Edmonton (Alta. ) - 1981 - N.U.T.S. & B.O.L.T.S._ a self-help guide for community groups by Edmonton Tower Resource Centre Online Library

* Never Understood The System? Be Organized ; Learn The Steps!

â&#x20AC;&#x201D; A Self-Help Guide For Community Groups

The N.U.T.S. & B.O.L.T.S. Manual (Never Understood The System? Be Organized -- Learn The Steps) was prepared under the direction of the City of Edmonton Planning Department by: Annette Guerrette, former Neighbourhood Improvement Program Coordinator, Norwood Marcelle Lutz, Neighbourhood Improvement Program Coordinator, Alberta Avenue! Eastwood Carol Ottosen, former Neighbourhood Improvement Program Coordinator, Ritchie Jan Reimer, former Neighbourhood Improvement Program Coordinator, Calder The Planning Department intends to up-date the Manual as needed. Please report any errors or changes to the following office:

Information Services City of Edmonton Planning Department 11th Floor, Phipps-McKinnon Building 10020- 10IA Avenue Edmonton, Alberta T5J 3G2 (403) 428-2661 Inquiries and suggestions for future editions are most welcome.

Neighbours,

Look around! Widen your horizons! "Home" does not end at the property line. If you think it does, just wait until someone builds a twenty-storey building next door, or opens a massage parlour across the street!

You shouldn't need anything that drastic to realize that wherever you live, you have a stake in your surroundings - your dwelling, block, neighbourhood, and city. If you care about your home, and take pride in maintaining and improving it, you have already taken the first step towards active neighbourhood improvement.

Edmonton is growing and changing. The purpose of this manual is to help you, as residents, to have an effective voice in the molding of tomorrow's city.

The manual has been written by those who have gone before you - those who said, "Someone should put together an information package for people like us." We learned by trial and error. We were a nuisance. We made mistakes and spent a lot of time running around in circles. We spent endless hours "on hold," only to find out we had the wrong number. We learned the hard way how all the pieces go together, and how we fit in. We hope this book will make it easier for you. ---..

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"LOOK AROUND! WIDEN YOUR HORIZONS!" 3

TABLE OF CONTENTS Page INTRODUCTION GETTING STARTED

Community Groups: What are they? What can they be? I. 2.

Functioning as a Group I. 2. 3.

E. Meetings

Your Executive Striking Committees Responsibilities of Group Members

Maintaining your Group

I. 2. 3. 4. 5.

Purpose Goals Objectives

Delegating Responsibility I. 2. 3.

Ad Hoc Groups Formal Groups

29 31

Preparing for a Meeting Chairing a Meeting Recording Meetings Rules of Order Meeting Places

Do You Have a Credibility Gap?

III

GO PUBLIC

What Use is the Media?

Publicity in your Community

THE CITY AND YOU A.

Inside City Government I. 2. 3. 4. 5.

Public Hearings Tips on Being Heard Addressing City Council Lobbying City Council Are You Bored?

WHO KNOWS ABOUT...?

Bus Routes, Schedules, Shelters, and L.R.T.

Bylaw Enforcement

City Property

Consumer Concerns

I. 2. 3.

Mayor and City Council Standing Committees of Council Board of Commissioners The Municipal Planning Commission City Departments

Being Heard I. 2. 3. 4. 5.

Better Business Bureau Consumer Association of Canada Consumer and Corporate Affairs, Canada

Cultural Development, Cultural Facilities and Historic Sites I. 2. 3.

Alberta Culture Parks and Recreation Department City of Edmonton Heritage Officer

Development and Building Permits I. 2. 3. 4. 5.

Classes of Permits Expiry of Permits Notification Appeals Contacts for Further Information

The Development Appeal Board

The Environment

I. 2. 3. I.

Environment Canada Alberta Environment The Local Board of Health

Fire I. 2. 3.

95 Fire Permits Fire Prevention Arson

J. Health I. 2. 3. 4. 5. 6.

Public Health Nursing Division Preventive Medical Division Preventive Mental Health Services Division Environmental Health Services Nutrition Services Dental Health Division

Housing Programs I. 2. 3. 4. 5. 6. 7.

The City of Edmonton Non-Profit Housing Corporation The Alberta Housing Corporation Alberta Housing and Public Works RRAP Co-operative Housing Non-Profit Housing Development Program

Housing - Safe and Healthy I. 2. 3. 4. 5.

108

The Nuisance Bylaw The Minimum Property Standards Bylaw Land Use Controls The Noxious Weed Bylaw That Building Ought to be Condemned!

Landlord and Tenant Rights

113

Lane Lighting

114

Lane Paving

115

Parks and Recreation

116

I. 2. 3. 4. 5.

The Parks and Recreation Department Parks Maintenance Boulevard Improvement Environmental Services Planning for Parks

Q. Planning I. 2.

100

The City Planning Department The Edmonton Regional Planning Commission

124

R. Policing I. 2. 3. 4. 5. 6. 7. 8. 9.

135

Neighbourhood Safety Vandalism Traffic Safety Abandoned and Parked Vehicles Joy Rides and Stunting Rowdy Neighbours and Noisy Parties Sexual Assault Child Abuse Battered Wives

Road and Sidewalk Repairs; Snow Removal and Sanding

139

Social Services

140

I. 2. 3. 4.

Edmonton Social Services Social Planning Daycare The AID Service of Edmonton

U. Subdivision

144

Transportation Planning

147

Water, Sewer and Garbage Problems

148

Zoning (the Land Use Bylaw) and Rezoning

149

I. 2. 3.

Zoning (the Land Use Bylaw) A General Summary of Land Use Districts Rezoning (Redistricting)

DEALING WITH CHANGE....YOUR NEIGHBOURHOOD'S FUTURE

169

Development and Redevelopment Pressures

170

Planning Authorities in Alberta

176

I. 2. 3. 4. 5. 6. C.

Plans, Plans, Plans I. 2. 3. 4. 5. 6. 7.

Lieutenant Governor in Council (Cabinet) Minister of Municipal Affairs Alberta Planning Board Regional Planning Commissions Municipal Councils Development Officers

Regional Plan General Municipal Plan District Plans Area Structure Plans Area Redevelopment Plans Neighbourhood Structure Plans Other Plans Worth Knowing About

HELP!

187

A. Money

188

I. 2. 3. 4. B.

Government Assistance Assistance from the Private Sector Community Fund Raising Events Community Development Corporations

Asking for Financial Assistance

C. People I. 2. 3.

180

Community Social Workers District Recreation Co-ordinators Community Schools

199 209

Page 4. Your Elected Representatives 5. The Edmonton Social Planning Council Communitas 6. 7• S•P•A•R•E• 8. The University of Alberta 9. A.I.D. 0. The Edmonton Federation of Community Leagues I. The Volunteer Action Centre 2. The Public Library 3. Grant MacEwan Community College 4. Educational Institutions 5. Other Community Groups 6. Citizen Action Centre 7. Community Development Office 8. Citizen Community Councils INDEX

225

GaLLHIVILS ONILLIao

GETTING STARTED

The main idea behind the word "community" is fellowship. By working with our neighbours, we can all make our neighbourhood a better place to live. Long before any neighbourhood group exists, there are community residents concerned about some problem on their block or in their neighbourhood. How, then, do a few individuals become a successful community group?

First of all, take a good, hard look at your community. Step out your door and go for a walk. Try to get a "feel" for your neighbourhood. Is it attractive? Clean? Friendly? Are there facilities? Are the facilities maintained? Is the neighbourhood safe? No doubt a tour through the neighbourhood will expose some deficiencies, something you think could be improved. The time has come to find others who care.

Active community leagues and community groups in Edmonton today show how effective a group of concerned residents can be. The following chapters give some pointers on how to establish a successful and credible community group.

*STEP OUT YOUR DOOR AND GO FOR A WALK 14

A. COMMUNITY GROUPS: WHAT ARE THEY? WHAT CAN THEY BE?

Community groups usually form around a central issue or problem. While one person's complaint is often a lone cry in the wilderness, a group can frequently wield enough influence to actually get things changed. And, if something is annoying you, quite probably there are others in the community who share your concerns.

The size and kind of group you form depends upon what you want to accomplish. A few neighbours on a street can get together to solve a very localized problem. All you might have to do is meet, make a few phone calls and report back over coffee. But, if you want to clean up all the blighting land use in your community, deal with a major redevelopment or tackle traffic problems, a larger organization or a formal group might be required.

"A FORMAL GROUP MIGHT BE REQUIRED"

Ad Hoc Groups An "ad hoc" group is formed for one specific purpose, e.g. neighbours getting together to do something about a run-down house, a specific traffic problem or an unwanted development. Being informal, ad hoc groups have a lot of flexibility and lack many of the requirements of incorporated groups (i.e., an annual general meeting and audited financial statements). An ad hoc group is often short lived - it either folds once the issue has been resolved or evolves into a formal group, tackling issues as they arise in the community. Here are a few pointers for setting up and maintaining your group:

When getting started, don't complicate things - keep it simple. Tackle one thing at a time. A small success will attract people, whereas failure could destroy your group. Take it step by step.

succEss 0,33

IMO

"TAKE IT STEP By STEP" /7 16

Spread the workload. Volunteer time is valuable! Remember, too, that everyone has different talents and interests - use them to your group's advantage.

Talk to some of the established groups in your area (community leagues, school and church groups, etc.). Their advice could be valuable. They may be dealing with your problem already and could use your help, or they may be willing to throw their full support behind your cause. Also, try talking to other city groups who are facing similar issues. They can be a valuable resource to your group.

Formal Groups

A formal group has a specified structure and bylaws and is incorporated under the Societies Act of Alberta. To incorporate means to constitute your group as a legal entity. It will establish your group as a more responsible and permanent structure.

There are a number of advantages to being incorporated: -

It's a requirement of many funding bodies.

Your group is given legal standing and recognition. If any legal action is taken against you, it is against the society and not the individual.

Your leadership is clearly identified.

You may incorporate your group either provincially or federally. Provincial

To incorporate your group, contact:

incorporation is desirable as it is flexible, has fewer regulations and reporting

Companies Branch

requirements, and can be completed cheaply and quickly.

Alberta Consumer & Corporate Affairs 2nd Floor, Century Place 9803- 102A Avenue

The Companies Branch of Consumer & Corporate Affairs can provide you

Edmonton, Alberta

with:

T5J 3A3 Phone:

a draft set of bylaws, which can be adapted to suit your purposes. It may be helpful to get copies of bylaws of groups similar to yours;

an application form;

a copy of the Societies Act; and,

a Notice of Registered Office (standard form).

Your group will have to choose a name, which must be approved by the Companies Branch. The name must define what your group is doing and

427-2311

contain the word "association", "society" or "club" (if you are a non-profit group). Should you have any questions, ask to speak to an Examiner in the New Incorporations Section.

Most community groups incorporate as non-profit incorporated societies. "Non-profit" means that individual members of the society do not gain financially although money can be raised by the group. This type of corporation is allowed to raise money in small amounts to be used by the group in providing a service to the community.

Other groups become non-profit companies so they can carry on a trade or business.

Still another form of incorporation is the co-operative. A co-operative is a group of people (10 or more) who are allowed to carry out a business, trade or interest in any area. It is incorporated under the Co-operative Associations Act.

For information, a copy of the Act or application forms, contact: Co-operatives Branch Alberta Consumer & Corporate Affairs Stettler Provincial Building Stettler, Alberta

A fee is charged to incorporate, which covers incorporation and publication

TOG 2L0 Phone:

724-4481

in the Alberta Gazette (required by the Societies Act). The fee for incorporating a non-profit society in 1981 is $42.50.

You may also wish to apply to Revenue Canada for charitable organization status if the activities of your group are of a charitable nature. Charitable

Further information and application forms are available from: Revenue Canada

activities include those which are religious, educational, social, scientific,

9820- 107 Street

artistic or community oriented.

Edmonton, Alberto T5K 1E8 Phone:

420-3510

Becoming a charitable organization is advantageous if your group intends to solicit large amounts of money. Donations given to registered charities are tax-deductible, and it assures donors that the donation will be used solely for charitable purposes. Resources The Legal Resource Centre can advise you on choosing the correct structure for your group. Their library also has publications useful to individuals who are Edmonton, Alberta working with or developing a society, non-profit corporation, charity or fund raising program. Their services are offered free of charge. Assistance is also available from the Edmonton Social Planning Council.

Legal Resource Centre UNIVERSITY OF ALBERTA 10047 -.81 Avenue Edmonton, Alberta Phone: 432-5732

Edmonton Social Planning Council /1418, Fifth Street Place 10010- 105 Street Edmonton, Alberta T5J IC4 Phone:

423-2031

FUNCTIONING AS A GROUP

To get off to a good start, look at the roles and responsibilities of your group and its individual members. Groups sometimes find out too late that valuable volunteer hours could have been used more profitably if they had followed this important first step! When answering the questions below, encourage all members to participate in the discussion.

I. Purpose - "Why are we here?"

The purpose is a broad general statement about why your group came into being. Your group will find this a handy tool when explaining your cause to government and to residents of the community.

2. Goals - "What are we going to do?"

Now that you have answered "Why are we here?", look at "What are we going to do?". This will help define your group's goals. Goals should flow from your group's purpose and be general targets.

3. Objectives - "How are we going to do this?"

The group's objectives are the steps needed to achieve the goals. Objectives should be specific, reasonable, and measurable, with a completion date set for each specific task. Looking back on your accomplishments and evaluating

your group activities can be a great morale booster. Once the group has set out different objectives, it will have to:

place them in order of their importance;

identify which objectives require immediate attention;

choose a strategy for each objective; and, assign people to the task.

EXAMPLE: PURPOSE: To upgrade and improve the quality of life in our community. A GOAL: To improve existing parks in the community. To set up a parks committee of 5 - 7 members by

OBJECTIVES: I.

April 10th. To develop a proposal for parks improvement by the end of

the year. TASKS:

appoint someone to take charge of the task.

list the duties of the members of the committee. compile a list of people who may be interested. personally contact these people to invite them to participate.

Resources

The Edmonton Social Planning Council conducts workshops on defining purposes, goals and objectives and has the following literature on this topic:

Edmonton Social Planning Council 418, Fifth Street Place 10010-105 Street Edmonton, Alberta

People First The Board Staff Workbook

T5J IC4 Phone:

423-2031

DELEGATING RESPONSIBILITY Who delegates? In CI formal organization, the bylaws should define who has the power to delegate responsibility. In an informal group, everyone should decide at the beginning who is to undertake which responsibilities. THESE RESPONSI-

BILITIES SHOULD BE CLEARLY DEFINED AND UNDERSTOOD BY ALL. This is most important to avoid confusion and possible inter-personal clashes.

'EVERYONE. MS DIFFERENT INTERESTS AND SKILLS II

Everyone has different interests and skills. Use them to your group's advantage! Someone uncomfortable about leading a meeting, for instance, may feel right at home on a telephone committee. Reluctant recruits won't give a task their full attention.

It's often helpful to approach people for particular tasks before the meeting. This can save you from the awkward pause that often follows a request for volunteers. If no one is prepared to undertake the task, there may be others outside the group who will. This technique has the added benefit of bringing more people into your group.

I. Your Executive

Your executive will be representing and speaking for your group, so it is important to choose the members carefully. Allow yourselves some time to get to know one another, even if it's through a specially arranged social function. You might want to try rotating positions at the beginning so you can assess each other's capabilities.

2. Striking Committees

Committees help to share the workload, offer an opportunity for more people to become involved, and enable you to draw on expertise outside the community. When setting up a committee, make sure committee members know exactly what they are to do and what authority they have.

3. Responsibilities of Group Members

Here are suggestions for responsibilities commonly assigned to positions within the group, and qualities to look for when filling the positions:

a. President

Duties

Qualities

chairs meetings

- inspires confidence

- officially speaks for the group

motivates people

is an ex-officio member of all committees

- maintains control

establishes committees as required

- is diplomatic

- co-ordinates the group's activities

- is organized

- calls meetings as required

- is willing and able to commit time and energy - is articulate

k. Vice President

- takes over in absence of the president - may be responsible for one or more specific committees

- is realistically able to replace the president (see qualities of the president)

- represents a training position for president

c. Secretary

- keeps accurate minutes

- can type or has good handwriting

- completes minutes promptly

- has a good grasp of English

has charge of seal (if incorporated) prepares a list of members, telephone numbers and addresses keeps up-to-date on all correspondence - maintains files on all relevant information

- is efficient and organized

d. Treasurer

- receives and disperses the group's finances - reports the financial position to the group regularly

is trustworthy - is organized and efficient - is skilled in mathematics or accounting

- keeps an account of the group's funds

is cost conscious

- arranges for yearly audit and presents an audited financial statement to the General Annual Meeting (if an incorporated group)

e. Responsibilities of each member

- is familiar with the purpose and goals of the group - attends meetings - respects confidentiality - participates, shares concerns and asks questions at meetings - takes part in the decision-making process supports decisions arrived at by the majority vote - works on committees and reports to the group as required uses proper channels for problems - participates in training and educational sessions

Resources The Edmonton Social Planning Council 418, Fifth Street Place 10010- 105 Street Edmonton, Alberta T5J IC4 Phone: 423-2031 Communitas Inc. 2nd Floor, 10123- 112 Street Edmonton, Alberta T5K 1 M I Phone: 422-1 I 71

MAINTAINING YOUR GROUP

One of the keys to maintaining your group is to ensure you are still meeting a need outlined in your purpose and goals. If this need no longer exists, you must seriously evaluate your group's future. And even if you are still fulfilling an important need, you may have to stimulate people's interest.

As issues and priorities change, some people may opt out of your group. Consequently, you must encourage and solicit "new blood." No matter what the issue, people are your group's most important resource. Successful groups need a wide variety of interests and capabilities in their membership and are continually on the look-out for new members. It's also essential to draw from a broad crosssection of your neighbourhood to be truly representative of your community.

. . . ESSENTIAL THAT YOUR GROUP ENCOURAGES AND SOLICITS NEW BLOOD" 29

There is no better way to promote your group than through personal contact by an enthusiastic group member. This can be done by: a. b. c. d. e.

telephone calls door-to-door canvassing social events (eg. coffee parties teas, block parties, potluck suppers, etc.) setting up a table at the neighbourhood shopping centre publicizing your group (See "Go Public").

If you neglect recruiting new members, the work burden will fall on fewer and fewer shoulders and require a greater commitment from those who are involved. New people may then become discouraged. They may feel like outsiders or be reluctant to participate to the extent of the remaining members. Remember: in the long run, it is easier to spend energy recruiting new people on an on-going basis, than to end up spreading the work among a few.

Make sure newcomers to your group receive a warm welcome. To keep people interested, know their interests and channel their activities accordingly. This will help extend the life of your group.

"MAKE SORE NEWCOMERS RECEIVE A WARM WELCOME" 30

E. MEETINGS

Meetings should be well organized and interesting. By planning ahead, you can avoid the dull and drawn out meetings that can be lethal to any group.

Your agenda should determine the kind of meeting called and the people that attend. Small groups are more effective than large ones in dealing with specific tasks. Once the small group has identified specific courses of action, a general meeting can then be called to ensure those actions accurately represent the community's interests.

There is no point in holding a meeting just to have a meeting. Know why you are there! If you hold regularly scheduled meetings, but find there is nothing to be done, cancel the meeting. On the other hand, a large gap between meetings can result in loss of momentum. A social get-together, film or guest speaker helps sustain interest.

I. Preparing For A Meeting

Good meetings don't just happen - they're planned. Try working through the following steps when preparing for your next meeting:

Notify everyone well in advance. For regularly scheduled meetings, a mailed or telephoned reminder always helps.

Call your executive or steering committee together before the meeting to:

discuss important issues;

ensure that all necessary information will be available for your meeting; and,

prepare an agenda (see Figure I) and allocate a realistic amount of time for each item. The agenda should be circulated to committee members or be visible throughout the meeting.

Consider inviting resource people to clarify the facts on issues of concern.

FIGURE I SAMPLE AGENDA GENERAL COMMUNITY MEETING DATE: March 2, 1981 TIME: 7:30 p.m. PLACE: Neighbourhood Planning Office Call to order. 2.

Appointment of Secretary

Minutes of last meeting

Business arising out of minutes

Treasurer's Report

Committee Reports -

Topics for Discussion -

New Business

Building Review Seniors Housing Parks Nominations Traffic Editorial Financial standing of citizens Participation funds Plans for future

2. Chairing A Meeting

The success of a meeting depends greatly upon the skill of the chairperson. A chairperson who forces his/her viewpoints on others or who allows people to ramble on or chatter, leads to a dissatisfying meeting. The following hints might be of some help: a.

Introduce those present.

Go through the agenda and ask if anything should be added.

Announce when the meeting will adjourn, then make sure that the meeting finishes at that time. This is a useful tool for keeping everyone brief and to the point.

Run your meetings on a personal level. Encourage people to participate. You may call on different people during the meeting for their opinions or have a "round robin" where each person around the table is asked for his/her point of view. If some people do not participate, speak to them after the meeting to get their opinions. The next time, they may be more willing to contribute.

When the group becomes bogged down or off-track on a certain issue, repeat their ideas, phrased in a different and shortened way: "What I think you're saying is...."

"WHEN THE GROUP BECOMES BOGGED DOWN . . . f.

Be democratic! Ensure that no one person dominates the meeting. Let each individual be heard. Make sure the speaker has the meeting's full attention.

Remember - a chairperson is not a dictator, but one who guides and helps a meeting.

3. Recording Meetings The value of accurate minutes cannot be over-stressed! They confirm your understanding of what happened and are a helpful reference. You may even want to tape important meetings. Prompt, reliable and accurate minutes reflect a healthy organization. To save time at meetings, lengthy minutes can be circulated before the meeting begins. The minutes can then be adopted as circulated and don't have to be read. Some groups have a supply of "motion sheets" on hand for their meetings (see Figure 2). This enables the person making a motion to work out the appropriate wording and eliminates some of the pressures on the secretary. 35

FIGURE 2 MOTION SHEET

MOTION:

MOVED BY: SECONDED BY:

4. Rules of Order

Various rules of order can be found at the Public Library. Most community groups find it unnecessary (and dull) to follow these rules to the letter. Common courtesy and general guidelines are usually sufficient. Become acquainted with the fundamentals and you will be well on your way.

5. Meeting Places

There are many possibilities for meeting places: schools, churches, public buildings, halls or members' homes. The place you choose depends on the kind of meeting. Contact your local principal, District Recreation Co-ordinator with the City Parks and Recreation Department or existing local groups if you need help in finding a meeting place. ,

Resources

"Running a Membership Meeting," a video tape from Communitas Inc.

"Meetings, Bloody Meetings" - a film available from Alberta Recreation and Parks (free of charge) and the Department of Extension, University of Alberta (for a fee).

Communitas Inc..- 422-1171

Alberta Recreation and Parks - 427-2725 Department of Extension, University of Alberta 432-5039.

The Edmonton Social Planning Council can offer advice, conduct workshops and

Edmonton Social

provide literature on running meetings.

Planning Council - 423-2301

The Board Staff Workbook (available from the Edmonton Social Planning Council) has a useful section on working with people (the ramblers, talkers, arguers, etc.) in meetings, parliamentary procedure, etc.

Rules of Order (available at the Public Library and the Legal Resource Centre).

Edmonton Public Library - 423-2331 Legal Resource Centre - 432-5732

DO YOU HAVE A CREDIBILITY GAP?

Your group's credibility will, in the long run, determine your success both in the neighbourhood and with outside organizations. People will want to know whom you represent and how you got to represent them. I. Be consistent - don't flip-flop on issues. Establish guidelines and objectives and stick to them.

( DON'T FLIP-FLOP 0/4I ISSUES" 2. Communicate:

make sure everyone (residents, government bodies, officials, special interest groups, etc.) is informed about your guidelines and objectives.

actively solicit information and opinions from residents, government bodies and special interest groups. Make sure communication is a twoway system.

contact other community groups to, get advice and ideas.

publish a community paper, sponsor workshops or conduct community surveys.

when issues arise, make sure all concerned are aware of the facts and your group's position.

3. Co-operate - much more can be achieved through a co-operative approach. Confrontation usually results in entrenched viewpoints and a stalemate. Try to fairly consider everyone's position and assess and weigh possible outcomes. 4. Go through proper channels. 5. Be representative. Members of Council and government agencies will always want to know whom you represent. Widely publicize your group's meetings and invite government officials. Try to fairly represent your community's viewpoints and always let people know when you are expressing a personal opinion. Community surveys and workshops also help establish your mandate. 6. Stick together - abide by majority rule. Internal disputes can be destructive. It may help to call in a mediator (eg. a community worker from Edmonton Social Services, phone 428-5270), if there is a serious dispute.

7. Be business-like. Letterhead, stamps, seals, typed letters and a businesslike approach leave an important first impression and will enhance your group's credibility. 8. Set realistic goals. Small successes can do more to build your group than one major failure. Discuss your failures openly and evaluate why they happened. 9. Make sure you have all the facts before you take any action. What is perceived as a problem may not be a problem at all once the facts are clearly understood.

10. Assume responsibility. Your group's image will be greatly enhanced if you act in a responsible manner and are accountable for your actions.

-,-

II.

GO PUBLIC

Every city has an established network of communications experts (radio, TV, newspapers, etc.) whose job it is to tell the news. As a community group, you will probably qualify as newsworthy, especially if controversial issues are involved. The news media cannot be taken for granted, however, but should be looked upon as a communication tool available to your organization. In a controversy, "the power of the press" can hold the balance of power.

WHAT USE IS THE MEDIA? Through the media, a group can publicize its existence and its goals, create an interest in community events, and increase participation. This can be especially valuable when a group is just starting out, and is trying to establish a larger base of support. Use the media to keep the public informed of your activities and progress, and to focus public attention on an issue. An issue in the public eye is more likely to be resolved than forgotten.

AN ISSUE IN THE PUBLIC EYE. . . " 42

For accurate coverage of your group's position, it is advisable to take the initiative when dealing with the media. A written news release (see Figure 3), drafted with group approval, will ensure that all the facts are included and accurate. If you wait for the media to take the initiative, an individual member can be caught unprepared to reflect the opinions of the group as a whole.

Keeping the media informed of progress on an ongoing basis is an effective way of ensuring accurate coverage. Background information is thus accumulated gradually, and is readily available to the reporter writing a story.

A friendly, cooperative relationship with the media can be invaluable. Some of the media resources in Edmonton are listed below:

I. daily newspapers

2. weekly newspapers/newsmagazines and community newspapers

3. public service announcements (radio, T.V., cable T.V., and newspaper)

4. television and radio

special features

community programming

talk shows

Your group may find it useful to appoint a person or committee to handle publicity. This ensures that the media know whom to contact for information.

FIGURE 3 PREPARING A NEWS RELEASE For Immediate Release

Group Name: Contact Person: Telephone No.: Address: TRY TO USE A "CATCHY" HEADLINE

In your first paragraph, include the 5 W's: who, where, when, what and why. Start the release with the most important information, then get more detailed. Keep your sentences and paragraphs short. Avoid long words. Always double space the body of the release. Do not go over two pages in length. If you must include more information, do so in an attachment.

Send out your news release to all media at the same time. Follow up with a telephone call. - 30 - (signifies the end of the release) DATE

PUBLICITY IN YOUR COMMUNITY

In addition to the above, you may use resources in your community. This is sometimes more effective, as it is a personal communication to which residents may be more likely to respond. Some of these techniques include:

I. Posters: can be hand produced or printed. (Possible project for school classes.)

2. Telephone committees: especially effective because it allows for two-way communication. Time consuming and requires manpower, but the results can be worth the effort.

3. Church bulletins: most churches are willing to include short announcements in their bulletins, or may have a bulletin board in the church.

4. Local bulletin boards: found at grocery stores, drug stores, laundromats, libraries, etc.

5. Duplicator/stencil newsletter: is typed or even handwritten on a stencil, then run off on a duplicating machine. Machines are often available at community leagues, local Parks and Recreation Department offices, etc. For a nominal fee, you can also use the equipment at the Edmonton Social Planning Council and Communitas. Asking around will usually uncover equipment you can use for a community cause.

6. Tabloid newspaper: costs more than the simple newsletter, requires a little more time and skill, but can produce fairly professional results, even with amateurs. You do the writing, typing, lettering and layout, then send it to the printer. Result is a small newspaper, like an advertising flyer. Once started, it can be an exciting project for the community. Local advertising can even be sold to cover the cost of printing and materials. For more information on the actual techniques, ask a group who is currently publishing a paper, or look up one of the groups listed in this book under Chapter VI, "Help!"

Here are some ways to have materials distributed throughout your community: I.

Block leaders - Most effective for distribution of a regular publication. One person on each block is responsible for contact or delivery on that block.

Existing community groups - Guides, hockey teams, seniors groups, etc. may be willing to help. It is easier to notify and mobilize a group than to contact individuals separately.

Grocery store shopping bags - local merchants can be asked to put a copy in each bag.

Pick-up locations - copies of flyers or newsletters can be left in magazine sections of local stores, laundromats, etc.

Included in the local newspaper.

"Wc_AL MERCHANTS CAN BE ASKED TO PUT A COPY IN EACH BAG"

/ 177 17-1 771

THE CITY AND YOU //7/77

'CITY HALL1

III. THE CITY AND YOU

"You can't fight City Hall" is a perpetual excuse for apathy. City Hall is just a building, and knowing the right door to knock on can transform a faceless bureaucracy into a co-operative ally for your cause. A democratic system, like our city government, provides avenues for citizen participation which are too often ignored or not used effectively.

"Never understood the system? Be organized, learn the steps!"

". . . CAN TRANSFORM A FACELESS BUREAUCRACY INTO A CA-OPERATIVE ALLY. . . "

INSIDE CITY GOVERNMENT Figure 4 shows the structure of the city government in Edmonton. This can be used as a quick reference to trace lines of authority within the system. Let's take a closer look at some of the components of this chart.

FIGURE 4 THE CITY OF EDMONTON - ORGANIZATION CHART OF THE CITY ADMINISTRATION

ELECTORATE

CITY COUNCIL

MAYOR AND TWELVE ALDERMEN

CHIEF COMMISSIONER

PUBLIC AFFAIRS

D.F. BURROWS

S. DIETZE

Executive Services and Intergovernmental Affairs Corporate Policy and Planning

UTILITIES AND PROTECTIVE SERVICE

CORPORATE RESOURCES T.E. ADAMS

P.H. WALKER

Planning

Power

Finance

Transportation Systems Design (T.S.D.)

Telephones

Personnel

Water and Sanitation

Central Supply and Services

Utility Services IE.U.S.1

Computer Systerrts Design and Services

Engineering City Clerk Transit Law Special Projects

Fire Parks and Recreation Social Services

Real Estate and Housing Police Public Relations Bylaw Enforcement Assessment Management Systems, Sudies and Budgets

ALLOCATION OF DEPARTMENTS TO DIVISIONS

Effective December, 1981

I. Mayor and City Council City Council consists of a mayor and twelve aldermen elected during general civic elections every three years. Edmonton is divided into six wards (see Figure 5), with two aldermen selected by the voters of each ward. The mayor is elected by a popular vote of the entire electorate. Figure 6 provides the names, addresses and phone numbers of Edmonton's present Council members. Council is a decision-making body. Council may pass bylaws for the peace, order and good government of the city, and for promoting health, safety, morality, and welfare of its inhabitants.

Council meetings are normally held every second and fourth Tuesday of each month, except during June, July and August when Council meets only once per month.

2. Standing Committees of Council Council functions through five standing committees: Economic Affairs, Public Affairs, Utilities and Engineering, Legislative, and Audit. Four aldermen sit on each of the first three committees, and the chairmen of those then unite with the mayor to form the fourth. The members of the Economic Affairs Committee also comprise the Audit Committee. The mayor chairs the Legislative Committee and is an ex-officio member of all other committees.

r FIGURE 5 EDMONTON WARD SYSTEM

Each committee deals with issues referred by Council as a whole from assigned areas (see Figure 4). The committees discuss these issues in detail, hear delegations, and send the items back to Council as a whole with recommendations. Although any interested alderman or member of the public can attend, only the mayor and those aldermen who sit on the committee can vote.

Membership of committees rotates. Call the City Clerk's Office (428-5448) for current membership. The standing committees normally meet on the first and third Mondays and Tuesdays of each month.

A great way to learn about the system is to watch it in action. Meetings of Council and its committees are open to the public. Take time to sit through some of their meetings -- we guarantee you'll learn a lot!

3. Board of Commissioners

The City Commissioners are appointed by Council. The Commission Board

Mayor C.J. Purves Chief Commissioner D.F. Burrows

consists of the Mayor, the Chief Commissioner, and the Commissioners of Economic Affairs, Public Affairs and Utilities and Engineering.

Commissioner of Economic Affairs T.E. Adams

The function of the Board of Commissioners is to manage the operations of

Commissioner of Public Affairs

the Corporation of the City of Edmonton in accordance with City Council

(vacant)

policies, bylaws, resolutions, and budget. The other major thrust of the Board's activities is to develop policy recommendations for Council.

Commissioner of Utilities and Engineering P.N. Walker

FIGURE 6 EDMONTON'S CITY COUNCIL 1980- 1983 (EFFECTIVE OCTOBER 20, 1980)

MAYOR

ADDRESS & PHONE NUMBER ADDRESS & PHONE NUMBER -AT CITY HALL & AT - AT RESIDENCE WORK10707 - 59 Street Edmonton (T6H 1E8) 434-2307

2nd Floor, City Hall Edmonton (T5J 2R7) *428-5404

NEWMAN, K.G. (Ken)

10630- 130 Street Edmonton (T5N 1Y2) *455-0527

*428-5426 (City Hall)

BUTT!, Olivia

166 Wolf Willow Cresc. Edmonton (T5T I13) *487-5555

*428-5631 (City Hall)

PURVES, C.J. (Cec)

ALDERMEN WARD 1

WARD 2 HAYTER, Ron (Ronald J.)

11018- 154 Street Edmonton (T5P 21< I)

*428-5457 (City Hall) Ron Hayter News and Public Relations Services 205 Birks Bldg. 10113- 104 Street Edmonton, Alberta (T5J IA1) *423-1821

REIMER, Jan (Janice R.)

12957- 117 Street Edmonton (T5E 5J8) *455-7988

*428-5136 (City Hall)

* most accessible numbers

-2ALDERMEN WARD 3

ADDRESS & PHONE NUMBERS NAME, ADDRESS & PHONE NUMBERS - AT RESIDENCE - AT CITY HALL & AT WORK -

CAVANAGH, June C.

6318 - 103 Avenue Edmonton (T6A 01'6) *466-3562

*428-5331 (City Hall)

EWASIUK, E.W. (Ed)

8303 - 134 Avenue Edmonton (T5E IG9) 476-7958

*428-5936 (City Hall) Edmonton & District Labour Council Room 216, 10319- 106 Avenue Edmonton, Alberta (T5H 0134) *426-7744

WARD 4

NORRIS, Paul J.

WRIGHT, Gerry (Gerald H.)

20 St. George's Cresc. Edmonton (T5N 3M7) 452-7858 '

11047 - 81 Avenue Edmonton (T6G 053) 439-4256

*428-5456 (City Hall) Norris Holdings Ltd. 14912- 128 Avenue Edmonton, Alberta (T5V 1A6) *453-5776 *428-5733.(City Hall) Faculty of Extension University of Alberta Edmonton, Alberta (T6G 2G4) *432-5318

WARD 5 WICKMAN, Percy D.

4307- 116 Street Edmonton (T6J 151) *435-1790

*428-5939 (City Hall)

CAMPBELL, Lois N.

6511- 123 Street Edmonton (T6H 3T3) *434-4857

1428-5734 (City Hall)

HEWES, Bettie (Elizabeth J.)

5804 - 109B Avenue Edmonton (T6A IS8) *466-3604

*428-5969 (City Hall)

LEGER, E.H. (Ed)

8767 Strathearn Cresc. Edmonton (T6C 4C5) *469-4509

*428-5455 (City Hall)

WARn

*most accessible numbers

4. The Municipal Planning Commission

The City of Edmonton Planning Commission, commonly known as the Municipal Planning Commission (M.P.C.) provides a forum for senior administrative debate and decision-making on a variety of planning matters. As an approving authority and a key advisor to City Council, it plays an important role in managing growth and development in Edmonton.

The Municipal Planning Commission is made up of the following permanent members: the Commissioner of Public Affairs (Chairman); -

the Chief Commissioner, or, in his absence, the Commissioner of Economic Affairs or the Commissioner of Utilities and Engineering;

the City Engineer;

the City Solicitor;

the General Manager, Planning Department;

the General Manager, Social Services Department;

the General Manager, Parks and Recreation Department; and,

two citizens appointed by resolution of Council for one year terms.

The Subdivision Officer of the City Planning Department sits as a permanent, non-voting member of the Commission. Technical and clerical assistance for the Commission is provided by the Planning Department under the direction of the Subdivision Officer.

The M.P.C. has the authority to approve: applications to subdivide lands within the city of Edmonton (see Who Knows About Subdivision); applications for development permits for major projects where the Land Use Bylaw allows the Administration to exercise discretion and/or direct control in approving or refusing a permit (see Who Knows About Development and Building Permits); and, -

applications for condominiums, providing they comply with the Condominium Property Act.

The M.P.C. has delegated authority to approve minor subdivisions and condominium projects to the Subdivision Officer.

The Municipal Planning Commission also advises City Council on: -

amendments to the Land Use Bylaw (redistricting or rezoning); area and neighbourhood plans for developing and existing communities, and amendments to these plans; proposals to re-design old subdivisions (replotting schemes);

long range planning (e.g. the General Municipal Plan and amendments, research studies, transportation plans); road closures; and,

disposal of public land reserves.

The Municipal Planning Commission also sends comments to the Edmonton Regional Planning Commission staff on regional affairs.

The Municipal Planning Commission meets every Thursday morning at 9:30 a.m. in the Administrative Committee Room, 3rd Floor, City Hall.

Although the public is welcome to attend meetings, these are not public hearings. At the present time, there is no provision for the public to speak or make presentations to the M.P.C. The M.P.C. will accept written submissions from interested persons or groups, however. Submissions must be presented to the Subdivision Officer, 12th Floor, Phipps-McKinnon Building, 10020 - 10IA Avenue by 12:00 noon of the Wednesday preceding the weekly meeting. When the Municipal Planning Commission recommends "support" or

"non-support" of statutory plans and Land Use Bylaw amendments to City Council, the public may comment at formal public hearings before Council.

Agendas and minutes of M.P.C. meetings are available by annual subscription.

For further information on the M.P.C., phone the Subdivision Officer at the Planning Department, 428-5878.

City Departments The civic government is a large, diverse organization providing a variety of services to Edmontonians. Effective management of the City requires long range planning at all levels to ensure the programs under City Council's control are planned, coordinated and phased to provide the greatest community benefit from available resources. The key document in this planning process is the Local Policy Plan, prepared

7th Floor, City Hall

cast which provides a comprehensive summary of the City's plans to respond

Edmonton, Alberta

to the needs and problems of citizens. The Local Policy Plan is a five-year plan for the Corporation of the City of Edmonton. Basically, the Plan summarizes the background and forecasts (i.e. growth rate, economic conditions, financial situation, etc.) on which the plan is based, and highlights plans of the various civic services. Fundamental concerns, policy issues and corporate projections are also addressed.

The following briefly describes the purpose of the City's departments. For department addresses and phone numbers, refer to the Edmonton telephone directory (white pages) under "City of Edmonton." a.

Assessment: appraises all real estate for the purposes of taxation.

Auditor General's Office: audits all City departments. Reports directly to City Council.

Corporate Policy Planning Office

by the Corporate Policy Planning Office. This is a five-year corporate fore-

T5J 2R7 Phone:

428-3679

Business Development: promotes commercial and industrial development in Edmonton for the purpose of achieving a balanced, diversified and stable economic base for the city. The Travel Development Section seeks to build tourism in Edmonton.

Bylaw Enforcement: enhances the safety, security and quality of life of Edmontonians by enforcing Provincial regulations (i.e. building, heating, plumbing and gas) and City bylaws (i.e. land use, noxious weeds, minimum property standards, garbage and dogs). It also operates civic parking facilities, and provides security and protection services for City assets, property and staff.

Central Supply and Services: provides support services for the other City departments, i.e. building maintenance, purchasing and maintenance of City vehicles, and purchasing of materials and supplies.

City Clerk's Office: keeps all official City records i.e. Council meeting agendas, minutes, bylaws, census materials, etc.

Community Development Office: a proposal to create this new department is under discussion. The department would be responsible for sustaining citizen interest and involvement in the City's decisionmaking processes.

Computer Systems Development & Services: provides a computing resource and service for civic departments.

Corporate Policy Planning: is responsible for the preparation of long range corporate plans for the City as a whole (including identification, analyses, and recommended solutions to corporate policy issues which will affect the future of the City), designed to ensure that the programs/services under the control of City Council are planned, coordinated and phased to provide the greatest benefit to the community from the available resources.

iâ&#x20AC;˘

Engineering: is responsible for:

working drawings, construction and maintenance of roadways, bridges, lanes and sidewalks;

traffic management - crosswalks, traffic lights, one-way streets, etc.; and,

operating the Municipal Airport.

Executive Services: provides administrative support services to Council and the Commission Board. Facilitates the flow of information between Council, Commission Board and all City departments.

Finance: provides corporate financial management and accounting services to City departments.

Fire: in charge of suppressing and preventing fires and other emergency services.*

Health: Provides a wide variety of health services to Edmontonians.*

Law: provides legal services to the City.

Management Studies, Systems and Budgets: prepares budgets and studies to achieve greater efficiency, effectiveness and economy within the City administration.

Parks and Recreation: is responsible for ensuring sufficient public land is reserved for parks for aesthetic, recreational and environmental needs, and for developing park and recreational facilities to serve the needs of the community.

Personnel: recruits personnel, and is responsible for labour relations, staff development and manpower planning.

Planning: manages the City's planning services in an effort to effectively promote, guide and control safe, orderly and satisfactory development.*

Police: is responsible for maintaining peace and good order, protecting lives and property, preventing and detecting crime and responding to emerging community needs.*

Power: is responsible for planning, producing and distributing electrical power in a reliable, safe, efficient and profitable manner to the citizens of the city.

Public Relations: works to develop community awareness, understanding and support for the City's policies and programs. The Citizen Action Centre helps citizens get answers to their questions, if their attempts through regular channels have proven unsatisfactory. (See Chapter VI - Help!).

Real Estate and Housing: provides housing, property development, realty and property management services for the City.*

Social Services: generally provides social services concerned with the protection, conservation and improvement of individual, family and community functioning. Includes implementing the Family and Community Support Services program and conducting social research and impact studies.*

'telephones': provides telephone and other telecommunication services.

Transit: provides public transit services, using buses and the L.R.T. System.*

aa. Transportation Systems Design: develops and maintains a comprehensive master Transportation Systems Plan for the city, to ensure that all types of transportation facilities will work together.*

bb. Utilities Services: provides a one-stop centre where people can arrange for power, water and residential telephone services. Also handles billing customers for these services.

cc. Water and Sanitation: constructs, operates and maintains systems for: the treatment and delivery of drinking water; -

the collection and treatment of sanitary sewage;

the collection and disposal of storm water; and,

the collection and disposal of solid wastes.

*Detailed in Chapter IV, "Who Knows About...?" If you are having trouble finding the information you need from the City, call the Citizen Action Centre on the main floor of City Hall, phone 428-2600. The Action Centre has been established to help the public get information about City services and activities, and to register and get action on any complaint or problem.

BEING HEARD

I. Public Hearings

Public hearings are your opportunity to be part of our city's political and decision-making process. In the public hearing forum, you can address City Council, committees or boards face-to-face, and make your objectives known. In addition, you can speak to the public via media representatives and the audience in attendance. The public hearing cannot be ignored, as it is one of the most effective tools available to you.

Public hearings take many forms and have different rules of procedure. Some have a rigid format, time limits, etc., while others operate very informally. Knowing ahead of time how a particular body operates will enable you to effectively take advantage of your right to be heard.

"SOME HAVE. A RI4ID FORMAT, TimE. LimTs, ETC., . . . Â°

Important Things You Should Know About Public Hearings

The time and place of the hearing. Some bodies, like City Council, meet regularly and frequently, while others meet less often. This can be very important as it affects the scheduling of your strategy.

Do you need to register for an appearance? If so, find out when and where you register. Listings for most bodies can be found in the telephone book under "City of Edmonton."

The time you will be given to speak. Some bodies limit the time for each speaker.

Is a filing fee required to initiate a hearing before the body? For example, the Development Appeal Board requires a fee to register an appeal. The hearing which then results is open to the public.

Where can you appeal a decision of this body? It is a good idea to chart out the process and avenues of appeal so you can plan long term strategy.

2. Tips on Being Heard

Before the hearing, you may consider sending out a news release clearly stating your position on the issue. This will advise the media of your case in the event they do not cover the hearing.

Be sure all hand-outs are typed. 67

Make enough copies of your hand-outs for each member of the commission, board, or committee, and provide extras for the reporters in attendance. Include any statements of support from other citizens or groups who cannot attend.

Start your presentation by stating your full name, address, title or group affiliation. Also mention other groups who support your position.

Explain why you support or oppose the issue being considered. Use facts to support your statements. Never make charges or accusations you cannot prove.

Always explain how your position may benefit the public's interest or lead to any potential cost-savings.

Avoid repetitions if you plan to have more than one person speak. Have each person cover a different aspect of the issue.

Speak clearly - loud enough to be heard, slow enough to be understood, but fast enough to hold their attention.

Be prepared to answer questions. If you don't know the answer to a question, volunteer to get the information and send it to them.

Try to have a large delegation of supporters at the hearing. Mention their presence. Hats, badges etc. can be used to identify your group.

Listen to other speakers, especially the opposition, and make notes. If you follow other speakers, you may wish to refer to questions they raised.

"LISTEN TO OTHER SPEAKERS,. . . N 3. Addressing City Council

Council meetings are normally held on the second and fourth Tuesdays of the month commencing at 9:30 a.m. Note that Council meets only once a month during June, July and August. The regular business of Council is dealt with until 1:30 p.m. when bylaws are considered and delegations are heard from the public at large.

If your group expects to address Council at some time, some members should attend a prior Council meeting to become familiar with the process. Hearing other delegations make their presentations, and listening to the aldermen's questions and discussions will help you plan an effective strategy.

Delegations wishing to speak at a statutory hearing (for example, concerning an amendment to the Land Use Bylaw or the adoption of an Area Structure Plan or Area Redevelopment Plan - See Plans, Plans, Plans) can submit a letter to the City Clerk one week prior to the Council meeting stating whether they are opposing or supporting the bylaw. Alternatively, they may appear at City Council at 1:30 p.m. and respond when delegations are called for their particular bylaw. Each speaker is only permitted five minutes for his or her presentation. Council may then ask questions of the speaker.

When a person wishes to bring any matter to the attention of Council, he submits a letter of request to the City Clerk, at least one week prior to the meeting. This letter should be typed or legibly hand written, signed by the correct name of the writer and contain the full mailing address. It should also indicate if the writer wishes to address Council or answer questions in relation to the matter outlined in the letter.

A group of persons wishing to present a petition to Council on any matter within Council's jurisdiction may submit a petition clearly setting out the matter at issue and the request being made. This petition must be typed or legibly written, be signed by at least two persons and give the civic address of each petitioner. The petition should be submitted to the City Clerk at

least one week prior to a Council meeting. It should also state if a representative wishes to address Council on the subject. A legal petition signed by 5% of the electorate can demand a plebiscite on a money bylaw.

Upon receiving requests from the public as described above, the City Clerk will:

include them on the agenda for the next regular meeting of Council, and

recommend appropriate action, namely:

refer to the appropriate standing committee or Board/Committee of Council;

refer for report to Commissioners or Commission Board; refer to Commissioners or Commission Board for reply; or,

receive as information.

If an individual or representative of a group wishes to address Council on a matter which is not on the agenda and has submitted a letter of request to the City Clerk, Council may vote to allow that person to be heard. There is a five minute time limit on delegations.

You should be aware that only statutory hearings must be heard by Council as a whole; other delegations are normally referred to a Standing Committee of Council.

4. Lobbying City Council

Lobbying is a well-proven political tool for successful interest groups. An organized community group should be sure to employ this tool to help achieve its goals.

Lobbying can be done through the mail or over the phone - preferably both. Contacting individual aldermen prior to a meeting permits discussions without the restrictions of meeting procedure. Telephone lobbying will also give some indication of how much support you have on Council. As well as lobbying on specific issues, your group can utilize "ongoing lobbying" by keeping officials up-to-date, inviting them to meetings, and generally getting to know them and be known by them.

5. Are You Bored?

Sometimes the best way to beat the system is to be part of it. Advisory committees and boards may be appointed by City Council to carry out specific terms of reference. Many of these bodies draw members from the general public, and you might be interested in investigating the process for being considered for appointment on a particular committee or board. Some of these bodies are:

Edmonton Historical Board;

Edmonton Public Library Board;

Social Service Advisory Committee;

Landlord and Tenant Advisory Board;

ARE. you BORED r

Names Advisory Committee;

Old Strathcona Foundation;

Parks, Recreation and Culture Advisory Committee;

Development Appeal Board;

Hospital Board;

Exhibition Board; and

Municipal Planning Commission.

For more information, contact the City Clerk's Office at 428-5448.

(WHO KNOWS ABOUT....

IV.

WHO KNOWS ABOUT....?

BUS ROUTES, SCHEDULES, SHELTERS AND LRT Want improved public transportation service in your area? Need a bus shelter on that windy corner? Although these services are not there for the asking, you

Edmonton Transit Marketing and Development Section 10426 - 81 Avenue

can register your concern and get answers to your questions from the Edmonton Transit Department. They can also tell you of plans for future services or

T6E 1X5

improvements in your district.

Phone:

Complaints about existing service should be directed to 428-5532. Be sure to specify the location, bus route and direction of travel you are concerned with. Information on current routes and schedules can be obtained by calling Transit Information at 432-1234.

Edmonton, Alberta

429-5841

BYLAW ENFORCEMENT

The Bylaw Enforcement Department enforces many City bylaws.

The Building Inspection Branch checks building plans to make sure they comply with the Land Use Bylaw and Provincial regulations covering building, plumbing, heating and gas. This section issues development and building permits. They

For information on: development permits 428-5881 building permits 428-5881 building and property standards 428-5666

also send out inspectors to check projects under construction for compliance with these regulations and bylaws (see Who Knows About Housing).

The Enforcement Branch implements and enforces the following civic bylaws:

(I) Garbage Bylaw (5)

Pigeon Bylaw

(2) Nuisance Bylaw (6) Taxi-cab Bylaw (3) Streets Bylaw

(7) Dog Bylaw

(4) Traffic Bylaw

(8) Licence Bylaw.

They also enforce Provincial Acts covering noxious weeds and litter, and the Municipal Government and Tax Property Reductions Acts relating to mobile homes.

The requirements and stipulations of these bylaws are too numerous to list here but more information can be obtained by calling 428-4337 (the Bylaw Enforcement Department). Copies of the bylaws are also available from the City Clerk's Office, 3rd floor, City Hall (428-5448) at IW per page.

For bylaws relating to housing see Who Knows About Safe and Healthy Housing.

C. CITY PROPERTY The City is the biggest property owner in Edmonton. Their property includes parks, public buildings, housing and vacant lots. The Real Estate and Housing

2nd Floor, Centennial Building 10015- 103 Avenue

Department manages City property, though all property purchases and sales are

Edmonton, Alberta

approved by City Council. If you want to know if a particular property belongs

T5J OH I

to the City, call a Leasing Officer with Real Estate and Housing (428-3685).

Phone:

The Rentals Supervisor handles complaints about civic property (428-5999). The Parks and Recreation Department is responsible for maintaining public green space (from parks to boulevards). Call your District Maintenance Supervisor if you have any questions in this regard. (Also see Who Knows About Parks and Recreation.) How The City Acquires Property The Property Administration Branch of Real Estate and Housing buys (and sells) land for the City. Land is acquired for various capital projects from buildings to road widenings. The expropriation process is only used as a last resort. The Property Administration Branch has available a booklet explaining personal rights for owners whose land is needed for civic purposes.

Real Estate and Housing Department

428-5986

D. CONSUMER CONCERNS

Concerned consumers are a community resource. By defending your own rights and insisting on fair practice, you can protect others from being exploited. If you have a question or complaint, or don't quite know what to do, there are several agencies in the city to assist you.

I. Better Business Bureau

This agency offers free, unbiased information to consumers on businesses in

Better Business Bureau

Edmonton, Canada and the U.S.A. They will handle complaints on behalf of

1/600 Guardian Building

consumers against unfair practices by businesses. They will also investigate

10240- 124 Street Edmonton, Alberta

and report questionable advertising. Speakers, literature and advice are

T5N 3W6

available free of charge to interested consumer groups. However, the Better

Phone:

482-2341

Business Bureau does not: offer free legal advice; help break contracts; give credit ratings; help obtain adjustments or refunds where no misrepresentation was made by the business concerned, or make judgment on prices, durability or fees.

2. Consumer Association of Canada

This association presents consumers' views to industry and government.

Consumer Association of Canada

They prepare and distribute consumer information to enable the purchaser

Box 5112

to get the best value for each dollar. "Canadian Consumer" is available by

Edmonton, Alberta

subscription or at news outlets and provides testing of Canadian products. This group will also provide speakers.

3. Consumer & Corporate Affairs Canada

The primary role of the federal department of Consumer and Corporate Affairs Canada is to encourage and develop a competitive market system

Consumer and Corporate Affairs Canada 10225- 100 Avenue Edmonton, Alberta

which is fair to all.

T5J OA I Phone:

420-2481

To accomplish this, the Department of Consumer and Corporate Affairs For information contact:

Canada has been given a wide range of responsibility under federal jurisdic-

Paddi Mills

tion. They relate to such matters as product safety, textile labelling, mis-

District Manager

leading advertising, packaging and labelling of products, investigation of

Consumer Services

combines (monopolies and mergers), inspection of weighing and measuring devices (gas pumps, scales, etc.), inspection of electricity and gas metering devices, and inspection of meat, fish and agricultural products at the retail level for quality and grade standards. In addition, the department also works to regulate the marketplace through enforcement of bankruptcy, patents, copyrights, trademarks, industrial designs and federal corporation law.

In the main, the job of the federal department of Consumer and Corporate Affairs is to enforce legislation under its jurisdiction via inspection, monitoring and laying charges when necessary.

In addition, however, the Consumer Services Branch functions as a resource to consumers who may enquire about their rights in the marketplace; and as a resource to educators and consumers who wish to learn more about consumer rights and responsibilities. Pamphlets, teaching kits and speakers are provided to achieve this function.

Consumer and Corporate Affairs Canada

CULTURAL DEVELOPMENT, CULTURAL FACILITIES, AND HISTORIC SITES

I. Alberta Culture

Alberta Culture offers several programs and services which might be of assistance to community groups. Some of these include:

For more information call: Alberta Culture Field Services 14th Floor, CN Tower

guidance in developing services, programs, and projects, including

10004- 104 Avenue

planning, program development, facility planning and leadership develop-

Edmonton, Alberta

ment in the arts and multi-culturalism area;

T5J OK5 Phone:

427-8088

organizational, developmental, and technical expertise in the area of cultural facility development;

Alberta Culture

preservation and development of sites which commemorate the peoples

Communications Branch

and historic events significant to Alberta's history;

14th Floor, CN Tower

grants to aid in the restoration, preservation, protection and/or com-

10004 - 104 Avenue Edmonton, Alberta

memoration of historic sites or buildings; and,

T5J OK5

a wide range of reference material and resource people.

Phone:

427-6530

Resources

Alberta Culture, A Guide to Programs '80 281 is available upon request from the Communications Branch.

2. The Parks and Recreation Department

The City's Parks and Recreation Department, Policy and Planning Branch, has positions on staff concerned with 'cultural and historic matters. The Department's Social and Cultural Planner is responsible for preparing policies and programs for Departmental and City Council approval, to ensure that social and cultural concerns are considered in the planning of parkland and recreation facilities. This individual is also charged with identifying the cultural and social n,

ind trends which can be met through the activities

of the Parks Department.

The Parks Department also has a planner on staff concerned with historical

City of Edmonton Archives

planning. Furthermore, the City of Edmonton Archives is part of this Depart-

10105- 112 Avenue

ment, and probably the best source for historical information on the City.

Edmonton, Alberta T5G OH I Phone:

479-2069

3. City of Edmonton Heritage Officer

The City of Edmonton has recently established a position of Heritage Officer

City of Edmonton Heritage Officer

in the Planning Department. The Heritage Officer's responsibilities include:

c/o City Planning Department 11th Floor, Phipps McKinnon Building 10020- 10IA Avenue

developing and administering an inventory and evaluation process for

Edmonton, Alberta

architecturally and historically significant sites in the city (this

Phone:

reference information is available for public use); -

coordinating all Civic preservation activities;

implementing City policy on historic preservation; and,

advising anyone interested in the purchase, redevelopment and/or rehabilitation of architecturally and historically significant buildings by providing information and help on land use control and development permit processes, loan and grant assistance programs, property tax treatment and building inspection processes.

428-3576

DEVELOPMENT AND BUILDING PERMITS

The Edmonton Land Use Bylaw 115996, regulates and controls the use and development of all land within Edmonton (see Who Knows About Zoning).

Under the Land Use Bylaw, anyone wishing to construct or alter a building or to change the use of an existing property, must apply to the City's Bylaw Enforcement Department for a development permit. This enables the City to review each proposed development in relation to the regulations of the Land Use Bylaw and ensures the development is compatible with the area in which it is to be located. As an illustration, a heavy industry would not be granted a development permit to build a plant on a parcel designated for residential uses.

Development permits which regulate the use and form of development, differ from building permits which approve the techniques and materials used in building construction to ensure the building will be safe. (Once an application for a development permit has been approved, the Bylaw Enforcement Department automatically considers the application for a building permit.) I. Classes of Permits

The Land Use Bylaw establishes five classes of development permits: Class 0 - No Permit Required Class A - Minor Permitted Use

Class B - Permitted Use Class C - Discretionary Use Class D - Design Review

In determining the class of permit required for a particular development, it is necessary to establish whether the proposed use is listed as a Permitted Use or a Discretionary Use under the regulations of the Land Use District which applies to the site. Permitted Uses are those which must be approved by the Development Officer if the standards of the Land Use Bylaw are met. Discretionary Uses are those which may be approved or refused at the discretion of the Development Officer, depending on their relationship to surrounding uses and any applicable statutory plan.

Certain specified types of construction, such as fences under a specified height or repairs under a specified value, fall into Class 0 and do not require a development permit.

Applications for Permitted Uses fall into Class A or B. Minor developments which can be quickly evaluated for conformity with the Bylaw, such as single detached houses, mobile homes, garages, decks, patios and fireplaces, fall into Class A and most are processed within 24 hours. All other Permitted Uses, including duplexes, row houses and apartments, as well as commercial and industrial buildings, fall into Class B. These applications must be analysed in greater depth to determine conformity with the Bylaw, and may require conditions or agreements to ensure compliance.

Applications for Discretionary Uses, and all applications within Direct Control Districts, fall into Class C or D. Most of these fall into Class C and are reviewed by an appointed Development Officer who has the discretion to approve or refuse the application. However, certain types of development are placed in Class D and referred to the Municipal Planning Commission for consideration because they have the potential to affect a large area. These include:

designated historic sites and other developments in a DC1 District;

developments exceeding six storeys, 100 dwelling units, or 10,000 m2 gross floor area; and,

other specific cases where the regulations of a District require referral to the Municipal Planning Commission.

The information which must accompany an application for a development permit varies with the development class. Development fees vary as well, ranging from $10 for minor developments to $4,000 for large developments, with the latter including a charge per unit floor area. For more information on requirements for a specific development, call the Bylaw Enforcement Department, 6th floor, City Hall at 428-5881.

2. Expiry of Permits

A development permit is valid for 12 months from the date of issue. If a building permit is issued for the project within the 12 month period, the

development permit will remain valid until the building permit as issued is cancelled or allowed to lapse.

3. Notification

In some cases, a community may be interested in a proposed development, particularly if it may have an impact on the services in the area. The Land Use Bylaw requires public notification of applications for permits in Classes B to D. The notices advise of the decision of the Development Officer respecting the application and of the right of appeal. The notification procedures are as follows:

Class B - within 10 days of issuing a Class B permit, the City places a notice in the Edmonton Journal describing the development proposal, the decision of the Development Officer and the right of appeal.

Class C - within 7 days of issuing a Class C permit, the Development Officer notifies by mail each assessed owner of the site being developed, each assessed owner of land within 60 metres of the boundary of the site and the President of any affected Community League. The notice states the decision of the Development Officer and the right of appeal. Notices of these permits are also published in the Journal.

Class D - the notification requirements of Class C apply here. In addition, the Municipal Planning Commission may require notices sent to land owners

beyond 60 metres from the site, if the Commission decides they may be affected by the development.

4. Appeals Any person applying for a development permit or affected by a permit issued by the Development Officer may appeal that decision to the Development Appeal Board within 14 days after the notice of the decision is given. For more information on appeals, see Who Knows About the Development Appeal Board.

"AFFECTED PERSONS/ NEIGHBOURS CAN ARGUE AGAINST THE APPEAL OF A DEVELOPER,. â&#x20AC;¢ . "

5. Contacts for More Information Development Permits: Bylaw Enforcement Department 6th Floor, City Hall 428-5881 Building Permits:

Bylaw Enforcement Department 6th Floor, City Hall 428-5881

Development Appeal Planning Department Board

13th Floor, Phipps McKinnon Building 10020- 10IA Avenue 428-3104

Land Use Bylaw

Planning Department

Interpretation:

12th Floor, Phipps McKinnon Building 10020- 101A Avenue 428-3450, 428-3199 or 428-2669

THE DEVELOPMENT APPEAL BOARD

The Development Appeal Board hears appeals from decisions of the Development Officer in issuing development permits.

Development Appeal Board 13th Floor, Phipps McKinnon Building 10020- 10IA Avenue Edmonton, Alberta

The Development Appeal Board (D.A.B.) is made up of 10 members appointed by

T5J 3G2

resolution of Council for 3 year terms. Aldermen may be appointed to the Board,

Phone:

428-3104

as long as they do not constitute a majority of the members. No Development Officer or Municipal Planning Commission members are permitted on the Board. A D.A.B. Officer administers the affairs of the Board. The D.A.B. Officer is a member of the City Planning Department, and is located on the 13th floor, PhippsMcKinnon Building, 10020 - 101 A Avenue, Edmonton, T5J 3G2, phone 428-3104. Anyone objecting to the Development Officer either approving or refusing a development permit may appeal in writing to the D.A.B. within 14 days after notice of the decision has been given. A fee is charged for lodging an appeal (see Figure 7). The Development Appeal Board must hold a hearing within 30 days of receipt of a written appeal. The D.A.B. secretary notifies the appellant and all owners of land considered by the Board to be affected by the appeal, a minimum of 5 days before the hearing.

FIGURE 7 DEVELOPMENT APPEAL BOARD FEE SCHEDULE I.

Appeals respecting any development proposed on lands districted: RF I Single Detached Residential District RF2 Low Density Infill District RF3 Low Density Redevelopment District RF4 Semi-Detached Residential District RR Rural Residential District RMH Mobile Home District AP Public Parks District A Metropolitan Recreation District AG Agricultural District AGO Urban Reserve District each appeal $ 25.00

All appeals respecting signs

... each appeal $ 25.00

Appeals respecting all other proposed developments

... each appeal $ 50.00

Anyone claiming to be affected by the appeal is permitted to speak to the Board, which operates in a quasi-judicial manner dealing with matters on the basis of evidence presented. It is important to know that the Board's decisions cannot be considered as precedents in subsequent hearings.

After hearing all submissions and rebuttal, the Board reaches its decision in private. The D.A.B. Officer announces the Board's decision at the conclusion of the hearing, though the decision is not final until written and signed. The D.A.B. secretary sends the Board's decision to those who give their names at the hearing, to the appellant and to the development permit applicant (if different from the appellant).

The decisions of the Board must comply with existing legislation such as the General Municipal Plan and any other statutory plans which may be in effect. However, the Board may waive existing regulations of the Land Use Bylaw if it feels the proposed development will not "unduly interfere" with the amenities of the neighbourhood, and if the development does not conflict with the use prescribed in the Land Use Bylaw for that property.

The decision of the D.A.B. may in turn be appealed to the Court of Appeal, but only on a point of law or jurisdiction.

The Development Appeal Board meets every Thursday at 1:15 p.m. in Committee Room "A" on the second floor of City Hall. (Committee Room "B" serves as a waiting room.) Agendas are available at the meetings.

The best way to understand the operations of the Development Appeal Board is to attend its meetings. 91

THE ENVIRONMENT

People are becoming increasingly aware of the state of our environment. All three levels of government plus special interest groups are involved in various ways in environmental protection.

THE. H EA LTH AND 5TATE. OF OUR 0.4V 1 RON MEN T . . .

I. Environment Canada

The federal government has the authority to deal with pollution problems

Environment Canada

that spill over provincial and international boundaries. They are also involved

Western & Northern Region

with pollution control for federally controlled works and businesses.

9th Floor, 9942 - 108 Street Edmonton, Alberta T5K 2J5 Phone:

420-2545

2. Alberta Environment Responsibility for protecting the environment lies mainly with the Province. The Communications Section of the Department can provide you with:

Alberta Environment 9820 - 106 Street Edmonton, Alberta T5K 2J6

literature on environment, including information and activities for

Phone:

427-6267

teachers; b.

"The Environmental Source Book" which lists citizens groups and sources of information on the environment; and,

"Environmental Views," a free bi-monthly magazine addressing environmental issues.

For information on any of the above, call 427-6311.

Alberta Environment relies on the public to identify air and water pollution. For complaints about air pollution, call the Air Quality Branch at 427-4893. For complaints about water pollution, call the Water Quality Control Branch at 427-5828. After hours, call 1-800-222-6514 for emergencies or complaints. 3. The Local Board of Health The Local Board of Health works closely with the Province in areas of mutual 93

FIRE

I. Fire Permits

No permits are issued to burn rubbish or refuse in the city. They are issued, however, for recreational purposes (bonfires and wiener roasts) and for thawing ground for construction (e.g., laying utility lines during the winter).

Call Parks and Recreation (428-3542) if you are planning a bonfire on City property. A permit for fires on private property can be obtained from the Fire Department (Fire Prevention Branch) at 10221 - 107 Street (428-7927). There is no charge for the permit, but a minimum 24 hours notice is required.

'THEY ARE ISSUED FOR R.ELREATIONAL PURPOSES . . "

2. Fire Prevention The Fire Prevention Branch (428-7920) can provide you with information

Fire Prevention Branch

about protecting life and property from fire. They have a wealth of free

Edmonton Fire Department

literature on this subject. Upon request, the Department will inspect property,

Edmonton, Alberta

prepare emergency evocation procedures for high rises, etc. Fire inspectors

T5J IK I

enforce compliance with the regulations under the Alberta Fire Prevention

Phone:

Act and the City of Edmonton Fire Bylaw to ensure that buildings are maintained in a safe condition.

3. Arson

The Fire Department asks that the public take the following steps to help prevent arson:

10221 - 107 Street

make sure your property is secure;

practise good housekeeping (don't let rubbish accumulate);

secure home and business if you are going to be away; and,

report any suspicious persons to the police.

428-7927

J. HEALTH

The Local Board of Health provides a wide variety of health services. The Public

Local Board of Health

Health Act of Alberta established local health boards. The Edmonton Board of

7th Floor, CN Tower 10004- 104 Avenue

Health consists of nine people appointed by Council.

T5J OK I Phone:

428-3628

The Local Board of Health has set up clinics on a regional basis at the following locations: Castle Downs Clinic

15333 Castle Downs Road

456-9394

Central Clinic

Avord Arms

428-3444

10015 - 103A Avenue Southside Clinic

10325 - 83 Avenue

439-6311

Woodcroft Clinic

13420 - 114 Avenue

453-3571

Eastwood Clinic

11845 - 81 Street

474-8266

Idylwylde Clinic

8314 - 88 Avenue

465-7976

Jasper Place Clinic

15626 - 100A Avenue

489-4982

Glengarry Clinic

9535 - 135 Avenue

478-8571

Duggan Clinic

5035 - 108A Street

435-9202

Millbourne Clinic

7525 - 38 Avenue

463-2959

Birth Control Clinic

#242, 10010- 105 Street

428-5700

The Local Board of Health provides the following services:

I. Public Health Nursing Division

A Public Health Nurse is assigned to a district in one of the above regions. Infant and pre-school services and immunization, school health, home visits, family planning, pre-natal classes and health promotion are among the Public Health Nurse's responsibilities.

2. The Preventive Medical Division

A medical officer is assigned to each region to work closely with the Public Health Nursing Division towards the early identification of medical problems in children.

3. Preventive Mental Health Services Division

This Division provides family counselling and consultation to improve people's mental health.

4. Environmental Health Services

Environmental Health Services is often of particular interest to community groups. Public Health Inspectors check into cleanliness in restaurants, playgrounds, nurseries, nursing homes, etc. They are also responsible for the investigation of rented housing (see Safe and Healthy Housing). Air, noise and other forms of pollution are monitored by Health Inspectors who make

recommendations and take necessary action to eliminate pollutants. Food safety is also investigated. For more information, call 428-3620.

5. Nutrition Services

Nutritionists employed by the City of Edmonton offer information on food, nutrition and diet to members of community agencies and institutions.

6. Dental Health Division

This Division is working to raise the general level of dental health in the community by providing dental check-ups, parent or guardian counselling, fluoride application (for children 4-6 years), a special dental nutrition program and a dental clinic treatment service for the children of indigenous parents.

Resources

"Your City Health Department Services," a detailed and informative booklet, is available free of charge from your regional clinic.

The Health Education Division of the Local Board of Health has pamphlets, posters and films to provide members of the community with health information.

K. HOUSING PROGRAMS I. The City of Edmonton's Non-Profit Housing Corporation builds rental accommodation for low and moderate income households to provide housing at rents between the private market and subsidized housing. The Non-Profit Housing Corporation is a separate legal entity but has the City of Edmonton as its sole shareholder. If you would like more information, call them at 428-2892. 2. The Edmonton Housing Authority selects applicants, and manages and maintains community housing rental accommodation.

City of Edmonton Non-Profit Housing Corporation 426, Centennial Building 10015- 103 Avenue Edmonton, Alberta T5J OH I Phone:

428-2892

Edmonton Housing Authority 10829 - 105 Avenue Edmonton, Alberta T5H OK9

3. The Alberta Housing Corporation assists in the provision, maintenance and

Phone:

420-6161

management of housing for low income families, senior citizens, and employees of the Government of Alberta. The Board of Directors for the Corporation is chaired by the Minister of Housing and Public Works.

Alberta Housing Corporation 700, 10050- 112 Street Edmonton, Alberta T5K 2J1

The Development Division of the Alberta Housing Corporation develops and administers the following programs. a.

Senior Citizens Self-Contained Housing Program -provides apartments for low and middle income senior citizens at rents they can afford. Projects are initiated and sponsored by non-profit organizations, municipalities, housing authorities, and senior citizen foundation groups.

100

Phone:

482-5821

AHC is responsible for 100% of the capital costs of construction. Operating deficits are shared jointly by the federal and provincial governments. The sponsoring group is responsible for the management of the project and tenant selection. Any groups interested in sponsoring a senior citizens self-contained apartment should apply to AHC's Program Co-ordination Department. Senior citizens interested in obtaining rental accommodation of this type should apply directly to the sponsoring group. The Society for the Retired and Semi-Retired keeps a registry of senior citizen housing. Phone 423-5510.

Senior Citizens Lodge Program -provides rooms, meals, linen service and recreational facilities for senior citizens. Projects are initiated and sponsored by non-profit foundation groups. AHC is responsible for 100% of the cost including land acquisition, construction, furnishings and equipment for the residence. The sponsoring groups are responsible for the management of the project and must be prepared to cover any operating deficits incurred. Enquiries from groups interested in sponsoring a senior citizens lodge should be directed to AHC's Program Coordination Department. Senior citizens interested in obtaining lodge accommodation should apply directly to the foundation group.

One Third Capital Grant Program - promotes construction of rental accommodation for low and middle income senior citizens. Again, non-profit sponsoring groups are responsible for initiation and management of the project. AHC provides a grant covering one-third of the

101

capital costs of construction. A low interest mortgage loan covering the balance may be obtained from Alberta Home Mortgage Corporation. The sponsor group owns the project and is responsible for all operating costs. Interested sponsoring groups should apply to AHC's Program Co-ordination Department for further information. Senior citizens should apply directly to the sponsoring group for accommodation information. d.

Community Housing Program - provides rental accommodation for low and middle income Albertans. The housing project is initiated by the municipality, constructed by AHC and managed by the local housing authority. Operating deficits are shared by the federal, provincial and municipal governments on a 50-50-10 percent basis respectively. Interested municipalities should contact AHC's Program Co-ordination Department. People interested in rental accommodation in communityhousing projects should contact the Edmonton Housing Authority.

Residential Land Program - assists municipalities in assembling and/or developing an adequate supply of residential housing lots at reasonable costs. Under a land assembly agreement, AHC would secure land approved by the municipality for future residential development. The municipality then purchases the land from AHC as it is required. At the end of the 15 year agreement all unsold land must be purchased by the municipality. If AHC and the municipality enter a land development agreement,

102

AHC would purchase the required land and produce serviced lots developed to the prevailing community standards. Marketing of the land must be in accordance with AHC's lot sales policy. All unsold land must be purchased by the municipality upon the expiry of the agreement. Enquiries regarding the program should be directed to AHC's Program Co-ordination Department.

3. Alberta Housing and Public Works - has several divisions which provide housing-

Alberta Housing and Public Works 3rd Floor, 10050- 112 Street

related programs.

Edmonton, Alberta T5K 2J1 a.

Policy And Planning Division

Phone:

427-4231

Market and Economic Analysis Branch -

Funds registries designed to assist needy Albertans in locating decent, affordable accommodations;

develops forecasts of housing demands;

conducts apartment vacancy surveys; produces a monthly report on residential construction activity; conducts studies; and,

assists researchers and general public in matters concerning housing. /

â&#x20AC;&#x201D;CONDUCTS APARTMENT VACANCY SURVEYS"

103

ii)

Policy and Program Branch -

Researches and develops new policies and programs; studies housing needs; and,

evaluates existing programs.

iii) Planning and Research Branch Predicts pressures on housing and land in key growth communities; -

expedites the provision of housing and services land where supply and affordability problems appear likely;

conducts research in the fields of land development and housing; and, identifies problems and opportunities that can and do influence the cost of land development and housing, and makes recommendations accordingly.

Financial Assistance Division

Home Improvement Branch Administers the Alberta Pioneer Repair Program which provides financial assistance to improve the homes of senior citizens; and,

104

administers the Home Adaptation Program for the disabled which provides grants to homeowners, tenants and landlords to modify housing units for wheelchairs.

ii)

Rural Home Assistance Branch -

Helps families and communities in northern areas to build their own homes.

iii) Municipal Housing Branch -

administers the Lodge Assistance Program set up to help municipalities support senior citizens homes;

administers the Innovative Housing Grant Program designed to assist in research and innovation;

administers the Unique Home Assistance Program which provides grants to eligible senior citizens homes to pay a portion of their operating deficits;

administers the Home Conversion Program which has been developed to stimulate the creation of additional rental housing facilities in the province; and,

administers the Municipal Housing Incentive Grant Program designed to assist municipalities finance the costs of growth to encourage development of affordable medium and high density housing.

iv) Co-op Housing Branch -

Provides help and guidance to low and middle' income families to build their own homes (CHAP).

105

4. RRAP (The Residential Rehabilitation Assistance Program) - is a federal program which makes money available in the form of grants and loans to homeowners and landlords to upgrade their homes. The Community Renewal Section of the City Planning Department administers the program in designated areas. Those areas are chosen according to the following criteria: -

the average family income is below the city average;

50% of the community's housing stock is in need of repair; a high percentage of people are over age 50; and,

a significant percentage of single family dwellings exist in the community.

Call 428-5880 and ask for a RRAP officer if you would like more information. Community groups can submit briefs to City Council asking for their neighbourhoods to become RRAP areas.

5. Co-operative Housing - The Canada Mortgage and Housing Corporation offers a substantial subsidy to reduce monthly mortgage payments for legally constituted non-profit co-operatives.

6. Non-Profit Housing - The Canada Mortgage and Housing Corporation funds non-profit groups to develop housing projects. The program applies particularly to those willing to take the initiative in providing housing to people of limited means, the elderly and the handicapped.

7. Development Program - Groups of limited means can ask CMHC for assistance in developing their projects (co-operative or non-profit).

106

For information on CMHC's housing programs, phone a Social Development Officer at 428-3431.

Resources Communitas assists groups in planning and developing housing projects. Phone 422-1171 or drop by their office at 10123 - 112 Street. Canada Mortgage and Housing Corporation has many publications available (many of them free). Write CMHC's News and Information Division, National Office, Ottawa, KIA OP7 for a list of their publications or call the local office (482-3431).

"Provincial Housing Programs In Alberta" is available from Alberta Housing and Public Works, 10th Floor, 10050 - 112 Street, Edmonton, Alberta, 15K IL9. Existing Community Groups - contact the Legal Resource Centre, Communitas, the Edmonton Social Planning Council, the Community Renewal Branch of City Planning or CMHC to find out which groups have recently participated in housing-related programs.

107

HOUSING - SAFE AND HEALTHY Badly deteriorated housing and blighting land uses are very visible in a community. Community groups often form specifically to clean up the neighbourhood. The following City bylaws exist to ensure that people are living in safe and healthy surroundings:

"BADLY DETERIORATED HOUSING. .. . "

I. The Nuisance Bylaw - regulates untidy and unsightly premises. City Council must by resolution declare that the land is unsightly and direct that the situation be remedied within a specified time limit. If the situation fails to be remedied, Council can order the work done and either charge the cost against the land as taxes or recover the amount as a debt. A ticket of $25.00 may be initially given to the offender. If, after 14 days, there is no improvement, the penalty rises to $100.00. (Note: this is a lengthy process as it must be considered by Council.)

108

2. The Minimum Property Standards Bylaw - sets out minimum standards for safe and healthy housing. Inspectors from the Bylaw Enforcement Department

Bylaw Enforcement Department Ilth Floor, Centennial Building 10015- 103 Avenue

respond to complaints to look at porches, painting, electrical wiring, fences,

Edmonton, Alberta

foundations, roofing, windows, etc. Notices are sent to the offending owner,

T5J OH3

outlining the type of repairs needed and time allowed (not less than 3 months)

Phone:

4213-4336

to do the necessary repairs. The owner has the right to appeal to the Development Appeal Board if he/she disagrees with an inspector's findings. If the owner refuses to undertake the necessary repairs, the City can contract out the repair work and recover their costs by adding them to the property's taxes. Inspectors respond to complaints but also work their way through various communities to enforce the bylaw.

3. Land Use Controls - The Bylaw Enforcement Department sends out inspectors to deal with land use and development permit infractions, e.g. illegal conversion of basement suites, large trucks parked in residential zones and failure to construct a building according to approved plans. A notice is sent to the owner advising of an illegal use. The owner then has the option of asking the Development Appeal Board to approve the use (land use district permitting). If the owner fails to win approval, the situation must be rectified within a certain time period or the matter is turned over to the Law Department.

109

4. The Noxious Weed Bylaw and/or Act - Noxious weeds under this bylaw are those defined in Alberta's Noxious Weed Act. (Note: this does not include dandelions). A copy of the Act is available from the: Queen's Printers 11510 Kingsway Avenue Edmonton, Alberta T5G 2Y5 Phone: 427-4952 When noxious weeds are found, the inspector gives notice in writing to the owner or occupier of the property to destroy the weeds by a certain date. If

"NOXIOUS WEEDS UNDER THIS BYLAW..."

110

the weeds are not destroyed, the Bylaw Enforcement Officer is authorized to have the weeds eliminated. The cost of destroying the weeds is recovered by the City as a debt or by including it in the property's taxes.

5. That Building Ought to be Condemned - The Bylaw Enforcement Department can take action with respect to vacant, open, or burned out buildings which present a hazard to the public. The owner is advised to take steps to either demolish the building or make it safe. Should the owner fail to comply, the building can be demolished by an order of City Council. This process is very time-consuming; time is allowed under legislation to protect individuals.

Public Health Inspectors are responsible for investigating rented housing and enforcing the minimum housing standards as laid out by the Provincial Board

Edmonton Local Board of Health Area Public Health Inspectors Phone:

428-3620

of Health Regulations.

Overcrowding, insects, inadequate heating and weather proofing, deteriorated structural and physical condition of the building, odors, etc. are checked by the Public Health Inspector.

Formal complaints are investigated and when justified, steps are taken to improve the situation.

Your community may wish to improve blighting land use or deteriorated housing through a neighbourhood clean-up campaign. Each spring, the Clean Edmonton Committee (call the City's Public Relations Department 428-5458) and Outdoors

Clean Edmonton Committee c/o 428-5458 Outdoors Unlittered Phone:

429-0517

Unlittered (429-0517) conduct clean up campaigns. You may wish to join their activities.

Improvements can also be made by encouraging redevelopment of the property (for example, for social housing projects), and by participating in community improvement programs.

"EACH SPRING, . . . CONDUCT CLEAN UP CAMPAIGNS

112

M. LANDLORD AND TENANT RIGHTS

The Landlord and Tenant Advisory Board mediates disputes between landlords

Landlord and Tenant Advisory Board

and tenants; provides forms dealing with renting (inspection of accommodation

Main Floor, 10237 - 98 Street

reports, notice to evacuate, etc.), and educates landlords and tenants of their rights under the Landlord and Tenant Act. The Board can provide speakers and

Edmonton, Alberta T5J 0M7 Phone:

426-4951

educational material.

The Board is composed of volunteers appointed by City Council. Staff working in this area report to the Board but are employed by the Real Estate and Housing Department.

I 13

LANE LIGHTING Scared to walk down the lane after dark? Plagued by vandals breaking into garages or scattering garbage? One solution may be to install lane lights. Edmonton Power installs lane lights on a block-to-block basis, when requested by the affected property owners. The capital and maintenance costs will be included in your tax assessment at a fixed rate per foot of lot frontage per year over 5 years (1981 rate approximately 510ft/yr). After 5 years, a maintenance charge of 150ft/yr (1981 rates) is levied. Before circulating a petition on your block, telephone Edmonton Power at 428-4231 to get current rates. Submit a petition signed by the property owners on your block to:

Edmonton Power 7th Floor, C.N. Tower Edmonton, Alberta T5J OK I

114

0. LANE PAVING Submit the petition to:

Do you have a gravel lane that turns to mud in the spring? The City of Edmonton Engineering Department paves city lanes on a block-by-block basis in response to a request by petition of property owners.

Engineering Department Main Office Ilth Floor, Century Place 9803 -102A Avenue Edmonton, Alberta T5J 3A3

Cost of lane paving will be included on your tax assessment at a fixed rate per foot of lot frontage per year over a ten year period. Telephone the Engineering Department at 428-5794 to request a petition and to get current rates.

â&#x20AC;&#x201D;

"DO YOU HAVE A GRAVEL LANE -THAT TURNS TO MUD. . . ?

115

PARKS AND RECREATION I. The Parks and Recreation Department Who knows about parks and recreation? Who else but the City of Edmonton's Parks and Recreation Department. This department is divided into four branches.

OPERATIONS i l MAYOR FACILITIES PLAN N ING 4DEVELOPMENT ADMINISTRATIVE SERVICES

''. . . DIVIDED INTO FOUR BRANCHES"

I 16

Operations Branch - provides recreation leisure services such as the operation of neighbourhood facilities (tennis courts, swimming pools and arenas) and park maintenance on a District basis. It also offers city-wide services such as forestry and environmental services, assistance to clubs and organizations in facility allocations, grant applications, administrative services and developing and operating leadership programs in sports fitness and outdoor recreation. Figure 8 shows the boundaries of these districts and the phone numbers and locations of the District Offices.

Major Facilities Branch - operates the City's major recreational facilities, such as the Commonwealth Stadium, Kinsmen Sports Centre, Muttart Conservatory, Queen Elizabeth Planetarium, Valley Zoo, Fort Edmonton Park, John Janzen Nature Centre, City Archives, Riverside, Rundle and Victoria golf courses and City-owned cemeteries. Call the reception line at 428-3559 for hours of operation, fees, rentals, etc.

Property Development Branch - responsible for:

the design and construction of all Department facilities and parks; major maintenance and repair of all Department buildings; Department land administration

providing environmental services (e.g. pest control); and, providing forestry services.

Policy and Planning Branch - responsible for:

117

FIGURE 8 PARKS AND RECREATION DISTRICT BOUNDARIES DISTRICT OFFICES

118

NORTH

12830 - 58 ST. 428-5817

CENTRAL

12304 - 107 ST. 428-5119

WEST

15625 STONY PLAIN ROAC 484-2257

SOUTHWEST

11507 - 74 AVE. 436-4270

SOUTHEAST

9914- 76 AVE. 432-0244

SOUTHEAST M ILL WOOL) S

2404 - 66 ST.

recreation, parks and facility planning;

research services; current planning;

long term planning associated with the Master Plan and related plans; and,

Department policy development.

Administrative Services - provides support services for the Department.

"EVER WONDERED WHO CUTS THE GRASS..

2. Parks Maintenance Ever wondered who looks after the park across the street? Call your District Parks office. They will investigate your inquiry or complaint, and if justified and within their authority, rectify the situation. 119

3. Boulevard Improvement

City property owners are asked to water trees and grass, cut grass and remove small broken tree limbs from their boulevards. The Parks Department provides a maintenance program for all city boulevards. This service includes pruning, repairing or removing diseased or cracked trees, spraying, fertilizing, and watering newly planted trees. Call your District Office if your boulevard requires attention. If a property owner is not looking after his adjoining boulevard, call the Bylaw Enforcement Department at 428-5538.

4. Environmental Services

Parks and Recreation's Environmental Services sprays trees, undertakes mosquito spraying and provides information on pest control to the general public. Their number is 428-5516.

5. Planning For Parks

If your community wants information on park improvement, call your District Recreation Co-ordinator (DRC). Your DRC can tell you which park sites are designated for development, redevelopment or completion in the Master Plan. The Master Plan covers a five year period but is subject to periodic review.

120

If your park has not been identified as a priority, you may be able to obtain permission from the Parks and Recreation Department to undertake improvements on your own. Some communities have scheduled work bees over weekends and built tot lots and playgrounds themselves, with construction companies donating the heavy equipment.

When trying to decide what kind of park to have in your community, you might consider asking your DRC for assistance in the following:

visiting recently improved and/or constructed parks;

calling a meeting of the people who live around the park to identify their concerns;

assisting in the development of a survey to the community and/or the schools;

visiting daycare centres, playschools, kindergartens, etc., to ask what the kids would like to have in their parks; and,

having a "Create a Park" contest where families or school kids create the park they want out of styrofoam or cardboard.

121

Resources

Parks and Recreation have slides available on planning neighbourhood parks and a presentation on the Master Plan. Phone 428-3544.

Alberta Parks, Recreation and Wildlife have a resource library, slides on building your own tire playground and resource personnel. Phone 427-5724.

Films and publications are available (many of them free) from the Children's Environments Advisory Service. To get on their mailing list to receive a bibliography of materials available for distribution and loan, write to: Children's Environments Advisory Service Canada Mortgage and Housing Corporation National Office, Montreal Road Ottawa, Ontario K IA OP7

Play equipment catalogues are available from the manufacturers (you'll find them in the Yellow pages under Playground Equipment).

Ask your DRC about other community groups who have recently been involved in planning their parks. They may give you some valuable insights and suggestions.

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N.A.I.T.'s Department of Architectural Technology will do a model of your plans providing the task fits into their curriculum (there may be a small fee). Phone 427-9327.

Alberta Horticultural Guide, available from Alberta Agriculture, phone 427-2121.

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Q. PLANNING

I. The City Planning Department

The City Planning Department is primarily concerned with the process of the physical development of Edmonton, and the resulting social, economic and environmental effects. The Department is organized into four branches (see Figure 9):

Administration Branch

Provides administrative and support services to the Planning Department, and public information services - library (open to the public for reference/reading room) maps and publications sales and public relations.

Community Planning Branch

The General Research Services Section is responsible for:

research studies needed by the Department and other City staff; -

computerized information systems to provide land use and population data;

technical support needed by the City's representatives on the Edmonton Regional Planning Commission;

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FIGURE 9 THE PLANNING DEPARTMENT

Organization

General Manager Assistant General Manager

Administration

Community Planning

Land Use Planning

- General Research Services

- Current Planning

- Area Planning

- Land Use Control

Land Development Coordination

- Community Renewal - General Municipal Plan Project and Urban Growth Strategy - District Planning

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review of rezoning applications in light of the General Municipal Plan and other plans; and,

preparing a bylaw to control development in the North Saskatchewan River Valley.

ii)

The Area Planning Section prepares and implements plans for specially chosen areas. These areas are usually not residential, and are often larger than a single neighbourhood. Area Planning is responsible for: -

preparing plans for such areas as the Downtown, Boyle Street/McCauley, the Stony Plain Strip, and the Old Strathcona conservation area;

predicting the effect on surrounding areas of the construction of major transportation routes or other projects. Examples are the Northeast L.R.T. Corridor Plan, the Yellowhead Corridor Plan (along 125 Avenue), and the redevelopment of Chinatown; and,

providing site planning, urban design and other advisory services for specific project areas. The Section's studies include downtown housing, historic conservation, pedway systems, and the urban design of the Southeast Civic Centre. The City's Heritage Officer is in this Section.

126

i i i ) The Community Renewal Section draws up plans for specially chosen residential neighbourhoods. These communities can get help from two different programs:

the Residential Rehabilitation Assistance Program (RRAP). This is a federal program administered by the Planning Department. Financial help is given to home owners to repair their houses, and bring them up to minimum standards. (For more information, see Who Knows about Housing.) the Community Planning Program. This program helps residential neighbourhoods which are being threatened by major change and redevelopment. A specific neighbourhood plan may deal with traffic and parking problems, lack of recreational land and facilities, and controls on land use. Five community plan areas are Riverdale, Groat Estate, Oliver, Garneau, and Central McDougall.

001 - 14' \\ LOA ". . HELPS TO PROTECT AND UPGRADE OLDER NEIGHBOURHOODS ie. "

127

iv) The General Plan Project - In 1980, City Council adopted a new General Municipal Plan for Edmonton. This plan contains important planning policies to direct Edmonton's growth over the next 10 to 15 years. Planners now are developing ways to put the Plan into effect. As well, they will continue to update it to meet the needs of the community. The proposed District Planning Program is being developed here. (Also see Chapter V -Plans, Plans, Plans.) c.

Land Use Planning Branch

The Current Planning Section prepares and reviews area and neighbourhood structure plans in new areas. These plans form the basis of all future development and lay down in bylaw form, an area's requirements in terms of transportation, land uses, schools, parks, etc. As well, the Section:

reviews and processes rezoning applications in suburban areas; and process all applications for subdivision in the city.

This section also administers Municipal Planning Commission business. ii)

The Land Use Control Section is responsible for: processing redistricting (rezoning) applications in the already developed areas of the city not covered by District Outline Plans or Area Structure Plans;

128

reviewing major development proposals in the downtown and inner city areas, including DC2 redistricting applications and Class D development permit applications;

conducting regular reviews and special studies to identify means of improving the Land Use Bylaw and other regulatory mechanisms; and, administering the business of the Development Appeal Board.

Land Development Coordination Branch

The Land Development Coordination Branch is responsible for:

negotiating all development and servicing agreements between the City and developers;

preparing and implementing annual development programs for both residential and industrial land (these programs must be approved by Council);

coordinating the extension of City utility services in all new areas of the city; and,

advising and coordinating special development projects.

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A HANDY GUIDE

You will find the Planning Department at:

11th, 12th, & 13th Floors Phipps McKinnon Building 10020 - 10IA Avenue Edmonton, Alberta T5J 3G2 General Information

11th Floor, Phipps McKinnon

428-2661

Maps & Publications Sales

11th floor, Phipps McKinnon

428-3423

Planning Library

11th floor, Phipps McKinnon

428-2665

Rezoning Inquiries

12th floor, Phipps McKinnon

428-3106

12th floor, Phipps McKinnon

428-5878

Subdivision Processing Inquiries

Development Appeal Board Administration Field Office

13th floor, Phipps McKinnon

428-3104

11805 - 94 Street

428-5880

2nd floor, Centennial Building

428-5989

11th floor, Phipps McKinnon

428-3408

Mill Woods Planning (Real Estate & Housing Department) Annexation Information

130

HANDY GUIDE."

2. The Edmonton Regional Planning Commission

Regional planning in Alberta began in 1950 when the first district planning

The Edmonton Regional Planning Commission

commission was established in Edmonton. There are now eight regional planning commissions in the province, charged with planning for the munici-

1/602, 10025- 106 Street Edmonton

palities within their respective regions and with ensuring that all planning

T5J IG5

and development conforms with the Planning Act, 1977 and its attendant

Phone:

423-5701

regulations.

On June 12, 1981, the Provincial Government announced several changes in the regional planning structure for the Edmonton area. A new Edmonton Metropolitan Regional Planning Commission is to be created, consisting of the eastern part of the present Edmonton Regional Planning Commission area. A new Yellowhead Regional Planning Commission will encompass all of the remaining portions of the existing E.R.P.C. and additional areas to the west. The membership of the Edmonton Metropolitan Regional Planning Commission is proposed to be as follows: City of Edmonton County of Strathcona County of Leduc (part) County of Parkland (part) M.D. of Sturgeon Towns in area

9 members 2 members 2 members, I of which will represent Sherwood Park 1 member 1 member 1 member 11 members (I member each)

Total:

27 members

City of St. Albert

The Planning Act, 1977, sets out the responsibilities and duties of the Planning Commission. The Commission's main functions are:

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FIGURE 10 EDMONTON METROPOLITAN REGIONAL PLANNING COMMISSION AREA

County of Strathco

Stony Plain Sortie .* Grove

County of Parkland

County of Leduc %1"%mmimmok

411

132

her wood Park

Cooking Lake

to prepare, adopt and administer a regional plan to regulate land development in the Edmonton planning region;

to advise and assist municipalities on planning matters, including the â&#x20AC;˘

preparation of general municipal plans and land use bylaws; to act as the subdivision approving authority for the region, except in the cases of the City of Edmonton, the City of St. Albert, and the County of Parkland;

to provide advice on annexation matters; and,

to encourage participation of the public in the regional planning process.

The Commission serves as a centre for coordinating the planning activities undertaken by various levels of government. In this way, it helps to provide a regional framework, which enables other levels of government to undertake their own responsibilities within the context of the regional perspective. A new Regional Plan is being prepared and should be in place by 1982.

The Commission members receive professional advice from the staff of the E.R.P.C. In addition, representatives are supported by technical staff from their own municipalities. The three aldermen now representing Edmonton on the Commission are backed by technical representatives from the City Planning Department.

The full Commission meets regularly once each month, usually the first Wednesday of the month. Various committees of the Commission also meet on a regular basis.

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R. POLICING

Most of us are afraid of crime. Yet, at the same time, we have the attitude that "it won't happen to me." Knowing what to do if you should become a victim of crime and knowing what steps to take to prevent crime should make you more secure. Remember, security is your responsibility. The following lists some of the common problems you may encounter in your neighbourhood and what to do about them. I. Neighbourhood Safety All too often, people neglect home security until they become victims. The Police Department has several programs and brochures available on protecting your property:

Neighbourhood Watch

Operation Identification

Lock It or Lose It

Home Security

Block Parents

The Police will do a security check on your home or community facilities. Call 428-3023.

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2. Vandalism

Vandalism is a serious problem which eats away at our tax dollar. If you see vandalism taking place, call the police (423-4567).

The police have prepared a pamphlet "4 Steps to Combat Vandalism," and will provide groups with a speaker and a slide/tape presentation. A free poster is also available. For more information, call 428-5458.

3. Traffic Safety

The School Liaison Program provides information on traffic safety and traffic education. They can send a speaker to talk to your group. The Traffic Education section meets regularly with the Engineering Department to deal with problem intersections, etc.

4. Abandoned and Parked Vehicles

A vehicle cannot be parked on a street for longer than 72 hours. Upon receiving a complaint, the police will tag the vehicle, try to locate the owner and keep the vehicle under surveillance for a further 72 hours. If the car isn't removed, it will be towed away. The owner must pay the towing charges and a fine.

135

"A VEHICLE CANNOT BE PARKED ... "

5. Joy Rides and Stunting

Squealing tires and loud mufflers are offences. Drivers can be summoned for faulty equipment or an on-the-scene charge can be laid for stunting. If you are reporting a joy rider to the police, write down the car's licence number and description. It also helps to get a good look at the driver.

6. Rowdy Neighbours and Noisy Parties

If you can't get to sleep at 4:00 a.m. because of a noisy party down the street and talks with the offending neighbours are unsuccessful, you can ask the police to investigate. Normally on the first call, the police will simply advise the people at the party to keep the noise down. If the noise persists, the offenders are charged with unnecessary noise. Should the police have to

136

come out a third time, they will disperse the party. The complainant's name is strictly confidential. However, if the offender pleads not guilty and the case goes to court, the complainant's name may be revealed. If there are constant problems with a rental property, you might try speaking to the landlord.

7. Sexual Assault

Both the Sexual Assault Crisis Centre and the Police Department have information, brochures and films on rape. The Police Department runs the Lady Beware Program (phone 428-3023). The Sexual Assault Crisis Centre (423-4121) provides counselling on crisis intervention for victims of sexual assault and their families, and educates the community on rape. 8. Child Abuse Under the Child Welfare Act, you must report any suspicions or knowledge of child abuse either to the Director of Child Welfare (phone 424-3106 or Zenith 22024), a Child Welfare Worker or the police (428-3812; after hours, 423-4567). Your name will be kept strictly confidential. The Police Department also has a film on this subject. 9. Battered Wives For legal advice, information, counselling or emergency accommodation,

WIN House: 479-0058

call WIN House (phone 479-0058). WIN House provides accommodation to

Womens Emergency Accommodation Centre

assaulted women with families. The Women's Emergency Accommodation

10007- 105A Avenue Edmonton, Alberta

Centre provides accommodation for women without children (phone 423-5302)

T5H 0M5

and the YWCA can also provide accommodation on a limited basis.

Phone:

423-5302

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ROAD AND SIDEWALK REPAIRS; SNOW REMOVAL AND SANDING If you have complaints about the condition of your roads and sidewalks, call the Engineering Department, Main Yard (Maintenance) at 428-5051 (this is a 24-hour number).

138

you HAVE POTHOLES, . "

SOCIAL SERVICES

I. Edmonton Social Services

The Edmonton Social Services Department provides a wide variety of services. Individual and family counselling, group programs and community social services have been decentralized to the following centres:

Beverly Centre, 5005- 112 Avenue

474-8221

(serving east Edmonton) Jasper Place Centre, 15626- 100A Avenue 489-7794 (serving west Edmonton) -

Duggan Centre, 5035- 108A Street

435-4891

(serving southwest Edmonton) -

Idylwylde Centre, 8314 - 88 Avenue

465-7839

(serving southeast Edmonton) Glengarry Centre, 13315 - 89 Street

476-7602

(serving north Edmonton) -

Westmount Centre, 11009- 127 Street

428-4967

(serving northwest Edmonton) -

Kingsway Centre, 289, Kingsway Garden Mall 477-9241 (serving the north central Edmonton area)

Community social workers operate out of the above centres and are available to hlep community groups and organizations (see Help! People).

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2. Social Planning

The Social Planning Unit of Edmonton Social Services can be a source of

Edmonton Social Services

information on your community - its composition, types of families, specific

6th Floor, CN Tower

problems, etc. They also assist groups in applying for the following funding programs:

10004- 104 Avenue Edmonton, Alberta T5J OK2 Phone:

428-5270

Family and Community Support Services Program - an agreement between the Province and the City to assist the municipality in providing needed social services. These services may be provided through community groups.

Social Services Civic Grant - City Council may award grants to organizations or individuals providing a service of general benefit to the community as a whole and clearly demonstrating a definite need for financial assistance to continue the service provided.

3. Daycare Alberta Social Services

Interested in starting up a daycare centre? Call Alberta Social Services and

Community Health

Day Care Unit (427-4477). Leaflets and guidance on equipment selection,

Seventh Street Plaza

space requirements, programming, staffing, etc. is available. The Daycare unit is also responsible for monitoring existing daycare facilities.

140

Edmonton, Alberta T5J 3E4 Phone:

427-2734

INTERESTED IN 5TARTIMEr UP A DAYCARE? The Licencing Unit of Community Social Services (427-5955) can help answer any questions you might have. They will send you a Licencing kit containing the regulations and requirements for operating a daycare centre. Also contact them for a licence.

Your Community Social Worker, Public Health Nurse and the Edmonton Social Services Department's Social Planning Unit might be able to give you some help, particularly in determining the need for child care services in your area.

4. The AID Service of Edmonton

The AID Service of Edmonton annually publishes a directory of social and helping services in the city.

AID Service of Edmonton 1/203, 10711 - 107 Avenue Edmonton, Alberta T5H OW6 Phone:

426-3242

141

It is impossible for us to list all of the special interest groups operating in the city, but you should be able to find them in the AID manual. Copies are available from the AID Office, #203, 10711 - 107 Avenue, Edmonton, phone: 426-3242. AID also operates a 24 hour distress line. Resources

Alberta Social Services and Community Health: Its Programs and Their Development provides a comprehensive outline of provincial services. This booklet is available from:

Public Communications 11th Floor 7th Street Plaza 9942 - 108 Street Edmonton, Alberta T5J 3E4 Phone: 427-4398

142

U. SUBDIVISION

"Subdivision" means the division of a parcel of land into two or more parts. This results in the creation at the Provincial Land Titles Office of a corresponding number of individual titles which may be sold or built upon separately.

Subdivision Officer c/o City Planning Deportment 12th Floor, Phipps McKinnon Building 10020- 10IA Avenue Edmonton, Alberta

The Municipal Planning Commission is the subdivision approving authority in Edmonton. The M.P.C. approves large subdivisions (e.g. for a new neighbourhood)

T5J 3G2 Phone:

428-5878

in accordance with the governing Area Structure Plan and Neighbourhood Structure Plan which have previously been approved by City Council. (See Chapter V Plans, Plans, Plans.) Decisions on subdivision applications must be made within 60 days of receipt, except with the prior agreement of the applicant.

Authority for approving minor subdivisions, including lot line adjustments, duplex splits and resubdivision for mortgage purposes, has been delegated by the M.P.C. to the City's Subdivision Officer. The Subdivision Officer is a member of the City Planning Department, located on the 12th floor, Phipps McKinnon Building, 10020 - 101 A Avenue, Edmonton, T5J 3G2, phone 428-3119. Applications for subdivision may be made at the same office, phone 428-5878.

Subdivision by Replotting Scheme

Subdivisions by replotting provide a means of cancelling out-dated subdivisions for undeveloped areas and consolidating, resubdividing, or rearranging the area into more efficient parcels of land and road rights-of-way. More than one property owner is involved.

143

Basically, a replotting scheme involves three steps:

cancelling an existing subdivision;

making a new subdivision that will be registered in place of the cancelled subdivision; and, redistributing the newly subdivided land among the owners of the lands affected by the scheme.

Figure I I illustrates the results of a typical replotting scheme. The major advantage is that the new subdivision will complement other developments in the area and allow for the efficient distribution of transportation and utility services.

With the redistribution of lots, each landowner in the original subdivision is entitled to the same proportion of land in the newly created subdivision. As it is not always possible to provide an owner with exactly the same amount of land, the City undertakes the financial transactions necessary to adjust for owners who are under- or over-compensated.

As 90% or 100% of the landowners must agree to the replot, depending on whether the replot is publicly or privately initiated, the negotiations can take a long time to complete.

City Council must authorize the preparation of a replotting scheme, and public hearings are held in connection with this. At the conclusion of the negotiations,

144

the M.P.C. approves the new subdivision, and Council adopts the replotting scheme by resolution and approves any amendments to the Land Use Bylaw which may result from the replot.

Any questions regarding this process should be directed to the City Planning Department, 12th floor, Phipps-McKinnon Building, 10020 - 101 A Avenue, phone 428-3119. FIGURE 11 BEFORE AND AFTER REPLOTTING

1—_J e

LJ t_______) 1 , . N . ,.— — --,

, - 1

_—

;

. • e

Y..

4. F

_ _

GRID

.. ..

---

open III space

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TRANSPORTATION PLANNING

Transportation planning is the responsibility of the City's Transportation Systems Design Department. Responsibilities of Department the Department include:

Transportation Systems Design Department 10th Floor, Century Place 9803- 102A Avenue

development and maintenance of the City Transportation System Plan;

transit and roadway functional design studies (e.g. South Light Rail Transit Corridor Study, 97 Street Widening);

traffic studies; staggered work hours;

transportation studies for the elderly and the handicapped;

bikeways; and,

noise policy study and noise barrier evaluation.

Community involvement has played a major role in the process of transportation planning. General information phone number: 428-5944. (Also see Chapter V Plans, Plans, Plans.)

146

Edmonton, Alberta T5J 3A6 Phone:

428-59114

W. WATER, SEWER AND GARBAGE PROBLEMS

Edmonton Water and Sanitation is responsible for planning, construction, maintenance and repair of water and sewer systems in the city.

---

Trouble phones: Water (24-hour)

428-5145

Drainage (24-hour)

428-3550

Garbage (8 a.m. - 5 p.m.) 428-3582

vg>

t."

IN THE CASE OF PERSISTENT PROBLEMS,..."

In the case of persistent problems, you should write to the:

General Manager Department of Water and Sanitation 3rd Floor, West Chambers Building 12220 Stony Plain Road Edmonton, Alberta T5N 3Y4 Clearly outline your concerns, and include a description of problems and when they occurred. It is more effective if you write on behalf of a group of citizens.

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ZONING (THE LAND USE BYLAW) AND REZONING

I. Zoning (The Land Use Bylaw)

The City controls land use in Edmonton through the Land Use Bylaw. The Land Use Bylaw was adopted by City Council on July 3,1980, and replaces the former Zoning Bylaw and Land Use Classification Guide with a single, comprehensive set of controls. Its purpose is to regulate the use of land within Edmonton and to set basic standards for development. It is the key tool for implementing the City's land use policies as expressed through the General Municipal Plan and all district, neighbourhood and small area plans.

The Land Use Bylaw has two major elements. A text outlines procedures, authority, general development regulations, detailed regulations for each of

Copies of the Land Use Bylaw and amendments and the Land Use Districts Map may be purchrâ&#x20AC;&#x201D; from the:

the Land Use Districts governing residential, commercial, industrial and other types of land. A map shows how the Land Use Districts have been

Maps and Publications Counter

applied to all property within the city's boundaries.

City Planning Department Ilth Floor, Phipps McKinnon Building 10020- 10IA Avenue

Under the Land Use Bylaw, anyone wishing to construct or alter a building,

Edmonton, Alberta

or to change the use of an existing property, must apply to the City's Bylaw

T5J 3G2

Enforcement Department for a development permit. In this way, the City can ensure that each proposed development is consistent with the Land Use District which applies to the site.

148

Phone:

428-31423

There are two types of Districts within the Land Use Bylaw under which development is controlled: standard Land Use Districts and Direct Control Districts.

Land Use Districts

Standard Land Use Districts are similar to the zones which existed under the former Zoning Bylaw. The Districts have been established by category, based on the general type of activity e.g. residential, commercial, industrial, and institutional. Sub-categories, allowing a finer degree of distinction, have been established on the basis of the physical form of development (e.g. residential--walk-up and high rise), and on the type of economic activity (e.g. commercial--retail and wholesale).

There are 31 standard Land Use Districts in the Land Use Bylaw. A general summary of these Districts is included in this section.

Land Use Districts contain both permitted uses and discretionary uses. Permitted uses are those which the Development Officer must approve if the proposed development meets all regulations of the District. Discretionary uses are those which may be approved at the discretion of the Development Officer, based on his review of how well the development meets the District regulations and the land use policies of any governing statutory plan.

149

To get a development permit, you must ensure your proposal conforms to the development standards of the Land Use District which applies to that particular property. The rules vary, of course, depending on whether the property is residential, commercial, or industrial. Generally, though, development standards regulate the physical aspects of development such as the height and size of building, the amount of site area that may be built upon, and requirements for parking and landscaping. These standards help to ensure that developments within a particular District are similar in scale and that individual developments are compatible with one another. b.

Direct Control Districts

Direct Control Districts provide for a more detailed level of control in that all uses are discretionary. Developments are reviewed on the basis of general criteria and land use policies described in any applicable statutory or non-statutory plan. There are four Direct Control Districts. These are explained in the summary of Districts at the end of this section.

The Development Officer

The Land Use Bylaw is administered by the City's Development Officer. Under the terms of the Bylaw, the Development Officer is the General Manager of the City's Planning Department, and, for certain major development classes,

150

the Municipal Planning Commission. The General Manager of Planning exercises his duties in this regard through the staff of both the Planning and Bylaw Enforcement Departments. Decisions of the Development Officer are, in some cases, appealable to the Development Appeal Board (see Who Knows About Development and Building Permits and the Development Appeal Board).

Amendments

The Land Use Bylaw can be amended only by City Council. People directly affected by a possible change in Districts are notified of the application for change and of how to participate in the amendment review process. Public hearings are held before Council considers any amendment. For further details, see Rezoning, later in this section.

Information Contacts

If you have any questions regarding the interpretation of the Land Use Bylaw, call the Land Use Control Section of the City Planning Department, 12th floor, Phipps-McKinnon Building, 10020 - 101 A Avenue, Edmonton, T5J 3G2, phone 428-3450.

If you would like specific information concerning development regulations, contact the Bylaw Enforcement Department, 6th floor, City Hall, phone 428-5881.

151

Also see: Who Knows About the Development Appeal Board Who Knows About Development and Building Permits

2. A General Summary of Land Use Districts

The following descriptions provide general information on the various Land Use Districts the City applies to guide and regulate the use and development of land. These are for your convenience only. The complete Land Use Bylaw (115996) should be consulted in interpreting and applying the Bylaw. If you have any questions, call the Planning Department at 428-3450.

Residential Districts

RFI - Single Detached Residential District

A District permitting only single detached housing. Other residential and residential-related uses such as semi-detached housing, homecrafts and group homes may be approved at the discretion of the Development Officer, subject to the right of appeal to the Development Appeal Board.

RF2 - Low Density Inf ill District

A District usually applied to existing developed areas of the city, in which single family housing is permitted. The District provides for

152

sensitive inf ill at a higher density by including semi-detached housing as a discretionary use.

' RPL - Planned Lot Residential District

A District primarily for single detached housing, providing greater flexibility of site size and site design on a planned basis. Semi-detached housing, up to four units of row housing and other residential-related uses may be approved at the discretion of the Development Officer.

RF3 - Low Density Redevelopment District

A District usually applied to existing developed areas permitting single and semi-detached housing. On appropriately sized sites, duplex housing and up to four units of row or apartment housing are discretionary uses, through conversion, inf ill or redevelopment.

RF4 - Semi-Detached Residential District

A District intended primarily for semi-detached housing, but also permitting single detached housing. Duplex housing, up to four units of row housing, and other residential-related uses are discretionary.

153

RF5 - Row Housing District

A District permitting row, linked and semi-detached housing generally developed to a maximum of 42 dwellings/hectare (ha), on sites not exceeding 1.4 ha. Similar developments on larger sites and single detached housing are discretionary uses.

RF6 - Medium Density Multiple Family District

A District permitting stacked row, linked, semi-detached and duplex housing, generally developed to a maximum of 80 dwellings/ha, on sites not exceeding 1.4 ha. Similar developments on larger sites, family oriented apartments and single detached housing are discretionary uses.

RA7 - Low Rise Apartment District

A District permitting apartment, stacked row, and linked housing of not more than four storeys, developed to a maximum of 125 dwellings/ha on sites not exceeding 1.4 ha. Similar developments on larger sites, single detached, semi-detached and duplex housing are discretionary uses.

154

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RA8 - Medium Rise Apartment District A District permitting apartment, stacked row and linked housing developed to a maximum of 225 dwellings/ha on suitably sized sites. Greater floor area may be developed if family-oriented housing is provided on the lower floors. Similar developments on larger sites, single detached, semi-detached and duplex housing are discretionary uses.

RA9 - High Rise Apartment District

A District permitting apartment, stacked row and linked housing, developed to a maximum of 325 dwellings/ha on suitably sized sites. In addition, similar developments on larger sites, single-detached, semi-detached and duplex housing, personal service shops, convenience retail stores, professional offices and clinics are discretionary.

RMX - Residential Mixed Use District

A District allowing a mixture of residential uses or a mixture of residential, commercial and community service uses as specified in an Area Structure or Area Redevelopment Plan. The District can only be applied in conjunction with a Statutory Plan Overlay (see Overlays).

RR - Rural Residential District

A District permitting single detached housing of a permanent nature in a rural setting without provision of a full range of urban utility services.

155

RMH - Mobile Home District

A District permitting mobile homes in a mobile home park or subdivision. Single detached housing is a discretionary use. b.

Commercial Districts CNC - Neighbourhood Convenience Commercial District A District permitting low intensity convenience commercial and personal service uses serving day-to-day needs of residents, with a maximum site area of 2.0 ha. CSC - Shopping Centre District A District permitting large shopping centre developments serving a community or regional trade area, on a minimum site of 2.0 ha. Residential, office, entertainment and cultural uses may also be included within such complexes.

CBI - Low Intensity Business District A District permitting low intensity commercial, office and service uses along arterial roads adjacent to residential areas. Residential and automobile-oriented uses are discretionary.

156

e(17

CB2 - General Business District

A District permitting more intensive commercial, office and service uses than the CBI District, requiring larger sites and accessibility along or adjacent to major public roads.

CHY - Highway Corridor District

A District permitting and encouraging high quality commercial development along public highways serving as city entrance routes.

CO - Commercial Office District

A District permitting medium intensity office development on the periphery of the downtown, around Light Rail Transit station areas, or other locations offering good accessibility by both automobile and public transit.

CMX - Commercial Mixed Use District

A District allowing a mixture of commercial uses or a mixture of commercial, residential and community service uses as specified in an Area Structure or Area Redevelopment Plan. This District can only be applied in conjunction with a Statutory Plan Overlay (see Overlays).

157

Industrial Districts

IB - Industrial Business District

A District permitting the development of light industrial uses as well as low intensity business and office parks such that no nuisance factor is evident and the development is compatible with any adjacent nonindustrial District. Commercial and community service uses are discretionary.

IM - Medium Industrial District

A District permitting manufacturing, processing, assembly, distribution and repair uses, which carry out a portion of their operations outdoors or require storage areas outdoors.

IH - Heavy Industrial District

A District permitting major impact industrial uses which may have detrimental effects on adjacent uses due to noise, odour, or fire hazards.

158

Urban Service Districts

US - Urban Service District

A District permitting public and privately owned facilities of an institutional or community service nature, such as schools or day care

AM ImrINA,-

centres.

PU - Public Utility District

A District permitting public utility installations services and facilities, such as police stations and water treatment plants.

AP - Public Parks District

A District applied to publicly owned lands permitting active and passive recreational uses and landscaped buffers. Community and cultural uses are discretionary.

A - Metropolitan Recreation District

A District applied to natural areas and parkland adjacent to rivers, creeks, ravines and other areas intended for active and passive recreational and environmental protection. Permitted uses include public parks, and farms and single family housing on sites greater than 8 ha.

159

MA - Municipal Airport District

A District for the operation of the Municipal Airport, permitting industrial uses and government services associated with the operation of the Municipal Airport. Certain commercial uses which provide a direct service to the airport are discretionary.

Agriculture and Reserve Districts

AG - Agricultural District

A District permitting farms only. Certain community uses are discretionary.

AGU - Urban Reserve District

A District reserving land for future residential growth in which farms are the only permitted use. Other uses which do not involve extensive development are discretionary.

AGI - Industrial Reserve District

A District establishing reserve land for future industrial development in which farms are the only permitted use. Other uses which do not involve extensive development are discretionary.

160

Direct Control Districts

DCI - Direct Development Control District

A Direct Control District for sites designated as historical resources or sites of unique character as identified in an Area Structure or Area Redevelopment Plan. Uses include those specified in approved Area Structure or Area Redevelopment Plans, or those uses consistent with the designation under the Alberta Historical Resources Act.

DC2 - Comprehensively Planned Development District

A Direct Control District for major comprehensively planned and designed development which could not be accommodated under other land use Districts. The use and development of the site is regulated through a development agreement between the City and the applicant for this District.

DC3 - Temporary Holding District

A Direct Control District to temporarily control the development of land for which Council has authorized the preparation of an Area Redevelopment Plan or Replotting Scheme. Uses are those specified in the land use designation superceded by this District except those which conflict with any objectives specified in a schedule for the District.

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DC4 - Special Public Service District

A Direct Control District to regulate uses of land presently governed by superior legislation such as federally and provincially owned land or lands held by a university in accordance with the Unversities Act, and lands governed by the Railways Act.

Overlays

The term "overlay" refers to a special set of regulations imposed in addition to or instead of the standard regulations of a Land Use District, much as a transparent overlay can be used to superimpose new or different information on an existing map or drawing.

)

APO - Airport Protection Overlay

An Overlay applied to enable safe and efficient airport operation within or near the city by regulating building heights and land uses in addition to the requirements of the underlying land use Districts. The boundary of the Airport Protection Overlay is shown on the Land Use District Map.

SPO - Statutory Plan Overlay

An Overlay applied to alter or specify regulations in otherwise appropriate land use Districts, in order to achieve the local planning objectives of an Area Structure or Area Redevelopment Plan. The adoption

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of such an Overlay for a particular plan area requires a formal amendment of the Land Use Bylaw.

Designators

The term "designator" refers to a symbol used on the Land Use District Map to indicate that the regulations applicable to a particular property or group of properties differ in some respect from the standard regulations applicable to other properties carrying the same Land Use District designation.

(p) - Community Housing Designator

A designator applied to those lands owned by or held under long term lease by the City of Edmonton or the Province of Alberta through the Alberta Housing Corporation to be developed for community housing, including senior citizens' housing. The designator follows the appropriate residential land use District on the Land Use District Map and can only be applied by amendment to the Land Use Bylaw. For example, an RA7 site to be used for public housing would be designated RA7(p).

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* - Statutory Plan Overlay Designator

An asterisk or star (*) is shown on the Land Use District Map to denote properties for which the regulations of the indicated Land Use District have been altered by means of a Statutory Plan Overlay.

3. Rezoning (Redistricting)

Rezoning or redistricting, as it's called under the Land Use Bylaw, refers to the process of changing the Land Use District which applies to a particular parcel of land.

At some point, an individual may want to develop a parcel of land to a use or density not permitted under the Land Use District which currently applies to that property. In that case, a redistricting would be required. Redistricting allows a land owner to request the City to apply another Land Use District to his or her property to permit the individual to go ahead with his or her development plans.

The procedure is as follows. A property owner must first determine what District will allow him to erect his new building and/or change the building's use. To do so, one must consult the Land Use Bylaw. Assistance in interpreting the Bylaw is available from the City Planning Department, Land Use Planning Branch, at 428-3450.

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An application form must be completed to request a change of District. The application form is available from the City Planning Department, 12th floor, Phipps-McKinnon Building, 10020 - 101 A Avenue, phone 428-3106. Application fees currently range from $300 to $900, depending on the existing and proposed Land Use District.

Upon receiving an application for a redistricting, the City Planning Department circulates the request to various City departments for comments on the acceptability of the change requested. The Planning Department then prepares a report on the basis of comments received and their own analysis. When reviewing an application for redistricting, the City considers conformity with statutory plans, compatibility with adjacent uses and impact on traffic, parking, utilities, parks and schools, as well as the possible creation of a precedent which would disrupt the stability of the neighbourhood.

The Planning Department's report is submitted to the Municipal Planning Commission. The M.P.C. cannot approve or reject the application, but forwards a recommendation of support or non-support of the bylaw to City Council for their consideration. If the M.P.C. recommends non-support, the applicant has the option of withdrawing the application.

If the applicant wishes to proceed to City Council, a bylaw for the change in Districts is prepared and advertised in the Edmonton Journal for two consecutive days, two weeks prior to the City Council meeting at which it will be considered. An advertising fee of $690 is charged to the applicant. At the

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same time, the City notifies the President of the Community League in which the parcel is located, and all assessed landowners within 60 metres of the boundaries of the application of the proposed bylaw.

At 1:30 p.m. of the first meeting day, Council begins considering bylaws and hearing delegations from the public either supporting or opposing the change. For information on how to appear before Council in public hearings, see the City and You--Being Heard.

After the hearings, Council considers the bylaw for adoption. Council may give the bylaw first and second readings of three readings, the third reading to occur at a later date. A redistricting bylaw can be given three readings at one meeting, if there is unanimous consent from the Aldermen in attendance.

If Council strikes the bylaw from their agenda, the bylaw has not been supported. Occasionally, first or second reading of a bylaw may be defeated but not struck. This means the bylaw will be reconsidered at the next meeting of Council.

With third reading, the bylaw comes into effect. At that point, the property owner must apply for a development permit to get approval for any new building or use.

This process is schematically shown in Figure 12.

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FIGURE 12 Land Use Bylaw Amendment Process

Application for for Land Use Bylaw amendment submitted to M.P.C.

M.P.C. initiates analysis of the potential impact on the area of development under the proposed District

M.P.C. considers application and recommends support or non-support

Applicant advised of M.P.C. recommendation

Application circulated to Civic departments for comment

Applicant requests Bylaw preparation

Planning Department presents a written report on proposed amendment to M.P.C.

Bylaw prepared

1 Application Withdrawn

Public notice sent to property owners within 60 m. of subject site

Bylaw advertised in newspapers

Council holds public hearing and gives bylaw 1st reading

Bylaw adopted with 2nd & 3rd reading

i Bylaw struck from agenda

t Some amendment not considered again for 1 year unless Council directs otherwise

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YOUR NEIGHBOURHOOD'S FUTURE

DEALING WITH CHANGE... YOUR NEIGHBOURHOOD'S FUTURE

DEVELOPMENT AND REDEVELOPMENT PRESSURES Many communities now face development pressure due largely to Edmonton's rapid growth and high land costs. Single family dwellings are being torn down and replaced by duplexes, four-plexes, walk-up apartments, warehouses, offices and high rises. This redevelopment alters the character and composition of a community. These same pressures (growth and cost of land) are also factors in newer neighbourhoods where land is being developed at a rapid pace, often ahead of community services and facilities, and it results in attempts to rezone or resubdivide undeveloped parcels.

. . . REDEVELOPMENT ALTERS THE. CHARACTER AND COMPOSITION OF A COMMUNITY *

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"Development" and "redevelopment" don't have to be dirty words. Redevelopment can help rejuvenate and revitalize the old; development can provide a focus and character in the new. The key is to understand and guide changes so that they improve rather than downgrade a neighbourhood.

Community groups and concerned citizens can play an active role in guiding change in their area. No one can stop change, but community groups have successfully directed development so that it has a minimal impact or improves the neighbourhood. Effective community groups have developed guidelines on the type of development/redevelopment they would like to see in their neighbourhood and the kind they want to discourage.

To do this, your community must first analyze its good and bad points:

what do we like about our neighbourhood? How can these things be retained? what should change, and how?

You may wish to form a special group or committee (see "Getting Started") to work through these questions. Your committee should also study the policies and regulations in the General Municipal Plan, the Land Use Bylaw, Neighbourhood and Area Plans, and any other planning documents which may have a bearing on land development in your area. This will lend credence to your position of either supporting or not supporting a proposal. (See Plans, Plans, Plans.) The conclusions reached will form the basis for guidelines on how you want development to take place in your neighbourhood.

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If your community is concerned about potential redevelopment, be on the look out for: "FOR SALE" signs, particularly when there are several houses in a row up for sale at once. Chances are the site will be redeveloped. Talk to the owner(s) about why they are selling. accelerated activity by real estate agents. This is a good indicator of potential redevelopment.

a shift in the number of people who own property and live in the neighbourhood. An increase in the number of absentee landlords can indicate that property in your area is a good investment for redevelopment.

run-down housing. Owners often do not keep their property in good repair if they are planning to redevelop the site. undeveloped land. Talk to the owners about their intentions for the property. (To find out the owners' names, you may have to visit the provincial Land Titles Office.)

Once your guidelines are in place, your committee should monitor development activity in your neighbourhood. Your group can be particularly effective by: -

preparing a checklist of the factors considered by your committee when evaluating a redevelopment proposal.

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Sample Checklist I.

landscaping plans

parking

Can the development be converted to a higher density at a later date (e.g. cc a duplex to a four-plex)?

contacting your community league president or community group. The community league receives notices from the City on all major redevelopments and rezoning applications. They can help you evaluate the proposal.

.- .

"CO-OPERATION BETWEEN THE. DEVELOPER AND A COMMUNITY GROUP... reviewing the Daily Lists. This list names all the developers who have applied for permits on a certain day, their addresses, and the locations and descriptions of the proposed developments. The Bylaw Enforcement Department will send you copies of the Daily List for a cost of $18.00 per month, or you can review the List on the 6th Floor of City Hall. Major development permits are listed in the Edmonton Journal. (See note below and Who Knows About Development Permits).

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checking the Development Appeal Board agenda, which shows what developments are going to the D.A.B. The agenda is available on Monday at the D.A.B. counter, 13th Floor, Phipps McKinnon Building, for Thursday's D.A.B. meeting. -

contacting developers active in your community to inform them of your guidelines. Ask them to contact your group when they are planning a development in your neighbourhood. Co-operation between the developer and a community group can result in benefits to both parties.

becoming familiar with the operation of the Development Appeal Board. Avoid extreme positions and make sure the D.A.B. is aware of your guidelines. Appear in support of redevelopments your community likes. Oppose those redevelopments which you think will be a detriment to your community. Always be consistent when appearing before them! (See Being Heard and Who Knows About the Development Appeal Board.)

watching the Edmonton Journal for advertisements on approved subdivisions and proposed rezoning in your area. watching the newspapers for notices of public meetings concerning plans which may affect your communty.

providing input into the District Planning Process when it gets underway (see Plans, Plans, Plans). This may help give your guidelines a legal basis.

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Note: If you learn from the Daily List or the Edmonton Journal that a redevelopment is being proposed for your area, you may study the plans at City Hall (6th Floor). Should you find the application objectionable, you have the right to appeal the development within 14 days of the date the development permit was issued. If the proposal is appealed, you may study the plans at the Development Appeal Board Offices, 13th Floor, Phipps McKinnon Building. (See Who Knows About the Development Appeal Board.)

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PLANNING AUTHORITIES IN ALBERTA

Planning in Alberta is controlled by the Planning Act, 1977. If you are interested in planning in your neighbourhood, you should have some understanding of the planning process and the planning authorities in Alberta. Following is a list of the responsibilities assigned to the Province's planning authorities under the Planning Act, 1977.

I. Lieutenant Governor in Council:

makes subdivision regulations;

can make land use regulations;

may establish special planning areas;

can regulate development which is dangerous/hazardous;

can regulate the amount of development levies and off-site levies;

appoints members of the Alberta Planning Board;

confers on Board duties or functions;

establishes regional planning commissions; and,

may exempt prescribed matters from The Planning Act, 1977.

2. Minister Of Municipal Affairs:

may repeal amendments to regional plans;

may designate "innovative residential development areas";

designates those municipal councils on regional planning commissions and the number of councillors;

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administers the Alberta Planning Fund and mill rate for that fund.

FIGURE 13 PLANNING AUTHORITIES IN ALBERTA

Lieutenant Governor in Council 1 Minister of Municipal Affairs I Alberta Planning Board 1 Regional Planning Commissions I Municipal Councils 1.._____ Development Officers Development Appeal Boards Municipal Planning Commission

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3. Alberta Planning Board:

approves regional plans and amendments;

hears appeals from decisions of regional planning commissions;

hears and decides upon subdivision appeals;

may cancel plans of subdivision;

may relieve an applicant from subdivision regulations; and,

authorizes payments from the Alberta Planning Fund.

4. Regional Planning Commissions:

prepare and adopt regional plans and consider amendments;

act as subdivision approving authorities, where that power has not been delegated to municipal councils; advise and assist municipalities and municipal planning commissions in planning matters; and, participate in hearings of the Local Authorities Board.

5. Municipal Councils:

adopt general municipal, area structure and area redevelopment plans; adopt land use bylaws; -

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establish off-site and redevelopment levies;

require the subdivision of lots containing two or more dwellings;

establish development appeal boards;

establish municipal planning commissions;

dispose of municipal reserves;

prepare and carry through replotting schemes; initiate "innovative residential development area" applications which are submitted for approval to the Minister of Municipal Affairs; enter into subdivision and development agreements; and,

delegate subdivision approving authority to their municipal planning commissions.

6. Development Officers:

decide upon applications pursuant to the land use bylaw;

impose conditions on development permits in accordance with the land use bylaw; and, issue stop work orders.

"â&#x20AC;&#x201D; ISSUE STOP WORK ORDERS" 179

In Edmonton, the Development Officer is the General Manager of the Planning Department. However, under the Land Use Bylaw, he exercises his authority as Development Officer through staff in the Bylaw Enforcement and Planning Departments who review and issue development permits.

I 80

PLANS, PLANS, PLANS A community plan is an effective tool for directing the future of your area. Land use plans help protect and upgrade neighbourhoods by guiding new development and redevelopment and providing or improving roads, utilities, and park and community facilities.

"A COMMUNITY PLAN IS ONE. OF THE.

MOST EFFECTIVE TOOLS..." Because area redevelopment and area structure plans are adopted by City Council as bylaws, the guidelines within the plans are generally followed by City departments and are most useful when dealing with proposed changes in your neighbourhood.

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Community plans are one of the last steps in Alberta's planning process, however. This Section tries to provide you with basic information on our planning process.

I. Regional Plan The plan for the Edmonton Region establishes guidelines for the magnitude and distribution of growth within and between all urban and rural areas. This plan is the broadest and most general. All other plans must conform to the zoning guidelines contained in the Regional Plan.

The Regional Plan is prepared and monitored by the Edmonton Regional Planning Commission, #602, 10025 - 106 Street, Edmonton, phone 423-5701. 2. General Municipal Plan

This plan applies to all land within the city of Edmonton boundary. More refined than the Regional Plan, it presents a summary of policies which will direct growth in the city over the next 15 years. As such, it provides direction to all other plans produced by the City, including:

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The Land Use Bylaw;

the Transportation System Plan;

the Downtown Plan;

the Parks and Recreation Master Plan; and,

all community, district and special area plans.

The General Municipal Plan shows where and how growth is to be accommodated in Edmonton. It also addresses the role the public, developers and the City will play in directing that growth. Copies of the General Municipal Plan are available from the Planning Department's Maps and Publications Counter, 11th Floor, Phipps McKinnon Building. A condensed version of the General Plan is also available from that office. 3. District Plans The Edmonton General Municipal Plan (June, 1980) provides for the introduction of district planning in the city. This is intended as a means of providing detailed planning services over broad areas of the city, and of providing a link between growth projected by the General Plan and the regulation of development on specific sites through the Land Use Bylaw. The District Planning Program divides Edmonton into 6 Districts which correspond to the present electoral wards. Each district is again divided into 2 sub-districts for citizen participation purposes. Citizen Community Councils made up of representatives of various community organizations, are proposed to deal with the following local and city-wide issues in assisting to prepare plans for their districts: local issues - zoning and development proposals, neighbourhood traffic problems, neighbourhood parks improvements, etc.; -

city-wide issues - i.e. growth, commercial expansion, the amount of park space in each district, transportation problems, and the location of social housing. 183

As part of this program, Planning staff will be decentralized to six district offices. It is expected to take 2-3 years to implement the district level planning system.

For further information on District Planning, call the Planning Department at 428-3536.

Area Structure Plans

Council may, under the Planning Act, 1977, by bylaw adopt an area structure plan. The purpose is to provide a framework for new residential and industrial subdivisions, such as West Jasper Place, the Lake District and the Kennedale Industrial Area. An area structure plan provides general guidelines directed towards ensuring efficient and orderly development within a specific area.

It will describe sequence of development, proposed land uses, proposed population densities, and location of major transportation routes, public utilities, and community facilities. Information on area structure plans can be obtained from the Current Planning Section of the Planning Department, 12th Floor, Phipps McKinnon Building. Initial phone contact: 428-3451 or 428-2661.

Area Redevelopment Plans

Like an area structure plan, an area redevelopment plan is also a detailed land use plan but one applied to areas which are already developed. It addresses such subjects as traffic circulation, the location and distribution of land uses by density, the need for parks and community facilities, and so

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" IT ADDRESSES SUCH SUBTECTS AS TRAFFIC CIRCULATION, ... " on. The boundaries of an area redevelopment plan usually coincide with those of an existing neighbourhood. City Council adopts area redevelopment plans by bylaw; thus, they have legal status as statutory plans.

6. Neighbourhood Structure Plans

This type of plan is associated with newly developing, generally suburban residential areas. It provides additional and more detailed information on part of the area covered by an area structure plan. These plans are also approved by bylaw by Council and notice of public hearing is advertised in the Edmonton Journal with a map of the proposal. Neighbourhood structure plans determine the details of land use, roadway networks, location of schools, parks, commercial facilities, bus routing, etc. Each neighbourhood generally is designed to house about 5,000 persons. It is this plan which governs detailed

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subdivision and which will be of most interest to homebuyers and residents of the area. Information on neighbourhood structure plans is available from the Current Planning Section of the Planning Department, 12th Floor, Phipps McKinnon Building, phone 428-3451.

7. Other Plans Worth Knowing About

Parks and Recreation Master Plan, 1979-83 This is a five year implementation plan linked to the budgeting process of the Parks and Recreation Department. It provides a review of current recreational philosophy, an inventory of existing parks and recreation services and facilities, projected future demand for such services and facilities, and a detailed set of guidelines and standards for development of open space and recreation facilities and programs. This plan assigns priority to the development of parks facilities and programs.

Transportation System Plan

The Transportation Systems Design Department is preparing this plan for long range management of traffic and transportation systems in the city. (See Who Knows About Transportation Planning.) c.

Local Policy Plan This plan prepared by the Corporate Policy Planning Office outlines a five-year corporate plan for the City Council, Administration and the public (see The City and You - City Departments).

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L8 1

-`•••-

idrlaH

VI. HELP! A. MONEY

One of the most discouraging problems facing community groups is funding. Postage, stationery, publicity, etc. all cost money, and although members may initially pay out of their pockets, this is not feasible over the long term. This section is intended to guide "money seekers" in finding funding to suit their project needs. Furthermore, extensive literature exists on funding - these resources have been listed at the end of this chapter. I. Government Assistance The three levels of government have provisions for funding through both grants and programs. A grant can be defined as an amount of money given by an institution to an individual or group, to be used for a specific purpose. A grant does not have to be repaid. A program, on the other hand, is the means through which a service is delivered to an individual or group. Before submitting a formal application for financial assistance, consult the representative of the government department (by phone or letter) to determine the suitability of the grant and your group's eligibility under the guidelines. This procedure benefits both you and the funding source, and will save you a great deal of time and effort in preparing a formal application.

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Government grants generally apply for a short period of time, with few exceeding one fiscal year. Newly organized citizen groups may receive small sums of money for developmental purposes, and established community groups and agencies may acquire funds to cover operating or special project expenses.

aâ&#x20AC;˘

City

The City of Edmonton may provide financial assistance to non-profit organizations or individuals who have demonstrated a sincere desire to provide a cultural, recreational, public relations or social service to the citizens of the city. It must be clearly shown that financial assistance is needed for providing the service.

"THE CITY OF EDMONTON PROVIDE.S FINANCIAL ASSISTANCE... TO PROVIDE A CULTURAL, RECREATIONAL, OR SOCIAL SERVICE . . . " 189

Specific information on City grants may be obtained by contacting the Grants Coordinator, Finance Department at 428-5544. Summaries of regulations regarding different kind of grants are also available from there.

The Public Relations Department has funds available for civic promotional purposes. For more information, phone 428-5458. Funds are sometimes provided by City Council for special purposes. For further information, contact the Grants Coordinator at the Finance Department, 428-5544.

The City also administers and contributes to several provincial programs, e.g. Project Cooperation, Family and Community Support Services and the Major Multicultural Facilities Program. Your District Recreation Coordinator at Parks and Recreation or Community Social Worker will be able to offer more information. b.

Provincial

The Provincial Government offers grants and programs to financially assist organizations, agencies, institutions and municipalities. The emphasis is on programs, with only a few grants being offered in the following areas:

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- Education

- Dept. of Education

427-7219

- Culture

- Dept. of Culture

427-2566

- Housing

- Dept. of Housing & Public Works

427-8144

Alberta Housing Corporation - Recreation

Dept. of Recreation & Parks

- Social Services

482-5821

427-2008

Dept. of Social Services and Community Health

427-2734

The guidelines vary with each grant or program. Each qualifying application submitted is considered on its own merits and in terms of its compatibility with the objectives of the responsible department.

Federal The Federal Government sponsors numerous programs which may benefit your community. Specific departments should be able to provide you with literature on their programs.

"THE FEDERAL GOVERNMENT SPONSORS NUMEROUS PROGRAMS... N 191

Assistance from the Private Sector Funding may also be found in the private sector through foundations, organizations, service clubs and businesses. In all of these cases, you should approach the institution either by phone or personal contact to determine whether your proposal falls within their guidelines. This initial contact should be followed by a formal request in writing, guided by the requirements of the sponsoring agency. There are no standard application forms for private funding sources.

Foundations A foundation may be defined as "a non-governmental, non-profit organization having a principal fund of its own, managed by its own trustees or directors, and established to maintain or aid social, educational, charitable, religious, or other activities serving the common welfare." The criteria used in approving applications, the amount, length of funding period and function or interests vary with the foundation. Foundations seldom support groups which are not registered charitable institutions and tax exempt. Several books have been published which generally describe the funding policies of foundations (see Resources). Once you have identified potential funding sources, call or write them to request further information on their funding programs and processes.

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Businesses

Large companies often have good public relations and advertising systems, as it benefits their firms in the long run to support the community. Businesses generally support a project which is in close proximity. This is particularly true of small businesses, where a personal approach works well. Larger companies often require contact by phone and letter, if you are seeking financial assistance.

Â°AS SMALL BUSINESSES MAY BE OVERâ&#x20AC;&#x201D;CANVASSED... "

As small businesses may be over-canvassed, your community group may want to canvass only once per year and establish a "special fund." When personally approaching a business for funds, present them with a letter of introduction, validating your request. 193

Some businesses may be unable to provide a dollar donation. Instead, they may be willing to donate an item or service relating to their operation, e.g.: rental agency

use of chairs

grocery store

food

hardware store

paint

print shop -

paper.

3. Community Fund Raising Events

Special fund raising events do require organization, planning and volunteer energy. You may want to approach local businesses and companies to provide assistance in the way of services, materials or funds.

You will find many good books written on this subject, to assist you in organizing your activity. You may then want to contact a group which previously held a similar event. These groups can enlighten you on any problem areas. The list of community fund raising events is endless. Here are some suggestions: a.

Social Events

dinners

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dances

carnivals

coffee parties

bonspiels

special yearly events