Mid Florida Community Service, Inc. 2014-2015 Annual Report

Mid Florida Community Services, Inc. 2014-15 Annual Report 820 Kennedy Boulevard Brooksville, FL 34601 (352) 796-1425

CONTENTS: The Management Team & Mission Statement

Page 3

Letter from the Board Chair

Page 4

Letter from the CEO

Page 5 Page 6

Board of Directors Year in Review

Page 7

Community Needs Assessment

Page 8

Strategic Plan Update

Page 9

Departments/Programs Page 12

Community Services Head Start

Page 14

Senior Services

Page 16

Children’s Advocacy Center of Hernando

Page 20

Transportation Services

Page 22

Weatherization Services

Page 24

Family Visitation Services of Hernando & Citrus

Page 26

Special Event

Page 28

Employee Recognition

Page 30

Financials

Page 31

Thank You Partners and Supporters 2

Page 34

Mid Florida Community Services, Inc. Annual Report 2014-15

Management Team

Michael J. Georgini, CCAP – Chief Executive Officer Patricia D. Keelean, M.Ed., NCRT, CCAP – Chief Operating Officer Kris Bates, CPA, CGM A – Chief Finance Officer Sherry Meikrantz, PHR – Human Resource Director Veronica Agle – Community Services Director Heidi L. Rand – Early Learning Programs Director Mathew Kline, M.A. – Senior Services Director Brenda J. Mobley – Weatherization Program Director Janine Hammett, RN, ADN – Children’s Advocacy Program Director Cindy Lapidus, MS, MFCC – Family Visitation Program Director Jan Malik – Transportation Coordinator David Grant – Facilities Director Clarence Lovelace – Facilities Director

Mission Statement: Mid Florida Community Services, Inc. is a partner in which low-income people are supported in their efforts to become self-sufficient.

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Dear Friends, It is with great pleasure that we share our 2014-15 Annual Report.

This year, we are focusing on sharing stories that show you how our programs and services offer support and change lives regardless of age or stage in one’s life’s journey – including early education, meeting basic needs, coping with crisis, pursuing opportunities to get ahead, achieving economic stability, and equally important, remaining self-sufficient and independent as we age. Having served 22,230 individuals and 14,316 families in 201415, these stories represent just a small sample of the thousands of lives touched in the 6-county region we serve, all struggling to get by and striving for a better life. Mid Florida Community Services, Inc. (MFCS), like other Community Action Agencies around the country, works diligently to bring together the human and financial resources to make THE difference in their lives.

MFCS is working to reduce the number of families living in poverty through our existing programs and services by focusing on the barriers that often trap families in a cycle of poverty, including: transportation, employment/job training, utility assistance, healthcare and affordable housing (MFCS Community Needs Assessment, 2015). With this in mind, we are working harder than ever to ensure we are addressing broader, more comprehensive needs within families so that we can increase the likelihood of families achieving economic stability and, ultimately, self-sufficiency. Our commitment to these new goals are reflected in our updated Strategic Plan and we will be reporting progress regularly to the Board of Directors, partners and community as we move forward in 2016.

The stories in this annual report show how our programs are making a difference at an individual, family and community level. We celebrate the hard work of our staff and volunteers, the importance of our partners, donors and funders, and most of all, the resilience and achievements of the participants in our programs. It is in their everyday lives that the full impact of our work is realized.

We hope that this year’s annual report not only helps you develop a deeper understanding of the need for Community Action and the difference we make, but also how much more work needs to be done to better meet the needs of low-income people in our communities.

We thank you for being a part of our journey and look forward to your continued support as we work to help individuals live healthy, productive and successful lives.

Tommy Blackmon, Esq. Board Chair

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Mid Florida Community Services, Inc. Annual Report 2014-15

Dear MFCS Friends, Neighbors, Volunteers and Supporters: In the past year, MFCS has renewed its passion and commitment to the national Community Action Network’s mission of supporting low-income individuals and families as they strive to become self-sufficient. While Florida’s overall economic environment has improved since 2008, the 6-county region MFCS serves has experienced an increase in poverty - particularly among minorities, Hispanics, female-headed households, and children 5 years of age and younger. Our struggling economy has left 4 out of every 10 families living in poverty and/or living paycheck-to paycheck (i.e., the “working” poor). With this in mind, we updated our Strategic Plan, incorporating new goals that address the top five community needs identified in our comprehensive community needs assessment completed this year. These needs are: (1) transportation; (2) employment/job training; (3) utility/energy assistance; (4) affordable health care; and, (5) affordable housing.

Our efforts in the next few years will be focused on addressing these needs through direct services, advocacy and community development. Of course, this will require vision, leadership, innovation, sound fiscal management, new technology and skilled staff. We believe we have assembled a management team that embodies those qualities and are now poised for growth, success and measurable impact. For instance, with the fiscal leadership of our Chief Financial Officer, Kris Bates, MFCS has achieved a perfect audit for the sixth year in a row. This year, our Chief Operating Officer, Patricia Keelean, achieved the “trifecta” within the National Community Action network, having become a Nationally Certified ROMA Trainer, a certified Peer Reviewer for Pathways to Excellence accreditation and has joined me as a nationally recognized Certified Community Action Professional (CCAP) – one of only a handful in the State of Florida. Similarly, Heidi Rand, Director of Early Learning Programs, completed the Leadership Daytona program through the Daytona Regional Chamber of Commerce and has joined the National Head Start Association’s Board of Directors (Region IV). Finally, Janine Hammett, Program Manager for the Children’s Advocacy Center, has served as Chair for the Hernando County Children’s Alliance for 5 years, recently attained her R.N. degree, completed Sexual Abuse Nurse Examiners (S.A.N.E.) training, and is Sargent At Arms and President Elect (2017-18) for the Brooksville Rotary Club.

Our commitment to creating a learning culture, coupled with MFCS’ tuition reimbursement program for employees, has also encouraged many staff to pursue undergraduate/graduate degrees and specialized certifications. By recruiting and training the best and brightest, we are creating a solid foundation to better meet the needs of the communities we serve.

MFCS serves over 22,000 people annually and each person has their own unique story to tell. Our theme for this year’s Annual Report is real people, real impact and the pages that follow are filled with stories of the lives we have touched. Of course, none of this would be possible without your support, participation and commitment.

Thank you for your ongoing support.

Michael J. Georgini, CCAP CEO

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Board of Directors

Doug Childers Board Vice-Chair Private Sector

Jennene Norman-Vacha Secretary/Treasurer Private Sector

Public Sector

Tommy Blackmon Board Chair Client Sector

Natasha Martin Public Sector Pasco

William Kleinsorge Public Sector Sumter

Doris McWilliams Public Sector Volusia

Christine Norris Public Sector Sumter

Client Sector

Diane Rowden Public Sector Hernando

Connie Schumacker Client Sector Lake

Evone Jackson Client Sector Sumter

Racheal Richards Client Sector Volusia

Private Sector

Ida Smith Client Sector Hernando

Angie Gardner Private Sector Pasco

Tracey Ramirez Private Sector Hernando

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Brenda Gause Private Sector Pasco/Hernando

Mid Florida Community Services, Inc. Annual Report 2014-15

Year in Review

• •

• •

•

• •

• •

Highlights from 2014-15

Served 22,230 individuals and 14,316 families in FY 2014-15.

Awarded 5-year federal contract for Head Start programs in Volusia, Hernando & Sumter Counties.

Opened a new Senior Congregate Meal Site in Bushnell (Sumter County).

Family Self-Sufficiency Program assisted 266 clients in obtaining a new job, 22 clients in finishing their GED, and 163 clients in completing an AA or BA degree.

100% of Head Start children graduated with the school readiness skills needed to enter Kindergarten.

Provided 130,473 home-delivered meals to 767 homebound residents.

Provided transportation services to over 1,200 disadvantaged and disabled individuals in Hernando County.

Weatherized 85 homes to reduce the overall energy burden for low-income homeowners.

Coordinated services for 469 children to reduce trauma resulting from abuse and neglect.

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Mid Florida Community Services, Inc. …. Planning for the Future!

Mid Florida Community Services, Inc. uses a nationally recognized performance management system called ROMA (Results Oriented Management & Accountability) in planning, implementing and evaluating the effectiveness of our programs and services.

Assessment Community Needs and resources, agency data

Planning

Evaluation

Use agency mission statement and assessment data to identify results and strategies

Analyze data, compare with benchmarks

Achievement of Results

Implementation Services and strategies produce results

Observe and report progress

In 2014-15, MFCS conducted a comprehensive 6-county community needs assessment to guide our work into the future. The process included: • • • •

Consumer/Community Surveys Stakeholder Surveys Focus Groups Review of Economic/Social Statistics

The results of the assessment indicated five (5) primary areas of need common to our 6-county service region: Transportation Employment/Job Training Utility Assistance Affordable Health/Dental Care ü Affordable Housing ü ü ü ü

in Citrus, Hernando, Lake, Pasco, Sumter and Volusia counties.

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MFCS is using the findings from our recent Community Needs Assessment to improve service strategies and more effectively support low-income consumers on their journey to economic security and independence. Our Strategic Plan now reflects these prioritized community needs:

GOAL 6: To advocate for, coordinate and expand access to services that promote self-sufficiency among lowincome people and vulnerable populations.

6.1

MFCS will advocate for, coordinate and expand transportation services to low-income and/or Asset-Limited, Income Constrained and Employed (ALICE) individuals and families.

6.2

MFCS will increase opportunities for low-income people to participate in job training, obtain employment and achieve a livable wage.

6.3

MFCS will increase its capacity to meet the community’s needs for utility assistance.

6.4

MFCS will advocate for, coordinate and expand access to healthcare services for low-income individuals and families.

6.5

MFCS will increase its capacity to address the housing needs of low-income and families through advocacy, coordination and creation of new/renovated housing in the community.

6.6

MFCS will eliminate barriers for achieving self-sufficiency among special populations (e.g., Veterans, single-parents, foster youth and/or ex-offenders).

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MFCS, Inc. In the Community…

Lauren’s Walk 2015

Brookridge Community Expo

Weatherization Day

Children’s Advocacy Center Purse Bingo Fundraiser United Way of Hernando Publix Appreciation Day 10

Mid Florida Community Services, Inc. Annual Report 2014-15

Pathways Early Learning Center Grand Opening in Port Orange Pasco County Veterans Stand Down

Head Start “It’s a Health Thing - Farmers Market Tour” at the Volusia County Fair Grounds

Timber Pines Annual Volu nteer

Head Start Float Christmas Parade 11

Fair

Community Services • • • • • •

Community Services Block Grant (CSBG) Family Self-Sufficiency Program (FSSP) Low Income Home Energy Assistance Program (LIHEAP) Emergency Food and Shelter Program (EFSP) United Way Outside Agency Funds (Pasco County) Homeless Prevention Grant (Pasco, Hernando, Citrus and Sumter Counties)

8,050 individuals/ households received support for electric bills to prevent shutoff or restore electric service

2,236 individuals received emergency food assistance

315 households received emergency assistance for rent/mortgage, car/home repairs, temporary shelter or medical care

Community Impact

• • • •

22 Clients Completed a GED 163 Clients completed an AA or BA degree 266 Clients obtained a new job 55 Clients secured a higher wage

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Mid Florida Community Services, Inc. Annual Report 2014-15

Ruth first came to Mid Florida Community Services (MFCS) for electric assistance through the Low-Income Home Energy Assistance Program (LIHEAP). She was helped by an MFCS Case Manager who discussed the benefits of the Family Self-Sufficiency Program.

Ruth informed her Case Manager that she was currently a Certified Home Health Aide, but unable to obtain clients to earn a living, and wanted to complete her Certified Nursing Assistant License. MFCS provided tuition assistance for a Certified Nursing Assistant Program and paid for the State Examination and background check. After passing the State exam, she secured a position as Certified Nursing Assistant at a local health care facility. MFCS’ Case Manager also assisted Ruth in obtaining childcare through the Early Learning Coalition for her four children. Ruth expressed, “With help from the Family Self-Sufficiency Program, I earned my Certified Nursing Assistant License and obtained a job almost immediately thereafter. I make more money and am able to cut back on hours so I can spend more time with my kids.”

When my family and I moved to Florida a few years ago, we didn’t have any resources. I found out about Mid Florida Community Services in August 2014. While being assisted with our electric bill, I also learned about other programs Mid Florida Community Services offered. I learned about the Family Self-Sufficiency Program and how it could help my family. My Case Manager informed me that MFCS could help me get my State Nursing license so that I could finally become a Registered Nurse. I had finished school as a Certified Nurses Aid, but I could not afford the cost of the application, the background screening and the state test for my license. MFCS also assisted my brother with training for his electrician license.

Not only was Mid Florida Community Services able to keep our lights on, but they also helped us to achieve what would have taken us years to accomplish. My brother and I are closer to achieving our goals thanks to Mid Florida Community Services ‘ Family Self-Sufficiency Program. Thank you for everything you have done for us.

Kathy Lyons 13

98% of children received medical exams • 76% of children received dental exams • 98% of children are up to date on immunizations

47% of fathers/father figures regularly participated in scheduled activities designed to promote parental involvement

37% of enrolled children were 3-year olds • 56 % of enrolled children were 4-year olds • 11% of children served have dissabilities

Who We Served:

39% Hispanic or Latino

36% Black or AfricanAmerican

61% Non-Hispanic or Latino

56% White

9% Biracial, MultiRacial, Asian or Other

Served 1,092 children and 1,005 families in 2014-15 School Readiness Goals: Children will … § Increase their communication skills § Express and manage their feelings appropriately § Demonstrate an increased knowledge of pre-academic skills § Be actively engaged and motivated to learn § Develop healthy habits and an active lifestyle

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41% 2-Parent Families 59% SingleParent Families

Mid Florida Community Services, Inc. Annual Report 2014-15

Meet Jaiella who attends MFCS’ Head Start at the Coleman Center in Volusia County. After recently failing Head Start’s vision screening, our Medical Services’ Coordinator assisted the family in scheduling an appointment with a local optometrist. The result?

Jaiella received her first pair of eyeglasses at no cost!

“I’m so happy my son is attending Head Start in Bushnell. The experience has been so positive. They showed me that being a part of my son’s schooling was so important and so meaningful. When my son started, he was smart, but during the school year, he has developed so much more. The staff made me feel so loved and welcome, but it was also good to know someone loved my son as much as I did.

Jemyra Everett is currently serving her second term as Chairperson for the Head Start Committee for the Bushnell Head Start program. She and her husband are parents of 5-year old Jemari and 4-year old Jenesis. Jemari attended MFCS’ Head Start program for two years before entering Webster Elementary School in 2015, while Jenesis is currently finishing her second year with Head Start. Both children scored very well on their VPK assessment, with Jemari scoring an unbelievable 98.7% on her VPK assessment two years ago. Both children have perfect attendance.

It was good to see parents come together.

I’m excited for the next parent meeting to see what’s new to learn - what I didn’t know that could make me a better parent. I love the whole experience and I’m grateful that the Lord blessed me with everyone who has been involved in my son’s educational development.” -

Despite being employed, Mrs. Everett is extremely involved within her community, church and with the Head Start program.

She continues to be a vital resource for our program, working very closely with our Family Advocates and teachers. She also helps to recruit new Head Start families by spreading the word about her children’s success. Mrs. Everett is a perfect example of the impact Head Start can have on a child, parent and community!

Denisha Platt – Sumter County

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Service Delivery at a Glance • Community Care for the Elderly • Home Care for the Elderly • Alzheimer’s Disease Initiative • Meals on Wheels • Congregate Meals Site • Respite Care • Personal Care • Homemaker Services • Pets on Wheels • Adult Day Care • Emergency Home Energy Assistance for the Elderly • Retired and Senior Volunteer Program (RSVP) • Emergency Alert Response • Telephone Reassurance

Community Impact at a Glance Case Management/Nutrition Ø 2,354 seniors participated in inhome case management services Ø 19,133 telephone reassurance calls Ø 34,546 emergency alert response calls Ø 89,937 congregate meals served to 900 clients Ø 130,473 home delivered meals served to 767 clients

Margie Earvin (left) Retires from MFCS after 18 Years MFCS said goodbye to Margie Earvin, Case Manager with our Senior Services program in Sumter County, in November. Margie was truly a shining star, giving her heart to seniors and the Sumter County community every day for the past 18 years. Margie’s“…shining spirit will never be matched!”

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Home Care for the Elderly (HCE) This program provides a monthly stipend to Seniors to utilize at their discretion for purchases that address their daily needs.

Congregate Meal Sites These sites offer free nutritious meals to Seniors as well as an opportunity for social interaction.

Meals on Wheels A home meal delivery service that delivers quality food daily to the homebound, Seniors and disabled who otherwise go hungry.

Alzheimer ’s Disease Initiative (ADI) This program serves clients of all ages and provides respite care to caregivers of those struggling with the disease.

Respite Care Provides a break to allow Caregivers of Seniors to conduct personal business (i.e. shopping, hair care, socialization, etc.) and care for themselves.

Pets on Wheels This program delivers dog/cat food to seniors who are struggling financially so that they can continue to care for their furry companions in their own home.

Community Care for the Elderly (CCE) CCE provides a variety of services to help functionally impaired seniors live in the least restrictive environment suitable to meet their needs.

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Mid Florida Community Services, Inc. Annual Re

RSVP Volunteer Sites Big Brothers Big Sisters of Tampa Bay Brooksville Garden Club Catholic Charities Communities in Schools Crescent Community Clinic DayStar Department of Veteran Services FL Fish & Wildlife Conservation Comm.

Goodwill Book Works Habitat for Humanity Hernando Youth Orchestra Library – East Hernando Library – Spring Hill Library – West Hernando Lighthouse for Visually Impaired and Blind MFCS- Jerome Brown Center MFCS- Ridge Manor Meal Site MFCS – S. Brooksville Meal Site MFCS Spring Hill Meal Site/South MFCS – Senior Services MFCS/RSVP – ACCESS MFCS/RSVP – Pet Meals on Wheels Spring Hill Garden Club The Life Center of Hernando, Inc. VIE – Hernando Adult Education VIE – Central High School VIE – Chocachatti Elementary School VIE – Deltona Elementary School VIE- East Side Elementary School VIE – Hernando High School VIE – Moton Elementary School VIE – Pine Grove Elementary School VIE – Spring Hill Elementary School VIE- Springstead High School VIE- Brooksville Elementary School VIE – Westside Elementary School VITA/ Career Source VITA/ Libraries

Retired an d Seniors Volunteer Program ( RSVP) This progra m serves as an intermedia ry that con nects volunteers to agencies in need throughout the service areas.

RSVP Recognition Banquet Each year, RSVP holds a banquet to recognize and show appreciation to RSVP volunteers for their dedicated service and contributions. This year over 100 volunteers attended the Lake County banquet to witness Dorothy Cadman (below), who was honored by the Department of Elder Affairs for her 22 years of service and over 4,900 volunteer hours. Dorothy is a volunteer at the Lake Panasoffkee Congregate Meal Site where she serves other seniors on a weekly basis.

Left: Janine Rogers, Department of Elder Affairs; Right: Dorothy Cadman, RSVP Volunteer

RSVP Ø 61 total partnering agencies Ø 368 total volunteers Ø 9,248 lbs. of pet food delivered Ø 50,394 total volunteer hours 18

Mid Florida Community Services, Inc. Annual Report 2014-15

In Memory of Marie Spallone Marie Spallone was a woman of outstanding character who was beloved by everyone who knew her. Her caring, love and patience were inspirational.

She always took time to listen, encourage and uplift others. She was a true blessing in our lives.

Senior Services, Data Entry Supervisor 8/15/1937 – 9/29/2015 employed 6/24/1991 to 8/10/2015 Marie was a loyal and devoted employee who excelled in her job and was always a pleasure to work with. Her devotion was only surpassed by her warm smile and loving Heart.

Michael J. Georgini, CEO Marie was the friendliest, sweetest, humble person I know. She was always worrying about the welfare of others. Marie had a deep devotion to God, her family and Mid Florida. I found this quote, which embodies Marie. “I shall pass through this world but once, any good therefore that I can do, or kindness that I can show to any human being, let me do it now; let me not defer or neglect it, for I shall not pass this way again.” In life you carve your name in hearts not tombstones. I am very privileged and honored to have had Marie as my co-worker and friend. (Angela)

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Marie was a private person who loved her husband, family, home, church and her job. She was someone you could confide in and know it was safe with her. I believe she would have worked until she was 90 if cancer hadn’t taken her. She was a friend we will miss forever. (Elaine) Marie was a loyal and caring coworker and friend. I feel blessed to have had the chance to work with her for nearly 23 years. She would do anything she could to help whether it was on the job or outside of the office. (Betty) Marie was a person that any supervisor would love to employ; dependable, punctual, quiet, loyal and trustworthy.

She was my walking partner during some of our lunch breaks through the Wesleyan Village to talk about our families and our Church activities. I will cherish our friendship, a true friend missed. (Brenda Mobley) Marie Spallone cared for the people with whom she worked. She always helped people in the community and lived the mission of Community Action. She was devoted to her family and religious beliefs.

She will be greatly missed by all who knew her. (Diana)

The Children’s Advocacy Center of Hernando County is dedicated to reducing trauma to victims of child abuse and their families through intervention, prevention and education.

Working in Partnership with: • • • • • •

University of Florida’s Child Protection Team State Attorney’s Office Hernando County Sheriff’s Department Florida Department of Children and Families Brooksville Police Dept.

Fla. Dept. of Law Enforcement

IMPACT: 469 Children were seen for the following reasons: 166 Child Victims of Sexual Abuse 174 Child Victims of Physical Injury 112 Child Victims of Neglect 42 Child Witnesses to Domestic Violence 60 Drug Endangered Children

Children’s Week – Kick-Off Event Janine Hammett, Program Manager for the Children’s Advocacy Center and Chair of the Hernando County Community Alliance, served as Emcee for the annual kick-off event in recognition of Children’s Week in Hernando County on March 28, 2015 at the Jerome Brown Center in Brooksville.

The CAC provides trauma-focused therapy and other counseling services to child victims and their non-offending family members to begin the healing process.

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Mid Florida Community Services, Inc. Annual Report 2014-15

One of the Children’s Advocacy Center’s (CAC) child sexual abuse victims, “Suzie”, had to fly out of state to testify at the trial of her perpetrator. Suzie had a long history of distrust and shutting down when talking about the abuse. When Suzie found out she had to go out of state to testify, she was frightened and did not want to go. Suzie’s mother contacted the CAC’s Program Manager, Janine Hammett, and asked what could be done to ease her daughter’s worry and anxiety. Ms. Hammett decided to contact the Children’s Advocacy Center in that state to inquire about having one of their child advocates attend the trial with Suzie and her family. That CAC’s advocate agreed and was able to talk to Suzie several times prior to flying and then accompanied her to court for five days while she testified. With that support, Suzie was able to focus and provide effective testimony that ultimately resulted in the perpetrator’s conviction and prison sentence of 25 years to life.

General Federation of Women’s Club – Second Hand Rose Fundraising Event In October 2015, the General Federation of Women’s Club (GFWC) of Hernando County hosted its Second Hand Rose Fundraiser, raising $500 to benefit the Children’s Advocacy Center (CAC). MFCS is grateful to the GFWC for its ongoing support of the CAC since 2006.

Child Abuse Awareness Month (April 2015) Every year, the CAC plants a “Pinwheel Garden” at the Hernando County Courthouse and at MFCS’ Administrative offices in Brooksville to bring awareness and visibility to the issue of child abuse and neglect in Hernando County.

Lauren’s Walk For a second year in a row, the Children’s Advocacy Center was proud to host Lauren’s Walk in Hernando County. This year marked the sixth anniversary of Lauren Book’s 1,550-mile “Walk In My Shoes” walk-across-Florida to show support for her mission to end child sexual abuse and help survivors heal. Over 70 MFCS staff, partners and community members participated in this event.

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Services are provided for Hernando County’s Transportation Disadvantaged population, which includes seniors, persons with disabilities, children and Medicaid beneficiaries.

IMPACT: Ø Provided services to 1,267 transportation disadvantaged individuals. Ø 11 Children received specialized medical transportation. Ø 1,057 seniors received transportation to doctor’s, medical facilities, hospital and nursing home visitations, banks, beauty parlors, shopping, and nutritional trips. Ø Provided a total of 21,896 trips for the economically and transportation disadvantaged/disabled individuals, enabling them to be more selfreliant and independent.

Saying Goodbye …

Dave King, Route Supervisor retired from MFCS’ TransHernando after 28 years of service to Hernando County residents. His knowledge, skill and kindness is greatly missed!

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Mid Florida Community Services, Inc. Annual Report 2014-15

I never learned to drive, it is a God send!

All the d so ver rivers are y try to nice and h way t elp any hey ca n!

It m tha ean get t I ca s ou n abo t and ut!

fe i l a It’s ver! sa Y M E E M ENC ES ND !

V GI P E CK T I D E BA IN

using n e e b e I’v for 6 the van have nd years a d any a never h e! troubl

EVERY THING

Drivers and staff are always courteous and friendly!

Without this service, I know many of us would be without any way to get to our appointments and keep our health up the best we can.

I live out of st ate, it’s great to know th my 90 year old at Mom will be able to get to her doctor appointments and do food shopping !

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Tr Her ans n has ando t nice he driv st er s!

ID ON ’T H R E FR L AV FA IEN Y ON E TO MI DS L A AP ME Y FOR ND PO DI IN CAL MY TM EN TS !

WAP services are designed to reduce energy costs by improving energy efficiency in the home while also addressing the health and safety conditions. Services are provided to eligible lowincome homeowners, with priority given to those who are 60 years or older, families with disabilities, and/or families with children 12 years and younger.

Working in Partnership With:

• • • • •

Pasco Housing Investment Partnership Program Hernando County Housing Authority Deltona Housing Community Development City of Daytona Beach Utilities Commission of New Smyrna Beach USDA Rural Housing Development

Community Impact: “For every dollar invested in Weatherization services, the community and homeowners benefit $2.72 in energy and non-energy related benefits.”

85 Total Homes Weatherized

•

The Florida Weatherization Assistance Program (WAP) reduces energy costs an average of 25%, benefitting elderly, disabled and other low-income households by reducing their energy burden.

Citrus – 8 Homes Weatherized

Hernando – 20 Homes Weatherized

Pasco – 23 Homes Weatherized

Sumter – 5 Homes Weatherized

Volusia – 29 Homes Weatherized

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Mid Florida Community Services, Inc. Annual Report 2014-15

“I want to thank you for all your help.

It was more than my greatest expectations! Your contractors were excellent and appeared every day with a good attitude and went right to work. I am so thankful for oh so much. The refrigerator was so unexpected that I kept going to it off and on all day – even gave it a kiss once! Of course, I’m most thankful for the new windows. Thank you!”

“Everyone was wonderful and did a great job. Thanks again.” Barbara, Citrus County “Thanks again for all you have done for us. It was truly a God send!” - Tim, Volusia County

- Jane, Volusia County Jane, Volusia County

Recognizing 23 Years of Service in Weatherization…

Mickey Harrison began his career with MFCS’ Weatherization Assistance Program working as a crew member. His dedication, hard work, knowledge and skill led to a promotion as the Weatherization Inspector and, during a period of intense growth and expansion, became the Field Inspector, supervising Inspectors in Pasco, Hernando and Volusia counties.

Mid Florida Community Services, Inc. would like to express our heartfelt gratitude and recognize Mickey’s many years of service and commitment to the countless families he has touched.

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FVC provides a safe, home-like setting for children to visit, build and maintain positive relationships with their non-custodial parent or relative.

Services Offered: • Supervised Visits o Observational Visits o Supportive/Parent Coaching o Therapeutic Visit • Monitored Exchanges • Parent Education

Impact:

Goals of Program: • • • •

Increased Safety Improved Child Functioning Improved Family Functioning Improved Parenting Skills

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• Served over 140 children from more than 75 families.

• Provided 810 hours of supervised visits to children and families.

• Provided over 230 monitored exchanges.

• Provided parenting classes to more than 18 families.

Mid Florida Community Services, Inc. Annual Report 2014-15

Member of the Supervised Visitation Network: MFCS’ Family Visitation Centers of Hernando and Citrus Counties meet the established standards for professional supervised visitation and exchange services, including: • • •

Quality & Flexibility of Services Safety & Well-Being Ongoing Quality Improvement

On May 19, 2015, the Hallcrest Eagles #4497 of the International Fraternal Order of Eagles presented the Family Visitation Center and Children’s Advocacy Center with a check for $3,000 to purchase needed educational and training materials for the programs.

Left to Right: Fred Summers, Trustee, Bob Pelatier, Junior Post Worthy President, Steve Small, member, Janine Hammett, Manager Children’s Advocacy Center, Betty Esser, Past Worthy President; Charity Chairman, Bob Crist, Trustee, Mary Hinkel, Chaplain, Cindy Lapidus, Manager Family Visitation Center, Tom James, Vice President

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CAC Designer Purse Bingo Fundraiser Rasies Awareness and Funds for MFCS’ Children’s Advocacy Center The Children’s Advocacy Center of Hernando County (CAC) held the 2nd Annual Designer Purse Bingo on Friday, September 25, 2015. Tickets sold out more than three weeks ahead of the big event with 360 people in attendance! A total of $25,323.80 was raised, nearly double from last year! It was an exciting night with 10 designer purses given away to the winner of each round of bingo. The lucky winner of the bonus round won a Louis Vuitton purse valued at $1,820.00!

Representative Blaise Ingoglia was the Emcee for the night and he kept the crowd amused and engaged with his dynamic personality. Our local celebrity bingo callers for the night were: Supervisor of Elections Shirley Anderson; Hernando County Sheriff Al Neinhuis; Hernando County Judge Sonny McCathran; Hernando County Tax Collector Sally Daniel; United Way Executive Director Angie Bonfardino; Property Appraiser John Emerson; Hernando County Sheriff’s Community/Media Relations Manager Denise Moloney; School Board Member and Attorney Matt Foreman; Former Clerk of Circuit Court Karen Nicolai; and our very own Board Member County Commissioner Diane Rowden.

Commissioner Diane Rowden

Purse Model ‘Ashleigh’

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Mid Florida Community Services, Inc. Annual Report 2014-15

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Carlina Lindo A Mom, Head Start Parent, Classroom Volunteer, College Graduate and Family Advocate Carlina Lindo began her services with Mid Florida Community Services Inc. Head Start in October 1990. Carlina has spent the last 25 years as a dedicated family advocate servicing the families in Hernando and Sumter County.

When you ask Carlina what is her favorite thing about being a family advocate, she’ll tell you everything! Carlina truly enjoys building and cultivating relationships with the children and families within the community.

Mid Florida Community Services Inc. would like to express our gratitude and recognize Carlina’s years of service and her passion to help continue foster and nurture the families we service within the community.

Elvira Fribley A Mom, College Graduate, Family Advocate and is a devoted member of her church, Encouraging Words Ministries Elvira Fribley began her journey with Mid-Florida Community Services as a mother of two Head Start children. She was so impressed with the services she volunteered her time with Head Start. Her employment with Mid Florida Community Services Inc. started in our Head Start program on March 13th, 1990 as a Teacher’s Assistant.

During her time with Head Start she was also a teacher and Family Advocate. In September 2015, Elvira decided to change her career focus and transferred to Senior Services to continue her devotion to helping others as a case manager. Elvira has spent the last 26 years as a dedicated member of the Mid-Florida Community Services family and remains a strong advocate servicing the Hernando County community.

When you ask Elvira what drives her in her job she’ll tell you, “In the 26 years I have been employed with our agency, I have felt so honored to serve others”.

Elvira truly enjoys building and cultivating relationships with her clients and relishes in providing those seniors with the services they need. She brings an unequaled passion to her job and is an invaluable asset to our Mid-Florida team.

Mid-Florida Community Services Inc. would like to express our gratitude and recognize Elvira’s years of service and her continued passion to help the families we service within the community.

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Mid Florida Community Services, Inc. Annual Report 2014-15

Statements of Financial Position September 30, 2015

Assets Cash

$2,357,136

Grants receivable

894,466

Other receivables

306,103

Prepaid expenses

3,225

Property and equipment, net

643,347

Total assets

$4,204,277

Liabilities and Net Assets

Accounts payable

$788,738

Accrued expenses

651,305

Deferred revenue

137,700

Total Current Liabilities

$1,577,743

Net assets Unrestricted

2,626,534

Total liabilities and net assets

$4,204,277 31

Statements of Activities For year end September 30, 2015

Revenues and Gains

Grant income

19,901,198

Interest

4,200

Local monies

2,123,400

Program income

58,211

Fees

243,044

In-­‐kind

2,814,089

Increase in unrestricted net assets

$25,144,142

Expenses

Early Childhood

14,026,310

Elderly

4,301,702

Emergency Assistance

2,162,567

Energy Conservation

719,658

Transportation

734,941

Community Services

1,182,951

General and administration

1,248,717

Decrease in unrestricted net assets

$24,376,846

Net increase in unrestricted net assets

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$767,296

Mid Florida Community Services, Inc. Annual Report 2014-15

Breakdown by Services 734,941

Early Childhood

1,182,951 719,658

1,248,717

Elderly/Senior Services

2,162,567

Energency Assistance 4,301,702

14,026,310

Weatherization Assistance Transportation for Disadvantaged Community Services General and Administrative

Breakdown by Services

Early Childhood

14,026,310

Elderly/Senior Services

4,301,702

Emergency Assistance

2,162,567

Weatherization Assistance

719,658

Transportation for Disadvantaged

734,941

Community Services

1,182,951

General and Administrative

1,248,717

Total

24,376,846

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Funding Agencies

Corporate and Civic Sponsors/Partners

Banfield Charitable Trust

DEX Imaging

Department of Elder Affairs

Duke Energy

Department of Health and Human Services

Enterprise Fleet Management

Elder Options

Florida Power and Light

Florida Commission for the Transportation Disadvantaged

Fraternal Order of Eagles (FOE)

Florida Department of Economic Opportunity -­‐ DEO

General Federation of Women's Clubs (FGFWC)

Florida Department of Transportation (FDOT)

Kiwanis

Florida Network of Children's Advocacy Centers

Lassiter-­‐Ware Insurance

National Children's Alliance (NCA)

Sun Trust Bank

Office for Victims of Crime

The Museum of Art Deland -­‐ Arts on the Grow

Senior Corps RSVP

The Hogan Law Firm

Sumter Board of County Commissioners BOCC

United Way of Volusia & Flagler Counties/Reading Pals

United Way of Hernando County

WREC, Inc.

United Way of Pasco County Wells Fargo Bank

Businesses and Organizations Aaron's in Daytona Beach

Addomme Bella Belk

Lowe's

African American Club

Main Street Children's Dentistry

Anew Dawn: A Complete Salon Experience

Main Street Eatery

AT & T

Mallie Kyla's Café

Atkins Global

Massage Envy

Babies and Beyond Pediatrics

MEO Enterprises

Basket Brigade of Volusia County

Millissa Santos

Bayfront Health Brooksville -­‐ Enrichment Center

Molina Healthcare

Bravo Supermarkets

Mrs. Doris McWilliams

Brooksville Rotary Club

NASCAR

Bubble Lady -­‐ Colleen Baker

Oak Hill Hospital Partners Club

Capelli Salon

Origami Owl

Career Source

Paisley Community Center/ County

Carter, Clendenin, and Foreman, PLLC

Papa Joe's Continental Catering

Central Baptist Daytona Beach

Pasco-­‐Hernando State College

Central Florida Zoological Park

People Helping People

Children's Medical Center

Pet Luv

Chocachatti Elementary School

Publix Supermarket Charities

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Mid Florida Community Services, Inc. Annual Report 2014-15

Christian Church of Deleon Springs

Register Chevrolet

Citrus County Family Resource Center

Representative Blaise Ingoglia and Julie Ingoglia

Citrus Memorial Hospital

Rick Matthews Buick GMC

City of Bushnell

Robert McClelland

City of Wildwood

Rookies Sports Bar and Grill

Countryside Estates -­‐ Abbie Tabor

Sam's Club

Cu'Ki 'Ara -­‐ Puerto Rican folk singers

Santuario Las Escrituras

Daytona Beach Fire Department

Sarah Scinta

Daytona State College Nursing Students

Shiloh New Beginnings

Deleon Springs Baptist Church

Sonny's Barbeque Restaurant Spring Hill

Deleon Springs Community Association

South Lake Presbyterian Church -­‐ Clermont

Deleon Springs Lions Club

St John Episcopal Church

Deleon Springs Rotary Club

Staywell, A Wellcare Company

Denture Care Center LLC

Stetson University

Dr. Doug and Sandy Roth

Sweetwater Elementary

Dunkin Donuts

Tampa Bay Lightning

Early Learning Coalition

Tampa Bay Rays

Eustis Community Center/City

The Bridge Club of Holly Hill

Family Fun Town

The Cloisters of Deland

Fancy Fruit

The Day Law Office

First Baptist Church Deland

The Daytona Metropolitan Bridge Club

First Baptist Church of Daytona Beach

The Ponce Inlet Group

Florida Department of Children and Families

Tinari Chiropractic

Florida Farm to School, Farm to Community, Family Nutrition Program at UF/IFAS Extension

Toner & Ramirez, P.A.

God's Pantry at Shiloh

Tony's Pizza

Goodwill

Tracie Maler of Keller Williams

Groveland Community Center

Umatilla Community Center/ County

Habitat for Humanity

Union Congregational Church -­‐Tavares

Hernando Christian Academy

USDA Rural Housing

Hernando Healthcare Foundation

V.R. Pediatrics

Home Depot

Volusia C ounty Emergency Dept.

Home Instead

Volusia C ounty Health Dept.

Inlet-­‐Monorca Community

Wal-­‐Mart

Jericho Road Ministries, Inc.

Wal-­‐Mart Distribution Center

Kohl's

Wawa

Lake County Elder Affairs Council

Wendy's

Lakeshore

Westover's Florist

Linda Wayne

Women's Lions Club

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