How Does Self-Serve Ordering Work for Restaurants?

How Does Self-Serve Ordering Work for Restaurants?

Almost every second restaurant owner dreams of simplifying their operating performance in this busy era. But only a few could accomplish their urge. The simple reason why a few food chains access the advantages of having better work performance is, contactless

serving & ordering systems are challenging to use.

Self-serve ordering system is Easy to use: To be precise, self-serve

ordering or contactless ordering systems are effortless to use. Its features are easily

customizable to suit any business performance the best. This implies you can adjust how the ordering system works for your business, generate authentic QR codes, and use your existing POS system for the payment process.

How to set up self-serve ordering in your restaurant?

The self-serve

ordering system enables the business owners and their guests the safest dining & payment experience

while ensuring minimal physical interactions. Although it may seem like a long process yet, setting up a self-serve system in a restaurant is extremely simple.

Step 1: Create a self-serve online ordering page: Add your company’s name, pictures, and a description of what your company offers. You can also add your specialties to the company’s description box.

Your restaurant ordering process depends on the ‘order page’ you create. Therefore, ensure you get this job done right. If you require assistance, you may reach out to your nearest service technology company without any hesitation.

Step 2: Generate a QR code: Set up an authentic QR

code for the ordering process. The QR code enables people to scan their menus and place their orders

by themselves.

These QR codes are also used to make payments using the contactless POS system in most cases. Therefore, if you want your guests to experience a contactless dining experience from the beginning to the end, setting up a QR payment code is your solution.

Step 3: Set up a POS system: The point of sale (POS)

system is a computerized system used for making payments. It consists of POS software and POS

hardware (monitor/tablet screen/ mobile phone) linked to the checkout terminal to make contactless digital payments.

Another fantastic benefit of the POS scan the payment QR

ordering system is, it can also accept payment through QR codes. The guest has to

code from their smartphone and make the payment through UPI transactions or directly from their bank

account completely in a contactless way.

Step 4: Arrange kitchen printers: As the customers place the order using the QR codes, the orders reach the POS ordering system and the kitchen printers to the chefs. Thus, it is necessary to arrange a kitchen printer for redirecting the order to the kitchen.

Step 5: Track the system navigation process: After the food is prepared, with the help of self-serving

robots, the guest can get their orders served at their table

without making any physical contact.

You need to assist the food

robot with the restaurant’s map design, and that’s all. After this, you can live track order and

navigate the self-serving system navigation process right away.

How does self-serve ordering work?

As mentioned earlier, self-serve

ordering is effortless to use both the owners and the customers. Let’s find out in-depth

how it works.

Step 1: Guests scan the QR code for the menu Firstly, the diners have to scan the QR code from their smartphone. After watching, they’ll get access to the menu and all the essentials provided by your restaurant.

Step 2: Place the order Next, after selecting the dish the guests want, they can place the order in the same way. After choosing the preferred words will direct the guests to the next page, the ‘place the order’ page or tab. After doing this, your order will be confirmed and sent to the kitchen to prepare your order.

Step 3: The self-serve delivers the orders Once the dish is prepared, the food is delivered to the guest’s table from the kitchen. The robots ensure zero physical contact but a 100% contactless serving experience. The contactless systems have an in-built navigation concept, so you can rest assured the system will navigate thoroughly to the right table and make the service done.

Step 4: Make payment through the POS ordering system After the order is confirmed and the guests have been served, they can make the payment through the POS

system in the

final stage.

During the self-serving

system, the customers can make payments through the POS system or using QR payment codes.

The code allows people to make payments by scanning and paying either from their bank accounts or through UPI transactions. In contrast, the POS terminal can also help you with a contactless payment facility.

Is self-serve ordering really worth it?

Yes, the self-serve

ordering system is worth using. The best thing about these

systems are, they can cover both the food

ordering & serving process. Which eventually ensures a 100% contactless dining experience. And, with intense customer-facing benefits, the contactless ordering systems are simply worth it.

Can we customize the self-serve ordering system?

The self-serving

and ordering system is easily customizable. You can change your menu’s theme and layout and

even add or subtract features altogether. The owner of the restaurant has complete control over this.

Is the POS system safe to make payments?

Every contactless ordering system is linked to the POS system, which accepts the payment. Like the way the guests place the order using the self-serve system, in the same manner, they can also make the amount safely using the POS system.

The POS system is 100% safe to make payments and is also a popular choice for supermarkets, restaurants, hospitals, etc. This system introduces flexibility by allowing the customers to pay through their cards, visa, and even UPI transactions. Therefore, no matter whether you carry money to the restaurant, the POS system will accept your cashless transactions effectively.

Can we get a demo for the self-serve ordering system?

Yes, most dealers offer a free demo before or after the system purchase.

If you’re interested in knowing more about self-service ordering systems, then get in touch with your dealer anytime.

They’ll provide you with a live demo of the system and can do it all right from your workstation.

Bonus Tip for First time Self-serve ordering system users If you are introducing the contactless ordering system in your restaurant for the first time, we suggest providing a brief user guide about the plan to all your guests.

The User guide may include: 1) What is the self-serve system?

2) How does it work?

3) Is it safe to use for making payments?

4) Are there any risks?

5) What are its benefits?

What is the benefit of Self-serve ordering over Traditional serving methods?

1) Limits in-person staff or guests line 2) 80% faster ordering and serving facility 3) Reduces costs on hiring serving staff 4) facilitates the working performance in the restaurants, parties, hospitals, weddings, and more to a great extent 5) Eliminates the risks of payment frauds 6) Better serving and ordering experience 7) the Best way to entertain your guests with something new 8) Accepts all credit cards, debit cards, and UPIs as well 9) Improves table-turn around times

Interested in the Self-serve product?

The new-age contactless self-serving and ordering system is a great way to improve your work performance. It not just elevates how your business works but also cuts down several charges on hiring additional staff. This way lets owners focus more on maintaining the company and not on worrying about unnecessary expenses.

Furthermore, contact Youkey for a seven-day Free trial of the self-serve

ordering systems and get peace of mind by

limiting contact at the best price!

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