Challenges Faced By Online Delivery Business Like Deliveroo, Uber Eats etc | Potential Solutions

Online Food Delivery Challenges and Their Potential Solutions How Food Delivery Business is Coping up with COVID-19 Situation

Topics Covered In This Presentation Top Players In The Online Food Delivery Industry Online Food Industry Statistics Statistics Depicting the Rise of Online Food Industry During COVID-19 Challenges Faced by Market Leaders in the Online Food Industry Amid Coronavirus

Top Players In The Online Food Delivery Industry GRUBHUB Uber Eats deliveroo Doordash

Online Food Industry Statistics

Source: https://www.fatbit.com/fab

Statistics Depicting the Rise of Online Food Industry During COVID-19 Deliveroo and GrabFood witnessed a 20% increase in daily food deliveries in May First-quarter revenue of Uber Eats soared more than 50% to $819 million from $536 million as compared to last year On May 6, Grubhub announced its financial results for the first quarter ending March 31, 2020. The company reported revenues of $363 million — a 12% increase over the same time last year During a March 2020 survey of consumers in the United States, 41.7 % of respondents stated that if confined to their homes during the coronavirus, they were likely to purchase restaurant food delivery online

Source: https://www.fatbit.com/fab

GRUBHUB

Challenges The company is not performing well in New York because restaurants are closed and many residents have fled from the city since the COVID-19 kicks in With many offices closing and employees shifting to work from home models, the company saw a decrease in orders across its corporate business sector. However, the demand for takeout appeared to be in some parts of the US, but that’s again not up to the mark

Source: https://www.fatbit.com/fab

GRUBHUB

Solutions Grubhub has suspended the delivery fees to support this movement The food delivery service is using “Donate to Change” program to raise funds for local restaurants and delivery drivers affected by the restrictions surrounding virus concerns

Source: https://www.fatbit.com/fab

Uber Eats Challenges

The number of active users on Uber Eats declined to 1 millioin March compared to 3 million monthly active user in the corresponding quarter in 2019.

Source: https://www.fatbit.com/fab

Uber Eats Solutions The company is waiving delivery fees for almost 100,000 independent restaurants in an effort to support those struggling in this difficult situation The company is taking precautions to reduce the spread of Coronavirus by enabling the contactless delivery option for the users and providing the drivers with sanitation materials like gloves, masks, sanitizers, etc. Uber Eats has also added ‘delivery notes’ feature to limit the in-person contact

Source: https://www.fatbit.com/fab

deliveroo

Challenges Deliveroo, UK based food delivery startup, has confirmed that it’s axing more than 350 employees, 15% of its global headcount, to battle the falling demand and revenue during the COVID-19 crisis.

Deliveroo, UK based food delivery startup, has confirmed that it’s axing more than 350 employees, almost 15% of its global headcount, to battle the falling demand and revenue during the COVID-19 crisis.

Source: https://www.fatbit.com/fab

deliveroo

Solutions The company is adding a “no-contact drop off� option in its ordering app to promote social distancing The company is ordering hand sanitizer for riders and setting up a dedicated support team to answer any queries of riders and customers regarding COVID-19 Deliveroo has also provided additional packaging guidelines to the restaurants to defend food from the coronavirus

Source: https://www.fatbit.com/fab

Doordash

Challenges DoorDash deliveries and sales have declined in growth since February as people are spending more of their Doordash deliveries declined dollars on purchasing groceriesfrom 26% to 16% between the first and third weeks of March due to lockdown restrictions.

Doordash deliveries declined from 26% to 16% between the first and third weeks of March due to lockdown restrictions

Source: https://www.fatbit.com/fab

Doordash

Solutions DoorDash set aside $20 million for marketing efforts to help shore up the restaurant sales Doordash deliveries declined from 26% to 16% between the first and third weeks March due to lockdown DoorDash deliveries haveof gone contact-free and the restrictions. company is distributing 1 million sets of hand sanitizers and gloves to the delivery boys

Source: https://www.fatbit.com/fab

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