POWERFUL AND EMPOWERING, THESE FIVE WOMEN ARE LEADING WITH COURAGE AND GRACE
BIZ417.COM A FRIED DESIGN SNEAK PEEK • WOMEN WHO MEAN BUSINESS • NAILED IT, FAILED IT March/April 2024 MARCH/APRIL 2024 | $4.95
MARCH/APRIL · Volume 9, Issue 3 · 2024
EDITORIAL
Katie Pollock Estes EDITORIAL DIRECTOR EDITOR@417MAG.COM
Jamie Thomas DIGITAL EDITOR JTHOMAS@417MAG.COM
Jo Jolliff RESEARCH EDITOR JO@417MAG.COM
Kali Salazar ENGAGEMENT EDITOR KALI@417MAG.COM
Jordan Blomquist CUSTOM PUBLICATIONS EDITOR & STAFF WRITER JBLOMQUIST@417MAG.COM
Em Blackstone, Lauren Flynn EDITORIAL INTERNS
Sarah Patton CREATIVE DIRECTOR SARAH@417MAG.COM
Jordan Dykstra ART DIRECTOR JORDAN@417MAG.COM
Brandon Alms SENIOR PHOTOGRAPHER & DESIGNER BRANDON@417MAG.COM
Katy St. Clair
PHOTOGRAPHER & DESIGNER KSTCLAIR@417MAG.COM
Grace Chipley-Thompson EDITORIAL DESIGNER GRACE@417MAG.COM
Hali Patton, Anna Pfaff EDITORIAL DESIGN INTERNS CONTRIBUTORS
About Faces, Mary Ellen Chiles, Tessa Cooper, Frank & Maven, Fried Design Co., Juliana Goodwin, Max Havey, Justin Hugge, Jennifer Johnmeyer, Josh Kingham, Kristin Knapton, Mark N. Photography, SOCH Media Management, Punchbowl Studios, Susan Atteberry Smith, Traci Sooter; FAIA, Starboard & Port, Leah Stiefermann, Jennifer Swenson, TCG Photography
AUDIENCE DEVELOPMENT
Annah Crow MARKETING DIRECTOR ANNAH@417MAG.COM
Mariya Serykh MARKETING COORDINATOR MARIYA@417MAG.COM
Taylor Milton AUDIENCE DEVELOPMENT INTERN
BUSINESS
Logan Aguirre PUBLISHER LOGAN@417MAG.COM
Megan Johnson
VICE PRESIDENT OF OPERATIONS & CUSTOM PUBLICATIONS MJOHNSON@417MAG.COM
Ammie Scott Motes
VICE PRESIDENT OF STRATEGY & SENIOR ACCOUNT EXECUTIVE ASCOTTMOTES@417MAG.COM
J.J. Massey FINANCE DIRECTOR ACCOUNTING@417MAG.COM
Bernadette Pry OFFICE MANAGER BERNADETTE@417MAG.COM
Erin Payne OPERATIONS COORDINATOR EPAYNE@417MAG.COM
Jami Wightman SENIOR ACCOUNT EXECUTIVE JAMI@417MAG.COM
Janelle Haik ACCOUNT EXECUTIVE JANELLE@417MAG.COM
Kaitlyn Messina ACCOUNT EXECUTIVE KAITLYN@417MAG.COM
Kathy Grieve ACCOUNT SERVICES MANAGER KATHY@417MAG.COM
Nicki Sherwood ACCOUNT COORDINATOR NICKI@417MAG.COM
Katie Batliner ADVERTISING DESIGNER KBATLINER@417MAG.COM
McKenzie Robinson ADVERTISING DESIGNER MCKENZIE@417MAG.COM
Elizabeth VanFosson DIGITAL COORDINATOR EVANFOSSON@417MAG.COM
FOUNDERS
Gary Whitaker FOUNDER GARY@417MAG.COM
Joan Whitaker FOUNDER JOAN@417MAG.COM
Experience seamless transactions with our expert business brokerage services, offering tailored solutions in exit planning, business valuation, marketing strategies and confidential consulting. 417-889-9400 KINGSLEYBROKERS.COM
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Expectations. We Will Go Beyond You r 417-818-5425 \\ Springfield\BRanson \\ Check us out on Facebook \\ Certified MBE Drywall Acoustic Ceilings Insulation Metal framing & More
One of our ve Women Who Mean Business honorees, Laura Gates, sits for a portrait during the feature photo shoot.
42 WOMEN WHO MEAN BUSINESS
Discover how our 2024 Women Who Mean Business honorees are working to inspire and empower those around them with their con dent and optimistic leadership.
BY JORDAN BLOMQUIST
54 CUSTOMIZED FOR COLLABORATION
Take a look inside Fried Design Company’s location in Galloway neighborhood.
BY JO JOLLIFF
BY
BIZ417.COM March/April 2024 9
PHOTO
KATY ST. CLAIR
21 FOUR TO FOLLOW
OMG Commerce CEO Brett Curry shares his social media recommendations.
22 BREAKTHROUGH
Discover the innovation behind the newest Eden Village, being built using 3D concrete printers.
23
NEW ON THE SCENE
Two local industries collaborate for SkyGlow Drone Productions.
Breakthrough strategies
25 BEHIND THE PRODUCT
ECRI founder Kevin Wyas optimizes business despite shortages.
25 ON THE RISE
Find out what’s new at Springeld Nissan & Spring eld Kia under John Widiger’s leadership.
Tools to help you dominate
31 CULTURE CLUB
Central Bank of the Ozarks’ leadership program recruits and retains employees.
32 ROOTED HERE
Tony Grigg’s transition from the fence industry to starting Ozark Flag Distributors.
34 NEXT GEN
Laine Scholz takes over ownership of Garbo’s Pizzeria.
76 CALENDAR
Our roundup of March and April networking events.
Everywhere you need to be
78 THE SCENE
Look for familiar faces at these recent local business events.
PHOTO BY TCG PHOTOGRAPHY, TESSA COOPER,
MARY ELLEN CHILES, KRISTIN KNAPTON, LEAH STIEFERMANN
23 34 SUBSCRIPTION RATES: 6 ISSUES, $24. PLEASE CALL OR VISIT BIZ417.COM/SUBSCRIBE. ALLOW 4–6 WEEKS FOR PROCESSING ORDERS, PAYMENT AND CHANGES OF ADDRESS. SINGLE ISSUE: $4.95; BACK ISSUES, $6 PLUS $8 SHIPPING AND HANDLING, IF AVAILABLE. NO BACK ISSUE ORDERS OR SUBSCRIPTIONS OUTSIDE THE UNITED STATES. ADDRESS CHANGES: INCLUDE BOTH NEW ADDRESS AND MAILING LABEL WITH OLD ADDRESS. BIZ 417 (ISSN 23763604) IS PUBLISHED BIMONTHLY BY WHITAKER PUBLISHING, LLC, 2111 S. EASTGATE AVE., SPRINGFIELD, MO 65809–2146. © WHITAKER PUBLISHING, LLC. ALL RIGHTS RESERVED. REPRODUCTION OR USE IN ANY MANNER, IN WHOLE OR IN PART, WITHOUT WRITTEN PERMISSION OF THE PUBLISHER IS STRICTLY PROHIBITED. POSTAGE PAID IN SPRINGFIELD, MISSOURI, AND ADDITIONAL MAILING OFFICES. POSTMASTER: SEND ADDRESS CHANGES TO BIZ 417, 2111 S. EASTGATE AVE., SPRINGFIELD, MO 65809–2146. THE MAGAZINE ACCEPTS NO RESPONSIBILITY FOR UNSOLICITED MANUSCRIPTS, ARTWORK OR CARTOONS. PRINTED IN THE UNITED STATES OF AMERICA. BIZ417.COM March/April 2024 10
ADVISORY BOARD
David Atkisson Spring eld Of ce Leader J.E. Dunn Construction
Thomas Douglas CEO JMARK Business Solutions, Inc.
Anna Evans Vice President of Business Retention & Expansion Show Me Christian County
Heather Hardinger Chief Diversity, Equity & Inclusion Of cer CoxHealth
Sally Hargis Vice President/Chairman Ozarks Coca-Cola/Dr Pepper Bottling Co.
Ryan Mooney Vice President of Economic Development Arvest Bank
Benjamin Sapp Partner | Business Development Sapp Design Architects
Debra Shantz Hart Owner Housing Plus LLC DHTC Development Sustainable Housing Solutions
Jack Stack President/CEO SRC Holdings Corp.
MARCH/APRIL
Volume 9, Issue 3 · 2024
·
BIZ417.COM March/April 2024 13
THINK SUMMIT
Presented by JMARK, Biz 417’s Think Summit is your opportunity to join 417-land’s visionaries for a day of networking and presentations on how to be part of the region’s forward momentum. Get your tickets now at thinksummit.biz417.com
THE LEGACY NETWORK
You’ve made your mark, now it’s time to craft your legacy. The catalyst to expanding skills, amplifying in uence and ensuring a lasting personal and
professional legacy is almost here. Applications open April 3, 2024. Read more and sign up for updates at biz417.com/leadership. Your legacy deserves the best preparation.
EXPERIENCE 417
Experience 417-land with skilled tour guides from 37 North Expeditions. On March 16 you can see breathtaking views with the Wonders of the Ozarks: Scenic Waterfall Expedition. Find out more on 417mag.com/experience-417.
AND CONNECT WITH US ON JOIN OUR NEWSLETTERS
PHOTOS BY LEAH STIEFERMANN
•Ladies Who Launch •Biz Break Network with the some of the brightest minds around at this year’s Biz 417 Think Summit event. BIZ417.COM March/April 2024 14
A few days before press time, we launched our second Remarkable class. It’s a training program that aims to help local women hone their public speaking chops. The first class last fall was filled with brilliant women, and the second class is no different! Hear from two of the spring 2024 Remarkable participants. They have an amazing journey ahead of them!
“I’m so grateful for this opportunity to join such an empowering experience! Thank you, Biz 417, Logan Aguirre and Lori Robertson for selecting me for the Spring 2024 Class!”
—Kristy Anderson Carter
“Through a six-week training program, Biz 417’s Remarkable aims to help women choose and clarify a shareable message... and learn how to con dently share it with others. Our very own recruitment manager, Haley Armstrong, was chosen to participate in this incredible program. We’re so proud and can’t wait to follow her journey!"
—Next Level Solutions
PHOTO BY BRANDON ALMS
SPEAK UP, LADIES! HOW TO CONTACT BIZ 417 Email Snail Mail Letters to the Editor Biz 417 2111 S. Eastgate Ave., Spring eld, MO 65809 Biz417.com www. biz@417mag.com facebook.com/biz417 @biz417 linkedin.com/company/biz-417 BIZ417.COM March/April 2024 15
“We are a community bank, and we are committed to our community through our time, talent and dollars, so our goal is to teach this class what that means in action.”
—Joselyn Baldner, President and CEO of Central Bank of the Ozarks p. 31
“We really value the other’s opinion and the other’s ability as well. I understand the regulatory and the legal side of it, and he’s very good with the production and lighting side of it.”
—Jason Preston, Director of Operations at SkyGlow p. 23
“Ultimately, it’s about helping them transition and become a great neighbor and an active member of their community and extended community.”
—Nate Schlueter, Chief Visionary O cer of Eden Village p. 22
“We have excellent visibility and ease of access for our customers, which is a winning combination.”
—Tony Grigg, Owner of Ozark Flag Distributors p. 32
“I hire people that have never been in the business and train them on how to take care of the customer. They know that there’s an opportunity to advance if they stay and perform well.”
—John Widiger, Owner of Springfield Nissan & Kia p. 25
“We’ve gotten really, really close with our competitors...We all hang out together and go on vacations with people who we bid against every day.”
— Josh Sullivan, Founder of Fried Design Co. p. 54
“It’s my goal to continue to try to reach people and to share our story and share the great things that are happening in Spring eld Public Schools.”
—Dr. Grenita Lathan, Superintendent of Springfield Public Schools p. 45
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BIZ417.COM March/April 2024 16
KATY ST. CLAIR
PHOTO
Remarkable
This year at Think Summit we have tripled the amount of women giving keynotes. Last year we had only one, Julie Swift. This year, we have three.
One of those three, Simoriah Stogner, is a graduate of our inaugural Remarkable program. Remarkable was sparked based on feedback from last year’s Think Summit, where attendees told us they wanted to see more women represented on the stage. As the person who books all of our speakers, trust me, I did, too.
I know so many smart, accomplished, insightful women who say, “Oh no, thank you” to speaking opportunities because they think things like: I’m not an expert. There’s someone better. What if I mess it up?
So I zoomed out and thought, how could I help solve this problem upstream? And the idea of Remarkable came together over a chat with my friend and personal speaker coach, Lori Robertson. We launched our inaugural Remarkable class of 10 women in the fall. Through a six-week course, each woman crafted her own unique 15-minute shareable message and delivered it on stage on the final day of the program. I felt like such a proud parent watching these
women deliver a talk with confidence, clarity and impact. And the women walked away with a community of other women cheering for them.
It was such a success that we launched a second class that’s going on right now.
The five women you will meet and get to know in this issue of Women Who Mean Business will all be sharing their stories and messages during our panel discussion with them at Ladies Who Launch on July 18.
But first, catch Simoriah Stogner, Dr. Grenita Lathan and Dami Odenuwu deliver their keynotes on April 3 at Think Summit, along with more than a dozen high-impact speakers. And if you are looking to book a speaker for an upcoming event, ask me. I might just know a dozen or so women who are ready to say yes.
Logan Aguirre Publisher, Biz 417
Karen Johnson Expertise in: Workers’ TRUSTED BY SMALL AND LARGE BUSINESS OWNERS THROUGHOUT SOUTHWEST MISSOURI Compensation 417-882-4700 EVANS-DIXON.COM 4905 SOUTH NATIONAL AVE., SUITE B
BY
BIZ417.COM March/April 2024 17
Publisher Logan Aguirre interviews the 2024 Women Who Mean Business honorees. These women will also speak in a panel at Ladies Who Launch on July 18.
“We believe in giving back to the community that has given back to us.”
—John Widiger, managing partner/owner of Springfield Nissan & Springfield Kia
Recalibrating
A
PHOTOS BY KATY ST. CLAIR, COURTESY ECRI
STRATEGIES
BREAKTHROUGH
printers help build a third Eden Village of homes. Construction is set to start in the spring and has the capability to print an entire duplex in a day.
Drone Productions
entertainment and advertisement in the sky set to music.
Concrete Solution 3D
Page 22 New Stage in the Sky Michael Haygood and Jason Preston formed SkyGlow
for
Page 23
Wyas optimizes business in the face of industry shortages.
Expectations ECRI Founder Kevin
Page 25
BIZ417.COM March/April 2024 19
Made in the Midwest
As a family-owned and managed community bank, First Midwest Bank has provided local customer service and banking solutions to communities across Missouri for over 50 years.
In 2023, the bank added the Springfield area to that list of communities with the opening of a state-of-the-art banking facility at 2540 East Sunshine.
petitive lending rates.
“They believe being a community bank is more than products and services.”
Led by Community Bank President and Springfield-area native Matt Bower, First Midwest offers a lineup of checking, savings, and lending products designed to help individuals and businesses grow— including a unique indexed money market account, a high-interest commercial checking account, and com-
First
At First Midwest Bank, they believe being a community bank is more than products and services. It’s about supporting the schools, families and organizations that make the Springfield area communities great. It’s about being there to listen, help and guide customers down the right path to help them achieve their financial goals—through all stages of life.
First Midwest Bank is proud to call Springfield home and looks forward to continuing to grow as part of the community. Stop by and see why First Midwest Bank is a premier bank experience.
2540 E. SUNSHINE ST. 417-350-1311 ONEMIDWEST.COM BEYOND BUSINESS
Midwest Bank Member FDIC
PROMOTION PHOTO BY JOSH KINGHAM BIZ417.COM March/April 2024 20
Back row: Jerrod Harmon, VP Commercial Loan Officer; Daryan Noel, Universal Banker; Matt Bower, Community Bank President; Steve Millington, Regional Market President; Front row: Westin Gann, AVP Credit Analyst; Emmalee Shelton, Loan Assistant; Courtney Ashlin, Universal Banker; Bailie Latz, AVP Operations Manager
[HEAT INDEX]
HEAT INDEX
This issue’s hot news is all about commercial real estate. Recently, two big local properties changed hands— and both were brokered by Spring eld’s own version of the Property Brothers.
BY KATIE POLLOCK ESTES
HEALTHCARE MOVES IN
First up: The largest privately held of ce building in the state of Missouri recently changed hands in Spring eld. CoxHealth purchased the 268,413-squarefoot JPMorgan Chase building in a deal brokered by Ross Murray, president of R.B. Murray Company. In a press release, CoxHealth President and CEO Max Buetow said: “The opportunity to add this much capacity, in this location, comes at a great time for CoxHealth. “This expansion positions us well to continue meeting our community’s needs.”
A NONPROFIT GLOW UP
And in other big building news, Community Foundation of the Ozarks has purchased the Kenneth F. Meyer Alumni Center in downtown Spring eld from the Missouri State University Foundation. This deal was also brokered by R.B. Murray Co., this time by Ryan Murray. CFO’s of ces will reside on the fourth oor of the building, and the organization will lease the rest of the space to the tenants currently in the building. In a press release, Community Foundation of the Ozarks Board Chair Dean Thompson said: “The CFO will continue to provide a sturdy anchor for this iconic downtown building. It will serve the CFO’s goals of providing regionwide philanthropic leadership for many years to come while also creating a long-term revenue stream from the additional tenants to support the purchase.”
FIVE ON FIRE
WINTER SKELTON
DAVID ARGUETA
PAVEL BOSOVIK
DORI GRINDER
ANDY HAMPSHIRE
FOUR TO FOLLOW WITH BRETT CURRY
As CEO of OMG Commerce, Brett Curry focuses on following people and businesses who encourage and inspire him.
BY JO JOLLIFF
ALEX HORMOZI @ALEXHORMOZI
“He has amazing content surrounding entrepreneurship and the way we approach our own performance, risk management and building teams. He also has a lot of great content about how to build offers and run good marketing while weaving in some philosophy along the way. He just has a lot of good insights that apply to a lot of different industries.”
CRAIG GROESCHEL @CRAIGGROESCHEL
“He is the pastor of Life Church and he has one of the top leadership podcasts called the Craig Groeschel Leadership Podcast. His content mixes leadership with spiritual growth and he works with a lot of top industry leaders and has interviews with John Maxwell, Tim Tebow and other really big names.”
RYAN HOLIDAY @DAILYSTOIC
“He discusses Stoic philosophy and applies it to how to think better, approach business better, deal with stress and crises and other general tips. One of my favorite books he wrote recently is Discipline Is Destiny which shares the stoic philosophy on living with personal discipline.”
TAYLOR HOLIDAY @TAYLORHOLIDAY
“Taylor Holiday talks a lot about e-commerce growth, performance marketing and speci cally how to measure marketing in a way that brings clarity between marketing activities and nancial outcomes in business. He has great data breakdowns on marketing reporting and how that should jive with nance. His big thing is building bridges between marketing and nance to hold marketing dollars accountable for performance.”
PHOTO BY JUSTIN
HUGGE, COURTESY
ALEX HORMOZI, CRAIG GROESCHEL, RYAN HOLIDAY, TALOR HOLIDAY
BIZ417.COM March/April 2024 21
A CONCRETE SOLUTION
A third Eden Village of homes will be built this spring using 3D concrete printers housed at Drury University.
BY SUSAN ATTEBERRY SMITH
The Problem
More than a decade ago, volunteers David and Linda Brown realized that a growing number of unsheltered people had no place to go after their downtown Springfield drop-in center, The Gathering Tree, closed for the night.
The Big Idea
The solution: A community of homes built for people who had been unsheltered for at least a year. With 30 400-square-foot homes, each renting for $325 a month and requiring no deposits or utility payments, The Gathering Tree’s first Eden Village opened in 2018 at 2801 E. Division Street. A second community of 24 tiny homes opened two years later at 3155 W. Brower Street.
The Learning Curve
As a third Eden Village was planned on High Street, construction costs soared. Before the COVID-19 pandemic, each furnished wood-frame home cost The Gathering Tree about $40,000, Chief Visionary Officer at Eden Village, Nate Schlueter says; today, the same house would cost at least $58,000. How 3D concrete printers might manufacture homes less expensively—and more quickly—had already been a topic of conversation. When a generous donor stepped up, Schlueter says, the nonprofit decided not to wait, purchasing two printers for about $1.6 million. They’re housed at Drury University, where Hammons School of Architecture Professor Traci Sooter’s fourth-year architecture students are refining her duplex design—complete with front porches and able to withstand an F5 tornado. Construction starts this spring and will have the capability to print an entire duplex in a day.
The Takeaway
At the Gathering Tree, surrounding themselves with architecture, engineering and construction experts helps staff understand the possibilities of 3D concrete printing. “It allows us to address this catastrophe in our community with the same amount of efficiency we would address a natural disaster,” he says.
TRACI SOOTER, FAIA
PHOTO
BY
[BREAKTHROUGH]
BIZ417.COM March/April 2024 22
The next Eden Village homes 3D-printed concrete construction, as seen here.
PHOTO BY TCG PHOTOGRAPHY
NEW STAGE IN THE SKY
How two local industries—aviation and entertainment—have come together for a bright collab.
BY SUSAN ATTEBERRY SMITH
Imagine hundreds of colorful drones rising into the sky to music. That’s what Michael Haygood and Jason Preston envisioned when they formed SkyGlow Drone Productions. Their first show was last year, at a Christmas party at Cassidy Station in Ozark.
While drone shows may not be so uncommon, what makes SkyGlow’s shows unique is the syncing of lights with music. “As amazing as it is to see that in the sky, that’s what a lot of people are doing, and we’re trying to go one step beyond,” says Preston, SkyGlow’s director of operations.
In addition, even two to three miles away from a show site, drivers can tune in on FM radio, SkyGlow CEO Michael Haygood says.
Preston, a medical services pilot for Mercy, credits Haygood, who has handled production for years at his family’s Branson musical show, The Haygoods, for choreographing everything to the exact second.
“Not only do I perform and entertain, but I absolutely love production,” says the band’s lead vocalist and guitarist. “I love the special effects, and that’s what kind of led us into, ‘Hey, I don’t think there’s anybody in the area utilizing this latest technology.’ It’s pretty cool to watch these drones animate the sky and do different shapes and logos.”
Longtime friends, the men also share a longtime love of aviation.
Preston, 48, met Haygood when he was doing helicopter tours of Branson. Haygood, 38, has piloted fixed-wing and ultralight aircraft for at least 20 years. About four years ago, as both of them became increasingly interested in drones, they also became more interested in their entertainment possibilities. After they worked together on projects like the Branson Ferris Wheel, for which Haygood designed the lighting system in 2016, they began to notice an increasing number of drone shows, Preston says.
“As it becomes more popular, it just kind of made sense for the two of us to shake hands and go into this together,” Preston says.
So far their unique skill sets have made for a complementary business partnership, Preston says: “We really value the other’s opinion and the other’s ability as well. I understand the regulatory and the legal side of it, and he’s very good with the production and lighting side of it.”
HOW YOU DO ANYTHING IS HOW YOU DO EVERYTHING
Now, SkyGlow uses 100 drones in its shows; by the end of this year they would like to be using nearly 300. The more drones they can use, the greater the resolution of the show for clients who may want to have pictures, greetings or logos flown across the sky. Adding fireworks to the show is a next step. “We would love to attract the attention of some larger businesses who kind of see the need for this, but at the same time we want to make sure we’re flying for heart, flying for fun,” Haygood says.
417-569-5051 | BUFSTUDIO.CO
FULL SERVICE ARCHITECTURE, ENGINEERING AND DESIGN
CHILDREN'S
SAFETY CENTER SPRINGDALE, ARKANSAS
[NEW ON THE SCENE]
BIZ417.COM March/April 2024 23
RECALIBRATING EXPECTATIONS
Find out how ECRI founder Kevin Wyas found an easier way to reprogram onboard computer systems in vehicles for customization while optimizing his business in the face of shortages and other di culties.
BY MAX HAVEY
Calibrating systems in your vehicle to make specific modifications and customizations to the factory settings is an understandably difficult task, but it doesn’t have to be. This is what founder Kevin Wyas set out to solve with ECRI, a tool designed to recalibrate the onboarded settings on a vehicle, specifically on Jeeps and RAM trucks.
The common issues ECRI helps to solve are recalibrating settings to accommodate larger wheel sizes on a Jeep or adding a back-up camera, among other customizations. Operating a local off-road shop for 17 years, Wyas was well acquainted with the difficulties around calibrating these settings. “There were products on the market that got some similar results, but they were really hard to use,” Wyas says. This sparked the idea for Wyas to find a way to simplify this process. “It’s a small Bluetooth device you plug into the diagnostic port on your vehicle, then you open up the app on your phone and you can reprogram your vehicle in 30 seconds,” Wyas says
PLACE TO BE
THINK SUMMIT
Join Biz 417 on Wednesday April 3 for a full day of exciting TED Talk–inspired presentations from some of the region’s biggest thinkers. In addition to must-hear talks, there is a provided lunch, a happy hour and plenty of opportunities for networking. By the end of the day, you’ll be buzzing about the future and lled with inspiration. Get tickets online at thinksummit. biz417.com
THE LEGACY NETWORK
JOHN WIDIGER TAKES THE WHEEL
John Widiger is the managing partner/owner of Spring eld Nissan & Spring eld Kia. Find out what’s new for the business under his leadership.
BY JENNIFER SWENSON
For John Widiger, becoming the owner of Springfield Nissan and Springfield Kia is the realization of a longtime goal. He’s been in the automotive business for 40 years, and since 2010, he has been the managing partner at Youngblood Auto Group. When John Youngblood retired in 2023, Widiger partnered with Arkansas-based RML Automotive to purchase Youngblood’s ownership interest, and Youngblood Auto Group was renamed Springfield Nissan & Springfield Kia. “RML is the financial backer, and I am the operating dealer, the face of the dealerships,” says Widiger.
Wyas sold his off-road shop in 2017 to focus on building ECRI and by January 2020, the first version of ECRI was ready for the market and in the last year has become a one-man operation for Wyas. Like many things in 2020, the pandemic and automotive chip shortage that followed significantly impacted Wyas’ ability to meet demand, but also offered an optimization opportunity. “The chip shortage hurt big time, but it proved there was a market and gave me the tools to make everything how I want it going forward,” Wyas says. Now that Wyas has weathered these rough waters, he can begin to ex pand to other makes and models, specifically Ford vehicles, and begin to focus on the growth potential ECRI has to offer.
Applications are open until May 15 for Biz 417’s The Legacy Network, a professional development program designed to grow your leadership skills, network and in uence to leave a lasting legacy. The Legacy Network meets monthly from September 2024 through March 2025 for curated programming, access to mentors, peer network connections and more. Find more information at biz417. com/leadership.
LEARN MORE ABOUT MORE LOCAL NETWORKING AND BUSINESS EVENTS ON P. 76
As managing partner/owner, Widiger provides opportunities for his 120 employees. “I hire people that've never been in the business and train them to take care of the customer,” he says. “They know there’s an opportunity to advance if they stay.”
Widiger continues, “I could have retired, but I couldn’t stomach giving notice that a new owner was coming. If I left, there would be turmoil and a lot of employees would leave and need to start their careers over.”
Widiger is looking forward to a $3 million dollar renovation of the Kia dealership, which will include a two-story glass showroom and 4,500 square feet of additional space. “The new facilities will help us get additional inventory,” Widiger says, “and meet our monthly goal of selling 100 new Kias, 80 new Nissans and 120 used cars.” To reach new customers, Widiger is allotting 60 percent of the marketing budget to digital advertising, including social media.
Springfield Nissan & Springfield Kia will continue to donate $50 from every sale to local charities. In 2023, the business donated over $200,000. “We are still locally owned and operated,” says Widiger. “We believe in giving back to the community that has given back to us.”
PHOTOS BY TESSA COOPER, BY KATY ST. CLAIR
[
BEHIND THE PRODUCT]
[ON THE RISE]
BIZ417.COM March/April 2024 25
Kevin Wyas
BIZ417.COM March/April 2024 26
#NAILED IT FAILED IT
Subjects from this issue’s stories tell us about their biggest wins and most regrettable mistakes.
#Nailed It Failed It
Joselyn Baldner, see her story on p. 31
“When you have every employee promoted but one [from your leadership program], that is 13 out of 14, that is a nailed it.” #NailedIt
“I think a failed it is a component of this program that is a class project. We have had a class project that has not gone as planned almost any year, not due to just one thing. It is something we are always revisiting and tweaking.” #FailedIt
#Nailed It Failed It
Pam Babcock, see her story on p. 34
“#Nailedit with the recipes that I used to create Garbo’s, especially since I wasn’t formally trained as a cook or as a businessperson.” #NailedIt
“I have not always had a healthy work/life balance, and although it has served the business well, I am now excited to use my extra time to enjoy life.”
#FailedIt
#Nailed It Failed It
Kevin Wyas, see his story on p. 25
“So, I took the time to educate myself and learn how to create circuit boards and program them. In eight months, I had a circuit board that passed FCC testing on the rst try. It was really validating.”
#NailedIt
“In 2017, I hired an engineer to help with the board design side of things, so I could focus on the app and business side. But after a few years, I realized that he didn’t know as much as I thought he did and had been making a lot of mistakes. When I red my engineer, he sent me what he had, and it was a circuit board that wouldn’t even power on.”
#FailedIt
#Nailed It Failed It
John Widiger, see his story on p. 25
“I’ve always believed that you never move ahead if you don’t attempt to do something you don’t think you will get. My life changed when I met John Youngblood and he gave me the opportunity to become an equity owner. I didn’t expect that to happen. You want to do something? Take a risk!” #NailedIt
“I wish I had done this sooner! I feel like I ran out of time. I met John Youngblood when I was 46; I’m now 60. If I would have pursued this opportunity when I was younger, at age 35 or 40, I wouldn’t have needed a nancial partner. I could have [purchased the business] on my own, and I probably would own more stores.”
#FailedIt
#Nailed It Failed It
Jason Preston, see his story on p. 23
“In the matter of a week, we crashed all ve of the rst drones we bought. Our failed-it moment was de nitely spending about four-and-a-half or ve months and tens of thousands of dollars trying to help this developer develop a system that was never going to be.” #FailedIt
“When the drones rst synced perfectly at our test show in November. We were all high- ving and happy.” #NailedIt
#Nailed It Failed It
Laine Scholz, see her story on p. 34
“#NailedIt with the introduction of cakes to our menu. I had no idea that fresh baked goods are something that was lacking in the 417 restaurant scene. But it turns out I was baking good cakes and people were looking for good cakes. Win-win.”
#NailedIt
“#FailedIt: When I came back to Garbo’s after moving back to Spring eld and having come from a very cutthroat, high-stress corporate job, I was much too black and white in my management style. I didn’t give people many chances and I just wasn’t a good manager. Especially for this industry and the family culture we have with our employees. I lost a lot of employees because of that and I learned a lot about who I was and what I wanted to be as a leader.” #FailedIt
PHOTS BY ABOUT FACES, TESSA
ST.
COURTESY
COOPER, KATY
CLAIR,
JASON PRESTON
BIZ417.COM March/April 2024 27
“When I first took over the company, I recognized the great opportunities that are right here locally and began working to establish relationships with many of our locally owned national brands.”
—Tony Grigg, owner of Ozark Flag Distributors
Passing the Torch
Page 31
Page 32
Page 34
PHOTO
BY BRANDON ALMS
TOOLS TO HELP YOU DOMINATE
Flying High
Ozark Flag Distributors has found success due to their location in Spring eld and the recent expansion of their service area under leadership from owner Tony Grigg.
Pam Babcock passes on ownership of Garbo’s Pizzeria to her daughter Laine Scholz, knowing she will carry on the legacy of love that she created.
Central Connect
Joselyn Baldner, president and CEO of Central Bank of the Ozarks, shares how they recruit and retain employees.
BIZ417.COM March/April 2024 29
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Gain and Retain
A leadership program at Central Bank of the Ozarks designed to retain and promote employees is now a recruitment tool. The two-year program showcases the company’s culture of valuing and investing in its sta .
BY JULIANA GOODWIN
In 2015, a strategic planning session at Central Bank of the Ozarks revealed there was a need to develop leaders and have a succession plan within the company.
“We were going to have a lot of upcoming retirements, but we didn’t have a leadership program that would help with succession,” says Joselyn Baldner, president and CEO. So, in 2016, they launched Central Connect, a two-year program for both current and emerging leaders.
The first year is designed to expose employees to all aspects within the business. Each
“We were going to have a lot of upcoming retirements, but we didn’t have a leadership program that would help with succession.”
—Joselyn Baldner, President and CEO
month a program day is hosted, highlighting the different areas of the bank and how they contribute overall to the team and banks financial performance. Class sizes range from 12 to 14 employees.
The second year is focused on leadership development and what it means to be a community banker. Guest speakers and community partners help with some of those events. The company is committed to being a community banker and that means “boots on the ground” volunteering at Habitat for Humanity or other local nonprofits.
“We are a community bank, and we are committed to our community through our time, talent and dollars so our goal is to teach this
class what that means in action,” she says.
Central Connect has been a success, resulting in growth and development of team members. In the most recent class, all but one person moved on to a different position. Employees must apply for the program and have a recommendation at the bank.
Central Bank is a large company, but small businesses can also implement their own version or help develop leaders within because Springfield has amazing community partners who are willing to share knowledge, she says. “Maybe you don’t have enough in your organization to launch a program like this, but we have enough resources in the community that if you can identify what individuals need to know, then I think you can identify people in the community who can assist you in that specific area of your plan,” Baldner says.
They are getting ready for the fifth cohort.
Kendal Dingus, vice president in commercial lending, went through the inaugural program when he was a branch manager in the retail banking industry. Dingus wanted to grow his career but didn’t know what avenue made sense. He discovered it during Central Connect. Within a year the program, he transitioned to mortgage lending.
He says the experience was an in-depth, immersive look at every aspect of the business, but also a commentary on company culture.
“It showed me the company was making a commitment to employees for their growth and career planning,” Dingus says. “That was a huge takeaway.”
He gained a plethora of knowledge, even visiting a call center on one of the program days. The relationships he built were key.
“It helped strengthen me,” Dingus says. “I got to know Joselyn and she has become an amazing mentor. Culture wise, Central Bank is all about helping employees, giving back to community, personal and career growth. Central Connect is a testament to how much they value employees and community.”
While it was launched to develop leaders within the company, Central Connect is now also used as a recruiting tool. “When you can demonstrate to employees that career path and development are a focus for us, it demonstrates we care about employees and are invested in you,” Baldner says.
PHOTOS COURTESY CENTRAL BANK OF THE OZARKS, BY BRANDON ALMS
[CULTURE CLUB]
The Central Bank of the Ozarks team has created a culture focused on investing in one another to retain and promote employees.
BIZ417.COM March/April 2024 31
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Flying High
After decades in the fence industry, Tony Grigg was contemplating change. Little did he know that past teasing remarks from a relative would lead him to his new chapter and biggest success yet: as the owner of Ozark Flag Distributors.
BY JENNIFER JOHNMEYER
In 1994, Tony Grigg began a new career in a new city, moving to Springfield to work as an installer with a local fence company.
In Grigg’s 32 years in the fence industry, he worked his way up through a series of promotions before becoming the general manager of his last company. As the years passed, he also took a little teasing along the way from the then-owner of Ozark Flag Distributors, James Pretti.
“I was related by marriage to the former, and second, owner of the company, James Pretti,” Grigg says. “He would often joke with me about how I needed to buy his company so that he could retire.”
Pretti passed away in 2014 after a long illness, and in 2016, Grigg’s time on the fence of indecision came to an end. Ready for a career change, he made an offer to purchase the company from Pretti’s widow.
“The rest is history, so to speak,” Grigg says. “I am the third owner of Ozark Flag Distributors, which has been in business for 74 years now.”
Ozark Flag Distributors sells a variety of flags, including United States, state and territory, international, military and civilian service, religious, and historical flags. Flag accessories and parts are also available.
SERVPRO® of Springfield/Greene Co. Independently owned and operated 417-865-7711 765 N Miller Ave, Springfield, MO 65802 PHOTO BY BRANDON ALMS
ROOTED HERE]
BIZ417.COM March/April 2024 32
Grigg is quick to attribute location as one of his keys to success. “Being located less than 500 feet from one of Springfield’s busiest intersections (Battlefield and Campbell) is huge,” he says. “As they say, location is everything. We have excellent visibility and ease of access for our customers, which is definitely a winning combination.” He cites several additional factors that have contributed to growth in his tenure running the company.
“One of the biggest factors has been bringing my background in commercial construction to the company,” he says. “When I took the helm, the company was not doing much in the way of commercial bidding. I immediately reached out to all of my contacts I had made throughout my previous career and set on a path of actively bidding new commercial construction, and now we do dozens of commercial projects annually. Most people do not know that flagpoles and installation are listed in the construction code’s Division 10 - Specialties.”
Grigg points out a second driving factor in growth: expansion. “We have expanded our service area to all of Missouri, as well as into northern Arkansas, eastern Kansas and Oklahoma,” he says. “We also recently completed two projects in western Illinois.”
Of all the reasons that factored into the growth and success Grigg has seen in his tenure, there is one he identifies as having provided Ozark Flag Distributors’ big break. “When I first took over the company, I recognized the great opportunities that are right here locally and began working to establish relationships with many of our locally owned national brands,” Grigg says.
He has gone on to create partnerships with locally based companies including Bass Pro Shops and their related brands, Andy’s Frozen Custard, and Loren Cook company. “After much hard work, we have been able to partner with these companies and others and become a supplier of goods and services to them,” Grigg says. “That has translated into a significant rise in the company’s annual revenue.”
While he declined to provide specifics on company financial, Grigg does offer his measures of success.
“I will say that when I purchased the company eight years ago, the annual revenue was under $600,000,” Grigg says. “Today our annual revenues are well in excess of $1 million, and growth has been on the positive side for seven straight years. I would say that I measure our success in the positive feedback and reviews of our customers and clients, and the amount of repeat business. If the people we serve are happy, then that’s a great indicator we’re succeeding.”
PHOTO BY BRANDON ALMS
BIZ417.COM March/April 2024 33
Ozark Flag Distributors carries all flags, small and large, including Religious, Historical, State and International flags.
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PASSING THE TORCH
For decades, Pam Babcock nurtured and grew Garbo’s Pizzeria, hoping to someday nd the person who would carry it forward and love it the way she did. Last year, her daughter Laine Scholz answered that call.
BY JENNIFER JOHNMEYER
When Pam Babcock launched 417-land favorite Garbo’s Pizzeria in 1990, she met success almost immediately. In fact, she was soon able to open a second location, expanding from the original building on Scenic to Glenstone before learning in 1994 of a new area being developed: Chesterfield Village.
“We put all our eggs in one basket and closed the other two locations,” Babcock says. “We had the first outside dining in Springfield in Chesterfield, upstairs on the balcony. We added liquor, so we had a full bar. We also had music in those days. It was wonderful.”
Those hours took a toll, however, particularly on quality time with her daughter, Laine Scholz.
“When you’re in this business, it’s very challenging,” Babcock says. “Especially being a woman, and a mom. But Laine had a little cubby under the front desk. She’d come out and ask if she could help, and I would put her to work cutting mushrooms. She’d cut three and head back to her cubby.”
When she got older, Scholz worked for Garbo’s Pizzeria in a more official capacity by waiting tables, a job she kept through college before leaving home and relocating first to St. Louis, then Columbia, Missouri.
Back in Springfield, Babcock spent six years exploring additional expansions (with locations on National and Southern Hills) before deciding once more to put all of her eggs in the Chesterfield Village basket.
By that point, Scholz and her husband had started their own family. In 2010, Scholz decided she was interested in returning to the family business.
“We had been open over 20 years at that point, and were a little old school,” she says. “We needed some structure, so I worked on that. I helped turn some things around that needed work.”
“And then she left again,” Babcock says.
“I was a little hesitant to totally commit myself to this,” Scholz says. “I was pregnant with my third child, and thought, is this really for me?”
BUILD A STRONG FOUNDATION.
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PHOTO BY TESSA COOPER
[NEXT GEN]
BIZ417.COM March/April 2024 34
“I was a little hesitant to totally commit myself to this. I was pregnant with my third child, and thought, is this really for me?”
—Laine Scholz
Scholz elected to become a silent partner, moving on to the nonprofit sector. Babcock had begun to slow down at this point, but was hesitant to retire.
“It was so great when she came back again and said, ‘I want to do this. I want to be part of the legacy,’” Babcock says.
After some time away, Scholz did become a part of that legacy. In 2023, she returned to Garbo’s for good. Last December, the transition was completed, with Scholz taking ownership of the business (though Babcock teases that she’s still her daughter’s landlord).
When speaking about changes she is implementing in her tenure, Scholz is quick to point out that there are many things that already work at Garbo’s, so there isn’t much she would add. Three things that she is focusing on are menu expansion, increased marketing and community partnerships.
Her grandmother taught her to bake at a young age, so Scholz decided to bake one of her cakes to see if anyone would buy it. The idea was met with such enthusiasm that she has continued to offer not only her specialty layer cakes, but also cheesecake and tiramisu. (Babcock boasts that her daughter even makes her own ladyfingers.)
Garbo’s is also developing limited menu and specialty pizza options, as well as a mocktail menu. “We’re really a family business, and it’s fun for kids to have their own fancy drink,” Scholz says.
Scholz’s focus on local partnerships has led to having both Spring Branch Kombucha and local brewery selections in-house.
Garbo’s also offers frozen pizzas to take home, as well as its famous bottled dressing. The bottles are recycled, and Babcock and Scholz emphasize that while sustainability is hard in the restaurant business, it’s important to them.
Babcock says her time has been a beautiful journey, but she’s ready for her next chapter. “I know she’s identical to me in the business world, and I know she will pick up and run with what I have started,” she says. “I have no ifs, ands or buts about whether or not she will be successful. She will.”
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PHOTOS
TESSA COOPER, COURTESY GARBO’S
Over their years as owners of Garbo’s Pizzeria it has seen some changes, but their perfect location in Chesterfield has remained the same.
BIZ417.COM March/April 2024 35
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The Unlikely Executive
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FUTURE FORECASTING
MODERATOR: TIM ROSENBURY
City of Springfield Director of Quality of Place Initiatives
GARY GIBSON
City Utilities President/CEO
What Dare to Dream Panel: IT’S TIME TO LEVEL UP OUR REGIONAL ASSETS
The Race to the Start
KATE FRANCIS
Springfield Art Museum Museum Affairs Officer
DAN REITER
Springfield Cardinals VP/General Manager
JAMES STAPLETON COFOUNDER, CODEFI
DAMI ODUNEWU
BIZ417.COM March/April 2024 39
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CEO/CO-FOUNDER PURPOSE CONNECT Hidden Gems it would take to be the start-up capital of the Midwest. Unlocking a global workforce in 417-land.
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Q&A with our Person of the Year.
RICHARD OLLIS CEO Ollis/Akers/Arney
TOM DOUGLAS CEO JMARK
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Why he has love for Springfield.
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SPRINGFIELD PUBLIC SCHOOLS SUPERINTENDENT Open Book
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Women who mean business Women Who Mean Business
THIS YEAR’S HONOREES WERE SELECTED FROM READER NOMINATIONS. WE’RE INSPIRED BY THEIR CONFIDENT LEADERSHIP, OPTIMISTIC RESILIENCE AND ABILITY TO EMPOWER THE PEOPLE AROUND THEM.
WRITTEN BY JORDAN BLOMQUIST
PHOTOGRAPHED BY BRANDON ALMS
CLASS OF 2024
BIZ417.COM March/April 2024 43
BIZ417.COM March/April 2024 44
Dr. Grenita Lathan
SUPERINTENDENT OF SPRINGFIELD PUBLIC SCHOOLS
Many days, it feels like Dr. Grenita Lathan is carrying the entire world on her shoulders. While she’s not exactly carrying the world, she is carrying the entire Springfield Public School District—the largest school district in Missouri. Even so, as the Superintendent, Dr. Lathan strives to bring composure, grace and strong leadership to every interaction. “She is smart and has the focus to drive success in herself and others but is able to do so in a collaborative and non-threatening way,” Mary Schrag says in her nomination.
Dr. Lathan is in her third year as superintendent, but she has been in education for more than 30 years. In Springfield, she serves 23,500 students and over 3,500 staff members.
Since Dr. Lathan took over the superintendent role in 2021, the community passed Proposition S, a project focused on safer students and stronger schools, with over 77% approval from voters. Dr. Lathan also rolled out SPS University—an initiative to engage parents and the community through events—and launched Let’s Talk!, which gives family and community members the opportunity to interact with Dr. Lathan face-to-face or by submitting questions online. “We work hard at communicating and trying to reach out to everyone in Springfield,” Dr. Lathan says. “It’s my goal to... share our story and share the great things that are happening in Springfield Public Schools.”
While some consider Dr. Lathan’s career rather taxing, she navigates it with confidence and poise, which she attributes to prayer. “A lot of prayer, a lot of support from trusted colleagues that offer the encouragement that’s needed, but also great advice,” she says. Prioritizing the specific needs of children, parents and staff can be challenging, but Dr. Lathan falls back on her spiritual beliefs and trusts that she is in the right place. “I’m reminded of who I am and what I need to do and that I’ve been called to serve children,” she says. “I know right now, at this point in time, it’s the right work.”
When she’s not working hard to communicate with the community and leading the Springfield Public School District, her favorite thing to do is curl up with a good book (maybe two), particularly a murder mystery. Her love for books ties into why she loves her job so much: “Children learning to read for the first time,” says. “Being able to know that some children’s lives will truly be changed as a result of receiving a quality education. ”
I’m
reminded of WHO I AM AND WHAT I NEED TO DO AND THAT I’VE BEEN CALLED TO SERVE CHILDREN,” SHE SAYS. “I KNOW RIGHT NOW, AT THIS POINT IN TIME, IT’S THE RIGHT WORK.”
People say it’s lonely at the top, a sentiment that resonates with Dr. Lathan, but she considers herself fortunate to be in a position where she can make a positive impact. “I’m mindful that somebody else could have this job or have this blessing to be able to interact with so many people,” Lathan says. “I try to be mindful of that even when I get down, and just be thankful that I can have so many other things going on.”
FAVORITE PODCAST
No BS with Jim Farrell
FAVORITE BOOK
Anything by the late Mary Higgins Clark
FIRST JOB
I worked the salad bar at Western Steer Steakhouse
#1 THING ON YOUR BUCKET LIST A 14-day cruise
WHO ARE YOUR ROLE MODELS?
My mom and my late grandmother
BIZ417.COM January/February 2023 45
March/April
Krystal Simon
CEO OF CARE TO LEARN
Krystal Simon starts every day with gratitude and coffee—two things that make the world go ’round. “Where you focus your thoughts, that becomes your reality,” Simon says. “And just having a heart of gratitude is a game changer.” As the CEO of Care to Learn, she works to navigate each day with mindfulness and appreciation.
Prior to Care to Learn, Simon worked at the Great Game of Business as an intern in college and then fulltime for six years following college. After a season of staying home to raise her three children, Simon started working in development for Camp Barnabas and later became their chief operating officer. In an effort to be home more with her family and have a better work-life balance, Simon transitioned to Care to Learn two and a half years ago.
If someone wrote a book about Simon, she says it would be titled Passionate Calling to Serve Others—proven through the remarkable success at Care to Learn since Simon stepped into the CEO role. “She has accomplished incredible things in her career,” Joselyn Baldner notes in her nomination. The organization went from a $1.1 million nonprofit to a $4.8 million nonprofit in two years. In 2023, Care to Learn announced that they had hit their 3 million milestone—the nonprofit has helped meet the basic needs (health, hunger and hygiene) of students more than 3 million times. Simon credits the success of the organization to their incredible team, sharing the mission and impact of Care to Learn and the support and generosity of donors and community partners.
Simon’s vision with Care to Learn is to continue to provide support and resources to those serving children— teachers, school counselors, nurses, social workers—and meet the basic needs of children so they can succeed in school. “Long term, I see us not just being in the state
of Missouri,” she says. “I think this is just the tip of the iceberg.” Right now, Care to Learn serves 45 school districts, but Simon sees them partnering with over 50 school districts and hitting the 5 million milestone “really quickly, just based off of our growth and projection,” she says.
There’s a quote,
‘PEOPLE WON’T REMEMBER WHAT YOU SAID, THEY’LL REMEMBER HOW YOU MAKE THEM FEEL.’
EVERYTHING THAT WE DO AT CARE TO LEARN AND ANY INTERACTION PEOPLE HAVE WITH ME—I DON’T WANT TO BE THAT DEBBIE DOWNER— I WANT THEM TO SEE THE JOY.”
One of the most important aspects to focus on as a business leader, Simon says, is the relationships you build throughout your career. “There’s a quote, ‘People won’t remember what you said, they’ll remember how you make them feel,’” she says. “Everything that we do at Care to Learn and any interaction people have with me—I don’t want to be that Debbie Downer—I want them to see the joy.”
FAVORITE PODCAST
Dolly Parton’s America
FAVORITE BOOK
The Compound Effect by Darren Hardy, Atomic Habits by James Clear and In a Pit with a Lion on a Snowy Day by Mark Batterson
FIRST JOB
An employee at Summer Breeze Tanning
#1 THING ON YOUR BUCKET LIST
Family trip to Europe
WHO ARE YOUR ROLE MODELS?
Debra Shantz
Hart and Donna Coppock, Jack Stack, Peter Herschend and Jim Anderson
BIZ417.COM March/April 2024 46
BIZ417.COM March/April 2024 47
BIZ417.COM March/April 2024 48
Laura Gates
PRESIDENT OF TRANSLAND
In her daily life, Laura Gates doesn’t combat fear and doubt—she embraces it. As the president of TransLand, a local over-the-road trucking company, Gates uses the challenges she faces in the industry to her benefit. “If I can convince myself that I’ve taken all the necessary steps to succeed, I’m probably doing everything that needs to be done,” she says.
Gates’ career at TransLand started in the accounting department 25 years ago. She created the Human Resources department less than a year after she started and worked in both roles simultaneously. Before becoming president of the company two years ago, she worked as vice president, overseeing the Human Resources, Marketing and Communications, Recruiting and Safety departments. “Laura has made a name for herself because she is a strong, quiet leader who knows the industry,” Mary Walker says in her nomination.
Gates has gained extensive business knowledge through her journey at TransLand, leading to many successes for the company. Under her leadership, TransLand has grown in driver count by 24%, opened a brand new facility in St. Louis and been recognized as one of the best fleets to drive for by Carrier’s Edge and the Truckload Carriers Association for two consecutive years. “Which was a goal of ours for many years, and finally being able to achieve that—that’s pretty awesome,” Gates says.
Working in a male-dominated industry, Gates recognizes the pivotal role she has as a female leader. “It is my job to make it better for whoever comes after me, and I take that seriously,” she says. “Anything’s possible. Just don’t be limited by what society says are your limitations.”
TransLand is home to 200 professional drivers and 50 office support staff. Looking forward, Gates and the team have growth in mind. “We want to grow our presence in the Springfield area, and we want to grow our footprint in the St. Louis region,” Gates says. As a big proponent
of giving back to the community, Gates also aims to grow TransLand’s charitable footprint in a variety of ways. For every mile a driver drives, TransLand donates five cents to charities like Care to Learn and a variety of organizations for veterans.
It is my job TO MAKE IT BETTER FOR WHOEVER COMES AFTER ME, AND I TAKE THAT SERIOUSLY. ANYTHING’S POSSIBLE. JUST DON’T BE LIMITED BY WHAT SOCIETY SAYS ARE YOUR LIMITATIONS.”
No matter what, Gates begins every day with gratitude. In the ever-changing landscape of the business world, there are many challenges—especially when it comes to the economy and transportation—making it essential to recognize the good in each day. On top of that, Gates says it is important to adjoin herself with sincere people who help her see clearly. “Surrounding myself with people who know how to tell me when I’m wrong has been instrumental in the success of myself and the company,” she says.
FAVORITE PODCAST
WorkLife with Adam Grant
FAVORITE BOOK
The Ideal
Team Player by Patrick Lencioni
FIRST JOB
Working the drive-thru at McDonald’s
#1 THING ON YOUR BUCKET LIST
See the Northern Lights
WHO IS YOUR ROLE MODEL? Wonder Woman
BIZ417.COM March/April 2024 49
Nancy Bogart
FOUNDER AND CEO OF JORDAN ESSENTIALS
Nancy Bogart’s wellness empire all started with a lotion bar. Bogart began making solid bars of lotion and selling them at craft fairs on the weekends 24 years ago. After making $7,000 from her product in just three Saturdays, she knew she had something special. “My husband said, ‘We have something here, we should do something,’” she says. Her husband, Ron, proposed creating the business under a direct sales model—and that’s what they did. At the time, Bogart’s business was called Country Bunny Bath and Body. They were seeing immense success in the Midwest but were ready and excited to expand. In 2007, Bogart changed the name to Jordan Essentials—an ode to the Jordan River.
One of Bogart’s biggest successes as a businesswoman, she says, is that all four of her children work for her. Jordan Essentials also hires individuals with disabilities, Bogart’s daughter, Annya, being one of them. “The fact that we have an adaptive workplace is a huge success for me,” she says. Bogart calls leadership in an adaptive workplace a privilege, emphasizing the importance of patience and partnership. “I really feel like we are the winners as employers,” she says. “I literally think this joy and happy culture shows up in every bottle.” Bogart discovered first-hand how hard it is for people with disabilities to get job offers. In her experience, hiring people with diverse skill sets has brought longevity, positive energy and hard workers. “I think if we can make our world more adaptive, then we can find some great strengths in everybody,” she says.
Through the ebbs and flows, Jordan Essentials has broken through barriers and used every challenge to its advantage. During the COVID-19 pandemic, Jordan Essentials had an increase in sales because of its soaps, cleaning products and hand sanitizer. “Our company has exploded in the last three years, just gone well past my wildest dreams,” Bogart says. “And we helped people when they couldn’t go to work. They could still sell our products.” Jordan Essentials increased sales by 23%. Bogart says for a company that is more than 20 years old, “It’s an amazing thing!”
When it comes to Jordan Essentials’ products, Bogart is most proud of her magnesium products, especially since
the surging popularity of magnesium on social media. “It’s a beneficial mineral,” she says. “We’ve had it for 14 years, and then all of a sudden it got picked up on TikTok and it’s everywhere.”
The hashtag #magnesium has been viewed over 1.5 billion times on TikTok alone. Jordan Essentials offers a range of magnesiuminfused products, including sprays, lotion, oils, makeup and more, and they manufacture almost all their products in 417-land.
FAVORITE PODCAST
Permission to
Lead with Cindy Monroe
FAVORITE BOOK
Leading Ladies by Amber WeigandBuckley and Lisa Burris Burns
YOUR
There is no point IN FOCUSING ON
WEAKNESS. LEAN INTO
YOUR
STRENGTHS AND BE
THAT
PERSON.”
Bogart is not a strict person. “I’m a very kinesthetic feeling type of person, which makes for a very nontraditional CEO,” she laughs. Her leadership style is empowering—she trusts her employees to do their jobs to the best of their ability, and she’s there to support them. “Her enthusiasm is palpable, acting as a beacon of motivation for everyone around her,” Ron says in his nomination.
Bogart never plans meetings in the afternoon, because she uses that time to be creative. “There is no point in focusing on your weakness,” she says. “Lean into your strengths and be that person.”
FIRST JOB I was a topnotch swirl-top ice cream cone maker at Dairy Queen
#1 THING ON YOUR BUCKET LIST
Biking all 50 states with my husband, Ron, in our 50s
WHO IS YOUR ROLE MODEL? My husband
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Sarah Adams Orr
OWNER OF ADAMS FUNERAL HOME
Sarah Adams Orr spent a lot of time at the chapel growing up. Whether it was carrying flowers, warmly greeting guests or passing out folders at visitations, Adams Orr was a light during hard times for grieving families. “Most people think of funerals as sad, but growing up around them, I never thought of them as sad,” she says. “People like to call them celebrations of life sometimes, because that’s what they are.”
As the third-generation owner of Adams Funeral Home, with locations in Ozark and Nixa, Adams Orr carries on the legacy. Her grandfather established the business in 1962, and her parents took it over while she was in college. Now, she runs the business with her brother, directing funerals and ensuring families have meaningful services. Growing into a leadership position taught her the vital role of communication. “Also trying to have that balance between getting work done and having some fun at the same time,” she says. “It’s really important to show appreciation for people when we work together and just be grateful, because I certainly couldn’t do this alone.”
While she pours her heart into her business and family, Adams Orr is also heavily involved in the community. “Sarah has given herself and time freely to support all of 417-land,” Ashley Fick says in her nomination. She is President of the Ozark School Board, a member of the Springfield Ballet Board, a founder and former board member of the Finley River Community Foundation, a member of the Ozark Chamber of Commerce and more. Adams Orr and her team are also members of the National Funeral Directors Association and the Missouri Funeral Directors Association, allowing them to attend conferences and discuss new products, such as tribute software, biodegradable caskets and supplies for their crematory.
No stranger to the complexities of grief, Adams Orr often looks to her mother for advice when it comes to business and everyday life.
After losing her first husband, Adams Orr gained a new perspective on life. “Look on the positive side of things. It’ll be okay no matter what happens,” she recalls her mother telling her. “Always find the silver lining and just be in the moment and try to enjoy life.”
Look on the positive
SIDE OF THINGS. IT’LL BE OKAY NO MATTER WHAT HAPPENS. ALWAYS FIND THE SILVER LINING AND JUST BE IN THE MOMENT AND TRY TO ENJOY LIFE.”
Outside of the family business, Adams Orr spends her time doing things that make her, and those around her, smile. Whether that is traveling, going to Disney World, watching her two daughters dance or simply having dinner with her husband, she is consistently seeking joy. In an industry often flooded with stress, Adams Orr aims to lead with composure. “I try to be calm and listen, and try to make people laugh, too,” Adams Orr says.
“I know that sounds odd, but when we’re making arrangements, I try to find something to make them laugh. There’s always something to give hope.”
FAVORITE PODCAST
The Disney Dish with Jim Hill
FAVORITE BOOK
Anything written by Rick Steves
FIRST JOB
I was a sales associate at Famous-Barr
#1 THING ON YOUR BUCKET LIST
Travel to Italy
WHO IS YOUR ROLE MODEL?
Sandra Day O’Connor
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Customized for Collaboration 2
With their move to the Galloway neighborhood, brand design studio Fried Design Company created the ideal space for cultivating o ce culture and bringing their own brand to life.
WRITTEN BY JO JOLLIFF
PHOTOGRAPHED BY PUNCHBOWL STUDIOS
1Located at the entrance of the workspace, the employee hangout room includes a game console, basketball hoop and lots of extra space. “Our space is built to be super collaborative because it’s important for us all to be able to gather, talk about ideas and opportunities and take breaks,” Founder Josh Sullivan says.
Along with the increased capacity for collaboration in the space, Sullivan says one of the biggest improvements they’ve seen has been a result of the location. Being in the Galloway neighborhood, right along the Galloway Creek Greenway trail, allows the team to easily take the of ce dog for walks and gather for team lunches at nearby restaurants like Galloway Grill and Niji. Beyond being bene cial for employees, Sullivan has also seen it help grow their local business. “From a visibility standpoint, it’s been really cool,” he says. “We’ve had several big, local clients who found us because they were on the trail and saw the sign.”
3
The goal for the conference room and extra space is for hosting workshops, teaching classes and holding small events for their clients as the company continues to grow. Regardless of how much growth the company may see in revenue, Sullivan says their goal is to maintain their size. “We’ve made a conscious decision to not grow the size of the company,” he says. “We will always be trying to scale up in clients and not in footprint, I never see us going past 10 employees.”
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One of the goals of the remodel was to give each team member a workspace that is best suited to their work while also representing their personality. “Everyone’s space is customized for them,” Sullivan says. “People bring in all kinds of weird stuff and hang it up on the walls wherever they see t so it looks like everyone’s brains kind of collectively exploded on the walls inside the of ce.”
5
As a team of designers it only makes sense that Fried Design Company would be covered in artwork. Sullivan says the majority of the work adorning their walls is from friends, local artists and their own work. Surprisingly, their art collection also includes work from their competitors. “We’ve gotten really, really close with our competitors, they’re our friends at the same time,” he says. “We all hang out together and go on vacations with people who we bid against every day. So we have a lot of their art on our walls and I’m sure they have a lot of our art on theirs.”
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What Sullivan refers to as their “analog station” features everything from screen printing to at stock printing and space for watercolor, drawing and other artwork. “It’s a nice place for the team to escape from the computer and make art with their hands and maybe do something a little more different and unique,” Sullivan says. This area also includes a high end photography studio for their client’s work.
5 6
WO M EN
ADVERTISEMENT BIZ417.COM March/April 2024 59
COUNTER NEGATIVE
Darla Stringer
Darla Stringer, the owner of CounterNegative Full Body Recovery & Wellness, is a passionate leader advocating for a holistic approach to health. CounterNegative is a cutting-edge biohacking center dedicated to revitalizing well-being and managing pain through various healing solutions. Their mission is to promote vitality, recovery and overall well-being by offering advanced techniques for full-body recovery.
At the heart of their offerings are advanced techniques like full body cryotherapy, red light, compression, oxygen, cocoon pod, infrared sauna, massage and dry float therapies. The center also provides cryo facials, body contouring and a full line of esthetic services.
Stringer and the CounterNegative team prioritize exceptional customer service, delivering a results-
driven alternative healing approach that establishes CounterNegative as a premier wellness center. The center stands out for its comprehensive biohacking recovery and wellness programs, building connections within the community and collaborating with health and wellness leaders.
CounterNegative is renowned for its membership program, offering discounted monthly access and personalized recovery through tiered programs. The center also provides access to state-of-the-art machines typically found only in larger cities. With a knowledgeable staff incorporating personal healing experiences, CounterNegative serves as a guiding light for true healing, affordability and empowerment in 417-land.
417-420-9223 / 3800 S. FREMONT AVE., SPRINGFIELD / COUNTERNEGATIVE.COM ADVERTISEMENT
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PHOTO BY JOSH KINGHAM
PHOTO BY STARBOARD & PORT
ERICA LEA DESIGN STUDIOS
Erica Lea Hendrix
In the world of home design, Erica Lea Design Studios (ELDS) believe a well-designed home is more than just a space—it’s a lasting legacy for families and the communities they reside in. At ELDS, they go beyond designing houses; they create havens that reflect the unique essence of the people who live in them, fostering family wellness for generations.
ELDS stands out with their customer-focused, white-glove approach, led by founder Erica Lea Hendrix. Each project is a tailored masterpiece, designed to resonate with the individuals who call it home.
Their commitment extends beyond home interiors.
Working alongside a team of insightful female leaders, ELDS actively engages in pro bono projects with organizations like Habitat for Humanity, Springfield HBA Board of Directors and St. Jude Children’s Research Hospital. They’re dedicated to making a positive impact, both inside their homes and out in the community.
Whether crafting homes or contributing to community projects, the ELDS team strives to “enhance and elevate” the lives of those in 417-land. Join us on a journey where thoughtful design not only transforms spaces but leaves a lasting imprint on the lives of the people we serve.
417-731-4086 / 380 E. STATE HIGHWAY CC, SUITE D 105, NIXA / ERICALEADESIGNSTUDIOS.COM
ADVERTISEMENT BIZ417.COM March/April 2024 61
FORVIS
FORVIS is a professional services firm providing assurance, tax and advisory services. They are committed to delivering an Unmatched Client Experience™ and are proud to be ranked among the top 10 public accounting firms in the country. With over 6,000 dedicated professionals serving clients nationwide and globally, their forward vision drives them to excel in every aspect.
At FORVIS, they value diversity and inclusion, and their commitment is reflected through nine Inclusion Networks. These networks enhance the employee experience and contribute to the communities they serve. Among them, Women Forward stands out, fostering a culture of inclusion, equity and belonging. This network is dedicated to recruiting, retaining and advancing women while addressing the pertinent issues women face in the
workplace and society.
In Springfield, their commitment to gender diversity is evident with 17 female partners and managing directors. The Women Forward Inclusion Network plays a pivotal role in nurturing this inclusive environment.
FORVIS measures success not just by numbers but by the impact they create. Women Forward has initiated mentorship programs, leadership development initiatives and community outreach efforts, positively influencing the workplace and beyond.
Looking ahead FORVIS and Mazars, a leading international audit, tax and advisory firm, jointly will create a new, top 10 global network, effective June 1, 2024. The network will operate under a single brand worldwide, Forvis Mazars, and will further amplify their commitment to diversity and inclusion on a global scale.
417-865-8701 / 910 E. ST. LOUIS ST., SPRINGFIELD / FORVIS.COM ADVERTISEMENT
Front row: Julie Bilyeu, Rhonda Christopher, Erica Smith, Camille Lockhart, Juli Pascoe, Gretchen Cliburn
Back row: Krystal Creach, Amber Popek, Jean Nyberg, Shari Hoffman, Christy Yoakum, Rachel Elsberry, Kristen Wannenmacher Bright, Brandy Buckler
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PHOTO BY LEAH STIEFERMANN
MID-MISSOURI BANK
Mid-Missouri Bank is building the community bank of the future. Their vision encompasses solutions for both personal and business banking, anchored with an unwavering dedication to the best customer experiences. Although they were chartered in 1872, they still consider themselves to be just getting started as they continue to stay on the leading edge of security and technology while remaining the hometown bank of the Ozarks. They take pride in maintaining the best people, best facilities and best tech and security.
There are many female leaders throughout the company, including Ashley Wells, who will be the new Community President of the Mount Vernon Mid-Missouri Bank beginning April 1. Additional women officers in the
bank are Bank Manager Kim Leeper, Vice President Michelle Eck, Loan Assistant Michele Nelson and Personal Banker Anne Neely.
Beyond leadership, Mid-Missouri Bank boasts a team of women in various supporting roles, contributing to the collaborative and empowering culture within the organization. Their commitment to diversity is not just a statement but a tangible demonstration that encourages other women in the community to pursue leadership opportunities.
With 13 locations throughout 10 Southwest Missouri communities, plus the various online and mobile services, Mid-Missouri Bank is dedicated to meeting the financial needs of local families and businesses in the Ozarks. And they always will be.
417-466-2163 / 300 E. MT VERNON BLVD., MT VERNON / MIDMOBANK.COM ADVERTISEMENT
PHOTO BY MARK N PHOTOGRAPHY BIZ417.COM March/April 2024 63
Ashley Wells / Community President of Mount Vernon Mid-Missouri Bank
MUNNIK REAL ESTATE GROUP RE/MAX HOUSE OF BROKERS
Amber Munnik
Munnik Real Estate Group, a prominent player in the 417 real estate scene, stands out for its commitment to customer experience and its empowering principles, championed by founder Amber Munnik. Specializing in streamlining seamless transactions for both buyers and sellers, the company adds a touch of luxury to every interaction, making moving or selling in 417-land an unparalleled experience.
Amber Munnik is the unstoppable force behind the company. After raising three children as a stay-at-home mom, she reentered the workforce three years ago. Amber’s resilience was particularly evident in the face of tragedy, having lost her middle child in a car accident last year.
Despite the challenges, she remains an inspirational figure, emphasizing the importance of family amidst the daily grind. Munnik Real Estate Group distinguishes itself with a clientcentric approach. The company takes pride in demystifying the real estate journey, offering educational resources and personalized buyer and seller guides that meticulously break down the process. Their focus isn’t merely financial success. While being high producers in the area, their ultimate goal is finding families a home they love. Amber says her favorite thing is witnessing children’s excitement in a new home, emphasizing that clients are not just statistics but cherished individuals making big life decisions. Their clients are treated with care—like family.
417-616-1782 / 3745 S. FREMONT AVE. A, SPRINGFIELD / MUNNIKREALESTATEGROUP.COM ADVERTISEMENT
PHOTO BY SOCH MEDIA MANAGEMENT BIZ417.COM March/April 2024 64
OZARKS ELDER LAW
Ozarks Elder Law, led by Lori Rook, is more than just a law firm—it’s a testament to the vision of a woman determined to protect the aging population in Southwest Missouri.
Ozarks Elder Law is distinguished not only by its expertise in elder law but also by its compassionate approach. Lori Rook and her team, affectionately known as the “Ladies in White,” understand the complexities and sensitivities involved in planning for the future. They’re not just legal specialists—they’re allies in securing a legacy that reflects their clients’ values. With a commitment to demystifying the legal process, they break down intricate matters into easy-
to-understand terms, ensuring that their clients are wellinformed every step of the way.
As people age, contemplating their legacy and the wellbeing of their loved ones becomes inevitable. Recognizing this need, Lori Rook has made it her mission to ensure Ozarks Elder Law, a firm dedicated to assisting families with estate planning, Medicaid, probate and nursing home planning, is accessible with nine offices conveniently located in Bolivar, Branson, Joplin, Lebanon, Marshfield, Nixa, Ozark, Republic and Springfield. They offer a free consultation to ensure everyone has the opportunity to receive guidance and peace of mind, ensuring that wishes are seamlessly executed.
417-868-8200 / 2832 S. INGRAM MILL ROAD #100, SPRINGFIELD / OZARKSELDERLAW.COM ADVERTISEMENT
Back row: Mel Myears, Lisa Dewoody-Clark, Katherine Douglas-Johnson
BY
Front row: Tessa O’Donnell, Elyse Hartley, Lori Rook, Vera Moritz
PHOTO
FRANK & MAVEN
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*The choice of a lawyer is an important decision and should not be based solely upon advertisements
SIMMONS BANK
For more than a century, Simmons Bank has grown from a small community bank to a premier Mid-South bank spanning six states. Simmons Bank offers a full suite of financial products and services designed to meet the needs of individual consumers and business customers. In 2023, Forbes recognized Simmons Bank for the fourth consecutive year, listing it among the “World’s Best Banks,” and also acknowledged its inclusion in “America’s Best-in-State Employers” in Missouri.
The team in Southwest Missouri understands strong customer relationships are built on trust, open and
frequent communication and a genuine passion for helping others succeed. With attention to service and detail, paired with a caring team focused on delivering an excellent customer experience, Simmons Bank is proud to provide innovative and quality financial products and services to their customers in 417-land.
The success of Simmons Bank in Southwest Missouri would not be possible without the group of women associates who prioritize their customers each day. There are 13 branches in the area to best serve residents, including Branson, Crane, El Dorado Springs, Joplin, Lockwood, Nixa, Ozark, Reeds Spring, Springfield and Stockton.
417-875-5267 / 4625 S. NATIONAL AVE., SPRINGFIELD / SIMMONSBANK.COM / MEMBER FDIC ADVERTISEMENT
Casey Blacksher, Assistant Vice President Community Banker / Darya Kent, Vice President Treasury Management Officer / Stephanie Matthews, Vice President Business Development Officer / Krista Walker, Vice President Market Retail Manager / Sheila Falls, Mortgage Loan Officer
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PHOTO BY JOSH KINGHAM
PHOTO BY JOSH KINGHAM
SOUTHERN BANK
Southern Bank’s Small Business Administration (SBA) Division is a vital resource for entrepreneurs and the economy, providing expert guidance and support throughout the lending process. With 137 years of service to the small business community, Southern Bank offers quick decisions with local approvals, competitive terms and personalized solutions to empower small businesses. Female leaders, including VP, SBA Division Manger Amber Mase and her SBA team, drive the bank’s success. In 2022, Mase spearheaded the establishment of a new SBA department, recognizing the importance of building a strong team across multiple
locations. Her leadership philosophy emphasizes the significance of assembling the right people in the right roles to foster growth and collaboration. Even spanning Springfield, Kansas City, St. Louis and Poplar Bluff, Mase led the SBA division to success, ranking #38 out of #158 SBA lending banks in Missouri for the 2023 fiscal year. This achievement reflects the dedication and hard work of Mase and the entire SBA team. In addition to her strategic leadership in establishing the new SBA department, Mase actively fosters a culture of innovation and continuous improvement, driving the division’s ongoing success.
417-883-0050 / 4803 S. NATIONAL AVE., SPRINGFIELD / BANKWITHSOUTHERN.COM
Lora Keim, Jerrica Fleming, Amber Mase, Kelly Lee, Jean Williams, Jamie Kehoe
ADVERTISEMENT BIZ417.COM March/April 2024 67
ARVEST BANK
Jami Dressler, Summer Massey, Liliana Lopez Garcia, Penny Lacy
Arvest operates across four states, but the bank stays true to its core values by maintaining local leadership in each market. Arvest empowers these local leaders to meet the needs of their customers and make an impact in their communities.
Springfield’s team is made up of women who embody the bank’s mission— “People helping people find financial solutions for life.” Equipped with years of experience and the tools of a full service bank, this team provides solutions for customers, including loans, deposit services, investments, succession strategies and treasury and cash flow management.
Whether it’s planning fundraisers for bank-led initiatives like Million Meals, helping educate future leaders in our schools, feeding families of medically fragile children, packing food at the local pantry or serving on nonprofit boards, these Arvest associates demonstrate through their actions what it means to be committed to the community.
Serving customers and community, Arvest’s powerful associates make a lasting impact on 417-land.
417-885-7240 / ARVEST.COM
BLUCURRENT CREDIT UNION
Courtney Pruente, deAnna Downs, Hannah McCaig
BluCurrent has been dedicated to moving you forward right here in the Ozarks since 1929. Today, the financial institution proudly serves over 23,000 members and currently has over $320 million in assets. BluCurrent may be one of the largest credit unions in southwest Missouri, but the team still excels at providing personalized, convenient service to every member.
BluCurrent’s growth and success would not be possible without the female leaders that proudly represent the mortgage department: deAnna Downs, SVP of Mortgage Lending, Hannah McCaig, Director of Mortgage Lending, and Courtney Pruente, Mortgage Support Manager. Under deAnna’s direction, the mortgage team assisted 458 families in purchasing or refinancing their homes in 2022.
Equal Housing Lender. NMLS #459303. Member NCUA.
417-887-1983 / 1770 W. SUNSET ST. SPRINGFIELD / BLUCURRENT.ORG
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PHOTOS BY LEAH STIEFERMANN
BROOKLINE DOORWORKS
Christine Howell
Christine Howell, owner of Brookline Doorworks, is opening doors in a predominantly male industry. Her goal is to teach young girls, like her daughter, that you can run any business you put your mind to.
If you have a garage door, she is here to serve you! Brookline Doorworks has a fantastic showroom where you can see many different door options and even configure a custom door for your home. Most people use their garage door more than their front door, so they strive to get to every service call the same day or the next day—that is service you can rely on.
417-883-3667 / BROOKLINEDOORWORKS.COM
308 W. LAKEWOOD ST., SPRINGFIELD
MAXON FINE JEWELRY
Jessica Harmison-Olson
Much like the clients they serve, Maxon Fine Jewelry is celebrating a milestone of its own this year! Owners Jessica Harmison-Olson and Ryan Olson are proud to mark one year of leading the Maxon Fine Jewelry team. In addition to the strong leadership Jessica demonstrates in her business, she also generously supports the Springfield community, serving in leadership roles with the Springfield Area Chamber of Commerce, Rotary Club of Springfield Sunrise, Care to Learn and others. With a history of excellence, commitment to community and as the only Official Rolex Jeweler in Southern Missouri, Jessica is proud to honor Maxon’s legacy and lead the way to a dazzling future.
417-887-1800 / MAXONFINEJEWELRY.COM
2850 E. BATTLEFIELD ROAD, SPRINGFIELD
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PHOTOS BY JOSH KINGHAM, COURTESY MAXON FINE JEWELRY
BIZ417.COM March/April 2024 69
MERCY
Marie Moore / Chief Nursing Officer for Mercy Springfield Communities
As Chief Nursing Officer at Mercy Hospital Springfield, Marie Moore understands that health care is evolving, and leadership has never been more important. She’s seen first-hand as a bedside nurse how health care presents unique challenges, which is why she focuses on being a leader who brings a vision of what the future of health care can look like. Supporting 20 growth in patients served yearover-year while also improving nursing retention and recruitment by over 8 are just a few of the outcomes that have resulted from clear vision and leading an excellent team at Mercy. Marie combines her diverse leadership experiences with clinical knowledge to be a differentiator. “The female leader perspective is often needed,” she says. “Our experiences and points of view can bring a diverse perspective to the conversation, and that is critical to strong leadership.”
417-820-2000 / MERCY.NET
1235 E. CHEROKEE ST., SPRINGFIELD
MERCY
Dr. Sadaf Sohrab / Chair of Cardiovascular Service Line for southwest Missouri, Chief of Medical Specialties, and Physician Operational Leader Pulmonology
Dr. Sadaf Sohrab, a dedicated pulmonologist, serves not only as a busy medical professional but also as a passionate physician leader at Mercy. Mercy’s undeniable reliance on women in leadership stems from being founded by a resilient and visionary woman two centuries ago. Catherine McAuley started the Sisters of Mercy in 1831, and Sohrab is one of many women leaders who have followed in her footsteps. “I am committed to carrying forth Catherine’s legacy of leading our Cardiovascular service life with clarity and honesty,” Sohrab says. “This is a responsibility I take very seriously. My aim is to continue to work diligently, provide a clear vision for our physicians and lead them to better serve our community. I love what I do and hope to help deliver the absolute best cardiovascular and specialty care in the region.”
417-820-2000 / MERCY.NET
1235 E. CHEROKEE ST., SPRINGFIELD
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PHOTOS
BY JOSH KINGHAM
PHOTO BY LEAH STIEFERMANN, KATY ST. CLAIR
PERIMETER
BEHAVIORAL HOSPITAL
Alyssa Ingle / CEO
Perimeter, with a predominantly female-powered team, including CEO Alyssa Ingle, offers hope and transformation for children in acute crisis. Alyssa’s background bridges administrative and clinical aspects, ensuring quality mental health care. The hospital’s updated design includes spaces like a Gym, Game Room, and a library, fostering positive behavioral outcomes with settings that teach coping mechanisms with real-time feedback loops. Environments like their Sensory Room, provide controlled calm for emotional regulation during crises. Diverse therapeutic modalities and individualized care and discharge planning highlight their commitment to the well-being and transformation of children in crisis. Call 417-799-7474 24/7 for a free, confidential assessment.
417-799-7474 / PERIMETERHEALTHCARE.COM
2828 N. NATIONAL AVE., SPRINGFIELD
PROSPERITI PARTNERS
Viviana Writer / Partner, Principal, Developer and Investor
Whether serving as secretary for the National Association of Women in Construction, helping develop policies for the new Commercial Real Estate Board of Realtors, building a client’s portfolio, or leading over 15 current development projects, Viviana Writer is engrossed in real estate and development. Writer combines her life-long passion for serving the community with her career as a partner, principal, developer and investor at Prosperiti Partners and broker of Prosperiti Brokers.
Thanks to a childhood friend who pushed her to recognize her talents in a new way, she is helping people realize their dreams while creating the life she wants.
417-413-4687 / PROSPERITI.COM
1660 N. CAMPBELL AVE., SPRINGFIELD
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BIZ417.COM March/April 2024 71
QUALITY CLEAN
Brittany Marler, Cindy Gibson, Kaylie Alejandro, Deidre Morris
Locally owned and family-operated, Quality Clean offers quality service, with a drive to elevate small business and serve the community. Owner Cindy Gibson says, “Our business is here to grow and help others succeed. Small businesses are the core of the 417 area.”
Quality Clean values teamwork. Managers Brittany Marler and Kaylie Alejandro help their team strive to be the best by keeping customers happy and earning clients’ trust.
Quality Clean customizes their cleaning plans to the specific characteristics of each space to uniquely suit an office’s needs.
Celebrating over 20 years in 2024, Quality Clean provides the quality results your business deserves!
417-833-4250 / MYQUALITYCLEAN.COM
2305 E. OLIVE CT. A, SPRINGFIELD
SPRINGFIELD SYMPHONY ORCHESTRA
Back row: Jennifer Cotner-Jones, Audrey Yeo, Hallie Schulz, Amanda Bullock
Front row: Kaitlyn Pack , Tery O’Shell
Step into the harmonious world of the Springfield Symphony Orchestra, where talented women play key roles in creating unforgettable musical experiences. Behind the scenes, these accomplished individuals bring their passion and expertise to every note, shaping the cultural landscape of our community. At the helm of symphonic administration, these women bring a visionary approach to their roles, setting clear goals, the importance of teamwork, and collaboration in order to achieve organizational success. Their collective commitment elevates the symphony’s performances to new heights. Discover the stories of these remarkable women, each contributing a unique melody to the orchestra’s success. Celebrate the harmony of talent and dedication that resonates throughout the Springfield Symphony Orchestra, enriching lives with the timeless beauty of music.
417-864-6683 / SPRINGFIELDMOSYMPHONY.ORG
411 N. SHERMAN PKWY., SPRINGFIELD
ADVERTISEMENT BIZ417.COM March/April 2024 72
PHOTO BY JOSH KINGHAM, KATY ST. CLAIR
TRAILBLAZERS
Mary Kromrey, Cari Harrison, Alaina Grote, Sara Fields 417-501-4674
The cherished trails of the Ozarks find their driving forces in the remarkable women steering Ozark Greenways, Missouri Off-Road Cyclists (MORC), TrailSpring and Ozarks Transportation Organization (OTO). Their significant influence extends beyond the trails; they are deeply ingrained in activating local green spaces and fostering community connections. The extraordinary legacy crafted by these female leaders is rooted in a profound commitment to the Ozarks. Their pride resonates in creating a resilient future within our region, showcasing the impactful synergy of women at the forefront of trailblazing initiatives right here in the heart of the Ozarks.
TICKETS ON SALE APRIL 10
OZARKGREENWAYS.ORG
BY
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/
/ SPRINGFIELD PHOTO
JOSH KINGHAM
PRESENTED BY JULY 18 2024 2024 2024 2024 2024 BIZ417.COM March/April 2024 73
Michelle Billionis was one of the speakers at the 2023 Think Summit event. See p. 76 for information on this year’s event, and its excellent roster of speakers.
BY
STIEFERMANN
PHOTO
LEAH
EVERYWHERE YOU NEED TO BE SCENE 78 Springfield Area Chamber of Commerce Meeting 79 Springfield Creatives Meeting 80 Downtime CALENDAR 76 NETWORK BIZ417.COM March/April 2024 75
CONSISTENTLY RANKED IN THE TOP 1% OF
COMMERCIAL REAL ESTATE AGENTS.
NETWORK
7:30–8:30 a.m., Friday, March 1 FIRST FRIDAY COFFEE
Enjoy coffee and pastries in an informal networking atmosphere, where you’ll get a chance to meet and mingle with other Ozark Chamber of Commerce members. Free for Chamber members. Visit OzarkChamber. com for more information.
8:30–10:30 a.m., Wednesdays 1 MILLION CUPS
Hear about local entrepreneurs who are growing businesses at this weekly presentation. Bambino’s Community Space, 2810 E. Battlefield Road, Springfield. Visit 1mcsgf.com for more info.
5:30–8 p.m., Wednesday, March 6 WE & CO BUSINESS MIXER
Whether you own a successful business or are looking to start one, this networking event is perfect for all business professionals. Mingle with other entrepreneurs and business owners in a social setting with drinks and appetizers. Don’t miss out on this chance to meet other Springfield business connoisseurs.
The Riff by Classic Rock Coffee, 1900 W. Sunset St, Springfield. Visit weandco.org/events for more.
7:30–8:30 a.m., Thursday, March 7 GOOD MORNING, SPRINGFIELD!
Start your day with networking over breakfast at the Springfield Area Chamber of Commerce’s monthly breakfast event. The March event takes place at The Meyer Center. The March event will feature timely updates from the City of Springfield, Greene County and Springfield Public Schools.
$35 for members, $45 for non-members. Visit SpringfieldChamber.com or call 417-862-5567 for more information.
Hours is hosted in a new location each month. Visit SpringfieldChamber.com or call 417-8625567 for more information.
9–10 a.m., every 2nd and 4th Thursday of the month
SCORE MEETUPS
These meetups are free networking events hosted by SCORE Southwest MO. Locations vary for this recurring networking event. Email Justyn Pippins (Justyn.Pippins@ScoreVolunteer.org) or John Sample (John.Sample@Score Volunteer.org) for questions and more info.
11:30 a.m.–1 p.m., Tuesday, March 19 WORKING WOMEN IN NIXA LUNCHEON
Working Women in Nixa is a monthly networking event geared to Nixa’s businesswomen and is held at the Main Event Center in Downtown Nixa. Each session is focused on empowering, inspiring and connecting women.
$20 for members, $25 for non-members. Visit NixaChamber.com for tickets and info.
11:30 a.m.–1 p.m., Wednesday, March 20
ATHENA AWARD PROGRAM 2024
The ATHENA Award is presented annually to a member of the community who has achieved the highest level of professional excellence, offered leadership opportunities to women and devoted time and energy to the community. $45 for members, $50 for non-members. Visit SpringfieldChamber.com or call 417-862-5567 for more information.
11:30 a.m.–1 p.m., Thursday, March 28
EXPERIENCE OZARK–MONTHLY NETWORKING LUNCHEON
Members and guests are invited to network and hear from fellow Ozark Chamber of Commerce members about issues in our businesses and community.
11:00 a.m.–1 p.m., Tuesday, March 12 NIXA CHAMBER LUNCHEON
Hear community updates, network with other Nixa business professionals, listen to presentations and panels and connect with businesses outside your regular industry at the Nixa Area Chamber of Commerce monthly luncheon. $15 for members, $25 for non-members. Visit NixaChamber.com for tickets and info.
4–6 p.m., Thursday, March 14 BUSINESS AFTER HOURS
Join fellow local business professionals at one of the Springfield Area Chamber of Commerce’s most popular events. Business After
$20 for members, $25 for non-members. Ozark Community Center (The OC), 1530 W. Jackson, Ozark. Visit OzarkChamber.com for more info.
All day, Wednesday April 3
THINK SUMMIT
Join Biz 417 for a full day of insightful TED Talk–inspired presentations from some of the brightest minds in 417-land. They’ll share inspiring stories, forecasts for the future and advice for business excellence.
$105 general admission, $75 young professionals; Juanita K. Hammons Hall for the Performing Arts, 525 S. John Q. Hammons Pkwy., Springfield. Get tickets online at thinksummit.biz417.com.
M. 417.860.5447 je .childs@svn.com P. 417.887.8826 ext. 104 Je Childs, SIOR, CCIM –SVN/Rankin Company Jeff Childs SIOR, CCIM Senior Advisor, invested in 417-land
BIZ417.COM March/April 2024 76 Evening Event Lunch Event Morning Event
7:30–8:30 a.m., Thursday, April 4
GOOD MORNING, SPRINGFIELD!
Start your day with networking over breakfast at the Springfield Area Chamber of Commerce’s monthly breakfast event. The April event takes place at O’Reilly Family Event Center. It will feature timely updates from the City of Springfield, Greene County and Springfield Public Schools. $35 for members, $45 for non-members. Visit SpringfieldChamber.com for more information.
7:30–8:30 a.m., Friday, April 5
FIRST FRIDAY COFFEE
Enjoy coffee and pastries in an informal networking atmosphere, where you’ll get a chance to meet and mingle with other Ozark Chamber of Commerce members. Free for Chamber members. Visit OzarkChamber. com for more information.
11:00 a.m.–1 p.m., Tuesday, April 9
NIXA CHAMBER LUNCHEON
Hear community updates, network with other Nixa business professionals, listen to feature presentations and panels and connect with businesses outside your regular industry at the Nixa Area Chamber of Commerce monthly luncheon.
Free for chamber members, Ozark residents and Ozark businesses. Location varies each month. Visit ozarkchamber.com for more info.
4–6 p.m., Thursday, April 11
BUSINESS AFTER HOURS
Join local business professionals at one of the Springfield Area Chamber of Commerce’s most popular events. Business After Hours is hosted in a new location each month. For April, participants will meet at Element Hotel. Visit SpringfieldChamber.com for more info.
11:30 a.m.–1 p.m., Tuesday, April 16
WORKING WOMEN IN NIXA LUNCHEON
Working Women in Nixa is a monthly powerful networking event geared to Nixa’s businesswomen and is held at the Main Event Center. $20 for members, $25 for non-members. Visit NixaChamber.com for tickets and info.
11:30 a.m.–1 p.m., Thursday, April 25 EXPERIENCE OZARK–MONTHLY NETWORKING LUNCHEON
Members and guests are invited to network and hear from fellow Ozark Chamber of Commerce members about issues in our community. $20 for members, $25 for non-members. Ozark Community Center (The OC), 1530 W. Jackson, Ozark. Visit OzarkChamber.com for more info.
BIZ417.COM March/April 2024 77
Annual Springfield Area Chamber of Commerce Meeting
Spring eld Area Chamber of Commerce’s annual meeting focused on re ecting on Spring eld’s accomplishments for the past year, envisioning what the next year holds and recognizing the winner of the Spring eldian Award.
Date: January 26, 2024 | Host Organization: Springfield Area Chamber of Commerce | Location: Oasis Hotel & Convention Center | Website: springfieldchamber.com
[THE SCENE]
Tony Carter & Yuva Sugumar
Abby Craigmyle & Diane Carter
Tiffany & Don Batdorf
Brian & Kim Hammons, Rachel & Matt Morrow
Parker Foster, Lyn & Tony Foster
PHOTOS BY KRISTIN KNAPTON
Springfield Creatives Meeting
Spring eld Creatives’ rst meeting of the year focused on “New Year, New Strategies” and shared proven systems to help plan creative resolutions from speaker Spencer Harris, President of Mostly Serious.
Date: January 17, 2024 | Host Organization: Springfield Creatives | Location: eFactory | Speaker: Spencer Harris | Website: facebook.com/springfield.creatives
BOOK OASIS FOR YOUR NEXT MEETING SPRINGFIELDOASIS.COM
Dustin Kirkpatrick, Andrew Lovell
Riley Keafer, Kasey Blizzard
John Chiles, Ryan Wallace
Spencer & Brandy Harris
[
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Juli & Josh Sullivan
THE SCENE
PHOTOS BY MARY ELLEN CHILES
DOWNTIME
No Pain, No Grain
Chief Operating O cer for Academy of Hair Design Linda Daugherty doesn’t just bake her bread from scratch, but starts at the beginning with making freshly milled our out of wheat berries. Her journey in bread making began in October when she learned the signi cant di erence between processed store-bought bread and homemade. “I didn’t realize how healthy fresh milled our is,” she says. “It contains 40 of the 44 nutrients our human body needs and is a good source of ber, vitamins and minerals.” At rst Daugherty struggled with getting the bread to rise properly but after getting past the initial learning curve she has incorporated her our into everything from pizza crust to cinnamon rolls and plans to attempt pasta next. “I live a really busy life, running a company and serving on several boards, but I love that I can provide this piece of our nutrition for my family and have fun doing it,” she says.—Jo Jolli
PHOTO COURTESY LINDA DAUGHERTY
BIZ417.COM March/April 2024 80
2111 S. Eastgate Ave. Spring eld, MO 65809 MARCH/APRIL 2024 | $4.95 VOLUME 7 ISSUE 3