Zscaler Customer Advocacy Newsletter - 2023-2026

Customer Content Highlights A compilation of top-performing success stories Customer Advocacy releases 100+ case studies, videos, media articles & blogs a year across industries, all approved to share externally! Each quarter, we collect the most impactful assets to help you accelerate opportunities in motion through the power of real-world peer examples.

See for yourself—select a quarter below.

Table of Contents 2026

Q1 FY26

2025

Q4 FY25

Q3 FY25

Q2 FY25

Q1 FY25

2024

Q4 FY24

Q3 FY24

Q2 FY24

Q1 FY24

2023

Q3 FY23

Q2 FY23

Q1 FY23

Customer Success Stories for Q2

Customer Advocacy Newsletter Real Customer Stories. Real Deal Impact.

This quarter’s Customer Advocacy Newsletter brings you a fresh set of customerapproved stories designed to support active deals and build buyer confidence. You’ll find new win stories, case studies, videos and more that showcase how customers are solving real challenges and delivering measurable outcomes with Zscaler.

These stories are ready to use—whether you’re validating a strategy, reinforcing value in late-stage conversations, or showing buyers what success looks like in practice.

The Customer Advocacy Brochure has quick links to everything the team produces in one place. Need to reference a customer? You’ll love the keyword search function in the “Customer Success Stories” tile in Okta and the “Customer References” tab in the navigation bar in SFDC. For quick access, click here: Marketing Login & Sales Login.

And don’t forget about the dedicated external customer stories page on zscaler.com, which you can share far and wide, along with the accompanying slides to add to your first meeting decks!

NEW Resource

SKO '26 Takeaways: 6 Strategic Power Plays Post-SKO, the enablement team is supporting adoption through targeted training, coaching, and streamlined tools, ensuring these Power Plays are seamlessly integrated into daily workflows. Each prospecting guide includes multiple customer stories to commit to memory.

Check them out below and on Zsource!

Video

Spotlight

Ducks Unlimited Canada

Ducks Unlimited Canada is Canada’s largest land conservation organization and a leader in wetland conservation. IT Director Andrew Pratt explains why legacy SD-WAN couldn't deliver distributed, scalable connectivity across 25 nationally distributed field offices with different needs. With Zero Trust Branch plus ZPA + ZIA securing internet, SaaS, and private app access for users, Ducks Unlimited Canada:

Simplifies operations to keep IT agile, able to deploy

Watch

video

and scale and policies from small branch offices to its national headquarters

Strengthens security posture with granular access control and segmentation within the branch network, preventing lateral movement of threats

Latest Customer Videos

Retiring vulnerable VPNs and

Achieving agility for a global

standalone CASBs reduces

Faster, more effective cyber

workforce, seamless M&A, and

complexity and strengthens

risk reduction with a CTEM

significant cost reduction across

security posture

program built on the Zscaler

operations

Data Fabric for Security

Watch

Video

Watch

Video

Watch

Video

Featured IT Hero

Chad Pallett, Acting CISO, BioIVT Chad Pallett led BioIVT through a modern security evolution, replacing outdated SD-WAN, firewalls, and VPNs with a cloud native zero trust platform built for speed, scale, and AIdriven threats. Like a true Wizard of Z, he guided the team past legacy obstacles and toward a stronger, safer future.

Read more

Latest Case Studies

Humanitree Intelligent, automated exposure management from Zscaler replaces traditional vulnerability management to improve security posture and enhance resilience

Leveraging zero trust to cut costs, reduce complexity, and ensure safe digital experiences for K-12 students

Replacing legacy tools with a zero trust café model cuts costs, boosts security, and elevates the user experience at midsize construction firm

read more

read more

read more

Latest Blogs

How Three CISOs Transformed Their Exposure Management Programs

READ

L

L

Three essons earned While Upgrading from egacy Security to ero Trust

MORE

Z

READ

L

MORE

L

How Six Security eaders Use Deception to Turn the Tables on ttackers

A

READ

MORE

Hot Off the Presses Shifting IoT Security Into High

Zero Trust Takes Hold in

Exposure Management Is at

Gear

Higher Education

the Heart of Reducing Risk

ft. Brian Shelby, Director of IT Infrastructure and Cybersecurity at Maverick Transportation

ft. Dan Han, CISO at Virginia Commonwealth University

ft. Erik Hart, CISO at Cushman & Wakefield

READ EDTECH ARTICLE

READ WSJ PRO ARTICLE

READ WSJ PRO ARTICLE

Brazil’s first digital-only bank relies on Zscaler to roll out zero-trust security everywhere ft. Orlandino Neves, Executive Cybersecurity Manager at Banco Inter READ SILICON ANGLE ARTICLE

:

The Zero Trust Imperative

Why Financial Services Must Modernize Security Now L

ft. Simon egg, CISO at Hastings Direct READ

FINANCIAL IT ARTICLE

Featured Win Wires

Visa Displaces 7+ Point Solutions, Consolidating Legacy Controls onto Zscaler’s Single, Simple-to-Manage Platform

Hitachi Rail Hastens New Site Deployment with Zero Trust Branch and Zscaler Cellular

Wesfarmers Health Selects Zscaler Over Netskope to Unify Security, Protecting Users, Data, and Workloads

READ MORE

READ MORE

READ MORE

Every win has a story behind it. Our latest Win Wires highlight the strategy, persistence, and teamwork that turn complex opportunities into successes—from head-to-head competitive evaluations and broad platform expansions to high-impact displacements.

Dive into how account teams build executive champions, overcome objections, and differentiate against the competition. Use the FY25 and FY26 Win Wire decks as a practical guide to see what winning looks like in real deals—and to spark new ideas for advancing your own opportunities.

The next great story starts with you. Do you have a champion ready to share their success with Zscaler? Nominate them and help turn real success into repeatable wins!

Your customer’s success story, secured.

Nominate a champion

Copyright ©2024. All rights reserved.

Zscaler, Inc. | 120 Holger Way, San Jose, CA 95134

Customer Success Stories for Q1

Customer Advocacy Newsletter New Success Stories to Accelerate Deals In Motion FY26 is off to a fast start—and customer proof points are setting the pace.

Following a fantastic SKO featuring CXO speakers from Cushman & Wakefield, Rate Companies, Kraft Heinz, and Koch, Inc., we’re releasing a new wave of customer stories showcasing transformation in action that map to the Power Plays launched at the event. Explore win stories, case studies, videos, and more designed to help you accelerate deals and close with confidence.

Check out our Customer Advocacy Brochure for quick links to everything the team produces in one place! Need to reference a customer? You’ll love the keyword search function in the “Customer Success Stories” tile in Okta. You can also access the database through these two links: Marketing Login & Sales Login.

And don’t forget about the dedicated external customer stories page on the website, which you can share far and wide, along with the accompanying slides to add to your first meeting decks

NEW Resource

Zscaler is a 2025 Customers’ Choice in the Gartner® Peer Insights™ “Voice of the Customer” for Security Service Edge Overall, reviewers gave us a 4.7 out of 5 based on 170 reviews, with 92% saying they would recommend Zscaler.This distinction recognizes vendors in the SSE market based on feedback and ratings submitted by hundreds of verified end users of our products for an 18-month period ending on August 31, 2025.

READ MORE

Featured IT Hero

Erik Hart, CISO, Cushman & Wakefield With the boldness of a startup and a track record built on well over 100 years in business, global commercial real estate leader Cushman & Wakefield ditched legacy tools and built an impenetrable zero trust defense with Zscaler, enabling their 52,000 employees to connect securely from anywhere.

Read more

Latest Customer Videos

Delivering zero trust security, protecting racing performance data from cyberthreats, and providing reliable branch connectivity

Moving from a legacy architecture to zero trust ensures robust data protection and minimizes risk

Simplified infrastructure and a real-time, dynamic asset inventory support rapid, secure growth and superior patient outcomes

Watch Video

Watch Video

Watch Video

Video Spotlight

Zuora Zuora, a world-leading SaaS monetization platform, helps companies increase revenue and improve subscription management. The cloud-first company knew it was time to shift away from its costly and complex castle-and-moat architecture with multiple point products.

When Director of Security and Infrastructure Siva Vadakandra and his team deployed Zscaler to 1,600 users across 16 countries, they transformed the organization in a short four months. Zuora reduced infrastructure complexity, saved more than $500,000 by retiring legacy solutions, reduced risk, and significantly enhanced its security posture. The company now provides users with a seamless and secure experience no matter where they work. At Zuora, Zscaler has become the springboard to growth and secure innovation with AI. Watch video

03

Latest Case Studies

100% visibility into app usage across a large global user base drives investment optimization opportunities and identifies shadow IT

read more

Delivering robust security, providing seamless connectivity with direct zero trust access, and reducing complexity and costs

Shifting from a traditional architecture to zero trust accelerates M&As, secures vital data, and elevates the user experience

read more

read more

Maverick Transportation Puts Zero Trust Cellular in High Gear

Siemens Healthineers Drives Innovation and Mitigates Healthcare Cyber Risk with AI and Zscaler

Zuora Harnesses Zscaler’s AIPowered Cybersecurity to Advance AI Innovation

read more

read more

read more

Latest Blogs

Hot Off the Presses Security, scale and savings: How

Local Governments Streamline

ZKast #104 with Karthik

zero trust boosts defences while

Remote Access With SASE

Chakkarapani, CIO and SVP of

driving business transformation

ft. Nik Sood, Technology Program Manager at City of Alexandria

Zuora on the Zscaler Relationship

ft. Cebu Air and Unilever READ BUSINESS TIMES ARTICLE

READ STATETECH ARTICLE

ft. Karthik Chakkarapani, CIO and SVP at Zuora WATCH ZKAST

Security, scale and savings: How

ZKast #81 with Zscaler customer

Zscaler Extends Zero Trust

zero trust boosts defences while

Alex Philips, CIO of NOV at RSA

Platform to Enable Cellular

driving business transformation

2025

Communications for IoT/OT with

ft. Javier García Quintela, CISO at Repsol SA

ft. Alex Philips, CIO at NOV

simply a SIM card - No VPN or

WATCH ZKAST

software

READ REVOLUTIONAIRIES ARTICLE

ft. Brian Shelby, Director of IT Infrastructure and Cybersecurity at Maverick Transportation READ PRESS RELEASE

Featured Win Wires

UC Santa Barbara Satisfies Mandate with Largest Device Segmentation Deployment to Date

READ MORE

AI Urgency and Forcepoint Displacement Clinch a MultiMillion Dollar Zscaler Add-On, Boost Cognizant's Trust

READ MORE

Pernod Ricard Selects Zscaler Over PAN to Anchor Global Security Transformation for 5+ Years

READ MORE

Every deal tells a story. Our FY25 Win Wires capture the strategy, grit, and collaboration that turned opportunities into wins—from competitive bake-offs with PAN and Netskope to displacements and everything in between. Explore how account teams built champions, navigated roadblocks, and outperformed the competition. Use the FY25 Win Wire deck to see what winning looks like in action—and spark new ideas for accelerating your deals in motion.

You hold the keys to the next great story. If you have a customer champion ready to share their success, nominate them to be featured and help others unlock new paths to win.

Your customer’s success story, secured.

Nominate a champion

Copyright ©2024. All rights reserved.

Zscaler, Inc. | 120 Holger Way, San Jose, CA 95134

Customer Success Stories for Q3

Customer Advocacy Newsletter Showcasing real-world examples of Zscaler customer deployments Your quarterly customer advocacy newsletter is here to help you start off Q3 strong with success stories from across geographies, industries, solutions, and more! Remember: you can explore all the resources in our Customer Advocacy Brochure or search 500+ unique case studies, videos, media articles, press releases and more in our Customer Advocacy Database (Marketing Login, Sales Login).

Don’t want to wait for the next newsletter? Join the Customer Advocacy Slack channel #customerstories for a live feed of what’s new and noteworthy.

NEW Resource

Customer eBook Check out our new ebook that features examples of how 30 customers spanning 14 industries and 13 countries have elevated their security postures, fostered exceptional user experiences, simplified M&A, and more with zero trust + AI. With a focus on the customer journey, business outcomes, and value realization achieved through a Zero Trust Architecture, this ebook will help inspire your prospects and customers with real-life examples from their peers and encourage them on their own transformation journeys.

READ EBOOK

Featured IT Hero

Suneel Cherukuri, the CISO of DC Gov As the CISO of DC Government, our newest IT Hero oversaw the transition from legacy VPN appliances to a streamlined and cloud-native zero trust architecture. The result? Seamless, secure connectivity and work-from-anywhere flexibility for 15K government employees.

Explore DC Government’s journey, including Suneel Cherukuri’s perspective on the future of AI-powered governance and risk mitigation.

Read more

Latest Customer Videos

Unilever Enhances Global Security and Achieves “Just Enough” Access to Apps with Zero Trust

Consilio Modernizes Its Architecture, Reducing Risk and Providing a Remote Access Solution Users Love

Processing billions of transactions, stopping threats, and enabling secure access for 14,000 users

Watch Video

Watch Video

Watch Video

Video Spotlight

PTC To modernize its global operations and accommodate work from anywhere for its 7,000+ users in 30 countries, PTC shifted from a traditional architecture to 100% zero trust. In this video, CISO Matt Hart explains how replacing VPNs with zero trust connectivity reduced PTC’s attack surface and slashed security spend.

Watch video

Watch video

Latest Case Studies

Cisalfa Sport Strengthens Its Security Posture by FastTracking Zscaler Deployment in Less Than Three Months

Kern Community College District’s Move to Zero Trust Garners 99% User Approval Rating

Watch Video

Persistent Boosts Security While Saving $2M in Capex/ Opex Costs Year Over Year

Watch Video

Watch Video

Hot Off the Presses ゼットスケーラー、JICA

Nokia Selects Zscaler to

Zscaler: Powering a New

Toyota Gazoo Deploys the

のアクセス環境の安全性と

Enhance Security and

Era of Zero Trust with

Zscaler Zero Trust

利便性を支援

Cloud Capabilities

Segmentation

Exchange

READ ZSCALER PRESS RELEASE

ft. Nishant Batra, Chief Strategy & Technology Officer at Nokia

ft. Brian Morris, CISO at Gray Television and Shanker Ramrakhiani, CISO at IIFL

ft. Riku Nykänen, Information Security Officer at TGR-WRT

READ SDXCENTRAL ARTICLE

READ C YB ER M A G AZINE ARTICLE

READ INTELLI G ENT CIS O ARTICLE

How Repsol’s DLP

Zscaler Zero Trust

Zscaler Introduces

Strategy Enables A

Segmentation Prevents

Innovations in Intelligent

Fearless Embrace of GenAI

Lateral Movement from Ransomware Attacks

Segmentation to Extend

ft. Javier García Quintela, CISO at Repsol SA

ft. Brian Morris, CISO at Gray Television and Shanker Ramrakhiani, CISO at IIFL

Factories and Clouds

Branches and Factories and Clouds, Oh My! Zscaler Extends Zero Trust Segmentation to

Distributed Locations ft. Gray Television and IIFL READ SILIC O N AN G LE ARTICLE

READ REV O L U TI O NAIRIES ARTICLE

READ H ELPNET SEC U RIT Y ARTICLE

Zero Trust to Branches, ft. Brian Morris, CISO at Gray Television and Shanker Ramrakhiani, CISO at IIFL READ ZSCALER PRESS RELEASE

Latest Case Studies

Peer References, partner support, and federal funding sealed the deal at level 1 trauma center

Watch Video

Proxy play, superior POV outcomes, and scalability lead to transformation at Qube

Watch Video

Safran selects zscaler for a fiveyear zero trust partnership, displacing PAN

Watch Video

Learn from all 16 of our featured win stories in the FY25 WIN WIRE DECK. We will be adding another batch of high-impact win stories from this latest quarter by the end of February, so make sure to bookmark this deck to stay up-to-date with the latest and greatest wins from Q2.

Do you have a customer who would like to become our next featured advocate? Nominate them for the opportunity to participate today!

Your customer’s success story, secured.

Nominate a champion

Copyright ©2024. All rights reserved.

Zscaler, Inc. | 120 Holger Way, San Jose, CA 95134

Customer Success Stories for Q2

Customer Advocacy Newsletter

Let our customers do the selling for us!

The Customer Advocacy team is excited to help you start off the quarter strong with 25 brand-new customer success stories published in the last three months.

This newsletter only scratches the surface—explore all the resources at your fingertips in our Customer Advocacy Brochure.

NEW Resource

Customer Stories Database Real-world customer proof points help you build trust and socialize the value of our solutions, which can shorten sales cycles and increase revenue. But with over 500 case studies, videos, media articles, and more, how do you find the right asset to share with your prospect or customer?

Marketing Login

Sales Login

https://docs.google.com/document / d/1eeNo086OhuezOBE8ZH2vfWc6wVt8xf 315vwwqGmde5s/edit?tab=t

Introducing the Customer Stories Database: an internal, centralized repository of all the success stories at your fingertips. With live SFDC integration and up-to-date management, this database ensures you have accurate and in-depth customer testimonials to help accelerate deals in motion. Learn how to make the most of the database by reviewing this User Guide.

Customer Video Testimonials

Securing and improving experiences 12,000-15,000 users at scale by delivering direct-to-cloud connectivity

Watch Video

Accelerating expansion and cloud migration with zero trust segmentation and AI-based security innovations

Replacing legacy VPNs leads to improved user experience and protection from threats at scale

Watch Video

Watch Video

Video Spotlight

MGM Resorts International Hear from Stephen Harrison, CISO at MGM Resorts International, as he shares how his team blocks more than 275,000 threats per month, boosts mobile device efficiency by over 50%, and secures data with best-in-class DLP and deception technology in the Zscaler Zero Trust Exchange.

Watch video

Watch video

Latest Case Studies

Promoting digital transformation to change hospital work practices and enabling zero trust access from mobile devices

Safeguarding data and users in extreme remote environments through partnering with Zscaler

Advancing digital transformation for its customers and infrastructure with the Zscaler zero trust architecture

Read More

Read More

Read More

Guest Authored Blogs

XPO’s zero trust expansion keeps transport service centers operating optimally

Read More

Three ways zero trust architecture made our organization better beyond security

Read More

3 lessons learned about the indispensable chemistry between zero trust and innovation

Read More

Hot Off the Presses Lessons learned: 4 Zscaler deployments later ft. Andrew Baker, CTO at Capitec READ NETWORK WORLD ARTICLE

How BT is working with Zscaler to tackle the new security frontier ft. David Harcourt, Chief Security Authority at BT READ INTELLIGENT CISO ARTICLE

ft. Qatar Airways

Trust no one: digital trust in the age of artificial intelligence

ft. Demond Waters, CISO at the NYC Department of Education

ft. Alex Philips, CIO at NOV Read F INANCIAL TI M ES A r tic l e

ways Sanmina maximized its Zscaler Zero Trust Exchange investment 6

ft. Matt Ramberg, VP of InfoSec at Sanmina

READ OOREDOO B U SINESS P RESS RELEASE

How the nation’s largest school system keeps students safe

Read RO U TE F I F T Y A r tic l e

Ooredoo, Qatar Airways, and Zscaler partner on groundbreaking cybersecurity project

Read Net w o r k Wo r l d A r tic l e

epartment of Education builds the pipeline for future cybersecurity professionals

The present and future of Zero Trust segmentation at Gray Television

ft. Demond Waters, CISO at the NYC DoE, and Anthony Dixon, Dir. of Cybersecurity Engineering

Read Net w o r k Wo r l d A r tic l e

NYC D

ft. Brian Morris, VP and CISO at Gray Television

Read Net w o r k Wo r l d A r tic l e

Featured Win Wires

First Avalor UVM deal in EMEA, displacing Balbix through a “total team effort”

Watch Video

G2K Utilities Company chooses Zscaler over Netskope to enable agile M&A; deal closed via GCP

Watch Video

ZIA & ZPA drives transformation, tees up successful à la carte selling for increased protection and segmentation

Watch Video

Explore all 43 featured FY24 Win Wires, and watch out for a NEW BATCH of FY25 Q1 WIN STORIES that will be available at the end of November.

Do you have a customer who would like to become our next featured advocate? Nominate them for the opportunity to participate today!

Your customer’s success story, secured.

Nominate a champion

Copyright ©2024. All rights reserved.

Zscaler, Inc. | 120 Holger Way, San Jose, CA 95134

Customer Success Stories for Q1

Customer Advocacy Newsletter From vision to value: customer-led stories of transformation As we gear up to wrap the final quarter of FY25, now is the time to leverage customer stories to help accelerate and close key deals in motion. In this edition, you’ll find fresh case studies, videos, blogs and more that showcase how Zscaler is delivering critical outcomes to organizations around the globe. Customer proofpoints can be the tipping point, bringing credibility, clarity, and confidence to every stage of the sales cycle. Don’t miss the chance to share these insights in your next conversation!

Explore the highlights below and access all of the customer content in our Customer Advocacy Brochure, the “Customer Success Stories” tile in Okta or via the Marketing Login & Sales Login.

Don’t want to wait for the next newsletter? Check out all of our latest customer content on the website and in slide format anytime!

NEW Resource

Zenny Award Winners The Zenny awards highlight those who have embraced forward-thinking strategies, navigated complex challenges, empowered their teams, and driven meaningful transformation in their industries. Recognizing these exceptional leaders is particularly meaningful for us as we consistently see firsthand the impact of their work–not only on their organizations, but on the broader communities they touch. Congrats to the winners of our inaugural awards!

Featured IT Hero

Antonio Cerezo Hormeño, Head of Cybersecurity, Europe & LATAM at Sanitas Sanitas rapidly deployed ZIA to 12,000+ users in just 2.5 months!

His leadership was key to Sanitas’ shift to a Zero Trust architecture, fostering a transparent and agile working environment for employees and partners.

Read more

Guest Authored Blogs

XPO’s zero trust expansion keeps transport service centers operating optimally

Read More

Three ways zero trust architecture made our organization better beyond security

Read More

3 lessons learned about the indispensable chemistry between zero trust and innovation

Read More

Video Spotlight

T-Moble Why did T-Mobile, one of the largest wireless telecom operators in the US, choose Zscaler to enhance the company’s security infrastructure? Zscaler stands out among the rest because it was built from the ground as a true, scalable zero trust network access solution.

T-Mobile transitioned to hybrid zero trust in just 90 days, reducing the need for traditional VPNs and providing employees and other team members with secure and direct access to applications and resources. Zscaler Digital Experience (ZDX) played a major role in the speedy migration by enabling the team to precisely pinpoint issues in the IT ecosystem and resolve them proactively.

Watch video

Watch video

Latest Case Studies

BorgWarner Embraces Zero Trust + AI, Experiences 75% Faster Time-to-Value for M&As and Divestitures

Junglee Games Secures Employee and Customer Data with the Zscaler Zero Trust Exchange

EML Leverages Zero Trust to Secure Private AI-Based Apps and Increase Digital Trust for Customers

Read More

Read More

Read More

Latest Blogs

Uber's Road to Robust AIDriven Risk Management

Read More

Securing Future Growth: How FICO Embraces the Cloud with Confidence

Read More

Enterprises Embracing Zero Trust Everywhere

Read More

Hot Off the Presses Zscaler Zero Trust

Identity as the New

Zscaler Unveils Asset

Exchange Platform

Perimeter: NOV’s

Exposure Management

Deployed Across

Approach to Stopping

for Faster, More

T-Mobile Operations

the 79% of Attacks That

Effective Cyber Risk

ft. Jeff Simon, SVP and CSO at T-Mobile

Are Malware-Free

Reduction

ft. Alex Philips, CIO at NOV

ft. Mike Melo, CISO at LifeLabs

READ ZSCALER PRESS RELEASE

Sandia Labs’ Zero Trust Approach: Balancing

READ VENTUREBEAT ARTICLE

Demonstrate ‘ROI’ in Face of DOGE Cuts

ft. Jason Crenshaw, Director of Information Security at Sandia National Laboratories

ft. Justin Fanelli, CTO at the U.S. Navy and Vu Nguyen, CISO at the U.S. Department of Justice

MERITALK ARTICLE

51 Seconds to Breach: How CISOs Are

Cyber Leaders Seek to

Security, User Experience

READ

READ ZSCALER PRESS RELEASE

Countering AI-Driven, Lightning-Fast Deepfake, Vishing and Social Engineering Attacks

READ FEDERAL NEWS N E T WO R K A R T I C L E

ft. Alex Philips, CIO at NOV READ VENTUREBEAT ARTICLE

Featured Win Wires

Asahi Switches from MPLS and VPN to Reliable, Feature-Rich Zscaler, Leaving Netskope Behind

Zscaler Airgap Secures San Joaquin County’s Critical Systems, Drives Out PAN, Beats Netskope

Zscaler Comes Out the Winner in Swiss Re’s Rigorous Comparative Test, Crushing

R ead

R ead

R ead

More

More

PAN

More

Bookmark the FY25 WIN WIRE DECK for even more stories across competitive scenarios, use cases, verticals, and more. This resource is designed to help you understand common challenges faced by customers and identify strategies to overcome roadblocks, build champions, and close! Coming soon, we’ll have win stories on Q3 wins including a massive new logo deal with PepsiCo, Zscaler’s largest Avalor deal in history with AdventHealth, and more.

Do you have a customer who would like to become our next featured advocate? Nominate them for the opportunity to participate today!

Your customer’s success story, secured.

Nominate a champion

Copyright ©2024. All rights reserved.

Zscaler, Inc. | 120 Holger Way, San Jose, CA 95134

Customer Success Stories for Q4

Customer Advocacy Newsletter Your quarterly dose of fresh customer content Welcome to the latest edition of the Customer Advocacy Newsletter! Did you know that in the past three months, 29 new public-facing customer story assets have been published? Read on for highlights and resources to help you find realworld stories to help you end Q4 with a bang!

NEW Resource

Customer Advocacy Hub Introducing the Customer Advocacy Hub: an interactive PDF where the universe of customer advocacy content is at your fingertips. Bookmark this resource so you can easily access all the public-facing and internal content available to help you incorporate the customer voice into all that you do.

View Brochure

Featured IT Hero

Ankit Agarwal from Encora When most of Encora’s 10,000+ users went remote, legacy firewall and VPN appliances couldn't offer the speed or scale to protect them anymore. To ensure business continuity and strengthen cybersecurity, our newest IT Hero Ankit Agarwal chose the cloud native, proxybased architecture of the Zscaler Zero Trust Exchange.

Read more

In Q2, we published the first-ever digital Zscaler IT Heroes Comic Book! To continue bringing our customers’ voices to life, we’ve created a physical version of the series. Attendees at Public Sector Summit and RSA are loving it! Next stop for the series: Zenith Live!

Latest Case Studies

Securing Internet and Private Application Access for Over 1 Million Users

Choosing Cloud-Delivered Zero Trust to Replace Legacy VPN

Read More

Read More

Processing Billions of Transactions and Blocking Millions of Threats at Scale

Read More

Video Spotlight

Micron Technology With 11 manufacturing plants, multiple customer labs and global operations, Micron Technology needed a cloud-based solution that could scale and extend to all those locations as well as employees, suppliers, and customers.

Hear from Chris Harlow, Sr. Technical Manager of IT Security and Nitin Negi, Sr. Manager of Cybersecurity Engineering and Operations at Micron Technology, on how the company leverages Zscaler zero trust to provide a consistent, safe user experience, reduce cyberattacks by a significant margin, and lower operational costs and overhead.

Watch video

Latest Case Studies

Peer References, partner support, and federal funding sealed the deal at level 1 trauma center

Watch Video

Proxy play, superior POV outcomes, and scalability lead to transformation at Qube

Watch Video

Safran selects zscaler for a fiveyear zero trust partnership, displacing PAN

Watch Video

Guest Authored Blogs

Cushman & Wakefield’s Roadmap for Consolidating and Simplifying Security with Zscaler

Read More

How Zscaler’s Powerful Integrations Help the State of Oklahoma Efficiently Do More with Less

Trailblazing Heroes Lead the Charge in Secure Digital Transformation

Read More

Read More

Hot Off the Presses 17 Million Cyberattacks A Day: How Oklahoma Stops 99% of Them

The Future of Cybersecurity is Fighting AI with AI

Hosokawa Alpine setzt Cloud-First-Strategie um

featuring Michael Toland, CISO at State of Oklahoma

featuring Darin Hurd, CISO at Guaranteed Rate

Read Route Fifty Article

Read t h e E cono m i s t Article

featuring Alexander Kiffe, Operations Director IT at Hosokawa Alpine AG

Zscaler finds enterprise AI adoption soars 600% in less than a year, putting data at risk

Zero Trust bei Krannich Solar

featuring Alex Philips, CIO at NOV Read VentureBeat Article

featuring Alexis Ladas and Benedikt Hermann, IT Managers at Krannich Solar Read S ilicon Article

Read CIO. co m Article

Does your customer champion have an amazing Zscaler journey? Nominate them for customer advocacy opportunities or encourage them to swing by the Gartner Peer Insights booth at Zenith Live in Vegas. We want to meet them and help elevate their story!

Your customer’s success Nominate

a

champion

story, secured.

Copyright ©2024. All rights reserved.

Zscaler, Inc. | 120 Holger Way, San Jose, CA 95134

Customer Advocacy Newsletter New Success Stories to Kick Off Q3

Your Quarterly Dose of Fresh Customer Content It’s the newest edition of the Customer Advocacy Newsletter, your onestop shop for highlights on the global Customer Success Stories we’ve released over the last three months!

NEW

IT Hero Digital Comic Book The first-ever Zscaler IT Heroes comic book is here! Our customers are the “heroes” of their organization’s digital transformation in 12 vividly illustrated stories, each one a compact retelling of the customer’s zero trust security journey with a link to the full case study.

These comics were created to honor our customers in a fun and unique way, offer their peers potential solutions, increase traffic to zscaler.com, and drive revenue for Zscaler. Ultimately, they bring our customers’ voices to life and can help create buzz about Zscaler in the marketplace.

01

01

Latest Case Studies

Blocking advanced threats at scale, bolstering user productivity

Replacing legacy VPN to enable an efficient, modern hybrid workplace

Leveraging a cloud-based zero trust architecture

View Success Story

View Success Story

View Success Story

Video Spotlight When the world shifted to remote work, Ramsay Health Care needed to find a way to offload their on-premises appliances in favor of a more flexible and secure cloud solution. Today, the company leverages the Zero Trust Exchange to not only keep patient data secure, but also deliver seamless digital experiences wherever users are located.

Watch this video with Julian Zelones, Manager of Security Engineering at Ramsay, to learn what made Zscaler the company’s clear choice.

Guest Authored Blogs

How the Four Pillars of Zscaler lead to successful customer outcomes

Cebu Pacific Air secures hybrid work with Zero Trust

Immortalizing the heroic journeys of Zscaler customer advocates

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Featured IT Hero Deneen DeFiore, VP & CISO at United Airlines, dropped her legacy VPN and firewall baggage. Now, Zscaler secures United’s 80,000+ hero characters, as well as its entire technology ecosystem, and helps the company deliver industry-leading travel experiences—and the sky's the limit! Watch the full story.

Hot off the Press Zscaler Unveils AI-Powered Analytics Across Cyber Risk, Digital Experience, SaaS Usage, And Workplace Trends

Zscaler Announces Industry-First Zero Trust Innovations To Secure Workloads and Cloud VDI

Venture Beat: How Enterprises Are Using Gen AI To Protect Against ChatGPT Leaks

Zscaler Introduces Industry’s First Zero Trust SASE, Built On Zero Trust AI Why stop here? Head to our Customer Stories Library to see all the inspiring examples of how organizations worldwide have partnered with Zscaler to become more efficient, resilient, and secure.

Your customer’s success story, secured.

Nominate Champion

Copyright ©2024. All rights reserved.

Zscaler, Inc. | 120 Holger Way, San Jose, CA 95134

Customer Advocacy Newsletter New year, new customer success stories

Ring in 2024 with the latest customer success stories Welcome to the Zscaler Customer Advocacy Newsletter! We’re kicking off 2024 by showcasing the latest and greatest content from our #ZCloudCollective customer advocates.

NEW

New Asset: Customer Infographic

Our customers’ success stories are a powerful competitive differentiator.

Why not have them do the selling for us?

The Benefits of Zscaler According to Customers highlights compelling stats straight out of our success stories, aligned to our four pillars: cyberthreat protection, data protection, business analytics, and zero trust connectivity. It should be a useful tool across all marketing functions to help accelerate sales cycles and generate more pipeline. Commit these proof points to memory!

Explore the stats and get the full infographic

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Featured IT Hero

It’s a bird … it’s a plane … it’s Ash Surti, Chief Digital and Information Officer at Colt Technology Services—our latest IT Hero honoree!

Proxy appliances leave blind spots around encrypted threats, and deploying them can take 18 months or more. Ash Surti and his team at Colt Technology Services knew their business couldn't wait that long.

They deployed the Zero Trust Exchange in just three months—83% faster than their legacy proxy. Now, they get the best of both worlds: a robust security architecture and a superior experience for users, anywhere. Read the full case study.

Latest Case Studies

Blocking threats at scale and improving cybersecurity posture

Increasing business growth and productivity with Zscaler

Protecting sensitive patient data

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Video Spotlight With the extreme sensitivity of data in their industry, financial services and insurance companies must ensure their users and data are safe from threats at all times. Learn how Liberty Mutual leverages the Zero Trust Exchange to deliver the most comprehensive protection and an exceptional user experience, anywhere. Watch the video.

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Latest Case Studies

Zscaler helps CEnet transform online learning in Australia

Exceptional customer experiences begin at home

How to prepare for a successful Zscaler deployment

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Hot off the Press Smarter Government: How New Jersey Courts Began A Journey To Zero-Trust Security

The 4 Pillars Of The Zscaler Zero Trust Exchange: Customers Share Their Successes

Why Gen Z Have Become Part Of Lendleases’ Plan To Get Workers Back To The Office

10 Questions To Ask About Secure Service Edge (SSE)

Zscaler Partners With Imprivata And CrowdStrike To Announce New Zero Trust Security Solution For Healthcare Organizations Can’t get enough of our great content? You’re in luck! Our extensive Customer Stories Library contains inspiring examples of how companies worldwide are partnering with Zscaler to simplify and accelerate their zero trust journeys.

Reach new heights with the Cloud Collective Customery Advocacy Program Nominate Champion

Copyright ©2024. All rights reserved.

Zscaler, Inc. | 120 Holger Way, San Jose, CA 95134

Customer Success Stories for Q1

Customer Advocacy Newsletter Kick-start Q1 with compelling customer proof points Congrats on another fantastic year! The Customer Advocacy team is excited to help you start the new quarter strong with 25 brand-new customer success story assets published in the last 3 months. This newsletter only scratches the surface —explore all the resources at your fingertips in our Customer Advocacy Brochure.

NEW Resource

Customer Showcase: ZL Customer Transformation Journeys Customer voices were front and center at Zenith Live ’24. Whether you were with us live or watching on demand, customer speakers showed up strong to share their experiences and validate our message.

We’re proud to share two transformation sessions dedicated to customers’ Zscaler implementation journeys. You’ll hear firsthand stories of organizations using zero trust principles and leading technologies to protect their users and data while gaining a competitive advantage.

Las Vegas Customer Evolution Showcase featuring Unilever, XPO, and NYC DOE

The Hague Customer Evolution Showcase featuring BT and Micron

WATCH THE KEYNOTES

Featured IT Hero

Nitin Negi and Chris Harlow from Micron As a manufacturer on the leading edge of semiconductors and technology powering the AI revolution, Micron’s R&D and IP data is extremely valuable and sensitive. Our newest IT Heroes Nitin Negi and Chris Harlow knew they needed a zero trust framework to keep this data secure. They partnered with Zscaler to achieve their zero trust goals and protect their multicloud environment.

Read more

Latest Case Studies

Replacing traditional firewalls/ VPNs, blocking threats at scale, and boosting productivity by 30%

Watch Video

Stopping cyberattacks, reducing support tickets, and lowering costs by hundreds of thousands

Watch Video

Improving visibility, blocking web-borne threats, and tightening security by replacing VPNs with zero trust

Watch Video

Video Spotlight

Amplifon Italian customer Amplifon is a global leader in the hearing care retail market. After setting goals to ensure consistent user and patient experiences as well as protect sensitive patient data, they knew their legacy on-premises proxy solution wouldn’t cut it. They needed a cloud native zero trust approach.

Hear from David Mallen, Global IT Network Operations Manager, as he discusses the company’s zero trust transformation, powered by Zscaler. Learn how we help Amplifon protect 15,000+ users and prevent millions of policy violations at scale.

Watch video

Latest Case Studies

The Present and Future of Zero Trust Segmentation at Gray Television

Six ways Sanmina Maximized Its Zscaler Zero Trust Exchange Investment

Watch Video

Watch Video

NYC Department of Education Builds the Pipeline for Future Cybersecurity Professionals

Watch Video

Hot Off the Presses How Keck Medicine replaced its VPN infrastructure with Zscaler Private Access to simplify the user experience ft. Dan Cha, Sr. Principal Radiology Engineer, USC Keck Medicine Read Network Computing Article

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Zero rust er einfachste eg hierzu f hrt ber den MSSP

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ft. Michael Hoffmann, Head of IT Infrastructure, Pro LPH Software G

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B usines s

"Our infrastructure is not designed for it": BT

security leader reveals the challenges of deploying zero trust ft. Dave Harcourt, Chief Security uthority and utomation Director, BT

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Read THE

Persistent Systems selects Zscaler to launch technology modernization and renewable energy initiatives

石川県の恵寿総合病院が、病 院の働き方を変えるDXを推進 するためにZscalerのゼロトラ ストセキュリティソリュー ションを導入

ft. Debashis Singh, CIO, Persistent Systems Limited

ft. Masahiro Kamino, Chairman, Kei u General Hospital

Read THE Press Release

Read THE Press Release

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S tack Article

NEW RESOURCE

Featured Win Wires

Driving internal consolidation and continued New Yorkplatform City value lands Zscaler for Users ELA upgrade

5-year ZIA and ZPA contract for 190K users, with seeds planted for 2026 SLP upsell

Department of Education

Capitec Bank Limited

Securing Internet and Private Application Access for Over 1 Million Users

Choosing Cloud-Delivered Zero Trust to Replace Legacy VPN

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Read More

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Zscaler selected over Fortinet, Netskope, PAN to protect $10B business from security incidents

Read More

Have a strong Q4 win to share and celebrate? Learn how to submit your win story on Zsource. We’ll choose new stories to feature and add to the FY24 Win Wire Deck throughout the coming quarter.

Do you have a customer who would like to become our next featured advocate? Nominate them for the opportunity to participate today!

Your customer’s success story, secured.

No min a t e a ch a mpi o n

Copyright ©2024. All rights reserved.

Zscaler, Inc. | 120 Holger Way, San Jose, CA 95134

Customer Advocacy Newsletter New year, new customer success stories

Your quarterly dose of customer content!

We have some exciting new customer stories to share and much more!

Learn how our global customers leverage the Zscaler Zero Trust Exchange to solve real-world business problems, and what results they achieved.

Utilize these stories for your Q3 opportunities.

NEW

Featured Illustrated Case Study

Did you know many of our customers still have traditional security infrastructures, including multiple VPNs, that make the environment complex for both users and IT? We provide secure, effortless work-from-anywhere access to users, including developers and employees of newly-acquired companies.

Learn how Michael Jacobs at Mindbody is utilizing the Zero Trust Exchange to uplevel security, experiences, and M&A.

Case Study Slides

With a library of more than 150 approved customer case study slides, leverage storytelling from our customers for meetings and presentations. Search by region: AMS, APJ, and EMEA.

Pro tip: Search keywords such as: “secures connections, lowers cost, AWS” and much more.

Latest Case Studies

Explore our newly-designed Customer Page to learn how we’re helping businesses solve critical problems with our Zero Trust Exchange platform.

Today’s spotlight is Mercury Financial: elevating security posture, maintaining compliance, increasing efficiency, and securing workloads on AWS cloud.

Guest Authored Blogs

Zscaler and CrowdStrike Integration Protects the Whole Picture

In Our Modern Workplace, Security, and Sustainability Go Hand in Hand

Are You Missing a Critical Component in Your Zero Trust Approach?

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Hot off the Press Women’s Tennis Association Selects Zscaler to Accelerate Secure Digital Transformation

Encora: Winning Customer and Employee Trust in Uncertain Times

Zscaler Enhances SSE Solution With Advanced Cloud Resilience Capabilities

Winners of TMCnet's Zero Trust Security Excellence Awards for 2022 Announced

New Jersey IT Company Explains Importance of Cybersecurity

RSA 2023- Zscaler Expert 1:1 & Executive Meetings

Zenith LIVE is Coming!

Zscaler Cloud Collective -

Customer Advocacy Program

We want to hear about your happy and successful customers! The Cloud Collective Program gives you the opportunity to partner with us, nominate customers, and provide introductions so we can showcase our “customer voices” and celebrate their innovation and thought leadership.

Have feedback on what you’d like to see in future newsletters? Please send your comments to customeradvocacy@zscaler.com.

Reach new heights with the Cloud Collective Customery Advocacy Program Nominate Champion

Copyright ©2024. All rights reserved.

Zscaler, Inc. | 120 Holger Way, San Jose, CA 95134

Customer Advocacy Newsletter Q2 Success Stories

Your quarterly dose of fresh customer content Welcome back to Zscaler’s Customer Advocacy Newsletter, Q2 edition!

Your one stop shop to browse through all of our latest and greatest customer testimonials.

NEW

Featured Illustrated Case Study

Did you know that traditional VPN services create backdoors, allowing threats to enter and bad actors to move laterally? With Zscaler, employees and users connect directly to the applications they need, never the network, making sensitive data and critical applications undiscoverable to external threats. Learn how Matt Ramberg, VP of IT at Sanmina leverages Zscaler to reach their zero trust goals.

Case Study Slides

Gearing up for your next meeting with a customer or prospect? Browse our catalog of 100+ externally approved customer case study slides to add to your presentation.

Pro tip: You can search the entire deck for keywords such as “reduce cost, improve user experience, AWS” and much more to find exactly what you are looking for.

Latest Case Studies

Protegrity Boosts Its MOL Group Accelerates

Verisk Increases Modern

Expansion and Maturity

Workplace Productivity

Protection of Billions of Users’ Data

View Success Story

View Success Story

View Success Story

Video Spotlight Hear from Ken Collins, Sr. Dir. of Information Security at Sunbelt Rentals, about how the Zscaler Zero Trust Exchange delivers a centralized policy framework that ensures secure access for mobile devices, servers, and workstations anywhere.

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Guest Authored Blogs

Three Ways Zscaler Protects Organizations from Data Loss

How Mobility ADO Battles the Bad Guys with AIpowered Threat Detection Technology

Porsche Informatik Modernizes Europe's Largest Automotive Retail Group with Zscaler

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Hot off the Press Zscaler’s longest standing customer, the Arc Mid-Hudson, advances security capabilities for mobile healthcare workers and patient data

Zscaler achieves carbon neutral status and establishes new goal to reach net zero by 2025

CSO Online: How SSE became a critical component of the New Jersey Judiciary’s strategic roadmap

Zscaler advances enterprise data security with industry-first zero configuration data protection

Are you in search of even more customer proof points? Check out our redesigned Customer Page to view all of our success stories by industry, region, product, solution and more!

Reach new heights with the Cloud Collective Customery Advocacy Program Nominate Champion

Copyright ©2024. All rights reserved.

Zscaler, Inc. | 120 Holger Way, San Jose, CA 95134

Customer Advocacy Newsletter New success stories to kick off Q1

Your quarterly dose of fresh customer content Welcome to the inaugural Zscaler Customer Advocacy Newsletter! We’re excited to showcase our new and unique Customer Success Stories in one convenient location.

NEW

IT Hero Series

When customers share compelling success stories, others get inspired to kick off their own zero trust journeys. To celebrate our outstanding Customer Champions, we’re introducing the IT Hero Series, a fun set of illustrated narratives featuring our strongest advocates. Check out our first honoree: Mark Ferguson, CISO at Bombardier!

Latest Case Studies

Improving security posture Delivering the culture of

Boosting enterprise data and enhancing user

confidence in cybersecurity

security by over 90% experience

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Video Spotlight

NOV, a leading supplier of technical equipment and services for the oil and gas industry, with over 27,000 employees and thousands of users worldwide, needed secure, reliable access—anytime, anywhere, on any device. To improve security and simplify IT and employee operation, NOV began their secure digital transformation journey with Zscaler.

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Guest Authored Blogs

Lessons learned for companies looking to modernize security and business

Learn 6 steps for speeding M&As with the Zero Trust Exchange

How to position your business to become a digitized leader in your industry

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Hot off the Press GCN: Judiciary’s zero trust foundation secures remote access

The Register: Mergers and acquisitions put zero trust to the ultimate test

Oklahoma: Zscaler platform continues to improve with new defense and support solutions

Zscaler launches Canberra co-located data centre

Coats to power IT and OT security with Zscaler zero trust exchange for industry 5.0 transformation Can’t get enough of our great content? You’re in luck! Our extensive Customer Stories library contains inspiring examples of how companies worldwide are partnering with Zscaler to simplify and accelerate their zero trust journeys.

Reach new heights with the Cloud Collective Customery Advocacy Program Nominate Champion

Copyright ©2024. All rights reserved.

Zscaler, Inc. | 120 Holger Way, San Jose, CA 95134