During your tenancy
Personal, family, financial, criminal record, medical and sensitive personal data
From contact we have with you throughout your tenancy
To enable us to collect your rent efficiently and provide you with support if required; to assist you in determining which benefits you are eligible for; to record any changes to your contact details or other changes in circumstance; and to record any changes to the people associated with your tenancy
For 7 years after the end of your tenancy
We can use this data in this way so that we can effectively manage your tenancy
During your tenancy
Personal, family, and financial data
From contact we have with you throughout your tenancy
To prevent tenancy fraud
For 7 years after the end of your tenancy, or until any rent arrears are cleared
At the end of your tenancy
Personal, family, financial From contact we have with and sensitive personal you to provide notice to end data your tenancy
To enable us to manage your rent For 7 years after the end of account and associated tenancy your tenancy, or until any records; to record any changes to rent arrears are cleared your and your family's contact details or other changes in circumstance
We can use this data in this way so that we comply with the law and other regulations that affect us (fraud prevention) We can use this data in this way so that we can effectively manage your tenancy
After your tenancy is ended
Personal and financial data
To collect any outstanding rent arrears or other charges
Your Homes Newcastle Privacy Notice – how we process data
From our existing records
For 7 years after any outstanding rent arrears or other charges are cleared
We can use this data in this way so that we can effectively manage your tenancy