C-BRIDGE
User experience design
Project Summary
C - Bridge is a cloud-based management system, includes a power adapter and a software app, which have the file synchronization function and minimalistic apps of laptop and mobile terminal.

C - Bridge is a cloud-based management system, includes a power adapter and a software app, which have the file synchronization function and minimalistic apps of laptop and mobile terminal.
In 2022, electricity use would account for 46% of carbon emissions, whereas cloud storage use will account for up to 40% of power use. It's worth noting that the worst-case scenario is expected to occur in 2030 and will total 3000 TWh, up from 2022's value by 18%.
It has been predicted that global electricity usage would grow by 2.8 to 3.4% per year, and with recent explosive growth in cloud computing storage, the size and scale of these data centers continue to grow, and today they are seen as a critical element in the next stage of growth.
Who What Where When Why
How do we enable to increase Internet Studentsthe efficiency of Cloud storage in the use of electronic devices reduce in order to electricity consumption in the gas emission?
The 1GB cloud storage in a year is greater than 3- 7 kWh energy cost and about 1. 9kg Co2 emission.
Data centers never be turned off and constantly shuf fling and checking data and redundant copies.
Location: GIX Building, Roon240
Participants: 3 Duration: 40minutes
Surrounding: The three participants sit together on the side of the table, and the observer sits on the other side of the table.
The Internet, and all of the systems = 3.7 % of all greenhouse gas emissions by 2025.
The result is that a single data center can consume the e quivalent of electricity for 50,000 homes.
Build Environment: How many documents , photos, slides, and files are included in google drive?
One document, with plenty of photos in it.
2. Traffic: Whats the behavior people often do when uploading documents to the drive? nd what are the first, second, and last steps? How many steps they will do while uploading one file?
They tend to upload essential photos for group discussion on Google Drive; Also, discussion notes ta ke up a great part of documents on Google Drive; They drag the file onto the browser and it ta kes within 10 seconds.
3. Demographics (Internet users ): Which user prefer to use cloud resources to upload , store and share?
Fifty million tons of electronic waste are generated every year - which is equal to 1,000 laptops thrown away every second - only 12.5% of which is recycled.
In this scenario, people who do collaborative group projects. And one of the group member who ta ke essential notes is willing to upload and share in group discussion.
4. Tools and technologies:
offline preview useless files clean up increase transfer speed organizing reminder synchronization across cloud platforms;
The goal of this project tends to solve problems in five aspects: 1) , 2) , 3) , 4) , 5) It allows users to maximizes the file storage, organization, and management.
This is a large amount of energy consumption and highlights the need for data centers to be designed and operated in an energy-efficient manner, and to be powered by renewable energy sources to help reduce their environmental impact.
It highlights the importance of reducing the environmental impact of cloud storage through efficient file management and organization, as well as the use of sustainable energy sources for data centers.
They are using phones, such as Airdrop to transfer files, or USB drives; Sharing file is difficult for its syncing issue ; Transferring of fline requires specific hardware, which is not convenient.
she transferred her videos and photos from her phone through irdrop function
Linda started sharing her opinion for group discussion, and and then attached her photos to the shared Google Drive document;
Afterward, Angela added some notes and new ideas on the Google Word document, and Linda and started to write down group discussion notes
Three of them started sharing opinions for Chi s observation, but without ta king notes;
opened a new Google Word document shared her observation using illustration pictures and photos shared on Google Drive
Linda further , with the other two of them are loo king at the screen together ;
Linda shared a photo using her phone to further illustrate the details for field observation, without uploading it on the Google Drive. Three of them shared opinions about these photos ;
Chi simultaneously transfer some photos through Wechat Group
For further presentation,, and she illustrates the pictures from her phone and laptop
started to copy and paste Google Word Document link to the Wechat Group chat .
After 40 minutes, they finished their meeting ; And Linda
What is the problem that e xists today ?
What s the solution?
The questionnaires contains 30 effective responses and selected essential analysis of answers.
The references come from three aspects of the field, which is: secondary study, field study observation, and questionnaire survey.
User Business Technology
1 1 2 3
2 3 4 2 3
53.5% of users only s pend a small amount of time organizing their cloud storage , 13.8% 2-3 times a week 34.5% back up their file in cloud storage servi ce create a folder before they collaborate
The key benefit of storin g files on Cloud drive is .
the ability to share them easily, both with access to personal use and tea mwork upload their photos or files on the cloud drive platform without deleting them after their usage providing discounts to users , especially for students
During the field study, it could be found that cloud stora ge users tend to . Based on the questionnaire, it could be found that who usually use it, it is essential to create trust .
1 2 3
Insights
The advanta ges of cloud usa ge are more convenient to use without a physical drive, use cloud storage because it is more And of respondents use cloud stora ge because of its Above Cloud storage outputs hu ge amount of carbon dio xide to the environment .
The user interface is preferred to , which consider their thou ghts, preference, and behaviors.
ages between 18-30
It has to , making the whole hardware and software switch freely and smoothly.
make a bridge between a hard drive and cloud storage
3
The workflow of the user ourney needs to consider as and set up a series of functions, li ke
high efficiency popping up window, keywords extraction to help users organi ze the cloud files.
to central organizing principle and benefit everyone Help users rely on i Cloud storage, and the company ; cloud files and
Make the brand identity wins the biggest business strategies at the expense of extra storage capacity Using multi devices to store increase the purchasing power index.
which has the potential to lead up hu ge storage waste; of the respondents use cloud storage ; of respondents are most likely to ; Most respondents with others while usin g cloud stora ge. 1 1 1 2 2 3 4
Name: Monica Age: 23 Location: NYC Job: UX Designer
Method of storage: Icloud Storage
Pain Point: She organizes the cloud files when the storage is almost full. She does not have enough time to organize the cloud files, it takes her almost 1h to organize it. Maintaining cloud-based services for all platforms is a significant expense. She can not open the important files without network.
Behavior: She purchased 2T service of icloud drive(back up design files), and always use autosave function of design software(adobe, figma). She always uses multi-devices to sync files.
Name: Henry Age: 26 Location: Seattle Job: Software Engineer
Pain Point: He doesn't organize his google drive, making it not easy to find files next time. Every new project he creates a new folder to share with his colleague, wasting much time communicating.
Name: Olivia Age: 19 Location: NYC Job: Undergradu ate Studen
Method of storage: Local Storage Local Storage
Behavior: he often shared the documents with his colleague on Github and google drive, and never deleted his file after finishing each project.
Pain Point: She loses her files when she changes a device, she needs to use more than two hard drives to transfer files while working. It is hard to find one specific file when she uses different storage level of hard drive, she could not remember which drive she saved.
Method of storage:
Behavior: She always did her design work in the Adobe software, like Photoshop and Illustrator, and she saved her Adobe files on the laptop, and then transfers her files to the hard drive.
automatic to work on file sharing and syn cing
remotely updating & sync your files, and keeping their files encrypted. 55.2% of respondents convenient; 33% safety. half of the respondents don t know how much energy is used in cloud storage . It is , and it could be store, mana ge and access all of the files on the different device ; , and meet some basic safety requirements
Set up per gigabyte;
Take action on decreasin g the pressure of data centers, which is to .
Create an a pp that can easily synchronize different cloud storage platforms numbers of the energy cost of data storage remind users on the organization and management
Here are the first version of the low fidelity prototype, and our evaluation of usability test users were used this version to test, we revised and generated our final solutions based on the reflection.
s issue practically, efficiency, and artistic strategies .
We tested 5 participants and noted down their scope, severity, key finding, description and our reflections.
1 2 4 5 3
Scope 2 Severity 3 Key Finding 3
User does not know the meaning of the sync botton.
Scope: 2 Severity: 3 Key Finding: 3
Scope: 2 Severity: 3 Key Finding: 3
Scope: 2 Severity: 1 Key Finding: 3
Scope: 2 Severity: 3 Key Finding: 2
The usability test is designed for the user, specifically for the to . In total, there are 5 users to interact with the test, and each session takes . After each usability test, there would be .
UW students test mobile and laptop electronic prototype 15 20 minutesa debrief tal k for 10 15 minutes
Most users don know what s the meaning of the button or when they need to press it.
She asks directly how to enter into the ne x step.
While user do the test, he does not know the specific functions.
App in different device could not be recogni zed as one brand product.
Users confused about function of two terminals; User does not know the connection between mobile and PC terminals.
User doesn need the sync button of the hardware.
He wants to backup the photos directly from the app to C-Bridge directly.
She confused about the features of sync, and she mentioned that it is easier to be set up automatically.
After taking photos, he frowned at his face while waiting for transfer files.
to your profile in the phone app, and then click on the recent 5 days files and take a photo on it
Drag the photo to it
Find the connected wire and connect the C Bridge to your laptop
Open the CBridge app
Answer three questions to your profile the “GIX” folder on the main page Click on the , and chosen by folder name Click on the GIX icon, and named ab 6 report 555 timer the file into the TECHIN511 folder;
Log in Click on the add icon delete set up Find and open filter icon open the file Drag
return icon clean up step
filter icon and chosen by si ze delete icon return icon
view your monthly usage report
11. Click on the and back to the main page 12. et s do the. Please find and open the 2019 Studio folder; 13. Click the ; 14. Click on the ; 15. Click on the, and back to the main page 16. ou can go to the usage state and click the bottom ; 17. After checking your usage report, you can click on the return icon ; 18. Thanks for your patience, you are all set.
Reflection
Delete the sync button, set it to automatically synchronize all files.
Add descriptive or indicative labels as hints if still need to keep the icon button.
Add the introduction in the intro page to e xplain that the C-Bridge is a cloud based management system;
Explain the charger function which would be automatically transfer mobile files to the PC terminal at a high speed.
Unify the information structure and user interface at both terminal ends, especially for the information page.
Write down the common functions of each terminal in the introduction part.
Add indicative stickers on the surface of the product, and help user read before wrap the package.
Delete the sync button, and remain the led part to show the visuali zed uploading process.
Add a pop up window and help user to tap and connect from the local album to the hardware.
Add info icons to introduce more detailed description.
Based on the usability tests, we redefined our tasks and summari zed our design goals, the attactment below
Tea Capsule is an mobile application and product design which provides an alternative trading method allowing farmers and tea enthusiasts to trade directly. This allows farmers to gain more profits they deserve, and at the same time, tea enthusiasts around the world could buy high-quality tea products at a lower price. On the other hand, Chinese tea has been underappreciated compared to Indian tea and Japanese tea. By adding a fashion element in the package, Tea Capsule would attract more young people interested in our product and increase the international fame of traditional Chinese tea.
Service design / User experience design 2 Months Individual ProjcectThe Industrial Revolution, 1760-1840
The Industrial Revolution saw the wide-scale transition to new manufacturing processes in Europe and the United States between the mid 1700s and the mid-1800s, and represented an eta of great technological advancement. It was a time that invented numerous machines, key innovations that would helped Europe developed rapidly.
The Boston Tea Party - 1773
Apart from the minor incident of setting in motion a war of independence, the act of throwing crates of tea into Boston harbour also culminated in legislation that abolished tariffs placed on tea in both the colonies and domestically.
The Opium Wars, 1839-42,1859-1860
Along with silk and porcelain, a strong demand for tea developed in Britain from 1650 onwards. However, only silver was accepted in payment by China. The British figured out that instigating an influx of opium into China would be a deviously effective way of eliminating the trade deficit. This policy worked remarkably well, resulting in the Treaty of Nanking.
Tea Arrives in India, 1851
Despite strict Chinese restrictions on the movements of European merchants, Robert Fortune smuggled the Camellia sinensis plant out of the country to India, thus ending the Chinese monopoly on tea production. In addition to the plant, Fortune brought a team of expert Chinese botanists to foster the growth of tea in India. Within a generation India was a world leader in tea production.
Meiji Restoration, 1868
The Japanese concluded a treaty that opened up Japanese ports to trade after they recognized they were behind the Western powers.
Japan rose from the ashes of World War II. By the Meiji Restoration, they accelerated the industralization process which led to its rise as an essential power by the year 1895.
China is a country with a long history of tea production and consumption, tea culture has a long history. With the rapid growth of tea production scale and the continuous expansion of tea demand, the analysis aims to provide a clear framework through the growth of tea as a commodity at the international market, with specific emphasis on China from 1700-2020, to identify the tea production under the domestic and international market, economic trade and the historical cases during the time.
The total export of tea in China has been rising steadily, so it is easy for supply to exceed demand. If tea enterprise do not have certain brand reputation or characteristics, they are prone to overstock of goods and loss of sales;
China’s total tea output shows a continuous and steady upward trend. In 2020 China’s total tea output reached 1400000 tons. Steady growth maintained in 2019.
The decline of India price at the international market leads to less competivity after 2015.
Japan’s economic power influenced how the people used the market as a place of growth. The rapid industralization and modernization of Japan both allowed and required a massive increase in production and infrastructure.
Even though the export weigted average price is more expensive than the domestic average price, European countries became consumers of Japanese companies that allowed Japan sold product in a high price in the international market.
Historically, tea planations have been developed in the South and South East Asian countries under the European colonial paronage. Take an example to be one of the ediveance, East India Company tyrannized Chinese foreign trade economy since Opium War and suppressed India colonies to a massive tea (opium) production.
The decline of India price at the international market lead to high competivity for China after 1980. It mainly caused by the recovery of Kenya’s production from a past damage in the late 1990s coupled with the loss of lraqi market due to the war.
The Japanese concluded a treaty that opened up Japanese ports to trade after they recognized they were behind the Western powers. By the Meiji Restoration, they accelerated the industrialization process which led to its rise as an essential power by the year 1895.
As the graph above shows, the export volume of tea in China has been a huge increase during the period of 2018-2020.
By the advance of technology, the product volume of tea in China almost exceed the total product volumn of tea in India in 2020. It indicates that the overall production for exported tea to increase.
Among 21 century, the product volume in India increases six times while the export volume only increase 60%.
It indicates that India is a domestic market which tea consumption in India increases with the increase of population. Tea consumption in India used to grow by about 2% a year.
Over the time period of 2015-2020, Japan, on average, exports only 2% of their tea per year.
In total, this is a little amount over the world. With the global demand and competitive purchasing capacity, they control the export market at a low volumn but a higher price.
When consumers consume tea, they pay more attention to the brand, quality, cultural connotation, meaning and value of the products, which makes the competition of tea enterprises develop from the traditional marketing model competition to the cultural brand value quality competition. Here are three case studies to indicate the marketing and branding strategies of each brand.
Lipton established in 1893 as Thomas J Lipton Co. It is now the leading tea brand in the morld. Its advertising slogan is: “Direct from tea garden to the tea pot.” In 1992, Lipton officially entered China and started to sell blak tea and green tea. There are more than 11 major varieties of Lipton tea with Iced Tea having 85% share in US.
Lipton brought its standardized design and production of tea products. It helped Lipton reach every corner of the market while also building brand awareness amone each consumers. Lipton also invested in building a local factory and hiring local employees in China it allows them greatly reduced the costs and localized the brand. It helped the brand to act quickly to meet the needs of Chinese consumers.
Tea is traditionallyy a leisure product. Therefore, many Chinese brands target middle age and elderly people since these brands assumes that they have more leisure time to enjoy the process of brewing tea. However, Lipton tragets white-collar workers and young adults with its tea bags. The brand uses its tea bag as a competitive difference in China’s tea market because it is convenient. It simplified the steps of drinking tea in China.
Even though Lipton is a traditional brand with hundreds of years history, the brand is facing challenges according to the annual report of Unilever in 2019. Due to the low price, Lipton’s tea need to keep high sales to get enough revenue. Now, competition in tea market is tighter and consumers preferences have changed. Most young adult (21-35 years old) crave creativity and novelty, but Lipton has not innovated its package and products. Most Chinese competitors are rising, they have better understanding of consumers, more creative package, and advanced marketing.
Ochaski is a nihon-cha specialist, offering premium Japanese tea to tea lovers around the globe. It is not only Ochaski’s tea that is made in Japan – The tea containers, bags and wrapping materials are also made in Japan.
The brand targets consumers who value and seek a high-quality tea experience, and willing to pay for the brand’s high-value, high-price offering. With a clear niche segment in mind, the brand strategy and execution immediately becomes sharper in focus.
Creating original goods and services is another survival strategy for tea farmers and companies. Green tea salt, face masks, pillows, bathing powder, lip balm, dyed clothing, deodorizing sheets, and insoles are only some examples. The tea industry is encouraging the inclusions of tea powder in various foods: cookies, pancakes, soba, pasta, and more.
For the Japanese market, they ask themselves how to target the people and make them really become their customers. The target audience is young men between the ages of 14 - 35. Among these audiences, men accounted for 44.3%, women accounted for 55.7%. Ochaski know how to make their products to attract the customers.
For a brand to be perceived as possessing symbolic value, it is important for it to have a perception of exclusivity. In the case of Ochaski, it strives to create a sense of exclusively for its customers; Its high price point and limited, these mechanisms of creating perceived enable those who patronize the brand a sense of special status.
Xiao
Tea is a tea enterprise established and developed with internet thinking. The company’s vision is to become world-class Chinese tea brand. It covers six categories: green tea, black tea, oolong tea, dark tea, white tea, and reprocessed tea. The brand targets young adults with strong consumption power and pursue the quality of life. By the end of November 2018, Xiao Guan Tea’s sales revenue reached 2 billion RMB in China’s market. It has around 650 offline shopsin the nation.
Internet + e-commerce has broadened the sales channels of tea and adopting new marketing methods and designs is more advantageous to the sales of tea enterprises.
Mr. Du Guoying, the founder of XiaoGuan Tea made a very clear about the target consumer groups, aiming at those young people who pursue elegant and high-quality lifestyle. In 2016, XiaoGuan Tea was fully launched in tea market.
Although the scale of China’s tea market is huge, but the production enterprises present the situation of large quantity, small volume and uneven product quality, lacking the real leading brand. Driven by technological development and consumption upgrading, the production of tea enterprises should be developed in the direction of scale, industrialization, mechanization and branding.
XiaoGuan Tea do not sell individual tea capsules, which prevents consumers from tasting multiple flavors at once.
The tea market is growing exponentially while people have a strong interest in being health conscious, an interest for learning how to drinking tea in different varieties and components.
With the purpose of further understanding of the user’s interests and motivations, investigating user’s perference could provide more information on customer and social engagements.
Tea soft drinks become more and more popular in the group of people aged range of 18-39 years old, with the new trends gradually break up the traditional way to drink tea, the drinking type also change though time. It is the oldest way to drink tea that putting 4-5 leaves into the cup with boiling water, the youngers would not like to carry it on their way to work.
Use a pack of tea bag to package the tea and fill the cup with boiling water, it is a traditional way to drink tea that invented in 1900s. However, the youngers more likely to accept a new drinking type.
Pour the specialty tea powder into ice water or milk to instantly make a cup of tea, this kind of new way to enjoy the tea would be more attracted by the youngers.
Based on a wide range of survey and key conclusion, it provides several characteristics of service types that in this project, I would like to contain on :
Characteristic
The group of people Efficiency For the new emerging brand, it focuses on how to save customer’s time, especially in the first-tier cities.
It mainly remains on the range of 20-45 years old, the job be cencentrate on : college students, job workers; For these kinds of people, they prefer to choose a tea which the package is more convenient to use and quick to go.
Save costs Different from the traditional brand, the new emerging brand would like to consider the package in a nimble and simple way that customer do not need to buy a larger package but waste them on expiration date.
The largest tea consumption in new emerging brand of people surveyed was in the aged range of 18-39 years old and 54% of the complete group was female.
With the increase of consumer’s domination ability, the consumption potential of tea market is huge, and the consumer’s portrait of tea is younger, both men and women, old and young have certain tea consumption behavior and ability.
New Trends in the Tea Industry in next 10 years
Taste flavor
Brand Package Smell
Variety and origin
Some users value branding and package strategies. They are interested in the history of the brand, the storystelling of the product.
Some users like to get some help on instruction page before they use the product: recipes, health, ingredients. An useful instruction could help users get more information about products.
Some users enjoy being captivated by multi-sensory experiences that appeal to all of the five senses: sight, smell, taste and sound.
“ Tea has mild antiseptic properties which can be passed on through breastfeeding from mother to baby. “
“ More importantly, water is boiled in the tea making process, thus killing lots of nasty bacteria that cause illnesses such as dysentery
it is very commonly held that tea, and its natural vitamins and antioxidants, holds many health benefits.
Soothing mental aches Lowering stress Reduce anxiety
Each seller (farmer) and customer could log in the page through choose their own version; On the seller version, it enlarges and simplifies the upload process for the farmer; On the customer version, it focuses on give them a dynamic and great visual effects on each page, as well as help them to use our tea product by browsing on the recipe page.
User can view our tea products through browsing and exploring on the main page
Check your product in the shopping cart to make sure each product you want to pruchase is already in the shopping cart.
Users can choose one type of tea that they like and create tea by the recipe.
Tea Post
User can view some related articles to let them know some recent news and make more familiar with the tea market on the main page.
My Profile
User can view their product information and income on their personal homepage.
Sensor
Test was divided into two stages. Thefirst stage was to make micro landscapeandtestthe feasibilityofinteractive technology; The second stagewasto make aone square meter landscape desktop totestthefeasibility ofinteractive behavior.
Detectedtheminorcapacitychanges fromGPIOwithSeeeduinoXIAO,and assignedeachGPIOasakeytoplaya specificpieceofnaturalsound.
Madeapple,bananaandmosson SeeedulnoXIAOasourmusical instrumentkeyboard.
Interactivethreapy booth usingmulti-sensorand actuators. User can touch different plants and hear the sound sample collectfrom where the plants live. Lights will change torespond the time and season and better simulate the lightfrom natureto provide an immersive environment.
One-station subscription service. Client canthrough official websteto customize their unique boothto fitthei needs. Once thebooth settled, Eco will deliver theboothto clients company and help tosetup. Eco will sendthe well-trainingflorist on-siteto maintainthegreen living wall weekly.
Thesoundofwater(touchingthestone) Cicadassound(touchtexturedgrass) Frogcallsinthepond(touchPodocarpus)
Thesoundofconstructionsitewastewater (touchingmintleaves)
Thesoundofbirdsonginthebushes (touchingthewolftailfern)
The design proposal aims to set up an institution especially for LGBTQI people to provide them with mental health, pregnancy preparation counseling and assisted reproductive technology. It provides a space where they can interact and get the help of perfessional medical teams.
In order to create a healthier lifestyle for this family, the project conveys a warmful environment through material choice and space division. It aims to improve air quality on breathing.
THE DESIGN PROPOSAL AIMS TO SET UP AN INSTITUTION ESPECIALLY FOR LGBTQI PEOPLE, TO PROVIDE THEM WITH MENTAL HEALTH, PREGNANCY PREPARATION COUNSELING AND ASSISTED REPRODUCTIVE TECHNOLOGY. THE ESTABLISHMENT OF THIS INSTITUTION ADDRESSES THE LIMITED MEDICAL CONDITIONS, THE LACK OF HEALTH INSURANCE COVERAGE AND THE LACK OF PRIVACY FOR THEM, AND PROVIDES A SPACE WHERE THEY CAN INTERACT AND GET THE HELP OF PERFESSIONAL MEDICAL TEAMS.
is the base of the labor bed which assists with pargnant to stand and sit stable while do some exercise.
The assistor made by foam and is hold on the labor bed with a sphere holder on the bottom so that it is stable for pragnant and partner to use.