SEE WHAT’S TRUE SURVEILLANCE & INVESTIGATIONS ADVANTAGE
COAST COVERAGE REAL RESULTS REAL VALUE REAL RELATIONSHIPS 2023
COAST TO
DEDICATED TEAM
We create a clear path to a fair resolution because the truth matters.
SHELLY KUMMINGS
President
4 Years with Advantage
20+ Years Industry Experience
JIM RUARK
Senior Vice President
25 Years with Advantage
25+ Years Industry Experience
BRIAN CALDWELL
Vice President of Account Management
3 Years with Advantage
25+ Years Industry Experience
MARK TIBBETTS
Account Manager
3 Years with Advantage
25+ Years Industry Experience
ADVANTAGE SURVEILLANCE & INVESTIGATIONS
ABOUT ADVANTAGE
IMPACT RATING FOR ALL INVESTIGATIONS
14-DAY TURNAROUND TIME NEXT DAY VIDEO RESULTS
70% CAPTURE RATE
COAST TO COAST COVERAGE
FRAUD-CERTIFIED
SERVING THE INDUSTRY SINCE 1998
VETERAN OPERATED
YEARS OF INVESTIGATING CLAIMS + 30K ASSIGNMENTS WITHIN OUR EXPERTISE
25
SEE WHAT’S TRUE
UNMATCHED COMMITMENT IS OUR
KEY TO SUCCESS
By Implementing Our Core Values, Mission, and Vision.
INTEGRITY
We do what we say we’re going to do and will operate using only ethical, authentic and moral approaches.
INNOVATIVE THINKING
We will be adaptable and do what it takes to overcome all challenges.
TEAMWORK
We carry the load together by building purposeful relationships grounded in cooperation and a shared vision.
RESULTS DRIVEN
We will build a team of exceptional people who do exceptional things.
WE VALUE YOUR
CORE VALUES
At Liberty Mutual
We are committed to work alongside your organization’s core values to help your team reach success.
OUR MISSION
OUR MISSION is to provide insight into a claimant’s daily activities to help our clients fairly resolve claims.
OUR VISION
OUR VISION is to provide superior results nationwide with unmatched commitment to our clients.
UNMATCHED COMMITMENT TO PROVIDE SUPERIOR
RESULTS
Your ADVANTAGE in partnering with us.
PROVIDING SUPERIOR RESULTS NATIONWIDE WITH
WITH UNMATCHED COMMITMENT TO OUR CLIENTS.
SURVEILLANCE
Your ADVANTAGE - Eliminate doubt with clear video footage.
WHY SURVEILLANCE?
WORK STATUS
Malingering / Failure to RTW
FINDINGS
Subjective complaints not matching medical findings
REPORTS
Personal activities of injured worker
Different versions of the accident in the first report
BENEFITS OF SURVEILLANCE
LIMITATIONS
Truth in what they CLAIM
QUESTION
Interview/Depose Claimant if they impeach themselves
RESTRICTIONS
Truth in what they DO
NEGOTIATE
Better settlement or lower disability rating
RTW/Reduce Exposure
Mandatory Reporting
ADVANTAGE SURVEILLANCE & INVESTIGATIONS
OUTLOOK
TRUTH
SIU
SPECIAL INVESTIGATIONS
Your ADVANTAGE - Nail down facts of loss and obtain footage of loss.
SIU investigators are rigorously trained to be your eyes and ears in the field by providing intel you can trust.
SIU FIELD SERVICES OFFERED
• AOE/COE Investigations
• Statements and Interviews
• Scene Inspections
• Witness Canvassing
• Locates
• Records Retrieval
• Alive & Well Checks
• Dependency Checks
• Subrogation Investigations
• Auto Liability & Bodily Injury Investigations
• Disability Field Investigations / Personal Contacts
• Life & Health Investigations
• Property Claims Field Investigations
• Contestable Death Claims
• Travel Claims
• Litigation Support
• Marine Claims
• Cargo Claims
• FELA Claims
SEE WHAT’S TRUE SIU / CLAIMS
UNMANNED SURVEILLANCE PLATFORM
USP
Your ADVANTAGE - Around the clock monitoring to SEE WHAT’S TRUE .
HD Cameras with pan-tilt-zoom Capability
Wide Dynamic Range with 71 Degree Field of View
7 Day Long Battery Life
5x optical and 10x digital zoom
Low-light capabilities
Onboard, encrypted DVR
Live GPS Tracking On All Units
COAST TO COAST COVERAGE
OUR COMPREHENSIVE COVERAGE AREA ALLOWS FOR USP DEPLOYMENTS IN 38 STATES.
SOCIAL MEDIA & DESKTOP INVESTIGATIONS
NETSWEEP
Your ADVANTAGE - Online Footprint to SEE WHAT’S TRUE .
WHAT IS NETSWEEP ?
A comprehensive view of a claimant’s online presence. Our Research strategy includes:
Scrubbing hundreds of paid and unpaid online and social media platforms
Reverse search engineering and URL manipulation to find obscure online data
Capture of geolocation data when available
Creating a profile of the Claimant
Finding future events and potential surveillance opportunities
Validating or contradicting claimant statements
Creating a focused plan of action
YOUR RESULTS
Your ADVANTAGE - YTD 2023 STATS
SURVEILLANCE:
7,164 TOTAL SURVEILLANCE CASES
5,104 SURVEILLANCE CASES WITH VIDEO OBTAINED
20.9 AVG VIDEO MINUTES PER ASSIGNMENT
UNMANNED SURVEILLANCE PLATFORM (USP) :
51.67 AVG VIDEO MINUTES PER ASSIGNMENT
2,591 USP DAYS DEPLOYED
SIU/FIELD INVESTIGATIONS:
78% ASSIGNMENTS WITH VIDEO OBTAINED
372 TOTAL USP ASSIGNMENTS
DESKTOP INVESTIGATIONS (SOCIAL MEDIA RESEARCH):
886 TOTAL SIU ASSIGNMENTS
5,117 TOTAL RESEARCH ASSIGNMENTS
THE POWER
OF
POWER BI - LIVE DATA
Right at your fingertips.
We provide our clients with live data that can be analyzed by:
SERVICE LINE
CLAIM RESULTS STATES
DATE FILTERS
INSURED
COSTS
IMPACT RATING
Your ADVANTAGE - We build analytics that can be customized to meet your needs.
ADVANTAGE SURVEILLANCE & INVESTIGATIONS YTD 2023 POWER BI REPORT - LIBERTY REPORTING
SEE WHAT’S TRUE YTD 2023 POWER BI REPORT - LIBERTY REPORTING
YTD 2023 POWER BI REPORT - CASE BREAKDOWN BY STATE
ADVANTAGE SURVEILLANCE & INVESTIGATIONS
SEE WHAT’S TRUE
-
YTD 2023 POWER BI REPORT
CASE BREAKDOWN BY STATE
YTD 2023 POWER BI REPORT - CASE BREAKDOWN BY CLASS
ADVANTAGE SURVEILLANCE & INVESTIGATIONS
SEE WHAT’S TRUE
YTD 2023 POWER BI REPORT - CASE BREAKDOWN BY CLAIM
ADVANTAGE SURVEILLANCE & INVESTIGATIONS
YTD 2023 POWER BI REPORT - CASE BREAKDOWN BY USP
SEE WHAT’S TRUE
YTD 2023 POWER BI REPORT - CASE BREAKDOWN BY USP
ADVANTAGE PRICING
RESEARCH & DATABASE SERVICES
DOCUMENT RETRIEVAL SERVICES
ADVANTAGE SURVEILLANCE & INVESTIGATIONS LIBERTY MUTUAL
SERVICE HOURLY RATE MAX. PRICE PER DAY MAX PRICE PER ASSIGNMENT DESCRIPTION OF SERVICE ADDITIONAL NOTES BACKGROUND CHECKS $49.00 Address verification via Database research Included in Social media SOCIAL MEDIA SEARCH $325.00 Full Social Media Netsweep BASIC SOCIAL MEDIA $50.00 Basic Social Media ASSET CHECKS $195.00 Asset Check
SERVICE HOURLY RATE MAX. PRICE PER DAY MAX PRICE PER ASSIGNMENT DESCRIPTION OF SERVICE ADDITIONAL NOTES DOCUMENTS RETRIEVAL $87.50 OBTAIN POLICE REPORT $87.50 OBTAIN VIDEO $87.50 CDR/EDR N/A Not currently available PAINT ANALYSIS N/A Not currently available <ADDITIONAL
SERVICE> <ADDITIONAL SERVICE>
GENERAL INVESTIGATION SERVICES
SEE WHAT’S TRUE
SERVICE HOURLY RATE MAX. PRICE PER DAY MAX PRICE PER ASSIGNMENT DESCRIPTION OF SERVICE ADDITIONAL NOTES SURVEILLANCE $87.50 $700.00 Traditional Surveillance Manned Flat rate is all inclusive CANVASS (MEDICAL) $325.00 Medical Canvass 20 facilities CANVASS (GYM) $150.00 Gym Canvass 10 facilities CANVASS (NEIGHBORHOOD) $87.50 Neighborhood Canvass CANVASS (WITNESS) $87.50 SKIP TRACE $49.00 $49.00 Per Skip Trace LOCUST/SCENE INVESTIGATION $87.50 On-site plus travel IN-PERSON INTERVIEW $87.50 On-site plus travel RECORDED INTERVIEW $87.50 On-site plus travel SIU DESKTOP $87.50 SIU FIELD $87.50 REMOTE SURVEILLANCE $600.00 Unmanned Surveillance 24 hours per day ALIVE & WELL INPERSON $87.50 ALIVE & WELL VIRTUAL $150.00 Virtual A&W <ADDITIONAL SERVICE> <ADDITIONAL SERVICE>
PMA ranked Advantage the #1 NetSweep provider in Investigations.
Great company! Fast and excellent results. When services are secured they start right away and get results quickly. Would recommend their services.
Christopher Laughlin | GEICOMC Innovations has used the services of Advantage for over fifteen years. We have found them to be responsive, reliable and a good partner. Their communication and customer service is superior.
J. Monty McFadden | MC InnovationsGreat company who consistently meets my expectations. Advantage has a proven track record, is very customer service oriented and their pricing is competitive. From the leadership to the investigators in the field, I have a very high level of trust. I strongly recommend!
Jill Wilford | AMSURG
SEE WHAT’S TRUE
INFO@ADVANTAGESURVEILLANCE.COM | ADVANTAGESURVEILLANCE.COM