YHN Privacy Notice - processing data

Your Homes Newcastle Privacy Notice – how we process data When we collect your data When you apply for housing

Types of data collected Personal, family, financial, criminal record, medical and sensitive personal data

How we collect it From the Tyne & Wear Homes application form

Why we process it To ensure the properties we offer you are suitable to your needs and those of your family and to ensure you qualify for properties we offer you

How long we will keep it While you remain on the Tyne & Wear Homes register, or for the length of your tenancy

When you present at Housing Personal, family, Advice Centre (HAC) financial, medical and sensitive personal data

From contact we have with you when you present at HAC, the Tyne & Wear Homes application form and from contact YPS Homeless Prevention Service have with you during a period of support

In order to support you to prevent you becoming homeless or to support you to apply for a tenancy

For 10 years after the end of We can use this data in this way so a period of support that we comply with the law and other regulations that affect us (prevention of homelessness duty)

When we receive a referral/during a period of support (YPS North Kenton Supported Accommodation/Floating Support/ Stepping Stones Hostel) When we receive a referral/during a period of support (YPS Family Intervention Project)

Personal, family, financial, medical and sensitive personal data

From referral forms and from contact we have with you during a period of support

In order to support you in your tenancy or license agreement

For 10 years after the end of We can use this data in this way so a period of support that we can effectively manage your tenancy

Personal, family, financial, medical and sensitive personal data

From referral forms and from contact we have with you during a period of support

In order to support your family in your tenancy

For 7 years after the end of a period of support

We can use this data in this way so that we can effectively manage your tenancy

At the start of your tenancy

Personal, family and financial data

From the Tyne & Wear Homes application form

To create your tenancy, rent account, and other associated records; to record other people associated with your tenancy, such as your spouse or partner, children, other dependents; and to record details of your financial status so we can identify if you are entitled to access any benefits

For 7 years after the end of your tenancy, or until any rent arrears are cleared

We can use this data in this way so that we can effectively manage your tenancy

At the start of your tenancy

Sensitive personal data

From the equalities monitoring form

To carry out research to ensure that our services do not unfairly discriminate against you

For 7 years after the end of your tenancy

We can use this data in this way so that we comply with the law and other regulations that affect us (equality and diversity monitoring)

Your Homes Newcastle Privacy Notice – how we process data

Legal basis for processing your data We can use this data in this way so that we can effectively manage your rehousing application and subsequent allocation of property

During your tenancy

Personal, family, financial, criminal record, medical and sensitive personal data

From contact we have with you throughout your tenancy

To enable us to collect your rent efficiently and provide you with support if required; to assist you in determining which benefits you are eligible for; to record any changes to your contact details or other changes in circumstance; and to record any changes to the people associated with your tenancy

For 7 years after the end of your tenancy

We can use this data in this way so that we can effectively manage your tenancy

During your tenancy

Personal, family, and financial data

From contact we have with you throughout your tenancy

To prevent tenancy fraud

For 7 years after the end of your tenancy, or until any rent arrears are cleared

At the end of your tenancy

Personal, family, financial From contact we have with and sensitive personal you to provide notice to end data your tenancy

To enable us to manage your rent For 7 years after the end of account and associated tenancy your tenancy, or until any records; to record any changes to rent arrears are cleared your and your family's contact details or other changes in circumstance

We can use this data in this way so that we comply with the law and other regulations that affect us (fraud prevention) We can use this data in this way so that we can effectively manage your tenancy

After your tenancy is ended

Personal and financial data

To collect any outstanding rent arrears or other charges

Your Homes Newcastle Privacy Notice – how we process data

From our existing records

For 7 years after any outstanding rent arrears or other charges are cleared

We can use this data in this way so that we can effectively manage your tenancy