates warehouses in East Rand, Durban, Gqeberha, and Cape Town These facilities ensure efficient distribution and accessibility, enabling Segen to service a broad spectrum of solar professionals The company's product portfolio is

extensive, encompassing solar panels, inverters, mounting systems, and ancillary components suitable for gridtied, grid-backup, and off-grid applications. This diverse range caters to the varying energy needs of residential, commercial, and industrial clients.

INNOVATIVE DIGITAL SOLUTIONS

Segen's commitment to innovation is evident in its digital offerings The SegenSolar customer portal provides 24/7 access to live pricing, stock

availability, and comprehensive product documentation This platform empowers installers and clients to design and configure systems efficiently, streamlining the procurement process

LEADERSHIP DRIVING GROWTH

Under the stewardship of Managing Director James Shirley, Segen has embraced a forward-thinking approach to renewable energy Shirley's passion for solar energy is rooted in its potential to revolutionise Africa's energy landscape

He articulates this vision, stating, This decentralised approach aligns with the continent's need for flexible and scalable energy solutions, particularly in regions where traditional grid infrastructure is lacking

The reason why I’m so passionate about solar, and renewables as a whole, is because it gives us the opportunity in Africa to skip an entire generation of state-led electrification by capturing and storing energy at the point of use, rather than in large central plants

Managing Director of Segan James Shirley

STRATEGIC EXPANSION AND MILESTONES

Understanding Segen's growth trajectory has been marked by strategic initiatives aimed at enhancing service delivery and market reach. The recent opening of a new service center in the East Rand exemplifies the company's commitment to bringing its trusted services closer to clients

Furthermore, Segen has announced plans to establish an East Africa headquarters in Tanzania, reinforcing its dedication to becoming the continent’s premier distributor of renewable energy solutions.

EMPOWERING THE RENEWABLE ENERGY ECOSYSTEM

Beyond product distribution, Segen invests in the broader renewable energy ecosystem. The company offers training and support to installers, ensuring that systems are implemented effectively and safely By fostering a knowledgeable network of professionals, Segen contributes to the sustainable growth of the solar industry in Africa.

As South Africa and the broader continent grapple with energy challenges, Segen South Africa stands out as a catalyst for change. Through its comprehensive product offerings, innovative digital tools, and strategic expansions, the company not only illuminates homes and businesses but also paves the way for a brighter, more sustainable future.

THEBOLD EXPANSION STRATEGYBEHIND PROVIDENCE HOTELS’GLOBAL GROWTH

A Decade of Transforming African Hospitality. In an industry often dominated by global giants, Providence Hotels has emerged over the past decade as a formidable force in African hospitality. From its humble beginnings, the company has expanded its footprint across South Africa and the United Kingdom, offering bespoke hotel management services that blend modern efficiency with traditional charm.

A VISION ROOTED IN EXCELLENCE

ProvidenceHotelssetoutwithaclear mission:toempowerindependent hotelstoachievesustainable profitabilitywhiledelivering memorableguestexperiences.Their approachcombinesfull-servicehotel managementwithstrategicadvisory, financialoversight,anddigital marketingsolutions This comprehensivesuiteofserviceshas positionedProvidenceasatrusted partnerforhotelownersseekingto elevatetheiroperations

EXTENSIVE, ENCOMPASSING

Overtheyears,ProvidenceHotelshas achievedseveralsignificant milestones:

Expansion into the UK Market: In a strategic move, Providence took over The Kennard Hotel in Bath

through a lease agreement, marking its first venture into the UK.

Portfolio Diversification: The company's portfolio now includes a diverse range of properties, from boutique guesthouses in South Africa's Garden Route to heritage hotels in the UK

LEADERSHIP DRIVING TRANSFORMATION

At the helm of Providence Hotels is Managing Director Neil Hughes, whose extensive experience in the hospitality industry has been instrumental in the company's growth Hughes emphasises the importance of adaptability and continuous improvement in hotel operations

We are a relatively small business and I expect all of our partners, especially in the digital realm, to understand the needs and requirements of our clientele and adapt accordingly

We have to be responsive, and I must be able to pick up the phone and speak to my partners, not a chatbot! Everyone sells a good story about their service levels but whether you can deliver on that makes the difference in the hospitality world and it’s important to remain relational.

Supporting Hughes is a dedicated team, including Cheri Hughes, Head of Revenue Optimisation, who has played a pivotal role in launching Providence Hotels as a global brand.

Providence Hotels offers a range of services tailored to the unique needs of each property:

Full-Service Hotel Management: Comprehensive operational oversight to ensure efficiency and guest satisfaction

Managing Director Neil Hughes

It's not every day that you have the privilege of launching a global hotel brand

Head of Revenue Optimisation Cheri Hughes.

Financial Management: Robust financial planning and analysis to drive profitability

Digital Marketing: Strategic online presence and branding to attract and retain guests

Advisory Services: Expert guidance on market positioning and growth strategies

This holistic approach has enabled Providence to support independent hotels in achieving their full potential

RECENT DEVELOPMENTS & FUTURE OUTLOOK

The company has recently added several properties to its portfolio, including the Franschhoek Country House & Villas, enhancing its presence in South Africa's luxury hospitality segment Additionally, Providence is committed to sustainable practices, integrating eco-friendly

solutions into its operations to meet the evolving expectations of guests and stakeholders

Providence Hotels' success story serves as an inspiration for the African hospitality sector By focusing on quality, innovation, and partnerships, the company has demonstrated that independent hotels can thrive in a competitive market Its emphasis on nurturing talent and fostering real relationships has set a new standard for service excellence

As Providence Hotels celebrates a decade of remarkable growth, its journey underscores the transformative power of visionary leadership and a commitment to excellence With a solid foundation and a clear roadmap for the future, Providence is poised to continue shaping the landscape of African hospitality for years to come

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