Network eastleigh november 2016

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Young Carers Win Big at Wave 105 Awards

Wave 105’s annual Cash for Kids Awards took place on 14 October. Among the worthy winners were our very own Donna Stroud (back row fifth from left in picture), Young Carers Emotional Support Worker for Eastleigh Young Carers, and Chloe Mundee (back row fourth from left in picture), one of the project’s young carers. The two were picked from hundreds of applicants for the awards.

The night was a celebration of people who go out of their own way to support vulnerable young people in the South East region. Eastleigh Young Carers Project was the only organisation represented working with more than one of the winners. Guests were treated to a three course dinner at the Hilton in Bournemouth, and a performance from Sophie Ellis-Bexter who got down from the stage to dance with nominees and guests.

Donna was nominated for the Mental Health Professional award by Kylie Barton, Young Carers Continued over page

One Community News Leaves are falling, Christmas cards are in the shops, so we all start to hibernate and keep indoors. At our recent workshop on “Is Eastleigh a Neighbourly Community?”, some of the issues affecting neighbourliness discussed were geographic and seasonal factors.

We can chat over the fence when the sun is shining , but we may need to be more practical in our neighbourliness when leaves make the paths slippery or icy pavements prevent frail people from getting out. If you would like to join our focus group on neighbourliness, please contact me on 023 8090 2400. You can read a report on our Neighbourliness Workshop on our website: http://1community.org.uk/info-support/research/ Customer Satisfaction Survey With Network this month, we are sending you our annual customer satisfaction survey. Please complete it and return it to us to help us provide you with the best possible service.

Jean Roberts-Jones Chief Executive, One Community

Green Tips There are a few things we can all do to have a positive impact on the planet. Please let us know of any ideas you have to include in our Green Tips section.

Have segregated bins Not just your outside bins but inside too. In your workplace and at home, make sure there are separate bins for general waste, recycling, and glass – or however your local authority splits it up.

Encourage family members and colleagues to really think about what they are throwing away and where.

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Continued from front page Assistant Manager who said: “Donna continuously goes above and beyond for the young people we support. Paying to put herself through extra training, working extra hours, and generally being a superstar! She is such a vital part of our team, especially with mental health provisions failing our young people more and more. She fills the gap for them. Our Don isn’t great at blowing her own trumpet and so this was a great opportunity for us to do it for her.”

After the win, Donna said: “I feel truly blessed to be recognised for the work I do with Young Carers living within the Eastleigh borough. These amazing stars inspire me daily – it is a privilege to be able to offer emotional support to the more vulnerable individuals. It is a role I take very seriously and feel extremely passionate about. Encouraging young people to take personal responsibility for their emotional well-being from an early age is an empowering skill to teach and is key in promoting healthy adulthoods. I work within an amazing team at One Community Eastleigh Young Carers and I thank them all for taking the time to nominate me and to MC plan and site services for choosing me. I still can’t quite believe it!”

“Winning this award inspires me even more so to keep doing the work I do. It has also helped to raise vital awareness about young people’s mental health needs and in particular young carers and how important it is to support early interventions when it comes to sustaining their emotional wellbeing”.

Chloe, who was nominated by her mum, took home the Carer of the Year award. Chloe cares for her mum who has a number of physical disabilities. Jo Miles, Manager at Eastleigh Young Carers Project, who was there on the night to see Chloe and Donna accept their awards said: “Chloe has been with the project a long time, and has grown tremendously. She really is an inspiring young person, who continuously fundraises for the project and other causes she is passionate about. It is great to see her be recognised in such a special way for all that she does.”

One Community News Goodbye to Jan

Purses Stolen in Eastleigh It has been reported in the Echo, by Hampshire Constabulary and other media outlets that there have been some purses stolen in Eastleigh town centre in the last couple of weeks. The money is taken and then the purse is often found dumped.

One Community has been given some purse and handbag lanyards, which can be picked up, free, from Eastleigh Museum (25 High Street, Eastleigh SO50 5LF), Shopmobility (Unit 2, Swan Centre, Wells Place, Eastleigh SO50 9SG), or One Community offices (16 Romsey Road, Eastleigh SO50 9AL).

The Museum also facilitates a weekly Cops and Coffee session, it’s every Thursday between 11 and noon. Anyone can come along and chat to local police about their concerns or to get advice on keeping you and your property safe—a confidential room is available.

Vote to Climb the Rocky Road on Grantham Green A receptionist at One Community for 11 years, known by all coming in and out of One Community, and held in great affection by clients, volunteers and staff alike, Jan Williams is retiring!

Not only has Jan been our receptionist for 11 years, she has also worked at Eastleigh Museum for the last four years, initially providing afternoon staff cover and latterly lunch cover. She is equally popular in both One Community facilities and will be greatly missed.

Jan has always embodied One Community’s spirit in the care shown to all she worked with, doing her best to see that everyone received the information, support or service they needed. She is also known for being invariably calm and courteous, however fraught the situation.

A staff meal out and a volunteers’ tea party at Eastleigh Museum were held to see Jan off in style.

We wish her a long and happy retirement.

People power could bring an exciting new “rock venue” – in the form of climbing boulders – to a popular open space near Eastleigh town centre.

Residents are being urged to vote for an award from the Aviva Community Fund that could create a rockclimbing feature, dubbed "The Rocky Road", for local children and young people in the middle of Grantham Green.

Following consultation with local residents, Grantham Green is about to undergo a major transformation by the Borough Council, working alongside One Community and the Friends of Grantham Green, with improvements that include seating, new paths and picnic tables, as well as trees, shrubs and a wildflower meadow.

The planned focal point of the Green’s relandscaping is a large mound. And that could be topped off with climbing boulders, complete with hand- and toe-holds, to help youngsters develop their skills and fitness—and have fun—if the bid to the Aviva Community Fund, which is also supported by Groundwork, is successful.

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One Community News/Information One Community and the Council are urging as many people as possible to vote for The Rocky Road project by registering on the Aviva Community Fund website. Votes close on 18 November 2016.

Trustees’ Week: 7-13 November 2016

Diversity And Inclusion Award NAZIR FAROOQI AWARD Diversity and inclusion are being celebrated across the Borough of Eastleigh in an annual award ceremony. Local people have the chance to nominate an individual, group, team or organisation as part of the third Eastleigh Diversity & Inclusion Awards.

1. The award is open to an individual, group, team or organisation in the public, private and not for profit sector 2. Must be able to demonstrate that they have made a positive contribution to diversity and inclusion in the Borough of Eastleigh.

3. This is not specifically about race; it could be in terms of staff welfare, change in the physical environment, service development or promoting understanding and cohesion.

4. The nomination can be done by self or others on the appropriate nomination form (also found below).

5. Nominations are open and the closing date will be Wednesday 30th November 2016.

6. The application will be judged by a panel comprising people from the voluntary, private and public sector.

7. The judging panel will inform the successful nominee in Early January 2017.

8. The prize will be awarded at the Annual AWCA Diversity dinner on Saturday 21st January 2017.

9. The top three nominated candidates will be invited to attend the dinner.

Nominations which must be submitted by 30 November 2016 can be downloaded here or contact Mohammed Mossadaq on 07870 163464.

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What are trustees?

Trustees are the people in charge of a charity. They help to make the UK the sixth most giving country in the world. They play a vital role, volunteering their time and working together to make important decisions about the charity’s work. Trustees’ Week is an annual event to showcase the great work that trustees do and highlight opportunities for people from all walks of life to get involved and make a difference.

The focus of Trustee Week in 2016 is Stronger Charities through Good Leadership and organisations are focusing on sharing their training, both live and online, and much of it for free.

You might be interested in this Charity Commission webinar: What should every trustee know? & Q&A with Sarah Atkinson, Charity Commission November 8, 7- 8pm Online The Director of Policy & Communications at the England & Wales Charity Commission, Sarah Atkinson, will be hosting this online webinar on what every trustee should know. Do you know your six key duties as a trustee? What must you know about good governance? How should you approach financial resilience? You will be able to ask questions online or tweet to @chtycommission, with your questions about trusteeship.

All year round resources: Watch a video about the key duties of a trustee Read about the role of the trustee How many trustees are there?  There are approximately 194,000 charities in the UK (165,000 charities in England and Wales, 24,000 in Scotland, 5,000 registered in Northern Ireland).  And just over 1 million trustees (of which some

Information   

850,000 are in England and Wales, 180,000 in Scotland and 30,000 in Northern Ireland) From NCVO and CCNI research, we know just under half the UK’s trustees are women The average trustee in England and Wales is 59 years old, and 55 in Northern Ireland.

There are many young trustees too with some 86,000 trustee positions held by 16-34 year olds (of which 2,611 in Northern Ireland).

For further information take a look at the Trustees’ Week website: http://trusteesweek.org/

New Family Support Service Eastleigh From Hampshire County Council We wanted to update you on progress in relation to the implementation of the new Family Support Service (FSS), that is bringing together the work of children’s centres and Early Help Hubs, including Youth Support Services, into a single service.

The new service will support vulnerable families with children aged 0-19 years (or up to age 25 for young adults with learning difficulties and/or disabilities). It will also align with the Supporting Troubled Families Programme and we are currently working out the detail about how this can best work.

Help and support will be targeted specifically to vulnerable families with children who have multiple needs, often requiring the involvement of more than one agency, but who do not meet the criteria for statutory, level 4 intervention. Tailor-made support will be provided at a local level, in order to respond to the needs of local families. With one point of contact, families will no longer need to go to different early help services, as is currently the case.

Buildings Meetings are currently taking place with the organisations that the buildings are to be released to (including schools), to agree the date that the management will be transferred, and to negotiate any potential ongoing use.

It is expected that the vast majority of buildings will be released at the beginning of December, after which they will no longer operate as children’s centres. However, there may be a few where the handover date is earlier or later depending upon notice periods and discussions regarding future use.

Aviary children’s centre will be the central hub

for the Eastleigh district. Please note that this does not mean that families will have to travel to this building to access support from the Family Support Service - groups and services will be delivered across the district in other community venues as well as the hub building.

We are compiling a list for each district to ensure that we can deliver services to families within their own communities. Any further suggestions that can be added to the list will be appreciated—please email family.support.service@hants.gov.uk Where health interventions, including health visiting and maternity services, are being delivered in children’s centres, it is expected that these will continue at least until the buildings are released in December.

In many cases this will continue after the building is under new management.

We are planning district stakeholder events in the New Year. In the meantime please remember you can contact your local early help hub by emailing eastleigh.earlyhelp@hants.gov.uk and your contacts for children’s centres Rebecca.reeve@hants.gov.uk; Laura.hart@hants.gov.uk So what will the Family Support Service (FSS) look like overall?

The FSS model is a countywide model and forms part of the overall Hampshire early help offer, alongside the work of partner agencies such as health, police, voluntary sector, early years, schools, colleges, borough and district councils and housing.

FSS will be aligned closely to the Supporting (Troubled) Families Programme in Hampshire. Work is currently underway to revise the nomination and referral paperwork that will make access to support easier for local families and services, and to ensure the use of a consistent outcomes tool to provide a better understanding of family needs and progress.

This work will ensure a smooth transition for families between universal, targeted and social care provision.

The FSS offer will largely focus on those families requiring support at level 3 of our agreed Threshold of Need Chart http:// documents.hants.gov.uk/childrens-services/ ThresholdChartJuly2015.pdf see new guidance document at: ONE COMMUNITY NETWORK: PAGE 5

Information http://www3.hants.gov.uk/thresholds.htm.

Level 3 needs are those described as targeted early help for families with a range of complex needs requiring a multi-agency coordinated approach. It should be added that there will also be some delivery at level 2, namely for priority groups, identified locally.

The level 3 offer will build on the current early help offer and will comprise individual work with families based on the early help assessment and plan and evidenced based group work. The weekly early help hub meetings will continue and provide the forum for multi-agency discussion, information sharing and planning to ensure that level 3 families are receiving the right support.

The level 2 offer will comprise targeted group work responding to local need, eg, young parents or service families. It will be vitally important to work alongside stakeholders at every opportunity to ensure that the most appropriate provision is offered to local communities. There will also be level 2 surgeries where partner agencies can book 30 minute appointments for parents to meet with FSS workers. These will be delivered in a range of venues dependent on local need and discussion with partner agencies, eg a surgery could run alongside a community based parent and toddler group if the workers identify parents with additional needs.

If you have safeguarding concerns in relation to a child or young person, do continue to use the countywide single reporting line: 0300 555 1384 Online information for all There will be an updated and revised webpage going live on 1 December 2016. This will include a searchable service directory, links to key websites and resources and a section for practitioners in relation to early help paperwork.

In the meantime, if you have any other queries, please contact family.support.service@hants.gov.uk

Minimum Wage The new National Minimum Wage (NMW) rates came into effect on 1 October 2016. The hourly rate of the NMW increased to £6.95 (a rise of 25p) for adults 21-24 year olds. This is a rise of 3.7% over the previous rate.

The rates for 18-20 year olds ONE COMMUNITY NETWORK: PAGE 6

increased to £5.55 (a rise of 25p) and the rate for workers above the school leaving age but under 18 increased to £4 (a rise of 13p). The NMW rate for apprentices increases by 3% to £3.40 (a rise of 10p).

The new NMW rates mirror the recommendations made by the Low Pay Commission (LPC) which were accepted in full by the Government.

The independent Low Pay Commission (LPC) was established following the National Minimum Wage Act 1998 to advise the government on the NMW. It is made up of representatives from all sides of industry.

“It Pays to Take Time” Words of advice from Lloyds Bank If you receive a phone call, text or email asking you to hand over personal or financial information, you need to take a moment to reflect and step back from the situation.

Even if they say they’re the bank, police or another trusted organisation, you still need to take the time to stop and think about what’s really going on.

Because, deep down, you probably already know the basic rules on how to beat financial fraud – you just need to take a deep breath and stay calm to remember them …

1. Never disclose security details, such as your PIN or full banking password.

Banks and other trusted organisations will never ask you for these in an email, or by phone, by text or in writing.

Before you share anything with anyone, stop.

Then pause to consider what you’re being asked for and question why they need it. Unless you’re 100% sure who you’re taking to, don’t disclose any personal or financial details.

2. Don’t assume an email or phone call is authentic Just because someone knows your basic details (such as your name and address or even your mother’s

Information maiden name), it doesn’t mean they are genuine. Be mindful of who you trust – fraudsters may try to trick you and gain your confidence by telling you that you’ve been a victim of fraud. Fraudsters often use this tactic to draw you into the conversation to scare you into acting and revealing security details.

Remember, fraudsters can also make any telephone number appear on your phone handset, so even if you recognise the number or it seems authentic, do not assume they are genuine.

3. Don’t be rushed or pressured into making a decision Under no circumstances would a bank or organisation force you to make a financial transaction on the spot; they would never ask you to transfer money into another account for fraud reasons.

Remember to stop and take time to carefully consider your actions. A bank or trusted organisation won’t rush you or mind waiting if you want time to think.

4. Listen to your instincts If something feels wrong then it is usually right to question it. Fraudsters may lull you into a false sense of security when you are out and about or rely on your defences being down when you’re in the comfort of your own home. They may appear trustworthy, but they may not be who they claim to be.

5. Stay in control Have the confidence to refuse unusual requests for personal or financial information. It’s easy to feel embarrassed when faced with unexpected or complex conversations. But it’s okay to stop the discussion if you do not feel in control of it.

Free fundraising guide for trustees The Institute of Fundraising has published a free guide to help trustees understand fundraising.

Trustees and fundraising: a practical handbook was launched at the IoF's first trustee conference earlier this week. It was produced in collaboration with the Charity Finance Group and NCVO. It has been designed to complement the Charity Commission's guidance on fundraising, CC20, and includes a number of case studies and explains how different regulators are involved in fundraising.

Find it here

We need some dry storage space to be able to store a family sized tent, sleeping bags and other camping equipment that is only used a couple of times a year for Soul Survivor/New Wine etc.

Please do contact info@arkeastleigh.co.uk if you have some spare room that you would kindly consider storing these items in.

With many thanks, The ARK team

AFFECT—profiling a local organisation AFFECT, a registered charity, was founded in April 2001 by four people who had experienced having a family member in prison. In fact, most of our volunteers have a personal experience so can empathise with people in that situation.

People automatically think of the victims and their families when a crime has been committed but what about the family of the offender, is it their fault?

Should they have to deal with the stigma, the emotions and possible life changing events on their own?

The population of our prisons as at 30 September 2016 rose to a massive 85,639. It’s a staggering number. Here at AFFECT we are more concerned with another statistic—the number of innocent victims of those crimes. The families and friends of the offender. Through no fault of their own they face the shame, guilt, anger, disbelief and isolation the stigma brings of being thought of guilty by association—it can lead to poverty, depression, self-harming and an overall miserable, secretive, isolated existence.

Here at AFFECT we can alleviate that sense of isolation with the free support services we can provide. Our support services range from nationwide free telephone counselling, telephone and face to ONE COMMUNITY NETWORK: PAGE 7

Information/Training face support, group gatherings to share experiences in a warm, comfortable and safe place, to court support, up to date information and most of all the nonjudgmental empathy, which is our model.

It’s a sobering fact that over 200,000 children are affected by parental imprisonment and children with a parent in prison are twice as likely to have behavioural or mental health problems and 3 times more likely to offend (Barnardo’s 2016).

Offenders’ families and friends only have to pick up the phone and use this number 0300 365 3651. It’s a roving mobile, they may get an answer service at times, but for certain they will be called back very soon and depending on the needs of the caller, allocated to a counsellor or supporter who will stick by them through thick and thin for as long as they need. You can also email or write to our dedicated team. It’s absolutely confidential.

Families and friends of prisoners don’t have to go it alone. AFFECT is here to help!

0300 365 3651 Email affect01@hotmail.com PO Box 454 Southampton SO31 0BQ If you would like us to feature a profile of your organisation in Network please send details to jallan@1community.org.uk

Hitting the Cold Spots 2016-2017 Information from Hampshire Adult Social Care on their campaign to help people to keep warm and reduce energy costs For more information about the 2016-17 scheme and help available, see here: http:// www.environmentcentre.com/hitting-the-cold-spots -winter-launch-2016-17 Already this year the Hitting the Cold Spots team has been busy working with over 70 eligible households to make essential heating and/or hot water upgrades and to install first time central heating. Hampshire residents have also received advice about tariff switching and have been referred to other services for further help.

To make a referral to the service you can call Freephone 0800 804 8601 (Mon-Fri 9-5) or email staywarm@environmentcentre.com. We will take further details about the client (please ensure you have permission to share client details) and discuss how we may be able to help. If you think it would be ONE COMMUNITY NETWORK: PAGE 8

beneficial to your client, we can arrange joint visits, and we can keep you updated on the outcomes of our support.

If you want to find out more about Hitting the Cold Spots, we can also*:  Attend team meetings to speak to staff or volunteers about how we can help clients.  Train front-line staff on recognising the signs of fuel poverty and the support available to help clients stay warm and well.  Visit community events and meetings to give energy advice to clients and take referrals for the service.  Provide leaflets for you to promote Hitting the Cold Spots to clients. *Some of the above services are subject to availability and conditions apply.

TRAINING FREE Cyber Security Conference Thursday 10 November 2016 Bookings are being taken for a free Cyber Security Conference, to be held on Thursday 10 November 2016, 9.30am-12noon, at YMCA Winchester, St John’s House, The Broadway, Winchester SO23 9BE. Please come and join the High Sheriff of Hampshire, Action Hampshire, HIWCF, Fixers, Vermont Systems, Hampshire Constabulary and Southampton University to find out how to protect your charity/organisation with top tips from the experts, including:  Experiences from a real case study  Cyber issues from a young person’s perspective  Fun, practical tips to avoid cyber crime  Introduction to Cyber Essentials  HIWCF grants for Cyber Essentials If you would like to register, please go to: http:// actionhampshire.org/news/is-your-charity-safe

One Community Training Programme 16-17 All training courses take place at One Community, 16 Romsey Road, Eastleigh SO50 9AL unless otherwise indicated. For more information, or to book please download the appropriate booking forms (below for each session) or contact Rachel Webb on 023 8090 2400 or email info@1community.org.uk.

Training/Funding Dementia Friends Information Session – Tuesday 15 November, 9.30-10.30am Dementia Friends is an Alzheimer’s Society led initiative which aims to increase dementia awareness and change the way the nation thinks, talks and acts about dementia. A Dementia Friend is someone who has attended a one hour information session and has committed to an action that will make the lives of people living with dementia a little bit better. Anyone of any age can be a Dementia Friend and every action counts – from helping someone to find the right bus to spreading the word about dementia on social media. Come along to this free session to learn more about dementia, what it’s like to live with dementia and how to turn that understanding into action.

Cost: free Download the booking form: Dementia Friends Information Session 15.11.16 Emergency First Aid at Work: Wednesday 30 November, 9.30am-4.30pm or Wednesday 8 March, 9.30am-4.30pm This one day training session will cover all aspects of Emergency First Aid at Work. At the end of the course attendees will have demonstrated competence in basic life support skills and increased their awareness in managing a first aid incident in the workplace. A certificate of competence will be issued and is valid for three years.

Cost: Voluntary Sector £70, Others £85 Tea and coffee included in the price – please provide your own lunch.

Download the booking form from our website www.1community.org.uk Trigger Tool Training: Tuesday 24 January 2017, 10- 11am or Tuesday 21 March 2017, 10-11am FREE training is being provided for anyone who has contact with older people in their professional or voluntary role. The Trigger Tool pulls together in one useful document the contact details of a range of agencies and organisations that can be of use when in contact with older people. The DVD based training provides an opportunity to consider how and when to use the information provided in the Tool; with a training pack available for you to take away at the end.

Cost: free Download the booking form from our website www.1community.org.uk

OPEN (Older People’s Essential Nutrition) Conference Wessex Academic Health Science Network Reducing Undernutrition – Spreading the Responsibility Thursday 17 November, 9.30am-4pm Novotel Southampton SO15 1RA Keynote speakers include: Dr Rachel Pryke, RCGP Clinical Lead for Nutrition Dr Trevor Smith, BAPEN Lead on Data and Measurement A conference for commissioners, managers and care providers focusing on the successful implementation of integrated (health, social care and voluntary sector) nutritional care for older people living in the community.

Attend the conference to hear about the latest work, new materials in this area, and about sharing responsibilities and approaches to overcome the challenges to achieving sustainable success.

For more information: nutrition@wessexahsn.net.

To book your place please register via Eventbrite at: https://nutrition-older-people2016.eventbrite.co.uk

FUNDING £18,000 Grants To Fund New Websites The Transform Foundation (https:// www.transformfoundation.org.uk) has recently launched a new grant programme, which will be providing £18,000 grants to a select number of nonprofits, to fund the design and build of a new website for them. The grant will include a range of cutting edge tools for engaging with supporters and service users as well as the costs of the strategy, design and training required to get the website up and running. The grant programme is mostly focused on non-profits with between £0.5m - £20m annual income, although organisations outside of this range are welcome to apply.

You can apply for the grant here: https://www.transformfoundation.org.uk/applyfor-funding Or discover more information about it on the Transform Foundation website at: https://www.transformfoundation.org.uk ONE COMMUNITY NETWORK: PAGE 9

Events

Royal British Legion Festival of Remembrance The Point, Leigh Road, Eastleigh SO50 9DE 6 November, 18:45 for a 19:15 start Tickets £10 Available at The Point ONE COMMUNITY NETWORK: PAGE 10

Events

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Events Tickets for the Eastleigh Rotary Club Free Community Christmas Concert (see right) available from: One Community 16 Romsey Road Eastleigh SO50 9AL

Your Network Reach out to the Voluntary & Community network by advertising your event or featuring your news in our next monthly edition. Send submissions to Julia Allan: jallan@1community.org.uk by the middle of the month.

Please follow us on Twitter, LinkedIn & Facebook Produced by One Community, 16 Romsey Road, Eastleigh SO50 9AL Tel 023 8090 2400 www.1community.org.uk info@1community.org.uk Registered Charity Number 1052978. Registered in England as a company limited by guarantee.

Registered No 3132524