BCP News - spring 2022 (P circulation)

Contents

The council’s official Poole circulation

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magazine Spring 2022

Cleaner, greener, safer

Events and festivals

Climate action p10 Nurturing nature p18 Energy and money saving tips p21

A modern, accessible and accountable council

bcpcouncil.gov.uk BCP NEWS

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Our goals We want to create a team of individuals who feel supported, who are given the opportunity to Progress, if you care passionately about ensuring our clients have the best quality of life then come and join our ever growing team.

We require Home Care Assistants & Care workers to provide domiciliary care to work with one of these areas: Bournemouth, Christchurch, Poole, Ferndown and surrounding areas.

To achieve this goal, we offer the following: • Flexible Hours and shifts (part or full time, weekends, evening and morning school run shifts) • Excellent hourly rates of pay paid weekly, including holiday’s paid, sick pay and mileage • Training opportunities. Depending on your position within the company and your experience we offer Level 2 or Level 3 Diploma in Health and Social care. And free induction training with Abacus Care.

• Professional and friendly support • Free Uniforms and free DBS check • Pension scheme

To apply, please call us on: 01202 985200 email: jobs@abacuscareuk.com • www.abacuscare.co.uk

Contents

Coming together, taking action and showing pride Lighter, warmer days are here and there’s plenty for my family and yours to look forward to right here in Bournemouth, Christchurch and Poole. Experience all that our iconic place has to offer from the outstanding natural beauty to the array of events and activities that form part of this year’s Festival Coast Live! programme.

And let’s not forget the special opportunity to celebrate The Queen’s Platinum Jubilee.

I am committed to bringing back positivity and pride in our place. That’s why we continue to tackle the issues that we know matter most to you - investing in our frontline services for cleaner, greener, safer towns and neighbourhoods.

We are also taking action to ensure our area and services are fit for purpose and sustainable in the future. This includes creating a Green Futures Fund to tackle the climate agenda head on, unlocking regeneration opportunities and delivering our Big Plan ambitions and council transformation.

We are not complacent and know there are challenges to face. This include improving our special educational needs and disabilities (SEND) support for children and young people. As well as helping residents through the cost of living squeeze, and businesses through post-pandemic changes.

After the ups and downs of the last couple of years it’s now time for families, friends and our diverse communities to come together, support each other and make the most of this spring and summer.

Cllr Drew Mellor Leader of the Council

4-5 Quick updates

10 Climate action

14-16 Events and what’s on

22

6-7 Our Big Plan

12 Cleaner, greener, safer

21 Money worries advice

30

Cover image: Bee in a Poole garden, provided by Linda Peacock.

This publication is copyright of BCP Council.

Over 184,000 copies are delivered to homes and collection points in Bournemouth, Christchurch and Poole. BCP News is one magazine with three circulations providing localised advertising which subsidises the majority of production costs.

BCP Council and Community Information Services do not accept responsibility for, or endorse, any products or services offered by advertisers. Free, impartial advice is available from the Citizens Advice consumer service: 0808 223 1133. Ratings for care services can be found online: cqc.org.uk Printed on environmentally friendly paper from renewable sources. Recycle this magazine when you have finished with it.

Health and wellbeing

Council contact details

Published by: BCP Council – BCP Council Civic Centre, Bourne Avenue, Bournemouth. BH2 6DY Edited by: Communications and Marketing E. bcpnews@bcpcouncil.gov.uk Advertising: Community Information Services T. 01253 885777 E. contact@cispress.com Distribution: report missed magazine deliveries online.

W. bcpcouncil.gov.uk/nondelivery Information correct at the time of going to print.

However, details are subject to change. Visit our website for the latest information: bcpcouncil.gov.uk BCP NEWS

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Quick updates

Hub and Library for Christchurch now open Our first customer hub and library opened in the heart of Christchurch high street in December 2021, bringing our services together and making them more accessible to residents.

A new BCP Council Hub and Library in Poole is expected to open this summer.

The Library in the Dolphin Centre is temporarily closed while building works take place to incorporate customer services and to replace heating, lighting and ventilation systems. A further BCP Council Hub and Library for Bournemouth located in the existing Bournemouth Library will follow.

These changes form part of our transformation plans to better support the needs of our most vulnerable customers in accessing council services.

We have also created a single BCP Council Civic Centre in Bournemouth which is enabling us to reduce the number and cost of our offices across the conurbation.

Find out more about how to contact the council at: bcpcouncil.gov.uk/contact-us or see page 30.

Your library service: Learn something new, improve your take another look

confidence and better your future

You know that you can borrow books from your local library.

But did you know you can also get creative, stay connected and learn new skills?

Just some of the services and activities on offer include:

Skills and Learning is the council’s joint adult education service working across Dorset with people aged 19 and over. The service provides part time education and has exciting new courses enrolling now.

¼¼ baby wriggle and rhyme sessions, toy libraries and holiday activities ¼¼ one of the largest public music collections in the south and even a music studio at Hamworthy Library ¼¼ reading groups, author visits and shared reading groups, including for people with dementia ¼¼ social groups including scrabble, knitting, colouring, bridge and local and family history ¼¼ Reading Friends befriending service to help reduce loneliness and isolation ¼¼ Free Wi-Fi, computers, internet access, and help to get online ¼¼ online services to access ebooks, eAudiobooks, magazines and newspapers ¼¼ Home Library Service - free book and audiobook delivery to people who are unable to visit a library ¼¼ advice sessions from Citizens Advice and others.

Skills and Learning offer daytime, evening and weekend courses in over 100 subjects both in the classroom and online to benefit your wellbeing and employment prospects. Subjects include arts and crafts, computing and digital skills, English, maths and much more.

The new Skills and Learning website is now live. You can browse courses by subject, location and day. It has never been easier to find your perfect course along with all the information you will need, including finance options, careers guidance and frequently asked questions.

Find out more on our website: bcpcouncil.gov.uk/libraries.

You can also email us: bcplibraries@bcpcouncil.gov.uk or telephone: 01202 127000.

Explore courses and find out more online: skillsandlearningace.com or over the phone on: 01202 123444.

BCP NEWS

Quick updates

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Paying for your local services

The Council Tax you pay contributes to funding your local services, including precepts for adult social care and emergency services (police and fire and rescue).

New paths: Upper Gardens, Bournemouth

Your 2022/23 Council Tax bill will arrive soon. To make life simpler, consider paying by Direct Debit. And to help us protect the environment, you can also sign up to paperless billing and online accounts.

Transforming Travel on track

Our Transforming Travel’s Transforming Cities Fund (TCF) programme is making great progress. Construction of new walking, cycling and bus facilities is well underway at multiple locations on six new sustainable travel routes across south east Dorset.

The improvements, largely funded through central government, aim to reduce congestion on our busy roads by giving people safe, green and active travel alternatives to the car, particularly for short journeys. The 78km network of eco-friendly travel routes link Wimborne and Ferndown in the north with Poole in the south and Merley in the west across to Bournemouth and Christchurch in the east, connecting major housing, employment, education, leisure and retail centres.

Money is also being invested in on-site facilities to encourage active journeys to and from school and work, new Beryl Bikes and wayfinding totems.

During March and April our customer services team are extremely busy. To save waiting on our phone lines we encourage you to go to our website to: ¼¼ find Council Tax information including details of the government rebate ¼¼ make a payment ¼¼ sign up for Direct Debit ¼¼ opt for paperless billing ¼¼ apply for a discount ¼¼ change your address.

Visit our website at: bcpcouncil.gov.uk/counciltax

Did you know?

From 1 April 2022 Barclays will be the council’s single bank provider. Please check you are using our latest details, especially if you are a Bournemouth or Christchurch customer: ¼¼ Sort code: 20-68-95 ¼¼ Account number: 20627437 ¼¼ Account name: BCP Council – Income

Follow the latest TCF programme news on facebook @TransformingTravel or sign up to our email news: transformingtravel.info

Voice your opinions Bournemouth, Christchurch and Poole!

Did you know we have a dedicated website where you can have your say, voice your opinions and share your ideas? You can view our latest consultation, research and engagement projects all in one place at: haveyoursay.bcpcouncil.gov.uk We are a modern, accessible and accountable council and we want to make Bournemouth, Christchurch and Poole great places to live, learn, work and visit. Our website offers an easy

way for you to engage with us and other residents on topics and initiatives of interest, meaning you are helping to shape our plans and decisions.

You can visit haveyoursay.bcpcouncil.gov.uk to take part in surveys, participate in discussion forums and share your ideas.

It is quick and easy to register for the site, so get involved and play an active role in your local community.

BCP NEWS

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Our Big Plan

View of Poole town centre

Delivering Our Big Plan and vision for the future Our Big Plan is all about creating better places for people to enjoy. We will do this through projects within five key themes that will achieve positive changes across our whole area. Children, culture and communities are at the heart of our delivery plans.

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Creating an iconic place.

Ongoing investment in our seafront.

A focus on rejuvenating Poole.

Investing in our physical and digital infrastructure.

5. Acting at scale to deliver homes, invest in our communities and support job creation.

These include: ¼¼ Major investment has taken place at Bournemouth’s Lansdowne to transform the area, which includes a new events space and art installation coming soon. ¼¼ Smart Place initiative for better digital connectivity has provided free public Wi-Fi in Lansdowne and Boscombe. ¼¼ Exciting seafront developments for this summer season with an array of new alfresco dining and pop-up catering experiences along the coastline, a vintage funfair in

See the changes, experience the benefits Changes are already taking place, with on the ground improvements happening now and benefits you can see and feel.

Vibrant events BCP NEWS

Bournemouth and the relocation of the beach gymnasium to East Cliff’s Toft Steps. ¼¼ A new environmental hub for visitors and residents at the seafront completes at Durley Chine later this spring. The hub will provide a lead on recycling in public spaces, helping reduce single-use plastic and waste. ¼¼ Festival Coast Live! back for the second year to provide a vibrant, diverse spectacle of outdoor events and activities across the area – see page 14. ¼¼ Heritage Lottery funding secured and work starting to transform Poole Museum by 2024 into an outstanding cultural centre and community hub making it more accessible and supporting the rejuvenation of historic Poole. ¼¼ Improvements and funding identified to improve our children’s services and provide high quality special educational needs and disability (SEND) provision – see page 27.

Our Big Plan We have also created a new urban regeneration company - FuturePlaces - to drive forward a multi-billion-pound investment and regeneration programme to make Bournemouth, Christchurch and Poole one of the best coastal places in which to live, work, invest and play.

FuturePlaces will play a key role in supporting our Big Plan to create 13,000 jobs across all sectors of the economy and deliver 15,000 homes at the highest quality, at all levels of affordability.

Cllr Philip Broadhead, Portfolio holder for Development, Growth and Regeneration, said: “FuturePlaces, which is a wholly council-owned company, supports our vision for Bournemouth, Christchurch and Poole to be a place where people and businesses want to be – because of the vibrancy of our communities, the strength of our economy, the skills of our people, the wealth of our culture and the quality of our infrastructure, our environment and quality of life.

“We are already starting to see the opportunities this is unlocking with work on the ground starting in April at Carters Quay, a scheme which will deliver 161 much needed homes for local people whilst seeing our promise to rejuvenate Poole take action. The BCP region should be the wellbeing capital of the UK – and FuturePlaces will help us make that vision a reality!”

Initially, FuturePlaces will focus on the following schemes: ¼¼ Bournemouth International Centre/ Bournemouth ARC ¼¼ Winter Gardens ¼¼ Boscombe ¼¼ Poole Old Town and Quay ¼¼ Christchurch Civic Centre ¼¼ Heart of Poole ¼¼ Carters Quay ¼¼ Poole Civic Centre ¼¼ Turlin Moor ¼¼ Wessex Fields ¼¼ Port of Poole ¼¼ Constitution Hill ¼¼ Extra Care Village ¼¼ Cotlands Road.

Stay up-to-date and be involved

Alfresco dining experiences

As proposals for individual sites evolve, we will engage with residents, community groups, businesses and others through online consultations, workshops, and exhibitions. Look out for how you can put forward your ideas and views, including the major development at Holes Bay, the largest brownfield site in the south west which is now in council-ownership.

Southbourne beach development project

Funding secured Proposals at Holes Bay could include 830 new homes for the community, as well as options to unlock employment land that will create new jobs and commercial opportunities. ¼¼ Sign up to our emails for the latest news: bcpcouncil.gov.uk/ emailnews ¼¼ Visit our website to see our Big Plan: bcpcouncil.gov.uk/ourbigplan ¼¼ Read more about FuturePlaces: bcpfutureplaces.co.uk

DID YOU KNOW? FuturePlaces is the council’s wholly owned company. Decision making for site developments remains with the council and we provide oversight and governance of our new urban regeneration company to support the delivery of our Big Plan ambitions.

“It will provide a modern, open, sustainable community hub, enhancing the whole area.

Work has taken place to rejuvenate Southbourne beach with the former Bistro on the Beach site cleared to pave the way for a temporary, high-quality, catering venue. Trading at this venue will start this June and it will serve food and drink with outdoor seating and toilets – running throughout the summers of 2022 and 2023, from late May to early October.

“This is one of several ongoing seafront projects that aim to safeguard and protect our coastline while developing it in the right way for residents and visitors.”

Cllr Mohan Iyengar, Portfolio Holder for Tourism and Active Health, said: “The current building was end-of life, hence the removal. But we’re working actively to keep this location in great shape with the temporary venue coming this summer and the permanent one replacing it from 2024.

“At that time, we’ll have a restaurant with an outside terrace, takeaway kiosk, toilets, beach showers, cycle stands and overnight accommodation in the form of 17 Beach Lodges.

Artist’s impression of Southbourne beach development BCP NEWS

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Planning

Residents help to shape a new Local Plan A new Local Plan for Bournemouth, Christchurch and Poole will set out a strategy for where, what type and how much development will take place in the BCP area until 2038.

Next Steps

It will inform and help us meet the local need for new homes, jobs and infrastructure, whilst ensuring we protect our area’s best assets, including our coastline and green spaces. The new Local Plan will also be important in providing a framework to help deliver the ambitions of our Big Plan.

Keep informed and get involved ¼¼ Visit: bcpcouncil.gov.uk/localplan ¼¼ Sign up to the Local Plan consultation database: bcpcouncil.gov.uk/planningpolicynews

Every comment and response to our issues and options consultation will now be analysed and reviewed. This information, alongside other studies that help us better understand the potential impacts of our strategy, will inform a Draft Local Plan which will then be consulted on.

Our recent ‘issues and options consultation’, which closed on 25 March 2022, explained in detail some of the key things for us to address in the Local Plan and provided an opportunity for people to tell us how they feel we should respond.

Why are we developing a new Local Plan now?

We are currently working with three separate Local Plans that were adopted by the preceding council areas. The new Local Plan for Bournemouth, Christchurch and Poole will supersede these and will be in place by 2024.

Meyrick Park Bournemouth

Classical

Extravaganza Friday 5 August

Queen Symphonic Spectacular Saturday 6 August

KIDS FOR A QUID AVAILABLE

Did you know…

that you have one of the country’s finest symphony orchestras on your doorstep?

We play regular concerts across the conurbation, including our Wednesday night symphonic season at Lighthouse, Poole as well as pop classics like Queen, Elton John and Disco Spectaculars, film nights, outdoor proms and seasonal concerts.

for many performances

Our award-winning BSO Participate department take activities into the community via schools, care homes and smaller venues to engage people of all ages and backgrounds.

Why not give it a go and try the spine-tingling experience that only a live symphony orchestra can give you?

If you’re new to the BSO, use code BCP22 when booking to receive a 50% discount off the full ticket price for a concert at Lighthouse, Poole.*

bsolive.com 01202 669925 * Subject to availability, only available through the BSO Box Office. For customers new to the BSO database for up to 4 half-price tickets.

BCP NEWS

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BCP NEWS

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Sustainable environment

Climate action – what are we doing?

There is an even greater focus on global climate issues than ever before.

Here in Bournemouth, Christchurch and Poole we have already declared a climate and ecological emergency and as a result, we are committed to making BCP Council and its operations carbon neutral by 2030.

So what are we doing? Our recently published Climate Action Annual Report provides a full update on all our initiatives, like our waste collection vehicle fuel trial, which offers a 90 per cent reduction in carbon dioxide emissions, a saving of around 40 metric tonnes per vehicle, per year.

Cllr Mike Greene, Portfolio Holder for Sustainability and Transport, said: “We recognise the importance to do all we can to protect our iconic place, natural environment and vibrant communities for now and future generations. Not only are we proactively trying to reduce emissions from our own council operations, but we are also supporting actions in the wider area that protect both the environment and wildlife from the effects of climate change.”

Four new electic refuse vehicles are saving between 30-40 tonnes of C02 annually.

Protecting our coastline

Here are just a few examples… ¼¼ Transforming Travel - delivering 78kms of cycling and walking infrastructure, plus additional bus service improvements, to offer people a safe and green alternative to using their car. ¼¼ Sustainable fleet vehicles – investing in a significant increase in the number of Ultra Low Emissions Vehicles used by the council. ¼¼ Carbon-friendly waste solution: A new contract to process household, commercial and litter bin waste more sustainably was awarded to New Earth Solutions (Canford) based in Poole.

Our newly established Centre of Excellence for Flood and Coastal Erosion Risk Management (FCERM) has delivered key projects across the BCP area to protect our coastline communities from tidal flooding and erosion risk (increasing with sea level rise) including: ¼¼ Beach renourishment of seven depleted beaches from Southbourne to Poole. ¼¼ Beach recycling and groyne repairs at Mudeford Sandbank, Avon Beach, Friars Cliff Beach and Highcliffe Beach. ¼¼ Timber groyne renewals to replace eight life-expired groynes from the boundary at Poole and Bournemouth to West Cliff.

¼¼ Nature recovery in urban parks: £224,000 of government Green Recovery Challenge Funding received to help support the ecological potential of eight parks in the BCP area (see page 18).

¼¼ Developing a strategy to guide how the frontage from Hengistbury Head to Hurst Spit, encompassing Christchurch Harbour, will be sustainably managed for the next 100 years.

¼¼ Award winning parks, open spaces and beaches: 23 Green Flag Awards and more Blue Flags in 2021 than any other UK authority awarded by the environmental charity Keep Britain Tidy.

Find out more Visit our websites: bcpcouncil.gov.uk/climateaction and twobays.net Clim Climat e at Action e Action Insu Insula tion latio Grant n Grant

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DID YOU KNOW? Many people will be eligible for FREE help to keep their homes warm, save money and tackle climate change. Our home insulation grants provide financial help for loft and cavity wall insulation. Contact our provider,

Ridgewater Energy on: 01202 612726 or email: info@ridgewaterenergy.co.uk (See page 21 for energy saving advice).

BCP NEWS

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Recycling and waste

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Three reasons to cut your waste Many of us are already conscious of reducing how much waste we create by buying fewer new items, reusing and recycling.

Consider if there is more you could be doing to minimise the waste going into your household bins. Check our website for ideas: bcpcouncil.gov.uk/bins or sign up to our regular waste and recycling email news: bcpcouncil.gov.uk/emailnews

There are good reasons why a few extra actions to cut back on waste are worth taking: ¼¼ it means less rubbish going to landfill, which is better for the environment ¼¼ it can save you money ¼¼ it can help you to reduce your carbon footprint.

Tip top tips Did you know that we don’t take extra bags of waste left by your household bins? It’s important to minimise the waste you create and when you have extra, please take it to your household recycling centre (the local tip).

April to September opening times for our household recycling centres in Bournemouth (Millhams, Longham), Christchurch (Wilverley Road) and Poole (Nuffield Road) are: 9am to 5pm from Monday to Sunday. Please be aware that last entry is 15 minutes before the closing time.

You can now download our new BCP Tip Check phone app and see how busy your local recycling centre is. ‘Know before you go’ and help avoid congestion and cut unnecessary vehicle pollution.

Ú download the BCP

Tip Check app

Household Recycling Centre, Poole

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Cleaner, greener, safer

Ongoing efforts to boost pride in our place Our cleaner, greener safer programme of works are continuing as we drive forward efforts to bring back a sense of pride in place. We’re focusing on issues that we know matter most to residents across Bournemouth, Christchurch and Poole.

Nature Park that will provide us with more green space to explore, whilst also protecting our natural environment and encouraging biodiversity - look out for more details as the plans develop.

Safer communities Over 500 CCTV cameras being monitored 24 hours a day are helping to keep you safe and an additional £100,000 is being invested to support CCTV in urban areas.

Community Safety Accreditation Scheme (CSAS) officers cover key areas including Poole and Bournemouth town centres, Ashley Road and Boscombe. Funding for further CSAS officers will help tackle a range of issues including anti-social behaviour.

There are opportunities for local people to get involved too. From reporting issues you see, to taking part in community volunteering events, or simply following our progress on social media using: #LetsBeProud.

Cllr Nicola Greene, Portfolio Holder for Council Priorities and Delivery, said: “Our cleaner, greener, safer campaign reflects the priority we place on pride and confidence in our local areas.

We choose to live, work and relax here, therefore we must continue to work together to reach our objectives. Even the smallest wins can make a huge difference and I’m incredibly pleased with what we achieved so far.”

Cleaner streets Street audits are underway to inform investment for things like bin replacements, sign cleaning, weed control and furniture painting. We are developing a new litter bin strategy and deploying additional street cleansing teams. Each year around 12,000 drains and gullies are cleared and 1,250km of roads are cleansed.

Greener areas We are proud to have planted ten thousand trees in 2021, around half being in urban areas. We also sowed wildflower seed to grow beautiful meadows in several locations across soft verges, parks and open spaces, creating vital habitats for insect pollinators. In August 2021, plans were proposed for Throop

Cllr Bobbie Dove, Portfolio Holder for Community Safety and Regulatory Services, said: “We are also leading a new community safety partnership ‘Safer BCP’ with the police, probation service, health partners, and fire and rescue service. The partnership works with residents, businesses and community groups to increase safety and reduce crime and disorder. Yearly plans will be developed to target some of the biggest concerns we all share so that everyone can live, work or visit our area free from the fear of crime.”

Get involved Look out for details of upcoming community action days. If you take part in any litter picking events do tag us on your photos @mybcpcouncil and use #LetsBeProud. ¼¼ Report issues to us online: bcpcouncil.gov.uk/report ¼¼ Find out more: bcpcouncil.gov.uk/cleanergreenersafer and saferbcp.co.uk (website available from April)

BCP NEWS

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Local events

Events, festivals and things to do in 2022 Soak up the culture, get in the festival spirit or just sit back and relax. However you prefer to use your leisure time you can be sure you will be entertained with many free and pocketfriendly events and activities over the coming months.

Festival Coast Live! is now entering its second year and will feature a whole host of local artists and performers ready to entertain and inspire you through the summer holidays.

Organised across Bournemouth, Christchurch and Poole, a series of pop-up activities promise to celebrate live music, dance, heritage, culture, wellbeing and lifestyle. Highlighting the diverse and rich cultures that make up our communities, live musicians, storytellers, dancers and street entertainers provide something for everyone.

Cllr Beverley Dunlop, Portfolio Holder for Culture and Vibrant Places, said: “After the challenges of the last two years, 2022 is shaping up to be thrilling and packed with a diverse range of entertainment, showcasing local talent, international artists and performers and world class events that will shine a spotlight on our wonderful towns and fabulous coast. From arts to food, aircraft to bikes, vintage to modern, from Festival Coast Live! to the Platinum Jubilee celebrations, it’s all happening right here in Bournemouth, Christchurch and Poole.”

Find out more: festivalcoastlive.co.uk

Bournemouth Air Festival provides an incredible four-day spectacular which plays out on land, in the air and at sea.

Specialist foodie events including Christchurch Food Festival, Poole Seafood Festival and the Cheese and Chilli Festival (Christchurch) will be popping up throughout the summer.

With a whole host of tasty treats, entertainment and food demonstrations, they are a great day out for all the family.

Poole plays host to two popular events on the Quay this year. Dream Machines (Tuesday evenings from 5 April to 27 September) has a unique atmosphere for bikers and spectators to enjoy a relaxed evening. Quay for my Car (Friday evenings from 24 June to 26 August) invites owners to polish up their pride and joy and drive it along, with each week having a theme.

Local events Music lovers are well catered for with events dedicated to folk, reggae, classics and much more. Enjoy three-day music festivals in Christchurch and Poole. Relive the golden age of boy bands as Upton Country Park plays host to fantastic tribute acts while Grooves on the Green welcomes you to a chilled two-day event. Fans of the vintage scene can head to Shake and Stir in Southbourne and Poole Goes Vintage on the Quay.

September brings Bournemouth Arts by the Sea Festival. This annual celebration of art, culture, people and place has an eclectic mix of performance art, displays, works and installations from emerging and established artists, over several days, and is a feast for all the senses.

So celebrate the summer, celebrate with loved ones and celebrate the chance to sit back and enjoy all of the events, activities and entertainment taking place in Bournemouth, Christchurch and Poole.

Don’t forget your local museums There is lots to see and do at Poole Museum, Highcliffe Castle and the Red House Museum and Gardens. And 2022 marks the centenary of the formal opening of the Russell-Cotes Art Gallery and Museum. This is a unique place where Merton and Annie Russell-Cotes, an extraordinary Victorian couple, gathered fantastic art and other objects from world cultures.

FIND OUT MORE: ¼¼ poolemuseum.org.uk ¼¼ russellcotes.com ¼¼ highcliffecastle.co.uk ¼¼ hampshireculture.org.uk/red-house-museumand-gardens

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Diary dates

Whether you love art, crave a good cheese, or enjoy live music, pop some of these events in your diary.

April and May 27 to 28 May - Upton Country Park Music Concerts 28 to 29 May - Cheese and Chilli Festival, Christchurch

June and July 2 to 5 June - Christchurch Food Festival 3 to 5 June - Poole Seafood Festival 2 to 5 June - The Queen’s Platinum Jubilee (see over the page) 11 to 12 June - Highcliffe Food and Arts Festival 18 June - Harry Paye Day, Pirates Festival 25 to 26 June - Shake and Stir, Southbourne 25 to 26 June - Upton House Food and Drink Festival 25 to 26 June - Folk on the Quay, Music Festival 1 to 3 July - Christchurch Music Festival 8 to 9 July - Bourne Free, Bournemouth Pride 8 to 9 July - SandPolo, Poole 8 to 9 July - Upton Country Park Music Festival, Poole 9 to 10 July - Poole Goes Vintage (By Shake & Stir) 10 July - SandFest, Poole 16 and 17 July - Grooves on the Green, Ashley Cross 21 and 28 July - Summer Fireworks on the Quay, Poole 29 to 31 July - Poole Harbour Festival 29 to 31 July - Reggae Weekender, Bournemouth 30 to 31 July - Mudeford Arts Festival, Christchurch

August, September and October 4, 11, 18, 25 August - Summer Fireworks on the Quay, Poole 5, 12, 19, 26 August - Summer Fireworks in Bournemouth 1 to 4 September - Bournemouth Air Festival 30 September to 2 October - Bournemouth Arts by the Sea All events are subject to change, please check the full details before making your journey.

Visit our ‘what’s on’ pages for full event details: ¼¼ Bournemouth: bournemouth.co.uk/whats-on/events ¼¼ Christchurch: visit-christchurch.co.uk/events ¼¼ Poole: pooletourism.com/whats-on/events

BCP NEWS

16

Connected communities

Plan your street party NOW to celebrate the Queen’s Platinum Jubilee

Left: The Queen in Christchurch, 1966.

Right: The Queen visits Poole Hospital, 1979.

The Queen’s Platinum Jubilee will be celebrated across the country, the Commonwealth and around the world this year as Her Majesty marks an unprecedented 70 years on the throne.

celebrate Her Majesty’s Platinum Jubilee. And let’s break the record for street parties!”

The special four-day Platinum Jubilee Bank Holiday weekend begins on Thursday 2 June and will include public events such as Trooping the Colour and a live concert at Buckingham Palace culminating in The Big Jubilee Lunch and Pageant on Sunday 5 June when people across the country will be invited to sit down together to enjoy street parties.

National Thank You Day, where we say thank you to our communities, is also being held on the same day to coincide with the Jubilee. Can we break the record for Britain’s biggest ever national party as part of the Queen’s Jubilee celebrations?

You are invited Residents of Bournemouth, Christchurch and Poole are encouraged to plan and host street parties and join in on Sunday 5 June, to bring their communities together in a spirit of friendship and fun to mark this very special occasion.

For those residents keen to host a community street party, it’s easy to apply via our website to close your road and this will be free of charge for the Platinum Jubilee weekend. Please note that all applications to close your road for a street party must be received by 22 April 2022 at the very latest.

Remember roads that are on bus routes cannot be considered for closure.

The Daily Echo is also encouraging residents to participate in the Jubilee celebrations and is running a shopping voucher competition linked to street party applications. Full details are available in the Daily Echo in print and online: bournemouthecho.co.uk Find out more about hosting a street party, celebrating the Queen’s Platinum Jubilee and local beacon lighting events at: bcpcouncil.gov.uk/platinumjubilee

Whether you plan to host a small gathering in your garden, local park or driveway or if you are going to organise a whole community event with trestle tables down the middle of your street, this is a fantastic opportunity to bring people together and say thank you to our neighbours and community after all we have been through over the past two years.

Cllr Beverley Dunlop, Portfolio Holder for Culture and Vibrant Places, said: “We have a wonderful mix of cultures across Bournemouth, Christchurch and Poole and it would be amazing to see families coming together to celebrate this unique event and make new friends.

“Let’s take this opportunity to share our pride in our beautiful towns and celebrate our diverse and colourful communities over our favourite foods as we

Queen Elizabeth II in Bournemouth 2004

DID YOU KNOW? The Queen intends to award new city status to areas as part of her Jubilee celebrations. Bournemouth Charter Trustees have put Bournemouth forward and a decision is expected this spring. Visit: bcpcouncil.gov.uk/citybid

BCP NEWS

UNIVERSITY HOSPITALS DORSET NHS FOUNDATION TRUST

We are hiring!

University Hospitals Dorset NHS Foundation Trust was formed when Poole Hospital NHS Foundation Trust and Royal Bournemouth & Christchurch Hospital NHS Foundation Trust merged in October 2020.

caring one team listening to understand open and honest always improving inclusive

We are

Since merger, we have been involved in an exciting programme of building work to support service developments on all our hospital sites, and University Hospitals Dorset is developing our recent partnership with Bournemouth University, which opens up a wide range of opportunities for our existing staff and those joining our team in future.

Our ambitious multi-million pound plans to develop our sites are well underway, including developing Royal Bournemouth as the major acute and emergency hospital in East Dorset, Poole Hospital as the major planned care hospital, as well as ambitious plans for Christchurch to support on-going patient treatment.

Joining University Hospitals Dorset gives you the opportunity to enjoy all that Dorset has to offer. Bournemouth is a vibrant university town, and Poole has a large natural harbour and is perfect for water sports or relaxing at a quayside restaurant.

Our values define who we are as #TeamUHD - they underpin everything we do now and in the future. They define how we treat our patients and visitors, but also how we treat each other as Valued teammates and colleagues.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.

At UHD our active staff network groups are Black Asian Minority Ethnic Group (BAME), Lesbian, Gay, Bisexual and Transgender Network Group (LGBTQ+), European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

We have a large workforce in a variety of careers including healthcare support workers, nurses, doctors, porters, theatre staff, electricians, administrators, receptionists, drivers, paramedics, catering staff, HR advisors, recruiters, biomedical scientists, therapists and therapy assistants, accountants to name just a few.

Whenever possible we offer flexible working hours and part time/job share options.

To see all our current job vacancies and take your first step towards joining the UHD Team please visit:

www.uhd.nhs.uk/careers We advertise new roles regularly so please check our website regularly!

18

Parks and nature

Fruit and nut trees could be introduced at Slades Farm

Nurturing nature in local parks We are transforming eight local parks across the conurbation into wildlife-rich sites, whilst encouraging local communities to reconnect with nature and learn more about the environment.

Creative crafts: bee homes Eight community parks will benefit from government funding to bring them back to life, increasing biodiversity and enhancing the parks’ appearance. Together with The Parks Foundation we were awarded £224,000 from the Green Recovery Challenge Fund for this Nature Recovery Project which involves the following parks:

Cllr Mark Anderson, Portfolio Holder for Environment and Place, said: “Green issues are very much at the forefront of our agenda through our climate and ecological emergency declaration and the Nature Recovery project will contribute to creating a sustainable environment which is a priority for us.”

The Parks Foundation has recruited dedicated people to help deliver the project, known as ‘Park Activators’, they are also running inspiring activities to help you connect with nature on your doorstep. Activities include minibeast hunting, nocturnal nature walks, making bird feeders and other nature crafts.

There are lots of volunteering opportunities too including citizen science surveys, which involve documenting the different species that visit each park to help measure the success of the project.

¼¼ Branksome Recreation Ground ¼¼ Muscliff Park ¼¼ Pelhams Park ¼¼ Jumpers Common ¼¼ Kinson Manor playing fields ¼¼ Haskells Recreation Ground ¼¼ Slades Farm ¼¼ Strouden Park.

This is in addition to the Pilot Parks initiative that is being delivered in Alexandra Park, Waterman’s Park and Winton Recreation Ground.

We will be improving the parks’ wildlife by planting bulbs, wildflowers and hedgerows to provide more habitat and food for birds, insects and small mammals such as hedgehogs.

The draft plans also include creating a wetland garden at Branksome Recreation Ground with Purbeck stone boulders to provide a playful path for children to step into nature. An orchard of fruit and nut trees at Slades Farm is also proposed with the spring blossom providing an early source of pollen as wildlife starts to venture out after the winter months.

For more information on the project and park activities, or to sign up as a volunteer, please visit: parksfoundation.org.uk/nature-recovery

DID YOU KNOW? We work in partnership with The Parks Foundation, an independent charity, to enhance parks and open spaces across Bournemouth, Christchurch and Poole.

BCP NEWS

Contents

ty Safe ise m o r P

Welcoming new residents in Poole With care, safety and friendship We’re here to help make your search for a care home easier.

In our homes, you can expect a safe, welcoming environment, where we encourage independence while offering a helping hand. We get to know everyone, offer a range of sociable activities, and most of all, a place to call home.

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01202 090 853 Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls.

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BCP NEWS

19

20

Supporting high streets

Bournemouth: diverse events

Christchurch: artwork and deep clean

Poole: heritage action zone

Christchurch town centre

The changing face of the high street Across the country high streets and district centres are changing and the Bournemouth, Christchurch and Poole (BCP) area is no exception.

while promoting visitor safety and wellbeing. This summer’s Festival Coast Live! events attract residents and visitors into the town centre to enjoy both daytime and evening experiences.

Residents walking through Christchurch may have spotted improvements to a well-used underpass, including bright and colourful wall art. The joint project with Christchurch Chamber of Trade and Commerce, has seen the underpass linking Waitrose and Saxon Square receive a full makeover late last year, including a deep clean, new wall artwork and new safety initiatives.

COVID-19 has arguably sped up a process that was already underway and created a new reality. It has also provided an opportunity to embrace the change, consider how best we can create high streets that are fit for today and for the future.

Poole has been selected as one of 68 high streets across England to fund a heritage action zone. This partnership programme with Historic England includes providing grants for property and business owners along the high street to repair their historic buildings and bring vacant buildings and upper floors back in to use.

Cllr Philip Broadhead, Deputy Leader and Portfolio Holder for Development, Growth and Regeneration, said: “Now is the time to switch gears and reimagine our high streets which play a key role in creating a sense of place. They are the beating heart of our communities, and we are determined to do whatever it takes to give our high street businesses the fastest bounce back possible.”

Last year we asked you to tell us what you love and would want to change about high streets. We are now using your feedback to work with communities and business groups to develop detailed action plans to support our high streets and town centres. In the meantime, we continue to work closely with trade associations, Business Improvement Districts (BIDs) and other partners to target funding for cleaner, greener, safer spaces, support exciting events such as Festival Coast Live! and breathe new life into empty buildings.

Bournemouth has recently received a prestigious Purple Flag accreditation for a well-managed evening and night-time economy. Purple Flag towns are recognised for providing a vibrant and diverse mix of dining, entertainment and culture

We are also focusing on our 16 district communities to understand opportunities to improve these places, starting with Broadstone, Kinson (pictured left) and Highcliffe and have allocated funding to take forward projects.

DID YOU KNOW? Retail, leisure and hospitality groups have been working with the council and local communities, including students and school pupils, to develop a vision to reimagine the three town centres. An exhibition of this work was recently held in the exhibition space on the first floor of Bobby’s Department Store in Bournemouth. Find out more at: bcpfuturelab.org

BCP NEWS

Cost of living help

Money worries – help and support for local people The long-term impact of the pandemic on household finances, along with concerns about cost of living increases has left many local people worried about paying the bills and affording everyday essentials.

You may have experienced an unexpected change in financial circumstances or price rises have left you in fuel or food poverty. It is important to know that if you are struggling that you are not alone, but you do need to seek advice as soon as possible.

Let’s Talk Money If you are worried about debts, rent arrears, claiming benefits, or need support to find employment, you can get free advice and support through the Citizens Advice Let’s Talk Money programme. Find out more online: citizensadvicebcp.org.uk/ letstalkmoney, email: letstalkmoney@ citizensadvicebcp.org.uk or call: 01202 985104.

Housing Early Prevention Service If you are privately renting and are getting into arrears, our early prevention service is here to help with honest, supportive advice, relevant to your situation.

Call us on: 01202 118600 or email: earlyprevention@bcpcouncil.gov.uk

Food poverty Community food providers can help you and your family to access essential supplies. There are local food banks, community fridges and pantries. Visit our online map showing the community support in your area including the referral process and contact details: bcpcouncil.gov.uk/accesstofoodmap

Simple energy saving tips The Energy Saving Trust has this advice for householders to save money on their energy. ¼¼ You can save around £40 a year just by remembering to turn your appliances off standby mode.

Free energy saving advice for eligible residents One of the best ways to save on fuel bills is to reduce the amount of energy you use at home for heating, lighting and to power appliances.

Find out if you are eligible for insulation and heating grants, or for free gadgets and advice through the LEAP (Local Energy Advice Partnership) scheme.

To find out more, contact Ridgewater Energy on: 01202 612726 or email: info@ridgewaterenergy.co.uk

¼¼ Turn your lights off when you are not using them or when you leave a room to save around £14 a year on your annual energy bills. ¼¼ Use your washing machine on a 30-degree cycle instead of higher temperatures and save £10 a year on energy. Only wash your clothes in your washing machine when you have a full load, as one less wash per week for a year could save you an extra £10. ¼¼ Avoid using a tumble dryer for your clothes on fine days, drying outside in warmer weather can save £40 a year. ¼¼ Keeping your shower time to four minutes could save a typical household £45 a year and swapping one bath a week with a four-minute shower could save you a further £7 a year on your energy bills. ¼¼ Avoid overfilling the kettle and save yourself £8 a year on your electricity bill.

Get the latest information about support for local people by signing up to our regular emails: bcpcouncil.gov.uk/emailnews

BCP NEWS

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22

Health and wellbeing

Public Health Dorset is a joint council service to improve and protect the health and wellbeing of local people.

Move towards a healthier, happier you Studies show that getting active for 30 minutes every day not only boosts your physical wellbeing, it has multiple mental health benefits too: better sleep, more positive mood and reduced stress and anxiety. Moving more is a real win-win for a happier, healthier you.

Squeezing exercise into your week might seem like a challenge, and not everyone fancies running or hitting the gym.

But the good news is there are plenty of other ways to boost your fitness… ¼¼ Get active on the school run – leave the car at home and walk or cycle.

¼¼ Take the stairs instead of the lift. ¼¼ Find a group or activity you love on your doorstep – check out the LiveWell Finder at: livewelldorset.co.uk/livewell-finder Make #YourMove: Get access to FREE support, encouragement, ideas and 1-2-1 coaching to become more active at: livewelldorset.co.uk

¼¼ Get cracking with those chores! Gardening, vacuuming or washing the car can all count towards your daily activity target. ¼¼ Make exercise child’s play – join in a kick-about with the kids, play hide and seek or tag. ¼¼ Build walking into your daily routine – a brisk 10-minute daily walk counts towards your weekly exercise target. Walk to the shops or to work. If you work at home, add in a walk to break up your day.

DID YOU KNOW? Adults aged 19-64 should be aiming for at least 150 minutes of moderate intensity activity a week or 75 minutes of vigorous intensity activity. Children should have at least 60 minutes of activity during their day.

A problem shared A shared activity can be a great way to connect with others. People often find it easier to open up and talk when they’re taking part in an activity – whether it’s sport, gardening, crafting or just a stroll.

Research also indicates that men in particular can sometimes be more at ease chatting side by side, rather than face to face, which could be on a walk, run, bike ride, fishing, in a car or even tackling DIY together.

If you think someone you know might be struggling, these tips might help:

¼¼ Ask how they are, then ask again – often we say we are fine when we are not. ¼¼ Ask questions and listen – the Samaritans recommend following the SHUSH technique: Show you care Have patience Use open questions Say it back – repeating things back will help reassure them you are listening Have courage – and keep trying if you are worried about them. ¼¼ Try not to ‘find a fix’ – it is natural to want to help but unless they have asked directly, try to just listen and prompt.

BCP NEWS

¼¼ Look after yourself – if you are supporting someone who is having a tough time, remember to take care of your wellbeing too.

For tips on how to support others, go to: lightonmh.uk/support or visit: samaritans.org

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BCP NEWS

24

P O OLE PA RK B OW LS C LUB (by the fountain in the superb Victorian park)

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poolebowlingclub.org.uk

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26 March to 18 September 2022 Russell-Cotes Art Gallery & Museum East Cliff, Bournemouth BH1 3AA www.russellcotes.com

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BCP NEWS

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Social care

25

Carers’ support service is here for you It is estimated that there are thousands of unpaid carers across Bournemouth, Christchurch and Poole who look after a loved one, neighbour or friend. These informal carers are providing support to family or friends who could not manage without help, perhaps due to illness, mental ill-health, disability, or a substance misuse problem.

We provide a carers’ information service to support family/ unpaid carers. Whilst many people find their caring responsibilities rewarding, there are times when people need practical help with their caring role, advice about finances, or emotional and wellbeing support.

Cllr Karen Rampton, Portfolio Holder for People and Homes, said: “Many people in this situation do not identify themselves as a carer. We want to make sure that anyone who is looking after someone else doesn’t struggle on their own and seeks the help and support that is available to them.”

If you are an informal/unpaid carer and want to find out more, contact our friendly and knowledgeable team who provide our Carers’ Resource Information Support Programme (CRISP) which includes: ¼¼ information, advice and guidance ¼¼ events and activities ¼¼ respite support ¼¼ carer discount card.

FIND OUT MORE ¼¼ Visit: crispweb.org ¼¼ Telephone: 01202 128787 ¼¼ Email: carersupport@bcpcouncil.gov.uk

New Liberty Protection Safeguards are coming The law around protecting the human rights of people needing health or social care support is changing. The Deprivation of Liberty Safeguards (DoLS) currently apply to people aged 18 or over in hospital or care homes, who lack capacity to make decisions about the arrangements for their care. Some examples of people who may lack capacity include those with dementia, a severe learning disability, brain injury or mental health illness.

The government is planning to replace DoLS with Liberty Protection Safeguards (LPS) which are likely to be introduced later this year or early next year. Key changes mean the new safeguards will: ¼¼ apply to people aged 16 and over ¼¼ apply to domestic settings ¼¼ be integrated into the planning for people’s care and support at an earlier stage.

The new Liberty Protection Safeguards will be simpler and clearer to all affected parties, delivering improved outcomes for those deprived of their liberty and their family/unpaid carers.

Search ‘Liberty Protection Safeguards’ on the gov.uk website for factsheets and more information.

BCP NEWS

26

Meet the United Learning family of Bournemouth & Poole schools

TRAILER TENTS & FOLDING CAMPERS

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Avonwood Primary School Avonbourne Boys’ Academy Avonbourne Girls’ Academy

DRIVEAWAY & CARAVAN AWNINGS

The Cornerstone Academy Glenmoor Academy

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Find Us On :Oakdene Forest Park.

Ringwood Road.

St. Leonards.

Ringwood. Hants.

BH24 2RZ

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We are a group of schools which aims to provide excellent education to children and young people across the country. We seek to improve the life chances of all the children and young people we serve and make it our mission to bring out 'the best in everyone' – students, staff, parents and the wider community.

Sir John Coles, Chief Executive

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01202 893679

Could you be a

Shared Lives carer?

Would you like to earn £550 per week on average per person you care for?

Do you have a spare bedroom and space in your home to welcome an adult with care and support needs?

Are you caring, patient and able to share the ups and downs of everyday life with someone from your local community?

home, community, life

We welcome expressions of interest from across the whole of the BCP area, and invite you to call us for an informal chat.

If you would like to find out more, please contact T. 01202 096655 E. shared.lives@bcpcouncil.gov.uk

bcpcouncil.gov.uk/sharedlives

BCP NEWS

Children and families

Working together to improve SEND provision Working with local families, your council and health service (NHS Dorset Clinical Commissioning Group) have developed a plan for radically improving the support we give to children and young people with special educational needs and disabilities (SEND).

We are now putting the plan into action, working in partnership with children, young people, parents, carers and other agencies. We are listening to families’ views and experiences, and creating a new culture based on trust, honesty, transparency, empathy, communication, belonging and respect.

The plans include making teams’ caseloads more manageable and improving education, health and care plans (EHCPs). We will also make sure families are kept better informed, with improved communications and more information available on important areas such as direct payments, personal budgets and continuing healthcare budgets.

We will carry out a joint strategic needs assessment with partners to look at the

health, wellbeing and social care needs of our community, and guide future planning.

Cllr Nicola Greene, Portfolio Holder for Council Priorities and Delivery, said: “The work to improve SEND services has given us an opportunity to look at provision across the whole system and to shape future services based on the experiences of the people we are here to support.

“We will continue to work in partnership with families and services in the future to share ideas and look for opportunities to give children and young people in our community the very best start in life.”

SEND Local Offer Our SEND Local Offer website provides information on services and activities for children and young people aged 0 to 25 with special educational needs and disabilities. You can also find out more detail about our improvement plans on the site.

As part of our work to improve SEND services, we are reviewing the format and content on the Local Offer. For more information and to share your views about how we could improve the site, visit: bcpcouncil.gov.uk/localoffer BCP NEWS

Improvements in children’s services continue Following an Ofsted inspection at the end of last year, ambition to raise the standard of our children’s services has been given councilwide commitment and is a top priority for us.

Inspectors identified that the services to children needing care, help and protection are improving but acknowledged that more work needs to be done.

We are proposing budget increases in Children’s Services of over £20 million, a 35 per cent rise, in the two years 2021 to 2023.

Cllr Mike White, Portfolio Holder for Children and Young People, said: “We remain determined to improve our children’s services to the point where they are judged as good. I am proud of our staff who have made many positive changes already. Like me, they know we have much more to do, but with strong leadership, a skilled and committed workforce and a clear improvement plan, I am confident we are heading in the right direction.”

Find out more about children’s social care on our website: bcpcouncil.gov.uk/ childrenssocialcare

27

28

Your councillors

The Council Chamber

See local democracy in action

Did you know that the council’s Cabinet is made up of the Leader of the Council and nine portfolio holders? In addition, six lead members have been appointed with specific responsibilities.

Cabinet ¼¼ Cllr Drew Mellor - Leader and Portfolio Holder for Finance and Transformation ¼¼ Cllr Philip Broadhead - Deputy Leader and Portfolio Holder for Development, Growth and Regeneration ¼¼ Cllr Mark Anderson - Portfolio Holder for Environment and Place ¼¼ Cllr Bobbie Dove - Portfolio Holder for Community Safety and Regulatory Services ¼¼ Cllr Beverley Dunlop - Portfolio Holder for Culture and Vibrant Places ¼¼ Cllr Mike Greene - Portfolio Holder for Sustainability and Transport ¼¼ Cllr Nicola Greene - Portfolio Holder for Council Priorities and Delivery ¼¼ Cllr Mohan Iyengar - Portfolio Holder for Tourism and Active Health ¼¼ Cllr Karen Rampton - Portfolio Holder for People and Homes ¼¼ Cllr Mike White - Portfolio Holder for Children and Young People.

Lead Members ¼¼ Cllr Hazel Allen - Homelessness ¼¼ Cllr Steve Baron - Poole Regeneration ¼¼ Cllr Nigel Brooks - High Street Renaissance ¼¼ Cllr Laurence Fear - Wellbeing ¼¼ Cllr Toby Johnson - Levelling Up and Skills ¼¼ Cllr Jane Kelly – Communities.

Council meetings and live ‘Q&A’ sessions Council business is your business. As a modern, accessible and accountable council providing effective community leadership, we want people to be involved in the local issues that matter to you. You can find out about items being discussed and decisions being made at council meetings on our website.

Committee meetings continue to be broadcast and recorded, making it even easier to see local democracy in action.

If you have a burning question to ask, you can take part in one of our regular live question and answer (Q&A) sessions with the council leader and other councillors. Regular Q&A sessions are broadcast live on our social media channels including YouTube, facebook, Twitter and LinkedIn. Look out for details of upcoming sessions or visit our YouTube channel to see recordings of council meetings and Q&A sessions.

FIND OUT MORE ¼¼ Local councillors: bcpcouncil.gov.uk/councillors

Your councillors There are 76 councillors representing 33 wards across Bournemouth, Christchurch and Poole. You can find details of all your BCP Council councillors on our website. If you do not have internet access, visit your local library and ask for details.

¼¼ Committee meetings: bcpcouncil.gov.uk/democracy and youtube.com/bcpcouncil ¼¼ Live Q&A: facebook.com/myBCPcouncil and via the council’s other social channels (see page 30).

BCP NEWS

Contents

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We’re hiring

• Facial Aesthetics • Free 3D Oral Scans • Finance Options at 0% Private Practice at 77 Penn Hill Avenue, Poole, BH14 9LY

01202 746557 Monday- Friday hello@pennhilldental.co.uk

www.pennhilldental.co.uk

Do you want to work in the fresh air?

Are you passionate about the local environment?

We are Recruiting!

Would you take pride in delivering excellent services?

Call 0330 2020 200 or visit www.apexprimecare.org

Apply today and see the difference you make every day.

We regularly have jobs in our seafront, parks, highways and waste teams, both permanent and casual positions. From catering to grounds maintenance, waste collections and more.

Apply online or call our Recruitment Team today!

Help make Bournemouth, Christchurch and Poole one of the best coastal places in the world to live, work, invest and play.

Browse our current vacancies: bcpcouncil.gov.uk/jobs

A career with Apex Prime Care is much more than just a job.

Our home care assistants connect the community and support our clients in the comfort of their homes.

BCP NEWS

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Council services

Contact your council Visit our website to report a problem, apply and pay for services online, 24 hours a day at: bcpcouncil.gov.uk. Here are some of the most useful quick links: ¼¼ ¼¼ ¼¼ ¼¼ ¼¼ ¼¼ ¼¼

bcpcouncil.gov.uk/contact-us bcpcouncil.gov.uk/counciltax bcpcouncil.gov.uk/benefits bcpcouncil.gov.uk/covid19 bcpcouncil.gov.uk/report bcpcouncil.gov.uk/apply bcpcouncil.gov.uk/pay

Social media join the conversation facebook.com/myBCPcouncil twitter.com/BCPcouncil instagram.com/myBCPcouncil youtube.com/BCPcouncil

Latest council news - stay up to date Sign up to our email news service to receive the latest council updates: bcpcouncil.gov.uk/ emailnews

Key telephone numbers Wherever possible please use our online services before phoning or booking an appointment for a customer service centre. This helps to free up our time to support customers who are unable to use digital services.

Our phone lines are open during office hours. We are closed on bank holidays.

Beaches and seafront

Housing / homelessness:

01202 123147

Parking:

01202 123911

Pest control:

01202 123123

01202 123555 Planning services:

01202 123321

Potholes:

01202 123123

Registrars (births, deaths, marriages): Bournemouth/Christchurch: Poole:

01202 123777 01202 123232

School admissions:

01202 123222

Benefits - housing and council tax support: Bournemouth: Christchurch/Poole:

01202 123330 0345 034 4569

Bins, waste and recycling:

01202 123123

Blue badges:

01202 123100

Building control:

01202 123741 Skills and Learning (adult learning service):

01202 123444

Bus passes Social services - adults: 01202 123654 (adult concessionary travel): 01202 123700

Social services - children: 01202 123334 Children’s and family information service: 01202 123222 Street lights: 01202 123123 Council Tax: Bournemouth: Christchurch/Poole:

01202 123 333 0345 034 4569

Electoral services:

01202 123400

Graffiti:

01202 123123

Council out of hours urgent issues only: Bournemouth/Christchurch: Poole:

01202 392322 0800 50 60 50

If the phone number is not listed, then please call us on: 01202 123456.

BCP NEWS

Specialist Care Creative Support Person Centered Support

Proactive, Flexible, Safe Activities

Over 20 years experience creatively supporting independence

We embrace change to fit an ever evolving landscape

Provide Quality Assured Services

Personalised Planning

Bespoke, high quality services which go beyond expectation

Meeting your needs through personalised support

2022 is the year of Encompass Care!

Exciting changes are happening for the Encompass Charity this year. We never stop growing and developing our services for the people we care for and support.

To progress on our journey, we need an identity that reflects our values and our goals to enable everyone we support to achieve their aspirations. It should represent not only who we are now but who we want to be in the future. We are pleased to announce that we will now be known as Encompass Care.

This reflects the way in which we work together with those we support in Dorset and across the South West.

To nd out more...

get in touch today

01305 267483

info@encompasscare.org.uk

www.encompassdorset.co.uk @EncompassDorset Company No: 2526640

|

Registered Charity No: 1003779

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