How we process your data - Leazes Homes

When we collect your information When you apply for housing

When you present at Housing Advice Centre (HAC)

What information we collect personal, family, financial, criminal record, medical data, and sensitive personal data

How we collect it

Why we process it

How long we will keep it

Legal basis for processing your data

from the Tyne & Wear Homes application form

While you remain on the Tyne and Wear Homes register, or for the length of your tenancy

We can use this data in this way so that we can effectively manage your rehousing application and subsequent allocation of property

Personal, family, financial, medical and sensitive personal data

From contact we have with you when you present at HAC, from The Tyne and Wear Homes Application Form and from contact YPS Homeless Prevention Service have

to ensure the properties we offer you are suitable to your needs and those of your family, and to ensure you qualify for properties we offer you In order to support you to prevent you becoming homeless or to support you to apply for a tenancy.

For 10 years after the end of a period of support

We can use this data in this way so that we comply with the law and other regulations that affect us (prevention of homelessness duty)

Notes

with you during a period of support When we receive a referral/during a period of support (YPS North Kenton Supported Accommodation/Floating Support/ Stepping Stones Hostel) When we receive a referral/during a period of support (YPS Family Intervention Project) At the start of your tenancy

Personal, family, financial, medical and sensitive personal data

From referral forms and from contact we have with you during a period of support

In order to support you in your tenancy or license agreement

For 10 years after the end of a period of support

We can use this data in this way so that we can effectively manage your tenancy

Personal, family, financial, medical and sensitive personal data personal, family and financial data

From referral forms and from contact we have with you during a period of support from the Tyne & Wear Homes application form

In order to support your family in your tenancy

For 7 years after the end of a period of support.

We can use this data in this way so that we can effectively manage your tenancy

to create your tenancy, rent account, and other associated records; to record other people associated with your tenancy, such as your spouse or partner, children, other dependents; to record details of your financial status so we can identify if you are entitled to access any benefits

For 7 years after the end of your tenancy, or until any rent arrears are cleared

We can use this data in this way so that we can effectively manage your tenancy

At the start of your tenancy

sensitive personal data

from equalities monitoring form

During your tenancy

personal, family, financial, criminal record, medical data, and sensitive personal data

from contact we have with you throughout your tenancy

During your tenancy

personal, family, and financial data

from contact we have with you throughout your tenancy

to carry out research to ensure that our services do not unfairly discriminate against To enable us to collect your rent efficiently and provide you with support if required; to assist you in determining which benefits you are eligible for; to record any changes to your contact details or other changes in circumstance; and to record any changes to the people associated with your tenancy. to prevent tenancy fraud

For 7 years after the end of your tenancy

We can use this data in this way so that we comply with the law and other regulations that affect us (equality and diversity monitoring)

For 7 years after the end of your tenancy

We can use this data in this way so that we can effectively manage your tenancy

For 7 years after the end of your tenancy, or until any rent arrears are cleared

We can use this data in this way so that we comply with the law and other regulations that affect us (fraud prevention)

E&D monitoring is a legal obligation

At the end of your tenancy

personal, family, financial and sensitive personal data

from contact we have with you to provide notice to end your tenancy

After your tenancy is ended

personal and financial data

from our existing records

To enable us to manage your rent account and associated tenancy records; to record any changes to your and your family's contact details or other changes in circumstance, to collect any outstanding rent arrears or other charges

For 7 years after the end of your tenancy, or until any rent arrears are cleared

We can use this data in this way so that we can effectively manage your tenancy

For 7 years after any outstanding rent arrears or other charges are cleared

We can use this data in this way so that we can effectively manage your tenancy