ABCDS WITH
CLOUD
“It’s been a J-curve in acceleration because we recognise that, in this day and age, nobody wants to sign up with a vendor and then hear it’s going to take six months before they see any benefit to their organisation. Our dedicated teams do this day in, day out and, as they’ve got smarter, the automation of onboarding the clients has got better and faster.” TLM OnDemand, SmartStream’s Cloud-hosted managed services platform, uses data templates to assist in ascertaining individual customer requirements and, wherever possible, SmartStream has eliminated the need for existing internal resources for activities such as hardware set-up, software installation, configuration and training, saving the client time, effort and money. The ‘pay as you go’ structure of TLM OnDemand is also incorporated into the platform’s implementation phase. There is no upfront capital expenditure required on behalf of a client to access the service, and any cost implications of managing hardware, infrastructure or upgrades are shared with other users. Simply put, if you match 100 transactions using TLM OnDemand, you pay only for those 100 transactions.
All bases covered SmartStream provides every customer with an experienced consultant to hold their hand throughout the onboarding period, from initial consultation through project planning and data definition, to highly collaborative testing that ensures a full knowledge transfer has taken place. The result of this streamlined yet flexible implementation procedure is that SmartStream’s Cloud-based solution is always quick to deploy and perfectly aligned with a client’s needs, no matter how specific they may be. Once a client’s requirements are locked down, automated tools for data extraction, transformation and loading (ETL), facilitate a fast and frictionless migration, followed by functional testing. “We actually have model banks within the system, so there is a fixed amount of configuration with automated tools that help clients with user acceptance testing (UAT) and system integration testing
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FintechFinancepresentsSmartStream
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It’s not just about accepting the change, it’s about embracing the change. Our clients are looking for greater speed, greater accuracy, greater transparency, and they’re also looking for better intelligence, with regards to the data that they already have
William Borden, Bank of America Merrill Lynch
(SIT),” says Smith. “One of the other products that we offer is quality assurance as a service. Some clients already have their own UAT test scripts that they would normally undertake themselves. They, in effect, outsource that to us and we undertake our own
testing in parallel and display the results back to the client. That enables us, again, to speed up the time to market, not just for the initial implementation, but also for future upgrades. So the client doesn’t even need to resource or finance its regression testing, because we do all that for them.” The database administrator’s (DBA) role is covered 24/7, whichever part of the world the client resides in. “The client doesn’t need to have a full-time DBA, because, in effect, they’re paying to share one with multiple other www.fintech.finance