YHN Concierge consultation, spring 2018

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Your Concierge Service is changing!

Have your say YHN’s Concierge Service currently provides a service to approximately 4,500 customers across the city. The Concierge Service was last reviewed in 2012 and over the last six years the demands on the service have changed. Customers who receive the Concierge Service pay an additional charge on top of their rent, so we need to make sure that the service remains fit for purpose and provides good value for money.


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