Biz 417 | March/April 2025 | Women Who Mean Business

ADVICE FROM THE OZARK MOUNTAIN DAREDEVILS CO-FOUNDER JOHN DILLON

7 BREW COFFEE COLLAB

W MEN WHO MEAN BUSINESS

52

2025 WOMEN WHO MEAN BUSINESS

Discover how our 2025 Women Who Mean Business honorees are working to inspire and empower those around them with their con dent and optimistic leadership.

BY TARYN SHORR-MCKEE

64 THE ART OF DOING IT ALL

Dean Thompson, Vice President and Chief Economic Development

O cer of City Utilities, shares his top tips for time management to achieve your goals.

BY PEYSON SHIELDS

Pamela Yancey, Ti ani Claussen, Halley Fleming, Judith Martinez and Amanda Hedgpeth

18 FOUR TO FOLLOW

Matt Sellmeyer shares his top social media recommendations.

20 FORWARD THINKING

Five Spring eld institutions are working as The Alliance for Healthcare Education.

21 BEHIND THE PRODUCT

Vroom Solar’s newly launched solar energy solution allows users to plug into the sun anywhere.

21 ON THE RISE

Local wine-lovers’ come together to start a new wine company, Ever Seeking Wine.

22 SIDE HUSTLE

Lincoln Whisler works as Advertising Director for Reliable Toyota/ Lexus/BMW and owner of 1984.

26 CULTURE CLUB

Sisters and co-owners of Hold Fast Brewing Carol and Susan McLeod share the secrets behind how they successfully built a loyal team.

28

ROOTED HERE

Creative Modular Construction and Toth & Associates work together to develop 7 Brew Coffee’s new drivethrough concept.

30 GIVING BACK

The 417 Travel team strives to make a difference.

32 ADVICE & WHISKEY

John Dillon, one of the founding members of the Ozark Mountain Daredevils, re ects on his storied career in the music industry.

76 CALENDAR

Mark your calendar for the best local networking events.

80 DOWNTIME

Corey Kilburn spends his time off work on the stage.

KINGSLEY GROUP

EDITORIAL

MARCH/APRIL · Volume 10, Issue 3 · 2025

Katie Pollock Estes EDITORIAL DIRECTOR EDITOR@417MAG.COM

Dori Grinder

BIZ 417 EDITOR & MANAGING EDITOR DORI@417MAG.COM

Jo Jolliff RESEARCH EDITOR JO@417MAG.COM

Jordan Blomquist

CUSTOM PUBLICATIONS EDITOR & STAFF WRITER JBLOMQUIST@417MAG.COM

Nadia Fletcher EDITORIAL INTERN

Sarah Patton CREATIVE DIRECTOR SARAH@417MAG.COM

Jordan Dykstra ART DIRECTOR JORDAN@417MAG.COM

Brandon Alms SENIOR PHOTOGRAPHER & DESIGNER BRANDON@417MAG.COM

Katy St. Clair PHOTOGRAPHER & DESIGNER KSTCLAIR@417MAG.COM

Grace Chipley-Thompson EDITORIAL DESIGNER GRACE@417MAG.COM

Alex Goddard, Tori Swem ART INTERNS

Jamie Thomas DIGITAL EDITOR JTHOMAS@417MAG.COM

Elizabeth VanFosson DIGITAL MANAGER EVANFOSSON@417MAG.COM

CONTRIBUTORS

BUSINESS

Logan Aguirre PUBLISHER LOGAN@417MAG.COM

Megan Johnson VICE PRESIDENT OF OPERATIONS & CUSTOM PUBLICATIONS MJOHNSON@417MAG.COM

Ammie Scott Motes VICE PRESIDENT OF STRATEGY & SENIOR ACCOUNT EXECUTIVE ASCOTTMOTES@417MAG.COM

Jami Wightman SENIOR ACCOUNT EXECUTIVE JAMI@417MAG.COM

Janelle Haik

SENIOR ACCOUNT EXECUTIVE JANELLE@417MAG.COM

Kaylin Homan ACCOUNT EXECUTIVE KAYLIN@417MAG.COM

Carrie Powell ACCOUNTING MANAGER ACCOUNTING@417MAG.COM

Bernadette Pry OFFICE MANAGER BERNADETTE@417MAG.COM

Erin Kingham OPERATIONS MANAGER EPAYNE@417MAG.COM

Kathy Grieve ACCOUNT SERVICES MANAGER KATHY@417MAG.COM

Nicki Sherwood ACCOUNT COORDINATOR NICKI@417MAG.COM

Katie Batliner ADVERTISING DESIGNER KBATLINER@417MAG.COM

McKenzie Key ADVERTISING & BRAND DESIGNER MCKENZIE@417MAG.COM

Ellie Mallett ADVERTISING DESIGN INTERN

Ren Bishop, Jill Finney, Jennifer Johnmeyer, Josh Kingham, Karen Knuth Photography, Keith Kell, Megan Price, Kristen Sharp, Peyson Shields, Leah Stiefermann, Taryn Shorr-Mckee, Kevin White

FOUNDERS

Gary Whitaker FOUNDER GARY@417MAG.COM

Joan Whitaker FOUNDER JOAN@417MAG.COM

Lauren Lee MARKETING INTERN

ADVISORY BOARD

David Atkisson Spring eld Of ce Leader J.E. Dunn Construction

Joselyn Baldner President/CEO Central Bank

Max Buetow President and CEO CoxHealth

Thomas Douglas CEO JMARK Business Solutions, Inc.

Chris Jarratt Chief Creative Of cer Revel Advertising

Johnny McNeil Vice President Community Relations Community Partnership of the Ozarks

Tim Rosenbury Director of Quality of Place Initiatives City of Spring eld

Benjamin Sapp Partner | Business Development Sapp Design Architects

Jack Stack President/CEO SRC Holdings Corp.

James Stapleton Co-Founder Code

Dean Thompson Vice President and Chief Economic Development Of cer City Utilities

Pamela Yancey President/CEO Branson/Lakes Area Chamber of Commerce & CVB

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WHAT’S ONLINE

LADIES WHO LAUNCH

THINK SUMMIT

Think Summit 2025 is coming up fast! Join the 417-land business community at the Convoy of Hope Global Headquarters for a day of networking and talks from local leaders like Silver Dollar City President Brad Thomas, JMARK CEO Thomas Douglas and more. Head to biz417.com/thinksummit for more info on speakers, the day’s full agenda and to purchase tickets.

Ladies Who Launch has had a glow up! This year’s event is now a twoday experience at the Branson Convention Center. If you’ve never been before, this is a must-experience event for businesswomen in the Ozarks that offers inspiration from a variety of speakers and plenty of opportunities to network and have fun with fellow trailblazers. Head to biz417.com/ lwl to grab your tickets now before they sell out!

THE LEGACY NETWORK

Enhance your leadership skills, expand your network and amplify your in uence as part of Biz 417’s The Legacy Network. Applications are now open for the Fall 2025 class, and you can nd the full details and enter at biz417.com/legacy. You’ve made your mark, now it’s time to craft your legacy.

SAVE THE DATE

If you’re organizing a local event, no matter what it might be, make sure you get it added to the best-curated calendar in 417-land. Head to calendar.417mag.com to add your event details.

1

“Kindness and giving back are foundational to our company culture, and this initiative is a prominent re ection of our values. It reinforces our commitment to making a di erence and plays a central role in our ongoing e orts.”

— Travis Paquin,

417 Travel Vice President and Owner, p. 30

2

“A part of life is guring out what talent you bring. I like making a di erence, and I invest my time in areas I think I can make a di erence.”

— Dean Thomspon, Vice President and Chief Economic Development

O cer of City Utilities, p.

64

3

“We build buildings and we build people. We try to give people a second chance and train them so they can learn to be producers. Over 60% of our sta have been incarcerated at some point in time. We just try to provide an environment where we’re a safe place to land, but not a soft place.”

—Brandon

Funk, Creative Modular Construction Procurement Specialist, p. 28

Prioritize Your Growth

Have you ever blocked out your calendar for your own personal quarterly check-in? My business coach strongly suggested that I do this. Her suggestion was to take two to three days each quarter and travel somewhere new, all by myself, to reflect and restore. That sounded like an incredible idea but I had to refine it a bit for what’s attainable for me in this specific stage of life.

Here’s what I did: In November I looked ahead at my 2025 and blocked out a day and a half on my calendar for personal time each quarter.

My rst quarterly check-in was scheduled for February, and the closer it got, the crazier it felt to put everything on pause, but I committed. There was a meeting that required a lot of coordination, so when the only time that worked happened to fall within my personal day, I rst said yes. And then I decided that it could wait, and the hassle of coordinating it all over again was worth it.

I did not travel somewhere new. I planned to take my dog and spend 36 hours at our place on Table Rock Lake, but the snowpocalypse had other ideas. Instead, I set my out-of-o ce, cozied up inside my house with my dog, and trusted my kids were doing their AMI work. My friend Gretchen Cliburn shared a personal check-in document with me that I walked myself through. I checked in on my person-

al and professional goals for the year and revisited my intentions. Was it as refreshing and disconnecting as I had hoped? No, but it was a great start!

I’m already looking forward to the next one in May. This time, I booked a glamping cabin at Ozark Mountain Adventure in Branson owned by Halley Fleming, who we pro le as one of the Women Who Mean Business in this issue. There’s no way it will snow in May, right? Right.

Logan Aguirre Publisher, Biz

417

OH! ONE MORE THING

Speaking of checking in on your goals: Did you know Biz 417 and 417 Magazine participate in a sustainability project called PrintReleaf? Our Denver-based printer, Publication Printers, offsets the carbon emissions associated with printing our magazines (and many others) by working with PrintReleaf to reforest enough trees to cover the paper used.

Behind the Product

Luke Phelps, CEO and co-founder of Vroom Solar, shares the process behind developing and launching their solar energy solution that allows users to plug into the sun anywhere.

Page 22 Forward Thinking

Page 20

Page 21

Side Hustle

“Coming together and partnering to bring it to our community was an honor, not to mention a lot of fun. The wine industry is built on relationships, and this is a perfect example.”

—Brad Feuerbacher, owner

of Brown Derby Wine Center &

Lincoln Whisler, advertising director for Reliable Toyota/Lexus/BMW and one of the owners and founders of 1984 Arcade, shares his tips for starting your own passion project.

Marketplace,

read more p. 21

HEAT INDEX

We love to see local businesses expanding, diving into new projects and receiving national recognition. Here are a few bits of news that hit right at press time for this issue.

BY DORI GRINDER

417-LAND ON DISPLAY IN WASHINGTON D.C.

The work of a Spring eld-based rm Dake Wells Architecture, is on display in the National Building Museum in Washington, D.C.

As part of an exhibit featuring the American South, more than 40 architectural photos are on display. Works on display include Reeds Spring Middle School, Liberty United Methodist Church and the Spring eld Underground Command Center.

EXPANSION AND RELOCATION AHEAD FOR KEEP SUPPLY

Local industrial equipment supplier Keep Supply, recently announced that they will be expanding and relocating. Their newly remodeled HQ will be located at 117 Park Central Square in downtown Spring eld. The 110,000-square-foot building is owned and managed by Davis Properties and was previously home to Missouri State University.

NEW LIVE ENTERTAINMENT VENUE IN DOWNTOWN

Architect and developer Tyler Hellweg has con rmed that he is part of an investment group looking to open a new live entertainment venue in downtown Springeld. The venue, located at 423 W. Olive Street, would have a capacity of 1,800-1,900.

KEVIN AUSBURN

BARTH FRAKER

TONY LEWIS

MARIE MOORE

ASHLEY WALDEN

FOUR TO FOLLOW WITH MATT SELLMEYER

Matt Sellmeyer is President of Schilling/Sellmeyer & Associates, a Spring eld ad agency founded in 1992. While he doesn’t embrace social media platforms on a personal level, he acknowledges their importance for promoting clients’ businesses. Sellmeyer uses X to keep up with news and current events, marketing and technology trends with some sports news for fun.

BY MATT SELLMEYER, AS TOLD TO KATIE POLLOCK ESTES

@THEHUSTLE

“I get The Hustle’s daily newsletter in my inbox about tech and business news. It’s a quick read to pick up the highlights with the option to get the full story about what is happening in tech, business and the internet, along with some fun tidbits about something weird in the world I didn’t know I needed to know.”

@MASHABLE

“Mashable is a global online news site covering digital culture, social media and technology. I enjoy seeing new products and technology with a little entertainment news mixed in, so I can pretend to keep up.”

@ADWEEK

“Adweek is all about media news, advertising and marketing. I like to see what’s new in media and creative from agencies around the world. Some think Adweek is old school, but I’ve been doing this a long time, and I get the monthly print edition as well.”

@BARSTOOLSPORTS @STOOLPRESIDENTE

“I follow Barstool Sports and also their president, Dave Portnoy. I get the sports highlights, opinion and analysis, along with their take on pop culture and more, through blogs, videos and podcasts. It’s fun to follow their president, Dave Portnoy, who is a day trader and big gambler, because he has an opinion about everything from sports, politics and entertainment to general BS. He also does pizza reviews, scoring pizza everywhere he travels and bringing an instant following to any restaurant with a respectable score. Unsolicited in uencer marketing at its best.”

BEYOND BUSINESS

Made in the Midwest

Since opening its state-of-the-art banking facility at 2540 East Sunshine, First Midwest Bank (member FDIC) has provided local customer service and innovative banking solutions to the Spring eld area as it’s done across southeast Missouri and mid-Missouri for over 50 years.

Led by Community Bank President and Spring eld area native att Bower, irst idwest offers a lineup of checking, savings and lending products designed to help individuals and businesses grow –including a unique indexed money market account, a high-interest com-

mercial checking account, and competitive lending rates.

“ irst idwest o ers a lineup of checking, savings and lending products designed to help individuals and businesses grow.”

With an expert team whose roots run deep in the Spring eld community, irst idwest is committed to supporting the schools, families, and organizations that make the area great while being there to listen, help, and guide customers down the right path to help them achieve their nancial goals.

irst idwest Bank is proud to call Spring eld home and looks forward to continuing to grow as part of the community. Stop by and see why irst idwest Bank is a new bank experience.

Nathan Vaughan, Daryan Noel, Westin Gann, William Ayers, Matt Bower, Emmalee Shelton, Jerrod Harmon, Tucker King and Bailie Latz

COLLABORATIVE INNOVATION

In support of healthcare education, ve local institutions are working together with a singular focus to solve a regional problem.

BY MEGAN PRICE

July 23–24, 2025 Branson Convention Center

In the face of a health workforce shortage, five powerhouse institutions in Springfield decided to do something revolutionary: unite under a single mission. The Alliance for Healthcare Education officially launched last August with CoxHealth, Missouri State University, Ozarks Technical College, Springfield Public Schools and Evangel University.

“This isn’t about one institution; it’s about solving a regional crisis and building a sustainable pipeline of health care professionals,” says Shallina Goodnight, Executive Director of the Alliance for Healthcare Education. The Alliance aims to address a critical gap by creating new educational pathways and opportunities for students to step into in-demand careers.

Breaking Down Silos To Build Bridges

The Alliance board is composed entirely of the top leaders from each of the partnering organizations; Max Buetow, Biff Williams, Hal Higdon, Grenita Lathan and Mike Rakes. This unified model ensures that every decision prioritizes the region’s collective needs over individual, institutional traditions. A standout example of its impact is the dual-enrollment program that allows students from SPS to attend classes on the OTC campus and earn a Certified Nursing Assistant or Emergency Medical Technician credential, and potentially up to an associate degree in bioclinical science, all at no cost.

Putting $15 Million To Work

State funding to the tune of $15 million is enabling the Alliance to transform the former Cox College into a cutting-edge health care education hub. This investment aims to attract students and health care professionals, with a ripple effect of economic and educational benefits.

Expanding Horizons

This fall, the Alliance will welcome its first cohort of post-high school students, integrate mentorships and internships, and expand to serve rural communities. It’s reshaping healthcare by aligning education with workforce needs.

Shallina Goodnight

Solar Power on the Go

Vroom Solar’s newly launched solar energy solution is a DIY power plant that allows customers to plug into the sun anywhere, and Vroom Solar is ready to disrupt the $237 billion global solar energy market everywhere.

BY REN BISHOP

It’s an impossible dream that’s about to come true: total energy independence. “I grew up on a farm, and I know so many farmers who grumble about their utility bill,” Luke Phelps says. “So many people want to be able to generate and own their power, to get that complete freedom, that true independence. That’s what this product provides.”

Phelps is CEO and co-founder of Vroom Solar, a 417-land based solar company startup about to launch a groundbreaking product into the solar industry: the Vroom Solar 3000.

After more than four years in development, $2 million in investments and a SBA loan, the VS 3000 is ready to launch. In its simplest terms, the patent-pending control center converts sunlight to usable power with the flip of a switch. No grid, no battery, no utility company needed. It’s more than a product, it’s a disruptor to the entire $63 billion U.S. solar market, says Phelps. “With solar, either the utility grid has a lot of additional costs, or you have to attach a battery, which can be expensive and doesn’t last long,” says Phelps. “The VS 3000 has 50 percent less hardware and components versus an average solar install, and our product is close to half the cost.”

Originally a Drury communications major, Phelps entered the solar industry by watching YouTube videos on how to install panels. After his company Red Barn Solar was acquired in 2021, Phelps knew there was a way to make solar more accessible.

In 2022, he teamed up with local solar expert and master electrician James Bartley to found Vroom, and together, they began a rapid ascent in development and funding. In three years, Vroom has been awarded $75,000 in grants. Vroom is on track to be awarded even more, including a $1.25 million AFWEX Phase II grant from the Department of the Air Force.

The VS 3000 is coming to market in spring 2025, with purchase orders in hand and distributors lined up. But for Vroom, a portable power plant is just the beginning, with more patents, more products and a better-than-AI sensor coming to market.

It’s not global solar domination that Phelps is after, though— he dreams of power independence for anyone, anywhere. “My dream is for people everywhere to access power without the energy struggles we see throughout the world. This is so much more than not having a utility bill; our wars around the world are often centered around access to energy. If people can truly manage their own energy, it changes everything.”

NIGHTSTAND

“In today’s world we glamorize being busy. Imagine the possibilities if we all found a little stillness in our lives. Could we create a healthier, less anxious, and ultimately a more productive life by doing less?”

—Teresa McGeehan, Owner/ Operator, Class Act Management/ McDonald’s

CHEERS TO GOOD WINE

A friendship and a passion for vino led to a collaborative start-up wine company spearheaded by three local couples. BY JENNIFER JOHNMEYER

The story begins with friendship. When Fred and Terri McQueary found Dan and Amanda Pinheiro and Tom and Brenda Conroy, the three couples discovered shared interests in travel and good wine. One night, conversation led to a discussion of going into the wine business, and PorVino, a small-batch wine importer, was born. All three couples have connections to different local businesses and industries, and one has a direct link to the wine’s origin.

“Dan is from Portugal, one of the largest wine countries in the world,” says Fred McQueary. “Most of the wine that they produce never leaves Portugal. Portuguese wine as a whole is very intimidating to people.” That knowledge eventually led to PorVino’s first product, Ever Seeking. It’s a Portugese red blend of Alicante Bouschet, Touriga Nacional, Aragonez and Trincadeira grapes, with a concentrated ruby color. “It’s a type of wine you can drink with anything. It’s pleasant by itself, or you can drink it with a wide variety of foods. It’s very versatile.” McQueary says.

Ever Seeking is currently on the shelves, or poured by the glass, at many local favorite locations, including Brown Derby, Macadoodles, Hy-Vee, Char and Avanzare. “Ever Seeking Red Blend is a well-made Portuguese wine with local roots,” says Brad Feuerbacher, owner of Brown Derby Wine Center & Marketplace. “Coming together and partnering to bring it to our community was an honor, not to mention a lot of fun.”

While Ever Seeking has found success, PorVino also has a white wine, made from a native Portuguese grape, currently being aged in Portugal. It will hit stateside this spring. Its name is Forever Seeking. “We really want to make a reputation, so that when you see it you know it’s going to be good. That’s the niche we’re trying to hit,” McQueary says. PorVino’s employees are all owners. As the company is still in the startup phase, McQueary declined to share revenue numbers.

Luke Phelps

Tom Conroy and Fred McQueary share a bottle of Ever Seeking Wine.

Ambassadors of Success

Local businesses implement and utilize ambassador programs to achieve their unique goals in new ways.

BY JO JOLLIFF

Foundation for Springfield Public Schools

Four years ago SPS started their ambassador program as a partnership between Foundation for Springfield Public Schools and SPS. “It’s an opportunity for community members to have an experience where they get to learn more about SPS, they get to visit school sites and get to have access to key leadership in the district,” says Executive Director Natalie Murdock.

Missouri State University

MSU’s ambassador program works to connect full-time staff members with different curriculum across the university to get a 360-degree view of what’s happening across departments and campuses. Their program is split into two types of programs: The first exposes attendees to tours of the university and administration divisions. The second covers interactive skill training.

Dickerson Park Zoo/Friends of the Zoo

All volunteers at Dickerson Park Zoo first serve for at least a year as an ambassador. “They naturally learn the zoo and our mission and just get used to being on grounds with us,” says Public Relations and Marketing Director Joey Powell. Zoo ambassadors help with various projects including events and working the grounds. Many choose to stay on for longer than a year.

Central Bank of the Ozarks

Central Bank of the Ozarks uses their ambassador program, Central Connect, to create a system for retaining and promoting within the company as well. The experience takes an in-depth look at every aspect of the business and company culture. Central Connect has also helped as a recruitment tool in showing the community the importance they put on employees.

The ATHENA Award and the Rising Star Award honor two women who have achieved the highest level of professional excellence and work to inspire and assist other women in their own contributions to the community. This Spring eld Area Chamber of Commerce event takes place March 19.

THINK SUMMIT

With an agenda dedicated to future forecasting, thought leadership, business tactics, and some of the best dang conversations around, you do not want to miss Biz 417’s Think Summit.

The one-day event takes place April 22 at the Convoy of Hope Global Headquarters.

LEARN MORE ABOUT THESE EVENTS AND MANY MORE ON P. 76

GAME ON

Lincoln Whisler, advertising director for Reliable Toyota/ Lexus/BMW, is also one of the creative minds behind 1984 Arcade.

BY JORDAN BLOMQUIST

When Lincoln Whisler and Devin Durham shared an office downtown in the early 2000s, they began buying old pinball machines to fill their office. “And then our office started getting really full,” Whisler says.

They began tossing around the idea of leasing some space to hold all their games and recreating a ’80s arcade, not really considering making it a full-fledged business. “When we started looking around for space to lease that had all the things that we wanted, we realized that retail space was the same price as any other space we were looking at,” Whisler recalls. “We came up with the idea of maybe letting the public come in.”

Twenty years later, 1984 still sits on South Jefferson Avenue downtown and is run by its seven owners. “This is a partnership,” Whisler says. “Without my friends and family and partners there at ’84, it wouldn’t be here for 20 years.”

In its 19th year, the team finally introduced its first “outside” employee. Even though the arcade started as a passion project, it still has to function as a business. Whisler credits the Durham family for keeping 1984 afloat. “We share the time, and everybody has a role that they have taken on so that we can cover all the things that a business needs to have taken care of,” he says.

Whisler’s full-time job is as the advertising director for Reliable Toyota/Lexus/BMW, which has taught him a lot about business operation, digging into the numbers, looking at details and looking at opportunities. He says if you’re looking for a passion project, you need to make sure it is something you really love because transparently, owning a business isn’t simple. “If you’re going to be spending your time—which has a lot of value—your personal time better be spent doing something that’s really important,” he says. “Is this a need or want or just a passion? You better make sure it’s the right one so that when it gets tough, you have a really good reason to carry forward.”

ATHENA AWARD LUNCHEON

[SIDE HUSTLE]

#NAILED IT FAILED IT

Subjects of this issue’s Women Who Mean Business feature and other features share their top successes and failures from their career.

Amanda Hedgpeth, read her story on p. 54

“I’ve had the opportunity to hire several people over the last few years, and I’m proud of how great all of them are doing at CoxHealth. They each have surpassed my expectations, and I’m excited to see them continue to grow and ourish.” #NailedIt

“When I rst moved into this role, there were several priority items and we moved forward with multiple changes. However, I failed to pause and make time to ensure our leaders understood why we were making the changes and how we would execute. I wish I would have more clearly communicated before and during the transitions. De nitely a lesson learned I carry with me.” #FailedIt

Judith Martinez, read her story on p. 56

“Asking questions when I did not know the answer.” #NailedIt

“Not speaking up because I was embarrassed of having an accent.” #FailedIt

Brandon Funk, read his story on p. 28

“Stewarding a culture that honors people. We get the privilege to pour into people and give them a second chance. This impacts more than individuals; it impacts families and future generations.” #NailedIt

“I personally scheduled a building to be shipped through a third party carrier, and after the building left, the driver that was contracted said we damaged their trailer deck and they would not be delivering the load unless we paid a signi cant amount of money to x the trailer. We offered to re-deck the whole trailer, which would have xed far more than what was claimed to be damaged, but that was only a fth of the amount of money they wanted from us. Ultimately, we paid it so we did not miss our deadline, and that was a hard pill to swallow for me.” #FailedIt

Dean Thompson, read his story on p. 64

“The consolidation of Republic and Brookline during my 10 years as Republic City Administrator. Where the Amazon ful llment center is, that used to be the Village of Brookline.” That consolidation effort was one of Dean’s last big projects before moving to City Utilities. #Nailedit

Not investing enough time in people he learned early on to understand life’s struggles and how that impacted them. “One of my coworkers had cancer, and I didn’t even know it. How could I not know?” #Failedit

“If you believe in what you’re doing, and you are absolutely dedicated to the path you’ve chosen, criticism is a waste of time on the part of the artist.”

—

John Dillon, one of the founding members of the Ozark Mountain Daredevils. Read more on p.

32.

Culture Club

Sisters and co-owners of Hold Fast Brewing share their tips for cultivating a loyal and dependable employee base.

Page 26

Rooted Here

Two Spring eld staples, Creative Modular Construction and Toth & Associates, execute 7 Brew Coffee’s plans for a drive-through concept at their new locations.

Page 28

Giving Back

417 Travel makes it their mission to nd ways for their team to give back, including a yearly trip to Tulum, Mexico, to deliver supplies and assistance to those in need.

Page 30

Holding Fast to Success

How Spring eld-based Hold Fast Brewing has built a loyal team and bene ts from low turnover of key positions.

BY MEGAN PRICE

In an industry known for turnover, Hold Fast Brewing in Springfield, Missouri, has kept its five core managers since opening in 2019. Co-owner Carol McLeod attributes this rarity to intentional hiring and a culture that empowers employees, values their ideas, and ensures they feel both appreciated and invested in.

Hiring for Strengths and Empowering

Potential Leadership

“The main thing is hiring people who have strengths that you don’t,” McLeod says. She and her sister, co-owner Susan McLeod, brought on a team of managers who were given the reins to excel in distinct areas. Kaitlan Foland oversees social media, Sarah Tweedle manages events, and Cynthia Lee handles operations. McLeod explains, “You have to empower them so they feel valued and heard. It’s not just compensation but giving them ownership over parts of the business.” This visible trust inspires new hires to aim for the same level of responsibility and involvement.

Trusting Employees To Drive Growth

Hold Fast’s collaborative culture relies on managers’ input to shape the brewery’s direction. McLeod shares how Tweedle proposed starting a book club shortly after the brewery opened. “It’s probably our biggest event,” she notes. “The Facebook group ‘Books and Brews’ has 2,000 followers.” Even when ideas don’t work out, McLeod emphasizes the importance of giving staff room to innovate. “Sometimes they’re successful, and sometimes they’re not, and that’s okay.”

Prioritizing Employee Well-Being

From day one, McLeod and her sister set a tone of care and respect. “We paid almost double what other breweries and bars were paying,” McLeod says. This financial stability ensures staff don’t need to leave during slower winter months. They also offer opportunities to earn extra income by working on brewery projects.

The McLeods’ commitment shone during the pandemic when they kept all four full-time employees on payroll. “That translates into loyalty,” McLeod states. Hold Fast also invests in bonding through semi-annual events like pedal bike tours. “We want them to know we appreciate how hard they work and that they’re the reason for our success,” she says.

Measuring the Impact of Investment

Although small businesses often struggle to justify employee-related expenses, McLeod sees these as essential. For example, Hold Fast sends staff to the Brewers Association’s annual conference, covering travel and wages. “We have honest conversations about what they learned and how they’ll implement it into the business,” she says. Additionally, they’ve added supplemental insurance, a decision that was met with staff appreciation.

Advice for Other Business Owners

McLeod’s advice is straightforward: “If you invest in your people and they stay, you save more money than constantly hiring and training. These are the people who face your customers every day and represent your brand.” At Hold Fast, that investment begins with a structured interview and training process. “From the start, we reiterate our expectations,” McLeod says. “And when we have fun, we have fun.”

By prioritizing trust, empowerment and consistent values, Hold Fast Brewing has created a workplace where employees want to stay, thrive and contribute. For McLeod, it’s clear: Taking care of your team is the secret to lasting success.

[CULTURE CLUB]

Cynthia Lee, Susan McLeod, Carol McLeod and Sarah Tweedle cheers to their success.

[CULTURE CLUB]

BEYOND BUSINESS

We Build Better Things, Together

Codefi is a venture and tech workforce development organization that specializes in helping regions expand the size of their technology-based economy. With over 100 years of combined experience, their team of expert entrepreneurs, investors, coders and tech trailblazers offers nationally recognized programs that empower individuals and businesses to thrive in the fast-paced tech industry.

Code provides comprehensive support for individuals from all walks of life who love technology. Their services include tailored programs, expert consulting and access to venture philanthropy and capital for high growth startups. n addition, Code offers skill-based education and on-the-job training for adults launching software development careers, as well as youth

coding programs through competitive national leagues.

“Codefi provides comprehensive support for individuals from all walks of life who love technology.”

Code ’s commitment to improving economic outcomes is at the heart of its mission. They help individuals from diverse backgrounds gain the skills they need to succeed, transforming not only lives but also the communities they serve. By fostering innovation and entrepreneurship, Code drives job creation and economic growth, offering a crucial resource for those seeking to build tech-based businesses or enhance their employability in high-demand industries.

What truly sets Code apart is their ability to relate to those they serve, as their team once faced the same challenges—learning, growing and taking risks to be successful.

James Stapleton, PhD, Co-founder

UP IN A FLASH

Two Spring eld-based businesses—Creative Modular Construction and Toth & Associates—lend their expertise to the rapidly expanding Ozarks-based 7 Brew Co ee drivethrough concept.

BY JENNIFER JOHNMEYER

The distinctive curved top, blue accents and familiar round black and red logo are all quick identifiers of a 7 Brew Coffee location. A fourth hallmark of the brand, though, is how quickly one of those distinctive structures comes together.

Enter Springfield-based Creative Modular Construction. “We build commercial modular buildings, and we cover everything,” says Brandon Funk, Creative Modular Construction Procure-

ment Specialist. “From electrical to framing to plumbing, all of it, we’re delivering a complete building to our customers.”

Funk adds that CMC manufactures all the parts and pieces as well, from metal sheets and coils to framing and assembly. “I refer to it as an IKEA kit on steroids,” he says.

While Funk has worked with its owners for 19 years, CMC was founded in August of 2020. Before that, the company was called Architectural Design Concepts (ADC), which focused on exterior building facades. Their work can be seen at local spots like Ozarks Technical College, Missouri State University and Joplin High School.

By the end of ADC’s lifespan, the team had been discussing modular construction for several years, and how it was the future of the construction world for many reasons. Shortly after CMC was founded in 2020, they received a very timely phone call, and an incredible opportunity. “7 Brew gave us a call asking for help,” Funk says. “We

 A completed 7 Brew building waits to be loaded onto a semitruck and shipped to its final location.

 Procurement Specialist Brandon Funk and CEO Lee Loveall (opposite) with some of their team.

went down there and noticed they were already kind of building their buildings in a modular fashion.” Like CMC, 7 Brew is an Ozarks business, headquartered in Fayetteville, Arkansas.

After observation, CMC’s team asked 7 Brew for the opportunity to manufacture for them. “We thought we could do this in a way that’s actually scalable for the growth they would have,” Funk says. “They gave us the opportunity to do that. We put it together, then took it apart, then put it together in front of them. That was the North Glenstone location.”

Toth & Associates, a Springfield-based firm, has additionally been involved with the creation process, providing comprehensive civil engineering services that include site layout and design, utility coordination, land surveying, traffic analysis, permitting and construction administration to navigate complexities and deliver sites that meet the brand’s high standards.

“While CMC’s approach ensures fast and efficient building assembly, our role as civil engineers is to design and prepare the infrastructure that allows those buildings to fit seamlessly into each site,” says Shawn Barry, PE, Vice President, Toth & Associates. “Every 7 Brew location presents unique challenges, from varying land conditions and city codes to zoning requirements and utility access. It’s exciting to see how CMC’s modular construction and 7 Brew’s rapid growth are making a national impact. We’re honored to play a part in their success, all while supporting this incredible growth right here in the Ozarks.”

PHOTOS BY KATY ST. CLAIR

Crew members work at the facility located on Kearney Street assembling a 7 Brew Co ee. It takes approximately four weeks to assemble the building from start to finish.

Funk adds that a common misconception of modular construction is that it’s a method of construction rather than a building type. “We adhere to the same building standards as traditional construction, and I believe we’re held to a higher standard, as we have to engineer these buildings to be picked up twice,” Funk says.

The quality control standards that CMC follows are actually much higher than traditional construction. “We adhere to the tightest tolerances, and we’re designing to be repeatable,” Funk says. “Our tolerances are a lot tighter than what you see on-site. You’ve got to have skilled training; we’re manufacturing the parts and pieces the same every time.”

CMC also has a unique approach to hiring. The company recruits through local ministries and organizations like Victory Mission and the prison in Fordland. “We offer those folks jobs, so that they have something to look forward to,” Funk says. “We build buildings and we build people. We try to give people a second chance and train them so they can learn to be producers. Over 60% of our staff have been incarcerated at some point in time. We just try to provide an environment where we’re a safe place to land, but not a soft place.”

CMC has five locations in Springfield. One location manufactures, and the other four assemble. However, bigger things are coming. The company is building a new facility near the Springfield-Branson National Airport. “Our current five buildings total 100,000 square feet,” Funk says. “Our new facility will be 160,000 square feet in Phase One.” CMC has four phases in total planned, each at 160,000 square feet. Creating space to consolidate everything into one building sets CMC up for more growth as they continue to help 7 Brew spring up quickly in new locations across the region. “It’s exciting to see a hole in the ground become a building in a day,” Funk says.

BIZ BASICS

CMC was founded in 2020 Headquarters

Number of employees 225

Total 7 Brew locations produced through 2024

132 (10 in 2021, 20 in 2022, 42 in 2023, and 60 in 2024)

Most recently reported revenue Not disclosed

Kindness in Action

How a local travel company weaves the spirit of giving back into how they do business.

BY JILL FINNEY

For 417 Travel, journeys are about more than scenic landscapes—they’re about making a difference. Each year, the team travels to Tulum, Mexico, not just to explore its beauty but to deliver hope to local families by

providing essentials like flour, oil, sugar and beans. What once started as a family vacation has grown into a trip full of people eager to make an impact.

“Kindness and giving back are foundational

PHOTOS COURTESY MCKENZIE PAQUIN

 The 417 Travel team hands out supplies to the community in Tulum, Mexico (top). The team at 417 Travel (above) looks forward to its trip to Mexico each year.

to our company culture, and this initiative is a prominent reflection of our values,” says 417 Travel Vice President and Owner Travis Paquin. “It reinforces our commitment to making a difference and plays a central role in our ongoing efforts to instill these values in everything we do.”

What sets this effort apart is the company’s full support for employees’ involvement. They offer time off to ensure the team can fully participate in the six-day trip, immersing themselves in the experience without work pressures. This dedication underscores their belief that giving back is not just a responsibility but a privilege.

According to Paquin, consistency, transparency and genuine dedication drive the initiative. Clear communication and visible impacts inspire both employees and clients to join the meaningful journey.

Feedback: Impact You Can Feel

Feedback from the Tulum community is heartfelt and positive. Families express gratitude with warm smiles and thoughtful gestures, such as offering wild fruit or sharing touching moments. “We’ve received heartfelt feedback from clients as well,” Paquin shares. “Their gratitude has strengthened relationships and enhanced our reputation as a socially responsible organization.”

Advice to Other Businesses: Start Small, Think Big

Paquin’s advice to other businesses is simple: “Dive in with enthusiasm! Starting small allows you to refine and grow over time.” 417 Travel has shared its insights at industry conventions, guiding others on impactful voluntourism.

Another key takeaway from Paquin: Prioritize quality over quantity. Durable, high-quality goods create more sustainable giving and a lasting impact on communities.

Through its actions and advocacy, 417 Travel demonstrates that even the smallest acts of kindness can transform lives, build connections and inspire others to do the same.

MUSICAL MEMORIES

We sit down for a conversation with John Dillon, one of the founding members of the Ozark Mountain Daredevils, as the band enters their year-long nale tour.

BY DORI GRINDER

When you were a kid, what did you want to be when you grew up?

“A musician and a guitar player. I wanted to be doing exactly what I’m doing.”

Talk to me about following your instincts.

“I’m very aware of a still, small voice. And I try to cultivate those possibilities where I’m in a spot where I can at least hear the sound. I think all artists are trying to just follow your own heart, your own dream.”

Tell me what happens when an idea strikes.

“I’ll write it down if I can. I have drawers of little notes. The best songs I’ve ever written take only 10 or 15 minutes. It’s almost like they come from some other planet. It is amazing. I don’t [

THE RECEIPT

John Dillon Manhattan with Rye, Up

Dori Grinder Lavender Gin Fizz

take it lightly. I’m so grateful for that, because so few people get to do this.”

Describe how it felt having a No. 1 hit.

“Once we had ‘Jackie Blue,’ then the suits wanted a ‘Jackie Green’ or a ‘Jackie Red.’ They wanted us to keep doing that ‘hit factory stuff,’ and we just couldn’t do that. We write what we write when we write, for whatever reason. And then we’re not gonna sit down and write another hit song, so it’ll make the record company more money. And what’s weird is that the record company respected that.”

How do you handle criticism?

“I couldn’t care less. If you believe in what you’re doing, and you are absolutely dedicated to the path you’ve chosen, criticism is a waste of time on the part of the artist.”

How does it feel entering your final year-long tour?

“I’d rather be working and go out with a bang as opposed to just sort of drifting away, into the fog. And the fact that we’re ending [the tour] in Springfield…I’m looking forward to it. I think it’s the right thing to do.”

WANT MORE?

Ozark Mountain Daredevils Fun Facts

Thirty-four men and women have been a part of the Daredevils over the years.

In 2024, the Ozark Mountain Daredevils had 13 million streams on Spotify.

Fans listen from 187 countries.

Their all-time biggest event with the most encores was a concert in Edinburgh, Scotland, in 1976.

Suggested Viewing

OPTV 2022 documentary The Ozark Mountain Daredevils-Backstage

Mr. A & Mr. M: The Story of A&M Records

Don’t Miss

The Ozark Mountain Daredevils Curtain Call Concert Series on November 13–15 at Juanita K. Hammons Hall for the Performing Arts.

ADVICE & WHISKEY]

POURING UP PARTNERSHIPS

The idea of extending your brand identity with merch can certainly be appealing. But of course, to protect your brand, you want your name to only be associated with products that feel like an authentic fit. Therefore, when the opportunity arose for a partnership with a local distiller, John Dillon was interested. “I think our brand speaks to authenticity, and a sense of place,” says Dillon. “We have proven that in our lifestyle and our career.”

The Ozark Mountain Daredevils brand and trademark are owned by the remaining three co-founders of the band: Dillon, Michael “Supe” Granda and the estate of Steve Cash.

As an ode to their first record that was recorded in London in 1973, The Ozark Mountain Daredevils Ozark Dry Gin was created. It was inspired by local botanicals and the traditional production of London dry gin in a special Carter Head still. E.E. Lawson Distillery is the distillery of record for the gin—and it’s produced in Springfield under the watchful eye of Ty Iechyd Da Distillery. If the name E.E. Lawson rings a bell, that’s because it’s the title of a song from the It’ll Shine When it

Shines album, named for a local storekeeper who lived in the middle of the woods near Ava.

It isn’t their only liquor partnership. In 2024, Brad Feuerbacher with Brown Derby reached out pursuing a partnership with Maker’s Mark. Dillon was familiar with the whiskey creation and tasting process because of a past experience with his cousin, Brad Boswell, CEO of Independent Stave in Lebanon, which supplies barrels to Maker’s Mark.

Once the flavor profile was agreed upon by a small group of tasters including Dillon, the booze went back into the barrel to age for nine weeks. But this particular barrel had a special aging treatment. Sitting next to the barrel for the entire process was a small speaker playing “If You Want to Get to Heaven” on repeat, as it sat in the bottom of the rick house. “I think we have the very best Maker’s Mark ever made. And it’s gone,” says John Dillon. The whiskey quickly sold out last November.

Since the first barrel was such a hit, there are plans underway for a re-release later this year using the exact same process and the same staves. However, no word yet on which song will be playing during the aging process.

The Ozark Mountain Daredevils trademark brand extends to local partnerships across the Ozarks meaningful to the bands roots.

BY DORI GRINDER

Making Room for Success

BluCurrent Credit Union serves more than 23,000 members and has over $350 million in assets. While these numbers continue to grow, their new space allows for a growing team.

BY JO JOLLIFF

PHOTOGRAPHED BY BRANDON ALMS

1

BluCurrent Credit Union made the move to their new space on South National Avenue in January of 2024. After outgrowing their previous space on West Sunset, they found additional facilities to move some of the departments to but ultimately wanted to be back under the same roof again.

2

Having all of the team in the same building has allowed them to cultivate fun opportunities in their break room. “We all enjoy working together so creating those spaces to get coffee or play a game has been received really well,” BluCurrent Credit Union Chief Operations Of cer Derek Williams says.

3

When rethinking the of ce layout, their team went for a hybrid approach, wanting a mix of collaborative spaces and private of ces to meet each team member’s needs. “It was the perfect chance for us to rethink our of ce layout,” Williams says. “It was a pretty substantial remodel to open it up.”

4

While the structure of their new space was well set up, they moved forward with a remodel to customize it to their speci c needs, including natural light and more open spaces for both customers and employees. The renovations also added a gym and showers for employees to utilize.

5

The BluCurrent Credit Union team was intentional with each decision along the moving and remodeling process. Their new space pays homage to their longstanding history in the community with photography and typography of the region they serve. Another way they kept this in mind was by naming their conference rooms after the counties they serve. “Naming the conference rooms is just another reminder for us that what we do is to serve our members,” he says. “They’re the reason we have a credit union, and our job is to serve them and help them move forward in their nancial lives.”

6

For the renovation process BluCurrent Credit Union used Buxton Kubik Dodd Design Collective and Lee Engineering. While BluCurrent Credit Union’s new space was designed with the customer in mind, they also pioneered video banking suites in 2013 and will continue to offer many of their services online to connect with those who can’t come in in-person. “People’s most valuable resource is their time,” Williams says. “It’s very important for us to be good stewards of our resources by creating efciencies that can reduce wait times for our members so they can have an expert on hand.”

BEYOND BUSINESS

Branson’s Premier Venue for Every Occasion

Nestled in Branson, Missouri, the Branson Convention Center offers a premier venue for events of all kinds, from corporate meetings and conventions to tradeshows, banquets and sporting events. With a staff boasting a combined 100 years of experience, they bring unmatched expertise to the events industry, making sure every gathering is both seamless and memorable.

The versatility of the Branson Convention Center sets it apart. One day, it’s hosting a high-energy cornhole tournament; the next, it’s the stage for a corporate training session or an elegant gala fundraiser. There is never a dull moment. The team thrives on the excitement of working with different industries,

associations and sports organizations, always learning something new from their clients.

“One day, Branson Convention Center is hosting a high-energy cornhole tournament; the next, it’s the stage for a corporate training session.”

The Branson Convention Center is ideal for events with 500–800 attendees for conferences or 1,000–3,000 guests for tradeshows and sporting events. Beyond the center’s doors, guests can explore Branson’s vibrant attractions, including the famed Highway 76 Strip and the city’s many shops, restaurants and theaters.

The Branson Convention Center’s team wants readers to know that events are simply more fun in Branson. Whether it’s business or celebration, they’re ready to make your next event an unforgettable experience.

Misty Buckner, Director of Finance; Ashley Peacock, Director of Event Services; Angie Teel, General Manager; Tracye Obenchain, Human Resources; Jordan Cannefax, Director of Sales and Marketing

CCENTRAL BANK

Joselyn Baldner / President/CEO

entral Bank blends the personalized service of a community bank with the strength and resources of a leading financial institution. ooted in relationshipdriven banking, Central Bank focuses on empowering indi iduals, usinesses and communities to thri e. heir commitment to financial literacy and inno ati e solutions ensures that e ery client, from first-time home uyers to thri ing usiness o ners, has the tools for success.

At the heart of this mission are the female leaders who dri e the an ’s strategic gro th, inno ation and customerfocused approach. rom e ecuti e leadership to clientfacing roles, these omen ring e pertise and ision to e ery aspect of their or . Central an elie es that di erse leadership creates stronger decision-ma ing,

deeper customer relationships and a more innovative financial landscape.

he an ’s Central Connect leadership program furthers this mission by developing emerging leaders, providing hands-on training and strengthening internal connections. he program is crucial to the gro th of the ne t generation of bankers in becoming leaders in the community and the company. hrough mentorship and continuous learning, Central an ensures its future remains as strong as its legacy.

As Central Bank looks ahead to the possibilities the future holds, it remains committed to providing safe and dependa le financial ser ices, community outreach and support—everything that makes a community bank a true community partner.

PHOTO BY KATY ST. CLAIR

CITIZENS MEMORIAL HOSPITAL

Front Row: Mariah Hollabaugh, PharmD, System Director of Pharmacy / Heather Finnell, Director of Finance / Kristina Kaufmann, D.O., Medical Staff Executive Committee President Sara Hennessy, RN, Director of Hospital Nursing Operations / Jenna Hicks, RN, Director of Quality and Population Health / Renee Meyer, Chief Financial Officer

Back Row: Tamera Heitz-Peek, Director of Marketing / Sarah Kallberg, D.O., Medical Staff Executive Committee Secretary / Sarah Hanak, RN, Chief Nursing Officer / Donna Shelby, Director of Medical Staff Services & Physician Recruitment / Valerie Noblitt, RN, Director of Home Care Services / Michelle Boehne, Administrative Director of Clinics

Citizens Memorial Hospital (CMH) is a leader in patient safety and quality through a strategic focus on creating zero patient harm. omen on the e ecuti e team, senior leadership team and medical staff leadership are championing efforts to deliver the safest and highest quality care at C . hese leaders work with employees at all levels to ensure patient safety, earning national recognition, including “A” safety grades from he eapfrog roup in 2 24.

CMH also works with community partners to increase access to health care, especially among atris groups. he hospital is one of si rural hospitals in

a fi e-year pilot pro ect from issouri ealth et, hich runs the state’s edicaid program. hrough the ransformation of ural Community ealth o C program, CMH and community partners are working to improve health and wellness by reducing barriers to accessing health care.

CMH’s fully integrated health care system includes an - ed hospital, 4 physician clinics, se en long-term care facilities, retail pharmacies, home health care services and more. rom employees or ing on the front lines to those in the e ecuti e offices at C , omen are impro ing health care in rural south est issouri.

COUNTER NEGATIVE

Darla Stringer

In pringfield, issouri, arla tringer is redefining ellness ith Counter egati e. er mission is simple: to help people heal and feel their best using science- ac ed, non-in asi e methods.

standout offering is medical-grade ed ight herapy one of the few in Missouri—proven to reduce pain, boost energy and promote healing. longside this, Counter egati e pro ides cryotherapy, infrared sauna sessions, massage therapy and body contouring, all designed to support reco ery and ell- eing.

ut it’s more than ust the treatments it’s the e perience. ery client is elcomed li e family, ensuring a comforta le and supporti e ourney to etter health. ith a membership program that makes regular care accessible, Counter egati e is committed to ma ing ellness an afforda le, ongoing part of life.

t Counter egati e, ellness is personal. hether you’re reco ering, recharging or simply prioritizing selfcare, arla and her team are there to help you lea e feeling more energized, alanced and ready to ta e on life.

ERICA LEA DESIGN STUDIOS

In the world of home design, we believe a ell-designed home is more than ust a space it’s a lasting legacy for families and the communities they reside in. t rica ea esign tudios , e go eyond designing houses e create havens that reflect the unique essence of the people who li e in them, fostering family ellness for generations. stands out ith our customer-focused, hiteglo e approach, led y founder rica endri . ach pro ect is a tailored masterpiece, designed to resonate ith the indi iduals ho call it home. ur commitment e tends eyond home interiors.

or ing alongside a team of insightful female leaders, acti ely engages in pro ects ith organizations like Habitat for Humanity, Springfield HBA Board of irectors and t. ude Children’s esearch ospital. e’re dedicated to ma ing a positi e impact, oth inside our homes and out in the community.

hether crafting homes or contri uting to community pro ects, the team stri es to enhance and ele ate the li es of those in 417-land. oin us on a ourney here thoughtful design not only transforms spaces but leaves a lasting imprint on the lives of the people e ser e.

Kaylee Downs / Debbie Doweidt / Courtney Peebles / Cathy Hunter / Erica Hendrix

Crystal Spriggs / Beth Alvarez / Tiffany Amass / Clarissa Young

MUNNIK REAL ESTATE GROUP RE/MAX HOUSE OF BROKERS

Munni eal state roup, a prominent player in the 417 real estate scene, stands out for its commitment to customer e perience and its empowering principles, championed by founder Amber unni . pecializing in streamlining seamless transactions for both buyers and sellers, the company adds a touch of lu ury to e ery interaction, ma ing mo ing or selling in 417-land an unparalleled e perience.

Amber Munnik is the unstoppable force behind the company. fter raising three children as a stay-at-home mom, she reentered the or force three years ago. m er’s resilience was particularly evident in the face of tragedy, ha ing lost her middle child in a car accident last year.

espite the challenges, she remains an inspirational figure, emphasizing the importance of family amidst the daily grind. unni eal state roup distinguishes itself ith a clientcentric approach. he company ta es pride in demystifying the real estate ourney, offering educational resources and personalized buyer and seller guides that meticulously break do n the process. heir focus isn’t merely financial success. hile eing high producers in the area, their ultimate goal is finding families a home they lo e. m er says her fa orite thing is itnessing children’s e citement in a ne home, emphasizing that clients are not ust statistics ut cherished indi iduals ma ing ig life decisions. heir clients are treated ith care li e family.

Amber Munnik

SIMMONS BANK

Sheena Waldie, Financial Center Manager / Lauren Southern, Private Banker

Molly Higdon, Director of Private Wealth Markets / Stephanie Matthews, Manager of Business Development / Amanda Brooker, Director of Mortgage Operations

For more than a century, Simmons Bank has grown from a small, community an to a premier idouth an spanning si states. immons an offers a full suite of financial products and ser ices designed to meet the needs of individual consumers and business customers. n 2 24, immons an as named to or es’ lists of merica’s est-in- tate mployers in issouri and . . e s orld eport’s est Companies to or or in the outh.

he team in outh est issouri understands strong customer relationships are built on trust, open and frequent communication and a genuine passion for helping

others succeed. ith attention to ser ice and detail, paired ith a caring team focused on deli ering an e cellent customer e perience, immons an is proud to pro ide inno ati e and quality financial products and ser ices to their customers in 417-land. he success of immons an in outh est issouri would not be possible without their group of women associates ho prioritize their customers each day. here are 1 ranches in the 417 area to est ser e customers including ranson, Crane, l orado prings, oplin, oc ood, arshfield, ount ernon, i a, zar , eeds prings, pringfield and toc ton.

ARVEST BANK

Jami Dressler, Summer Massey, Liliana Lopez Garcia, Penny Lacy

Arvest Bank is consistently recognized as a top workplace, thanks to its commitment to empowering associates and supporting communities. Founded on prioritizing customers and the areas it serves, this philosophy dri es operations, including in pringfield. s one of the largest pri ately owned banks in the United States, with over $26 billion in assets, Arvest offers a community-oriented an ing e perience. ed y a pringfield team featuring female leaders, the an deli ers traditional and digital solutions, including loans, in estments and cash o management. hrough initiati es li e illion eals and e o e eachers, associates acti ely ma e a positi e impact on the 417 community.

417-885-7240 / ARVEST.COM

BLUCURRENT CREDIT UNION

Standing: Lacey Stomboly, Cindy Singleton

Sitting: Melissa Porras, deAnna Downs

BluCurrent has proudly served the Ozarks since 1929, supporting over 23,700 members and managing $351 million in assets.

luCurrent’s success is dri en y strong female leadership throughout the credit union, including acey tom oly, Chief Culture fficer de nna o ns, /Chief ortgage fficer elissa orras, of uman esources and Cindy ingleton, of ranch perations. acey and elissa lead and ser e luCurrent’s 4 staff mem ers, hile de nna’s mortgage department assisted 47 families ith their homes in 2024. Cindy’s branch team is preparing to open two new branches in 2025, furthering luCurrent’s commitment to personalized, afforda le ser ice. Equal Housing Lender. NMLS #459303. Member NCUA.

417-887-1983 / BLUCURRENT.ORG

4520 S. NATIONAL AVE., SPRINGFIELD

PHOTOS

BROOKLINE DOORWORKS

Christine Howell

Christine Howell, the trailblazing owner of Brookline Doorworks, is opening ne doors literally and figurati ely. s a leader in a male-dominated field, Christine is on a mission to inspire the ne t generation of omen, sho ing young girls, including her o n daughter, that determination and hard or can rea any arrier. roo line oor or s isn’t ust a out garage doors it’s a out reimagining your home’s potential. heir sho room sho cases a ide range of eautiful designs, allo ing you to find the perfect fit for your home and personality. rom fully customized doors to fast ser ice fi es, they offer craftsmanship and ser ice that e ceed e pectations.

417-883-3667 / BROOKLINEDOORWORKS.COM 308 W. LAKEWOOD ST., SPRINGFIELD

KINETIC DESIGN + DEVELOPMENT

Abbye Bobbett

ince 2 22, ye o ett has ser ed as a principal architect C of inetic esign e elopment, an architecture de elopment ser ices firm located in Chesterfield illage. elping others succeed is core to ye’s leadership, hich includes daily o ersight of 4 staff that represent national clients and prominent local pro ects li e hunder idge ature rena in idgedale, issouri. lo e seeing people o ercome challenges and disco ering an a ility ithin them they didn’t realize they had, says o ett. eading from a place of con iction, ye daily represents the firm’s ision statement eople are our purpose, a commitment uilt on ser ing others.

417-530-4321 / KINETICDD.COM 2215 W. CHESTERFIELD BLVD. SUITE 01, SPRINGFIELD

MAXON FINE JEWELRY

Jessica Harmison-Olson, Store Owner

Legacies are hard to build and even harder to maintain, but that is exactly what Jessica Harmison-Olson has done ever since she and her husband Ryan achieved full ownership of Maxon Fine Jewelry in 2023. Under her leadership, Maxon Fine Jewelry has launched into a new era, all while upholding its reputation for exceptional quality and personalized service.

Maxon Fine Jewelry’s foundational focus has long been on creating memorable experiences while fostering enduring relationships, something Jessica has nurtured through a leadership style deeply rooted in community involvement. Her dedication to her craft, as well as the numerous local organizations she serves, ensures that Maxon Fine Jewelry remains The Jeweler of the Ozarks.

417-887-1800 / MAXONFINEJEWELRY.COM

2850 E. BATTLEFIELD RD., SPRINGFIELD

MERCY

Dr. Olevia Pitts

Dr. Olevia Pitts is an internal medicine-trained hospitalist at Mercy with a passion for leadership. A 1986 graduate of the University of Missouri–Kansas City, she has een in leadership roles since the early 9 s and holds a certificate in hospitalist medicine leadership from the University of California–San Francisco. Dr. Pitts elie es true leadership stems from a desire to inspire change, in uence others and foster relationships. With an open-door policy, she mentors her team, offering guidance and support. “You have to be willing and humble enough to fail,” she says, “because if you don’t try, you’re never going to succeed.”

417-820-2000 / MERCY.NET

1235 E. CHEROKEE ST., SPRINGFIELD

PHOTOS BY

MERCY

Taylor Warwick / Chief Operating Officer for Mercy Springfield Communities

aylor ar ic is the Chief perating fficer for ercy pringfield communities here she has responsi ility for and o ersees operational areas across the community, including hospital and clinic locations. ith more than fi e years of e perience as a C in ansas City, she no focuses on gro th, sustaina ility, and uilding strong partnerships ith physicians and leaders to ad ance care y deli ering a high-quality, differentiated e perience. assionate a out fostering gro th, ar ic mentors and supports omen, encouraging them to see leadership opportunities. roacti e in de eloping future leaders, she emphasizes the alue of curiosity, e i ility and mentorship and ad ises omen to em race ne opportunities and not let perfection hinder progress.

417-820-2000 / MERCY.NET 1235 E. CHEROKEE ST., SPRINGFIELD

NETTIE J’S MEDICAL PARLOR

Amy Cline

ettie ’s edical arlor, led y my Cline and its all-female team, is pringfield’s elite medical spa, lending cutting-edge aesthetic treatments ith holistic healing. ts e pert team including cosmetic nurse in ectors, medical and holistic aestheticians, cosmetologists and rei i masters deli ers personalized care tailored to each client’s self-lo e ourney. ith unparalleled e pertise, top-tier ser ices and a passion for empo erment, ettie ’s is more than a spa it’s a transformati e e perience. hether enhancing eauty or restoring alance, they are the ultimate glam squad for those see ing confidence and rene al.

417-234-5622 / NETTIEJSBEAUTYANDBOTOXPARLOR.COM 3100 S. NATIONAL SUITE 103, SPRINGFIELD

PERIMETER

BEHAVIORAL HOSPITAL

Alyssa Ingle / CEO

Perimeter, with a predominantly female-powered team, including CEO Alyssa Ingle, offers hope and transformation for children in acute crisis. Alyssa’s background bridges administrative and clinical aspects, ensuring quality mental health care. The hospital’s updated design includes spaces like a Gym, Game Room, and a library, fostering positive behavioral outcomes with settings that teach coping mechanisms with real-time feedback loops. Environments like their Sensory Room, provide controlled calm for emotional regulation during crises. Diverse therapeutic modalities and individualized care and discharge planning highlight their commitment to the well-being and transformation of children in crisis. Call 417-799-7474 24/7 for a free, confidential assessment.

417-799-7474 / PERIMETERHEALTHCARE.COM

2828 N. NATIONAL AVE., SPRINGFIELD

QUALITY CLEAN

Brittany Marler, Cindy Gibson, Kaylie Alejandro, Deidre Morris

Locally owned and family-operated, Quality Clean offers quality service, with a drive to elevate small business and serve the community. Owner Cindy Gibson says, “Our business is here to grow and help others succeed. Small businesses are the core of the 417 area.”

Quality Clean values teamwork. Managers Brittany Marler and Kaylie Alejandro help their team strive to be the best by keeping customers happy and earning clients’ trust.

Quality Clean customizes their cleaning plans to the specific characteristics of each space to uniquely suit an office’s needs.

Celebrating over 20 years in 2025, Quality Clean provides the quality results your business deserves!

417-833-4250 / MYQUALITYCLEAN.COM

2305 E. OLIVE CT. A, SPRINGFIELD

PHOTOS BY KATY ST. CLAIR, JOSH KINGHAM

Amanda Hedgpeth Congr ul ions

Executive Vice President Chief Operating Officer

Congratulations on being named a Woman Who Means Business! Your dedication to our patients, team members, and the communities we serve, inspires us every day.

From your CoxHealth family

WOMEN WHO MEAN BUSINESS

Every year, readers nominate and Biz 417 selects five women who embody strength, resilience and unwavering leadership as they guide their businesses toward bright futures.

WRITTEN BY TARYN SHORR-MCKEE

PHOTOGRAPHED BY BRANDON ALMS

AMANDA HEDGPETH

EXECUTIVE VICE PRESIDENT AND CHIEF

OPERATING OFFICER, COXHEALTH

Amanda Hedgpeth doesn’t seek the spotlight, but her impactful work as CoxHealth’s Executive Vice President and Chief Operating Officer has earned her admiration throughout both the organization and the community. Former Women Who Mean Business honoree Joselyn Baldner calls Hedgpeth one of the smartest people she’s ever met and a “unicorn” exemplifying a rare balance of efficiency, accountability and empathy.

When she started at CoxHealth in 2005, Hedgpeth didn’t intend to go into health care—her degree was in accounting. She applied for a role as a budget analyst and over time, her responsibilities expanded, eventually moving her from financials to operations. Hedgpeth became COO in January 2023, her path well-paved by years of demonstrating competence and building trust. “It was years of interviewing,” she laughs, referencing the organization’s extensive vetting process.

One of Hedgpeth’s career highlights is her involvement in restructuring CoxHealth’s internal governance, integrating medical professionals more closely into decision-making processes. “This is something that makes CoxHealth unique, and it’s a pivotal point for us in the way we’re going to lead and govern our organization for the next decade,” Hedgpeth explains. “Having medical experts at the leadership table allows for quicker, more wellrounded decisions.”

It comes as no surprise that Hedgpeth thrives on structure and organization. She’s a self-proclaimed creature of habit, explaining, “The more routine you

have, the more bandwidth you free up in your mind for other things.” Hedgpeth also describes herself as a “driver,” action- and results-oriented, with a knack for multitasking and time management. Her calendar doubles as her to-do list, and she uses one integrated system to organize work and family life.

“I’m a ‘check the box’ type of person, so if I put it on [my calendar], then it has to come off. And the only way it comes off is by completing the task.”

Despite the complexities of her position, Hedgpeth’s primary focus is family. She and husband Andy have been married for 20 years and share three children: Ella, Reid and Sophie. The couple started out as unlikely high school sweethearts, with Hedgpeth attending Ozark High School and her husband attending rival Nixa. Her dream date? “Not being in a rush, just being able to relax together and talk about something other than kids and the to-do list,” she shares, adding that their favorite restaurants include Char and Avanzare. As a family, the Hedgpeths enjoy the Farmers Park farmers market on Saturday mornings, going to the lake in the summer and hosting gatherings at home.

What’s your favorite book? Daughters of the Night Sky by Aimie K. Runyan

What’s your favorite way to bust stress? Going out to dinner with my husband and kids

When you were a kid, what did you want to be when you grew up? A mommy

What’s your secret superpower?

I can be engaged in a conversation and fully listen to another conversation happening around me at the same time.

Who are your role models?

I don’t have speci c role models. I’ve come in contact with many role models over my career and there are parts I take from each of them.

Hedgpeth’s hostess heart manifests in everything she does, including her remarkable ability to support others amid her demanding career. “It brings me as much joy celebrating somebody else’s successes as my own,” she says. “I want to be surrounded by people that are the biggest cheerleaders for me, and I’m the biggest cheerleader for them.” This translates to her vision for CoxHealth: “My goal is to make it a place where employees, including physicians, want to come to work and are engaged every day.”

JUDITH MARTINEZ, PH.D.

DIRECTOR OF FACULTY MENTORING & ASSOCIATE PROFESSOR OF LITERATURE, MISSOURI STATE UNIVERSITY

Originally from Monterrey, Mexico, Dr. Judith Martinez arrived in the U.S. at age 14 to attend a rigorous boarding school in Texas, simultaneously learning English and Shakespeare while working to earn her scholarship. The determination and discipline she forged helped her build a life rooted in resilience, community leadership and personal connection.

After studying French in Quebec and attending law school back in Mexico, Martinez’s path brought her to Springfield in 2002, where fate shaped her future. The late Dr. Robert L. Norton recruited Martinez to teach at Missouri State. He picked her up from the airport and took her to eat at Avanzare, brand new at the time. Exactly one year later, Martinez married Chuy Garcia, a chef she met there that night.

Martinez’s perseverance continued to shine. She earned a Ph.D. from the University of Arkansas while raising two children and working full-time, a strict requirement of her visa. She commuted twice weekly between Springfield and Fayetteville, often with her kids in tow. The children sat outside the classroom, and sometimes professors let them watch movies. “I found angels along the way to help. I like to say that my name is on the degree, but my kids and husband earned the Ph.D. with me,” Martinez shares.

Drawing on that challenging, isolating time, Martinez went on a mission to create meaningful connections for others. She founded Missouri State University’s Bear Bridge Mentoring Program, designed to support diverse faculty and cultivate collaboration. “It was born out of pain,” she recalls. Today, the program

helps faculty network, support one another and build community off-campus. There’s even a parents’ group that meets on evenings and weekends, for faculty who don’t have childcare.

That passion for helping others integrate into 417land stems from Martinez’s own experience of being embraced by the community, including a Thanksgiving invitation from a stranger. Twenty years later, Martinez and her husband keep that tradition alive with an open invitation for anyone to come enjoy Thanksgiving dinner at their home. Martinez never learned to cook—remember, her husband is a talented chef—but did learn to make Thanksgiving classics because she loves the tradition. Her favorites? Green bean casserole and cranberry sauce. This year, the couple plans to host at Garcia’s new Italian-Mexican fusion restaurant, Show Me Chuy.

What’s your favorite book? Pedro Páramo by Juan Rulfo

What’s your favorite way to bust stress? Napping next to my husband

When you were a kid, what did you want to be when you grew up? Work in UNICEF and end world hunger

What’s your secret superpower? I memorize quotes, down to the exact page in the book and where it is on the shelf. Who is your role model? My mother and current federal senator of Mexico, Judith Díaz

What’s your morning routine?

On December 11, 2024, fittingly the day before our interview, Martinez became a U.S. citizen. “I love being an American,” she says. “I admire the culture and the American way of thinking.” Her disciplined nature, refined through years of gymnastics and Taekwondo, continues to drive her, starting each day at 4:30 a.m. with yoga and a devotional.

Coffee, Bible, workout, world Favorite quote? “Above all else, guard your heart, for everything you do ows from it.”—Proverbs 4:23

Despite her countless accolades, Martinez’s proudest accomplishment isn’t a title or degree. “I earned the respect of my colleagues, who are all very accomplished,” she says. “I am very proud to have created something that is valued.” She also considers it a tremendous honor that many children from the international faculty parents’ group call her “aunt” in different languages. “Things we can’t measure, trust and love, are where the most value is found,” she says.

PAMELA YANCEY

PRESIDENT/CEO, BRANSON/LAKES

AREA CHAMBER OF COMMERCE & CVB

For Pamela Yancey, leadership means community service, building relationships, and unwavering faith in God.

As President and CEO of the Branson/ Lakes Area Chamber of Commerce and CVB, Yancey channels nearly 35 years of experience in banking and a lifetime of serving others into her role, creating meaningful connections for the community.

Yancey’s journey to becoming CEO was unexpected. Her husband, a musician, brought her to Branson years ago when the town’s economy was largely seasonal. Seeking stability—and benefits— Yancey found a permanent position at a bank, starting in bookkeeping and working her way through accounts and management. “Being a banker is more than just taking care of someone’s finances; you become someone’s trusted advisor,” she says. One of her fondest memories was helping an elderly widow navigate her finances after her husband died, even using vacation days to take her to doctor’s appointments.

Though Yancey always assumed she’d retire from banking, serving on the Chamber’s board of directors opened a new door. She was set to be the 2024 incoming chair, but when the CEO position opened, multiple people encouraged Yancey to apply. “My mentor said, ‘You’ve never been a banker—you’ve always been a leader who just happened to have banking skills. That job was made for you,’” Yancey shares. With encouragement from her husband, deep reflection and prayer, she embraced the challenge. A little over a year into being CEO, she says

confidently, “God really wanted to put me here for a reason.”

Yancey’s daily routine includes quiet reflection, gratitude, scripture and coffee with her husband, practices that anchor her amid life’s demands. “How you start your day sets the tone for everything,” she says. “Looking for opportunities to be kind, to give someone a smile or kind word—it’s like exercising your muscles. The more you do it, it becomes an even stronger part of who you are.”

Growing up in Snowball, Arkansas, population about 45, Yancey learned firsthand about community and service. Her “Granny,” a widow Yancey’s entire life, gardened and maintained a canned goods cellar, welcoming neighbors to take anything they needed—as long as they returned the jars. Yancey once asked why she worked so hard just to give it away. Her grandmother’s response stayed with her: “The good Lord promised me if I always shared what I had, I’d always have plenty. And He ain’t ever let me down yet.”

What’s your favorite book? My favorite book for leadership growth is Successful Women Speak Differently by Valorie Burton. My all-time favorite books are The Shepherd of the Hills and the Bible

What’s your favorite way to bust stress? Walking outside without my cell phone or any technology, to reconnect with nature and self-re ect without any interruptions

When you were a kid, what did you want to be when you grew up? Teacher

What’s your secret superpower? Tenacity

Who are your role models? Nancy Miller (high school speech teacher), Mary Kellogg Joslyn, my great grandmother and my mom

That spirit of service still guides Yancey. “In Branson, we love on people when they get here,” she says. In addition to ensuring the Chamber operates efficiently, her goal is to not only attract visitors, but leave them feeling Branson’s warmth and generosity. “When I’m ready to retire,” she says, “I want to look back and know I left this organization better than I found it.” And when asked how she defines success, Yancey answers without hesitation. “For me, it’s doing the right thing no matter what.”

TIFFANI CLAUSSEN

CHIEF EXECUTIVE OFFICER, AMPROD

I’ve always found value in service to other people, that good feeling you get from doing something purely for someone else,” shares Tiffani Claussen, Branson native and CEO at American Products (AMPROD). Perhaps not what most people expect in the manufacturing industry, that mindset shapes Claussen’s leadership style, with an emphasis on compassion and collaboration.

Claussen’s path to leadership spans over a decade in manufacturing, with roles including Operations Manager and Chief Financial Officer. When named CEO in June 2024, she embraced the role during a pivotal time for AMPROD—navigating a leadership transition, along with the sale and acquisition of different divisions. From the beginning, her approach has been rooted in empathy and listening. “If you go in combative, it limits your possibilities,” she explains. “But if you go in with the heart that you’re trying to understand and help people become more successful, you’re going to get a lot more participation. I always try to put myself in someone else’s shoes. I want to understand the work and challenges people are facing.”

For Claussen, success isn’t about titles or status. It’s about personal growth and helping others thrive. “Success is continually learning,” she says. “Being able to accept new ideas, think things through, and implement them. What brings me true fulfillment is impacting others and helping others become more successful. In order to do that, I have to keep learning and growing.”

Working in a historically male-dominated industry, Claussen has witnessed manufacturing adapt

and grow with the times, as well. “Manufacturing is becoming kinder and more compassionate, more concerned about the human being as a whole, rather than the cog in the machine,” Claussen observes.

One of her proudest professional contributions is helping launch AMPROD’s Community Action Time program. Employees receive two days annually to volunteer, with opportunities for group activities such as Habitat for Humanity builds and helping at the Humane Society. In addition to the tremendous benefit to the community, the initiative fosters workplace camaraderie. Claussen shares, “We had to overcome a little inertia, because carving out time from the scheduled day for something like giving back to the community is not native to manufacturing.”

On a personal level, Claussen’s greatest accomplishment is seeing her three children—ages 22, 24 and 27—maintain a close bond in adulthood. “They communicate, they have their own text groups, they do things together,” she beams. “They cherish that relationship, and knowing they’re there for each other makes my heart want to explode.”

What’s your favorite podcast or book? Overall, Adam Grant’s ReThinking Mobituaries for a fun one. And on the leadership side, Craig Groeschel. I also love English Premier League Soccer, so I sometimes listen to Men in Blazers.

What’s your favorite way to bust stress? Activity—exercising or walking the dog, ideally in nature where I can get out and hear the birds. Or walking the oor if I’m at work.

When you were a kid, what did you want to be when you grew up? A teacher

What’s your secret superpower? Practicing gratitude

Who are your role models? My parents. I’m adopted, twice over—by my mom and her rst husband, then her second husband after my adoptive father passed away. I’m extremely fortunate to have been chosen by such wonderful people.

What’s your morning routine? My alarm goes off at 4:30, and I swim or lift weights, then listen to podcasts or audiobooks on my commute. I like that morning drive to be exposure to new ideas or new thoughts, things I’d never considered.

Her leadership journey has not been without challenges. Twice, Claussen was involved in discussions for president roles but not considered. Reflecting on those instances, she questions why she didn’t speak up, admitting, “I wish I had been stronger sooner, but I’m happy where I am now. I feel like I’m starting a new phase of my life now, and I’m enjoying every minute.”

HALLEY FLEMING

OWNER/FOUNDER, OZARK MOUNTAIN ADVENTURE

Halley Fleming knows when to trust her instincts. From leaving a stable career as a Chief Marketing Officer at a bank to following a spontaneous dream sparked by one night glamping while on vacation, a singular theme guided her journey to creating Ozark Mountain Adventure, Branson’s first glamping resort: “It just felt right.”

Fleming’s story began when she bought 58 acres of raw land near her home on a whim, three years before that fateful night. Fast forward to her 2019 Colorado road trip, when she decided to stop for the night without having accommodations booked. It was getting late, and the only thing nearby was a KOA campground. A music festival was in town, so the campground had just one option available—a glamping tent.

She woke up the following morning determined to bring the concept home to Branson, where glamping didn’t yet exist. Fleming returned to her banking role but couldn’t shake the feeling that she had found her calling. Ozark Mountain Adventure hosted its first guests in September 2021 and Fleming retired from the bank two years later, having found a way to be a full-time mom while earning an income and filling her own proverbial cup with creativity and time outdoors.

The road to opening was riddled with challenges. Developing the land and building the resort required navigating unfamiliar terrain, literally and figuratively. County regulators, unfamiliar with

glamping, enforced permitting requirements designed for traditional (i.e., much larger) homes. In many ways, Fleming paved the way for future glampgrounds in Branson, especially in regard to county regulations. Running power to the resort also meant costly detours due to neighbors’ property restrictions. “I asked myself many times why I was continuing on,” Fleming admits.

Something “just felt right,” and continue on she did. Fleming physically built much of Ozark Mountain Adventure herself, learning to operate heavy machinery including an excavator and dump truck to save money. Unexpectedly, it also taps into her creative side. “I love challenges and never thought I’d be driving heavy equipment, but I love it. That’s my therapy. I get inspired by what I find on God’s land,” she shares. She and her children camped all over the property before construction, carefully selecting the best spots for glampsites, views and trails.

What’s your favorite podcast? New Heights podcast with Jason and Travis Kelce

What’s your favorite way to bust stress? Operating heavy equipment

When you were a kid, what did you want to be when you grew up? A public relations correspondent for NASCAR

What’s your secret superpower? Turning any situation into a positive one.

Who are your role models? Sara Blakely

What’s your morning routine? It generally starts at 4 a.m. with a list of objectives for the day, and then I begin tackling each one, checking it off the list.

Each of the resort’s three sites is one-of-a-kind, such as “Bedrock,” which incorporates rocks sourced from the property. Guests can explore six miles of trails, enjoy a half-acre fishing pond, or stargaze during events hosted with the Springfield Astronomical Society.

Fleming feels “complete peace” about leaving the corporate world, finding joy in her personal success. “Being in tune with my kids and involved in their activities—that’s my #1 success,” she says. “If you can creatively wake up every single day and love your job, you’ve successfully carved a path. I love every single day.”

THE OF DOING IT

Dean Thompson balances his time as Vice President and Chief Economic Development O cer of City Utilities and Commanding General for the 76th Operational Response Command. Thompson shares how to prioritize habits and check o your to-do list.

BY PEYSON SHIELDS PHOTOGRAPHED BY BRANDON ALMS

Time management and efficiency could be a mentality learned from his nearly four decades of military service or a medley of tactics he’s picked up throughout his career in community development, but likely, it’s a combination of both—plus drive, desire and discipline.

“I actually called my mom and asked her,” says Dean Thompson, Vice President and Chief Economic Development Officer of City Utilities, when asked what he wanted to be when he

grew up. “She said, ‘You always mentioned you’d be financially free by the time you turn 30 and own your own island.’”

“When I turned 30, she called me and said, ‘Congrats! You’re financially free, but instead of an island you got a city,’” says Thompson, who was then serving the City of Republic as City Administrator.

He admits that in college, he wouldn’t have even known what a city administrator was, but he saw opportunity after taking

an entry-level position. “I was a paralegal for a while before I started working for the City of Republic,” says Thompson, who thought his next step was going to law school. “I didn’t think I’d last six months, and I was there almost 12 years.”

He led the once-small town through change and growth in the 1990s and early 2000s. And that was certainly a training ground of foundational skills— from finance to construction— for his career, but it wasn’t his first step into leadership. That started at just 17 years old when he followed his father’s and brother’s steps and enlisted in the United States Army. He admitted he didn’t think he wanted to do it, but he decided to try it out. “Most importantly, the military taught me leadership,” he says.

Evidence of that leadership comes to life throughout his office—on its walls adorned with curated frames hung gallerystyle. But this art is more than decorative; it tells a story, his story, from guidon flags to signify the units he’s commanded to a wall of challenge coins and countless photos.

Thompson started his military service with four years as a Private, before continuing his service in the Army Reserves. Most recently he was promoted to Major General (Two Stars) of the Army Reserves. He serves

Dean Thompson (left) might just be the busiest man in Springfield.

as Commanding General for the 76th Operational Response Command, where he oversees approximately 7,600 civilian soldiers across the U.S. including Puerto Rico, the Virgin Islands and the District of Columbia. That responsibility is essentially a second full-time job on top of his current role with City Utilities.

“A part of life is figuring out what talent you bring,” says Thompson. “I like making a difference, and I invest my time in areas I think I can make a difference.”

That passion plays out through volunteering, organizational involvement and working in roles across the community. While Thompson has been with City Utilities since 2007, he has been “loaned out” to other city organizations, including the Springfield Area Chamber of Commerce and most recently, getting the structure in place for a new organization, Leaders for Ozarks Region Evolvement (LORE).

“There’s really no organization set up to reach across jurisdictional boundaries and collaborate to that level,” says Thompson, who is serving through June of this year as the Executive Director of LORE, an organization geared toward improving quality of life and attracting a skilled workforce in the Springfield area. “There’s some communities looking at it, but we need to consolidate efforts on what’s already being done to expedite and propel these areas,” he says.

His involvement with LORE is just one example of how he’s leveraging his career of learning into forward momentum. Throughout his career, Thompson has gone into more than a dozen new organizations to access and adjust their strategy. And throughout that time, there are a few common themes—tactical leadership, finance, legal and understanding risk—regardless of organization type. “When you get to the level of C-suite, a lot of the decisions on a day-to-day basis that the board or you are involved in is managing risk,” he says. “[Whether it’s] financial risk, human safety or reputational risk.”

With a resume that could be turned into a chapter book, it’s hard to believe Thompson could schedule in any time for activities beyond meetings and engagements. But it all comes down to his version of time management.

“Many people don’t take the time to analyze their time because they don’t think they have the time to analyze the time,” his tongue twists. “Once you figure out what’s priority and what’s important, you can remove the obstacles and

barriers and block off the time that’s important to you.”

For Thompson, that looks like optimizing his day through a calendar that houses both professional commitments and personal ones. From habit-stacking lunch and breakfast with meetings to make best use of time to scheduling in weekly swing dancing class with his wife, it all lives on a calendar that his whole family has access to.

That level of structure has allowed Thompson the flexibility to prioritize family, whether it’s lunch with one of his four adult children, an occasional movie night to unwind or time spent whipping something up in the kitchen. “I’ve been told I’m a pretty good cook!” says Thompson, who has conquered everything from a 32-pound turducken to his kids’ favorite, at-home hibachi dinner night.

While many of the frames in his office feature his name and rank, he acknowledges these accomplishments—and even daily successes—aren’t done alone.

Dean Thompson (left) serves as Commanding General for the 76th Operational Response Command, overseeing more than 7,600 civilian soldiers. Thompson announced LORE alongside Erin Danastasio at Biz 417’s 2024 Think Summit (below).

DAY IN THE LIFE

5 a.m.

He’s up before the sun, checking emails and hitting the gym.

7 a.m.

A breakfast meeting normally kicks off the day.

Morning

A mixture of meetings and engagements in the of ce and around town

Noon

Lunch meeting (Thompson schedules roughly six weeks out!)

Afternoon

More scheduled meetings and handling military affairs as they arise

6 p.m. Family time

8 p.m.

Catching up on work in the home of ce

10 p.m. to Midnight Wind down, lights out

“If you look at the different roles I’m in and the things I’ve accomplished over the years, I don’t do it alone,” says Thompson. “I don’t do it without an employer like City Utilities that works with me to be gone.”

He’s built systems with people who make him better—from his wife, who manages the household and even mows the lawn while he’s traveling, to his executive assistants with City Utilities and the Army Reserves.

“You can’t be your best if you’re going to go it alone,” he says. “You have to [take the time] to create the environment where you trust your team and communicate expectations and standards.”

While his varied experience may look a little bit like a bag of Chex mix, executing projects, servant leadership and being strategically and tactically minded are allowing Thompson to leave his imprint on a community he’s had involvement in for decades.

“It’s a very eclectic journey— one I would have never mapped out,” he says.

CONVERSATIONS

Full-service architecture, engineering and design firm with o ces in Bentonville, AR and Springfield, MO

Architecture Engineering Master planning Visualization Development due diligence Interior design

479-579-9959 | bufstudio.co | 315 Park Central E | Springfield, MO

Exchange insights, enhance your leadership skills and share challenges in the interactive lounges between talks. The doors open at 7:30 a.m., so arrive early to fuel your mind for an impactful day. Light breakfast and lunch provided.

PROGRAMMING

Experience thought-provoking moments designed to push your career forward, and explore the big ideas that are propelling southwest Missouri's future. Our 2025 lineup is packed full of high-impact speakers.

COWORKING

Think Summit creates a unique atmosphere for you to fluidly move between absorbing inspiration and downtime in mixed-use space for attendees to check email, take a conference call and be part of the action.

WHAT YOU CAN EXPECT HOW

Under 30? You qualify for the discounted rate!

Pass: $1,000-$1,150 Bring 10 teammates for a discounted rate!

OLIN LIBRARY AT DRURY UNIVERSITY SPRINGFIELD, MISSOURI

FEATURING

Ashleigh Bentz

THOUGHT LEADERSHIP

John Perry

HEAD

Lead yourself and others to victory.

Zach Troutman

FOLLOW THE LEADER

Finding Purpose Through Pain

Jason Hynson

EXECUTIVE DIRECTOR, VICTORY MISSION

Permission to Rebrand

BUSINESS TACTICS

Biz 417’s annual Think Summit presented by JMARK on April 11 is a must-do event for business professionals. Read more on p. 78.

NETWORK

 8:30 a.m., Wed., March 5 1 MILLION CUPS

Meet every Wednesday for coffee and to network with fellow business professionals. 1 Million Cups focuses on entrepreneurs and timely discussions.

Bambino’s, 2810 E. Battlefield, Suite D, Springfield; 1millioncups.com

 11:15 a.m.–1 p.m., Tuesday, March 4

REPUBLIC GENERAL MEMBERSHIP LUNCHEON

At this monthly luncheon,e members network, mingle and enjoy a meal. This luncheon features city, school, business and community updates and speakers.

$12 for members, $15 for non-members; doors at 11:15 a.m., program at 11:45 a.m.; Spring Creek Estates, 7368 W. Farm Rd. 186, Republic; republicchamber.com

 7:30-8:30 a.m., Thursday, March 6 & April 3

GOOD MORNING, SPRINGFIELD!

Start your morning with a networking breakfast. Hear timely updates from the City of Springfield, Greene County, Springfield Public Schools and the Chamber. $35 members, $45 non-members; The Meyer Center 3545 S. National Ave.; springfieldchamber.com

 4–5 p.m., Thursday, March 6 THE NETWORK’S SOCIAL WITH TLC PROPERTIES

Young Professionals join The Network at X-Golf for a time of networking and socializing.

225 E. Primrose St., Springfield; thenetworkspringfield.com

 7:30–8:30 a.m., Friday, March 7 & April 4

FIRST FRIDAY COFFEE

At this monthly event, enjoy coffee and pastries in an informal networking atmosphere, where you can meet other Ozark Chamber of Commerce members.

OzarkChamber.com

 7:30 a.m., Fri., Mar. 7 & Apr. 4 MORNING BREW

Enjoy a cup of coffee at the Joplin Chamber at their monthly casual networking event. You will be able to connect with business professionals in the local community. March location: La Boussole, 5594 W. Jungle Blvd., Joplin; joplincc.com (April location TBA.)

 9:30 a.m., Friday, March 7, March 14, April 4, & April 11 DONUTS & DELEGATES

Joplin Chamber members can network with state-elected legislators and other fellow members. There will be an intro to top legislative priorities, a Q&A session and a update from the legislators. Members only event; Joplin Area Chamber of Commerce, 320 E. 4th St., Joplin; joplincc.com

 11:30 a.m.–1 p.m., Tues., Mar. 11 NIXA’S GENERAL MEMBERSHIP LUNCHEON

Nixa Area Chamber of Commerce’s monthly luncheon is the perfect place to join over 100 other business professionals and representatives for an afternoon of support, growth and networking.

$30 for non-members; W. Mount Vernon St. 308, ; nixachamber.com

 7:15–8:45 a.m., Thurs., Mar. 13 GOOD MORNING JOPLIN

Join the Joplin Chamber at their quarterly breakfast event. Enjoy a good breakfast alongside other local business professionals and make connections. There will be timely discussions about the business community.

$15 in advance $25 at the door; Downstream Casino Resort Pavilion, 69300 E. Nee Rd., Quapaw; Oklahoma, joplincc.com

 4–6 p.m., Thursday, March 13 & April 10

SPRINGFIELD’S BUSINESS AFTER HOURS

Join fellow local business professionals at one of the Springfield Area Chamber of Commerce’s most popular events. Business Af-

ter Hours is hosted in a new location each month.

March location: Pat Jones YMCA, Springfield; April location: Thompson Sales Company, Springfield; springfieldchamber.com

 9:30–11 a.m., Tuesday, March 18 SPEED CONNECT

Join the Republic Chamber’s member only event where professionals will participate in a rapidfire networking meet and greet. Similar to speed dates, this event will help members make connections in the area.

Arris Pizza, 738 US-60 E., Republic; republicchamber.com

 11 a.m. – 1 p.m., Tuesday, March 18 & April 15

WORKING WOMEN IN NIXA

Working Women in Nixa is a monthly powerful networking event geared to Nixa’s businesswomen and is held at Northpoint Church. Each session is focused on empowering, inspiring and connecting women in the business community.

$30 for non-members; North Point Nixa, 235 W. Tracker Road Nixa; nixachamber.com

 4:30–6 p.m., Tuesday, March 18 & April 22

JOPLIN’S BUSINESS AFTER HOURS

Join in on this monthly come-andgo event where you can finish your day with networking and making connections with your business community. There will be small appetizers and drinks.

March location: Nexus, OHC Event Center, Webb City; April location: Ridgeline Roofing and Solar, Joplin; joplincc.com

 11 a.m.–1 p.m., Wednesday, March 19

ATHENA AWARD PROGRAM

The ATHENA Award is presented annually by the Springfield Area Chamber of Commerce. The award is set to honor local women who have achieved the highest lev-

el of professional excellence and work to inspire and assist women in their own contributions to the business community.

$60 members, $70 non-members, $500 for a table of eight; White River Conference Center, 600 W. Sunshine, Springfield; springfieldchamber.com

 8:30–9:30 a.m., Thursday, March 20 & April 17

WAKE UP REPUBLIC

Begin your morning with networking with other Republic chamber members. Stay updated on the happenings in your local business community.

Members only event; Whataburger, Republic, 1371 US-60, Republic; republicchamber.com

9 a.m.–3 p.m., Sat., March 22 NIXPO

Join the Nixa Chamber at Nixa High School for a networking event. There will be booths, prizes, and plenty of free activities to participate in. You will have the opportunity to connect with local businesses and learn more about what is happening in your local business community.

Free to attend; Nixa High School, South Nicholas Road 514, Nixa; nixachamber.com

 11:30 a.m.–1 p.m., Monday, March 24

THE NETWORK’S LOCAL LEADERSHIP SERIES

Listen to special guest speaker Mark Harrington, President and Chief Executor Officer of OMB Bank, lecture on leadership skills every business owner should be equipped with. There will be a lunch provided with networking to follow.

PO Box 1687 202 S. John Q Hammons Parkway, Springfield; thenetworkspringfield.com

 7:30–9:30 a.m., Tuesday, March 25

BIZ BLITZ

Join The Chamber at this speed networking event. Get to know other professionals on the local

business scene. There are opportunities to make new connections, so don’t forget your business card and nametag.

$15 for members, $25 for non-members; 3810 S. Weller Ave., Springfield; springfieldchamber.com

 11 a.m.–1 p.m., Thursday, March 27 & April 24

GOOD AFTERNOON OZARK

The Ozark Chamber’s general membership luncheon provides the perfect environment to network and hear from chamber members about issues affecting local businesses.

$20 for members, $25 non-members; $25 for members at the door, $30 for non-members at the door; Ozark Community Center, 530 W. Jackson St., Ozark; ozarkchamber.com

 11:15 a.m.–1 p.m., Tuesday, April 1 REPUBLIC GENERAL MEMBERSHIP LUNCHEON

Join the Republic Chamber in their monthly Chamber luncheon where members can network, mingle and enjoy a meal. This luncheon will feature city, school, business and local community updates and speakers. $12 for members registering online, $15 for non-members; Convoy of Hope, 1 Convoy Drive, Springfield; republicchamber.com

 6–8 p.m., Monday, April 7 YOUNG PROFESSIONALS

Young professionals join the Republic Chamber in this roundtable event where business ideas can be brainstormed and shared. Free members only event; Marigold Cafe Catering, 7330 W. Farm Road 170, Republic; republicchamber.com

 5:30–8 p.m., Thursday, April 10 ANNUAL BANQUET 2025

The Joplin Chamber’s 108th Annual Banquet celebrates the year’s achievements and recognizes exceptional business owners and leaders.

Leggett and Platt Athletic Center, Missouri Southern State University, Joplin; joplincc.com

 4:30–6 p.m., Thursday, April 17

OFF THE CLOCK SOCIAL

Join the Republic Chamber at this evening network event. Get to know your local business professionals and learn more about what is happening in your local community. Finger food will be provided.

Free for members; The Grill Guys, 932 US-60; republicchamber.com

 9 a.m.–3 p.m., Saturday, April 19

SHOWCASE OZARK COMMUNITY EXPO

Join the Ozark Chamber in this free-to-attend, all ages event where you will have the opportunity to connect with local businesses, network, win prizes, watch live performances and connect with local professionals. Free; Ozark Innovation Center, 1600 W. Jackson, Ozark; ozarkchamber.com

 11:30 a.m.–1 p.m., Thursday, April 24

WOMENTUM

Join the Republic Chamber at their women’s event where business professionals from the community network, mingle and learn together. There is a special guest speaker and opportunities to forge connections. Members only; $10 for RSVP, $15 at the door; Downtown Events & Catering, 425 W. Walnut Street, Springfield; republicchamber.com

417 Magazine’s Faces of 417-Land Party

Businesses from across the Ozarks celebrated being a part of 417 Magazine’s Faces of 417-Land over appetizers and cocktails at Swann Dermatology.

Date: January 16, 2025 | Host Organization: 417 Magazine | Location: Swann Dermatology Partners | Website: 417mag.com

Dr. Mark & April Walterskirchen

Jeff Childs, Mike Polino, Adam Reichert

Christine & Kevin Howell

April Workman, Erica Hendrix, Crystal Spriggs

Elyse Hartley, Amy Henson

PHOTOS

BY KATY ST. CLAIR

Springfield Area Chamber of Commerce Annual Meeting

Spring eld Area Chamber of Commerce leaders re ected on the accomplishments of 2024 and cast a vision for 2025. Kevin Ausburn was honored with the 2025 Spring eldian Award.

Date: January 31, 2025 | Host Organization: Springfield Area Chamber of Commerce | Location: Oasis Hotel & Convention Center | Website: springfieldchamber.com

Bob & Melody Newell

Matt & Stephanie Murphy

Kim Hammons, Susan & Bill Kirkman, Brian Hammons

David Cameron & Tom Douglas

Erik Crane, Christine Morton, Ryan & Jessica Olson

DOWNTIME From the Courtroom to the Stage

Corey Kilburn, Founder and Creative Counsel at Roundtable Legal Law O ces of Corey Kilburn, has found many similarities between his day to day work and time spent acting in the theater. “Theater really does help develop a lot of those transferable skills,” he says. “They work together hand in hand, but it’s a chance for me to be a little more creative. It helps me unwind and I can kind of take a breath from the reality of every day.” Kilburn has been in plays since he was 11 years old on the stage at Shepherd of the Hills. His latest work has been with Spring eld Little Theater (SLT) for The Play That Goes Wrong, in which he not only acted, but also choreographed all of the stunts and ght scenes. The show did an encore in 2024 and has been the highest grossing play SLT has ever had.—Jo Jolli

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