YHN Income glossary-guide A3-FA - Nov-17.indd 1
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Useful numbers
Useful phrases • Have you made a Universal Credit claim? When did you make your claim? What date will you next receive your Universal Credit payment?
• We are applying to the courts for a possession order on your home as you have not paid your rent. .
• As a tenant you must pay your rent. If you don’t pay your rent you could be evicted.
• You need to make an appointment to attend the Jobcentre. .
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• Do you need help with budgeting? We have Advice and Support workers who could help you.
• Your rent is payable each week in advance. When will you be making your next rent payment?
• Do you have an email address? Can I book you onto a training course to help you use a computer?
• When claiming Universal Credit you need to pay your rent yourself from your single monthly payment. .
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• Do you have a bank account? Can I set up a Direct Debit for your rent now so you can regularly pay your rent?
• Do you need help looking for work? I can refer you to our Employability Team. .