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Meet a member of the Youth Villages family

Construction, renovations at Inner Harbour Campus

Kennedy Center hosts Youth Villages drummers

Family Victories from Youth Villages, Georgia

Family work

After years of trying, Donald W. is getting the family back together

Spring 2010

A Message From Our Directors Unique opportunities to help Emily Acker and Kate Cantrell In Georgia, Youth Villages offers both in-home services in the Atlanta area and residential services at our Inner Harbour Campus in Douglasville. This gives us a unique opportunity to effectively serve more young people and their families in the Atlanta area. And we’re making enhancements to meet our growing needs. In this newsletter, Youth Villages’ first for our community, we highlight a family who benefited from our services. We also highlight recent projects at Inner Harbour to enhance services and improve the already beautiful campus. Inner Harbour specializes in helping children and adolescents with significant psychiatric illness and impairment in behavioral, cognitive, emotional, familial and social functioning. Inner Harbour’s residential campus provides much more than conventional methods by immersing young people in advanced programs that stimulate learning through a series of activities that progressively challenge them. In addition, an Atlanta office offers Intercept intensive in-home services to serve a broad population of youth, including those who are at high risk of removal from their families. The program specializes in diverting youth from out-of-home placements by helping their families safely maintain children in their home environment. Intercept also focuses on reunification of youth who are in a residential or foster home setting. In many instances, we are able to return children to their homes, living with parents or relatives. Both services place a high priority on meeting the needs of children and doing whatever it takes to get them living successfully with their families. Many of the children participating in the in-home program are part of families with difficulties, whether it is mental illness, domestic violence, substance abuse or legal trouble. Strengthening those families means our children have better lives and our communities become stronger, too. We thank you for your support. Emily Acker Director, Inner Harbour 4685 Dorsett Shoals Road
 Douglasville, GA 30135
 770-852-6298 2

Kate Cantrell Director of Programs, Georgia and Alabama 1777 Northeast Expressway NE,
Suite 150
 Atlanta, GA 30329 404-320-2957

Youth Villages Georgia Leadership Council Kenneth A. Campbell * Robert F. Clayton Lewis Holland Sr. * John Hutchins * Gail A. Mattox Jennifer S. Queen* Robert L. Rearden III Sondra Rhoades-Johnson Matthew F. Tarkenton * Kieu-Anh Thi Tran David Tyler * *member of Youth Villages’ National Board of Directors

Youth Villages Georgia Offices Youth Villages — Inner Harbour Campus
 4685 Dorsett Shoals Road
 Douglasville, GA 30135
 phone: 770-852-6300
 toll-free: 800-255-8657
 fax: 770-942-2391
 www. Atlanta (In-Home Services)
 1777 Northeast Expressway NE Suite 150
 Atlanta, GA 30329
 phone: 404-320-2920
 fax: 404-320-2921

Get Involved To Volunteer: To Donate: To Work:

Meet the YV Family

Program Success

Mary Norman

As a national leader in the field of behavioral health,

Director of Development, Georgia

Youth Villages has measured outcomes of children and families participating in its programs since 1994.

Mary Norman recently joined Youth Villages Georgia in the development office. Norman has more than 25 years’ experience in organizational leadership, fundraising, marketing and communications, and joins Youth Villages from the Jane Goodall Institute, where she was senior vice president of development and communications. Why did you decide to work at Youth Villages? — First and foremost, the mission; giving children who have had a rough start the opportunity for a better life. What is appealing about doing this work in

The above graph reflects discharge data from October 2008 through January 2010 of Youth Villages Georgia Intercept intensive in-home services.

Georgia? — Expanding Youth Villages into Georgia gives us the ability to reach children who previously may have run out of options. What do you like best about your job? — The people — they are passionate and

Intercept Program Youth Villages provides the Intercept intensive in-home program in Alabama, Florida, Georgia, Massachusetts, Mississippi, New Hampshire, Tennessee and Virginia. Intercept provides counseling to troubled children and families in their own homes at times convenient for the families. Counselors with small case loads — four to five families — focus on helping the child and family at home, in school and in the community. The program serves children of any age (infant to 18) who have serious emotional and behavioral problems. Intercept is based on the principles and practices of researchbased mental health treatment.

Inner Harbour Nestled in a natural setting among lakes and woods just west of Atlanta, Inner Harbour has been successfully helping children and adolescents since 1962 and joined the Youth Villages family in 2009. The Youth Villages-Inner Harbour Campus offers a variety of therapeutic and educational services for children and families, as well as development and training opportunities for our clinical and

enthusiastic about Youth Villages’ mission. They believe, as I do, that the organization is on the cusp of making a profound and measurable difference in Georgia. What’s something most people don’t know about you? — I was a former morning show disc jockey and television anchor in Memphis.

You can help. For information on giving or volunteering opportunities, e-mail Norman at or call her in Atlanta at 404-320-2920.

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Family finds you One man’s struggle to create a home Donald W.’s road to family wasn’t easy. He wanted his children at home with him, but in the beginning, it wasn’t his fault. It wasn’t the drugs, the unstable home or the unemployment. It wasn’t his lack of direction or support. His daughters were in foster care after being abandoned by their mother. Once Donald found this out, he wanted his children to be with him. He wanted the system to work quickly, but he first had to grow and learn. He first had to make a home for Khadijah and Antoinette. He first had to work on himself. Khadijah had difficulty with structure and threw temper tantrums. In fact, she was removed from a few foster homes because of her physical aggression. She needed the help of a loving family. “This is what I’m here for,” Donald said. “This is my purpose; God got me here to be here for my kids.” Seven years ago, Donald found out his daughters were in state custody, and he contacted their case worker. After years of frustration with various agencies and counselors, he was told in 2009 that Youth Villages was assigned to the case. Donald wasn’t impressed. “I remember the first day I met Donald,” Youth Villages counselor Angela White said. “He was very resistant, and he asked, ‘I have had so many people in my home who said they’d help me get my children back, and they didn’t. What makes you any different?’”

At first, Angela said she was at a loss for words. “Angela told me, ‘I’m here for you and here to get your kids back,’” Donald said. “But first, I had to take care of myself.” Donald cleaned up and then worked Donald W. with daughters Khadijah, left, and Antoinette on anger management and parenting skills. Each step along the way was a lesson in patience and frustration, as he was continually denied custody. But he continued to work, and after about nine months, Khadijah and Antoinette came home to live with their father. “Being a father has created this person I never thought was in me,” Donald said. “I’m grateful to be in this position.” In that position, Donald and his family are growing. The sisters are learning to share and Khadijah is doing better at school. “My biggest difficulty was adjusting at school,” Khadijah said. “But now, I have friends and teachers who think I Continued on page 5

Empty bowls project The annual Empty Bowls Project was recently held in Carrollton. Young people created bowls that were auctioned off with soup, the money going to benefit the local soup kitchen. Inner Harbour students created a great number of the pottery bowls for the event, and two groups attended the actual event.


The Inner Harbour School nurtures intellectual development, academic achievement, and emotional healing through experiential processes designed to focus on all aspects of caring. Our aspiration is to facilitate an integrated curriculum that will guide students in caring for self, intimate others, global others, plants, animals, and the human capacity to create. We believe that by focusing on these aspects of caring, we are truly preparing students for productive lives, present and future.

Program Success from page 3

Inner Harbour drum circle plays Kennedy Center The Youth Villages-Inner Harbour African drum circle has performed many times around Atlanta, even for President Jimmy Carter. The troupe recently played at the Kennedy Center for the Performing Arts in Washington, D.C. The drum ensemble consists of 10 students and four teachers from Inner Harbour who play djembe and study the traditional music of West Africa. They have played at the Lincoln Center in New York in addition to their Washington, D.C., performances. The Atlanta Women’s Club underwrote the performance outfits, and contributions from the staff made the trip possible. Student drummers are Denaireo S., Solomon H., Warren M., Kwame B., Kevin B., Taylor E., Michael C., Damian B., Terrion S., Johnathan Y. and Sam F. Staff drummers are Tom Harris, John Warrington and Kelvin Coleman.

Learning to share from page 4

am nice.” Khadijah sets daily goals and attends the Boys & Girls Club after school. She never gave up hope that she’d be back

with her family. In less than a year, this fragmented family of children in foster care and a father with few life skills and unstable housing have joined. All are working together to make a home, and while there are growing pains, there is also love.

educational professionals. Services are provided to young people up to age 21. As an established community of well-trained and caring professionals, our staff is dedicated to helping youth and families confront and respond to life’s challenges in a safe, unique, natural and cost-effective environment. The residential campus immerses young people in a series of activities that progressively challenge their social, emotional, mental and physical resources in an ideal setting to help build upon their strengths and overcome life’s most difficult challenges. Inner Harbour’s range of programs and services is specifically tailored for youth’s needs, and services are provided regardless of race, gender, creed, national origin or disability. Inner Harbour is the only residential campus in Georgia offering educational services accredited by the Southern Association of Colleges and Schools for more than 25 years, the Joint Commission on Accreditation of Health Care Organizations and the Association of Experiential Education.

“Angela did what she said she was going to do,” Donald said. “Youth Villages opened my eyes – I never thought I’d be parenting my children alone, but I feel good about it. “The kids are home.” 5

Renovations at Inner Harbour to better serve children

Renovations at Inner Harbour Five major remodeling projects and the building of a new maintenance and storage building are underway at Inner Harbour. The first phase of the remodeling of the lower level of the Hewell building is complete, providing much needed work space for 21 staff, two dedicated admission rooms and a training/conference room. Remodeling of the upper and lower levels of the forty-bed Lakeview building has also begun to include a nurse’s station, conference room and staff work area. It will also become a multiple purpose room for use by our youth with the past functions being relocated in new spaces. Recently, construction began on an addition to the 20-bed Wicasa children’s building. This space will be utilized as a staff meeting area, conference room and screened in activity area for rainy day functions for our youth. The site for the new maintenance building has been cleared and the underground infrastructure is being installed.


Contributions Donations

About 33 percent of young people in the Intercept intensive in-home services program through January 2010 were between 15-18.

Thanks to our many supporters

The following donors made gifts of at least $100 to Youth Villages between Oct. 1, 2009, and Dec. 31, 2009. The board of directors and staff of Youth Villages gratefully acknowledge these thoughtful contributions. If you made a contribution during this time but it is not listed, please call Mary Norman at 404-320-2920.


Mary Allen Lindsey Branan Foundation


Aurora National Life Assurance Co.


Stacy Ann Boe Memorial Foundation Mr. Kenneth A. Campbell Kiwanis Foundation of Atlanta Inc. Whitehead Foundation


Dan Merrie Boone Foundation Mr. Rick Mildner Mr. Walter Rowe Ms. Celia Scarbrough Matthew and Jeannie Tarkenton Wachovia Bank


Mr. and Mrs. Christopher Hunter Ms. Linda L. Ramsey Mr. and Mrs. Robert Reiser Rotary Foundation Douglas County Season’s-4

Tull Charitable Foundation


Atlanta Ballet Ms. Stacy Allen Ms. Dorothy Anderson Mr. Jimmy James Mr. Stanley S. Jones Jr. North Georgia Dollmakers Club The Northern Trust Company Mr. Steven Riggs Mr. and Mrs. Donald Williams Quebec Government

Frequently asked questions about Inner Harbour Is Inner Harbour licensed in Georgia? 
 Yes. Inner Harbour is licensed by the state of Georgia as a psychiatric residential teatment facility for children and youth ages 5-21. How much does it cost to place a child at Inner Harbour? 
Inner Harbour offers our quality-driven, cost-effective services at an all-inclusive daily rate. Prices vary based on programs. 

 What payment options are available at Inner Harbour? 
Our services are covered by most major medical insurances, including TRICARE; and in rare cases, families cover the costs. 

 May I tour the facility? 
 Yes. Inner Harbour’s direct-care staff provides the majority of tours for parents, so please pre-arrange a tour with the Intake and Review Department. 

 How can I learn more about Inner Harbour? 
 You can get more information about Inner Harbour by calling 770-852-6333. Inner Harbour’s Intake and Review

New AmeriCorps members recently began their term of service at Inner Harbour. Jake, Nicole, Chris and Brad are from Michigan, Nevada, Georgia and Ohio. With the addition of these four, our AmeriCorps team now comprises 16 dynamic and energetic cultivators of experiential learning and fun. Pictured above are three of the four new members and Ms. Lindsey, taken during their scavenger hunt to acclimate them to the layout of the campus.

representatives will answer any questions you have about our services. Which insurance plans do you accept? 
Inner Harbour accepts almost all insurance policies that have a benefit for residential treatment. Most of our insurance-funded admissions are covered by Magellan, TRICARE, United Behavioral Health, Cigna Behavioral Health and Value Options. Inner Harbour is a Medicaid-approved facility. 


YOUTH VILLAGES 1777 Northeast Expressway NE Suite 150 Atlanta, GA 30329 (Address Service Requested)

Non-Profit Organization U.S. Postage Paid Permit No. 1324

A private nonprofit organization, Youth Villages serves more than 15,000 children and their families from offices in the following cities: Alabama: Anniston, Birmingham, Dothan, Huntsville, Mobile Arkansas: Jonesboro, Little Rock Florida: Lakeland, Miami, Tampa Georgia: Atlanta, Douglasville Massachusetts: Lawrence, Woburn, Worcester Mississippi: Biloxi, Hattiesburg, Hernando, Jackson, Tupelo New Hampshire: Manchester North Carolina: Asheville, Charlotte, Concord, Fayetteville, Greensboro, Greenville, Hickory, Pinehurst, Raleigh-Durham, Wilmington Tennessee: Chattanooga, Clarksville, Columbia, Cookeville, Dickson, Dyersburg, Jackson, Johnson City, Knoxville, Linden, Memphis, Morristown, Nashville, Paris Texas: Dallas Virginia: Arlington, Roanoke Washington, D.C. Please write to Youth Villages’ Atlanta office if you wish to have your name removed from our mailing list. Attn: Georgia office mailing 1777 Northeast Expressway NE, Suite 150 Atlanta, GA 30329

New Heights is published by Youth Villages Managing editors: Emily Acker, Kate Cantrell Associate editor: Chris Pennington

Founded in Memphis, Tenn., in 1986, Youth Villages has built a national reputation for offering the most effective programs and services to help emotionally troubled children and their families. The private nonprofit organization provides a fully integrated continuum of services, including residential treatment, in-home services, foster care and adoption, mentoring and a transitional living program for young adults aging out of foster care.


After years of trying, Donald W. is getting the family back together Family Victories from Youth Villages, Georgia Meet a member of the Yout...