Issuu

Who we are

As one of the world’s largest providers of new aviation parts and services, meeting the needs of our customers and suppliers is our top priority. As a result of this focus, we have built our business on three foundational principles:

1) Invest in people

We believe our people are our greatest asset. Aviall invests in world-class training programs to ensure our employees are fully equipped to meet our customers’ needs. Concurrently, Aviall is focused on attracting the most talented supply chain personnel in the aviation industry. Ultimately our people are the key to our success.

2) Leverage technology

Aviall’s decision to invest in best-in-class technology solutions has added value to our customers and suppliers. Technology enables us to accurately forecast market demand for thousands of flight-critical products so we will have those products readily available to ship when our customers need them. Technology also enables us to assist our OEM partners in improving the efficiency of their production cycles.

3) Stock products close to our customers

Aviall stocks parts throughout our network of 40 locations around the world. Each facility is strategically located to offer the highest level of parts availability and convenience for our customers.

These principles, combined with our experience and commitment to excellence, enable us to offer innovative supply chain and logistics solutions to our customers and numerous OEM partners.

Within these pages you’ll find an overview of our services and capabilities. We look forward to the opportunity to show how Aviall can benefit your business.

Ed Dolanski Executive Vice President and Chief Operating Officer

The Aviall Difference

We close every advertisement with the words, “Aviall Delivers.” As a company, we are in the business of delivering an exceptional experience every time you interact with us. Our promise: Exactly what you need. Precisely when you need it. That’s what Aviall Delivers, the right part to the right place at the right time.

In our quest to continuously improve our service, we have identified the following qualities that set us apart from our competition:

Product Availability

Our goal is to have the part in stock when it’s needed. So we have more parts to choose from and more of those parts on our shelves than anyone else. We carry more than 2,000,000 parts in our system from 235 OEMs, and more than a thousand other manufacturers and stock more than $1 billion in inventory.

Quality Service

Aviall has a culture of customer service that is infused in every employee. Aviall has more trained customer service experts than any of our competitors.

Strategic Locations

Aviall has 40 locations strategically located all over the world. Our customer service professionals can ship from any of our locations to ensure our customers’ needs are met.

Technology

We understand that technology is a tool that can make life a lot easier for all of us. So we’ve invested millions of dollars in systems that help us track just how much inventory we have – real time, by location – and share that information with our customers and suppliers.

Flexible & Innovative Solutions

Aviall is structured to be flexible and responsive. We continuously look for opportunities to improve the way we do things to serve our customers and suppliers more effectively.

Aviall: Who We Are | Page 4

Aviall at a Glance:

World’s largest diversified aircraft parts distributor.

93,000 unique part numbers sold annually

4,600

More than

2,000,000 part numbers listed

25,000 More than customers

Aviall Services Locations

Customer service locations

International sales representatives

Product

repair facilities

North America Locations: International Locations:

Exclusive product lines: GE

• General Electric CF34-3

• General Electric J85

• General Electric CF6-50, 80A

• Rolls-Royce plc RB211

• Rolls-Royce M250

• Rolls-Royce T56

• Pratt & Whitney JT9D

• Pratt & Whitney Canada JT15

• Pratt & Whitney Canada PW901

GE Aviation

Aviall offers a variety of products from more than 235 OEMs.

The Aviall Value Proposition:

Customers

Value Provided Benefit to Customer

Product availability

Local stocking

Timely order fulfillment

Access to market basket

Large, diverse, well-trained customer service team

24/7/365 AOG services

Technology investment

Frequent contact by sales team

Reduced inventory investment; reliability enables efficient repair scheduling

Suppliers

Value Provided Benefit to Supplier

Long-term forecasts and firm purchase orders at production lead time

Electronic ordering and acknowledgements

Active stocking of material

Leading edge technology

Warehouse management

Forward stocking in numerous locations

OEM orientation

Sales and marketing multiplier

Market basket leverage

Established customer relationships

Product line management

Reverse logistics for core, warranty and return items

Improved production scheduling and capacity planning based on accurate information

Efficient, accurate transaction processing

High availability; reduced working capital; barrier to PMA penetration

Access to proven systems; cost avoidance

Reduced warehouse costs; reliable operations

Improved market penetration

Brand building; no PMA conflict

Improved reach and communication; sales lift

Sales lift

Smooth transition; sales leverage; credit & collection; access to market intelligence

Aviall understands your business and acts accordingly

Cost effective and reliable service to customers

Aviall: Who We Are | Page 20

Aviall Capabilities and Services:

Simpler. Faster.

Intelligent Search

Look for your part using simple search terms such as a part number, description, or partial description. Once you find the part you want, simply click the checkbox and hit the Add to Cart button.

Multi-Line Order

Also called “MO”, the Multi-Line Order capability allows you to copy and paste your MS Excel spreadsheet with part numbers and quantities right into the site. MO is fast with accurate sorting and a clean presentation of results.

E-mail Notifications

Aviall.com offers e-mail notifications at the point we receive your order, once your order has shipped and when your invoice has been generated. You can even store your e-mail address simply by clicking the check box. You’ll know where your order is all the way through the process.

Save Shopping Carts

If you build a Shopping Cart and plan to buy those parts again, click Save as Template. Save as many templates as you want. Then next time you need to place that order, simply drag and drop the template into the “drop zone” and hit the load button.

Product Repair Services:

Hose Services

Locations:

High Quality, Low Cost

Hoses are your plane’s veins. To ensure quality, trust Aviall for the fabrication of your standard or custom-made hose assemblies. Aviall’s vast inventory of components manufactured by Parker Stratoflex ensures our ability to produce the hoses that you need‚ when you need them and helps to keep your costs down.

Battery Repair Services

Locations:

24/7, 365 Days a Year

Your aircraft battery is your electrical system’s last line of defense. Aviall’s global network of NiCad and Lead-Acid battery service centers utilize the most current technology and OEM parts to provide deep cycles‚ top charges, regular checks‚ repairs and overhauls. We strive to make your battery maintenance program successful and worry free. A healthy battery...That’s what will be delivered in your Aviall box.

Product Repair Services:

Wheel & Brake Repair Services

Locations:

Quality, convenience, confidence

Aviall wheel and brake repair stations provide options to help you manage your wheel and brake program. Aviall provides a pool of more than 2,000 of the highest quality exchange brakes available. Genuine OEM parts and a full overhaul in accordance with the CMM give you confidence and reliability. Quality is guaranteed when you send your wheel or brake cores to Aviall for service. Experienced technicians utilize cutting-edge technology, such as the Andec Wheel Tester for eddy current testing, to reduce lead times and ensure quality.

Chemical Management Solutions

Aviall’s Chemical Management Solutions can help your company find the aviation products and supplies that have a minimal impact on our environment and offer solutions that help you protect the health and safety of your co-workers.

Aviall offers a number of services that will save you time and money by increasing efficiency, reducing paperwork, lowering costs and minimizing your chemical waste streams.

Aviall’s Repair Management Services are custom tailored to meet your exacting standards.

Repair Management

Aviall continues to extend its reach and reputation for supply chain management, logistics, inventory, and aftermarket parts and repair. A growing number of customers rely on Aviall for repair management of customer-owned property and rotable pool administration.

Aviall is your single point of contact for OEM quality repair on airframe components, avionics, engines and accessories, ground support equipment and tooling.

When you choose Aviall, you benefit from access to the expertise, data and product knowledge of our supplier network of 500 MRO providers, and you associate with a brand with a global reputation for excellence. We are committed to providing solutions to fully support your aircraft.

Trusting Aviall with the repair of your components associates you with the substantial brand reputation of Aviall, part of The Boeing Company. Aviall has repair capabilities for multiple aircraft types, tooling, ground support equipment, and engine platforms. Aviall currently supports both commercial and military programs worldwide. Upon request, we offer a Boeing 8130-3 overtag on Boeing platforms.

Aviall’s Rotables Group provides quality units from factory authorized repair stations at competitive prices.

Rotables Management

Aviall provides support for a wide range of rotable components

• Customer property (CP)

• Exchange program

Alternators

Angle of attack sensors

Batteries

Blower assemblies

Blower motors

Brakes

Compressor cases

Control valves

Converters

Deice timers

Ejector valves

Electric motors

ELTs

Engine harnesses

Engine mounts

Engines

Exciters

Flap actuators

Flow control valves

Fuel controls

Fuel nozzles

Fuel pumps

Gear box assemblies

Heated structures

Ice detectors

Indicators

LG actuators

Linear actuators

Pitot-static tubes

Pneumostats

Power supplies

Prop governors

Propeller pumps

Stall-warning computers

Starter generators

Tach generators

Total temp sensors

Transmitters

Turbochargers

Windows

Aviall’s paint mixing stations provide custom color mixing and color matching.

Paint Mixing

Aviall is a full service distributor of Sherwin-Williams Aerospace Products and related painting supplies. We have color mixing capabilities currently in two locations and plan to expand as needed. We can custom match colors‚ ship in a timely fashion and have technical support available with our trained staff in Atlanta and Ft. Lauderdale. You can order products at any of our locations or place your orders online.

We can mix pints, quarts and gallons, and whether you’re touching up your own aircraft or you’re an OEM or refinish facility, we can help you with product selection and delivery to meet your requirements. Aviall is committed to making paint and paint-related supply purchasing easy for you as an individual or company.

Aviall’s custom kitting services increase the efficiency of ordering parts.

Kitting

Aviall’s Kit Shop in Dallas is available to handle many of your kitting needs. Whether you’re a supplier or customer, we specialize in building many different kinds of kits‚ including hardware-for-overhaul kits‚ filter kits and flight training material kits for many of the flight training schools across the United States. Aviall’s Kit Shop database now holds more than 500 different kit numbers for a large variety of customers.

We custom-build kits to meet your needs. You tell us which parts you want to include in your kit and what you want to name it. We will assign your kit a unique part number‚ and from that point forward you will no longer need to deal with the individual part numbers that make up the kit. Existing kits are normally built within 24 to 48 hours.

AOG Services

We understand that there’s a real sense of urgency when it comes to aircraft repairs. It can lead to a tense scenario—especially if a plane is grounded until parts can be replaced. That’s why Aviall offers 24/7/365 AOG service.

With our global presence and counter-to-counter delivery, we get our customers the parts they need to get the plane back in the air—fast. No wonder corporate operators, repair stations, flight schools and more than 350 airlines around the world depend on Aviall.

Aviall’s Firewall Forward Program saves fleet operators time and money!

Firewall Forward

Aviall’s Firewall Forward program is designed to save customers time and money on factory engines and engine accessories, while providing the same outstanding service you’ve come to expect from Aviall.

Benefits:

Exchange engines! No down times with scheduled orders.

Lycoming and TCM factory-new, factory-rebuilt and factory-overhauled engines at marketcompetitive pricing.

All required product improvements will be incorporated at no additional charge (No upgrade charge to upgrade to wide deck configuration from narrow deck. Ex: Roller Tappets).

No pre-paid core charge.

Lycoming Unlimited hour warranty (2 year power section - 2 year cylinders).

Lycoming’s “no chargeback” policy on core returns. Lycoming bucks rebate for each Lycoming engine purchase.

Dallas Central Returns

Goal: Industry-leading Customer Returns Services

Aviall is dedicated to making returns processing as painless as possible for our customers. You’ll find that we will process your return fast and accurately.

Provide same day receipt and initial processing

Implement proactive management of returns

Improve OEM efficiency

• Consistent documentation

• Minimize shipping and handling through certified onsite disposal

• Implement onsite warranty adjudication where possible

• Track and report warranty activity

• Simplify process where possible

Use virtual processing to reduce CSC workload

Aviall’s LiFt program consistently saves helicopter operators and maintenance providers time, resources, warehouse space and money.

LIFT

Aviall’s LIFT program offers a variety of services tailor-made for each helicopter operator. All services are designed to add value and reduce costs for customers. The benefits include access to more than 235 product lines, local stocking of high-demand parts, inventory management, electronic ordering via the aviall.com website or EDI (electronic data interface), and the support of local Aviall sales personnel.

The LIFT program was created exclusively to serve the helicopter market. Aviall recently expanded its general helicopter inventory to support the program. In addition, Aviall offers exchange programs for Rolls-Royce Model 250 engine parts and starter generators, as well as Lord Corporation’s isolator exchange program for the Bell 206 and 407 applications. Aviall’s exchange program is designed to improve reliability and performance while lowering operating costs for customers.

the total Landed Cost Program decreases the long term costs of products by eliminating redundant processes and inventory.

TLC: Total Landed Cost

Reduced Costs, Reduced Time, Controlled Pricing, Guaranteed Service Level, Decreased On-Hand Inventory

Airlines benefit from Aviall’s increased availability of parts – more than 2,000,000 items. And Aviall is constantly expanding it’s procurement capabilities by focusing on strengthening our relationships with the OEMs airlines use the most.

You get more value when Aviall works for you.

No other parts distributor has more customer service representatives in the field than Aviall. Do you have a fleet of airplanes so you can serve customers at multiple locations? Our “fleet” of experts are deployed the same way – they are close to you.

Our representatives are specially trained to solve problems and save you money.

You can lower the cost of operating your parts department with Aviall’s TLC program. Because Aviall offers more than 2,000,000 parts, you can deal with fewer parts sources. That means processing fewer orders, fewer invoices and fewer payments. That lowers the cost of ordering and paying for parts.

Aviall’s advanced technologies make ordering faster and easier, so procurement costs can be dramatically lowered.

Serving the General and Business Aviation markets with our Parts & Maintenance Seminars for more than 30 years! We’re committed to you.

SuperSeminars

There has never been an easier way to keep up to date! Aviall SuperSeminars are one-day, or two-day, maintenance training seminars offering a tradeshow, networking opportunities, meals and more! The SuperSeminars address the training needs of mechanics, IAs, DOMs, buyers and other decision makers from various types of organizations, both large and small, within the General Aviation and Business Aviation markets. Aviall calls on many of the 235 manufacturers it represents to offer this training on a variety of products. Aviall SuperSeminars promise to give you the tools you need to stay at the top of your game.

Approved per F.A.R. Section 65.93 (a) (4) as an Inspection Authorization Renewal Course

The latest information on products and services offered by Aviall and its suppliers

Parts and maintenance seminars presented by the world’s leading aviation suppliers

Piston and turbine engine maintenance workshops

Market specific training programs to serve our customers

Tradeshow featuring exhibits from many leading aviation manufacturers and suppliers

Networking opportunity to exchange ideas with people in all phases of aviation

Key manufacturers available to answer questions

* Check aviall.com for more information about Aviall’s SuperSeminars

Electronic Inventory

Aviall’s eStock program gives you the ability to electronically manage and replenish your inventory, using one of three levels that allow you to customize the program with the flexibility you want. As an added value, My eStock allows you the ability to monitor other products not procured through Aviall and is maintained on our secure system. You can monitor your minimum and maximum stock levels through aviall.com and generate reports showing inventory that needs replenishment.

Automatic recording of consumable items

Full traceability, shelf life and MSDS documentation

Customized setup for each customer

Link to customer systems via My eStock

Multiple stocking locations supported

Improved service level and product availability

Supports Aviall suppliers’ products

Special hazmat reporting available

Aviall Inventory Management

Management

Level 1

Level 1 is appropriate to any size operation and features on-line shopping at aviall.com with free shipping on orders over $200.

Level 2

Your desired minimum and maximum levels of inventory at specific locations are established. You scan the inventory you have on hand, and those levels are transmitted to aviall.com. When inventory falls below your designated minimum, a replenishment order is automatically shipped to that location. Pricing can be predetermined, with Aviall passing available volume discounts to you.

Level 3

With all the advanced features of Level 2, Level 3 is a fully integrated system using peer-to-peer computer technology for exchange of inventory levels and transactions. Aside from the initial setup, no data input is required of the user.

AviallConnect helps our suppliers be more efficient with a powerful platform for online collaboration

Web-based transactions for suppliers

AviallConnect changes the communication landscape, reducing the need for traditional methods of communication – fax, phone and email. AviallConnect speeds up each step in the ordering, acknowledging and invoicing processes and helps our suppliers ensure their products are in our warehouses and available to our customers more quickly and efficiently.

Eliminates inefficiencies and errors associated with traditional methods of communication

Enables Aviall and suppliers to integrate quickly, easily and accurately via a secure website

Rich two-way collaboration enables management of:

• Purchase orders

• Ship notices

• Electronic invoices

Increases overall efficiency

Decreases order cycle times

Provides scalability to an organization enabling future growth

with Aviall.

Quality Management System

Aviall’s senior management embraces the quality management principles on which the quality management system standards are based. This ensures that Aviall delivers unsurpassed quality in every step of the business process.

Aviall’s quality system is certified to:

AS9100 Quality Management Systems: Aviation, Space & Defense

AS9120 QMS Requirements - AS&D Distributors

ISO9001: 2008 Quality Management Systems - Requirements

FAA AC 00-56A Voluntary Industry Distributor Accreditation Program

Aviall LeanSigma is the internal business resource for continuous improvement. Through employee engagement, LeanSigma helps move the culture to one of lean and efficient thinking and enables data based decision-making. The result is added value for our customers, lower operating costs and increased profits, thereby positioning Aviall for exponential, scalable growth.

This dynamic program helps the company meet its goals by providing tools, training and a common language around problem solving that enables and empowers employees to be innovative.

Principles of Aviall

LeanSigma:

Maximize value for Aviall’s customers

Grow scalably through a culture of discipline and our entrepreneurial spirit

Execute flawlessly through process excellence

Involve, empower and engage our employees

Always strive to be #1

Aviall’s recent investment in new technologies makes it easier than ever to order the aircraft parts you need. Now you can electronically order using Web Services, aviall.com or EDI.

EDI and Web Services

Aviall understands that technology can make life a lot easier for all of us. So we’ve invested heavily in systems that help us track just how much inventory we have – real time‚ by location – and share that information with you. Our goal is for our sophisticated systems to be transparent. We want our systems to simply enable us to satisfy all of your requirements each time. We also use our technology to closely monitor how effective we are in meeting your requirements and to serve you at a high level.

Aviall has one of the premier eBusiness Exchange Groups in the industry, managing more than 800 various electronic trading partners. These EDI messages generally come through a third party value added network (VAN) but can also be set up to directly interface into Aviall’s world class data center in Dallas, Texas. Aviall’s EDI group primarily interacts with customers electronically using SPEC2000, ANSI X12 or mutually agreed upon customer file formats.

Web services allows our computer system to communicate directly with a trading partner’s computer in real time. For example, a customer builds a web service to have visibility into Aviall’s system to see their Aviall price and availability. The information is displayed or presented to the customer in their system as if a part of their screen or process. Many of today’s latest system designs take into account web services and are designed to “extend” beyond their system. Aviall has even used web services internally between applications due to convenience, flexibility and speed of deployment.

Aviall: Who We Are | Page 46

North American Customer Service Centers

LOCATION

TELEPHONE FAX ADDRESS

Anchorage 907-248-4624 907-243-4150 4451 Aircraft Dr., Suite C, Anchorage, AK 99502-0906

MANAGER

Jeff Greenwood

Atlanta 770-473-1610 770-473-1617 574 Airport South Parkway, Suite 200, Atlanta, GA 30349-8604 Gale McCoy

Calgary 403-291-4140 403-291-5234 Bay 106, 5421-11 Street NE, Calgary, Alberta, T2E 6M4, Canada Eric Richard

Chicago 630-513-9599 630-513-6651 3950 Swenson Ave., St. Charles, IL 60174-3446

Cincinnati 513-871-6623 513-871-0573 4228 Airport Rd, Ste. B, Cincinnati, OH 45226-1646

Lynda Harmison

Harold Miller

Dallas 972-586-1564 972-586-1982 P.O. Box 619048, 2750 Regent Blvd., Dallas, TX 75261-9048 Tim Tellin

Denver 303-792-0972 303-792-3751 7285 S Revere Parkway, Suite 703 Centennial, CO 80112-3947 Eric Banks

Ft. Lauderdale 954-625-3930 954-625-3931 3200 W Prospect Road, Suite 100, Fort Lauderdale, FL 33309-2587 Yara Gonsalves

Halifax 902-873-4646 902-873-3932 588 Barnes Rd., Suite 103, Enfield, Nova Scotia B2T 1K3, Canada Lucie Desforges

Houston 713-948-1700 713-645-9507 8887 W Monroe, Houston, TX 77061-5207

Kansas City 913-371-5222 913-371-5292 1312 Adams Street, Kansas City, KS 66103-1321

Lafayette 337-839-8801 337-839-8805 101 Rolls Royce Dr., Broussard, LA 70518-4352

Los Angeles 818-997-0242 818-997-0473 8045 Woodley Avenue, Van Nuys, CA 91406-1259

Memphis 901-362-6710 901-362-0024 5851 Advantage Cove, Memphis, TN 38141-8212

Minneapolis 651-452-1680 651-452-1584 2995 Lone Oak Circle, Suite 5, Eagan, MN 55121-1431

Montreal 450-437-3844 450-437-3997 907 Du Curé-Boivin Blvd., BoisBriand, QC, J7G 2S8, Canada

New England* 843-706-3527 843-706-3529

New York 973-263-0443 973-263-0662 2 Cranberry Rd., Parsippany, NJ 07054-1053

Philadelphia 800-AVIALL-1 215-741-1599 2260 Cabot Blvd. W, Suite 2, Langhorne, PA 19047-1883

Phoenix 480-668-1551 480-668-5654 2340 West Broadway Road, Suite 101, Mesa, AZ 85202

Pittsburgh 412-788-8040 412-788-8044 1518 Parkway View Drive, Pittsburgh, PA 15205-1407

Pontiac 248-666-2240 248-666-2833 5600 N Williams Lake, Waterford, MI 48329-3283

Portland 503-253-6505 503-253-7021 16343 NE Cameron Blvd., Portland, OR 97230-5030

Raleigh 800-AVIALL-1 919-462-9212 951 Aviation Parkway, Suite 100, Morrisville, NC 27560-6635

San Jose 408-434-1020 408-434-1615 1538 Montague Expressway, San Jose, CA 95131-1408

Toronto 905-676-1695 905-676-9046 1840 Alstep Drive, Unit 5, Mississauga, Ontario, L5S 1W1, Canada

Vancouver 604-270-6144 604-270-3115 #1-13511 Crestwood Place, Richmond, BC V6V 2E9, Canada

Winnipeg 204-775-8004 204-786-1556 9-2073 Logan Ave., Winnipeg, Manitoba R2R 0J1, Canada

* Sales Support

Brenda McClain

Patricia Stevens

Marc David

Donna Dingman

Doug Currie

Duane Larsen

Lucie Desforges

Gina Gorbach

Lee Burns

Tim Town

Jay Harris

Rachel Winstrand

Ranae Morrison

Donald Parker

Eric Ruel

Beth Galloway

Dave Rendle

Chris Smokal

International Customer Service Centers

LOCATION TELEPHONE FAX CONTACT ADDRESS

ASIA

Beijing 86-10-6410-6086 86-10-6410-6091 Yun Shan Room 1205, Beijing Silver Tower, No. 2, Dong San Huan Bei Lu, Chao Yang District, Beijing, China 100027 Dubai 971-4-2998980 971-4-2998985 Mohammed Refai Roshidi Dubai Airport Freezone Authority, Unit F-09, P.O. Box 293879, Dubai, United Arab Emirates Hong Kong 852-2318-0233 852-2331-9222 Tony Wong 604 New Bright Building,11 Sheung Yuet Road, Kowloon Bay, Kowloon, Hong Kong India 91-120-4738000 91-120-4284860 Anil Raina Boeing International Corp India Pvt. Ltd, SDF J-5, First Floor, Noida Special Economic Zone (NSEZ), Noida - 201305 (U.P), India

Japan 81-45-226-0236 81-45-226-0237 Toshi Yakashiro 29F The Landmark Tower Yokohama, 2-1-1, Minatomirai 2-Chome, Nishi-Ku, Yokohama,Kanagawa 220-8129, Japan Singapore 65-6542-5420 65-6542-8222 Mohd. Kamar 2 Loyang Lane #05-02, Singapore 508913 Shanghai 86-21-6391 0618 86-216391 0987 Cecilia Tseng Rm.2202. Shanghai Times Square Office, No.92 Huai Hai Zhong Road, Shanghai

AUSTRALIA/NEW ZEALAND

Auckland 64-9-275-0571 64-9-275-6569 Steve Windleburn Unit 2, 17 Airpark Drive, Airport Oaks, Auckland 1701, New Zealand

Brisbane 61-7-3277-8322 61-7-3274-1170 Bob Armstrong Hangar 5, Qantas Avenue, Archerfield Airport, Archerfield, Queensland 4108, Australia

Cairns 61-7-4032-4299 61-7-4032-4677 Paul Bradtberg 11/450 Sheridan St., Cairns, QLD 4870, Australia

Melbourne 61-3-9339-3000 61-3-9338-9773 Gary Dawson 20-22 Lindaway Place, Tullamarine, Victoria 3043, Australia

Moorabbin 61-3-9580-7644 61-3-9580-6267 Tim Evans Building 115, Northern Avenue, Moorabbin Airport, Moorabbin, Victoria 3194

Perth 61-8-9332-7855 61-8-9332-8858 Stephen Bennett 11 Eagle Drive, 126, Jandakot Airport, Jandakot, Western Australia 6164

Sydney 61-2-9791-0511 61-2-9791-0102 Glenn Trewin 453 Airport Ave, Bankstown Airport, Bankstown, NSW 2200 Australia

EUROPE/AFRICA

Amsterdam 31-252-245-919 31-252-245-970 Marc Drent Drachmeweg 18, 2153 PA, The Netherlands

France 33-3 22 31 03 27 33-3 22 31 00 16 Catherine Testart Sales Support Only

Israel 972-4-629-4447 972-4-629-1741 Haggai Mazursky Sales Support Only

Italy 39-06-808-3079 39-06-807-8354 Joe Piorico Sales Support Only

Manchester 44 161 428 9070 44 161 428 9073 Tim White Aviall UK Inc., Orion Business Park, Bird Hall Lane, Cheadle, Stockport, SK3 0WF, United Kingdom Scandinavia 46-431-456570 46-431-456572 Christian Brandi Sales Support Only

South Africa 27-83-3090-706 31-252-245-970 Tony Moss Sales Support Only Spain 34-91-664-0637 34-91-617-3560 Jose Benayas Sales Support Only

LATIN AMERICA/CARIBBEAN

Ft. Lauderdale 954-625-3940 954-625-3941 Yara Gonsalves 3200 W Prospect Road, Suite 100, Fort Lauderdale, FL 33309

Value-Added Services

BATTERY SERVICES AIRPORT TELEPHONE ADDRESS

Atlanta ATL 770-473-1343 574 Airport South Parkway, Suite 200, Atlanta, GA 30349

George D’Aurio LV52029N Chicago DPA 630-232-5035 3950 Swenson Ave., St. Charles, IL 60174

Jeff Wyns LV5R029N Dallas DFW 800-776-1112 P.O.Box 619048, 2755 Regent Blvd., Dallas,TX 75261-9048

Paul Geddes RD4R488M 972-586-1850

Ft. Lauderdale FLL 954-625-3914 3200 W Prospect Road, Suite 140, Fort Lauderdale, FL 33309

Houston HOU 713-948-1771 8887 W Monroe, Houston, TX 77061

John Proctor RD44488M

David Burch RD46488M Los Angeles VNY 818-787-3983 8045 Woodley Avenue, Van Nuys, CA 91406

Jay Sumner RD42488M New York MMU 973-257-8705 #2 Cranberry Road, Parsippany, NJ 07054

John Vogt RD4D488M London, England 44-1753-689090 Unit 10, Polygon Bus. Centre, Blackthorn Rd, Colnbrook Slough, Berkshire, UK SL3 0QT Dick Cossar UKQY678J

HOSE SHOPS

Dallas DFW 800-945-0686 P.O.Box 619048, 2755 Regent Blvd., Dallas,TX 75261-9048

Don Taylor Denver APA 303-460-7708 7285 S Revere Pkwy, Suite 703, Centennial,CO 80112-3947

Cody Johnson Ft. Lauderdale FLL 954-625-3915 3200 W Prospect Road, Suite 140, Fort Lauderdale, FL 33309

William Hinson Los Angeles VNY 818-997-5061 8045 Woodley Avenue, Van Nuys, CA 91406

Mark Van Rensselaer WH2R266L Melbourne, Australia MEL 61-3-9338-1155 8-10 Halsey Road, Airport West, Victoria, Australia 3042

WHEEL & BRAKE SERVICES

Atlanta ATL 770-473-1343 574 Airport South Parkway, Suite 200, Atlanta, GA 30349

Kerry Barclay

George D’Aurio LV52029N Chicago DPA 630-232-5030 3950 Swenson Ave., St. Charles, IL 60174

Mike Kiefer LV5R029N Crown Point GYY 219-661-2235 Sisu Services, 674 N Madison Street, Crown Point, IN 46307

Troy Shinkle LQ5R024N 800-242-7478

Dallas DFW 972-586-1370 P.O.Box 619048, 2755 Regent Blvd., Dallas,TX 75261-9048

David Burch UAVR972K Ft. Lauderdale FLL 954-625-3910 3200 W Prospect Road, Suite 140, Fort Lauderdale, FL 33309

Doug Dalton XVLR346L Los Angeles VNY 818-781-7163 8045 Woodley Avenue, Van Nuys, CA 91406

Victor Sotelo YRYR585L New York MMU 973-257-9240 #2 Cranberry Road, Parsippany, NJ 07054

ROTABLES

Atlanta ATL 1-800-463-2447 574 Airport South Parkway, Suite 200, Atlanta, GA 30349

PAINT MIXING

Atlanta ATL 770-210-2792 574 Airport South Parkway, Suite 200, Atlanta, GA 30349

Joe Serrano VFTR164L

Chris Terrell

Michael Freeman LV52029N Ft. Lauderdale FLL 954-625-3930 3200 W Prospect Road, Suite 100, Fort Lauderdale, FL 33309

CHEMICAL MANAGEMENT

Atlanta ATL 770-471-1452 574 Airport South Parkway, Suite 200, Atlanta, GA 30349

KITTING SERVICES

Dallas DFW 1-800-284-2551 P.O.Box 619048, 2750 Regent Blvd, Dallas, TX 75261-9048

Michael Freeman LV52029N

Larry Heiman

Joey Norris