AT A GLANCE
About Acts
Founded in 1971, Acts is the nation’s largest not-for-profit owner, operator and developer of Life Plan (or continuing care retirement) communities. Acts operates a family of 28 communities spanning nine states, from Pennsylvania to Florida—collectively home to nearly 11,000 people.
Acts provides residents with the security of knowing that whatever level of living is needed, they can receive it with no resulting increase in cost based solely on the need to move to a higher level of living.
Residents choose Acts for the enhanced lifestyle and experiences provided; for the peace of mind they and their loved ones have; for the organization’s strength, stability and over 50-year track record of success; and for the spirit of loving-kindness in Acts communities. Founded by a suburban Philadelphia pastor seeking a better way to serve aging members of his congregation, Acts maintains its Christian heritage, while warmly welcoming people of all backgrounds and beliefs.
Our Mission
Acts is committed to providing security and peace of mind to seniors by being a pre-eminent provider of retirement-life services, responsive to individual, social, personal, health and spiritual needs in a Christian atmosphere graced with loving-kindness, dignity, sensitivity, honesty and respect without prejudice or preference.
With communities from Pennsylvania to Florida, Acts is committed to serving older adults.
OUR FAMILY OF COMMUNITIES
Acts Community
Acts Affiliate Community
Our Residents
Ron Flynn
THE EVERGREENS, MOORESTOWN, NJ
Ron Flynn, a resident of The Evergreens, moved into the Moorestown, New Jersey, retirement community four years before its affiliation with Acts. Ron and his wife visited 12 continuing care retirement communities, including four Acts communities in the Northeast region, before deciding to move into The Evergreens. When The Evergreens joined the Acts family in 2018, he was very invested in its success.
For Ron and many residents, the affiliation brought about much-desired community enhancements and a very positive outlook for the future. In March of 2022, The Evergreens began its most ambitious expansion in the community’s history, which includes a fully renovated clubhouse, lobby area, and front entrance. Residents will enjoy a new bistro, coffee shop, library, theater, wellness center, hair salon and rehabilitation space, as well as an expanded fitness center and renovated restaurants and game room.
“As a result of the affiliation, The Evergreens was able to refinance our existing debt, which allowed for the creation of $10 million to use for renovation projects,” Ron said. The renovations will help attract the next generation of retirees.
“I personally have an interest in finance because I’m a certified public accountant. We have certainly benefited from the affiliation by virtue of association with a larger organization with better reach and financing, providing us many more opportunities, like renovations, that we didn’t have before Acts.”
Our Leadership
Gerald T. Grant
Chief Executive Officer with Acts since 1988
Karen I. Christiansen President with Acts since 1996
Glenn D. Fox, Esquire
Executive Vice President, General Counsel with Acts since 2016
Jonathan D. Grant
Executive Vice President, Chief Operating Officer with Acts since 1984
James H. Petty
Executive Vice President, Chief Strategy Officer with Acts since 1996
Susan Ahern
Senior Vice President, Chief Financial Officer with Acts since 2000
Sean Fletcher
Senior Vice President, Real Estate Services with Acts since 2005
Deirdre Groenen
Senior Vice President, Chief Human Resources Officer with Acts since 2020
Peter J. Kress
Senior Vice President, Chief Innovation Officer with Acts since 1993
Jeremy O. Neely
Senior Vice President, Chief Community Operations Officer with Acts since 1999
Brian T. Rutter
Senior Vice President, Chief Communications & Brand Officer with Acts since 2022
Holly S. Schade
Senior Vice President, Chief Clinical Officer with Acts since 1993
Craig D. Thompson
Senior Vice President, Chief Property & Sustainability Officer with Acts since 2022
Lori M. Woodward
Senior Vice President, Chief Marketing Officer with Acts since 2012
LEADERSHIP TEAM— AVERAGE YEARS OF SERVICE TO ACTS = OVER 20 YEARS
For more information visit www.ActsLeadership.org
Team Members
Erica Richardson
MANAGING DIRECTOR OF HUMAN RESOURCES
Erica Richardson has the unique experience of both working at a community that later affiliated with Acts Retirement-Life Communities, and playing a critical role in the employee transition process for other affiliate communities.
Erica worked at the Delaware-based Peninsula United Methodist Homes (PUMH), which affiliated with Acts in 2010. Working in human resources at Acts, Erica was closely involved in our recent affiliations,
“During the transition process, employees who may have been hesitant at first found out about all the benefits that Acts offers and became very excited over programs like Acts Corporate University and tuition reimbursement,” Erica added.
“Another positive aspect in Acts affiliations is that there is no interruption in service to employees. Their original hire date is honored, and they immediately begin to reap the benefits we offer such as service award dinners, longevity awards and our generous paid time off program.”
Acts also holds special celebratory welcoming events at affiliate communities. Erica said, “It brings our cultures together, giving employees and residents a sense of belonging and family.”
20% WITH 10 OR MORE YEARS OF SERVICE NEARLY
MISSION DRIVEN
As a not-for-profit organization, Acts exists to serve the interests of our residents, not shareholders. The well-being of the people we serve is the preeminent priority driving all we do. Being a not-for-profit also allows Acts to consistently reinvest net income into improvements in our communities.
GUIDED AND INSPIRED BY CHRISTIAN VALUES
Acts was founded on a deep belief in honesty and respect, the dignity of each person, and the power of Loving-Kindness. Chaplains in each of our communities are committed to supporting our residents’ spiritual well-being, and to ensuring that residents and team members of every belief and background feel fully welcome. Our Samaritan Fund helps ensure that residents who exhaust their personal savings out of no fault of their own can continue to live in their Acts community.
Acts Is
STRONG AND GROWING
Acts operates 28 communities in nine states, including several communities newly affiliated with Acts. Our scale offers a depth of resources, expertise, and operational stability difficult for stand-alone communities to equal.
FINANCIALLY SOUND
Acts receives investment grade ratings for financial security from Fitch Ratings, a global leader in credit rating and research.
COMMITTED TO EXCELLENCE
Our compliance program is certified by the Health Ethics Trust, demonstrating our dedication to adhering to regulatory requirements and industry best practices. In addition, our on-site health centers are consistently ranked among the nation’s best by state and federal agencies.
LOYAL AND PROUD
Acts staff and leadership team alike are exceptionally long-tenured. These dedicated and experienced individuals find fulfillment in their work with us and often stay with Acts for decades. Acts provides opportunities for growth and, in partnership with Acts Corporate University, helps turn jobs into careers.
AN INNOVATIVE LEADER
Acts Center for Applied Research explores issues related to healthy aging, while MyActsLife provides programs that allow residents to life the life they love through a multi-disciplinary approach to well-being.. Through initiatives like these, Acts embraces—and helps define—the best practices in our field.
A WINNER WITH THOSE WHO MATTER MOST
Acts enjoys a 96% satisfaction rating among current residents, who consistently rank among our best referring sources of new residents.