Smart Design 02 by 360Crossmedia 360Crossmedia

Magazine of PROgroup

#02

COVER STORY

Productivity P. 14-17

SUCCESS Interview with Romain Poulles, chairman of the Luxembourg Ecoinnovation Cluster and CEO of PROgroup P. 8-11 INNOVATION vyzVoice lets data speak for itself P. 20-23 BUSINESS Cradle 2 Cradle, an innovative Philosophy P. 26-27

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CONTENT 5. EDITORIAL 6. INTERVIEW Win-win buildings: when economy rhymes with ecology 8. SUCCESS Interview with Romain Poulles, chairman of the Luxembourg Ecoinnovation Cluster and CEO of PROgroup 14. COVER STORY Construction and Collaboration according to the LEAN Method 18. POLITICS The new initiative of the government 20. INNOVATION vyzVoice lets data speak for itself 24. PRODUCTIVITY New work site technologies 26. BUSINESS Cradle 2 Cradle, an innovative Philosophy

Magazine of PROgroup

#02

Chief Editorial Officer: Romain Poulles & Jeannot Schroeder Editorial staff: Olivier Boulard, Frederik Demecheleer, Robert Spicer, Stéphane Arielli, Maxime Pechon, Jean-Marc Meulemans Conception & coordination: 360Crossmedia Artistic Director: Franck Widling Cover photo: Shutterstock Print run: 1000 copies

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SMART design

We provide our services in line with five basic principles

ÉDITO

Dear readers, We are proud to present you the second edition of our magazine, “SMART DESIGN”.

1 Comprehensive and integrated services The services provided by enerGplan are defined in such as way as to bring together all the skill sets and capabilities required for the successful completion of the project. Throughout the assignment, enerGplan will provide the client with a single point of contact while drawing on the various skills provided by its members and preferred partners.

2 Flat-rate fees To keep the project’s budget to the minimum permitted by the complexities of environmental improvement work, enerGplan always charges flat-rate fees. This principle underpins the independent of enerGplan’s advice to the client regarding the technical solutions to be implemented.

3 Performance obligations and monitoring Thanks to its extensive experience in the field, enerGplan is happy to take formal responsibility for the fulfilment of its clients’ goals, regarding both adherence to budget and the energy performance targets to be achieved. The fulfilment of targets is documented through ongoing monitoring, which also allows oversight of the building in operational mode and the opportunity to respond to correct incorrect user habits.

4 Services designed for the needs of local authorities and public buildings The services provided by enerGplan are specially designed for public and purpose-built buildings such as office complexes, school, sports halls, warehouses, and community centres, and the specific issues relating to each type of building. All avenues for obtaining subsidies and financing are incorporated into budget and return on investment calculations. Application for an energy performance certificate is included in enerGplan’s services.

13 rue de l’industrie Windhof – Tél. : +352 26107007

5 Independent consultancy services All members of enerGplan belong to the Order of Architects and Consulting Engineers. To ensure the integrity of its advice to the client, enerGplan and its members maintain their independence from the craftsmen and contractors carrying out the work.

Inside you will find short articles written by talented specialists and read about the latest evolutions in our area of expertise. We thank all the experts for their testimonies. This magazine is yours! We want to encourage you to contribute to its content as well: we rely on your expertise and would like to share it with our readers on the following pages. We wish you a pleasant reading. In case you want to know more about the different topics do not hesitate to contact us! Sincerely, Romain Poulles & Jeannot Schroeder PROgroup

SMART design

INTERVIEW

When economy rhymes with

ecology INTERVIEW WITH OLIVIER BOULARD, TECHNICAL DIRECTOR OF ECO-INVEST LUX S.A. Can you describe for us the “House of Biohealth” project? The House of Biohealth is an environment-friendly building that will be ready for the rental market in July. Given the tremendous success of the project, which fully meets the expectations of the tenants, we have launched the construction of the second building, which is very much in line with the first. The House of Biohealth will accommodate laboratories, which is a first for us, given that this is a specialised field that calls for certain adaptations. For example, we know that the air of a building is renewed anywhere between once and three times an hour, but in the case of laboratories the air must be renewed eight times an hour. The technical constraints are quite different from anything we have had to deal with in the past. The project began in October 2012, and we’ll deliver in July 2014; for a project of this magnitude, it’s incredible. The building consists of 2000 m2 of offices and 3400 m2 of laboratories. In partnership with the Ministry of the Economy, we are about to launch the construction of 300 m2 of laboratories specially equipped for “startups”, who can rent these premises for periods 6

SMART design

that vary according to their needs. For a building of this kind, the budget is around 17 million euros. There is also a covered street “Rue du Cloud” (“Cloud Street”). It’s a vast open space that’s designed to promote exchanges between researchers and operators of different nationalities. In addition, this complex will meet their stringent requirements and enable foreign researchers to locate in Luxembourg.

Presentation of the company and other projects We operate mainly in Luxembourg, Belgium and France. Our activities were previously fairly conventional: offices, warehouses, garages, apartments, etc., but our projects have recently become somewhat more original. The first project that comes to mind is the Château du Bois d’Arlon: this is our major challenge for the coming three years. We aim to develop an eco-sustainable golf course on this property. We should also mention our plans for a 17,000 square metre complex (with a 70 metre high tower with apartments that afford stunning views of the surrounding area) and a residential building in Esch-sur-Alzette that will have 80 rooms for students. This project is based on the “Cradle to Cradle” concept: nothing is created, nothing is lost and everything is transformed. We are part of the Windhof Ecopark, in which we have just delivered the “Eco2”

building that features a passive outer surface with a mean thermal transmission coefficient of 0.21 W/m²k. For example, there are no blinds on the building. Instead, the south facade has an ultra-thin metal sheet with a honeycomb structure that is built into the glazing, offering enhanced solar protection. It is the first building in Luxembourg to apply these innovative technologies. We are also carrying out renovation work to improve the energy consumption of our existing buildings. In fact, all our housing units use renewable electricity!

As an investor, what future trends do you anticipate? At the present time, we are focusing on the outer surface of buildings such as the “Eco2”. We have to devise ways to increase the amount of sunlight entering the building while preventing excess heat. Innovative facades are still one of our trademarks. One of our key future-oriented projects involves micro-apartments and changes to working time. This country will never get any bigger, so we have to find solutions to cope with the issues of mobility and the increasing price of land. We have been working for about 10 years on the conversion of the former barracks in Arlon, which will soon be replaced by 300 apartments, a school, a fitness centre and a supermarket. The existing property may have to adapt to new demands, for example the conversion of an office block to create apartments. We are always conscious of the need to ensure the enhanced quality/price ratio of our projects. To this end, we have to anticipate future standards because we’re working on projects that are sometimes delivered 5 to 10 years further down the road. Needless to say, environment-friendliness is a major concern in our projects. We’re working hard to promote the use of renewable energy production, to cut back on waste production, etc., but we never forget that ecology rhymes with economy, so environment-friendliness is not to be achieved at any price.

“IN BUILDINGS, INERTIA PLAYS A VERY IMPORTANT ROLE AND PROMOTES ENHANCED THERMAL STABILITY.” © 360Crossmedia/J.P - DR

Win-win buildings

OLIVIER BOULARD

SMART design

SUCCESS

Interview Romain

ÂŠ 360Crossmedia/J.P

Poulles 8

SMART design

SUCCESS

There’s no longer such a thing as waste material – that’s the philosophy behind the circular economy, an idea with which the Luxembourg Ecoinnovation Cluster has been grappling for the past six months. Buildings are major consumers of raw materials, so can one avoid their demolition creating mountains of waste matter? Romain Poulles, chairman of the Ecoinnovation Cluster and CEO of PROgroup, explains how.

What raw materials are stored within our buildings? According to studies by the Environmental Protection Encouragement Agency and the Fraunhofer Institute, the density of copper deposits in cities is greater than in mines. Copper can be recycled during demolition, but it’s laborious process if not planned right from the outset. The same is true for glass, plastic, concrete, steel and stone. With our resources shrinking rapidly, our sector has to adapt. It’s true that the real estate sector accounts for 40% of carbon emissions, but a lot of effort is invested in bringing this proportion down. Too often we forget that the industry is a major consumer of raw materials and producer of waste material. Reducing our dependence on fossil fuels is now well underway and awareness of the issue is widespread.

But surely recycling also takes place in the building industry? In fact around 60% of the material resulting from demolition is recycled, but unfortunately for the most part this represents 10

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so-called downcycling that entails a deterioration in the quality of the material recycled. For instance, it is often used in road substructures or filling beneath the foundations of new buildings. The extraction of more valuable raw materials such as metals for example requires significant manpower. In other industries, recycling (or upcycling) works well today. The construction is lagging behind, and we need to change this urgently. That will require recycling to be taken into account when starting the design process. In addition, all producers of construction materials must embrace their share of responsibility. In the future buildings must be designed in a way that enabled them to be dismantled. But this is just the first step. Once the various materials can be easily recovered during the demolition process, the producers themselves must be able to use them to create new, high-quality products. Certain products are already created in this way today, such as Desso floorings, Hermann Miller furniture and perhaps soon windows, but there’s still a huge amount to be done.

“TREAT OUR BUILDINGS AS A REPOSITORY OF RAW MATERIALS.” ROMAIN POULLES

INTERVIEW WITH ROMAIN POULLES, CHAIRMAN OF THE LUXEMBOURG ECOINNOVATION CLUSTER AND CEO OF PROGROUP.

What obstacles stand in the way of a circular economy? First with the sector is very fragmented and secondly most products are still one-offs. There is no legal pressure for this to change and the various players, from the developer to the investor via the architect, the occupier and the producer of building materials, all have different interests. There is little or no joint planning or collaborative design in the sector. All the different participants need to work toward the same goal and they need to coordinated by a leader, capable of seeing the big picture.

Do we need a different model? A whole array of economic models need to be reinvented. Gradually materials need to be rented, not sold, to building owners. Producers will take them

back at the end of the building’s life and transform them, into new products. This means producers will have to improve the quality of their products in order to be able to reuse the row materials. We will need new types of insurance, tailored mortgage financing models and the ability to reverse the logistics chain. In Luxembourg, depreciation models for real estate investment will also have to be rethought. Once this awareness exists, creation of the first materials bank will just be around the corner. There are already some great examples. Philips has lighting models in its catalogue that are not for sale; instead the client is charged by the amount of light

output they use. Michelin offers some clients a business model involving leasing by the kilometre rather than the sale of tyres.

How do you assess the value of something previously treated as waste? We calculate than more than 20% of the value of a building lies in its raw materials. If this raw material can be recovered at a higher value, it can pay for much of the additional design costs for these pilot projects. It goes without saying that these costs are higher at the beginning of the process only because it entails innovation and changing established practices.

Subsequently these cost benefits will be available for the long term. If an investor is no longer buying certain materials or products, but instead rents services such as lighting, heating, sound absorption or insulation, their initial investment outlay will be reduced. The Cradle to Cradle approach also limits the investor’s end-of-life risk. Today a substantial quantity of materials is processed in specialist facilities at often colossal expense.

Do you envisage introducing the Cradle to Cradle concept in Luxembourg? Yes, very soon PROgroup will unveil an

initial pilot affordable housing project that can be completely dismantled and is self-sufficient in energy. Some of the constituent materials will be leased by the investor, while certain household appliances will be rented by the occupant, who for example will pay by the washing cycle, not by the machine. The priority for the building itself will be to use valuable and high-grade materials that are likely to rise in value for the facade and technical systems. We plan to develop new ideas within the Ecoinnovation Cluster to give impetus to the sector and further this kind of innovation and we expect to submit these ideas to the authorities in the coming months. SMART design

COVER STORY

CONSTRUCTION AND COLLABORATION ACCORDING TO THE

LEAN METHOD 14

SMART design

COVER STORY

“WITH THE LPS METHOD, PEOPLE TALK, BUT QUIETLY.”

AN INTERVIEW WITH STÉPHANE ARIELLI (PROJECT MANAGER) AND MAXIME PECHON (ASSISTANT PROJECT MANAGER).

STÉPHANE

Can you explain your management approach? Our approach is based on the concepts of the LPS (Last Planner System®), which was developed by the Lean Construction Institute. The key to this approach is collaborative planning, which involves a number of different scheduling timeframes ranging from macro planning of the overall project to daily tasks with a timeframe of two weeks. This planning of future tasks is the focus of all site meetings. The deadlines for the different tasks are set by the companies themselves, and a task is done when it is 100% completed, not just 90%. This rigorous approach to task scheduling allows us to anticipate a wide range of problems. As a result, the project becomes profitable for all the stakeholders.

ers and so fosters respect. This creates a cooperative ethos that encourages everyone to find the most effective way to get results for all the stakeholders.

Can you give us a few examples?

So does this mean people have to change the way they work? This management approach is a completely new paradigm for businesses because it changes the way they’re used to working. I’ll give you an example. In this new system, the project manager no longer issues instructions from the comfort of his office but involves the various stakeholders in the planning process. And because the stakeholders are genuinely consulted, they feel much more involved. So meetings are no longer chaired as such by a foreman or a manager. Instead, there is one single facilitator whose task it is to make everyone participate. 16

SMART design

“THE CHEF CAN’T BE IN THE KITCHEN AND WAITING TABLES AT THE SAME TIME.” MAXIME Companies that work according to this hands-on approach have to adopt a management system that allows all the stakeholders to be present at the meetings to guarantee genuine dialogue and to save valuable time. And

because all the stakeholders are present, they understand more clearly who does what and have a clearer picture of the overall production process. To garner the support of all the stakeholders, the approach must be sim-

ple and straightforward. And however diverse the team might be, the approach must be user-friendly for all those involved, unlike those tedious Excel® spreadsheets or project management software applications such as MS Project®. Personally speaking, I was initially quite reluctant to make these changes. I felt somewhat bewildered and rather at a loose end, and I was anxious that I might not reach my targets. But now that I’ve been using this method for about a

year, I can see the benefits of making changes. It was well worth the effort!

What advantages does this method offer companies? The most important advantage is enhanced productivity. For one thing, this approach reduces the likelihood of delays because it allows you anticipate future needs and avoid bottlenecks. Another advantage is that it helps the people involved to understand the problems faced by the other stakehold-

Well, when I think of our most recent projects, there are several clear trends: improved relations between stakeholders, less stress, less tension and more involvement. Conflict is averted because the stakeholders no longer pass the buck, and everybody knows who does what. As a result, everybody’s happy and things get done. In terms of productivity, there are much fewer delays, with less effort. Everything goes much more smoothly. And of course this is important when it comes to construction work, because any misunderstanding can mean the work has to be demolished. Let me mention a practical example. E-mailing has become much more important these days, but it’s not being used properly: instead of saving time, we end up wasting time answering a hundred e-mails a day! We’ve decided that we have to simplify things, to go back to simple and straightforward methods of communication. Technological gizmos can sometimes be a waste of time. You know, there are times when I really wish I could get rid of my mobile phone! SMART design

POLITICS

The new initiative of

the government MR FREDERIK DEMECHELEER, CLIMATE CONSULTANT FOR CLIMATE PACT LUXEMBOURG. Mr Demecheleer, you’re a climate consultant. What does your job entail? The Climate Pact is a government initiative that’s designed to make sure that municipalities reduce their negative impact on the environment. Each municipality undertakes to comply with certain measures and is awarded points towards certification. My job is to make sure the municipalities are aware of these measures. I then carry out an environmental audit and finally make some recommendations. Each successful municipality receives the European Energy Award, an idea devised in Switzerland. In all, the municipalities must comply with 79 measures. If they choose to participate, they receive 10 000€. If they comply with at least 40% of the points, they receive 15 euros per head of population. But it’s not just about getting money from the government: the municipalities must undertake an environmental sustainability program based on incentives.

“THINK GLOBALLY TO ACT LOCALLY.”

Panorama of Vianden (Luxembourg). 18

SMART design

FREDERIK DEMECHELEER

Have you received any feedback yet? Initially, there were some misgivings among municipalities that this would

show up their weak points. The municipalities then realised that the systems they have already set in place are sometimes quite effective. For example, in the area of mobility some municipalities already have up-and-running school bus systems. These are the kinds of measures that may appear rather insignificant, but nonetheless it all takes some thinking. The municipalities can copy each other to make improvements, which of course is a win-win solution.

Can you give us a few examples of the type of measures that an environmentally responsible municipality should be thinking about? Of all the measures in the catalogue, there’s one in particular that stands out from the rest: Enercoach. This is a software application that allows you first and foremost to draw up an energy inventory of buildings, but you can also apply it to other types of infrastructure or vehicles. Basically, it’s a kind of performance indicator. Small municipalities are often surprised when they discover in detail what most of their money is spent on. This system simply gives municipalities an overview of the situation. All the measures are voluntary and are easier to implement than you might think. Some municipalities convert old roads into pedestrian paths, while others create circuits that take pupils to and from school. It’s the combination of these systems that makes for harmonious sustainability. SMART design

INNOVATION

ÂŠ 360Crossmedia/J.P.

vyzVoice lets data speak for itself

SMART design

INNOVATION

ROBERT SPICER, CEO OF VYZVOICE, EXPLAINS HOW HIS FIRM MAKES DIFFERENT KINDS OF DATA IN AREAS SUCH AS ENERGY CONSUMPTION AND BUILDING SYSTEMS ACCESSIBLE TO A BROAD RANGE OF USERS THROUGH STANDARDISATION AND VISUALISATION.

“BY GIVING THE DATA A VOICE, THE SYSTEM ALLOWS IT TO SPEAK TO EVERYONE.”

How do you make data standardised and useful? We extract all kinds of data from technical systems within a building, and democratise it through visualisation and analytics using a cloud-based platform. It sounds simple to do, but bringing together data that comes in varying standards is difficult. We process the different types of data to make it all compatible – basically, we take numbers and give them a voice! What does that mean in practice? The owner of a building may want to know about his return of investment; he may wants to reduce expenditure on capital equipment and maintenance. vyzVoice will provide the information he needs, all together in a form that makes sense. A technical profession may want to see a wide-ranging set of complicated data, and vyzVoice can deliver this too. By giving the data a voice, the system allows it to speak to everyone.

ROBERT SPICER the cloud enables us to guarantee very rapid implementation.

When you say vyzVoice is “technology agnostic”, what do you mean? In most buildings, there are many sensors and systems providing data, but most of them are linked to a major industry player and use proprietary technology. We collect any type of data from any source, and make it compatible with other data from the building.

Our innovation comes from the convergence between the push for sustainable energy practices and the need to decrease consumption, and huge technical advances in building and system technologies. We have created products that enable users to reduce their energy consumption and carbon footprint, like the solar energy product we launched last month. I was brought in as CEO last December to restructure the company which was launched two years ago. We made fresh investment, rebranded the company, and established strong distribution partnerships, including one with project management firm PROgroup. Our strategy is to sell our products widely across Europe, the Americas and Asia and become the gold standard for industrial data visualisation and analytics. Delivering our services through 22

SMART design

What is your own background?

What is particularly innovative about vyzVoice?

I was born in the Bahamas and have British nationality. I am an entrepreneur by nature, so the first company I worked for was my own, which I later sold. However, by training, I am an electronic engineer with a postgraduate degree in biomedical engineering. I also qualified as a lawyer in the US and the UK. During my career I have advised Fortune 500 companies as well as investing in and developing start-ups in the telecoms field, for example wireless ISP OmniSky, which we took public, and I was also a senior executive at incubator firm GorillaPark. I love Luxembourg, which brings together the best of Europe. I love Paris and London, too, but the best of everything, including the most beautiful countryside, is here.

MORE INFORMATION www.vyzvoice.com SMART design

PRODUCTIVITY

New work site technologies

INTERVIEW WITH JEAN-MARC MEULEMANS, PROJECT MANAGER AT PROGROUP.

First the problem has to be identified! Losses in efficiency are primarily due to the fact that different people are involved. Everyone has their own way of writing, and in some cases it’s illegible. Next, some work sites are more difficult. Under pressure, it’s easy to end up with a spidery scrawl. It’s also a complex exercise. The art of producing a good site inventory is to connect the photos to the information, which is not easy when you have a large paper block and a camera to handle file

SMART design

How do you increase productivity and the quality of inventories on work sites?

that is often impossible to put down. On return to the office, people take hours to put things in order. These days, in order to be competitive, we need to deliver irreproachable quality, very quickly.

What do you recommend? Using a tablet seems the obvious approach. It’s practical, it doesn’t take up space, one item and the information

can be transmitted in real time. We have carried out an audit of all the Apps available on the market to select the most suitable one, with which we can produce site reports in one click. The time saved is considerable, and our clients love that. The technology is so developed that the standard configuration can be adapted to the needs of all our users. If, in the future, we want to create bespoke

templates, it’s possible to work with the developers.

So why doesn’t everyone use this technology? The only possible obstacle is resistance to change. I come from the automotive and glass industry, where the focus is very much on productivity and ergonomics. In design engineering, improving

the system is at the centre of our concerns. I recently read a book by a cardiologist and nutritionist which showed how doing anything seated for more than 3 hours a day is more likely to kill you than cigarettes. I’ve tested the formula and I’ve adopted it, but many people will continue to stay sitting down before they think about changing their habits, even when they know it’s harming their health. SMART design

BUSINESS

Cradle 2 Cradle,

INTERVIEW WITH MR DOUGLAS MULLHAL OF THE EPEA WHO RETURNS TO THE SUBJECT OF CRADLE TO CRADLE INNOVATION (C2C). Can you describe in a few words what is meant by cradle to cradle?

In the biological loop the natural ressources are used by humans. Once recycled by the nature, the nutrients are used again to produce new resources. Exemple: cotton

SMART design

Products of this loop are designed to be disassembled in order to recover the technical components which can recreate a new product. Exemple: aluminium

C2C is an exciting practical approach that generates improvements in products and systems that save billions of euros. The materials of the circular economy are based on the conceptual framework of Cradle to Cradle design (C2C), which effectively improves the quality of products by making them more people- and environment-friendly. According to the overarching philosophy and principles of the C2C approach (“Nothing is created, nothing is lost, everything is transformed”), everything is designed for something else: manufacturing, distribution, use, disassembly and recovery, and finally reutilisation. In contrast to the conventional approach (“from cradle to grave”), the C2C approach generates profits. The basic concept was developed by Michael Braungart, William McDonough et al., and the C2C innovation platform is based on the protocols pioneered in 1990 by the scientists of the EPEA based in Hamburg, Germany. The developers of the C2C approach

have received the USEPA Presidential Challenge Award, the Océ van der Grinten Prize for Economics, the BAUM prize and other distinctions.

Can you give us a few examples in the field of buildings? The best examples are clearly explained in the latest publication of the Ellen MacArthur Foundation ‘A new dynamic: Effective business in a circular economy’ (Chapter 6. Mulhall and Braungart, 2013, Cradle to Cradle® - From recycling building components to up-cycling buildings. Adapting to accelerated building cycles). On its website, the C2C Centre describes construction projects such as the 20/20 park, which upholds the values of mobility, connectivity, recycling and design. But we could also mention Venlo City Hall, Greenport Venlo and the C2C Base Camp. All these projects show how the C2C approach has really caught on in a big way.

What possibilities do you see in Luxembourg? Luxembourg has the potential to become the European banking centre of the C2C circular economy. The most transparent materials banks will be the winners: transparency is precisely what the EU expects of them. The Luxembourg banks could pave the way for a solution to the expansion and contraction cycle thanks to the stability afforded by the materials

an innovative Philosophy “C2C GENERATES PROFITS.” DOUGLAS MULLHAL

bank operations, insofar as, in order to do business, customers want to know where materials come from and where they’re going. In addition, when one simply considers the controversy concerning the bank operations for wind energy, it can be seen that there is lots of room for improvement with regard to circular financing. Luxembourg should draw lessons from these mistakes and ensure that materials bank operations are profitable for everyone from the outset. However, bank operations are just one example of Luxembourg’s potential. The circular economy based on the C2C flow of materials provides opportunities at every level of the economy. For example, reverse logistics offers opportunities for increased employment in low-paid sectors, where Luxembourg is shedding jobs.

MORE INFORMATION www.c2c-centre.com/project/ park-2020 www.myofficialstory.com/C2C SMART design

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ANALYTICS & VISUALIZATION a VOICE 30

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THE PHILOSOPHY OF SMART DESIGN by PROgroup ALLY THESE 4 ESSENTIAL VALUES

VIABILITY (Business)

DESIRABILITY

FONCTIONALITY

(Human)

(Technologies)

CIRCULARITY (Environment)

Through the philosophy Smart Design, PROgroup intends to develop economically viable projects at the point of technology and that meet the functions demanded by the users. Such a design is only possible through a collaborative approach.